Bruno Independent Living Aids Reviews

I really like the Bruno stairlift. It matches my home well. The track is impressive too. It looks like it's for a roller coaster. The chair is priceless. It's big, and it rides smoothly. I like everything about it - the plate, the seat, the arms on it and the seat belt.

I'm a disabled veteran, and I couldn't get upstairs. The VA provided the Bruno stairlift for me, and the installation went very well. It took a long time to get the stairlift, and I couldn't access my upstairs or my bedroom until I got it so it's made a huge impact in my life. The stairlift is slow, but it's good. The quality is awesome. The experience has been professional and I'd tell others who are considering a Bruno stairlift to have one.

I've had a very good experience with Bruno. My insurance would pay for my stairlift that we had installed in our home. Because I'm on dialysis, and I have that policy with them, that allows me to do that. I can do up to two modifications in a lifetime with the insurance company. I just have to check it out and see what I need to do next. Bruno is a good lift. My wife and I are large people, so trying to find something that will handle our weight capacity was a concern at first, and then what the insurance company would do. So, they told us that this specific lift will do up to 300 pounds, and my wife and I are both about 260. We got the straight Bruno lift.

The stairlift is a tremendous help. We got Bruno through the VA, and so far, so good.

When Bruno did the presentation, they were good about everything. They talked to me and I had questions and they answered them. They were pretty knowledgeable. The installation was fine. It only took about three hours. I'm well pleased with my experience.

We're installing the Bruno stairlift at my mother's. We started out installing them for me so I could get into the house to help her because she is 96. Now, she is also using them. We have three in her house now. We had the same crew each time. They were fine. The only thing is the seat on the stairlift doesn't rotate both directions. It only rotates one.

I had a Bruno stairlift installed from my main floor down to my basement. The installer was super. The stairlift is a little noisy, but it's fine. It's made life better. It's nice that it's made in the US. The quality is good. I have a friend who might need one as well.

The Bruno stairlift has made my life considerably easier. I have a condo and downstairs is just a living room, kitchen, and a toilet. Upstairs, there are three bedrooms. I use the lift to go upstairs and work on my computer or go to bed. It's unluxurious. It's made out of wood. It's not super comfortable or easy, but it's good. It's straightforward and there's little padding on the seats, but it works. I would talk to other about it and tell them about my experience, but not necessarily say, "You have to get. This one is really great," because I have no way of knowing the other chairlifts. I was in a problem area when I had to get the chairs and I was left with a choice of waiting more months to get a different lift or immediately getting the lift which is available right away. I'm satisfied.

The quality of the Bruno stairlift is good. I like that it's made in Wisconsin. I also like that we can now use our upstairs. The installer was also very good. He was very careful, and he did an excellent job.

Bruno was one of those recommended by the VA and when the reps came out, they walked us through step-by-step about what was available and how they would go about doing it. They were very professional. The installation took two hours and the stairlift fits into the stairwell perfectly. It’s straight up and down and it has been a godsend. We love it.

We purchased a Bruno stairlift for my husband. It was manufactured in the US. We prefer things being manufactured in the US. I was very happy with the speed in which the company delivered. They brought the lift in, they put it in, and it really doesn't take up a lot of space, which is great. It goes up the stairs and it folds up, so it can be compact if need be. It goes from the first floor to the second floor. So far, so good. We've been happy with it. My husband rides it like a champ. It holds him, it does what it's supposed to do, and it seems to be of good material. It seems to be well-built. Now, we can stay in our home.

I bought a stairlift back in ’24. I initially looked it up online and then compared Bruno with one other company, and they said, across the board, that Bruno's product was better. I also knew somebody that had one, and we used theirs, and it was fine too. The people we talked to from Bruno were very engaging and helpful. They came out and put the stairlift in in nothing flat. It wasn't an all-day affair type of thing. They did it in a swift manner, and I haven't had an issue with it since we bought it. I'm happy with what I paid for.

The way my house is, when you go up the steps, the stairlift goes to the left and to the right. I have four bedrooms and a bathroom upstairs. The Bruno installers put the stairlift on the right side, which is where I wanted it, and on that side, when you got to the top of the steps, you could curve it around to the right, and the chair would be in the hallway, out of the way. But they didn't do that. They stopped it right at the very top of the steps, at the platform. My father-in-law keeps wanting to fold the chair up so it's out of the way in case I come up, and he has to bend over, facing down the stairs. That's one safety issue. We have to keep reminding him. But it has helped for what it was needed. If it had just wrapped around that corner, that would have been easier and safer.

My Bruno stairlift fits well in our stairwell. The people who came to install it were respectful of my house. My overall experience was fine. I had no complaint.

The Bruno stairlift that I got is good. It's bigger than I thought. It took a little more room. But I like it. I used it over the week, and went to the hospital. I just got back this week, and I can't go upstairs. I'm staying downstairs. But the stairlift seems to be pretty heavy-duty. The people who put it in were nice and very clean. There was no mess. I’d recommend it to a friend.

The Bruno stairlift is working out pretty well. It seems really nice and strong. The beeping gets on my nerves. But other than that, it's good. The guy who measured it, delivered it and put it in was extremely nice. We had good conversations. He explained everything. We're well satisfied. My husband used to have to go out around the house and down the basement steps to take a shower. Now, he doesn't have to do that. He does it from the first floor to the basement. And he's 90 years old. When it rains, not having to go out and around is a big help.

I had the Bruno stairlift installed from my upstairs to my basement for the laundry room. The installers had to come back out again to move it a little bit further because my knee was hitting the other banister. They've done great both times that they were here. The stairlift works good. The only thing that bothers me a little bit is the beeping where you have to wobble the seat a little bit. I know it's like a warning, but I keep forgetting about it because I don't hear it; my wife does. My wife and my dog don't like it. The dogs are barking, wondering what's going on, and then my wife starts to bark, and then that means I get upset.

