Bruno Independent Living Aids Reviews

I can’t hear that well so the VA got Bruno rigged up for me. The sales rep did well and they got everything going pretty good. Also, the installers didn't mess around and did everything right and done really quick. They did everything as they should and I'm glad they came and did it. I’m satisfied with everything and I would tell people to get what I got.

Bruno Independent Living Aids is working great. I’m perfectly satisfied with it. I’m 71 and the stairs aggravate my kneecap. I use the stairlift, figuring every trip up and down, thus saving me from some pain and maybe my knee will last a little longer. Bruno relieves the pain. My nephew researched Bruno Independent Living Aids for his parents and my husband called two other companies that he saw on TV. We didn’t like the sales pitch where both of us had to be there and set aside so much time. It was over the top for what we wanted and the price on Bruno was better than we would have gotten with any of the others. We went to MediEquip, a local provider of medical equipment and we looked at the Bruno stairlift in the store.

We purchased a stair lift for my mom after her stroke. It has worked well for 1.5 years. A couple of days ago, it started vibrating loudly coming down. A service call put in and the dealer kindly arranged for same day service. Serviceman stated it was a defect from the manufacturer and would have to connect with them. This could take a week or two depending on the part and shipping it over. As my mom is stuck upstairs unable to come downstairs I escalated to owner who is trying to contact manufacturer. No answer yet. I was informed that at times it happens where it takes a week or two to get it fixed.

Because of my mother's age, she can’t get up and down the stairs anymore. So I got her a stairlift and Bruno was the one suggested by the representative at the Mobility Supercenter. The salesperson, Steven, was very personalized in his service. He came out the next day after I called and did a great job. The installation was also quick and it was completed same day. The straight outdoor elite stairlift is working great and I appreciate the swivel seat. The quality is great and considering that, the price was excellent. I would recommend it.

The VA purchased a straight stairlift from Bruno for me. It fits very well in our stairwell, and I use it every day. Its overall quality is great, and it made my life a lot easier.

I have heart and lung failure, and I can’t get up three steps without having defibrillator around. I’m medically trashed. I needed some help getting up and down the stairs because I can no longer do it on my own. I got a stairlift from Bruno Independent Living Aids, and the installation got done fast. The installer showed me how the stairlift worked. I use it a few times because there’s nothing on the floor I’m living on. I like that it goes up and down and gets me where I need to go. Everything seems fine to me and the stairlift hasn’t broken down on me yet.

My son told me it would be nice for us to have the stairlift because my husband is having a hard time going up the steps. My son did the research and got the Bruno stairlift. During the sales visit they measured it and the representatives were friendly. And then installation team showed us how to use the stairlift. And I was comfortable with it before they left. They did a good job. I'm satisfied and happy with it.

I'm so happy for my husband. He is so crippled up and to see him go up and down those Bruno stairs is a blessing. And that chair has answered my prayers. I don't know how to thank them. He had no life at all until this came. We had someone come in and did the measuring and all. And then we had to wait to see if the Veterans approved it. There's a curve on my stairs and I can't believe how well Bruno built the stairlift to our fit. My husband is able to go up and down comfortably. I thought there was going to be a lot of noise and a lot of confusion so I left him with the Bruno team. But he said they were very capable and very nice men. I like the comfort the stairlift brought and I'm very satisfied.

There was a stairlift in our house before we bought it and Bruno came to service it a couple of times. They kept it going for a while but it was just too old. We had a power surge here and it got fried. They said that we may have to invest in another one. We talked it over and we thought that was a very good idea because just doing the repairs on it wasn't doing the job. But they didn't pressure us. They left it up to us to make that decision whether we wanted a new one or not.

My wife couldn't get upstairs on her own so we got a Bruno stairlift because they appeared to be better from what we saw online. A fellow came out. He did his measurements and the next time he came out he brought the equipment. And away he went. It was straightforward. We got a straight indoor stairlift and it fits our stairwell good. And it folds up quite nicely. The installation team couldn't have been better. The stairlift is working great. It gets my wife up and down the stairs and it works great. I would recommend.

Russel was having trouble walking up the steps, he gets short-winded. Russel’s sister-in-law got a Bruno stairlift. I called over there when we were looking for a stairlift and she recommended it. She said it’s great so we went with it too. The rep was very friendly and nice, and he explained things well. We got a straight stairlift. It worked in our house but it was kind of snug.

I bought a second stairlift from Bruno Mobility. I added another one because we live in a three-story house and we are up in age. We have a lower level that is lovely and an upstairs, which is also lovely. The one we put in this time was going upstairs to the two more bedrooms and bathroom and storage on the second floor. Unfortunately the staircase is visible from the living room.

We just had a stairlift installed about a month ago. We’ve had one before and now we got a new one because the old one couldn’t be fixed. It would cost as much to fix it as buying a new one. The Bruno sales rep were great and we got a straight stairlift. The same two fellows installed it and it was great as well. I’m getting along with the stairlift fine because before, I couldn’t take the laundry down the stairs when our other one was broken. So I’m getting along with it fine. I’ve already recommended Bruno Independent Living Aids.

I bought a stairlift for my mom and went with Bruno based on the installation time I needed it done. The installation people had two different products, one they had in stock and the other they did not. So, we went with the one they had in stock and they demonstrated it. We got a straight stairlift and it's quite nice. However, it doesn't fit perfectly. It's big and a larger person would have a hard time walking beside it. But it’s pretty quiet and having it was a great improvement. My mom lived in a tri-level, so getting upstairs was impossible. She used it several times and then we had to move her to assisted living. I was trying to call the people at Bruno to see if they wanted to buy it back at a reduced rate, but I haven’t been able to get ahold of them.

My husband has difficulty walking in our walk-in shower that's in the basement. Thus, he needed a stairlift to get up and down from the basement. We looked at several providers and Bruno had the features that we wanted. And we thought they would do well with us and we had faith in them. Griffin was the first fellow who came and he was super nice, down-to-earth, professional, and explained everything very well. We were pleased with his presentation. Also, the people who installed it were nice. We had a straight stairlift installed and it's nice. It serves the purpose and we're pleased with what we have.

My dad purchased a 13-step straight stairlift from Bruno to get him up and down the stairs. He is on oxygen, and he can't get up the stairs anymore. He chose it because it was recommended by the nice and helpful gentleman who was here. It also had low maintenance and it had a pretty good track record, so he wanted it. The stairlift fits perfectly in the stairwell, and it looks fine in there. It's very compact, too. The only thing that I really do not like about it is the rail sticking out at the bottom. But, it serves the purpose so I can live with it. Other than that, my dad really likes the unit a lot, and he is happy with it. He likes how it folds up and likes every feature that is on there, especially the remote control. He said it is also really quiet.

I had difficulty walking up and down the stairs. My wife and I had to get a stairlift because the other chair wasn’t working, we had to fix it all the time. So, the VA chose Bruno stairlift. The installation team came, took my other chair out, put that Bruno chair in and they demonstrated. It's a straight stairlift and it fits beautifully in my stairwell. The quality is good too and it has helped us. My wife and I both use it going up and down the stairs. I'd recommend them.

I had hip surgery and Medicare did not approve of me coming back to my house because I had some stairs. So my son put in a stairlift and I have a tri-level house so I have two elements on it. It’s one to go up and then another one to go down. I only have one criticism and that is that they could have put the other one going upstairs a few inches back. Also, the seat doesn't swivel like it should on the downside, but it’s all right. There's a door there so that may be why the couldn't quite do that. I’m just being picky. But they did a good job of installing it.

My wife and I are both retired and we crawl up the stairs. My wife had a couple of knee surgeries and she walks with a cane for a little feeling of security. And just to be safe, she liked to come down the steps a step at a time, sitting. So we figured we better get a stairlift and make it easier. One man from Bruno came and measured to see what we had here, and he was the one who was talking to us. We didn’t need anything fancy, just something that takes us up and down. But one of our relatives has a stairlift that goes straight up and it stops a little short at the top landing. They have to get off and do the last step up at the top and I told the man from Bruno that if it were possible, we’d like to get one that goes up to the top and then turns on the landing so we can walk straight off on the landing without having to do any steps.

I have lung cancer and I have herniated disc in my spinal column. Bruno stairlift was recommended to me by the clinic because they didn’t want me walking up and down the steps. They called them and a man came and measured the stairs, took my weight and my blood pressure. And then the people from Bruno came out to put the stairlift in. I have a straight stairwell and the stairlift fits fine with it. The installation team was really nice. They took me up the steps. One guy went up the top and one stayed down in the bottom. They showed me how to buckle. When I got to the top, the other guy showed me how to get off and turn around. They were really clean too.

The VA helped me to get a stairlift and they paid for it. I haven’t had the bill on it or anything. The installation went like clockwork. The installers knew what they were doing. They brought all the boxes in, opened them up, and they had it in an hour’s time. They did good. I got a straight stairlift and there’s only nine steps, generally there’s 13. They are normal of an eight-foot ceiling, but this is different. They put it in there. I got five steps coming up from rumpus room around the corner and then straight up to the bedroom. But those all five steps there were no problem. I’d recommend Bruno Independent Living Aids to anybody interested in the stairlift. This one here does its job. I don’t know it could do any better than what it does.

