Bruno Independent Living Aids Reviews

I did some research online, looking into stairlifts that were considered to be good. I wanted to have an association with a business that was local. There was a business out of Spice, which is close to where we live, that carries the Bruno stairlift. I got the Elan. It seems to be excellent quality. When it's folded up, it takes up very little space. I like the fact that it mounts on the stairs themselves. It's far enough away from the wall that it doesn't interfere with anything we've got hanging on the wall. The people that did the installation were very pleasant. They took care of it right away. It was very quickly done.

The VA purchased the stairlift for me. It's straight, up and down the stairs. It fits good my stairwell and it has great quality. It's heavier duty and it runs a lot better. It's a lot smoother. The rep that I dealt with was very, very good. He explained it all to me and showed me the book. We went through the book and answered any questions I had. He was very knowledgeable. When the installers came, it was crazy where they took out the old one that I had in there and put this new one in. They did a great job. The stairlift has made my life so much better. I couldn't go up and down the stairs without it.

The Home Based Primary Care team assessed my husband and decided because of safety reasons, it would be best to try a stairlift. The representative from Bruno who came to the home, assessed the staircase and took measurements and pictures was very pleasant. The installation was difficult. They had to discern where the 220 electrical circuit was in the wall. Evidently, when they built the house, they might have taken some shortcuts. But eventually, they found an area to hook up to. I have two stairlifts, one up six stairs to the kitchen and one up six stairs more to the bedroom area. It's heavy-duty but it's large. It takes up a lot of area on the staircase. My husband does not like to use it. He’d rather walk up the stairs but he thinks it's good for me. I'm able to bring heavy objects up and down because I have COPD. I use it with the laundry basket and groceries. However, there's one area on the bedroom stairs that seems to make a loud crack sound when you go over the third stair. I don't think it's normal.

I heard about Bruno through our son who is in a wheelchair. We have a straight indoor stairlift, and then we have the lift in the garage. I teach piano and I can take it down to the basement and I like that I can fold it up so it's out of the way of my students coming down. Also, it's really quiet and smooth. Excellent quality. I feel very safe when using it.

I was diagnosed with ALS and I didn't want to not be able to get up and down the stairs. I needed a stairlift and I when got one from Bruno, their reps were very good. There were a couple of holes in the information but they were compensated for by gentleman in the installation. He was very patient, thorough, neat, and considerate. The installation was amazing and it couldn’t have been better. I was even showing it to a neighbor who may have a need today. I like the fact that with the stairlift, I can get up and down, and it's working fine so far.

Our stairlift has got some grinding going on and they tried to do something about that, but it didn't go away and Bruno was notified by the technician that was out here a week ago. Also, there's a bump in it along the railing. He tried to adjust that, but he said there was not much more he could do with it, so there's still a bump in it. And one of the keypads does not work for the up and down deal. The down portion doesn't work and he called it in to Bruno as well. They're supposed to send one out to their Anchorage office and they were going to send it up to us for me to install. It's a wireless system monitor that you can bring the thing up or downstairs with.

I'm disabled and I require a chair for my home. I contacted the VA and they put out bids to numerous chair lift companies. I got a Bruno chairlift and it fits alright in my stairwell. It's clunking though and it has a dropdown at the end. That is kind of weird as it doesn't seem very firm at that point. Other than that, it feels okay.

I wanted a stairlift and my son called Bruno for me. Their rep was very pleasant and efficient and going with them was a satisfying experience. I got a straight stairlift from them. I live in a very old Virginia farmhouse and my stairway goes five steps up to a landing. Then it goes up 15 steps. Their stairlift was installed in the best way that could be done with the space that I have. It's perfectly sturdy. It is slow though and it takes me 30 seconds to go up 15 steps. Also, it's frustrating when I push a button and the lift doesn't respond. I would then realize that I have to push something harder. Still, it gets me upstairs with little effort. It's satisfactory.

On the estate here, we don't believe in shopping. We googled somebody and Bruno came up as a local stair company in Westchester. They came up and gave us a price. We put in the most top-of-the-line system that Bruno could put in. The rep came out and measured. He told us how the chair would work great. There was plenty of room and he said not to worry. It's perfect measurement. The installer came, put it in and then had to come back and make adjustments. We couldn't get up the stairwell because the legs hit the railings at the top of their stairwell because it was installed further away from the wall than it needed to be. We had to hire a professional carpentry company to come in and redo the railings in the entry, which was very costly.

The stairlift has been wonderful and we both love Bruno. He uses it all the time during the day and I use it because too. It benefits both of us. It has probably some years off of both of us just having it since we got it. The sales reps called after we applied for it. The rep came out and measured everything. He told us what we needed and what would be done. It was great.

Bruno's sales rep was very good. We decided to get one of their products and the rep brought a helper along with him to install it. Everything went well. The stairlift's quality is fine. We're happy with it.

Bruno's reps came to my place and measured. They installed their stairlift and so far it has been convenient having it. It's stable and it works. I recommend Bruno to people considering a stairlift.

I was having a hard time getting up the stairs. For a few years, I was doing it with a cane. I was happy to find Bruno's rep. He was very helpful. He looked at my stairs which aren't as nice and as wide as other places are. He told me what I needed to do and how much their stairlift would cost. I got a straight one for 15 steps and the same man came out and did the installation. It didn't take long and he took time to show me what needed to be done. So far, the stairlift has made my life much better and simpler. I've also let my husband on it whenever he's having a bad day. I'm happy with it.

They were very lenient with their timing. I called, scheduled an appointment to look at the place, and they provided a quote. Then they scheduled an appointment for installation. The whole thing took about four weeks with them. The stairlift is fairly new and we have only been using it for about three weeks. But everything's fine.

My grandmother fell and she broke her ankle. We have a finished basement for her and she lives with us. So, we needed a way for her to get down to her apartment safely. We went with Bruno for a stairlift and their rep was wonderful. Everybody there was very nice. The delivery of the lift was right when they told us it was going to be here. The guy who installed it was very kind and told me how to do everything before he left. My grandmother has used the lift a dozen times and it has been working just fine.

Bruno's reps were very cooperative and they did a good job. We went with them and the stairlift we got fits fairly well. It's a little tight at the bottom and at the top as our stairwell isn't the widest it could be. Still, it's not a problem and the stairlift is of good quality. It gets me up and down the stairs with no pain.

We liked Bruno's convenience and their installers. We went with them for a straight stairlift and the installation worked out great. So far, we like the size of our stairlift. It's of good quality and it has impacted my mother's life for the better. It has been hard for her to press down on the release and twist around to get herself out of the lift. Still, she managed to do that herself the other day.

Going with Bruno went smoothly. I had a good experience with their sales reps and installation people. After the tech had the lift installed, we rode it up and down the steps. He talked to my mother and got her through the fear she had of stairlift.

My wife who has vertigo was having a little trouble going up and down our steps. Getting a stairlift would help her get up and down. The foot lift of Bruno's stairlift would get raised up as I raised the seat up. That was very important for my wife as stooping is bad for her and her vertigo. We went with them and installation took a couple of hours. The installers left everything as they found it. So far, having the lift has been really good. When we had a minor hitch, their techs came out the next day and took care of it. We're happy with our Bruno lift.

