Bruno Independent Living Aids Reviews

The Bruno reps were very friendly and helpful. We had a brochure and the stairlift was like they explained. The installation team was fabulous. They did their stuff, and worked around things that we had here, and were able to do their work. We were happy with the whole crew. They were all very friendly and helpful. My husband doesn’t have to worry about falling down the stairs anymore. The stairlift is a real convenience for him and a lifesaver for me. But it beeps all the time. So I just turn it off, and then turn it back on, but I don’t know why it’s beeping all the time. Other than that, we’re extremely happy to have it.

I’ve looked around on the internet for chairlifts and stairlifts, and I ran across that Bruno is American-made, and that they had a pretty high-quality rating. But they measured it wrong, and they’ve installed the chair short. I asked them about extending it, and they keep giving me the runaround. I don’t breathe well, so I couldn’t test it out before the guy finished, or else, it should’ve gone up another foot. But now, I have to come down a stair to get down to the chair, and that’s not what I’m looking to do. Also, I don’t have the energy to be chasing people around anymore, because I’m sick and I don’t have the patience for it anymore. Bruno should have better control over their distributors or installers. They’re not repping their product very well.

Bruno came up when we were looking for a stairlift provider and my sons did it. The quality of the stairlift is great and it works, which is all I care about. It gets me up there and it gets me down. The guy who installed was professional all the way.

My legs are weak. I had two straight Bruno stairlifts installed, one from the downstairs to the kitchen and one to the bathroom and bedrooms upstairs. They were expensive, but they will be worth it in the long run.

Everything is working out perfectly with Bruno. When I searched on the internet, they were the number one and I wanted the best. We got a straight stairlift, so it was easy. Its price was reasonable as well. There was one little issue with the wire that wasn't connected so it didn't work initially. But the technician figured it out and everything has been fine since. The stairlift is doing everything it's supposed to do.

I've had Bruno for 30 years and needed to purchase a stairlift. Everybody I talked to was reliable and explained everything very well. With the stairlift, I don’t have to move out of my home and move into some two-room apartment. I've recommended Bruno to several people.

I have mobility problems and a friend told me that Bruno was okay. I had a straight stairlift installed by them and I was pleased with everything that the installers did. I've had it for a couple of weeks and so far things have been good.

We had an old Bruno stairlift at my parent's house and we replaced it with a new one. A guy named Paul installed it. He has done repair work for us in the past. When he was repairing the old one, he told us that it needed a new motor and we decided to go with a new model. The newer model we got is a nice upgrade and gives my parents a little more room on the stairs.

I live with my daughter and I’m upstairs, but I have rheumatoid arthritis and cannot make it up and down the steps very well. Bruno gave me more help financially than anybody else. I bought two stairlifts, a straight one, then there's a landing and then there's another short one. The stairlift is working great. It’s very nice and comfortable. I enjoy it and I like that you can hang stuff on the sides.

I decided to get a stairlift for my health and contacted Bruno. The installation took about two and a half hours, which was very fast. The installers also explained to me how the stairlift worked. The stairlift is what I paid for and I'm having a good time with it.

I had broken my arm and I had fallen three times, so I decided that getting a stairlift was the safest thing for me. I have another stairlift in another part of the house and the company I bought it from sold Bruno. The reps were very nice people and the installation went very well. The stairlift makes it easier for me to get upstairs. But I wish, instead of the track being metal, it could be the color of the woodwork.

I have a long run of stairs and stairlifts are not gonna get any cheaper. I wanted to get one installed, and I went with Bruno because being in Fairbanks, we only have I think the Alaska Stairlift. So, they have the Bruno product. I looked a little bit online and the Bruno seemed to be a good – where Acorn had some negative reviews. It works fine. The installers were fine too. There was a few spare parts left over and that was good. But I would like a turbo model as it goes twice as fast. Nevertheless, overall, I have been very happy with the service so far. I would recommend them to anybody.

My Bruno stairlift works fine. The VA picked it for me and paid for it. I get in the chair, and electrically, it takes me to the bottom and then I leave. I am pleased with it.

Bruno's stairlift appears to be a good piece of equipment. My interactions with their reps were very good. I had a straight stairlift installed and the installer was very pleasant and did a good job. It's as compact as it can be and it appears to be engineered well. So far, everything is working out wonderfully. I even took my little four-year-old neighbor buddy for a ride up the other day and he loves it.

My wife and I both have some problems with stairs. We went to look at Bruno's stairlifts and we decided to get one. Things went very well during their sales visit and the rep explained everything as thoroughly as necessary. The installation went very well also. The team did what they were supposed to do and they explained the stairlift. Thus far, I'm well satisfied with it.

The Bruno stairlift was installed quite well. I'm quite handicapped and the VA provided it. The installers got it done in half a day. There’s a couple of spots where it hits a rough spot on the lift down by the first landing. But other than that, it works great. It gets me up and down. I'm quite satisfied with my experience. It's a curved stairlift and it has two landings. We have a quad-level, and we took it down from bedroom level, to the kitchen level, to the rec room level.

I had 27 falls down the steps and the VA put me through a test work about my being able to get around. My brain would tell my left foot it moved, but my foot hadn't actually moved. So, the VA bought a Bruno stairlift for me. Dan was excellent and he explained it all to me. The stairlift is curved all the way down and I can get on and off of it really easily. I'm almost 71 years old, and all I live here with are two little dogs. The chihuahua stays always in the basement but the min pin goes up and towards the bed with me. The stairlift has been in for about two and a half months and its quality is really good. The only thing that could make it better is if it had a black chair instead of a gray chair. Overall, though, I am satisfied. I appreciate it and it has made my life a lot easier.

The Bruno installers were good. They had done some work for my brother so I knew them. I have Parkinson’s and I needed a stairlift. I use it for getting up the steps. I also use it for laundry and groceries. Somebody up the top of the steps takes them off, the stairlift comes back down and you push it back up.

The Bruno salesman was very professional. He knew what he was doing and gave us all the right answers. The installers were very good too. My wife was having difficulty climbing the stairs and the stairlift gets her up and down the stairs with no pain. She gets on the chair, gets up, and gets off. Having the Bruno stairlift has made life much easier.

Both of my parents are 85 and are having a lot of mobility issues. I pushed towards getting a stairlift and they resisted it heavily. But then, I really wrestled with it. We went for Bruno and everything has been great. I couldn't be happier. I was there during the initial consultation and it was fantastic. My parents live in the middle of nowhere and the reps drove quite a distance just to get to that location. They were straightforward, concise and very clear on what they were gonna do and what was needed towards the install. Also, it was really fast, from the time we got the initial consultation to the installation.

I would highly recommend Bruno Independent Living Aids. They did good. Their installation team was fantastic. The stairlift gets you from point A to point B and back to A, which is the biggie.

We talked about putting a stairlift in and saw online that Bruno was sold through James Medical. I checked that out and had a straight stairlift installed. Roger had fallen down the stairs and broken his neck. Having the stairlift makes it easier for him when he goes upstairs or downstairs.

My mother is pushing 90 years old and she needed a stairlift. Bruno comments out on the internet were much better than Acorn. Also, their rep didn't seem like Acorn’s rep, which seemed like he was just trying to make a sale and was calling other people to prove how much his chairlift is cheaper than others. It didn't rub me the right way, so I started looking into others. Bruno sales rep was great. They were straight shooters.

