Bruno Independent Living Aids Reviews

My wife had two back surgeries and double knees and I had one knee out. The 28th of November I had my surgery done and it was like a week before that when I got the lift from Bruno. They first got the wrong one. The chair was for the opposite side, so they had to reorder it, but they still got it done before I had the surgery. We got a straight indoor one and it's 17 steps up. It’s a 400-lb one with a bigger seat and a bigger base. The function is great and it’s convenient for a lot of things.

The Bruno stairlift has allowed me to stay in the house and I would recommend them. I have a balance problem, Charcot-Marie-Tooth and macular degeneration. So, I have a drop foot and climbing stairs is difficult. I have two Bruno stairlifts and they fit very well into the stairwell. The installer did a good job and had everything done in two hours. He works for the Fire Department and he does this in his spare time for the store. We have a little more of a problem in the basement because the stairs are a little narrower but it works okay and folds up. I like the new one a little better because it slows up when you reach the end and I wish it was on the old one.

I have neuropathy on my legs really bad and my house has two floors, and there’s a basement where my washer and dryer was at. The VA got a Bruno stairlift for me because I was having a very hard time walking upstairs. The installation team was very nice. They came in and did what they had to do. The stairlift helped me a lot and I didn’t have any problem with it. But at one time after it has been put in for so many months, it just stopped working. So, I finally called them and they came right out and fixed it. Their service was very good. I was very satisfied with them.

My husband is incapacitated, and he needed something to get up and down. We have two sets of stairs, and the Veterans recommended to get a stairlift. The Bruno sales reps were very, very nice, and we got the straight stairlift. The installation team was very nice and they were here all day. They did it quite well as far as we know. We haven’t had any problems with it. The stairlift was something we really needed, and we really couldn’t do without it right now.

My husband fell and had a broken pelvis. While Acorn had a lot of publicity, we wanted to buy a stairlift from somebody here in Cookerville. I purchased a Bruno stairlift while my husband was in the hospital. It goes up one flight and then curves around and goes up about five steps. It’s straight and then it’s curved a little bit, and then it’s up a few steps. The stairlift's installation went well and the installers who did it were pleasant and cooperative. They were very nice too. And while I wasn't pleased that it took longer to get the stairlift than I thought it would, we managed so everything's fine. I like my Bruno stairlift.

My car is garaged at the basement and in order to get to it, I had to walk in this big and long stairs which was steep. In the wintertime, it was dangerous and the stairlift was the solution to take care of my need. The best thing the VA ever did was give me that stairlift because I was struggling to get up and down those steps and then going down the sidewalk. So, it was a lifesaver. They got a straight stairlift for me that goes straight down to the basement. The company that installed it was great but they had to come back once. It started beeping and it was another plug that goes into the power pack. It came loose and they followed up with it.

I have issues with my lungs and I get breathless when I climb the stairs. The contractor that we hired recommended Bruno. The installation went smoothly, and the stairlift seems to be working fine.

My daughter surveyed and found Bruno. They did great and they did a clean job during the installation. I love the stairlift. It makes me feel more free, more moveable, and more mobile.

I had a trouble of walking the stairs. I called my friend and asked if she knew somebody that I could call for a stairlift and she gave me Bruno's number. The sales visit was very good and I enjoyed talking to the representatives. They explained a lot and so I'm happy with that. The installation team was very good too. Now, I have a stairlift and I really enjoy it. It has really helped me all the way and I should have gotten it earlier. I tell anyone who asks me about it that I'm very satisfied. Somebody already asked me about Bruno and wanted their number. So whoever calls them, they should really go ahead and do the job that they did for me.

I had back surgery, and I’m still having some problem taking the stairs. There are seven stairs going from the kitchen upstairs. So I had a problem, and we decided we were gonna put a chair lift in. The sales visit from Bruno was very good. Everything was fine. They were very informative, and the price was right. We got a straight stairlift that goes up seven stairs. It fits our stairwell very well. We also bought the thing that pulls up out of the way. And so that was very nice and we’re very happy with it.

I was unable to go up and down the stairs on my own. Bruno had a sales visit with me and it was very nice. The sales representative explained everything to me and then the installer came. Installation took no time at all. The Bruno people answered whatever questions I had and were very professional. The stairlift was very good quality and I'm happy with it.

My husband and I are both disabled veterans. He is on the verge of losing his right leg and he probably should have had it amputated a year ago but he's a typical man. He is bullheaded. It was a service-related injury which happened during his time in the coast guard. The VA came in and they got him a stairlift. When the gentleman came out to do the measurements, he could not have been nicer and he was delightful. We have a rescue dog that is extremely skittish, very protective and blind. She remembered him. All he had to do was say, "Hi, baby," and she knew exactly who he was. Every time she heard his voice, she followed him around. He is welcome here any time and if any time he needs fishing lures, he can stop right on out. He knows where we live and he can give us a call.

My wife is incapable of going up and down the steps and I didn’t want a hospital bed downstairs. I called two stairlift dealers near our home and one responded right away. The representative showed me what they had and all the advantages and also the price and the delivery, and I was impressed with all of it except for the price. I was hoping it would be a lot cheaper, but that’s all right. We got a Bruno indoor straight stairlift and it fits very good into our stairwell. The installers were very efficient and knowledgeable. The install was complete in a couple of hours. But then one of the electrical cords was not lying down where it’s supposed to be in. It was up, where it shouldn’t be, and it wouldn’t work. So I called and they were here right away and took care of it. I’m satisfied with it and having it made life more convenient.

I liked the cost of Bruno's stairlifts. I also liked their sales rep who was really excellent. I felt comfortable with him and I felt what he was doing was good. He was professional yet friendly. I got a two-piece stairlift that goes up to a flat area, with a second one going up to the rest of the house. The salesperson installed it. He came at about 10:30 and by 1 o’clock, we were up and running. Since getting it, I've found that it has been reliable. If somebody came to me and said they needed the chair lift for the stairs, I would definitely recommend Bruno and their sales representative.

To get my handicapped sister and my mother up and down the stairs, I had a stairlift installed. Bruno has quicker response time and installation. Most of the purchasing was done on the phone. I gave the measurements to the gentlemen and two days later, they were putting the stairlift in. Everything was great. The stairlift is a lot slower than most, but it works. I'm satisfied.

My wife is disabled. She can hardly walk and has a very difficult time getting up and down the stairs. She likes to go up there so I wanted her to continue to be able to go up there. I called about three different places in Lexington, Kentucky, and one of the ladies who dealt with me there was nice. Her name is Bethany from Bruno and she explained everything to me. Her company also gave us a better deal too as far as financially. In addition to that, I looked them up and they have good ratings, so I went with them. The sales visit went well. I did most of the stuff on the phone and we got assistance from the Kentucky River government agency. They helped us purchase the stairlift by giving us up to $3,000 on it.

My husband has to use the walker and there is no way he can go upstairs without help. But we didn't wanna move, so we decided to buy a stairlift for him. I looked up Acorn Stairlifts online and saw all kinds of bad reports. They looked flimsy and I wasn't interested in that. Then I did a search and Bruno came up, so I took a look at them and I liked what I saw. I liked the reports, the reviews, and their rating. I also liked that Bruno was a family-owned business. I believe in that kind of stuff. But I was worried that maybe they didn't have a person who installed them nearby. So I went to a local dealer and there was somebody in town who could put them in.

I couldn't go up and down the stairs to use the facility upstairs in our house where we have a bathroom and shower. The VA in Cleveland chose Bruno and the rep explained everything and told us the stuff. The next week or so, they were out. The installer came in by himself and put the whole thing together. It was great and he did a good job. He was a neat, professional man and he knew what he was doing. He was polite and explained everything when he was putting the thing together which he did in no time.

I'm 89 years old and I had a brand-new hip put in. There were three stairlift providers that came in to appraise. I went with Bruno because their rep was the best one here. He was fantastic. He came from Pittsburgh and was here for almost two hours measuring everything. He also took pictures. The other two guys that came in just looked at the stairs and took shots of it. I asked if that's it and they said yes. The installers told us when they were coming and when they came, it took them two and a half hours to put it in.

Getting up and down the stairs is very difficult. I decided to purchase a stairlift and the VA recommended Bruno. I was very comfortable speaking with their sales representative. I got a curved stairlift installed and it fits greatly into our stairwell. It works very well. My experience was excellent.

