Bosch Appliances Reviews

I have been installing tankless water heaters for about 30 years and servicing Bosch for about 20. I find more often than not, they are improperly installed even with the best of intentions. I have found an extraordinary amount of failures with the 240 which is longer under any warranty and was a re-labeled Tagaki. The 250 SX in my Ca coastal area is one failed gas valve after another resulting in an EA error code. Given the cost of repair and options, not a single one has been replaced with a Bosch and most are eager to replace them instead of repairing them. Bosch created an Authorized service provider program where we went to service at least 6, 635 models in a new town home project in Palo Alto, CA. Most were out of adjustment for CO2 emissions, a few were control boards and one was a newly failed gas valve.

We purchased a BOSCH Nexxt Washer in March 2005 because we had seen the ads that it was #1 in ratings. Within the first year, the machine started to have problems stopping after a complete wash cycle had been completed - usually prior to the first rinse cycle. We had a repairman out to look at it and he found nothing. We continued to put up with these issues until this past spring the machine wouldn't spin - period. When the technician that was sent by our Home Warranty Company came to diagnose and fix the problem, the only thing he could recommend was to replace the control panel, which he did. The repairman worked for Sears and admitted that he didn't know anything about the machines and had no specs on how to fix it but was very kind and helpful. This seemed to help the problem for a few months but in the past few weeks we have once again noticed the machine would not complete a complete wash/rinse cycle. In the meantime, a load of clothes sits in the washer. Calls to the 1-800 Customer Support number are a waste of time. Today, I am going to try again to find a repairman who will work on this worthless washing machine. I will never buy another Bosch product.

In 2005, we bought a Bosch washer. In 2008, the whole motor was blown out and it was mildews and computer did not work. We junked it as it would have cost $800 to fix. We bought our dryer in March 2008 and it has been a total lemon. We had a problem in August with the heater/igniter. It is now Oct 7, 2008 and we still have no dryer. We have had several technicians come out to help us. When the last tech came out three weeks ago, he tried to install the igniter but it broke. So I am still going to the laundry to dry my clothes. I am extremely unhappy with the Bosch service. They have a customer service problem to the extreme. We are still waiting for our dryer to be fixed.

I have a BOSCH MICROWAVE and DISHWASHER. I have had no problems what so ever with either one. I bought them new installed them myself. I have never had a service call on either of them. I have had them 4 four years. I love Bosch and am putting them in my new house I'm building.

They have not been able to service my washing machine correctly. The service man keeps calling Bosch's help number to walk him through this. He originally ordered the wrong two parts but Bosch's help desk told him the correct ones to order..The door was not closing correctly and the soap dispenser was retaining water. After Bosch advised him of the correct parts he needed he th en proceeded to ask them how to fix the machine with the parts since he did not know how to open the machine to get to the inside.

I have one word to say "Crap"

In 2005 we bought the Bosch front loader washing machine for $1000. This is now 2008 and the machine is a total loss with the motor and the control panel broken. Also we purchase the Bosch gas dryer in March 2008 and it ha a burnt out igniter which will cost $40. That is 3 months. This company has an extreme customer service problem.

I depend on consumer's report on the best dishwasher. It was Bosch.I purchase Dec.2008 broken april 2008 only 4 months...they send bosch authorize repair man to fix...order the parts can't fix..wait another parts.2 more parts same thing..they send another repair company..still they change the parts that has already been replacd. the waiting for the repairman schedule and the waiting for the parts took forever.

i bought an aquastar 1600h that was delivered with the power button physically broken. i called bosch to remedy the problem but all they were interested in was finding a reason to void the warranty which they did after dozens of question about the installation. the installation having nothing to do with the broken switch. i will not buy anymore bosch products

I have written Bosch customer service twice; 1st,several weeks ago and yesterday. I doubt I will get a written response. I have looked at this website and am very disturbed to see the serious complaints about Bosch products. Looks to me like a class action suit should be attempted on the gas stoves. I will be happy for you to contact me. Thanks for any help on my problem, and the others mentioned at this website.