I tripped down the steps a couple of times and my legs were messed up. I had a Bruno stairlift installed in my upstairs steps and the reps were very nice. The stairlift is glass. It's lovely and like a Cadillac. Plus, it doesn't take up much room and it doesn’t make noise like the other ones do. My favorite is sitting in it and pushing the button. If a friend needs a stairlift, I'd tell them to use Bruno.

We had a straight Bruno stairlift installed and it's working great. The gentleman that put it in was very, very kind and very knowledgeable. It was the same thing when we bought it.

My knees and legs are gone and it’s very hard to walk around and get around. I belong to the VA and I heard that they had stairlifts. I asked them for one and they said that I could have one and they sent it in. They selected Bruno and I got a straight stairlift. It fits very well in our stairwell and the installers made no mess. Their reps were very nice people and I love the stairlift. It's very good quality and it made it easy to go up and down the stairs. Before that, my legs would hurt like crazy all the time. It's a wonderful thing.

I have a bad heart, bad kidneys and I can't go upstairs. I purchased a straight stairlift from Bruno and had it installed inside my home. Their installers were right on and I was happy with them. So far, this stairlift has been taking me up 28 steps. It's of great quality.

My shower is upstairs and because of the fallen arches in my feet, I can’t make it up the stairs. I had a straight Bruno stairlift installed. The rep was good and the installer did an excellent job. The services were good too. Plus, the stairlift's quality is excellent. Having it is really amazing.

I'm very happy with the stairlift that we got from Bruno. My dad uses it everyday. The day that I called about it, Bruno's reps came within 15 minutes and installed it for me because my dad said he couldn't get up the stairs and my dad's at end-stage cancer. They were so great and I'd highly recommend them. In fact, I had trouble with the lift two days after I got it because it kept getting hung up on the steps. My dad's tall, he's 6' 4", and the people who put it in didn't take into fact of my dad's height. But they came back and they fixed it. I haven't had any problems since then. We got the curved stairlift and I paid for it outright. The quality is very good, too.

I got a curved stairlift from Bruno and it did what it was supposed to do. However, I called about two months ago about it not working, and no one ever called me back. They weren't around here. They were in the other part of the state so I just got a guy out of Danbury and rented something else.

I had good interactions with Bruno's sales team. The installers who came were clean and professional. Thus far, the stairlift we got from them does what it's supposed to do.

I’m paralyzed and I needed to get to my basement for safety reasons. The Bruno sales guy who came out to talk about the stairlift was very good and informational. The installation team was very nice and informational as well. I had to do the curved stairlift and it fits fine into our stairwell. The quality, for being the bench, is very nice. While I would prefer to have the one where I could drive up in my wheelchair, the gentleman said they wouldn’t fit in the area. Still, the stairlift is sturdy and seems to be very dependable and easy to handle. It’s easy to transfer on and it gives more security at my home that I can go to my basement during a storm. So, having the stairlift has improved my life very much.

I have MS and I've had trouble getting in and out of the house. I got a Bruno sales visit, which went quite well, and the representative was a very kind and generous-sided man. The team that installed the stairlift was terrific too. Now, I have freedom to leave my home when I need to and to get back into it safely. I'm happy about my Bruno stairlift.

I'm in a wheelchair and I called Bruno to tell them that I needed a lift for the bed of my truck. The installation team did well and I've got the lift for almost a month now. It is mounted in the back of the truck and it grabs my wheelchair then throws it in the back of the truck. It's fairly easy to use as it goes up and down, up and down, and in and out. Quality-wise, it seems to be doing okay. I would hate for somebody to have to use one, but if they were going to, Bruno would be about the only one I know that does it.

Bruno is top-of-the-list. So we had some stairlift removed and put in three from Bruno. We have a curved stairlift, a straight one and an outdoors one. The team that installed those were excellent people. The only negative thing is that I can’t speed up the stairlift. Besides that, it’s pretty easy getting on and off it.

I have to go upstairs and downstairs, and because I’m not steady, people were afraid that I would fall down the steps going down the basement or going upstairs. So, we decided on getting the stairlift. We had very good experience during Bruno's sales visit and we ended up getting one of their straight stairlifts. A very nice man then came to install, and he knew what he was doing and he explained everything to me. Everything was great. I've had my stairlift for about a month now and I love it. If I wanna get down the basement with clothes, I put them on my lap and go down. It’s great. I’m very satisfied and I would recommend them.

My wife was very sick, and we got the Bruno stairlift so she could move up and down the stairs in the house. We got it at the end of July and she passed away August 10th, so we only had it here for two weeks. The rep came back and he was a great guy. He took it out and disassembled it, and we put it in my shed. A few weeks later, I went to see a good friend of mine who has all sorts of medical issues and had been in rehab for a couple of months. He told me he was gonna have to move, and I said, “I’ve got the stairlift that we could put in your house". Now my friend is using it. It’s a great device.

I spoke to three different manufacturers but Bruno was the cheapest, so I went with them. The stairlift was installed by one person and it took about two hours. So far, it works good and it gets me up and down the steps which I couldn’t do before. My daughter also uses it and now, she can get up and down now as well. She had a rough time before too.

I can’t walk up and down the stairs and my family bought a Bruno stairlift for me. There was a store in Chatham. A guy then came out, measured, and put it in. The installers were perfect and not hard to get at. I have the straight stairlift and it fits well into my stairwell. The quality is 100% good. You push a button and you go up and down. This stairlift changed my life 100%. I don't have to have all that pain going up and down the stairs. I can go outside now. Otherwise, I can’t go anywhere.

My Bruno stairlift changed my life for the better. I couldn’t get up the stairs, and then we purchased the stairlift through the VA. We got it through a company in Fayetteville, Arkansas and they came out, measured and ordered it for us. The stairlift came and they installed it for us. Everything’s okay with it until you get up till the top three stairs, then it tends to stop. I think the blade on the bottom is touchy. I hit it with my feet and it would go.

Bruno was the one who won the contract from the VA, who did everything. The installer that came was very good. The stairlift is straight and it's inside my house, and it’s better than the other one that was put in. It’s a better-equipped piece of equipment.

I have MS and I can’t get up and down the steps at all. The sales visit from Bruno was wonderful. The rep came all the way from Wisconsin to Illinois, and I got everything answered. It was very appreciated. I purchased a straight stairlift and the installers were very helpful.

We've been looking at stairlifts 'cause my knees have been going bad and I had surgery on my foot twice. It has not worked out. And I cannot take up going up and down the stairs. So we've been looking at pamphlets and we found a company that would do it for far cheaper than anyone else would do it, and Bruno is a good one. It's working so well and sure beats going up the stairs with my knees the way they are. I don't have to go up and down those steps. Bruno also spent all the time in the world they needed to teach Jim how to use the stairlift so he could teach me. They were wonderful.

The chairlift has taken away a lot of my knee pain. I’m having knee problems and it’s very hard to go upstairs. It’s painful to walk upstairs. The chairlift also removes the worry that I'm gonna be stuck on one floor in my house. That’s the best and the biggest change actually. I wish we had a bigger stairway though. The chairlift makes it pretty tight and one reason for that is that we went with the Elite. But my balance is so bad. I wanted to be able to flop into it without any danger. It’s the straight unit and it has a lift at the top too so it turns around at the top. I like the chairlift so far.

