Bosch Appliances Reviews

Door handle of Bosch Washing Machine broken... tried to get a technician for the past 24hrs. Appointment was confirmed for today and nobody showed up, Customer Service Officer not capable to reach the Technician as they are in UK - I am in Singapore! What a useless company - not to recommend at all! You pay luxury prices for their appliances and the service simply sucks!

I purchased a Bosch dishwasher model SHE45M05UC that was delivered in August 2009 from Freidmans Appliance in Pleasant Hill, CA. I had my last dishwasher, a Whirlpool for over 20 years without a single problem. Freidmans told me they were out of stock of the model that I originally ordered and substituted in the SHE45M05UC. I ordered the model just below this one. I noticed after I began using it that the rack continually got stuck even when I pushed it in very carefully. This caused many of my dishes to break when they clashed against each other as the rack jammed. I have a stack of cracked and chipped dishes, and have suffered a lot of damages. Freidmans did nothing to help me when I reported it to them. I didn't live in my house or use the dishwasher in 2010, I am the only one who uses it and I only run it about once a week or so. I also reported the problem to Purcell Murrays showroom in Brisbane and talked directly to one of the owners about it and he failed to replace the dishwasher.

Purchased a dishwasher and oven in 2007. The DW was rated #1 and environmentally friendly... It's not ... It requires expensive rinse agents and it doesn't clean the dishes. The heating elemental either never worked or broke just outside of the 1-year-warranty. We had purchased the extended warranty so at least they fixed it.... But it still cost that added $150 bucks. The convection oven was also $1000 and doesn't cook several trays of cookies perfectly as advertised...not worth the money. Two years ago the main computer module fell off the back... The glue dried out that held it in place. Thankfully we "jerry-rigged" it back. Now the oven door won't close properly, so the oven turns itself off. We called for service and they said the part is $240 plus $150 for labor. I called customer service to see if they could help out... Nope... They blame me... I must have set something too heavy on the door.

Purchased Bosch dishwasher (Dishwasher SHX68T55uc/01) from Lowe’s - came without plug to connect to power. Was told several times by Bosch customer service that the power cord was an option. The power cord has a special plug associated with it so it cannot be connected to power without the special cord. Also the rubber gasket on the side of the unit was pinched in the door and had taken an improper set which interfered with the door seal. Bosch said since this was a floor model that it was purchased as is. I also received a sound deadening device with the unit that Bosch denies belongs to them. If you want a product that a manufacturer will stand behind do not by Bosch. I spend almost $1000.00 on this junk - it is going back.

My 4-year-old dishwasher has not given me clean dishes or silverware from day one. I always need to recheck each item and then rewash almost 3/4 of everything. Also I need to play with the start button many, many times before it starts the wash cycle. Two neighbors with Bosch machines (one about 900 dollars) are very dissatisfied. The next time I need a appliance, I hope to be smart and read the reviews first then do the shopping.

I purchased a Bosch dishwasher Model SHP65T55US thru Appliance Connections online. The item arrived with no dings, dents to the box - nor on the outside of the dishwasher. It was installed. We were able to use it for approx two weeks and the door all of a sudden wouldn't seal. Called Bosch & they gave us service repair places none of which wanted to repair the dishwasher as according to every single one of them - Bosch does not pay them enough for warranty work. This process took about a month - where Bosch ended up making a deal with one of the repair places to have them come out and repair the door. In the meantime, I took out the top rack & could not get it back in again. So I thought I would let the repairman do it. He came & fixed the door but could not get the rack in. He told us that it is a warranty issue as the top of the dishwasher was bowed.

New home purchase with Bosch dishwasher and I have always heard good things about them....Wrong! The rack does not connect to the door and falls out all the time...breaking dishes! I can't believe Bosch would allow this, as it is a major problem! I get angry every time I load and unload the darn thing and would never purchase another no matter how well it would clean! It does a decent job cleaning but if the dishes break, what's the point?

WFMC3200UC Washer NEXXT series - I believe this must be the first front loader Bosch made. If I'd known at the time of purchase I NEVER would've paid the major bucks I paid. I think it's 7 years old. My Mother has a top loader for 22 years. Beautiful, I think we replaced one part on the thing all these years. Anyway, I despise this washer. It's too small, takes almost 2 hours to cycle AND smells like mold. I have the top & back panels off to remove the out take drain tube which is visibly covered (inside) in black mold. Problem is the way it's put together is like no other Bosch washer.

I purchased the Bosch Axxis stackable washer and dryer in late 2008 to fit in my kitchen closet. June 2014, started to have problems with it making noises while spinning and then it got louder and finally stopped spinning. I contacted Bosch Customer Service who referred me to service repair but did not offer me a good explanation or offer to refund anything for the unit to be broken after approximately 6 years of use and I am the only person using it.

I have purchased BOSCH food processor month ago (because according to my knowledge it's a good company everything made in Germany which is not right, all made in china) then after month my wife noticed a brown spots on the STAINLESS STEEL blade which we thought it's a dirt of reaming food. After I checked it, it was a brown RUST spots. Then I rang them and I have got case number after sending photos to prove that. I was waiting more than 3 weeks until finally I had call from after sales department saying we send your case and photos to technical department and you have to wait their result (it's food processor which means something you use it everyday anyway!).

The plastic end of our dishwasher handle cracked, but I caught it before the handle became loose and broke off completely. It was still under extended warranty and I'm happy to say Bosch sent out a repair person with the $5 part (2 replacement ends) and fixed it without cost to me. The repair guy told me it is a known problem and gave me the extra end to use if it happened again. I love everything else about the dishwasher and have had no problems with it after 8 years... yet.

We purchased a Bosch Dishwasher 4 years ago from Lowe's. 2 Months ago, the Dishwasher front panel 4 buttons popped off and noticed that the front handle is cracked on both sides which caused the buttons to come off. It is made of lightweight plastic. Dishwasher has never gotten things clean for a $720 dishwasher. The lower rack has the utensil bin in the back of the dishwasher (poor Design). We tried to get a replacement and were told by BOSCH that they did not make a replacement model. I would think that for this money the front would be more durable and not made of a lightweight plastic.

We purchased this Bosch model brand new about 2.5 years ago. We noticed intermittent cooling problems even during the first summer of use when it was hot outside but they were intermittent and therefore impossible to diagnose. At the end of this June the freezer compartment went up to 40 degs (it was 12 hours before we noticed it because the system did not alarm as it was supposedly designed to do). A repairman diagnosed the problem as a slow "low side leak" requiring $1200 to repair (not including the diagnosis which was another $250).

On 6-14-2010, we bought a Bosch refrigerator from Wick ford appliance at the Pawtucket, RI location. On May 27, a technician came to out home to give me a diagnostic. He couldn't find the problem. Second employee from Wick ford appliance came the follow day. His diagnostic was "has a sealed system leak, it is a Manufacturer issued and will cost you around 1500 dollars just to fix it." After we paid 89.95 just for the diagnostic they recommend to call Bosch directly. Since may 29-2014, I been calling them to be responsible for the defective item and his response was to pay an extra 1013 more and will get the same that we have right now. After we paid 2200 dollars... Are you kidding? It is a letter from Bosch the we are not going to accept. I hope someone can do something from us and thanks to take couples minutes to read our concerns about Bosch and please make sure you pass this to your friends and family.

Mold collects in a seal on the front door, even though my wife has tried to solve the problem. Bosch's fix costs over $200 for the part plus labor. Knowing what we know about Bosch appliances, the American public should stay away. They are very low quality products made in (guess where) China.

Because of good reviews we purchased our first Bosch. We were told how durable and outstanding they were. A one year warranty was given with the purchase. After 3 months we had problems with the control panel. Then the pump malfunctioned and a new pump was installed. Within this year we have had more water in the bottom and not pumping out. Called Bosch and they had their certified tech....hmmmm who made three appointments and never showed up. Then when he came it was for a whole five minutes to say we needed a new pump. Three weeks later he came and installed a new pump and was there a few minutes, never checking the complete cycle. It still doesn't drain out, so we called our own tech and he informs us that it is now a complete computer board. Oh we also have had to have our racks replaced as they rusted. Then the new racks don't match and don't have a track to stop the dishes from rolling out. We are through and have made a whole family pledge, never again a Bosch… dump Bosch from our lives and buy American who treats their customers with respect.

Bosch Dishwasher rack constantly slides off the non-existing tracks and crack my dishes!

Bosch front load washer - Bought Bosch because of the name brand and believed it to be reputable company. First issue was that the front panel door started to rust just under the soap dispenser. Had it replaced and within a month the new panel did the same thing in the same place. The repair person said it was because we use bleach and it was the cause. If you are not to use bleach, then why is there a bleach dispenser. I can't get the company to recall the product or determine the real problem. My husband feels that it is in the preparation process when making the door (no coating or priming of the steel or metals). This is a Huge disappointment. I plan on reporting this to the attorney general because of the cost to consumers.

Since the second week of purchase we experienced small problems and managed to work around them. By about a month I had to get a repairman and had to pay cash for the repairs which were over $150. This is the WORST purchase I have ever made. A monkey could have made it better!!! Every time I use it, it malfunctions and NEVER EVER GETS TO SPIN!!!!

We have been waiting helplessly for 15 hot days for an under warranty reversing valve for our 4 year old Florida Heat Pump AC made by Bosch. Bosch customer service repeatedly tries to send us in circles, telling us to contact our distributor. We have spoken with the distributor, and they cannot get any answer on just how long we will be without an AC. My husband has respiratory problems, so this is serious for us! The distributor told us that it could be six weeks before we get this warranty part, because they have experienced it before. I have been desperately trying to find the phone number of a Bosch executive to no avail! They are well insulated against consumer contact. Our distributor wished us good luck. Needless to say, we will spread the word far and wide that Bosch does not stand behind their warranty and miserably lack customer service. We pledge to never buy another product manufactured/owned by Bosch!

I bought a Bosch washing machine about a year ago. I was very happy with the machine. But suddenly the machine stopped working. So I called up the call center ppl to register my complaint. I was told that the representative will attend me in next 48 hrs. So I was relaxed. Now it is 4 days. I didn't get a single call neither any representative attended me. Now if I call no one is answering my call.

We bought the Bosch Nexxt 100 Series Washer and Dryer about 5 years ago from Lowe's. For the last 4 years we have had nothing but problems. First the washer. I kept ending up with "cut" marks in things. Almost like someone was murdering my sheets and clothes with a knife. They had perfect cut marks. Bosch offered no advice on what the issue was.

Bosch hot water heater GHW 1600 H - After my hot water heater stopped working, I called support system. I received an absolutely no help from your service. The lady was only concerned about if I was certified to work on my own personal equipment that I bought from your company. I am very knowledgeable about the electrical and mechanical equipment; I am a machinist over 40 some years. She advised me that I had to have a service tech call her to get the information off of her. You can't even find a park to replace the equipment that I have. What piss poor support. I will never buy another product from Bosch.

