Bruno Independent Living Aids Reviews

We started looking into stairlifts and I called the local VA and asked who they use to install them. They gave me the name of a contractor and he uses Bruno. He told me that right up front, and I said that was fine because they were one of the top two in our internet search. He said that unless somebody wants some other kind, he just automatically installs Bruno. So, he has confidence in it, and so far, his confidence is well placed.

I went through VA in getting the stairlift from Bruno and they handled it. The installation process was very good. I have one stairlift going from the garage to the kitchen, and another one from the front door to the second floor. They’re both straight. We've been trying to walk as much as we can but we’re going to need them soon. The quality is good, though it goes slowly. But that’s the way they are.

We went over to my sister’s house because my wife and I were beating around getting a stairlift, and saw her Bruno stairlift. We went to the business place in person and everybody was very nice. They sent a sales guy out, and we talked to him. Then, he came to the house and checked everything, measured, and gave us an estimate. The installers were very nice too and explained everything to us. I didn't expect to pay as much as I did, though, because my sister’s stairlift was about $800 cheaper, and I got the same thing. But prices went up over the year because of everything that's happening.

Bruno was at the White Covered Bridge Festival and they had a stand set up. We liked the people at the display. They had all afternoon to talk and answer most of my questions. They even gave me an approximate cost. When we decided to go with Bruno, we called and asked them to come out and give us a price. The reps arrived on time for the scheduled appointment, measured everything, talked with us, and gave us a brochure, information, and the cost. They told us to call if we were interested, so we did. They came back and installed it, which took about an hour to an hour and a half. They were very cordial, polite and funny.

VA told us everything about Bruno and I decided to get a stairlift. I've only had it for a little while and there are a couple of things that I wish could be tweaked because I don't feel safe. But I realized that putting it in, the reps did the best that they could with the stair steps that they had, and they probably couldn't do what I feel would make me feel safe. So, the stairlift is great. It’s been an excellent experience with Bruno.

My Bruno stairlift has allowed me to get up to a room that I haven't been up to in over two years. It seems to be about as good of quality that you can ask for and it's not cheap. It’s been holding up really well. It's the straight model and I have two scooter lifts. I got it through the VA.

I really like the Bruno stairlift. It matches my home well. The track is impressive too. It looks like it's for a roller coaster. The chair is priceless. It's big, and it rides smoothly. I like everything about it - the plate, the seat, the arms on it and the seat belt.

I'm a disabled veteran, and I couldn't get upstairs. The VA provided the Bruno stairlift for me, and the installation went very well. It took a long time to get the stairlift, and I couldn't access my upstairs or my bedroom until I got it so it's made a huge impact in my life. The stairlift is slow, but it's good. The quality is awesome. The experience has been professional and I'd tell others who are considering a Bruno stairlift to have one.

I've had a very good experience with Bruno. My insurance would pay for my stairlift that we had installed in our home. Because I'm on dialysis, and I have that policy with them, that allows me to do that. I can do up to two modifications in a lifetime with the insurance company. I just have to check it out and see what I need to do next. Bruno is a good lift. My wife and I are large people, so trying to find something that will handle our weight capacity was a concern at first, and then what the insurance company would do. So, they told us that this specific lift will do up to 300 pounds, and my wife and I are both about 260. We got the straight Bruno lift.

The stairlift is a tremendous help. We got Bruno through the VA, and so far, so good.

When Bruno did the presentation, they were good about everything. They talked to me and I had questions and they answered them. They were pretty knowledgeable. The installation was fine. It only took about three hours. I'm well pleased with my experience.

We're installing the Bruno stairlift at my mother's. We started out installing them for me so I could get into the house to help her because she is 96. Now, she is also using them. We have three in her house now. We had the same crew each time. They were fine. The only thing is the seat on the stairlift doesn't rotate both directions. It only rotates one.

I had a Bruno stairlift installed from my main floor down to my basement. The installer was super. The stairlift is a little noisy, but it's fine. It's made life better. It's nice that it's made in the US. The quality is good. I have a friend who might need one as well.

The Bruno stairlift has made my life considerably easier. I have a condo and downstairs is just a living room, kitchen, and a toilet. Upstairs, there are three bedrooms. I use the lift to go upstairs and work on my computer or go to bed. It's unluxurious. It's made out of wood. It's not super comfortable or easy, but it's good. It's straightforward and there's little padding on the seats, but it works. I would talk to other about it and tell them about my experience, but not necessarily say, "You have to get. This one is really great," because I have no way of knowing the other chairlifts. I was in a problem area when I had to get the chairs and I was left with a choice of waiting more months to get a different lift or immediately getting the lift which is available right away. I'm satisfied.

The quality of the Bruno stairlift is good. I like that it's made in Wisconsin. I also like that we can now use our upstairs. The installer was also very good. He was very careful, and he did an excellent job.

