Blue World Pools Reviews

Reno, NV

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About Blue World Pools

Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.

Visit blueworldpools.com
Pros
  • Comprehensive packages
  • Affordable pools
  • Financing options
Cons
  • Limited installation availability
  • Extra fees for delivery

Blue World Pools Reviews

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    How do I know I can trust these reviews about Blue World Pools?
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    Page 10 Reviews 1445 - 1645
    Staff

    Reviewed June 6, 2019

    I contacted Blue World Pools who sent out a knowledgeable salesman. Him and his wife also own a Midline. Talking to him made it easy to decide what I wanted. No pressure from this company at all and everyone I've spoken with has been super helpful and if they couldn't help me, they put me in touch with someone who could. I love my pool, it is actually bigger than I thought it would be. It's very easy to keep clean even after all the rain had my water turning green. 2 gallons of Clorox Bleach and 6 hours on the pump and my pool was back to the clear Blue color and testing was also good! I'm really glad I chose this company to provide my pool entertainment for my family.

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    Customer ServiceStaff

    Reviewed June 6, 2019

    We love our pool. Customer service has been very good to us. We have enjoyed swimming in our pool. The thing I like the most is we don't have to deal with chlorine. Our kids and grandchildren love swimming in it, and the people that put it in was very nice and helpful.

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    Customer ServiceStaff

    Reviewed June 5, 2019

    I had been very interested in adding an above ground pool to my property. One night I was up and saw an ad on Instagram for Blue World Pools. I called the next day and with a few days a salesman came to my house. He was not pushy in any way. We surveyed the property and found the perfect spot to put the pool. I had originally sought out to purchase the Midline pool, but I upgraded to the Classic 27' pool. Financing was smooth, even for someone with not so good credit. The whole process before the pool was installed was about 2 weeks. Then here comes the pool! The installers were so much fun, I was so happy I could watch the entire process and learn a lot more about the pool as it went up. It has been about 10 days since I received my pool and we have been in it almost everyday possible.

    A little more about the pool itself. The pool has a large function filter, that is almost whisper quiet. The waterfall liner is much prettier than the tile liner. It stays clean even in the warmest weather, Spring, Texas. The Ionizer tells you the temperature of the pool. The pool came with a Krazy Krawler, so the bottom and sides stay clean. The pressure of the filter really moves the water well so I have not had to run my filter more than 4-6 hours a day. The ladder and steps that come with the pool are extremely safe. Everything about the pool is safety, Blue World Pools makes sure that all signs and placards are placed around the pool to remind swimmers to be safe.

    All in All, I would and have recommended Blue World Pools to friends and neighbors. Neighbors and friends have come over to see the pool, not just to swim, but ask about my experience with Blue World Pools and each time I say, "I still cannot believe that I have a pool in my backyard, but my Experience With Blue World Pools has been smooth and truly with great customer service."

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    Blue World Pools
    Response from Blue World Pools
    Kerry,

    We are so happy you are pleased with your purchase! Your pool looks beautiful! Blue World Pools, Inc. is excited we met and exceeded your expectations! We are a family owned and operated business and wants our customers treated like family. We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me.

    Staff

    Reviewed June 5, 2019

    Could not be more pleased, from start to finish Blue World Pools were great. They did everything they promised and more. They told us everything upfront so we could make up our minds on which pool we wanted without any pressure. Then we decided on the Classic Pool. We agree on the price, and they said it would be a couple of weeks and the installer would call for a time, and HE DID! They came out and installed it in one very long day, but were very thorough and did a great job. Never once did we have any problem. These guys are very professional and customer oriented. We would highly recommend this company. Thanks for a summer full of fun in our new pool.

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    Customer Service

    Reviewed June 4, 2019

    I am happy with the end results and I am sure we will have many enjoyable times in our 24’ BWP. The pool quality is there and so far I only have had positive experiences with both the service dept and customer service dept. I was disappointed with the time it took to install the pool after purchase but understood that it was peak time. I was not prepared for the way the installer left my yard, they had to level the ground and left mounds of dirt for me to have to replace because they said the pool had to be filled before the dirt was put back in place and left all the boxes in a pile for me to carry to the curb. The installation was completed in one day and without complications. I think had I been prepared for what my yard was going to look like I would not have been so upset!

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    Customer ServiceStaff

    Reviewed June 4, 2019

    I had a salesperson named Jamie. He lied and misled us. So many times. I called several times to the finance department and got transfer I guess to the sales manager and for the inconvenience. He said he would give us solar lights and some floats for the pool. That didnt happen at all. I am getting my pool installed today. The lights was never put on my acct at all. The agents and management are rude as all get out. Dont expect no help from them especially install manager named Jeff. He is rude, non helpful and down right ignorant. He is a complete **. The damage my fence and wont do nothing about it. I even tried to talk to the general manager Mr ** and they wont let you talk to him. So stay far from this company find you someone else. They will cause you heartache and grief. They will stress you out.

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    Reviewed June 3, 2019

    Video thumbnail
    Hi. I'm doing a review on Blue World Pools. And I just wanna let you know, they're all lovely and friendly when you are in the market and looking for a pool and wanna schedule an appointment to come out because, in their heads, they're gonna sell you a pool. They're gonna have you sign that contract, and when you do, they're gonna make it impossible for you to cancel that contract. Not only, you call the number and cancel it, they're completely rude to you when they find out you're canceling. Then, the finance department will transfer you to the other department so that they can do the finalization of your cancellation. So, they make it very difficult to do a cancellation. And they do that on purpose because they wanna get you trapped and locked in to that contract. So, if I were you, avoid Blue World Pools.
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    Punctuality & SpeedStaff

    Reviewed June 1, 2019

    They are great to work with. Very fast installation!! Great people! We love our new pool!! The guys that installed the pool worked hard to get it up and cleaned up their mess! We are more than excited to have had a great experience!!

