Bruno Independent Living Aids Reviews

Bruno was recommended for my elderly parents. The installation was very smooth and easy. The lift fits well on the stairs and is easy to use. It's a wide staircase, so it works well. We added the automatic turning of the chair because it was difficult to get the chair in place each time. Aside from that, it's easy to navigate. My parents like it. It made their lives easier and safer.

I was assessed as needing a chairlift by the Veteran Affairs and three contractors were sent to my residence. We had a good interaction with Bruno's reps and we liked how they presented what they were going to do. I preferred to go with them but I didn't even have a choice in who I was going to go with. Luckily, when a determination was made, it was Bruno. The stairlift is perfect and it functions as described. It helps me tremendously because I have issues at times. Most of the time, I'm in the house, and it's a load off when I can take the stairlift up and down my basement because I use that a lot. You have to assess the quality of life that it can give you at this point. It was a timely kind of investment to have and it removes the probability of falling, which is the biggest benefit for me.

My mom could not get up and down the stairs anymore, so my parents purchased a stairlift. The one from Bruno Independent Living Aids was made in America and it seemed to be very good quality, so we went with them. The stairlift is working fine and there has been no issues with it. As long as the seat is folded up, we can get up and down the stairs okay with it. We have wide stairs and with having a laundry basket, we just have to be careful when using it. Also, sometimes it's a little hard to swivel the seat and get the seat in a right position for it to actually move. But other than that, it's pretty good.

Bruno came recommended by someone else who had gotten one. The sales rep and the guys that came in to install the product were wonderful. I love our stairlift. I can still walk down alongside it. It collapses to where it's not blocking the staircase when it's not in use. It's perfect. It's so much easier to move my parents around now. I have less worry. I love that the chair swivels, so it makes it easy to get my dad off of it. They can control it without an issue, and there are a lot of safety mechanisms, which I love. If he's not sitting perfectly right on it, it won't go. So, I really like that. I also like the quietness of this model and how compact it is. I have children, too, that need to use that staircase.

The young man that was at the VA thought that Bruno was a good outfit, and I’ve had experience before with someone that had one. I got a lift that goes to the basement, upstairs, and downstairs. We were looking for a ranch, and when we bought this one, we couldn't find one. The chairlift really makes a difference. It's quality is very good. It's excellent. It does the job.

The sales guy was really nice. I went with him and got a stairlift for my dad who's moving in with us so he can get down the stairs. Bruno was excellent. They came out really fast and everything was top-notch. We're happy with everything. It's great how the stairlift folds. The only thing is we have a few extra stairs at the bottom of our stairs. It would have been better if the stairlift could swivel at the bottom, and he could just stand up and walk down with the railing. But it's probably safer the way that it is now because then he stands and can turn. He's not standing and falling downstairs.

Bruno was recommended by a friend of ours who, at one time, was a sales rep for chairs like that. We live in a ranch home now, and we're thinking of moving to the lake house, and it's a two-story. We had the chairlift installed at the lake house. The quality of the lift is very good. We're very pleased with everything.

I've been diagnosed with ALS, and I have trouble getting up and down steps. I have trouble with everything. I buy my medical disability supplies from Chattanooga Mobility, and that was where I got the Bruno stairlift. So far, it met my expectations. It gets the job done. It's not a very large entrance way, but there's room. We can still use the steps with people that can walk.

I'm pretty much disabled and my bed is upstairs. It's 15 steps to get up there. I contacted the VA and they contacted Chattanooga Mobility who does anything for disabled people. There was one man who installed the Bruno stairlift and he was great. He was also the one that came out and measured. He was polite and to the point. He told me he'd let me know as soon as the parts came in and he called me and said it was in. He set up an appointment for the next day and it took him less than two hours to install it.

Our Bruno stairlift is okay. I kinda like it. The wife likes it, too. Their rep was efficient and very clean, picked up behind himself, and explained a whole bunch of stuff. The installation took maybe four hours. So far, so good. We've only had it about two months. We got the straight lift going to our upstairs bedroom. To get up and down the stairs when we get older, it'll serve its purpose.

I couldn't go downstairs to the bedroom and upstairs to the living area comfortably anymore so I went through the VA and got a Bruno stairlift. The installation was quick. They were in and out of here in a couple hours, and they did really good. My experience has been wonderful. The power went out and it still ran three times for me the other day. The quality is sturdy.

I'm very satisfied with the installation and the way the stairlift works. Excellent service and we like the way the technology helps people who cannot help themselves. It works perfectly for us. I'll be comfortable. I'm satisfied.