Our experience was very good. My husband is a veteran and he needed the stairlift and Bruno was recommended. It took them a day to install our straight stairlift which was pre-approved before they came out.

One Bruno stairlift is on my front staircase that goes from my main floor up to my second floor, which is where the bedrooms are. We also put one down to the basement, where our laundry room is. They're great. I did it for my wife, who has Parkinson's disease, and I was concerned that she wouldn't want to use it or would find them hard to use. We installed them and she has been using them, which is great. It's what we wanted. I looked at her and said, "If you fall down the stairs, you're done. You'll never come back." Fortunately, they work. That's all I can ask.

My brother-in-law had stairlifts put in and it went through Lifeway. We couldn't get the aluminum ones because of its weight. So, it was either the 350-pound one or the 400-pound one because my husband is around 300 pounds and he's big-boned. That's why the person recommended Bruno Independent Living Aids. I went through three reps. The first one took pictures of the staircase right away. This was in January. I went with another service. They would do the same one. They were out of Lake Bluff. But he didn't take any pictures.

My father has Parkinson's and I got tired of carrying him up and down the steps. So, we purchased a stairlift from Bruno and it was all handled by the VA. We had it installed inside the house, from the first floor to second floor and it goes upstairs to a bedroom and shower. We got the straight model and the quality is great. The only thing I don't like about it is that he can't leave the chair turned because it beeps. I'd rather him be able to leave it that way and this way he'd get in and out easier. Other than that, it works excellent and as described.

We got a Bruno stairlift through the VA for my stepdad. We had it installed inside the house. It's on the main floor that leads up to the second floor, upstairs, to his bedroom. My stepdad has really bad knees and heart issues that make him short of breath. So, going up and down on the stairs was really hard on him, and the stairlift made life so much easier on him.

We have a stairlift from our main floor down to the basement. It’s straight with a place in the track that can be moved to get through a door. It can be adjusted from one position to the other before you go down the steps. The stairlift is a great enabler for us to stay in our home. It’s a good equipment and it seems to do the task that we had anticipated. So I'm happy with it right now. We got the stairlift through the Veterans Administration. They put out bids and out of the three different companies, the company that got this was the one that used Bruno.

We got our Bruno stairlift through Westchester Stairlifts. We had an excellent experience and would highly recommend them. The stairlift is inside and it's going upstairs from the first floor to second floor. So, it is from the dining room to the living areas. It's straight. I am a contractor, so I can appreciate quality of equipment, and it seems excellent. It's very user-friendly. My father just turned 82 and my mother is in her mid 70s. Both not so tech- savvy, they were able to really pick it up quickly. My mom uses it all day every day. Unfortunately, she broke her leg and traversing up the steps is almost impossible, so it's been a godsend. It's really allowed her to continue living in her own space and recover in her own space.

My wife dragged me to the store and the showroom and tried the Bruno stairlift. We bought the least expensive one, but it's everything we need. It's extremely well built and I never expected it to be so sturdy. The installers were great. I expected them to be here all day, and they weren't. Two guys measured the stairs and cut the rail so it would fit perfectly. Then, they installed the stairlift. We didn't have an outlet close to it, but they found one in the dining room that the stair backs up to, and we ran the exposed wire around the door frame and hooked it up so it's invisible. They tried creating an outlet in the wall of the closet adjacent. But I never knew there was a conduit and a laundry chute on that wall, so we couldn't get it in there. So, I patched the wall after they left with a metal patch.

I had 13 stairs and I had to go up and down to my shop downstairs, so the Bruno stairlift made it easier. It helps my wife with the laundry, too. It’s straight and just goes up and down. We've only used it for a couple of weeks and so far, it's been good. The installation was very good. The installer was very neat and explained what he was doing.

We had complications with a previous stairlift and I've had it fixed. At one point, it wasn't working and the person who installed it was no longer in business. So we got another company to come out and assess through my son’s Medicaid waiver. He's six-foot and 280 pounds and they recommended that the Bruno stairlift would work better for him and his size. The seating and the material are much better. The track is much sturdier going up the stairs and it’s working a lot better. The other one was jiggling and jangling midway, and he was panicking going up the stairs with it. Bruno has been great. I was surprised that it's a much better chair, and it was cheaper.

I had the stairlift installed from the living room to go upstairs to the bedroom. It seems to be very quality-driven, and I'm very pleased. Bruno had some information at the rehab center, so I knew if they recommended it, it would be good.

The stairlift is working very well. I like it. I got the straight model and it goes upstairs. The quality is really nice. I love it. My insurance covered it and then the installers went in and installed it the same day. They came on time. Everything was good. They were very, very good people. They talk to you about how everything works, and if you have a problem, just call. I really liked them, so I would refer them.

I like that Bruno products are made in the United States. I have two sets of stairlifts, and they're both Brunos. My house is a split entry. You come in, and you go up five steps, and there's a chairlift there. From that foyer, you go down seven steps, and there's another one there. The installers came from Stairlift Pro, and those gentlemen were so nice and informative. I thought the installation would take all day, but it did not. My husband said they were fantastic. We've only had it here for three weeks, and it's been a blessing here. Bumping down the steps on my bum and then going up like a dog was just not doing it. I love my chairlift. It seemed like its quality was much better than some of the other ones. It's efficient for me. It's easy to use.

The stairlift is on the first floor and goes down to the basement. So far, so good. It made my life a lot easier. The guy that I dealt with was great. Everything's working good.