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    Customer ServiceStaff

    Reviewed June 1, 2019

    We've had our Blue World pool for two years and love it! I had to call in to order the flex hose for our pool pump because ours sprung a leak. I spoke with Aylia and she was great! Very nice and very helpful.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 31, 2019

    From the very beginning that we started researching pools and pool companies, to the wonderful agent that came out promptly and explained everything to us, to the installation, Blue World Pools made it so easy for us. Everyone was very professional and knowledgeable about all the products and services and was able to answer all our questions thoroughly. The installation crew was very professional and a great group to work with. We will highly recommend this company to anyone and we look forward to many, many years in our new pool.

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    Blue World Pools
    Response from Blue World Pools
    William,

    We love to hear your purchase process went swimmingly. Blue World Pools, Inc. stands by the quality of the product, installation, and warranty. We appreciate you choosing us for your swimming pool needs. It is customer's like you that making being in the swimming pool business so rewarding. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Staff

    Reviewed May 31, 2019

    When I purchased the pool it was May 8th. They told me it would be less than 3 weeks it will be installed on May 22nd. The team that came here to set the pool up was absolutely wonderful. They cleaned all their mess up and explained everything in steps how it was going to be done. It was a very hot day but it's up and I love it.

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    Blue World Pools
    Response from Blue World Pools
    Kathy,

    We are happy we were able to deliver! Blue World Pools, Inc. has some of the best installation teams in the business. We are a trusted name in the swimming pool business. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Reviewed May 31, 2019

    We really love our pool since it was installed. The salesman did a great job explaining our options. The installer did a great job placing the pool where we wanted it. Both the installer and Blue World Pools made sure we were instructed on how to use it.

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    Blue World Pools
    Response from Blue World Pools
    Charles,

    We love to hear the purchase process went smoothly from start to finish! Blue World Pools, Inc. is always happy to hear our customers love their pools! We value and apprecaite your business. Blue World Pools, Inc. is only a phone call away to answer any question you may have. We look forward to serving you for many yeas into the future. If there is ever anything I can do for you now or in the future please call me, Sean.

    Customer Service

    Reviewed May 30, 2019

    Would give no stars if possible.. In order to set up an appt with a salesperson this company wants to run your credit to “make sure you are who you say you are.” They set up the appt, then they call back to say there are no sales reps in my area. They said they will mail out a brochure and a request form for me to fill out and mail back in.. I have tried calling back several times only to be put on hold for more than 30 minutes. I tried the online chat, just to be told she would have someone contact me & then she discontinued the chat while I was still typing, this happened twice! If this is how Blue World Pools does business, I definitely will not be using them for anything..

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    Blue World Pools
    Response from Blue World Pools
    Nikki,

    Contact me directly, Sean Warren, I will be more than happy to help you. Occassionally Blue World Pools, Inc. does experience coverage gaps that we can get resolved. I look forward to helping you and earning your business. I am in the office 7 days a week.

    Customer ServiceSales & MarketingStaff

    Reviewed May 30, 2019

    Very easy and fast purchase! Great Customer Service!! Salesman that came to our home was nice, polite and very knowledgeable, he was upfront with us about everything and we didn’t feel forced into buying. Installers were also amazing and did everything efficiently and beautifully.

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    Blue World Pools
    Response from Blue World Pools
    Franchesca,

    We are excited you are pleased with your pool purchase! Blue World Pools, Inc. loves to hear the process went smoothly from start to finish. We ABSOLUTELY stand by the quality of the product, installation, and the warranty. Blue World Pools, Inc. is a trusted name in the swimming pool business. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Reviewed May 30, 2019

    We were looking at buying the pool at a special cost of $299 for the pool. We decided to go up to a larger sized pool. We have been very pleased with the decision that we made. Not only are we pleased, but the grandkids as well.

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    Blue World Pools
    Response from Blue World Pools
    Tami,

    What fantastic grandparents you are! Blue World Pools, Inc. loves to hear from our happy and satisfied customers. You cannot put a price tag on the many memories you will create in your backyard with your pool. Blue World Pools, Inc. is pleased to be a small part of that joy! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed May 30, 2019

    We have had our pool now over a year and the company and people that are with Blue World Pools are very easy and pleasant to work with! From the very beginning, we had someone that made an appointment to come out in detail went over everything and then no pressure to make a decision. After we made the deal then came communication and dealings with the installers that were beyond AMAZING people!

    It's been phone calls after phone calls in just general questions to Blue World Pools, not anything wrong but because they are so helpful in every question you may have and if you get someone that can't answer the question you have they will get someone or the answer before hanging up with you.. Customer service is always a key for me and they beyond meet those expectations!! Excellent company to work with financially, the people, the product! Everything I give an A++++.

