Bruno Independent Living Aids Reviews

A stairlift is my only way of getting down the basement because I have shoulder surgery. I looked in the phonebook and called Stannah. They came out but they couldn’t do it at all. It was too narrow. Then, I called Bruno and they came out. Fortunately, they were able to put it in and the measurements were okay. The sales rep was extremely helpful and the installer was very good. The man even removed his shoes because he saw that the steps had been newly painted. I really appreciated that. The stairlift is perfect. It’s my way of getting to the basement and I love it. I tell people it’s the best money I ever spent. It enabled me to stay in my home and recover. I highly recommend it.

When our Bruno Stairlift comes up, it hits pretty hard n the top rack. Despite this issue, we've had a good experience with the company. Their rep did a good job during the sales visit and their installers thereafter were really good too. We were having a hard time getting up and down the steps and getting the stairlift has made it much easier for me to get up and down. I highly recommend them.

My mom can’t walk up and down the steps and the Bruno stairlift was awesome. The gentleman who came with the young man shared his experience and the joy he got out of installing these things to help people get up and down the steps and move around. He was good. Once they laid the pieces out, and got all the pieces laid out and the stuff set up, it took them no time to put it in. We had an experience where we couldn’t figure out why it was beeping and I called the gentleman back, and found out there wasn’t no life on the battery. He determined that it might be something with our electricity and we figured it out without having come back out.

My father-in-law is wheelchair-bound and he couldn’t do the steps. It was very hard for him and we wanted him to be able to come. We’re Jewish and Shabbat is the one day a week that we’ll spend together. He loves to come to us and we built a bedroom for him. He needs 22 steps to get in and he wasn’t able to do it. So, we were going to him but he was a half hour away from us, which was too much for my little ones to walk in the middle of the night. So, we purchased the Bruno and this way, he can come without doing the steps. He came one week and it was really good. It was amazing that he was able to come up without climbing all of our steps. The experience has been good so far.

A couple years ago, I was in a nursing home and I had to have a stairlift installed in my breezeway. My wife bought me a Bruno, so I bought her one, too. Bruno's rep came in and put it in. He was very nice, polite, professional and clean. On the day of the installation, he came right on time and he finished it when he said he would. Then there was a demonstration on how to operate it but having one before that, I knew how they worked. The stairlift has been perfect ever since and it has helped my wife a lot. I got her the straight one and I like that with it, she doesn’t have to walk up and down the stairs again. It’s nice, quiet, and reliable. The quality is excellent, too. I’ve also had a few problems with the one outside and Bruno's rep came and installed it right away. We had a very good experience with him.

I’ve got arthritis real bad and I’ve had both knees replaced. I fell in December and messed up my left knee and I wasn’t able to bend it. I was in a brace for six weeks and then it was another four weeks of trying to heal it. After I got to where I could walk, I found out that the fall had messed up my back too, so I ended up having to have back surgery. Later during Memorial weekend, I fell and cut my right knee open real bad. I hadn't been able to go up my stairs since the 15th of December. We had thought about getting a stairlift before, and I decided to go ahead and get one from Bruno. I had checked out a couple of places, and I went to Mobility of Chattanooga, Tennessee. They had a big step where you could check the stairlift out to see how it worked, and I liked the fact that it folded up like it does. The lady was wonderful. She explained everything and every question I had, she answered it.

I like our Bruno stairlift. It works out really well. It was getting harder getting up and down the steps but now, both my wife and I can get up and down the steps on hot days. I'm happy with the stairlift and I would tell anybody about Bruno. When the representative initially came out, he looked at the steps. I told him what we thought that we wanted and he agreed. We have switchback stairs so we needed two short runs – a seven-stair run to get to a platform and then another one on the other side of the platform to go to the second floor. We have a stair without the exterior wall. It’s basically an open stairwell so he agreed that was the best way to do it. Once you get to the first landing, you just stand up, take a step, turn around and then sit on the second chairlift and go up to the second floor. He said it would also be easier to get the pieces ordered if we did it that way.

I'm old. I have bad knees and I can’t make steps. I decided to buy a stairlift and the man from Bruno in Winsford came up and did all the measuring. It was really terrific and he was the nicest guy I wanna meet. Since I live in a bi-level house wherein I go up six, seven steps and then up another seven, I got a curved stairlift from them. The man who measured came back and put the stairlift in in about three hours and it was no mess. Now, I can go up and down on the lift and it really saves me a lot of pain. I'd tell others about Bruno.

Climbing the stairs became a problem for us as we got older. We have friend who used Bruno's stairlift and they found it very satisfactory. We decided we’d follow suit and their sales rep was very good. He measured our stairs up, told us what the stairlift was gonna cost and when they could put it in. We got an indoor, straight stairlift from them and the crew that came to install it was very nice. We had to add a process where we can lift the arm up at the bottom because it stuck out into the walkway too much. Even so, it was very convenient and the crew knew how to solve the issue. Thus far, the stairlift works well and it gets us up and down.

We needed to make a decision about the stairlift, and we decided that that was the way we needed to go for our house. We stopped by Bruno because they were highly recommended in the area. They came out nearly immediately, within a day, to assess the viability. The sales manager was able to describe the differences between the indoor unit and the outdoor unit, and then suggested that the indoor unit was gonna be just fine. They came back and said, “You’re perfectly good. This is the way it’s gonna look.” Within a couple of days, they had the standard unit out there. The installation was excellent. They allowed me to watch while they installed it so I knew some of the idiosyncrasies. If anything were to go wrong in the future, I’d know what to do. It was an expert installation, and we’re 100% satisfied. It can’t get any better than that.

The stairs are too hard for me. I’m alone and I’m using a cane or walker. I had a chair going downstairs in my house for about eight years and I had to have it removed because my laundry room is downstairs and I needed a new washer and dryer. So the chair and the rail had to be removed in order to get the new washer and dryer in. I’m also having a difficult time going upstairs in my house so my son had Bruno look at the stairway at the time. My house is older so the stairways are narrower. They determined what I could use and gave me a price. They were very accommodating. The people from the sales visit were excellent.

My previous chair was much better for me. It had more padding on it, but it probably wouldn’t last as long as the one from Bruno. But the chair from Bruno is too big for me. The arms of the chair are far away from my sides. So when I get up to the top of the stairs, I have to spread my arms out and put as much pressure as I could on the arms to give me strength. It’s not a good safe feeling for me. The arms of the Bruno chair is so thick, and it’s plastic and not padded like the other one that I had. Also, the seat is very shallow. It seems as if you’re gonna fall out from it. And for the legs, you can barely get your feet on them.

Because of a medical condition, I ended up buying a stairlift. Our friends had the same Bruno chair and they were very satisfied so we went with the referral. The reps came and they were very polite and helpful. They answered any questions I had. The big selling point was that the stairlift was made in the United States. I got a straight one and because I have a very old house and the staircase is not as wide, it fit perfectly. The installers did a great job. All in all, I had a very pleasant experience with them.

I had no luck with the stairlift I bought before. It was only $4,500 and the whole thing broke down. I had it for two years and I had nothing but trouble with it. I also couldn’t reach the owners. I couldn’t even reach where they were established. It sounded like a fly-by-night institution. Many times, I had to walk up 17 steps to my apartment, which I am really not capable of doing. I have very bad knees and I had to hold on to the railing to pull myself up. That happened for four weeks. So I was really in agony. My son told me to get the Bruno like I had heard about once and for all. He pointed out that because I didn’t wanna spend that money, now I was gonna have to spend twice as much money by getting a Bruno.

I saw Bruno at Safe at Home and they referred me there. The sales rep was real good and very informative. The installers were real nice and they cleaned up after themselves. I had a straight stairlift indoors, and it's real good. I can get around the house better with it. I really like the whole set-up, but I wish they took it all the way up and curved it because I still can't get up to the top of the steps. But overall, I would refer them to a friend.