My husband Irv has trouble walking. Bruno was suggested to us and the sales rep seemed okay. We got the stair lift that goes straight down the basement. It fits well and there’s still room to walk up and down the stairs. It’s safe and secure for Irv and he just has to sit down on it to go down the basement. We live in a ranch home and he couldn’t go down the basement before because he’s not steady on his feet, and this allows him to do it. Then we have a walker when he gets there. It makes it easier that I don’t have to go down as much and it makes him more independent. The installers did what they had to and they didn’t bother us, and they demoed how to use the stair lift. We haven't had it that long, but it has come in handy for Irv and it seems to be serving its purpose well.

Bruno Independent sells stair lift chairs for handicapped people, but does not support handicapped people when the unit is in need of repair. On Mar. 5th we has a service agent come out to our home to look at the stair lift chair as it was not working properly and won’t be back until Mar. 12th. The service agent was the same one that installed it and said that there was a problem with the brake.

My wife can't go up and down stairs so we purchased a stairlift from Bruno. I like their price. The sales rep told me how it worked, how much it was going to be and all the safety features. He knew what he was talking about. The installation team was nice. After they got it up, they made sure that my wife operated it. They showed how to go up and down. The salesman called me back after a week to make sure everything was okay and everything was operating. He told me not to be hesitant that if something went wrong, call them right up and he'd be right out. Overall, it's a nice item to have and it's good.

I've had knee surgery and we moved to a home that had stairs. We've never had them before and I was having a hard time. I could go up pretty good but it bothered me when coming down. I have a neighbor that had a chairlift in her home and she recommended the people from Bruno that we bought it from. The sales rep who came out was a very nice Christian man. We enjoyed talking to him and he told us exactly what we would be getting. The process was thorough and complete. We paid for half of it that day then they came within a week and installed it. The installer was very nice young man and he was clean. We got the indoor stairlift and I like it. It carries me up the steps and back down and it works fine. It's slow but I was told that if I could get up faster than when using the chairlift then I didn't need it. I would tell my friends to go and purchase it, too.

I couldn’t get up and down the steps, and VA gave me a Bruno stairlift so I could get in and out of the house at the back door wherein I have five steps to go down. I had to go there every other day and my son takes me. It's a straight stairlift and it fits fine but it's a little narrow in and out. Nonetheless, we get around good with it and the quality is very nice. Getting up the step was rough before I got it but now, it's really easy. I can ride up and get off. I'm very satisfied with it.

I had a Bruno stairlift in my old home for years and that first set was paid for by the VA for my dad who was a veteran of two wars. They were installed free of charge to us. It was excellent and we enjoyed using it. We were happy with it and that was why we chose Bruno for our second house. The sales rep, Masa, was amazing. Totally Mobile is the name of her company and she was very sweet, smart, really nice and accommodating. It makes a difference when you like someone and she knew exactly what we wanted. She did her measurement and it was great. The installation team was excellent too.

I thought about getting a stairlift from Bruno a year ago. I called their sales rep back and we made the necessary arrangement. He came out here, checked the place and he's been very good. I purchased a straight stairlift. My stairs were placed on a log that's about 18 inches and the stairs were latched-in to the logs. I like the stairlift's compactness. We kept it up a little farther away from the wall so we can keep the railing and my wife can use the railing when the stairlift is at the top or the bottom.

I was on medical assistance and they ordered a stairlift for me from Bruno. The fellow that came out and did the measurements was very good. I had no problem with him and everything went very well. The installers were also very professional and answered any questions that I had. They did a very good job. I got the straight version and it was made in Wisconsin. It clutters up my stairway a little and makes it quite a bit narrower. Other than that, it enables me to get downstairs which I haven't been able to do for several years. So, it has helped a lot there and I'm sure in the future it's going to help even more. I would give Bruno a good recommendation.

I went to the Motion Store here in Sarnia where they sell all that equipment for disabled people and people that have trouble in their homes. They gave me the phone number of Bruno's salesman. The salesman came to my house and the guys that work for Motion were the ones that installed it. The salesman was very good. We got two straight stairlifts and the installation team did a good job. I wish our stairwell was wider though because it’s a little tight for the seaters. We have a four level house that's why we got two of these. One is seven steps and the other is five steps.

I'm a little bit old and I have trouble climbing steps. We looked at Bruno Stairlifts and the sales rep was a very nice gentleman and knowledgeable. He explained everything to us like how it was used and the benefits. We had a straight stairlift installed and the two nice gentlemen who did the installation explained how everything worked and did what they had to do. It fits very well into my stairwell. Now, I don't have to climb up the stairs and although I haven't had it very long, I think it's very sturdy and nice to look at.

I've seen that Bruno has the cheapest stair lift so I decided to go buy one. The sales visit was good. The installation team took no time to put it in. There were 3 of them and they did a good job. They told me all the features of it like how it works and where everything's at. So I know all about that now. We got the straight one and it fits the stairwell very good. The stair lift helps a lot. I do have a hard time going up the steps a little bit and now when I get heavy packages I can just ride right up.

My aunt who lives with us is 91 and I used to have to bring her up the stairs. But she had fallen and when she came home from the hospital, we went down and up once then the next time, she couldn't make it up to the second step. She walks with a walker, but she can’t make the steps. So she was on the couch downstairs for two weeks. Bruno came highly recommended and my friend gave me the name of the gentleman. We made an appointment and he came over and measured. He told me all about it and we did it. I knew they were expensive but we had to pay it. Besides, everybody's prices are all comparable and Andy Brown's was maybe $600 more.

I'm a disabled vet and I had fallen down my steps a few times. The Bruno stair lift is curved and it fits perfectly in my stairwell. I'm in pain constantly and having it is a blessing. It's really impacted my life because my wife also had hip replacement, has some heart trouble and her kidneys are trying to hit now. The installers were nice, courteous and neat. They went straight to it and did what they had to do, and then moved out. Bruno did a beautiful job and I would recommend them to anybody else. They were very professional and polite.

About three weeks ago, I purchased a stairlift from Bruno that was nearby. The sales rep showed me how it worked. He also showed me the track and how it would be installed. The service was very good. I had two installed because of the way my stairway goes and it fit very well. The installation team was very good. There was a little part that wasn't installed properly but the installer came back right away. They were very professional. I have a second floor. So, getting me up and down the stairs to my bedroom and the den has been very helpful to me. Overall, My experience with Bruno Stairlift has been good. It was a very good system and I'd recommend it.

My aunt had liver cancer and in August she got an infection throughout her body which really limited her mobility. She had really no strength to walk off steps. She lived in a three-story home and her bedroom was on the third floor. She was getting treatment in her home so she had to come down from her room quite often a couple of times a week so a stairlift was really helpful. Without a stairlift, she would have not been able to get through her room. She got my grandparents’ stairlift a while back and she had a terrible experience with it. Then the company she got it from went out of business and it broke. We couldn’t get it fixed. So she really researched the companies that time. The owner of Bruno, the company we chose, came over and spoke with us and he was great. It was a really good experience. It was seamless. My aunt was very satisfied with the stairlift and it helped her eventually.

It was getting difficult for my husband to get up and down the stairs. I got three quotes for a stairlift and they were all within a hundred dollars of each other. The first one, the guy gave us the quote but he didn’t leave us any documentation and it annoyed us. Then, the other one wanted to put the stairlift on the opposite wall, which didn't make sense. We have a railing on one wall and he wanted to take it off and put the stairlift there. We didn’t think that was going to be a good idea. There were differences about what side of the wall we were going to put it on. We chose a particular wall due to a safety issue. There was a little area at the bottom of the steps where it curved around in the stairlift so it was safe for my husband to get off. Once the chair was folded up, it was not on the way.

I have polyneuropathy which is slowly progressing backwards and I can't do anything on stairs. Bruno was assigned by the VA and the fellow that came and measured sat down and explained everything about the stairlift. He was very knowledgeable and seemed to know all about them. He said there are other companies, but this was what they thought the best. Then he said if they got the bid that they would be here within 48 hours. When they did, they called on Monday morning and they were here on Tuesday.

The kids got me a stairlift from Bruno and I love it! I paid for it but they went and talked to them about it. Their sales reps and installer were good and the stairlift helps me get up and down the stairs. I like everything about it.

A friend of mine was recommending a stairlift and I thought I'm still young for that. But I realized that that was not right because I'm 85 and with my age, it was time for me to stop running up and down the stairs. I've also been having a little trouble with my back and my arthritis. So I got two stairlifts from Bruno Independent Living Aids, one inside the house and one outside. Their sales rep was nice and the installers did a good a job. They knew what they were doing when the pieces were all put together. Then they needed electric put in and they looked around. They had to go through the brick wall and get electric somehow on the outside. And they came right through it with no problem. Then they told me how to work the stairlifts and explained things on my level.

I bought a stairlift for my father and went with Bruno due to their reviews and because it was made in the United States. Their sales rep was great and gave me all the information I needed. The installer took a little while to install because it was really cold out so the metals were weird. We knew it was going to happen because of the weather and the installer had to set it up outside then put it in. But he did great and was really professional. He also demonstrated how the stairlift works. So far, the stairlift has excellent quality. The price is high but my experience went as good as it can be.

