Bruno Independent Living Aids Reviews

I purchased the BRUNO ELAN SRE3000 in Sept 2, 2015 after doing considerable reviews vs the ACORN stairlift products. I paid more for the Bruno than the Acorn, as I was expecting a superior product. I just had the installer out to diagnose why the Bruno Elan suddenly quit working. I was informed that the circuit board needed replacement. The cost of the repair (NOT under warranty is as follows: Initial service call - $150.00. Board - $308.75. Shipping the board - $20.00. Service call for install $150.00. Total $628.75. Additionally on December 8, 2017 the battery died. Two more service calls, one to diagnose and a second to install a new battery. Total $300.00.

I got quotes from different companies and 101 Mobility out of Kent Island, Maryland seemed to be the most knowledgeable. They also made some good recommendations. So I chose them to install the stairlift. It's for my brother who weighs 400 pounds so I chose Bruno because they carry stuff for larger people. Everything bariatric cost more but the stairlift seems heavy-duty. We got a straight stairlift for outside and its installation went very well. The crew who came explained everything and showed us how to use the stairlift. My brother, who injured his leg, has been using the stairlift for two weeks now and it seems to be working for him. He likes it.

I find it hard to climb the stairs and there's always somebody helping me. I went to Canada Care and they recommended Bruno. The rep I worked with did a good job and the one-man installation team who came did a good job as well. The installer's name was Mark and his cleanliness and professionalism were world class. He also explained everything to me. So far, the straight stairlift is helping a lot and I'm using it every time. I'm happy with it.

My wife has a foot problem and she wants to get upstairs to go to bed, so she had to get up there somehow. A Bruno stairlift provider is close to me and I called them for an estimate. They came out and they were very helpful and nice. Their price was good too. We did business with them and the sales rep was very well versed in the product as well as in the installation of it. He shared his knowledge, showed us how to work it, and it couldn't have been better. The installation was short and it went excellent. We got a straight stairlift and it's an inconvenience by virtue of the fact that it takes up space in the stairwell. But as far as things go, it’s fine and not a problem. While no one enjoys needing artificial means to get up the steps, the Bruno stairlift is a nice product. It's clean, compact and unobtrusive as possible.

We looked at Bruno's stairlift and we liked it. We reached out to Bruno, and our experience with their reps was outstanding. They were very clear and concise in explaining the features on the stairlift and they let us try it. The showroom where Bruno had the set up of the stailift itself so you could try it was good. The installers were terrific. They explained everything. Our straight stairlift is good and its safety features are excellent.

A therapist at the rehab place said my husband should no longer climb the steps, and so we decided to put in a chairlift rather than move. I called two places locally as I wanted somebody local in case it needed service. The first person had a beautiful brochure that somebody had given me, but they never called me back. The therapist at the rehab place called this person who said he didn’t do them anymore, but he recommended a guy called Scott who works at Mobility Supercenter. I also did some work on Google and it said that Bruno was one of the best. I was very pleased with the whole sales procedure. The rep was very professional and wasn’t pushy.

We researched about stairlifts and it showed that Bruno was more of a reliable chair in the mechanisms. A gentleman came out and gave us a price that was $2,000 more than what the Cedar Valley Mobility rep did. However, he was absolutely wonderful to work with and told us to stop at their shop and look at the stairlift. I’m a very visual person and I wanted to see what was going in the house so I went there. We got a call that my father-in-law's insurance was being cut off, so he had to get out of the assisted living, and Bruno literally worked us in the very next day. The installation crew got the straight stairlift in, showed us how it works and how to clean it, and was out within an hour.

My mother is 92 years old. She got macular degeneration and her walking is compromised. She has a lot of shaking so she was trusting me to hold her when she came down the steps. It got to a point where I got to do something. The company that I went with uses Bruno and they felt it was a quality product. While the initial sales visit was fine, the decision to buy it was done on the phone. And the gentleman who installed it was nice, very efficient, and he explained things to me. We have a straight stairlift installed for a stairwell with three flights of steps and although it's fine, I had to squeeze by to get up to the top and help my mother off the stairlift. In fact, we have our little routine where she gets on the chair on the bottom level and then I'll push it up and turn the chair around. I then have a grab bar where she could hold on to it to stand up.

I have heart and back problems, I can hardly walk. I can’t go any place without steps unless there’s an elevator and whenever I go to the doctor’s he has to put me in a wheelchair to push me around. For me to be able to get downstairs to do my laundry, I had to have something to get me back up and down the steps. I had a stairlift before from another company and I really liked it. However, it broke and that company is out of business now. Someone then recommended Bruno to my son and we had their guy come in, talk to us and show us the papers with pictures. The guy who did the installation was a very nice man. He did an excellent job and he cleaned up after he was finished. I love my Bruno stairlift and it is working perfectly. If I didn’t have it, I wouldn’t be able to go down into my basement. I've already recommended Bruno to someone and he got the same chair that I have.

We live in a senior area and we purchased a stairlift for the church. We have a lot of seniors. I was searching the internet and I landed a company in Chicago who referred me back to Bruno. I did a research and found out that they were a very reputable company. They gave us some information on the product and another party installer, Ablecare, sent their sales person which was great and we got things rolling. I like the stairlift. It's easy to operate and it's a good product. The service is good as well. We had one little hiccup with the stairlift so they had to come out one time for that and had something adjusted. Overall, the system worked well. I love it and I will recommend to anybody.

Our Bruno stairlift is saving me and my husband. He’s 81 and I’m 78 and I have bad knees. I wish I had the stairlift a month sooner because my daughter is bedridden and it wrecked my other knee going up and down the stairs so much when I didn’t have it. I'm very happy with our Bruno stairlift. It’s wonderful. We did some investigating from different companies and they had said that Bruno was the best product. We got the straignt stairlift and it is closer to the wall than the Acorn.

I have a broken back and the VA put having a stairlift in as a prescription and chose Bruno Stairlifts for me. It is one of the best things I ever had. The reps were friendly, efficient and quick. They had the stairlift in in about two to three hours. Everything was simple and I’m grateful. I got the straight stairlift and it leads upstairs to the bedrooms. I like the feature where it comes across the bottom where it would block a passageway and it lowers more of the rail for the lift but once the chair goes up, the rail picks up. It’s a clever apparatus and I’m very pleased with it. It’s comfortable, it works and it got everything I need. It’s perfect. I would highly recommend Bruno.

We're 90 years old and we find it very difficult in getting up and down the stairs. The Bruno sales reps came to our home and were all very professional. We opt for the indoors. We have a split-level house and the stairlift goes from our living room to our bedrooms. The quality was very smooth and I liked that it eliminates my climbing the stairs. I would recommend them. If people needed the feature of not being able to manage the stairs, they should get a Bruno chairlift.

I had trouble with the decision whether to add a bathroom or keep the house as it was and put a stairlift in. I tried staying on one floor, but it was hard for me, so having a stairlift answers all our problems. I use the Bruno stairlift for everything. It has a curve to it, but I’m liking the straight up and down. My front door was involved with it going into the living room and the front door. During the installation, I had company here and she was determined to talk with the installation people and tell them why I needed the chair. They didn’t say a word, but the older man explained afterward. The quality of the Bruno stairlift is fine. It made my life so right and I’d recommend them.

I purchased a stairlift as it became difficult for me to get up and down the stairs and I had to walk up and down with a cane. I had three different representatives from three different stairlift companies and Bruno was the one the VA chose. I had a sales visit three times and the interactions with the rep from Bruno were fine. Last week, the people from Bruno called and said that they needed a picture of the stairlift so they could be reimbursed for the work that was done. The fellow said that he would be here Friday to take pictures of it so it could be sent in but he never showed up.

We were getting our basement done and the fellow that was doing the work suggested that I should get a stairlift since I had trouble going downstairs. I went to a medical store and I saw different stairlifts and they said they had the best experience with Bruno and thought it was a good product. They had a demonstrator there and I tried it. The price seemed reasonable, too. I've had my straight stairlift for about two weeks and I use it almost every day. It seems to do exactly what it's supposed to do. It's a well-built product and it looks like it'll last through its guarantee period.

Both my father-in-law Steve and his wife are disabled and they need help to go up and down the stairs. Bruno Stairlifts was recommended to us. We got the straight stairlift that leads from the first to the second floor. The quality of the stairlift is good. It's working very well and we're all happy with it. Everything was professional and organized. We would definitely recommend others to use Bruno Stairlifts.

