Bruno Independent Living Aids Reviews

My husband has health problems and we have the bathroom upstairs so we needed to get something to help him with the stairs. We had a Bruno stairlift installed, and the installation went very smoothly and very nicely. We got the straight one and we’re very happy with it so far.

We got Bruno through the VA and they contracted them. The sales rep was fantastic, very nice. Also, the installer did his work and he was out in a couple of hours. They did a good job and the stairlift is nice looking, smooth and quiet. It folds up and other people can walk on the steps too. We have a split entryway and it's from the family room to the foyer. My husband has been sick and I've been taking care of him. He walks a little bit then he gets on it in the foyer and it comes straight up to the living room. He doesn't have to go up and down the steps. We're thankful Bruno came and installed the lift because we don't know what he would've done.

I fell down and broke my hip in January and before that, I had a 12-hour heart operation in October. So, I had two things wrong with me that I couldn’t go down the stairs. I had to be very careful, and I decided to get Bruno. Once they put me in the chair and showed me what to push and everything, I could go out and not have the fear of falling down those stairs. I would have no problem going to the dentist. My partial plate cracked in half when I fell down 14 stairs. I gotta have my partial plate done and it’s gonna be four visits before they can do it. Aside from getting me to the doctors, the Bruno stairlift allows me to have confidence. But right now, I’m a little nervous about sitting on them so I have to have someone tell me what to do. Other than that, everything is fine and I’m getting used to it. They’re beautiful and I love it. It takes me up and I get to my walker, and I can go in the living room and come out with no problem at all.

I liked the design of Bruno's rail and it looked like a good-looking outfit. But mostly, I liked the way the rail was vertical. The sales rep was very good. The installation went very well. There were two guys, and in about an hour and a half, it was done and they gave us a walkthrough and went over everything. It worked out very good. I like the product really well. It works perfectly and it does what they said it would do. We got a straightforward model. It’s got a lot of nice features to it where the speeds change, and as you’re approaching the ends, it slows down so you’re not hitting the ends at same speed you’re doing in the middle. And about safety things, if you bumped into something, it stops right away really quickly.

We're getting older and Bruno was introduced to my wife. The stairlift is super good and we're happy. Also, the installers cleaned up after they were done. It was wonderful.

Bruno is super good. The reps who came were very nice and very professional. The installation was very good. The installers finished in a short time. I got bad lungs, and now that I got my stairlift, I can go upstairs and watch the TV. It has helped quite a bit. It works nice as well.

We had a stairlift installed so my wife and I could both go up and down the stairs to get to our laundry room. The fella who came to install was very professional. He did a good job. With our Bruno stairlift, I like that my wife has no problem now getting down to the laundry room. It seems to be working fine.

The installers of our Bruno stairlift came in at 8 o'clock in the morning and they had it done relatively quick. They worked well. Everything was intact and the cement was already poured. The stairlift rides and sits well. It doesn't make a clicking noise. The other one prior to this from another company made this clicking noise, like it was running over rocks. It was bizarre. But this one from Bruno doesn't have a cover on the chair permanently attached. With this you have to take out and cover it up. When you're done you have to take it and fold it meticulously so it fits in the bag.

I needed some help getting up and down our stairs. I was sitting in the living room one day and watched the Acorn chairlift. I called them. Then, I got to thinking it's in Cole's over in Melbourne. We live in Red Oak, and it's about 25 miles from here. I’ve seen Bruno's truck in town a lot. We’re handicapped. When I called Bruno, they said they have chairlifts. So, we were tickled because we’d get it locally. The installation was perfect. I couldn’t ask for it to have went smoother. The installer had to take the banister off. He was so nice. We got a lot of knick-knacks around our house, but he was so ­­very careful when he came in. After he had the board put together, he glided himself through the house and didn’t touch a thing.

I moved my elderly mother into my house, and she's on a different floor so we needed a stairlift. The people from Bruno were efficient. They were on time and pleasant. And the one gentleman who installed it was very friendly and informative. He got the installation done quickly without a mess and thoroughly explained how to use the stairlift.

I had a contractor come in and he said Bruno was a good one, so I checked it. The installers were good. They didn't made any mess. They left the way it was, so it was clean. It only took a hour to put in. I got the straight stairlift and it fits good in my stairwell. I got bad legs and I could climb the steps with it. But it's hard for my wife to get down the stairs with it. But it helps me a whole lot. I can get things down and I can take clothes upstairs.

My mother is elderly and could no longer safely manage the stairs. The company we got the Bruno stairlift from has been phenomenal. It is a very close-knit family company so the salesperson was genuine and wonderful. And it’s the son and son-in-law that installed and they were both professional and did a wonderful job. The stairlift has been a lifesaver. My mother’s been very sick at the time. She would not have been able to get into her in-law’s suite, which is on the basement floor. She’s been ill, and we could not have lived without it.

I called Bruno and the man that came out and made the presentation was what convinced us to go with them. He seemed very knowledgeable about the product that he was talking about, what would it take to install it and how it would work, and a brochure that was quite helpful to look at. He was very personable. The installation was slick and smooth. They got it done in three hours. They had very carefully taken the measurements before they came back to install it. So when they came back, everything was ready. They already had the rail measured and cut. So, it wasn't one day, fly by the seat of your pants. They knew what they were doing with taking measurements. All I had to do was bring it in, bring the equipment that they needed and the parts and put it in. It was kind of a two-phase operation. They obviously had experience and had done it before, so that was helpful to know.

I had a back injury back when I was in the military and getting up and down the steps is an effort. I told the VA I needed a stairlift and they sent three people out here and they made the choice to go with Bruno. I’m pleased with it. Their salespeople were nice, professional and I got no complaints. I’m a retiring salesperson so I can tell they know what they were talking about. They did the installation in about four hours and cleaned up behind themselves. After the guy cleaned up and did everything he said, “Let me show you how to operate it. Here’s the book. And you can check all I showed you.” It was excellent. I got enough room with the lift and when it’s not in use I can flip it up and walk past without a problem. It's a good piece of equipment so far.

I did some research before and one of the things that I like was the warranty that Bruno had at that time. I was told they had a five-year warranty. So I wanted a Bruno and then when I went through the VA, they offered a Bruno. Brett came to measure and when the unit was available, they called me to set an appointment. They came, put it in, cleaned up and left. The stairlift makes the stairwell a little snug getting by seat. But other than that, it's working out fine. You don’t get out of breath going up the stairs. It's going to the second floor where our sleeping and shower areas are, so we don’t get exhausted going up the stairs, and we have to go up a couple times a day.

I’ve reached a point where I was worried about falling. I wanted the stairlift because Tina, the agent from Bruno was very helpful. I liked her. She told me about the fact that I could get a $4,000 refund from the state but I haven’t gotten my 4,000 bucks from the state yet. The installation went well. I liked the people who installed it and measured. With having the stairlift put in, I am no longer worried about falling.

I like the Bruno salesman. He was honest and he used to live in the area that I live in. The installation took two hours, which was fast. I have a trilevel and the stairlift went for 15 steps and didn’t go all the way to the top. I don’t like that if I turn the seat at the top, the bell keeps ringing. But I like that I can now go upstairs any time I feel like it.

Those people who installed the stairlift were fantastic. They made me satisfied but I'm gonna have to call them. The stairlift worked but about halfway down, you get a big bump. And one time, it stopped. I had to go back up and push a button, then back down. But I love the stairlift. It's out of this world. I'll be 84 years old and I needed it because I fell down the steps.

