Bosch Appliances Reviews

Purchased brand new fridge, range and dishwasher all Bosch for our new home in 2023. Thought buying the 800 series we would have a good product to last us at least 10 years. Well the oven digital control went within a year. Was repaired and after less than a year started going again. Finally quit all together again…Called Bosch to hear, "Sorry about your luck." $1000.00 to replace controller that only comes with a 3 year warranty. So potentially every year I will most likely have to spend $1000.00 each year or throw a $7000.00 2 year old range into the landfill. Did a quick Google search and it appears this is a very common issue. This should be a recall issue and Bosch should step up and look after its customers. From the reviews…I’m surprised anyone is buying their junk. I wish I would have done more research and not have to deal with this crap.

I was in contact with Bosch for two months to fix my washing machine and I had nothing but bad customer service. When they kept cancelling on me, I contacted a local repair company and had the same problem fixed in 5 days. First Bosch came with a defective part. Then they cancelled on me three times saying they didn't have the part and didn't let me know until the day of the appointment, after I had already taken time off work. Complete mismanagement from top to bottom.

Truly not a top tier product or company. Dishwasher unit was delivered and installed via home Depot. Within 2 hours of installation we notified delivery people that unit isn't working correctly. It took them 5 additional days to return and diagnose issue. We called Home Depot for a replacement but because it was out of the 48 hours of delivery Home Depot advised it's Bosch's responsibility under the warranty. Finally after almost 45 days Bosch sent their repair people and the board and water valve need to be replaced. Because of this amount of time and inconvenience we prefer to get our money back rather than have to repair an already defective brand new dishwasher. Bosch has been completely missing in action and doesn't seem to care at all. I wouldn't recommend dealing with this company as they are quite difficult.

Our brand new dishwasher started intermittently beeping throughout the day and night. Bosch sent the first service technician that told us the machine worked which we already new. He did not know what caused the beeping. I called Bosch again. They recommended a second technician. That person said the same thing. Now Bosch is sending a third technician and we are supposed to wait around for another 4 hour arrival window and expect something different? They should have replaced the new unit after the first call. I will NEVER purchase again from this company.

We have a 6 year old Bosh 3 door refrigerator. We have had issues from the beginning. Left door was replaced from delivery damage. Service tech came out could not even level it. Alarm goes off sporadically, ice maker can't produce ice for 2 people. Now the defrost heater has gone out. Bosh has no part. It's been discontinued. So what do you do with a six year old refrigerator, trash?

I have Bosch dishwasher, refrigerator, oven and microwave/ convection oven. My convection oven stopped working within a year. $500 for a repair that I knew from the design of the appliance that it would not last. I was right, the appliance stopped working shortly thereafter. Bosch customer service is awful and I would never buy anything Bosch. This appliance is poorly designed and poor quality.

Bought a 500 series refrigerator with anti fingerprint finish. Used the Bosch stainless steel conditioner on the doors. Ugh! Now the doors have large spots where finish is coming off. What a cheap finish this is. I’ve only had my appliance for 5 months.

Our experience is similar to what others have already said. Bought a brand new 500 series dishwasher in August and it has stopped working. Technician ordered a pump, installed it, but it did not work. They now thinks it's a main board. We don't know if there is a board even available. We have been getting the runaround with customer service, we call almost daily, with ZERO satisfaction. We ask to talk to supervisors but again, they are not willing to do anything other than continue to say they need to try to fix it. We're going almost a month with no dishwasher. We are ready to rip it out and just take the loss. Will NEVER buy a Bosch again and will be happy to share our experience with others who are appliance shopping.

Terrible customer service. Bought stackable washer/dryer less than 2 years ago. The one year warranty with Bosch expired, I also bought an extended 3 year warranty with IA service plan. 8 different technicians could not diagnose the problem. Bosch would not let me talk to one of their technicians for advice. They charge $179 + $20 for every 6 minutes to come.

Bosch Mixer & Hob – Expensive but Unreliable. I am extremely disappointed with Bosch products. Both my Bosch mixer and Bosch hob started malfunctioning after just two years of normal household use, which is unacceptable for a brand positioned as premium. The mixer has developed operational issues and no longer performs consistently, while the hob has functional problems that affect daily cooking. These are not minor wear-and-tear issues but clear reliability failures.