I had a great experience with Bruno Independent Living Aids. Their customer service was superb. Also, the installer was easygoing. He instructed us properly how to use the stairlift. I did minimal drilling. He didn't have to go around through the wall to plug it in. It was great. The chair rotates, but the glide goes straight up and down. It's perfect. I recommend it.

We got quotes from three different companies, and they all recommended Bruno. We have a split-level house, so we had two stairlifts installed, and they're working great. One stairlift comes up from the basement to the landing pad, and then we have another stairlift that goes through the landing pad to the main area of the house. It worked out better for us to do the straight model. The stairlifts give us a little bit of hope that we will stay here longer. It's of very good quality. We haven't had it that long, but so far, no issues, and it’s made life easier for us. It would be nice if it was cheaper, but for the product, it was worth the price. I would highly recommend Bruno.

I looked up the reviews and went with Bruno. We had the stairlift installed inside, going straight up to the second floor. It was great. The installation guy was nice. My husband loves the stairlift. He does not crawl up the stairs anymore.

Sometime in the summer, my mother and father are moving in to live with us. My dad can't do stairs too often, so a stairlift would assist him as needed. Then, in case my mom's back fails here and there like it has in the past, that would offer some way of her getting up and down the stairs as well. So, we purchased one due to the physical need of our parents. There were two that were offered based on how our setup needed to go and the Bruno one's mechanical parts were not exposed. It seemed more like part of the staircase versus this contraption being bolted down. So, we went with the Bruno one mainly for appearance, but also for the ease of use. The fact that they're made in Wisconsin, which is close by, was a clincher, too.

My husband has dementia and he has trouble with his mobility. The shower is upstairs in the house, and the main is downstairs. When we went to the doctor at the VA, he was the one who said, “I think you need a stairlift.” Bruno Independent Living Aids' installers were on time. It took them less than two hours to get the stairlift in and set up. They ran me through everything, had me ride it so I knew what I was doing. It was perfect. They were great. The stairlift is a wonderful thing. It’s great for my husband. I have to run the remote for him. I’m very pleased.

The chairlift is working like it's supposed to be. But the right arm is a little bit heavy for me to lift up and down. I'm not using it all that much, and my knees are really, really bad, and I need to be. But my stairwell wasn't really wide enough for this. Because when you're sitting down in that chair, it looks like your knees is about to go in the wall. But it's not Bruno's fault.

We purchased two straight stairlifts from Bruno, outside and upstairs. They're of good quality. We had an issue with the charging, but that wasn’t because of the lift. That was operator error, so we were able to fix that. The technician came out and everything’s working well now. I think everybody has to find a product that works best for them, but our Bruno stairlifts work well for our needs.

We got a Bruno stairlift, and it's perfect. We got it through the VA. It was the best one for my house. It works out very well. It's so easy to operate. It's made our lives so much easier. My husband is handicapped. He couldn't go up and down on the floor. Now, he can go downstairs with ease. We're very happy with it.

Get a Bruno Independent Living Aids stairlift. It's wonderful. We have it inside our house and it goes straight up and down. We've got two sets of stairs - one going down and a turn going down a lower level. The installation took two days. The gentleman was so sick the first day. I wish he had waited another day or two because we're elders did not want to have somebody coughing and carrying on, but his workmanship was excellent.

We applied for Habitat for Humanity and got a straight up and down stairlift for my 87-year-old mom. Bruno Independent Living Aids was the contractor and they were very professional. Installation didn't take a couple of hours and it was all great. The stairlift keeps my mom from having to go up and down the stairs. She has a heart condition and she uses that quite often. It's been a wonderful asset to her home being able to go up and down the stairs. I've never had one before, but we think it's good. It looks sturdy, reliable, and comfortable. Overall, Bruno is a good company and we’ve had good experience.

One of the better quality stairlifts available but Caveat Emptor! Rather pricey. Spend $5000 on a lift and when no longer needed you’ll be lucky to get $500 for it. They don’t depreciate like a car. Why? Purchase used or homeowner installed many companies won’t touch it or charge DOUBLE their usual rate. You are often on your own. Bruno tech support is non-existent for the homeowner. You are advised to contact a dealer. Dealers and service companies are FOR PROFIT and prey on the disabled who can often least afford. Quick to sell. Slow to respond if issues.

I researched online on what the best stairlift was before I bought Bruno. It seemed like it had the best warranty. It’s the Cadillac of stairlifts and has a sleek design. It is installed inside my home and goes straight up and down the stairs. The installation went great. Carl came out first and talked to me about the Bruno stairlift. I decided on the bigger seat and they ordered the parts. When the parts came in, he called me and gave me a few days to choose from for installation. I picked Tuesday, and Justin came out and installed it and it was ready to go.

I fell down my steps three times when I was on my phone. Having our stairlift installed through Bruno Independent Living Aids inside the house wasn't hard. The stairlift goes straight up and down. It goes from the basement all the way to upstairs. We've already recommended Bruno.

The Bruno stairlift is economical and affordable, and our overall experience has been excellent. Quality is good. It fits in good in the contour and hardly noticeable. It's comfortable riding on it. It doesn't jerk and shimmy. It goes right along. I liked that the stairlift was manufactured in the United States. I don't think it made a lot of difference in choosing it, but I liked it when I got it.

My experience with Bruno was quick and efficient. The gentlemen who came out, to put it all together, were very pleasant. They did their job well and were courteous as far as being in anybody's way. And my husband has used the stairlift quite well, and everything seems to be fine with it. It does what we hoped it would do. And my husband's very pleased with it. Their customer service has been great as well. We're satisfied with Bruno.

Bruno was the only company I knew of in Champaign. The stairlift goes straight up one flight of stairs. It was rather expensive, but I like it.