Bosch nexxt 500 plus series washer and dryer - I have had issues with balance of washer. Goes into convulsions and does not spin water at times and does not dispense enough water at other times. It really is a 50/50 chance of whether it will work appropriately. The Matching series dryer sometimes becomes so hot it burns your skin when touching clothes! Bottom line, POOR CRAFTSMANSHIP AND POOR PERFORMANCE! DO NOT BUY BOSCH.

2014 current line model. I had the dishwasher for about 25 days, pulled out the lower rack and two wheels flew off (I guess rack was out of alignment). There are 4 wheels on each side. But it CRASHED as the rack hit the door - and the DW barely had any dishes in it. The damage to the tin foil they call Stainless interior was scary. When I called Support, they said they never heard of it damaging the door and there was no recall. BUT they didn't want pictures. A second call got a rep who said they are working on the "flying wheels" issue. The Internet shows it's been a BOSCH issue since 2009. Sure they would agree to fix it, but who wants to have a repaired $1000 DW that can so easily get damaged? It was the lack of Bosch concern that upset me the most. I just ordered a Kitchen Aid.

Bosch Evolution 500 Series DI 2012 - Purchased new. The door's front panel rusts. Bosch customer service blamed me, stating I must have cleaned with ammonia based cleaner. I didn't use ammonia based cleaners. Bosch offered 20% off new part. All of my appliances and even house garbage can are stainless steel. The only rust is on the Bosch Dishwasher. Searching the internet I discovered many similar complaints. Apparently the consensus is that Bosch uses stainless steel that isn't passivated in which the process to remove iron oxides from the stainless steel wasn't complete thus allowing rust to form on the stainless steel. Bosch would rather blame me than correct the problem. Buyer beware.

I purchased a Bosch cook top, oven and microwave a couple of years back. Had nothing but trouble. The first year had 3 calls on the oven. Now since January I've had 3 calls on the microwave. I've been without a microwave for 1 month now. Those who have a microwave will understand how inconvenient this is. I've never had a problem with appliances in the past. The latest update: they're waiting for parts to arrive from Germany. Buy LG, GE, Sears, whatever, that has a stock of parts in this country. You won't be sorry you did. Bosch is a piece of crap! And... you pay more for it.

If you want a company that honorably stands behind its products, and has caring customer service, then DO NOT, I REPEAT, DO NOT!!!! purchase a Bosch product. Dishwasher malfunctioning and you are just out of warranty? They don't care. Paid $1500? Oh well... too bad. I purchased a $1500 Bosch dishwasher. 3 repairs to the malfunctioning salt indicator in first 22 months of ownership. Bosch would do NOTHING for us. BTW, paying more for a dishwasher does not in itself shield you from malfunctions. Moreover, our old $500 Maytag worked flawlessly for 12 years. BOSCH = Bad Overall Service Customers Have.

This Bosch wall oven is the worst purchase I have ever made. Sometimes it shuts itself off during baking. Sometimes the broiler turns on by itself during baking, causing the oven to overheat to extreme temperatures. Every computer component was replaced while under warranty; some components more than once. It was finally determined to be "unrepairable" by the repair person who had been here numerous times. The warranty company sent another repair company who told them that the oven did not fail during the one time that they were here, so the warranty co. told me that I had to pay the service call fee & that they would not return. Bosch refused to accept any responsibility for the product. As the extended warranty has now expired, I am now without an oven or any recourse.

We purchased our Bosch Nexxt 500 Series washer on 7-10-2007 and within a few weeks noticed that our laundry smelled musty and that the whites were no longer white. The smell worsened to the point where I hold my breath when using a washcloth as I wash my face. When I called Lowe's I was reminded to use only one tablespoon of high energy detergent, use Affresh Grit Grabber to wipe down the door gasket and the rubber boot of the tub and keep the door ajar. This same information was provided me by Bosch Consumer Service. I also run an empty load with vinegar/bleach every couple weeks. The door stays ajar at all times except when running a load of laundry. There have been times when so little water enters the machine that the laundry comes out still dry in areas but the worst is the bad smell of our laundry. I am so very disappointed in my waste of a thousand dollars and embarrassed that I still have this "Energy Efficient" washer but don't know where to turn.

My children and I nearly lost our lives 3 nights ago in a fire. I went to bed after turning on my premium Bosch dishwasher. I am deaf in one ear. I went to sleep and heard/smelled nothing. Suddenly my 12 year-old daughter came running into my room yelling that there was a fire in the kitchen. I ran down and saw 3 foot flames coming out of the dishwasher. Thank god I had a fire extinguisher, which I had taught myself to use after seeing a Dateline story years ago that most Americans who have extinguishers don't know how to use them. We are now displaced temporarily from our apartment for at least 2-3 weeks during clean-up and without a kitchen for 3-4 months.

We bought our brand new home while the house under construction. Unfortunately, builder already bought the appliances. We checked online the review about bosch and all they said about them it CAME TRUE! HORRIBLE customer service, the microwave panel stopped working and when try to get a hold on bosch customer service was almost impossible. And when finally after and hours and a half they send me with a repair dealer which they were efficient. They ordered the part which arrive to their warehouse delivered from Bosch. A month after and when the technician came to install the part he found out was USED! And when the technician call to report that the REPRESENTATIVE FROM BOSCH was very RUDE which I experience that previously...Now my $5,000 dollars refrigerator it is starting to fail! DO NOT BUY BOSCH MADE IN CHINA NOT IN GERMANY!

Let me start by saying I have lived in 2 apartments with a combined total of 6 Bosch appliances, 3 of which have failed. In my old apartment, we had the Axxis Washer and Dryer (top/bottom) units. The dryer never dried. After numerous service calls which my landlord paid for, it finally worked. The washer also leaked water extensively, causing the hardwood floor boards to come up.

This product hasn't worked since day one. Customer service run around. Product has been worked on multiple times, told couldn't replace until worked on, now that the same code has come up again they say sorry can't do anything warranty up... (just one year) on a product that never worked to begin with. We bought extended warranty, still claims they take no responsibility and point blame to store bought from. Bosch delays all service calls for multiple weeks before coming and when the product broke 2 days after being fixed (supposedly), We had to wait again. They conveniently won't replace and then want no responsibility. This is the only review I have ever written and sadly I am unable to use my oven at all. This is very difficult as I have a family.

800 Series dishwasher is great when it comes to cleaning. Issue is with the bottom rack. The tapered wheels don't stay on the tracks. Particularly when fully loaded the bottom rack won't stay in the track and falls into the tub. We just had Abt Appliance out since the dishwasher is only a month old. Tech said that this is a common complaint and Bosch has not done anything to address it. Very frustrating since it forces you to have to only partially load the lower rack. Will contact Bosch directly and see what they say. If there is no fix we will be replacing with a KitchenAid!

We purchased a Bosch 800 Series HMB8050 Built-in Microwave on 6/2010. On 5/4/2011, their service contractor changed a blown fuse and again on 10/30/2013. We did not have to pay for these service calls or parts. It stopped working again 2 weeks later. On 12/09/2013, they come out and replaced the PC board, switch, and fan. That cost me $99.00 for the service call. Five days later, the glass plate would not stop turning and light would not turn off. Right now we have it unplugged. When we called their customer service department, they said that this is considered a new work order and that I would have to pay for all service charges and parts which could cost us up to $500.00. We paid $1,100 for the appliance and $250 to have our cabinet adjusted to fit the unit in the wall. In 2010, we also bought a Bosch wall oven and dishwasher and have had no problems with these appliances. This has been very frustrating, highly inconvenient, and very expensive. At this point, we are still trying to figure out what to do next. We either will have to pay to get it fixed or buy a new Bosch!

My Bosch Front load Axxis was delivered with a broken drum, there was no evidence of shipping damage. Upon starting the first load water leaked onto the floor and damaged a new floor. The drum was replaced by a Bosch authorized repairman. After attempting to start for the second time, the front panel showed an error code that indicated a faulty control panel. At this point I had the machine for 1.5 months and have never done even one load. I asked Bosch for a replacement and I have a case file, but the service center keeps losing information or telling me that I need to provide more info. All I did was try to buy what I thought would be a good washer. All I have gotten for $900 is a hassle, more cleaning bills, a damaged floor and a worthless piece of junk. DO NOT BUY BOSCH.

I bought a BOSCH refrigerator 3 years ago. Fridge won't dispense water or ice. The unit has a broken wire in the cabinet and the issue is non-repairable. You'd expect this issue with a fridge that 10+ years old. NOT 3!! I paid $1700!! I called customer service and was told that there is nothing they can do, "It's a man made product". I paid a premium for what I thought was quality!!! It was crap instead. DO NOT buy products from BOSCH.

I really like the new Bosch dishwasher we purchased. The problem is that the bottom rack flies off the grooves provided for it in the interior door frame when open for loading or unloading. No matter how we try, the rack seems to disengage from the grooves provided. There are no tracking mechanisms, just gravity holding the rack in place, so we're wondering what we're doing wrong. Has anyone else had this issue and if so... how you've dealt with it. Thanks.

Lousy and poor quality air conditioner's remote was broken down a while ago for my 2 yrs old air conditioner. I contacted with local service and they asked almost 130 $ for a 3 inches long plastic remote!!! I contacted with the head office in Germany and guess what? They made a "huge" discount for 20%!!! Then I told them about this ridiculous discount and they DID not even replied my emails. They do not pick up their phones and when I finally reach someone, nobody knows a darn thing and keep giving me another number to call... This brand sucks big time so do not - for the sake of your family - do not buy this brand!!!

Purchased a Bosch dishwasher. A few years later, the rinse aid section keeps opening up and actually a section broke off as seemed to be dried up. Also a push buttom from the ignition control panel is broken. No replacement part can be found because no longer being made. It was replaced once as a manufacturer recall soon as being purchased.

I bought a steam iron online, paid 54.99 thinking I would get a quality product. From the first use the iron splashed out water onto my laundry. I spoke to Bosch customer services, who were not in the slightest bit interested, said they had no technical people I could speak to and I should take the product back to the shop. When I explained this was a 40+ mile journey they offered a prepaid label to send it back to them. I had to pack the iron and take it 8 miles to my local post office so I asked for compensation of 15 for time wasted on phone calls, travel etc. Incidentally when you phone them they charge a high rate plus a connection cost, ridiculous. They say they will send the money back for the iron, it hasn't arrived yet, but nothing more. They don't seem at all interested that they provided a faulty product and inconvenienced a customer. They have just lost this one. In future I will buy cheap irons and throw them when they are faulty. I can get a lot of irons for what I paid Bosch for one.