The installers were wonderful, and it was fast and clean. Everything was great and I like the stairlift just the way it is. I was to the point where I was having a real struggle walking down my steps to do the laundry and what a blessing it was to get this stairlift. I liked the idea that I'm secure when I sit on it and I know it's locked. I can't make it go unless it's totally locked in place and I feel very safe. In fact, I've already told my girlfriend. She's up in age too and she's planning on getting one. She needs one to go up and down her basement.

My wife needed a stairlift. We chose a distributor in the area that had samples that we could see and ride up a short distance. That was kind of the selling factor because I wanted to make sure my wife would try it before we committed. Once we did that, it was a matter of just selecting the one that seemed to suit her needs. That was Bruno for us. The installation team kinda really showed where the stairlift would be installed. It's really just eight steps. We're like a tri-level and we needed to get up from the middle level to the upper one. It's been in place for about a month now and it's been okay. It seems like a pretty good unit.

I was looking online at all the different brands and gave some of the dealers a call. Bruno called me back and was most efficient about taking care of me. The sales rep was very knowledgeable and he wasn't pushy. He explained what they could do, how much it would cost, what they would probably need to do in order to put the stairlift in, what they would need to remove, what I might need to add as well as how long it would approximately take to get the chair and get it installed.

Our Bruno stairlift is working very well. We love it. I fit in well. The installation was seamless. The gentlemen came and was very knowledgeable. He had measured everything beforehand so that when they did come, they just put all the wood things that they needed to put on there and nailed it down. He as well as the people that I dealt with and talked to were great. I had experience with two other companies prior to that and it was such a hassle.

I got a Bruno through the VA and the installation went well. To me, it’s good quality and I can go around the house now. If I was gonna go down the steps, I would feel safe as well, but I don't want to go down there without something anyway.

I got one with an aluminum rail indoors. It's a 2-speed that starts off going good, then it slows down a little bit, but that’s part of it. There are also a lot of pieces to move when you get off of it. Too bad they can’t tie that foot rest and the seat, and the arm rest all at once, or when you pull one up, they all go up. Still, I'd recommend it highly. The installers were very professional as well.

We needed to replace the previous Bruno that we had. It was economically unfixable based on a rather poor design on their part where the local shops can't replace the motors locally. So I had to buy a new one to replace it. But everyone at Personal Mobility was all great people. The stairlift is a lot quieter than my old one. But they should come up with a new design to make sure they match up the ends of the tracks so that the racks will be properly spaced for the chair. Having the rack segmented seems to be a pretty intelligent design for the installer.

The VA sent the lady from Bruno and she talked with us. We had a good conversation. She measured and selected for the stairlift to go inside the house and down to my front door so I can ride right down to my front door to go out and come back up that way. She turned all that information into the VA and they went ahead and approved the stairlift. One guy did the installation and I was surprised. It took him about all day but he did a good job. We talked with him and he really knew what he was doing. Everything works fine. We had good conversations and good interaction with all the people associated with Bruno.

We live in a two-story home and we're getting up there in years. We thought to get a stairlift now and then if we need it, we have it. The sales experience with Bruno was all good. They didn't push and it wasn't a hard sell. Also, I was ready to buy. I got the stairlift with a 300-pound capacity and it was on a straight stairway. The installers were good and with the current COVID thing, they were very respectful of distance and masks. But I still got to put the handrail back up. They didn't want to do that and it would have been nice if they could have done it for me. But it's just a matter of finding the studs and not missing with screws. I'm sure I can do it. The stairlift is nice to have when you've been working hard and you're tired.

The stairlift is part of a program to help seniors stay in their homes longer. Also, I had bypass surgery on both legs two years ago and some days, it's very hard for me to go up and down the stairs. Most of my trouble is during a cold weather with arthritis in my leg. The chairlift is gonna be a gift for those days that I can't do without it. I worked through Disability Services of Habersham County and they chose Bruno. The fellow that installed it was very professional and very fast.

We live in a tri-level, and the stairlift has been a blessing to us. My wife has Addison's disease and is very weak. She could not do the stairs anymore, so that has made the downstairs available to her. The contractor recommended Bruno and we feel like the cost compared to the quality was comparable. The sales reps were very courteous and professional as well. They did not push anything and they tried to see what our needs were and fulfilled them. Also, the installation people were in and out in no time. Everything was very nice.

I have arthritis in my knees and with the Bruno stairlift, I don't have to go up and down our stairs. We have a split level, so we had to get two straight stairlifts inside. The reps were nice and the whole visit was very good. Everything worked out great. The fit and quality are good.

My husband is very ill and he cannot stand up or walk very long. So the Bruno stairlift is very helpful in getting him downstairs. We had an old Bruno stairlift that was pretty old and the quality was good. But they couldn't get any part. They don't make parts for the old one anymore. We had to have it serviced twice. We had replacement motor one time and thought that this was gonna do it, but no. It was just was worn out. So we went ahead and got a newer version. The sales rep was very good. She was very natural and friendly. She talked about the dogs annd all the things that are good. Then the guy that installed it did it all by himself. It was very hot outside and he had to assemble a lot of the parts outside. It was an awful job for one person to do in one day. But he's very efficient, friendly and nice. Everything is great.

We bought Bruno a stairlift for my father who had trouble getting up and down the stairs. Now, my mom has the same problem. The motor was out on old stairlift we had and the fellow who installed it said that the were was no point trying to repair the motor. We went to Bruno again and bought another stairlift. The rep who came was fantastic and very helpful. We got a full demonstration from him. He wouldn't leave until everything was functioning properly and my mother was comfortable. The new stairlift fits perfectly into our stairwell and operates very quietly. My mother finds the ride down very comfortable. The lift is very durable for her.

Bruno put in a chairlift for my husband and I and we've had it for 10 years. We got a new one and during the sales visit, the reps answered all the questions I asked. The installation took three hours and since then, we have been very happy with the model we got. It is gonna be used very much.

We went to the Bruno store about 45 minutes away and the salesperson was wonderful. He gave lots of explanations and backtracked when I had questions. It was a very enjoyable experience for something that was so unfamiliar to me. The installation team did their thing and I was sitting nearby while they did it. When they were done, they demonstrated and answered my questions. The stairlift is wonderful.

Bruno was near enough to where I live that if I had an issue, they would come over directly. So, it was more of a personal company. What I got was exactly what I asked for. It was a straight stair lift up one flight of stairs. It looks nice and it works. I needed a knee replacement and it was very hard getting up and down the stairs. It made it easier, if I was tired, to be able to get up and down the stairs without a problem.

Bruno stairlift works wonderfully and I'm very satisfied with it. It did exactly what we wanted it to do. I have a hip that has bone on bone and needs a hip operation. So we needed to get a stairlift done so I could get up and down after the hip operation, but we found out that I had so many other problems with my heart and other issues that they were not gonna be able to operate on the hip until they could get those other issues resolved. I'm in a nursing home right now and I'm looking forward to when I can get back and use the stairlift again.

