Bosch Appliances Reviews

We built a home last year and the builder installed all Bosch Appliances. I was so excited because it felt like a huge upgrade. Unfortunately, the dishwasher was a complete disappointment and I later learned that the 100 series is the low end. The drying was abysmal and a lot of my dishes wouldn’t get clean. However, what made it worse was the Customer Care department. They said all the right things — at first — like they were committed to ensuring we were happy with our product. Months and months later, with no further follow up by Bosch customer care despite repeated promises to call back, we finally just worked it out with the builder to get it replaced. My final conversation with Bosch customer care was at least honest. The woman said, "Sorry we can’t help you."

The plug on the back of my dishwasher spontaneously ignited and caught fire. If it wasn't for some quick action on our part it would have burnt my house down. We sent pictures, evidence, and phoned and emailed. Customer service refused to do anything - absolutely nothing!!! I seriously considered suing them. What was once a gold-standard company that cared deeply about its customer is now a joke... they care only about profit and nothing else. DO NOT BUY FROM THIS COMPANY YOU WILL GET BURNED!!!!

Save the planet. Don't buy Bosch appliances because they are made for the landfill. My Bosch fridge died at a ripe old age of 3 years! Yes, 3 years and it had to be replaced as it got carted off to the landfill. I bought an LG and haven't been happier. Bosch double wall oven died at 5 years. No hard usage but had to replace the main board 3 times. The repair man said that it is likely due to the high heat from the self clean that fries the board. But it does not make sense to have a function that you cannot use?! As it appeared the board had to replaced again (4th time), we got fed up and again, sent it packing to the landfill. Now we've ordered a Samsung double wall oven. Even our local appliance repair man told us that out of all the brands, Bosch appliances have the highest amount of repairs.

We bought a $1200 Bosch dishwasher in October of 2019. It needed a repair a year later (just after warranty ran out). Once I can forgive, but only two years later it needs a repair that will cost the same as replacement value. Needless to say, we will not be paying for this, nor will we ever buy another Bosch product.

We purchased a new stacking washer/dryer. The washer looked fine, but the dryer arrived with patches of bubbling, uneven paint surface. Within a year, that bubbling paint began to turn into rust. We’ve been contacting the Bosch customer service center since 2020 to get an exchange because the rust has spread and grown, as rust does, even in our dry Los Angeles climate.

We bought a brand new Bosch speed oven for our new renovated home about a year ago. The oven did not heat up from the first day. Within the last few months Bosch sent its technicians three times and changed different random parts and still they cannot figure out what is wrong. In the last visit the technician called their support line and while they were in my house and asked got additional help but they could not help him. Finally, the technician said he reports that he could not fix it and let the company decide what to do. We called the company couple of weeks later telling them that we have not heard from you and we cannot accept that after one year of having a new speed oven you have not been able to fix it.

Updated on 06/14/2023: I bought a Bosch refrigerator which had to be repaired 6 times and they said it cannot be repaired and with the Bosch Appliance Service Plan they would refund my refrigerator cost. This was 6 weeks ago and I have called and called and they keep blowing me off. They said a check was issued a month ago, but it has never been received. So, now they say they are reissuing a check, but they have not and will not call or send any information. I am beyond frustrated and out an expensive refrigerator. What a horrible company!

I am a facilities maintenance director for a large production company. I handle all equipment in 3 buildings and recently replaced a hot water on demand unit from Bosch (tronic 3000). After installing and testing it, the unit worked for 1 day before developing a leak on the copper loop. I called the company asking for warranty replacement and was ignored for 2 weeks. I spent more than 2 hours in one day on the phone trying to get any response beyond the initial customer service person apologizing only to put me back on hold for the tech department who never answered the phone.

I bought the Bosch dual fuel range HDS8045C in December, 2022. It was delivered and installed in early January, 2023. It arrived with damage to the enamel finish, which I reported. We noticed that the clock would reset when the burners were turned on. In mid March, 2023, the oven was taking a long time to reach the set temperature. The oven stopped working on 31st March, 2023. As if this were not bad enough, getting customer support from Bosch has been extremely difficult. I would not recommend Bosch appliances because (a) an expensive appliance should not break down after two months, and (b) customer support is appalling.

My Bosch refrigerator’s compressors failed after two and a half years. Customer service was not helpful with warranty information and finding certified Bosch repairmen in my area was challenging. The cost of the repair exceeded the value of the unit. I have to buy a replacement and will not be buying anything Bosch again. Very disappointed.

Bosch Company bought out the Dremel Electric Tool Company. We have used the Dremel high-speed rotary machine and bits for many years with complete satisfaction. We recently purchased the Dremel Electric Screw-driver with a variety of bits. We have previously bought a few other brands from very reputable companies, but sadly they did not live up to our satisfaction. We recently used the smartly designed Dremel rechargeable screwdriver, it works like a charm. Some of the advantages are as follows; Quick full charge, USB charger, Adjustable torque, auto start and stop without damaging the screw.

It's been just over 1 year since my Bosch appliance package was installed in my newly remodeled kitchen. At first, it looked beautiful. Now the finish is corroded; I have only used Bosch products on it (degreaser for cleaning as recommended by Bosch, and conditioner). Now the squares where their sticky signs were stuck to it are showing up. Almost daily the corrosion spreads covering all doors in splotches and discoloration!

I listed all three Bosch products because all three are a joke. Microwave: Plastic under the door broke into pieces had to trim the broken plastic to door shut. Range: replaced the display panel after 2 years old. Constantly blows codes you have to plug and unplug the range. Dishwasher: Plastic panel that contains the control panel broke after a year. Now for the heatpump. Motor stuck on high since October 22, now it’s February and I don’t have room to list the lies. Worst!! Worst!! Did I say the worst customer service I have ever seen!!! I am currently in a lawsuit with Bosch.

I bought a Bosch oven, model HGI8056UC/01. After two years it stopped working and I figured out that it was a faulty bake igniter. Per the instructions on the oven and Bosch's website, I called 800-944-2904 six times over the next several days but I was not able to reach anyone. Hold times ranged from 30-50 minutes before I gave up and the total hold time was 4 hours & 35 minutes. As a result, I ordered a replacement bake igniter from Amazon and replaced it myself.

Bought the kitchen suite of the 800 series. Not even a year into ownership both our oven and refrigerator went out. Customer service is useless! You will be on hold for eternity! The most shocking part, one would think, would be that these appliance went out in less than a year. But the actual shock is that Bosch appliances are now made in China! They are trying to sell their products on their former reliability of the, “German engineering”. It sure makes sense why these former higher end appliances are now bottom of the barrel! Just don’t do it! Go with GE or the higher end Miele. Any former Bosch owners, look inside your appliances where the model number sticker is. It will most likely say made in China!

Purchased a new convection microwave, fridge and dishwasher back in May of 2022. Appliances arrived September 2022. Fridge, great. Dishwasher, great. Microwave at 1st plug in, the display did not work. Since early October I have had 2 service calls with no resolution, the 3rd was scheduled today (Jan 2023) and the technician no called/no showed. I spent 30 minutes on hold to talk to someone in service, to be told the magic part I need to fix the issue (that was supposedly ordered back in October) is now on backorder. Till when, they have no idea. I requested a new one, and was told management will review my case in 5-10 days and let me know if they approve. I have no words... New microwave, doesn't work and no one seems to care nor go above and beyond to service my ask. Just a very poor experience working with the service and technician team.

I purchased a Bosch refrigerator last year (installed in the middle of November of 2021). The fridge is 800 series with a special "fingerprint resistant" coating. Today, which is only a year later, the fridge's upper coating is peeling exposing lighter-color metal underneath (see pictures). I called Bosch and shared that with them. I waited for 45 minutes, then spoke to three customer "service" representatives. Each conversation was getting worse as the level of management was going up in terms of the quality of customer "service." The last "manager" I spoke to by the name Kiki directly blamed me for the defect claiming that I had used chemicals on the coating (I do not use any chemicals in my household), and essentially avoiding accountability for what is clearly a factory defect.

My first Bosch purchase, likely my last. I replaced my Kitchenaid dishwasher (no parts available for repair) with a Bosch, after reading reviews of their reliability. Arrived in August 2022, and cleaned the dishes reasonably well for about a month. The control panel is notoriously difficult, with the buttons not registering touch. After a month, things started to go downhill. Dishes coming out looking as though the food was just baked on, glassware dirty. I use gel packs, rinse aid, and clean the dishwasher once a month with dishwasher cleaner. I went through troubleshooting, to no avail. Have not been able to find diagnostic procedure online, and Bosch was unresponsive.

We have a 3 year old Bosch dishwasher and it is falling apart. The plastic dispenser broke while trying to put dish washing detergent in it. All the plastic they used to make this thing is failing. This should never happen.

Horrifying experience. Microwave Drawer 800 1.2 ct caught on fire, thankfully it was stopped. I'm not alone, google it!, It has happened to others. Drawer broke into pieces from fire, completely destroyed. Could've been a serious house fire. 1 year old. Bosch knows about it and it is doing nothing about it. Do not buy, stay safe!