Since the purchase of our top of the line Bosch dishwasher we have had to replace the control panel and the drain pump three (3) times.

My gas stove is leaking gas. I have called Bosch numerous times to get a service rep. The service rep in my area will no longer service Bosch products because of the trouble required and the length of time to get reimbursed for his service work; therefore, Bosch called another service representative for me. I waited four days for this person to arrive.

Our Bosch dishwasher was purchased by the previous homeowner only three years ago. It has stopped working correctly. It ran for almost four hours last night without finishing the cycle. I checked and this seems to be a very common problem with this particular model. I have talked to the customer service people at Bosch and they will only pay for a new circuit board - not labor.

November I purchased a Bosch tankless water heater. Before purchasing it I read the info on their site and followed instructions. In order to have it installed it asks you to enter your zip code to get a list of authorized installers in your area. My zip came up with 0 installers. But the message says Our database cannot currently locate a Service Agent/Installer in your zip/postal code range. Licensed plumbers or gas technicians are qualified to service or install our products. Any service or installation questions can be answered by calling our Technical Support Department or by emailing. Our tech support is available 8:30 - 5:00 ET .

I have owned a Bosch Washer and driver for 3 years, purchased them for our new house. I researched and all data pointed to Bosch as the best on the market, at that time, so we purchased the top of the line Nexxt washer and dryer from Home Expo Design Center. They have no worked properly since coming in the door. The dryer we received had a bad door which had to be replaced.

My 1-year-old Bosch stove was leaking gas. I called PG&E on Dec 19, 2007, because I smelled gas in my kitchen. Prior to this I had been getting extreme headaches daily. PG&E shut off my gas and told me that the stove was leaking and that the shut off valve on the stove was defective. I called Sears where I bought my stove and called Bosch. They said that they would fix or replace the stove. This was on Dec 19, 2007. It is now Feb 29, 2008, and I still do not have a stove. I have called and written letters to Bosch, the CEO, and to their customer care center. I was told by a lady at Bosch that it would take a few weeks to process my paperwork. This was around Jan 10, 2008. I mailed forms to them and had my son call and fax forms to them. Still no answer.

My Bosch stainless steel convection range computer failed within one year causing damage to door parts and control knobs due to heat escaping at the top of the door during cleaning. Repaired under warranty without argument after waiting 2 months for parts to arrive. The computer has failed again within 3 months of the warranted repair. Bosch will cover the part but not labor.

I had just finished heating up some bread in my Bosch gas oven when the outer door literally exploded--sending thousands of shards of safety glass everywhere. We were very very lucky indeed that neither myself, my husband nor our 9 month old baby (who loves looking at his reflection in the oven door....) were hurt in this incident. The most disappointing thing of all is the lack of any form of concern or even a response from Bosch or the store from where we bought it from.

The duel fuel freestanding range takes 30 minutes to preheat. I had it checked twice because I thought something was wrong with it. The temperature was correct.

Purchased the Bosch Nexxt 500 washer and dryer.

Purchased a new Bosch dishwasher in July. Have had four service calls, three of which parts were exchanged. It has made the same noise since new, and has not washed dishes clean.

I emailed Lowe's and The Bosch Corp. on the problems I encountered with The Aqua star 250SX ng. I contacted both at the same time along with sending you a letter. I still have not heard anything from Bosch. Lowes contacted me very quickly. They called me today and told me to bring in the unit along with the receipt, and they would fully refund me, even after one year's time. To me, that was outstanding service on Lowe's part, and I will continue to be a loyal customer with that kind of support.

My Bosch NEXXT 500 series gas dryer started to read an E:01 message in Oct. I called customer service; they told me the next available time was Nov 5. Technician comes and says there's a computer malfunction. He needs to order the part. So he comes back a week later. He opens the box, and it's the wrong part. He tells us to call customer service and reschedule; we called and they told us they won't have the part until Dec. 18. What can we do? Today is the 18th. Warren came and all of a sudden he says its not a computer problem--it's because the air-duct is clogged. He pulls out the duct connected to the machine and yes... the error message was gone. We ran a test cycle and after 10 minutes, no error message. So instead of him waiting there for an entire 40 minutes (one full dry cycle), we asked him to give us his number, and if there's a problem could he come back? He gave us his number and left. Half-hour later we realize that the regular cycle (40 min.) jumped and ended within 15 minutes. The timer was jumping minutes, top it off... the dryer was not heating properly.

