Bosch Appliances Reviews

I hate my dishwasher. I have had it for 4 years and it's falling apart. The holders for the racks don't stay on, the clips fall off, you can't clean the arms very well, and I paid $1,000 for a terrible dishwasher. I want my Maytag back!

This is sort of a complaint and a solution. I also have the Bosch Washer Machine and within 6 months of ownership, I noticed the awful moldy smell. I did some research on the internet and this smell is not just Bosch washers but lots of front loaders. I bought this product on the internet called Smelly Washer something and it turns out that to get rid of the smell you have to run a very hot cycle about once a month. I almost always used warm. Once I started running a hot cycle every now and then and using this product, the smell completely went away. So to those having problems try that solution. To find that product, just type smelly washer into Google or Amazon and you'll find it. I also noticed my towels started smelling moldy and they have a special product for smelly towels too. Good luck.

I purchased the Nexxt 500 Series washer and dryer from a local Lowe's and the washing machine stinks from mold. My clothes are never fresh-smelling. You cannot clean it out. I've tried. Worse than that, my dryer died, completely died recently. They made 6 trips out to try to repair it before they realized that it was just a piece of junk. I am supposed to be receiving a gift card from Lowe's since I bought the 5 year warranty. I will not be replacing it with a Bosch. I will be buying an old school washer and dryer and will never purchase anything with Bosch in the name. This set was a very expensive pile of garbage.

I wish I would have kept my 12 year old Maytags. The washing machine of the Nexxt 500 [Bosch] leaves mold and never drains no matter what. It stinks and does not clean my clothes. I want my Maytags back!

I purchased a Bosche washer and dryer worth over $3,000.00 and am very disappointed. Ever since I purchased the washer about a year ago, my family complains about their clothes smelling sour. Before purchasing the front load, I had a Kenmore top load. Not once did my family ever complain about their clothes stinking. I have contacted the dealer that I purchased the appliances with and have also talked to other dealers who sell Bosche along with other brands. Everyone has had a different solution to my problem.

I have a Bosh dishwasher that has been a pain since day one. I had the repair person out several times and was told over the phone the reason it wouldn't clean is because the dishes aren't dirty enough. The arm that feeds the spinning arms came loose several times. They have had to replace the printed circuit board 2X. It won't drain, I can't find a manual on line that I don't have to pay for. There is no help from Bosh online without a charge. I also have a Bosh washer and dryer, total mistake! Takes too long to cycle and can't just do a spin cycle or load size, etc. I will never buy another Bosh appliance and advise all my friends and acquaintances not to as well. Customer service is a joke!

I first was told that Bosch would cover the cost of the tub replacement and I would have to pay the labor. The repairman quoted me 8 hours of labor at $850. Then, Bosch decided to repair it at no cost due to a factory defect. Then the serviceman said it would take 4-5 hours to repair and said 11:00 in the morning was too late to come and fix it. When he finally came at 8:30 am 2 days later, he took less than 2 hours to fix it and was done by 10:00 am. Now, after 3 loads of laundry, something has come loose and the whole tub is banging and shaking. I need someone to come out to work on it again, but I would prefer the shop in Pine City, MN, instead of this gouger from Blaine. How many hours did Bosch actually allow for this type of repair? And how many hours did he actually report? I certainly don't appreciate being lied to and cheated and I'm sure you folks don't either. I still don't have a washer that works and I've spent oodles of time and money at the Laundromat.

We purchased a Bosch dishwasher 4 years ago because of the supposed great performance of their appliances. We have had nothing but trouble ever since! The top rack of dishes rarely gets clean. They're filled with 'backwash' food and so is the whole inside of the dishwasher. It's all very hard to get off of everything. We have had it looked at repeatedly and had the plumbing rerouted, thinking that may be the problem.

Have a Bosch Nexxt washer dryer set, very expensive, purchased because of the high rating. Totally unsatisfied from day one. The washer door can't even be closed because of the mold smell that won't go away. I only use HE products and have never used fabric softener. The softener dispenser has water in it after a cycle. Called a repair person. They told me there was nothing wrong. It is shameful that we spend so very much money for an inferior product and from what I read on the blogs. No one will do anything about it! Shameful! The dryer is worthless too! Never buy Bosch! My clothes and laundry room stink and I can't afford and shouldn't have to buy a different set.

Mold in the washing machine. Called Bosch for recommendation on fixing/eliminating. Told me they had never heard of the problem before.

Five years ago, I purchased an expensive set of washer/dryer - Bosch NEXXT models. Within a year, the smell from the gasket on the washer due to black mold was terrible. Lowe's couldn't help. Bosch wouldn't help. Then a year later, the motor went out on the dryer. We were still under an extended Lowe's warranty so no cost except it took them four trips to fix it. At year four, the dryer motor again started making noise and is needing replacement. The washer (we are now at year five of ownership) is beginning to give out, often won't cycle. I bought Bosch because I thought they had a decent reputation. I can see from this board and others that they do not. This $1200 set of appliances is absolutely the worst appliance I have ever purchased. Do not even consider buying anything with a Bosch nameplate.