Recently purchased a Bosch Refrigerator at Lowe's thinking it was a "TOP NAME BRAND". My first and LAST Bosch purchase. Four months of use and the refrigerator would no longer cool (freezer works), there is a constant thunking noise every 7 seconds from the outer ice dispenser that can be heard throughout the house, and the internal alarm goes off as well (we figured out how to shut this off). Tried to call the Bosch Service number (45 minute wait) and I was told it would be 20 days before I could get a Bosch service technician out to take a look at it - this is AWFUL!

Absolute worst customer service I've experienced with any company. I tried to order a replacement water filter for my Bosch refrigerator. Checked online at your website as you recommended... No way to speak to a live person. As per the instructions, I selected my refrigerator model from the drop-down menu. Turns out it provided the wrong filter. So now, on to trying to return. The enclosed invoice said to call 800.578.6890 for a RMA... Again, couldn't get a hold of a live person. 20 minutes on hold, total silence... No way to speak to anyone, make any choice at all. Finally someone picks up, says the 'system is down', and I will have to wait a few days for someone to email me the RMA.... OK, fine. Now, two weeks later, still no email... Same experience again with calling for the the RMA... Again long time on hold (20 minutes so far), with silence and nobody picking up. They should be really embarrassed.

The Bosh 500 Series 44- Decibel Top Control 24-in Built-in Dishwasher is a well-constructed quiet dishwasher, which cleans effectively. Although, I would not purchase this model again based on the the PurDry Condensation Drying System. There are no elements for drying which causes the inside of the unit and cups and glasses to be wet at the end of the cycle. This also creates an unpleasant smell when you open the door after cleaning. Bosh indicates it is normal for the inside of the dishwasher to remain wet after the cycle is completed, this is how it is designed. The moisture will eventually evaporate. If you want to speed up the amount of time it takes for the interior of the dishwasher to dry, you can open the door after the cycle is complete. Allowing outside air to circulate into the dishwasher will dry the interior more quickly.

Recently purchased a Bosch Freezer Refrigerator at Lowe's thinking it was a "TOP NAME BRAND". My first Bosch purchase, but boy was I wrong. Three weeks after delivery and installation, it took a major crap - first the freezer gave out and then the refrigeration would no longer cool - and this was 2 days before Thanksgiving. Seems like their hi-tech electronic system has some major issues. Aren't these products thoroughly tested prior to release from the factory?? Called the Bosch Service number and I was told it would be 9 days (yes, NINE days) before I could get a Bosch service technician out to take a look at it -- totally unacceptable!!! Glad I kept the old, reliable Frigidaire in the garage just in case. Extremely UNHAPPY Bosch customer.

I cannot steer you far enough away from Bosch appliances. We purchased two heat/ac until three years ago. In those three years we have had to replace the control boards three times. AND THEY NEVER HAVE THEM IN STOCK. This time, they fried in July both upstairs and downstairs - no heat, no air). We are currently in Mid-November and the company we are using (which has been fantastic, as well as Home Depot trying to track down these parts) found one board. When it got here, it was ALREADY FRIED!!!! Others who have ordered are being told APRIL! Every HVAC company I have talked to said stay away from Bosch, this is very typical. And Bosch customer support is of ZERO help. ZERO. They just tell us to call the installer. We paid way too much for what should have been high end units and they have held up less than the cheapest units out there. Save your money!

Worst experience and customer service I have ever had dealing with a company. We had previously been a big supporter of Bosch, but I can confidently say I will never be buying another product from them after this experience. If you are considering a Bosch product, recommend going with literally any other option. Below are the details on the situation we dealt with.

Bosch Home has the worst customer service I have experienced in my entire life - We bought a Bosch Fridge in January of 2022. We did not even use the fridge until April of 2022 because we were renovating the kitchen. It has since April broken and been repaired twice and now we have been without a fridge for 3 months and they are still giving me the run around after they told me they would be replacing it. I just called again after hearing nothing when I was told a dealer credit would be sent to Lowe's in 3-5 days 2 weeks ago. I have asked to speak to a supervisor multiple times and have been told one would call me and have never had that happen. I called today and asked if I would wait for a supervisor and was told they would disconnect the call if I did not hang up. This is not acceptable.

I purchased a Bosch 800 series dishwasher (SHPM78Z55N/01) less than three years ago because I was excited about Bosch's new drying system. The dishwasher is as quiet as advertised - but the drying system is TOTALLY UNRELIABLE. About 13 months after installation, the Zeolite nut and ring broke. $300 (with a certified technician) and over a month later because the parts were on backorder, we had a functioning dishwasher again. Now, just about 18 months later, we got an error code E07, and it turns out the Zeolite container and fan are broken. The estimated repair cost is $600, and the parts are on backorder AGAIN!

We purchased a Bosch range three years ago from a local appliance store and bought the extended warranty (something we rarely do). This range features a front display panel which turned out to be a very poor design feature, as any spills on the cooktop can -- and do -- seep into the panel. There is no seal to prevent this. It happened twice to us. First time it came back on its own; second time, not so lucky. Shorted out the board and the oven didn't work at all. The cooktop worked but an incessant beeping sound made it maddening to work with. We had to shut the breaker. The oven was still under warranty so we called the store and went through the process to put in a claim. We were warned it could be "up to a month" before we were helped.

Look up the Yelp, BBB, and Google reviews for "BSH home appliances" and pray you don’t have issues with your Bosch appliance. Their customer support is a joke. I spent $1,200 on an 18" 800 series that stopped running after less than a month. Expect to wait at least a month for them to send an "authorized tech" to do a cursory inspection and grab at straws so Bosch can shirk from honoring their warranty. (Now you know why they won't entertain a diagnosis from a third-party tech, even multiple third-party techs who point out the same failed component.) Save your money and pick a more reliable company that supports their product.

I've lived in brand new house for just over a year. Refrigerator/Freezer has broken (doors and latching, no ice production); Dishwasher (trays/carts fall out and will not go back in without monumental effort); gas stove does not heat well. I selected Bosch Appliances because I thought they were "high end", but I'm finding out that is not accurate. I'd warn anyone away from utilizing bosch in their new build.

A dishwasher that has only been installed for half a year has to be replaced due to a malfunction of the computerized door. Replacing the door is not a problem, the biggest problem is that Bosch have to let me wait for 8 to 16 weeks that I couldn't expected. It is too unfair and unreasonable to me, in between these 8 to 16 weeks I have to wash by my own hands and I am allergic of detergents and gloves, and that is the reasons I needed a dishwasher, if whoever want to buy a new dishwasher, don't buy Bosch, just a piece of garbage.

I bought a Bosch Dishwasher (SHXN8U55UC/07 FD960301026) from a Sears at the mall in Wilmington, NC. I paid just under two thousand for it. It was supposed to be delivered and installed. It got dropped off at the end of my driveway and after about a week I wound up putting it in myself. Since we were replacing a Kenmore that we had for 12 years we were initially happy with the new machine. Then the liquid soap compartment sprung a leak (first year we had it). We called Bosch to arrange a repairman. They said that there were none in our area. I eventually took it out and hauled it to a repair guy in Whiteville, NC. It was an old guy who did the repairs. I had to pay. Right at the four-year mark it quit working, error code E:15. I called Bosch and was again informed that there were no repair guys in my area. I called the old guy in Whiteville, NC but he had retired. We just started doing dishes by hand since the COVIDS was going on.

We bought a range from them 12 months ago. Once installed the oven never worked. We spent hours on calls with them trouble shooting, sending photos, proof of purchase, everything. We had a repair person certified by them come out 7+ times. My wife has broke down crying on more than one occasion - just completely defeated by what they make you go through.

Here in the USA I have had several Samsung, Jenn-Air, Whirlpool and Bosch dishwashers, but none like Bosch! It is the TOP! Quiet. Efficient and even using low energy consumption programs the result is always the same.... spotless dishes!

I built a new house and was so happy the builder used Bosch….until under 2 years the microwave blew my whole electrical system in my house. Had a case with them, promises to replace and they repaired the faulty unit and boom!! Out again. Then the stove and they won’t even put their promises in writing because they don’t keep them. I WILL NEVER BUY A BOSCH AGAIN!!! It was great once but they aren’t “Built for Life”. They are built for months!!! My neighbor's Bosch oven broke 4 times then the glass exploded. This is what you’re getting. GARBAGE!!!

We purchased a dishwasher and a refrigerator 3 years ago. If it wasn't for the Best Buy 3 year warranty, the appliances problems would have cost more than the $3500 that we paid for both the pieces of garbage. The dishwasher has been repaired 6+ times. The refrigerator at least 6 as well. Now the cheap $30 icemaker tray is broke (last Christmas) and now the part isn't expected to be in stock until Nov. I'm not sure what's worse, the product or the service. I'm not really sure how these people expect consumers to put up with this. Huge mistake in buying these appliances. I highly would recommend you not. Best of luck if you do. You are going to need it.

