
Blue World Pools Reviews
Reno, NV
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About Blue World Pools
Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.
Visit blueworldpools.com- Comprehensive packages
- Affordable pools
- Financing options
- Limited installation availability
- Extra fees for delivery
Blue World Pools Reviews
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Reviewed April 14, 2020
They was here when they said they would be. Everything was done in a timely manner as they promised me it would be. I’m a very satisfied customer!!! I will and would highly recommend this company to anyone. They have always kept in touch with the whole process.
Reviewed April 14, 2020
The pool service was great, the installers were knowledgeable, fast and efficient. Blue World Pool is an amazing and affordable company. Their overall service Is great. I wanted my pool by my birthday and they made it happen. I would recommend Blue World Pool to anyone!!!! Thanks guys. You all made my birthday 4/10/2020 a huge success!!!!
Reviewed April 14, 2020
Purchased a pool from Blue World Pools. Installer contacted in a week and scheduled us to install our pool. The installer did a excellent job getting the pool level. He was thorough and told me exactly what I needed to do.
Reviewed April 10, 2020
We bought a 23' round pool from them and it was not as easy an installation as I thought it would be. Our most level ground still had to be dug out about 2 ft on one side to make it level. They did a good job, even though it does sort of look like a crashed space ship. My review, however is based on post sales service. So far, everything we needed to have done we had to hire someone else. I cant even get parts from them. A fire destroyed the ion control board and cartridge and I have to get a replacement from somewhere else. Oh well... Point is, if you need a pool installed, great. If you want service for that pool, look elsewhere.
Reviewed April 5, 2020
WE had our Blue World Pool for Two Years now. Its be Great for family and grandkids. We love it. Hope to enjoy more summers to come. Get yours now and enjoy. You will be glad you did. Your family and kids will have a time. What a way to enjoy summers.
Reviewed April 2, 2020
We purchased a Blue World Pool and from the time we purchase until our pool was completely installed was only 2 weeks! The installers arrived early and were professional and very friendly. They had our pool up and running in 1 day! It’s a beautiful addition to our backyard and we can’t wait to spend a lot of time swimming this summer!
Reviewed April 1, 2020
We are very happy with our pool. The quality of the product is very good. The installation process was a little lengthy. They are in high demand and there were not very many installers for my area. After it was completed we were happy. Make sure to be well informed on all the different types of above ground pool systems and that this one is the right one for you.
Reviewed March 31, 2020
Last week our Premium above ground pool was installed. The technician was extremely qualified, very knowledgeable and very pleasant to have on our property. The installation was done in a very timely manner.
Reviewed March 30, 2020
We purchased our pool end of the summer in 2019. Very satisfied with the installation and the sales person that came to the house. Love that I don't have to add any chemicals. Easy to maintain and clean. Great investment.
Reviewed March 26, 2020
The sales rep was neither aggressive or pushy and very open towards negotiation. The professionalism of the install team led by Mike was AWESOME! They all followed up on the entire process, including the CEO of the company. We are very pleased with the product and do highly recommend Blue World Pools. We look forward to many years of enjoyment in our beautiful pool. Our 2 year old grandson loves learning how to swim in the pool. Whenever we have any questions on the maintenance or how to correct any chemicals or such, the company returns your call very promptly, with solutions. That is very comforting.
Reviewed March 25, 2020
We Love Our Pool! Great customer Service! The pool is clear and easy to maintain. My family would recommend Blue World Pools to all of our friends and family. We love swimming during the summer and spring.
Reviewed March 24, 2020
The pool is fantastic! The salesman was great and really knew his stuff. The installer could not have been nicer or faster! He answered all our questions! We love our new pool! Would definitely recommend this company if you are looking for a pool!
Reviewed March 20, 2020
We got our pool about 3 years ago now. Great experience from the beginning. Installers were friendly and did a great job. The company still checks once in a while to make sure we are still happy with our purchase. The pool we got was not the basic, but the next one above that, and it’s great and my kid’s love it!
Reviewed March 19, 2020
We’ve had our pool for a few years now, the delivery and installation was second to none. The pool is so easy to maintain with the ionizer that’s came with it. I would recommend Blue World Pools to anyone in the market for a swimming pool. My grandchildren love it.
Reviewed March 17, 2020
I have had a wonderful experience and the customer service is always there ready and willing to help anyway possible. They have have answered every question I have had about my new pool so that I can keep it just as beautiful as day one.
Reviewed March 16, 2020
Salesman was very knowledgeable. Easy financing if you want Blue World to Finance. Spot was limited and he found the best spot. Pool is easy to maintain. Low maintenance and cost. Landscaping is not included in the installation.
Reviewed March 13, 2020
Blue World Pools is an outstanding company that stands behind their products. Superior Customer service is provided by this company. Our pool is high quality, with an amazing warranty to back it up. Looking forward to making great memories with family and friends with our Blue World Pool!
Reviewed March 13, 2020
We love our pool. Very easy to maintain and lots of fun! Timely installation and no problems. Our first liner was leaking but they came back and replaced it and haven’t has a problem since. Would recommend if you want above ground.
Reviewed March 11, 2020
Great pool. We love it and hope to enjoy it for years to come. Great quality and great service. Would recommend to friends and family. Also, very customer oriented and willing to do all they can to resolve any issues or questions that may come up.
Reviewed March 11, 2020
We purchased a new pool Classic model from Blue World Pools and had a couple things wrong but they didn't hesitate to take care of it. Top quality products and installation. Great customer service. We love it!!!
Reviewed March 11, 2020
I bought a pool from Blue World Pools and got a great deal and am loving it in the summer time with family and friends, I recomend them to anyone wanting a fair deal and very nice easy care products for pool upkeep!!
Reviewed March 10, 2020
My husband and I purchased our pool from Blue World Pools. The price fit easily into our budget, they installed it and walked us through everything step by step. We have enjoyed 5 summers of maintenance free fun. I would recommend Blue World Pools to anyone. They have different sizes to choose from and guaranteed to fit anyone’s budget. Thanks Blue World Pools!
Reviewed March 9, 2020
Customer service in all departments was excellent. Sales, service & installation. As a new pool owner, I had many questions. I was walked thru every step I had questions about & trust me, I had plenty. I even panicked a few times & with the help I received from everyone, I feel comfortable saying I can do this! The pool is amazing! I've never seen a system like it. The water is crystal clear without any chemicals. Maintenance is minimal & I love that about it as well. My neighbors also said they have never seen a system like the one I have. I think they might be a little jealous. I live in a community where most everyone has a pool. But not like mine! I also know that I can call Blue World anytime with questions & they will have someone who can answer them. Ty all! I love my pool!
Reviewed March 7, 2020
Updated on 03/13/2023: I bought a pool in 2016 for this company and a UCC-1 Lien was placed on my property as soon as the pool was installed. I fell on hard times and I could not afford to keep paying on the pool in 2018. According to Texas state law a UCC-1 Lien is only valid for 5 years, but the company can file a continuation statement and extend it another 5 years which they did. I told them several times I cannot afford to keep paying for a $20,000 pool and they will not come get the pool. When you try and call everyone in conversion team from my past experiences are rude and refuse to work with you.
Sean ** the CEO is the best person to contact. He is respectful and will talk to you like a human being. I stated a review in the past and after talking to Sean I change my review but now is a different story now that I found out I still had a lien on my property. I will be contacting my lawyers to see what I can do to remove the UCC-1 lien off of my property. It has been 7 years and the statute of limitations has been reached to collect money from me, but the lien is still on my property. I refuse to call this company and talk to them unless I speak directly to the owner. I have not heard from this company since 2018 they have not even tried to contact me. I want everyone to know stay away from this company unless you want a UCC-1 Lien on your property and want to finance a $20,000 dollar pool that you can get on amazon for $5,000.
Original Review: DO NOT BUY from this company if you live in Texas. If you get in a bind lose your job or money gets tight and can't make payments they will consider you breach of contract, they will put a lien on home and property and will put you in a conversion process which means they can garnish your wages and seize any assets with a clear title just so they do not take a loss. I strongly recommend you take your money elsewhere. In addition I will give credit where credit is due. Unlike the conversion team the Owner is very respectful and knows how to speak to you.
I strongly recommend that you read the fine print before you sign anything with this company. I will say there are options for you if this happens to you. The best option is to get a lawyer. I am dealing with the owner and I hope I can get things resolved. It's hard to have a good working relationship with the conversion team when all they do is make threats and tell you that if you do not pay they will take the stuff you worked so hard for to get. They are very rude and disrespectful unlike the owner. I understand they have a job to do and that is collecting money owed but they could be more caring and understanding with the customer and listen to the customer instead of threatening the customer. I am a Husband, Father and hardworking man and I do not take threats kindly when it affects my family and takes food off the table for them.
Reviewed March 4, 2020
Best quality aboveground pool I've ever experienced. Cant beat the design and construction. The process was easy and the owner manual is very detailed. The products that they recommend are awesome. Cant wait to jump in this summer.
Reviewed March 4, 2020
Nice above ground pool. Had a very good presentation from the sales lady, I was not pressured in a sales and she listened to me for the options that I wanted. The setup was late summer so we did not get much enjoyment but the kids are looking forward to for this summer.