My stairlift is a neat thing and it's working wonderfully. I ride up and down like I never had it. I really like it very much. It's a state-of-the-art situation too. The quality is wonderful. It's number one. Choice Health Care is a healthcare center where they have everything you can imagine for people who need help and who have problems. I went over there for other things like bandages and that was how I found Bruno. I would recommend it to any person that needs one. The install was wonderful as well. It was done not quickly but within a nice, reasonable time. Then I haven't had a bit of trouble. The technician was a very neat worker.

I purchased a straight Bruno Stairlift for my mother-in-law who is going through chemo. The salesperson from Bruno was very good. He gave us all the information and told us how it would be installed. The installation was just like he described. The installers talked to me about how the stairlift needed power so we had a plug installed to plug it at the bottom of the stairs. It was attached perfectly. They did a great job and cleaned up.

My aunt needed a stairlift, and then my mother developed breathing problems and her bedroom is in the second floor so we had to purchase another one as well. The Bruno stairlift in the basement is very complicated, very curvy in the bottom and in the top. The one that goes from the main floor to the second floor is straight. The first one we bought was $14,000 because there were so many curves. The other was in the neighborhood of $3,000. It’s a cheaper quality chair but it does what it’s supposed to do.

The installation experience was very nice and everything was great. So far, the Bruno stairlift is working fine and it seems to do the job. It gets my wife up and down the stairs. The only thing is I wish it was a little faster. But she definitely feels safe in it.

My brother was here when the installers came, and he seemed to be very happy with the installation. They showed him how to use the stairlift. Everything is going well and my father likes it.

I’ve got degenerative arthritis and a few other things left in the army and the VA. I can't walk half the time and it’s hard to climb steps. The VA got me Bruno, and the sales representative was great. So was the technician that put it in, who explained things for me and was very courteous. The stairlift is straight indoors going upstairs and the basement. It's excellent quality and it makes it easier for me to get up and down steps. The installation guy knew exactly what to do, and I was surprised that he was so quick. He showed me how the seat swivels when I come up the steps, and it gets slowed down in the bottom of the steps, then it locks up there. It goes faster too. I feel comfortable and safe riding it.

My folks took a tumble down the stairs when we first just moved in with them, and so I was like, “You guys need to get a stairlift.” I’ve been helping them out with the chair thing. The sales representative from Bruno that came out was wonderful. He was our number one choice from the three people that we were in contact with. He was great to deal with, personable, and super friendly. We like him the best.

So far, I'm very satisfied with the Bruno stairlift. We got a straight one and the cost is reasonable. The installers were very professional too. They did a very good job and I was very happy with the outcome. I had one issue but it was resolved. The sensor was a little too sensitive and the stairlift was just stopping, thinking that there was something in the way. I reported it and they came out and fixed it.

I've had trouble with COPD and a bad hip for a long time, and I didn’t wanna get a stairlift until I had to. However, my husband was in a car accident and his hip and leg were hurt. That was in January and it wasn’t getting any better even with ongoing physio. So, we decided, since we both needed it, it was time to buy a stairlift. We live in a two-story house so we put in two stairlifts - one to the basement and one to the upstairs.

When the man from Bruno came out to give me an estimate, he told us about the main concerns of purchasing one and it went real well. During installation, they were very professional and everything went great. The stairlift is straight and it's been a great blessing.

Bruno's team did a good job and the sales visit I had with them went great.

Bruno was reasonably priced, and it looks as good as any of the more expensive ones. The one I got is straight and during its installation, it was only one fellow and it took him three hours. I mainly send the laundry down on the stairlift as I couldn’t do the stairs carrying laundry up and down. I’d recommend it.

We were concerned about my mother falling. Bruno's installation team was very professional, courteous, and very quiet. They did a great job. We tested the unit out, they ran us through and everything was great. I'm a builder and I could tell Bruno's is top of the line. It's very heavy duty. The base is attached right to the stairs and there are a lot of stanchions. Other than going around the left to the bend, a 90-degree bend which gets a little bumpy, everything is so high-quality. It folds up nice to file away. There are other remote features too. It’s quiet, just a couple of beeps with a few clicks in. It’s the number one chairlift out there. I wouldn’t recommend any other one. I’m really happy with the lift and the technicians.

We got a stairlift through the VA and the Bruno reps explained it all. They were very good. We got the one that goes straight up our stairs and we had a few problems with how it was working in the beginning. It wouldn’t stop beeping, and it wouldn’t go up and down the stairs, but the installers went back several times and fixed it. Now, it’s working like a charm.

I’m having problems with sleep and vertigo, and the only way I could seem to get up and down our stairs was with a stairlift. Bruno and Acorn came up and based upon info that I had, I didn’t wanna deal with Acorn. The website that pulled that up gave Bruno at least 4.5 stars, and the others were less. I contacted their people in Tupelo, Mississippi and they came out. I had to have two stairlifts because at the landing, we make a 180 degree turn. The first time they installed things, they installed the upper set on the wrong side of the stairs. I had a set of bookshelves on the other side, and they were afraid that the bookshelf would interfere. But there was nothing on those bookshelves. They were adjustable for parts so even the supports are removed. So, they came back a week later and moved it over to the other side. All they had to do was lift up those shelves. They put them out to my back porch and took out the supports.

The VA chose Bruno and I took it. It’s better than the last one that was pretty sketchy. The sales visit went fine though they explained very little. The stairlift is a straight platform and when the installers came, they didn't want me to bother them. Still, they explained how to push the button to make it go up and down. Then they had me do it once and I did it okay. I really like the way the arm comes down. It clamps down on the bottom of the chair, so you can’t fall off the back.

We just moved into this new home which has a basement where the washer and dryer are. I had to get the stairlift so I could get up and down to the washer and dryer. Bruno Independent Living Aids previously made us a stairlift that was a high enough weight. I then needed an extra higher weight. One gentleman did the installation in about an hour and a half. He knew what he was talking about. He was also our sales rep and he was great. He's a do-it-all kind of guy. He gave me what I wanted and it works well. I can go to the washer. We had to have an extra for my son and a larger footplate put on the bottom, not the regular-sized ones. The guy came back and adjusted it one time because it kept getting stuck on the stair. But other than that, it has been fine since then.

My wife had stage 4 terminal cancer and was unable to navigate the stairs. The people that we used locally here furnished Bruno as their first choice. I checked it out and went with it. Bruno's sales team was excellent. We got the straight with the chair without the curved ending, and it fits fine in the stairwell. It is 13 stairs and is fairly steep. I also occasionally use it myself even though I’m not infirm. The installation crew was very good. They explained everything and did their work quietly and efficiently, so I was pleased. They also did demonstrations. There was nothing left to clean up and they took care of everything, too.

The Bruno sales rep was excellent. I got a straight stairlift and the installation took a long time ‘cause the tech was by himself. He wasn’t old, but he was in his early 60s and he was working alone. So, he had to go in and out for quite a long time. It took him about five or six hours to get it done. Nonetheless, I like that the stairlift gets me up the steps without falling or thinking that I may fall. It’s excellent quality.

So far, the stairlift from Bruno has been working okay. It looks well-made and we haven't had any issues with it. It came in about the time the vendor said that they would expect it to come in from Bruno because it had to be custom-made. We did have to do like a small piece to install a temporary straight one up while we were waiting for the other one to come in. When they came in, they did that in the time that they said they were gonna do it. The vendor was very good about giving us a choice of what date we wanted it installed.