Purchased a high end Bosch refrigerator from RC Willy in Meridian Idaho and after a short time the ice maker stopped working. Contacted Bosch for warranty work and have received nothing but the run around for over a month now. We provide the required documentation and then they ask for something different. Then they want documentation from the repair company and we provide that but still NO resolution. I called to speak with a manager today and the call taker refused to put a manager on the line. Clearly their tactic is to frustrate you until you give up. WE WILL NEVER BUY A BOSCH PRODUCT AGAIN.

My elderly parents redid their kitchen and looked at Bosch dishwasher on our recommendation. (We love them; they're quiet, get everything super clean, last a long time). Well the dealer convinced her to get the whole Bosch kitchen suite of appliances.... The stove and microwave were inoperable and unrepairable despite multiple Bosch certified repairperson visits and bills in under 3 years. I'm just waiting for my poor Mom in her mid 80s to tell me the fridge is dead. And she'd rather live out if styro coolers than tell me that. Do better Bosch.

Last 15 months had someone out twice to fix e15.... Works about 5 months... Use products recommended... Doing it again... Ready to throw out... Spent way too much for this aggravation.... Consider the cost of Bosch.

Think twice before buying from Bosch. If something goes wrong their tech support is THE WORST (especially compared to a company like Miele). The following is an account of the incredible saga which has not yet been resolved and which has left me with a poorly/semi functioning cooktop for more than half a year and has cost me just over $1000 in repairs and an untold amount of time.

I had read many great reviews on Bosch dishwashers. The salesman at the appliance shop raved on and on about how superior they were. So I paid four figures of hard-earned, long-saved money. Grossly overstated claims. The performance was terrible. Dishes came out dirty. I had a new set of glasses. They were ruined after the first wash. A coffee mug that had been a gift from a friend cracked and the entire outside of it splintered. Other glasses were ruined.

We bought a Bosch Dishwasher 500 series 2 months ago. Never worked from the first day and followed the Bosch return/repair process and got the service company they told us to contact. The repair person came, looked at it and said it was the board; ordered the part which we waited for patiently. When he came back with the part, he found out more problems and was not able to fix it. He wrote a report within the same hour. 2 weeks later we are still waiting for the Bosch management to give us back our money. We got the product First week of April and it did not worked from day one.

I purchased the Bosch dishwasher appliance back in January 2022. By March, I noticed it started to malfunction. One night, I left the appliance on, went to bed and when I woke up the next morning, (about 7-8 hours later) it was still running. Another malfunction I noticed is that it would beep once (normally, when a cycle is complete it beeps 3x/3x) and the red light on the bottom would be blinking. The only way to drain the water and complete the cycle in these cases is to manually restart the device. This continues to happen repeatedly and I cannot leave it unattended and have to use my own timer.

Bought a Washer and Dryer 1 1/2 years ago, barely used them as it is in our Guest Suite, we had a leak in the plastic valve that connects the water hoses, so it flood it our House, 60000.- later, we contact Bosch to question their product, they said that they will make a special effort to see what's gone wrong but won't pay for the repair or any damage it caused, I was hoping for a fixing of the washer, they give a 1 year warranty and that's it! I recommend all you Folks not to Buy any Bosch products, this Company does not back their products or fix them! Terrible Company! There are plenty of Appliance companies who back their Products, so choose careful and stay away from Bosch!

I bought a $1000 dishwasher. Leaked from day one. Must have got a lemon because it wasn't fixable. Have been trying to get Bosch to give me a idea when they would replace it. They laughed. I bought it in December. It's mid May. Still haven't got a new one. Be careful. Quality suck everywhere.

Updated on 01/19/2023: After trying to get the Bosch condensing dryer to work for months, we gave up and got a new dryer, only to discover to our dismay that the washing machine (which still worked) plugs into the dryer with a highly unusual plug. Now, we need to find an adaptor for it or replace the washer too. Plus, we have been waiting 7 months now for a new part for our Bosch steam oven with no delivery date in sight. I can't tell you strongly enough: DO NOT BUY BOSCH!!! At this point, I have wasted far too much on this company.

I contracted Apple Air to install a tankless hot water heater during a complete home renovation. The Bosch unit has had nothing but problems since we starting using it. Apple has had a technician here a dozen times and has tried replacing different parts and has had no success. The unit gets freezing cold and then scalding hot intermittently. Even the technician said he can see the codes that are appearing indicating the problem. I’ve been very patient thus far but am tired of being told “we’ll call you back” when they never do. Weeks go by and we hear nothing. It’s not right. At some point they need to admit that the unit is faulty and to either install a new one or issue me a refund because frankly I don’t want to do businesses with this company anymore. Please don’t make the mistake I made by getting schmoozed Apple Air and there salesman John **.

We had a 20 year old Kenmore 4 burner cooktop and when the igniters started failing we decided on a Bosch 30” Drop In Cooktop. As Lowe's is pretty much the only shop to purchase from in our area the Bosch 5 Burner Gas Cooktop was recommended by the store as the best! At approximately $1250 we were excited and hoped for the best and had to wait 2 months ordering time. Unfortunately when using this cooktop the metal base heats up and gets so hot you can actually burn yourself if you touch any part of the metal. Our old cooktop was a thicker heavier gage metal and never got hot.

Our Bosch 800 gas slide-in range was purchased in late 2019, installed in February 2020 and the igniter failed in October 2021. One would hope that a new $2200 range would last longer than a year and a half before failing. We would have had to wait 30 days for service at hundreds of dollars cost, so I bought a new igniter and installed it so that we would have a working oven. Bosch was unwilling to reimburse us for the $105 igniter. I don't recommend Bosch.

Bosch service tech discovered a manufacturers defect in my new dishwasher model number SHEM63W55N. My dealer submitted the request to replace immediately. The RA paperwork took 7 weeks. After spending the morning on the phone with the seller, I was told this model is not available. When I called Bosch, the customer service informed me that they have closed the issue and that they are done. No suggestions or offers to correct the issue and no apology for their delays. I have to hope that the seller will do what is necessary to correct the issue. Would have expected better and more compassion from their customer service people. I do not recommend Bosch if you want good customer service!

I have been calling for more than a week as my hob is not working. Till date I haven't received a call from service person or technicians to sort out my issues. I bought 5 appliances last year from Bosch. My hob is not working and no service from bosch. Such a reputed company. If your customer service is not good you will definitely end up in huge loss.

I have a 13 month old Bosch fridge. The first time it needed service under the warranty it was hours of tracking someone down to do it. 12 months in, the ice maker stopped working. Impossible again to get through the Bosch telephone lines or chat lines. The lack of decent service totally negates what might be a good product. I wouldn't call this customer service; rather it's customer disservice.

I love my new Bosch double oven! The doors are side opening (great for a short person); a telescoping rack that makes removing hot items so easy. Heating temperature is perfect and I can bake six cookie sheets at once. This was a great choice for me.

I ordered a display circuit board for my Bosch oven. The display magically fixed itself by the time the part arrived, so I called Bosch to a coordinate return. My problem is with Bosch's mandatory 25% restocking fee, and with the information I had to provide in order to secure my timely refund. The circuit board, the box in which it arrived in I never opened, cost $106. I paid $26.50 to restock a circuit board that's probably 1/8" thick, and 6" x 3" in size. There's no effort to put this unused part back on the shelf. But it is what it is, and Bosch makes that clear in their return policy. While exorbitant, it wasn't a surprise. I just thought there'd be more flexibility. After all, I'm not returning a refrigerator. So as I moved through the return process, I had to provide a model number for the oven. If I didn't, the refunds would be delayed. I asked the representative why that mattered, and that it should have no bearing on my return.

Our built in microwave 800 series starting having trouble about a year after purchase. The display went dim. We were told it was no longer in warranty so just lived with it. Subsequently the door broke, the fuse blew and the circuit board overloaded and failed/burned out (all out of warranty). The service person came ($200) to tell us the door being crooked from when we bought it caused all these problems because the left and right side triggers were engaging out of sync when opening and closing.

Our Bosch dishwasher had a recall on the device that holds the door in place but we never received a recall notice and didn't know about it until the item broke. We are the original owner and are registered with Bosch. While we were waiting on the repair, we propped the door with a box to keep it from opening wider than it should. After a week, the dishwasher started throwing an E15 error because it was leaking water. We also noticed that water flow to the sink where it is connected was much lower. We were concerned about this so we decided the safest approach is to cut off the water and we had to cut of the electric at the breaker to get it from constantly trying to access or drain water.

Quiet. So quiet only a red light lets you know the dishwasher is running and a faint subtle beep alerts you as to when the cycle has completed. The dishware that it cleans comes out looking like new. Highly recommend.

Good overall dishwasher. Runs quiet to the point they need a red light indicator that it is running. Only issue we have had is if a dish or bowl overhangs the upper rack and the soap door doesn’t fully open. Easy to maintain filters etc.

Love the dishwasher. It is such an improvement from my 15 year old Whirlpool. The Bosch is so quiet and has a 1 hour wash. These are 2 of my favorite features. Quality built with a stainless steel inside.

