Bruno Independent Living Aids Reviews

I bought a stairlift back in ’24. I initially looked it up online and then compared Bruno with one other company, and they said, across the board, that Bruno's product was better. I also knew somebody that had one, and we used theirs, and it was fine too. The people we talked to from Bruno were very engaging and helpful. They came out and put the stairlift in in nothing flat. It wasn't an all-day affair type of thing. They did it in a swift manner, and I haven't had an issue with it since we bought it. I'm happy with what I paid for.

The way my house is, when you go up the steps, the stairlift goes to the left and to the right. I have four bedrooms and a bathroom upstairs. The Bruno installers put the stairlift on the right side, which is where I wanted it, and on that side, when you got to the top of the steps, you could curve it around to the right, and the chair would be in the hallway, out of the way. But they didn't do that. They stopped it right at the very top of the steps, at the platform. My father-in-law keeps wanting to fold the chair up so it's out of the way in case I come up, and he has to bend over, facing down the stairs. That's one safety issue. We have to keep reminding him. But it has helped for what it was needed. If it had just wrapped around that corner, that would have been easier and safer.

My Bruno stairlift fits well in our stairwell. The people who came to install it were respectful of my house. My overall experience was fine. I had no complaint.

The Bruno stairlift that I got is good. It's bigger than I thought. It took a little more room. But I like it. I used it over the week, and went to the hospital. I just got back this week, and I can't go upstairs. I'm staying downstairs. But the stairlift seems to be pretty heavy-duty. The people who put it in were nice and very clean. There was no mess. I’d recommend it to a friend.

The Bruno stairlift is working out pretty well. It seems really nice and strong. The beeping gets on my nerves. But other than that, it's good. The guy who measured it, delivered it and put it in was extremely nice. We had good conversations. He explained everything. We're well satisfied. My husband used to have to go out around the house and down the basement steps to take a shower. Now, he doesn't have to do that. He does it from the first floor to the basement. And he's 90 years old. When it rains, not having to go out and around is a big help.

I had the Bruno stairlift installed from my upstairs to my basement for the laundry room. The installers had to come back out again to move it a little bit further because my knee was hitting the other banister. They've done great both times that they were here. The stairlift works good. The only thing that bothers me a little bit is the beeping where you have to wobble the seat a little bit. I know it's like a warning, but I keep forgetting about it because I don't hear it; my wife does. My wife and my dog don't like it. The dogs are barking, wondering what's going on, and then my wife starts to bark, and then that means I get upset.

Our experience was very good. My husband is a veteran and he needed the stairlift and Bruno was recommended. It took them a day to install our straight stairlift which was pre-approved before they came out.

One Bruno stairlift is on my front staircase that goes from my main floor up to my second floor, which is where the bedrooms are. We also put one down to the basement, where our laundry room is. They're great. I did it for my wife, who has Parkinson's disease, and I was concerned that she wouldn't want to use it or would find them hard to use. We installed them and she has been using them, which is great. It's what we wanted. I looked at her and said, "If you fall down the stairs, you're done. You'll never come back." Fortunately, they work. That's all I can ask.

My brother-in-law had stairlifts put in and it went through Lifeway. We couldn't get the aluminum ones because of its weight. So, it was either the 350-pound one or the 400-pound one because my husband is around 300 pounds and he's big-boned. That's why the person recommended Bruno Independent Living Aids. I went through three reps. The first one took pictures of the staircase right away. This was in January. I went with another service. They would do the same one. They were out of Lake Bluff. But he didn't take any pictures.

My father has Parkinson's and I got tired of carrying him up and down the steps. So, we purchased a stairlift from Bruno and it was all handled by the VA. We had it installed inside the house, from the first floor to second floor and it goes upstairs to a bedroom and shower. We got the straight model and the quality is great. The only thing I don't like about it is that he can't leave the chair turned because it beeps. I'd rather him be able to leave it that way and this way he'd get in and out easier. Other than that, it works excellent and as described.