We went to North Georgia Mobility's office, and I like the people that I dealt with there. They had a real nice office and they had all this literature on the Bruno. They explained it to us, and it had a good guarantee. We liked the presentation that Tracy did. So we went with them. When the service fellow came out to install the stairlift, he seemed to really know his business. He took time to explain how it worked and installed two different motions. So, if it was downstairs and you wanted it up, we could bring it up, or if I go downstairs and then if my husband needs it, he can mash the little transmitter, and it comes back up to him. We like that feature. We were well-pleased with the service.

I needed a stairlift because I have problems going up and down the steps. I’m blind and I'm a fall risk. The PA Health Management helped me get the chairlift. I talked to the Bruno people while they were moving the stairlift in. I got up from my wheelchair, they took my hand and showed me how to maneuver the seat when I got to the top of the steps. They also showed me how to reach down and pull the lever up to turn my chair. I have the curved stairlift and when it makes its turn, I kinda feel like I’m on a roller coaster because it starts up slow. It is a good and smooth ride. The stairlift saves me from trying to find my way up the steps. The stairlift has made a change in my life. It’s hard on my knees now to go up and down the steps. With Bruno, I don’t have to walk down backwards. I’m very satisfied.

I have COPD Emphysema and I'm on oxygen. I decided to buy a stairlift and Bruno was the cheapest one there was. The installation was pretty good and smooth. It took about two and a half hours. The installers explained everything, made sure the stairlift works and had me ride it. It meets my needs.

I couldn’t walk from the first floor to the second, so I had to get a stairlift. I got good reports on Bruno from people I talked to, so their sales people came to talk to me. Everything was nice. The installers cleaned up behind themselves and they demonstrated how to use the stairlift. So far, so good. It is safe, and there’s no problem learning how to use it. I just push the button and ride. I feel much better in my home with the Bruno stairlift. I will highly recommend it.

I had a stairlift installed for my breathing, knees, ankles and racing heart. I went with the recommendation of the company and used Bruno Independent Living Aids. My interactions with their reps were fine. They were very professional. Plus, the installation was done very well and professionally. I had a straight stairlift installed and it fit my stairwell excellently. So far, its quality has been very good. Having it has impacted my life by 150%. I can use it instead of huffing and puffing by the time I get up the stairs. I would recommend Bruno.

I love my Bruno stairlift. Their reps and installation team were excellent. And with the lift I can get up and down the steps now and I’m satisfied with it.

I was looking and I saw Bruno in a new catalog and I was impressed with that. We got the indoor model and the installer was good. He was very efficient, very good and very likable. The stairlift is very simple and looks nice. It works very well. It's very high quality and we’re very happy with it. I'm very satisfied.

I got a straight Bruno stairlift for my mom to go up and down the stairs. I talked to a service coordinator from the Legendary Office and they managed everything. They sent a technician who made the measurements and after a week, people came back with the materials. They taught me how to use the stairlift. The stairlift is good for my mom. Before we had this, we had lots of problems guiding her. She needed two people going up and down the stairs. But with the stairlift, my mom sits and goes up and down and the stairs comfortably. I love the stairlift and right now, everything is working well.

I'm 82 and my husband is 85, and we both have issues off and on with walking. The time is going to come when we're gonna have major issues. We live in a two-story house and we didn't wanna move. When there's no more coming in other than social security, the cost of a stairlift is high but it is cheaper than moving and living an assisted living.

My experience with Bruno has been real good. I'm satisfied with it. My son guided me towards Bruno and the rep answered all the questions that we had. Everything went real nice during the installation. There was no mess. It didn’t take them any time hardly. I kinda thought it’d take a couple of days but it was just a couple of hours. They showed me how it worked too. I got on it and went through it. I also have the manual. It’s just a matter of sitting down and pushing the button and I’m up or down here. So, it works great. The stairlift is straight from the basement up to the kitchen area and it fits really well. It works good for me. Bruno has made my life much better. I was having problems with my knees going up and down the steps. Eventually I would get up there, but it’s nice to sit down and push the button and up or down you go. I really enjoy it. I would recommend Bruno.

My 96-year-old father was used to a single-level home, and when he moved in with me, he couldn't manage the steps. We went through the VA to get a stairlift and they chose Bruno. We got the straight stairlift and we had a minor misunderstanding on which side of the steps we wanted it on. So they had to come back and measure again, but it worked out fine. The ride has been smooth and the stairlift is doing very well.

Bruno was recommended by a family friend. We went to the store and the rep showed us the different lists and talked about the pricing. Then he set an appointment to have it installed. The installation was great. They showed up one afternoon and were done in about three hours. So far, the quality of the stairlift has been great. We haven't had any problems with it.

I love the Bruno stairlift. I couldn't afford something like that, but a friend of mine took the job over and some families that I know and some friends purchased it for me. I have about 10 stairs to get up into my house, and I have neuropathy. To get into my house, I was using my basement steps and that was going well until I just couldn't get up the last step. I had to hold on to something to get up the last step into my house, and it just wasn’t working anymore. I'm over 80 years old and I really needed the stairlift so badly.

It was getting harder and harder to get up and down the stairs so I purchased a stairlift. I researched a bunch of stairlift providers and Bruno seemed to be the better one. Their rep was a friendly sort of a person and he seemed to know what he was doing. The installation was very quick and complete. For my staircase, the stairlift is a little bit of a problem, but not bad. The stairlift could be a little smaller, but I don't know how they'd go about doing it 'cause mine's a curved staircase. Other than that, it's a very good product so far.

My husband is a 100% service-connected disabled and that's how we got the Bruno lift. But we had gotten in an accident where a young lady rear-ended us and tore it up. We were lucky enough that it was just the lift. He didn't have his chair on there. And our insurance company paid for the lift and we had it fixed. We wanted the same thing that he had on the vehicle when we got it. I've seen some of the other lifts and from the ones we've seen, the one that's made up there looks to be the best. The Veterans handled the first one. They had sent it to the Ewell equipment company, who were the ones that put it all. They're very fantastic with veterans too. They really helped in everything.

My mother-in-law came to stay with us and she had back surgery. But she’s not completely crippled. She can walk around but the stairs could be a problem with her. She’s 82 years old. So I put a chairlift in for her. She has used it for the last three weeks and she loves it. I think she’s gonna buy one for her house in the Florida Keys. We also got a seatbelt that she did not use, but she’s up and down. She’s sitting up in a chair and she could just step off into the stairs if she wants. It's also very easy to operate for someone who’s not mechanically inclined. She was up and down those stairs before you knew it. The chair is also comfortable. My mother-in-law is not a big woman. She’s small and she fit in there. The chairlift works for her and it works for me. Maybe some of these days I’ll need it too. I don’t know.

Having Bruno has impacted my life greatly. I can’t go up the steps. But now, I can join the rest of my family instead of just being down in the rec room all the time. The quality of the stairlift is very good too. It hasn’t broken down and it appears to be a good, strong and sturdy-made piece of equipment. It's definitely smooth when I ride it and I definitely feel safe in it.

My wife broke her back and she's in extensive rehab. And when she comes back home, I said that she probably would have a very difficult time ascending or descending the stairs. So, I installed a stairlift. We live in Vermont and the only stairlift provider within a 100-mile radius that I could figure out is the Bruno in about 25 miles in Richmond, Vermont. The rep came, showed me what he could do and why this particular model seemed to be appropriate for our needs. He installed two of them - one from the basement to the kitchen and one for the kitchen to upstairs. He did them both in an afternoon and he was efficient and did a very good job.

I needed a stairlift, and I had one already that broke. It was not a Bruno. So, I did my research and decided that what I wanted was Bruno. I read a lot of reviews, did as much investigation as I could, and that appeared to be the best one. It was not the cheapest but it was the best one as far as I could determine. I talked to a couple of Bruno dealers, and I chose the one that I liked the best by the conversation and the questions I asked them, the availability, and the price. And I picked the company that’s been around a while, the most responsive to my questions, and decently priced. They installed the stairlift, and they did it rather well and within the time limits that they had set.