I can’t walk the stairs anymore so I got a straight stairlift from Bruno which is the best one on the market. Arthur, the sales rep, was really good. We have a bunch of huskies and the installation team got along with the dogs really well which was a good thing for me. The stairlift is of high quality, it fits my stairwell really well and its controls are nice. The cost is great. With the stairlift, I’m able to use my upstairs now more so than before.

The Bruno chairlift does not compare with the solid feeling of the Stannah, which I had for a previous operation. This chair does not feel stable going up and down. I don’t feel comfortable on it, although the chair itself is far more comfortable than the Stannah in that it's more padded. But my issue is the quality of the production. Like a train going on the railroad tracks, you hear that click-clack, click-clack. There's a lot of that noise and rocking. I worry every time I get on it and I try to limit going up and down only for meals.

We live on a mountain and have 28 steps to get to the road so we had a Bruno straight stair lift outdoors. It's on the railing and they put a guide so it would only go up and down on the periphery so it wouldn’t take up the whole stairs. The people at Bruno were super friendly and the installation team was excellent. They came on time, did a great job and explained everything afterwards. Although we don’t use it all the time, it's there when we need it. It has made our lives easier and I like the convenience of having one.

My Bruno straight stairlift was given to me through Safe At Home. I like that the program is around to help people that can't afford it. I had a representative from Safe At Home come out, and she listened to everything and she seemed to know what I needed. The installation went well and quick. It was done in a couple of hours. The stairlift fits in the stairwell, and the quality is good. I still go up and down the steps on my own. But when I have something to take upstairs like tea or coffee, I can't hold on to take that so I use the stairlift. And sometimes, I use it to come down with different things so I don’t fall. I have recommended Bruno to other people and told them what it is about in helping older people or people who can't climb up and down the steps.

The VA gave me a stairlift from Bruno. They handled all the appointments and everything that I needed to go through to get it installed. One guy came out to set it up and he did a good job. He got it working and the stairlift is getting me up and down the steps. It's got a smooth ride and it's good. But it's slipping a little bit at the bottom. When I first sit on it and it first starts going up the steps, it takes a little while to kick in. If it gets any worse, then I'll have to call the VA. The installer told me to call them if anything went wrong and he'd come out again. But if the stairlift stays the way it is, I'll just leave it for a year. Other than that, I'm satisfied with the stairlift and I'd tell my friends that if they can't get up the steps, they better get one.

I needed a stairlift and I got one through the veterans service. The veterans made the choice where to buy one and I permitted them to evaluate Bruno Independent Living Aids. Their sales reps visited me and told me what was going on, what I would have to do, and what would happen. The stairlift is now available and I have no problems with it. I'd tell others to get one if they need it.

I was afraid to trip down because I have a bad knee. Also, when I go up and down too often, it makes my back very sore. I went through Veterans Affairs and the occupational therapist I dealt with recommended Bruno. First, they came for a measurement and then when they got the measurement and the quote, those were provided to the Veterans Affairs who approved it. They came back and installed the straight stairlift. The guys were very nice, courteous and did a great job. It was quick and I was happy with the way it was done. Their cleanliness and professionalism were awesome, too.

We needed a stairlift because my wife and I are both old and she had health problems. She broke an ankle and had cancer. It's not feasible to keep shooting up and down stairs. We had a choice to either move into a new house or buy a stairlift and buying a new stairlift was a lot cheaper. The one that we had was breaking down. It was not good and the people who installed it gave no service.

Bruno gave a few more options than somebody else and the installer was quick and very nice. He explained everything and the quality of the stairlift itself is fine.

I fell down the basement stairs and that was about three months of getting over. Bruno Independent Living Aids had a salesman in the hospital and I bought a straight stairlift from him. My son made a decision that I needed it and I was told that if I have somebody to live with me or the stairlift, I can stay at home as long as I can which is what I want. If not at home, I would be in a nursing home and it would cost me more than what the chair just cost me.

I had an AAA aneurysm. I was lucky enough to get through that and spent two months in the hospital and a month in rehab. Also, a few months previous to that, my wife passed away. When they sent me home, I was by myself, and my boy insisted on getting the stairlight. With it, I can use my whole house, upstairs and downstairs. When I recovered from the aneurysm, I was pretty weak. The stairlift came in handy. I basically live in the basement, and I mainly use the stairlift to go up and down my stairwell. The stairlift from Bruno rides pretty smooth. The fellow that installed it left a tube of grease or oil. I phoned in and said, "Is there any maintenance that I should be doing?" He told me what to do with this tube of grease or oil. I did that and the stairlift works fine so far.

My parents are 89 and 94, and we purchased a house together. They're on the second floor. But both of them are on walkers and although they were not shut up in the second floor, it was hard for them to come down. My husband and I had two stairlifts put in, one in December and one in January, so my parents can get around the house. The stairlifts themselves are great, and so were with the people who did the installation. The person we bought them from, Andrew, was amazing. I highly recommend him and he really stands behind Bruno too. He told us about how great Bruno is as a product and he also said that Bruno is made in America or parts of the stairlifts are.

I have bad knees and so I got a stairlift from Bruno Independent Living Aids to assist me in getting up and down the stairs, and the VA paid for it. The folks from Bruno I dealt with were all outstanding. The rep was very knowledgeable and she went over everything as far as how the installation would go as well as all the measurements. Installation was done in a day and the straight stairlift fits well considering I have a narrow stairwell. One can still get up and down the steps even when the stairlift is folded up where it's at. I use the stairlift everyday and it's awesome. Since I've had the lift, I have not fallen down the steps and I have a bit less joint pain.

I wanted to allow my lovely wife to get upstairs and I had understood that Bruno was the best on the market. I had two representatives from Bruno. One of them came over to our no-shoe house and he left his shoes on. He had a couple of brochures and I asked him if we could demonstrate a Bruno but he said no. He didn’t have a demonstration model, couldn't tell us much about it and his price was terrible. We found another company that sells the Bruno and it was a much better interaction. Also, their price was better and they were very accommodating. They had a sample in their showroom that my wife could ride on and she enjoyed it so much. It took me a couple of hours to get her off it.

My Bruno stairlift is of good quality and does its job. It was a struggle for me to get up and down the stairway downstairs. I had a stairlift in New Bedford, Massachusetts that was English made. I wanted another one so, I called New Bedford, told them I had a 16-foot long stairlift and they told me how much the stairlift would be. They said that they didn’t have the English stairlift but then they had Bruno. It was tough trying to find somebody that had a stairlift in Central Iowa and there are only two Bruno stairlifts there. The one I bought this from has been in existence for two years.

While my husband is still working, we thought we would get a stairlift for the future as I have osteoarthritis, a degenerative disc disease, scoliosis, three bulging discs and a herniated disc. Right now, I'm going up and down the stairs. Bruno was the place to contact. Their sales rep was a great guy and I've known him from the nursing home. He always came to the nursing home and was excellent even there.

I'm disabled and I'm in a wheelchair, so I needed a stairlift to get up and down the stairs. The one I had before, which was 13 years old, was Bruno and so I figured to go with it again. The one I had was old track and the newer styles do better. I got a straight up stairlift. It has a bit more room than the last set because the other one had the vertical stand. This one is a straight up and down but I like it. The installation team was excellent. They did an outstanding job. It's a lot smoother now coming in and stuff with the landing and it has a more comfortable seat in it too, as comfortable as the wheelchair. It helps me get up and down, so it makes me more confident. It's a dependable merchandise and works well, and they have a friendly representative too.

My wife has ALS and she can't get into our pickup truck. We had a chairlift for the vehicle put in by TC Mobility, and they purchased it through Bruno. We like the people at TC Mobility and that's what they recommended. We went to their store and they said they had a chairlift that would work really well, and so we decided that was what we wanted. They were most helpful. Everything was timely, they put everything in and we're very happy with their service. They did everything what they said they would and it worked perfect. I'm very satisfied with everything. We could have gotten a heated seat and arm rest, but we just got the plain feet and it works out very well for us. Now I don't have to lift my wife in anymore. The chair does it all. However, it's very expensive. It cost us $10,000 which is a lot of money. But there aren't too many people making them, so you got to pay what they ask you.

Home Safety told me that I needed a stairlift and they recommended Bruno. But the stairlift wasn’t working at first. They said something about needing a battery so they came back later. But they didn’t tell me they had put the battery in so I didn’t think it was working. I called them back and then they came back out here to show me how to use it. The stairlift is very nice.

I liked what Bruno had to offer. I got a straight stairlift and it fits fine in our stairwell. The quality is very good, too. Bruno's representative was excellent and the installation team was fine. I had a very good experience.

Bruno has been in business for quite a while and their stairlifts seem to be quality products. I made a couple of phone calls and I liked the reps who came out and showed me the prices and details on the chair. I also dealt with the owner and she gave me her guarantee. Aside from that, the company I went with offered a lifetime warranty for the unit, which is beyond the manufacturer warranty, and it was a big deal. Those things added up to positives for me, as compared to just a large company that may or may not give me as much attention.