We got a Bruno stairlift through the VA for my stepdad. We had it installed inside the house. It's on the main floor that leads up to the second floor, upstairs, to his bedroom. My stepdad has really bad knees and heart issues that make him short of breath. So, going up and down on the stairs was really hard on him, and the stairlift made life so much easier on him.

We have a stairlift from our main floor down to the basement. It’s straight with a place in the track that can be moved to get through a door. It can be adjusted from one position to the other before you go down the steps. The stairlift is a great enabler for us to stay in our home. It’s a good equipment and it seems to do the task that we had anticipated. So I'm happy with it right now. We got the stairlift through the Veterans Administration. They put out bids and out of the three different companies, the company that got this was the one that used Bruno.

We got our Bruno stairlift through Westchester Stairlifts. We had an excellent experience and would highly recommend them. The stairlift is inside and it's going upstairs from the first floor to second floor. So, it is from the dining room to the living areas. It's straight. I am a contractor, so I can appreciate quality of equipment, and it seems excellent. It's very user-friendly. My father just turned 82 and my mother is in her mid 70s. Both not so tech- savvy, they were able to really pick it up quickly. My mom uses it all day every day. Unfortunately, she broke her leg and traversing up the steps is almost impossible, so it's been a godsend. It's really allowed her to continue living in her own space and recover in her own space.

My wife dragged me to the store and the showroom and tried the Bruno stairlift. We bought the least expensive one, but it's everything we need. It's extremely well built and I never expected it to be so sturdy. The installers were great. I expected them to be here all day, and they weren't. Two guys measured the stairs and cut the rail so it would fit perfectly. Then, they installed the stairlift. We didn't have an outlet close to it, but they found one in the dining room that the stair backs up to, and we ran the exposed wire around the door frame and hooked it up so it's invisible. They tried creating an outlet in the wall of the closet adjacent. But I never knew there was a conduit and a laundry chute on that wall, so we couldn't get it in there. So, I patched the wall after they left with a metal patch.

I had 13 stairs and I had to go up and down to my shop downstairs, so the Bruno stairlift made it easier. It helps my wife with the laundry, too. It’s straight and just goes up and down. We've only used it for a couple of weeks and so far, it's been good. The installation was very good. The installer was very neat and explained what he was doing.

We had complications with a previous stairlift and I've had it fixed. At one point, it wasn't working and the person who installed it was no longer in business. So we got another company to come out and assess through my son’s Medicaid waiver. He's six-foot and 280 pounds and they recommended that the Bruno stairlift would work better for him and his size. The seating and the material are much better. The track is much sturdier going up the stairs and it’s working a lot better. The other one was jiggling and jangling midway, and he was panicking going up the stairs with it. Bruno has been great. I was surprised that it's a much better chair, and it was cheaper.

I had the stairlift installed from the living room to go upstairs to the bedroom. It seems to be very quality-driven, and I'm very pleased. Bruno had some information at the rehab center, so I knew if they recommended it, it would be good.

The stairlift is working very well. I like it. I got the straight model and it goes upstairs. The quality is really nice. I love it. My insurance covered it and then the installers went in and installed it the same day. They came on time. Everything was good. They were very, very good people. They talk to you about how everything works, and if you have a problem, just call. I really liked them, so I would refer them.

I like that Bruno products are made in the United States. I have two sets of stairlifts, and they're both Brunos. My house is a split entry. You come in, and you go up five steps, and there's a chairlift there. From that foyer, you go down seven steps, and there's another one there. The installers came from Stairlift Pro, and those gentlemen were so nice and informative. I thought the installation would take all day, but it did not. My husband said they were fantastic. We've only had it here for three weeks, and it's been a blessing here. Bumping down the steps on my bum and then going up like a dog was just not doing it. I love my chairlift. It seemed like its quality was much better than some of the other ones. It's efficient for me. It's easy to use.