My husband is a veteran and the Bruno stairlift came through the Veterans Administration. He already has difficulty walking and it's hard for him to go up and down the stairs. Bruno stairlift is what the VA and their guests use. The guys that installed it were pleasant and explained everything. The stairlift is a wonderful product. It relieved a lot of stress from me. I’m very happy with my experience.

I have trouble climbing the stairs and my wife has bad knees. We both needed a stairlift but my wife made the choice and went with Bruno. We got a straight one and the installers were great. The lift itself has a few minor problems but it could get straightened out. When you’re going down, it starts at one speed then, it would get down about four feet and it slows up. It’s faster coming up than it is going down. The quality is very good but I wish it worked a little faster. We’ve had it for a month and the reps from Bruno were the only people that we talked to but we’re very satisfied.

I fell on the stairs. I was looking at stairlift companies online and called several of them. The lady who owns the Bruno dealer called me back and we had several conversations. The night before the sales rep came, I was looking at other companies and saw that another dealer had a 25% discount. I thought it was the guy who was coming out to do my evaluation. I told him I was glad I was online the night before because I saw that they had a coupon. However, he said they didn't have a coupon, so I looked up the other company and it was not him. He said he would call their owner as she might honor the coupon. He then called her and the owner said, "Absolutely." I bought a straight, indoor stairlift. It is exactly what I need, it gets me where I need to go, and it’s a safety measure for me. The chair is perfect and the company was good. I had an excellent experience and I would recommend Bruno.

My hip broke when I fell. At that time, I couldn't come home from rehab as I couldn't get in my house. So, my husband and my other son Bryan decided to purchase a stairlift for me. Currently, I'm having a terrible time with my insurance company as the doctor put chairlift instead of stairlift on the prescription. I got a phone call in for him to write another one. Still, we appreciated Bruno getting out to our place in a timely manner so I didn't have to stay over at rehab. We bought two straight stairlifts from them and their installers who came were very professional. They took their time and made sure everything was right. From the time they left, the stairlifts have been working fine. Getting the straight stairlifts was cheaper than those that are custom-made going around the corner. Having them has gotten me up and down the stairs.

I bought the Bruno stairlift through the Veterans Administration. They installed the stairlift beautifully and did an excellent job. I used to get so out of breath walking down and trying to get up the stairs but since I had the stairlift, it’s so much better now. I’d recommend Bruno and I thank them immensely for everything their people did for me.

We got the Bruno straight stairlift from the A1 Mobility representative. We needed it to go up and down our stairs because everything that we do for laundry and so on is in the basement. Plus, we are both getting older. The one who set it up did a great job and they did it quickly. The stairlift works well but it might be a little convenient if the chair would swing to the right and not just to the left. They said it was because of safety reasons but it was not a big deal. We’re very happy with Bruno and people should buy one. They’re very reasonably-priced and we’re having good luck with it.

I was in an accident 28 months ago and I got to the point where I couldn’t get up and down the stairs to the restroom. I had to do something so I checked all the stairlift companies. The biggest thing for me was the cost and to get one that goes around while looking at $1,800. I shopped four different places and I ended up with Bruno Stairlifts. I could get over from one seat to the other so that wasn’t that much of a problem because I had to turn a big corner on my stairway.

Bruno was recommended to us and my daughter has dealt with them. She also has had a good relationship with them. She has a scooter that she uses and she bought it from that store. Bruno has all kinds of things for the handicapped in that store. I also bought one of these chairs which we call eject-a-chair. Working with the Bruno staff was very nice. I like them a lot and I trust them, that’s why I went back.

We initially bought a stairlift for my son, who is in a wheelchair but I've been using it too because I fell and broke my hip. Kevin, the guy who did some stuff with my son's wheelchair recommended Bruno. Working with him and the man that helped him put the stairlift up was great. They were very friendly and nice. I haven’t been upstairs for a month and a half after I broke my hip and with the stairlift, I’ve been able to get up there. Having it made things a lot easier.

I have an inability to walk up and down stairs. Bruno was carried by the local large healthcare provider. They don’t handle any other companies or lifts, they just decided to stay with Bruno because they found it was the best. The Bruno sales rep was very positive. He did a quick assessment, spoke very frankly, told me what the cost was, and he was close, within a hundred bucks. I had a straight stairlift installed and it fits perfectly on my stairwell. The installer was a professional and he was done in less than four hours. He showed me how to use it and then he watched me while I tried it out. The state inspector was there at the same time, so everything was certified and everything was good to go.

My husband and I both have trouble going up and down the stairs. He’s 85 and he falls a lot. He walks with a cane or with a walker sometimes. The VA thought that he should have a new stairlift and they chose Bruno as the provider. The Bruno team was very nice, good, and very courteous. We enjoyed them coming. For the installation, they called and came in the morning. Two men went on their way and took out the old one then installed the new one. They explained everything to my husband particularly that the stairlift has a different track than the other track we had. But the other one did the same thing and was even a little faster. The new Bruno stairlift is very slow going up and sometimes my husband is in a hurry to get up to the bathroom. Still, we are thankful to have it and we’re pleased with it. We would recommend Bruno.

We just bought a new two-story house. My wife needed mobility upstairs as she is in a wheelchair and so we decided to get a stairlift. I did my research and we ended up getting a straight indoor stairlift from Bruno. They are like the Cadillac -- low service needs. Also, I knew the local dealer. The people who came for the sales visit were very knowledgeable and we had great interactions with them. They solidified my decision to go with Bruno with what they said, especially on the service side. Then, the guy who did the installation was great -- he was very un-intrusive during the whole process, which took a couple of hours. The stairlift's remotes are nice, up and bottom. I also like the fact that there is a lot of safety features built into the stairlift. I thought that the unit would be a little tighter to the wall, but it is fine and we are happy with it. I have already recommended Bruno to others.

The only way for John to get in and out of the house is through a stairlift. He went to the VA and they got him a straight stairlift from Bruno. Before its installation, very nice and courteous people came out and checked the situation to make sure that they could put the unit in. The crew that then did the installation was very nice and helpful. They did the job in two hours and they did great. The stairlift has made a big difference in John's life. It is a good piece of equipment and it fits our stairwell well. He uses it all the time and with it, he can get in and out without having to depend on somebody to help him.

I'm getting unstable and my daughter insisted on getting a stairlift. The people from Bruno were very nice. The installation went quick and easy. The stairlift runs nice and it's a great little item.

We needed a stairlift because my wife started to have knee problems. Bruno was recommended by the installer who was from another company. He was more confident in it than the other brand, so we decided to pick Bruno. The stairlift works fine, so far. The only thing is it’s a little slow. My wife can walk up a lot faster than when it goes. But other than that, we’re very happy with it. Having it made life easier for my wife. I would recommend this to anybody.

I’m 88 years old and I got disabled where it’s difficult for me to walk, especially bringing up the groceries. I got a Bruno chairlift through the VA outpatient clinic and the installation took less than a couple hours. The chairlift was very efficiently put in and it works like a charm. The installer was very efficient, polite and went through everything with me. The different features as well as how the remote control they sent with it works was explained, but I'm still getting familiar with those.

Kevin Rabe, the owner of Northend Mobility, suggested Bruno as the best stairlift provider. He was also my salesperson and he was good. He was very straightforward and he sold it to me. I was surprised that the installation was very quick. The two guys finished it in less than an hour. The stairlift has very good quality and I use it daily.

I am very happy with my Bruno stairlift. I have COPD and it really tires me out sometimes going up the stairs. Then, if I do it twice in a row, it would hurt. With the Bruno stairlift, I don’t have to walk up the stairs. I use it a couple of times a day every day and I like it very much. The installer who came was also very polite and a very, very good gentleman. He knew what he was doing. I was impressed by the short time that it took for him to install it which was a little over two hours. I’d recommend Bruno.

Bruno called and told me that I was eligible for a stairlift. The installation took about an hour and a half and the overall quality of the stairlift is good.

Our friends have Bruno's stairlifts and we thought they were nice. We decided to get a straight model and we had very good interactions with their rep. Their installers were very nice and after they put in, we have found that it fits very well in our stairwell. We like the convenience the stairlift provides us. It makes life easier and safer.

