Bruno Independent Living Aids Reviews

My Bruno stairlift fits well in our stairwell. The people who came to install it were respectful of my house. My overall experience was fine. I had no complaint.

The Bruno stairlift that I got is good. It's bigger than I thought. It took a little more room. But I like it. I used it over the week, and went to the hospital. I just got back this week, and I can't go upstairs. I'm staying downstairs. But the stairlift seems to be pretty heavy-duty. The people who put it in were nice and very clean. There was no mess. I’d recommend it to a friend.

The Bruno stairlift is working out pretty well. It seems really nice and strong. The beeping gets on my nerves. But other than that, it's good. The guy who measured it, delivered it and put it in was extremely nice. We had good conversations. He explained everything. We're well satisfied. My husband used to have to go out around the house and down the basement steps to take a shower. Now, he doesn't have to do that. He does it from the first floor to the basement. And he's 90 years old. When it rains, not having to go out and around is a big help.

I had the Bruno stairlift installed from my upstairs to my basement for the laundry room. The installers had to come back out again to move it a little bit further because my knee was hitting the other banister. They've done great both times that they were here. The stairlift works good. The only thing that bothers me a little bit is the beeping where you have to wobble the seat a little bit. I know it's like a warning, but I keep forgetting about it because I don't hear it; my wife does. My wife and my dog don't like it. The dogs are barking, wondering what's going on, and then my wife starts to bark, and then that means I get upset.

Our experience was very good. My husband is a veteran and he needed the stairlift and Bruno was recommended. It took them a day to install our straight stairlift which was pre-approved before they came out.

One Bruno stairlift is on my front staircase that goes from my main floor up to my second floor, which is where the bedrooms are. We also put one down to the basement, where our laundry room is. They're great. I did it for my wife, who has Parkinson's disease, and I was concerned that she wouldn't want to use it or would find them hard to use. We installed them and she has been using them, which is great. It's what we wanted. I looked at her and said, "If you fall down the stairs, you're done. You'll never come back." Fortunately, they work. That's all I can ask.

My father has Parkinson's and I got tired of carrying him up and down the steps. So, we purchased a stairlift from Bruno and it was all handled by the VA. We had it installed inside the house, from the first floor to second floor and it goes upstairs to a bedroom and shower. We got the straight model and the quality is great. The only thing I don't like about it is that he can't leave the chair turned because it beeps. I'd rather him be able to leave it that way and this way he'd get in and out easier. Other than that, it works excellent and as described.

We got a Bruno stairlift through the VA for my stepdad. We had it installed inside the house. It's on the main floor that leads up to the second floor, upstairs, to his bedroom. My stepdad has really bad knees and heart issues that make him short of breath. So, going up and down on the stairs was really hard on him, and the stairlift made life so much easier on him.

We have a stairlift from our main floor down to the basement. It’s straight with a place in the track that can be moved to get through a door. It can be adjusted from one position to the other before you go down the steps. The stairlift is a great enabler for us to stay in our home. It’s a good equipment and it seems to do the task that we had anticipated. So I'm happy with it right now. We got the stairlift through the Veterans Administration. They put out bids and out of the three different companies, the company that got this was the one that used Bruno.

We got our Bruno stairlift through Westchester Stairlifts. We had an excellent experience and would highly recommend them. The stairlift is inside and it's going upstairs from the first floor to second floor. So, it is from the dining room to the living areas. It's straight. I am a contractor, so I can appreciate quality of equipment, and it seems excellent. It's very user-friendly. My father just turned 82 and my mother is in her mid 70s. Both not so tech- savvy, they were able to really pick it up quickly. My mom uses it all day every day. Unfortunately, she broke her leg and traversing up the steps is almost impossible, so it's been a godsend. It's really allowed her to continue living in her own space and recover in her own space.

I had 13 stairs and I had to go up and down to my shop downstairs, so the Bruno stairlift made it easier. It helps my wife with the laundry, too. It’s straight and just goes up and down. We've only used it for a couple of weeks and so far, it's been good. The installation was very good. The installer was very neat and explained what he was doing.

We had complications with a previous stairlift and I've had it fixed. At one point, it wasn't working and the person who installed it was no longer in business. So we got another company to come out and assess through my son’s Medicaid waiver. He's six-foot and 280 pounds and they recommended that the Bruno stairlift would work better for him and his size. The seating and the material were much better. The track is much sturdier going up the stairs and it’s working a lot better. The other one was jiggling and jangling, and he was panicking going up the stairs with it. He has special needs, so I would have to talk him through that midway point. Bruno has been great. I was surprised that it's a much better chair, and it was cheaper.

I had the stairlift installed from the living room to go upstairs to the bedroom. It seems to be very quality-driven, and I'm very pleased. Bruno had some information at the rehab center, so I knew if they recommended it, it would be good.

The stairlift is working very well. I like it. I got the straight model and it goes upstairs. The quality is really nice. I love it. My insurance covered it and then the installers went in and installed it the same day. They came on time. Everything was good. They were very, very good people. They talk to you about how everything works, and if you have a problem, just call. I really liked them, so I would refer them.

I like that Bruno products are made in the United States. I have two sets of stairlifts, and they're both Brunos. My house is a split entry. You come in, and you go up five steps, and there's a chairlift there. From that foyer, you go down seven steps, and there's another one there. The installers came from Stairlift Pro, and those gentlemen were so nice and informative. I thought the installation would take all day, but it did not. My husband said they were fantastic. We've only had it here for three weeks, and it's been a blessing here. Bumping down the steps on my bum and then going up like a dog was just not doing it. I love my chairlift. It seemed like its quality was much better than some of the other ones. It's efficient for me. It's easy to use.