The stairlift is on the first floor and goes down to the basement. So far, so good. It made my life a lot easier. The guy that I dealt with was great. Everything's working good.

I had a great experience with Bruno Independent Living Aids. Their customer service was superb. Also, the installer was easygoing. He instructed us properly how to use the stairlift. I did minimal drilling. He didn't have to go around through the wall to plug it in. It was great. The chair rotates, but the glide goes straight up and down. It's perfect. I recommend it.

We got quotes from three different companies, and they all recommended Bruno. We have a split-level house, so we had two stairlifts installed, and they're working great. One stairlift comes up from the basement to the landing pad, and then we have another stairlift that goes through the landing pad to the main area of the house. It worked out better for us to do the straight model. The stairlifts give us a little bit of hope that we will stay here longer. It's of very good quality. We haven't had it that long, but so far, no issues, and it’s made life easier for us. It would be nice if it was cheaper, but for the product, it was worth the price. I would highly recommend Bruno.

I looked up the reviews and went with Bruno. We had the stairlift installed inside, going straight up to the second floor. It was great. The installation guy was nice. My husband loves the stairlift. He does not crawl up the stairs anymore.

Sometime in the summer, my mother and father are moving in to live with us. My dad can't do stairs too often, so a stairlift would assist him as needed. Then, in case my mom's back fails here and there like it has in the past, that would offer some way of her getting up and down the stairs as well. So, we purchased one due to the physical need of our parents. There were two that were offered based on how our setup needed to go and the Bruno one's mechanical parts were not exposed. It seemed more like part of the staircase versus this contraption being bolted down. So, we went with the Bruno one mainly for appearance, but also for the ease of use. The fact that they're made in Wisconsin, which is close by, was a clincher, too.

My husband has dementia and he has trouble with his mobility. The shower is upstairs in the house, and the main is downstairs. When we went to the doctor at the VA, he was the one who said, “I think you need a stairlift.” Bruno Independent Living Aids' installers were on time. It took them less than two hours to get the stairlift in and set up. They ran me through everything, had me ride it so I knew what I was doing. It was perfect. They were great. The stairlift is a wonderful thing. It’s great for my husband. I have to run the remote for him. I’m very pleased.

The chairlift is working like it's supposed to be. But the right arm is a little bit heavy for me to lift up and down. I'm not using it all that much, and my knees are really, really bad, and I need to be. But my stairwell wasn't really wide enough for this. Because when you're sitting down in that chair, it looks like your knees is about to go in the wall. But it's not Bruno's fault.

We purchased two straight stairlifts from Bruno, outside and upstairs. They're of good quality. We had an issue with the charging, but that wasn’t because of the lift. That was operator error, so we were able to fix that. The technician came out and everything’s working well now. I think everybody has to find a product that works best for them, but our Bruno stairlifts work well for our needs.

We got a Bruno stairlift, and it's perfect. We got it through the VA. It was the best one for my house. It works out very well. It's so easy to operate. It's made our lives so much easier. My husband is handicapped. He couldn't go up and down on the floor. Now, he can go downstairs with ease. We're very happy with it.

Get a Bruno Independent Living Aids stairlift. It's wonderful. We have it inside our house and it goes straight up and down. We've got two sets of stairs - one going down and a turn going down a lower level. The installation took two days. The gentleman was so sick the first day. I wish he had waited another day or two because we're elders did not want to have somebody coughing and carrying on, but his workmanship was excellent.

We applied for Habitat for Humanity and got a straight up and down stairlift for my 87-year-old mom. Bruno Independent Living Aids was the contractor and they were very professional. Installation didn't take a couple of hours and it was all great. The stairlift keeps my mom from having to go up and down the stairs. She has a heart condition and she uses that quite often. It's been a wonderful asset to her home being able to go up and down the stairs. I've never had one before, but we think it's good. It looks sturdy, reliable, and comfortable. Overall, Bruno is a good company and we’ve had good experience.