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    Blue World Pools
    Response from Blue World Pools
    Danea,

    We are happy we have met and exceeded your expectations! Blue World Pools, Inc. is always here to help! It is customers like you that make being in the swimming pool business so rewarding! Blue World Pools, Inc. has put a ton of focus on our customer support after installation, thank you for recognizing our team's efforts. Blue World Pools, Inc. is a trusted name in the swimming pool business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServicePrice

    Reviewed May 30, 2019

    On Monday 5/27/19 we noticed that our pool level seemed to be a little low. Tuesday, my husband noticed that it was lower than the prior day, so he added the hose and let it run for 2 hours. At that point, he noticed that there was a lot of water in the yard. After 2 hours, the water line was even lower and the yard was more soaked. We called on Weds to request a service call. I spoke with Chi. He said that we had to pinpoint the leak before they would send someone out. My husband had previously gotten into pool and searched, but could not find the source of the leak. So I told the gentleman that. He said they could send someone out to find the leak for $150 and then we would discuss the cost of repair if it wasn't warrantied.

    On Thursday, my husband called back and requested to schedule the service as we are still unable to find the source of the leak and we have now lost 1/3 of our pool's water into the yard! We were told that the pool will have to continue to empty and there is nothing they can do to help us find the leak. He was also told that the service call I was told we could schedule wasn't available. My husband was told they would rent us a machine for $250 and a $75 deposit, and then couldn't explain how it worked or how long we could keep it to find the issue.

    So, they have basically said that the 16,000 gallons of water in our pool will have to completely drain into our yard, and then we will have find the leak, before they will send someone out!!! This is completely unacceptable! The liner is going to ruin and stain from algae while the pump is unable to run, and it's going to cost us a fortune to refill the pool, if it's able to be repaired! We have previously called them for a pipe leak that they said wasn't their problem, and that we just needed to tighten the fittings. Their service department is useless. And now we are watching $$$ drain into the yard. How is this Customer Service?!?

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    Blue World Pools
    Response from Blue World Pools
    Jennifer,

    My organization's installation and service department head has reached out to the customer directly to schedule the service. Blue World Pools, Inc. can get out there within a short timeframe. My organization is immediately sending out a patch kit, a $39 value free of charge. There is a 90 day free labor warranty as contained in the pool contract. Liners don't just spring leaks. Significant outside interference must have caused a hole in the liner. Blue World Pools, Inc. is absolutely here to help. Blue World Pools, Inc. will also be giving Jennifer Segulja a direct contact for future customer service purposes so she can obtain the quality support she is expecting. We look forward to helping the customer get her pool in perfect working order again as soon as possible, Sean Warren. Blue World Pools, Inc. values and appreciates your business.

    Price

    Reviewed May 30, 2019

    I have wanted a pool in my backyard since I was a child. Blue World Pools made it possible. I have always heard that pools are expensive start up plus yearly maintenance. While the pool we bought was more money, the amount I will be paying for maintenance totally made it worthwhile! Another major plus is the fact that I do not have to spend all summer making sure my pool is safe to swim in and can enjoy it instead. I totally recommend Blue World Pools to anyone. My dream has been made possible.

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    Blue World Pools
    Response from Blue World Pools
    Lexa,

    We are excited to be a part of your dream coming true! Blue World Pools, Inc. loves to hear with the limited maintanence and the crystal clear water with minimuim out of pocket expense is a recipe for success! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed May 29, 2019

    Blue World Pools are a great company! They installed our pool when they said they would. They have great customer service if you need them. They have called to check that we are happy with pool. Installation went very well. The Installer was very knowledgeable of how the pool should be installed and how it operated. He answered many questions we had being 1st time pool owners. I highly recommend Blue World Pools if you are wanting a pool. Our pool is so simple to operate and maintain. We love our pool!

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    Blue World Pools
    Response from Blue World Pools
    Sherri,

    Thank you for posting of your positive buying experience! We are happy you are pleased with your purchase. Blue World Pools, Inc. has put special importance on customer service after intallation. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed May 29, 2019

    Installation was done very professionally. A little delayed due to weather. Customer service was very helpful and polite. Enjoyed my pool all last summer. Low maintenance. One complaint I have is that you have to purchase ionizer yearly which no one told me about, Waiting on my new one so we can start swimming.

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    Blue World Pools
    Response from Blue World Pools
    Diane,

    We are so happy you love your pool! You will create many lasting priceless memories in your pool we gaurantee it! Blue World Pools, Inc. prides ourselves on being a top notch company to do business with and makes sure the process goes smoothly from start to finish. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Reviewed May 29, 2019

    Highly recommend Blue World pools. Have not had any problems at all. It was set up and installed in two days and the area was cleaned up from the construction. Only complaint is having the chemicals for pool explained better.

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    Reviewed May 26, 2019

    We absolutely love our pool with the new ionizer system! We have had it for almost a year and we don’t use any harsh chemicals and our pool only turned green once because we went about 3 months without adding bleach or running the pump.

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    Reviewed May 25, 2019

    We contacted Blue World Pools and made an appointment. A week later we met with a sales representative in the convenience of our own home. After answering all our questions and explaining everything we purchased a pool. We were swimming in our pool three weeks later with our granddaughters.

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    Customer ServicePunctuality & Speed

    Reviewed May 24, 2019

    We found Blue World Pools through an internet search and chose them because of their customer service and full service installation. We didn't know how to install a pool and really wanted it to be all inclusive with whoever we went with. Blue World fit that criteria. They were great throughout the whole process explaining everything. Their installers were here on time and delivered the materials as stated. They have also followed up with us to make sure everything has gone well.