We bought a washer dryer for £599 just a little over 2 years ago. It broke down in the 1st year, and it has been repaired by a Bosch engineer, as it was still under the manufacturer warranty. 1 month after the 2 years warranty has expired, it broke down again. Each time the problem was a broken drum. I called Bosch customer service complaining about the fact that an appliance I paid that amount of money for, has only lasted for 2 years. I was told that since the washing machine is out of the warranty, there's nothing they can do. I would have to pick up the fee for repairs. I'd rather buy a new washing machine, instead of paying for the repair of one which obviously is very low quality. That is not something I was expecting from a brand like Bosch, but certainly they don't care about their reputation. I WILL NEVER BUY FROM BOSCH BRAND AGAIN as their products are really bad and their customer service is even worse. I do not recommend Bosch. Stay well away from the Bosch brand, as their products are not worth the money you have to pay for it.

I had three repairmen come out, and they all verified the problem. Each gave me different instructions: dishes should be put in when they are dirty, dishes should be put in when they are clean, use vinegar in the rinse cycle. One repairman spent 20 minutes vacuuming the suds out. I am a disabled senior citizen and a dishwasher is important to me. I can't hand rinse everything every time the the cycle is done! I had to send a picture of the problem. I guess Bosch doesn't trust its repairmen.

Have a common problem (per Google search) on a dishwasher and have been quoted seven days before an engineer can visit a central location for a machine under guarantee. On complaining told that the one day of public holiday was at the root of the problem. Not good enough and would not happen in Germany. Avoid this is the second machine to have serious problems within a couple of years of purchase. Never again.

A £500+ Bosch microwave oven (model HMT85GL53B) purchased only 2 years ago broke just 1 month after the 2 year warranty expired - and Bosch made no offer to help. You would expect such an expensive appliance to last well after the warranty period! We spent the extra money on the kitchen appliances as we thought that Bosch had a good reputation...and there we are! We are appalled at the quality of Bosch appliances and very unhappy with the way Bosch handled it. We wouldn't recommend the microwave / combi oven model HMT85GL53B to anyone, as it has broken so quickly!

Purchased new in 2004. Main range burner (right front) never did feel right, rough to turn and if you put it to the wrong spot (nice light simmer), it would go out, but the gas would still run. New Year's Eve 2007, the oven burner quit at about 3:00 in the afternoon, part way thru cooking a massive prime rib roast. The electric starter came on and glowed, the gas valve opened but the oven burner wouldn't light. Phoned the dealer (Midland Appliances) and asked them for help, they told me that they could have someone out in about two weeks.

Since I purchased my W&D nearly 3 years ago I've had repair people called out at my expense twice. Then a couple of weeks ago my washer started leaking at the front-loading door-seal. I called Bosch to see if they would pick up the tab for this third unfortunate event. They would not. The major cost is, of course, the house call. The Bosch "Customer Service" (joke) rep told me that, at most, they would provide another door seal after I paid a repair person to come and look at the washer and state that it leaked, -- THEN, I must call the repair person back again (my fee, again) to install the seal that BOSCH so generously provided to me (after proof). Only then would I have a washer that twisted my clothes into a knot and annoyed me with constant beeps that I cannot turn off.

It burnt my house down, we seem to have hot water at the tap all the time before it happened.

The tumble dryer was not working properly, not drying the container button kept flashing even though the container was not even a quarter full, and then the handle broke. We call Bosch with the same problem (under warranty) months ago and the engineer said that he could find a fault - he admitted that the handle (top) was broken but did nothing about both problems. Today, we had an engineer coming and all he wanted first was his call charge. He refused to look at it and did not have a spare handle to change despite our phone call to make sure we won't waste time on this. We refused to pay because when we've spoken to Bosch we said that this was an existing problem, and of course now our warranty had run out. We've spoken to a Supervisor and said they could not do anything and could not find our previous call and existing problem.

Dishwasher is three years old. The door does not latch. If is held shut by a magnet. If the machine vibrates at all, the door opens and the machine stops. You have to go in and push the door shut, again. Sometimes, it goes through the entire cycle down to 1 minute, and then runs forever, constantly reheating the water. I cannot leave the house when the machine is on. I have had the serviceman out 4 times, and he refuses to come out any more. Bosch's "solution" to my problem? "Use less soap." Never again. It is a piece of crap - and expensive, too.

I bought a Bosch washing machine - maxx7 - less than three months ago because my previous one which I had for 9 years presented a problem. Since day one I noticed that some sheets were rotten like someone ripped them with a knife. My cleaning lady said that was because they were too old. Maybe but since then more items suffered either by that or by holes! This problem had never happened with my old machine - Ariston brand - or with the neighbor's AEG one, never! The technician came the other day he found no fault and said that I was loading too much the machine. He operated the quick cycle 15min and no problem appeared! He instructed me on how many clothes to load and I did as he said in front of him.

Purchased Bosch refrigerator from Croma in June 2013. Some technical problem with the refrigerator and not working since two weeks. Tried calling Bosch customer care service several times. Finally my tenth call was answered after a long wait for 20 mins on the telephone. They have given me complaint no. and asked me to wait for another 48 hrs for the technician to call me back. Very unhappy with Bosch service. I will never recommend Bosch appliance to anybody.

The panel on front that serves as the only handle - you pull to open the dishwasher - has cracked. It clearly will not last much longer. Very bad design. The dishwasher has been installed for about three years. So far the control buttons haven't popped off, but I gather that is next. I bought a Bosch because a Swedish friend had one some years ago that was wonderful. Apparently, Bosch did not travel well.

Just been on the phone for 1 hour hanging on to speak to customer service. Anybody got an e-mail address?

I purchase 4 appliances from Future Shop less than 2 years ago. The microwave has stopped working. I called Bosch who gave me the number of the approved service person. He refused to fix my appliance because it was not under warranty (although I bought a "bundle 3-year warranty" at the time from Future Shop which I assumed was for all appliances, turned out all BUT the microwave). The Bosch service person said he only repairs under warranty because Bosch pays him "big bucks to do so" and really did not service microwaves anyway! I have been in touch with Bosch now 5 times, no help! I have left messages for supervisors, 3 times. No one calls me back! I would NEVER buy Bosch again! I should have bought less expensive appliances and saved myself money and headaches. Now I have a microwave that does not work and no responses from Bosch. What a rip off!

Have had my Bosch front loader clothes washer for over 5 years. Bought it because I wanted to do my part to minimize my "foot print" in water usage. Yep. A pain the whole time. My saving grace on major repairs is that I bought an extended warranty thru Lowe's, although they've had trouble getting the "right" part from Bosch. (Certified Bosch repair is expensive and not readily available even in Houston.) Dryer has not been QUITE the pain of the washer. It does dry close really well. Just breaks down once a year and tangles your clothes.

In August of 2012, we remodeled our kitchen. The appliance store was running a special. If we buy all Bosch appliances, we would get a discount. Okay, 14 months later, the door handle shattered in my wife's hand, just by opening it. True, there is only a one year warranty on the product, but this was clearly a manufacturing defect. They billed a hefty service charge, although they supplied a new cheap plastic handle for free. I was always under the impression Bosch made quality products; obviously, that is not the case.

I just bought a Bosch Refrigerator and it's not even in my house a week and the inside by the water filter is leaking half a bowl of water a day. The inside of the fridge is not cool enough. For example, my mountains are not blue on my Coors Light. Now the fridge is making all kinds of loud noises. I am waiting for a tech to come out to look at it. Took a week because they will only come out on a day when they're in that area... Pissed me off. They should be bending over backwards for me seeing as I just literally bought the damn thing so I am thinking that I want to send this one back and go with another brand... Very disappointed.

My dishwasher was damaged during a lightning storm. I initially contacted customer service who gave advice, which made no sense (add rinse agent??). Called their local service rep. Service rep contacted their tech department upon arrival at my home & was advised regarding what part to order. Service rep returned, installed part, didn't work. Rep contacted their tech dept. again and was told that was the wrong part & to order another. I had to pay for the wrong part & service call to install it. Service rep installed 2nd part, didn't work, returned it.

I bought a Bosch washing machine a few years ago and while it was still under warranty the front panel began to rust just below the detergent drawer. The service professional came out to have a look and said that the problem was not covered by the warranty. I removed the rust and repainted the front panel only to have it start rusting right away. The problem is that when the machine is on hot cycle the stem escapes into the detergent drawer where it condensates and causes rust. Now the front of the machine is so badly rusted that it is staining my clothes. DO NOT BUY A BOSCH CLOTHES WASHER!

We got a real nice deal from Lowe's on a Bosch electric range. We had been looking all over for a new one during a slight remodel. Saw the range for approx. half price - clearance - and jumped on it... Our budget (or interest) really did not include thinking high-end. The range is great, with all the bells and whistles we wouldn't have gotten otherwise - quick heating ribbon elements, convection, roasting, and warming oven features, nice black glass finish. Plus, it gets light use from us two empty-nesters. Then about 2 months ago, the glass panel on the oven door just plain fell off! (How can anyone make something that just sits there and then falls apart!?) Luckily, it didn't break.

We have three Bosch appliances so rule our bad luck and rule in crappy production and terrible quality. Panel on our microwave failed after a year. Our Bosch fridge (less than 2 years old) - water spout kept pouring continuously and then the ice crusher would come on intermittently. We could not leave home without putting buckets and towels on the floor. Our dishwasher, our last hope for calm, started leaking at the seal on the sides... DO NOT BUY BOSCH. Service line is non-existent. We recommend you research BOSCH failings before buying. We are never, ever buying BOSCH.

We bought the Bosch Gas Range Model#HGS3053UC09. Now the control/display panel is complete dead. The circuit board needs to be replaced. This is the second issue with this stove. Within the first two months, one of the burners was replaced. We bought 4 Bosch Appliances in February 2012 at Pacific Sales, 3 out of 4 had problems. Stove 2 problems so far. Microwave blew up and caught fire within a week. It was replaced since it was under warranty. Refrigerator - ice maker stopped working. NEVER, EVER again will we buy a Bosch product. BEWARE.

I bought my dream kitchen’s appliances all BOSCH on July 8, 2013: the worst decision!!! The microwave does not heat evenly! I use the MW primarily to heat a cup of milk. I set it for one and a half minutes, and what happens? It scorches the top of the milk, to the point it boils over the cup while the bottom of the cup is warm at best. I called their customer service, had a technician come and his response: The MW is working properly... please refer to page X in the user manual where it says to stop the heating midway through and mix the liquid for optimal heating. Really? I think a cheapo MW does better.

Bosch Microwave is about 2 years old and it just stopped heating. It will turn the turntable for a short time then shut off and does not heat. I have seen many posts at various locations on this exact same problem with this Bosch micro. I called Bosch and they gave me the runaround because their warranty is only 1 year and they don't want to admit to this mfg problem. I asked to speak with a supervisor, they said they were all in meetings and will call me back.