Reviewed March 4, 2020
The sales lady that came to our home was very helpful. We love our pool. The kids spent all summer in it. It was great not having to drag them to a pool. We live in a small town and there is not a pool near us.
Reviewed Feb. 28, 2020
Nice size pool, and easy maintenance. Keep your pool water balanced and all will be well. The pool pump runs smoothly, easy to clean debris out of the pool skimmer. Also get yourself a leaf vacuum. It will help out a hell of a lot cleaning the bottom of the pool and top surface of the water.
Reviewed Feb. 28, 2020
My family and I purchased a 27 foot pool from the Blue World Pools. The pool is very strong in the winds. The pool is strong in snow and ice. The filter and pump are strong and the best once I have had so far. I have had the big store cheaper pools but they don’t last long like this one. This pool chemical system is easy and simple to use for anyone.
Reviewed Feb. 27, 2020
I have to tell you that I am very disappointed in our new pool. It’s NOT CRYSTAL CLEAR like it should be. The gentleman who dug/installed the pool has been back out however it’s still not crystal clear. I have seen many pools in my life and this pool isn’t living up to my expectations. Our pool has been in for a month and I have only been in it once because of the cloudiness. There is sand on the bottom that apparently is leaking from the sand bag that holds our steps in place. In my opinion the sand bag shouldn’t be leaking and if it is then it needs to be replaced. One would think that the vacuum would pick up the sand but it’s not or if it is because the sand bag is leaking there is continuously sand being let out into the pool. UNACCEPTABLE!!!!
Another problem with this pool is the bottom of the pool isn’t smooth. There are bumps throughout the bottom of the pool. I thought when it was installed that the installer was to laser level and smooth out the sand before the liner was laid down. Please correct me if I’m wrong. Also I don’t believe the skimmer is working properly. We check it every day to find very little in it. We also have been picking up leaves manually from the bottom of the pool that the vacuum hasn’t picked up. Why is that? Shouldn’t the vacuum be able to pick up these leaves? We also were told by our salesmen that we’d be getting a water fountain, solar cover and an upgraded vacuum with this pool. That didn’t happen.
We paid cash for this pool and now I’m wishing we never purchased it. I’ve called the salesman three times and he’s never returned our calls. Please explain to me why this happens. You get our money and then you forget about us. This pool was sold to us with a lifetime guarantee but if we can’t get help when we need it when something major happens I guess you won’t be around to fix it either. NOT HAPPY!!!!
So here is a list of items that needs to be addressed:
1. The water isn’t crystal clear (the guy who dug the ground and has been out once said it’s as clear as it’s going to get). NO it’s NOT!!!! Crystal Clear is how it should be all of the time. Finally we contacted a local pool place and they helped us and over $100 later got the water crystal clear with NO help from anyone from Blue World Pools.
2. Leaking sand bag in the steps – STILL AN ISSUE.
3. Vacuum not picking up sand and leaves - STILL AN ISSUE.
4. Skimmer not picking up. This seems to be working now.
5. Additional items we were told we would be getting:a. Water fountain,
b. Solar cover,
c. Upgraded vacuum.
Reviewed Feb. 23, 2020
We purchased a pool that met our needs and the sales representative was able to work with us price wise. Where this pool may seem expensive we are looking forward to having the peace of mind of a lifetime warranty.
Reviewed Feb. 23, 2020
I've had my pool going 2 summers. The company checks on me around the beginning of pool season to make sure equipment is functioning properly and to see if I need anything. My buying experience was great from start to finish.
Reviewed Feb. 22, 2020
Professional and efficient install, Sturdy construction, great customer service. Beautiful pool adds elegance to my yard and home. Would recommend anybody to purchase and own one of these beautiful pools. Life time warranty a big plus. Looking forward to years of enjoyment.
Reviewed Feb. 20, 2020
The pool is awesome, very low maintenance, stays blue all year long with very little effort. Installation of pool was very fast. Customer service is awesome and very helpful. Would definitely recommend them to anyone looking for a pool that is easy to take care of.
Reviewed Feb. 15, 2020
We purchased our Blue World Pool last season and thoroughly enjoyed it until it got absolutely too cold to endure being wet and outside. We have plans to construct a deck with a landing for a structure to change clothes in. The terrain was prepared well and timely. The pool was installed professionally and quickly with success. When we had questions, customer service was responsive, friendly and helpful. We expect a lot of use this summer enjoying this opportunity for quality family time.

Reviewed Feb. 14, 2020
I enjoy my pool. Customer service is excellent too. The people who work there are extremely helpful. They work with you in any way they can to satisfy the customer. Every time you call they are always willing to help you in any way that will make the customer happy.
Reviewed Feb. 12, 2020
The salesman was courteous and didnt pressure us in any way to upgrade from the econoline. This pool is awesome. Super easy to maintain! No harsh expensive chemicals. We LOVE it. It fits my family and friends without us feeling cramped as we play all day!
Reviewed Feb. 8, 2020
We have had our pool for about a year now. And have enjoyed it. Any problems that have come up with it, I have called their customer service department and have been able to fix the problem. They have been very helpful.
Reviewed Feb. 7, 2020
We purchased our pool from Blue World Pools last summer and we love it! The installation team were great! They kept us informed about the process and how long it would take. They kept the area clean and took care of our yard while in the process of installing our pool. We love our pool and are so excited to share our joy with our family and friends. We recommend Blue World Pools to everyone!
Reviewed Feb. 7, 2020
We love our pool. It is so nice to have a place to cool off when it is hot in the summer. It is also a good way to get your exercise done on a daily basis. This is our second pool and we are hoping to have it for many years to come.
Reviewed Feb. 5, 2020
Our experience from start to finish was awesome. We have worked with awesome people from start to finish with our pool. We would definitely recommend Blue World Pools to all of our friends and family that are interested in getting a pool..
Reviewed Feb. 3, 2020
I order my pool in 2019. My family loves the pool and very easy to maintain. I have a 15ft round pool and it’s bigger than I thought it was going to be. I have a family of eight and we all was able to swim and have a good time.
Reviewed Jan. 30, 2020
We love our pool! Everyone we dealt with was friendly and willing to work with us in a timely manner. The installers worked all day just to be sure it was completed in time for our son’s birthday party. Very satisfied customer!
Reviewed Jan. 29, 2020
Updated on 02/07/2022: We have had our pool for 3 years now and we've had no problems with it at all. It was professionally installed by the company and is very low maintenance and sparkling clear waters. The ION system works really well and no need to spend lots of money on chemicals each month.
Original Review: We received our Blue World Pool end of July 2019. The installers were excellent and the pool as well. We are very happy with our choice of going with blue world pools. You see other reviews that aren't good and we did not have a bad experience at all. The pool is everything and more that we could hope for.
Reviewed Jan. 29, 2020
Pool came earlier than expected. Installer did all the work. It was great swimming in a pool with no chemicals. Automatic vaccum makes it easier to clean and to keep clean. I would highly recommend this company.
Reviewed Jan. 26, 2020
We purchased our pool a few years ago from Blue World Pools. The salesman was fairly new and had to reach out to his boss several times with our questions. The pool itself is decent! The installation was not good and to this day the ground is bumpy underneath. I have left numerous messages with the lady who answers the phone, but never get a return call. The liner could be stronger... Another call I have placed, she is quick to tell me how I can go about getting a new liner, but I have yet to receive a call back from the guy who is in charge of financing.
We have paid so much in interest over the last few years that I could have paid off a car! It is sad that they are representing themselves this way. I did not want to take this public, however, after reading other reviews and having a legal representative reach out to me after reading my google review, I see clearly what my next step will need to be. Be careful when purchasing. Like I said, pool is decent, but not worth what we have paid and continue to pay.
Reviewed Jan. 20, 2020
Blue World Pools provided a good service and the pool worked as stated it would. The maintenance is easy, and no issues with algae which is amazing living in hot humid state. Would recommend this company to others.
Reviewed Jan. 17, 2020
Blue World pools got us into our pool quickly and professionally so we could conquer the Texas heat! Thank you Blue World for making us feel so important as a customer and continually keeping in touch to see if we need anything.
Reviewed Jan. 14, 2020
Representative came out to visit with us. We discussed the different types of pools and equipment. We picked the one we wanted. We looked at the layout of my property. Went over pricing. Installers came out and completed the installation. We have had no issues.
Reviewed Jan. 13, 2020
Very happy with my pool. Good customer service. The pool installer was very professional and knowledgeable about the pool install. Answered all our questions as well in regards to pool care and how to take care of the pool in the winter.
Reviewed Jan. 10, 2020
Was shown and explained about the the difference in pools and how low maintenance it is. I am 71 one so this is great for me. The installer and his helper were really good at their job. I would definitely recommend Blue World Pools to others. The salesperson was very good and slow explains things to me.
Reviewed Jan. 10, 2020
Heavy duty above ground pool. Great filter that doesn't need replaced, just flushed every once in a while. Had problems with the initial installation not being dug deep enough and the pool sank, but they made it right and now it looks great.
Reviewed Jan. 8, 2020
Excellent service and great service when they are on the phone and was very pleased with the help of the service they were giving and Luther was great today when he was on the phone to help with the pump and was very polite.