I got a Bruno stairlift for the inside staircase to my second floor. When I looked up the companies that did this, there are bunches of them. I belong to a senior citizens center, and they run ads for various things. There were two companies. Bruno was one, and there was another one that offered to do stairlifts. The other company seem to have more variety of services than Bruno does but what convinced me to call Bruno exclusively was that in their ad, they said they were family-owned. It's been my experience in life that companies that are family owned have somebody at the top that's really concerned and considerate about the quality and everything to do with the company, particularly their employees. I didn't even bother to call the other company. I don't need any of their other services. All I needed was a stairlift. Bruno does other things too, but they emphasized the stairlift.

I have *arthritis in my legs, and going up and down between the two stair floors of my house was very hard. We got a stairlift from Bruno. My son searched it for me, and he found out that Bruno was supposed to be the best. The installers were very professional. They came at a good time and got everything done in one day, which surprised me. The stairlift works fine. It's sturdy and it helps me because I have 11 stairs to go up to my bedroom, and I would have had to change one of my downstairs rooms into a bedroom if I didn't get something to help me go upstairs.

I had a friend in Sacramento whose husband was ill. She put a stairlift in, and she was satisfied. The communication with Bruno was fine, especially the young man who installed the lift. It's sturdy but I wish it was smaller. I talked to the repairman and I told him that it wasn't responsive at the top of the stairs and I would have to jiggle it to get it to check in. He told me I could use it for a while and it would work better. He also told me that it’s covered into the warranty.

I got my Bruno stairlift primarily because I'm going to have surgery in March for my knee*. So, I got it ahead of time. But I really haven't used it, other than a couple of times just to try it out. It's good quality and I would recommend it.

Several years ago when I was thinking about purchasing a stairlift. I contacted a few places. Westchester Stairlift responded, gave me a thorough review, and I held it for several years until I actually needed the first stairlift, and that was when I contacted them and they honored their first outdated proposal with a new installation. I got a Bruno stairlift and it is fine and accurate. As far as I know, it's about as limited, which I need for relatively narrow staircases. I have only one real problem with it. There is a paddle shifter on the arm to go up and down with. It constantly breaks. I finally had to order what seems to be a very expensive plastic part myself to make it a little more usable. In other words, it isn't a good design. It breaks very easily. Other than that, I have no real complaints with Bruno at all. It performs as well as I expected a stairlift to perform.

The Bruno agent was very good. She was really a beautiful person. She gave us a lot of information. She gave us confidence to order the chairlift. My husband said the stairlift is nice. But I found a little piece of metal on the stairs one day. It obviously came apart from the machine. Also, the machine thuds on the floor. It's a little snug on my husband's legs, so he has to move them so that they're not bumping into the top of the stairs on the right side. We have it connected to the wall. There's not enough room for the legs.

We had a stairlift at our old house, but we moved and had to get a new one. The company we bought the stairlift from worked with Bruno, so that’s what we got. It was the only one they were selling. I called numerous companies, and most of them all just dealt with Bruno, so I didn’t have a whole lot of options. The installers came out and put in the stairlift and the total installation took about seven hours. They were very good, but the project manager wasn’t great.

I had my Bruno Independent Living Aids stairlift installed going into my basement into my washroom. It has a curve at the top. It's the first stairlift I ever had. Bruno showed me how to use it. It looks nice and neat. The stairlift has helped 50% of my life.

Bruno Independent Living Aids' lift is the safest, quietest, best option you could go with, and the least expensive. It's much easier for someone who doesn't have sensation or feeling, and I don't have to worry about them. My husband is mobile, but he doesn't have a lot of feeling in his hands. He just has to touch the little lever, which is easy for him to do. He doesn't have to grip it. The chair pivots, and he doesn't have to wiggle around on it. He's safer getting onto and off of it.

It was a process to have to put the Bruno lift together. There was a team of three guys, and they did a good job. It was a reasonable time. I have a problem with my back and my knees. The lift has helped me to be able to get up and down my stairs. You should get one.

I love this chair. It's slow but it's safe that way. It gives me the opportunity to go to the basement to do the laundry. Otherwise, I would have to hire somebody to come do the laundry for me, so it's very helpful. I'm so pleased. I'm happy.

I love our Bruno stairlift. I didn't think I would like it. I'm somebody who doesn't want to just give up. Then all this year, I wanna get back on my feet with a walker and then back to my own gradual. Now, all the times I've made extra trips up and down the stairs to get things, I didn't have the massive pain shooting through my sciatica and my nerves, it's been awesome. One time, the stairlift had an issue with the motherboard. But they fixed it. It took a little while, but they had to get the parts from back east. But they called and they let us know what was going on. They did a great job. The stairlift changed my life. I'm very happy and thankful that I was blessed with this chair.

My stairs are a little narrow, but the Bruno stairlift works. It's doing what it's supposed to do. However, it doesn't work for my family member. She's kind of shorter. That's the only downfall. Maybe if it were adjustable for height, that would be great. But it's not adjustable. It makes it a little difficult for her. The footrest doesn't help her at all. But the stairlift is a game-changer, definitely. She needs it.

My sister has had the Bruno stairlift since 2012, and she's very satisfied with it, which was why I didn't go to Acorn. The salesman and the fellows who put in the stairlift were very good. I have one from the main floor going upstairs and another one from the main floor to the basement. Both are straight stairlifts and it’s convenient to have them. I was happy with Bruno, and the product seems to be working. We've only had it since December, and it's doing what it's supposed to do.