When we get a little bit older, we don’t wanna move our washer and dryer upstairs so we got Bruno straight indoor stairlift. I like that it charges anywhere on the rail. The only thing is that it stops every once in a while on the way up. It turns around, it’ll go part way up then it’ll stop, then it turns around and wait a while, and hit it again then it’ll go. I called the guy that installed it but he's out on the job. I just talked to the secretary today and they're gonna get back with me. The stairlift probably needs to be adjusted. Other than that, we’re very satisfied with it.

I have mobility issues and I don't walk well, and I was in danger of falling down the stairs. I got a stairlift from Bruno. It had the best reviews online. Their sales rep came out after hours on a Monday night. He was very nice, very professional and he wasn't here more than 45 minutes. He did not try to upsell us on anything. He was great to work with and he knew what he was talking about.

I’m a disabled vet. Bruno was referred by the VA. When their agent came here, he explained everything, how it worked, and what he was gonna do. The gentleman was excellent. The guy who came out to do the install was very friendly. We had a conversation with him about cars and different things. That was very professional. I got a straight lift and it’s perfect. I like the accessibility, how we get to the top of the stairs, and the way it flings around easily when you get off of it or get on it. Sometimes I get a little trouble when trying to get it to go up the stairs. I have to jiggle it. Sometimes it's like it won’t engage when you go up the stairs. I was gonna call about that. Otherwise, the experience has been excellent.

My husband is disabled and he was having problems getting up and down the steps. We got Bruno stairlift as replacement for the one we had before. We like this one better. It is smoother. The installation also went well. The installation team were very polite. But I would like to get the bottom one replaced. It’s hesitant. Overall the stairlift is the next thing to having because it provides so much better living for people who are unable to walk up and down the steps, and it’s just a beautiful thing.

My father had an automobile accident in November. He had to go to a rehab center for the month of January, hoping to come home at the end of January. He has to go up a flight of stairs to go home. The rehab told me that he needed a stairlift because he has to go up a flight of stairs and he couldn't really walk so well. So I called Westchester Stairlift and they have the Bruno chairlift. They promoted the Bruno, saying that it is the only company that does outdoor chairlifts. So I gave them $5,000 to install a chairlift on the side of my house for my father. They did it about the second or third week of January.

We live in a split-level home. We have seven steps one way and eight the other up to the bedroom and down to the den and the washroom, etc. We’ve got two bathrooms upstairs, we’ve got one bathroom downstairs, but we have no bathroom on the main level. We don’t have a bedroom on the main level. I’m 84 and my husband is 88. When something happens to us, it makes it hard getting to the bathroom. He broke his bone in his ankle and he was wearing a boot. And then he took cellulitis in his leg after they took the boot off and he couldn’t get up and down the stairs good.

My husband needed a stairlift. I selected Bruno since a friend of mine told me that she had gotten a Bruno for her husband years ago. The sales representative explained and took care of everything. The installer did everything and took care of it all as well. He explained everything too, and everything was very professional. The straight stairlift works perfectly. I like it.

I’m on 100% unemployability through the VA as a Vietnam veteran. I got approved through the VA in Salisbury. So, the stairlift was no cost to me. That was a plus for me. I went to the lady, talked to her about it and showed her how many steps I had to go upstairs. It was hard for me to do with two replacement knees. I got the deluxe chairlift that could hold more weight ‘cause I’m a little overweight. The guy put it in but it started stopping at the first day. I gave him a call and they were here promptly the next day. He made some adjustments and I haven’t had any problem since.

We went through the VA and it was their decision to go with Bruno. The guy who then came in was very professional and he did very well with the installation. Our straight stairlift fits great in the stairway. My husband likes all of the features. It is very helpful going up and down where he doesn't have to struggle to go up and down the stairs. He feels more safe, too. It has changed his life tremendously.

I’m 90 years old, and I had fallen on Christmas day and had a fracture. I love my room upstairs, and I still do some sewing and my sewing machine is up there, too. The guy who installed our Bruno staiflift couldn’t have been any nicer, and everything went great. We’re very well satisfied. I love it.

My husband is unable to do steps because of COPD and his legs are shaky, and we have 14 steps. Our interaction with Bruno's sales team went smoothly, and the people that put it in were professional. I’m pleased with our stairlift. Overall, it’s top-notch and we love it.

My dad was unable to climb the stairs easily so getting a stairlift was needed to be done. We chose Bruno's 101 Mobility ‘cause they have a local franchise. The man came out and talked to us right away. I was happy with the price versus what I had heard about what they could cost. He offered two different choices. I thought that that one would take up the least space and work the simplest, with the least maintenance.

Bruno was not too far from the house, and they were kind and considerate. The stairlift, which will be used by my daughter and wife works fine. It takes me up and down. It’s sturdy. I think it’ll last for a long time. The people that put it in were great too. I couldn’t have worked with any better people than them.

We got Bruno from the VA and EJ Medical installed it. Their service was okay. My husband is not happy with Bruno though. It's straight and it takes him up to the second floor but that's it. He thinks it should go all the way up to the stair landing. Because we have a banister, it won’t go all the way up.

My wife's knees and ankles made get a stairlift, and we went with with Bruno based on internet research and the availability of product. The sales visit with them was good. The guy had good information and he provided a reasonable answer to our situation. We went with a straight model and we got two because we have a landing in our middle of our bent stairs, so there is one angle, a landing and then another angle. It was still cheaper to buy two of those than to buy one. The stairlift fits well in the stairwell, and my favorite feature is the rack and pinion system. It’s been a very good product, overall.

My wife and I were 81 years old and had a rough time going up and down the stairs. There are 12 steps and it's difficult. Our washer and dryer are in the basement. My wife could not walk, so I was using the stairlift to let her down into the garage level, which is on the bottom of the basement floor. It also helps me out. By traveling up and down the stairs after a day or so, I get a little pain in my knees. The sales reps were really good. We're a bunch of farm boys, so we have a lot in common. We also had a good time when they were putting the stairlift in. We thought it would take four hours, but they came, went after it and got it all completed in two hours. I'm happy with everything. The is very good and we should have put it in 10 years ago.

We had Bruno install a stairlift and everything was awesome. During the sales visit, the rep assessed the situation and they measured for a couple of days. It took weeks for the equipment to get made and then they installed it. The quality and service are excellent. Nothing was left undone.

I got a Bruno stairlift and I'm enjoying it. My favorite part is coming up the step. But I'm having a problem with the footrest of the lift. It's short and sometimes, my feet can't stay up, especially when I'm coming up. I'm a tall guy and I'm having problems like bending my knees and my foot hangs over the footrest. Sometimes, it hits the step when I'm in operation. Still, the stairlift is helpful. Also, the reps who came were professional, friendly and they answered my questions when I asked a question. They were great.

My son Albert has multiple disability, and in March of last year, he had 50 seizures one day in the ER and it caused some brain damage. So, with him having brain damage, he was trying to walk and stand up. And all of our bedrooms are upstairs, but I didn't want to move because I do sessions on future planning if something happens to your loved one. If something happened to me, he would feel he was at home -- he was born, raised and lived here 21 years of his life. The Bruno sales representative we dealt with was a very kind and nice. He was understanding because Albert had his mood swings while he was here, but he kept right on working and everything was fine. The installer did a great job, too. It was loud at times, but that happens. We also modified it, so it was great. The quality of the product is 100.