We bought a Bosch oven 4 years ago. The self-clean function didn't work the first time we tried as there was something wrong with the door hinges. This wasn't under warranty. We always found that the oven took a long time to cook things, but didn't really give it a second thought. There was also a mystery screw that magically appeared in the warming drawer one day. 9 days ago, the glass on the door spontaneously exploded into thousands of pieces while baking at a relatively low heat. We called Bosch and scheduled service for last Wednesday. Needless to say, they refused to accept responsibility as we are beyond our warranty period.

Bosch are terrible products and there customer service is even worse. We bought a new house and it came with Bosch appliances. After living in the house for 2.5 years the refrigerator’s water filter broke and then the fridge stopped cooling. This happened at the best possible time. I just had my second child who is now one month old child, my mother and father in-law are visiting as well as my brother and sister in-law with their two kids.

I purchased a Bosch washing machine 2 years ago for my summer residence, have probably used it not more than 20 times and it doesn't work. The motor control unit needs to be replaced. I called Bosch and they informed me that they cannot help me since a Bosch certified repair man has not diagnosed the problem. I informed him that there are no certified Bosch repair men in my area which he confirmed!! But he cannot help me since a Bosch repair man has to diagnose the problem (and will charge me a service fee since the machine is not under warranty!). I told him two repair men looked at the machine and one called Bosch and confirmed that it is the motor control unit and I saw the part, it looks fried!! He informed me once again he cannot help me since they weren't certified!! I should have bought a Whirlpool machine; at least with Whirlpool, the parts are cheaper and my husband has repaired my Whirlpool washer with the help of YOUTUBE! There are no YOUTUBE videos on how to replace a Bosch motor control unit. I would not purchase a Bosch appliance again!!

Our Bosch fridge/freezer is less than four years old, yet the handles both top and bottom developed cracks and then sheared off. Bosch was not interested as they said out of guarantee. Their resolution was to purchase replacements. I thought that one should expect a decent amount of time using an appliance before it broke like a cheap toy. Bosch appliances are not cheap to buy. I have never had this happen before as we keep our white goods for a very long time and they wear out mechanically. One expects an item to be fit for use and this does not come under that category. The people I spoke to said a manager would phone me back within 3 hours. That was two weeks ago and I have heard nothing from them. If they care so little for their customers, I would suggest not buying a Bosch item.

Our old dishwasher pump failed after 17 years, so we decided to replace the dishwasher. I spent a lot of time investigating different appliances, and we decided to go with a Bosch. It hasn't turned out so well. First, we had constant horrible smells coming from inside the dishwasher. We contacted Bosch, but they didn't advise of any fixes. We saw on the internet that this was a common issue with Bosch (after we owned it). We did finally find a solution by changing the location of the drain line and where it ties in to the garbage disposal. I would have thought Bosch could have offered that fix, but they didn't.

My refrigerator is 4 years old and has had condenser problems over the last 2 years. The condenser freezes up so we have to defrost the refrigerator every couple of months, plug it back in, and start all over again 2 months later. WOULD NEVER BUY A BOSCH PRODUCT AGAIN...

Just bought a WTV76100US Bosch Dryer. It was installed but did not work the very first time we tried to use it. The Bosch repairman showed up with wrong parts and told me it's my fault that I did not provide an accurate model number. There was no dash in the number I provided, he states. And pray, why did the Bosch operator not tell me a dash was needed somewhere in the number I was providing?

I have been dealing with a non-working tankless water heater for about a week, and Bosch customer service keeps telling me from pictures I sent that the install is incorrect. I have had many technicians come into my home and verify the setup and that Bosch, a reputable company, should accommodate us. It's been under 5 years since we have used these units and with not having hot water for almost a week and the countless phone calls to Bosch and emails with pictures, I am resorting to going to the Better Business Bureau. We had the town of Clifton verify everything before they issued us a Certificate of Occupancy. This CO would not be issued if a potential threat was posed due to incorrect installation. We also called Clifton City Hall, who said install was done according to city code. Of two, only one tankless water heater works.

We bought the machine in April 2008. Last year, we had to spend $200 to replace a control panel. Today, we couldn't get the machine to work. A repairman from the appliance store where we purchased the machine came to our house. "The motor is dead," he said, "It'll cost you $450-$550." We called Bosch - the 1-800 number he gave us - and the attendant told us that Bosch would go out of business if they repaired all the machines whose motors stopped working.

It's the worst mistake my wife and I ever made, buying a Bosch dishwasher! It has never cleaned dishes from day one. You have to put 1/3 of the dishes back in or wash by hand. This was a very expensive dishwasher. We would never buy a Bosch product again.

Bosch Energy Star tankless hot water heater refused to start. 45-minute wait for tech help. Every fix they told me to try failed. Average time on the phone each time 1 hr 45 min. I went through the same dog and pony show each time. I was told to purchase a $50.00 part at their authorized parts house. Part out of stock. It took 15 days with express shipping. The part did not cure the problem. By this time we have gone one month without hot water (in the winter in Idaho). They stonewalled us at every turn. I finally talked to a female in sales who told me I didn't know what I was doing. In frustration I ripped out the Bosch and replaced it with a Rinnai tankless. What a nice unit - problem-free.

We purchased what we believed to be a high-end Bosch dishwasher (Model Number SHX43 CO5UC). We're a family of 2 and use the dishwasher about every other day. After about 2 years, the pump/motor went out and the cost of repair is approaching $500 plus labor. Bosch, when contacted by phone, said it is out of warranty and we were on our own. One would reasonably expect a reportedly high-end product, lightly used, to last longer. And if for some reason it failed, one would reasonably think that the manufacturer would provide some type of support to make the product work (as designed and advertised) at a reasonable cost to the consumer. Note - this is a $600 dishwasher.

I purchased the high-end dishwasher for around $1,300 and it is very loud. On the door and all the literature claims the dishwasher is so quiet you need a red light to tell you it's on. I can hear the dishwasher in the next room. I have had 3 service people come out and look at the dishwasher. They have said the dishwasher is too loud and should be replaced. When I spoke to Bosch office, they refused to do anything. Terrible customer service. I have never been talked to so rudely by a company. Horrible customer service. Bosch does not stand behind their products. I will never buy another Bosch product.

I live on my own, so my machine has not had a lot of use. I bought it nine years ago. The other day I switched machine on and left the room for about 15 minutes. When I went back into the kitchen, there was thick black smoke everywhere. The machine was on fire. I rang a Bosch dealer to look at it. He said in all the years he has sold and repaired the machines, this had never happened. It was a fluke. No reason for it as there was no wear and tear on my machine. I do hope Bosch will take responsibility for this. I was advised to contact consumer advice, but thought I would contact you first.

We paid $645.44 for a Bosch Microwave that doesn't work out of the box. The top of the microwave burned my husband trying to unplug it before it burned the house down. Bosch Customer Service says it's their policy not to replace it with a microwave that functions as advertised, and isn't a hazard to the family. The microwave says “Made in China” on it. We paid extra for a Bosch thinking it would work. We will never do that again.

I purchased a Bosch refrigerator in May 2010. I was happy about the design and sizing. The refrigerator ice maker and water dispenser stopped working right way. I called 1-800-944-2904. Customer service was nice and sent me a technician, who said that the refrigerator had a computer failure. He did order the parts and the parts came the next day. The technician came after two days and said that the parts are wrong and ordered one more time. The parts arrived and the technician changed them; nothing was working. He ordered the left door. The door arrived, the technician came and installed the door and still, nothing worked. After several calls and a lot of aggravation, Bosch sent me another door (don't know why). Finally, I have had to send them proof of my purchase and several calls to management before they changed my refrigerator. I was so happy!

I bought a Bosch dishwasher and it did not work since the day it was installed. The door would pop open after running for an hour. I called Customer Service at Bosch and they had repairman come to fix. After four attempts to get the dishwasher to work, they decided it was unrepairable, although CS argued with me that it was repairable! I sent in all paperwork and heard nothing. I found out that they couldn't read it, their files weren't big enough to receive it, etc. After multiple calls on my part, I found out that they will replace it in 10-14 business days. I have already been without a dishwasher for 1 1/2 months. This is ridiculous! What lousy customer service. I will never purchase a Bosch product again.

We bought a Bosch dishwasher for about $700 shortly after the 2009 recall (dishwashers bursting into flames due to electronics issue). We thought that the quality issues were limited to a single electronic component, and previously the company had a good reputation.

I am in the middle of looking for appliances for my new kitchen. I find myself in awe with what everyone has to say about very expensive appliances that the companies refuse to do anything about. My question is how do they get away with this? It is very discouraging and there should be a way to make these companies responsible for their products and not the loss of the consumers. I have a Bosch dishwasher that hasn't worked for over 1 year because they don't make the part any longer to fix it. What is that all about?

I purchased a Bosch dishwasher in 2006 from a reputable dealer. Over the past 7 years, I have had the dishwasher serviced for a malfunctioning handle, leaking all over the floor, and excessive build up. I have spent approximately $573 on repairs and now it is leaking again with the build up. I have contacted Bosch and they will not help me unless I pay for the repair dealer to come out again for an official diagnosis. To get this diagnosis, it will cost me another $150. The best Bosch will commit to is pay for parts. This is ridiculous!

The receptionist at the 800 number for Bosch customer service is so bored with hearing the same complaints over and over again. I bought the over $1000 Bosch dishwasher in December 2011. I've had two repairmen come out, who know without asking what the problem was. I had used the detergent and rinse agent that had come with the machine. I have complained about the dishwasher not drying, soap still left after 3 regular cycles (the last two to try to get rid of the soap, which didn't work, so I had to rinse the dishes by hand), the light still on after 3 hours, and mold in the dishwasher. What happened to the Bosch company when the machines started being made in the U.S.? Where can we get satisfaction? I'm ready to put a sign up on the main highway expressing my concerns.

We purchased a Bosch dishwasher and about a year later, a Bosch washer and dryer. After 4 years with the dishwasher, the water no longer was hot. We telephoned the company we purchased it from and they referred us to a repairman. Bosch only certifies certain companies to do their repairs. Unfortunately, this company wasn't really easy to work with. They did eventually come out to the house. After a prolonged conversation with a Bosch representative, it was determined the internal water heater was bad. The part was ordered. It took three months for the part to come in and eventually get replaced. When the part was put in by the same company and the machine turned on, the board indicated it would take 367 minutes to wash an empty load of dishes. The representative left and indicated the machine would have to be reset.

I purchased a Bosch Eco action washer and dryer. Do not make the same mistake. Clothes never come out clean - spots do not come out and other washers have cleaned much better! If you run too many loads in the washer, it gives you an error message. When you call Bosch, they tell you that you need to call a repairman and charge you $100. The dryer never shuts off - it has this de-wrinkle feature that the dry clothes continue to spin even after they are dry - an annoying and wasteful feature. You cannot put a load of clothes in the dryer and then leave because it continues to spin wasting electricity! Don't waste your money on any Bosch appliances!