My husband is paralyzed on one side. When he was being cared for, Benson Clinic gave me a list of stairlift salespeople and I chose Bruno because they were the first on the list. The sales rep was very understanding of my needs, made sure that things happened timely, and he was courteous. We got a straight stairlift and it fits good. I have a 40-year-old house with a narrow stairway so it is less intrusive than I would have thought it might have been. We were all in a hurry because there was a snowstorm going on and I was thankful that the installers came. They got the stairlift installed timely and it has worked fine up until now. We've used it up and down the stairway mostly in training, and my husband has not been home very long to have use it much.

We're on the second floor and we're over 80 years old already, so going up and down the stairs isn't easy for us. We wanted to use a stairlift that would make it easier to do this. My daughter found Bruno Independent Living Aids, a stairlift provider, and recommended them to us. They're from Cranston and we had a very good experience with them. Their rep is a very nice guy. He got up here and we talked, and he told us the whole story about their stairlift. He did a good job selling it to us and we decided to get it. This guy himself and a cousin of his who works for him did the installation and they were very friendly. I like the stairlift that we got from Bruno. It's very sturdy and it goes down with no problem.

I got a liver cancer and I had a chemo. It was hard for me to go up and down the stairs. I get tired real quick so my nurse recommended Bruno stairlift through the VA. The VA got a request in and they got one. The stairlift that I have goes up, and then it curves, and then up. Once it's fully up, you got to fold it up. The installation team got the installation done fast, about six hours. They were very polite and they showed me everything. They had a little trouble with the stop part because it doesn’t slow down. It just bumps but it's not a big thing. The quality is excellent. It made my life a lot easier because I got a wheelchair and I got a walker. Going up and down the stairs used to be rough especially when I had to take something down the stairs. Now, it's no problem. It helps me out a lot. I'd highly recommend it.

We bought a straight stairlift from Bruno for our son and it fits good in the stairwell. Their sales rep was great. He was on top of things and helped us out a lot. The installers were also great and they installed the stairlift within three hours. It has a retractable bottom, so you can close the door. I like the way the seat rolls and the fact that we don't have to lift our son up. We just set him on the chair. It's not too high or too low. It's perfect. Now, we can easily take our son downstairs. You can't go wrong with Bruno. Their people are great and so far, the stairlift's quality has been good.

I fell on my stairway. I didn’t break any bones but it takes a long time to get over it. Luckily my nephew through marriage who was working on my commode was here. I was at the bottom of the stairs. I got up but I don’t remember falling. So I got a Bruno stair lift. They got a good distributor. He's been in the business 10 years so he knows what he's talking about. He knows what he's doing. He is very friendly and knowledgeable. He doesn’t push. He seems so professional because he went up the steps. He looked at it and he gave me a price. He was at my magic number and that's why he got the job. My brother saw it and was pleased.

You could count on Bruno doing a good job for you. We got two straight stairlifts with the separated stairway by level from them and their sales reps were nice, courteous, and professional. They gave us the information and pricing we needed. They also helped with the scheduling and were prompt with getting the job done. Accessible Systems installed them for us about a month ago and they did a good job. It's a little bit tight but it's a narrow stairway so there wasn't anything else that could be done. I also wish they'd cut the price in half. But other than that, the stairlifts are working great.

My wife had a fall a couple of years ago and she's very unstable. So, I felt that getting a stairlift was the safe thing to do. I went up to see Stannah and their people came to my house. But when I went over to Bruno, it’s a local company with local people and I felt real good with them. They've been in business for years and they're very close to my house. Everything else comes out from almost a hundred miles away. Not only that, my wife, right off the bat, said that she liked their product more than the other ones and that the chair was more comfortable. Their installers were also very nice and explained everything in detail. It took them less than two hours to finish and they couldn't have been better. We got the curved stairlift and it fits great with our stairwell. It's very compact and my wife says she feels better and safer with the stairlift. Our experience was outstanding.

I had a very good rapport with the salesman from Bruno. He saw my needs and he came highly recommended by a friend of mine. I was very, very pleased with the experience. The installation team was very efficient. They came on time and cleaned up nicely afterwards. I got the indoor curved stairlift and it's a little tight for my stairwell, but it's good. The chair is very comfortable and I'm very pleased with it. But the stairlift was very expensive, especially when you're retired, and you're on a fixed income. Other than that, I would still recommend Bruno to my friends.

I have severe arthritis. My washer and dryer are down in the basement so I decided to get a stairlift to make it easier for me. My daughter in law, Rose, then told me about Bruno. I got a straight stairlift from them. The installer was very personable and did a great job. He did the installation by himself and he was done within an hour and a half. We can't believe how quickly he did that. The unit is sturdy and easy to operate. It also sits very well on the stairwell and we're very satisfied with it. It has made my life a lot easier. I've had nothing but good experience with Bruno.

My husband is 88 years old and he couldn't climb the stairs anymore. He's got arthritis and a number of other things. There was another company that talked to us but apparently, our son-in-law thought that Bruno was the better one. The sales rep was fine. He told us what their product was about and what the price was. He knew what he was talking about. Also, the installer was great and we enjoyed his company. He was real pleasant and he knew what he was doing. He also cleaned everything up.

My wife got cancer and all kinds of problems. Bruno was the first one that I called that could install the stairlift right away. I had them install a straight stairlift. The installation boys were excellent, and they knew what they were talking about and what they were doing. They did a great job. The stairlift fits all right for the size of stairwell I got. Mechanically, it works well and it does what it's supposed to do. It also makes it easy for my wife to get up and down the stairs when she couldn’t do it before. If you need a stairlift, get one from Bruno.

Our daughter has multiple sclerosis and her mobility has been extremely impaired. Being she's on disability, she has the type of coverage where the state took care of her stairlift. The state contacted the contractor, they did the bidding on it and then Bruno was the company that was chosen. The installation guys were the same ones that put in the lift out front from the sidewalk to the porch area and the only problem I had with them was that they did a little bit of damage to my stair steps. They apparently drilled the holes for the anchors but they weren’t in the right areas and they had to relocate. So I've got holes up my steps and chips out of the steps.

My wife broke her hip and I am also going to be 87 come my birthday. I've had a hip and a knee replaced. It's real fun trying to climb them steps. I had my son get on the computer and the first chairlift company he came to was Bruno in La Crosse. I talked to Greg and he came down to measure and talk to us. He was very accommodating and as nice as could be. But that first one was a lemon. I had them down four times in the course of several years, and every time they came down, it was a $200 service call. There were two men and 75 miles each way so they weren't sticking me. It was just quite a ways away. The motor went bad on the chairlift and it was going to be $200 plus their trip. I told them I wasn't going to stick money in a sick horse. I got a different chairlift then and there, and a deal was made.

My wife has not been very mobile. I googled stairlifts and there were only two providers that had a good reputation. One of them was Bruno and I liked that they have an outlet in Canada. A lot of the stairlifts are from the States so my concern was if I had a problem, I didn't know if anybody would come and look at it. Also, the man who installed it lives very close to me so if I would have a problem, I could just call him and he could be here in 10 minutes if he was available. I got the straight stairlift and it fits well in our stairwell. We have a wide staircase so he told us we could leave both banisters. Before the stairlift, my wife had to walk up once a day and she had two banisters to hold on to.

Bruno Independent Living Aids has given me a really good experience. I can no longer get up the steps by myself. I went to their showroom and got to ride on a stairlift. The sales rep came to the house and measured everything. The rep was really polite, helpful and answered all my questions. I bought the straight stairlift which was the more expensive one and a guy came to the house to install it. He was very efficient, got it all done and made sure I understood how to run it. The stairlift has excellent quality, and the cost was reasonable. It's really easy to use. The stairlift made it possible for me to go upstairs and I'm really enjoying it.

If you're going to buy something for mobility, the Bruno stairlifts are great. They're almost overbuilt which is a good thing. We bought a two-story house and my wife's mother, who is 88, can't do stairs. She needs to come up on the stairlift and the sales visit with the Bruno rep went very well. Kelly was awesome and very knowledgeable. We talked about different manufacturers as well as different ideas. I have a 180-degree turn on my stairs and I didn't want to spend $12,000 on a lift that would make the whole trip. So we decided to do two straights, one going to a landing halfway and then other one going halfway to the top. It ended up working out really well.

I needed help getting up and down the stairs and the VA provided me with a Bruno stairlift. The installation team told me what I needed to know. They were real informative, clean and professional. It took about three hours for the stairlift to be installed, and they showed me how to use it before they left. The stairlift has a curve to it and it fits within the stairwell really good. I also like the way it's styled. Everything seemed comfortable. Having it has made it easier to get up and down the stairs.

I'm a widow and I'm almost 80 years old. I have an unfinished basement of which my garage is down there. My grown children are upset that I’m gonna fall down the steps and they’ve been after me for a long time. I had a fall last December and it's harder to get up the steps now so I finally broke down and purchased a stairlift. I'm very satisfied with the stairlift from Bruno. I had two estimates and Bruno was much nicer to deal with. I liked their warranty better and they were cheaper.