    I think the only thing that could have been better is to have more installation crew members to put the pool up. It is very windy where we live and the whole family had to step in to help set up the pool. We didn't mind because we didn't want to reschedule our installation. We now can say we were part of the building process. Another suggestion is to make sure you have at least a 20 amp plug for the extension cords or have an electrician set up a dedicated plug for the pool. Our plugs on the back of the house were all 15 amp and were not strong enough for the pump. We were going to have a line installed anyways, it was just a rush to get it installed so the pool could run. The kids can't wait to get in and swim!

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    CoverageSales & MarketingPriceStaff

    Reviewed May 24, 2019

    It's a corporation that brags about being the largest pool company. Well, with the largest company means lots of corporate mouths to feed. Which means "You the consumer, will be paying for their high end golf games, expensive lunches, and their filthy habits". The guy wanted $15,000 for the low end pool. Their sales pitch offers customer viewing. I don't have a problem with using my pool as a gallery. Seriously a local company with 4-5 years experience is going to be much better than a large corporate company that has your money in their pocket. They don't care about you. They care about themselves. Please pay attention to details. Details I saw were 25 gauge steel. If you don't know much about metal I can tell you this. The lower the gauge the thicker the metal. 25 gauge or 25 gauge is very thin.

    Your HVAC metal duct work is made of 18 gauge or thicker. So if you pulled out a tape measure the black thin line that marks the 16 increments for an inch. 25 gauge is thinner than the black line. The liner he brought with was a joke. He said 13 mills. With mill thickness the higher the number the thicker. It felt like about 6-8 mills. It was thinner than a sandwich bag but thicker than a exam glove. He said they will install and leave once it holds 2 inches of water. For $15,000 they best stay and finish the job. Their product is imported from Taiwan. The local installer quote for a pool with 16 gauge steel and 22 mill liner was $5600. The local installer said he would leave after the water was 20 inches, but would return 3 days later to follow up with care and instructions.

    So now the 299 pool they advertise can only be bought after August. Part of the fine print reads, a separate insurance policy must be purchased, you have to add Blue World to your homeowners policy, you have to have an attorney write a disclaimer stating you cannot sue Blue World, you have to drive and pick it up in Atlanta Ga. I did get my jollies off a little writing this letter hoping just one person reads this, understands it, and makes their own decision to stay alert about large corporate greedy companies.

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    Staff

    Reviewed May 22, 2019

    I just purchased a pool from Blue World Pools and my experience was very good. I was a very happy and excited customer when I got finished with the purchase. The sales rep was very polite and he did not pressure me into anything. He came to my home and talked with me and answered all the questions that I had for him about the pools and the filtering system. The other people that I spoke with during the purchase was just as polite. I would do it again.

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    Reviewed May 22, 2019

    We have contacted the Blue World Pools about cancellation of our pool. They say you have 3 days, BUT in your packet there is no form to fill out. So after contacting them by phone they tell me a Manager will contact me in 2 days! Well that puts us over the 3 day period. I guess this is how they KEEP their business. Dale **

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    Punctuality & Speed

    Reviewed May 20, 2019

    We have had no problems with our pool and this is our third year. The set up was fast and easy. The installers told us step by step what to do and everything went like he said. I would recommend Blue World Pools to anyone. Get one and enjoy the fun.

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    Reviewed May 16, 2019

    Hi! My name is Lisa **! I want to thank Blue World Pools for doing a great job on our pool. We have had our pool since 2014 and have enjoyed every minute we get to spend in it. I have older children and my husband does too. We also have 11 grandchildren, so they really enjoy it too! We haven’t had anything go wrong!!! I would recommend Blue World Pools to anyone!

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    Reviewed May 15, 2019

    I enjoy the pool a lot. No complaints. Very happy to have purchased. I purchased it in 2014 and have had a lot of fun with it. I have told a lot of people about you all and how it be worth getting one. I even got a friend to purchase a pool from Blue World Pools.

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    Price

    Reviewed May 15, 2019

    We really enjoy being able to go in the backyard and take a dip anytime we want. The kids love to invite their friends over for a swim. And the dogs love it too! If you’re looking for a way to keep your kids home and know who their friends are this is the way to go. We also like barbecuing in the summer and this is a great way to cool off during a hot sweaty day! I’m able to invite my adult friends over to lay out and enjoy the pool. The maintenance is very easy and cost effective. Try it! I promise you’ll love it!!

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    Price

    Reviewed May 13, 2019

    They only took 2 days to install and another 2 days to fill. In less than a week we had a great pool for the summer. Now we have a fun thing to do in the hot summer days. Good pricing and great financing.

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    Customer ServiceStaff

    Reviewed May 13, 2019

    The staff was Very helpful; Great product. I love my pool, it is low maintenance and outstanding quality. Customer service representatives were fantastic as was the installers. We would definitely recommend BWPs to our friends and Family.

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    Reviewed May 12, 2019

    So far we had a great experience. Pool was installed yesterday. Took about 5h. The installers did Great.. I have a little run off of the sand having a lot of rain today but that's mostly because of the area in which the pool had to go. It's about halfway full now. Still waiting to start it up.

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    Reviewed May 12, 2019

    The saleslady all the way down to the the installers were great. They explain the packages and how to use use the pump great. My pool was up and filling in no time. But I never expected for the pool to look so great and the liner is beautiful.

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    Customer ServiceStaff

    Reviewed May 8, 2019

    Everyone has been so helpful. This is my first pool and when I have questions, they answer them. Getting the installation scheduled was effortless. They worked with me in every way. Our installers, husband & wife team, were terrific and it was freezing outside in April 2018. From the first meeting of our saleslady I knew Blue World Pools was the right fit.