The stairlift is on the first floor and goes down to the basement. So far, so good. It made my life a lot easier. The guy that I dealt with was great. Everything's working good.

I had a great experience with Bruno Independent Living Aids. Their customer service was superb. Also, the installer was easygoing. He instructed us properly how to use the stairlift. I did minimal drilling. He didn't have to go around through the wall to plug it in. It was great. The chair rotates, but the glide goes straight up and down. It's perfect. I recommend it.

We got quotes from three different companies, and they all recommended Bruno. We have a split-level house, so we had two stairlifts installed, and they're working great. One stairlift comes up from the basement to the landing pad, and then we have another stairlift that goes through the landing pad to the main area of the house. It worked out better for us to do the straight model. The stairlifts give us a little bit of hope that we will stay here longer. It's of very good quality. We haven't had it that long, but so far, no issues, and it’s made life easier for us. It would be nice if it was cheaper, but for the product, it was worth the price. I would highly recommend Bruno.

I looked up the reviews and went with Bruno. We had the stairlift installed inside, going straight up to the second floor. It was great. The installation guy was nice. My husband loves the stairlift. He does not crawl up the stairs anymore.

My husband has dementia and he has trouble with his mobility. The shower is upstairs in the house, and the main is downstairs. When we went to the doctor at the VA, he was the one who said, “I think you need a stairlift.” Bruno Independent Living Aids' installers were on time. It took them less than two hours to get the stairlift in and set up. They ran me through everything, had me ride it so I knew what I was doing. It was perfect. They were great. The stairlift is a wonderful thing. It’s great for my husband. I have to run the remote for him. I’m very pleased.

The chairlift is working like it's supposed to be. But the right arm is a little bit heavy for me to lift up and down. I'm not using it all that much, and my knees are really, really bad, and I need to be. But my stairwell wasn't really wide enough for this. Because when you're sitting down in that chair, it looks like your knees is about to go in the wall. But it's not Bruno's fault.

We purchased two straight stairlifts from Bruno, outside and upstairs. They're of good quality. We had an issue with the charging, but that wasn’t because of the lift. That was operator error, so we were able to fix that. The technician came out and everything’s working well now. I think everybody has to find a product that works best for them, but our Bruno stairlifts work well for our needs.

We got a Bruno stairlift, and it's perfect. We got it through the VA. It was the best one for my house. It works out very well. It's so easy to operate. It's made our lives so much easier. My husband is handicapped. He couldn't go up and down on the floor. Now, he can go downstairs with ease. We're very happy with it.

Get a Bruno Independent Living Aids stairlift. It's wonderful. We have it inside our house and it goes straight up and down. We've got two sets of stairs - one going down and a turn going down a lower level. The installation took two days. The gentleman was so sick the first day. I wish he had waited another day or two because we're elders did not want to have somebody coughing and carrying on, but his workmanship was excellent.

We applied for Habitat for Humanity and got a straight up and down stairlift for my 87-year-old mom. Bruno Independent Living Aids was the contractor and they were very professional. Installation didn't take a couple of hours and it was all great. The stairlift keeps my mom from having to go up and down the stairs. She has a heart condition and she uses that quite often. It's been a wonderful asset to her home being able to go up and down the stairs. I've never had one before, but we think it's good. It looks sturdy, reliable, and comfortable. Overall, Bruno is a good company and we’ve had good experience.

One of the better quality stairlifts available but Caveat Emptor! Rather pricey. Spend $5000 on a lift and when no longer needed you’ll be lucky to get $500 for it. They don’t depreciate like a car. Why? Purchase used or homeowner installed many companies won’t touch it or charge DOUBLE their usual rate. You are often on your own. Bruno tech support is non-existent for the homeowner. You are advised to contact a dealer. Dealers and service companies are FOR PROFIT and prey on the disabled who can often least afford. Quick to sell. Slow to respond if issues.

I researched online on what the best stairlift was before I bought Bruno. It seemed like it had the best warranty. It’s the Cadillac of stairlifts and has a sleek design. It is installed inside my home and goes straight up and down the stairs. The installation went great. Carl came out first and talked to me about the Bruno stairlift. I decided on the bigger seat and they ordered the parts. When the parts came in, he called me and gave me a few days to choose from for installation. I picked Tuesday, and Justin came out and installed it and it was ready to go.

I fell down my steps three times when I was on my phone. Having our stairlift installed through Bruno Independent Living Aids inside the house wasn't hard. The stairlift goes straight up and down. It goes from the basement all the way to upstairs. We've already recommended Bruno.

The Bruno stairlift is economical and affordable, and our overall experience has been excellent. Quality is good. It fits in good in the contour and hardly noticeable. It's comfortable riding on it. It doesn't jerk and shimmy. It goes right along. I liked that the stairlift was manufactured in the United States. I don't think it made a lot of difference in choosing it, but I liked it when I got it.

My experience with Bruno was quick and efficient. The gentlemen who came out, to put it all together, were very pleasant. They did their job well and were courteous as far as being in anybody's way. And my husband has used the stairlift quite well, and everything seems to be fine with it. It does what we hoped it would do. And my husband's very pleased with it. Their customer service has been great as well. We're satisfied with Bruno.