Bosch Appliances Reviews

I have bought between 2025 and 2026 two microwaves, a gas stovetop and a dishwasher, however, I am very disappointed in Bosch. The reason I bought Bosch was for quality of product. Well, that is not the case. My microwave top vent fell on my mother's head while she closed the door, making a cut. I called customer support since the microwave was still under warranty and they picked a Bosch dealer to come install it. After the tech installed it, he realized the reason it broke and fell was due to hinges on door are not aligned; he couldn’t fix it since it’s a factory defect.

Avoid Bosch HVAC Units. I regret purchasing a Bosch HVAC unit. This appliance, which costs around $9,000 and is marketed as an investment with a 12-year lifespan, has been problematic since its installation in September 2025. As of August 2026, the unit has spent more time out of service than operational, requiring five service calls without a lasting solution. Bosch has been unresponsive to our situation, refusing to replace what can only be described as a “lemon.” It’s frustrating that they don’t have a “lemon law” for HVAC systems, especially given the significant investment. Currently, we’re informed that the compressor is broken and not covered under warranty. This situation feels akin to being told, “Your car is fine; it’s just the engine that doesn’t work, and we don’t cover that part.”

I bought my 800 series over-the-range convection microwave in April 2022 - just four years ago. The microwave function stopped working (everything else works just fine) so I called factory service. Their estimate for repair is $1919.35, and I had to pay $293 just to get the estimate. Clearly, the appliance was designed to be prohibitive to repair. I will not reward Bosch by buying a replacement from them, and this is the last time I'll buy Bosch for anything.

My 4 year old induction 36" cooktop (NIT8669UC) packed it in. It kept tripping the breaker. Although I loved the performance I am disappointed that the repair estimate ($1700) is more than 1/2 the purchase price ($2700). I expect longer longevity from Bosch or for them to stand behind their components.

I've had 3 Bosch dishwashers, 1 fridge and 1 cooktop. The dishwashers have poorly designed racks. The popups in the flatware racks fall through every day and the handle pops off too. The icemaker in the fridge overflows ice into the bottom of the freezer every day. And the door handles are designed so they catch crumbs that pile up and have to be sucked out with a vacuum. Common sense would fix some of these issues. Basically works great, but the design aspect is functionally poor.

Within 2 weeks of purchase the Bosch 300 Dishwasher began to intermittently fail to complete the cycle. Contacted Bosch, tried all the resets, no luck! Got a service tech out, found a defective control module, and ordered the part. A week and a half later, no part, no idea when or if there will be a part, and absolutely NO help from Bosch. Buy something else. Bosch does not care about their customers.

We gave up on our terrible 3 door Samsung fridge and junked it before it's time (too many problems, reviewed previously), and we replaced it with a Bosch 3 door, 500 series refrigerator - freezer. Glad we did and should have done so sooner. The Bosch fridge is way better designed, holds more food more accessibly. The ice maker/water dispenser works very well for cool water, crushed or cubed ice (Samsung never did despite a factory replacement of the ice maker). The Bosch temperature is easy to control and after one month seems very reliable. Customer service has been excellent. We ordered and additional tray for the right door (the appliance comes with 3 shelves but there's room for 4); the Bosch service reps were easy to reach by phone and helpful.

I don't even want to give one star. We purchased our Bosch 800 series dishwasher (top of the line) from Home Depot on July 8, 2026. Home Depot wouldn't install it because we needed it hard wired. So we had to hire someone else to physically get it all hooked up. Done? And that cost us another $250. Ready to roll? Nope. Wouldn't drain, water sitting in the bottom. Error message E61 multiple times. We contact a plumber to come in to inspect all of our hoses and pipes for any clogs. Replaced the pipe between the dishwasher and our sink because MAYBE? Another $250. Nope. STILL didn't work. Called the installation guys who came back and went through everything again. Not the installation. They said, "Call Home Depot" as maybe we got a lemon.

I bought a Bosch kitchen appliances about seven years ago. About two months ago our refrigerator was not getting cold enough so we scheduled to have a Bosch repair guy come out. He said ”great refrigerator and I have the same one but they no longer make parts to fix it”. DAE Woo manufactured that unit for Bosch and they went out of business. Since then it’s taken weeks to get a new unit from Bosch will a very slight discount. Then they have a replacement unit delivered and it came damaged and dented so it had to be refused. The second delivery they said they won’t bring it inside and left it in my garage. I believe a class action suit should be taken up against them because I’m sure many have incurred the same experience. Bottom line is I would never buy another Bosch product in my lifetime nor would I recommend them to anyone!!! Buyer beware!!!