I bought a refrigerator model :KDN49A04NE No Frost from Bursa in Turkey. The technical service came and opened the package, we saw that the refrigerator was damaged. We want to change the damaged one to new one but salesman said that they haven't got this model, they will order new one. The salesman said the new a refrigerator will come within two or three days. We have to accept this offer. Now I phoned to salesman to ask when new a refrigerator come, he said its not clear, its coming but it passed 4 days. In four days, I couldn't use a refrigerator so that I couldn't cook. Because of the hot weather, the foods smelled and went bad.Now I'm miserable. I trusted the Bosch and I bought all the white house materials from Bosch. Can you help me?

Washer has mold and never cleans completely.Cloths always smells. Dryer now will not dry. Called Bosch techs, no help. Junk. I might as well buy the cheapest next time. At least they will last longer than a year and cost less than two grand.

I bought the Bosch Nexxt 500 series washer and dryer upon recommendation from the dealer and based on the eco-friendly and energy efficient ratings. Although we have not experienced the bad mold smell referred to below, we have had numerous issues with the door on our washer and dryer not closing properly. The dealer has had to come out a good 7-8 times to fix it. And now after only having had the dryer for 2 years, our dryer overheated and the dryer engine has totally failed. The dealer came out and reported the information to Bosch, but all we have gotten from Bosch is a big run-around. Customer service is rude and ignorant and does not want to help you, even upon escalation of the problem within Bosch.It's an interesting way of running a business & standing by your product. These machines are pieces of junk, do not buy !

Overwhelming, awful smell upon water discharge from machine. I cannot go in the room and have to open windows and get dogs out for fear of health concerns. Plumber came and told me it is a problem with these machines, mold gathering on gaskets, etc. which are making this strong smell. I had called Bosch company about black gathering around the door seal before this smell ever appeared and they told me to leave the door open as much as possible. I've done that but now this smell is intolerable and I am worried that if it is mold it is producing unhealthy air in my home. The plumber said there is a class action suit which I would definitely want to join but should I stop using this machine immediately for health reasons?

I purchased a Bosch washer and dryer my dryer from the day it was delivered did not work. I still had my old dryer so I just kept using it. Finally after my father called and yelled someone came out. They said it was fixed. It made a strange noise while it dried. come to find out something was not set right and it wore the drum out in less than a year. $600 to fix, so now the washer, if you do not take the clothes out immediately, yes, they smell. The front glass fell off and the digital display burned out. I still am using it but it really has never cleaned the clothes well. I purchased the most expensive washer and dryer because I wanted the best! I so hate it! It is only a little over a year old.

I purchased a Bosch SHE6AP05UC last November. It worked perfectly at first and after about a month, it started not cleaning food particles off top rack dishes. The serviceman cannot find a problem with it. I have had 7 service calls and done everything that they and Bosch have recommended to solve the issue. I even went as far as to have a plumber come and reinstall the dishwasher, purchased a new disposal, and ran new pipes to make sure it wasn't us. To date, I have requested that Bosch replace my dishwasher. Their answer is that 7 service calls is not enough to warranty a new dishwasher. Yet no one can find the problem and I have a dishwasher that is useless. I now hand wash my dishes. They do not stand behind their products so, buyers, beware.

I bought a Bosch washing machine on 11/2007, model # WFMC100WC/07. This month it completely died. Their service company came out and quoted $769.38 to repair it. I originally paid $929.88 for it. First off, I think a machine that expensive should last longer than 2.5 years, and the repair cost is outrageous. I could not do with a machine and was forced to purchase on to replace it.

The door gasket is dissolving after three years of use. They want to send a technician, naturally. Quality control has been shifted to the consumer. It’s a lousy no class business move that the US consumer is sick of. No wonder there is no consumer confidence. No one really gets excited to go out and buy something new any more. Deep inside they know it is junk that's only gonna give them problems. A dishwasher that makes your dishes nastier, congratulations, Bosch (made in America with foreign parts). Obviously, a door gasket made in China. I can hear the Chinese laughing, "It ok, stupid American buy anything, no worry, send, send to stupid American." I’m disappointed “again.” Has anyone given due consideration to accumulative effects of disappointment?

I purchased a Bosch front-loading washing machine from Lowe's 2 1/2 years ago. From reading the other complaints on this site, I can see that I am certainly not alone. The machine stopped working, and I had a certified Bosch repairman come to my home to look at it. The cost for repair is approximately $800 for the board and motor.

Purchased a Bosch clothes washer over a year ago, paid over $800.00. Just can't get rid of the terrible order it develops. More than once a week, have to run a cycle with bleach to relieve the bad odor. Clothes smell bad after washing. The consumer has to purchase additional product to help eliminate the order but it does not completely eliminate the problem. If I had known this before purchasing, I would not have bought it. Salesman did not warn us of the bad report. Is there anything I as a consumer can do to be refunded or assisted in dealing with this matter, or do we just take it in the shorts and take it to the scrap metal recyclers? Please help. Can't stand the smell anymore.