I'm handicapped, I'm 92 years old and I can't walk up and down the steps. My neighbor next door has a stairlift too, but she called other different places. They gave her estimates and they were more expensive. So she called me and she said she thought Bruno was a good choice because it's less expensive than the other makes that they have. On the sales visit, the people who came were very nice and good. They were very knowledgeable and very helpful. The installation team were fast workers. They had the installation done in no time and they showed me how to use the stairlift. I got a straight stairlift and I'm very happy with it. It fits the stairwell fine. I have no problem at all and I like it that way. The quality is very good. I use it often now. I use that and I'm down there in no time at all, and I put my washer on and come back up. It works fine and it's very helpful. My experience with Bruno was perfect.

I looked for someone locally that had a showroom so I could try a stairlift out, and 101 Mobility was close to me. I ordered my Bruno stairlift and had it installed through them. I went to the showroom and met with the woman there who was extremely nice and helpful. I really liked her and she gave me a lot of information. I got to try different models. And then they had someone come out to my home. They looked at how the setup would be and explained the price. They were very informative and very pleasant to work with. The installer was one guy, and he was very professional and showed up on time. He didn’t take all day, did the installation very efficiently, and explained how everything worked and the maintenance to me. It went very well.

I have a bad knee and so I decided to get a stairlift. There was a local guy who’s been doing stairlifts for 20 years that had good references. Everything was fine during the sales visit. The installer was a nice guy. He was in and out in about two hours or so. I like everything about my Bruno stairlift. The only one issue that concerns me, and I was gonna call them here in a little while, but when you are going down, it switches to a higher speed after you get going. It speeds up at different times. One time, it would speed up as soon as you get one-step down. Another time, it would speed up when you hit the four-step down. And it’s not being consistent. Other than that, it’s fine. I’d recommend Bruno.

My dad had been in Morehead, Kentucky before and he had looked into Bruno. I’ve had a couple of friends down there that had it, and they were good with them. That’s why I went with it, too. Bruno's team guided me in all my options. They explained everything perfectly. I had wonderful people. The installation team was excellent. When they told me they would be here, they did. I had to get a door removed, put in a different place, and that took me a little while, and I got that done. But they were here at all times. I wanted a swivel to automatically swivel, it lets you off, and they didn’t realize that it didn’t. It took a week or so to get that in. After that, it was fine. I absolutely love my Bruno stairlift. I like the part of it turning around and letting you off. It's great being able to go down the stairs like that. I’ve already recommended Bruno to three people.

The other brand, Acorn, was very expensive. My son-in-law researched and came up with Bruno. There was a lady that came. And listening in a little bit, she seem to really know her stuff. She was very polite, answered the question with no problem and no hesitation. The installation team also came exactly when they said they would and put it in and cleaned up and were done.

I have trouble walking the stairs and I have pain in my back. Getting a stairlift was the only way to alleviate pain in walking the steps. My son-in-law did all the work out in getting a stairlift, and then somebody came to see the staircase. The Bruno stairlift is a blessing because I don't have to walk the stairs. It gets me up and down the stairs without any hurting of my back.

I have had to get something to get up and down the steps. I'd seen a friend of ours had a Bruno stairlift. I went with Bruno too and I like their service. The sales rep who came was good because of their presentation on their end and their answers when I asked the questions. The installation team was impeccable as well. The stairlift is straight and it's solid and works real good. Plus, I got a three foot way. The stairlift costs too much money but it's worth it.

I couldn't go up the steps and I decided to get a stairlift. My niece picked Bruno for me. The sales visit was very good as well as the personality of the sales rep. I had to get two straight stairlifts and they’re comfortable.

I went to Veteran Affairs and they picked Bruno for me. The rep provided good service during the sales visit and I ended up getting a curved stairlift. It fits good in my stairwell. I like that I don’t have to try to go up the stairs and the ride is smooth. Also, the quality is good and I would give Bruno an A plus.

I couldn’t walk and I couldn’t get up to my bedroom. I decided to buy a stairlift and the VA picked Bruno for me. The sales rep was very thoughtful. He knew what I wanted to do and everything. He had me ride up and down to see if I can get up and down with the stairlift and I was able to. It comes up sideways with me sitting in it and then when I get in it, I can swing the seat around. In my house, the stairs are a little tight but I’m able to do it plus, the chair is comfortable.

I have bad knees and shortness of breath because I have AFib. As a result, I was having problems getting up and down the steps. I went to the VA and Bruno was the company that came and looked at my situation. Going with them went really well and the young fellow that installed it did a very good job. He was very knowledgeable and knew what was going on. He even showed me how to take the stairlift up on my first ride. Now, I have a straight stairlift up 13 steps. Overall, it's of good quality. I've been recommending Bruno Independent Living Aids to everybody.

Bruno stairlift works really well. The VA got it for me. During the installation, the crew took the time and patience to show me how to use it. It has been two months now and it has really helped me to get up and down from my basement to the main floor, and I really appreciate it. It's a straight stairlift and I'm satisfied with its quality. It has been a great experience, so far. And I would recommend it.

My dad needed a Bruno stairlift to go up the stairs to his bedroom. The people who did the sales visit were courteous and answered everything. He had the straight one installed and it was a pretty easy process. His favorite part of the stairlift is it makes him able to go up there.

I've been having trouble with my knees and my hips from arthritis, making me need to buy a stairlift. The sales visit went fine, the people who came were most helpful. During the install, the guys demonstrated how to use the stairlift. We have to turn it at the top, but at the bottom, it goes down pass the steps. I like my Bruno stairlift very much.

Bruno was the company that the VA recommended to us and so we bought a vertical platform lift from them. The reps who came to our home were very helpful and even went out of their way to get things expedited. They were absolutely fabulous. Then, the unit's installation went extremely well. My husband is still in the rehab so we haven't used the platform for him but we have already used it a couple of times for a couple of people. It could be a wee bit faster, but it has worked very well so far. I would absolutely recommend Bruno.

My wife is really ill with ovarian cancer stage four and she can hardly walk. Also, I was a military police for 10 years and US Marshal for 30 years. I’ve been through 14 different riots and each time I ended up in the hospital from injuries. So, my legs are in really bad shape. My wife and I are both on walkers or wheelchairs and we can’t go up or down the stairs without excruciating pain. The stairlift that we got from Bruno takes away all that pain, as far as that area of our house goes, and it would give us space that we couldn’t use because of our legs. It's very valuable to us and I wouldn't trade it for gold.

My husband is a veteran and he needed a stairlift. The VA got the Bruno and it was a good experience. The installation went well. However, they ran into a complication because our stairwell is narrow. They told me what they needed to do so I won't be surprised. They had to take the rail off and a couple of things in order for it to work. So far, he likes the stairlift. He was always reluctant to go up and down the stairs, but now he's happy with it. I recommend Bruno.

I have been ill and needed a way to get in and out of the house. Bruno had the best price and they seemed very cooperative. The lady I spoke to answered all my questions and ended up saving me money by coming, looking at the property and making a better suggestion than what I thought I wanted. The stairlift was gonna be a less expensive choice than what I had originally thought would be the best solution. I agreed and the deal ended up being really good.

Bruno's rep showed me everything I was gonna get. All their reps did was come, put the stairlift in and ask a few questions. I got a straight stairlift from them and thus far, I've had a good experience. However, I’m still having a little trouble getting up and down the steps because it’s hard for me to bend my knees back. The stairlift is not comfortable. I have big feet, and it’s hard to get them on the little footrest. Still, I recommend Bruno.

My father is a vet and and he's 86. He's on in-home hospice and before, he could not make it up the stairs for a shower without getting his defibrillator set off. It would zap him. We decided to get him a stairlift and we had three estimates come in. Bruno was the lowest one and the VA chose them. They were awesome and we had a wonderful experience with them. From the time the one guy came in to take all the measurements, they were extremely professional and considerate of our living space. We’re smokers and we allowed them to smoke but they didn’t smoke in our house and still went outside.

We live on two floors. My husband had a stroke and needed to be able to get from one floor to the other. The VA chose Bruno and had the unit installed. The installers were very good and the installation went smoothly We're very pleased with the stairlift. We had a slight problem at the beginning though. It had gotten some liquid in it, but they immediately came and put a new board in. We haven't had any problems since.