I haven’t been able to walk so we purchased a stairlift. My daughter decided to go with Bruno. We got the indoor stairlift that goes up the stairs in the house. The rep was fine and the installation was okay. The stairlift works very well, too. However, I have a little bit of trouble with it. When I get to the top or the bottom of the stairs, and when I push the stairlift to the side, I have to use a little bit of pressure for that. Still, the stairlift makes it easier for me to go upstairs. I would recommend Bruno to someone that needs it.

My wife has stage four breast cancer and we couldn’t get her out of the house to make appointments. I did a lot of checking and Bruno sounded like they were one of the better ones. It also turned out that the local people used them. We got a straight, outdoor unit and the reps at Motion Specialties in Chatham were excellent. This Bruno stairlift starts from the ground, goes up to the house level and so far, so good. The installation was good too. The people knew what they were doing and they were good.

I had a stairlift before and it got old. Bruno was close and handy so I got a straight one. I have it for my residents and they enjoy it. The sales rep was very good and I let him do his thing as I already knew pretty much. They run the same way as my other one did.

We had an occupational therapist come out to the house. She called the people who install stairlifts and Bruno was what they suggested. The Bruno rep came for a sales visit and he was very good. He measured and said that the stairlift would fit on our steps. We ordered the stairlift and we got the straight, outdoor one. The installation was done very quickly and the installers had our stairlift installed within the morning. It is well-installed. But our steps are not wide enough for it and it’s very difficult to get the wheelchair down with the stairlift there. The sales rep said there was room and there is room, but it’s very limited. Another Bruno rep came down to make a repair and he suggested that we have our stairs widened, but that's out of the question. Even so, my husband uses the stairlift and it’s very easy to use. The stairlift helps and it's perfect. I certainly would recommend it.

I have an older parent that could not navigate stairs so, I got a stairlift and went with Bruno for their length of warranty and reputation and because they are American made and they have a feel for durability. The sales visit was very pleasant, informative, and they provided support for the information that I had been able to glean prior to the visit. The sales rep was knowledgeable, personable, and trustworthy. But he made a calculation error that caused it to be a catastrophe after four weeks.

I am 94 years old and it is getting hard to go up and down the stairs. Bruno is close by and they caught my eye. I got a straight stair lift from them. The installation was very thorough and took the installers three to four hours to finish the job. Having the Bruno stair lift made it easy for me to go up and down the stairs that lead to the basement. I’m very well satisfied. I had told everyone that I know about the Bruno stair lift.

Bruno is local and handy. If I have trouble with my stairlift, I don’t have to wait for three weeks for somebody to get into our country to get it fixed. The sales guy was kind and polite. I asked him a few things and he knew about it. The stairway I needed a stairlift on to get down into our basement is a straight one with 12 steps, and he knew what I needed. Chris was the guy who installed it. He was nice and informative. And when he left, I knew how to do everything. He did an excellent job. I like my stairlift from Bruno. It is comfortable and quiet.

Ritchie has a bad liver. He gets confused and is not very stable walking anymore. Before the VA approved the stairlift, he had fallen down the stairs a couple of times. The VA chose Bruno and the rep who came out was good. But the straight stairlift we had installed sticks out from the wall at the bottom of the stairway. I called up John, the guy at Fayetteville, and told him about the stairlift. But he didn’t think he could do anything about it because if they changed it, the lift would be too high for Ritchie to sit on.

We purchased a Bruno stairlift before, and Marian wanted one for it to go down the stairs to the basement. We called Bruno and the installation team came and did a great job. The straight stairlift is wonderful and awesome. It fits into the stairwell very good and the chair goes up very well. We also like that it swivels.

I moved my 95-year-old mother into my house and she can’t make it up the steps. Bruno is a local stairlift provider and I got their stairlift from Somerset, which is 11 miles away. During the sales visit, George, the representative, showed me what I was up against, what the track looks like and how much inconvenience it was gonna be. He also told me the safety parts of the mechanisms. Then, they had a problem during the installation. It was simple but they didn’t solve it right away. Something about the wiring on the very bottom, or one of the terminals wasn’t connected, and they spent the whole day trying to find the problem. Nonetheless, I got a straight stairlift. It's a slight inconvenience in the stairwell but I can get by it and my mother uses it. I just have to walk at the back of her or in front of her. Also, George said the stairlift is the best model and the seat is the most comfortable one.

My father had been hospitalized at the VA hospital and they talked to us about his mobility declining. We called Acorn up and had them come out just to tell us their side of the story and what their product is. But then, when I looked online and looked at the reviews, the reviews were not good on the Acorn. With Bruno, everything that we saw about them sounded good. Their rep, James, came out and he said that he would need to do a lot of measuring. He answered the questions that I had at the time. I asked everything I could think of and he explained it. I needed to make some modifications to the house for the stairlift to fit and to travel properly when it gets to the downstairs. It’s sort of their deluxe model with the curve at the split-level house. It travels 14 stairs and then it curves around the landing and goes up to the top floor where the bedrooms are.

We have a two-story house and I was having major foot surgery. My husband wanted a stairlift and I did not and he won. Chris, a rep from Bruno, was very convincing and it just seemed like the way to go. Chris knew a lot and we looked at other stairlifts he had put in Sacramento so that helped. We got a curved stairlift and the problem is that my husband and I are both kind of tall and we really have to squeeze our knees in to get by so it just barely fit.

My significant other and I have had health issues, accidents, and injuries, so we purchased a stairlift. We chose Bruno because it’s made in the USA and of the quality of their equipment. We had a phone consultation and their salesman, Jeremiah, was very professional. We asked him about an elevator which was way out of our price range and he wasn’t judging us at all. I thought that he wasn’t gonna go through all the pricing, but he was very professional and very nice. I wasn’t prepared to make the $18,000 purchase but he wasn’t at all condescending.

I got a straight stairlift from Bruno since I’m disabled. When they came out for the sales visit, they took pictures and talked, and I would recommend them. The unit is very good and even now that it's installed, there's enough room in the stairwell.

My Bruno chairlift won’t hold a scooter. It let my scooter loose, dumped it in the middle of work traffic, and I could have had a 10-car pileup. On top of that, it totaled my scooter, and it was two weeks old. I went back down to where they put the chairlift on and it's clear to the top of the screw. There aren't any more screws, and it’s barely holding it now, so I brought home a totally destroyed scooter and got a lift that doesn't work. I’m crippled and the people who put the chairlift on were nice, but they don’t want anything to do with it. According to them, it isn't good for a home.

My wife needed a stairlift and Bruno Independent best met our budget. Their rep explained the product to me very clearly and she was able to help me in every way possible. I was very impressed with the installation team's professionalism. They were so thorough and explained everything so clearly. They also cleaned up after themselves as well. We had two straight stairlifts installed and they fit perfectly well on our stairwell. They were top quality. I am very pleased with it and it has made my wife's life easier.

I stayed with my daughter due to a sickness. She and her mother-in-law had a stairlift and it was so handy. I said I would need one when I went home. I'll be 88 in November, so I've rightfully needed one for quite some time. My daughter said that the stairlift was what I really needed and that it could be installed in four hours, so I told her to get in touch with the stairlift company. My daughter got on the computer and found the different ones. But Bruno is the closest one to her area, so we went with them.

My husband has to use a board to transfer from a wheelchair to a stairlift because he doesn't even have the capacity to stand. He cannot walk up the steps too. My niece went online and went with 101 Mobility. They were the ones that installed the Bruno stairlift for us. The sales rep I worked with was very informative and everything was fine during the sales visit. The installers also went over everything with me once the stairlift was totally installed. I'm very happy with the quality of the stairlift from Bruno. Since it was installed, it's now easier for my husband to get up and down the steps.

My husband had an amputation below the knee, and our bedrooms and bathroom are all upstairs. We needed to purchase a stairlift, and the sales reps from Bruno gave different options and different prices. When the installation team came, there were two of them and they installed the stairlift in no time. But we had to go out so they weren't able to demonstrate the features of the stairlift. Instead, they left a pamphlet and explained what they could before they set it up. They told us there's a remote on top, as well as at the bottom. The stairlift that was installed folds up since our stairs isn't that wide. I like that it swivels because when you go to the top, there’s one more step that we have to go through, so it’s convenient. Since having the Bruno stairlift installed, my husband has been more mobile. He’s able to get up and down the stairs.

I’m handicapped and I used to have a stairlift that was made by another company, but they’re out of business. This time, I went with 101 Mobility which is the closest provider and they carry Bruno. The salesman knew what he was talking about. I got a straight stairlift and the installers put everything in one day and they got rid of the old stairlift. They did a good job. They cleaned up after themselves and everything was installed right, and it looks good. It’s a little tight but it fits. So far, it seems nice and reliable. I can get up and down the steps easier and I don’t have to worry about the power going out. My Bruno stairlift is worth the money.