Bosch double oven HBL 57 - I have been happy with this oven until today. I went to use the self-cleaning feature for the first time and the glass in the door shattered into a million pieces approx. 1/2 hour into the cleaning cycle. I called Bosch's 800-944-2904 number and explained what happened and that I felt they should replace the glass since it was obviously defective or would not have shattered. I was told "no" they could not do that but they could give me a service provider number in our area. When she determined that they didn't have a provider in our area, she said I should look in the phone book for someone to repair the oven. She did, after I asked her, provide me with a service provider in the nearest large city to us, but she left me with the impression that she could care less about providing good customer service. I will be sure and tell everyone I can how helpful Bosch is when you have a problem!

I remodeled my kitchen in July of 2011. I got a gas stovetop and the vent is the Bosch 10282541 downdraft system. This is approx. $1,200 and has never worked for more than a month at a time. Currently, it's not working, and Bosch will not repair it. I contacted Bosch in October of 2011 and they gave me a name of a company to work with. They came out, assessed the problem and after 6 weeks of no contact, no update, no fix, I had to contact Bosch and get another name of a company to fix the problem. Again, after weeks of delay, they came out and fixed it.

We just purchased a new home with all Bosch appliances and in less than 30 days, one of the burner bases on our gas cooktop discolored and the finish is coming off. The appearance is very noticeable and is sadly distracting. We contacted Bosch directly and provided them with photos of the problem, along with proof of our home purchase - all of which they requested. They refused any assistance or replacement and blamed the problem on something cooking over on the burner, which did not happen. They offered to provide a Care and Use manual. Remarkable!

I purchased a Bosch dishwasher in February of 2012. There was a horrible odor from the dishwasher. I called their customer service and was told service repair will be done under warranty. The first appliance company came out and replaced a sensor. I was hoping that would elevate the problem. But no, the odor still emanated from the dishwasher - so foul my daughter refused to empty it. So I called again; this time using a different service company. They came out and said there was nothing wrong, and to use the Quantum detergent (which I was already doing, but Bosh customer service told me to use the powder). So needless to say, they left and did nothing.

I purchased an Energy Star Bosch dishwasher about two years ago. It runs quietly but my main complaint is that even when I use the power wash cycle (which I always use now), the dishes just don't come out clean. I need to practically wash them before I load them in. And then after the cycle is finished, the glasses on the top rack always have food remnants on and in them. Also, the dishes sometimes are still dirty in places. I think that being an Energy Star appliance, quality and efficiency have been compromised for the sake of conserving water and electricity.

I feel that the Bosch PowerStar AE-125 Tankless Water Heater should be recalled. The unit is designed to fail within months of the installation due to submersion of heating coil in water 24/7 with electrical charge. The charge causes ionization and short the electrical unit. I have had 2 units in 25 months. I received help in November 2011 on the first unit, but they refuse assistance on the second unit that has failed December 2012. They claim consumer fault. This is a common problem with the unit that the company now ignores.

We purchased a Bosch washer and dryer a couple of years ago and a door seal went bad on the dryer. Clearly this shouldn't have gone bad after two years, especially after paying top dollar for what was sold as a premium unit. The part was only $10, but Bosch said a service tech had to install it, costing $75-$100. The part was a simple slide, in part, a 10-year-old kid could install, less complicated than lacing a shoe, but Bosch decided not to use common sense in this case and said that's all they could do. Like the old saying, "penny wise, pound foolish.” Probably the worst customer service I've ever dealt with. Never buy Bosch; they don’t stand by their products.

I ordered a $3,300 Bosch double wall oven through Lowe's in Feb. 2012 in preparation for our new kitchen in our new house. The oven was installed in May 2012 and I immediately noticed a defect in the surface of the interior panel of the door of the lower oven. I called Bosch for a service tech. They gave me the name of the closest person. He and his grandson came out on May 31st and said they had never seen an oven like that before. I told them not to work on it if they did not know how. They said they could put the new part on, but they didn't even know how to take the door off the lower oven. They ended up dropping it and shattering the layers of glass in the door all over my kitchen floor. I called Bosch and they said they would send the parts for a new door and have a tech from San Antonio come out to put the new door parts together. I was without an oven door for nine (9) weeks.

I have had a Bosch microwave oven for a year and a half. In that time, it has broken down twice! The first time, Bosch repaired under warranty with no problems. The second complaint, they set up a warranty service call a week out from my reporting it failed. Repair date came and went. They said they were overbooked, but would be happy to put us on the list in a week from now. I asked to be put next in line and they said, "We can't inconvenience our customers like that." I'm not sure what that makes me! We paid a lot of money for that microwave! I will never buy another Bosch product and will discourage everyone I know from purchasing a Bosch!

I moved into a condo last April and the drum is already broken on the dryer. There's clearly no user error involved, but Bosch is charging me $400 to fix it because they only support their products for 12 months. It's very likely that the drum was already cracked in the first 12 months and even if it wasn't, I advise people to avoid any company that refuses to stand behind their products. Run from Bosch!

The washer has a beeping alarm and an error 12 directly after the warranty expired. Currently, there is a moaning sound and it takes over two hours no matter what setting you place it on to finish a load of laundry. I was just disappointed because I thought I was upgrading.

We purchased a Bosch Powerstar tankless water heater with a 10-year warranty in October of 2008 from Home Depot. At the time, the price on the water heater was $800. In September of 2012, it stopped working so I called Bosch. The first rep told me I needed a licensed person to come out and look at it before I could claim warranty on the unit. This was on September 28th. Okay, not a problem, right? Wrong! First off, they do not have technicians to send to look at their products so I had to call a plumber and I couldn't find one that could come that day.

I have had so many clothes ruined by this Bosch 500 Series washer and dryer. I had purchased this set from Lowe’s as a second set for the upper level of my home so I would not have to walk down to the basement. I have an 8-year-old LG Tromm set down there. This set seemed to have lots of positive reviews, and I got a great deal on the display model, so I thought I got a good deal. White clothes come out grey and dingy even with bleach. All my family’s jeans have permanent crumple creases down the legs from where the dye faded. Bed sheets turn into long twisted ropes, which would work out well if I was trying to make an escape from my prison window. And everything smells moldy. The dryer does not have a heat setting and shuts off before the clothes are dry, leaving the moldy clothes even more time to get even moldier.

Bosch dishwasher SHU43CO5UC - I am waiting for the 4th control board on my Bosch dishwasher since the recall in 2010. I have washed dishes for several months due to the poor engineering of the original recalled control board and subsequent control boards installed to remedy the issue. I am extremely dissatisfied with this expensive dishwasher and I strongly urge anyone considering a Bosch appliance to be concerned about customer service when and if a problem should arise.

Washer and dryer are five years old and I can't count how many times they have been serviced. I paid over two grand for "Invented for Life" appliances that have been nothing but repair bills for me. I will never purchase this brand again.

The first dishwasher had burnt up the wires inside washer as well as outside connections. It took a lot of calls for them to agree to replace the first unit. I had read on line that it had happened to others.

Bosch 500 Nexxt Plus Washer - The washer smells awful. We try to clean the door gasket and leave the door open. Our towels smell awful after the first day. One out of 10 times the washer does not spin out the water, so you have to do a quick wash to get the system to spin out the water. I called the customer line and finally was routed to a person who said I need a repairman. The washer was bought in August 2008, just four years old. We are going to replace both the washer and dryer. Thanks for nothing Bosch. Don't buy Bosch washers! A no-customer service company.

I have had Bosch Nexxt 500 Plus Series washer and dryer for about 4 years and have had nothing but problems from day one, especially with the dryer. It continues to blow a fuse. I am so fed up and disgusted, we're probably just going to trash them and start over. Based on our experience with Bosch, I would never recommend it to anyone. The washer smells musty and the clothes don't always rinse (there's no rinse cycle so you have to rerun the entire cycle). Clothes rarely dry in one cycle.

Bosch washer and dryer: The paint is peeling off the surface of the washer. The dispenser door has cracked. The dryer gasket has cracked. These appliances are less than two years old. I called the support center. I must pay $200.00 for a diagnostic evaluation before they will consider whether this is a warranty repair.

We bought a new dishwasher in June 2012 and it no longer works. We have had the engineer out and it will take at least a week to get a new door lock and it might not be that, it might be sensors or door, etc. I paid a lot of money for this appliance and I have a Bosch washing machine which is over 3 years and has never broken down. I even recommended it to a friend! Now, I have a machine that is 3 months old (2 weeks of that we were on hold) that is no good. I have been sold a pup and I know it’s not going to be working more than working. When a machine is that new, surely it should just be replaced.

The bottom rack is a huge amount of work because it comes offtrack constantly and the little wheels come off, no matter how gentle I try to be. I would never buy a Bosch dishwasher again and do regret my choice. This mechanical difficulty is annoying. Also, there is residual water on the top shelf, not every time but often (settling in containers or on glasses). It does get the dishes clean.

Washing machine breakdown - I bought the machine in June 2010. It has been little used by visiting family, perhaps 3 months in total. I was told by the engineer that it needs a new circuit board. It is just one month out of its warranty period. I suspect that materials used are "designed" to fail just after the warranty period. I am not pleased and will not buy Bosch again.

I purchased a Bosch dishwasher in April 2012 and have had nothing but trouble with it, even having the repairman out. Thank heavens I purchased the extended warranty. It doesn't dry at all. When the repairman came, he said that I had to open the door to let out the steam so that it would dry. What? You want me to get up in the middle of the night to open the door? I use the dishwasher soap that was supplied with the washer, so that's not it. It has the rinse agent in. I have to wash my silverware by hand as I would never let anyone eat off them like they are when I take them out of the washer. They are good stainless steel.

The control module failed and the motor burned up on the Axxis Washer. Total repair cost was $700.00. The repair technician was shocked at the amount of soot and black carbon inside the washer body, and he commented, ''You are lucky you didn't have a fire." Extensive emails with Bosch finally elicited a response: "Tough and have a nice day." Bosch appliances are overpriced and do not deliver the quality nor reliability they represent in their brand. I would never buy again nor recommend it to my worst enemy. Simply put, in German, with Bosch: "Alles immer schiesse." Buy domestic. It's cheaper to replace a domestic unit than repair a Bosch.

Washing machine less than a year old - Just don't buy Bosch appliances. Their customer service? What customer service! One appliance repair company? Really! They came out the day of the big flood, took the back of the washing machine off, took a picture and left. That was May 13th. Today is the 4th of June, 2012. He was to arrive today having called me last Thursday to set up the appointment and he called me to tell me he just opened the box and has the wrong part. Really! Now, keep in mind that I had called him three times a day for two weeks leaving messages when his mail box wasn't full. Then he finally called me back and told me he didn't get my calls. Really! I give the Bosch Company an F for complete failure!