I just came across the complaints on this website about Bosch washing machines. Until today, I thought I just had a ''lemon'', same story as everyone else. My machine makes the clothes smell terrible unless I spray the drum periodically with bleach and then run a full cycle and prop the door open between uses. The control panel will show 1 hour to wash a load, when I come back 1/2 an hour later, it says 1 hour 40 mins left (or some other time that's greater than the original time). Our clothes are 'worn' looking very quickly and the whites never get clean again and become dusting cloths very fast! I complain constantly about the machine, so much that my husband tells me to go buy a different model even though we spent over $1000 on this one last year. Do not buy a Bosch washing machine. We are still putting up with the black mold gasket and the stinky clothes because we spend $1295 on this washer and can't afford another one right now.

My Bosch washing machine which is only 2 1/2 rs. old and cost me $800.00 broke. It needs a new motor. When I called the company to complain, they gave me a runaround for a week, claiming they never received my fax of my receipt, only to be told it is out of warranty. This machine turned moldy and made our clothes smell. Only to have the motor seize. Their products are not worth the money they charge. I am disappointed with this company. We are a family of 5 and need a washing machine, we could not afford to keep purchasing products of $800.00's every couple of years. I expected to have this machine for a long time and was upset that Bosch does not care about there consumers. Running to a laundromat every 2 days is expensive.

On September 26, 2008, I purchased from Lowe’s in Vacaville a Bosch tankless water heater, installed by a plumber and according to specifications in Bosch manual. Less than six months later, I began experiencing cold showers. I called the plumber. He removed the tiles and plumbing in two bathrooms and replaced the mixing valves, believing that that was the problem. Then a second time, replaced mixing valves, not thinking it could be the new hot water unit. Still, experienced cold showers.

Bosch Dishwasher I purchased on 08/2006. SHX46A05UC/36

I bought a beautiful Bosch stove in 2006. I have had to have the stove/oven repaired 3 times due to a faulty electrical board. The first time it was because the oven got too hot when I was self cleaning it. A customer service person said that I should never clean before a party because you just don’t know. What? The other 2 times, one being today, the clock went out on the stove. When I went to reset it it froze up. I cannot set the clock or turn on the stove. With the amount of money I have spent on repairs, I should just by another stove. Also, Bosch dishwasher has a mind of its own. A single washing takes 75-85 minutes! It is so incredibly frustrating. I have spent too much money on having this stove repaired. Between repairs and the water bills I pay from running a dishwasher for as I long as I do, I can say I will never buy another Bosch product again. Obviously, they do not last because they are not made well at all.

Three weeks without hot water! Our second Bosch 115 hot water heater sprayed hot water all over me and my closet from the seam. I was told to turn the water back on and send a photo of it! Now they require $250.00 for the old unit before they will send us a new one in 4 to 5 business days! That's one month without hot water! I've gotten the same old routine from every tech support they have including their supervisor.

On 3/5/10, we bought a Bosch gas range oven(Model num:HGS3023UC) and last month, the oven's head melted. Every time we turned the oven on , in 10-15 sec, the oven would shut off by itself. Then we called service and they told us that they would come to fix it, but after three weeks, nobody is here. Still, to this moment, we are waiting for the service.

I own an appliance repair company and have personally been on over 10,000 service calls. I am waiting for a response from my third letter to Bosch before I post all details of my experience on my web-site.

We purchased a Bosch front loading washing machine, the Nexxt Premium machine. Just after the warranty ran out, the LCD display went out. I called to get service and just the part was very costly. With labor and parts, we could easily purchase a new machine. I have been very disappointed with my purchases. I would not recommend Bosch to anyone.

We purchased a Bosch Vision 300 Washer Dryer Stack on June 25, 2010. Our first service visit is tomorrow, but only because we've been away for a week. The washer leaks water onto our wood floor. The dryer doesn't dry; it just turns off, wet, and beeps. We have spent $2200 plus installation costs. We were at the beginning of the beginning of hell. Bosch's website gives 200 characters to state the problem; so much for interest and support.

Bosch refrigerator ice maker is poorly designed out of thin plastic that helps to release the ice from the tray. It was replaced just out of warranty. The mother board went bad at 26 months. Bosch people don't stand behind product. Over $600.00 in parts and repairs on a $2,000 appliance and they have given me two months of run around phone calls, sending paper work and said that they can not reimburse. Ice maker (part is ordered as ice cream maker for those of you who wish to fix yourself) will break again. I'm very disappointed in this product and more so in the terrible service and poor quality. I will never buy Bosh again mostly because of them not caring about customer satisfaction. Read on, so many complaints about Bosch.

When I was renovating my condo a year and half ago, I changed all my appliances to Bosch. A month after Bosch oven was installed, I noticed the oven turns on by itself but I thought due to new installment, it could happen. Two weeks ago, 6/2/10, I woke up at 7AM smelling something burning (I initially thought since just Memorial Day was past, someone was still barbecuing outside). When I came out, my kitchen was barbecuing. My Bosch oven turned on by itself with my pots and pans stored inside the oven. I was scared and in panic how can an oven turn on by itself and what if I was not home? My house could go up in smoke and no one will notice it was caused by the oven turning on by itself.