Reviewed Jan. 8, 2020
Awesome experience. I would recommend doing business with Blue World. Very professional organization. Treat your family and yourself to the good relaxation and very little maintenance to keep in great. Ready to use anytime.
Reviewed Jan. 8, 2020
Bought this pool in August so we had limited swim time last year. As agreed, the pool was installed approximately three weeks after purchase. Friendly staff installed the pool in one day. No problems with installation or quality of pool. Looking forward to more swim time this year.
Reviewed Dec. 30, 2019
Customer service is very rude. Dont buy a pool from these people. They charge high interest. Supervisor in Atlanta head quarters called my mom a **. Very unprofessional service. They will get you in a contract of being nice at first and threaten you with nasty texts and calls.
Reviewed Dec. 26, 2019
This company has a great product, too bad they are virtually impossible to communicate with after the sale. After many phone calls and emails I finally was able to live chat and get some sort of communication started. This is when I was informed there is no separate customer service department to resolve issues. Basically if it had not been for the independent installers they gave us we would have been screwed. It was so bad I was beginning to think we had been scammed and would not receive our pool at all. I also found out they were not paying their commissions to their sales staff. Overall a very stressful purchase.
Reviewed Dec. 24, 2019
We had some issues with getting the pool set up but overall Blue World was great to address and correct our issues and deliver what was promised. Not sure if I would truly recommend the installer that was used Scott out of the Birmingham AL area but Blue World did their best.
Reviewed Dec. 24, 2019
From the time we decided to buy a Blue World Pool the company did exactly what we agreed to. They came out and put in the pool and there was no problem whatsoever. We started swimming and the kids have enjoyed it so much. Blue World Pools are as great a pool as you can ask for. They do what they say. I would recommend Blue World Pool To anyone wanting an above ground pool.
Reviewed Dec. 24, 2019
They worked around our schedules and made it easy. The rain delay was unfortunate and delayed things slightly but that's not their fault. Once this is dried up things moved quickly and they were efficient and cleaned up daily behind themselves. Always polite and kind when asked questions.
Reviewed Dec. 22, 2019
The pool has been true to my liking. Very little maintenance if any. It hasn’t turned green or slimy. Is always crystal clear month after month. Very happy with my pool. I love it very much. My family enjoy it a lot. The staff from the installers to the administrative department are always helpful and happy to help me thru my questions. The pool equipment is very good maintaining the pool clean and easy to use. I will recommend this pool to everyone. It was worth it!!!
Reviewed Dec. 21, 2019
Staff was very friendly, and explained everything in great detail, no hidden fees. Everything went smoothly. My pool was installed on time with no problems as promised. This was a great investment and I'm glad I choose Blue World Pools.
Reviewed Dec. 19, 2019
The children and grandchildren are so excited about the pool. They swim daily. My wife swears about the pool and encourages me to complete landscape of pool area. Pool maintenance is the best part of the pool for me. No harsh or costly chemicals to add.
Reviewed Dec. 18, 2019
Service was great from the start beginning with the salesman continues even after installation of my pool. I am very pleased with my purchase. Customer associates are very knowledgeable and helpful with all needs or concerns.
Reviewed Dec. 17, 2019
Salesman was extremely helpful in knowledge of pool. The installers took a little while to get an appointment so backed up on dates but when they showed up installed pool in 6 hours and were extremely helpful in showing us how to operate everything and to clean filter. Pool has been installed 5 months and still enjoying it.
Reviewed Dec. 15, 2019
When the salesman came out our goal was to get the 400 dollar pool on special and be done with it. He sit and went through the different pools they have. We loved them but wasn't feeling an extra monthly payment. However, I'm a teacher and off in the summer. This would be the dream to have my own pool. So they worked with us until we could agree on a payment we could handle. They then told us it would be 3-4 weeks to get installed. After 3-4 weeks, we called and they said the installer has had our information for about a week. When we didn't hear from him, we kindly asked for a new installer and they agreed.
The new installer called within 2 days and set up an installation day. They were here that day and worked hard to install it in one day. They were nice and super helpful with questions about the pool and set up. We enjoyed our pool for about 2 months before we closed it at the beginning of October. Customer service has been very helpful when we have called since. The keep up has been very minimal and we can't wait to reopen it.
Reviewed Dec. 15, 2019
Best pool I ever had. Easy to use. Not too hard to keep up. Best around customer support when needed. From beginning to the end. The crew that set up the pool was great. Answered all questions that was needed, and did not leave you in the cold.
Reviewed Dec. 14, 2019
I like how they talked to us about the pool. They made sure to answer any questions we had. They check your credit and lets you know if you can get the pool. They work with you on the payments. I told my friends and family about them.
Reviewed Dec. 14, 2019
Called information for a part. They were very helpful and patient with me even when I wasn't sure what I was asking. They looked things up even when it wasn't their department. Even when I had to leave my name and number they called back that day.
Reviewed Dec. 13, 2019
The first installation of our pool was not really great, but they got someone else out to re-do what was wrong and so far we are happier with the results, but we have not really been able to check it out because it was too cold to go swimming after it was redone.
Reviewed Dec. 7, 2019
Very helpful and friendly.. Made house calls and and informational prompted response on any questions I had. Always checking with us by phone to make sure we were happy and satisfied. Would recommend them to anyone wanting a pool.
Reviewed Dec. 5, 2019
Must that the people at Blue World Pools have been nothing but helpful, in service department, to installation, they are prompt to address any problems I have had, and I might say they have been few. I would recommend this company to my friends.
Reviewed Dec. 5, 2019
Any questions I had were answered promptly. Came through on their promises. I had some problems with my installation in the beginning but the situation was assessed and it was found my pool was not installed correctly so BWP sent out a veteran installer to redo the job correctly. I have nothing but good things to say about this new installer and how the problem was handled.
Reviewed Dec. 4, 2019
The pool was delivered and installed in record time and by professionals!!! Love the pool. Spent many hours in it already. Had it less than a year but we are very satisfied!!! The ion system is great. We don't have a problem keeping it clean. Very easy upkeep!!
Reviewed Dec. 4, 2019
We love our pool, it is easy to maintain, the employees are very friendly and helpful. We have had no problems with any questions that we have had. The pool is really easy to maintain with the chemicals that they provide with the start up, therefore all we have to do is enjoy it as much as possible
Reviewed Nov. 22, 2019
Good quality pool but be patient because it takes a while for install. They offer great add on to help maintain the pool as well. Customer service is slow but management will get back with you fairly quick and will be very helpful.
Reviewed Nov. 21, 2019
We have had our pool now for over 2 years and it was the best decision we ever made. We have saved so much money by not having to buy chemicals. It’s the most maintenance free pool you’ll EVER own. We love it and can’t stay out of it. We’ve never had our water too crisp and clear. I highly recommend Blue World Pools to everyone, it’s the way to go if you want a pool!!! Thank you blue would pool for the best pool for the rest of my life!!!
Reviewed Nov. 21, 2019
I absolutely love my pool! Super easy to maintain. I’ve had it for a full summer and part of another (it was installed middle of that summer) and I’ve never had to put any chemicals into it. Any questions I’ve ever had were answered timely and dealing with customer service has been a breeze. We had some difficulty with the installation process but well worth the wait. Swimming without the chlorine feeling is fantastic! If you’re searching to buy a pool, hands down this one supersedes them all.
Reviewed Nov. 21, 2019
Had our pool for two years. We got our Blue World Pool two years ago. We knew that we are going to be investing a lot of money into our pool so the final cost did not surprise us. We learned patience that year because it took forever to begin (two months of waiting at least). The installation was finally done and we are happy with our pool. I like the fact that the pool does not require constant chemicals as we have children that have skin sensitivities to chemicals. They can safely play in the pool and enjoy going underwater without their eyes burning and skin getting blotchy afterwards. This past year we had some issues using our pool filter and called Blue World Pools for help. The staff were very helpful and were able to solve our problem and get us back in our pool quickly. I would recommend Blue World Pools to anyone who is looking at investing in a pool.
Reviewed Nov. 20, 2019
The staff was with me from start to finish. I didn't have a clue about my pool but the staff was always available to assist me with whatever questions I had. I would recommend Blue World Pools to all my family and friends.
Reviewed Nov. 20, 2019
We have had several pools in our lifetime. All came with their own issues and problems. We went with a Blue World Pools with a new ION style filter. This has been by far the easiest pool to maintain. We have called the company several times with questions and they have always either promptly answered our question, or directed us to the person who could.
Reviewed Nov. 15, 2019
We purchased a pool from Blue World Pool last August and it is the best decision we ever made! We Love our pool! Very easy to maintain! Love that you do not use chemicals! Everyone, from sales to the installers are awesome to deal with! Every time we have a question, we call and they are very helpful and walk you thru anything you need! If you're looking for a pool I would give them a call!
Mascoutah IL
Reviewed Nov. 9, 2019
Blue World Pools have been wonderful to us!! We just got our pool last year and our pump went out, so they sent us a brand new one free of charge. They also gave us a gift certificate to get 2 free chair floats. At the end of summer we opened the 2nd one just to check it and it had a hole in it, so now they are sending 2 free ones!! They move my payment if needed during the month. They answer any questions you have in a timely manner. They are really Excellent!! We are loving our pool and have been in it everyday!!