My husband has an artificial leg. He also has arthritis and a lot of other health issues. We have to get up six steps to get in the house and that was getting too difficult for him. We have a ramp out from the front of the house but it's a really long one because of the way it was made. He's also got a Bruno in our van for him to help lift his scooter into it and that works for a while. The VA made the decision to send three different contractors out here to look at it and told us what we were getting, and we've been very happy with it.

I have cancer in the hip bone and Susan had an extensive foot surgery. We like to get appliances and things that can be repaired by people that are nearby, and Bruno's people knows how to fix this chair if we have problems. Access Solutions, the company that installed our stairlift, is in Albuquerque and we are about a hundred miles from there. So it's possible for them to come out and do a service if necessary.

My husband needed to get up and down the basement steps. He can’t walk very well. Our son-in-law looked into different stairlift providers and he thought Bruno was the best. Their people were nice people to deal with. The installation went good and the quality of the stairlift was alright. It gets him up and down steps and I’d recommend it.

My husband had a stroke 10 years ago. Little by little, he was losing strength in his leg. I knew the time was coming and that's why we needed to get a stairlift in our home. So I went to companies in our area and the company that I chose was 101 Mobility. They then recommended Bruno's set. I did research on the various products out there and Bruno Independent Living Aids seemed to be a sturdy and reputable brand of chairs and stairlifts. When the rep came out, he was so nice and was not pushy. He seemed genuinely concerned about doing what was nice. He let us take our time. He figured out approximately what it would cost and he went, "This is a large investment. I want you to think about it." He was more of a human being than a salesperson trying to push one into purchasing something.

My wife had a severe back surgery and she's having trouble standing and walking. She has to use a stairlift to go up and down the stairs. A guy from Acorn came up and gave me an estimate. He wanted a bit more money. Then I found out that it was an English company and they were very poor in their follow-up and their service. Meanwhile, Bruno is in Sacramento. They came right up, measured, came out, and installed the stairlift in just a couple of hours. When we scheduled the installation, I had to cancel it at first because I didn't know where I'd be, but then, I talked to them again and said to just go by since the house was open. So they went to my house and installed it. I got home and it was all installed. They were trustworthy and I was so pleased with them. We installed a lap pool on our lower deck and we got my wife down there once on the lift and she liked the lift.

Bruno is locally in Michigan and I had a great interaction with their sales team. We needed a stairlift and got the straight one and the person who installed it did a super job. He told us about how it operates and what was needed. He was a nice young man and he left his card in case we're in trouble. The stairlift works very well and we're enjoying it. It is easy to ride and it’s nice to get up and down the stairs. A number of our friends who have been to our house have asked a lot of questions about it, and even yesterday at lunch, we were talking about it.

I'm a registered nurse, and nurses and doctors get magazines but I only saw Williams stairlift and the Bruno chair advertised in little magazines like the Clipper Magazine that came to our house. I saw it twice in a newspaper that was delivered to our house. I didn’t see it advertised in professional magazines or in anything that medical or nursing personnel would know about so that they can say to the person they’re helping at home, “Maybe you need a stairlift.”

My wife and I are 85 years old and she has a heart condition. We have had a Bruno stairlift before and after 10 years, we put a new one in. However, we had to replace the first one they put in since it wouldn't start up. It was at the bottom of the stairs for a while and the techs tried everything. They called Bruno up and they did all kinds of troubleshooting but nothing worked. They finally replaced the whole unit about a month ago. We'd like to see the cost to be a little lower but it was all right. The stairlift works for us and it would work for others.

My husband has pulmonary fibrosis and had fallen because his oxygen saturation went down. When he got out of the hospital, he was not able to go up and down the steps anymore. We called a local supplier of stairlift and Bruno's salesman came and he gave us a price. It was his decision as to which one he sold us. He asked me if wanted to watch a video but I wasn’t in the position to waste time. He explained as much as I would allow him to given that I was always short on time because I was caring for my husband and two of my great-grandchildren which he understood. He said “If that’s what you want, then we’ll just go ahead and do it” and that’s what we did. He told us when he can put it in and I gave him a 50% deposit.

I've used Bruno in the past. My wife talked to the sales rep that came and measured the stairs. He came back the day after I came home from the hospital to put the stairlift in. He was quite personable and knew what he was doing and I enjoy it. I had a straight stairlift and it's pretty good. It's handy, it's easy to use, and it's got everything that I want. Plus the price is right. After I came home, I had an occupational therapist come to check the rest of the house and he was quite pleased that I had chosen a Bruno because these had good reports from the other people that have had them versus other makes. Acorn in particular.

My legs can’t climb up and down the steps and I saw a Bruno ad in the Friday Express paper. I had a straight stairlift installed by them and it fits really well. Bruno’s sales visit was a nice experience and they provided excellent service. They had great installers and installation went well. They also did a demonstration for me. The stairlift is of good quality and it gets me up and down the stairs. Its smoothness is all right. I’m not tall so the stairlift helped me. However, it was really expensive for a poor man but it's worth the money. I've already had one friend that asked me about it and I highly recommend them.

I got on the internet and I looked up stairlifts. I called about five people and applied and the rep from Bruno Independent Living Aids was the first one to call. He called me within about two hours. I called about eight o’clock in the morning and he was in my house by quarter after 11 and told me about Bruno and that impressed me.

I have muscular neuropathy and I needed to go up in my older house. Bruno Independent Living Aids advertises that they handle chairs that can go up a smaller staircase from old residential homes. I called them up and their representative came over. He was very warm, personable, very experienced, very specialized and understood my handicap condition. He also provided me a premium. The installation of the stairlift was very easy, quick, and professionally done. The technician was here an hour and a half. I love my chair. It's perfect, quiet, and does the job efficiently. Plus, I feel very safe in it. I would recommend Bruno and do them all over again in a heartbeat.

We moved into a new house with my parents who are 89 and 94 and we purchased two Bruno stairlifts so that they could go from the second floor to the first floor then from the first floor to the basement. The rep, Andrew, was amazing. He was detailed about everything that was going to be done and he always called us ahead of time to schedule. He was also prompt. He’s super conscientious and for somebody to be putting bolts in our stairs, we felt really comfortable with him. Also, the installation went great. Andrew did the first one and the second one, which was more detailed and curved, he had two other people who helped him. My parents like everything about the stairlifts, so far. The equipment has been great and the cost was definitely reasonable. I would recommend them to a friend. The quality of the product seems great and the whole process was easy.

My mother is 83 and she needed a stairlift. Bruno was recommended by the VA and they purchased it. The installers were wonderful and professional. They came in, explained everything, installed the stairlift in no time and they cleaned up after. The stairlift is great for my mother. She just goes up and down safely. I need to call Bruno though because the stairlift started squeaking but so far, so good. It was a great experience with Bruno and people should try them.

My contractor supplied me with a Bruno chairlift and everything went exceptionally well during set up. The installers were very courteous. I'm disabled and this is the second set of chairlifts we've had and these men were fantastic from day one. Everything was professional and they knew exactly what they were doing. When they left, they cleaned up everything.

I needed something to get me from the first to the second floor because I can't climb stairs. A doctor informed me about Bruno Independent Living Aids and the person who came for the sales visit understood about what was going on. He was personable and I found him wonderful. The rep who came to install the straight stairlift was excellent as well. He knew what he was doing and explained everything to me. So far, the stairlift is helping me a lot. It's very easy to use and I'm very happy with it. I'd also recommend it.

I have back and leg problems and with my Bruno stairlift, I'm getting relief for my body. It's nice that on the side of one of the arms, I can control going up and down. The price of the stairlift was good, and I felt it was high quality. Their reps were helpful and I had a good experience with them. The installation also went really well. I have a straight one installed, and I also have a lift in my car. Bruno is a good-quality company.

We redid our flooring which included the stairs on the first floor and the second floor. We had an old moving vehicle in there and it was a cable drive. It was built 1999 and I got to the point where it wouldn’t operate completely and it would stop halfway down. That was also a precipitating factor in replacing it so we decided to pull the old one out and buy a new one because the floorings were being completed. Someone told me that Bruno was a brand to go for stairlift.

My husband has a congestive heart failure and has problems lifting his legs high enough to go up the steps on a regular basis. So we decided to get a stairlift so that when he couldn’t get up the stairs, he could ride up instead. In looking at what was available, Bruno seemed to have good reviews and very strong on long-term maintenance and warranty. The sales rep was great. He came out, took a look at what space we needed and told us what he could do, approximately how long it would take and how much it would cost. He was very supportive and informed, so he was able to give us the information we needed.

I am a senior and I have a basement and an upstairs, and I was given a Bruno stairlift because I have trouble getting up and down the stairs. The set-up went fine and I loved it. The chair helps me to get around and it serves me well. Bruno is a wonderful and a very respectable company.

I have walking issues. I walk with a walker and sometimes use a wheelchair when I get tired. We were moving from one part of Massachusetts to another part and the condo that we bought is three levels. I have to climb the stairs in order for me to go upstairs and downstairs, which is a problem because it’s hard for me. While we were in West Royalston, my husband happened to drive by Bruno. He talked to the guy at length and they gave him brochures and information. They had a few stairs where I could try one out and so we went back and I tried it out. I liked it very much. We came up with a couple of other questions over the phone and called the salesman. He gave us the answers to everything and seemed to know his stuff.

