Bold Moving and Storage Reviews

My experience with Bold Moving was the first time having movers do everything. They took excellent care to wrap everything to prevent damage. Darrell and his crew worked quickly and professionally the whole time. Joshua also was very helpful arranging the move. He was always quick to respond to any questions or concerns I had. I would use Bold again.

I was looking for a mover for a complete household move from NC to Missouri. I went through the usual suspects of national carrier / brokers before coming across Bold Moving & Storage. Their reviews were consistently outstanding. Spoke to their senior relocation coordinator, Joshua, and was immediately impressed with his honesty, attitude, and commitment to personalized customer service. Decided to give the smaller firm a chance and was not disappointed.

This is an unbiased review of my experience with BMS (Bold Moving and Storage). To me my move seemed complicated, but after getting bombarded from movers with offers I went with BMS. The people I talked to were professional and flexible. I had your normal household items to move, but several high-value items like a motorcycle and four 4K TVs. The movers showed up on time on the date schedule and came ready to work. The on the ground movers took extra care with all my items. They worked hard and were highly professional. Everything with my move was explained up front and simple.

BMS was full service from start to finish for a cross-country haul that was not a straightforward request. They worked with us and modified their insurance to meet our building’s excessive requirements in New York, communicated during the entire trip from NY to CA then stayed late to finish the job in CA after a fire evacuation delayed the move for a few hours. All the owners, Bill, Justin, Dennis and Josh, were a pleasure to work and speak with and their employees who helped the move were professional and courteous. Our items, including a large collection of glassware and fine art, arrived intact and safely secured, we only had one casualty of a champagne flute (which they offered to replace). It was dreading this move but it was a breeze. Thanks to the entire BMS team.

Great moving company. They wrapped my things so well and they stayed intact. The guys were so friendly and very professional. They will guide you through any questions or difficulty and make sure you are satisfied with your request. I wouldn't hesitate to call them again or recommend to anyone.

I am so impressed with the communication with Bold Moving and Storage and our coordinator Josh. We just finished up the full packup and departure of our furniture to Ohio and I am blown away with the care and professional manner it was handled. I didn't expect to sing the praises of a moving company because you hear such horrific stories but this couldnt have been any better. The team is employed by BOLD and not just farmed out to others. They were so hardworking and packed everything with great care. Kudos to Spencer, Ian and Alejandro. Anxiously awaiting delivery to our new house mid June. They give you 30 days free storage which was a plus to us.

The booking team at Bold Moving and Storage was responsive and provided a reasonably-priced moving service from Durham to Minneapolis, including storage for 60 days while I'm transitioning locations. The moving team was on-time and professional. I'd recommend to a friend!

Excellent customer service and attention to detail. Also, they provided me with a significantly lower cost for my move from NC to TX (at least 33% cheaper than Trico). The owners are very hands on and helped me throughout the process. Thank you, Bold and team!

The entire experience with Bold Moving was incredible. They showed up on time and actually worked overnight at their facility to get my furniture on the truck leaving for Florida. My furniture arrived before I did, and that worked out perfectly for me since I had family here to receive it. In the whole move only one small cabinet was damaged and the foreman unloading the truck immediately took a picture to use as training material. They offered to allow me to make a claim but frankly the piece was not worth filling on. I have no hesitation at all in recommending this company. Hopefully this is my last move, but if I ever do it again it would be with this company.

Very impressed and completely satisfied with all members of Bold Moving Storage in the process of moving my mom's belongings from MD to FL. The customer service staff and moving team are professional and courteous. Their care in shipping & handling of furniture and boxes decreased my initial concern of getting everything into truck and hauled to destination safely & undamaged. Would definitely recommend to friends and family.

It is always a stressful situation when planning and executing a move. Josh and Bold Moving and Storage made this experience an easy one. Friendly, knowledgeable, and efficient - this team of movers did an excellent job. We are very pleased with how easy it was and would recommend using Bold Moving and Storage for any move you are planning.

Great service! Moving from Northern Virginia to Charlotte, NC. Was able to have delivery scheduled same day as move in. Nothing was lost, my wife's china made it all in one piece! No broken dishes. Only 1 item was damaged in the move and I am currently working with the claims processes to rectify. Movers were professional and made the whole experience a breeze.

I couldn’t have asked for an easier experience moving from Virginia to Florida. BOLD moving truly knocked it out of the park. Fast loading and unloading and delivery. All at a fair price. I highly recommend. Very professional and courteous. From day one they answered my questions promptly and in contact as promised. The movers were very careful with all of my belongings during the loading and unloading. Everything was packed with care.