Two people were at my place for the installation of my straight Bruno stairlift. They put the rail on and then connected the chair. There weren't any complications at all. Thus far, my stairlift has been okay. It makes everything a little bit more convenient for me.

I wanted a chairlift and started researching. Bruno was the only one that I could read that was all steel, rather than aluminum, and I wanted to go with the best one. We like the installers and the gal that sold it to us. Miller's was the place and it's great. Without it, we'd be in trouble. All in all, we love our chairlift. It's an excellent item and I'd recommend it.

The Bruno rep who sold me my stairlift was very cordial and told me a lot of things that I needed to know. I purchased a straight stairlift from them and so far, it has been very good. The quality is fine though there are spots where it looks like the outer thing doesn't fit quite right. Still, it works. I’m having trouble with my knees and back and having the stairlift has been very helpful going up and down the stairs.

I have a problem with my hips, my leg and my back. It was too much for me to try to go upstairs and downstairs, so my wife decided that a stairlift was the best for me. The installation was very fast and nice. With the Bruno stairlift, I don’t have to try the steps, especially going upstairs. It’s very smooth.

My father was going up my steps and his foot slipped on the carpet on the landing. He cracked seven ribs. He had a porta potty and a hospital bed. He couldn’t go up the steps before the lift so for about two months, I was kinda like the nurse aid, coming out there so he can go up and down. So we decided he should have a stairlift to go upstairs now. I like having the sensor on the chairlift because if it’s not locked in place, it beeps at you. That’s good especially for an older person.

I had a great installation experience for my Bruno stairlift. With it, I got a remote for downstairs and I also have one that I keep upstairs. Thus far, everything has been working out fine and I love my stairlift.

We purchased our stairlift out of old age, and the sales visit from Bruno was good. They explained everything about the stairlift. The day of installation was good as well. The stairlift is straight and it has made it easier to get upstairs. We like it very much. It’s been a good experience and we're very satisfied.

There’s a local Bruno distributor in La Crosse, and a friend and I were talking, then we both called there. We both got them and we had the same rep, Jason. He made an extra trip out because my credit card didn’t work the first time. He was wonderful. The fellow that did the installation was wonderful too. He didn’t do any cutting in the house. He did it all outside and he cleaned up his crumbs. He was very pleasant and now, the stairlift gets me down and up the steps. It's just perfect.

We've had chairlifts in for many years, and the man that we worked through buys them from Bruno. We were also familiar with the sales rep and we trusted his judgment. The stairlift is in a hall and we're happy with it. The quality right now looks wonderful. We're ready to buy three more.

I couldn't walk up the stairs, so I ended putting in a Bruno stairlift. The rep was a nice guy. He came in and showed it to me. He showed me everything I wanted. I wanted it on one side, but another guy that had been in earlier told me I couldn't put it there. But the Bruno rep said that they could put it on that side and there was no problem. He said they got a thing that pulls up, where the bottom part will pull up after you get it up a way. So, if you're not using it, it’s out of the way. He did a nice job. I was happy with him. He took good care of me. He came when he said he was gonna come, and did it when he said he was gonna do it. And it’s all I care about. With the stairlift installed, I can go up and down the stairs instead of crawling up. I can go downstairs without any trouble. I’d recommend it.

I had a Bruno before and I got a replacement this time around. The people that installed and serviced it were not nearly as good as the people that did the replacement. The guys that came were wonderful. I talked to about three different people, and all of them were good. They knew what they were doing and represented the company well. It’s a good place to go. When I was planning to get a stairlift, I researched who was the best, and I came up with the fact that Bruno was the best. The rail and the supports did not get replaced, but I told them it was okay not to do that. But I didn’t realize I’d pay full price anyway. That’s the only hang-up I have about it. I also wish that there was a basket to take the dog that I have to take up and down the stairs. But the stairlift is working well.

The sales rep that helped me was very good and smart. He was a nice person. He was very helpful and he was not snotty about anything. I got the carrier from Bruno and they did everything perfectly during the installation. They were very professional. Everything worked out exactly perfect. I had a class-A hitch on it. I also wanted to put a button on the bottom of the carrier, but I’ve been trying to find some roll of aluminium but it’s all steel and that's too heavy to gauge. But the carrier is super good. It's a lot easier for me to get around. I wouldn’t be getting around if I didn’t have it.

I was crawling up and down the stairs, and it got to that point where I needed a stairlift with my back. I spoke to the contractor of Bruno and the installation was very fast and very good. Having the stairlift is wonderful for me. I don't have to crawl anymore. The whole experience is good.

The sales rep was very knowledgeable and explained everything to me in detail. He also gave me some options if I wanted them. The installation didn't go as well as I’d hoped. There was a miscommunication with the gentleman that came out, who assured me that it would be much closer to the wall, and they ended up going through my carpeting instead of just the treads. They moved it out a certain distance. But I’m living with it. I can still get around it, going up and down the stairs, but that’s not what I initially hoped it would be. I wasn’t home when they did the install, and if I had been there, I would’ve said, “No, no, no.” Still, Bruno is safe for my mother who rides on it, and it's easy to operate. Plus I liked the price and the functionality. She stays with us so many months out of the year, and at first she was like, “I don't need a chairlift”. But she made a promise that she’d use it, and now she loves it.

Our Bruno stairlift is not what I thought it'd be. It's kinda clunky but it works. It's got the retractable arm that goes down to our basement floor, and the way it goes is that it goes down and stops, and you can't do it any other way that that arm goes out, or you can have it frozen down there, but once you get down to the bottom, the part that extends is not directly aligned and supported like the main rail. When you get to the bottom, you kinda tilt forward to go down the rest of the way. Maybe it's because there's carpet there and that's causing the trouble of it. Also, once it comes back up, it stops, and then it goes up, and then it kinda sounds like gears are grinding together for a little bit before you get to the top. We got a split entry three years ago that they put in on the upper floor to the front door, and we've been using that and that's been pretty good and not too much of a problem at all.

I went to Bruno and the manager was very helpful. When I went in there to talk with her, she said, “I need a down payment.” And I said, “That’s fine.” At that point, I didn’t know whether I was gonna get them or not. Another gentleman came in to assess my situation and tell me what exactly would be done. Very nice gentleman and I appreciated his information. I decided I would have them do it, and they didn’t ask for a down payment. They just said, “When it’s installed, you write us a check,” and that’s it. I appreciated the way they were upfront with me, dealt with me, trusted me, and told me what it was gonna be like. They were worth what it cost me to put the stairlift in, and it was a lot of money.

My husband and I have a 13-step stair to go up and down on and with our legs, we were afraid we would fall, so we went and looked into the different stairlifts. I called two companies and I didn't know when the other one could do the job. Bruno was more convenient, so I decided on them. We got the $3,200 straight steps going up and down and it’s making a lot of noise. It’s squeaking at the bottom too. Still, it just needs a couple of little adjustments, so I put a call in to Doug, the agent. Overall, Doug was very congenial and nice. The stairlift fits very well too. It seems very good and sturdy.