I purchased a Bosch dishwasher model = SHX98M09UC / 53 SERIAL = FD890300008 on 5/22/2009. The performance of this machine is unacceptable. From the very first use, it was apparent that this machine would not remove food product and food smells unless four consecutive cycles were run. The dishes and glasses loaded into the machine were not heavily soiled and did not have baked on food. In most cases, all visible food products were scraped off and the dishes and glasses before a cycle were run. Eating utensils have never come clean. Glasses and dishes will always come out of the machine smelling like whatever food product was on them.

We bought a Bosch front loading washing machine a little over a year ago. Other than doing a lousy job on things like comforters (which we were assured it could handle), it does a fine job washing clothes. It also does a fine job of chewing holes in clothes. For some reason, the washer will occasionally pull a piece of clothing into the door/gasket area where it gets caught and destroyed. In the process, the gasket also gets severely damaged resulting in water all over our floor. We have had this replaced three times and now it has happened again.

Bosch cancelled a service appointment the same day. We had taken off work to be there for the appointment.

Oh my. Could it possibly be true that they did not order 2 of the 9 dishwasher parts that burned? Will it be another 7-9 business days? Welcome to my continuing story. I called Bosch this morning and they have not called me back to let me know when I might get my dishwasher parts, but I am thinking bad news or I would have heard back. Remember, business world, if you do start a fire in someone's house, there is a way to make it right, and so far Bosch is very, very slow. I am not blaming them for the smell of melting dishwasher in my home, but they could have earned back my loyalty by saying that it is just not acceptable to have something with the Bosch name start a fire in your lovely home. Here is a new dishwasher that will never treat you like this. Why do they treat people like this?

My Bosch dishwasher caught on fire! Luckily I was at home, and put it out with a fire extinguisher when I saw flames shooting from where the buttons used to be. Apparently, there was a recall, but I did not know. Now 9 parts need to be replaced, only 7 of which have thus far been ordered. It has been 12 days and 2 service calls and I am no closer to having a functioning dishwasher.

We bought a Bosch front load washing machine several years ago. I was reading on this site about problems people had with the washers. I wish I had read before I bought. We are having the same problems with mold, and were told to leave the door open after each use. The major problem, however, is that our clothes are not getting clean. The washcloths still have makeup on them after being washed, even when using bleach! I don't think there is enough water going in, hence, I have recently taken to filling up a large watering can and hauling two to six gallons of hot water from the kitchen to the laundry room and adding more soap. I feel like a washer woman from early in the last century! Our water heaters are in the garage, and so little water goes into the machine that the water never gets a chance to get hot, even on the hot cycle!

We bought a Bosch front load washing machine several years ago. I was reading on this site about problems people had had with the washers. I wish I had read before I bought. We are having the same problems with mold and were told to leave the door open after each use. The major problem, however, is that our clothes are not getting clean. The washcloths still have makeup on them after being washed, even when using bleach! I don't think there is enough water going in, hence I have recently taken to filling up a large watering can and hauling two to six gallons of hot water from the kitchen to the laundry room and adding more soap. I feel like a washer woman from early in the last century!

I contacted about my front load washer and dryer regarding problems with loud spin cycle and gasket crack for washer and dryer is also making loud noises. I paid a lot for these appliances because I thought they would last more than the short time I have had them (2006). I am very unhappy that I will have to pay a fortune to have them repaired! It’s very stressful to try to come up with the money to have them repaired! So they are ready for the junk pile!

Our family purchased a Bosch front load washer and dryer set with the intent that they would be a water saver and eventually a money saver. However, I have found that you need much more water to completely clean laundry. The body odor on the clothes is many times masked by the perfume of the detergent. I have used the correct HE detergent and sometimes used more or less cleaning detergent to get satisfactory results, but with no success. White clothes are either bluish and dingy or yellow and dingy. Even when I use liquid bleach, the clothes do not come out as clean as if using a top loader. Hence, there is no way that this Bosch front loader can wash more than four or five large body towels and come out clean, which the salesman promised it could wash up to a dozen or so. I feel that our clothes are just being washed and rinsed in dirty water. We also have had problems with the washer completely spinning out the rinse water during that cycle.

We purchased a new Bosch Front Load washer and dryer a couple of years ago. Shortly after new, the washer started vibrating during spin cycles. Service reps came out multiple times and never fixed the problem. Now the washer won't spin up enough to wring out the water. Lousy machine, with poor service. We're going to buy another brand, which of course means we wasted our money on the Bosch.

I am so sorry I let the Bosch rep at Lowe's talk me into the Bosch front-loader washer. I had a queen comforter that I was trying to avoid taking to the cleaners, and the guy guaranteed me that even if it was a very thick queen - not a problem, it would be fine. Guess what? - it shredded my comforter. Another problem I have is mold all around the inside band. I thought it was something we just had, but after reading other consumer complaints, it obviously isn't just us. It also doesn't always get all the water out of the clothes, and I have to put it thru another spin cycle. What a waste of money. I am so sorry we bought this machine, and will never ever buy a Bosch product again, much less recommend to anyone. I wish they would come get it and take it away - I hate it! I've been spending more electricity, as it does not always get the water out; ruined a beautiful comforter when it decided to shred it; and I have mold on the band which I cannot remove.