There are times when my mother really needs a stairlift. The family-linked program that she is in chose to get one from Bruno Independent Living Aids. Their installers came and did their thing. They told us a little bit about the stairlift and they were gone. We're pleased with it so far.

I wanted a stairlift for my parents who are both 95 that is reliable. I wanted one which could be serviced if necessary without a long wait period. Bruno was the number one choice for us. I asked their reps questions regarding comparisons with other companies during the sales visit and they were very professional. There was no pressure and I was very satisfied. We went with them and everything worked out great. The installers who put it in were excellent. They didn't leave until they tried out the unit and one of my parents got on it. They showed us how to do troubleshooting and we were able to understand everything they said.

I'm 94 and I can't go down my stairs anymore. Bruno was recommended to me and the rep who came to do the sales visit was nice and professional. I had the stairlift install straight down to the basement with enough room for somebody to walk alongside it easily. The installation went really well over one afternoon and the guy who put it in was very good. So far, it's working really well for me.

The Bruno Independent Living Aids sales rep was great. He showed me everything that I needed to know. The installation was very quick and smooth. It took the installer an hour to do it. My dad can't walk up the steps anymore. When we weren't sure how to get it started, we called the sales rep and he came out. My dad got stuck and he couldn't make it move and the rep was really helpful. Our home is a split level house and the straight stairlift going up with the top level of steps. It's just five steps and it's narrow after. We can't leave the chair out when he's not using it. Everything has been fine, but last night, my dad got off the stairlift and tried to move his wheelchair back, and it pulled the cord out of the wall and the wire fell loose. It's a little green wire that's going into the next plug. We haven't tried to use it since then.

They were very respectful. They came and they were speedy. My grandfather was downstairs and he was very ill, so they worked outside to help him even though it was hot, which was very nice. But the stairlift kind of jams when you go to rotate it. You have to be very specific about where the handle is placed. My grandmother has a hard time with that part. She still has to have supervision for it.

Andrew from Sterling in Central Massachusetts was our salesperson and he was very informative. My husband and I are both no-nonsense kind of people and he really told us what to expect with the Bruno stairlift. The installer was excellent and he answered all our questions. It was a good installation and the stairlift doesn't make any noise. We put it in in just the right moment. We haven't had the stairlift very long but it's good and I'm happy with it. It has worked for us and it’s comfortable for my husband.

The Bruno salesperson that came out couldn't have been nicer. I couldn't have asked for anything more. He was quick, efficient, and just gave me the straight skinny. There were two people who put in the stairlift. It went very well. I had to have the man come back because part of the chair wasn't making good contact. And every now and then, it would click like it was getting ready to operate. He came out and in 15 minutes, he got that fixed and we haven’t had any problems since. It fits our stairwell pretty well. The only problem is, the way it is right now, we would have to move furniture from downstairs to the upstairs. There is not that much room.

We decided on Bruno based on their product’s functionality, price, dependability and the folks that I spoke with on the phone. We had that stairlift up and running within two days of my call, which we needed to have done because my mom was being released from the hospital. The salesperson that we worked with was wonderful. He's a local person and knows my area. He was very pleasant on the phone, accommodating and was able to get the service people there who were very thorough with the installation and instruction of the use. The stairlift works wonderfully although my mom doesn't really use it very much. She came home from the hospital, went upstairs and has not left the house since then. But we've used it from time to time to help us up with some groceries. I like the remote control, which is helpful. Also, the stairlift is compact yet extremely sturdy.

The installation didn't take long. My fiancé is a contractor. He was with the installer and the installer showed him. Everything went very well and was perfectly done. The stairlift is working properly and it’s exactly what we wanted.

We live in Cashmere, Washington. Nobody installed Bruno and I didn't know anybody that even carried them. Wenatchee is a bigger town and is the closest. I went to the ValuPlus store there which carries wheelchairs and things for people, diapers, and all that kind of stuff. The man there that owns it knew the name and the number for Bruno. I called and got Lyle, the owner. He was very nice. They were here within a couple of weeks.

My wife needed a stairlift and I researched various brands. Bruno is a little more expensive but it appears to be the best quality. We dealt with one dealer in March and he never really seemed interested and never came out for a bid. Then, we went to the one we bought from and it was phenomenal. It was a quick service and the rep was a very nice person. The installation was good. They were training a new guy and it took a little longer but it went well. The only issue I had was the handrail is important to me and if the chair were mounted an inch further out, my handrail brackets would have fit. I had to make some different arrangements to get the handrail on. If their engineers had looked at the back of that chair a little bit, maybe they could have made an allowance for keeping a handrail. Also, the beep when you turn the chair and so on is a little irritating but other than that, everything is fine.

My life partner found Bruno last year and contacted the Mobility Concepts people. They came and provided a bid. But my partner was killed in an accident. I re-contacted Mobility Concepts to come and install what had been bid. The installation went fine. The stairlift is on the outside of the house, on the front steps, so they didn't even have to come into the house. They just took care of the job and once it was done, the lead of the crew introduced me to it. Now, I don't have to wear myself out trying to go up and down the stairs. My situation is such that without the stairlift, there are times I would not make it up and down the steps because I have to use a cane. I have to have one hand on the cane and the other hand on the rail of the stairs. And there are times it would be impossible for me to get in or out of my house.

I sent the Bruno Independent Living Aids dealer an email and they responded. They called me back, I sent them some pictures, they sent me a price and we did the deal. The rep was very good. Then the installers showed up on time and put the stuff in and showed us how to use it. Then they were gone in about three hours. It's a straight stairlift and the quality is good. My mom uses it and she likes it.

I saw an advertisement for one of Bruno's Independent Living Aids' competitors on TV and I found that they had a really bad track record. Bruno was top-rated and I liked what they had to offer. So, I went with them for a stairlift for my mother in law and their guys came to my place. I talked to them about getting things set up. They wore booties the whole time they were in my house and took very good care of my carpet. They explained things really well and I asked a lot of questions. They got things set up in our driveway and then came in and installed my stairlift.

I had Acorn Stairlifts come out about a year ago. I saw a commercial and they were too expensive. We're in a situation where my hip and knees are really bad. We have a beautiful home. We spent too much looking for a one level home, but with those that we found, we had to go way out in a community that we didn't desire to live in. So, my wife got on her cell phone, and someone said there's a place right down in Fife. That was how we got to Bruno. The sales and installation were good. I have no complaints. As far as our stairlift, the seat is a little bit smallish, but it holds you. They say it can hold 300 pounds but as we get in it, I’d always feel like it’s not solid. But it's done the job, and the only issue I’ve had so far is it stops halfway down sometimes.

We needed a way upstairs from the basement. I stopped coming down there. The installers from Bruno were very pleasant. They knew what they were doing and showed us how to use it. The stairlift works. But you could get hurt on it, so you better watch out.

The installation with Bruno went okay. It took roughly an hour and a half. We got a straight stairlift and it's safe. It's been a little bit slower than I expected, but that's okay.