Reviewed Nov. 6, 2019
The pool was setup and ready to be filled in one day. This is my second season for the pool. The water is crystal clear. No more chlorine. Very big plus. Very little maintenance is needed. Great pool.
Reviewed Nov. 5, 2019
The process was easy! Everything was explained thoroughly to make the best decision that first our needs. From the different types of pools to the different types of financing available. We have had ours for 2 summers now and just love it!!
Reviewed Nov. 4, 2019
I got my pool in 2016. My grandkids love it. It’s a lot of maintenance. If I have a problem I can call Blue World Pools and they will walk me through it. Go blue world pools. I order the pool one day and about 2 weeks later we were swimming. I put a deck around my pool and it looks great.
Reviewed Nov. 3, 2019
We love our pool!! We got an amazing deal and the Customer Service Department was amazing to work with. We even were able to get some extra speakers and lights. We will use them again in the future as my parents are wanting a pool.
Reviewed Nov. 1, 2019
Just wanted to let everybody know that our experience with Blue World Pools was awesome and that we love our pool. We also love the pool ionizer which was a great selling point for us on our purchase of our new pool. It made our pool very hands-free without having to use a lot of chemicals to keep the pool Crystal Clear.
Reviewed Oct. 30, 2019
Great company to work with. From sales to install all employees were very helpful and they knew what they were talking about. Our swimming pool is beautiful and so easy to take care of even in the hot Florida sun. The pool did not withstand any damage to hurricane Michael. Very durable. I give this company a 100 for all departments.
Reviewed Oct. 30, 2019
We are very pleased, This is our second pool from this company. We purchased our first one 22 years ago. We loved it and this one is bigger and better. These are the easiest pools to maintain and the upkeep is easier so we spend a lot more time in our pool. My family and friends enjoy our pool daily and the weather has been great for that.
Reviewed Oct. 30, 2019
Great Pool that is easy to take care of and always stays crystal blue. All installed in one day. They give you everything you need to get your pool up and going. If we had any questions they are just a call away. Customer services good. No regrets!
Reviewed Oct. 30, 2019
We are absolutely in love with our pool!! This was our second year with it.. It's super easy to maintain and last year I shocked it and put on the cover and opened it the season to a crystal clear pool.
Reviewed Oct. 29, 2019
I am very satisfied with how my pool turned out, and the quality. The whole experience was simple from start to finish, I had to wait a couple of weeks on the installation but I did decide to purchase my pool at the busiest time in the season. The installer Alex, was great, very knowledgeable about what he was doing and had it completed in no time, really great person, the grandbabies have greatly enjoyed the pool.
Reviewed Oct. 29, 2019
I am extremely happy with my Blue World pool. It is easy to maintain. We use it as much as the weather and work schedule permit. I have received numerous compliments on how nice and clear the water is.
Reviewed Oct. 28, 2019
The pool is very easy to maintain. The quality of the swimming pool is really good. We were amazed at how easy the setup was after we removed the winter cover. Our family has enjoyed the pool. It is great for family fun.
Reviewed Oct. 26, 2019
Great pool. Cheap and easy to maintain. Clear water all summer. Would recommend this pool. Have had a lot of fun on those hot summer days. The company is very good about sending me anything I need. Water was always clear when other people's pool was green.
Reviewed Oct. 24, 2019
Pool was installed when promised and in a very professional way. Pool quality is great as promised. Overall I am very satisfied. The service and support after the sale has also been great. They actually answer the phone or call you back in a prompt time when you call for advice.
Reviewed Oct. 21, 2019
The workers arrived on time and started right in. They leveled the property where the pool was going. Then they proceeded to erect the sides. They did tear up our yard a little bit but not bad. They drove over our septic covers and broke one. The driver did not follow our instruction as to where not to drive but other than that we had no problems. They got our pool up and running and explained what we needed to know. We are very happy with our pool and have enjoyed many hours in it.
Reviewed Oct. 18, 2019
Our pool was installed in July. It was a very easy process with Blue World Pools as well as the installer. A couple of issues arose several weeks after the pool was installed, I called, and the installer was back out within a few days to correct the problem. We love our Blue World Pool.
Updated review: Nov. 22, 2019
My pool was installed by a different person to begin with but after 2 weeks the pool started leaking and was not level. He made several appointments to come and replace it but never showed up. After many attempts I gave up and contacted Blue World. They contacted another installer and he can and looked at job and was very efficient and was back to install it correct and I was very pleased with his work and keeping me informed through the whole process. Thanks to them and Blue world for making it right.
Original Review: Oct. 17, 2019
My pool has been leaking since install earlier this year. Talked to installer and he agreed to replace it. New liner showed up. I have made several attempts to get new liner. Have spoke to installer and made appointments but no show or call back. I have left messages with Blue World but no call back from them either. So I have a 27’ pool empty and no one to replace the liner.
Reviewed Oct. 16, 2019
Great customer service, and they really took the time to listen to our needs. They helped us make the right decision. The pool was a great addition to the house and really looks good and the kids love it.
Reviewed Oct. 15, 2019
They offered me to be a show pool and we have loved it. Plus the warranty is awesome. The sales department did good and the couple that put it up was very good and had it set up in no time. I highly recommend Blue World.
Reviewed Oct. 11, 2019
The installers did a good job. They knew what they were doing. The pool passed our expectation. The pool we have is easy to maintain. Very pleased with our choice of Blue World Pools. We are looking going forward that our relationship with Blue World Pools will continue to be our support with our pool needs in the future as they have stated in our conversations.
Reviewed Oct. 10, 2019
Very informative to my husband. He was knowledgeable and we love the pool. Salesman could have been more detailed regarding on coming expenses, but nevertheless, we love our pool. We purchased for family gatherings and grandbabies for lots of fun times and memories.
Reviewed Oct. 9, 2019
Pool is very enjoyable, a bit pricey but it’s very easy to maintain. Pool seems to be made of strong materials and looks to last a long time. I am very pleased to enjoy my pool in the spring/summer time. Thank you.
Reviewed Oct. 8, 2019
We have so much fun with this pool. The installers were great and very informative. It is very easy to take care of. The sales staff is very helpful also. They give you a lot of free stuff to start off with. The vacuum works great and easy to use. Just attach and walk away. I really like the big steps inside of the pool.
Reviewed Oct. 7, 2019
We had a great experience with them. The pool is gorgeous. I’m anxious to use it for a full summer next year. Didn’t get until mid August but what we did get to use it this year it was awesome. Easy to take care of. No chemicals.
Reviewed Oct. 7, 2019
My family and I have always wanted a pool, but could never find the time to research possibilities. Blue World Pools sent someone to our home to answer all of our questions and made us feel like we were family.
Reviewed Oct. 5, 2019
The process of buying a Blue World Pool is very simple. Just call set up appointment for the rep to come out. The appointment will last about an hour or so. This is to explain their products and quality. Once you have decided and signed the rest is simple. Sit back and watch your pool be installed in a matter of days and enjoy. The pool is built to last. Great quality. This is one of the best above ground pool on the market. Taking care of it is very simple as well.
Reviewed Oct. 4, 2019
Well our installers Mik and Rich are 2 of the best the way they worked and made sure it was exactly the way we wanted!!! When you buy your pool definitely if you can request those two you won't be disappointed at all.
Reviewed Oct. 2, 2019
Blue World Pools is a wonderful co. This is the second time that I have received a pool from them and the pools get better every time. They keep all their equipment up to date and explain fully how to operate the pump and everything. If you are not able to catch it all when they explain it to you that's ok because they will give you a DVD to watch that will help you pulse step by step instructions. If that's not enough and you are still not able to comprehend just give them a call and they will walk you through it. I love my pool and so does my family. It's a great get to gather with a BBQ and a swim. Thanks Blue World.
Reviewed Oct. 2, 2019
Blue World Pools did a excellent job. The pool turned out better than I ever thought possible. The kiddos really enjoy everyday even the hot dog days of summer. Blue World did exactly what they had told me. My pool is awesome. The memories my family have had in that pool and around it are priceless.
Reviewed Oct. 2, 2019
My experience with Blue World Pools was amazing. It all started with a call to the company, and they setup an appointment for a sales person to come to your house. The sales person checked my backyard to see if it was able to hold the pool. Once it was established that the yard was able to hold a pool; we went inside to see the different types of pools. The sales person was very knowledgeable and very pleasant to work with. Once I agreed to purchase a pool everything ran smoothly. Once I was approved the service department called me to set up an install date. The company that installed my pool were very professional and quick. They cleaned up after themselves, and I was very happy with the final results. It was an amazing experience from start to finish. I would recommend Blue World Pools to anyone.

Reviewed Oct. 2, 2019
I love my Blue World Pool. There is no comparison to any other above ground pool. This pool is the top of the line line Pool. You will probably at more for this pool but the quality is definitely worth it. I only wanted the best and I got it.