Have had two. Each lasts about 10 years. Very quiet, and does a good job of cleaning dishes. Main issue has been unreliability of various pumps. Otherwise they've been durable. They're relatively pricey.

The dishwasher has 3 baskets for dishes. Super quiet and a light that shows on the floor. When The light goes out the dishwasher is finished. You need the light because the dishwasher is so quiet. An awesome dishwasher.

SELF CLOSING Freezer drawer!! Sharp looking outside and inside, extra bright inside and sharp with a stainless back wall. Roomy, great space on inside of doors, very well thought out design. Also like the back light in door water/ice dispenser.

Mine was getting old and started having problems. Researched and asked lots of people. Result was Bosch 300 and I love it. Lower models had plastic parts that over time leak. Higher models had lots of bells & whistles that I will never use. Found the best price & purchased. Many stores having supply issues and did not want to get stuck with a broken appliance. A few days later my son called, picked my brain & purchased the same model, different door. We both love them!

The Bosch Met or exceeded expectations. It is quiet. It is superb at cleaning. It replaced a 35 year old that failed. Cost was slightly higher than we wanted but satisfied our needs. Warranty was extended so we are good for years.

Unreliable company. Offers warranties for their products that they cannot uphold. 8+ mo with a broken microwave and counting. No plan B. Management perpetually reviewing our alternate solution proposal. Can't believe we chose this brand over the others.

We bought a dishwasher nine months ago and it hasn't worked properly from day one. Parts were replaced twice and it didn't fix the problem. The repair person tried his best even calling for additional support but I guess no one knows how to to fix it. It stops working and maybe after 12 hours or so it will restart. Once it is working it is fine but that is not what you want. I have just hung up from being on hold to get another repair ticket for over 50 minutes and no one picks up at their end. I strongly would discourage anyone from getting a Bosch product.

I hate wet dishes. You can not tell if they are clean because the wet drops could mean oil hasn't come off dishes. I don't want to dry dishes when I get home From work! Can't tell if glasses are drop free. No drying element was the first thing you should have never done. I hate it and it's junk and waste of my time and money!!!

We bought the Bosch 3000 fridge for circa $2,600. The ice water/crushed ice dispense/ice cube dispenser, shoots ice out so that you cannot catch it all in your glass. It happened when the repairman tried it and there is no fix for it.

I completed a kitchen renovation and purchased a Bosch refrigerator. When it was unwrapped, the right door was severely damaged. Bosch suggested a new door rather than a new refrigerator and I agreed. We are now 2 months later and I’m told the production of the door is not until 9/18/21 and they have no idea when they will replace the door. Lewis was very irritated when I tried to get a definitive answer as to the install date. These are not cheap appliances and I guess I expected better customer service. Doubt that I will be a future Bosch customer based in this experience.

We were having issues with our Bosch dishwasher, up to this point for fifteen years it's been great. Bosch informed us there was a recall on that model and offered us a 30% discount on a new model. That happened in mid-February and it still has not shown (it's now August 2021). We have tried to reach out and see what is going on; you're on hold for at least 30 minutes, then you speak with someone who has no idea how to track down the issue. Is this really how you want to run your company Bosch? Honestly, as pathetic a way to treat customers as one can imagine. I'd cancel the order but we've already paid.

Bought a new built house less than a year ago. On demand heat and hot water system failed. Bosch will not cover the cost of replacing the broken parts. Terrible warranty. Stay away from Bosch products!

The best customer service. I did my whole kitchen in Bosch and I had several problems with my appliances and they right away and replace the parts at no charge even past the warranty period if the fault is not yours. I bought a stainless steel fridge from Best Buy and no one told me that I had to clean it with only soap and water. Anyway the surface got completely damaged and they agreed to come and change all the doors of the fridge for free. Now that is customer service. I will only buy Bosch from now on. Forget the Korean brands with zero customer service

I bought a Bosch dishwasher and soon after the warranty expired, the plumbing in the dishwasher, not my house or the feed to the dishwasher, leaked and ruined my expensive wood floor in my kitchen and dining room. In addition, the water leaked down into the basement and destroyed the ceiling, walls, and carpet. No-Leak technology that Bosch markets is all a lie and **. Don't waste your hard-earned money. BUY AMERICAN!!!

I have a dishwasher has been broken five times in the last year, service person came out and said it needed a new controller. The company said they would replace it last time the service person came out. Now no one from the company is getting back with me.

After only 24 months our convection microwave was chronically broken, even after four repairs, for the SAME problem! On the last repair the Bosch technician told me the problem is the design of the door and the micro switches. The local Bosch is no help and they just keep sending out techs to fix the same problem. Each time we had to wait many weeks to get an appointment, so the outcome is that in the past 4 years our oven has not worked for 7 months!

The convection wall oven has locked up and over heated 4 times in 6 years, once cremating a very expensive standing prime rib roast, the circuit board replaced twice. The microwave had its circuit board replaced and the dishwasher had to have its hinges repair. All on my dollar, even though the oven was just barely over 1 year old, the microwave was 2 and the dishwasher 4. Their customer service is the worst. For company that thinks it is high end it is just another overseas cheap piece of junk. Do not buy Bosch appliances.

I would give a negative start if it was possible. My Bosch microwave began turning on by itself. I purchased it with a paid warranty. I called Bosch in early February and they set up a time for someone to fix it in early March. The Bosch repairmen came and said he fixed it, however, the issue reappeared moments after he left. I called back. They set up another appointment and the repairmen did not show up when he was supposed to (of course they never gave me any notice). I called back and set up another appointment. Of course, the repairmen never showed up. I called Bosch and complained to a manager (who was the rudest manager I ever spoke with). He set up another appointment. This time the repairmen actually showed up with the parts but then informed me that the parts they ordered won't fix the issue. So they had to order different parts.

Before you pay more (a lot more) for Bosch, please be aware of the following: For a problem with our new refrigerator (<9 mos old), Bosch scheduled a repair appt. and then canceled it because the technician is taking the day off. No one else is available for 2 weeks. Bosch provided the names of authorized service companies, none of whom are available for 1 or 2 months. Customer service supervisor Maria promised to call back with an update but did not; refused to return my calls. Other customer service promised to get earlier appointment but did not call back and left no notes in the system so that anyone could find her. Bottom line: no customer service and no warranty.

Was remodeling my kitchen and wanted to date my appliances. Did research and came up with Bosch as a number one brand. It is not. You know the commercial, if you have to rinse the dishes what does a dishwasher do? Well, that’s this dishwasher. It takes just over 2 hours to do a normal cycle and still I’m rewashing by hand. I thought it maybe the detergent I use so switched, nope. I wish I stayed with my OLD Maytag! I gave it 2 stars because it is very quiet. I wish I could change it, but not willing to be out $900 bucks.

Before upgrading my kitchen appliances, did search on BOSCH Kitchen gas cooktops, found one had good reviews, after buying from LOWE'S, within few months, knobs getting hot, and even hotter once we cook more and more, both right and left hand side were getting extremely hot, even above we used to have microwave, under and handle both were getting so hot, unbelievable... we started getting burned 10 to 15times a year, I called Lowe's, told us to contact BOSCH directly, I gave several terrible reviews so new customers stay away from this product, this is the most terrible product of BOSCH made, as last week, my wife got really burned by her finger tops try to turn-off the steel knob, and she got really burned for weeks, couldn't touch or grab anything from that finger. Today I am complaining to company and many others NOT TO BUY THIS PRODUCT. This is Worst product...that you can't imagine!!

I had the worst experience with Bosch Appliance USA. They finally swapped out a very high end Refrigerator that they could not fix. They sent their completely incompetent installers to swap it out and ended up breaking a water line, flooding my home causing extensive damage, left it uninstalled. Water went thru my wood floors and ceiling into my basement and crawlspace. It was a nightmare. They refused to give me their insurance information to file a claim, constantly sending me from one person to another. They were even rude when I called again to ask for a higher escalation. They would not escalate it.

Wall oven kept going dark and not working until you reset the breaker. Had to do that a few times in the three years we’ve owned it. It was installed new in 2016, we bought the house in 2018. Now it won’t reset at all. The only authorized service company is failing to get a tech here since March 31 with parts already being local. Wrote to Bosch hoping to get some help in getting the oven fixed. After sending them all the info they requested along with my firstborn they said they couldn’t help and that the awful service company they have is the only one “sorry” and “thanks for letting us help you”.??? Buy something else. Bosch is just expensive junk.

Purchased a new home, wanted to replace all appliances, ordered BOSCH 800 SERIES 3 refrigerator, BOSCH 800 SERIES Dishwasher and BOSCH 800 SERIES 36IN. FLAME cooktop on 8/7/20. Regret it! Regret it totally. Waited 6 weeks for the cooktop to arrive with an impressive tagline ‘Cook with precision’, but the BRAND fails to live up to it miserably.

We bought the TOP of the line SHEM78WH5N dishwasher thinking that it is Bosch what could go wrong? Since day 1, this dishwasher has had the SAME issue, it drains at the beginning on the cycle and then mid cycle ALWAYS gives the same issue “error: cannot drain”. Customer service kept just pushing us until warranty is over and now say, "Sorry we cannot help." Extremely terrible experience for a $2000 dishwasher.