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    Price

    Reviewed May 8, 2019

    For the past 3 yrs I have a 24ft round above ground pool, it has been well worth it from the price to the way it was made and it doesn't need that much maintenance. My pool is just the right thing for the summer, as I'm writing this I can see myself jumping in the nice clear water. So I hope the one you get will be just as great.

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    Customer ServiceStaff

    Reviewed May 7, 2019

    Great company. Very helpful. Great product. I love my pool, it is very low maintenance and great quality. Customer service representatives were fantastic and friendly. Staff was very knowledgeable regarding their product.

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    Customer Service

    Reviewed May 4, 2019

    From the beginning salesmen to the customer service my family and I still receive is second to none! I have called on multiple occasions and the people on the other end of the phone has been more than willing to dissect my problem and get to the bottom of it. If you want a high quality above ground pool I definitely recommend Blue World Pools!

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    Reviewed May 2, 2019

    I have been with Blue World Pools for two years now and I am very pleased with the service department and all the questions that I’ve had to ask about my pool as I am or was an inexperienced Pool owner. I have become an experience Pool owner through the service department. Thank you service department for your help in keeping my pool clean and able for use!

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    Punctuality & SpeedStaff

    Reviewed May 2, 2019

    We love our new pool. The entire experience was easy and hassle free. I would recommend this company and pool to anyone that asks. We received everything that was promised. Everyone has been very friendly and accommodating and timely.

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    Staff

    Reviewed April 29, 2019

    My pool went in April 17th. Filled 21 and omg no chemicals needs. The staff and installers was great. I love the way it looks and glad I went with this company. I was looking at 2 others for pools but this one is the best by far.

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    Staff

    Reviewed April 29, 2019

    It's the best decision we made. It's a great pool. We love it!!!! They have been a great company TO HAVE PURCHASED FROM. They are friendly and helpful, and you can always talk to someone if you have any questions. Totally recommend them!!!!

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    Customer ServiceStaff

    Reviewed April 28, 2019

    The salesperson was new but very nice and informative. The installation took a little longer due to training however they did a good job. The pool is in place where we suggested with no leaks and closer to level than we would’ve probably ever got it lol and we are awaiting warmer water. The water is staying pretty clean so far with the ion as stated, still holding out hopes on lower maintenance, great material and craftsmanship which only time will time! We will recommend this company and the people installed the pool, luckily have not had to deal with customer service yet due to no issue and everything was very well explained and gone over before they left our property.

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    Customer ServiceStaff

    Reviewed April 27, 2019

    Blue World Pools is such a rip off! The installation was not done right, we have been going round and round with them for a year. The installer basically said, “Oh well.” We have called several times and told a manager would call us back, NEVER got a call. They don’t want to fix the issue unless we fork out another 4200$! This was such a waste of $$. The person in charge Jim ** is RUDE and doesn’t care, this company is just a SCAM! They say they have the best pools and best installers. Well we got the worst installers and Blue World has yet to even attempt to resolve our issues... STAY FAR AWAY FROM BLUE WORLD POOLS!!!!

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    Response from Blue World Pools
    Erika,

    Blue World Pools, Inc. ABSOLUTELY stands by the product, installation, and warranty! I have already left you a message. Call me directly, Sean Warren.

    Customer Service

    Reviewed April 26, 2019

    This is the worst experience I have ever had with anyone. I had a appt at 5:30. No one showed. I called. They said they would call back. Still no one so I call back and they hang up on me. This is the worst thing ever.

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    Response from Blue World Pools
    Steffanie,

    Blue World Pools, Inc. reached out on 4/26 to let you know that we were not going to be able keep the appointment time you requested. We left a message indicating as much. My sincerest apologies for your inconvenience but my organization always reaches out as soon as we are aware that an appointment time cannot be kept. Thank you for your time in this matter. I would be happy to speak with you at any time, Sean Warren.

    Customer ServiceStaff

    Reviewed April 26, 2019

    Been talking to several different people about fixing my pool for the last month. Here in Iowa we don't get much swim time. They don't seem to care. No one is ever available to come out and fix the problem. To top it off the installers are the ones that didn't install it right. I got a hold of them last year with the problems and still no one has come out to fix it. We got a pool in the backyard that is not useable. Sad when all we can do is look at it! Very disappointing!!! Called him Harris the manager on his cell phone as I was told to do and he was very rude and told me to call him at his office which lead me to the same people I have been talking to. Even got pic emailed to the staff!! Nothing!! Stop installing pools if you don't have staff to come out and fix them!

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    Response from Blue World Pools
    April,

    Blue World Pools, Inc. is ALREADY scheduled to swing by your place very soon. Blue World Pools, Inc. stands by the quality of the product, installation, and the warranty. Blue World Pools, Inc. will ALWAYS do the right thing by the customer. If there is ever anything I can do for you now or in the futuer please do not hesitate to reach me directly, Sean Warren.

    Customer ServiceStaff

    Reviewed April 25, 2019

    Great experience with the sales representative, and customer service reps when you call to talk to anyone on the phone. Easy installation of pool and have had no problems since having the pool!! I would recommend this company to friends and family or to anyone who wants a great pool!

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    Response from Blue World Pools
    Shari,

    Thank you for taking the time to post about your positive experience! Blue World Pools, Inc. loves to hear the process went smoothly from start to finsih. Giving a recommendation to friends and family is the highest compliment! We stand by the quality of the product, installation, and the warranty. We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Kiana increased rating by 3 stars.
    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff
    After a positive interaction with Blue World Pools, Kiana increased their star rating on April 26, 2019.