After hearing some testimonials and getting a referral from my daughter, I chose to get a Bruno stairlift for our home. I worked with their rep, Brad and everything went well. He was very courteous and he explained everything to my satisfaction. We chose to get a straight stairlift from them and thereafter, their installation team arrived on time as they said they would. When they were done, everything was cleaned up. They also went over the instructions on how to operate the lift. However, I have a problem with the rocker switch as I don't know if it stuck out far enough where it hooked onto some clothing that pulled it off. Ours broke off for some reason so the switch may need to be recessed a bit further. Nevertheless, we find that the stairlift fits well in the large staircase I had put in.

My mom can’t walk and we got a set of stairs and she needed something to help her up and down. We hired a company and they told us about Bruno. They told us how it was going to be installed, the ease of use and convenience and how stable and sturdy it is. The lift has met all of those milestones and surpassed a few. We got two straight stairlifts and they're very convenient, very small profile and the quality is very good. Plus, we can still use the stairs. The installation and sales team were the same guys and they were very knowledgeable and able to accommodate whatever we wanted. They also demonstrated how the stairlifts work. Now, I don’t have to carry my mom up and down 12 stairs and the lift has made her life easier. She has a lower level on our home and she has to come up to the main floor for breakfast and meals and with the lift, she’s able to transition. We’re very happy.

Bruno was a good company to work with. Their sales reps were very nice and they knew what they were doing. The installation also went very well. The stairlift is very good quality, serves its purpose, and does what it's supposed to. Also, the cost was what I was expecting.

My mother is ecstatic about the Bruno stairlift. My sister had a Bruno stairlift put in for her, and I thought it's a good looking unit. I'm a machinist, and I know what quality looks like. The Bruno looks a lot better than the one I was looking at Acorn. Its overall appearance is better and it's very nicely put together. The sales rep from Bruno was terrific. It's hard to deal with my mom but he really knew what he was doing. He was very professional. The installation was straightforward. I would have struggled with it, but the guys who did it were good and very methodical. That's what they do, and they know how to do it.

I have a bad leg so it's hard to get up the stairs. Bruno Independent Living Aids had a better reputation than Acorn so I chose them. Their installer was very good. He came right in and put the stairlift in. I got the straight type and the quality is good. It works. It goes up and down the stairs. Now, I can get upstairs to take a shower.

We had a very old stairlift model that was no longer functioning and we needed one for my wife to get up and down the stairs. Bruno was recommended by the DME Store and we made an appointment. They came to the house, measured and talked us through the options. Then they showed up on time and installed it. It was the salesperson's son who did the installation. It was the same family and it couldn’t have gone better. The installation took about two hours, which was not very long and although the straight stairlift fits a little tightly in the stairwell, there’s not much else one can do. They also don’t make the stairlifts like they used to and it's slow but it is what it is. It’s sturdy and it does the job, and I like the multiple remote controls.

My husband was having trouble going up and down the stairs since he had two fractured femur bones, on both sides. It was six months before they found out which was why we got stairlifts. I called another company three different times and they promised to come but never showed up. Then, I talked to one of their guys and he said he hated to do it but he would give us a number. I talked to the Bruno salesperson over the phone and I had a great interaction with him. He was very kind and I was very pleased with him. The gentleman who came to install the stairlift was very sociable and did a very good job.

I was getting an outdoor stairlift for my mom and went over to Bruno. Based on my research, it seemed that their product was going to be the longer-lasting one. When their rep was here, he did not over-pressure us and we just had a relaxed interaction. The stairlift fits fine into our outer stairs, which are pretty wide, but my only complaint is on the ends.

My husband is 93 and he wasn’t able to go down. In fact, he fell a couple of times going down the steps. So the stairlift helps him get down on our steps now and he is very happy with it. We have a split-level home and I was really surprised that it works out as well as it does. I thought it would come up and curve around. But here, it goes straight up, comes up to the top and stays there. When you go to get on it, you turn it towards yourself and sit down then it turns back around and goes down. The technicians who did the installation were very good too. The two men didn’t have time to even look at us. They came in and installed but I made some conversation and they answered real politely. We liked them very much.

My husband cannot walk a whole lot and going up and down the stairs was getting to be an impossibility so, we opted to buy a Bruno stairlift. We bought a used one and at that time, we had the contractor working on the house install the stairlift since he installed one before. But, we had a gentleman that we called to do some work on the stairlift once. We have the straight type of stairlift although I would like it a little more compact so it does not take up so much room on the staircase. I like that my husband can get up and down from the basement to the main part of the house without the risk of falling. We have had the Bruno for seven years and I am very satisfied with it.

Somebody told me about the Bruno stairlift and I saw it on the commercial on TV where there was an elderly lady or a gentleman going up and down in their home. Also, I saw one that was an outside stairlift and I thought I'd find somebody who could help me get one. Then my homecare worker suggested that she would help me put it in with Telemiracle. In fact, my homecare set up everything for me to get the stairlift. I was excited when it was put in because it gave me the freedom to get out of my place and go where I wanted to go. It also brought me home when I wanted to come up back to my apartment because I suffered a whole year without going out of my apartment. I am very happy and satisfied with my stairlift. The quality is lovely, it works, and I enjoy going up and down with it.

Our Bruno stairlift was installed beautifully and very well. The person who did it was wonderful, quick, and very helpful. He did the job perfectly and everything was cleaned up. So far, we've had a wonderful experience with the stairlift. It is nice and we enjoy it. The only thing about it is that the seat cracks when you get up and down on it. There's like a piece of tin. I don't think it should be that way, but it's fine.

A doctor did surgery on my back last May and I came out of it with my left side paralyzed. I have a house with a downstairs and an upstairs, and in order for me to be able to function around here, I needed some way to get downstairs because I cannot walk up or down them. So, the VA put a Bruno chairlift here. A gentleman out of Great Falls, Montana named Bryan care here and put it in. He knew what he was doing and within two hours, he had it done. It's working great and I'm happy the way it is. I couldn’t be without it.

My daughter and my son decided that I should have a stairlift and so far, I'm well-satisfied. I got a couple of bumps when using the Bruno unit but it runs all right. It works well.

My wife needed a stairlift to get up and down the steps and when the installers from Bruno came in, they were very professional. They did what they had to do and said goodbye. We got a curved one and it fits well into our stairwell. However, my main hallway going up the steps is wider than the hallway where the bathroom is, which turns the corner. In some cases, it’s fairly rough with the ladies to get on and off because once that stairlift turns a corner, their knees are almost pent up against the wall. So, they end up unlocking the chair, sliding their legs around, and then swiveling the chair around so they can get off. Also, we still have a rough time trying to deal with the way the chair sticks out into the middle of the floor but with Bruno, everything was great. The stairlift is top-quality and built to last. The rollers are gonna be an issue sometime but as far as the frame that the chair rides on, that looks like solid steel and it’s not going anywhere.

I can’t walk. I got arthritis in my kneecap and I don’t have any collagen in my hip. The company that I used before was good but Bruno could hold somebody up to 400 pounds and it could twist and turn around corners. The sales rep was wonderful. I was impressed with the care I was given. The installation team was nice. They took all the old hinges from my other stairlift and took the screws out of my railings. They vacuumed that up and put the screws back right. Everything’s lovely. I had them install the stairlift with curves around the corners. It’s very tight though because I live in an old colonial home. They told me if it gets any tighter, they would come out and try to take something out of the wall.

I used to work for an outfit that's affiliated with Bruno and install the stairlifts myself. I worked as a BC Medical rep and for some other outfits. Then I worked for the people that owned Motion Specialties. The head guy in the shop and I were partners on installing the products, so naturally I was gonna go back to him. I’m 87 now and I’ve been retired for a while. The sales reps were very good and went out of their way to help me with my purchase. I had the Bruno inside stairlift installed and it goes from the basement up to the first floor. The installation went really well and the fellow that installed it knew what he was doing. I’ve been using it a long time and I like that it’s handy and smooth. I've had a great experience with my stairlift and I would recommend Bruno.