This is the second time in a little over three years that I had to pay a repairman for my Bosch gas-free standing convection range. The first time was the igniter. It cost me $197.95. Now, I had to pay $85.00 for a repair because the control panel came loose and I found out it was just taped on. I cannot believe the poor workmanship that goes into your product. I will never ever buy any of your products again and I will tell everyone I know not to buy any of your products.

I purchased a townhouse built in 2009 and rented it out. All Bosch appliances, microwave model # HMV9305 over the stove model, would not shut off. The tenant pulled the plug. The unit was very hot around electronic panel with burning odor. I had an experienced appliance technician in to repair it. He said he has never seen anything like this. The entire unit is fried, even the fan and wise that it was disconnected because if it had not been disconnected, it could have caused a serious fire. I have had several microwaves of different brands in homes over the years. I still have 2 of them after 13 years without an incident. Thank you, Sharp. Do not buy this junk. This could have been a lot more serious.

I bought my Bosch on 3/13/2011. I began to smell an unpleasant odor a day after washing a load of dishes. It smelled like sewer. I called Bosch, they said the drain line was hooked up wrong. My husband checked and it was like they said it should be. I had the repair department from Lowe's to come out. He replaced the drain hose, checked everything else and said I was good to go. He said I was using too much detergent. I did what he said about cleaning it and changed detergents and it still is smelling. I have had dishwashers for 40 years and never had this problem with any of them. Can you help me with this? I love the quietness of the Bosch, but can't live with the odor.

We bought our dishwasher because we had a Bosch and loved it. It was too costly to repair. One week into having this dishwasher, the door became heavy. We called for repair and they said the string broke (yes, the string). How could you make a dishwasher using string? When I tell people, they laugh but I don't think it's funny. We are getting another one just like this one but luckily we bought the contract so I guess they will be out once a month to replace the string. Couldn't you think of something more substantial than string?

I have had several problems with my freezer since I bought it. I have sent it to service several times. Its parts have changed several times. But after 2-3 months, we are in the beginning. When they last came to service, they said it is a flaw and its guarantee ended and they wanted 450 YTL to give me a new one. I didn't give it. I couldn't trust because I have given money for the repair several times. It doesn't work and I can't eat anything at home. Please give attention to my problem and give me a new one as soon as possible.

Dual Fuel Slide-In Range - When I first started cooking on my new range, I was very excited. Within the first month or two, I noticed the porcelain rings around the burners had melted some and begin to look like lava rock. I bought a 4-year extended warranty but I was told by Lowes to call Bosch. I then spoke to a female person in California who was very rude, and who informed me I probably spilled something while cooking - end of a very rude conversation. Lowes didn't really help either. I have since not considered Bosch for every time I use the stove, I see defective parts. I've just started to email this past year and thought I would put my 2 cents in.

My Bosch Nexxt 500 washer is five years old. The first time when the warranty just expired, the first repair came up at $160. Now, the machine is broken again. The repair guy said the control panel is busted and needs to be replaced. Total is another $530 in addition to the $98 I paid today for the guy to show up. Just one advice for all of you reading this: Never buy Bosch appliances! This is the worst machine I ever had in my life!

I always had Bosch. I have contacted overseas Bosch, UK Bosch to no avail. I returned item. UK Service Center website attains warranted goods returned within 5 days. Several phone calls, replies were blatant lies saying item was being dispatched that day. Over three weeks, they have had it. A week later, I rang again - same lie, dispatching that day. I always had Bosch but now I'm angry and will never use Bosch again.

I have had a Bosch dishwasher for a number of years and I have never been satisfied with it. First, it does not clean dishes, glassware and silver ware and second, it does not dry anything, including the inside of washer. I have followed all directions and use jet dry. I clean it periodically with vinegar. It is quiet! I will not buy another. I have a cheap contractor’s machine in my summer house and love it. It was cheap!

After having the Bosch washer for 16 months, the hot water wash no longer works. I called Bosch and was told the washer was out of warranty and nothing can be done. I found out the problem is the control board which you can buy for $274. What a deal. Now, the softener no longer goes into the washer. What do you expect for a $1000 something to work?

We just got our dishwasher and we are unable to pour the jet dry into the dispenser! It all leaks out! I called Bosch, they were no help and rude! This is the best. Yeah, right. That's a joke! It's a lemon! And now we have to fight with Bosch and the company we bought it from. One recommendation: don't buy Bosch!

I called Bosch to come out to fix my microwave under warranty. So far, after 3 weeks and two visits, they have yet been able to fix what is only a blown fuse and insist I have to wait another week (longer than a month) for the third visit and hopefully fix the simple problem. This is not really my definition of under warranty, wasting my time and patience.

The stainless steel front of the range oven (which must weigh about 5 lbs) which covers the entire door came off and almost broke my toes. The range trim plastic piece which holds the glass onto the oven front broke. We had Sears come out to fix it and they said it was loose and screwed it back on. Then the glass front again fell off, luckily when I was not there. Then we bought $200 worth of new plastic trim pieces and screws from Bosch authorized dealer. Again, the front of the heavy stainless steel door came off.

We bought our Bosch Dishwasher from Appliances Connection 2/12/2012, it arrived on 2/22/2012. Our contractor hooked it up on 2/27/2012, he ran a rinse cycle all seemed fine. We ran our first real dishwasher load on the 27th and it kept showing an E-15 error, the dishwasher did not ever finish the first real job.

We purchased a Bosch dishwasher on 3/13/2011 from Lowe’s. I had heard they were the best and quietest. It is quiet, but if I do not wash dishes every day, it smells like the toilet inside with my dishes waiting to be washed. Yes, I do rinse my dishes before I put them in. I called Bosch about 3 months after we got it. Got no further than the young lady answering the phone and she told me it was not hooked up properly (drain hose). I fixed that or thought I did. It still smelled. I called Lowe’s. They sent a repairman out. They put on new drain hose and said I had a buildup of detergent, because the finish tablets were twice the amount of soap I needed.

I called in Bosch Home at 800-578-6890 mid February. My dishwasher stopped sanitizing after wash. They were very nice to me over the phone and set an appointment with a Bosh tech. On February 23, 2012, he came to my house and told me what I have to change (control panel) and charged me $305. He said that he fixed the problem and left. The same day (evening), my wife came the house to try the dishwasher—same problem. I called Bosch again and they sent back the same tech. Why doesn’t he know his own product? He was constantly on the phone with his supervisor. After he said what the problem was and that it cannot be fixed, he left.

I contacted the Bosch support group a number of times during the week of December 12th to inform them that my Benvenuto 30 espresso coffee maker was not operating properly. It appeared to me that the water pump was not working. Finally, on Dec. 22nd, I spoke with Lyn from Bosch (1-800-944-2904). I explained to her that the water pump did not appear to be working. She confirmed to me that the machine would be repaired under warranty. She told me the machine would be picked up on January 4th by TNG appliance. No one picked the machine on Jan. 4th. The machine was eventually picked up for repair by TNG appliance on January 10th, 2012. I received no news from TNG and sent them a email on Jan. 19th inquiring about the status of my machine. Alan from TNG replied on Jan. 19th, indicating that a new pump had been order and was expected on Jan. 23rd and that he would keep me informed.

Bosch Nexxt 500 plus series washer - There were cracks in the housing that holds the door and now more have occurred in the door itself. I would like a new door and the housing be replaced or repaired. Why is there not a recall? I see several people with the same problem.

The oven has had major issues and it is only 2 years old. The door has never been able to close completely shut since day one. In first year the computer unit broke. Now, beginning of second year and the ocean doesn't turn on. I will never purchase a Bosch product again. They say nothing is covered and they are not responsible for anything. Completely disgusted. Looks like I have to purchase a new stove, for it is not safe and is costing too much money in repair bills.

I have one Bosch fridge which I've been using from 11-12-2008. Last year December, it was giving me a problem, it wasn't cooling at all and the door became rusty. I have make a report to Bosch Malaysia service but no service at all! I want to know if it's fair for the consumer? Or, is your service at Malaysia like that? Is after sales no service at all?

It's a Bosch Tassimo coffee maker Type Ctpm02. My husband bought me this as a X'mas present over a year ago and it started playing up around November time and just giving me half a cup and now it has stopped working altogether. I am very upset about this as they are not a cheap item and I feel they should last a lot longer than this. Also, I have several boxes of coffee that I have purchased over the months that are now a waste and at approx $4-$5 a box , a complete waste of money! I have put down the reference for you at bottom and i would be grateful if someone would contact me about this .

I bought a new washing machine on 01.01.12. From the date of installation, your machine is always tripping. I was already registered in customer care (toll free) but till now I get no response. I purchased only because of the name Bosch. I was totally disappointed in your response. Please take immediate step and confirm.

We purchased four Bosch appliances in January 2011 and by November 2011, there was rust on them. Our fridge looked like someone sprayed the rust on it. It is that bad. We contacted Bosch and they sent a service person to look at it and confirmed the problem. He said that the appliances weren't 100% Stainless steel because he tested it with a magnet and there was some magnetic attraction. Anyway, he then tried cleaning it per his instructions from Bosch and the rust remained. We contacted Bosch about what the service man said and then was told that the appliance were only warranted for 30 days for cosmetic defects and we should try cleaning it again. We tried cleaning again this time using a very fine steel wool. Some spots were removed but still left a residual stain but many, many spots the rust remained. We then contacted Bosch again. They asked us to send pictures and then they offered to give us 50% off replacement parts as their solution to the defective appliances we paid full price for. This is not the answer we expected from a company who sells what they call top of the line appliances.

Drum on the dryer has cracked. Bosch had told me there was no recall. I cannot believe that I am the only person this has happened to.

I spent a few hundred dollars to purchase a Bosch "Premium Electric Duo" vacuum a couple of years ago. It was billed as a vacuum with a good HEPA filter, strong motor and also suitable for picking up pet hair. After not so much use, I find that the quality of the material used is very substandard. Because it's mostly plastic, every part, except the actual canister has cracked, so I am now trying to hold the whole mess together while I vacuum. If I can even find the parts I need to replace them, because the actual model I have has been discontinued, I will have to spend another few hundred for them. I will never, ever purchase another Bosch product of any kind and I will spread the word to everyone who will listen, that the quality of Bosch products is really low.

A hole formed in the bottom of my SS dishwasher drum. The warranty says that Bosch will replace the unit. Instead, they are just refunding the purchase price from 5 years ago, that I had gotten a really good price on. Bosch told me to take it up with Sears, where I had purchased it before. Why? Bosch did not take a loss or gain. It's their product and they should do what the warranty says. Do not buy a Bosch!