    Updated review: April 26, 2019

    Cant change the narrative but can change the rating. I decided to do that because even though i am in this for the long haul i understand i should read everything before signing. My bad...i will say when i got a callback they try to help out as much as possible. They were sympathetic to my pleas and gave us a hefty discount to take some of the burden off. So the customer service is definitely improved and doing a lot better. I hope in the future they become a little more transparent about exactly what signing this contract means not just telling people to review their contract and hope people can get thru all that jargon to decipher what it means, but truly transparent to where they explain not only what you stand to gain, but what you potentially stand to lose. Otherwise i would say good attitude toward me even when i wasnt the best customer. Sometimes i get frustrated and jump the gun on a review they were totally understanding.

    Original Review: April 25, 2019

    I should have asked way more questions, done more research, and definitely read reviews before signing the contract. Yes you get 3 days to cancel and nothing happens however they don’t outright tell you how to do this and their reps are misleading. I was told I have 3 business days to cancel and if we went past the 3 days the only thing we lose is our $200 deposit as long as they haven’t ordered the pool or had installers call for set up. If they had ordered the pool we would need to pay the entire deposit. We wanted to cancel the 4th business day and was told that what the rep said was not right.

    In fact the "executive customer service manager" said in a not so nice tone that "as per the contract even if we had wanted to cancel within the 3 day period it would have basically been impossible since the contract specifically states we would have to cancel by mail" and jokingly added "and we all know how slow the mail is so you would never have made the deadline since the place you need to send the handwritten request is in Nevada". Then he proceeded to tell me that my options are either cancel and have the lien enforced and a bad mark on my credit or try to pay.

    Mind you if I cancel I am still responsible for 50% of the cost of the pool. So my options were either pay for 50% outright with no pool which would have been roughly $7,000 or make make payments on a $14,000 pool and pray I can do it. The guy asked me why we continued past the 3 days if we couldn’t make the payments and I said "yes right now I can make the payments but we were so overwhelmed by the options and our need to have a pool that we didn’t think long term and that is something that takes more than 3 days." We have 5 kids and using this pool during the summer would come in handy, however because we have 5 kids we also know situations change and quickly.

    One year my hubby and I were full time students with no income and the next year we were doing great with steady income...so thinking about this and how quickly things can change we wanted to cancel, but can’t. Another thing to look out for is that they basically make it to where you have to have their financing. Obviously some people getting these pools can’t be approved for outside financing such as ourselves and they make it sound so great that we can get approved even with bad credit but if you don’t answer their questions with a straight "yes" (can you handle the payments without undue hardship) you won’t get approved and guess what...you’re stuck either trying to get your own financing or paying for 50% of the pool (you would need a loan just for that).

    So either way they will be trying to enforce the lien and you get a bad credit mark) and since I can’t get outside financing I have no way out... I really wish I would have said, “Let me look over the paperwork before I commit to ANYTHING” because this is a very profitable scam. When I initially wanted to cancel the lady told me she didn’t know what to do because they don’t ever have anyone cancel and I originally thought it was because the pools were great... Little did I know it was because those people didn’t have a choice and now...neither do I.

    When making a big investment like this please please please do research, read the fine print, and always read the reviews. I have no comments on the pool itself since as of 4/24 I am awaiting financing approval (which they already said I qualify for) and on install. Which the lady said they should call any day now... Just in case you were wondering they are horrible at returning calls in a timely manner. Sean if you would like to discuss this further my number is **.

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    Reviewed April 25, 2019

    I have had a great experience with Blue World Pools, and I feel sure we will continue to have a great experience. The pool is constructed with high quality material and is very sturdy. The pool area was cleaned up when the pool was finished. The pool has low maintenance which I like. Everybody enjoyed the pool last summer. The ladder is the best ladder l have ever seen. I will recommend Blue World Pools to everyone.

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    Response from Blue World Pools
    Mary,

    Thank you for the positive comments! Blue World Pools, Inc. stands by the quality of the product, the installation, and the warranty! We are one of the largest above ground pool companies around and considered to be industry experts! We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed April 23, 2019

    This year was our official first time opening up our pool, we were having trouble with our gauge reading extremely high. We called several times for help and to make sure we were doing everything correctly, they didnt seem to mind helping us even after the second phone call.

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    Response from Blue World Pools
    Kayla,

    We are always one call away and here to serve you! Blue World Pools, Inc. has put great emphasis on customer service after installation thank you for noticing. We appreciate your vote of confidence. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed April 22, 2019

    We have had our pool for 2 years and love it. It is easy to maintain and we are the envy of our neighborhood. The pool liner has held up great. The filter system keeps our pool clean, filters out all bugs, leaves and other particles, leaving us with very low maintenance. Melissa

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    Response from Blue World Pools
    Melissa,

    We are excited you are pleased with your purchase! Blue World Pools, Inc. loves to hear the water is crystal clear and you have experienced low maintanence with the product. Blue World Pools, Inc. stands the the product, installation, and the warranty. Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed April 20, 2019

    My kids have fun. I had fun. My husband had fun. We can invite lots of people over to our house now and go swimming and we can also go camping in the backyard and Cook-Out. We can have all of the tilt of fun cuz we got a Blue World Pool. It's totally awesome. We don't have to holla do anything to it.