I moved back to Ottawa and asked around for companies that make stairlifts since I'm handicapped. People recommended Bruno so I went with them. Their rep came to do measurements the installers were excellent, on time and clean. The stairlift was installed and it worked. I use it more than once daily and I'm very pleased that I own three of them. They're functional and that's all I want. I would recommend Bruno to a friend.

I purchased a lift from Bruno to be able to take our scooter in and out of our pickup. Their salespeople were very cordial. They showed us everything we needed to know. The lift has been great since we got it.

My wife and I are very happy with the Bruno stairlift and it's coming along great. It has been excellent. The representatives from Bruno were very polite and were in and out in two hours. We had the straight stairlift with 13 steps installed a month and a half ago. The VA bought it for me and it has been very helpful for me and my wife. I like that it works. What it does for us is amazing and I would recommend Bruno Stairlifts.

I had back surgery and fell quite a few times and broke my back. It won't heal correctly because of all the heavy lifting and up and down the stairs 'cause our laundry is downstairs. I needed something to help me. I asked our family contractor that we usually use if he could put in a stairlift for me. He said that it wasn't his specialty, but he was aware of other people that had gotten stairlifts. And so, he went back to those people and asked them for the phone number of who they had used.

I'm very satisfied with Bruno. The reps I dealt with called and asked for information. I gave it to them and they acted on it swiftly. They kept me up to speed with what was going on and then they put the lift in. I was in and out. My Bruno lift has good quality. It seems to run smoothly and nicely and I've not had any problems with it.

Bruno stairlift was recommended to me and we got it for disability. During our visit, the sales rep suggested a couple of different things, and that worked out fine. The reps measured when they were here, and then they re-measured when they got here with the equipment. The installation team did very well and the quality of the stairlift seems to be fine too.

I’m 93 years old and I am having difficulties climbing the steps and getting into my home. The difficulty was whether I’m carrying groceries or not, but it‘s really bad when I have to carry groceries. I needed a stairlift and we had to go with the seated chairlift because we couldn't use the regular one where you stand up and it lifts you up. We have a single style garage and we had to go with the seated chairlift. The two men that installed the Bruno chairlift were excellent. It was a real instance where the right hand knew what the left hand was doing and I thought that they complemented each other.

I can’t get up and down by myself so I got a Bruno stairlift and it goes straight into my house. The installers put it right in there and the installation was alright. It is a little lightweight when I turn it and sometimes the motor has trouble lifting me as I weigh almost 380 pounds. It also looks little in there but I'm making do with it.

Bruno has an excellent quality stairlift and they have the best financing I could get. The sales reps who came out and measured things up showed me the different variations, as well as the cost of the stairlift. They were fast and efficient and explained everything well. When the installers came out, they explained what they were gonna do. They put the straight stairlift in and then showed me how the chair turns around so I would get in on the top of the steps and then explained to me how it beeps until you put it back in the right position or when there's an obstruction.

The Bruno stairlift is awesome and it couldn't have come at a better time. My husband is 100% disabled and his cancer has already taken its toll. We have a bi-level and we have two sets of steps that you have to come up from our basement garage. He couldn't do it anymore. The VA set everything up with Bruno and it was Altmyer that installed the two straight stairlifts as we couldn't have the curved one because of the front door and the fact that there are two sets of steps in the landing. We were very pleased with Altmyer and their workers. They did a fantastic job and their installation guys were the cleanest and fastest. The quality of the Bruno stairlift is top notch. It's awesome and it has made a huge difference for my husband to be able to get from the upstairs down to the vehicles. He doesn’t have to struggle anymore. He just pops on there and takes a ride.

I had to get my dad out of assisted living, so I decided to purchase a stairlift. I looked on the internet and I saw a stairlift dealer that had been in business for a while. Bruno stairlifts was what they sold, so that was what I bought from them and the price was right. That was a great company to work with. During the sales visit, the owner of the company came out and one of his assistants measured and showed me all the stuff. The assistant also told me about the installation of the stairlift and the scheduled date for it, which fit in with my schedule well because I was in a hurry and had to get the installation done in less than a month.

My parents are slowing down quite a bit. They’re both 93 and back in June, my father developed an acute kidney failure but he has bounced back well. The sales rep from Bruno was very good and helpful. We got two straight stairlifts since there’s a landing aisle and it fits very well. The installation team took the time to answer questions and showed us how it works. It was a very good interaction. Quality-wise, the stairlift is good. The foot plate has a covering on the bottom and it’s a little loose but maybe it’s supposed to be that way. Otherwise, everything is working okay. My parents like their independence and it’s good. The stairlift is worth getting and it has good value. Bruno is worth looking into and I gave some of the brochures to mom and dad’s pastor because she was asking about something like that for the church.

My son needed a stairlift. One company came here first and they told me that they would gladly put a stairlift in but that I would have to move a wall over because it didn’t have room enough to let it come down to the floor in the basement. I contacted Bruno and they've taken care of me when I called. They said that they would just put the rail high enough so that the chair would sit down where it's supposed to.

My mother can't go up and down the stairs. My husband researched Bruno Stairlifts and thought that it has better quality for the price so we went with it. Their reps were very nice, their van came when they were supposed to and everything went well. We had them install the stairlift that goes right up the stairs and the chair turns at the top so we can get off. It fits very good into our stairwell. The installation team did a great job. They were very polite and cleaned up their mess. So far, it works very good and the quality is very nice. I just wish it was cheaper. But, it was reasonable. Having the Bruno stairlift makes life a lot easier. I can take my mother off and give her a shower until we can get the bathroom built downstairs. We really enjoy it and I would recommend it.

I'm having trouble going up and down the stairs and decided to go with Bruno. They were the first, only and the best, and I didn't check for any other provider. The company is called Access here which is their local store. We spent a lot of time there then their sales reps came over here and talked to us. They measured and we talked about quilting. All kinds of good things happened with them and their level of customer service was very good. When we went over to the company to see the company and the products, they showed them to us and we tested them.

I'm very happy with our experience with Bruno Independent. My husband was having problems with the stairs and a friend referred me to them. There are other ones out there, but we were told they were the best. A gentleman then came out to measure and he was very nice. We got an inside unit and we had to get two separate chairs because they couldn't do a curved as my door would have been in the way. Then, the installers who came and installed the stairlift were great too. I even called back to compliment them.

My wife has a movement disorder. We were getting grab bars installed in our house and I asked the fellow doing it about other kinds of mobility assistance. We were thinking initially of a vertical platform lift for our back porch to raise and lower a wheelchair. I asked his opinion of whether our stairways were too narrow for a chairlift and he said that it would be possible. They also said that they had a previously used unit for part of the installation and it would save us a little money. My wife and I liked Kohll's from Omaha for the work that they had done installing grab bars so we decided that we couldn't do any better than their recommendation, so we went with Bruno. The installer measured the stairway and we got both the vertical platform lift and the stairlift.

I have a bad knee and it bothered me too much. We live in a ranch house and we have a game room downstairs, and everything we do here is through the garage to go anywhere. I had had one other stairlift manufacturer which is Acorn visitor, and I wasn’t too happy with them. A friend of mine who had a Bruno stairlift recommended the fellow who handled Bruno. I went to him but at that time, I didn’t really know anything about them. I got a straight stairlift from Bruno and I had a terrific interaction with their installation team. The stairlift is working very well and I like getting up and down the stairs. It has made a big difference for me going up and down ‘cause I’m limited in what I do before and I didn’t go out as much. Now, I just go down whenever I want. Overall, the experience has been great for me.

I'm 82 years old and have a hard time walking. I have a straight stairlift from Bruno. The installation was fine, although the installers had to come back since there was a couple of things that didn't work out. They had to change something. The stairlift is nice to have because I'm up and down the stairs a lot of times. I have a lot of laundries and the stairlift helps me get the laundry downstairs. The quality of the stairlift is good. However, it would be hard for a big person to have the stairlift and do anything with it. Other than that, thank God for technology.

Beverly has been in the hospital and she tires out and has shortness of breath when climbing the stairs, so we bought a stairlift. We got a straight stairlift from Bruno. I've done business with them before and the interactions that I've had with their salespeople have been very good. Beverly's brother has a curved unit and several of my clients have stairlifts too. The installation of our stairlift was good. The installers had Beverly go up and come back down, and they also showed her how to turn the chair. We're very pleased with our experience with Bruno and we have already recommended them. The stairlift that we got from them will make a difference as we age. It is very good and I let people try it out.