Plastic control panel on Nexxt 500 dryer broke 1st year (2008). Replaced by Bosch. Repairman says it happens all the time. We moved 5 miles. Plastic doors on washer and dryer started cracking. Bosch claimed since we moved they no longer were under warranty. Two inch pieces are continually falling out on/off doors. Washer has never cleaned very good. When enough pieces fall off and seals on doors no longer hold, we will go back to Whirlpool if they are still around. Their products always lasted 10 years plus. Don't know how Bosch got the reviews that convinced us to spend that much money.

Our new top of the line Bosch fridge loses it's programing after a power outage. We lost all our food in the fridge because we were away. After contacting Bosch we were assured this is the way the fridge is made and that this is what to expect when you purchase a Bosch fridge! This means we cannot leave for holidays, weekend getaways, etc. for fear of a power outage and coming home to a fridge/freezer full of rotten food.

The oven door only closed all the way in the first few months. After that, it doesn't close all the way and is only getting worse. We went online today to figure out what to do. I bought the oven Bosch HGS7282UC and it looks like many people have had this problem.

Today, for the 6th time, I am having the repairman come out to replace the Facia Plates on model SHE44C85UC. The product was engineered poorly, with cheep plastic that keeps cracking after a few months. Each time, I have to take off a half day of work as the service window is usually 12 to 5. Last time he showed up at 4:30. Yesterday, he called at 2 and said he was tied up and wouldn't get to me until today. Poorly engineered, and a service department not focused on customer service, that is what Bosch represents.

I have a Bosch on demand hot water heater under warranty. Service was promised everyday for the last 4 days. The service desk promised the technician would call me as well every day. I have waited in my house for 4 days for him. So far, no tech, no call and the number they gave me to directly contact him does not function.

I have had to pay for 6 service calls on a Bosh washer which I researched and everyone has the same problem as I have with there washer. I refuse to put another penny in this lemon! Please help me.

We purchased a Bosch washer and dryer just a little over a year ago. The control unit went out on the dryer. I got the run around from customer service (warranty coverage) and finally they gave us contacts for service.

We have had 2 warranty claims and repeated problems with the cleaning performance of the machine. For the past year, we have complained and Bosch blames that the poor cleaning is due to the removal of phosphates from detergents.

I have a Bosch Evolution Gas Range that we have had for about 4 years. I have been quite happy with the range for the most part, except for the ongoing problem with the oven door not closing. I have done some research and it appears to be a very common problem that has been going on for years! I am extremely unhappy that such a well known company with such a good reputation would risk losing satisfied customers by ignoring this issue! Don't you understand that poor customer service can destroy that wonderful reputation? How can I, in good conscience, recommend a company that will not take responsibility for a chronic and common problem with their product? The answer is, I can't! I'm very disappointed. Don't think another Bosch will be in my future if something doesn't change. All these customers with door issues should not be ignored. Do a recall and fix the problem! I rate customer service a 0.

We purchased this due to the ratings. We thought we could install ourselves. We had to call a plumber due to the channels under the machine. I’m not happy, it was a hassle. Next, I noticed I had to rewash many of the dishes. There are always food particles on most of the dishes. We had the machine for 9 months and the part on the front of the machine leaked and ruined my hardwood floors and damaged my family room ceiling. This machine cost a fortune, plus we had to pay a plumber to install it, and now we are dealing with water damage. The machine is not worth the hassle or the money. It’s a bad machine, don't buy it.

The control board went out on a 3 year old dishwasher SHX46A05, 5 year warranty. We were denied warranty service unless we paid a company to come out, test the unit, then pay them again to come out with the replacement part. I figured out what was wrong in 1/2 hour reading online. I offered to send them the defective part and they could test it at Bosch and save us $100's. They refused, denying us warranty coverage on the parts unless we payed labor.

We bought a set of Bosch washer and dryer that was rated "top of the line". We have had nothing but problems for 2 years. Of course we paid top dollar expecting top performance. We have had servicemen out too many times to count. Each time the problem was "fixed" it really never was. We called repairmen approved by Bosch, called the Bosch hotline, etc. The washer does not clean the clothes properly. They still stink no matter what kind of detergent or fabric softener we use (we have tried them all). In addition, the dryer does not dry. It takes 3 hours to dry one load. We have to start the dryer and then let it cool down and repeat. With a family of four, this does not work. We will be "junking" these and getting good old Maytag.

Last year, I bought a Bosch dishwasher for near $1000. That was really a smart dishwasher and consented me for operation. I found that some micro and macro cracks have appeared in the top front plate of the set. As I am a specialist and a lecturer in the university, I found that these cracks are a result of humidity and low quality of the top plate of the set. I contacted the Bosch agency in Esfahan, Iran regarding warranty, but only faced very irresponsible statements. Contacting the Dubai agency also had no result. So if you have decided to buy this brand, please be careful.

I purchased their Thermador built-in coffee maker. It failed in three months. It took Thermador 6 weeks to send a repair man and the unit spent 4 months in the repair shop. It worked for another 3 weeks. Thermador has been looking for paperwork and wants another diagnostic on the unit. The service person told me that Thermador never provided training and he is given instructions over the phone. The service supervisor has absolutely no interest in providing me with service. She has no respect for the fact that it may well be one of the most expensive units in the market. Also, the fact that I made further investments in cabinetwork is of no interest to Thermador.

We purchased a Bosch Nexxt washer and dryer in late 2005 for $2600.00 from Trail Appliances in Calgary. A lot of money was spent for this horrible washer and we should have kept our top loader Maytag. I cannot even use the recommended amount of 'HE' detergent as the washer errors and stops because of suds. The washer does not have a separate rinse cycle, so I have to rewash the clothes without soap to get rid of the suds and to spin out. No saving of water there. With using less detergent and poor washing ability, the clothes are not clean and my white towels, washed only with whites, are very grey.

As my wife and I are empty nesters and owners of a new home three years ago we "splurged" and bought what we thought would be our last washer and dryer. Next 700 series. They were highly recommended almost everywhere we looked. Total farce. These machines are worthless. Ditto to almost all of the prior listings and complaints. Bosch totally unresponsive to requests for help. They should be restricted from selling future appliances until they get quality under control.

Gas stove top only responds automatically on one burner. The rest require a match to get burning. The oven is a disaster. The button to get started sticks and must be forced open with a paring knife to stop it from clicking. When the oven reaches the appropriate temperature, it goes out and does not come back on when oven cools down.

The inside glass on the door of my Bosch wall oven, model HBL57, cracked when I ran the self-clean for the first time. The cycle was on for approximately 15 minutes when I heard a loud pop. Fortunately, the glass was contained to the inside of the oven, but I have lost complete faith in the reliability of this product. I think the self-clean cycles in the wall ovens are fraught with problems. My previous wall oven was a GE and the electronics board gave out during the self-clean cycle, which I why I didn't buy another GE. This type of failure is dangerous and should be taken very seriously by Bosch.

My washer is a lemon. I have complained so much but it doesn't seem to do any good. Thank God I bought the extended warranty. The last two times goes to show how badly the washer was made. When the repairman came out to fix it, the numbers didn't tell him what was wrong, So he had to start looking for things.

I turned on the dishwasher, there's lights and sound, but no water filled on any cycle. I smelled something burning but saw no flames or smoke. I did not think it was the washer till reading here. The washer was installed on July 2005. Sounds like a planned obsolescence. After reading all the complaints, I have decided not to call for repair. I will simply replace the dishwasher with another brand and wait to hear about Bosch going out of business or a class action suit that will last forever. It is good there is a forum of consumer opinion. Instead of buyer beware, it is now provider beware. Hooray!

I purchase a Bosch coffee machine TKA 60204, MODEL 6B. Today, the brewer smashed and I went to buy a new one. It costs 35 euros, whereas the whole coffee machine costs 52! Isn't that incredible?

I had called the factory service (Dale ** at **) and also talked to the service manager Ron ** to have my dryer repaired. The problem was first tried to fix on August 8th, 2011 where I had paid close to $300. But the problem of the clinging and banging noise did not go away. After 2 more visits, the service man had ordered new parts that seemed to be delivered always wrong. Today, after 3 months later, my nerves are blank listening to this banging, clinging dryer noise, which I have to hear 3 times per week. Nobody calls anymore to show any effort to fix this problem. How can it be that Bosch cannot fix their own machines? I think that I have been more than patient. And if you cannot repair what is wrong with my dryer, then I deserve a new machine. Or, deduct the already paid $273.25 and get me a new dryer.

Yes, mine is a funny one. Like many others, I have a Bosch Nexx washing machine which was bought on 9/08 for $750.00. The door latch overheated. That is a $50.00 part. After replacing, I found that it had blown the control panel. That is a $400.00 part. Finally, the tally to fix all including labor is $600.00! Isn't that a joke? I've been telling all my friends this funny joke. For some reason they don't laugh.

I moved into a brand new building with a Bosch Axxis washer and dryer that had never been used. I am the apartment's first occupant. I have always had some issue with these appliances, but what I have dealt with in the past week has taken the cake. My first issues were similar to most people's on this site: the washer does not fully dry out after use and is left with a mildew smell which then gets on the clothes and the dryer does not fully dry unless run for hours and, again, leaves the clothes with a mildew smell and leaves you with an expensive electric bill. This was hardly energy saving.

I bought Next500 series washer/dryer and they have been nothing but problem. The washer started leaking just after a year. The washer does not wash clothes at all. The clothes are coming out dirty and my clothes are getting damaged. I have called the customer service several times, but they have been of no help. Also, I don't like the front load washer because you have to keep the door open. Otherwise, mold starts growing and it starts smelling.

I bought a washer/dryer from Ted's appliance, both are Bosch. I have had nothing but trouble with them. I believe I narrowed it down to the washer. It decolorizes, tears, and leaves oil marks on the laundry. It moves across the floor and smells like a sewer. Brand new items look 10 years old. Bosch won't do anything since the diagnostic found nothing. They will not compensate in any way, and I am being forced to buy a new washer.

I purchase Bosch Washer and Dryer almost a year ago. Ever since I brought them home, I've had problems. The washer started leaking. It would beep as if the wash was completed and my clothes was soaked when I opened the door. My clothes smell bad. I am very unhappy with the product as it was a waste of money.

Bosch Axxis Electric Dryer- For the first 2 years the dryer worked very well. I cleaned the lint filter after every use. Apparently there is a design flaw where the lint can blow inside the machine & build up next to the heating element. The first time, the safety shutoff tripped & when I checked why the machine wasn't on anymore, discovered a burning smell. For $120 the nice service man cleaned it out & showed me the burned lint. One year later the same thing happened but the lint hadn't started burning yet. I had it cleaned out & the service guy said it would need to be cleaned every year. At $120 for 15 minutes of work, this is not tenable.