We moved into a house with stairs, and I can’t climb stairs very easily at all. My husband can’t either. He can climb, but it’s better if he rides up too, so we’re both using the stairlift. Our interaction with the sales team was fine -- I did not have any hesitation. I had worked with them before with a wheelchair and I was familiar with them, and that was why I gave them the business. I was very pleased with the whole thing. The man that installed it was wonderful and he answered all my questions. The stairlift is perfect. It made it easier to live where we are living. I couldn't live here if I did not have it. I also love having two remote controls, one for downstairs and one for up. My husband has dementia and teaching him how to turn the chair has been a challenge. So, that is going to take a little for it to sink in. But, overall, we haven’t had any problems at all with it and I like it.

My wife is a diabetic and over a period of time lost her leg below her knee. Needless to say a very traumatic experience with a month stay in a hospital and a two month stay at a rehab facility. Our house is two stories which required a stairlift. I learned there were two companies that were recommended in our area. Without getting into too many details I was shocked that one company tried to take advantage of my situation knowing she was coming home in a few days after multiple months stay in the hospital and rehab facility. I canceled that company business and contacted Bruno Stairlifts at the recommendation of the rehab facility and Hanger Prosthetic in Silverdale.

We got a Bruno stairlift put in because my 94-year old patient was leery about going down her front steps. It made it easier to allow her to have the quality of life to go in and out. I also like that I can get her in and out of the house. The installation went smooth and they were able to meet our needs. It's also cost-effective.

My husband asked through the Veterans Administration, and Bruno responded to the call for the service request. So, the VA put in orders for it. The installation team was great. They were very friendly and they knew what they were doing. One of the guys had to go get something from Lowe’s, which was no problem because we live very close to Lowe’s. We got a curved one at the bottom of my stairs and it fits well in the stairwell. We have still space to walk down the steps without it being crowded. We like that it is smooth and safe and it gets out of the way when you don’t need it. The stairlift is very sturdy and well-built, and there's nothing flimsy about any of it. Having it is a lot easier. My husband can get on it and go down, and even I use it.

I got Bruno stairlfit through the Veteran's Administration. The guy that came out to the house and talked to me and took the measurements seemed to know what he was doing. He was knowledgeable and thorough, and I just felt comfortable with him. The stairlift looked like it was well constructed. Unfortunately, for me, I had to have some electrical work done before it was installed, and I had to put in an electrical outlet to plug it in. I delayed that because I didn't want an electrician to come out here for 10 minutes and run a wire and cost me a couple hundred bucks to have him do that. So, I stalled to get some other electrical work wind up, and that went on and on for a couple years.

The installer was cooperative. He was very kind and very mannerly. He had patience. You could ask him questions and you got appropriate answers. We got the party curved, the top of the stair model. When it goes down at the bottom, it is straight. But coming up, it has like a turn. When you reach the landing, it turns there. It fits perfectly in our stairwell.

Our daughter and her friend had a stairlift put in their house, and I have trouble going up and down the steps, so we put one in here as well. I usually couldn’t get in the basement without it. But now, I can. I like it. I can get up and down the steps. The guys who came out for the sales visit were excellent servicemen. The installation went fine. The people that put it in were very kind and explained everything. It didn’t take them long and they’ve done a great job.

I’ve had two heart attacks this past year and I’ve got cystic fibrosis in the lungs, and both of them occurred after I walked up the stairs. So, getting a stairlift was a preventive measure. My wife is a computer geek and she looks everything up on the computer. She started doing the calling and found this one place, and we went over and tried them out. It took a couple of days and we made a decision. We also got the chairlift and the electric chair from Bruno. We can put it on a rack on the back of the car and carry it around. We just don’t like taking it out in the rain, and we do have a cover for it.

I had Acorn come out and give me an estimate. And then people suggested Bruno was quite good. So I made appointments for them to come out, and then I ended up in the hospital. My brother came out and he picked Bruno because it was high on my list. So I'm very happy with it. But I really dislike the seat belt because it snaps. If you undo it, it literally snaps across your body. We wondered if we could put it the other way because I have a bad hand, but that was not possible. Other than that, it's terrific. When I got home, I couldn't make the stairlift move up or down, so they had to come out for me. So when they do the installation, you should be there so you can ask the right questions.

I lost my leg in May 2019 and I have a baby at home, so I wanted to be safer for him coming down so I use the stairlift to bring stuff up or bring him down. It's awesome with Bruno. I spoke with a rep on the phone and it was good. The installation was really quick and they did a good job so we’re happy with it. It took only an hour or so. The stairlift is straight and there's the part in the bottom that just flips. He said it was annoying.

When I called another outfit, they never called me back. But When I called Bruno, they called back right away. Their rep also came right away on the same day The installation took two and a half hours and it wasn't bad at all. Whenever it goes to the top of steps, you gotta turn the seat around to get off. Then if you get back on the seat and you gotta flip that around so that you're facing the wall. If you don't get that seat in exactly the right position, it will not go. I called my installer and I talked to him right away. He said that whenever you swing that chair around, it has to lock into place and that you might have to jiggle it two or three times to get it to lock into place. My wife doesn't move around too well and she's unable to do stairs. The stairlift definitely makes things easier.

The Bruno stairlift is a good product and I’m glad we chose it. Their salesman was very knowledgeable and he did a good job comparing different things that are out there. Bruno looked like a heavy-duty product that you can get parts for if needed. The installation went very well and the installers did it in a small amount of time. They were very careful about where they put things and not to break anything. We bought a curved stairlift and it fits the stairwell better than I thought. We still have plenty of room to walk up and down, and we didn’t have to take the handrail off. My wife uses the stairlift, and it is smooth and very safe. It gives you error codes if something goes wrong and it beeps when you get to the end. She feels very much safer going upstairs on it.

I can't do stairs and I got a stairlift through the VA. They were the ones that picked it. It's straight and it fits well into the stairwell. The quality is real good and the rides are nice and smooth. I have no problems with it including with the remote. The sales rep was also good.

The Bruno stairlift seemed like the best fit for our house. We like the look of it better than others and the chair is more comfortable. Their sales rep was also very thorough in what he was telling us and he told us what our options would be. We got a curved one, and though it would be nice if it was a little slimmer, it looks like a very good quality stairlift.

The Bruno sales rep explained everything to us and the installation team did a good job installing our straight stairlift. Also, they were more localized so we had service if we needed it. The stairlift seems really slow going up and down, but it has made carrying things up and down the stairs easier.

It was fine talking with the sales rep. The installation, which was done in one day, went well and the installers were very nice. I took their boxes. My husband, Gerald, has problems getting in up and down the stairs. It's better now with the stairlift ‘cause it’s taking him upstairs. Before, sometimes, he would fall. Now, he doesn't. The quality of the stairlift is pretty great but one time, when my son and I were sitting down, the thing started beeping. We just cut it off for a while for two days, and then when we turned it on, it started working. My son said the code kept saying C4. It wasn’t lined up on the battery.

The Bruno stairlift was a replacement for the one the VA put in 15 years ago, and which was worn out, so they put in a new one. Kenneth had 11 knee replacement surgeries. That was why he got a stairlift in the first place. I've used the Bruno stairlift a couple of times and it’s working fine. The only thing was that the guys that installed it left footprints on the stairs from their boots in grease. But their work was fine.

My wife is confined to a wheelchair and she cannot walk up the steps. We decided to get a stairlift so she could go back upstairs to her bedroom. I told the sales rep at Bruno that I wanted one. It was a very nice interaction and I saw a sample of the stairlift. We got the straight one and it fits very nicely within our stairs. The man who came out for the install did work on our front porch because it rained that day. The steps are just inside the door and he came in and installed it in about half a day.