My husband was having trouble walking up the stairs so we looked to buy a stairlift. The salesperson at Bruno was great. She gave me different options and we talked about elevators as well as chairlifts. I liked the weight that Bruno's stairlifts hold so I decided to go with them. Their installers were good and they demonstrated how it worked but then they left a mess. They scuffed up the space of my stairs so we had to do a lot of cleaning afterwards. They also took down a stairwell to do that. Though the straight stairlift I got sticks out a little bit more in my stairwell than I would have liked, it's okay. Overall, the stairlift is of good quality.

I can walk up the stairs safely but it's just painful so I wanted a stairlift that would make it a lot easier. We had a stairlift previously and it broke. It had to be taken apart but nobody could figure out how to fix it. My husband decided to just go with the new one which comes with warranty so we wouldn't have to worry. He looked at different stairlift providers and decided that Bruno is the best way to go. The installers came in and installed a straight stairlift indoors. They showed me how to use it. I sat in it, I went up, I came down and that was about it. I like the fact that I don't have to walk up the stairs. We've only had it a couple of months, but so far, it works the way it's supposed to and the quality is good.

Bruno's sales representative was very good and very helpful. He's a hometown man, and we felt he was reliable. He was referred to us from the bank. We got a curved Bruno stairlift and the installation process was good. The installers knew what they were doing, and they weren't here long. I can't go up the stairs without a stairlift, and the one we had on before we got our Bruno took up most of the stairs. Our Bruno stairlift is very good. It goes up the side of the wall and allows room for people that are walking to get up the stairs.

The sales visit with Bruno was a good experience. The representative explained everything well during the sales visit and was very informative. My husband is having difficulty walking right now and is in and out of a wheelchair. So we got a curved stairlift. But the part downstairs where you pass through the walkway from the door to the kitchen is kind of narrow now because the unit sticks out a bit. Sometimes, I forget it's there and hit my leg. So it would be good if it could have been in a little more towards the stair itself. I also didn't particularly like the drilling of the holes in the carpet because if I decide to replace it, it creates a problem. So it would be good if they can find a different way to tack it down. But I guess that's to make it steady. That aside, the installers were fast and they really did a good job.

My father purchased a Bruno stairlift before he passed away and my mother has had the stairlift for several years now. Then she had a leg amputated and is not able to get into a vehicle, so we purchased a Bruno Turny Evo chair recently. We had a very good experience with the representatives and it was really efficient. They were able to get us what we wanted. They were very professional and were very accommodating when the installation took place. The car was taken to their location in A&J Mobility, and they did the install at their facility. My mother loves the chair and she's comfortable. I like that she's comfortable in it and it's so much better than sitting in a wheelchair in a van. It's nice. She used to be stuck at home or we were depending on wheelchair van services before that. So, the best part is she's able to get out and around having the chair.

Bruno's rep was wonderful. She told me that I couldn't put it on another side that I wanted it on because the chair of the stairlift was too high and it wouldn't go by that side. Also, the curved stairlift I got from them goes right to the top of the stairs and stops. I wish it would go around the top of the stairs on the side that it's on. Still, the stairlift I got from them has been wonderful. It's all padded and has a really nice chair. It gets me up and down the stairs when I couldn't before.

I have difficulty in going up and down my stairs outside and so I decided to purchase a stairlift. A representative from Bruno came over to my house for a sales visit and it went fine. I got a curved unit and the team that did the installation explained everything such as how to take a ride on it. The stairlift's ride has been bumpy for some reason but the unit has made a big difference in my life. I used it yesterday because I had a doctor's appointment and it makes a world of difference not having to walk the stairs.

This company did their job and I appreciate what they did. They measured perfectly and got the chairlift just so it works beautifully in our basement. They had to really work carefully too because we have a narrow space to the bottom and also at the top but they did it. I'm amazed that they were able to get that accomplished. The two guys did a beautiful job. They got in there, got the work done and were out before we even knew. They didn't bother us at all. They were very good. The straight chairlift fits into the stairwell beautifully too.

I've had a couple of knee operations and my knees don't go up and down steps so good. I heard Bruno was the best and right off the bat, I made my decision to get them. They measured all up and then they came out to install. They looked like office workers though, not mechanics. Nonetheless, I had a good experience with them. It only took them an hour to put the curved stairlift in then two hours to put the straight one in. The stairwell has a curve going up to a landing then it goes on on up, and the stairlifts fit okay.

My husband and I are both old, and we purchased a stairlift for 100% safety. The salesman from Bruno and the gentleman who installed the stairlift were very good, polite and helpful. Bruno stairlift is a very good chair. I have a little dog too that’s getting old, and she’s having trouble making it up to the stairs. So, I just scoop her up, put her on my lap, and we go up. The stairlift saves me having to lift her because she’s not getting any lighter and I’m not getting any younger. So, we consider the chair an absolute blessing. It’s the best thing we bought. This is our one, big purchase and we’ve christened it our ninth wedding anniversary present for this year. So, it covers everything for us and we’re very happy with it. The quality of the stairlift is very good too, and it’s got a lifetime warranty on it. We would recommend Bruno stairlift to anybody questioning or talking about it.

I'm 89 and I have misgivings about going up and down the steps frequently. I decided to get a stairlift through the VA program. Three different individuals had come by to look the project over and then they submitted their bids to VA. The VA then solidified the bid with whoever they thought was the best out of the group and next thing I know, I had somebody from Bruno.

I have mobility problems and we had looked around and tried to move to a bungalow but we couldn't find anything affordable. The only option left was to modify our existing home and try to make it more manageable for me so I can get around. We spoke to several vendors and Bruno stairlifts were highly recommended. In addition to that, we did our own research, and people seemed to be happy with them, especially when we needed a curved one. While the straight stairlift is a little more straightforward, the custom, curved ones are more complex. And Bruno does a very good job with it.

I purchased a Bruno chair lift for my mother when she lived with me. However, I no longer need it and am going to sell my house, realtors advised me to remove it. To try and find a company to remove proved to be quite costly ($500). I tried giving it away. I e-mailed the distributor whom I purchase it from and offered it to them for either resell, parts or if they knew of some charity that could it, no response from them. I ended up having a relative take it off the stairs and will now take it to the dump. Seems a shame to have to dump this.

My wife and I are getting a little older. I can still get up and down but my wife’s knees are giving her trouble. Our washing machine-dryer is downstairs and we did not wanna move it upstairs and go through all that plumbing business so, we decided a stairlift might be the answer. We just wanted to get one and we saw that Bruno had a couple of places. Also, my wife’s mother had one up at the house and they used it up there quite a bit. Bruno was being sold at St. Mary's Pharmacy in our town and it worked out right as we do not want to go out of town if ever we need service. Moreover, we didn't shop around for price and we thought we were getting a pretty good product there so, we called them and had them do it.

My old stairlift was put in 2000 and it was worn out. We had three estimates and the girl that gave me Bruno knew what she was doing and she gave us the best price. Most of the other estimates were much higher, in fact they were $2,000 more than what we paid. There were two guys who came and they worked together quite well until the younger guy had to leave early as he had some classes. The other guy finished it up by himself and did a good job. The curved stairlift that was installed doesn't stop on the steps, it brings me right around and puts me out on the living room floor. It is also very quiet and smooth. It's a lot different from the older one because the old one was noisy. This one, you hardly hear at all.

We needed a stairlift for my wife who has mobility problems. Getting up and down the stairs was one of the problems. We checked a few places and Bruno came to the house, which was beneficial because we could see how it would fit in. It was an easy choice for us and they're local. Their reps were top-notch and couldn't do enough. They were very professional with the way they handled the whole operation. The installer were here on time. said the install would probably take about an hour but they were in and out in less than an hour. They were here on time. They also said they would finish on time and they did.

My Bruno stairlift is great. I don’t have to walk up and down the stairs anymore. The installation of it was fine and we had no problem.