Bruno was one of those recommended by the VA and when the reps came out, they walked us through step-by-step about what was available and how they would go about doing it. They were very professional. The installation took two hours and the stairlift fits into the stairwell perfectly. It’s straight up and down and it has been a godsend. We love it.

We purchased a Bruno stairlift for my husband. It was manufactured in the US. We prefer things being manufactured in the US. I was very happy with the speed in which the company delivered. They brought the lift in, they put it in, and it really doesn't take up a lot of space, which is great. It goes up the stairs and it folds up, so it can be compact if need be. It goes from the first floor to the second floor. So far, so good. We've been happy with it. My husband rides it like a champ. It holds him, it does what it's supposed to do, and it seems to be of good material. It seems to be well-built. Now, we can stay in our home.

I bought a stairlift back in ’24. I initially looked it up online and then compared Bruno with one other company, and they said, across the board, that Bruno's product was better. I also knew somebody that had one, and we used theirs, and it was fine too. The people we talked to from Bruno were very engaging and helpful. They came out and put the stairlift in in nothing flat. It wasn't an all-day affair type of thing. They did it in a swift manner, and I haven't had an issue with it since we bought it. I'm happy with what I paid for.

The way my house is, when you go up the steps, the stairlift goes to the left and to the right. I have four bedrooms and a bathroom upstairs. The Bruno installers put the stairlift on the right side, which is where I wanted it, and on that side, when you got to the top of the steps, you could curve it around to the right, and the chair would be in the hallway, out of the way. But they didn't do that. They stopped it right at the very top of the steps, at the platform. My father-in-law keeps wanting to fold the chair up so it's out of the way in case I come up, and he has to bend over, facing down the stairs. That's one safety issue. We have to keep reminding him. But it has helped for what it was needed. If it had just wrapped around that corner, that would have been easier and safer.

My Bruno stairlift fits well in our stairwell. The people who came to install it were respectful of my house. My overall experience was fine. I had no complaint.

The Bruno stairlift that I got is good. It's bigger than I thought. It took a little more room. But I like it. I used it over the week, and went to the hospital. I just got back this week, and I can't go upstairs. I'm staying downstairs. But the stairlift seems to be pretty heavy-duty. The people who put it in were nice and very clean. There was no mess. I’d recommend it to a friend.

The Bruno stairlift is working out pretty well. It seems really nice and strong. The beeping gets on my nerves. But other than that, it's good. The guy who measured it, delivered it and put it in was extremely nice. We had good conversations. He explained everything. We're well satisfied. My husband used to have to go out around the house and down the basement steps to take a shower. Now, he doesn't have to do that. He does it from the first floor to the basement. And he's 90 years old. When it rains, not having to go out and around is a big help.

I had the Bruno stairlift installed from my upstairs to my basement for the laundry room. The installers had to come back out again to move it a little bit further because my knee was hitting the other banister. They've done great both times that they were here. The stairlift works good. The only thing that bothers me a little bit is the beeping where you have to wobble the seat a little bit. I know it's like a warning, but I keep forgetting about it because I don't hear it; my wife does. My wife and my dog don't like it. The dogs are barking, wondering what's going on, and then my wife starts to bark, and then that means I get upset.

Our experience was very good. My husband is a veteran and he needed the stairlift and Bruno was recommended. It took them a day to install our straight stairlift which was pre-approved before they came out.

One Bruno stairlift is on my front staircase that goes from my main floor up to my second floor, which is where the bedrooms are. We also put one down to the basement, where our laundry room is. They're great. I did it for my wife, who has Parkinson's disease, and I was concerned that she wouldn't want to use it or would find them hard to use. We installed them and she has been using them, which is great. It's what we wanted. I looked at her and said, "If you fall down the stairs, you're done. You'll never come back." Fortunately, they work. That's all I can ask.

My brother-in-law had stairlifts put in and it went through Lifeway. We couldn't get the aluminum ones because of its weight. So, it was either the 350-pound one or the 400-pound one because my husband is around 300 pounds and he's big-boned. That's why the person recommended Bruno Independent Living Aids. I went through three reps. The first one took pictures of the staircase right away. This was in January. I went with another service. They would do the same one. They were out of Lake Bluff. But he didn't take any pictures.

My father has Parkinson's and I got tired of carrying him up and down the steps. So, we purchased a stairlift from Bruno and it was all handled by the VA. We had it installed inside the house, from the first floor to second floor and it goes upstairs to a bedroom and shower. We got the straight model and the quality is great. The only thing I don't like about it is that he can't leave the chair turned because it beeps. I'd rather him be able to leave it that way and this way he'd get in and out easier. Other than that, it works excellent and as described.

We got a Bruno stairlift through the VA for my stepdad. We had it installed inside the house. It's on the main floor that leads up to the second floor, upstairs, to his bedroom. My stepdad has really bad knees and heart issues that make him short of breath. So, going up and down on the stairs was really hard on him, and the stairlift made life so much easier on him.