I bought this dishwasher based on customer reviews. I like the washing performance of this dishwasher, and the lighted controls…especially that it tells me how many minutes are left on the chosen cycle and when it is finished. It is also very quiet. There is one thing that frustrates me and that is the design of the lower rack. The tines are placed so that it can accommodate 12 place settings (according to the instruction manual). Few, if any, people have need for this on a daily basis. What is needed for families is capacity for place settings combined with serving bowls, mixing bowls, and cooking utensils. However, the tines are positioned so that this is very difficult and requires running the dishwasher more frequently or doing more hand washing. (My previous dishwasher was much more accommodating of a variety of dishes and pans.)

I have had 2 repair reps at my home to pretty much tell me that this $800 dishwasher to be ran daily to avoid the terrible smell. In all my years of using a dishwasher have I ever had to run it daily. It would only have a few dishes in it. This is a bad design that Bosch is just pushing off on consumers. Beware - don’t buy unless you like a nasty smell In your kitchen.. They don’t care, they say it’s working as designed....

We used the self cleaning feature 1 time on our bottom wall oven. It exploded sending glass everywhere. I called Bosch. They were "shocked" and gave me a company to call to diagnose the problem. I finally heard back about a month and a half later! They were kind enough to tell me they were not going to cover it, even the repair company agreed with us. Horrible customer service!!!

To say I'm beyond irritated is an understatement. For THREE WEEKS I've tried contacting Bosch. I wait on hold for over an hour & submit service requests online, but they clearly don't care. I bought a house with a Bosch refrigerator & we've lived here for less than a year. So far the ice machine is broken & there's an internal fan that sounds like a semi trucks jake brake. I've done troubleshooting on my own with 0 results. At this time I'm reminded why I prefer Whirlpool, LG and Samsung. You don't get what you pay for with Bosch. Go with a more trusted brand.

We own a Wall oven and microwave combo - HBLP751UC. The oven part over the years would just freeze that is none of the controls would work till the breaker was switched on and off. Now the microwave switches are broken and parts are not available for 2-3 weeks or longer. So the whole unit is out of action for that long. When purchasing I should have done my due diligence and checked but these are made in China and I was hoping for German reliability. I could have done much better at a cheaper price. Now I am stuck with this without service from Bosch. When I asked Bosch for service they said they do not have service people in my area and to use someone in the market who is certified. Check if they have service in your area before purchase and also buy a warranty for sure. Sorry I do not have anything positive to say about Bosch appliances.

Love the clean Aesthetic of my Bosch Refrigerator. The storage areas are well designed and make sense. The control panel is well placed and easy to use. The interior lights do an excellent job of lighting the interiors so you can see everything.

The Bosch dishwasher is quiet with a variety of cleaning options that have worked well for seven years. It has an easy to clean filter. The racks are well made and the coating on the dividers is as good as when I bought it. Cutlery holder is easy to remove and well designed. Top narrow rack is great for spatulas and other utensils.

Bosch is very high quality and designed very well. This is my second Bosch and have never had a problem with either one in over 6 years of use. Absolutely stone quiet. You have to check if the light is shining on the floor to determine if it is on. Best dishwasher I have ever used.

Have had multiple issues with dishwasher and find parts hard to get. Detergents and their formats make cleaning an issuer. Have had several overflows of water on floor under machine. I often end up rewashing dishes after wash.

I did not believe that I wouldn't have to scrape and rinse my dishes before putting them in the dishwasher, but with my new Bosch I had to suspend my skepticism! It does a marvelous job! It is also incredibly quiet - there are times that if I didn't know I had started it running, I wouldn't believe that it was.

Sent it back and replaced with a Kitchen Aid. Still not happy as it is new kitchen aid not the one from 15 years ago. Nothing ever dried in the Bosch as they use condensation drying which means no drying element. The heat of the water clinging to the stainless is supposed to dry the dishes. Ran a crazy long time and I tried everything before returning it. Kitchen Aid is marginally better. I have an older unit in a vacation home which runs beautifully not so the new version. Even had a plumber check the water temp to be sure that was not the issue.

The worst dishwasher ever made. My father went through Consumer Reports for the best model of dishwasher to get — the Bosch one was in the top 5. This dishwasher was made for international living not for the American ways of life - busy schedules and raising a family. This dishwasher as with all Bosch dishwashers have a smell that rivals rotting meat. You can’t get rid of the odor it comes back time and time again. It also is extremely difficult to navigate. Dishwashers are to be user friendly. Not hard to figure out. I am not alone in this review. Many others feel the same way.

Bosch 800 44-Decibel Top Control 24-in Built-In Dishwasher. This is my first Bosch dishwasher. It is Super quiet, you know it's running due to the led light that signs on the floor. It seems to clean very well. We use the cascade platinum pods and rinse aid on auto wash. All works fine. The annoying stuff, the power cord is like 8" long so you will have to replace the cord with a six footer unless your outlet is directly behind the unit on lower right hand corner. Salt for the water softener will have to be ordered online and shipped to you.

Power vent drying ability, stainless steel, silverware wash rack, sanitation cycle number of available cycles including sanitary cycles and what I would consider a germ killing cycle of extra hot water and drying mode.

Extremely quiet. It has a light that shines on the floor which lets you know it is running. Very convenient. It is sometimes a challenge to hit the correct sequence of start buttons but that seems to be just a matter of getting used to it.

Relatively quiet and cleans well. Only problem is it is a 3 rack system and with the top tier set for cutlery, it makes loading tall glasses a problem as there isn’t enough clearance to set the glasses properly. Forget about putting common wine glasses in this thing.

This is a great dishwasher. Cleans dishes etc very well. One of the things I really like about this dishwasher is that it has a pan beneath it and if the washer leaks the dish catches it and has a sensor/valve that will shut the machine off. I had another model and it leaked and I had to repair the ceiling in my basement. Very well made and designed.

Does a good job cleaning dishes. It's quiet and has plenty of adjustments to accommodate different size dishes, pots and pans. The most annoying thing is starting the washer cycle. You must press the start button for the EXACT length of time or it won't start. Hold it too long (more than about 1.5-2 seconds) it won't start, hold it for less than 1 second, it won't start. Over the past few years I've gotten the timing correct so that it starts about half the time without trying a second or third or fourth time. (Gets very frustrating at times and you feel like punching the damn thing). Also, the door handle trim broke not long after getting this unit. That's annoying but not worth fixing.

Absolutely the best in my opinion. Never an issues, has serviced my residence for years. I would everyone purchase SS models. Highly efficient and would recommend. Has deep cleaning for ones dishes and hardware.

Really quiet dishwasher with a water softener built in. No pre rinse required. Really cleans dishes well, is made of stainless steel not cheap plastic like other brands. A little more pricey than bottom line other brands. But if you want a dishwasher that works well and is quiet and will last I recommend the Bosch brand.

Dishwasher cleans very well. I never prewash my dishes. It is quiet also. I am very pleased with it. Sometimes I overload it but it still gets all the dishes and pots and pans clean. I have had no issues and it is 10 years old now.

Love this dishwasher. It's very, very quiet even when standing right near it. It has a red light on the floor that indicates that it is on. Dishes are clean even on the fastest cycle. Filter is easy to access and easy to clean.

I have always thought Bosch as being a company that makes high quality products and I have purchased and used many without issue. However I feel that they have either lowered their quality to make more money or are trying to reach a different type of consumer either way it equals some disappointing details on many of their products. I do find that the stove is very nice and solid and seems to work well so far. Just need to see their products in person. Sometimes when you think it's metal it's actually plastic.

Our Bosch dishwasher gets all the dishes clean and removes the most difficult BBQ and smoke stains from all of my racks and cookware. It also is so quiet we don't have to wait until we are out of the room to turn it on. We are very impressed with this dishwasher over all of the others we have used.

We have the Silence Plus dBA and we have had no problems with it in 4 years now.. It's been a terrific machine and we use it every day, sometimes twice. I love my Bosch - SHE3AR75UC/08. We always get a dry, perfect wash!

It's energy-efficient even though it takes about 2.5 hours for the full cycle. It's very quiet so we can enjoy the kitchen even when the dishwasher is running. It doesn't dry completely which doesn't bother me that much but I know it will bother other people.

My first Bosch after years being a KitchenAid customer. Switch because of the consistent repairs needed for the same part: soap dispenser and handle. Bosch has a bar handle and a slightly different soap dispenser. Time will tell if the same 2 pet peeves wlll be an issue. So quiet and has a huge screen to catch debris where I can go and remove without having to disable other parts to get to.

I love this dishwasher as it cleans very well. It sterilizes everything. It takes 2 hrs and 40 mins to run a cycle, which seems long. I am not sure what other machines do. I love the glass shelf in that it has a special rack for wine glasses. The one draw back is the cost.