I’m a handicapped person and I had a scary situation on my stairs. I faltered and thought I should get a stairlift. I read some online reviews that mentioned Bruno had better customer service than a couple of the more popular names I’ve seen advertised. I looked up who distributed Bruno stairlift in my area and I called that distributor. They had a representative come to my home. After that, I went to their shop because I wanted to try a real-life version of the stairlift to make sure I was comfortable with it. Then I ordered the indoor and straight stairlift. The installation took place over the course of two hours. It was a fairly clean job.

My children got in touch with Bruno to get me a stairlift so that I can get up and down the basement. I've got the straight one and the quality is fine. It gets the job done.

I had broken my leg and my femur and I could not access 14 steps and all our bedrooms on the top floor. Our Bruno Independent Living Aids stairlift has been working well. My son chose it and did the whole thing with Bruno. It was installed when I got back from the hospital and so far, it’s good. The stairlift has helped for the time being but I feel when I can walk a little better, I assume to walk up the steps myself. I would recommend Bruno.

I broke my arm a couple of years ago, so I got a Bruno stairlift to help in getting up and down the stairs. I went through the VA and they got everything set up for me, so it didn't cost me a dime. Its installation went quite well. Two gentlemen came and were very professional and they got me hooked up in a timely fashion. Everything works fine and the quality is top rate.

I would like to get back to my house to live because I’m living with my sister right now and I have these steps to go up and down stairs. However, I'm in a program, Stay at Home Program, and they gave me a stairlift from Bruno. I like it. Bruno's sales representatives and installers were very nice. They knew what they were doing, they did the work quickly, and they were courteous and kind.

I have a Veterans Home Health now and I'm almost 70 years old and have a lot of problem getting around. VA supplied the Bruno Independent Living Aids stairlift and it helps me a whole lot getting down the stairs and back up. It works very well. The guy from Bruno Independent Living Aids came and measured and installed it, and he was very nice. I like that the mounted chair moves up and down the stairway and being able to get out of the chair on the top of the floor here and being able to fold it up and send it back downstairs.

My wife needed a stairlift and the sales rep at Bruno Independent Living Aids explained everything out. We had a fantastic conversation. Everybody was happy and I told him, “Don’t call me. I’ll call you.” It took him six months until I finally called him back. The installer did a perfect job and there was no dirt. We tried out the stairlift and she showed us what to do. It was a perfect installation and the warranty is good. They are a nice group of people there. I’m satisfied. My wife likes the overall stairlift and it has tremendously impacted her life. She can go up and down the steps now. I would recommend Bruno Independent Living Aids to anybody.

We have a single story home and my dad moved in with us. He was 90 and his exercise equipment was in the basement. I didn’t want him walking down the stairs especially when we're not home so we decided to install a stairlift. I did some research on Bruno Independent Living Aids and their competitors and I saw that Bruno was made in America. My dad being a veteran, I always try to support American made companies so he selected Bruno's chair.

My mother-in-law had a stroke. Bruno Independent Living Aids gave me a better price than any of the stairlift companies that I spoke with. I also had a comfortable feeling with their sales rep. The installers were in and out and I was surprised how quick they installed the straight stairlift. But I would’ve paid the guy an extra $150 to run an outlet for me, as opposed to having it run down my hall and into one of my bedrooms. Other than that, I like the stairlift and it has a decent quality. It has made it easier for my mother-in-law to get up and down when she has to go to the doctor.

My wife has Parkinson’s and a hip problem. We got a stairlift from Bruno for getting up and down the steps. I looked at various important things like reliability and local support in choosing a stairlift provider. There were a couple of providers that came close with the reliability that I was looking for and it was hard to tell who was better. From the local support, if I have to call somebody that’s 100 miles away that I have a problem, then my response won't be as good. There were differences in the prices and warranties with all of the people that I looked, but it all boils down that it was similar except the time on warranties was different. The responses from other people that had bought from Bruno were also important and some of their competitors had very negative responses.

When I decided to purchase a stairlift from Bruno, it was because of my knees. I was supposed to have a knee replacement, but they won’t give it to me because I got an enlarged liver and the steps of our stairs were too high for me to climb. The dealings I had during the sales visit and installation of their team were good. Their installer was friendly and very good. He put it in, made me ride it and made sure I was used to it before he left. The only thing is that we have an old house and the stairs is not as wide as what they would like so I have to get my knee out of the way when I go up and come down, but the Bruno stairlift works.

I purchased the stairlift and grab bars from Bruno Independent Living Aids and I'm just pleased with it. My niece calls my stairlift my new car. It is marvelous and very safe. Their installers were fantastic and professional. They did the work and you wouldn't even know they were here. They cleaned up every little debris. My grab bars have the strip for outside and I was told it would be more convenient for me inside. For the bars going to the recreation room downstairs, I just had one out and they put it double, which made it so nice. When I go downstairs in the morning, I used to take everything that I will need to take down and I wouldn’t come back up until night. Now that I have my car, if there was anything I forgot, my car and I can come back up to get it. I don’t know now how did I make it all this time without it. They're excellent and I’m very satisfied.

After a lot of research I thought Bruno was the best chair made. But their sales rep was too pushy, which was my only problem. He used this technique of making me his friend and making me feel good. He found out that I was a Vietnam veteran so he talked about his son being in the military, which I don’t care for that stuff. I wanted him to tell me what the goodness of the product was about.

I'm totally disabled and confined to a wheelchair and walker for a while. I've got a muscle problem called Polymyalgia Rheumatica and been on medication for 22 years. My condition will not get better and I will slowly deteriorate over time. So my sister, Sylvia, and cleaning lady have to stand there while I use my walker to get downstairs. But Sylvia's 80 now and I'm 77. I've got four different diseases and things are going to get worst. So we needed to make the house disability friendly and allow me to stay home.

Bruno Independent Living Aids' stairlift is a good piece of equipment. It is well made and does the job. We heard about them through the physical therapy outfit at the place where my wife gets daycare, and they had a party come check our house and figured out what to get. The main sales rep was great and the installer was very pleasant. The installer knew what he was doing, cleaned up after himself, and everything was satisfactory. I'm absolutely satisfied with the stairlift which was for a relatively short straight seven steps. And we have a split for our house so it's in the front door to the upstairs.

DURHAM MEDICAL INSTALLED CHAIR STAIR LIFT. We are very pleased with the product as well as the installer from Durham Medical. Would highly recommend it to anyone. Installation was done very quickly after my father had a fall, even though it was Friday of a long weekend. They came after closing time to take measurements and had it installed the very next week. AMAZING.

When I had the sales visit from Bruno, it was upfront and everything went fine. They were able to answer everything in detail. I couldn't get up the stairs and I got the straight model. The installation team was professional and explained how the stairlift worked. I like the way Bruno stairlift looks and I'm very happy with the way it works. The placing is good. It has also made my life easier and it helps me get up and down the stairs. I had a couple of glitches with it and I've talked to the installer who I bought it from and they're going to adjust things. Bruno stairlift is in line with everybody else in the industry.

My wife had a broken femur and she was not able to go up and down the stairs. 101 Mobility recommended Bruno Independent Living Aids, so I went with their recommendation and it has worked out great. We had the straight stairlift installed. It takes up room but it’s not bad. I’d like it smaller but I don’t see how they can make it smaller and still do the job. We have it in both our home and vacation place. However, we need to figure out how to get past the stairlift when we put a new washer and dryer in our vacation place. But it’s a great product although I couldn't use it because the maximum weight it can carry is 300 pounds and I weight more than that.

Everything has been perfect with Bruno. I bought from them because of their reputation, price, and online ratings and got the Elan model, a straight stairlift, to reduce the use of a staircase. It gives a smooth ride. Also, the installers were very good and thorough. They answered all my questions and the job seemed outstanding. They were great to work with.

My mom is 93 and has congestive heart failure, so it’s difficult for her to climb stairs. I went to Washington Medical which is our local medical equipment facility and they carried Bruno Independent Living Aids. During their sales visit, their representative was pretty cut and straightforward that they showed me what they had and told me that they had success with it. I got their straight stairlift and it's pretty good. There’s still room if I lift up the footplate or the armrest so I could get by and take the stairs. We're happy with that.

My 82-year-old mother who lives with me has a basement apartment in my house. She had taken a fall, so we thought it was time to put a chairlift. My father-in-law has one of Bruno’s models, so he gave me the card to the technician that had installed his. During the sales visit, the gentleman was professional. I was on the phone with him while my nephew was there with my mother, so he was very considerate to my mother and put up with my nephew who's not the brightest boy. It probably helped that we knew exactly what we wanted because my father-in-law already had one. Also, my basement is a straight shot coming up the stairs, so he knew that the model I was going to need was one that would be stocked. Bruno’s chairlift was a good value for the dollar. I had heard that they were more expensive but that's for somebody who has a spiral staircase or more.