Reviewed Oct. 1, 2019
We bought the 15ft Classic above the ground pool. Our salesman, Gerry, was very friendly, knowledgeable and came to our home. He had pictures and written info on pool size, materials and pump. Our pool installation was scheduled quickly and completed quickly. But, it was installed very well. Our installer, Mike, had 30yrs experience. He answered all our questions. Our pool is made of glaring, sturdy equipment. We absolutely love our pool!!! D **, Panama City Beach FL
Reviewed Sept. 30, 2019
It makes for a great family time. We have had Parties and everyone loved it. Told them that they need to try Blue World Pools. Every time someone comes over I tell them about the pools. Have nothing but a great time.
Reviewed Sept. 30, 2019
From start to finish Blue World was within a phone call away. They called to start the process and keep me up to date from when every piece was in to the day sand was delivered. Called afterwards to check if boxes were stacked in the right way.
Reviewed Sept. 30, 2019
Sales and service are very prompt in answering questions or concerns. The only problem we had was our skimmer was leaking and once I called we had a new skimmer within the week. Very satisfied with our pool.
Reviewed Sept. 30, 2019
We had one of their pools installed 05/2019. After about 2 weeks in it was unlevel. Had caved in spots around the pool and sand. Called had a tech out they told Blue World it was unlevel. Need to reinstall it so we had pool reinstall. A week later same thing going on. Had a diffrent tech out, told Blue World it was unlevel and the caved spots and screws where removed from ladder from the last install could have went bad. The 3 tech we need to reinstall again. They put pavers blocks which did help some the unlevel but still have sand in bottom and caved spots. They have treated me like I'm to blame for my issues. I paid 2,000 down and have made all payments. The pool is 15,000 dollar pool. I have had it 3 months.
They say it our ground is why we have sand in pool because ground is dirt but I'm trying to understand. We were asked to cover pool and run pool filtration to see so we did. A day and half it started getting windy so I texted the tech. Told him. He said take off and see. We did very carefully did and there was still sand. I did vacuum before I covered it so tell how that can be from my ground. I asked to be taken out of my contract. They said no. I want because the pool is not good. I tried to get them to see it was not working. They treat their customer wrong and very rude. You can't get nowhere when talk to them. I'm so disappionted in this company. I'm not worried about my deposit. Just want out of contract is all. PLEASE.
Reviewed Sept. 28, 2019
Our first installation crew was fired due to faulty workmanship. The pool buckled and we lost our water. Blue World Pools sent out their best installation team with a brand new pool including filter to replace the original pool. I must thank Jim ** for all his help during this process. Our new pool is working great! We expect to be swimming in it for years to come.
Reviewed Sept. 27, 2019
Above ground pool purchase. We love our pool! Blue World Pools have been awesome! The people are friendly and helpful, we had a little trouble with the installation, but called Blue World Pools and they took care of it. This pool by far is the best pool ever! Low maintenance. 2 gallons of bleach a week and that's all the chemicals we have in it! We have had a lot of swimmers and we just add a extra gallon of bleach to shock and we are good to go! We will definitely buy from Blue World Pools again! Thank you Blue World Pools!
Reviewed Sept. 20, 2019
Very satisfied with the purchase of a pool this past summer. Great customer service this far. Looking forward to many more family memories made with the investment. Very very pleased customer..wonderful.
Reviewed Sept. 18, 2019
Blue World made our pool purchase easy. After an initial visit, we were scheduled and the contractors did the installation in one day. We love our new pool, it's still going strong with these high September temperatures.
Reviewed Sept. 13, 2019
We absolutely love our above ground pool, but we weren’t told all the details by our salesman! So make sure you find out ALL you need to know before purchasing! Customer service is always on point, and very polite.
Reviewed Sept. 12, 2019
We got off to a bumpy start, but the installer was very knowledgeable and we finally got it finished. Our pool is absolutely beautiful and very, VERY easy to maintain. We have enjoyed it as much as possible. Thank you Blue World Pools.
Reviewed Sept. 11, 2019
From the first time with the salesman coming to our home, to customer service, to the owner, to the installation and then again with customer service, has been a great and very rewarding experience. Highly recommended!
Reviewed Sept. 8, 2019
The installer were knowledgeable and professional. Completed the install in no time. Pool was up and running in one day. They worked with our schedule. Went over all the working parts and explained how to winterize and keep it clean.
Reviewed Sept. 7, 2019
The installation was great. The installer were very knowledgeable even about calling the water company and saving me money on the filling of the pool. They showed how to maintained the rest of the summer. They also gave me some tips on what to do around it as far as plant and rocks.
Reviewed Sept. 7, 2019
We bought a pool and have had nothing but awesome customer service. Ever since day one every thing was one time. The installation people did an awesome job. Left the yard clean and neat. Was very helpful with question.
Reviewed Sept. 7, 2019
The entire team is very insightful. On top of things our salesman was very good helpful. The finance department was very helpful in finding the best deal. The installer was on time and worked in a clean timely manner. They all know the business. Answered all my questions. Love our pool. Recommend to everyone.
Reviewed Sept. 6, 2019
Bumpy start with scheduling someone to come out but once they did and we decided to get the pool everything happened on time and exactly how it was promised. The company also did everything they promised they would and the pool looks and works great.
Reviewed Sept. 5, 2019
We were very happy with the install. The installers were very knowledgeable and worked quickly to get our pool up and running. We are extremely happy with the final product and would definitely recommend this pool.
Reviewed Sept. 4, 2019
We love everything about about. I have told a lot of family and friends about. I set was pretty fast to me when thought I don't the installer will say that. She explained everything. Showed us how to use everything.
Reviewed Sept. 4, 2019
The salesman was polite and friendly and the installers delivered everything that was promised. I love my Pool! It is very low maintenance as was promised and it's an 18 foot size perfect for my purposes of exercising and staying cool. Thank you Blue World Pools!
Reviewed Sept. 3, 2019
The Blue World pool installers were very professional. They arrived and worked until the early morning hours to get the job done. Everything was cleaned up and water filling when I woke up. The pool is great. Great investment for years on end.
Reviewed Aug. 31, 2019
They were very friendly and they worked really hard to get the pool installed. It was a good experience with them. Will recommend them to get your pool installed. I'm sorry I forgot their name. I'm bad with name.
Reviewed Aug. 30, 2019
Overall the pool and install of the pool were excellent. The pool has performed as promised. It took a bit to get the pool installed once all the paperwork was done. But there is a limited amount of installers. I think that is good because that means not just anyone is installing the pool.
Reviewed Aug. 29, 2019
Salesman arrived as scheduled. Covered packages for different size and shapes. We chose the package we liked. Signed the paperwork. Here is the only issue I have. I did not get a copy of the pool package we ordered. Get a copy. The cover was in the package we agreed to. Still have not received the cover or a response to our inquiry. The installation went as promised, timely and professionally. The installer was great. He asked us a lot of questions and answered all our questions. He even answered questions we hadn't thought to ask. He has even called twice to see how things are going. If the salesman was as caring as the installer, it would have been a perfect experience.
Reviewed Aug. 28, 2019
From the initial meeting with the salesperson to the final installation Blue World Pools and its contractors provided excellent service. Every question we had was answered in a timely manner and every concern was handled with great care. Our pool is amazing! It's everything we expected. We have recommended Blue World to all our friends. Everyone in the customer service role should take notes from Blue World Pools. We will be a customer for life!
Reviewed Aug. 28, 2019
Salesperson was informative. Installation was great & done in a timely manner. Customer Services is top notch in dealing with you. They kept in touch to ensure quality service & to make sure you are satisfied with results.
Reviewed Aug. 28, 2019
Extremely Satisfied. The installation of our pool went smoothly. The guys were on time and very friendly. They asked for our approval through every step of the process. They even walked me through the setup process for our new pool. Again they were very friendly and polite.
Reviewed Aug. 28, 2019
The BWP department make sure I was getting a great deal. They also doubled check with me, make sure I got all my products. They were very professional. They make sure I was satisfied. I definitely would recommend them to anyone. They definitely gave a 10 out 10 service.
Reviewed Aug. 27, 2019
When looking to invest in an aboveground pool I am very happy that I chose Blue World Pools. My experience with this company has made me very happy from the salesman straight to the installers. Very professional, knowledgeable, and willing to get the job done. Thank you Blue World Pools for everything.
Reviewed Aug. 23, 2019
Blue World Pools have a great staff AND ARE GREAT TO WORK WITH from sales to the installers. Great company. The pool is something everyone should have. Each and everyone with Blue World Pools are great pros at the job they do. Thanks. John
Reviewed Aug. 22, 2019
Fantastic pool. Love it. Carlos and his crew were awesome. Very polite and cared about installing the pool. Very trustworthy. I love my pool. They explained all about it. No regrets. Glad to show my pool. It’s awesome.
Reviewed Aug. 22, 2019
I am pleased with our pool. It is all I was told and more. If given the chance I would purchase again. Installation went as planned and now I have a clear beautiful pool to enjoy. I extremely like the liner thickness and feel that it will last for some time to come... This pool requires little maintenance and I really like the automatic cleaner.
Reviewed Aug. 22, 2019
We just got our pool installed and it only took one day! We are highly satisfied from the first interaction with the sales Rep, to customer service to pool installer! I would recommend Blue World Pools!
Reviewed Aug. 22, 2019
We had a good experience from the salesman to the installation guys. They were very courteous and made sure my yard was good and the trash picked up before they left. We were very satisfied with our pool.