About four years ago, I purchased three Bosch appliances at Best Buy. Oven, microwave and stove top. The microwave does not work properly since the time it was purchased, uneven cooking, takes a long time to heat up or cook food. Bosch technician took a look and said, "That is how it works." Today is the oven and microwave, are not working at all. Bosch repair service is costly, diagnose, parts and repairs. Their soonest appointment to repair them will be in two months. I called different appliance repair services, but they do not work with Bosch appliances. I would not recommend Bosch appliances.

We use a big pot on the stove to keep the humidity up in the winter and the small burner turned all the way down still gives off too much steam. My wife does not like to clean the stove because of the knobs and it gets greasy easily.

Overall the stove is a good unit. However, cleaning it completely is difficult because it does not allow you to remove the power knobs to perform a complete cleaning. In addition, the heat elements are not consistently on, regardless of what setting you place them on. They will stay on for a short period and then turn off for a few minutes until such time that it feels it should come back on to that setting. The unit is a little pricey, around $800 for a cooktop. There are no frills extras on the unit, very basic in fact. You need to be careful as to what you use to clean the top or surface; very easy to remove the black coating if done with a wrong cleaner.

12 year old double oven needed electronics replaced 6 or 7 years ago. Now two different companies have sent technicians out six or seven times and no one can repair it. Pretty much all electronic boards and touch pads replaced multiple times to no avail. lt resets itself spontaneously for date & time randomly for no reason we can figure out.

Great unit, top is gas, oven is electric, the oven is a convection oven, with many other choices to use, it is the best unit we have ever owned, it bakes, broils, control panel is easy to use and it maintains temp accurately, it also came with a baking and convection guide. I would recommend this unit to anyone.

The Fridge is pretty solid, but from a fit and finish point of view, French doors are not the same height by 1/4”. And ice maker has been getting stuck and freezing up almost since new. They won’t fix it.

This is the first oven I have had in years that holds it temp at the correct one, cleans like a dream and works the way I wish all my appliances worked. The interior is large enough for all of my large roasters which makes it easy to use.

We filled our home with Bosch appliances as part of upgrade to a new home we purchase 13 years ago. First the washer smells really bad if we leave the door closed, then the dryer on/off switch is a hit or miss as it doesn't trigger it. We've had to replace one microwave 3 years ago then the new microwave that we paid over $500, it's plate broke. Can you believe the Heat plate broke in three pieces while heating up a glass of water?! We contacted Bosch who said since the microwave passed the warranty period of one year they would give a 50% discount on a new plate which still ended up costing $85.43. I would not recommend Bosch.

Have Bosch elec oven, & combo microwave/convection oven. Great! The combo oven is so versatile: had them 5 years, some minor probs with regular oven, easily fixed. Was under warranty. Use microwave a lot!

Our Bosch gas stove is possibly the best kitchen appliance we have ever bought. Absolutely love the device that fits in the door when grilling, to ensure the heat can be better regulated. We find the built in electric gas lighter most convenient. This is the first Bosch we have ever had. Will never have another brand again!

Bosch is a reliable and well-known brand. Its operation is quiet, easy to use and easy to clean. Has numerous functions. Oven is spacious. I especially like the ceramic cook top and the warming tray on the bottom.

Excellent stove. I love either the baking or convention option on the stove. Love the fact it is a self cleaning oven with very little clean up afterwards. It is a gas range in my opinion cooks far better than electric ranges. The middle fits a large grill pan.

I bought a brand new refrigerator, but there are parts that I can not install as the manual is not clear about them. So, I thought I will call and ask. No such luck: calls are disconnected, they hung up on me, they say that I have to hang up and they call back - and never do, I can hear them and they do not hear me....I wrote email to their web site, got an automated reply but no call back....I am so frustrated I am thinking of returning the whole thing, because I don't trust the company.

The dishwasher is very quiet and washes well, but after a mere 5 years the plastic recessed handle on the front is cracking and falling out. We are very disappointed. There is only one couple using it and we only run it about twice a week, when it's full. We expected more from Bosch.

Purchased a Bosch 500 dishwasher from Lowe's in June 2020, after a few weeks something in the door broke and door when opened made a pop sound and the door fell completely to the floor! Instead of returning it to Lowe's I pursued calling Bosch warranty services for in home repair. They came and replaced a rope inside the dishwasher that lowered the door. A few weeks later it broke again! Repairman came out, ordered another rope and said he would be back when part came in. Weeks later they returned and repaired it again. A couple weeks later it broke again! Repairman came and said company said to replace the rope with a roller?

Purchased B20CS30SNS fridge from Home Depot on March 2020 (in the peak of Pandemic) for my tenants who lives in the apartment. They delivered defect appliance. Tenants did not realize that water dispenser was not functioning well as they never use it before. As a landlord, I was not able to visit during the pandemic till October. I found out that the water is not running from dispenser plus ice are not producing. I contacted Bosch warranty department which took at least 1 hrs to speak. They sent technician in November and End of December. The Fridge is still not working. The valve in the back of the fridge has be to replaced. I'm very upset and frustrating due to slow response. How could this brand new fridge need to replace the parts within 6 months? Very unreliable and handling customer complain unfairly.

I have a washing machine and it has PCB malfunction. The repair technician visited 9 days ago and ordered the parts from Bosch. Since Bosch has monopoly of the repair services, the parts are not available in open market. Hence no one except for the Bosch can repair the machine. Now I have to rely on Bosch to fix the machine at a cost dictated by Bosch. It has already been 15 days my washing machine is not working. When called Bosch customer care, they are totally unaware of the status of the parts delivery. This is going to be my last purchase of a Bosch appliance. Really disappointed and unexpectedly fooled by such a big brand name.

Our experience with Bosch appliances has been mixed but disappointing. First, the first cooktop delivered during a remodel would not function as soon as installed. This resulted in a multi-week delay in the remodel. Next, the microwave failed within a year of installation and then again within another year. We have paid more than $300 in repairs so far. Finally, with regard to business, we were promised a substantial rebate if we installed 3 or more appliances. We installed 4 but have not yet received the rebate. We have been pestering the dealer repeatedly for about 2 years now with no satisfaction. I will never again purchase a Bosch product.

I purchased and installed the Bosch HMB8050/HBL8750 stacked microwave/convection oven and built-in oven pair in 2011. The microwave/convection oven was great in terms of roasting small items and we used it very frequently. That is until the convection part of the oven did not deliver the preset temperature and was making rattling noises. The repair technician determined that it was the drive shaft of the fan is broken causing temperature not distributing properly. We went to all the appliance parts suppliers and could not find the part as it has been discontinued. I also contacted Bosch directly, after being re-directed to 3 or 4 different numbers and confusion with the part number, they said no part was available.

I appreciate that Bosch has very high ratings. We may just be the unlucky ones to get faulty appliances, but our experience has been quite the opposite of high ratings. We remodeled our kitchen 5 years ago. We bought all Bosch appliances: refrigerator, built-in oven, induction stove top, microwave, dishwasher. About a year ago (so the appliances were 4 years old), the oven started overheating when we tried to clean the oven or have it on a high bake temperature for more than a few minutes. The oven would shut off and there was an error message on the panel that indicated overheating. We had it checked by the local authorized dealer and made several calls to Bosch. In essence, we were told that it is overheating--that's all! Well, we knew that. This has been going on for a year, and we haven't received any solution from phone calls or visits.

Hi, On December 2, while I was self-cleaning my oven, the glass shattered. I paid extra for an extended warranty. I contacted Bill Smith Appliances where I bought the range. I also sent an email to Bosch customer services. Yesterday, 7 days later, someone from Bill Smith came out to determine the cause of the glass shatter. He indicated that it was a fault of Bosch manufacturing and the quality of the glass that was used. Today, when we called Bill Smith, they indicated that the repair had to be approved by Bosch and then the part would be ordered.

Purchased dual oven for remodel. After using the cleaning feature for the first time, the upper unit would not heat. This product problem was noted online. Bosch rep was not helpful and basically said call a service technician.

We are currently in our 3rd year with our current Bosch Oven. The fist oven was damaged internally in shipment and had to be replaced. The second oven was installed and never worked. The third worked for 2 1/2 years after which the cooktop stopped functioning. The repair estimate was $ 800.00 to $ 1500.00. When we call Bosch it appears they are focused on the dishwasher recall ....

We order Bosch Refrigerators 36" x 69" counter depth on 10/10/2020 at University Electric Santa Clara. Bosch promised to Delivery on 10/14/2020. So far we waiting. No date when Bosch will be deliver. Very bad way to serve new customer.

After 2h 45mins on the phone and talking to 10(!) separate people with Wayfair and Bosch trying to get the dishwasher I ordered last Wednesday, that was supposed to arrive on Friday, that I then had to call to find out why it wasn't delivered on Friday, only to be told it was on a truck and could be delivered Sat, but Sat didn't work for us so the next available date was today (Wednesday - 5 days late), only for them to now tell me (after having to call back to find out why I hadn't heard anything about delivery), that there is no dishwasher until at best (!) early November!!

