Bold Moving and Storage

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Bold Moving and Storage
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Bold Moving and Storage

 4.8/5 (77 ratings)
  • 5 stars
    70
  • 4 stars
    4
  • 3 stars
    0
  • 2 stars
    1
  • 1 stars
    2
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Bold Moving and Storage

About Bold Moving and Storage

Bold Moving and Storage was established on the foundation of respect and integrity. Bold takes pride in providing superior customer service and transparency throughout the entire quoting and moving process. Since it specializes long-distance moves, you can feel confident your items will be safe and securely delivered on-time. All moves can be customized to meet your plans, so call today for your free quote!

    Overall Satisfaction Rating

    • 5 stars
      70
    • 4 stars
      4
    • 3 stars
      0
    • 2 stars
      1
    • 1 stars
      2

    Pros

    • Customizable moves
    • Easy booking process
    • Full-service options

    Cons

    • Longer hold times on the phone
    • Some location restrictions

    Bottom Line

    Bold Moving and Storage does everything from packing and cleaning your former residence to storage or unpacking at your destination. They are available around the Washington, D.C., metro area and for long-distance hauls.

    Top Bold Moving and Storage Reviews

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    • 3,053,342 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

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    Rated with 5 stars
    Verified

    ...We moved on short notice and our needs for tight scheduling were met in a polite and professional manner by everyone from the owners through the front staff to... all of the pe...

    Read full review
    Rated with 5 stars
    Verified

    This was our first time using movers and we could not be happier. They arrived on time and worked quickly ... Everything went smoothly and before we knew it, everything was at our...

    Read full review

    Bold Moving and Storage services

    Bold Moving and Storage specializes in long-distance moves for households and businesses. All moves can be customized to include as many or as few services as you’d like.

    • Packing and unpacking: If you opt for packing services, Bold Moving and Storage provides necessary packing materials and professionally packs items for you. Unpacking services at delivery are available upon request.
    • Storage services: Once packed, Bold Moving and Storage can place your belongings in storage service. You can store your items for any length of time in a climate-controlled facility that includes 24-hour surveillance.
    • Cleaning services: With a full-service move, Bold Moving and Storage will clean your former residence to get it fresh and ready for the next tenant. You can choose between full and partial household cleaning.
    • Auto moving: Bold Moving and Storage can coordinate the relocation of any type or size of automobile anywhere in the country.

    Bold Moving and Storage services are only available in Connecticut, Delaware, Florida, Georgia, Maryland, Massachusetts, New Jersey, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia, Washington, D.C. and West Virginia.

    Bold Moving and Storage moving packages

    Bold Moving and Storage offers three tiers of moving packages: Bold Standard, Bold Premium and Bold Luxury. Standard professional moving services include furniture disassembly, packing, transportation and delivery.

    The Bold Premium package includes all the Standard benefits, plus custom crating and white-glove delivery service. The highest tier, Bold Luxury, includes all the Standard and Premium benefits, plus residential cleaning, complete unpacking and box removal. Total costs will vary based on a variety of factors, including location, distance and amount of household goods.

    Bold StandardBold PremiumBold Luxury
    Standard packing services
    Up to 30 days free storage
    White-glove service
    Unpacking services
    Box removal
    Cleaning services

    Bold Moving and Storage FAQ

    How does Bold Moving and Storage work?
    1. Start planning your move: Begin the process by completing an inventory form. A Bold Moving and Storage customer service consultant will reach out to discuss your specific relocation needs and provide you with a free moving quote. To ensure you receive the most accurate quote, make sure you include all items on your inventory form along with any additional services you want. Note that a deposit is required to lock in your quoted pick-up dates.
    2. Packing and loading: The day before your reserved pick-up dates, the Bold Moving and Storage dispatch team will confirm a 2–3-hour window when the movers will arrive. Every move includes furniture disassembly, padding and wrapping of all items, and loading of belongings onto the truck. If you opt for professional packing services, Bold Moving and Storage provides all necessary packing materials and professionally packages your items for you. Once packed, the transportation and delivery process begins, unless your items are to be placed in storage.
    3. Payment and delivery: You must pay the remaining balance at drop-off. You can request any additional services, such as unpacking, when your inventory arrives at its final destination. Once payment is received, Bold Moving and Storage movers unload, unwrap and reassemble your furniture.
    Is Bold Moving and Storage available nationwide?

    No. Bold Moving and Storage services pick-ups anywhere in D.C., Maryland, Delaware and Virginia, plus most of North Carolina, and can deliver anywhere on the East Coast. If you are moving across the country, Bold Moving and Storage is federally licensed to coordinate long-distance, interstate moving services for businesses and households.

    Will Bold Moving and Storage move boxes that I pack myself?