Reviewed Aug. 17, 2019
We have had a great experience so far. No problems with installation. We are enjoying our pool. Love it!!! We recommend Blue World Pools for anyone looking for a above ground pool. From start to finish the experience was great!
Reviewed Aug. 15, 2019
Our experience with this company was not the best. We ordered our pool in April, provided all of the documents needed and they still asked for more. We provided those, the people in the finance department were rude and left rude messages on my voicemail. The pool didn’t get delivered until mid July. We had to personally buy some of the pvc pipe for the installation when everything was supposed to be included. The installer did a great job. That is the only good experience we had with this company. We love the pool but I would not recommend this company.
Reviewed Aug. 15, 2019
It was a great all around experience from the time the sales representative came to the door until they were here to install the pool. They were all very kind and friendly and helped with any questions or concerns. We have really enjoyed the pool and would recommend to others. Thank you Blue World Pools!
Reviewed Aug. 14, 2019
Blue World Pools has been very professional from start to finish. They have a wonderful customer service team, assisting you even after the pool is installed. Their installers work very proficient and left my backyard top notch. I love my new pool!!!!
Reviewed Aug. 6, 2019
Excellent customer service reps were very patient. Each time I called I received nothing but great customer service. I am very confident that the pool I chose with the help of the sales rep will benefit me. Big shout out to Liddell in finance whom I talked to on numerous occasions during the contract process. Each time that I spoke with him he never once appeared to get frustrated with me. YOU ROCK. He deserves a promotion!!
Reviewed Aug. 4, 2019
On April 16,2019 we purchased a 24’ round pool and paid 18,000 in cash. We then had 5 cancellations and my husband missing 3 days of work before it was installed on June 6. They finally installed the pool and did a very rushed and sloppy job! We got a rushed 15 minutes instructions. We found 4 screws missing on the laterals and one in the bottom of the pool. The worst part is we have huge sink holes in the bottom of the pool. The ground is flat here with no rocks! The ground was not prepped right. I made multiple calls to the service department and was told the supervisor would call me back. That never happened! One month after the pool was installed the police showed up with a warrant for a felony because the installer rented the machine in our area and never returned it. He used our address! I want some answers! This company is a joke! We are supposed to be a show pool! I would love to show them the bottom of my pool!
Reviewed Aug. 2, 2019
I had no idea how awful this experience would be. I purchased my pool on April 30th with a promise for it to be installed by Memorial Day. The pool was not installed until July 23rd! During that time Blue World sent out the different installers with little information for the delays. Each installer is an independent contractor so they operate differently. None of the installers informed me that they would dig up a large portion of my yard and leave me to deal with the aftermath of a huge pile of dirt to be hauled off.
During installation a sprinkler pipe was hit which created damage to the bottom of the pool. This was reported to Blue World the next morning. They refused to pay for the repair, although they state that they give 30 days after installation to fix any problems. We agreed to be a “show pool”, so I suppose they want us to help them sale their pools to other unassuming people?? I will show our pool for sure but will absolutely let everyone know the truth about this experience. Had I known this would have turned out like this I would have saved my thousands of dollars.
Reviewed Aug. 1, 2019
We have had our Blue World pool for a year and a half and it's been great. We enjoy it a lot and our grandkids love coming over to swim. It's so easy to maintain compare to other above ground pools and the water is crystal clear. Happy with our purchase.
Reviewed July 22, 2019
Blue World Pools is an excellent company that provides great financial help with getting a pool. If I have any problems with my pool I am able to call Blue World Pools and get help with my pool. Excellent customer service! I’m glad I can enjoy my pool with my family this summer.
Reviewed July 20, 2019
Updated on 08/01/2019: Finally got my pool installed. Nightmare. Installer sucked. In hurry. Paid 500.00 to fill. Now it leaking underneath. Sidewall kinked. Sloppy job. Total take down. Redo. They said they will not cover the cost to refill leaking at skimmer filter. Said someone will contact asap. No one has. It sucks. Get the pool 27 round. Cannot use it.
Original Review: Purchase a 27 round. Paid deposit 700.00 on June 25. Had to call to get install date. It was to be July 18. Installer called 8 PM. Said he can not make it so we reschedule for that Saturday. Again call the night before at 8:50 PM. Again can't make it. Called office. They said, "He will be there. Installer will call you. Name is Bruce **." Call office in morning. They tried to contact him. No answer. Took time off from work. Lost 2 day pay. Hope they get here today. We signed a contract to show our pool had deck company waiting. They said they will here Sunday along with the landscape contractor. If not done today we be put on the back burner. They have other work.
Reviewed July 18, 2019
Our pool was installed right after Memorial Day. The installers were great! They worked fast and managed to get the pool up in half a day, right before storms moved in. We have reaped the benefits all summer!
Reviewed July 18, 2019
I called about the $299 deal and was told I had to be a homeowner to purchase which is fine, but was hung up on when I mentioned the homeowner wasn't nearby and before I was even able to tell them I'm translating for my parents so I had to be the one speaking. I've never been hung up on by a company before. It was completely unprofessional.
Reviewed July 17, 2019
I got a pool from Blue World Pools. They came and leveled the ground and put together our pool and was done within 4-5 hours. Within a week after filling and testing water we were swimming! This pool is not like a chemical pool. We love the fact the water is crystal clear and you can see the bottom of the pool 24'x 52" deep pool. We love that you can open your eyes underwater and it doesn't burn! It's an investment we'll enjoy for years to come.
Reviewed July 14, 2019
Salesman and installer did an excellent job. Very professional and prompt service from sales to installation as well! Very happy with our purchase and able World Pools, a great experience from start to finish!
Reviewed July 12, 2019
We just purchased a pool from this company and we are so pleased with the help we received from everyone from sales, finance to install. They had our pool installed when they said they would and had it done in less than 2 weeks. So far we have had no problem with this company. We are very satisfied customers.
Reviewed July 10, 2019
Grateful for a smooth installation process and we love our new pool! There were no surprises and we felt confident in every person who represented Blue World. We would recommend to anyone. Great job!
Reviewed July 9, 2019
I signed a contract with Blue World on May 25 2019, I told them no financing, I would provide cash on delivery of pool. The salesman and people on phone both told me 2-3 weeks. I was given no date until I called numerous times at which point I was given a date of June 10th. No one showed. No one called. Then I finally reached someone and I was given a date of June 20th, then a date of June 21st. Then a date of June 27th, then June 28th. Then an installer called to tell me he would have someone here on July 8th or 9th guaranteed. It is now July 9th and no one is here, no one has called and I am unable to reach Blue World installation (option 2) or the installer who called me. No pool still and I assume it will be once summer is over before I get a pool but they did great because they got my $500 deposit out of me. I paid $500 to get the runaround from everyone in this company. Very dissatisfied with everything about Blue World Pools. Thank You.
Reviewed July 7, 2019
Installer took their time and did a great job. Very friendly. The company was easy to deal with from salesman to customer executives to installation team, they gave us a pleasant experience overall. We say thanks!!
Reviewed July 6, 2019
I love my pool. Very easy to maintain. I would definitely recommend spending the extra money on this pool. So worth every penny. This was one of the best investments I ever made. So glad I made this decision. Customer service was great, always a phone call away.
Reviewed July 5, 2019
Very happy with this company for my pool. Any worries I had or thing need fix they was quick to fix the problem. They always wanted to make it right. They did what they said they would do. Easy to contact.
Reviewed July 5, 2019
Updated on 07/08/2019: I wanted to update my experience through the process of buying a pool from BWPs... See my post from the 5th of July...I still do not have my financial paperwork or know what my monthly payment is going to be in writing. I called and emailed BWP on Friday the 5th of July to get this information and spoke to someone within the installation department (finance department transferred me) who said they cannot get it because my file can’t be found, pretty sure VP Sales is sitting on it. The person I spoke with said she would track it down and call me back that evening or Sunday and never got a call back.
I called BWP on Monday the 8th of July and asked for the details of my installation and they had the installer contact me, he was helpful and answered my questions but told me they do not half fill my pool like I was told by the sales department on initial purchase. How does a company that want to hold us to our word and threaten customers with liens and legal get away with this stuff? Why doesn’t BWP have to hold up to their end on the agreements? Sean ** I am asking for you to contact me and please step in and give a straightforward answer on how this process is supposed to go.
Original Review: On May 25 2019 we had a salesperson out to our home to talk about purchasing a pool from BWP. He was friendly but a bit nervous and he explained he was new with the company. What we liked about him was the fact he did not BS us and would call his supervisor with any questions we had he could not answer, so we were not lead astray. We decided to sign the contract for a BW pool and to be honest I did not research the cost of above ground pools but I liked that they were selling the iodized pool system, full warranty, the pool buy back program, and etc. so I signed. After more consideration and research on above ground pool cost we decided that the price was high and called BWP find to out how the 72 hrs cancellation process worked, which they explained it had to be done in writing as stated in the contract but they would note the account that we would like to cancel. This is where it all starts getting shaky.