⭐☆☆☆☆. My experience with Bosch customer service has been extremely frustrating. I reported an issue with my dishwasher and have provided photos of the error code and the problem through the app, yet the process has been repeatedly delayed instead of resolved. After multiple contacts, I was informed that another technician visit would be required, even though the issue has already been documented.

Purchased a Bosch 500 series fridge and less than 5 years I experienced a complete seal system failure, which costs 2k to repair. Bosch does NOT stand behind their products. Never again will I look to this brand for a “luxury” appliance. Contacted Bosch and they took over a week to respond to me and offered 20% discount on parts. No thanks. I’ll buy LG that has a much better warranty.

I recently had an issue with my Bosch built in coffee maker. The original warranty had expired but I had purchased an extended warranty from Bosch. What I didn't know is they outsourced it to a third party. I has been a nightmare. After 10 phone calls and 6 emails the service company basically said they couldn't help and closed my claim. They collected a $75.00 deductible which they did not refund. When I reached out directly to Bosch customer service they said they could not help and referred me back to the third party. Needless to say I'm done with Bosch.

I purchased a Bosch dishwasher in October 2022 because of Bosch's reputation for quality and reliability. Unfortunately, my experience has been the opposite. The dishwasher's drying system has failed three times in approximately 3½ years (2024, 2025, and 2026). After paying for a previous repair, the same major system failed again. I worked through Bosch's authorized service provider and contacted Bosch directly, hoping they would stand behind a premium product with a recurring issue.

Refrigerator has been out of commission for 6 weeks + still have not yet seen a return authorization or a repairman that can fix it

Unfortunately I purchased an Italian version of the Bosch range 800, specifically HDS8055U. What a HUGE mistake I made. I didn't do my homework and found out after spilling something in the oven that the range was not self cleaning! A new range that costs 4,000 and not self cleaning! The cooktop design is poorly executed. The only high-BTU burner is located in the center, making it difficult to use other cookware elsewhere. It does not provide a clear indication of its actual temperature - only the temperature setting selected.

Horrendously bad customer service and vile products. DO NOT BUY WASHING MACHINES from this company. It took them six months to replace a circuit panel which stopped functioning after a few months (and this is a weekend house with minimal usage). They don't even deserve a star. I would like to sue them for the return of the $1400 spent on this piece of garbage plus the hours of wait time on customer service. They should go out of business.

We purchased a Bosch dishwasher years ago which sold me on this brand. Over the years we've replaced it three times. The last time was a Bosch and we can't kill it. It remains in as pristine condition as the day we bought it. As we have to replace our other kitchen appliances, they will be Bosch.

We have a number of Bosch products in our kitchen all about 8 years old from when we remodeled. Our microwave and refrigerator both developed issues this past month. The service person was knowledgeable and efficient. Bosch customer service was a nightmare. I didn't get receipts for the service visits from their system. The first time I called in they said I hadn't paid for the first service so wouldn't get any receipts until I did and sent me a link to re-pay. I got that e-mail from Worldpay(?). As the service tech and my bank both had evidence that I had paid, I didn't use their link. When I called back to share that evidence with them, they confirmed I had paid without my sharing it so I don't know what changed between the two calls or if the first person wasn't trained. I let them know I was not getting their receipts and they said the system was working so I was getting them, but said they would resend and disconnected. Still no receipts. Bizarre, blame-the-customer service.

I gave this refrigerator 2 stars because I like the look and, up until the warranty expired, it seemed like a good investment. This is more a review of Bosch's so-called "Customer Service". We purchased the Bosch unit 14 months ago. A month ago, the freezer stopped working (while we were out of town) and we came back to a load of soggy garbage. We got the freezer working again, so we thought, but the Ice Maker would not produce Ice.

I am writing to formally complain about the persistent issues I have experienced with my Bosch refrigerator (Model: B36CL80ENS) and the poor service I have received. Within the first six months of purchase, the ice maker failed and required repair. At 19 months, the stainless steel finish on the left door began to wear off and discolor, despite the unit being well-maintained in a single-person household. When I contacted customer service regarding this, I was told it was a cosmetic issue and no assistance would be offered.