I googled stairlift and I got a local agent. She came out to the house and recommended Bruno. It was an excellent service call. She was very knowledgeable and detail-oriented. She knew what she was talking about. We got the straight stairlift and it's absolutely perfect. The installation went very well. A young man by the name of Justin put it in. He worked by himself and he worked very hard. He didn't quit until he got it done and it was done right. And when we had problems with the remote controls, Bruno sent us brand new ones. We've not had a problem since. My husband is the one that uses the stairlift. He's had multiple strokes. He's in not a scooter but in like a motorized wheelchair. The stairlift enables him to get into the basement area of our house and gives him access to another third of the house.

My mother is in stage four cancer and we bought the stairlift because she moved in with us. Her living quarters are upstairs and she has trouble working upstairs. When I contacted several different companies, Bruno was recommended. They were very fast and efficient. The stairlift got here right away and Bruno installed it. My mother likes it and it's working well. Everything is working great.

The installer from Bruno was a pretty nice guy so I was happy with him. They did the job and were in and out. Having the stairlift is nice. I had one put in from the kitchen down to the basement because I have a lot of products in packing cases that I never got to open because I couldn't get down there.

Bruno was available and close by. They called and told me when they would be here. They were here within 20 minutes of scheduled appointment. When they arrived, twice they put in two different lifts, put in a standard lift which they had in stock. And then they had to have one sent back to make it in the factory. That one came in about four weeks later. The same crew came up and installed it. It went right in, no problem. I got the one with the armrest and the seat belts. We have only used it one time. I sat in it and ran it up and down the day we installed it. The only problem we had was the fiddling the seat where it rotates. The micro switch in there, I had Bruno do some work on that the second time they came out. But other than that, everything has been okay.

My wheelchair lift from Bruno came through the VA. Bruno was the one that said that I could put their wheelchair lift in my car. I can't use different ones because of the weight. But it doesn't lift the wheelchair level. It's doing a lot of pressure on one side and it squishes the side closest to the lift. The bar came down too hard on the one side and it ripped a hole in it. There's also this manual thing that I'm supposed to be able to do if the power goes out. It's in the back on the bottom of the motor and it's only a couple of inches long, so it's probably gonna take hours to try to get it to crank up. So they need to correct the hand crank and it should lift the wheelchair level.

Bruno Independent Living Aids seemed to be highly recommended online. It was fine dealing with their rep and everything went okay with the installation. It was not too long for them to do. They had to run the cords along the baseboard just to get to an outlet and that was a little less than pleasing to have to look at that. But they did the best they could with what they had to work with. Thee stairlift seems to work well for my Aunt. It allows her to be able to get up and down the stairs safely. So other than the $7,000 cost, I’m glad to have something available that she can utilize and still stay in her home.

A person in our office came down with MS and we have another gentleman in his mid-80s that still comes in to work. We wanted to put the stairlift out there as an option for them in case they want to use it. Bruno was convenient to come out and see so we went with them. The woman did a very good job. She's very professional. The stairlift fits fine but I feel like it slid down farther than they said it would. There's a doorway where it starts at the bottom of the stairs and we were told that the stairlift wouldn't impede it. It did seem today when I saw it down there that it is in front of the doorway a little.

A good customer service is when you're being asked the question and you're providing the customer service, you anticipate what the customer is trying to ask for. And the Bruno representative did that. He knew exactly what it was that we needed. We were getting a stairlift in anticipation of us getting older and we went with Bruno because of the speediness of being able to install and their price. The installation went well. It's a straight stairlift and if fit just right. It was from the basement entry to the upstairs level, so we didn't need anything elaborate. The quality is wonderful. It holds up to 300 pounds. It glides very smoothly and is not noisy. Since it's in the basement, it's out of the way whenever we're going up and down the stairs.

We’re getting aged so we purchased a stairlift. I knew what I wanted and Bruno Independent Living Aids had it. They easier to find and their reps knew what they were doing. When the installer came, we opened the door for him and we came back in the living room and let him do his job. The stairlift fits the way I've thought it would. A piece fell out of the right arm with the switches on it and I had a little problem finding that. But I've found it and pushed it back in and it’s working fine again. My wife just turned 82 and she was having a problem getting down the stairs. Now, she likes riding the stairlift up and down.

The VA sent me down to Southwest Mobility and got a Bruno wheelchair lift. It's in the back of my van. The installation guys were good. The day after I got it, I went to use it and it quit working. So they came out and they were out there within 20 minutes. Then they got it where it could get the chair up. They also showed me down there a couple of times and it worked right. But if I do it by myself, it's a pain in the butt. I still have to figure out how to use it right.

My mom and dad live alone and they're both some 89 years old. Neither one of them is sure-footed and they wanna go in the basement and do things down there. So I told them that if they wanted to keep going down there, we had to put something in there in the house. When I called Bruno Independent Living Aids, I talked to the owner of the company and he answered all my questions. He came and saw me and he did a good job explaining everything. He had a good price. So I went with him. If I have a problem, I know right where to find him. Then the installers did an outstanding job. My mom and dad were right there and they showed them how to use it. They were awesome. With the stairlift, I don't have to worry about coming over there with them lying at the bottom of the steps in a pile. It’s great.

We went through the VA and Bruno was offered to us. The installation was really good. They were very professional and they cleaned up very well. The curved stairlift fits good in my home and the quality is very good.

I had a stair rider of a different brand and I called Bruno to fix it. They looked at it and told us that the parts came from Canada because that's where it was made. They said having an old stair rider is like having an old car, once you started having problems with it, it's gonna keep giving you problems. Also, it would take a long time to get the parts and it would be expensive to fix it. My husband and I went to Bruno's store to see what was available and we picked one that he could run to if he needs to. The person in the store was very nice. We got a stairlift that goes straight up the stairs and it's inside. The installers were great and they put it in where they took out the other one. I haven't had any problem with the stairlift and I like the feature that when you get to the top of the stairs, there's a lever that will swing you around so that you can stand up on the landing.

I can't breathe good and my wife has a bad back. She has a pinched nerve. We got a stairlift from Bruno and their reps did good. So far, I like the quality of the stairlift. I don't have to walk up and down. But it doesn't last as long going up and down when the power is off. It only goes a couple of times.

I'm 84, and we needed something to help me up 14 stairs. My husband researched and he liked Bruno, so he went that way. I love our Bruno stairlift. It is wonderful. The only thing is part of my carpet is up and they should have put it down. But the sales reps were very nice. They were in and out during the installation.

I live in a split foyer house and I kept having back problems. I had talked to my doctor and he said that he felt like a stairlift would help if I wanted to stay in my home. I went ahead and got some estimates. Several people had talked to me and the guy across the street said he loved his Bruno so I went with them. The installation went fine. They got here about 10:00 in the morning and they were through by the afternoon. Bruno does a good follow-up and they were there when they say they were gonna be there. I was very pleased with them. And the stairlift has helped a lot. I've been riding it up and down and taking my groceries.

I have multiple sclerosis so I purchased from Bruno and their reps are fantastic. Having their stairlift has given me total independence. I loved it so much that we ordered another one for our basement.

A friend of mine went through the procedure of interviewing three different companies to get a stairlift for his wife and told me that he had settled on Bruno. When my wife fell and broke her hip and needed to be able to get upstairs to be comfortable in our house, it was an easy decision. I used what my friend had decided and got a Bruno stairlift to service her. The sales rep, Jackie, was great and the installation was real smooth and easy. My wife's only complaint is that the stairlift is so slow. Other than that, it worked out fine for us.