I've had a wonderful experience with Bruno stairlift and it has made my life much easier. I don’t have to worry about falling down the steps anymore. I have a problem with my right knee, I had nine back surgeries, and I had fallen. I called around and Bruno's rep, Pam, was available. She made a special effort to come over here to present Bruno to me. I told her what I liked and she said she had the perfect thing for me. She showed me the stairlift and I liked what I saw. It was what I wanted. One major factor too was Bruno has a place right here so if something happens, I don’t have to wait for a week for somebody to send somebody who doesn’t even know what he's doing to work on it. The product has a lifetime warranty too.

My mother lives in a two-storey place, and she's 102 and three quarters. She needed help going up the stairs, and it was getting way too difficult. We had Gary from Pacific Mobility to come out, and he explained everything about the stairlift. He was very informative and it worked out well. The installer did a great job as well. He kept my mom informed as to what he was doing. My mom likes the Bruno stairlift. She can push the button herself and go up. She enjoys being in control of that. We're very happy with the quality of the stairlift. Overall, the service was great and the installation was quick.

I live in a townhouse and all the bedrooms are upstairs. I broke my hip so I couldn't get upstairs. People were telling me a broken hip takes about a year to completely heal. We ended up going with Bruno cause of the price, quality, as well as the warranty. My wonderful brother did all the legwork and the research for me. He even looked at Acorn, and they were cheaper, price-wise and quality wise. And they didn’t have the warranty that Bruno has. In addition, Bruno is made in America and while the product is a little more expensive, you have to pay a little more to get what you want.

We live in a split-level house and I make a lot of trips up to the kitchen, so we decided to keep the house and put in a chairlift. We got a straight Bruno stairlift that goes from the family room to the kitchen, but we didn’t put it upstairs. A man and a boy put it in. They did a good job and it didn’t take them long to install it. We like that the stairlift is easy to operate. Now, I don’t get as tired going up the steps like I used to. I would recommend Bruno to a friend.

My wife had a stroke and it was getting difficult to get her up and down the stairs safely. We looked into getting a stairlift and the one on that was on the TV all the time made me nervous. On the other hand, I know the Medequip people and Bruno was the brand that they handled. They were also suggested by a competitor, so we went with them. The Bruno sales rep that I worked with was informative. He didn’t try to oversell me on something that was more expensive and he showed the pros and cons of the stairlift. The installation also went well. It was smooth and easy, and although my wife had already passed away, the stairlift made her last days easier and more enjoyable.

June, the rep from Bruno whom I dealt with was a good guy. He was pretty conscientious and he knew what he was doing. I ordered a straight stairlift from them and had it installed in our basement. For the month that I had to use it before we had to go to Florida, the Bruno stairlift did its job.

The VA came out and went over my medical records. They contacted three companies, set everything up, and it went great. They chose Bruno as the stairlift provider and the installation went well. The gentleman that put the stairlift in was really a nice guy. They had come out one time, but that’s because of a bad battery in my bottom control box. They replaced that and everything’s good. I’m very happy with the service I got from the people. They were very courteous and they did a excellent job. I got an outdoor straight stairlift and I’m very satisfied with it. I use it every day and I'm not afraid to fall down the steps. It fits wonderfully into the stairwell outside.

I interviewed a couple of different people. I paid a little bit more for Bruno than I could have for the competitor, but I liked their salesperson better. Their rep came in and he was a very polite guy. He was very knowledgeable about his product and had all the literature available for me to review. Also, he was able to answer all the questions I had at the time. I had a few more later on and made a couple of phone calls and they answered those, too. The same guy came and installed it and he brought a fellow with him. They were pretty fast. This is a three-story house, so I had two separate stairlifts to put in, one from the first to second and second to the third floors. They put one flight in each day that they came. They were here three or four hours the first day and two or three the second day. The second one seemed to go faster than the first. I would recommend Bruno.

My mother-in-law couldn’t afford to stay in this house and the only way that we were gonna purchase it from her was if I had a stairlift. I’ve had a back surgery and three neck surgeries. One day, I walked ten times up the stairs and ten times down the stairs then the next day, I couldn’t walk. I was quoted 3 to 4 hours for the installation of the Bruno stairlift but it actually took two to three hours and it went fine. The unit I got is brand new and the quality is fine. I do not have any problem with the stairlift.

The VA took three bids and they picked the company to come out and install. But out of the people that came here to sell their product and to take measurements, the company that won the bidding was the one I wanted all along. I'm totally satisfied with Bruno Independent Living Aids. The two guys who came out to install the stairlift were great. The stairlift works great, and it carries me up with no problem. I have a landing at the top of the steps, so I got a curve that goes on there, and I like that feature.

My husband’s ankles and knees are really bad. We investigated different companies and heard that Acorn was in for repairs a lot of time, and the best reports were for Bruno. Their rep was very good and the cost was very reasonable. I got an indoor straight lift from the main floor to the top floor. The installer was a very pleasant young man who did a good job. My husband and I are both using the stairlift now. It’s nice and smooth and I’m very happy with it. I’m pretty crippled up and it sure helped me a lot. It has been a godsend.

I’m 91 and I sometimes fall, and I decided to get a stairlift. Bruno was out in Lindbergh, and it was the closest option to me. On my visit there, they explained everything, and they came out to the house to see how long the steps were before they put the stairlift in. They were very nice. The installers really did a good job. They also showed me how to configure the stairlift up and down. I got a straight stairlift and it fits well in my stairwell, and I really like that it slides easily up the steps and down. Since having the stairlift, I go upstairs more. Before, I didn’t like going up too much and I go there only once in a while to clean. I like my Bruno stairlift overall.

And then I had a problem with it because I stepped on the footrest on one side and it kicked a dial out. The guy came back. He was only here a couple of minutes and he fixed it. It's working alright.

My knees didn't work so I had to get a stairlift and Bruno was one of the estimates I got. Their rep was very nice, and he did a good job. I like that the lift gets me up the stairs.

I needed a a stairlift for health reasons. I got one from Bruno because their rep is a friend of my daughter’s. My Bruno stairlift is great. It’s very helpful.

My husband can’t navigate the stairs anymore and in looking at stairlifts, Consumer Report rated Bruno a little higher than Acorn. On top of that, Bruno's warranty is longer than Acorn's. The representative I dealt with answered all the questions I had. But he told me the stairlift would be closer to the wall and it's not. The fella who installed it said this is how it had to be. But I did get the foldaway and that might have something to do with it. It’s in a doorway so I had to get the one that folds up so people don’t trip in the doorway when it’s not in use.

I like my Bruno stairlift very much. If my friends are around, I'd let them try it. I had a Cheney stairlift years before but it got to the point where it was having to be serviced more, so I knew I needed a new one. My daughter looked up Bruno on the internet and every place. Bruno had a very good reputation and I like that it is made in the USA, so we chose them. You think of stairlifts as kind of spendy. But considering that my old Cheney, which cost me $7,000, lasted 30 years, I didn’t think that was terrible. The Bruno salesmen were great and I like the people that I dealt with. The people that installed it were very efficient and nice too.

My experience with Bruno was excellent. I'm very happy with the stairlift. My husband and I are both very elderly and we live in a basement suite. He has severe back problems, and I can see the time in the future when climbing those stairs is gonna be almost impossible for him. So, I felt that putting the stairlift in was a proactive thing to do. And being a local provider, Bruno was our choice. I felt that I would get better service through them if we needed repairs or batteries. Another thing was that it was considerably cheaper than the other company that I got a quote from.

The Bruno SRE-1500 has been in my family for a while but it suddenly decided not to work. I called up the company that services it every year and I was told that I should change the fuse. I got the fuse and changed it but it still didn’t work. At that point, since it's an old unit and if we fix it we do not know what else is gonna go wrong, I decided to do the SRE-3000. The Bruno reps came and installed it and everything worked well. Their reps treated me very well. They even called up to check if everything was all right and that they will be servicing the stairlift as things go along. The SRE-1500 was faster but there are federal regulations now that specify how fast a stairlift can go. On the other hand, the SRE-3000 is much quieter and very dependable. Like anything new, it takes a day or two to get the hang of things. And now, it is working well. I'm very happy with the stairlift and its installation as well as the company and its products.

The VA provided me with a stairlift from Bruno Independent Living Aids. My knees and legs are gone and the product has helped me.