With the company selling Bruno being local, I felt that if I ever had service issues, they would be more responsive. They were very helpful and informative throughout the sales process, and they explored some other options with us that we didn't feel were necessary. The installers were here for a while because they have the inspector online kinda like in a FaceTime, and they ran the stairlift on several tests like a weighted test, where they put weights on it, among other things. They were very patient and wrote things down, and they made sure that my mom felt comfortable using the stairlift. They had her do several test runs before I signed off. They also gave me information for follow-ups for servicing questions or concerns and they were pretty comprehensive. The stairlift is very functional for my mother and it's very easy to use.

I had my meniscus replaced or fixed. Also, my dad had Parkinson's so he has a hard time going up and down the steps when they visit. We got a stairlift and I've been using it. I had a surgery and the stairlift has already paid for itself. It's been an absolute blessing. It's been wonderful and so smooth when it's operating. It turns from one way to the other, and being able to turn it because of my leg has been awesome. We have a straight stairlift and it's the same one we also have at our church.

I went to the VA and told them I needed a scooter. They gave me a bunch of places to go, which was how I heard about Bruno. The vehicle lift is easy to operate. The installation didn't take as long as I thought and the installers kept me up to date.

I have a problem with my legs and use the Bruno stairlift every day. I'm very satisfied with my experience.

I have a problem with my legs and my back. I really enjoy my Bruno stairlift. I like the extension on the bottom where you can bring the chair up, and then that bottom rear comes up and you can go on the other side of the stairs. It’s good and a great help. I like that I don’t have to walk up and down the stairs.

My husband had a stroke and cannot walk. Bruno Independent Living Aids were the only ones that came right away. They came in three days and installed in one. We have straight stairlifts and they fit our stairwell pretty good. We have 12 steps that go up, and then we have three steps that go off to the left. I wanted the one that curves so my husband just gets on the bottom and goes all the way up to the top. But the guy said it would take a month to get that one. So we had no choice but to get one that goes up the 12 steps, and my husband has to get off of that and get on another one that goes up the three steps. I was not happy about that. We just spent almost $10,000 on three stairlifters, so I'm not gonna update it.

We got a stairlift through the VA and I love it. It makes it much more easier for me to get up and down because my bathroom where I take my showers is upstairs. It's a very big help. Also, the installers were very professional. I'm very satisfied.

Buying a stairlift was cheaper than selling my house and I had Bruno install it right around Christmas. It went great and the stairlift looks good. My husband takes the stairlift up and down the steps and it’s the only way I have to get in and out of the house. The inside that goes in the farm house doesn’t go until next week. But I haven’t used the stairlift yet because my husband hasn’t had any appointments and hasn’t had to go out. I’m satisfied with Bruno. It was what my installer recommended and I’m happy with what I’ve got. It went up and down the steps the way I wanted it, and that was all I needed.

My wife has had difficulty walking up the stairs. The contractor who came out suggested Bruno stairlift. I looked up Bruno on the website and I saw that it had high ratings, so I went with them with the straight type staiflift. We have a narrow staircase and it just barely makes it, but it does make it. Also, the chair that we chose was cheaply made. It's a very minimal quality. The installation team was very good. But my wife's problem with the stairlift is it's very slow. I have another stairlift that was installed at the same time, not a Bruno, and it moves considerably faster and it's much more convenient.

I had an old stairlift for about 13 years before it was kaput and fell apart. Some maintenance was done on it and half of it was replaced about 7 years ago. No one thought it would last so long and then it went and there are no parts to fix it any more. The company that sold it to the Veterans went out of business but the Bruno store bought a piece of the action of that store that folded up. So, I got a new stairlift from Bruno after I was without it for three months. I'm an amputee so I had a rough time and the neighbor was coming over to help me get up the steps. The guys who did the installation were very cordial, didn't mess around and did a nice job. They came in, did what they had to do, and then left. My new stairlift is wonderful and quite a good machine. It's twice as good as the one that was originally in as it's much quieter, smoother, faster, and safer.

I wanted to move not farther from the city and so I went with the townhouse that has two floors. There's no way I could navigate that so I got a stairlift. The Realtor set up an appointment where the guy came out, gave an estimate, and showed us the product. I looked at it online and it seemed to have a very good reputation for quality. I'm a heavier person and I didn't want something that was going to be not strong enough or not good quality so I went with Bruno. I cannot say enough about how nice the people were. They were very helpful and I did everything they could to make it easy and quick and make the installation just what I needed. They adjusted the stairlift as low as it possibly could, and for some reason, it still seemed a little bit high to me. Maybe it's just the way I'm built. I'm 5'7" and I have slightly short calves and that might have to do with it. But at this point, it's very workable.

The salesperson came when he said he would, showed me the pictures, measured up everything, and gave me a price. I found them to be a little bit more expensive but probably worth the difference. I said, “Go ahead.” I paid the 50% down, and it was installed when they said it would be. The people that installed it were great and was in and out in a timely fashion and got everything done. My new stairlift works perfectly, and I use it every day. The seats should be a little bit higher and I’d like to see it move a little faster, but it gets the job done. I see Acorn on TV every day but I don't see Bruno. I also tried to contact another provider but I never could get them to call me back. Bruno, on the other hand, was on the spot. So, they would be my recommendation over the other people available.

My wife has gotten arthritis over the years. There have been some days when it's worse than others and it has taken her a long time to get from the second floor to the first floor early in the morning. She realized it would probably gonna get worse, so we had a stairlift installed. The Bruno staff is terrific. They're very professional and very nice.

I got a very bad knee and I can’t go downstairs 100 times a day. Half my stuff is downstairs and I couldn’t do it already. Jeff from Bruno was nice. He served a purpose and he explained everything well. I had a straight installed and it fits in well. I use it often. I’m very happy with it and I’m satisfied.

I am now 100 years old, I have 13 stairs and they're quite steep, and I'm always afraid of falling. I can use the stairs but it's a bit dangerous. The house belongs to my daughter and the upstairs which is the stairs are going to the upstairs was built on for me when I moved here about 11 years ago. We had a chairlift before and it stopped working. It was Thyssenkrupp, and the place that they had to do the service stopped doing the service. There was nobody there to repair it.

I went into Cedar Valley Mobility and checked Bruno out. Those people were so nice so I didn't look any further. I went in and they had a little demonstrator. It was two or three weeks later that I called them and told them to come on out and measure for one. They were so nice, too, when they installed the stairlift and that means a lot. The installers were awesome and they never left until they made me ride it. They were here for maybe an hour.

My husband had some health issues that require a stairlift. I know one person from Bruno so I went with them and I chose the straight type. The installer was very nice. We had an older one that had bitten the dust and it had a very heavy railing to take out, and I don't know how he did it. So far, the Bruno stairlift is fine and the quality seems good. It gets my husband where he needs to go, although he thinks it's a little too slow. But they said everybody says that.

I have a two-story apartment building and some folks couldn't live on the second floor if they didn't have the stairlift. The Bruno sales rep I dealt with was friendly, helpful, very upfront and honest with me. The quality of the stairlift that was installed was excellent. It helps them get to their apartment. So far, everything is working the way it's supposed to.

My brother made an appointment with a Bruno rep to come over. We got the stairlift because our mother is capable of walking up and down the stairs, but no one can guess when her knee is going to buckle. The installation was fine. They told me it was gonna take three hours but it didn’t because they constructed it before they got here. They just had to put the rail in, so it took a lot less time than expected.