The Bruno stairlift is working. I thought that it was going to have a cover over the going up and going down buttons, but it doesn't. A couple of times, I have been trying to hold on. And at the same time, I would accidentally touch the going up and going down button. I wasn't intending to do either one. I was intending to get out of the stairlift, but I was not able to because it was moving. So I thought that the button was covered. I didn't realize it was so exposed to you. But it's certainly made my life more convenient. I'm able to go up and down the steps now without the fear that I had before.

Just over a month ago my husband and I made the wisest decision, both from a handicap equipment and personal financial business perspective. Though we're both physically challenged, and recently developed a most urgent need for a stair lift. Immediately I began researching online, basing assessment not only on thorough company information provided, but very important customer reviews. Thankfully due to the many found, the fact that the Bruno Independent Living Aids product is made in the USA, and is Veteran-founded (I myself am a U.S. Navy Veteran), we made the decision right then to call and arrange for an initial consultation.

The installation was very clean, swift and easy. It took an hour and a half max. I like the quality of the Bruno stairlift. Very smooth, minimally invasive. I was surprised because I thought it would have been much longer. I went with Bruno for many things. First is the quality of the product. Second is the availability of local service. I live in a town in Pennsylvania and I was very fortunate that they have a local service partner called Paramount.

Installation was good. The steps on my stairwell are around 30 inches across and the technician who installed the stair lift put it really close to the wall so I have enough room. I am really happy with the stair lift, and it helps me out.

So far, the performance of the Bruno stairlift has been good. It fits the stairwell and when it's not being used, it folds up and stores well so the stairwell can be used with ease. My father also likes that it provides him access to the second floor. He feels some independence.

I called Bruno and the offer sounded good. I got a straight stairlift and I absolutely love it. My only complaint is it's slow. It comes up the stairs a little faster than it goes down. If they had a second gear in it, I would love it. But I understand why it would be slow. It's a safety reason. They were a little bit more than a couple thousand dollars, but they were not out of line with the other ones. It has been worth every penny. I also have recommended it to a number of people.

I read articles on stairlifts and Bruno seemed to be the best one out there. We had them come in and install the system, and it went up real easy. It works good and seems a real nice unit. Bruno did a good job and I like the stairlift. I have stuff upstairs that are heavy such as antique clocks. I can't bring them down the stairs and walk down. I'm too old. If I have to bring them down, I'm gonna bring them down on the stairlift.

The stairlift was booked through a company that my sister used. Recently, I had my uncle move in who cannot also walk up steps. The reps from Bruno were very nice. We had two chairlifts since we have a split level.

Bruno installed the first stairlift and it was perfect. This time when I called just to get an estimate, they answered and gave me an exact time they were gonna come out, and they were here on time. Bruno is good all the way around. The installation went well, the quality of the stairlift is excellent, and customer service is superb.

I have the straight model from Bruno and I love it. Installing the stairlift was a very neat and quick process. It gets me up and down without killing my knee.

Our stairlift goes from the first floor to the second floor. Bruno’s made it easier and safer however we were surprised that the railing was so large because we always see those ads on TV with the little rails. But we're happy with it. The only thing is when I get to the second floor of my home, it's a little tight getting from the chair to the bedroom floor but it's no big deal. I wouldn't send it back because of that. I can get out real easy without even turning the chair to face the bedroom.

My experience using Bruno has been satisfactory. I purchased a straight stailift and the installation went well. They did a fine job cleaning up after themselves as well.

When I walk up the stairs, I get out of breath. The Allegany Office on Aging purchased the Bruno stairlift for me. It fits fine. There's a very narrow place for someone to walk up the stairs if they want to, and it holds up to 300 pounds. Sometimes, the bottom part of the chair, when I turn it a little bit to get off of it at the top of the stairs, it squeaks a little bit. But it performs very well. It's made life easier for me, because I now can go up to the bathroom. I only have one and that's upstairs, and so is my bedroom and the room I have my computer in. Overall, it’s very good and I love it.

I got a curved stairlift from Bruno and it works out fine. They showed me how to use it and stayed to make sure that everything was okay and I was satisfied. VA took care of everything.

I have a townhome and it has a straight staircase with about 17 stairs and a stairlift is something I need help for my family to climb for regular use especially for my wife. I was only in need of some basic model stairlift and don't need more features. I got quotes from different providers and they gave different prices. Finally, I was good to go with the quotation I got from Lifeway Mobility.

My husband couldn't do the stairs and our bathroom is upstairs, so he needed a stairlift so he could shower. Bruno was very good about getting back to me, Hogan came and explained everything, and the price was good. It didn't take long for them to come and install it, and the installer was very pleasant. The stairlift makes little clicking noises as it goes up, so I’d like to have him come back and check it.

The Bruno stairlift has made such a huge difference in my life. I’m scared of going up and down the stairs, and it has given me peace of mind. Now, I can easily go up and down and I’m comfortable with it. I've been needing one for some time, but I was concerned about the cost, and the affordability of it makes Bruno definitely worth getting. The installer knew exactly what he was doing 'cause he’s been doing it for a very long time.

My sister has been having problems walking and so I called them a year ago. The sales rep from Bruno was fine. She came out, did all the measurements, and it was installed the very next day, no problem. I've never had anything done that fast, and the stairlift is great and easy to operate. My sister needed two, so we got a brand new one on the upper tier and there’s an older one on the lower tier. It’s been wonderful because before, my nephew had to carry her up and down the stairs, but now she can go up and down the stairs on her own.

I have 6 stairs coming up out of the garage and 13 coming up into the main floor so we decided it was time to get stairlifts. Someone we know had Bruno and loved it.

The stairlift works fine and makes it easier to climb steps. It goes one flight straight up. It’s a good product, and everything was handled by the Safe at Home district program.

The Bruno stair lift makes a difference. The one who uses it would only go up the stairs once a day. But now, she's going up several times a day because she uses the lift.