I got old and I tumbled down the stairs a little. I didn't want that to happen again so I got a Bruno stairlift, the straight one. Their sales rep was very, very thorough. She went through everything and I had to have an addition at the bottom because the stairwell was cut away at the bottom. We discussed it and there was no pressure. I said I wanted it because I didn't want to get off two steps up from the basement. It restricts a little bit but there's still plenty of room to get up and down if people want to walk. So far, I'm very pleased with it. I'm very impressed with the engineering and it's running very well.

I have a bad back and my stairs are very steep. I have to go up and down to wash clothes and I have a freezer downstairs that I have to get things in and out of. Bruno seemed more reliable to me than other stairlift companies, so I went with them and got a straight stairlift. The installation team was fantastic and really polite. They showed me how to operate the stairlift to go up and down and what to do to dust the track. There wasn’t a speck of dust anywhere once their job was completed. The cost of the stairlift is good in relation to its quality and it's super in the way it fits within our stairwell. Our Bruno stairlift has been a godsend.

I needed help getting down the stairs. I’ve already had a product from Bruno in the past so I already knew they had a good product. I had a curved stairlift installed and the installation went well. The people came out here and put it all together. They explained everything to me and it all went fine. They also cleaned up everything which made things much better. I’m able to get to my basement. Everything that the sales rep told me was gonna happen happened and it fits real good. The quality is very good too. I like that it gets down the stairs in a good time range. Bruno is very good. It didn’t cost me much and I'd recommend it.

A woman down on the next block had a wheel chairlift installed outside her home by Bruno. Since I have rheumatoid arthritis which is really bad in the morning and I sleep on the second floor, I had a Bruno stairlift installed to alleviate the pain that I have. The sales representative was quite wonderful and he did a really good job. But I wasn’t thoroughly pleased with the people who installed the stairlift. They didn’t take out a railing which they should’ve then installed the stairlift and put the railing on the other side of the staircase. I didn’t specify that, though, so they didn’t do it. But I wish I had said something to those people before they installed the stairlift. I just assumed that if that was their job, they would do the best they could.

My husband is a Purple Heart recipient and he walks with a walker, but he can’t walk outside yet. I called the VA, and a straight Bruno stairlift was put in for us. The installers were fabulous. They came one day, the guy measured, came back the next day and it was done. The stairlift is very good for my husband. I have a bathroom downstairs, but he still has to go up to go to the shower. He can never go up the steps. I still could but I use the stairlift, too. It was for him, but if I have something to carry or if I have clothes to bring up or down, I sit on it. The stairlift is very nice and we like it. I’m very happy.

My mom had fallen and she did physical therapy but it hurt her further. She needed to get out of the house but she couldn’t. My husband and I were trying to help her get a company to come and install a stairlift. When my mom had some work done in the house, a construction man said he saw a house that had a nice stairlift, so he gave me the name of the company, Benchmark Home Elevator, out of Napa, California that sells Bruno stairlifts. Bruno was good, but I dealt with Benchmark and they were terrific.

At 93 years old, it's harder and harder for me to get upstairs. I got a stairlift from Bruno after the company was recommended by a good friend. A friend of hers also had one and she liked it. Everything went well during the sales visit, and then one man came out to do the installation. It was a half-day job for him. He was very clean and professional. The stairlift works fine and its quality is fine as well. I just think I should have gotten a heavier one. I weigh about 140, and they put in a lightweight one which jiggles a little bit more than I think it should.

I purchased the stairlift for my parents and they were at a place where they needed it. Bruno was rated well and American made which was why we got them. I’ve talked to a few people who sold Bruno and I liked the salesperson the best. He was authentic and we had a very good interaction. We got a curved one and it fits great into the stairwell. So far, the quality has been good.

We were looking for a stairlift that can be custom-made because our outdoor had a stairway, a platform, and another stairway. It had a different shape. I checked with a company called Performance Medical and they did some research and came up with Bruno as being the best. The person I talked to at Performance Medical helped me through a lot of the discussion, and what was needed, and what to watch out for. The actual installation of the stairlift went well, but it took us quite a long time to get it through. I'm in Seabrook Island, which is a gated community and they're very careful of the architectural activities here. We had to get through all of those people, and the town, and the county as well. So far, the stairlift is working fine. We haven't had any trouble. Our experience with Bruno was excellent.

We’ve had issues in the last five years and I can’t go upstairs. I went through the VA and VA came out and checked everything. Then Bruno came out and put the stairlift in. The installation team did a very good job. We got an inside straight stairlift and it is compact and fits well into our stairwell. It gets me up the steps and it's a smooth ride.

I’m facing kidney failure so my mobility is very limited and I have problems walking and long distances, so I have a scooter on my truck to help me move around when I go to different places and I had to load and unload ramps to get the scooter off. I’ve had a few accidents doing that with it falling off, not being straight. I got a curved Bruno scooter lift and the installers were great. It took a while before they could get the parts to put on the back of my truck, so I wasn’t happy with that, but the installation went well and we had a good relationship. It took them about four hours and we were good to go.

My old stairlift broke so I got a replacement from Bruno since they were closer to home. The gentleman who came to my home was very nice but he had such a hard time taking the old stairlift out. He had the old one out in the yard for a while, but then he came about three days later, and he took it away. It was also hard for them to get the new stairlift in, and it seems smaller than my old one. When I try to go up, it stops, and then it starts again going up. With my old stairlift, I had on both sides that I could use to go up and down, but the Bruno stairlift that I got has on one side only. But overall, I'd recommend Bruno to other people.

We’re in our 70s and we wanted to stay here in this home, and yet have access to our basement. It has a set of stairs that is about a 49% grade and it's steep. Getting a stairlift seemed to be the most practical way of doing it. Plus, it cuts down the possibility of falling as you get older. It would be easier and safer to have one. We wanted to deal with someone locally and make sure we had service. The company that we chose used Bruno. We have been very happy with it and apparently, the customers as well. We got a 300-pound straight stairlift and since we do not have a wide stairwell, it fits fine. It does the job and we’re very pleased with it. Two guys did the installation and they were informative along the way. They were very good and nice people. We had a choice of Acorn and there were others but the gentleman that was there felt that Bruno worked well for them in the installations that they’ve done.

I couldn’t walk up anymore and I needed a stairlift. The VA had three companies come in and Bruno had a low bid. During the installation day, I was gone as I had to go down to PT, then through a doctor. By the time I got back home, the installers had it done. I didn’t figure they’d be that quick. The stairlift I got curves around a few times. It takes me up from the bottom first floor to the second floor, and then it stops. There were a couple of bumps on the way up, but other than that, it's not too bad. The Bruno stairlift is saving me a lot of panting at night. I used to walk up the stairs and then I’d have to stand there, put my head on the bed for a while and catch up with my breathing before I could go on. The Bruno stairlift is decent and sturdy and I would recommend it to others.

Bruno had a nice showroom and I liked the people who were selling the stairlifts. The rep was businesslike and our interactions were very pleasant. As I can no longer climb stairs well, I had a straight unit installed and the installers were competent and nice. The stairlift is excellent and it has been very helpful.

My wife’s legs aren’t what they used to be and it’s hard to get up and down the stairs, so we figured we would put a stairlift up the best we could. There’s a local store, Williams, that’s very well-respected. Everybody in town and we know of them. That’s where we went to purchase a stairlift to keep it in the neighborhood and they showed us a couple of stairlifts that they had. We liked the Bruno product and the price that they offered for it was good. The interactions that we had with the reps were very good and we were very pleased with the whole thing. We got a straight stairlift. Its installation went very well and we like the whole unit. There’s a landing where our stairs turn to more steps, so we used the stairlift on the long piece. We're very happy with our Bruno stairlift. It makes it so easy for my wife to go up and down now and she loves it.

I had a stroke and I couldn’t get around. I needed a stairlift and the VA approved it for me. I'm a veteran. Bruno’s reps came and they explained everything about the stairlift to me and they were really nice. They took time with me, sat down and talked to me. They gave me two different options and I needed the one that could take me all the way up and they gave me that. Their customer service was excellent and their installation team was magnificent too. I didn’t think they could do it but they did it in hardly little to no time. The stairlift made running my life better and pleasant and my wife ain't got to wait on me hand and foot no more. It gives her a chance to do her work around the house and I can get on upstairs and go to bed and do anything I needed to do around here. I like that I can just get in to buckle up, hit the button and the lift will take me all the way up. Bruno is an excellent choice.