I had hip surgery and was having trouble getting up the stairs. I decided to purchase a stairlift for my home and found Bruno in the phonebook, so I called them. During the sales visit, the reps were very nice to deal with and they answered any questions that I had. I had their installer, who was also very nice, install a straight stairlift and it fits very well into my stairwell. I'm happy with the overall quality of the stairlift and having it installed in my home has been a big difference.

I was having a hard time getting around in my house. My right leg is bad and my bedroom is upstairs. The company has sent Bruno and the guy who installed the straight stairlift was did a good job. I was guided through it all. My stairs are not so big and there's about an inch between the door as I go. Once I have passed the door, it’s three inches. But since the stairlift was installed, I don't have to walk upstairs anymore. My feet don't hurt too.

I had a heck of a time trying to get upstairs at night to go to bed. I got about four different quotes for the stairlift and Yurek came back the cheapest one. I purchased the Bruno stairlift myself through Yurek’s Pharmacy here in town. The sales reps were fantastic. They explained everything to me and gave me the warranty on the stairlift. My stairs is straight and the stairlift fits very well into my stairwell. It's doing me okay. Bruno is fantastic and I really like them.

I had a Bruno stairlift which I replaced with another. The sales reps were upfront. I knew what to expect and I got it. Then the installers did a good job, were in and out, and they cleaned. I had a straight stairlift installed and it's comfortable. It should go up a little faster, but I like it.

I needed a stairlift before I got a leg amputation and Bruno's reps took care of everything for me. The stairlift takes me up and down the stairs and I'm happy with it.

My grandmother had the stairlift from Bruno put in. She will be 99 years old on the 18th of this month. She has a bad hip, she had surgery and she couldn’t walk. I was there when the contractor came and he presented it to her. The main guy who installed the stairlift was great. He came back and inspected it. Everybody did everything they were supposed to. My grandmother got a straight down style and you gotta fold the chair down to get in it. She likes that she could get downstairs. From there if I’m upstairs, I can make it come up to me and I love it. The quality is awesome.

My experience with Bruno Independent Living Aids has been great. I couldn't climb the stairs, so I thought of purchasing a stairlift. I considered Acorn originally, but Bruno was local and the prices were a little cheaper with them. Their sales reps were nice and polite. The installation also went fine and it took the installers a whole day to finish. They showed me how to use the stairlift and made sure I wasn’t making any fatal mistakes too. With the stairlift, I can move up and down the steps, and that means a lot. I use it several times a day, every day. Overall, it was a good idea to purchase the Bruno stairlift. I'm glad I did it.

I purchased a Bruno stairlift and it made it easier for me to get up and down the stairs. I looked at the Bruno and the Acorn and decided they were both very good chairlifts. But in the end, I selected the Bruno. It doesn’t occupy as much of the stair. I researched the subject quite a bit, so I was familiar with the stairlift. And so, I called the company and said that I was interested. I had the dimensions of my stair, and I told them the rough size of it. The person I dealt with said they could do that with just a single stairlift. They make it in an eight-foot length. And so, I got a price, they gave me a written quote, and I decided to do it. I called them, they arranged then for it to be shipped. And once it was built, they made an appointment for people to install it to come out.

I share the household with my mother-in-law and for her to get up and down the stairs, I got her a stairlift from Bruno. Initially, I went with a different company and about a week to 10 days before I was due to move in and the installation date was set up, the company called me and said that they were going out of business and I had to find another company and they will refund me. When I asked them how long will it take to get a permit, they told me it will take at least two weeks. I asked them if we can transfer it over since we were a week away from installation. I was then told that they never ordered the permit. They knew that they were not gonna be able to install it at least a week ago and they just called me with a week to 10 days left telling me that it was physically impossible to get another company in here when we were ready to move in.

Bruno stairlift makes things easier. We are getting older, so we decided we needed a stairlift. The Bruno sales rep that came out was good and the interaction that we had went fine. We had a straight stairlift installed and it fits fine in our stairwell, and there is enough room. I like that the stairlift goes up and down. The quality of the stairlift has been good so far and the cost is fair.

We needed a stairlift so we wouldn’t fall down the steps. We both can walk now but the kids wanted us to have it. Our son chose Bruno. We’re enjoying it and everything’s been going good. We don’t ever walk up and down the steps now.

My wife had trouble getting up and down the stairs and I decided to get a Bruno stairlift after doing an internet research. I got a straight stairlift and it’s huge and intrusive and blocks the stairwell. Only somebody who’s got a death wish would try to get in the way of that thing. But the installation went excellent and the stairlift has been a good tool for us.

I have bad knees and the Bruno stairlift is the one that the store provided that we wanted to go to. During the sales visit the rep explained it to us and the lift works well with the stairlift. The quality is good. So, if it did cost a little bit more, I would pay that for the quality. It’s sturdy. For now the stairlift made it possible, if we’re to stay in this house, to go down the stairs. So if you’re having a hard time with the stairs, get Bruno. We like it and it helps.

A stairlift would make it easier to get up and down the stairs and my son made all the arrangements for buying one. The rep from Bruno was very good and we got a straight stairlift. It fits fine into the stairwell and does what I want it to do. The installation took half a day, and the gentleman was very nice and did a nice job.

I wanted and needed a stairlift and I got the best price from Bruno. Their reps were great. And I liked the crew that put the stairlift in. They did it in a couple hours. My stairlift is of good quality. I’ve been using it every day and it works nicely and smoothly. I’m satisfied. I would tell my friends to get one if they need it.

I love the Bruno stairlift. I always start falling and getting hurt when I get down the stairs so we got it. It gets me up if I want to and gets me down when I need to come out. The reps were very good and they got the chair in and put it all down. They let me try it out and made sure it was all right for my demands. It took a couple of hours to be installed. I’m set with it and it was built well. I’m gonna get good wear and tear out of it.

The stuff that Bruno sells is good. The price was very reasonable and it also seemed like they had a better warranty. The representatives were good, too. I purchased two stairlifts, one for mobility for my wife and recently around Christmas time, I got her another one for going down the basement. The installation crew did fine. We’ve had some battery issue where the batteries had to be replaced. Bruno should give you reasons if you need to call like how the charger’s actually working and what some of the things mean, and when the copper tracks had to be cleaned. You should do maintenance on that, wipe them down, so you don’t get dirt and dust on them, to improve electrical connections.

My mother-in-law couldn’t get up and down the stairs and we were looking to purchase a stairlift. Bruno was a local group and they seemed fine. I called them, they gave me a quote which I liked, and then they came and put in the stairlift. The lift works fine.

Our Bruno stairlift works great and just like they said it would. I have no problems with it at all. Bruno did a good job. They came and did their job efficiently. I had a good experience with them.

The stairlift that Bruno put in works fine for me. I love it now that it takes me up to the steps and back down. The reps who came out were good. The installation was short and fast. I liked Bruno and I'd recommend them.

My husband has had some medical issues where he is very weak and he is not able to go upstairs any longer at this point. The Bruno stairlift was offered through ThedaCare at Home, which is a home nursing and home equipment, durable medical equipment service that our local medical organization has. I called ThedaCare at Home and asked about the stairlift and the rep told me to call a certain number and ask for Ryan. I did that and Ryan happened to be at the building when I called. I talked with him, and he said he would come up to take a look, which he did. He showed me some pictures and gave me a brochure.

My mother was needing a stairlift and due to the local dealer that's near me, I decided I'd get a Bruno stairlift. If I needed the guy to service the unit, which I've already had, I could call him. Everything was good during the sales visit and the rep who came seemed knowledgeable. I got the straight stairlift and it fits on our stairwell. The team that did the installation was here for 45 minutes and then they were gone. The stairlift has been good so far. It's adequate for what we need and I'm satisfied.

My wife could no longer climb the stairs very easily because of her illnesses. So, we decided to put in a chairlift. She does very well with it, and I use it some of the time myself. We’ve had it now since sometime in December and we haven’t had any problems with it. We bought it from a company in Rochester. We had to have the extension of the track installed because it comes down into an area that’s near the front door and we don’t want anybody to fall over it. So, we had to have that installed as part of the deal and it works okay. The cost is a little high but we’re satisfied with it.