We had a man here from another brand, but then I realized that I didn't want to get involved with them because they weren't local at all. The more I talked to him about it, the more I realized I didn't think I wanted them. I was looking online on Alick's and found Bruno. I knew they were local because they had a place in Elkhart, which was closer to us. My wife's getting to where she's having trouble with stairs. So, we decided to put one in.

My experience with Bruno was great. The day that they installed it was also a day that I had my housekeeping lady come in. And they wanted to know what time she would be there and I told them and he says, "Okay. We'll get out of here as soon as we can." There was two of them and they seemed to know what they were doing because they knocked it out in no time. I'm totally happy with the whole thing.

Mary has been using the stairlift for a while now. It's been there since her husband was still alive, who passed away 15 years ago. She's going to be 95 in a few months. The stairlift is doing perfectly. It’s good for her so she can go down because it's hard for her to do many steps. It's working because it's charged. The light is green but when it comes to red, it doesn't work. That's why we have to call Lang, the company that hooked it up.

I had to have a stairlift in a real hurry. Someone was in the hospital and is coming home. I live in Bethel Park and saw that Bruno is located in Curry Hollow. The installer was very professional and showed me how to work it. I'm very pleased with the product and the company. I would recommend them.

The stairglide works perfectly. I don't have to worry about my husband while he's going up and down the stairs as his condition gets worse. This is the only way to do that other than put in an elevator.

I had a Bruno stairlift before that lasted a long time. It's good. We got the same thing again. They were very nice, did a good job, cleaned up everything. I'm very pleased with it.

I've recommended Bruno to other family members who asked about it and were looking for something for their family. It has made it easier for my sister and her caregivers to go up and down. The caregivers are very happy that they don't have to walk up and down the steps holding her up. We got the straight one that took about two hours to install. We scheduled a time, the guy came and he seemed to know what he was doing.

My mom is unable to get up and down the steps. Our family room where we all hang out is in the basement. We wanted her to be part of it when she came to visit. I googled Bruno and found them. I called them, they came out, and gave me the best quote. My mom loves the stairlift. It doesn't take up that much room and my mom is able to be with all of us. Overall, it has had a huge impact.

My primary care physician put in a request for consideration and this was provided by VA through a grant program. So, it's a blessing to have it at no cost to me. The stairlift is kind of a split foyer, seven or eight steps both ways up and down, and has a curve around the staircase.

I was having a hard time getting up and down the steps. I found another brand here in Nashville, except they didn't have one for me to go look at. And I'm not going to buy anything signed-unseen. So, we went out to the showroom here in Nashville and accidentally ran across Bruno. I tried and rode it up and down the steps.

Our bedrooms and the shower were all upstairs. I hadn't been upstairs since mid-March, and my wife has had a lot of trouble getting up the stairs. My son would have to pull her up the stairs at times. Our social worker found Bruno for us and the installation of the lift went quick. This thing is life-changing for my wife and I.

I like Bruno. There’s just one little glitch. Sometimes when I’m doing the remote and it’s coming down and brings a little lifting down, it hesitates and you have to have the remote directly on the chair before it will move. Other than that, it’s great. It has a little bar that goes down to the bottom of the stairs. It’s nice and even, but it’s not always a smooth ride because it’s in three different sections and it has to adjust itself. If it keeps happening, maybe we’ll call Bruno up and have them come out and check it.

The stairlift is the best investment I ever made. I could not walk up the stairs if I didn't have it. I found Bruno in Facebook and the reps are courteous, attentive and provide callbacks. I like the way they run their business. Excellent.

This is my second Bruno stair lift. I would prefer if the stair lift is a little faster but it’s working just fine. It makes it a whole lot easier for me. Rather than sleeping in my recliner downstairs, now I can sleep in my bed upstairs.

Bruno has had a good impact on my father’s life. We have the straight model at home and we use it going from the main floor to the upstairs. We've just had it for a few weeks and the quality seems solid.

Stairlifts are always too expensive. However, I liked Bruno Independent Living Aids' warranty, battery life, and the ease of contacting them. We had a straight stairlift installed inside.

Our Bruno stairlift was purchased through a Medicaid program and they appointed the person. Bruno's reps were very helpful. They told us exactly what they were doing, how the stairlift should be set up, and they were pleasant. They were very good and professional. They did a great job. My house is old, so when the stairlift moves around, it creaks. Other than that, it's perfect. My husband loves it. It's easier for us to get him up and down the stairs. It does well. I'm so thankful. Before, he was just in the dining room. We're thinking about taking the dining room back and putting him in one of the rooms upstairs because he can come up and down the stairs. That gives him more privacy.

I had another salesperson here, and then I had the Bruno stairlift person here and we were impressed with him. He came prepared unlike the other salesperson. He came prepared with a brochure and one of the seats so that we could see what it looked like. I have stairs in my home from the first floor to the second floor and I couldn't have managed without it. The stairlift has helped me a lot. It's fun.

The chairlift made a tremendous difference for my wife. Her quality of life has increased significantly by having this installed. The customer service was good when we purchased it. The installer was good as well.

My husband used the chairlift before. Unfortunately, he passed away and now, mom is using the chairlift. The hardest part about her is getting that lever down underneath to turn the chair sideways because she's left-handed. So you have to do it. You have the hands to grab onto the banister.

Everything was all organized from the insurance company. Bruno came out, measured once, gave a quote to the insurance company, and then it was approved. Then they came out and measured again. About a month later, they came to install the stairlift. They brought in everything and installed the stairlift, and made sure that it works. Bruno was very professional. They were very responsive. They called us, so it was very good.