Bruno was offered to us when the gentleman came and gave us the booklet. The pamphlet was informative and described it all. It was an easy choice. My friend was very happy with her stairlift too. So, that was a no-brainer. If she liked it, I knew I would, and my husband would. Bruno’s customer service was great. The reps were very courteous and prompt in answering any questions that I had. The guy who did the installation was nice and very quick. He was done in less than a couple of hours. He showed us everything and told my husband what he had to do. I always thought that the stairlift would go into the wall, not knowing it went into the steps as it does. I don't use the stairlift very often, unless I'm carrying a ton of laundry or groceries. If I need to go up or down the stairs, it’s easy to get past it. It’s very convenient.

We got 2 Bruno stair lift chairs back in April 2026. One inside works great, but the one outside only works in dry weather. Every time it rains, we have to wait hours or days for it to dry out before it will work again. The company that installed it sent a guy to look at it 2 weeks after I called, but he said it was working now, so he couldn’t do anything. I was told to buy a tarp and bungee cord to cover it better, because the cover that comes with this $7000.00 all-weather chair doesn’t cover very well. So I got a big lawn leaf bag that will cover everything and the cover that came with the chair over top of that. Now sometimes it works, and sometimes it doesn’t. This is not good for a woman who had a total knee replacement a few days ago. Yesterday it left her stranded in the middle of the stairs. I have tried to upload a video and then a picture, but it won’t upload to this review. So good luck to anyone that buys this chair.

My wife is handicapped and has difficulty climbing stairs. The Bruno stairlift does exactly what it is advertised to do and we want it to do. We have about 12 steps from our garage up to our main floor, which comes into the laundry room, and we also have from the first floor to the second floor a curved stairs that is eight stairs up to a curve, and eight more stairs. It goes from first floor to second floor. No bedrooms on the first floor. All bedrooms on second floor. So, we have two of them. It makes some creepy noises and, where it's put together, it doesn't match in a few places, so it gives a little thump. But we just want it to work and we want it to be reliable. I did a bunch of research and Bruno kept coming out, if not on top, very close to the top of this kind of mechanism in almost every case that I looked at. And these things I looked at weren't sponsored by Bruno. Also, it was not any more expensive than any of the others and were easy to deal with.

I am disabled and can't use stairs so the VA had a Bruno chairlift installed in my house for me. The installer did a good job installing it, but the chairlift did not work. The company claims it is a loose connection. I believe they are correct, they have a loose connection. It has been over a week and I have a dead chairlift blocking my stairway. BUYER BEWARE.

My Bruno lift chair is a great thing. The VA provided it to me. Installing it was very simple, and the gentleman who did it was very knowledgeable. He explained everything to me and my wife. We're very pleased with the chair.

I got a straight up and down Bruno stairlift through the VA. They coordinated everything. The stairlift fits well in our stairwell. It's a tight fit because my stairs aren’t very wide, but it's good. Overall, I had a really good experience.

Our next-door neighbor has had a Bruno stairlift for seven years and liked it, and we decided to go with them as well. The installers were incredible. They were pleasant from the beginning and there was no question they knew what they were doing because it was a good fit. I'm very pleased with my experience so far. Hopefully, it will take seven years, too.

The people are efficient and good, which is why I went with Bruno. The stairlift is great and dealing with the installers was wonderful. They were willing to do anything.

Bruno had a good reputation and a good product from what I heard. I got the curved chairlift and it was installed in the staircase from the first floor to the second floor. Everything went smooth during the installation. The quality is pretty good.

Our old stairlift is about 15 years old, and I looked at Acorn, but I didn’t like them. Then I found out about Bruno, and it’s made in Wisconsin. The old system went from the first floor to a landing and then from the landing to the second floor, so it had two chairs. I needed something to get into the basement, and after seeing an ad, I found a local company that handled Bruno. They installed a new stairlift for the basement. The opening is very narrow and the width of the steps is inches shorter than it is for the rest of the house, so it’s a tight fit, but it works. The new chair is much better than the old one. My experience with Bruno was first class.

My Bruno stair lift has been good. The person who came out to do a presentation was very nice. The presentation took about 40 minutes. Doing business with Bruno was good. The installer was nice. He put the stairlift in and cleaned up after himself. The product looks nice. It goes straight up and down, then it spins at the top. Overall, I liked Bruno's presentation. I liked the people. They seemed like they were really ready to help me.

My Bruno stair lift has helped me considerably a lot. Bruno's customer service was great. They broke everything down for me and explained everything. My stair lift goes up and down and it fits real well on the stairwell. It moves slowly and straightforward downhill.

Our experience with Bruno has been very good. The stairlift fits great. I love it. It's very convenient, and it works very well. It's made my mother’s life so much easier. She sits on it and transports herself as needed, and it's a great tool for carrying things up and down the steps.

I ordered a Bruno stairlift myself. I knew they were available and I never checked any other companies. They did the installation really well. It took them a couple hours, and they were out here. They did a good job. The stairlift is working fine. My wife had a problem getting up down the step, and she's happy with it. It's well worth putting it in there. I'm well-satisfied with it.