My husband couldn't get up and down the stairs and he needed a stairlift. They were sent by the VA to Bruno and the installation went fine. It works and I’m happy. My husband seems to be doing very well with it.

I searched the internet and then invited several companies to give options, and Bruno was the professional option. I was very pleased with the sales visit. It was straightforward, professional, and not trying to make a sales pitch, or giving me something overpriced. Then, they also explained how they would give me a special price because I found that annoying -- and that was what other companies did. The installers were kind and professional too. We needed special adjustments for the seat belt, which we got resolved. Everything is working great.

I work with Toyota and we have a relationship with the Auto Access Seat mobility vans that Bruno is involved with. I went with them for a stairlift and I was able to measure my area. They sent me a thorough check sheet of measurements and then they came out to confirm those measurements and installed. Everything has been going without a hitch so far.

My mom is getting old and she fell down the steps. We got a stairlift and went with Bruno because they were the closest to our house. The installation was very quick and very nice. My mom loves the stairlift.

I needed a stairlift and a friend told me about Bruno. It was great with their reps and everything was put in nice. I love the stairlift. I don't have to walk the steps. I wish I could put it in my cellar but I can't. I have a cupboard and it hits the cellar steps as you come up so I can't put one in there. But if I could, I would.

My mother-in-law moved into our house and we have a staircase that's too much for her to handle. We went with Bruno for a stairlift and the rep whom we had for our sales visit was very friendly and knowledgeable. What he didn't know, he called and figured out. I liked that about him. We wound up getting a straight stairlift and the installation went really well. The tech did a great job. There was no mess left behind. So far, the stairlift has been of a good quality. However, when my mother-in-law gets to the stop of the stairwell, it's a little difficult for people who can walk up the stairs to squeeze by. Regardless, going with Bruno has been a great experience. My mother-in-law says that the stairlift makes life a lot easier easier for her.

Bruno was one of the options that was offered to me through the VA. 101 Mobility have more than one product available. But this is the one that they thought would fit best in our situation. The people from Bruno were very thoughtful. They were very careful about their measurements and came back three different times to check and reconfirm their measurements. They’re very considerate. They always wore masks in this situation so I appreciate that.

My mom couldn't go up the stairs anymore. I researched a little bit and Bruno came up at the top of the list every time. I was a walk-in at the Mobility office and because I was getting a straight staircase they didn't have to come out and do a site inspection. I had pictures of everything and the rep gave me the estimate and told me what it was gonna be, and done paperwork right there in the office.

I’m 86 years old and my balance has been getting rather difficult. We moved from our private home into a condo and we got a second-floor unit. There are 17 steps up to it and no elevator. I'm a disabled veteran from Korea and I was having difficulty getting up and down the stairs. The VA took a look at it for me and said that I needed the stairlift. It took them about a year to get through the paperwork. In the meantime, I looked at different companies. I looked at Bruno, read about it, and liked it best. The VA said that was the one I should have. Two guys came at about 9 o’clock in the morning and at about 1 o’clock in the afternoon, it was all installed. They showed me how to operate it. We signed some papers and away they went. I've been using it several times a day ever since.

I broke my leg and I had to have home care for a short time. Bruno finished up and did a very good job. They had an RM come and check on me for a couple of weeks until I got situated. The stairlift was something that I needed at the time and they filled my needs.

I’ve got neuropathy in my feet and have a hard time walking. I've got to pull up my balance when coming up and down the steps or else I'll fall down. I had seen one of these over at the funeral home where they take people upstairs to look at a casket and I thought that was what I needed. My steps were wide enough for the part and it left plenty of room. I’ve been happy with it. I tell people that I got a new ride and I'm enjoying it. It’s a grand machine for people that needs it.

My experience was good with Bruno Independent Living Aids. The people there were very nice and professional. They did a good job. The quality if the stairlift is great and it's really solid. It’s the real deal.

I have arthritis in my lower back and my hip. I wanted a stairlift to make getting up and down the stairs a whole lot easier and I bought one from Bruno. The salesperson was really good then several people came out here. They measured and after a whole day, they said they couldn’t put the stairlift in. I had an L shape stairs and the stairlift was a straight one. With the L shape, they kept saying they couldn’t put it in. They told me what to do to put it in, so I had to redo my stairs to get it in.

We have a Bruno stairlift going upstairs and downstairs and it saved our lives. It's quiet, reliable, and safe. My husband and I use it and it's been a godsend. My son knew about the company and he told me ahead of time that there were some guys coming that were gonna put in a chairlift for us. They came and got it done under two hours. They were clean and neat and took away all their crap. It was wonderful. We're so happy we've got it, we have no complaints.

My brother, Robert, is in the Alexian Brothers (PACE) Program, and they all started recommending the stairlift for him because he wasn’t able to get around. So, it was set up through them. We got the outdoors stairlift from Bruno and two younger guys came out to measure everything. They were businesslike and didn’t have much to say or do with me. They didn’t explain the process to me when they came and they just wanna get the job and get out of that. They did the job, but you could tell that because of the virus going on, they didn't seem to be too all happy about having to be there in that environment where I was at in East Chattanooga.

I've had Bruno stairlift before and I liked them. They were very nice and knowledgeable. I went there to another one 'cause I was looking around and I went with the first one that I went to. They were very professional and courteous, something you wouldn't see very often, and they took the time. Their rep knew his stuff and took the time to answer the questions I had. He is a really good representative.

My mother who lives with me is 90 and her knees are really bad. I have a double flight of stairs to get from the garage into the house so it was really hard for her to get up the steps 'cause she has AFib. She doesn't want to get it in the beginning, but she's really glad she's got it now ‘cause it's definitely better than having her to climb. It's about 14 or 15 stairs so by the time she gets to the top, she's just exhausted. The salespeople knew their stuff and I liked them. Then the installers were on time when they came out to put the lift in. They were all around good.

The guys who put in our stairlifts from Bruno Independent Living Aids were really decent. Since then, one of the issues is that on the bottom step, there is a little jerk that we notice every time we come up and down. Also, concerning the control on the wall, when we push it, the stairlift gets started. But then, we are stopping a lot on the long stairlift going down the steps. Other than those issues, everything has been fine.

I use our Bruno stairlift quite often. It rides well.

I needed a curved stairlift. I'm in my 90s and I live with myself too, with certain amount of stair climbing. I live in a three-bedroom, three-level condominium. The installation of my Bruno stairlift went well. There's one little concern I had but they've attempted to reassure me. When it reaches its ultimate height of ascension it has a rumble and they attribute that to the need of the power to go a higher angle. I called before the 30 days are up and the mechanic, who installed it, told us that that's the nature of things when the load is heaviest, making the final climb. Maybe it should be looked at. But we don't want people in the house at this point with things going on, so we're hoping that his explanation is adequate.

I like my Bruno stairlift. The sales visit was quick and very informative, and the installation was also very professional. But the remote control works intermittently. You could press the button down and the stairlift will move some and stop then you press it again and it moves. There doesn’t seem to be a reason. It's still new for it to be a battery issue. But that would be my only complaint.