After examining the reviews on this site, coupled with my own experience, I suspect today’s Bosch products are not the quality they once were. We were satisfied with two prior Bosch dishwashers, however, two years ago we purchased an expensive new Bosch dishwasher to replace an aging one. After being gone for several weeks, we returned to find our dishwasher inoperable. Calling customer service was a frustrating experience as they could not send a certified repairman for almost a month...that’s a lot of dirty dishes. They then referred us to a local repairman who could visit a week later...perhaps they have too many repairs to perform? Today I was informed that I face a $400 repair on an expensive two-year-old machine… Inexcusable. I would not recommend a Bosch dishwasher in the future.

I recently bought all new Bosch Appliances, Double Over, Two Dishwashers and the cooktop. The Cooktop has been a disaster, was told by service company it was not installed properly, had it checked by the installer, everything done correctly, still does not ignite, called authorized servicer, said they were not allowed to do repair without go ahead from Bosch, called Bosch on the phone for an hour on hold, then talked to operator, gave me the run around would not approve...Worst service ever...

My experience has been sooo baddd with Bosch customer service. So, we build our home and one my friend recommend me to get Bosch Appliances so I did. I order my kitchen appliances with bosch back in May. I didn't received my appliances in July so I couldn't do closing on time due to not having my appliances and get inspection done before I moved to my new home. Which I was like okay due to Covid I understand. Here is the worst part. So the day I closed on my home and start using my appliance. Happen to find out that my Microwave and my dishwasher is not working. Brand new out of box. So I called bosch customer service in July the day after I closed on my new house and explained them the both appliances are not working.

After spending $1,700 on the initial unit, an extended warranty, multiple repairmen visits and two magnetrons, our 14-month-old Bosch microwave caught on fire and is now deemed irreparable. Extended warranty people say we have to collect from Bosch. Bosch says we have to collect from extended warranty. Getting the run around from them both. We had this microwave installed for just over one year when we remodeled our kitchen, including creating a custom built-in location for this microwave. We now have a giant hole in our kitchen island and have been fighting with Bosch and the warranty people for months.

Purchased our Bosch Dishwasher in January 2020 and now, 6 1/2 months later it needs repair. Contacted Bosch Customer service to have an approved company come in for repairs and was given three "local" contacts. One did not service my area. The other told me it would take 4 weeks for someone to come out and service our dishwasher. I notified customer service of this poor response but was told that they could nothing do about this. They blamed it on Covid. Called my Bosch authorized dealer, who is not a Bosch authorized repair service, but who installed my dishwasher and they were able to put me on the schedule within 24 hours. The drawback: I got to pay and my warranty is no longer in effect. So warning to all: Bosch does not take care of their customers and their attitude towards their customers was borderline rude, extremely dismissive and smug. An all-around horrible experience.

Don't Buy The Cook-Top... Not Safe! Unless you want to burn down your house! We purchased all Bosch Appliances for our new home we build. Thought we could count on the name's reputation... but we were wrong. We had problems with the Cook-top almost from the start. But it took about 3 years for the burners to go out of control. You can turn it on and put it on 2... but it will go full bore and act like it's on 9. This is unsafe... we had something on the Cook-top and when we heard the smoke alarm go off in a short time... we came back to a burned-up pot. Instead of keeping it warm... it almost burned up our house. On another burner... you can put it on 5 and expect it to come up to temperature gradually... but come back in an hour... and it has never even gotten warm.

Horrible situation with Bosch. My oven has been broken now for 8 months. My Bosch oven is 2 yrs old. I’ve paid almost $600 in failed repairs through a Bosch recommended repair company. Bosch offered me a new oven at a $250 cost to me. I think I’ve paid enough. I wrote to the company’s president.. no response. So disappointing.

Bosch Customer Service and Product disappointment! In June of 2017, in anticipation of our upcoming kitchen remodel we purchased a Bosch 800 Series 30” Dual Fuel Slide-in Range. Product HD18054U/C. As is often the case in remodels, there was a delay and the project wasn’t started until January 2018. The range was delivered on Feb. 27, 2018 and installed about ten days later. We experienced minor trouble when the keypad started randomly beeping. This happened within a year (early 2019) but we were told that we should unplug the stove, wait a bit, and plug it in again. This seemed to work for a time. We had several episodes but it was not a big problem to follow the “unplug” advice.

Have had this fridge for less than a year. Have called multiple times as things are freezing in fridge. Repair came out....but wouldn't install part needed until I sent images AGAIN and this time a video. They still say they are speaking with engineers. REALLY?!! Now more freezing...I'm done...Should have bought a GE Profile.

I purchased all new Bosch kitchen appliances four years ago, in 2016. We bought them because we felt they were high quality, and I certainly expected them to last. It should be noted that our dishwasher is the only appliance we have not had problems with yet. As for our gas range, I have had to have the ignitor replaced twice already. This is obviously a defect in the product, and Bosch did absolutely nothing to stand behind their product, because it was out of the one year warranty. Not only that, the two customer service people I dealt with (one of whom was the manager) were rude and were enough to convince me NEVER to buy Bosch again. These are not worth the price, and they are not made to last.

We purchased a brand new custom made Thermador fridge and the fan broke down 6 months after. We called the technical support for an appointment, but they had to cancel two times because apparently the technician was in an accident. After numerous calls another appointment has been offered but no technician showed up. At this point no manager called us back to remediate the situation. The fan is still broken and we can’t reach anyone. Do not buy Thermador.

I have a fully equipped kitchen of brand new Bosch appliances. I started using them in April of 2019. In early November of that year, a small part on the lower freezer drawer broke off. This is the main freezer. I called Bosch service directly to schedule the repair. I was told that they contract their service out and that they only had two service companies in the entire San Diego county area, a HUGE area. Only one of these service companies was willing to come out and take look. The serviceman came out but did not have the part needed. He ordered it from Bosch. I heard nothing for 3 months.

The platforms that the feet of the cast iron grates sit on are ridiculously small and unstable. Causing the grate to slide off the platform and toward the center of the cooktop and then any pot on top of the cooktop to also be unstable. Worst cooktop design I have ever seen. This is a simple and very basic function. I cannot believe this would be an issue. Very unsafe and unsettling. Wish I could upload a photo!

Good job of cleaning cloths and uses very little water. Easy to use, even a guy who rarely washes clothes can figure out how to use the many features. Also it spins fast enough to get most cloths fairly dry.

I like this washer because it has many options from small to large loads. Delicate, hand wash, permanent press, quick wash or full cycle. I bought it used and it's been working great for 2 years already.

Buyer beware!!! Don’t buy your appliance from Bosch! They used to high quality but that is NO LONGER the case! Bought all Bosch appliances brand new 2 years ago. The oven and the microwave have both died. I WILL never buy Bosch again.

This Bosch front loader is the quietest washing machine that I have ever owned. Unlike my previous front loader, it doesn't vibrate when it spins, it seems perfectly balanced. I also like the option of being able to use it as a dryer. Compared with separate driers, it is small, so I only recommend it as an occasional dryer. The wash/drier option is a real space saver, if you don't have enough space for two separate items.

This is my third front loader, and without a doubt, the best. It is silent, efficient, and everything comes out clean. Only complaint would be the marks on the rubber seal. I cleaned it every time I used the machine and left the door open but still got marks.

Nice dishwasher but horrible customer service from Bosch. Kept getting E24 message, after only having dishwasher a few months. Called Bosch, no service available for about three weeks from BOSCH. Was told there were authorized subcontractors and was given several numbers. Most of them did not even service my area. Called Bosch and informed them. Even spoke to a supervisor who gave me additional numbers that were not valid. Once again the dishwasher is under warranty but Bosch customer service was very poor. In the end I was able to fix the problem myself.

This machine is SO QUIET I have to put my ear close to even hear if it's on. The features are great and I LOVE the third row for knives, cooking spoons, meat forks, etc. I also love the adjustable cup rack for putting larger items on the bottom row.

Does a great job. Very pleased from the towels to the farm clothes grease and grime the machine cleans well. We live on a farm and the water use was a big selling point for me, it was great not having the constant worries thru the drought. The shorter cycles on the machine is what I use most, the more grime the more time' for washing. I have had big top loader machines all along when our 4 children were growing up but now with mainly 2 to 4 adults and some times the grandbabies it's perfect.

The machine has no load size setting. It's a front loader so it has to be propped open or it stinks. The brand is Bosch. I inherited it. I will never own a front loader again. The time it takes to wash a load is long.

Wonderful Machine. Much superior to the Bosch Axxis we replaced. Cleaner clothes, easier navigation, more program options (temperature, rinses, prewash) compact, quiet! Hope it lasts longer. Very satisfied. Highly recommend it.

Insane awesome dishwasher! It so quiet they had to put a red light shining to the floor so you know it’s running! It has 3 racks one for silverware and two for larger pans. I purchased the one with crystal wash which had lava rock pellets in it so you you don’t use heat coils to dry your dishes. They come out spot free with finish dishwashing pods and finish liquid (recommend by the manufacturer). I love it???? It's energy efficient more than any dishwasher on the market I think. It cost more but saves you in water and electricity. I recommend it!