Great job, gents!! From beginning till the move out day, everything went so smooth!!! Thanks for all of your hard work. I appreciate the seamless move. I called several moving companies and these guys really made me feel most comfortable. Looking forward to opening up all of my boxes and unpacking.

BOLD Moving and Storage moved my furniture and household items, which had been in storage for 15 years, in an outstanding manner. They were extremely professional and handled my possessions with care. They were most patient with me upon delivery and moved furniture in my house when I was unsure of where items should go.

My wife and I relocated from Virginia to Michigan and the move couldn't have gone better. From start to finish the move was by far the best cross country move I've experienced thanks to these wonderful people. I have moved 20+ times and have always had something go wrong but that was not the case here. From the beginning in Richmond, I had multiple communication calls and updates. There were 5 guys that came to load our home. I asked for extra special care due to numerous antiques and family heirlooms that I simply could not transport myself. All of the guys did a complete walkthrough before any work was done which assured me that they were all on the same page.

Right from the start, I knew I selected the right company for the move. Joshua was very personable, polite and had great attention to detail. The company met our needs and delivery date was flexible which made it less stressful with all that was happening in our lives. We were pleased with the moving crew, Spencer, Alex and "Pop". They were friendly and fast.

Our move was from Florida to Michigan, with full packing services. Communication from beginning to end, was terrific. We knew exactly when the crew was arriving at each house. Our desired pickup and delivery dates were spot on. The crew was professional, polite, hard working, and full of personality, adding levity to a stressful cross-country move.

I have never had such great service in moving before. This company was on time. The three men were polite and professional at all times. Justin the crew leader was wonderful. Our contact at the office was Joshua and what a great guy to work with. If you're moving short or long distance I highly recommend BOLD MOVING AND STORAGE. It is worth the cost.

Bold Moving and Storage did an excellent job on our recent long distance move. Bold’s staff was well-trained, professional, and worked as a team. They took extra care with my several treasured antique pieces. And there was no gamesmanship on pricing. I would definitely use Bold again.

I've lived in my house for over 30 years and the thought of moving out of state was overwhelming. The men from Bold moving were so helpful and amazing from my first phone conversation with Joshua. The crew that showed up at my house to pack me up were simply wonderful. Polite and courteous gentlemen. They worked continuously. We had to beg them to take a break and eat something. They were very careful with my things and wrapped everything. I would highly recommend them to everyone.

Relocating is stressful enough and the team at BMS made it possible to not have to worry about how my stuff was going to get to my new location. They worked with me through some issues out of my hands and took care of all my stuff, making sure all furniture was properly wrapped for my long distance move. They have been amazing and I could not recommend them enough.

I wanted to say a big thank you to everyone at Bold Moving and Storage. What a wonderful overall experience for my long distance move from Jacksonville, FL to Wayne, NJ. A top notch organization that are true straight shooters and downright good people. They did an excellent job in caring for all our furniture, etc as if it were their own - taking the time and effort to carefully wrap and protect every piece from the packing to the unpacking. Again, I highly recommend them for any move - a great overall experience!

We were relocating from Virginia Beach to Florida and shopping for a moving company. My Wife wanted one of the well know large companies and was reluctant to use such a small and little known company. However, we were pleasantly surprised. Bold Moving and Storage showed up on time and did the best wrapping and packing job I'd seen in my 30 years of moving in the military. The owners were onsite, professional and effective. They wrapped things that I'd never seen wrapped before and placed everything in their 30 day free storage.

Bold Moving and Storage was a great choice for us. The deciding factor to use Bold was the fact that one of the owners came 2.5 hours away to look at our house contents and price our job. They were very flexible on dates and changed dates twice. The wrapping of furniture was way beyond the norm which was very important to us. At one time I asked the movers if they got paid by the number of rolls of tape they used. The crewmen were very courteous, polite and respectful. It was the best experience we’ve ever had with a moving company and they made the move so much easier. There was never a hitch throughout the whole move no matter what we asked of them. We would recommend BMS to anyone and everyone based on the experience we had with them!

This was our first time using movers and we could not be happier. They arrived on time and worked quickly and efficiently. Everything went smoothly and before we knew it, everything was at our new home and they placed the furniture where we asked. The price was very agreeable and the guys were wonderful. We definitely recommend!

Move VA to FL - We moved on short notice and our needs for tight scheduling were met in a polite and professional manner by everyone from the owners through the front staff to the finance department and all of the people we encountered. Joshua answered all calls with "Bold Movers, hi Mr **." The service was cordial and personal but also efficient and professional. If I move again I will call them first with the assurance of a positive experience.