I have issues with the Bosch front loader washing machine. We contacted the company and they said to make sure we leave the door open when finished with cycle and to wipe it out each time we use it. This is not my first front loader, I know to leave the door open but for what we paid for this thing? I shouldn't have to do any follow-up after each wash. I did not have to do this with my other front loaders which were Whirlpools. I wish I still have them.

Our Bosch washer has been repaired twice since we bought it in 2007. Both the computer and motor were replaced. Now it is acting up again. It runs about 90 minutes and doesn't spin at the end. We have to run the spin cycle afterwards. Wish we had bought another front loader instead!

My new Bosch dryer quit working about a month before the one year warranty expired. The first Sears repairman assessed the dryer. Sears sent a part to my address via UPS. A repair appointment was scheduled. Three+ weeks had already elapsed by the time the second repairman arrived. He assessed the dryer and declared that another part was needed. I was very upset. Sears sent $100 for laundry services. After another three+ weeks went by, the third repairman declared that another part was needed. Now almost 7 weeks have gone by, I didn't even try to call Bosch. I still had the one year warranty with Sears.

I have had a Bosch dishwasher for 10 years now, and loved how quiet it was, but I have had to have it repaired 3 times for the same problem. The buttons on the control panel for the cycles won't operate. The repairman showed me the part that he replaced in the door, a cheap white plastic piece. No wonder it would break! I also had problems with the water not always draining from the unit. Sometimes, the container holding the detergent would not open during the cycle, so the dishes would have to be redone. Guess who won't purchase another Bosch?

The higher end 500 series Bosch dryer I purchased stopped working after a month. Bosch's repair center has been out 5 times without success. I had no dryer for over a month and finally, had to install a used dryer, which I have been using. Bosch will not replace the dryer, forcing me to file a small claims action against the company. I also have trouble with the Bosch dishwashers in the house. The extremely expensive, Thermador wine refrigerator had to be replaced and the replacement does not work either. Thermador/Bosch products are awful and the service is as bad. I would never recommend these brands to anyone.

I purchased a Bosch dishwasher on 9/16/09 (model SHE68M06UC). I had 8 service calls on this, and still have the same problem. It is an intermittent failure, of not washing dishes after a complete cycle. we will find the soap cube undissolved, and dishes dirty and wet. The Bosch file has been open for weeks. They refuse to replace or refund my money back, and insist on more service calls. I am not getting any support on my request. Bosch requested a second opinion, to which I agreed. The second opinion service call agreed, that this should fall under the Lemon Law. I have purchased the best energy efficient dishwasher, Bosch has to offer. I am using more water and electricity, because of its failure to clean on the first wash. It then needs to be repeated.

We purchased a Bosch Next 700 front loading washing machine. We have had to replace gasket after gasket. All tear at same place. Now we have mold . Why is no one doing anything about these poorly constructed washers? Water leakage is causing mold, water danger near electric circuits, etc.

My washer does not spin good and I have had it since 2005. The rubber around the front window is molded, the dryer lint area is a pain to keep clean and I have to wash and dry three times a week not once a year. You need spin dry cycle on the washer. I hate these two appliances. I gave up my Maytag for this! I had my Maytag for 25 years and not the issues I have with these two appliances.

I bought a Bosch oven microwave combo in July 09. When my kitchen renovation was complete in Sept, I installed the unit only to find that the microwave section didn't work. I called Bosch customer service and was given the # of a Bosch registered repair company in the area. They came and looked at the unit and said that the problem was with the plug on the oven (which the microwave plugs into) .2 weeks later, they came back with a new part. The microwave worked for about 9 weeks after which it died. It took 34 days to get another replacement which lasted all of 2 days. I complained to Bosch customer service and was told in no uncertain terms that I would be subject to as many part changes as they saw fit to perform. (Bosch customer service plumbs new lows in friendliness, you'll definitely know where you stand after dealing with any Bosch rep I've spoken to 5 in all, with someone called Johanna taking the cake for arrogance).

On March 5, 2008, I purchased Bosch Washer WFMC8401UC and had nothing but problem with washer not spinning water out. It pumped the water out, but clothes still were soaking wet. Several calls to Bosch got no results. Finally, on 11/11/2008 and again on 12/11/2008, repairman came to check washer. They replaced every imaginable part on the washer, still same problem. All the while telling me I am not loading clothes properly, using too much detergent or not closing the door correctly, anything but admit there is a problem. That was on 01/19/2009. It was delivered on 02/11/09. Bosch replaced the washer, same problem, I called, repairman came out and replaced door latch.

I purchased a Bosch Nexxt front load washing machine (Model: WFMC 3200UC) in 2005 and after about two and a half years, had to replace the (expensive) electronics that mix the hot and cold water. Now, at five years, it has started leaking again. I have yet to determine the cause of this leak. I have had to pay for expensive service repairs and replace the electronics on the machine. Fortunately, the leaking is in a basement room with concrete floor and drain. However, the drywall near the washer is destroyed.