The Bruno stairlift is wonderful. A social worker that told me about them. I had Acorn come first and they game me their spiel about how I could have it in three days. But then, when I heard about this other company, I called them. The rep explained his company to me and how Acorn gets you involved in extended warranty packages, but they don’t. Whatever it is, it is. I liked the way he presented himself and the unit was nice, very well-made, and it works well. He said to me that he was never gonna see me again. I said that was good.

My wife wanted a scooter she could ride around on and I went into Bruno and bought a motor scooter. While I was in the store, I noticed they had chairlift samples sitting in there. They gave me good service on the scooter, which was why I went back in and bought the chairlift from them. They were friendly and helpful. They came out and installed it. It works great. I called another place and they wanted $1,500 more than what the place in Waterloo did.

Andy gave me his cellphone number and he was responsive every time I called. I had issues because we were at Mercy Hospital in Pittsburg and I wasn’t able to be home. But he was wonderful and very kind when he came that day. Everything was cleaned up perfectly and I had no problems. I even referred somebody else to Bruno yesterday. They should be getting another order because we're happy.

My wife's doctors recommended Bruno. Her in-laws also had a good experience with it, with that company and that stairlift that they installed. We had to show the sales representative two different stairs and the sales guy didn't push anything, just mentioned that the other stairs would be better and it was. The installer was very thorough and very clean. Only one fellow and he wore his mask. It was a clean job and I was satisfied. The stairlift has been working fine. It’s in good stairs. The first day, my wife had a little trouble with it, clicking, but then she got the gist of it. She had to move from right to left a little to make it click right, or else, it wasn’t moving.

My wife and I are 75 years old and she has bad knees, cancer and a few other things. We bought two straight stairlifts from Bruno Independent Living Aids and when I called their rep, he came over and took measurements for us. Everything was set up that way and within two and a half weeks, their crew started installing the lifts. The two lifts work very well for us especially with the way the folding thing folds up with plenty of space. They are of excellent quality.

I was looking for a stairlift and I had mentioned it to my son. He started looking for a stairlift. We looked online and we both came up with the same one. He was the one who originally gave my name to Bruno. He gave me the name of All-Ways Accessible, which was located in Concord, New Hampshire, very close to my house. We decided to go with Bruno, seeing as my son had done the research and read all the reviews.

My mother already had a Bruno stairlift and we knew that we liked it. We had a straight stairlift installed up the steps. The installation went well. We like that it fits in and that it's not obstructive. We’ve had good luck with the one that she has had for several years now, and this one is working well.

I let my husband out once during this COVID virus thing. When he arrived, he fell coming in the house and that was only four steps. I couldn’t take the chance that he might fall down the stairs and so we’ve been thinking to look at refurbished stairlift. We’re in the ministry, so we were looking to get one donated or someone that has one, and they actually don’t know what to do with after.

I had a chairlift before, it broke and chairlift company wouldn't fix it. We tried several places to get the new chairlift from and the people who work for Bruno seemed very helpful. I enjoy the new chair and although it's slower than the other one, that doesn't make any difference. I'm getting used to it, but it's better than the old chair. When I didn't have it, I had a terrible time getting up and down, so I really appreciate it.

My wife’s knees say no to the stairs and we needed the stairlift to get to the upper portion of the house. I went around on the web, looked at reviews of various kinds, and tried to find out who was available locally. I called Bruno itself and they made the arrangements to have one particular company do the installation. We went up to their showroom in the Tacoma area, talked to the people there, and looked around the thing. We also looked at the installation that they had on display so that we could see what it looked and what it really felt like. Then somebody did a follow up to visit out here to inspect the site and make sure that everything would fit and work right and all the electrical was available. They were very professional. They were also on time and got the job done. Everything went smoothly. The stairlift has done everything we wanted to so far.

It's cheaper to live in my own home than it was to go to assisted living, but I have a two-story house and I wanted access. I have a hard time moving around and the stairs were almost not possible, which was why I got a stairlift. I went with Bruno for its quality. I looked at others on the internet and when I looked at Bruno, I liked what I saw. The sales visit was pleasant and there was no high pressure. The installation went smoothly and the installer did a good. job. I have a curved stairlift installed and it has made a real difference in my day. I sleep downstairs now, but I'm hoping to move up where the bedrooms are at. But now, I can go up and have my meals and take a shower. Before, it was very difficult for me.

My father is 89 and is very frail. I have stairs, and he staggers when he walks. the VA selected to work with Bruno, and the sales agent who came out was great. They were patient and they allowed me to ask questions because it was something new to me, and to figure out how to use it, so I can show my dad who is a little hard of hearing. The stairwell we have is straight and it fits well in the staircase. It is fantastic. He can get up and down, and go outside without holding on to me and a railway. If he is going down, I would be in front of him. Then, when he comes up, I get behind him in case he slips. With Bruno, he wants to get to go more now because he can get down the steps.

Our experience with Bruno went very positively. My dad is 94 and we decided to get a stairlift. My sister called around, and Dan, who worked for Bruno, was very responsive, which was the reason we chose them. The installers were great communicators and everything was smooth.

I could not go downstairs, so I purchased a Bruno stairlift. I heard about them through a vendor called 101 Mobility. The sales rep I dealt with was excellent. The installation went well and everything was clean. I got the straight ones, and since it was installed, I can now go and up and down stairs. The stairlift seems well-built and well-designed.

The guy that I spoke with is local here in town. So, I had heard good things about him and he was wonderful. The installation went very smoothly. We needed to put in an outlet and he helped coordinate that with the electrician that we got to come in -- it just so happened that everybody was here on the same day. It was great because we got everything accomplished at one time. I appreciated his good service. Our Bruno stairlift is certainly helpful when my dad needs to come downstairs. So, it works fine for us.

My mother-in-law, who’s got health issues, is moving up here from Florida. She’s over 80 and she can’t do the stairs anymore. We were gonna put a bedroom and a bathroom on the main floor and my wife said to do a stairlift instead. I met with the Bruno sales guy and bought from him. He was excellent and very friendly. I didn’t have to think about it. He had a couple of options and he gave his recommendation. Then, they installed it and it went great. The guys were in and out in about three hours. I highly recommend them. I tested the stairlift and I anticipate zero issues with it.

I got bad knees and I was going up and down the steps, so I decided to get a stairlift. The Amerigroup gal hooked me up with Bruno, and the sales agent I dealt with was good. They explained well the benefits of having the stairlift. I got the straight one and it works well fitting into the stairlift well. The quality is excellent, too.

Getting my 92-year-old mother-in-law up and down the steps was becoming very difficult. It was almost to the point where we had to carry her. My wife and I aren’t spring chickens anymore either so, we could do more damage. We went to our local medical device company, Manns Drugs, and Bruno was the line that they handled. Their rep was very quick. He looked the place over and measured. He then quoted us a price. The installers came out and the installation took them half an hour or so, which was very quick. We had a straight stairlift installed and its quality seems fine.