I’m a VA member and I have trouble coming up and down the stairs. The installer was very efficient in installing a straight Bruno stairlift on the steps. It works very well and now, I can go up and down very easily.

I did research online and read reviews, and thought that Bruno was the best stairlift. We wanted to get the stairlift done as quick as possible because someone was coming home from the hospital. The reps from Bruno were very cooperative and they were able to come out the day we called. Then they did the installation the next day, so it was amazing. We got the straight stairlift and we are very happy with its quality. It improved safety for my parents and we were able to keep them in their residence.

I had hip surgeries and knee surgeries and I didn’t wanna move. My balance is bad too and in my family, there were other people who had trouble walking as they got older, so I got Bruno stairlift about eight years ago and it was fine. Shortly after that, I had a surgery in my knee. I came home and I was fine because I could get upstairs. I have a townhouse that is two levels and the bathroom is upstairs. My stairway is also quite steep. However, my Bruno got old and didn’t work anymore, and I had five days where I had to use the steps. My son put another railing up for me, so I had the two railings, but I really tried not to go up more than a couple of times a day.

My 94 year old mother was having trouble getting up the stairs and it got to the point where she had fallen in the bathroom. We were watching her all the time and one of my mother's classmates, a lady she graduated high school with, has a son who bought his mother a stairlift. In looking into it, I inquired about the Acorn model and the Bruno guys told me they had all-metal gears, whereas Acorn has plastic type gears in the track and I’m a believer in metal.

My daughter is handicapped and she needs some kind of a lift to get up and down the stairs. I did a little bit of comparison and I found that Bruno has a good reputation. Plus, I have a salesman right here in my area. I went over and talked with him and found out what I needed to know, relative to what kind of service I could expect. Also, we were able to come up with a good price and Bruno is made in the USA.

My husband has become a little bit unstable the last few months. So, the VA had him do different things like standing, turning around, and also, getting him and out of a bath tub. It was physical therapy and he kinda didn’t make the grade. So, they had us put in the Bruno stairlift out into the garage. We are really pleased with it. Everyone that has seen it and seen it operate says it’s fantastic.

My wife has Guillain-Barré syndrome so she’s not able to go up and down the stairs. She can walk with a walker but she needs help going up and down the stairs. For her, the Bruno stairlifts are indispensable. We got four straight ones and they're very helpful. Our stairways are a little bit narrow though, so it's hard to walk past the stairlifts. But that’s just the way our stairwells are. Otherwise, the stairlifts seem to work very efficiently. Initially, I looked stairlifts up on the web and Bruno had very good recommendations. The company we used, Access Elevator, strongly recommended Bruno also. Then the people who came for the sales visit were also very helpful in explaining the situation. They detailed exactly what they would do and what they would install, and they answered all the questions we had.

I was falling down the stairs a lot, so I wanted to get a stairlift here and I liked Bruno. I talked to the sales reps a little bit and purchased a curved stairlift. It has made my life better and I like it.

I have 25 steps to climb to get to my apartment. I was also a hairdresser and had a knee that I pump the chair up and down with for 55 years. I wanted to give my knee a break and that was why I bought the Bruno Stairlift. They are the one that is closest to us. And everyone was friendly and kind. I had good service and the people that put the indoor straight stairlift explained everything. They were also clean and professional. I showed my stairlift to someone and told them I was very happy with the one I chose. They were gonna get one from the same people and I told them that they would be happier with an upgrade.

My husband wasn’t having an easy time getting up the stairs. When he got up to the top of the stairs, it was hard for him to step to the floor. He could have fallen so I decided we needed a stairlift. One of our neighbors had bought one from Bruno’s and the place was right here. So we dealt with them. It was convenient. I asked for the thing and they delivered it. The men who were here explained everything and were very nice. They have different stairlifts and they told me which unit would work well for me. It was $3,400. It was not the most expensive but it was not the cheapest either. The quality is good though.

I’m almost 82 years old and I can’t walk up and down stairs, so I got a straight stair lift from Bruno. The guy that came here to nistallt the thing was good. When it started down, it had a little rumble in it. We talked to the people, they sent another one over, and now it works pretty well. I like my stair lift.

I have arthritis in my back and I was having a hard time walking up the steps. I needed to get a stairlift to help me get upstairs. Bruno stairlift sounded reasonable to me when I inquired about it. The Bruno reps and I got along well and I was pleased with their work. The installation of the stairlift didn't take very long to put in. We have the straight stairlift and it was working well right away from the start. I'm happy with its quality and it is very safe. I would be glad to recommend them to anybody else. I'm pleased with Bruno and my family is also pleased that I chose them.

My companion has a hip problem and he’s not able to climb the stairs. We initially buy our home aids from the local co-op home care center and the Bruno stairlift was recommended by the service people there. We had excellent interactions during the sales visit. The man who came initially explained everything, measured the stairs, and the service was very quick. We had the stairlift installed within 10 days. The person who installed it gave a demonstration and showed how to use it, so we were very happy. He was very professional too.

We had a third stairlift installed by Androscoggin Lift and they carried Bruno. My husband has Parkinson's so we had it installed. The installers were excellent. They came and installed it in a day. It goes straight up and then you turn it. I don't know if it's as stable as the other ones that I have in the house, but I'm comparing and I'm assuming that it's gonna be good enough. If not, then I'll have good service to take care of it. It's working well and serving its purpose, though. The living room is on the first floor and it takes him up to go to bed and brings him back down in the morning. I'd recommend Bruno.

I had a spinal surgery back in August and it’s gonna be about eight months from then before I would be able to navigate a set of stairs easily. Unfortunately, there’s no way to get to the main level in my house without going up into the stairs. So we knew, going into it, that we were gonna have to make some concession. We didn’t know exactly what we were gonna do so we had one vendor come out and look. The staircase in my house is odd as well since it’s very steep and narrow. The first guy who came out and looked at it said he didn’t believe it would be possible so we put that decision aside. A friend of mine, who's got MS and has been slowly degrading over time, had a stairlift put in in her townhouse a couple months ago and she suggested we call the folks from Access Ability. They came out, looked at it, and said that they thought they could do it, so we went forward.

I have severe arthritis and it's hard for me to climb the steps. I submitted an application to get a stairlift and it was approved. A Bruno rep came to let me know that I would be getting a stairlift. Then he measured my steps to make sure that the installer would be able to put the stairlift in and he told me what he was doing. When the installer came, he was very professional and knew what he was doing. He took very good pride in his work. He's very helpful in explaining to me how to use the stairlift and how to care for it. Also, he told me that if I had any problems, I could call them and they would come back and see what was wrong, but so far I haven't had any problems. The overall quality of my stairlift is excellent and it has been a big help. Bruno Stairlifts is a good company and they have good quality equipment. People need to look into them.

We need a stairlift for my mom and after doing our research, we found Bruno to be the best. I called Kelly and they gave me outstanding service. I opted for two straight stairlifts instead of a curved one considering that it would be double the price to get the curved one installed. It’s ridiculous. I’ve never seen pricing so different when you have to just create one curve from that standpoint and to join two straight ones. So, I was very, very surprised and disappointed with Bruno on that.

I had my leg removed and I needed a stairlift. A buddy of mine had a Bruno stairlift and I was gonna buy his. His was 12 years old. After talking to Bruce up there, for a couple hundred dollars more, he said I should get a refurbished one. Plus, this was one that the chair you could leave anywhere, and it wouldn’t lose its charge. As compared to the one I was gonna buy, it had to be all the way at the top and all the way at the bottom. So, that seemed like a plus. Also, it wasn’t that much more money to get a refurbished one.

My wife can’t walk and I have to walk her to the bathroom and I’m holding her. I can also take her down the stairs, but I won’t be able to bring her back up ‘cause if she starts to fall backward, there’s no way I can stop her. Also, I’ve been having problems myself. A ramp was gonna be put in all the way to the front end of my lawn and then come right back to the driveway. The fellow, that got the measurements on it, suggested putting a stairlift there instead. He said that it would be easier and a whole lot cheaper than the way they were gonna do it. But I told him that it needed a canopy there because it would be no good if it starts snowing. The snow is gonna get on my porch and the steps and it’s gonna have a mess there. He then said that he would mention that to the company.