They advertise model SHX45P01UC as being "titanium" in color. When it arrived, I discovered the unit is actually white. Even the label on the unit that has the model number on it also says "white". There are no consequences except delay. Plesser's, the distributor, saved the day. My message to them said:

These are defective Bosch spark plugs. Who can we file a complaint with? This ruined a rebuilt engine in very few miles. Now they want to redo the whole engine because of the plug. We have heard there has been trouble with Bosch spark plugs. Could you give us any information?

We have a Bosch Vision 500 Series Washer and Dryer purchased in December 2009. I love it for the most part. The only exception is that it does require planned daily maintenance i.e. cleaning out door jam, soap dispenser, and remembering to leave door open at night. I feel that my clothes get clean, but on occasion it has taken 2 attempts to get out odors like smelly dish rags or children’s clothes with urine. That was true with my top loader as well. I have had on a few occasions/instances where the clothes needed to be re-spun, but the 500 series has a setting for Drain/Spin only. Our water bill has gone down and our electric usage has been lower.

I bought a Bosch 1600 nat. gas tank-less water-heater. So far no problem. When I received it, I installed it the next day(Tuesday) after taking out the old one. I had to get more plumbing to the tune of $110.00. Fit that in. Finished at 5pm. Went to start it for hot water. Didn't work. Called tech support- closed 4 the day.Cold shower. I'm thinking what the "heck" is going on? Next day, talking to tech support, they said its not legal in a "mobile home." (I live in a mobile home) and no no tank-less heater will work period. So now, they want to charge me 20% restocking fee but nowhere is it posted on their website. "Not for mobile homes". So now, they won't waive the20% restocking on the screw up.

I bought a Bosch washer and dryer five years ago. The Bosch washer has been nothing but a headache. The ring inside the front door has lost the wire ring several times now. I don't even bother to replace it, it will work without it. Also the smell is horrendous unless the door is left open. Today, I was going to wash some clothing and the bottom hinge on the front loading door broke. Guess what? It's plastic. I can't find anyone that services this now and I am thinking of purchasing an entirely new set from someone reputable.

The name of the lady in customer care is Susan **. Again, I don't think is right to sell some thing online, post stipulations on where it can & can not be used. If it were an illegal part on my car, it would say "Not legal in Calif." Please help me.

Our son bought us a new Bosch 500 series dryer and washer about a year and a half ago. We have had nothing but trouble with both unit since we got them. Our last repair man said he could fix the problem. After reading all the other complaints, it's clear to me that Bosch has a big problem. We were told that Bosch was the top of the line. I've had some pretty cheap washers and dryers even used ones and none gave us this kind of trouble. We will never buy another Bosch product.

When the Bosch dishwasher that was in my new home went belly up, I just chalked it up to an old appliance. My insurance company replaced it with a Bosch EcoSense. This appliance is so poorly designed that I am amazed. First, the flatware holder is located in the back of the bottom, meaning that in order to put one fork in, I have to open the door and pull out the bottom rack to reach it. What a hassle!

We purchased a Bosch 300 series washer a little over 2 years ago. The sales person told us it would spin out more water so it would take less time to dry. Wrong. It still takes the same amount of time! Not only that but it takes twice as long to wash the clothes. In August we had to replace the boot inside the washer or water would just flood the floor. Meyer and Son said they would warranty the part but we'd have to pay $100 for services.

We bought a Bosch double oven. When it was installed, it did not work. A service call from Sears, from whom we bought the ovens, told us that the computers were no good. We asked for a new oven, given that we did not want a reconditioned oven, when we bought a new one. However, we now need to have the replacement ovens installed. Both Sears and Bosch refused to pay for the re-installation, because they did not do the original installation. We now have to pay for a second time to have new ovens installed ($125). This does not seem right to me.

Our washing machine is not working properly and it is not rotating, so we need your help. Kindly help us in this matter.

In 2006, iI purchased a Bosch Nexxt washer and dryer. From the start, I have had many service calls to this day with no results through extended warranty. The washer doesn't clean the clothes, leaves large amount of water on the clothes and in the tub. The clothes have an odor to them and the seal gets mold on it. So I have to leave the door open all the time when not in use to let it dry out. The filler is no good. Then, there is the dryer. It has even more problems. The design of the fins are made wrong and throw the clothes forward hitting the sensor telling the machine the clothes are dry when they are not.

We purchased new Bosch washer and dryer for $2400 in November 2009. When Home Depot came to install them, smoke poured from the dryer when hooked up. Bosch did replace it and the dryer has been okay since. My complaint is with the washer. They say it's Energy Star compliant. How can this be when it takes so long to do a load of wash? After loading clothes, the sensor determines how long it takes to complete the wash. It never is done in that time. Today, I did a medium sized load consisting of 5 towels, 8 washcloths, a pair of jeans, light jacket, and 2 tee-shirts. The sensor said it would complete the cycles in one hour and 11 minutes. I set my timer. It took 1 hour and 52 minutes. This is energy efficient?

We purchased a Bosch front load clothes washer on Aug. 2005. It has a 5 year warranty on the motor. The motor went out this week, 4 1/2 years after purchase. The only way to get it serviced is to pay a starting fee of $300 to get someone to look at it. We can buy a new washer for $532. Bosch said they were sorry there was nothing they could do. We will not buy another Bosch.