I had the old Bruno for 11 years, and it broke out, so I bought another one. I got a straight stairlift and it is installed from living room to my bedroom upstairs. I'm satisfied with Bruno. The quality is fine because it's quiet. The previous one was a little bit noisy. I wished they still had the model that is running only on electric and there's no battery involved. But they don't make it anymore.

The Bruno rep who came in did great and I appreciated it. I need the stairlift now. My back is going out on me every once in a while. I got the straight stairlift and it's helping me. I use it all the time because I have to go down the stairs and wash clothes.

We had a chairlift that was already installed by another company and it had some problems, and they could not repair it. I asked which stairlift company up here has Bruno, and that's what they replaced it with. The installation was great. We use the stairlift every day and it's working fine right now. I'd recommend.

We recently moved into a townhouse and my mother can’t climb stairs so I purchased a stairlift from Bruno. The rep came out and measured. He explained what the stairlift does and he was very knowledgeable. Then, when the installer came, he explained everything to me, like how it worked and the maximum weight, and he did what he had to do. The stairlift does its job. It has a seatbelt that holds my mother in, who is not very stable. I use the stairlift to go up the stairs, too. There are noises that it makes and I don’t know if that’s normal, but I’m scared it’s gonna break.

My lower half is broken. I had a vehicle accident and lack mobility going up and down my stairs. The Bruno reps explained everything to us, set up the stairlift and made it very useful. The installation was great. I like that the seat swivels out of the way when you’re trying to get up and down. And everything folds up, so when it’s not in use, it doesn’t block the stairwell from everyone else. It makes mobility possible. I love it.

I had Access come and install something for my mother 15 years ago, and so we rented Bruno at the time for 35 months. I did some research between that and several others, and I liked the seat and the way it collapsed. I also liked the dependability of it. The installer was excellent and it was a very easy deal.

Having a Bruno is like riding in a brand new Rolls-Royce. When I go upstairs on it, I'm feeling great. My wife and I love it. We're the only two riding up and down on it.

We had several neighbors who had to have stairlifts installed, and my husband was in need of it. We went with Bruno because everyone in our neighborhood strongly recommended them. The sales reps who came in for the home visit were incredible. They were very knowledgeable and they gave us all the information we needed. They knew their material well. We have the two single straight chairlifts. Two installers came and I was amazed at how fast the installation took. They set it up, demonstrated it, cleaned up, and then asked me if I had any questions. We like how easy the stairlift is to use. It is not bulky, and it fits in well in the stairwell. It seems very sturdy and of good quality. It made life a lot easier. My husband couldn't get in and out of the house without it.

I have congestive heart failure and a breathing problem. My social worker hooked the Bruno stairlift for me. It's a 12-step straight stairlift. A rep then came in and installed it. That took a couple of hours and it went okay. It’s a nice stairlift and it helps me a whole lot. But it's a little slow. It needs to be sped up by 10 miles an hour.

My wife was diagnosed with bone cancer in 2011 and about a year ago, she had trouble with diarrhea and she ended up with a blood clot. We had been thinking about installing a chairlift. In fact, my mother who is in Ohio was kinda pushing us to get one. There’s a medical center over off of Iliff and they gave me some brochures. One was for Bruno. It was also recommended by the company over on Iliff.

We got a Bruno stairlift for our courthouse, and the rep explained everything very thoroughly. It is curved and it had to be specially engineered to meet what we need. The installation went very smoothly. I haven't heard any complaints about the stairlift, and we're hoping it lasts because the public uses it.

We purchased a curved stairlift from Bruno which my husband uses in the morning and when he eats. It's easy to operate which makes it very easy for my husband to go up and down. We're very satisfied with Bruno. Their rep was very careful and good at giving instructions. Also, their installation team was polite and very exact. All in all, we recommend this renovation of the house. We will also recommend them if we have friends who need help to go up and down.

We have a split-level house. My husband had a stroke in 2011 and lately, he is having a hard time climbing up the stairs. We have three stairs. The longer stair is nine steps, then there's about another four steps going down to the next room, and another five steps going down to the garage. He is okay climbing up the four steps in the garage and the four steps to the second level of the house, but I still help his legs. We put the Bruno Stairlift in the longer stairs and it helps my husband a lot. The installation team was very good and was very helpful and kind. So far, our stairlift is okay.

I can’t walk up and down the steps anymore, thus I decided to get a stairlift. We opted for Bruno since my daughter-in-law got one for her mother and they were satisfied. We got an indoor one and its installation went well. I'm feeling good about the stairlift and I think it's good quality.

My Bruno stairlift is great. I suffer from chronic pain in my legs, and the VA had one installed for me. I got a straight one, and I got it installed much quicker than I ever expected. I'm very happy with my stairlift.

We got a Bruno stairlift for my 90-year old brother, and it has been a big help. He has dementia, and he just broke his hip and got a hip replacement surgery. He can’t get around too well, and going up the stairs is even worse. Our neighbor who also has a Bruno stairlift installed for his wife told us about it. He has had it for a couple of years. We went over and looked at his house, then we decided to get it. He recommended that we call Total Access.

I had a stairlift in the house when we bought it. I called the phone number on the stairlift, but they were no longer able to fix it. So their guy came up and talked to us and showed what he had. He explained the product very well, and then we went with that. I had a great experience with the installation team, too. They were polite and efficient, and they did a demonstration of the stairlift before they left. Now, I’m happy with my Bruno stairlift. It’s a lot quieter than the one I had. I need it getting downstairs. Otherwise, it’s one step at a time, hanging on the sides.

I’m glad to have my Bruno stairlift. As I got older, I have a lot of arthritis, shoulders, legs, all over, and it was getting very difficult just to get up and down the steps. Now, my stairlift makes life a lot easier. I have a straight one, and it's of very good quality. I feel very safe on it. Bruno's salespeople explained everything to me and the installation team also did a demo on using the stairlift. They were very good and fast. I’m very satisfied with my experience.

We needed a stairlift for my husband and the VA helped us out with going with Bruno because we didn't know who to go to. The initial rep who came out to do the measurement seemed good, and he demonstrated how the stairlift works. Then, my son was there when they put the unit in and he thought that the reps were good, too. We got an in-the-house straight-up stairlift, and it fits fine in the stairwell. So far, it is going okay.

We like the Bruno stairlift. It's good. Without the stairlift, it would be very risky going up and down the stairs. It keeps the user safe from falling. We have the one that swivels and its quality seems okay. Dealing with their sales rep and installation team went well, too. Overall, we had a good experience with Bruno.

I have cancer in my left hip and it's very painful as well as not structurally sound, so I needed help to get up and down the steps. We looked at Acorn and a couple of others, and Bruno just kept coming up as one of the better ones. We kept hearing Bruno’s name on the internet and different people talking. Then, when we called to order it or to talk to somebody about coming out to do measurements, they were so nice and friendly. When they came out to measure, they got down to business but they were very professional. It was a pleasant experience all the way around. The interaction with the installers was great. The guy that came in was very nice and efficient. Plus, the installation was quick. He went through it with my brother and I. He was here maybe a little over an hour but it was a very nice experience. He was a good guy and it confirmed that we made the right decision.

The VA put in a lift for me that goes up the stairs and they also put a ramp in front of the house. The Bruno reps were really polite and nice. They were thoughtful and they knew all their stuff. Two people came, and they measured everything when they came in, and then they came a second time to put the lift in. It took them a few hours putting it in then checking it to make sure it’s working all right. And it worked all right. I got a curved stairlift, which goes up, then takes a turn, then it goes up the stairs the rest of the way. So now, it’s easy to go downstairs and upstairs. I’m completely satisfied with my experience.