We moved into a home that has the Bosch Nexxt 500 series washer/dryer. Within a month, our clothes smelled like mildew. They are twisted and balled up after the spin cycle. No amount of bleach, vinegar, or scrubbing will remove the mold from the rubber seal. And I leave the door open between washes. The lint trap is impossible to clean, so the sensor doesn't work properly. I have to hang the clothes to dry after the drying cycle. I am ready to junk them and go back to a cheap top load washer. I would never recommend these products.

Since purchasing and installing Bosch freezer and refrigerator columns in December/January 2011, the freezer had ongoing problems; primarily with ice maker and water dispenser, but also with the freezer defrosting periodically. Every 30-60 days I had authorized repair technicians here, sometimes with supervisors, and each time they assure me that they found the root of the problems and fixed it. A month later, either the same thing breaks down or a new problem starts.

These Bosch Appliances are a piece of garbage. I purchased a washer and dryer for a heck of a lot of money because I believed too much and now they are garbage! They don't drain well, our clothes smell, and they ball your wash. My washer is ready to walk away by itself when it spins. If I could, I would burn them. Who ever heard of taking an hour to do a load of wash and you can't adjust the settings? I have heard from a lot of people that have seen my washer and dryer how nice it looks until I tell them what they are like. I let anyone who asks if I like them and I say no. I don't recommend these appliances to anyone even if they are looking at them in the stores. Now, when I look at all the comments of all your appliances, your company is no good. I will never recommend your company to anyone.

We bought a Bosch gas range four years ago. I did the research and consumer reports said it was the best. Within the year, the front door wouldn't close completely. We had the company we bought it from come and fix it; it was still under the one-year warranty that time. Life was wonderful, except that the front knobs were a little loose from the heat that had been escaping with the door not closed.

Rating: Very poor!

Bosch dishwasher has a very foul odor to it. Nothing works to clear it up. It's horrible and makes me ill.

I had a Bosch Dishwasher go out on us while still under warranty. This happened in March, it is now mid September. In order to have warranty work done, you have to go through one of Bosch's certified repair facilities. A gomer from the worst appliance service firm in town came out 3 times at over $75.00 a crack. They ordered parts, which Bosch was out of. Our problem was so rare according to the wonderfully inept anti-customer service rep that I spoke to, that actually drew out a long sigh on the phone like I was interrupting a wonderful game of spider solitaire. Fast forward, 3 more service calls and we still have a wonderfully designed German paperweight. Gomer Senior from the Authorized Service Company let us slide on the last service call because he flooded my basement. Yes, a dishwasher repairman forgot about the water that could be in a dishwasher. I called Bosch and said no more, enough, just stop.

Our Bosch dishwasher is only 5 years old. It was working great until the other night. We put it on just before going to bed. When we got up in the morning, there was a terrible burnt electrical smell in the house. The outside of the dishwasher was black around the control panel and the inside was fried. Looks like we had a small electrical fire. The breaker wasn't tripped. It has scared the absolute ** out of me. Has anyone else had this problem? We never overload our dishwasher and clean the filters regularly. Our house could have caught on fire while we slept. I'm wondering if anyone else has had something like this happen to them? I would like to report this incident to Bosch, not because I am looking for payment, but to try to prevent this or something much worse happening to anyone else.

Received a Bosch dishwasher which was installed by a Richards contractor. The machine worked well for 3 months then suddenly died. We had purchased a long term service contract with Richards and were directed to their service vendor (Danmark). It took approximately 2 weeks for a serviceman to come out. Of course, they had to order 2 parts. It took an additional 2 weeks for the serviceman to return. He installed the parts and the washer was still was inoperative. He instructed us to request a new machine which we did. We were contacted by Danmark and were told Bosch requested that another part (the main circuit board which was replaced already) be re-replaced before they agreed to replace the machine. We agreed and the serviceman returned 2 weeks later and replaced the board again. Guess what, the machine still didn't work.

I purchased a Bosch washer, Model WFMC22OAUC in Feb. 2008 along with the dryer and petal stools. I did my homework and found this brand to be the most recommended by pretty much everyone, retailers and repairmen.

Right out of the box, our brand new Bosch tankless water heater (2700 NG model) did not work. Our plumber called their customer service. The person he spoke with, and subsequently my husband spoke to as well, was extremely rude.

I purchased a Bosch range from Lowes in 2007. All the burner valves are leaking. This range is overpriced garbage.

I bought a Bosch gas stove 5 years ago for $1500. For the last few years, I was having trouble with the settings, but they were not interfering with cooking, so I ignored it. Now however, the pilot went out, so I had no heat in the oven and NONE of the settings are working properly. We were told we would have to get a whole new panel.

Model HES236U/01 electric range product failed after five years. The range is not repairable. I called Gabby at Bosch and she stated that the life of a range is 11 years. And if furnished with documentation, Bosch would give us credit of 51% for a new stove. I sent the photos, the store receipt, and a copy of the service technician's report explaining the problem. The bottom element shorted out and burned a hole in the oven cavity. If food dripping were to spill over into the hole, it would cause a bad fire. Bosch said it is non repairable. They have gone back on their word, lied to me and will not help us in any way.

I bought a new Bosch washing machine and dryer about eight years ago when front loaders first came out. The set was very expensive, about $2400, I believe. The door would not stay closed, so I had to push it with my hip and grab the back of the machine with one hand while trying to turn it on with my other hand.

When we moved into our new home 4 years ago, we bought all new Bosch appliances. Each one is a nightmare. The dishwasher rack won't support a full load, in spite of 3 replacements of the rollers and 1 new basket. The refrigerator (side by side) shelves cracked and had to be replaced, and now the supports under them are cracked. The door handle paint is chipping off. The stove is okay, but at the last timing, water took 18 minutes to boil. The washer has the same mold smell many refer to, and each cycle is an hour, more if it's a small load.

We bought a Bosch Nexxt 500 washer/dryer set on 5/21/07 from Lowes. I actually researched the products at the time because of the mold problems Maytag and the others were having. The dryer developed a loud clicking/grinding noise right after the warranty expired. I think it is the rear drum bearing. Just recently the washer has not been draining reliably and will quit with an error. Sometimes moving the selector to drain or spin might cause the water to drain. This would have to be attempted numerous times if the pump just hums to itself. Now the washer will not drain at all. Today I took out the pump and measured the resistance and found the pump needs to be replaced. Also, when dismantling the washer I discovered the outside door glass/plastic has broken its mounts at the top and is loose.

I bought a Bosch washer and dryer in 2005. Almost immediately, the washer started smelling like mildew. I called the company and the woman in customer service actually told me "you bought a high maintenance machine; you will have to clean the water out every time you use it." Seriously? I didn't spend $1000 on a washer to have to jump through hoops to prevent it from getting moldy.

I purchased my Bosch dishwasher SHE46C06UC/48 on 8/1/07 at Lowe’s in Brick, NJ. This was not a floor model. The accessories such as tines, bridge clips, and other plastic parts started to break. Finally on 4/18/11, I attempted to order new parts. I downloaded my model number schematic in an attempt to order parts correctly. I could not do so because the racks in my washer were not in conformance with the model number schematic. I contacted Bosch customer care and sent pictures of my racks.

Electrical fire in Bosch dishwasher. Found on website that some models had been recalled for this problem. Called the 800 number. Was told that my particular model was not on the list and I could safely continue to use it. The smoke was still coming out of the dishwasher, and the stench of the burning wires and plastic was still in the air. The Bosch representative said she had no advice to offer. I asked that she make a note that this model might have a problem. She didn't know how to do that. End of conversation.

We had our last two Bosch coffee makers fail each within a year. We went to BB and B and in each case an unknown employee said to just bring them in. We did and in both cases, they cheerfully traded them out for new ones. We did have the receipts.

I bought a Bosch dishwasher with model number 630SHE44CO in October 2010. The dishwasher has worked on and off for the past five months. I can document over 10 service calls, most of them beginning in October 2010, right about the time the dishwasher goes out of warranty. Melissa was a CSA who was helpful and got many calls covered and parts. Julie was beyond rude and said they (Bosch) helped more than they ever should.

From reviewing your site, I see I am not alone. My Bosh Dishwasher was the most expensive appliance and the worst I ever purchased. It simply doesn't clean dishes. A trip from the repairman cost $20 and it still doesn't work.

I wrote to them complaining about the mold building up around the opening of the door. I have followed all the instructions; keeping the door open after washing and putting a cloth at the opening to absorb any moisture, but the mold continues to grow. In addition, the spin cycle does not spin enough water from the clothes. After speaking with other owners of this particular front load washer, I found out that they are all having the same complaint. In addition, I have been told that if you over load the machine, it may tip over (it did in one instance). An overload damages the shaft. It has to be replaced at the consumer's expense. I believe that this machine should be recalled because of all its hazards.

Purchased a Bosch Nexxt washer model wfmc3301uc 1/06/07 from PC Richards with a 5 yr extended warranty.

I purchased a Bosch washer (Model: WFMC8440UC/15 / SN: 8901900304) in April 2009. Almost immediately, mold formed on the boot seal. I treated it with vinegar, dried the seal and left the door open after each use. I couldn't get rid of the mold and after almost a year of dealing with the problem, I called and requested a replacement boot seal.

We just had a stain from a small food spill that ran all the way down the inside of the outermost of the three panes of glass of the door.

Bosch is by far the worst washer and dryer that I have ever used in my life. The washer has a moldy smell since it was purchased one week ago, mold grows on trays and inside the rubber casing of door, even if cleaned every load. Do not use bleach or it will ruin your clothes with uneven bleach spots. The clothes are not very clean and they smell. The dispensers are very confusing and they drip detergent down the front. The dryer--my clothes are so much more wrinkled than any other dryer I have used. I have owned these for one year and am so frustrated that I can't tolerate it any longer so I am junking them.

In 2005, after moving into our new home, we purchased a Bosch washing machine and dryer. Washing machine Model #WFMC3200UC/01 FD8409 900640. After two years, I started noticing cracks where the top panel that holds the dials was located. These cracks came from where the screws were inserted into the plastic housing. I contacted Bosch several times and they kept telling me that it was out of warranty and so they would do nothing about it, even though it is a factory problem.

We purchased a Bosch dual fuel range and microwave 2 1/2 years ago. The doors on both appliances had to be replaced within the first year. Now, the oven's self clean feature is not working and I was told to contact an authorized repair service. The CS person could not tell me what "error41" meant. Love the looks of the ovens, but would never buy them again.

On July 4, I bought a Bosch dishwasher. It was delivered July 8, installed and first operation stopped with an error code for leaking water into the bottom. I called Bosch at their Huntington Beach, CA location and arranged for a tech. Tech came looked it over, thought he had the issue resolved and departed. Thirty minutes later, same error code. I called Sears and arranged for a tech to come over, he verified it was leaking, gave me the option of easter egging the parts or arranging for a swap out with a new dishwasher. I opted for the swap.