I had Acorn come out and measure everything up. They told me they were going to install the next day but a week later, I was still waiting for the install so I canceled my order and I went with Bruno. Their product was more reasonable by about $200 than the Acorn chairlift. My experience with Bruno was excellent. The lady I talked to over the phone went out of her way to get the chairlift installed for me as soon as she could. The installers got right in when they said they would and got the job done. They cleaned up after themselves and did a nice job. The chair works fine and I’m very happy with the outcome.

My dad is 84 and has to use a walker to get around. He doesn’t have a lot of stamina. My mom is 82 and she has similar issues. From an ad that we had, I called Bruno Independent Living Aids and they picked up the phone right away. I explained to them what we were doing and their representatives were very friendly and helpful. They understood right away what we were trying to do and pretty much knew what needed to happen like needing to come and take dimensions. I also had a bunch of questions about weather resistance and electrical access and they answered all of my questions. They were very knowledgeable and very experienced in what they were doing. They came out on the same day they said they'd be out.

I'm 88 and my wife is 85, and we knew we were going to need a stairlift some time before too long. We didn't want to wait and have one installed only after we needed one so we purchased a stairlift which is now available when we do need it. Its quality in relation to its price is excellent. Also, our sales rep was knowledgeable. He told us the good, the bad and the things we could expect. He told us more than we asked and gave us good and reliable information. The installers knew what they were doing and it didn’t take them very long to finish the job. We already have recommended Bruno Independent Living Aids to friends.

My mother-in-law can’t walk up and down the steps. I called a couple of companies and the owner of the Bruno Stairlifts store knew more about it. He came in for an estimate and he seemed to care more compared to the other companies. He also told us what we didn’t need, which was very helpful. We got the straight lift with the deluxe seat. Before the installation, we had to go to his office as they had set-up a demo there. That was helpful since my mother-in-law was hesitant on using the chair. By him doing that, it was easy for us and she said that we could do this. There were two installers, the owner and his staff. They came in on a set date, installed everything, and walked us through everything that they were going to do prior to it. After they were done, they trained us on working on it.

We've been very happy with Bruno Stairlifts. I was looking mostly for the integrity of the stairlift and they were the highest rated for exterior chairlifts. We got in touch with them and the initial process went pretty good. On the other hand, I had to get a building permit from the county, but it took a long time to get all the questions answered from our particular vendor. Also, there were things that were required by building codes that they didn’t give me access to and it took a while to get it. It was a little cumbersome. Other than that, the person that I dealt with gave us everything that we needed.

My husband has a neural muscular condition that he’s losing the use of his legs. We have a handicap accessible house and we don’t have to use our lower level but we decided that if we could get him to his spot, we would do it. I saw a Bruno Independent Living Aids ad and when I went to this local medical supply store I visited while getting items for my mother, I talked to them about the stairlift. I liked the people there and they could install the stairlift right away. Also, their product is made in Wisconsin and we live in Wisconsin. I like to support my state. Plus, there were good reviews on Bruno. The medical supply store reps said that Bruno had really good service and they had minimal problems with the equipment.

My doctors at the VA recommended Bruno to me because I had had three back surgeries, I have a cage built in my back and I just had a knee replaced. I don't walk well due to my back injuries. Their salespeople were quite knowledgeable. They had a pretty interesting system they used to measure things out. They had to come back and redo it though since they made a mistake on it. The team that came to put stairlift in were really good. They put on little booties to come in and they cleaned up after themselves. My home is almost 100 years old and my stairs are not the widest like new homes, but they managed to get it and it comes down in curves at the bottom. They also showed me how to operate it and that I should have to put a little of the grease they gave me along with it on the track.

I had three presentations and I was more impressed with Bruno's. Whenever I asked questions, the rep answered them exactly as I hoped he would. He went over and above what he had to do. I’m only 4’11" and consequently, the setup was high for me and I couldn’t reach the little thing that’s stuck out at the bottom for the feet. He built one and covered it with a piece of carpeting that I had on both my chairs and it works perfectly. He and the person who helped him tended to my needs and were absolutely devoted to making sure that I was satisfied with my purchase. But the stairlift is not facing the outside, and I wish it was either facing upstairs or downstairs. Nevertheless, the stairlift gets me from point A to B. It’s also very nice and sturdy. I’m thoroughly pleased with my purchase and with the care that was given to me. I'd definitely recommend Bruno to others.

We got the Bruno stairlift because we have trouble walking on stairs. It’s a straight stairlift and it's going from the basement to the first floor and down again. The compactness is good. We were unsure that it would fit our stairwell but it did. We had a very pleasant interaction during the sales visit. The sales guy was very delightful and I felt comfortable working with him. There was just one man who did the installation, and he was fast and efficient. Once he installed it, he showed us how to use the stairlift. It gets us painlessly up and down the stairs. We don’t have a lot of experience with stairlifts but we like ours very much. This stairlift is a big asset. And it helps you get up and down stairs safely.

We've always lived in a one-story house so when we moved to this area which has stairs, it was too much for us so we had a lift installed. Our daughter did a lot of research for us and she liked Bruno Independent Living Aids. They were very polite and informative on how to use the lift. Also, they told us what to look for and when it was time for maintenance. We got the straight option and it fits into my stairwell very well. We also got the large seat and the installation team had to have a different kind of rail and it also had that cushion. It took them a little bit but they got it in and that was fine since not many people had the extra large chair. Also, they cleaned up very well. They picked up the front yard and they had to cut the railing and add in. They did a wonderful job.

Both of my legs are amputated so I decided to get a stairlift. CRI recommended Bruno and their people managed the sale. They came and talked to me, told me how it was going to be and what I would do. They also told me how long it would take to put the stairlift once I got approved. They told me about Bruno and how they dealt with them all the time. The Bruno reps are never late when they come in and get right on the job. My stairs are a little weird so it took a longer time than they thought to install the stairlift. I had a curved stairlift because there are two steps, a big landing and another two steps. But once the installation team started going, they got in it in no time at all.

We purchased a Bruno stairlift from 101 Mobility, which is like their branch. The sales rep was very nice. He came, explained everything to me and had me convinced. The installers were here right away and on time, and did what they had to do within five hours because they said the steps were very sturdy and straight. When the rep came, he took a million pictures. He was here for half an hour for the blue, and once they had it made, it wasn't long before it was done.

I purchased a stair lift from Bruno. I needed one because I have MS. I had one previously that was not reliable because it was an older model and it was exceedingly sturdy and steady. It went all the way up. It also had issues with charging so I got rid of it. The installers who came were exceedingly helpful. My only issue was we live in a house that was built in 1890. So the back stairwell is very steep and it is not similar to other stairwells. There is a step-up where they have to put it on and then there’s a landing and then a step-up to the hallway.

We got Bruno Independent Living Aids stairlift through Safe at Home in DC. Safe at Home referred us to a contractor who put the chair in. It was to keep my 91 year-old mother safe in her home and so that she can go back and forth, up and down from the first level to the second level without having to climb her stairs. The contractors were great, and they worked very diligently to make sure that the stairlift was in, that it was working, that it met our needs, and they provided a demonstration. Also, we did not have any problems with their cleanliness and professionalism.

Bruno stairlift was a good buy. It is working fine and of great quality. Also, the curved stairlift fits beautifully into our stairwell. I couldn’t stand up and I couldn’t get around the house before and we were able to get a stairlift quickly from Bruno Independent. They put two chairlifts in and even showed us how to use it but the installation took a long time. After they installed it, we got on it and used it every day, sometimes at night. Now, I can go upstairs.

I have bad knees and Matt recommended Bruno. Upon doing some research, Matt from 101 Mobility knew what he was recommending and if it was good enough for him, it certainly was good enough for me. He came right away and he aimed to please and keep the customer happy. I have been having some issues with one of the Brunos and he is trying to troubleshoot with people from the Bruno Corporation. I have the straight stairlift and at this point, we have come to a conclusion that it may be a contact issue, and having to use some emery cloth on more than one occasion, because the chair hesitates going up or down. It doesn’t happen each and every time but it does so frequently. I’m working with him and trying to give him as much feedback as I can on my end to resolve the issue.

My wife had cancer about six years ago and after she went through that she started with the arthritis problems from the chemo. The doctor told my wife that she couldn’t do stairs anymore. Her osteoarthritis just kept getting worse, so we decided that rather than moving and going through that expense, we just get the Bruno Independent Living Aids stairlift. I was familiar with Bruno’s products but I looked at other things like Acorn. When I talked to A1 Mobility, they said that in their test the Bruno stairlift was faster. Acorn is a lot slower.

I’m getting old and getting up the stairs is hard for me. I’m on oxygen so the stairs really knock me out. It so happened that Bruno Independent Living Aids and I clicked on pretty good with the prices and time. The sales rep, Ralph, was also the installer and he was a good fellow. I got along with him okay. I asked him a lot of questions that I wanted to and he agreed to it, and we went along that way. We discussed the price and they came over about a week to ten days after we talked about it. He came over with his staff and they started installing them, as well as demonstrate how the lifts work.