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    Response from Blue World Pools
    Sammyjo,

    We are pleased to hear that the pool has revitalized your backyard fun! Family time is the best! You cannot put a dollar sign on family togetherness becuase it is priceless. Blue World Pools, Inc. puts the quality in so you can take the fun out! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed April 19, 2019

    Our salesman was very knowledgeable about the products and was very helpful with answering our questions. He was also very patient with our decision making process. The installers did a great job with all of the set up. We are so excited to use our new pool. It looks very sturdy and long lasting! The awesome thing about it was how easy it was to get the water balanced when we first filled it up! So far it’s maintaining clear water like they promised and minimal maintenance and chemicals are required.

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    Response from Blue World Pools
    Craig,

    We love to hear the purchase process through installation exceeded your expectations! Blue World Pools, Inc. stands by the product, installation, and warranty. We take great pride in our work! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed April 18, 2019

    Pool is fantastic!! The install went exactly as planned, the installers were very professional and answered any questions I had. Very happy with the pool and the water is crystal clear!! Nice job Blue World Pools. Jason

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    Response from Blue World Pools
    Jason,

    We are excited your purchase process went smoothly from start to finish! Blue World Pools, Inc. believes we have some of the best installers in the business! We put the quality in so you can take the fun out! We value and appreciate your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    PriceStaff

    Reviewed April 18, 2019

    Blue World work with my family for two hours trying to get us into a pool. The representative and customer services were friendly and helpful. The lifetime warranty on the pool was a winning plus as we compared cost and service to getting an underground pool. My family loves the pool.

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    Response from Blue World Pools
    Antoinette,

    Yes an above ground is absolutely a better value than an inground product! Blue World Pools, Inc. standy by the product, the installation, and the warranty! We are excited you are pleased with your purchase! Thanky you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & Speed

    Reviewed April 16, 2019

    The pool is just perfect for us. The installation guys were fast and efficient and very knowledgeable. They were Alert to answer all our questions and give us extra tips on keeping the maintenance easy.

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    Response from Blue World Pools
    Amanda,

    Thank you for the vote of confidence! We always love to hear the installers were professional and treated you right! It is customers like you that making being in the swimming pool business so rewarding! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to call me, Sean Warren.

    Punctuality & Speed

    Reviewed April 16, 2019

    My experience with this company was great. They were professional with service and with their installing Dept. Fast and answers when asked. Great product of swimming pool. Great turn out after job was completed.

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    Response from Blue World Pools
    Deborah,

    We are excited to hear the purchase process through installation and thereafter went swimmingly! Blue World Pools, Inc. believes we have some of the best installers in the business. We stand by the product, installation, and warranty. Blue World Pools, Inc. sells some of the nicest products on the market so we can put the quality in so you can take the fun out! We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed April 14, 2019

    I love my Blue World Pool. It is very easy to maintain. When I call any department of consumers services they know everything about the pool and they make sure you is satisfied and all your questions and concerns is taking care of.

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    Response from Blue World Pools
    Patrina,

    We appreciate you giving our customer support high marks! Blue World Pools, Inc. has put a special importance on quality cusotmer care before and after installation. We take all customers through a specific process to ensure their happiness with the product and installation. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed April 13, 2019

    I informed the call center rep that I only wanted the pool - delivered, and that my location is not accessible to just anyone - would require air or water travel. Do you just sell the pool I asked? No - of course not - she had to get supervisor approval - NO. They sell services. Good luck if you try to inquire what brand, horsepower pump, etc. with a call center employee. Buy an above ground pool at Walmart, install it yourself with friends and some beer - you can do it for $250. It would cost you likely $10K using this "company".

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    Response from Blue World Pools
    Cristobal,

    For liability purposes, Blue World Pools, inc. installs all the pools we sell as it is a company policy. Additionally, Blue World Pools, Inc. uses heavy machinery and equipment (bobcat) during installation that would not be conducive to air or water travel. Moreover, during installation several tons of sand are used which would also not be conducive to air or water travel. Blue World Pools, Inc. is one of larger and longer running above ground swimming pool companies around. Blue World Pools, Inc. is considered to be experts in the above ground pool business. I would advise against drinking alchohol while installing a pool that your family will be swimming in. This is the very reason Blue World Pools, Inc. does not sell a pool for somebody else to install. Blue World Pools, Inc. wishes you only the best in getting your family safely swimming. We appreciate your interest in Blue World Pools, Inc.

    Customer ServiceStaff

    Reviewed April 13, 2019

    Any questions I have had about my pool they have always been able to give me a answer - very nice and friendly people. If you are looking to purchase a pool I highly recommend them. They are great to work with.

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    Response from Blue World Pools
    Kristen,

    We appreciate the postive marks on our customer service! Blue World Pools, Inc. is one of the most experienced above ground swimming pool companies around. We stand by the product, the installation, and warranty. We appreciate you choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed April 12, 2019

    I have nothing bad to say. I love my pool and my kids really love it. I'm glad I went with Blue World Pools. Anytime I think I have a problem I call them and they always answer the phone and they are very friendly. Nobody sounds like they hate their job and they always go the extra mile for me.

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    Response from Blue World Pools
    Cornell,

    You are right, Blue World Pools, Inc. is always here to help! We have one of the most experinced teams in the business. We are a family owned and operated business and wish to treat our customers and employees like a part of the family. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Punctuality & Speed

    Reviewed April 12, 2019

    I have received great service from Blue World Pools since the installation 5 years ago. Love the pool and have truly enjoyed it. I have ordered a new Ionizer and received prompt service and would recommend them to anyone. Ricky **.