I’m 87 years old and I have a little trouble going up and down the steps. The VA said they would put me on a chairlift and they did that. The reps of the Bruno stairlift company came out here and did some measurements, and I had a good interaction with them. Then the same people came out here and installed the stairlift. They were good and it took them three hours to put it in. I'm very well satisfied with it. We also have one at the church from the same company. Get a Bruno stairlift if you can and get it for free if you can.

My wife and I are both elderly. She needed some help on the four or five stairs that we had. At St. Joseph's Rehab where she was, the physio man recommended two stairlift brands and Bruno was the one closest to our house. So, we decided to try Bruno. We purchased a small, straight stair lift that went from our main floor up to our bedroom. The installers were both very professional. Since the installation, the stairlift has let my wife go downstairs and manage to get out the door. It has helped a lot. I recommend this company.

We purchased a stairlift for my disabled son and went with one from Bruno because of their amazing salesperson. He came when he said he was going to then he showed us some options. We told him what we needed it for, what we needed it to do, and he told us which one was our best bet. He had a really good knowledge of the product. We got a straight indoor stairlift and it fits our stairwell good. The installation team that put it in was really amazing too. They were very friendly, super-knowledgeable, quick and reliable. The stairlift has given my son access to an area of the house he hasn’t been before. And so far, we have found the product to be of good quality. I would recommend Bruno. I've told other moms in the group I’m in on Facebook that we got a Bruno stairlift and it’s amazing.

We needed a stairlift for mobility. I know the dealer and he introduced me to Bruno and it’s a good product. My interaction with the installers was excellent and they cleaned up after. I had a straight stairlift installed inside the house. It fits well with the stairwell and it works smoothly. We had Savaria before and we were constantly having problems with the micro switches. Bruno seems to have lesser switches and more durable. I have already recommended Bruno and I would let my friends see it.

I like the straight stairlift from Bruno. It’s very good. It has two remotes, if I’m downstairs, I can bring it down and if I’m upstairs, I can bring it up. I purchased it because I had hip and knee replacement. The salesperson of Bruno that came out to look at the house was very informative. However, the installation didn’t go too well. They put in the wrong battery. So when we lost power, it blew the battery and they had to come out and replace it. I wish that the foot stand was a little sturdier too. It was also a little pricey, but it’s good and safe. Not to mention, it’s also better than the other ones I looked into. In fact, I have another house in Shelby Township and I’m thinking of getting one from the basement to the kitchen as well.

I have very short breaths. And I didn't wanna fall down because of that, so my medical condition demanded a stairlift. There are too many companies that do outside stairlifts, but I chose Bruno Independent Living out of all of them. Their salesperson spent more time with me and was more thorough. He was down-to-earth and more concerned on the way it was put in to suit my needs, and the other fellow from a different company just wanted to put one in, anywhere.

I had been in the hospital and I couldn't walk anymore and go up the stairs. They wanted me to go to the home but I didn't want to so we put in the stairlift so I could get upstairs to bed and to the bathroom. My daughter works as a nurse in an old-age home and she deals a lot with Motion chair. Bruno puts it in and they do lots of work at the home so that's who she wanted to go with.

I have problems with my legs and feet and it was decided that I should have a Bruno here for safety measures to keep me from falling. I fell a couple of times and that takes me off of the steps to come back and forth to my garage and shower. The salesman had a few words with my wife about the longevity of the machine, the guarantee that’s on it and the things that you can do. Then, they moved about and showed us how to operate them. They were all business while they were here. The installation went smoothly and it was efficient to go up and down taking a lot of load off my feet. It has an automatic control on it that you can kinda run it without being on it to get it down and up. It’s a nice machine.

My wife broke her leg going upstairs, and she's been in rehab ever since. I purchased a stairlift so she doesn't have to worry about climbing the steps. Bruno was the closest one to us in case we ever have any trouble for warranty or service. The sales rep from Bruno was a fine guy. He handled everything in the correct way. He was also on the installation team and my interactions with them went very well too. It took them two and a half hours to put up the stairlift. It's been used three times and it's been successful. I like it and it works.

My husband, Floyd, and my son, Chad, are both disabled. I happened to see Bruno and they were wonderful. After seeing that they are local, I felt comfortable. I needed somebody in Latrobe and the fact that their product is made in the United States impressed me. It was also important to me to have a good guarantee. The salesman's presentation was fine. It made me decide to go with the Bruno stairlift. The salesman was also the guy who put the stairlift in and he did an excellent job. Then he did a demonstration and we didn’t have any problem understanding him. We did walk right through the stairlift though. As a matter of fact, we had to put a couple of handrails at the bottom of the stairs. He put those there so that my husband could get off of there safely. The stairlift has been very good for my husband. I was always worried about him falling and now, I don’t worry about that.

Our house has got two floors in it. My late husband doesn’t walk that well so we got a stairlift. The stairlift took him up and down the step. It made it easy for him. The guy from Bruno Independent Living Aids who came out was really good. He was nice and polite. He was well-groomed and gave me kinds of how I could do something or how they could do it. We had a straight stairlift installed. The guy measured it really good and it fit perfect. I had some concerns about it, but it worked out good. The installation team were polite. They have let me know every step of the way what was gonna happen. The quality of the stairlift is very good. One my husband's sisters and his niece came over and they said it looked really nice. They thought it would be a little worse, but they were pleased too.

Benny is not very stable on his feet, so he gets really nervous going down the stairs. His balance is off and he got the stairlift for the garage stairs from Bruno because Medicaid covered it. The rep explained everything about how it worked and how to keep it dusted. The installation went smoothly and the quality seemed to be good. However, when the stairlift gets to the bottom, it doesn’t turn to the left. It only turns to the right at the top. In a perfect world, Benny would like it to turn to the left, so he can get out facing that way, but it's probably a safety feature. Since having it, his anxiety has not been as bad because he's not worried about falling going down the stairs now and he has been a little bit more relaxed.

We had some experience with another stairlift provider and decided that we wanted to try another so we got Bruno. We bought a used stairlift, and it needed repair. We called these men and they couldn't repair it and they sold us the new one. The installation went very well. We got a straight stairlift that leads from downstairs to the upstairs bedroom. We don't have to take a room downstairs for a bedroom and that makes a big difference. We have the use of the upstairs. I like all the features of the stairlift and the cost is fair. We're perfectly satisfied with those folks at Bruno and I would recommend them.

My wife is 81 and she has fallen six times down the steps in a condominium unit where we live in. When we decided to purchase a stairlift, we had a price from another guy which was $6,000 and everyone we talked to said it should cost about $3,000 and that’s what it cost at Bruno. Bruno had the lowest price and the lady up the street had put one in when her husband was still alive and it worked fine so we went with them. Working with Gary who sold us the unit went fine and the installer who put the stairlift in did a good job. However, it took a little longer than it should have. We had a piece in it that went bad so the remotes didn’t work but they came back and fixed it. Bruno is a good stairlift. It meets all of our expectations and my wife uses it every day.

I'm 70. My husband passed away last summer. We have a two-bedroom house with an outbuilding that has his old shop at the bottom and a little apartment on top. In the past, both of our kids and their families have lived there as well as our grandson and his wife. It has always been used for something. This year, I spent a lot of time redoing the house, things that my husband and I had decided to do but just hadn't gotten around to and the apartment was one of those things. I had all the walls taken down and redone, and I had the new stairs put up there. I thought that if I'm gonna use it a lot, then I'm gonna need a stairlift because I'm not as young as I used to be and I'm having some heart issues. That way, I can carry something up, and I'm not winded when I get to the top.

I needed to get down on my basement as I have a pool table and different things that I'd like to use. I'm a paraplegic so installing a stairway was an option and that was the option I took. We looked at options throughout the past two years and what would best fit our budget. When we spoke with the representative at Mobility 101, he showed us the Bruno stairlift. He showed us the things that went along with it and it fit our budget, it fit our scenario, and it worked exactly for what we needed it for. Everyone I've dealt with at Mobility 101 were professional, kind and helpful. I was very happy to work with them.

My husband was handicapped and we had a chairlift put in many years ago. He died and I did not use it after that. Then my knees got bad and I started using it again, but it didn't last very long after that 'cause it was pretty old. It was a Bruno, whose price was comparable to what we paid 20 years ago, so I thought it was a good deal. The people who put the chairlift in were wonderful. They did a great job and cleaned up after themselves. The chairlift works wonderfully, and my great granddaughter loves it. It's quiet and it's very convenient for me. I've had several friends in and out during my surgery and they've seen the chairlift. It's right there when you walk in the front door, so they know I've got it and that I like it. I bought another one so I have two now, one to the second floor and one to the basement.