We purchased a Bruno stairlift for my husband because he has trouble walking. We chose Bruno for two reasons. We had three estimates including Bruno. The first person, we discounted immediately. The second one, which we liked and was recommended was a Stannah that's made in England. And then we had Bruno. The reason we liked Bruno was it was an American company in Wisconsin. With Stannah, we were giving our money to England. Bruno also had the highest rating and we could get it faster than the one from England.

I’m 94 years old and with my injury, my daughter thought I need the stairlift to maintain my stability when going upstairs. I had a fall and my balance isn’t good. I use a walker to keep myself going most of the time in the house but I find the stairlift most helpful and it’s working fine. My daughter arranged for it during the sales visit and she talked to the person who put it in. I operate the stairlift myself and it holds me all right. I use it to go up at night to go to bed since I stay downstairs most of the time.

I'd like to buy my own replacement parts from the least expensive source. Can't be done. The vicious circle starts with a call to Bruno for parts or part specifications. That's get an instant referral to some dealer who may or may not be close. That's how a $.30 washer becomes $35.00. Also, I had to pick up the part myself (35 miles one-way, 70 mile round trip) to avoid the standard shipping fee of $10.00. Does that make sense? I need new batteries for the lift and I can just imagine trying to get a parts manual to see how to access the battery compartment. Come on folks. These are not parts for a Mercedes Benz! These are parts for (usually) lower income, retired people who don't need to pay ridiculous prices for parts and argue with a vendor about those parts after the original price paid for the lift. If anything they've got it backwards. The lift should be free and parts should be pricey but not both. Seems like a racket.

We have a beautiful home on the river. We look out on the Savannah River and to move at our age would be extremely difficult. My wife and I had many discussions and even arguments about it and we compromised by getting stairlifts to reduce the tensions of going up and down the stairs. Also, I'm 89 years old and I have problems going up the stairs. I had seen Acorn, but I was impressed with Bruno's background and how they came about and I thought it would be an appropriate one to buy. I filled out the form and within two days, somebody contacted me.

My client had gotten to the point where he was needing a stair lift. He's had three strokes and he was doing the best he could to come up and down the steps. I was offered some information from Safe at Home and they chose Bruno. The sales people were wonderful. They were so well mannered and diligent. We got a straight stair lift and the installers knew what they had to do when they came in. We got out of their way and they did what they needed to do. Everything was beautiful.

The Bruno Stairlift was very expensive, but I had someone coming home from the hospital who was no longer able to go up and down the stairs and we had to have something. We have it installed outside on the stairs from my deck to my yard and we didn't make any modifications to the existing deck to accommodate it. It's functional and it does what it's supposed to do. I would recommend it.

May 2013 my Bruno stairlift just stopped working. Called local dealer who had installed it, made an appointment for them to come out and repair it. Never showed, never called. After 3 attempts with the same result, gave up, called another dealer, who told me he would come out and look at it for $2500, might cost me another $1500 to $2000 to actually repair it. A ridiculous figure, so contacted the Bruno factory about buying parts and fixing it myself. Was told I would have to buy what parts I needed from a local dealer, who then would have to come out and install the parts. Anyone can see the obvious problem with that, so after almost four years, my Bruno stairlift is still sitting dead.

We had the Bruno Turny Seat installed for our handicapped daughter. As long as it works the seat was nice and convenient, but once you had problems, you are at the mercy of Bruno. First of all the authorized dealers are few and far apart. The small pendant - the small device with two buttons to control the seat - costs over $400 (according to Wheelchair Get Away in Bethel, Connecticut) plus another $350 in labor to diagnose and fix it. It took a week from ordering the part to receiving it by the dealer. Can you imagine if you are traveling far away from home? The small motor of the seat costs another $1000, and the news is that Bruno will not have parts for the 6-year old seat anymore. Bruno really tries to squeeze every penny out of the disabled or their family. It is a family business run by a greedy family.

We received a joey lift from a friend of ours. He couldn't find anyone to install his lift so he gave it up. I spent hours trying to find the bracket for the lift to install in our van. I called Bruno directly. They sent me to various dealers all hours away. I call each of these dealer, with the closest one being 4 and half hours away and asked what they could do. Only thing they could do was offer to install the lift themselves. There is no way we are driving four hours one way to their shop, waiting four hours for them to install the lift, and then four hours back, while being charged 500 dollars. That is completely ridiculous when my dad is a mechanic and can figure out how to install a bracket or secure the lift inside the van.

The safety is very safe for my families. I received it a few days ago and I totally love it. The adjustment is very recommended to any and everyone. I totally agree with the adjustments to this requires for this specific tool, and definitely recommended this to family and friends also. The swivel ability is perfect in my case. I am so surprised with this action. I never knew it would work so perfect. I'm totally in love with it. The value is really worth paying for. I would definitely give the value a A-plus because it's perfect for value.

It's a dependable American made stairlift. It has a swivel seat with height adjustments which makes it very easy to get on and off of. It has a soft smooth ride from start to finish. It also has a armrest rocker switch for easy operation. And a safety belt and obstruction sensor. And onboard audio diagnostics to help if something goes wrong. Adjustability is just wonderful. With a swivel seat and height adjustment makes it very enjoyable. It also has flip up arms and footrest. The swivel feature make it very nice to get comfortable and makes it very safe to use. If you want the safest and easiest stairlift to use for your money. Then look no further. Well worth the price. You get what you pay for with this stairlift. The best on the market. Other lifts may cost less. But you're not getting the best that you could.

The latches and straps are very secure. The lift up and down is generally very smooth. Every once in a while, it feels like it kind of skips a little bit, but it's not enough to do any damage. The adjustability of it is amazing. It's very easy to do and it's also very quick to make any of the adjustments you may need to do. Moving from one position to another is very smooth. Even someone that is kind of frail can make the adjustments with ease. If you're looking for a stair lift with extremely smooth swivel ability, then this is the one for you. It almost feels as if you're floating on air. This stair lift in my opinion is a very good value. The price is very reasonable for what you get. The swivel is very light and the ride itself is smooth except for the occasional bump. Even the bumps aren't bad though.

It was safe, and it was ok when you used it and rode on it. You didn't feel like you were going to fall or get hurt in any kind of way, you knew you would make it up or down safely. It could have been a little better on the adjustment part cause, it worked ok but it was a little limited on what it would let you do, other than it was ok. It was very good for the money, there was a couple things that could be fixed or have been a little better but overall it was very good, we loved it and my mom loved it and she used it most as she has issues with her legs.

Goes up and down, slow and fast. Very easy to use. Even a young child can use it. No problems so far. Easy and fast installed. Within hours was in and usable. Easy controls. Very happy so far. I love this so far. The chair easy to move around. Even has a backup when the electric goes out. It is a great investment for a handicapped person. You could even get it uninstalled to a new home if you need it to. One of the best I had, and I had one that broke down one time every other month.

Very safe, never had any problems with this. Most safe I ever felt better than most, not too loud, smooth, good on gas, just all around safe good for me. Very adjustable, easy to do, I can do this with no help, easy very, it goes to the front back side, side to side, just great to use. I love it very much. It got very good ability. It's goes side to side. I love the cost on this. It worth every dime. Best value I seen this far number 1 cost. I'll buy another if I had to, just that reasonable, lowest cost I seen anywhere. Never buy another brand. Best brand ever.

The safety features are very helpful and very understandable when I really needed help. I would totally recommend this company. They are very helpful. Its adjustability is very stable and very easy to get used to and understand. I am very satisfied with business I had with this company. No complications when you need help. Very easy to tell you. Fast and straightforward on what you need to do and how fast the process is going to be. Overall they're very good to work with except the fact that you have to fill out some paperwork but that won't take too long. The perceived value the company prevails itself is very normal. Nothing too extra or not enough to get your attention. Never leaving the site confused and not knowing if anyone can help you there.

It is very safe to use. It's easy to set up and kids can not get hurt on it and also it can go outside or inside and can be out in the garage. It can go up, down, side to side and it can go vertical and horizon. It is really great. Anyone in your family can use it even the teenagers. It can swivel all the way around. It is just awesome. I love it so much. My mom has two of them and my aunt has one. It is derive valuable cost efficiency and you can get it at many different stores and for cheap so don't wait. Go get one right now. You will use it for a long time I promise. Also it's easy to put away and easy to travel with.

It great for me and my problems that I have to get where I'm at. Everything I do is to get better and the chair helps me out every time I really want it. It's very helpful for my needs. It the most beautiful thing in the world and it help me when I need it everyday and toward the future of the day before my alarm goes off in the world. It moves like nothing I ever seen before and I really enjoy it while I move up and down to get where I need to go. The value of the product is a good thing and I really want some more of this with a good records and works perfectly because of my needs and wants. It's so good to me and my need to get around the house.

Most amazing most fabulous most incredible product ever. Very cautious, very safe. Very much top of the line product out there. Highly recommended. Can adjust very easily. Is very flexible and easy to manage. The product comes with written and very visual descriptions so it is very easy to handle. Not too sure on the swivel ability but everything is pretty much self explanatory. Anyone who can follow simple instructions can and would be able to figure it out. The value of this product is very reasonable. You would think it was worth more than it actually is because it seems so rich because of the appearance. But that just makes it all more worth it and why I chose to use this product in the first place.