We were so very excited to bring home our beautiful, pricey and highly recommended Bosch refrigerator. My father, an appliance repairman recommended we purchase top of the line. We purchased a Bosch dishwasher as well, with high hopes of one day replacing all appliances with Bosch for continuity and renovation sake. Unfortunately, our refrigerator now sits in our garage while an old, cheap garage fridge is our house fridge. It all started with our ice maker not working properly just months after being purchased. We called around Home Depot, and Bosch and quickly realized, our local Home Depot sold us a Bosch when there are NO Bosch repairman in our area. The nearest being an hour away. We had to beg a company to send someone out. He never could get the ice machine to work and we figured ice was not all that important, right? Well, just under a year later our refrigerator stopped cooling. Again, we were on the hunt for a repairman.

Just purchased Bosch 300 dishwasher at Lowes. Runs fine but lower rack falls off track when plates loaded so you must lift entire rack to move it back on. I’m 76 & it’s very hard to do. Very poor design.

Made the biggest mistake for ordering a washing machine online. Read consumers review and noticed the washer can not be used in my home, because the power adapter is not available. Issued a Return within 2 hrs, and called Customer Service 800 -944-2904, and confirmed the Return, but I continued getting calls after 7 pm and emails at ~ 10 pm with notices to ship my items. This company has such appalling and no service at all - lessons learnt.

June 4, 2026 Bosch 800 series dishwasher, piece of junk. E15 error all the time. Doesn't heat up properly. No customer support. Don't buy Bosch brand products. They don't last longer than 3-4 years.

June 3, 2026 out of the box Bosch 800 series dishwasher, piece of junk. Dead power panel. Screwed up computer. Power off reset every time for a test run that never runs. In an age of of hyper technology a low tech dishwasher from 1985 still outperforms Bosch. Sad, a huge inconvenience and a BIG waste of time for people that have a life to live.

It's very bad service. I don't know why the stores would want sell their dishwashers. It's almost impossible to get through. Their drying cycle is a joke. Nothing is dry upon completion the cycle. I am now holding for 40 minutes and nobody picks up the phone..

Refrigerator needs repair, it's 5 months old, deplorable! Poor service. I am disgusted it needs repair after 4 months

I purchase all new Bosch Kitchen Appliances. You would think Bosch would appreciate customers like this and treat them well. That is NOT the case. Like so many reviewers here, I found Bosch unwilling to help or to stand behind their own product. Their whole strategy seem to be Deny, deny, deny. My new dishwasher has been one of my worst all-time purchases. First, Bosch shipped the wrong model, and had to send out a new one. The new one squealed throughout the wash cycle from the 1st load. I called my retailer who has in-house servicemen. Nice guy. He came out 3 time trying to fix it, and was unable to do so.

We recently bought a luxury built-in freezer that cost over $9,000.00 from Bosch. The freezer came with a dent in the interior, the door seal loosely applied and the gaskets for the door not working. I did not want a freezer with a dent in the interior. Bosch refuses to fix or replace the freezer because the “dent doesn’t affect the performance of the freezer”. They offered us $100 which I refused. I do not want a dented freezer for our newly renovated kitchen. Bosch has refused to replace or fix the freezer. I am still waiting for the gaskets to fix the door and Bosch has told me the seal isn’t important for the freezer to function properly. My freezer was within the Bosch’s one month warranty to “report any damage” and the company still won’t fix the dent. DO NOT BUY. The quality of the product, poor customer service and lack of adhering to their own company warranty is the worse I have experienced with any company, ever.

I purchased a refrigerator 4 months ago and it stopped working. I called and after sitting on hold for 1.5 hrs was given a case number. Bosch tried to arrange a repairman to come out and we ended up getting passed around to 4 different repair companies. Finally Bosch got someone to come out. They said there were several faulty parts that needed to be replaced. They said they could have them here in a few days and get this all fixed. After a few days I called to find out what was going on and they said the parts are backordered until August. It's already been a month and now they are telling me it will be another 3 months!!