Louise and her husband have three staircases and they need to use them but one of them cannot walk up and down. They phoned 101 Mobility and the rep came over. They decided to get three different chairlifts and had two different appointments for the installation. The installers put two of the chairlifts on the first day and the third one after two weeks. After the installation, they showed us what to do with the stairlift. Louise and her husband like the lifts very much which really help them in going up and down the staircase and they're safer too. They have been happy about their experience and have recommended Bruno to one of their friends.

I live in a two-story house and it’s necessary for me to go up and down the stairs, but I’ve had too many falls going up and down it. When I saw a stairlift advertised on TV, I thought about getting one. My daughter also thought that I should, so I did. I had Bruno's product explained to me by the manager of the company here in Pennsylvania, and I liked what he said and what I saw in a video. Then, two people did the installation and they were only here about a couple of hours. It went fast. They demonstrated it, let me ride it so I could get familiar with it, and they were really nice. I liked the service as well as the stairlift and if anybody needs and wants one, I would highly recommend Bruno. Since I got it, I don’t have to walk up and down the stairs and I haven't had any falls.

I have osteoarthritis in my knees and I got Type 2 diabetes so my nerves are bad and my feet are numb. To go up and down the steps is really hard for me and painful. The VA purchased Bruno for me and Bruno's reps were prompt. When they were installing the stairlift, my brother was there watching. He was talking through them and they were polite. They installed it quickly. The stairlift goes from the main floor down to the basement and it works fine. I like the safety features and I like the smoothness of the ride. It's easy to get in and out of with or without a swivel seat on it and it has made it easier for me to get up and down.

I’m satisfied with my Bruno stair lift. I purchased it because of my health. I got their number through my neighbor who had one. I got a straight, indoor stair lift that goes all the way up to the nearest bedroom. I like it and it gets the job done for me.

My husband was paralyzed from the neck down five years ago and he spent time at the VA and had a surgery that fixed him. But he's getting older now, and we wanna be prepared if it happens again. So, we got a stairlift. The VA sent Bruno to us. The Bruno reps were all awesome. The two young men that came for the installation were total professionals but nice at the same time. They came in, checked what they did, and they double-checked what they did. They made sure everything was perfect and that the inspector came on the same day. Everything worked like a smooth oiled machine.

I got a stairlift from Medical Resources about 10 years ago. But it went bad and when we realized that it probably was just the battery, we called Medical Resources to find out if they could fix it. They don’t do those anymore but they gave us a phone number to call. That was how we got to MediEquip. When we went there, the salesman explained everything and was nice. But all MediEquip had were two Bruno stairlifts – the one I purchased and another one, which was $400 more. But it was just a bigger seat.

My experience in dealing with the Bruno sales rep was good. I didn't have a lot of time and I asked specific questions. He cut to the chase, told me what I needed to know and showed me what I asked. The price was also good. I didn’t have time to talk for it and it fit my budget so I just went for it. I got a straight stairlift and it's good even though the spot is small. The installation team was very good too. I needed to be out and they were quick. They made it happen in a short period of time so I could get out and be on my way. The whole experience has been good so far and the stairlift has helped out quite a bit. I wouldn’t have been able to get up and down the steps myself but now, I don't have to go to the laundromat. My husband had a stroke and is a bit handicapped, and he's been using the stairlift as well. Everything works good and I’d recommend Bruno.

Unfortunately, in April, my 21-year-old daughter rolled her jeep and broke her back, and she is now paralyzed from the sternum down. We decided to get a stairlift. We liked that Bruno was very easy to work with and they did what they could to meet my needs. We liked their salesman, too. He went through all the components. He showed me different options. He kinda leaned towards the Bruno model. He said he has very little issues with those, and he did a good sales job. My wife had nothing but compliments for the guys who did the installation. They were well-mannered, nice, didn’t leave a mess, and did what they said they were gonna do.

I went online and Bruno was 5 stars but they're one of the most expensive. There was another company that was $1,000 less than Bruno but the product was made in England. Bruno's factories are in the United States so we chose Bruno. But they did a terrible job during the installation. They started five inches away from the wall, on the bottom of the stairs, going up on top. It was not parallel to the wall. My wife was going up the stairs and her legs were hitting the rail on the opposite side. So, I had to call Bruno and they had to come back in. They had to make 15 new holes and those old holes are visible. Other than that, the stairlift is excellent quality. It's heavy duty and very nice. We're very happy with the quality of the product from the manufacturer and having Bruno has made life easy.

My wife has COPD. Bruno is a good stairlift based on everything we read and what other people talked about. I was comfortable with it. The installation of our straight-run one went very good and I would hire the tech who did it if I was in business. He showed my wife and me how it works. The product fits very well in the stairwell, and the stairs are still accessible. It has helped her. It is well worth it and it is a good machine. I will give it a triple-A.

My husband has trouble climbing steps, so we purchased a stairlift. People were sent to bid on it and the Veterans Organization selected the one that they wanted to use, which was Bruno. Bruno’s customer service people were good. If you had any question, they answered. They came out and saw where it was going to be, and got measurements that they needed to perform the service. The installation process was professionally done. They did a good job. They had to come back and redo something ‘cause it wasn’t working. They were very friendly, and they took their time and did their job. It took me a week or so to get used to it, but having the stair lift is convenient. It is easy for my husband and me to go up and down the steps. You can push the button and send the laundry upstairs and send it back downstairs. It is a worthwhile project.

We have days when the sre3000 beeps and find it difficult to cure. It is especially aggravating when you are trying to sleep. Occasionally there are days when it does not beep. I completed all the checklists to fix, none worked. The service people are unable to find the source of the problem. At this point I can not recommend Bruno stairlifts. I have no choice but to replace it with a different brand.

We enjoy our Bruno stairlift very much. We’re getting to that stage of the game where we’re getting too old to climb up and down those stairs all the time. We thought that Bruno was better than the other one we were looking at. And we got a little more space with the track going up and down instead of sideways. We went down to the store and bought a straight stairlift. The salesperson who helped us was very convenient. Also, the installation went fine. The regular installer had somebody that was learning how, and they had done very well. They were very good and we had a ride after they were done putting the stairlift in. My son built the house and he made the stairs a little wider than normal. So, the stairlift is working great. Its quality is very good, too. Buy one. They’re well worth it.

I was in a bad accident 20 years ago and I've been thinking about getting a stairlift for four years. I tried to go with one but the insurance company said they had two outfits, Bruno and somebody else. I let them pick. I've seen the brochures and they were mostly the same anyway. A guy from Bruno came, did measurements and he sent it to the factory. He told me it could take up to two months but it took only six weeks.

I'm a disabled veteran and VA set me up with Bruno. Two young ladies visited and did all the measurements. Then the installation was done three weeks after they submitted the paperwork. Most of that length of time would be the VA making decisions though. The installers were professional and did what they had to do. They said what they were doing and they did it.

My wife and I are both up in our upper 80s. My wife, especially, has a little trouble getting up and down the stairs, so that was the main reason we put a straight stairlift in. We got it through a contractor who was doing a lot of other works in our house to make it easier for us old people to get around. It didn’t take him long to install it and he was fine while doing it. The stairlift has been all right and it has been making it easier to get up and down from our basement. Our experience is fine.

My husband has COPD and asbestosis. Our bedrooms are upstairs and it was very hard for him to get there. We went and got the 101 Mobility since our house is older and the steps of our staircase are not as wide as others. And instead of laying down flat, Bruno's tracks go up sideways. The installation went very well and the installers did a great job. It didn't take them long at all. We were very pleased and we like the stairlift. It also helps my husband a lot.

I couldn’t go up and down the stairs anymore. I’m on oxygen now and I can’t breathe. I had Bruno install a stairlift and so far, it's working pretty good. Everything also went well when they put it in. The installer and I got along really good. He explained the whole thing as he was doing it which made it easier for me to understand because it’s the first time I’ve ever had one in my life. He also showed me how to operate it and the whole nine yards. It was great. That's the way I like to get things.

A family member got me interested in a stairlift so I got one from Bruno. Everything has been fine. I was there when it was being installed and there were no problems. Everything went quickly and it was nice. I’m quite happy with it. I wondered how I got along without it. I have MS and going up and down the steps was a nightmare and now, I can get up and down the steps without pain. I would recommend Bruno.