I don’t move too well anymore at 90 years old and I live in this whole building with 14 rooms by myself and the cat because the wife died in January. I have a movie studio up on the second floor, so I need to get up there once in a while to watch a movie or do some other stuff. I got a curved stairlift from Bruno and I wish had done it sooner. I also wish I had one that go to the basement, but the way the basement stairs are installed in the building, I wouldn’t be able to shut the door.

I’m satisfied with my Bruno stairlift. I talked to their plant manager, who came over and measured, and then they built what I had to have. They then took pictures of it, and it works fine and does what it’s supposed to.

I’m a pulmonary patient and a heart patient, and I was having problems going up my stairs. I have a two-story house, and I got progressively worse in the spring. I looked in the phonebook, and the Bruno rep was in Lancaster and I called him. He was very nice. My son always requires me to get three estimates for anything I buy, and I told the rep that. But he wasn’t a salesman. He was the installer, and maybe the owner of the business. I said to my son that night, “I’m gonna go with him. He’s local and if anything’s wrong, he’s in Lancaster.”

My wife has trouble walking. She sits in a recliner then uses a walker to get out of the recliner so she can get into the wheelchair. I’m around most of the time, but if she’s alone and she has to use a stairlift. We had a different stairlift before but it wasn't a very good one. So I checked around and was told that Bruno's the best. We got a straight one from them which fits very well into our stairwell. The installers took care of things very well, except that I rather they did the rest of the house. We also had another chairlift that had two sections. There's a landing, and then there's stairs coming down, a landing and two more steps. So, we kept the other less desirable stairlift because it’s just a short span and it’s working very well.

I was looking at Acorn and Bruno, and I like Bruno better. I got the Elite stairlift and it takes a lot of room up but we do okay. I like it. I would recommend Bruno to anybody.

My wife’s handicapped and our Bruno stairlift helps us to get her up and down the stairs. I looked Bruno up on the internet, and I got this guy. I think I paid too much money, but I needed it at the time and he could deliver it. I paid twice as much as what I should’ve. I got a straight stairlift and there’s like 13 steps, and I paid 4,000 bucks. I was told by other people I could’ve gotten it for 2,000. Also, it stops when you’re trying to go up the stairs for some reason. It stops, and then you gotta play with it to get it going again. but it’s okay. It serves its purpose. I’m happy with everything about Bruno but the price.

My Bruno stairlift is doing what it's supposed to do. I love that thing! It keeps me from having to pull myself up of the rails and pull myself up with my arms, or else I'm on all fours when I walk. I needed it. I really like the mobility of it. It helped me be a lot more mobile to get up and down the stairs. I'm into the practicality of it. My doctor at the VA prescribed a stairlift, and Bruno is what the VA sent me. The sales guy from Bruno was great. He told me what the deal was. Also, the people who came here for different stages were wonderful as well. They answered all my questions.

I have COPD which is a lung disease and I can't walk very good. We went to this place, and they recommended Bruno, which was also the one we liked. The sales rep were very knowledgeable. They asked all the questions. We answered. And they came out and helped us out. They were very good. We got a straight stairlift and we have lots of room. It's got everything we need and it works good. I don't have to walk up the stairs. The lift is also easy to operate. It makes my life really easy. And it looks nice. So if you need it, buy it! I'd recommend it.

I was always falling off my stairs. I was disabled. And I had a reference from other vets regarding Bruno. I was glad Bruno came out. They were a professional and if there was anything, they would correct it. The installation team did a wonderful job. And they said if I have any questions, I can ask them. I could get up and down the stairs pretty good now. I would recommend Bruno to a friend.

I'm in a wheelchair and I have a new bathroom put in on the second floor so I got a stairlift from Bruno. The installation took 1 day. The seat wasn't quite big enough. I'm 6-ft tall and the foot plate wasn't big enough. The stairway was measured ahead of time, but my knees would hit on the newel post, and it was possible for me to get my toes stuck underneath the top stairs when it made the curve. They were talking about taking off some trim off the newel post and shaving off part of the stair. It seemed to me that all of this stuff should've been taken into account ahead of time.

I can't walk and I moved into a condo where my bedroom is upstairs. I can either eat or I can live upstairs. But if I wanna cook and eat and sleep, I need to be able to get up and down the stairs. I called Bruno and they recommended a chairlift when they saw the space I had. They measured first and I saw that they knew what I needed to have. I have animals and they're up and down the stairs and Bruno was telling me this particular chairlift has cover over the chain and it prevents the hairs from clogging up going up and down. They said that for me this was the best fit and they gave me the amount it would be. Then, once the chairlift was installed, they had me get in it and go up and talked me through everything. They made sure I was comfortable with it and knew how to work the remote. They were very nice and very friendly. They're very good to have here.

My wife has advanced Parkinson’s and was having trouble with the stairs. Bruno was introduced to me and they're a good company. The guy came and he had a brochure. He talked about various things and the aspects of the machine. I thought about it for a day or two and then ordered it. He put the order in and a while later, he came and he did photographs and sent it off. Then, he sent me the plan of how it was gonna go and there were detailed measurements. I looked at it and thought it was not gonna work and I phoned him. He came over and he pointed out some things to me. Then, we went to the showroom and he had it set up. I looked at it and I realized that I had not taken something into account. I changed my mind and decided it was tight, but it was gonna work.

I moved my mother in with me so I purchased a stairlift from Bruno. I went with them because I had them before. My experience with their sales rep was good and he explained everything really well. The installation went well too. It went really smooth and they were on time. However, I'd like the bottom half to be automatic when it comes down to the bottom so it’s not blocking the walkway. But it’s good. It works well and I’ve always been happy with it. I'm very satisfied.

A stairlift is my only way of getting down the basement because I have shoulder surgery. I looked in the phonebook and called Stannah. They came out but they couldn’t do it at all. It was too narrow. Then, I called Bruno and they came out. Fortunately, they were able to put it in and the measurements were okay. The sales rep was extremely helpful and the installer was very good. The man even removed his shoes because he saw that the steps had been newly painted. I really appreciated that. The stairlift is perfect. It’s my way of getting to the basement and I love it. I tell people it’s the best money I ever spent. It enabled me to stay in my home and recover. I highly recommend it.

When our Bruno Stairlift comes up, it hits pretty hard n the top rack. Despite this issue, we've had a good experience with the company. Their rep did a good job during the sales visit and their installers thereafter were really good too. We were having a hard time getting up and down the steps and getting the stairlift has made it much easier for me to get up and down. I highly recommend them.

My mom can’t walk up and down the steps and the Bruno stairlift was awesome. The gentleman who came with the young man shared his experience and the joy he got out of installing these things to help people get up and down the steps and move around. He was good. Once they laid the pieces out, and got all the pieces laid out and the stuff set up, it took them no time to put it in. We had an experience where we couldn’t figure out why it was beeping and I called the gentleman back, and found out there wasn’t no life on the battery. He determined that it might be something with our electricity and we figured it out without having come back out.