I had three companies come to my house. The reps from the other companies didn't have nice things to say about other people, but James, Bruno's sales rep, didn't badmouth the other companies. I was very excited with the way he came into my house and talked very frankly about his product and what he could do for my dad. However, my experience after that wasn't so good. James both called me and emailed me, but after I gave my initial deposit, I never heard from him again. I called regarding some problems and yet, I did not hear back from him.

My fiancé had a Bruno stairlift in her house and wanted one here too. We had very good interactions with the Bruno team when they did the sales visit. The representative was able to give us the information about the stairlift and the price. We got a straight stairlift and the installation was very good too. The stairlift is a smooth ride and it made our lives easier. Its quality is adequate for the cost and I'm satisfied with it.

My husband was in the hospital for several weeks and there was no way I could get him up and down our steps. He is a World War II veteran so I called the Veteran Association and applied for a stairlift. They said he was entitled to one and so they supplied him with a Bruno Stairlift. Since getting it, the stairlift has been a lifesaver and we're very happy with it. However, I was a bit concerned with the upward lift. It had a hesitation and I didn’t know if we were doing something wrong. I had Bruno's technicians come out and they double checked it. They said we weren't doing anything wrong. Still, the stairlift supplies our needs. It's great for going up and down our steps and it has helped us a lot. It's very quiet and the ride is very smooth. Also, it doesn't take up that much space. The Bruno Stairlift is terrific and I would highly recommend it.

My husband gifted me with a Bruno stairlift and its installation went quickly and smoothly. It was done by the owner of the company and it was really good. I’m very satisfied with Bruno. It’s a nice product and we really like it. If you’re thinking about buying a stairlift, go with Bruno.

My husband has cancer and he uses the stairlift from Bruno, and it’s helping him. Also, I’m retired from the service and I only have one lung. We have a split level, and it’s hard for me to come up and down the stairs with groceries and with my heath. The stairlift is handy for the split level and it’s nice too when I have to do washing downstairs. I can just put the washing on my lap and go down. Also, it helps tremendously to bring the things in the house like groceries or anything heavy or a box. In the evening when I'm tired, it’s great. It really helps out with our age.

I have a problem going up and down the stairs since both of my knees are bad. I shopped around for a stairlift then I went through with the Cedar Valley. I really like the price and it’s a better estimate than the other places I got, which is wonderful. I dealt with the rep named Curtis and he was really nice and very knowledgeable. He had another man who came along with him during installation and they asked me if I had any questions. They told me how to run it and it was really good. Curtis taught me how I would go in, how it would be, and what’s the effect.

My wife has a myotonic dystrophy which is a muscular disorder. She was having trouble with balance and in going up the stairs, and particularly coming down the stairs was becoming very scary for her, so I looked into two or three different stairlift providers. I had a friend who had used the stairlift of Bruno and he liked it very much, so I checked his system out. Also, the supplier of this stairlift was very close to where we lived. So, I decided to go with Bruno. During the sales visit, the interaction that I had with the reps was perfect and very helpful. They came out to the house and looked at it. Then they explained what they would do and gave us some options. The stairlift that we got is straight. We also looked at the curved one, but it was too expensive.

I am 89 years old and my home recently was elevated by 9'. This caused me to install an outdoor lift. It was a great idea, however, the thing only works 50% of the time. Not only have I gotten stuck in the lift, but my neighbors also got stuck. It is hard enough for me to walk up the stairs; but getting out of the lift was nearly impossible. My neighbor had to get a step ladder and place it in the lift. I then climbed the ladder and then managed to get myself over the door onto another step ladder so that I can get out of it (talk about a safety issue).

For quite a few years, I’ve been crawling up and coming down on my butt and I haven’t enjoyed that very much. My chairperson for the county got me a recliner chair and that thing that I press the button if I need help, as well as the stairlift. I had three different men come out -- one for Acorn and the other two -- and each one spent a long time doing measurements. The Bruno rep would call and ask me, but I said that I wasn't making the decision. She said that if there was a damage or if the stairlift fell apart, they would fix it but Acorn wouldn’t. That was the big point of why my chairperson took this Bruno stairlift.

My husband broke his ankle and it’s almost impossible to avoid those stairs many times a day. Bruno's price was better and they could do everything we wanted so we went with them. However, when I first called Bruno Independent Living Aids, I thought the sales rep was busy and that he wasn’t gonna come out but he did. He called and said he had time to come out. Had he not come out, I wouldn’t have bought from them because the other company told me that nobody else could do a stairlift on our kind of stair except their company and that anybody else would have to take the door at the top off or cut a big hole in it and only their company could avoid that. So I thought we had to go with them until the Bruno rep came out and explained that it won't be necessary and that they could do it all fine.

I was coming home from being in the nursing home for four months. I didn't have enough therapy to do steps in the nursing home, so I'm continuing therapy at home and I'm using the Bruno stair glide to get up to my bedroom. I got two half stair glides, and it works very well and I'm very happy with it. The installation was a clean job. Bruno has made my life a lot easier and more comfortable. I'd recommend them.

I got neuropathy and it's getting worse, and I got a bad back too. The VA went to Bruno Independent Living Aids and set me up with them. The lady who came down to measure and put in the stairlift order was nice, very friendly and knew what she was doing. I got a straight type stairlift installed down the basement where I go get groceries and stuff and where I keep my tools and do things for the house. The installer was great. He was professional, well-mannered and cleaned up his mess. He knew what he was doing and he had the stairway up in about two or three hours. Before, I couldn’t maneuver the stairlift up and down the stairs but I can now maneuver it. My wife uses it more than I do because she does the washing at the basement. We both enjoy it but I suggest they speed it up a bit. Bruno is a good company to work with and I'd recommend them.

My son-in-law and daughter bought a house that has a mother-in-law’s suite. To get up to the main floor, there are 20-some-odd steps. I have two bad knees and after making up and down the stairs a couple of times, I said that we were gonna put a lift in. Prior to buying the house, my son-in-law and daughter looked at a house that had a lift so they have the idea. My son-in-law shopped around and ended up getting Bruno.

I have two Bruno chairlifts. I had one installed when we moved in here and it will be five years in October. It was put in by a guy from Whitby, who has since gone out of business and retired. We have it looked at every year to make sure everything’s working right. Then, I was having problems getting upstairs and now we have two sets of stairs. I had the other chairlift put in three months ago. It’s the same make but a newer model and it works better than the older one. It's straight and it goes up to the second floor. There's plenty of space in there when you get to the top. I can also fold it up, so if somebody else comes up they can get by just fine. Both the chairlifts are working well. I’m happy with what we got.

Bruno has made a world of difference for me. I had a hip replacement surgery about a year and a half ago and I've had problems with it ever since. I also wound up with an infection in the hip, so they took the hip out. Our stairs are steep and small enough that I couldn't get up and down, so I needed a stairlift. We had rented a wheelchair from Norco so we asked them and they told us about a guy in Pocatello. The guy had a couple of different models, but he really recommended the Bruno. So, we took his word for it. The installer came over and he had all the stairlift in, set up and ready to go in one day. We've been really happy with Bruno's stairlift. Our bedroom, bathroom and laundry rooms are downstairs but we also have an upstairs bedroom, so the stairlift is a lifesaver.

Installing the Bruno stairlift went well. It took the installer the better part of the day. He had some problems with the transportation as well as another couple of things. But so far, so good. However, we have a little jig in there and we may call back and ask the installer to come out and see what he can do about it. It's not smooth all the way down. Still, I like the stairlift. I'm 85 and it's not getting easy to go up and down the stairs. My husband, although younger, isn't in the best of health either.

Bruno talked about what they could do and really worked well to get the installation done. They had to build a ramp out from the kitchen because the door was too narrow to put the stair glide there. They moved the steps out to the middle of the downstairs utility room. We have six stairs going down from the kitchen to the utility room, which is how we get out the back way. They connected it to the stairs and had gotten the stair glide on. I was amazed. The fellas that came out were absolutely wonderful. I can’t praise them highly enough. They also came back yesterday and they were very professional, good people. The stairlift's quality is excellent and the only thing we had to do was the painting.

My wife and I are 87 years old. The VA was here and they said that we needed a stairlift. Three days later, a straight Bruno stairlift was installed. I was very impressed with the team that did that. They came all the way from Pennsylvania and they installed the unit within three hours. The stairlift is very good and its quality is excellent. We don’t have to walk up and down the steps anymore. When the unit gets down to the bottom, it stops and then a metal piece comes out and it goes down the rest of the way. Then, the unit goes down to the concrete floor, so we can get off there. My wife fell down the steps one time, and that was before we had the stairlift installed. Now, I don’t have to worry about her falling. If she doesn't wanna sit in the stairlift, I’ll strap her in. The unit's got a safety belt. I'm very satisfied and I'd recommend Bruno.