I did quite a bit of research and a whole bunch of factors such as design, dimensions, sizes of things, and quality level made me decide to go with Bruno. The rep came twice although I’m not too local to their office and it’s a good hour and a half drive from their office to where I am. He came down once and went over stuff with me, answered questions, and checked everything out. Then, when I decided to purchase the stairlift, he came back a second time to do the photography and the measurements.

My husband fell and broke his leg. He has a rod from the knee to the hip and there is no way for him to go up 13 steps. Fortunately, somebody suggested that we get a stairlift and that I can get it through the VA. The VA got three estimates and they picked Mobility who then put in Bruno. When I told my daughter that the stairlift is Bruno, she said that it is one of the best ones so I was glad.

My dad was paralyzed and so to be able to get up and down the stairs, we purchased a stairlift. We got the curved one from Bruno Independent and it fit well with our stairwell. It has good quality and it works great. It made it a lot easier for my dad.

I needed a stairlift because my organ is so weak, I can't climb the stairs. The VA got Bruno so I took what they sent me. The installers were nice. They came in and did it. They also demonstrated how to use the stairlift once it was installed. It fits pretty good in the stairwell and it has helped me a whole bunch. I'm happy with it.

The VA bought a chairlift for me. It's on the back of my truck and I like it. The Bruno representatives knew what they were doing and anything I wanted to ask, they knew it. Then, two guys worked on it on my truck and I really liked them. There was an incoming storm while we were loading this chair up on my truck and all of us got soaked. So far, the chairlift is sturdy enough for what it’s used for and I like its quality. I also like that I don’t have to load the wheelchair in the back of the truck. But I don’t ride my wheelchair on the lift because the metal doesn't look that thick and I don’t wanna bend it up.

I use the Bruno stairlift daily and I can’t imagine going on without it. I was quite sick for a while, and I didn’t know how I was gonna keep going up and down the stairs. I was trying to get up the stairs and I was caught grasping on to the railing and dragging myself up. It was not a good situation. So, I contacted the Department of Veterans Affairs to see if they could do anything so that I could remain in the house. They came and gave me an assessment, and then they contacted a couple of outfits, wherein Bruno was one of them.

The Bruno rep was friendly and willing to help. I got the straight model and the guys that installed it were great. They did it in three hours and then demonstrated how it works. We use the stairlift every day and it's fine. I had a stroke and it's made it easier for me to get around.

My husband has Parkinson's and the military approved of the Bruno stairlift. The reps explained everything to us and it all sounded like what we wanted. We got the curved stairlift and it fits the stairs very well. The installers demonstrated how it works before they left. Now it's very easy for my husband to get around. He likes the safeness of it and not having to do the stairs. It also feels very sturdy.

My husband had no access to the upper level of our house where our bedroom, kitchen, and bathroom are located. He uses a walker and the stair steps is almost impossible for him to do. So, we decided to get a stairlift. We had help with the VA and they provided us with a stairlift from Bruno. We had someone come and measure here and they did a good job. The installation team was perfect, too. They took care of everything. We got a curved stairlift and it fits the stairwell very well. It’s very substantial and it has made it possible for my husband to access the upper level of our home without suffering through a large number of steps. The stairlift also made it very easy for him to go up and down and get out of the house. He feels very comfortable when he is riding in it.

I needed a stairlift and Bruno seemed to be the most efficient, effective, and exactly what I needed. We got a curved, indoor stairlift and it goes from the first to the second floor. It is excellent in quality. The installers took five hours to install everything. Having the Bruno stairlift affected my life superiorly. I recommended it to a friend and he bought one.

My husband is a veteran who had a hip surgery and prostate cancer and has a pacemaker. We have stairs to our basement where we have a washer and dryer and it's easier to use a lift than walking since it's almost really hard to walk. We heard that the Bruno brand is really good and then we had great interactions with the representatives. The salesperson explained everything and the installer was a nice, young man who did a great job. For older people to deal with someone like that is good, and Bruno's got a good product too. The stairlift works fine and I use it a little bit even though I can still walk down the stairs. My husband uses it primarily. He'd got out of breath with the pacemaker and the hip thing he had 2 or 3 years ago, but the stairlift just makes a difference in the stamina that his body has. I also haven't seen him have any problems with it. So, Bruno has been excellent.

I'm 100% disabled, I'm in a wheelchair, and I just can't get around. I went to the VA and they sent 2 or 3 people out to look at putting in a stairlift and get the lowest bid. Bruno was chosen and they have done exactly what they're supposed to do. I was sitting in there while they were doing all of the work. They did it really fast and I thanked them when they finished. They were really professional and they did a great job. I got a big house and a large basement so the stairlift either takes me down or puts me back up. It pulls me out of the basement and I can step down the front door and step. I'm satisfied with Bruno.

Last January the VA purchased a scooter from Bruno for my dad. He’s using the scooter quite a bit, and we got no problems. However, we got a problem with the lift on his wheelchair on the back of his truck. It was installed for about three hours. But when we started to go out of our place, it drags on the pavement going out of our driveway. You can’t go out the driveway without it rubbing on the ground and you can’t go over speed humps. The hitch they put on for the lift is pointed downwards, something about like three inches. If they could raise it up in any way, it would be appreciated.

We had a sales guy from Bruno come and take a look at the stairwell where the stairlift was to be in. We knew it was a good product because we heard good things about it from the people at Baywoods. We also felt confident with the sales guy. The team who put up the straight indoor stairlift did a good job. The installation went smoothly. In fact, there were a lot more stairs available than we thought there was going to be. The installers also did a demonstration of how it worked. While the stairlift is functioning well, we've got some problems that the guys from Bruno are trying to fix. The rail makes a popping noise and they still haven't figured out what it is. Although, they said it's safe to ride on. Also, Bruno has great customer service.

As a necessity, we had a Bruno stairlift installed in my mother's home. It was recommended by someone who already had a unit from Bruno. They have already used theirs for upwards of a year and they were happy with theirs. We got a straight, indoor stairlift. Even before we had it installed, it seemed to be a quality unit. The installation experience was fantastic and the rep was a great guy. He explained everything, hooked it up and cleaned everything as well. He was in and out. He also demonstrated the stairlift. My parents were put on it and they rode up and down on it. He showed them the safety features and how to operate the stairlift. The stairway is narrow and with the chair there, it takes a little getting used to when you have to walk by if you’re not using it but there is no issue. I like that it gives my parents the ability to stay in their home. I would recommend Bruno.

I like Bruno's overall value. I felt like for the money I was gonna spend, I was getting a superior product versus some of the competitive set. Also, the distributor in this market was very attentive, personable, and trustworthy. I got an indoor curved stairlift from them. I have a 90-degree turn in my stairs so like six or seven steps of landing and then up the rest of the way. The installation was great. A couple of guys came and knocked it out in six hours type of deal. They were very professional so everything was good. It's a stout unit. I’ve said to a couple of my buddies it’s like they dismantled an aircraft carrier and took the metal off of that and made this stairlift out of it.

The people in the Bruno showroom were very accommodating and excellent. My husband and I went and tested it out. The guys who came and did the installation were just terrific. We had an older one that failed which they had to replace. They came and demoed the old one. It was a little tricky ‘cause getting it outta the stairs and out through the house without damaging any part of the house took some doing. But they were very careful and respectful of our home. Everything about the install was extremely professional and thorough. They cleaned up after themselves and did a great job. I appreciated all their efforts in trying to make sure that they didn’t stink up the house with chemicals when they put it in ‘cause I was worried about that. There was some residual of something for about a day or two, but that was it so everything was fine.

We had a choice between Bruno and another company. I liked Bruno's availability and how quick they were able to get to us so we decided to go with them. I also did a lot of research and based on the comments from previous customers, a lot of people were satisfied with Bruno. The experience with the rep was great. The gentleman who came over and took the measurements of the stairs had a great personality as well as the installers. It took three hours for them to do the installation. They took us through and showed us all the key safety features and the maintenance on the equipment. They showed us how often we should lubricate the teeth and what to use to wipe it down with.