I had a straight stairlift installed and it was a very nice experience. The installers were fabulous and very nice and neat. And the stairlift is easy to use. It’s a little on the slow side, but then I don’t presume it’s gonna do 60 miles an hour. I had an operator’s manual and it’s easy for somebody to walk by it. It’s good.

My dad is 95 and his vision is not good and his balance is not good. His doctor recommended that we look into getting a stairlift and the VA approved it. The man who came to measure was wonderful. He was very helpful and he explained what would happen. Then before I knew it, in less than a week, the people were there installing it. It was just wonderful. The installers were very young but they were enjoying their job. They were funny, helpful, and good about demonstrating how to use the stairlift and explaining all the ins and outs. We were gone for two weeks after it was installed for the holiday, and so we're still getting used to it. The only challenge is that the washing machine is in the basement and getting past the stair to get downstairs with a huge load of laundry is somewhat challenging, but I've been known to use the chair to take the laundry down. Other than that, we love the stairlift and my dad gives it a two thumbs up.

My husband picked a stairlift from Bruno out and I liked it. The Bruno rep was good. The installers were very professional. The stairlift is very nice, and I like going up and down the steps with it. It looks very good, and it runs very nicely. I only have the trouble with the safety device. I have trouble, when I get at the top of to the stairs, turning it around. I have trouble getting it in the right position. I wish somebody would come out to my house and demonstrate to me again how to turn it around.

My wife had been having trouble for a couple of months out and she is gonna have a surgery on her hip. Her mother is 93 and she is also having a lot of trouble going up the stairway. We have a friend as well who can barely walk up. She can’t walk down and has to sit down. So with multiple reasons of why we can’t get up and down the steps, we got a stairlift. The Bruno sales visit was really good and the guy gave us all the information we wanted. Then he came out to the house and measured. We asked him some more questions about how the stairlift works and he really knew his business. When the installation team came over, they said that they would have it done in a couple hours and they did. They left it super clean as well so it was nice.

I had a Bruno stairlift previously in my cellar steps a long time and I’ve had good service with it. Once going down the basement, the stairlift is wonderful considering how many times a day we use it. We’ve had the stairlift from the first floor to the basement where we have a lot of refrigerators and the only problem we had is that one time, the batteries went bad. So, it has had the batteries replaced. I don’t know how many years it is since we’ve had that stairlift but it's well over a decade, and it's good.

A year or so ago, we looked at Acorn and they were out of Columbus. But Bruno is local. We knew who was running it and they had references. They are also a little bit cheaper. We live in a condo that has stairs in it and because of our age and our health, we decided to get a stairlift. They did a good job with the installation. They were clean and did it in about half a day. We have a straight line to the landing. We take two steps, get on the other one and come over the rest of the way upstairs to our TV room and our bedroom. Our family is happy that we got it and think it's great for us. We're happy with its quality and we use it a lot. It makes it convenient for us to get up and down. And we don't have to worry about falling.

My father, who lives on the second floor, is 96 years old and it was getting hard for him to get up and down the stairs. We thought getting a stairlift would be a good solution. The sales rep, who was also one of the owners, was wonderful. He explained everything in detail and wasn’t pushy. It worked out very well for us and we appreciate it. We had a stairlift for my mother about 25 years ago, but it was from a different company. The railing of Bruno's stairlift is closer to the wall so there’s a little more space. We’re very happy with the way it’s working. We like the remote, which comes in very handy. Moreover, the price was reasonable compared to some other places, and the service was excellent. I would recommend Bruno to other people who need a stairlift.

We like the Bruno stairlift we got. The doctors told us to get one and we got a curved stairlift that has 2 turns. Our stairs is narrower and one has to get sideways on it. Still, the installation guys were good. And the stairlift gets me up and down. So far, everything’s good about the quality.

My Bruno stairlift was provided by the VA. The sales representative took care of everything during the sales visit and then the installation was efficient. The stairlift fits okay into the stairwell and we can still walk past it. I like the accessibility and it’s convenient.

A Bruno dealer is very close by and we figured, for service, that means quite a bit rather than going for another brand that we have to locate a competition as we don’t know where they come from. We got a straight stairlift and it’s been doing good. However, maybe it’s grabbing or hesitating in some places and it got quite a workout at Christmastime. Also, it definitely does take over the stairwell because our stairs isn’t that wide and if one had to get down with the chair, they have to squeeze by it. But that can’t be helped. Other than that, we like everything about it. It does the job and does what it’s supposed to do.

My wife has problems going up and down the stairs. The sales visit with the Bruno rep was okay and we got an indoor stairlift that has a swivel chair. It fits perfectly into our stairwell and the quality is good. So, it has allowed us to still live in our own house.

We got Bruno and we compared it to another stairlift. The quality on the Bruno stairlift was much better and it was a more expensive chair, but the difference in price was worth it. After it was installed, I wish there was more room in my stairwell and to be able to get past it when the chair is up or down. But my house was built in the 60s so we can only go to a certain extent. The chair was for my wife and we’re very pleased with it. But they are expensive. They’re overpriced and the industry takes advantage of it because it’s not something that’s covered by insurance. Other than that, the stairlift we have seems to be very well built, very sturdy, and acting the way we wanted it to.

Bruno sounded very reasonable, and the sales rep was a very nice person. He went over everything with me. Plus the installer really knew what he was doing and that’s what counts. I got a straight stairlift and I like everything about it. I like getting at it and not having to climb the stairs. It's very smooth and I feel very safe in it.

We installed 2 of these in our 3-level home about 6 months ago, thinking one of our moderately-mobility-impaired relatives would enjoy it when visiting. Little did I know that I would need it myself -- within a week after installation I was using it regularly. The salesman was very good, installer(s) the same, and two early problems were addressed timely. I made the mistake of not researching more options before buying, and suspect I might have gotten more bang for the buck had I done so. My major complaints are:

Our adult son is gravely ill and he has moved back to our house. He was having a hard time getting up and down the stairs and I was also having a hard time getting him up the stairs because I have a bad leg. I contacted a local stairlift installer, who carries Bruno, and we had a straight one installed. We now have three stairlifts in our house. Earlier, the same provider had installed one out in my garage so I could get up to my office because they were steep stairs. And then, we had a neighbor who moved out of her house and she gave her stairlift to us. We had it installed, with the new one, for the 90-degree turn in our stairs.

I had a great experience with Bruno. We got them through co-op, and their sales rep came out and he was excellent. There was no pushiness and it was entirely up to us if we wanted to go with them. Then, the installation team was really good too and they put the seat to the level to fit my husband. They took their time and they did an excellent job. We got a straight stairlift and since we’re in a bi-level home, one goes from our top floor down to the front door, and then we got one put down to the basement as well. It takes up room, but it’s a necessity. And it’s been really handy, otherwise, my husband was gonna have to slide. He has to go for a physio and then with all kinds of doctor’s appointments, and that has really helped. The quality of the stairlift so far seems to be excellent. I'm impressed with both its ease and smoothness. And also, it doesn’t jet out into the top floor. It jets out more at the bottom by the entrance to the house, which is perfect.

We purchased a stairlift for my husband when he was being treated for cancer, and we had it replaced with a new one after keeping it for a long time. The installation went very quickly and nice. It's a straight up stairlift and I’m satisfied in my experience with Bruno.

My husband had a great deal of difficulty getting up the steps and increasingly so. Bruno has a good reputation and we had a wonderful interaction with their representative during the sales visit. We got a straight stairlift and I wasn't convinced at first but it fits very well. The installation team performed excellently and the quality of the stairlift is great. My husband is comfortable using it. He doesn't really do very well when he has to do it himself, so the remote really helps.