We needed a stairlift. I talked to different health aides and people helping us with things. They mentioned the Bruno brand so I contacted the person out on the Cape. I felt very comfortable with the salesperson who came to the house and the product seemed very good. Bruno has very good customer service. The stairlift is a nice and compact size. My wife is a large woman and she fits comfortably within it. There was no complexity to what needed to be done. It was all obvious when you pushed the lever. If you wanted to go down, you were pushing down towards the downstairs portion. Or if you're going up, you push towards the upstairs.

The Bruno sales team was great. We got the Westchester stairlift. It's compact and easy to use. It's great. It's been very helpful.

When Bruno did the presentation, it was very positive and they were informative and accommodating. My wife was comfortable with it. The installation went surprisingly quick and the technician that did it was very accommodating. He gave me advice on terms of maintenance and upkeep such as it is, and what we can expect. Everything functions like it's supposed to in its limited experience. The stairlift makes it safer for my wife to descend and ascend the stairs.

I heard about Bruno Independent Living Aids from the VA. Bruno's reps were very professional and kind. The stairlift works like it's supposed to.

We haven't had the stairlift that long. But so far, it's very well-built. Also, the customer service was excellent.

The Bruno stairlift is wonderful. I should have gotten it a long time ago. I'm a veteran and I always go to the veterans out clinic. They saw that I was getting weaker and weaker in my legs. I have 12 steps to my house and I can't get up the steps anymore. The installation of the stairlift was done with great care. Everything feels solid with no looseness. Before I had the stair lift, I was in great pain going up and down the steps. I was afraid I was gonna fall. I used to hold the banisters very tightly. Now, I don't have to worry about that anymore. I also get in the chair easily. When I'm in the chair, I just press a button, and it goes up. Plus, the stairlift manages the curved steps at my home beautifully.

Bruno got down to business and did what they needed to do. They were really good. The quality of the stairlift seems very good. I use it every day a lot of times, and it's holding up, even though it's new. Bruno has some kind of warranty thing where I paid extra so they'll come out next year and tune it up.

A Bruno stairlift is what I had before for my mother-in-law. I knew the quality and what it did, so I needed to make sure that is what the gentleman who was buying the house got for his wife. Bruno's rep was very good. She was extremely patient with this 80-something-year-old buyer. The lift had to be the one that did that 360 so when the house buyer's wife got to the top, it rotated. The stairlift is for going from the basement to the main floor. It fits in the very wide staircase.

I went to LJ’s Medical Discount Supplies and they came out and told us what the price would be and talked a bit about Bruno. We needed something to be helpful, so Bruno is what we got and they put in. It's straight up and down. They took one banister down, but that's fine. If you need one, get one. It takes care of the need.

We needed a way for my dad who is in a wheelchair into the house. For both the front and back of the house all the access is up or down the stairs. My wife and I did the research and decided on Bruno as it had better reviews.

I had a Bruno stairlift about 10 years ago. It was for my wife and she died. Then I moved into another place that has stairs and I needed a chairlift. So, I ordered a Bruno. It's working great.

Without the stairlift, I don't think I could have continued to live an independent life in my home. It's a great asset It makes our life more secure. A social worker reached out and got it provided for me. The reps scheduled a time and installed it within two hours. The guys did a great job. They were all business.

The product is fine. Information given by the sales rep was good, he seemed honest and sincere. The installation was for two hours and there was no mess. The people were very courteous and informative.

My niece had a Bruno and that helped me. I'm having health problems. I need a hip replacement and a shoulder replacement and it seemed like a good time for me to get a Bruno.

We won a grant. And the gentleman was installed a Bruno stairlift. The people that came here were very nice. My house has the old steps and they're higher than the regular. It was hurting my back and knees to go up them. I don't have to do that anymore.

The stairlift is great. Now, I can go up and down stairs all I want. When I got to go get all this stuff, I had to do a bunch of trips. Now, I can just take my time, sit in my chair, carry the bags. Quality is a 10. I'm very, very satisfied. It's made life so much easier. This was chosen by the Veterans Association.

We're very happy with the Bruno. We have no issues with it. The installer was great

The stairlift is very nice. My son found Bruno for us. We went to the showroom, saw what they had, and decided on one. We really don't need it yet. It's a precautionary for when we do. We're glad to have it if the day comes. We don't really use it a lot except for groceries right now.

I love the inside stairlift except the seat is a little wobbly on it and I'm always a little concerned. The dealer came down and worked on it, but it didn't help that much. It has a battery backup. If the electricity goes off, it switches over to battery.

The sales person was very, very nice. He told us everything about the Bruno stairlift, and I really enjoyed his visit. We have plenty of space in our steps, and that was a big selling point for us. We bought two of them. Instead of getting one that goes around the foyer, we bought one for each set of steps. Having them has changed my life. I go up and down the steps all the time now, and it's been wonderful. We use it to bring groceries in the house. It was just a wonderful experience from beginning to end. The chair speaks for itself.

I have a Bruno stairlift installed. It's from the kitchen to the basement. It's been very good. I'm able to do laundry, to carry it, to sit down and carry it, whereas before I had to put it in a garbage bag and throw it down. So, it's had a good impact.

I enjoy the Bruno stairlift. Before it came into my life, my life was miserable going up and down the stairs. It just seemed like it was just a light that lit up around me. It's been like a light that lit up around me that it just brightens up my life experience dealing with the stairlift going up and down the stairs. When I go to the stairs, I am not afraid to go to the stairs to thinking that I might fall or hurt myself going up and down the stairs. I have 13 steps on the stairs. I had to hustle up and down the stairs. Now, I just sit down, buckle up, and move out. It just melds right into the house. It's a blessing.

When I carry groceries, it's hard getting up the steps. And I use the Bruno to get up my steps. I operate it and it works fine.