A day or 2 later I get a call from BWP VP of Sales and we discuss why I want to cancel and I explain to him my concerns about price and some of the reviews I had read online regarding BWP. We discussed pricing and basically cut the pool price in half which was a lot closer to the other above ground pool pricing I had found, I still liked what BWP was offering (non chemical, free installation, iodized pool system, full warranty, the pool buy back program) so I agreed to the new pricing. The VP of Sales then explained to me he was going to overnight a new contract, I asked him for a show of faith and to hold my 1st portion $500.00 (of $1,000.00) deposit until the new contract was signed and received by BWP, which he agreed but it did not happen.
Also I explained to him I know according to the contract BWP had 120 days to install my pool but the sales person and his supervisor told me I would be swimming in 3 to 4 weeks and I would like the pool and be swimming by the 4th of July which he stated that he could make that happen and "I would be swimming by the 4th of July". The contract took 5 day to get to me during which I called BWP to acquire on if it was sent and I finally received on the 2ndish of June 2019 which I signed and UPS back to them the following day (3rdish June). I then called the company again the following week to make sure it had arrived and to find out what else was required from me. I was told they did not have it in the system and I would be contacted by BWP when the paperwork was processed with the next step.
On the 14th of June I got a text message stating they did not have proof of income, which I gave them on the 1st contract but resent it in a text back (finance person told me to do). I then called again a couple of days later because I did not hear from anyone and asked if they had all they would need. I was told I would receive a call if there was anymore issues and I was also checking on install date, which I could not get until finance was done with my paperwork. Keep in mind I reminded everyone I talked to the the VP of Sales had made a agreement with more that I would be swimming by the 4th of July.
On the 26th of June I received a call from BWP to verify my agreement, I was recorded stating that I agree to the terms I was buying the pool under, believing this was another step in the process I agreed to all but was holding on to the verbal agreement that was made to me that I would be swimming soon. After I agreed I was told that I would be contacted in 5 to 7 days on a install date. At this point I had thoughts that the by the 4th was not going to happen.
On the 1st of July I called again to speak with installation and the VP had no date. The person I spoke with said they were going to contact VP of Sales and get back to me on a date. I then asked to speak to the VP of sales and he said he was going to pull my file and call me back from the installation department with a date which the call back never came. I called back the next day and spoke to installation and I was given the 5th of July as the earliest. I became upset and told them to cancel the pool because it was not what I was promised. They said they would put in the cancellation and I would be contacted in the next couple of days on what the next step was.
I received a call from VP of Sales where he stated, "Well it looks like we could could not get this done by the 4th but the 11th of July is when it was scheduled for install." I was upset at this point to which I replied that is why I want to cancel the pool and want to know how I get my deposit back. He said that was not going to happen, I could not cancel unless I pay $5,000 or half the price if the pool had not shipped and 100% of the price if it had. "So what will it be a check for $5,000 now or keep the installation?" I explained to him to keep the installation date until I can get legal counseling but was beside myself on this because truly all I wanted is them to make it right and get me my pool.
I read the contract. I knew what I agreed to but I felt protected by a verbal agreement we had, which he is saying we never agreed to and acted like those conversation never happened. He went as far as to tell me I was getting a good price on the pool and he said something along the line of he had to be drunk or out of his mind to give the pool to us at the agreed price (which if you look online is the price most everyone is paying). This guy's attitude towards me was arrogant and left me stumbling for words and only wanting to seek legal counseling to help me through this deal (which when I stated this to him he replied be careful which I can only take as a threat). He lied to me and it makes me wonder what else I was told is untrue.
I may vary from a lot of folk who have filed complaints against your company because I still want my pool but don't want the stress and experience of dealing with this guy as a direct reflection of BWP as a company. Everyone else I have talk with have been as helpful to the best of the ability but this guy is a bully and hides behind false promises and a contract that makes folks feel trapped. I mean really a threats of a lien on someone's home/ and lawsuits are not how we do respectable business.
I know the enjoyment of having a pool will bring my children and grandchildren but I have lost all faith in a honest answer from the company's VP of Sales as I have been mislead on more than one occasion over this process. I believe as many hardworking people do that a man is as good as his word, and a promise made over the phone/verbally is just as binding as written one. Just to restate I want the pool but I see here that Sean ** responses to issue from other customers. I would like to discuss this with him direct and resolve my concerns of this deal.
Reviewed July 2, 2019
From the saleswoman to the installers everything went smoothly, no issues. Company calls you and verify every step of the process to make sure you are getting what you want. Pool is awesome!!! Very easy to maintain, and then if any questions there’s help just a phone call away.
Reviewed July 1, 2019
Wonderful experience until installation time. Scheduled, No Show, five times. Installer even went into detail that he wasn't getting his paycheck on time. Finally got ahold to Jeff ** after leaving voicemails to call me back. Hopefully we will resolve this issue & I will not have to continue to bug people. I paid cash or this pool and would like to put this behind us. My husband has lost wages of $1600 waiting for an installer to never show. I even offered to install it myself. I just want my pool that I saved for, Please.
Reviewed June 29, 2019
The pool is the best item that we have ever bought. Should have gotten it a long time ago. We have lots of fun with the family and the grandkids love to swim all day and I like to relax in it. The pool is wonderful and we are very glad we got it.
Reviewed June 29, 2019
We have a brand new 33' x 18' Blue World pool that was installed a couple of weeks ago. The day after installation and filling the water, we had severe rains and the sand washed out from underneath the pool and the bottom is jagged and the liner broke against the braces. We have been working with the installation department (Jamal) and he has been wonderful. They replaced the liner and the installation crew is coming today to resurface the pool. They said they would send us gifts (have not seen any yet) for the inconvenience and the lost expense for filling the pool and having to refill.
My only issue is that I am a blonde and for the first time in my life my hair turns green with this water. I am unsure if it is the bleach used (was told to use 2 gal of bleach every week) or the copper from the pump system. I hope to have someone help answer and offer suggestions other than a swimming cap. :) More to come once our pool is underway again!
Reviewed June 28, 2019
Every time I call them they are very easy to talk with. Also very in helping to solve any problem that I may be having. To step by step instructions. I have enjoyed doing business with Blue World Pools!
Reviewed June 28, 2019
We have had our pool for 6 days. The buying process and set up was so easy. They came to our house and discussed our options. We talked to financing then they scheduled installers to come. They set the pool up by noon. After the pool was up it took about two days to fill up. We did all the recommended steps and have swam every night since.
Original Review: June 23, 2019
The installation department and crew at Blue World Pools is a joke! I paid for my pool in full on May 18th, I was told it would be installed on June 1st, no call no show. Then it was June 16th, no call no show. They brought my pool on June 19th and dropped everything in my yard and left. No call no show on the 20th, dug a hole in my yard on the 21st. Mind you they didn't show up until 12:30, they left before 5. I called Blue World Pools, the girl was very nice and understanding. Supervisor was supposed to call back, that didn't happen. Showed up on the 22nd at 11, put sand down and left. Now it's the 23rd, no call no show. I called Blue World back, spoke to Gerald, who was a complete smart **, basically said he doesn't know what to tell me, oh well!!! The salesman was great, the guy on the phone was great. But after they got my money the customer service went to rock bottom!
I left you a message directly today! Last we heard from you was on 6/24 was the installer was there finishing your pool. Please contact me at 1 800 706 0907 ext 3031, Sean Warren. Blue World Pools, Inc. absolutely stands by the quality of the product, instllation, and the warranty. WE are a family owned and operated business and want to make sure everything is perfect. I look forward to hearing from you soon!
Reviewed June 22, 2019
Very satisfied with our pool. Very easy transaction. Installer was outstanding. They finished our installation in the rain, made sure we were satisfied and understood the operation of our pool. Would recommend.
Reviewed June 22, 2019
The final product, a Classic pool, is absolutely worth 5 stars. The route to get there can be a difficult one. I was extremely skeptical of the process due to all the bad reviews. Essentially it comes down to the installer. It's a gamble whether or not you get a good one. I would recommend asking for the installer's previous reviews before allowing them to install. The salesperson was not entirely knowledgeable about the pools themselves, so there was a little misinformation in the beginning.
The first installer we had was not so great, but the second installer was fantastic. The Blue World Pools representatives were helpful throughout the entire process. Whenever we had questions or concerns, they had answers. I would encourage you to be engaged throughout the entire process and to ask questions at any point to ensure you're getting a quality product. It was a lengthy and at times a frustrating process, but we now own an awesome pool that will hopefully last for years to come.
Reviewed June 21, 2019
Having bought this 27 ft pool was a great event. The pool is huge and looks fantastic. It will be a great asset to our home. Am waiting to have others come and look at it. I would recommend anyone wanting a pool to check out Blue World Pools as they look great and are so enjoyable to be in.
Reviewed June 20, 2019
We scheduled to have our pool installed Friday at 7AM and made it clear to the installer that my wife would be leaving at 10AM so all paperwork must be done by then. He finally showed at 3PM without so much as a call or text to let us know he would be late. Once installation was complete we began the process of filling the pool and quickly found it was leaking 400 gallons per day. We called Blue World Monday as soon as they opened and were told to contact the installer (subcontracted). I reached out to the installer and was told that he would be ordering a new liner and main drain but three days later Blue World called me to do a survey on my satisfaction and it was discovered that repair parts were never ordered.