I had a back and foot surgery, and the limitations for me going up and down for the bathroom is hard so I needed a stairlift. The installation team was nice and the quality of the stairlift is good. I got 2 straights where there was one in the top and I have to get off then get to another little section. They fit well in the stairs and there's still enough room to walk up. While it needed a jet so I can rush upstairs, everything is fine and I like the stairlift.

The sales visit and installation for my stairlift was very good but it got dragged out from the time we applied for it and got it all said and done. Still, Bruno has very good workers and I was very pleased. I broke my hips and it was a hassle and impossible with the stairs. Now, my stairlift takes me up and down the stairs with ease. I got a split landing and it’s 5 steps to the top from the landing. And that’s all I would go because it was quite a few more steps going down to the basement and I just couldn’t make it. So, the quality of the stairlift is very good and my experience has been very good as well.

The stairlift is working very good. It is provided from Dili's insurance. He is not able to go up and down the stairs, that’s why he needs that, and it's recommended from the doctor. It's a straight one and takes all the way up to the upper end of his stairs, not to the room. The installation team was very good and they were cooperative. They worked as we wanted.

I purchased a straight stairlift for my parents. Bruno was there when they were supposed to be there and they corrected a problem. I wanted the stairlift in the stair longer and it may have been a miscommunication between me and the installer. But they came back, they adjusted it, and they fixed it the way we wanted it to be. Now, my parents use it and they're happy to get up and down the steps.

I love my Bruno stairlift. The VA said they’re gonna get me a stairlift and they sent it over here. It's a straight one and initially, the seat tilted too much when I expand the seat around to get out. But the very good people of the installation team came back out and adjusted it a little bit, so it is working great now.

My experience with Bruno stairlift has been okay. The installation went fine. The installers did everything they would do and the installation happened in one day. I'm delighted to have it. With the way the house was built and with my mobility, it’s easy to not topple down there. With Bruno, I just sit in and ride down it because it saves a lot of potential serious falling. Although, I've told the VA that it's very difficult to come up with $1,000 a year to take care of it. So, we try to use it very sparingly to make it last as long as possible. They should not sell a warranty to somebody who probably can’t afford it. But the product works fantastic.

My mom experienced a fall and was in a nursing home. They won’t release her until she had the ability to go home and move around by herself so it was decided that it was time for a stairlift for her. The Bruno rep came out and gave a quick estimate as far as the time it would take and how much it would take. The installation was fairly simple and took, roughly, an hour and a half. My mom loves the stairlift.

My wife had a heart attack and she can't walk. We needed a stairlift to get her upstairs and we got a Bruno. After I purchased it, the guy I bought it from, Rick, came back the next day to pick up the balance of his pay. I mentioned to him that the stairlift was starting to lean away from the wall. He told me that he would have somebody sent over. But then, nobody came so I phoned Bruno and asked them what was going on. They said they haven't heard anything from Rick and they were making arrangements for somebody to come over. It has already been two or three weeks. The service is **.

My wife couldn’t get up and down the stairs, so I needed to get a stairlift. This is the second one we've had. We've had one that was Bruno before secondhand. That one they’ve discontinued and don't do the parts after 10 years, so I had to get a new one. The new one just got put in last month. The installers were great. I've used them for 10 years, and they’re good guys.

I’m taking care of a person that has Parkinson’s, and we got a Bruno stairlift because it's American made. The installation team was very clean and very professional. We've had the stairlift for 2 weeks, and unfortunately, it’s not working for us. My patient is having trouble bearing weight. It’s two straights, so you gotta transfer and it’s getting very, very, very difficult, and I almost wish I didn’t get it. I should have gotten a wheelchair one. But overall, the quality of the stairlift has been really good and I'm very, very satisfied.

I had a Bruno Stairlift in my own home that I had put in a few years ago for my mother, and we were very happy with it. I was very satisfied with the product. And when we had some estimates done for my mother-in-law, not only was the price competitive for Bruno and we knew about the product, but we had a lot of confidence in the gentleman, who was the sales representative, who did the measuring and answered our questions. He was really, really outstanding. He knew his stuff. He had the answer to every question we had. It was clear that he had a lot of experience in installing them.

My husband had a heart attack and a stroke. He’s unable to walk up and down the stairs, and we have a lot of stairs. The state decided on Bruno. And I really liked their rep. The guy was really nice and very informative. My husband is loving the stairlift. What he likes most is the flexibility of it. He can close it up. He can turn it off when the kids would get into it. It’s very easy to operate. And he likes that he can operate it using one side of the handle. With a push of his thumb, he can make it go up or down.

I couldn't get up the stairs easily and I was given a Bruno stairlift by the program it was under. The installation was quick and when I go up, the stairlift is fine.

My 91-year-old mother has dementia. And the only in and out from our house, which was built kind of on an incline was stepped, and it would have been impossible to push her on a ramp. I figured that a stairlift would be the perfect thing for her. The rep from Bruno was great. At first, I was thinking to get a ramp and then he saw we had basement steps into the garage, so he measured for the ramp and then he measured for the garage. Then he looked at the garage and he said, “Your best bet would be for a stairlift.” That was probably gonna be a little bit less than a ramp, and so it might’ve been more money for him but I appreciated his advice. He said, “I don’t want to sell you something you'd be unhappy with. I wouldn’t wanna have to push somebody up a ramp that size.” So, I appreciated his advice. And he assured me it would be done very safely, and it was.

I am an in-home health care provider to Pennsylvania. I'm paid through a subcontractor through the state to take care of my mother and elderly grandmother, and that was the reason we purchased the stairlift. And it was through United Disability Services that we were able to get the Bruno stairlift and through a federal grant. Bruno was the option we were given and after looking them up, my mom was very pleased that that was the option we were given.

My husband loves the Bruno stairlift. We got it through the VA, which, more or less, deals with Bruno. The installation took a couple of hours and the installers were great. They even put wood in my wood burner.

We got Bruno stairlift for medical reasons and everything has been good working with them. The installation took about an hour and a half, and the stairlift is user-friendly. I would recommend it highly.

Patricia's mother has various things wrong with her. She needs knee surgery, but she’s 86 and the doctor said she wouldn’t be able to get to it because her heart’s not good and she has high sugar. We got the straight lift and the installer was very professional, friendly, interested and cooperative. He was amazing. Patricia's mother is very happy with the lift. I was talking to her the other night and she said she loves it.

My mother is 91 years old and she has Parkinson's disease. It affects her walking, as well as walking up the steps and down. I was concerned about the size of the chair because my mother didn't want a small one, like the ones that would make her feel tight. Even though she’s not a big person, she still doesn't like the chair or the feet to be too small, so that was why the guys recommended Bruno. She feels secure in it. The installation did not take long. The person who came out to do it was nice, and he gave me a lot of information about what to do, what not to do, how to keep it up, how to keep her safe while she is in it, and how to work the remote controls. He told me everything I needed to know. The stairlift is quiet, it works fine, and my mother’s happy.

I was researching chairlifts and found that everybody said Bruno is the most dependable. So, then, I started looking for who to buy one from. I went for a new one. I found a vendor, 101 Mobility. I called them and they sent a fellow out who claimed that he was half owner of their company. I’m 385 pounds, so we discussed that. He was sitting right across from me in my living room while we were talking about it, and he went and measured my stairwell. I needed the left hand and I needed the Elite, the 400-pound capacity. We ordered it and I gave him a sizable down payment of 2800.