The rep from Bruno was great. I called him a couple times because we redid the walls going down the staircase and didn't finish the rest of it. But they did a really good job of explaining things. I just wish it could go further into the basement so it would be out of the way for everybody. We got a straight one and the installation team was very efficient about it and didn't leave any mess. They explained thoroughly on how to use the chair so that my mom understands.

My mobility has been impaired by some operations, which affected the nerves in my feet and my balance. So going up and down the stairs from the first to the second floor of our house became pretty difficult, if not, impossible. We went with one local stairlift firm in the Dallas area who tried three times to install a different system. The manufacturing was done in Europe and they failed three times. They kept making mistakes with the measurements that were taken in order to manufacture the chairlift and install.

I bought a stairlift 10 years ago for my husband because I live in a two-story house, and I have steep steps. Then I am 88 and I just felt that I should use a chairlift so that I don’t fall down the steps. I couldn’t carry things unless I’m sitting so I really needed the lift. Thus, it was time to get another one. I had a person who removed the old stairlift and put the new Bruno in. He was very accommodating. I really appreciated how well he put it in and how kind he was to me. I got the model that goes from the bottom to the top in one, straight line. I’m satisfied and happy with it. I feel that this is one of the most important medical helps I have in the house. The fact that I can live in the whole house would be my favorite thing with Bruno. If I wouldn’t have the stairlift, I’d either have to move areas or my bedrooms downstairs, or I’d have to go into a retirement home. That stairlift is what’s been keeping me at the house.

My wife is disabled and has a hard time climbing stairs so we get a Bruno stairlift and the styling was good. My wife likes the color because it's almost the same color as our woodwork. It’s not very noticeable and doesn’t act like a sore thumb. The seat is also comfortable. It looks better than having big black bars like the other ones offered.

I have trouble navigating the stairs in our house. We looked at a couple of stairlifts that were set up and Bruno happened to be the one that I liked the best. Their sales people were great. They were very efficient and they made sure that I knew everything that I needed to know about the equipment. I got their two straights and they fit well in my stairwell. The installers did a good job. I like that the stairlift can carry my weight and I can recommend Bruno because it worked well for me. It's a wonderful thing.

Bruno came through the Department of Veterans Affairs. I told them what I wanted and that was what I got. The installation took a bit. The two original installers moved their original equipment to put the stairlift in. They said it was their first time to install that particular piece of equipment. They left a box of parts behind then they came over the next day and completed it.

My father has Parkinson's disease, and he could not get up and down the stairs any longer. I was told that Bruno stairlifts were the most sturdy in terms of handling the most amount of weight. Also, we have two turns in our staircase, so the stairlift we were getting needed to turn two times. We went with Bruno and we were happy with our experience with them. The provider that we used installed the stairlift very quickly and seemed to be very efficient. It was expensive but it seems like a quality product. It was $12,000 to install it. I expected that it would be relatively expensive because we have two landings on our staircase so it was not as straightforward as some people's stairways would be. Still, the one we got is sturdy and runs smoothly.

My dad was having trouble with climbing stairs. He's a VA patient and they recommended getting a stairlift. We then went for one from Bruno and it has been helping him a lot. We got the lift in a timely manner. Their tech Mike, who was very polite, took a lot of time and had to do laser customization going up the stairway. The lift fits the stairway really well. Now, my dad is able to do the steps when he couldn't before.

My mom and my dad are in their 80s. My dad has complained to me that the thing he liked the least about getting old is that he couldn’t get bathed as often as he would like to. And the reason he couldn’t do that is because the sole bathroom was on the second floor. With all the things my dad did for me in life, I wanted to give him a little payback. I invested in a chairlift so he could ride it up and down the stairs and get bathed as often as he wanted. Also, I knew that my mother would be shortly behind him in having the same mobility problems.

I have emphysema and I have a hard time walking 10 feet. The last time I went and had a check-up, I was told to get a stair service. I'm VA and after seven months, I found somebody to give me a good price and come and look at it. The stairlift that I got is from Bruno and it was installed in less than five hours. I asked the installers questions that I had as they were going and they showed me how to operate the unit. They also gave me a little booklet and showed me where to look to see the codes if I was having problems. They told me to call if I was having any problems. They would ask me to give them the code and they would tell me if they need to come out or if the problem is something that I could do.

The particular individual company that I dealt with went with Bruno. I prefer Bruno over the other particular brand because it's a stronger unit. I'm a one-legged individual and I had the unit installed in my vehicle. I let the individual company that installed the unit interact with Bruno. But I had them ask Bruno a few questions before they ordered it because I wanted to be sure that it could function in a certain way. They satisfactory passed on the information to me, and that was when I told them that I wanted to go with it. The electric motors of Bruno have more power. The other unit that I had, when it lifted my power wheelchair in, was dragging it real slow. The installers also had to weld the other unit that I have because it was breaking. The Bruno lift seemed to lift the chair faster and if you’re out in the rain, you wanna get that chair in your truck as fast as possible. Overall, Bruno stairlift has been fantastic.

My wife has severe back problems and we worked through a country agency that took two different bids, and apparently, the bid that won used Bruno. The sales reps we worked with were very helpful and professional. And even though we had some ideas as to the type of stairlift we were looking for, they helped and guide us.

I talked with the installer while he was putting the Bruno stairlift in and everything seemed fine. He did all the pre-measuring prior to getting this climber. Then once he got the climber in and up here, the job took him one day. It’s a two-story one. So it goes seven steps, makes a 180-degree turn and then goes up another seven steps. I have Parkinson’s and when I have a bad spell, I use it to help me get upstairs.

The stairlift was installed well (12/21/15) and worked well up until 1/30/19. Then a call was made to GAMBURD (who installed the unit) for service. The service technicians fixed the lift, but the bill was $1092.00. This is very expensive for a retired couple on a fixed income. We have only gone up and down about 50 times since it was installed. We only bought it in anticipation of my wife's limited mobility, but she really hasn't needed it yet.

I have cerebral palsy and had Bruno install my second stairlift from them. I had a fine experience with their salesperson because they fixed the straight stairlift to where it's better at both ends, which they didn't do before when they came and replaced my previous one. Now, the one I have has about seven steps and it's working fine.

My husband is an amputee and we live on the second floor. And the VA recommended the Bruno stairlift. The rep that came here was very informative and he knew what he was talking about. He showed us what the stairlift would look like and told us all about it. We were very happy with the sales experience. Then the installers came and put the stairlift in. They demonstrated how it was gonna work and then they were gone. It is curved and it fits great in our stairwell.

I’m 85 years old and I was going up and down my steps bringing Christmas stuff up and down. I got weak and shaky, and jittery on the steps. I had been thinking about getting a stairlift for quite some time and then I thought I would do it before I fall. I have to go down my basement steps in order to get to my garage, to my car, so I did it to be safe. I called Bruno and they explained everything. They also gave me a pamphlet so that I could read up on it.

Since installation July 2016 this lift has malfunctioned. I am a senior citizen and beginning to think Bruno is taking advantage of that. I have numerous emails reporting malfunctions, many with the installer who referred me to Bruno. Lift now stuck in mid-range because I got stuck in it for 2 hours waiting for a neighbor to come home to get a ladder and let me out. The installer and Bruno now want me to pay for a technician to come out and fix a problem despite the fact that the lift has not worked properly since installation. The top of the mechanical box was never put on properly as it is askew. Mechanic's oil was spilled on my steps and concrete and not cleaned up. Screws and screw holes are rusty. Why do I have to pay for a technician to come fix a problem that has not been resolved since installation? I certify that this review is based on my own experience and is my opinion of this business.

Marie and her sister are 94 and 95 years old and they are independently living in their home. I assisted in getting them up and down the steps, although they can do the steps completely by themselves. I had used Bruno for a funeral at our church. We already had contact with the company and we knew the idea of paying for the stairlift and then if a person pass, it can go back to the company. I was there on the day of the installation as well as the scheduling to set the chair up and the tech was wonderful. He told me what he needed and we just sat there while he did the work. They got the straight type and it fits perfectly within the stairwell. The remote piece of it is fabulous.