My father-in-law is wheelchair-bound and he couldn’t do the steps. It was very hard for him and we wanted him to be able to come. We’re Jewish and Shabbat is the one day a week that we’ll spend together. He loves to come to us and we built a bedroom for him. He needs 22 steps to get in and he wasn’t able to do it. So, we were going to him but he was a half hour away from us, which was too much for my little ones to walk in the middle of the night. So, we purchased the Bruno and this way, he can come without doing the steps. He came one week and it was really good. It was amazing that he was able to come up without climbing all of our steps. The experience has been good so far.

A couple years ago, I was in a nursing home and I had to have a stairlift installed in my breezeway. My wife bought me a Bruno, so I bought her one, too. Bruno's rep came in and put it in. He was very nice, polite, professional and clean. On the day of the installation, he came right on time and he finished it when he said he would. Then there was a demonstration on how to operate it but having one before that, I knew how they worked. The stairlift has been perfect ever since and it has helped my wife a lot. I got her the straight one and I like that with it, she doesn’t have to walk up and down the stairs again. It’s nice, quiet, and reliable. The quality is excellent, too. I’ve also had a few problems with the one outside and Bruno's rep came and installed it right away. We had a very good experience with him.

I’ve got arthritis real bad and I’ve had both knees replaced. I fell in December and messed up my left knee and I wasn’t able to bend it. I was in a brace for six weeks and then it was another four weeks of trying to heal it. After I got to where I could walk, I found out that the fall had messed up my back too, so I ended up having to have back surgery. Later during Memorial weekend, I fell and cut my right knee open real bad. I hadn't been able to go up my stairs since the 15th of December. We had thought about getting a stairlift before, and I decided to go ahead and get one from Bruno. I had checked out a couple of places, and I went to Mobility of Chattanooga, Tennessee. They had a big step where you could check the stairlift out to see how it worked, and I liked the fact that it folded up like it does. The lady was wonderful. She explained everything and every question I had, she answered it.

I like our Bruno stairlift. It works out really well. It was getting harder getting up and down the steps but now, both my wife and I can get up and down the steps on hot days. I'm happy with the stairlift and I would tell anybody about Bruno. When the representative initially came out, he looked at the steps. I told him what we thought that we wanted and he agreed. We have switchback stairs so we needed two short runs – a seven-stair run to get to a platform and then another one on the other side of the platform to go to the second floor. We have a stair without the exterior wall. It’s basically an open stairwell so he agreed that was the best way to do it. Once you get to the first landing, you just stand up, take a step, turn around and then sit on the second chairlift and go up to the second floor. He said it would also be easier to get the pieces ordered if we did it that way.

I'm old. I have bad knees and I can’t make steps. I decided to buy a stairlift and the man from Bruno in Winsford came up and did all the measuring. It was really terrific and he was the nicest guy I wanna meet. Since I live in a bi-level house wherein I go up six, seven steps and then up another seven, I got a curved stairlift from them. The man who measured came back and put the stairlift in in about three hours and it was no mess. Now, I can go up and down on the lift and it really saves me a lot of pain. I'd tell others about Bruno.

Climbing the stairs became a problem for us as we got older. We have friend who used Bruno's stairlift and they found it very satisfactory. We decided we’d follow suit and their sales rep was very good. He measured our stairs up, told us what the stairlift was gonna cost and when they could put it in. We got an indoor, straight stairlift from them and the crew that came to install it was very nice. We had to add a process where we can lift the arm up at the bottom because it stuck out into the walkway too much. Even so, it was very convenient and the crew knew how to solve the issue. Thus far, the stairlift works well and it gets us up and down.

We needed to make a decision about the stairlift, and we decided that that was the way we needed to go for our house. We stopped by Bruno because they were highly recommended in the area. They came out nearly immediately, within a day, to assess the viability. The sales manager was able to describe the differences between the indoor unit and the outdoor unit, and then suggested that the indoor unit was gonna be just fine. They came back and said, “You’re perfectly good. This is the way it’s gonna look.” Within a couple of days, they had the standard unit out there. The installation was excellent. They allowed me to watch while they installed it so I knew some of the idiosyncrasies. If anything were to go wrong in the future, I’d know what to do. It was an expert installation, and we’re 100% satisfied. It can’t get any better than that.

The stairs are too hard for me. I’m alone and I’m using a cane or walker. I had a chair going downstairs in my house for about eight years and I had to have it removed because my laundry room is downstairs and I needed a new washer and dryer. So the chair and the rail had to be removed in order to get the new washer and dryer in. I’m also having a difficult time going upstairs in my house so my son had Bruno look at the stairway at the time. My house is older so the stairways are narrower. They determined what I could use and gave me a price. They were very accommodating. The people from the sales visit were excellent.

My previous chair was much better for me. It had more padding on it, but it probably wouldn’t last as long as the one from Bruno. But the chair from Bruno is too big for me. The arms of the chair are far away from my sides. So when I get up to the top of the stairs, I have to spread my arms out and put as much pressure as I could on the arms to give me strength. It’s not a good safe feeling for me. The arms of the Bruno chair is so thick, and it’s plastic and not padded like the other one that I had. Also, the seat is very shallow. It seems as if you’re gonna fall out from it. And for the legs, you can barely get your feet on them.

Because of a medical condition, I ended up buying a stairlift. Our friends had the same Bruno chair and they were very satisfied so we went with the referral. The reps came and they were very polite and helpful. They answered any questions I had. The big selling point was that the stairlift was made in the United States. I got a straight one and because I have a very old house and the staircase is not as wide, it fit perfectly. The installers did a great job. All in all, I had a very pleasant experience with them.

I had no luck with the stairlift I bought before. It was only $4,500 and the whole thing broke down. I had it for two years and I had nothing but trouble with it. I also couldn’t reach the owners. I couldn’t even reach where they were established. It sounded like a fly-by-night institution. Many times, I had to walk up 17 steps to my apartment, which I am really not capable of doing. I have very bad knees and I had to hold on to the railing to pull myself up. That happened for four weeks. So I was really in agony. My son told me to get the Bruno like I had heard about once and for all. He pointed out that because I didn’t wanna spend that money, now I was gonna have to spend twice as much money by getting a Bruno.

I saw Bruno at Safe at Home and they referred me there. The sales rep was real good and very informative. The installers were real nice and they cleaned up after themselves. I had a straight stairlift indoors, and it's real good. I can get around the house better with it. I really like the whole set-up, but I wish they took it all the way up and curved it because I still can't get up to the top of the steps. But overall, I would refer them to a friend.

We went to North Georgia Mobility's office, and I like the people that I dealt with there. They had a real nice office and they had all this literature on the Bruno. They explained it to us, and it had a good guarantee. We liked the presentation that Tracy did. So we went with them. When the service fellow came out to install the stairlift, he seemed to really know his business. He took time to explain how it worked and installed two different motions. So, if it was downstairs and you wanted it up, we could bring it up, or if I go downstairs and then if my husband needs it, he can mash the little transmitter, and it comes back up to him. We like that feature. We were well-pleased with the service.

I needed a stairlift because I have problems going up and down the steps. I’m blind and I'm a fall risk. The PA Health Management helped me get the chairlift. I talked to the Bruno people while they were moving the stairlift in. I got up from my wheelchair, they took my hand and showed me how to maneuver the seat when I got to the top of the steps. They also showed me how to reach down and pull the lever up to turn my chair. I have the curved stairlift and when it makes its turn, I kinda feel like I’m on a roller coaster because it starts up slow. It is a good and smooth ride. The stairlift saves me from trying to find my way up the steps. The stairlift has made a change in my life. It’s hard on my knees now to go up and down the steps. With Bruno, I don’t have to walk down backwards. I’m very satisfied.