I purchased the Bocsh AquaStar 250SX NG from Lowes in Dec. 06. It is Dec. 07, and the unit is completely useless at this point. It never operated as it was supposed to. It never had constant hot water, and had a lot of cold spots even after many quick fixes that were recommended. I have had nonstop error codes; EC and EA. The unit constantly shuts down and needs to be re-set. Recently the erroors were coming more often to the point were it would not operate at all. I called Bocsh's tech support. The first call I sat on hold for an hour and forty minutes. After a tech finally came on the phone, I was disconnected. I called back and waited yet another hour to speak with someone. After I finally was able to speak with a tech, I did all that was asked of me. I even had a new gas meter installed to get the required gas pressure and then some. I asked if they could send someone out under the warranty and was told I could hire a plumber myself and pay for it, or I could continue dealing with the techs over the phone to solve the problems. I finally got the unit working myself.

I purchased a Bosch Nexxt washer and dryer (100 Series and 500 Series respectively) nine months ago. The door gasket has developed a slimy mildew problem. My bath towels always smell musty after being washed and dried, even though I immediately load the laundered towels into the dryer. Comforters, bedsheets, and jeans frequently become tangled and rolled into balls in the dryer. My daughter has the exact same Bosch washer and dryer. She also has the exact same problems.

I purchased a home with a 3 year old Bosch dishwasher. Immediately after we purchased home, the dishwasher started leaking. We hired a service tech through our home warranty. He looked at the dishwasher and phoned tech support for Bosch. They determined it was a leaking tub caused by spot welds. Bosch said there is no repair for this. We wrote Bosch who said they will not stand by product because it does not have a transferable warranty.

I bought a bosch stove june 19, 2007. I sent out my form for a fifty dollar rebate check and when I call to ask where it is they tell me it has been mailed out but i have never recieved it.it has been four months still waiting I bought the stove at Dracut appliance.

I bought a Bosch washing machine. I only used it three times and while I was using it the third time, the washing machine door would not open and I could not get my clothes out. I had to call the manufacturer and not the place I bought it from because I needed a technician that the manufacturer uses to come out to repair my machine. The technician came to my home, was able to open the door and remove my clothes but had to order a part. He came again a second time and was unable to repair my machine. He is coming again to repair this machine.

Purchased a Bosch Nexxt washer from Lowe's in September 2005. We have had the control board replaced under warranty 4-5 times, and now it's out again, less than two months after the last replacement. We have tried every suggestion made by the technician at Alamo Service Company, to no avail. Between Bosch and its certified service provider, it has been a completely unsatisfactory and frustrating experience. No shows, people lacking the paperwork and history of the machine, having to call Bosch customer service to force the service company out to work on the machine. It's all happened. However, we can find no record of recalls or consumer complaints for this maching, though the technicians told us they have had problems.

I purchased a nexxt washer and dryer less than a year ago and have been extremely dissatisfied with their reliability. I had always heard terrific things about Bosch, but now I wish I had not purchased these appliances. My dryer has had every conceivable part replaced and I fear the same problem will reoccur in about 6 months. The authorized Bosch repairman has been great and has done everything he could do. The latest fix was to replace the drum of the dryer. This seems to have rectified the ongoing dryer problem for the time being. Now my washer is not working.

My Bosch Clothes Washer has a mold and mildew problem sililar to the Maytag Neptune. No Help from Bosch. Nasty persistant mold and mildew problem on the door gasket. Is this a health hazard?

I have been complaining about the Bosch washing machine since I purchased it. It does not clear properly. It does not even have enough water to rinse the dirt out of the clothes. All of my white clothes are now gray.