Bruno's sales rep provided excellent service. He was very easy to talk to and was very informative. He knew all the answers to the questions that I had. I got a curved stairlift from them and their guys were out at our church yesterday working on the lift. The installation went excellently and it took their guys less than half a day. The stairlift looks good. I turned the switch one when I got to church to let the battery charge and ran it up and down a couple of times to keep it activated.

I could hardly walk so I got a Bruno Stairlift. It’s really good and convenient. It has made life easier. My wife, too, has problem. I’m 89 and she’s 84. She got problem walking sometimes also. Our rooms are in the second floor so we have to go upstairs every night. The stairlift has been very useful.

I had a stairlift before and this was an improvement over the last one. It has the curve, not straight up and down. Other people can walk up there and it's not blocking anything. The installation went quickly. It was a lifesaver.

We have bad knees so the Bruno stairlift has been a big help to us. It brings us up and down the stairs. The quality was very good. We have one going upstairs and it is fine. But we're having a problem with the one for the basement. That stairlift just comes straight up. It is brand new and we've only had it for a month. Then all of a sudden, it stopped working so they had to take it back to the company to get it fixed. We're hoping it'll come right back because we need it.

My wife couldn’t maneuver the stairs any longer. I did my research and picked Bruno because of the reviews and also the website information that I had about them. I went online, filled out two forms of two different companies that were local, and the one that I chose was the one that called me back within three or four minutes of my posting.

We've got a curved stairlift from Bruno for my husband. The sales rep and installers were great and the installation went very well.

I liked the people from Bruno and it only took a few days to get the crane lift for the wheelchair installed. But I’m not a fan of Bruno products. It left me stranded multiple times. I had to try and repair it myself temporarily 'cause I'd have to, however I can. Some of the control button difference is taking some getting used to. It works a lot slower and I'm not keen with that being I’m a quadriplegic. I get stuck out in the rain and the heat, so I need it going faster.

I liked Bruno's information online and the time they could come and install it. They were rated higher, too. The chairlift is great. The guy who installed it was professional and so nice. We needed this put in right at the start of the pandemic to move my mother-in-law here. They came and did it. They were great. The chairlift is very easy to figure out. It sits in my home fine. I like that it folds up. It isn't horrible looking, too. Bruno was awesome. We needed them to hold the check for us because we needed to wait until I got paid to be able to pay for it. They installed it and held the check until we called them and said my paycheck has gone into the account.

I had to have certain different estimates and Bruno went with the lowest one. Mobility Concept, the place that installed lift, was the lowest bidder and they brought Bruno's product. Bruno's customer service has been excellent, and the installation wasn't that long. The chair's really comfortable. It's a nice ride. It's not jerking or bumpy. It was really easy to figure out. It was only a couple of buttons and the remotes. It's a great product overall.

We went with Bruno Independent Living Aids and everything has been fine. Our unit is a little big for our stairs but we manage. Also, we had to get used to the beeping sound of their unit though which lets us know when we've been realigned. Still, our customer experience has been pretty good.

When you’re 90 and you can’t get up the stairs, having a stairlift helps. We went with Bruno due to availability and their sales rep had been outstanding. She was amazing, attentive and very knowledgeable. She gave a full explanation of the product. The installer was very courteous and was absolutely perfect. He did everything with no contact because we just started the COVID issue. It's a straight stairlift and it fits the stairwell just fine. I like the dual mechanisms for the top and the bottom of the stairs. It has totally changed my life.

My wife has Parkinson's Disease. We went with Bruno Independent Living Aids for a stairlift and their rep who came out was wonderful. We bought their unit that has an extension at the bottom of the stairs which is a thing that reaches out automatically. However, there's a bit of noise there and it has a much higher whine than the other parts of the stairlift. It's mildly annoying but still, it works very well. My wife likes using it.

I had back surgery over a year ago and it was not successful so, when I go up the steps, my back would hurt a lot. I had to rest for about 15 minutes before I could move from the pain. I know the people that run the Bruno store so I went down there to check on the stairlifts. The salespeople were wonderful. I got the straight stairlift and had it installed inside. The guy that installed it did a wonderful job. He’s done it for years and knew exactly what he was doing. It didn’t take him that long and it works wonderfully. We thank the world for him.

I had Bruno install a stairlift for a customer. To me, they looked to be the best in the market. I've had no experience with them but I liked the way it was set up. I also liked how they handled everything professionally. The stairlift was not a standard size and had to be customized. They had to cut up on top. The lift looked really cool. It was sturdy and safe.

I had a tumor attached to my spinal cord and it required a couple of surgeries and radiation. My right leg has just recently kinda stopped too. I have four steps to get onto the main level of the house or to get out of the house. And it was just terrifying to try and navigate the stairs because I never knew if my right leg was going to give out or not, and the left leg didn't work at all. So, I was just hanging on with my arms and using the one leg to try and pull myself up and I was afraid of falling and so I got the stairlift. And I even had one put across the street at my brother's so that I could go into and out of their house as well.

I had Bruno and another stairlift company come out and talk to me. I liked the people at Bruno. The guy from the other company that came out was a little pressure guy and he turned me off. He probably was okay, but the person who recommended Bruno was a doctor and she was very happy. She got one that was more upgraded than mine but we still liked it. I have a straight stairlift and the quality is pretty good. It's comfortable and it works. I've used it every time I've been in the house. We have a one-story house with a basement and the stairlift will allow me to use the whole house we're downsizing to. The young man who installed the stairlift was excellent. He went over and above trying to get everything just right.

The Bruno stairlift was installed in about two and a half hours. Then I had to try it out and everything worked well. Their work is outstanding and I'm very pleased with everything. I live in a split foyer. When you come in the front door, you either go up or down the course. My laundry room is downstairs. The stairlift goes down to the foyer and the next one goes down to the basement door there. They had to stop it short because of the basement door. They couldn't go any further because it would hit the door and I'd need to have that basement door closed for the weather and wintertime. So, when you get off at the last bottom there, you still have a step and then the floor. Other than that, the stairlift is very comfortable and I'm completely satisfied with it. I can't explain how much it has helped me.

I'm 91 years old. My children insisted that I needed a stairlift to get to the upstairs. I wanted something that was made in the United States, so I went with Bruno Independent Living Aids. I called and asked them for their nearest representative. They put me in touch with somebody who came to my home and he gave me an estimate. It's what I wanted. It's a straight stairlift that goes from the ground floor to the second floor.

I'm renting the stairlift with Bruno. I made an appointment with them and they came out and installed it. It was like a one-stop-shop and they did a beautiful job. We have an elderly father who can't do steps. Now, he can use the stairlift on his own. At first, we had to guide him through it but he seemed to be adept and was right along with it. He likes it. I told a couple of my friends that I like Bruno and I gave them their website. It's convenient because I'm renting it and my friends can just try it out for themselves.

We had an occupational therapist that recommended Bruno. Everyone I dealt with from the salesman to the woman who worked in the office that managed the salesman, the office manager, the guys who came to install, they had the highest integrity of any group I've seen in a long, long time. The quality is excellent. We know we can get out now more easily it hadn't been for this crazy virus. Because the irony is we now have a stairlift where we can get in and out of our house more easily but we've told not to go anywhere.