The washer for no apparent reason will not spin out. It doesn't seem to matter how big or small the load is. This happens about twice a month and I must rerun the entire cycle. I spoke with Bosch and they refer you to their local service people but they say they have no idea why that happens and of course, it will never do it when they are here.

We purchased the washer from Lowe’s in June 2007. With a wife and 4 children, we spent the extra money to be able to do more laundry and be green for the environment. The machine quit spinning. It would act like it was going to wash but would not and it has smelled since we got it and clothes did not smell fresh. That’s how it all started. Then I called Bosch and got the repair shop that they authorized to do the repair and they diagnosed the problem to be the lock sensor.

I own a Bosch Nexxt 100 that is 2 years and 4 months old. The machine stops and does not continue with cycles. Bosch said to call a repairman and I was expected to bear all costs. No help was given. After paying for the repairman to come out, he said that a microprocessor was bad. Codes did not tell him anything so he just had to start trial and error system. This is costly. Two years and four months for a washing machine is short life.

I purchased a Bosch 500 series washer and dryer. The washer loads both small and large but failed to complete the spin cycle; it leaves you with soaking wet clothes at the conclusion of the cycle. There was no setting to allow just a spin cycle to take care of this, you have to complete a new full wash cycle. What genius thought of not having a spin cycle? Also, the dryer sensors that some portions of the clothes are dry and stop the cycle which leaves other parts of the clothes damp. Based on my experience, I can only recommend to anyone who asks, not to buy any Bosch product! I will never purchase a Bosch product again.

I purchased a Bosch Nexxt 500 gas dryer. The dryer is high maintenance and has a poor design. Never had a dryer that was so labor intensive! If there is a microscopic amount of lint on the filter, the alarm goes off. It is so annoying to have to tend to the dryer. It is like a crying baby that cannot be consoled. I have read the manual and tried all the troubleshooting suggestions. The problem persists. Do not buy this dryer!

I purchased a Bosch 500 series washer and dryer as I believed that the front loaders would be energy efficient and the best on the market. I have had them just over a year now and am on my fourth service call. I have read many of the other complaints and it seems that we are all having similar issues. I do have a couple suggestions for others that I have uncovered. First, for the dryer not completing a cycle and alarming regarding the lint filter, I found that the ecosystems do not work well and this was confirmed by a service tech. The filter really has nothing to do with the problem. The sensors are the issue as they feel portions of the clothes that are dry and stop the cycle while other areas of the clothes may still be damp or wet. Use the timed drying cycle. Just set it for about an hour or the clothes will not come out dry. I have had other issues with the dryer but it seems to be working pretty well now.

On July 2009, I have purchased a new Bosch refrigerator with a serial number of KGV36V03IE/04. I have requested the service twice to check about the issue of having a lot of water going out and having not proper cooling (last of which was on Oct. 8, 2009). Each time they send the technician, he reports that it is normal and no defect is found. When I bought it, no one told me such a thing may happen and now they refuse to give any assistance despite of having effective warranty of one year. A lot of food is damaged due to the flow of water going from the ref over and above the inner body.

My 10 year old Bosch oven has had problems ever since I got it. I have replaced the switch selector twice and I need to change it again. But because it is 10 years old, Bosch says they are not responsible for parts for models that are over 7 years old. So, I can't get the part I need. So, I'm left with a broken oven and am forced to have to buy another one. This is ridiculous.

I purchased a frontload washing machine and want to know why there is not a national recall on them. They continue to market them in every retailer in the country. They have horrible mold build up, they don't clean the clothes, and the $100+ seals need to be replaced every year or two. How does this go unchecked? With no exaggeration, everyone I know has an issue and even the salespeople acknowledge there are major issues.

I bought a new Bosch dishwasher on 8/15/09. Delivery and installation (just a mere $199 extra!) were set up for today (8/26/09). I was told the installer would call me yesterday (8/25) between 6-9 p.m.to set up an installation time. I got no call from the installer last night. I took the day off today to wait for the installation. It is now 5:02 p.m. and no one has shown up... I've been waiting since 7 a.m. grrr! I called your "800" number and was promised a call back within an hour - that never happened! I never got a call back. I called my local store where I purchased the appliance and talked with "Rick". He promised to check into things even though "appliances" isn't his area. He did look into things and he got back to me! Please reward Rick...he's a very good employee!

My Bosch dishwasher SHU43C with serial no compliant with the recall list burned out the circuit board just like the recall incidents. Their online form said my dishwasher was covered, but they told me on the phone it was not. Still under warranty, I requested for repair. The guy they referred me to stood around for an hour and played with the dishwasher then said it was a circuit board problem, as we told him Bosch said to us before he came. Now he is charging us $25 an hour to fix it.

I purchased entire new set of Bosch appliances plus washer and dryer. Dishwasher doesn't dry dishes. Sanitization cycle doesn't work. Motherboard is dead. Service tech can't fix it and they want to send a second person to see the exact same thing. Fridge ice maker takes 8 hours and made 2 ice cubes. I left if for 24 hours and it made 7 ice cubes. When it dispenses them, it puts more ice cubes on the floor than it puts in a glass. These are all stainless steel appliances top of the line with full 5-year warranties. I get the runaround from their customer service group with multiple people who have to see issues before management decides what to do. If you buy Bosch, stick with Sears if you do. If you can avoid them, think about it. I would not buy the dishwasher for sure ever again. I even offered more money to get a unit that dries dishes. Given the water that fell out, I had to pay my new home builder to fix three damaged tiles.