    Yes, Bold Moving and Storage will move boxes that you pack yourself as long as they are safe to transport, though self-packed boxes may not be insured. Bold Moving and Storage moving company offers flexible packing and unpacking services with no minimum or maximum packing requirement. Bold Moving and Storage movers can pack selected items or the entire inventory.

    Can Bold Moving and Storage move on the weekends?

    Bold Moving and Storage offers services seven days a week to accommodate your schedule. The day before your pick-up date, a Bold Moving and Storage dispatch team will confirm a 2–3-hour window in which professional movers will arrive.

    Do we recommend Bold Moving and Storage?

    Bold Moving and Storage eliminates the stress of a move by providing exactly what consumers need, whether they’re moving across the East Coast or across the country. Bold Moving and Storage specializes in customizable packages for individuals and corporations, long-distance moves and storage services. In the last year, about 93 percent of verified customers said they were happy with their experience and would recommend Bold Moving and Storage to a friend. The remaining said they were “satisfied with the experience.” Bold Moving and Storage company reviews frequently mention their polite and courteous professional moving crews.

    Bold Moving and Storage Reviews

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    2 featured reviews
    How do I know I can trust these reviews about Bold Moving and Storage?
    How do I know I can trust these reviews about Bold Moving and Storage?
    • 3,053,342 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.

    For more information about reviews on ConsumerAffairs.com please visit our FAQ.

    Page 1 Reviews 0 - 10
    Rated with 5 stars
    Verified Reviewer
    Original review: Dec. 2, 2020

    We contacted multiple companies and received multiple quotes. Bold Moving and Storage offered the best value and assured us that our move would be done without issue. Moving day came and they called prior to let us know that they were about an hour away. They showed up, went over all the details of the move (2 storage units and a townhouse) and the contents. They were very professional, careful and pleasant. They inventoried all our items, wrapped everything in blankets and plastic wrap and loaded carefully. We were moving from VA to FL, they arranged for delivery, again followed up with phone calls and text messages on their ETA and worked flawlessly to offload our items into the house and garage.

    I cannot say enough about how professional their team was in both the pickup (Ian and crew) and delivery (Ace & Terry). We were very apprehensive about the whole move as neither my wife nor myself had ever hired movers before but this experience has been nothing short of phenomenal. Thank you Bold Moving and Storage for making moving a pleasure and not a pain! A great experience for sure!

    Bold Moving and Storage response

    Barry,

    Thank you so much for the awesome feedback! Please pass on the good word to everyone you know relocating!!! We wish you nothing but the best, if you ever need help moving again; you know who to call!

    ~The Owners @ BMS

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      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: July 9, 2020

      Many moves and many different companies later, I researched movers for a last trouble free move and found Bold Moving and Storage (BMS). A 5 star rating backed by customer testimonies that told the real story about who and what BMS was really all about. The day of the move came, Ian, Troy, Leo and Demetrius arrived and that's when the real assets of BMS shined. I never saw a moving company take time to ensure everything is wrapped and protected before taking any item to the truck. Even moving items from inside my home out to the truck was done so very carefully as if they were moving the most delicate treasures. This was truly a testament to their work ethic and the company's dedication to their most valued resources, the customer.

      I could not believe how hard, how diligent, and how quickly Ian, Troy, Leo and Demetrius carefully loaded the truck and set out for my new home. At my new home destination, the crew continued with their professionalism and hard work, despite the fact they had been working all day in extreme heat, to put all of the items in their new spaces as well as reassembling all the items that had been disassembled for the move. I cannot say enough great things about my moving experience with BMS and especially about the the work done by Ian, Troy, Leo and Demetrius. Thank you gentlemen for going above and beyond to make my last move the very best...God bless each one of you and your families...

      V/r

      Rick

      Bold Moving and Storage response

      Thank you, Rick, for the kind words, those guys are great, and we are happy to have them on our team.

      We hope y'all settle in nicely in your new home.

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: June 24, 2020

      Moving is inherently stressful and our crew went above and beyond to help us have a good experience. Our foreman, Ian, is an ace. He has a consistently positive attitude, attention to detail, and applies expertise gained from years of experience. We want to work with him again, with no hesitation. He is so wise and courteous, we’d trust him to raise our kids.

      The crew we had included Neko, Leo and Demetrius and they all were careful and hard-working. Everybody was digging deep to race the freight elevator time restrictions. Even though Bold gave me a higher quote than other moving companies, I knew picking a smaller company that isn’t just a broker would ensure the job would be done with care. Watching the way they filled the truck under Ian’s direction it was clear it was all strategic. Neko is also a professional musician and has great taste in music to listen to while packing and he packed and moved with an efficient rhythm that was straight-up musical.

      Leo tackled our entire storage unit and loaded with a quiet efficiency that was surprising in a good way. Demetrius was a packing superstar who went into the kitchen and set to work with laser focus on dishes and fragile things. They were all really nice guys and it was comfortable having them around all day. They were kind to our pets, too! Job very well done.