I had injuries in my legs and I got a Bruno stairlift through the VA. The installers did a good job and I had no problems with them. The quality of the stairlift is okay but I need someone to come out because the pads are coming loose underneath the legs. I had a good service from Bruno and having the stairlift made it a lot easier to go up and down. I don't have to worry about falling.

We got a son that has bone cancer in his legs and he has a room upstairs. I was thinking what to get and we had two other choices but the rep from Bruno was the only guy who showed up to show us the stairlift. He showed up on time and he said everything he was gonna do. It’s a nice system and we’ve been happy with it so far. We got a straight stairlift. We have 15 steps and then, we got the extension at the bottom. The installers took three hours and the stairlift is working. Quality-wise, it’s good and it survived our use on it.

I needed a stairlift because I couldn't walk. The VA choose Bruno over other stairlift providers and we had a straight stairlift installed. It fits well within our stairwell and still, they can get by. The quality of the stairlift is very good so far. The stairlift greatly affected my life and I can get up the stairs.

I was talking with one of my nephews and I learned that a friend of the family got a stairlift from Bruno. My wife needed a stairlift and we got a straight one up the platform and then another one up a little higher. The reps from Bruno came, did a very good job and were done in a short period of time. The stairlift made it possible for my wife to get around the house much better. It worked very good and it did what they said it would do.

My wife had a knee replacement surgery and we still wanted to use our upstairs. When she had her hands full going up and down the stairs, it increased the potential for a fall or losing your balance. Getting a stairlift seemed like a good thing to do as we were getting a little older and so, we did it. We shopped around and I researched on the internet. A lot of the comments on the frontpage of Acorn Stairlift weren’t nice. People were saying that they were good at advertising and selling but not that great at following through with the service and things of this nature. We live in the Rochester, New York area and went to two different spots. We saw three different types of chairlifts and I came back and checked more on the computer. Bruno’s reputation and things that I saw in there were stellar so, I went with them.

My husband is disabled and the people from VA sent the Bruno stairlift to us. We have one indoor and then, we have a lift in the garage. It was installed one afternoon and quality-wise, it is excellent. We like the stairlift very much and it made it easier for my husband to go up and down the stairs.

My husband has been very sick and he got the stairlift through VA from Bruno. The installers were wonderful, very efficient and polite. It took them an hour and half to get the straight stairlift installed. Since having it, it has made my husband’s life easy. Now, he can go up and down the stairs. Quality-wise, the stairlift is very good and the service from Bruno was wonderful. Everything has been fine and I would recommend them.

I got quotes from several stairlift companies and all the prices were in the same range but Bruno’s high consumer confidence rating made us choose them. I got in touch with the local distributor and left him a message on his answering machine. He got back to me within an hour and he came out the very next day. It took only a few days later for him to schedule the installers and they were done in a couple of hours. The installation was done well and efficiently. The chair seems to be working quite well but the stair seat doesn’t stay up properly at the top of the stairs. We just put the seatbelt on there and that keeps it from flopping back down.

My husband had a stroke and he wasn't able to walk. He can't do the steps so we had to have a stairlift put in to make it easier for him to have access to the basement. Our VA chose Bruno to do it and we had a curved stairlift installed. We had two gentlemen who did a good job putting it in. The installation went great and it was efficient. The stairlift though is a little wider than what we expected. Our stairwell is not wide so even with the seat folded up, we still do not have enough room to get down the stairs. Nevertheless, we are very happy with the stairlift. It is fantastic and just what we wanted. It’s made my husband's life easier so he can be downstairs to sleep.

My mother can’t walk and I only have a bathroom upstairs. Also, the bedroom is upstairs. So, in order for her to be able to access things in my home, we needed the chairlift. When I looked it up, Bruno Independent Living Aids got some of the best reviews. I called them and they set up an appointment. The salesman came and brought a sample and when the salesman came, that was the one that we went with. But it would’ve been more helpful if they have brochures with the price breakdowns and everything in them because then I could’ve made the decision much more quickly. Other than that, the installation was fine. I was not at home when they did it and I came home and it was done. We had a straight one installed and it has impacted my mother's life greatly. She has recommended it to one of her other friends.

Bruno was the stairlift that was provided to me by the VA. It’s a straight up and down and it fits good in the stairwell. I’m very happy with it. The installers came in one afternoon and they had it installed in five hours. The stairlift is working good and it has made it easier for me to get up and down the stairs. We're well satisfied with it.

My wife and I are having troubles with the stairs. We've discussed about getting a stairlift, and my daughter searched it over and she set up the appointment with Bruno. The team that came in here were nice people and they knew what they were doing. They went no time at all putting it in. They put it together out in the yard, and then set it up right in here, bolted it down, and set the chair on it. They explained to me about it, and they did a fine job. I'd recommend Bruno 100%.

This year, I had three surgeries including hip surgery and gallbladder surgery, and I had a pacemaker put in. The doctors thought we should have a stairlift if we go into the family room, which is in the outside level, and if we have to go up into the kitchen to get into the rest of the house, and that’s about five steps up. It was very good with the sales rep from Bruno. He did a really nice job, and it didn’t take him too long.

I had a bad knee and when my hip came out of socket, I was rushed to the hospital and I had a hip replacement. The doctor said that the stairlift was the best thing. My husband is a veteran and the purchase was done through the VA. They picked Bruno for us and we were very satisfied with them. Bruno reps did a nice job. A woman came out and showed us pictures. And then, their reps just came and showed us what they were gonna do, and in two hours, they were done putting it in. Bruno stairlift's quality is good and it works good. It helps me that I don’t have to do the steps. My husband and I love it. It comes in really handy because my laundry is downstairs, so it’s perfect. The garage is downstairs too so we use this stair thing quite a bit. We have a slow boy and he likes it too. I would recommend Bruno to anybody.

I have 15 stairs going from the first floor to the second floor, and it was either get a stairlift or have a knee replaced. Bruno has a representative in Philipsburg, which is where I live. The first man that came did the measuring, and he was very good. When the installer came, it was a rainy day so he couldn’t go outside and do it. He told me what he was gonna do, and with the car in the garage, there was no room for him to work there. He said he would be back the next day with all the pieces cut, and he did. He told me about the time he’d come, and he was very prompt getting here and getting it done. Since he had all the cutting done at the shop, it was just putting it in and screwing it down, so there was no mess for him to clean up. With the Bruno stairlift, I wish I had gotten it sooner. I use it and I really enjoy it.

We needed something to get my son, Michael, upstairs and we went with MEDIchair, the provider that we’ve been using for years. We talked to Melanie and we got the Bruno stairlift. The fellow that they sent out for the installation was great, and he did it very quickly and neatly. He gave me really good instructions and we’ve had no problem.

My husband couldn't go up and down the stairs very well and neither could I. We’re 80 some years old and our legs wouldn’t do it. Our Veterans Administration chose Bruno for us. We asked that they get the Bruno stairlift there so we can go up and down the stairs and Bruno did great. Their reps were very nice and polite, and they helped in every way they could. The installation took about two days. We had a big break in between because it was a weekend. Our stairlift is great. I would go up and down the stairs now and I do my laundry, which is downstairs, every Monday. We had a great experience with Bruno and I'd tell others to choose them.

I’m an amputee and I just had a heart pump put in, so I couldn’t make the stairs. Three companies came out and I liked Bruno. They’re the best. The salesman was very nice, polite and explained everything he was doing at the time. He knew their product really well and made it right for me. The stairlift is a straight shot and I love it. It has made my life a lot easier because before, I had to get up early in the morning and have my son-in-law carry me up the stairs in order for me to even go up. Now, I could do my own thing downstairs where I’m at and get on the lift whenever I want. We got a very narrow stairwell, and it fit perfectly. Everything worked out fine and they did a fabulous job. I'd recommend it to anybody.