The Bruno stairlift that we got installed is working out really great. It fits really well for the area that we have to work with. I looked online and Bruno got excellent ratings. The person that came over was extremely nice and a pleasure to work with. The installation went really well, and the installers were really great to work with. They had everything done in a reasonable amount of time. I even asked them to come inside the house to move a piece of furniture for me, and they said, “No problem.”

After experiencing a problem with a circuit board on my stairlift the installer wanted to charge for the part. $300 plus shipping. Bruno customer care service stepped in and replaced under warranty. Installer did charge two trip charges but they are independent of Bruno. Bruno acted quickly and in a very professional manner.

When I went down to the store in town and had a look and see what they had there, they recommended that Bruno was a good company. So I then went online to have a look. The stairlift seemed to be okay. The installation of the straight stairlift went well. It took most of the day to have it done. I'm having trouble with it at the moment. It stops frequently when I'm coming down the stairs for no apparent reason. In addition to that, it sounds creaky like it's rickety. It's not as stable as I thought it would be and I would prefer it to go a bit faster. Still, it made it easier for me to get up and down the stairs.

I have a degenerative muscle disease. It's slow, but I was getting to the point where getting to the second-floor bedroom was getting difficult. We went to Clock Mobility and the people there were very helpful. Although I have already researched chairlifts on the internet and did look at Acorn Stairlifts, I decided that I would spend a little more money and get the Bruno instead. There were two people who came out for the installation. One was more of a trainee and the other was a seasoned veteran. They were excellent and were in and out in a reasonable length of time. They answered any questions that I had, gave me a demonstration, and I was very pleased. Overall, Bruno stairlift is an excellent product and I had a pleasant experience with them.

The VA wanted me to get a stairlift for safety. They sent a guy here who did the installation of the Bruno stairlift. He worked well and he knew what he was doing. I got a straight stairlift and it fits nicely within the stairwell. Its quality is nice, too. I use it once in a while when I’m in a bad shape. If I feel bad, I use it badly. Go for Bruno.

Violet was having trouble navigating steps up and down. She’s 95. We went to Kohl’s and they recommended Bruno. The salesperson who came here was very accommodating and knowledgeable, and he really sold us on the Bruno stairlift. The installation team was good, friendly, and did their job well. We have a stairway that has a landing and then it continues up. So we have two chairs and two stairlifts. It was less expensive that way than going with the custom built. We got the straight stairlift and we’re very pleased. It’s working well. We like that it kinda folds up out of the way very quietly. Also, it certainly made Violet lift a lot easier. She was really struggling to get up.

Our grandmother is so happy with our Bruno stairlift. She has trouble moving around, specifically up and down stairs. We just moved here from New York, and she came with us. She has an entire apartment in the basement but didn’t want to have to go up and down the stairs. It’s too hard on her. Bruno was one of the better rated brands on the internet. Their rep was helpful and very nice. The sales visit went really well. He told us he would be able to get it in within one day. We thought this was gonna be like a really long process. He had to reschedule once, but once he came in, he got it installed within just a couple of hours. The stairlift doesn’t take away from the way my stairs look into the basement. The build quality was rock solid. It is 100% worth the cost. My husband is very impressed with it, and he said it more than justifies the cost. I would definitely recommend Bruno.

My back surgeries were successful because it took my pain away, but it left me with very weak legs. One time, I even fell backward down the basement steps, so that's why I purchased the stairlift. I was very impressed with Bruno when I saw their videos online, and their pictures looked well-made. And they are also made in the USA. They offered two different models and I got the elite because of its 400-pound capacity. Not only I can use it to go up and down basement steps, but I can also put items on my lap going up and down. I can even put a 50-pound bag of salt for the water softener in my lap, and then take it down. I feel blessed that I can afford it, but it's sad to say there are people out there that need one and they can't afford it. It'd be wonderful if the stairlift was about 1/3 of the cost.

The way the Bruno rep presented himself was good, and the options that they had for the chair sounded good as well. We got a straight stairlift. It’s a little compact, but it works good if you needed it. The installation team who came out knew what they were doing. They were professional looking and they got the stuff done. They showed us how to work the stairlift and gave Andrew a ride on it, and they left. Overall, Bruno's crew were compassionate, and they understand how the elderly and physically impaired people are. The stairlift’s quality is good. I like it. Andrew drives it up and down, and he uses the remote to take his laundry down, and it works good for him. Then I installed some handrails at the top, so when he gets to the top, he can get into the rail.

I broke my leg in four places and I can’t walk anymore. I was in the market for a stairlift and the sales visit was fine. 101 Mobility has an office here while everybody else was from out of state. They explained everything. We set up an appointment for the installation and then my son in-law took care of when they came and put it in. I got a stairlift that curve twice and it fits as well as it can and also doesn’t interfere with anything. The stairlift is functional and very good but I’ve got two little problems with it that I’m waiting on the professional installers to resolve. One is with the remote control as an empty seat won’t come downstairs. Also, the left armrest won’t stay up, which may just require some screwdriver adjustment.

I was gonna have knee surgery, so I would need a stairlift for a while, plus we're getting older. So, based on the local dealer's history and reputation, we decided to go with Bruno. We went to see the dealer, looked at his thing and talked to him about the stairlift. We ended up getting two straight stairlifts. The installation went fine except that one part he sent was defective and we had to wait a while until he got the new part to install the second one. But everything is working fine now. After my surgery which I'm recovering from, the Bruno stairlift makes me able to get up and down stairs easily, however, we're using the stairlift more as a dumbwaiter than a stairlift.

I live alone and I do my laundry myself. My laundry is in the basement and I like to go down there and do some quilting too. However, I'm unable to take a step without aid of either a walker or a cane. I'm really handicapped and so I needed a stairlift. I got one from Bruno, and now, when I get down to my basement, I can do what I have to do and ride back up and not be all out of breath. Getting the stairlift was a lot of money but I needed it.

The sales visit from Bruno was very pleasant. We got the straight stairlift and I'm so upset with it. The reps came out once and checked the rail and looked at the switch. They said it wasn't a good switch so they had to replace it. A lot of people have trouble with the switch, so I'm very upset that Bruno would even sell it because it's another $100 to get a better switch. I don’t think Bruno should be selling it in the first place.

I have osteoarthritis and rheumatoid arthritis, and where one leans off, the other one starts. Then, my husband fell down the stairs and he cannot help me anymore so my back is really bad. We had gotten some things from Sheridan so we also got the Bruno stairlift from them. They seemed very knowledgeable about what they were doing. Vince came here on time, which was good, and he measured everything. He answered all our questions then he gave us his card and told us to call him if we had any other questions. The installation took a little bit longer than we thought because we had to get two units. In the beginning, I wasn't sure I wanted the stairlift but I did for my husband. I also didn't expect I'd use it as much but it took a burden off of me. Now, I use it all the time. It's nice and with it, I don't have to take the wash baskets up and down. My husband and I love Bruno stairlift and we're very happy with it.

I read good reviews on Bruno on the quality. I dealt with Mobility123 for the installation and they were great to work with. They did the installation all in just a matter of hours and it went great. The stairlift works very well and fulfills all my needs. It also made things easier for me.

The Veterans association got me an inside straight stairlift from Bruno Independent Living Aids. During the installation, the installers went about their work and the whole thing took a couple of hours. The stairlift is a nice piece and I enjoy it. It has a very fine quality.

My wife needed a stairlift to be able to get upstairs. We went with one from Bruno since after doing my research I heard good things about them. Their price was also very favorable. Their salesman promptly came for a visit and he was very nice and informative. We got a straight stairlift and we were able to get it in very quickly. The gentleman that put it in knew what he was doing and it was no big deal for him to get it in.

The VA got me a chairlift from Bruno and with it, I'm breathing a whole lot easier. I have a straight one and it is of very good quality. I had two wonderful people install it and though I had some problems with it, they got it worked out. The bottom part of the product didn't have a piece on it, so it went in to the carpet. It cut the rails up a little bit which made it not work, but that has now been taken care of. The stairlift is also in the way of the stairwell a bit, down to the bottom, but we're working around it. All in all, Bruno had some bugs to work out but once they got those fixed, it would be very nice. The stairlift works excellently.