Bosch sucks! The product sucks, their "customer service" sucks and especially their service tech - James - who works in the new Bedford, MA area! He came to my home - damaged the cabinet frame around the appliance - did not reinstall the appliance correctly so around 6 months later the same issue happened. The end result is that Bosch did not reimburse me for my additional $550 I had to spend to correct the issue that James caused. Bosch sucks! Buyer beware - GE or Whirlpool - or if money is no object - sub-zero. Bosch = zero!

I am extremely disappointed with my experience with Bosch customer service. I purchased a Bosch refrigerator just two years ago, in January 2024, expecting reliability and quality, but unfortunately, I’ve been dealing with an ongoing issue that has yet to be resolved since it stopped working on April 29, 2026, due to no power.

I have a Bosch heat pump that was purchased and installed in 2023. I have nothing but problems. The first thing that went was the control board. It was replaced and covered because it was under one year. Now I have a reverse valve that started leaking Freon. Unfortunately for me the unit is over a year old and not covered by a warranty. The unit never cooled right. It’s my problem because I let a A/C installer convince me that Bosch is a good product. Not only does Bosch units breakdown but distributors don’t stock Bosch parts. That means no A/C for days maybe weeks. It’s been almost a week that my contractor ordered the part and now possibly tomorrow it will be delivered. Really bad for me living in S.E. Florida. If one more mechanical thing fails I’m going to write it off and buy any other brand but never Bosch ever again. That goes for all their products.

Overengineered, Frustrating to Use. I really wanted to love this dishwasher, but the reality has been incredibly frustrating. For a product at this price point, the usability—both on the machine itself and in the app—is far more complicated than it should be.

I would rate Bosch customer service a ZERO if I could. The absolute worst company to work with. We bought a Bosch refrigerator about a year ago. It has a water dispenser that has leaked since it we installed it. We have spent over 100 hours on the phone with customer service. We have had 8 separate service technicians replace every possible part. Still leaks. After 1 year of fighting with them, they agreed to buy back our leaking fridge. We signed their terms and agreed to move forward with the buyback.

Purchased a series 800 Bosch dishwasher 10-23-25. We noticed an awful toxic smell after about 20 minutes that filled the entire home. We called Bosch and they sent out a serviceman. He stated it would go away with use. 2 months later it is still omitting the very toxic smell that we consider a possible health risk due to my asthma. We called Bosch and they again sent out a serviceman. He disassembled part of the new machine and recommended we replace a part inside. This part would have to ordered and it would be a 2 hour service call as the machine would have to taken apart. He ordered the part and said it would take 2 weeks.

I purchased a Bosch Dishwasher from Home Depot on 4/9/25. It was installed on 4/15/25 by Home Depot. The dishwasher worked well for about 3.5 months, but then stopped working. I contacted Bosch support originally on 9/8/25. I was given #** and a repair was scheduled. When the repair company contacted me, they were in the middle of Pennsylvania and not in my area. I called Bosch back on 9/17/25 and they assigned a local repair company (Affordable TV and Appliance). The repair company came out on 10/8/25 but was unable to diagnose the issue. They sent another repair tech out on 10/14, and he was able to review the issue and identify required parts.

I spent well over $1,000 on a dishwasher because it was suppose to last a long time and work really well. It worked really well, but not for long. I called Bosch customer service and they can send a technician out but will charge $179+parts+labor which sounds like the price of a new dishwasher. I was better off buying any $500 dishwasher. I bought it just over a year ago and it was only ran once a week.

Our fitted-in Bosch microwave has broken twice (had one Bosch repair), and Bosch fitted-in hob is still usable but the metal base of burners are rusted and broken off. Very poor quality of Bosch products (made in Spain). So expensive and so poor quality, nobody should buy Bosch products.

10 month old Bosch 300 dishwasher leaking for weeks before water started coming out onto the kitchen floor. Still under factory warranty, given 3 local repair as we do not have what they consider an “authorized service provider “ within 150 miles. None of them would touch warranty work. That started a two week battle that ended up with a store credit and new KitchenAid dishwasher. Do not, and I can’t emphasize this enough, buy ANY Bosch Appliance until you call all local repair centers and see if they will repair your unit if needed, factory warranty or otherwise. Now let’s talk about the customer service people at Bosch. They are useless. They read scripted responses and do everything they can to stall, hoping you will just go away. And to summarize, I would just share with you the damage this dishwasher did to my cabinet, which cannot be repaired without removing my granite countertop, which is not happening.