I'm able to go out more because of the Bruno stairlift. It's a very nice quality and there's no noise. I really like it. The installers did a really good job.

I'm very pleased with it. I have no problems for the world. If I get any kind of frustration, it's just because of the speed going up and down the stairs. I've only had it for a short time and I'm still getting used to it. It's made it easier to get up and down the stairs.

We replaced our old Bruno which lasted for over 20 years with a new one. Bruno has always been good. The only problem is, obviously, that the spare parts were no longer available for the old chair, and we knew that we needed to eventually replace it. We have a man in our church that's pretty handy and he was able to swap out parts and keep the upper lift going as long as possible. But we knew we needed to replace it, so we went ahead and stuck with the same people.

The installer was great, and I feel good about my Bruno stairlift. I like that the stairlift lets me get out and enjoy myself as I can't walk much.

I knew I wanted Bruno because of the construction and the closest accessibility for repair if that was necessary and quality of the people. It's very good-looking and it operates very nicely. It's excellent.

The company we hired to do a stairlift highly recommended Bruno. It was the most affordable and looked most dependable. We got the straight stairlift and it's fantastic. It's very sturdy and reliable. Since I use it multiple times a day, I just count on it for everything.

I had a Bruno Independent Living Aids stair lift installed from downstairs to upstairs in my home. So far, it's been working great.

I'd recommend the Bruno Independent Living Aids stairlift. I got it for myself and my wife. I like that Bruno was local.

If you don't have a Bruno stairlift, you need to go ahead and get one, only if you're in need of one. I had a knee replacement. I know it had to be done. If you got disabled, get some help. Bruno has every kind of machine that can help a person, a man or a woman. You got to ask for it. Once I hit that 100% disability thing, everything started to fall in place. That gentleman came from Hattiesburg and said, "Give me some time. I'll have it." He had it, installed it and left. I love it. It should have been done 20 years ago.

I live in a studio apartment in the lower part of the house. So, to go out for dinner, I have to go upstairs, and I can't take the stairs. So, my Bruno chairlift working out perfectly for me to go up and down. It's really good. Bruno was recommended to me for my curved stairs, and I've had good quality with it.

The chair we purchased from Bruno for my husband has impacted his life greatly. It's really good for him because he can barely walk and it helps us so much. I will recommend Bruno 100%.

I had a Bruno stairlift installed on the stairs going from our basement up to the main floor. I like that it was American-made. It's mostly for my wife, and so far, it's working really well. It has two different remotes for the upstairs and downstairs and the one on the chair works out really good. I was more than satisfied with Bruno because the people that came out and the people that did the service were courteous and it's overall a good experience.

It was around 2019 when I had my first chairlift installed, and Bruno did a good job. They are at the top of my list. The installer was great. I liked the chair lift. It lasted for six years. Bruno had to take it out and a new one had to be put in there.

My Bruno stairlift is a good product. I get up and down the stairs and that's all I care about. The manual says it doesn't work very good below 18 degrees. We get 30 below here in the wintertime. Other than that, it works well. I appreciated that Bruno got it in before winter.

The Bruno stairlift is perfect for me. It's something I should have done a long time ago. The team was very friendly and helpful. Also, the installation was very quick. It took them between two and three hours. I'm very pleased with them. They had me try the straight up and down stairift to make sure I did it correctly. I have nothing to compare it with, price-wise, but I'm satisfied.

I got a Bruno stairlift for my husband, and so far, so good. While I wasn't home when it got installed, I was pleased when I saw it.

I purchased a $18,000 VPL from Bruno in Wisconsin. Early June 2025. Day I Came home from hospital very first time using this unit would not work. I had to pay 2 wonderful Ambulance workers to carry me in my home. Right in front of salesman & 2 employees that just installed this brand new unit. Were out over 9 times to try and fix, excuses each time. After demanding lawsuits and a new unit, I did get another unit which is different than model I originally purchased. Asked to speak to someone directly from Bruno for over 2 months, finally got a 2-3 min phone call from a secretary that was very unprofessional. Still waiting to speak to someone from top of Bruno to ask why its ok to ignore what their product did to this Veteran Family Man! I'd look elsewhere, jmho.

I got the curved stairlift from Bruno. I watched the guys installing the chair and the electricity guy do his thing. When they were done, one of the guys explained me how to use the chair. And everything was fine.

The company that installed the stairlift came out, measured for it and told me what it would involve. Installation went wonderfully. It took about 45 minutes and they were gone. I'm very satisfied with the quality of the stairlift.

The quality of the Bruno stairlift is wonderful. I'm the only one using it, and I've adjusted to it finely. Every day, you learn something new. The installers were very thorough and did it very quickly. They were very good.

The stairlift has been very helpful for my father, minus the first week, because it worked for three days and then it died. So, we had to call and wait three more days before anyone could come out. They had to replace the whole motor in it. Everything's working well now.

We're older ladies, very seniors at 90s, and we want to try to stay in our home. My brother went to see Dick's Pharmacy about the chairlift. He was the one who wanted to install it for us.

I liked the way the Bruno people explain things and the way they put the chair together. When the gentleman came in, I had lots of questions. He explained them all very courteously. He said that he was gonna be here at a certain day and time and he was here at the date and time. They worked very efficiently. And they were out within a matter of an hour and a half. He showed me what to do. The chair lift works and I'm very satisfied so far.

We had a company come out that is involved with helping get a house ready for somebody like me to come into it. We have two staircases. One is the straight shot, which is the one we got versus one that has a landing and a bend in it as it becomes custom and is a lot more expensive. So, we went with the straight shot. The Bruno stairlift was presented to us 'cause they also put in some bars and were helping us get ready for me coming out of the hospital into our house.