I had an abdominal aneurysm that gave me a 50% chance to live. Then my lung collapsed and they found a blood clot in my left leg and amputated it below the knee. I still have problems with it above the knee. Then my kidneys collapsed and I also had a tracheotomy. 11 operations later and 10 months in intensive care, I started to get my good leg back working but I'm still confined to a wheelchair.

Brun did an excellent job installing the stairlift. They were very thorough and they explained the stairlift. The stairlift has been a major help for me and I recommend Bruno.

Before my dad passed, he no longer had the ability to walk and was in a recliner for a number of years. His bedroom, bathroom, laundry room and entertainment were all upstairs. So, VA provided a grant for him to get a stairlift after he was unable to get upstairs to even take a shower or to sleep in his own bed. My dad said that everything went well with the installation. The installers were very kind and courteous, and made sure that he was comfortable with using the equipment before they left. My dad was a heavy guy but he was able to get up and down from it. He also didn't have any problems with stability while he was on it or turning it. However, when we put down the foot plate, it hit the stairs. Also, my wife said that the stairlift was in the way but mostly because we had to put it halfway up the stairs. But other than those, we haven’t had any issue with it.

I fell down my front steps and I was in the hospital for a week. I had some home healthcare nursing and they told me that they had to get some way to get me in and out of my house other than the way I’d been doing it as I wasn't gonna be able to do it longer. They went to the VA to see about doing it and said that they’d let me know when it would be approved. Then, I got a phone call saying it was approved. I started getting people calling me to come out so they could make a bid on it before they got the stairlift installed and it took about three weeks. The VA said that if it were regular steps, they'd just send somebody out to do it but when it gets to where the stairlift has to go up and turn, there’s a difference in pricing so they take bids on it and then they send somebody out. I had Bruno installed and it's been good. I use it all the time because I don’t wanna repeat what I did before. I like that it turns when it goes up and makes the bend. It's also easy to operate.

From our investigation, we thought that Bruno was a better one. It seemed like it was built more sturdier and with better materials and softer seats. Also, we liked its various features including being able to turn the chair around to get on and off. We purchased a Bruno stairlift about 11 years ago and it wore out, so we had to purchase a new one. The sales rep, Robert, during our recent purchase was very helpful and knows his subject matter. He went through it all with us. We want what we already had and we decided to go ahead and purchase the same thing again.

I have trouble with my legs and I'm 82 years old and we got two flight of stairs. A lot of stairlift companies called and I found out that I could possibly get a stairlift through VA. So, I went on that route and got a Bruno chairlift. Bruno’s customer service has been very good. They went through the VA to get it paid for and they did it very quickly. They put it in after the VA called them and they made the deal. They called me and told me that they were gonna come down and look at the situation. Then, they measured everything up and told me that it may take two weeks or two months before approval but they were sure that it will be approved.

I had an awesome experience with Bruno. I dealt with Acorn before but I didn't have a good experience with them. I dealt with Bruno for my parents and the company was awesome, so I also dealt with them on a personal level as well. I had really good interactions with the Bruno team and Andrew was my sales rep. The cost of the stairlift was reasonable and the installation was quick and easy. The crew gave a demonstration even though they didn't have to because I was familiar with it. We like the straight stairlift that we got. It fits well into the stair well and it functions well, too. I like that it can fold up and get out of the way, so that if I don't need it, I don't have to walk around it.

Our first stairlift was a Bruno and we had a good experience with it. So we got our second stairlift from them as well. We got a straight stairlift and the cost was reasonable. It also fits well in our stairwell and the installation team was very good, polite and professional.

My wife is disabled with bad knees and she can’t get up and down the stairs. I bought her a stairlift, so she could move. The company that I bought it from is only about 6 miles from my house, so I had the opportunity to go down, meet the people, and see one of their units work. Right there, I tried out the Bruno stairlift and I liked that it was made in the United States. I was so excited to be able to find a company that was close to my house that would do the work right away because I had to get my wife out of a rehab post within a certain amount of time and they managed to get it done before she had to get out.

I’ve already had a Bruno stairlift before and had a good experience with it. But I’m having a little problem with the one I got this time. It stopped in a couple of places where it’s not supposed to. But other than that, I love this thing. It’s really comfortable and it's a good machine. It's perfect and I would recommend Bruno to anybody. The reps who came for the sales visit were good people too. And the installation team was here and gone before I knew it.

Bruno is the best stairlift provider on the market. We had one installed in our house, but it had gotten to the age that they could no longer find parts for it. So, we got a new one and have had it close to a month now. So far, I like it although I have to keep trying different positions and I have trouble with my feet on the footpad. I will be glad when I get so accustomed to it that it’s like I don’t even have to think about it and it just goes on automatic pilot. My husband is very fond of the smooth slowdown at the end of the runs, too. I’ve finally figured out that crossing my ankles with the left foot on the black pad is the only thing that seems to work for me every time.

I called various vendors and received some flyers and brochures. At that time, Bruno advertised that they had a record for exterior stairlifts and with information that it operated even below zero which is what it gets here in the winter. So I called Soper’s, the agency that housed Bruno's product, and I talked with Tim. I asked him if he had installed any exterior stairlifts and he said he had. We went ahead with the project with Tim a year ago in August. We purchased an exterior that was specially made because of the length of the covered walkway. We’re up about 35 feet from the street that we live on. My wife is a semi-invalid and needed to get down those stairs so that was specially ordered for her. It was the first Bruno product that we had. It was absolutely marvelous and that has worked beautifully for the entire year.

For a year, my wife and I talked about getting a stairlift. It wasn't something we really needed but maybe someday we will. My wife did a lot of research about providers and she felt Bruno was the best, most reliable and best engineered system. Their sales reps were very good at explaining things and Bruno has a very nice showroom where we saw the various ways to install it. We tried the indoor stairlift type, but we originally thought we were gonna get a curved one. We spent a lot of time going over it with their sales rep and he showed us to get a straight system. A week after we got it, it was installed and the installation was extremely impressive. It was very orderly, neat and much faster than I would have imagined. When I broke my foot, I used it 10 times a day for a month. Its best feature is how well it works. It's remarkable. Our experience with Bruno is very positive and I would happily recommend them to anyone.

Our vacation home has two stories and since I have ALS, I can’t climb the stairs. We had Bruno put in a stairlift for us, and the people who came were very helpful. They ordered it and got all the parts in. The installer was excellent. He was very methodical and informative. I like that when I get to the top of the stairs, I hit the button and it swivels so that my feet are over the landing. It's easy for me to get in and out of it at the top of the stairs. It's expensive, but we felt that the cost was appropriate for what we got.

My wife is not able to go up and down the stairs and when we bought the house, a Bruno stairlift was already in here and then it went down. My wife is 100% disabled and the VA wouldn't repair it because it was under contract with them, so they replaced it for us. The Bruno installers were very good. I have met them before. When we bought our house, they were doing something else for us and they were very informative and easy to talk with. The installation was easy and they were able to put the stairlift in within just a couple of hours. I like that this new stairlift is quieter than the other Bruno stairlift. I would definitely recommend Bruno.

I'm an amputee and I went to the VA, and they chose Bruno Independent Living Aids. The rep that I dealt with when setting everything up was great and the process was fine, although I had a little problem out of it for a minute with the computer chip that failed. I couldn't retrieve it and they came out within a week, because they had to order the part, and fixed it. I've had the Bruno stairlift for about a month now and I got the straight model that goes straight up my steps. I like the retrieve feature because I'm able to park it up the steps. My experience with Bruno was outstanding and I would advise my friends to go with them.

The VA had a stairlift installed here at home for my husband as he can’t get up and down the steps too good. The rep from Bruno and two other people came out here and then they sent their report to the VA, and the VA got to choose the one they wanted. We ended up with Bruno whom we had very good experience with. We already had a stairlift here and they wanted to extend it and bring it around a little bit more for me. So they took our old stairlift down and put the other one right up. After installation, they cleaned up their mess and took all the other garbage out. They showed us how to use the stairlift and talked to my husband a little bit about it. They were very good. I get on the stairlift myself when my legs are weak. It turns and takes me all the way up to the top and turns around to the beginning, and it’s much easier for us to help my husband in the chair that way.

The shower is upstairs and I can't climb the stairs, so I purchased a stairlift. I went with Bruno since the VA paid for it. I have had it now for a couple of weeks, and it has been holding up fine. The reps and installers were great. The only problem I had was it took a little bit longer to install it than I thought it was going to. Nevertheless, it works.