I’m 95-years-old and I’m a handicap, and I got the straight Bruno stair lift for about two weeks now. With it, I get up and down the steps now without crawling up them. It fits well in the stairwell, too. The installation guy was clean and professional. He never left any dirt or anything behind, and he swept the steps for me.

I had my first stairlift for 13 years and then I had the new one about two and a half weeks. But I had difficulty with it already, and my kids helped me straighten it out. It left me stuck upstairs. I had that mishap twice that I couldn’t go downstairs and that was very frustrating for a new equipment. I never had that problem with my old one. But other than that, I love that it is quiet and new. The salesman and the installer were very nice. My son-in-law stayed here during the installation and he even helped them and everything went fine that day. It only took about three hours. The man I got it from said I can do whatever I want to. I'm strong enough to lift myself up without using those side handles that help you to stand up.

My husband has post-polio syndrome. He can go up and down the stairs but he can't carry anything. We chose to purchase a stairlift and with Bruno, my husband could go to the showroom, see the stairlift operate, and hear it -- it was quieter than the competitor model. But they didn't install it as close to the wall as we would have liked. There wasn't enough space in the stairs for others to go up and down. My husband called them and they were most gracious and sent out a couple of fellas to remove the stairlift where it was and push it closer to the wall. It suits us fine. The owner, Rick, was very nice, and so was the gal in the office, Laura. The workmen were pleasant also.

VA got me a stairlift and having it has been excellent so far. When Bruno came for the sales visit, they were like gold. I got an inside stairlift that curves and goes upstairs. I also couldn't believe on how fast the installation team got it all hooked up for me. They got it going in half a day. Now, I could get upstairs in the bathroom and that makes me happy.

My knees give out on me a lot, and I can't come up and down the stairs a lot. My caregiver worker mentioned about stairlifts and Bruno gave me a home sales visit. The stairlift is at UDS and I had it put inside my house. The team that installed it was really good and had it down to one day. I love my stairlift and it is wonderful.

My mother is 89 years old and she can't walk very well. I called Bruno and had a stairlift put in. Both the sales rep and the installer were wonderful. Everybody was great and I've already recommended Bruno to somebody else.

I sleep upstairs, in the second story, and it requires a few steps to get up there. But, for the last two months, I’ve been sleeping on the couch because I cannot make it up 10 steps alone. I went with Bruno because this company here had put one in for somebody that belongs to the same church that I go to, and they also put the same one in the church that I go to. They did a good job during the sales visit when they came out to my home. It did not take them long here and they had it done in no time too. I have a straight lift from the kitchen floor upstairs to the second floor.

I have a hard time walking upstairs and one of the last times I did, I fell. My wife was in front of me and we almost went down the stairs. So, we’ve been sleeping downstairs on a pull-out couch -- we have two bedrooms upstairs. I also have my music room and I have a long play. I happen to be a poet and write a lot of my poetry to music, and those were not accessible to me. My wife chose Bruno because the people who came to inspect the stairs were much more competent than the other one. The young men were fantastic. The installation team was very good and they took about five or six hours. It took a lot of assembling below the stairway.

I found that Bruno chair lifts were much less expensive than Acorn which is advertized. It also is the only one made in the USA. They have a three year warranty and a life warranty for the motor. I had to have them come out to fix a minor problem, and they were there the next day, even though I did not live close to the office. I would buy a Bruno chair again from this company.

The Bruno reps were very nice and they answered all the questions. The installation went fast and it seemed that the person that put it in was very knowledgeable. Saul likes the way it works. He had fractured his back and he wasn't able to go up the steps, and the more that he's gonna use it, it's going to make it that much better.

My wife and I got a two-story house. I'm 90 and we wanna make sure that when we need the stairlift, the equipment is there. The people from Bruno Independent Living Aids are nice. They do their job and everything is right. When they first came here, they got the wrong parts and that delayed the installation. Other than that, everything was fine. When the parts got here, they came over, put it on, and everything was working. It’s a straight stairlift and it fits good. It's very easy to go up and down the stairs with it.

My wife wanted a stairlift for her sister to be able to come up and down the stairs and visit with her. We found that Bruno didn't get any bad feedback, so we took them. The reps were fine and now, the straight stairlift is working well.

I called Bruno up and told them what I wanted. I got one of their stairlifts and the cost was very reasonable. Their crew came in and installed my straight stairlift. It's been great so far and my disabled wife likes it.

My legs went south on me about two months ago and I can’t get down in the basement. I’m a veteran and the VA got a Bruno stairlift for me. A guy came out and did the measurements. Then the office called me the next day and said it was approved. It was another week or so before they got it all ordered. Then they came out and installed, and everything went fairly smooth. The fellow who installed it had to know what he was doing because everything just went like clockwork real easy.

The reps at Bruno called to tell me to set up the appointment to install it. We don't have a doorbell and I live downstairs so I asked them to call me on the day of the installation when they get here rather than just beat on the door, and they did. I went up and I could not believe how quickly the stairlift was installed. Then, they showed me how it worked and gave me the two remotes.

I have a neurological disease and I decided to purchase a stairlift. Bruno had better ratings which was why I chose them and during the sales visit, the rep measured the length of the stairs and explained the cost. I wish it was a lot cheaper and that Medicare would fund part of it. It cost me that much money. The people who put in the stairlift talked to us about how to work it. The motor doesn’t seem to sound smooth and the stairlift is a little too tall for me. Part of the trouble is that I have a broken wrist, and it’s hard to get on and off it but I’m getting used to it.

I called through Google and asked them to give me the stairlift people that installs stairlift in Georgia. They gave me 10 of them and Bruno was one of those. The sales rep that came out was outstanding. He measured the thing from top to bottom and told me about the fire code. And to satisfy the Georgia fire code, we had to get the one that when you come down, it lets out the extra piece. He was very knowledgeable and he was no pressure. We got a straight model and the installer was excellent. I was impressed by his professionalism, taking care of my property. I have a nice home and he was being careful not to scratch anything. And he said that if I have any problem, call him and leave a word. Before he left, he let my 84-year-old mother-in-law get on the stairlift and took her up and down the stairs. She was operating that thing like a champ and she hadn’t looked back. It’s so simple and it doesn’t take up a lot of space on the stairwell.

I’m on compensation and I lost a leg in an industrial accident 20 years ago. I’m missing my left leg. It’s a very high amputation. It’s called a hip disarticulation, which there's no leg there at all, but there is a bit of a bone. I’ve had Bruno stairlift for about 19 years. It was working perfectly, but the salesman up in this country said, “Two years ago, they put a new motherboard in it and it went flawlessly. We’re putting a new one in.” I said, “As long as I’m not paying for it, you do as you please.” And they put a new one in last week and it is the second one I’ve had. The service guy came out and measured the stairlift. And the next week, the installation team came out and put it in. They were only there for an hour and a half, and they cleaned up. They have done an excellent job. The stairlift that I had installed is inside and the seat pulls up.

My neighbor has a Bruno stairlift. They told me that it was functioning normally and that they had no problems with it. My wife is a little shaky on her feet and I decided to put in a Bruno stairlift for her. The sales rep was very good and everything was done professionally. But the guy that put it in put in right on the edge of the top step and there's very little landing there. It would be better if there was another foot and a half. Also, it's straight and they should have put a bend in it.

We were satisfied with our first Bruno. We had to replace it so we went with a second. Thus far, we've had a problem with the remote that is for going up and down the stairs. I have a little arthritis in my hands and pushing the button down as far as it would go is the best I can do. Sometimes, that's not enough. Still, as far as the trail goes, we've been very satisfied.