I liked the knowledge and the way the salesperson from Bold Moving and Storage spoke to me. Getting a quote and scheduling the move was easy. The crew that helped me was terrific. They were very nice, very helpful, and very professional on both ends. With moving, there's always hiccups of dates and so forth. But it's to be expected and they managed it very well. I'm a repeat customer now. In fact, I just hired them to do my move next week for the whole house.

My experience with Bold Moving and Storage was such a positive one that I feel compelled to tell others about it. From beginning to end they made my wife and I feel extremely comfortable. Moving can be a very stressful situation in itself, but the people that are Bold Moving and Storage minimized our concerns with their professionalism and genuine outstanding customer service abilities. The gentlemen that moved us are fantastic at what they do. Their attention to detail and method of wrapping and covering prevented any damage to our belongings which we understood might happen because of the fact it’s a long move and things happen, but didn’t and we were pleased.

I got a quote from quite a few moving companies, but Bo from Bold Moving and Storage kept on coming back to me and he gave me a very good quote. He sounded as if the company was very caring. It was nice to hear they were not a big company, that they were still trying to make a name for themselves. They were in Richmond and they were close. I was in Newport News, so I decided to go with them. They all scheduled the move, but I had to move it a bit earlier or a bit later and the rep was very flexible around the date because I didn’t know when we would close on the house. I appreciated that. They rescheduled the move and they called me the day before in the morning that they came. The move was from Newport News to Acworth, Georgia.

After a horrific long-distance moving experience with another company, I was very reluctant to hire another company for another move. However, after speaking several times with Bold, including sharing my past experience, I was somehow convinced that this would not result in the same debacle. And, I was right. Bold honored its commitments, and then some. Even though my final truck volume was more than originally estimated, they did not charge for the overage. And, most importantly, all of my items arrived the first day of the delivery window. What's more, Sr, Manager, Mr. Joshua ** ensured complete, start-to-finish service by personally showing up at delivery, directing and helping the unload. In short, Great Job Bold!!! They will be my only call when it comes time for my next long-distance move.

From start to finish these guys were great to work with. Josh was informative and friendly on the phone, even helped me save money where he could. The moving crew showed up on time, I only called to check in once. They were all friendly and moved fast. All of my items were checked, covered, marked, and an inventory list was filled out. They made it to the destination in one day, nothing had to be stored. All my furniture arrived without anything being damaged. Overall the process went smooth and I wasn't surprised by any hidden fees.

The movers were all very professional and extremely nice, courteous, hardworking and very thorough in assuring all my household goods were properly wrapped and secure for the long trip. They were punctual and delivered the items on time communicating with me the entire travel period. I would recommend them to family and friends with high praise.

Bold Moving and Storage was the most persistent moving company when it comes to their communications via email and returning phone calls. Everything was on point from the beginning. I was a little hesitant because it’s an online company but I did a little research and found that they had an actual business license number in the state of Virginia. I moved from Washington, D.C. to Tampa, Florida. Their crew was very productive. When they got to the house, there was no funny business and the numbers didn’t change. They packed up the house and the move went well. We had one broken item, and we’re now in the process with them to try and get coverage for it. Other than that, the experience was very straightforward and good.

We were moving about 200 miles. I made an internet inquiry and then I got called by several companies. It was a two-bedroom apartment and I explained the size in square feet. They gave me a price based on that explanation and they figured I had so many boxes. I wasn’t crazy about that and I wasn’t really comfortable with getting an estimate based on the fact that they said they would bring this size truck when they haven’t seen everything. So, I expressed that to Bold Moving and Storage, and during one of their moves, they were in the area and they sent somebody over to take a look. I was told I was fine, and that I was within what they thought they were gonna be dealing with. I had several estimates, and Bold Moving and Storage had the better estimate. I also had a better feeling with the phone call that I had with their rep, so I went with them.

Bold Moving and Storage was the first one that answered my call and they were reasonable. When I called other people, they were over the top. So I went with Bold Moving and Storage. However, the quote changed once the product was already picked up and on its way down here. We never knew what state it was being kept in but when push came to shove, it didn't matter as long as it got here when we needed it. Most of the people who did the moving for my daughter were very polite. The gentleman who owns the company got a little terse with me and then when he backed off, he became much easier to deal with. We thought that we have paid the full amount but when the guys got down here, there was this extra money. My husband travels, and so, they were dealing with him in one state, me in another one, and my daughter in another state, so it wasn't very easy.