I have osteoporosis and COPD, and my daughter wanted me to move because she wanted me on one floor. I’ve been here for 21 years and I didn’t wanna move because I have 14 steps and they're very steep. The state brought the straight Bruno stairlift and put it in, and the reps were wonderful. The fit of the stairlift in the stairwell is great, too. The installer was in and out in no time and there was no debris left. The quality of the stairlift is great and I’m very pleased.

One of our daughters was in a terrible car accident and to get her into the house and upstairs, a stairlift was the only thing we could come up with. We went to the local distributor and they suggested Bruno. Dealing with the rep was concise and to the point and the installers worked very efficiently and got it in in a minimal amount of time. We got one stairlift to get up the front steps and into the house, then one to get up to the first landing and another one to finally go upstairs. The stairlifts were very pricey and the cost was much more than I had expected but we needed it, so it worked.

My daughter-in-law had an operation and she needed a way up and down the stairs. I'd dealt with Bruno's people before, so I tried them again and the sales rep did a great job. The cost was what they told me I had to pay. Also, the installers did the installation in no time and did very well. I’m very satisfied and I’ll recommend it anytime to anybody. I have a Bruno scooter for my son too.

I am a senior and I live by myself and the stairlift has been fantastic. It works great and I really enjoy it. Before deciding, I went to three different people and I liked the guarantees, the quality and the service that Bruno gave me. In fact, even if I should need repairs, which I doubt, the amount of money for it is very reasonable compared to the others. One of the three even had a price of $11,000 which was almost practically double of what I had to pay. Although I felt that I could go up the stairs another year before I needed the stairlift installed, I figured I would do it and save myself for the year. And I’m happy that I chose to do it earlier.

My husband had a spinal cord injury and the VA purchased the Bruno stairlift for him. The rep came to do the measurement and even sat and had a conversation with my husband, which he enjoyed. Then the installation team came and installed a straight down stairlift from the main floor to the basement. They have walked him through everything and got everything working great. Bruno is a hometown company and the people who installed and did the measurements did a wonderful job. The quality of the stairlift is also fantastic.

I use a cane and have difficulties going up steps. We were satisfied with the sales rep from Bruno so we went with them. She was very professional and extremely knowledgeable. She did all the measuring and was here for a long time. She explained everything and then the tech who installed it did a perfect job. We're very satisfied with how it's working, and we've used it a lot. We use it for not only us, but we put packages and so forth on it to come down the stairs. We would recommend them without question.

My girlfriend’s mom has a form of Parkinson’s and it's super advanced. In two years, she has gone from being able to walk to not being able to. Our house was not easy to get into for someone in that type of situation and so I wanted to make sure that she was able to get into the house. I called a lot of the local people in my area and they recommended Bruno so we went with it. The sales call was good and so was the installation. Everything was perfect. The straight stairlift as it goes from the basement to the kitchen, like bottom level up. It’s compact and doesn't take up any space. My kids want to ride on it, but my girlfriend’s mom is the only one who needs it and so I don’t feel like it's in the way. She comes over once a week and even with that, there's a lot more time that it's not being used. It’s expensive but it has a very high quality. It works well and everything is great.

My husband had a really bad fall in March. He had a fractured vertebra in his back and needed a stairlift. We got a Bruno unit through Columbia, which was the same company that did the stair glide and something in our bathroom. It was ordered by the VA because my husband is a veteran. Columbia was very personable and kind. They came out and did all the measuring. And I was so thankful that we qualified because you have to have a certain angle height on your stairs to be able to qualify for the stairlift. We would never have been able to afford it without the VA ordering the stairlift for him.

I have arthritis in my knees and my husband has arthritis in his hips and we both have trouble going up and down the stairs. Our son then bought us a Bruno stairlift for our birthday, as it was higher rated than the others. The sales rep who came to our house was very nice, courteous, and very professional. The guy who installed the stairlift was very professional and courteous as well and he made sure that we were completely comfortable with it before he left. The unit we have is a straight unit and there's plenty of room for able-bodied people to get up and down. The unit is great, too. It is very well put together and it meets our needs. It makes it easier to get up and down and it makes life much nicer. I've also recommended Bruno to my sister who has similar problems.

I can't walk the stairs so the VA contacted somebody to put a Bruno stairlift in. The sales rep was very polite and he seemed to know his business. He came out and measured it up and kinda described the stairlift to me, and it sounded alright to me. We got a straight stairlift that goes from the kitchen to the basement and I like it very well.

My daughter's left side has been paralyzed and she needed to have a stairlift. The insurance then chose to provide us with a Bruno unit. People came out and they took measurements. They also made sure that my daughter is on the side that would be the best for her to be on and installed the unit. The installation team was very good and they explained and showed everything to us. We also had to ride the stairlift and try it for ourselves. And the unit, which is a straight one, is working great. It's made the stairs narrower, but we'll adjust to that.

I got a quad-level house, so I had three stairlifts installed and they’re great. It's been okay and Bruno did a good job but the remote stops working halfway up. Something might be a little off on the setting and I’m gonna give them a call and they can figure it out before I have them ship it back. Other than that, I love the stairlifts. The installation was excellent and the installers got all three of them in the same day. They also took the extra time to try to change the frequency of the remote so that all three of them would not be going up when I’m only riding one. They did an excellent job and I would recommend it.

I'm 67 years old, and I have cancer. I've had a stairlift in my house for the last 15 years since I need help getting upstairs. I had purchased one two years ago, and it was garbage as it wasn't working properly. I contacted Benchmark and the owner came out and gave me an estimate, then he put in the Bruno stairlift. He was very clean and he did a super job. Even though I've had one all the time because I had one for my husband years ago, he demonstrated everything and he was never in a rush.

I had a stairlift for a couple of years and the brand that I had was absolutely terrible. It was broken most of the time and I couldn't get any responses from the company to fix it. I needed one for my wife and myself to get up and down the stairs, so I started looking for something better and Bruno came up as one of the best ones on the market. The day I called to inquire, I was able to get a salesman out to the house that afternoon. He sat with me for a good two hours and we talked about the stairlifts, what they're capable of doing and how they're made. I was very impressed with not only him but the product itself, so we decided to go ahead and pursue it.

The Bruno stairlift helps a lot. I’m in a wheelchair and I’m not able to walk anymore. It’s hard to get up and down the steps. Having the stairlift made a 100% difference, ‘cause now I could go up and down the steps to the bathroom. Before, I was just stuck in this living room with a hospital bed and a pot. I’m glad having the stairlift. The ride is also very smooth. Bruno did a really good and quick job, and the guys were really nice. The stairlift is a straight one. I told them I needed a bigger one ‘cause I’m on the heavy side, but they said it would cost more, so I did with the one I got. The installation went fast and everything was really good.

It's difficult for my knees to get up and down the stairs and the community gave the Bruno stairlift to me. When it was installed, everybody was nice. I have the curved stairlift and I’m very happy with it. I would have liked it a little faster but it is what it is. The fit is wonderful and it’s just great.

I was very winded when I was coming up the stairs which led me to purchase a stairlift. Bruno has an excellent record where people have blogged nothing but good things about them. I wanted to keep the door on the basement and the rep said they would. They were excellent. Also, the installation crew was very courteous and quick, and they made certain that the stairlift was installed properly. I've already recommended Bruno to someone else.

My husband can't get up and he can't walk. I have a bad back and I can't walk either. Bruno offered to help us and we purchased a stairlift from them for my husband. Their reps showed me pictures of the actual stairlift and they explained it to me. I really liked the idea of the catalog and the pictures. We have a curved indoor stairlift installed and it fits very well into our stairwell. I also have enough room ‘cause sometimes I don’t need to use it all the time. The installers did the installation in no time and they showed us how it worked.

The person who came in and installed the straight Bruno stairlift was terrific. He was very knowledgeable and he explained when I had any questions about it. I feel safe on the stairlift and it’s comfortable to sit on. It’s also easy to fold up and get out of the way for other people who walk up and down the stairs. I’m very happy with Bruno, the stairlift and the people who work for them. They need to advertise though. I see Acorn all the time on television but I never see Bruno. My cousin did a little research on it and Bruno is supposed to be the best on the market. I have recommended Bruno to one of my cousins in Tennessee who has a vertigo problem. They have a long stairway up to the second floor and they were even considering getting rid of that house because of it. But now, they may not have to do that because it’s a beautiful house.