There's a Bruno store was close by and I decided to buy a stairlift from them. I like it and it does the job. It gets me up and down, though I wish it went faster because I could crawl up the stairs quicker. But I know that it’s not supposed to go really fast and when I get to 104, I’ll probably appreciate the fact that it goes slower. It also takes up a lot of room in my very narrow staircase, since it’s not that wide of a staircase. Plus, I wish that the chair would swivel on the bottom of the staircase, but it’s not necessary. It only swivels when you’re at the top to the right. Other than that, the chair itself works wonderfully. My grandson loves it as well and thinks it’s the greatest thing since Swiss cheese.

I got a straight stairlift from Bruno and it fits well. However, the problem is in the way they're designed. I’m a heavy person and I weigh 280 lbs. When I sit in the chairlift, I feel like I’m gonna slide out of it ‘cause it tilts too far ahead. It has to be shimmied so it tilts back. Still, the quality is fantastic.

They gave a better warranty plus I like the salesman. He wasn't pushy. He was knowledgeable and very sincere. He knew what he was talking about. Mark and his companion who installed the stairlift were fine and I will use them again. I'm happy and satisfied with the stairlift which is curved. Once I got it on path, what to do, it's really a breeze. I don't have to walk up the stairs and hurt my back. I'm safe. It makes life much easier. I just sit here like a princess and take a ride. It says to have it serviced once a year but I'm wondering if that's a $200 service.

The people that we like to deal with were carrying Bruno and that was good enough for us to go with Bruno. The representative was wonderful, very helpful and efficient and gave us some good advice. We had her give us a quote on our curved staircase but it was outside of our budget. Our goal in getting a lift was to have an access to use another washroom. Our straight staircase could work and we went with a straight stairlift. We were lucky enough to have a choice to either go up or go down. We're very pleased with the installation team. They were two nice men who were very clean and quick. We love the stairlift and it's a cat's meow. It's so slim and attractive and gives us still lots of room to travel the stairs. We haven’t used it that much because we are now getting the said washroom renovated so that we can begin using it regularly.

Our daughter is a total quadriplegic. We live in Kansas, which is a tornado place so we needed a way to get her to the basement. I’m gonna be 70 this year and her dad’s already 70. She’s about 70 pounds and it’s hard for us to get her up and down the stairs. So that we could get to the basement, we got a chairlift. I looked at another company that costs a lot less money, but I was told that it wasn’t as good a quality as the Bruno and probably wouldn’t last as long.

They were very efficient and got the job done if I got any problems. I've been very satisfied with the service and the installation, and the stairlift is working as advertised. I have mobility issue and since we got a split level, it causes a problem going up and down the stairs. With the stairlift, it definitely aids in our mobility issues.

I'm disabled, so I have a hard time walking. The stairlift from Bruno makes my life a lot easier. It looks good and it's comfortable. The sales rep was a nice gentleman who was very informative and told me the pros and cons, and how to take care of the stairlift. The installers were in here about 9:00 and were out by noon. I live above a pharmacy, and I told the pharmacist the installers were there but the pharmacist said he never heard them.

I have a terrible time walking, and steps became very difficult. When we had looked at the stairlift from another company, it was made in England and they said it takes a week or 10 days to get parts if I needed them. Bruno was made here and I could get parts immediately. The sales rep told us all about the product and explained it. He was also polite. The installation took about three hours and they cleaned up everything, and it was a good experience. I'm happy with the stairlift. Something has come a tiny bit out of adjustment on the very bottom. And we’re gonna call and have that taken care of, but that’s not a problem.

There was just one guy who did the installation but it didn't take very long. I use the stairlift daily. I love it. If you get used to it, it works great.

My husband was paralyzed on one side and could not walk down the stairs anymore. Bruno was the one recommended by the company that we hired to install it. The gentleman who sold it was excellent and very accommodating. We got the curve type from them and it fits perfectly in our stairwell. The installation team did their job. However, my husband had a lot of problems. He is paralyzed on his right side and the switch was initially installed on the left side. So when he would stand up, he would hit the switch. In fact, he was pushed out of the chair at one point and they have been trying to correct this issue.

Because of medical conditions, I needed a stairlift and I had to have 2 estimates for Veterans Affairs that was covering it. I got a Bruno straight stairlift and the installation went very well. The individuals who installed were very friendly and knowledgeable. It didn’t take very long when they put it in and it's been working all right since then.

We got a Bruno stairlift so my grandpa could get out to the garage, and then I could get him into the car easier. He had a different one in the house for going upstairs, but I found Bruno that was more reasonable. It’s still expensive but better than the other one, with about a $2,000 difference. It’s not very compact but it does okay. We’ve only used it once or twice since it has been put in, and everything has been fine so far.

40 years ago, I took a major stroke. And a lot of my right side's not working so good so I purchased a stairlift from Bruno. At that time, I was sleeping in a recliner because going upstairs was very frightening. I was having the VA help me into my home. And the person that they sent out, showed me what Bruno could do, how well it would work, and how it help me get up. They can do all the things that I would require and they did it.

I have a contractor and he got Bruno for me. The representative came in and did everything perfectly. I got a curved stairlift. I’ve had it going for about two and a half months. Years ago, I tried to get one and they said they couldn’t fit it in. The installers did a good job of putting it up and it fit in the area very well. They gave me the booklets and who to call, and I sent the thing in for the warranty. I had somebody come out because it was beeping and they had to do something with it, but other than that, it’s doing fine and there are no problems.

I got Bruno through the VA and they provided everything. The installation team was very professional and it took a little bit of time, but they got everything right. I struggle to walk upstairs, which was why I got a stairlift. It gives me enough time to sit down, go upstairs and swivel the chair so, I have no problems. People should go with Bruno because it did a good job for me.

WCB chose Bruno for me and I got a curved stairlift. The installation team told me what they were doing and after it was completed, they gave a demonstration. I couldn’t make it to one landing and I would have to stop and sit down and rest for 10 or 15 minutes, then go walk. Now that I'm using the stairlift, I don’t have to walk anymore and I feel safer. It has made life a lot easier.

My mom is elderly and she was having a hard time getting up and down the stairs but wanted to stay in her own home. The Bruno sales rep came to the home, took pictures and looked at everything. We went to the store, and we were able to ride in them and try them out. So, it was good. We were here when the installer put it in and he didn’t have too many problems. He had to make a phone call or two while he was doing it, but other than that, it went in well. We got the straight stairlift with the chair that swivels at the top but the bottom part folds back because it extends farther than the bottom of the bottom step. So, it was kinda in the way. It folds up and when you fold it back down, there’s a locking mechanism, which is adjoined, and we had a little bit of a hard time and realized that she won’t be able to lock that. My brother-in-law fiddled with it and fixed it. We figured out that we don’t need to fold that back anyway and the stairlift is working great.

PCA was renting the stairlift that I had before, and then they put in a Bruno which is so much better. It's a smoother ride. It doesn’t jerk at all going up or down. When you get in and push the button, you’re riding. Also, the one that I had was so loud, while this is a whisper quiet in comparison. I really like it. The guys who put it in were really nice and they took down some of the wiring for the other stairlift that was bigger and had more wiring around my bedroom door. The only thing I like better from the other stairlift was that it didn't have a remote. It was connected to the electric in the house, and then attached to the walls. With the Bruno stairlift I have to make sure to put the remote somewhere that when friends come with little children they don't play with it. Other than that, it’s great.