I purchased a Bosch Nexxt Washer/Dryer. The dryer motor went in about two years, no warranty. It's cheaper to buy new. Stay away from Bosch.

We purchased Bosch frontloading oversized washer and dryer three years ago and within six months, the units both started cracking around the screws. Now a corner piece of the dryer door chipped off where it had cracked. When I contacted customer service, they asked that I send pictures and we were told that it was not the result of a product defect but due to blunt force trauma. It is outrageous to define closing the doors as blunt force trauma.

Bosch does not care about customer service. I wrote them twice regarding my problem and was told too bad. Don't buy Bosch. The expensive products break over and over and the customer service is the worst. In December 2005, my moved into our brand new Shea house and upgraded all our kitchen appliances to include a stainless Bosch microwave and Bosch dishwasher custom to the cabinets. Unexpectedly, we have had numerous problems with the Bosch products we purchased and of course all out of warranty:

We purchased 3 Bosch appliances from Sears in March 2006. We have had to replace the ignitor in the oven 3 times between Aug 2007 and June 2009! One of the burners does not work properly (gas oven) and has to be turned off manually. The Bosch dishwasher has also been a disappointment. Unless I clean dishes before putting them in the dishwasher, they do not clean well. So far, it has cost us over $600 to replace ignitors in the oven and I am not a person who does a lot of baking or uses the oven extensively.

On February 1, when the Home Depot Expo announced that they were closing, I thought it would be a good idea to buy a new dishwasher. I had heard that Bosch was a good brand with good reviews, so off to the Expo to buy my new dishwasher with 10% off! I bought the dishwasher by Bosch, knowing that I might have to buy some parts which I could not find with the machine. The cost of the dishwasher with the 10% off came to $1304.10 plus delivery charge of $129.00 and sales tax of $101.07 bringing the total purchase price to $1,534.17. The model of dishwasher I bought was SHX68M09UC/46.

We purchased the Bosch hot beverage system back on 12/20/08. We had issues, on occasion, with its blowing through coffee discs. Eventually, near the end of March, the coffee maker blew through its last disc and just started spitting water. It didn't matter if there was a T-disc inserted or not. And even when the water was gone, the machine still spit water.

I have a Bosch Nexxt washer and dryer, and I would not kick a bull in the ** with it. It takes absolutely forever to wash clothes, and if you put a drop too much detergent in it, it will not ever spin out. I purchased these and a Bosch dishwasher from Tideland Appliance. I am not happy with my dishwasher either, and I had them come out several times, because I could never get my washer to spin out, when I was washing a bedspread or towels. They tried to run it through different cycles to no avail, so I contacted Bosch, and they told me I was using too much detergent, which I told them I was using what the instructions told me to use.

I purchased a Bosch 2400E LP tankless hot water heater around 2 years ago. When I first bought the unit, it was $1200 for the heater and $300-$400 for the easy vent air intake and removal pipes, and $700 to install the water heater and a larger propane tank to operate the unit. The unit worked fine for the first 6 months, and then it started to act up with all different types of errors, e3, ec, e4. One morning I went to get in the shower and the water was ice cold. Due to this, I went to see if the water heater had another error and needed to be reset. When I got downstairs to the basement, water was shooting out of the heater from all sides. I quickly shut the heater down and turned off all water valves and when I removed the cover to the heater, there was a large crack in the heat exchanger on the left hand side of the heat exchanger. I then contacted the Bosch tech support for information on the warranty. While talking to the tech support representative, they basically said that the warranty was void because the water heater supposedly froze and cracked the heat exchange pipe. I then asked the tech how could the water heater freeze if it’s in a house less than 4 years old with a heated basement. He then said, “Well, I’m sorry, but it froze and we can’t cover the warranty on heat exchangers freezing.” Overall, I got $2200 invested in this unit and got less than a year’s worth of use out of it. I would highly recommend buying from another company other than Bosch because Bosch doesn’t stand by there products.

I purchased a Bosch Nexxt Premium washer and dryer set in January of 2006 from Lowe's. At the time of purchase, I also purchased the Lowe's Extended Protection Plan. From the start, I had problems with the washer and dryer. The washer would not extract all of the water. It smelled. My clothes smelled and it shook violently even though it was on a level solid ceramic tile floor. The dryer was noisy and made a scraping sound when the drum turned. During the first year, the washer and dryer were covered under the manufacturer's warranty. Although I complained about these issues, I was pretty much told that I would have to live with the washer and dryer and its defects. When the manufacturer's warranty expired, the Lowe's Protection Plan went into effect. I went to Lowe's and complained. They told me to complain to the Lowe's Extended Warranty group.

I wanted to bring something to your attention concerning my experience with the Bosch Corporation and hopefully you can forward this information to the appropriate party in the hopes that I can regain my confidence in your products.