I had a physical problem and Bruno stairlift was a Godsend. We like that Bruno is run by a family because we've had a family business. Their reps came right away and we were very impressed with them. Two days later, the stairlift was in and they had done a wonderful job. The installation team couldn't have been any nicer. They were two very nice boys in their early 20's and they knew what they were doing. They were very polite and I couldn't have been any happier. I love the lift and we got it for a fair price. I had referred a friend to them.

My wife was having trouble breathing and she would get partway up the stairs, stop, rest and then go a bit further. We didn’t wanna move out so we got a stairlift. Aside from Bruno, I called a couple of other companies and one never even called back. The other one had a salesperson that came out and didn’t seem to know about it. They were cheaper by $500 but if they didn’t know their product well enough, I'm not even interested. I called Bruno and I got immediate action. Also, I wanted to get the stairlift that would lift off at the bottom and they had that. The two salespeople who came were very good and we talked about where we were gonna run the wires and how they were gonna do it. The stairlift is straight but it has that mechanism where you can lift up the bottom two feet. It sits at the very bottom on the lower level floor in order to wash that floor or clean it because it's tile down at that area and you have to be able to clean it at times.

We needed a stairlift after my husband suffered a stroke. We went to the VA and they recommended Bruno. The installation team was absolutely wonderful. Even when they came out to measure they were very, very nice people. That was the first time in a long time we got somebody to come in to do something and didn't have a problem. Then I was given a piece of paper that I made out and sent out for the warranty. They took pictures with no names or address and put it on the internet because they don't do a lot of the outdoor model and we're one of the few who has it. A good part was that our stairs and railings were very stable. None of that had to be changed out.

My husband has Lewy body dementia and the Parkinson's side of it is he's having trouble going up and downstairs. We went through the Veterans Administration and they're the ones that arranged to have a Bruno stair lift. The VA came out and did the assessment that we needed it. And then Bruno came out and measured. Then they came out and put the two straight stair lifts in. The installers were great. My husband was there and they were very respectful of him.

I have asthma and hepatopulmonary syndrome. I can't do the stairs but I had a very nice experience with Bruno. I like the stairlift's safety features. Their sales reps were very nice, polite and informative. They got me what I needed. I got the indoor straight stairlift with two different steps. When the installers came, they told us how to use everything.

My mom had a fall and fractured her pelvic bone, and she couldn’t get up and down these four steps from the garage into the kitchen. So, we decided to get a stairlift. Burno was the only one in Winchester and their sales reps were good. They came out a couple of times. We were gonna go with the hydraulic lift first, or the elevator-type thing, then we decided to go with the chairlift. But, they were very accommodating, very good. The installers taught us how to use it and all the ins and outs of things. Teven had mom sit on the chair and showed her how to use it. We got the indoor type and it’s straight, and it does not take up much room at all. It goes up and down very smoothly, too. The unit is well worth it and is great. It's better than her trying to pull up with grab bars, trying to hoist herself up. It's for her safety. We’ve already recommended them to a couple of people that we know could use them.

I had a stairlift for years but it quit working, and I had to get another one since I needed to get to my basement. I got a straight one from Bruno and the installation was speedy but it took a little longer than they had anticipated because they had a message to ask me and I had a message to tell them. But the stairlift fits on my stairwell fine. It has little variations that I’ve had to adjust to, but it’s working out.

My husband fell and broke his hip and he needed to get up to the second floor. We had Bruno before when my mother lived here 15 years ago. After she passed away, we had taken it out and sold it. But, we were very happy with it when it was here, so that was why we went with it again. Furthermore, I looked online at reviews, too. We have had our stairlift for about a month now, and we are happy with it. The rep we had was the same person that had been here before, and he was excellent. The installer was also the same person. My husband likes that the stairlift works. Everything seems really good. They seem to have thought of all the safety features and we're very well pleased. We recommend it.

The man from Bruno Independent Living Aids that came here was very professional and explained everything nicely to us. The installation team also did a good job. The product has been holding up very well. It was very easy and a pleasant experience. We are very happy with the work and the function of that stairlift. We got on it everyday.

Jim was not able to climb the flight of stairs. He is suffering from myositis which affects the muscles. We've had Bruno stairlift for two and a half months now, and it seems to be holding up. He likes being able to get up and down the stairs. So far, so good, and I'd recommend it.

My Bruno stairlift was ordered by my doctor through the VA and I've had it for three months. We had their reps come here and they were fine. The installers did great as well. The stairlift is holding up fine and I'd recommend it.

We got a Bruno stairlift for our handicapped daughter. It was expensive but we were pleased with its quality. We had the Bruno rep over and everything went smoothly. He was very courteous and knowledgeable. The installation was done within a day and went very smoothly as well. The installers showed us how to use the stairlift too. It's straight, compact and fits into our stairwell just fine. The Bruno stairlift has made it easier for my daughter to get up the stairs at night to bed. The only thing was that, she has spastic paraplegia and has difficulty controlling her legs, and the footrest on the stairlift didn’t extend out far enough for her. So we have improvised and made an extension of our own. Although it would be nice if Bruno had a couple of options for the footrest.

One of my neighbors had the same model of Bruno that I have. I went to see it, and I liked how the installation looked in that particular unit and they insisted that I get on and ride it. I did and it was very smooth, and that was how I decided. I also got a stairlift for safety. I broke my femur last November. The installation went well, too. It's very comfortable, easy to use, and it's pretty good quality. Before I got Bruno, I would only go out once a day because going up and down the stairs took a tremendous effort and it was exhausting. Now if I have to go out like three round trips today, I don’t hesitate. It gives me more freedom.

My husband Jerry has been having problems with his leg and walking. He had two dangerous falls on our stairs. The man who owns our place purchased a straight Bruno stairlift for him and had it put in. The technician was very nice and he came over before putting the stairlift in. I couldn’t ask for a better person to come out and install that chairlift. He took his time and he went over things with all of us. Since having the stairlift, we've liked getting on as well as riding up and down. I really like it and it's well-built. It does my husband good that he doesn't have to walk up and down the stairs.

I've had both of my knee joints replaced where one of them had surgery on it four times. I was falling a lot and now, I'm having back problems. The VA doctor I go to had put an order for a stairlift in and picked Bruno. We had Bruno's rep, Stephanie, to come out and do measurements. She was really professional in doing it. We have two different stairs to come in the house. The main steps are coming in in the front door. It has a curve in it but the one I have in the kitchen goes up to a bonus room which the master bedroom's off of it. Stephanie looked at both of them that day and she said, "This would be the best one." The stairlift that I got was just the straight up and down. Then we had three guys come one day to put the ramp out of my kitchen and the garage and the stair lift in.

I had a chairlift before and I dealt with the same people from Bruno where I bought it for the other stairlift. They were excellent and I’m happy. Both the product and the experience were fine.

I had a stroke and I needed to get up and down the steps. The Bruno sales rep was very nice and he answered all my questions. The installation was great and it didn't take very long. My stairlift is made up of 12 steps and I've had no problem with it.

My mom is 92 and she can’t go up and down the steps anymore. Medicaid recommended Bruno to my mom. The people from Bruno who came over were terrific. They measured everything and explained how to use the stairlift. We had a straight stairlift installed. It was the smallest one we could get because it was a narrow stairway but we’re able to get up and down. We just lift up the chair and the arms on it and it’s fine. It also goes up slow. However, we had a little issue with it but within a day, I got it serviced. I was very satisfied with them. Since having the stairlift, my mom can go up and down and can start going outside again. She loves the stairlift. It’s perfect.

My husband has Parkinson’s. We just moved here and a friend said that they had Bruno. She had been using it for years now and she said that it was a really good brand, so I trusted her. The sales reps were really good. The stairlift cost $4000 which is a lot of money, but it is a very nice stairlift and it’s very good quality. We were able to get our doctor to send something in so we could get a discount, and we should be getting some money back which is nice.

The stairlift from Bruno is an awesome machine. We love it. I moved my parents in with me. My mom is 90 and my dad is 89. I ran out and researched Bruno and liked all the features they have. The gentleman who came to the house for a sales visit was open, friendly, and not pushy. He worked with us, did the measurement, and did everything that needs to be done. He also gave us a great estimate. I go by gut feeling and he just felt like he was honest and true and upfront, and he was. The installation team was excellent too. They had everything cut and done ahead of time. And when they came in, all they had to do was install it. We had already moved my mom and dad in, so they didn’t have any way up and down the steps. But they got it in so quickly, so it’s wonderful.

The Bruno Stairlift made it better for me to get up and down the steps. The quality is very good and I get along very well with it. It’s a straight stairlift and it fits my stairwell just fine. It took about two hours to install and their representative was very courteous.