We have a stairlift from our main floor down to the basement. It’s straight with a place in the track that can be moved to get through a door. It can be adjusted from one position to the other before you go down the steps. The stairlift is a great enabler for us to stay in our home. It’s a good equipment and it seems to do the task that we had anticipated. So I'm happy with it right now. We got the stairlift through the Veterans Administration. They put out bids and out of the three different companies, the company that got this was the one that used Bruno.

We got our Bruno stairlift through Westchester Stairlifts. We had an excellent experience and would highly recommend them. The stairlift is inside and it's going upstairs from the first floor to second floor. So, it is from the dining room to the living areas. It's straight. I am a contractor, so I can appreciate quality of equipment, and it seems excellent. It's very user-friendly. My father just turned 82 and my mother is in her mid 70s. Both not so tech- savvy, they were able to really pick it up quickly. My mom uses it all day every day. Unfortunately, she broke her leg and traversing up the steps is almost impossible, so it's been a godsend. It's really allowed her to continue living in her own space and recover in her own space.

My wife dragged me to the store and the showroom and tried the Bruno stairlift. We bought the least expensive one, but it's everything we need. It's extremely well built and I never expected it to be so sturdy. The installers were great. I expected them to be here all day, and they weren't. Two guys measured the stairs and cut the rail so it would fit perfectly. Then, they installed the stairlift. We didn't have an outlet close to it, but they found one in the dining room that the stair backs up to, and we ran the exposed wire around the door frame and hooked it up so it's invisible. They tried creating an outlet in the wall of the closet adjacent. But I never knew there was a conduit and a laundry chute on that wall, so we couldn't get it in there. So, I patched the wall after they left with a metal patch.

I had 13 stairs and I had to go up and down to my shop downstairs, so the Bruno stairlift made it easier. It helps my wife with the laundry, too. It’s straight and just goes up and down. We've only used it for a couple of weeks and so far, it's been good. The installation was very good. The installer was very neat and explained what he was doing.

We had complications with a previous stairlift and I've had it fixed. At one point, it wasn't working and the person who installed it was no longer in business. So we got another company to come out and assess through my son’s Medicaid waiver. He's six-foot and 280 pounds and they recommended that the Bruno stairlift would work better for him and his size. The seating and the material are much better. The track is much sturdier going up the stairs and it’s working a lot better. The other one was jiggling and jangling midway, and he was panicking going up the stairs with it. Bruno has been great. I was surprised that it's a much better chair, and it was cheaper.

I had the stairlift installed from the living room to go upstairs to the bedroom. It seems to be very quality-driven, and I'm very pleased. Bruno had some information at the rehab center, so I knew if they recommended it, it would be good.

The stairlift is working very well. I like it. I got the straight model and it goes upstairs. The quality is really nice. I love it. My insurance covered it and then the installers went in and installed it the same day. They came on time. Everything was good. They were very, very good people. They talk to you about how everything works, and if you have a problem, just call. I really liked them, so I would refer them.

I like that Bruno products are made in the United States. I have two sets of stairlifts, and they're both Brunos. My house is a split entry. You come in, and you go up five steps, and there's a chairlift there. From that foyer, you go down seven steps, and there's another one there. The installers came from Stairlift Pro, and those gentlemen were so nice and informative. I thought the installation would take all day, but it did not. My husband said they were fantastic. We've only had it here for three weeks, and it's been a blessing here. Bumping down the steps on my bum and then going up like a dog was just not doing it. I love my chairlift. It seemed like its quality was much better than some of the other ones. It's efficient for me. It's easy to use.

The stairlift is on the first floor and goes down to the basement. So far, so good. It made my life a lot easier. The guy that I dealt with was great. Everything's working good.

I had a great experience with Bruno Independent Living Aids. Their customer service was superb. Also, the installer was easygoing. He instructed us properly how to use the stairlift. I did minimal drilling. He didn't have to go around through the wall to plug it in. It was great. The chair rotates, but the glide goes straight up and down. It's perfect. I recommend it.

We got quotes from three different companies, and they all recommended Bruno. We have a split-level house, so we had two stairlifts installed, and they're working great. One stairlift comes up from the basement to the landing pad, and then we have another stairlift that goes through the landing pad to the main area of the house. It worked out better for us to do the straight model. The stairlifts give us a little bit of hope that we will stay here longer. It's of very good quality. We haven't had it that long, but so far, no issues, and it’s made life easier for us. It would be nice if it was cheaper, but for the product, it was worth the price. I would highly recommend Bruno.

I looked up the reviews and went with Bruno. We had the stairlift installed inside, going straight up to the second floor. It was great. The installation guy was nice. My husband loves the stairlift. He does not crawl up the stairs anymore.