I Googled chairlift companies that were close to me in my area and I came up with two. I knew about Bruno and I knew about Acorn, so I had both of them come out to give me an estimate. Brunos rep was great. He was really helpful. He took a little longer with his presentation than I really needed. He was almost too thorough but he was really nice. I already knew about everything that he was telling me because I had read up on it and I actually had one previously and it was really old. I chose Bruno because we moved into a new house and I had more stairs. I didn't want something that didn't look good in my new home. The installers came the day I asked. It took them a while to get it in, but that is understandable. I was pleased with it overall.

Bruno Independent Living Aids is made in the United States and they do have a reputation. We had three stairlifts installed on three sets of stairs and they were able to accomplish it in a day. It went very well and was quick. The installers did a neat job and my parents were very happy with it. So far, so good. It’s definitely a big deal for my mother to be able to get to different levels of the house safely. I also rode it a couple times and it seemed pretty sturdy, so I was happy with it.

I have a scooter carrying device on the back of my truck, sold by Bruno. I drive my scooter on it, press a button, it locks itself in, and lifts the scooter up. It works adequately and it's doing what it's supposed to be. I've been using Bruno products for the last 15 years. This was a new one, replacing one that I had. I got them through the VA. Installation was good. I dropped my truck off, I came back and picked it up four hours later, and it's done. One way to improve it though may be a remote to where I could let the scooter down before I got out of the truck and not have to stand in the cold. But the quality is fine. Any problems I've had have been addressed by the people who installed it.

My husband is not able to go up the steps, so Bruno stairlift was purchased for us. The installation went good. It holds up to 300 pounds. It's doing good and I'm very satisfied.

Bruno Independent Living Aids is local. I have an outside stairlift from them and it's very nice. Everything was very good.

My wife and I can still go up and down the stairs pretty good, but we live in a two-storey house and our cars are parked in a garage. We needed something to help bring up bird food, dog food and groceries. It’s getting a little tiresome walking up and down these stairs so many times a day. So, we got the stairlift mainly for that. I did a little research on all stairlifts. I checked about five or six different companies and for the price and the quality, hands down you have to go with the Bruno. Also, theirs seemed more heavy duty.

My mother-in-law was coming to live with us and she was in need of a stairlift to get up our stairs. We installed a stairlift from Bruno. The installation went flawlessly. The installers did an excellent job and finished in half a day. She hasn't moved in with us yet, but we tried it with our grandkids and it seems to work fine. I'm certainly very pleased with it.

The sales reps were fine and I had no problem with the installers. My daughter was here all the time and she said they were really nice. They showed my daughter and then she showed me after they left. The stairlift is good. I don’t have to be afraid if anything’s gonna happen when I get on and everything works fine. I keep my fingers crossed though that everything will stay that way. I thank Bruno very much. The girl that was putting it in came the day I came home from the hospital and she was really nice. She came back to see if everything was all right, which was good.

My wife had a stroke and she's paralyzed on her right side. We have a two-story house, so a stairlift was the only way she could get up and down the stairs. My daughter runs a community home oxygen store over in Billings and she has a customer that has a Bruno. He had another brand previously and had very bad luck with it, but he had very good luck with the Bruno. So, we had recommendations. Then we looked at the reviews and they all came back good, so we decided to go with that. But I'm in Hamilton, Montana and nobody here carried Bruno. I also couldn't find anybody in Montana that had it. We're in Western Montana and the nearest dealer I could find was Couer d'Alene, Idaho. So, I had to go all the way there to get it. Then, the man that owned the store, Mobility Concepts, used to live here in Montana and he came over himself and installed the stairlift. He did it in about four hours, so things went very well.

My wife has got COPD pretty bad and I've got stage 4 cancer and I have balance problems. We have a bi-level and we have two sets of stairs. One is six steps and one is five steps. We considered Bruno as the difference in price with the other is outrageous. Out stairlift seems to be good. It’s convenient and it helps a lot. Veterans Affairs is looking into it right now and they’re gonna pay for one stairlift. We got one for each side.

Our experience with Bruno was very good. We had have a few quotes because of what the Veterans Affairs requested, and so we went with the one that was recommended by the VA. The installation went perfectly, and it was quick. We have a straight stairlift and it is very smooth. Having it is very helpful and it eliminates the fear of falling.

The installation of our Bruno stairlift went fine. They were very professional. They were done in a couple of hours. I like that I could get up and down the stairs easier now. The quality is very good too.

My mother is eligible to receive a stairlift. It's a service for elderly people. So we did not pay for it. Bruno Independent Living did the installation three weeks ago. We were here when they came and they were professional. Also, somebody came and checked everything and took a photo from UDS. The stairlift is good and helpful for my mother. Everything is going well for her.

I looked at three different stairlifts and had an opportunity to look at an installation of a Bruno stairlift. I liked it and chose it over the other two. The sales rep was a very pleasant gentleman. He followed up to see if we had any questions and answered every question. One guy came and installed it and did an incredible job. He answered every possible question that I could have ever asked before I even asked him. He was very helpful. I was very pleased with the company that installed it. Our stairwell is a little tight but other than that, the stairlift is fine. I am happy with the quality for the money. The model that’s above it is wider, has a heavier lift capacity and is much nicer, but for the money, this one is an extremely good buy.

We got our straight stairlift from Bruno as our installer suggested. The sales reps were very nice. We enjoyed dealing with them and the installation went fine. It's very short and very easy. It worked great and my son doesn't have to struggle at the stairs anymore.

My mom cannot go up and down the stairs. We went with Bruno's straight stairlift through the waiver program and things went well. So far, it has been of good quality and she's happy with it. She's very comfortable going up and down the stairs with the stairlift. We like how I can turn it and she can sit down. I wrapped her with the seatbelt and taught her how to use the handle for her to go down. I have to watch her though because at the bottom, I have to get her up and out. With it, she doesn't feel afraid.

The VA had three people from Bruno come and it took them four hours to install two stairlifts. I live on a split-entry and it couldn’t go around the curve at the front door, so they had to put two in. Before the stairlifts, I could hardly make it up the second flight of stairs. Going down is not hard. Coming up the first flight wasn’t hard either, but by the time I got to the top, I’d have to sit and rest. I wouldn’t have been able to stay in my house much longer, but now I can see I can stay here a good while longer. The farthest thing for me to do is navigate those stairs. It also used to take us over an hour and a half to get our groceries up, but we were at the store today and we got our groceries up in 20 minutes.

We had a Bruno stairlift going up from steps to a landing, then we needed to extend up another 4 steps to the second floor. We used the same company that we used for the original and the second stairlift is a lot sleeker than it was 11 years ago.

My husband was in the rehabilitation place and he needed a stairlift to get into the house. To come into my house, we have a walkway with a pretty big incline. Then there are seven steps to come up to our porch and there's a step to get into the house. My husband can't do that. The young gentleman from Bruno that did the sales visit was very nice. They made an extra installation appointment for us because my husband was coming home on Friday and we had to have that stairlift thing in before he could come home. So I was very pleased about that. My husband uses the stairlift and he said it's good. It's from our basement into my kitchen because it's flat. He can get into the house. It's a big help for him and I can use it for myself, too.