I have COPD Emphysema and I'm on oxygen. I decided to buy a stairlift and Bruno was the cheapest one there was. The installation was pretty good and smooth. It took about two and a half hours. The installers explained everything, made sure the stairlift works and had me ride it. It meets my needs.

I couldn’t walk from the first floor to the second, so I had to get a stairlift. I got good reports on Bruno from people I talked to, so their sales people came to talk to me. Everything was nice. The installers cleaned up behind themselves and they demonstrated how to use the stairlift. So far, so good. It is safe, and there’s no problem learning how to use it. I just push the button and ride. I feel much better in my home with the Bruno stairlift. I will highly recommend it.

I had a stairlift installed for my breathing, knees, ankles and racing heart. I went with the recommendation of the company and used Bruno Independent Living Aids. My interactions with their reps were fine. They were very professional. Plus, the installation was done very well and professionally. I had a straight stairlift installed and it fit my stairwell excellently. So far, its quality has been very good. Having it has impacted my life by 150%. I can use it instead of huffing and puffing by the time I get up the stairs. I would recommend Bruno.

I love my Bruno stairlift. Their reps and installation team were excellent. And with the lift I can get up and down the steps now and I’m satisfied with it.

I was looking and I saw Bruno in a new catalog and I was impressed with that. We got the indoor model and the installer was good. He was very efficient, very good and very likable. The stairlift is very simple and looks nice. It works very well. It's very high quality and we’re very happy with it. I'm very satisfied.

I got a straight Bruno stairlift for my mom to go up and down the stairs. I talked to a service coordinator from the Legendary Office and they managed everything. They sent a technician who made the measurements and after a week, people came back with the materials. They taught me how to use the stairlift. The stairlift is good for my mom. Before we had this, we had lots of problems guiding her. She needed two people going up and down the stairs. But with the stairlift, my mom sits and goes up and down and the stairs comfortably. I love the stairlift and right now, everything is working well.

I'm 82 and my husband is 85, and we both have issues off and on with walking. The time is going to come when we're gonna have major issues. We live in a two-story house and we didn't wanna move. When there's no more coming in other than social security, the cost of a stairlift is high but it is cheaper than moving and living an assisted living.

My experience with Bruno has been real good. I'm satisfied with it. My son guided me towards Bruno and the rep answered all the questions that we had. Everything went real nice during the installation. There was no mess. It didn’t take them any time hardly. I kinda thought it’d take a couple of days but it was just a couple of hours. They showed me how it worked too. I got on it and went through it. I also have the manual. It’s just a matter of sitting down and pushing the button and I’m up or down here. So, it works great. The stairlift is straight from the basement up to the kitchen area and it fits really well. It works good for me. Bruno has made my life much better. I was having problems with my knees going up and down the steps. Eventually I would get up there, but it’s nice to sit down and push the button and up or down you go. I really enjoy it. I would recommend Bruno.

My 96-year-old father was used to a single-level home, and when he moved in with me, he couldn't manage the steps. We went through the VA to get a stairlift and they chose Bruno. We got the straight stairlift and we had a minor misunderstanding on which side of the steps we wanted it on. So they had to come back and measure again, but it worked out fine. The ride has been smooth and the stairlift is doing very well.

Having Bruno has impacted my life greatly. I can’t go up the steps. But now, I can join the rest of my family instead of just being down in the rec room all the time. The quality of the stairlift is very good too. It hasn’t broken down and it appears to be a good, strong and sturdy-made piece of equipment. It's definitely smooth when I ride it and I definitely feel safe in it.

I have a bad knee and so I decided to get a stairlift. There was a local guy who’s been doing stairlifts for 20 years that had good references. Everything was fine during the sales visit. The installer was a nice guy. He was in and out in about two hours or so. I like everything about my Bruno stairlift. The only one issue that concerns me, and I was gonna call them here in a little while, but when you are going down, it switches to a higher speed after you get going. It speeds up at different times. One time, it would speed up as soon as you get one-step down. Another time, it would speed up when you hit the four-step down. And it’s not being consistent. Other than that, it’s fine. I’d recommend Bruno.

My dad had been in Morehead, Kentucky before and he had looked into Bruno. I’ve had a couple of friends down there that had it, and they were good with them. That’s why I went with it, too. Bruno's team guided me in all my options. They explained everything perfectly. I had wonderful people. The installation team was excellent. When they told me they would be here, they did. I had to get a door removed, put in a different place, and that took me a little while, and I got that done. But they were here at all times. I wanted a swivel to automatically swivel, it lets you off, and they didn’t realize that it didn’t. It took a week or so to get that in. After that, it was fine. I absolutely love my Bruno stairlift. I like the part of it turning around and letting you off. It's great being able to go down the stairs like that. I’ve already recommended Bruno to three people.

I love the Bruno stairlift. I couldn't afford something like that, but a friend of mine took the job over and some families that I know and some friends purchased it for me. I have about 10 stairs to get up into my house, and I have neuropathy. To get into my house, I was using my basement steps and that was going well until I just couldn't get up the last step. I had to hold on to something to get up the last step into my house, and it just wasn’t working anymore. I'm over 80 years old and I really needed the stairlift so badly.

Bruno was recommended by a family friend. We went to the store and the rep showed us the different lists and talked about the pricing. Then he set an appointment to have it installed. The installation was great. They showed up one afternoon and were done in about three hours. So far, the quality of the stairlift has been great. We haven't had any problems with it.

It was getting harder and harder to get up and down the stairs so I purchased a stairlift. I researched a bunch of stairlift providers and Bruno seemed to be the better one. Their rep was a friendly sort of a person and he seemed to know what he was doing. The installation was very quick and complete. For my staircase, the stairlift is a little bit of a problem, but not bad. The stairlift could be a little smaller, but I don't know how they'd go about doing it 'cause mine's a curved staircase. Other than that, it's a very good product so far.

My husband is a 100% service-connected disabled and that's how we got the Bruno lift. But we had gotten in an accident where a young lady rear-ended us and tore it up. We were lucky enough that it was just the lift. He didn't have his chair on there. And our insurance company paid for the lift and we had it fixed. We wanted the same thing that he had on the vehicle when we got it. I've seen some of the other lifts and from the ones we've seen, the one that's made up there looks to be the best. The Veterans handled the first one. They had sent it to the Ewell equipment company, who were the ones that put it all. They're very fantastic with veterans too. They really helped in everything.

My mother-in-law came to stay with us and she had back surgery. But she’s not completely crippled. She can walk around but the stairs could be a problem with her. She’s 82 years old. So I put a chairlift in for her. She has used it for the last three weeks and she loves it. I think she’s gonna buy one for her house in the Florida Keys. We also got a seatbelt that she did not use, but she’s up and down. She’s sitting up in a chair and she could just step off into the stairs if she wants. It's also very easy to operate for someone who’s not mechanically inclined. She was up and down those stairs before you knew it. The chair is also comfortable. My mother-in-law is not a big woman. She’s small and she fit in there. The chairlift works for her and it works for me. Maybe some of these days I’ll need it too. I don’t know.