They ordered the parts at that time and advised that when they arrive I should just call the installer to schedule the work. Parts arrived Monday so I called the installer and was told he would be here Thursday. Thursday came and went without so much as a call or text so I called first thing Friday and was told he would be here that afternoon, but about 4PM I called to see if he was still coming and was told he got behind and wouldn't be here until Sunday. Again Sunday came and went without so much as a call or text. Monday I called the company and was assigned a new installer and he showed Wednesday and due to all the flooding from the leak he will be unable to repair my pool for at least 2 more weeks (area needs to dry out or it or could cause sinking issues).
I have now had my pool for three weeks and will be waiting at least two more before I can even get it repaired and try to fill it again. The 2nd installer continued to point out where the original installer didn't back fill the tracks like they are suppose to, used inferior "dollar store duct tape" on the main drain (which caused the leak), did not properly pack dirt around the main drain which would eventually cause it to sink and probably break, did not properly install the top rails causing a potential weakness that could make the pool break open, among many other things... I spent $15k on a pool in late April and was told my kids would be swimming by late May yet now we are looking at mid to late July.
Was also told that payments do not start until 30 days after install to ensure you get to enjoy your pool prior to payments so when I called to see if they were going to delay payments as I still do not have a pool I was told that payments would continue as scheduled and I "don't need to worry about the payments, I need to worry about getting my pool repaired". The only reason I gave them a second star is due to the 2nd installer actually showing when he said he would and so far he seems to want to do things the right way.
Reviewed June 20, 2019
I love my new pool. The salesman was very friendly. Customer service has been helpful and my installers were fantastic. The installers spent a lot of extra time going above and beyond to make sure I was happy. The pool is well constructed. Made out of sturdy materials.
Reviewed June 20, 2019
We ordered our pool and in less than two weeks we are swimming in it! How cool is that? Installation only took one day and they were very hard workers. We love our pool so much as it has created a wonderful family time together and the entertaining in it is the best! ♥️
Reviewed June 20, 2019
Blue World Pools gave me a courtesy call before they came out they were on time. They installed my classic pool. They did a great job. They were always on time. Very polite and make sure that everything was in place and working properly. After my pool was installed they even had the courtesy to call and say, "Hey Miss ** has everything you doing is everything working fine. Do you need anything" and that just made my day. Good job Blue World Pools. Keep up the good work.
Reviewed June 18, 2019
Great company to buy from. Good customer service and fast installation. There was no pressure to buy and there were a lot of different options to choose from. The salesman was very professional and answered all our question to satisfaction.
Reviewed June 17, 2019
Called about the $299 pool. Was told needs to be a homeowner and if married my husband had to be home with me to talk to the salesman, was not told to set aside 90 mins for this! Monday salesman shows up, starts talking and I tell him, "I only have 10 mins. Can we talk about the pool." Was told, "No it's 90 mins long" and he has to go over this book. I told him, "If we can not talk about just the pools now then I will not rebook." If I would have been told it's 90 mins long I would have booked this appointment after work not during my lunch hour! All I wanted was the $299 pool but he could not even sell me this, wanted to upsell me! Too bad I had cash in hand! I did not care about the upgrades or other pools!
Reviewed June 17, 2019
Blue World Pools has proved to me that some companies still care about making their customers happy. From start to finish, Blue World Pools is number one in customer satisfaction in my book. From the initial sales call, to post installation, they explained every step in a format that anyone could understand. Everyone was friendly and willing to answer any questions I had. The installation of the pool was done professionally and quickly respecting both my time and my grounds. The quality of their pools also stands out from the rest. From the ground up this swimming pool is built to last. I couldn’t be happier with a pool company. Definitely recommend Blue World Pools for your swimming pool project. Thank you BWP!!
Reviewed June 14, 2019
I got off to a rocky start, but due to constant support from service, I got the water perfect. The group that put the pool together didn't share enough info for me to move forward with water maintenance, but the great guys at Blue World got me squared away.
I am happy to hear we got your squared away! Blue World Pools, Inc. has been putting increased emphasis on service after installation so our customers are well taken care of! Blue World Pools, Inc. sells some of the nicest quality products on the market today. We stand by the quality of the product, installation, and warranty! We appreciate you choosing us for your swimming pool needs! Please feel free to reach out to my service manager, Jim, direclty anytime.
Reviewed June 14, 2019
Purchased a Classic Deluxe 24' round pool. Took the installer 8 hours to install and instruct the startup and operation of the system. The pool exceeded my expectations. Service answered all questions.
Blue World Pools, Inc. is excited we met and exceeded your expectations! We believe we sell some of the nicest quality products on the market today! We aslo believe we have some of the best installers in the business. We thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.
Reviewed June 14, 2019
Great company to do business with and would recommend them to friends and family. Their customer service goes above and beyond to make sure all of your questions are answered, as well their hours of operation are very helpful.
A recommendation is the highest compliment! Blue World Pools, Inc. is a family owned and operated business and are here to help. We stand by the quality of the product, installation, and the warranty. If there is ever anything I can do for you now or in the future please do not hesitate to reach me.
Reviewed June 13, 2019
I love our pool. Installation was simple, and communication good. Everything runs in a smooth and timely manner. Pool was installed, and runs smoothly. My family enjoys the refreshing pool on a summer day. The pool is kept clean, and functional. Communication is kept well wherever I may need assistance.
We love to hear the process went smoothly from start to finish! Blue World Pools, Inc. is excited your pool is crystal clear as promised! Blue World Pools, Inc. is only one phone call away to answer any questions you may have! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me.
Updated review: March 3, 2020
Blue World Pools did everything they said they would. We had a few hiccups the year before and were unable to get the pool. The next year we came back, and they honored everything they said they would. If there were any issues, they diligently fixed the problems.
Original Review: June 13, 2019
I have been waiting for over a week for information on a pool and finance of the APR and specs. No response or call has been given. I am currently looking for a different company now. I have called several times and no one called me back. We were going to get a pool last year but had some issues. The manager was suppose to call over a week ago. I will take my money somewhere else.
Please call me directly I am happy to help you in any way! Sean Warren. Blue World Pools, Inc. would love to keep your business!
Reviewed June 12, 2019
My grandkids love this pool! Great investment for the family! Thank you Blue World Pools. I was skeptical at first, but they came thru with everything they promised, I made the right decision using Blue World Pools.
Reviewed June 11, 2019
We love our Blue World pool and would recommend them to everyone. The product and service along with the installation team are top notch. Everything they said we received and we are very happy! If you're looking for a pool check them out.
Reviewed June 11, 2019
They have been great to work with. Love the pool so far. Only hold up was weather. Can’t wait to have friends and family enjoy it with me. Hope the service is as good in the future as it has been so far.
Reviewed June 10, 2019
Once we got an installation date and got connected with an installer. Things went very well. Every time I call the staff is very pleasant and helpful. We are loving our pool! Love the fact that the pool is chemical-free and we are learning how to keep it up.
Reviewed June 8, 2019
Love the pool, good quality. Experience not as easy. Salesperson was not knowledgeable of rules in our area. We ended up with smaller pool than she insisted we could get, and was ordered. Finance department attempted an upsell, which I did not appreciate. Installation took several weeks longer than told. Ladder parts missing. There was a leak after installation. Took a day and a half to get installation company back out to repair. Thanks to who Mark came out, did repair, had parts to get ladder installed.
Reviewed June 7, 2019
I want to share my dealings with Sean Warren and Blue World Pools as well as my professional salesperson. A company is only as good as a leader and this is my experience to share. My salesperson was most professional and told us up front that she was here to make sure our experience was good and we made a sound decision. She did her part most professionals. We ended up not purchasing a pool however when I can I will purchase because of the salesperson. I had an opportunity them to speak with the owner Sean Warren. Same professional manner as my salesperson. Kind hearted and listened. Answered my concerns and is a great leader. I will deal with this company again. I am so appreciative of the owner and salesperson I met and worked with.
Reviewed June 6, 2019
The experience was very exceptional! The guy who installed it brought a crew of about 5 guys. He explained everything they were going to be doing and did exactly what he said. Friendly and informative. It was even lightly raining and he didn't stop. Then he showed us how everything worked after installation and what to do once we got water in it. Would recommend again.
Reviewed June 6, 2019
My experience with Blue World Pools has been easy and a great experience. I made the inquiry and within seconds I received a phone call to set up a site visit to inspect the site and receive information about their products available for my location. From the time I contacted Blue World Pools until the pool was filled and ready to swim was 3 weeks. Some of that time was because of me having to remove a few trees to have room for the pool. Overall everything moved fast and by the time I was ready for them to install they had the pool and was out the next day to install. If you are looking for your own place to relax and cool off this summer then I would very much recommend giving Blue World Pools a call.
Reviewed June 6, 2019
We purchased a 27 ft round classic pool. The process went well, other than the rain which they can't control. We have had a issue with the ladder, but when we contact Blue World about it they quickly resolved the problem. Seem to be very responsive and communicate well.
Blue World Pools Company Information
- Company Name:
- Blue World Pools
- Company Type:
- Private
- Year Founded:
- 1982
- Address:
- 9120 Double Diamond Suite 4925
- City:
- Reno
- State/Province:
- NV
- Postal Code:
- 89521
- Country:
- United States
- Fax:
- (800) 533-5170
- Website:
- blueworldpools.com