My father got the stairlift through the VA because he's 101 and a veteran. It is very efficient, and Bruno’s techs custom-made it for the stairs. It is a little bit restrictive, but we have no choice because of the way the stairs are set up. But it’s working good and it’s going to make it 100% easier because my father is having trouble with the stairs. My daughter has a few questions on how to charge the stairlift so I have to call Bruno. It won't move to the bottom. So, we have to see if someone could come.

I live in a condominium and we have four units in our building. We have two units on the second floor and two units on the first floor. We put in a Bruno stairlift in a common area to take me into the second floor, and the stairlift is fantastic. It's 14 steps straight up. It works great and is silent. It also provides me with safety going up and down the stairs as well as using it for groceries and big-bottle items.

My wife is in long-term care at a local nursing home, and she wants to be home with me. I want her home as well. We're on a single-level house, but we have a basement/lower level area, and that's where her life is. That's where our walk-in shower, her hair and makeup area, and her office are. The stairs were a problem, and having a stairlift would solve that problem for us, and I have great confidence in James Medical that they deal with quality materials and items including Bruno.

Bruno Independent Living Aids is well represented. I live on an antique house, and the railings had to be rebuilt on the whole stairway. We got a lot of other stuff that happened. The guys that the rep had working with her are terrific. She's a good person to have on Bruno's team.

The installation went excellent. Very friendly and professional people. They showed me how to use the Bruno stairlift. It's straight up and down and very quiet. When I built the house, I had the stairway made four-feet wide, so it doesn't stop anybody.

My parents wanted to move but with today's prices, it was really hard for them to find a house they liked at the right price. We got a stairlift instead for our house. We have a three-tier house and there are three steps going into the living room. We went straight up from the living room to the bedrooms. We went with Bruno as they're one of the best for stairlifts for the price. I set up an appointment, and a Bruno rep came out. She was very informative and helpful. She answered all our questions. The installer was very professional, and the installation was very smooth and quick.

The lift looks nice and clean, and it's complementary to our vehicle. Bruno did a good job. We went down one time, and they didn't have the right parts. They had to reorder some parts. We went back down again on the 15th, and they put it in. It's going to help my wife and I tremendously, because my wife is a small young lady too, and it's hard for her to pick those chairs up and down, in and out of the car. It's going to be a blessing for both of us. I'll be able to go to stores with my wife now. I'm gonna take the kids to the fair. We'll be able to go down to Riverwalk and ride around. I'm looking forward to it.

I have a friend who used Bruno Independent Living Aids. The rep told me a few details, but I had already read everything ahead of time. The stairlift fit well. It's straight up and down. It's expensive, but it needs to be. Everything went well.

We started looking into stairlifts and I called the local VA and asked who they use to install them. They gave me the name of a contractor and he uses Bruno. He told me that right up front, and I said that was fine because they were one of the top two in our internet search. He said that unless somebody wants some other kind, he just automatically installs Bruno. So, he has confidence in it, and so far, his confidence is well placed.

I went through VA in getting the stairlift from Bruno and they handled it. The installation process was very good. I have one stairlift going from the garage to the kitchen, and another one from the front door to the second floor. They’re both straight. We've been trying to walk as much as we can but we’re going to need them soon. The quality is good, though it goes slowly. But that’s the way they are.

We went over to my sister’s house because my wife and I were beating around getting a stairlift, and saw her Bruno stairlift. We went to the business place in person and everybody was very nice. They sent a sales guy out, and we talked to him. Then, he came to the house and checked everything, measured, and gave us an estimate. The installers were very nice too and explained everything to us. I didn't expect to pay as much as I did, though, because my sister’s stairlift was about $800 cheaper, and I got the same thing. But prices went up over the year because of everything that's happening.

Bruno was at the White Covered Bridge Festival and they had a stand set up. We liked the people at the display. They had all afternoon to talk and answer most of my questions. They even gave me an approximate cost. When we decided to go with Bruno, we called and asked them to come out and give us a price. The reps arrived on time for the scheduled appointment, measured everything, talked with us, and gave us a brochure, information, and the cost. They told us to call if we were interested, so we did. They came back and installed it, which took about an hour to an hour and a half. They were very cordial, polite and funny.

VA told us everything about Bruno and I decided to get a stairlift. I've only had it for a little while and there are a couple of things that I wish could be tweaked because I don't feel safe. But I realized that putting it in, the reps did the best that they could with the stair steps that they had, and they probably couldn't do what I feel would make me feel safe. So, the stairlift is great. It’s been an excellent experience with Bruno.

My Bruno stairlift has allowed me to get up to a room that I haven't been up to in over two years. It seems to be about as good of quality that you can ask for and it's not cheap. It’s been holding up really well. It's the straight model and I have two scooter lifts. I got it through the VA.