      Bold Moving and Storage response

      Carley,

      Thank you so much for the awesome review! We're so happy you chose to make a BOLD move! If you ever need to move again, you know who to call!

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: May 21, 2020

      Recently hired Bold Moving & Storage for a move from NYC to VA. The team was very helpful in providing flexibility with our move scheduling and ensuring that our final quote was the price we would end up paying. Despite having a slightly higher quote than some of the other providers we contacted, Bold was a great choice for us since we did not have to worry about the quote changing, as we had read can be common with other providers. They were punctual, friendly, and very thorough in packing our furniture which we really appreciated. Having not done a long distance move previously, I found the Bold team to be very direct and great to work with. It was a comfort to know they weren't contracting the job out but rather that it was Bold employees conducting the move from start to finish. We had a great experience with them and would recommend them for sure.

      Bold Moving and Storage response

      Thank you Johnny for the kind words, and we appreciate your business!

      Take care and best of luck!

      ~The Owners @ BMS

      2 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: April 17, 2020

      Bold Moving & Storage provided top-notch service moving my parents from one state to another. This was our first time utilizing a moving company and BMS surpassed our expectations. Josh and Bill were in constant contact with us prior to the move ensuring they were at the ready as closing dates changed. They provided three extraordinary, experienced, and caring team members to guide us through the physical move. Rob, Mike and Ali were polite, respectful, thorough, and most importantly, patient. They were very conscientious of CDC protocols throughout the move and tolerated our family's concerns (I admit they were mostly mine). We couldn't have chosen a more perfect team for our needs. Thank you all at Bold Moving and Storage for the excellent service.

      Bold Moving and Storage response

      Audra,

      Thank you for taking the time to write us such a positive review! We truly appreciate your business and we're happy that mom chose to make a BOLD move! If you ever need movers again, you know who to call! We will share this with the whole team, thanks again Audra & Tim!

      ~The Owners @ BMS

      3 people found this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: March 2, 2021

      We have had eight moves and this one was the best. Our furniture was picked up and delivered on time and there was no damage. Both crews were fast, courteous, and professional. They cleaned up the rooms so there was no trash or packing materials for us to pickup.

      Bold Moving and Storage response

      Gerald,

      Thank you so much for taking the time to write us such a positive review! We appreciate your business, thanks again for making a BOLD move!

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Feb. 9, 2021

      The Richmond based team did a great job. They were on time, friendly, and thorough. Ian was professional and helped provide guidance to his associates to ensure the job was done right. They were helpful in making suggestions and left my place looking almost spotless. Really want to thank Ian for being a good leader and making the experience stress free.

      Bold Moving and Storage response

      Tracey,

      We'll be sure to share this awesome review with IAN and his team! Thank you so much for taking the time to leave us a recommendation! If you ever need to move again, just give us a call!

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Dec. 21, 2020

      I had a great experience with this company. I have moved 20 times and they would be one of my top movers. They were courteous and went out of their way to help both in loading and unloading. They were timely and made the move easy.

      Bold Moving and Storage response

      Thank you Cynthia for the feedback, we hope you are settling in nicely in Asheville.

      Happy Holidays to you and your family!

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer
      Original review: Dec. 12, 2020

      Earlier this year, Bold Moving and Storage assisted us with our interstate move. Right from the start, Bill was professional and patient with all of my questions. Ian and his coworkers packed our furniture carefully and were quite polite in their conversations with us. Challenges arose with shutdowns in different states, but they were able to store my items, then coordinate the best time to deliver them. We appreciated their service and professionalism.

      Bold Moving and Storage response

      Aurora,

      Thank you so much for the kind words! We appreciate your business, and if you ever need movers again; you know who to call!

      ~The Owners @ BMS

      Be the first one to find this review helpful
      Rated with 5 stars
      Verified Reviewer Verified Buyer
      Original review: Nov. 25, 2020

      In short, what a fantastic experience. Crew was extremely conscientious, courteous, careful, and a bunch of other words beginning with "c". Seriously; Jaleel and crew were just outstanding. We spent the better part of two days together, and enjoyed every minute. Hoping they'll be able to be our delivery crew for our trip to New Hampshire!

      Bold Moving and Storage response

      Michael,

      Thank you so much for the awesome review! We appreciate the feedback, I will absolutely share this with Jaleel and the crew!

      ~The Owners @ BMS

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      Bold Moving and Storage Company Information

      Company Name:
      Bold Moving and Storage
      Address:
      6001 Lakeside Avenue Suite 24
      City:
      Richmond
      State/Province:
      VA
      Postal Code:
      23228
      Country:
      United States
      Website:
      boldmovingandstorage.com

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