I have been a longtime owner of Bosch appliances in every home we own with no issues in the past 20 years. I down sized and moved into a new home. I decided to change out the refrigerator first. I love the new refrigerator with French doors and one big drawer below. Upon delivery my appliance was DOA. It tripped the dedicated breaker in the garage. We plugged it into other outlets in the kitchen to check to see if it was the outlet. They took it away, the rep was very arrogant saying that it was a problem with our electric in our new home. The distributor asked if we could have an electrician check out. The electrician said that we would need to something that he can not and would not do for us. We needed to put an old style non-ARC breaker in for that dedicated outlet.

Love the washer and all of its features. A design error resulted in cracked plastic control plate that they replaced once, to only crack again. Reliability is very good and we are very happy with this machine.

My Bosch electrical stove’s glass surface has broken in 11th month after buying it. The Service told me that is end-user fault and guarantee does not involve the glass (which is the half price of stove). If you do not planning to use your stove buy a Bosch :), otherwise you will keep paying to Service each year I guess.

I purchased a $1500.00 Bosch Stove HEIP054C-01 5 years ago. Within a year I had to have the panel replaced with the Stove knobs on it because the burner markings and high to low settings decals/markings had worn off. Now after 4 years these markings have worn off again. I feel that this is a fire hazard as it’s difficult to tell which burner I am turning on and often get the wrong one. I called Bosch and they said that they don’t have replacement decals like a lot of other appliance companies and that it would cost $500.00 to replace the whole panel again.

If you are buying a Bosch appliance, regardless of the product itself, you have to know that the US customer service is the worst I have ever dealt with. I have been trying unsuccessfully to remove two shelves from my fridge to clean them. Customer Service people you get are so rude and not knowledgeable! No technical support whatsoever!

We require repairs, suggested buying us temporary cooktop plates, they said no! Not buying anything from a company that won’t go out of its way to help the people that keep them in business during a crisis!!!

I have now been without a refrigerator for 4 weeks - during a worldwide health crisis. This Bosch refrigerator has NOT WORKED SINCE INSTALL. I have had the warranty company service 4 times. Still not working. Now I am trying to get replacement from Bosch and they say, "We are waiting on supervisor approval." I have been unable to get supervisor on the phone. Will NEVER purchase from Bosch again.

Cleans well and is very quiet, doesn't dry the dishes as well as our old dishwasher no matter the detergent or brand of rinse aid used. The dishwasher was on sale but original price was $600 and I think for the performance it should have been in the $400 group of dishwashers.

Works like a dishwasher should! No rinsing before loading dishes. It's so quiet, I forget it's running. Exterior is very sleek. The capacity is unbelievable. It will hold all dinner dishes, serving dishes, pots/pans for at least 2 full meals for 4 people...and then some. It cleans my stainless cookware to a perfect shine. So glad I went with Bosch.

Our Bosch is perfectly silent while it washes. It reliably does a very good job of cleaning everything. Our only disappointment is that a spring mechanism came loose in the door causing it to flop down.

Super quiet. It is so quiet that that sometimes I must look for the small red light that shines on the floor when the machine is running. I can see if it is on or off from across the room! The top (third) rack for silverware is a handy feature.

Nice and quiet. But without a heater, you must open the door when washing cycle finishes and there is steam coming out, so be careful. It requires Finish Jet-Dry for drying - so we wash every glass again before drinking out of it.

Bosch dishwashers with a STAINLESS STEEL tub are very quiet and most times you have to physically go look to see if it is running. It has always left the dishes sparkling clean. Having owned an appliance repair business I always recommend Bosch to my friends.

Excellent washer. Great looking. No heating element so it saves energy. Expensive however. Saves money in power over its life. These are beautiful washers and fit most decor. I had one that broke, a simple control board. Easy to fix!

Quiet, water, energy saver, simple to operate. Excellent in cleaning dishes and leaves no spots. One of the best ones we have ever owned. Easy to trouble shoot and diagnostic. Simple to install, that even a child can commission.

It is Stainless steel outside, clean, sturdy, easy to keep clean. Porcelain & glasses comes out perfectly clean, I love it. It has been in my kitchen for past two years, quiet running, every thing comes out perfectly clean. I love this machine. Just turn on switch, no worrying. Perfect.

Don't like the lower dish rack; it has poor spacing for larger items. We have needed professional repair three times, once for electronic control and twice for the disposer section. We do like the timing features, for delayed start.

Bosch is well Worth the money. I have an open floor plan, and I can turn it on when I have guests and when I do, even from a couple of feet away you wouldn’t know it was on! I have learned that you get what you pay for!

I chose the Bosch since it was highly rated, on sale, and a friend had one. It is so quiet, I forgot it was running (except for the occasional gurgle when draining). It gets greasy plastic containers clean! Best I've ever had!

I knew Bosch was a top brand for dishwashers. The operation buttons are only visible when door is open. I like that it has various running times to use. First time I used the dishwasher, I thought it was not working but it was. It was just that quiet I will always buy Bosch. Maybe a few extra dollars but well worth it.

Bosch fab products. Had Bosch for over ten years. Expensive, compared to other products. The warranty from Bosch direct is fab, great fast service. If you ever need them, good and helpful for advice, in simple just a great products. We have a busy family, and they work very hard. Buy the Best, Buy Bosch. Thank you. Mark

This is our second Bosch and both have done a great job. They are very quiet and look great. The only item that I don't think is great is the setup on the interior. The original setup was much better.

Bosch makes the finest dishwashers. They are quite, efficient and long lasting. Simple to use and the sanitize feature is a plus. The dishwasher is so quite that you hardly realize that the machine is on. While it does not have the dry feature, the sanitize feature leaves the dishes clean.

You do not need to pre-wash or rinse before washing. The dishes get very clean and dry as well with no streaks. It is the quietest dishwasher as well, most times you don’t even know it’s on. There are different racks for fine china, wine glasses and knives.

The configuration of racks is abysmal. Can fit in about 8-9 glasses and cups combined. Can fit in NO large dishes. Silverware basket is in awkward position. Dishwasher runs for two hours and still the dishes are wet. I hate this dishwasher.

We have owned this Bosch dishwasher for 9 years and it has provided perfectly clean, spot free and repair free operation. It is also super quiet. It beats every other dishwasher we have ever owned. We would highly recommend this brand.

I have a very small dishwasher because of my space. This model is the latest model and works really well. I like the fact that there is a separate cutlery section. I am satisfied with the performance. Dishes are cleaned well if the temperature is high. The bottom and top rack don't fit tall dishes. So I would prefer a bigger dishwasher.

I love how quiet my Bosch dishwasher is. This is my second one. I had one in a previous house. The only thing I am disappointed about is that the rinse agent seems to stay on my glasses. If I opt not to put rinse agent in my dishwasher a light stay illuminated.

What a terrific appliance! Super quiet, efficient and fully stainless steel interior. Expensive, but worth every penny. All controls are inside the door and out of view. I’d buy this appliance again and highly recommend to others.

Very pretty piece of Appliance. Very efficient and quiet. Love the delay cycle so can set it for later times when hot water can be spared. Dishes come out perfectly clean. Bit pricey but worth it. I have other brand names but none compare to the clean dishes provided by Bosch.

It does not seem to dry outside well inside. I leave the door open at times to help it dry out. All other dishwashers I have had, have dried out inside when the dishes were dried. The dishwasher is so quiet, I sometimes have to check to make sure it is running, even though the buttons on the front tells me it is!

Bosch right now seems to be working for the dishwasher and it seems to do well for the cleaning, but sometimes they don't get all of the food off the dishes so I have to rewash them. Most of the time they are fine for the cleaning of the dishes and a lot of people have good dishwashers that they use.

Is super quiet, does a good job. We have open layout and can not hear it running. It is black and fits in with other appliances. Has multiple cycles and was about 400 bucks. Got from Lowe's and they installed it with no problems.

The machine could clean better than it does. My roommates leave crusted and dirty plates in there for a couple days and then the dishwasher has trouble. The top shelf is a great place for silverware.

My Bosch dishwasher has a clean design. With all of the controls at the top of the door. It is so quiet that you can stand in front of it and not hear it. It has a red light that shines on the floor to let you know that it is running.

This dishwasher is so quiet I often don’t know it’s running. If it wasn’t for the red light that shines on the floor to let me know. I wouldn’t!! I love it. I like that it has adjustable racks and a third upper rack where I put sharp knives so my dogs don’t get hurt if they lick the dirty dishes. Dishes come out clean and shiny.

The Bosch dishwasher is very quiet. I don't care for the slanted pins for separating items. I love the third rack for silverware. The no fingerprint front doesn't show fingerprints by if any water gets on it, it looks like a mess. My only other complaints are that every time you shut it, it rings. It doesn't have water heating.

When we went shopping for a dishwasher, we want that first of all got the dishes clean without rinsing and it had to be quiet. We bought a Bosch and my friends & family can’t believe how well it works. It’s fantastic. It gets everything so clean and we forget it’s running because it is so quiet. We recommend it to everyone who comes over.