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    Response from Blue World Pools
    Ricky,

    5 years and going strong! Blue World Pools, Inc. is one of the most experienced above ground swimming pool companies in the country. Blue World Pools, Inc. stands by the product, installation, and warranty. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    PricePunctuality & SpeedStaff

    Reviewed April 12, 2019

    The salesman was informative and respectful. He knew all the ins and outs of the pool. We spoke about financing options and how I can get a lower interest rates by doing a bank loan and he was correct. The idea of having the option is great because you don’t have to have thousand of dollars cash to get a good quality product. Things were delivered on time before my installation date so it was ready to go when the contractor got here.

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    Blue World Pools
    Response from Blue World Pools
    Devona,

    We are happy you were pleased with the sales representative and the company! Blue World Pools, Inc. puts the quality in so you can take the fun out! Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed April 12, 2019

    After having my 26ft pool. My 15 grandchildren are loving it as much as I do. Once you get use to the cleaning process there is no fuss and all play. I was injured a few years ago and lost a lung so I was in need of therapy so I looked into a pool and was happy to come across Blue World Pools with their setup and financial assistance. My pool is big enough to backstroke, breaststroke and enjoy family get togethers without everyone piled on top of one another. Anytime I have a need or question, the folks at Blue World Pools are quick to get me fixed up with no worries.

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    Response from Blue World Pools
    Harold,

    Yes swimming pools are great for excericise and family fun! Blue World Pools, Inc. loves to hear the whole entire family enjoys the pool and you guys have plenty of room. We take great pride in selling a quality product, and standing by the installation and warranty. Thank you for choosing us for your swimming pool neeeds. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed April 8, 2019

    We had an appointment scheduled for almost 2 weeks on a Saturday. They called to confirm & texted to confirm our appointment. The day of there was a no call no show from the technician. I called about 45 minutes later and the lady was rude. I hung up on her, then the lady who scheduled my appointment called to explain the tech was off work that day. If that tech is off work you call beforehand. Don't wait until 45 minutes past the appointment time. Bad customer service.

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    Response from Blue World Pools
    Penny,

    I greatly apologize for the inconvenience, Blue World Pools, Inc. is in the process of updating a site technician's work schedule. Our internal process was temporarily not registering when our representatives indicated to us they wished to take specific time off from appointments. We greatly apologize for Mrs. Tillett's inconvenience. Blue World Pools, Inc. has since been able to remedy this situation. If there is anything I can do to make things right I will be happy to do so. Sean Warren.

    Customer ServiceStaff

    Reviewed April 8, 2019

    Blue World Pools sent out a Representative of their Company to talk with and explain the types of pools that they have. We discussed the different types of pools and she helped me decide on a pool that would help meet my needs. We then went outside to look at the best placement for where the pool should go. They then sent out a crew to install the pool. They showed me how everything worked. We went over all the paperwork. They were very professional and very helpful. I've called the company a few times to get extra things for the pool and they were very helpful. I've been very satisfied with my pool. I would recommend this Company to my friends and family.

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    Response from Blue World Pools
    Joyce,

    We are excited to hear your purchase process went smoothly from start to finish. Blue World Pools, Inc. believes we have some of the best insallation crews in the business. We want to make sure you you understand how to how to operate the pool like we do! Blue World Pools, Inc. is always one call away to answer any question you may have! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed April 5, 2019

    They are always very helpful and are willing to work with you & help you any way they can, they’ve always gone above and beyond to help me with whatever I’ve needed. The pool is awesome, my kids LOVE It.

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    Blue World Pools
    Response from Blue World Pools
    Jessica,

    Thank you and the kids for the vote of confidence! We are always a phone call away for anything you need or question you may have. It is customers like you that make being in the swimming pool business so rewarding! We appreciate you choosing us for your swimming pool needs. We value your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed April 4, 2019

    From day one they were amazing! They scheduled and installed me quick! I have had my pool since 2016 and I’m in love! Every time I’ve had to call they have great customer service and are happy to answer any questions I have!

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    Blue World Pools
    Response from Blue World Pools
    Jessica,

    Thank you for the vote of confidence. We love to hear you are pleased with your purchase. Blue World Pools, Inc. has put a special importance on service after installation to ensure our customer's satisfaction for many years to come! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Sales & MarketingStaff

    Reviewed April 3, 2019

    The sales representation was very helpful. He come to my house and showed me the pools available. He was patient and answered all of the questions that I had. He helped me pick the right pool for my family. The installer arrived when promised and did a great job. Thank you!

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    Blue World Pools
    Response from Blue World Pools
    David,

    Sounds like the process went swimmingly from purchase to installation. Blue World Pools, Inc. stands by the quality of the product, installation, and warranty. We believe we have some of the best installation crews in the busineess! Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed April 2, 2019

    I would recommend Blue World Pools. The installation team was very professional and polite. The pool is well made and very sturdy. The only downside was the installation process was longer than first talked about.

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    Response from Blue World Pools
    Michael,

    We are happy you are pleased with your purchase. Blue World Pools, Inc. sells some of the nicest quality products on the market today! We are one of the laregest and longest running above ground swimming pool companies around! We appreciate you choosing us for your swimming pool neeeds. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Punctuality & SpeedStaff

    Reviewed March 29, 2019

    We decided to purchase an above ground pool and saw the reviews Blue World Pool had. A gentleman came to our house with all the information about the type of pools and materials and helped us made the perfect decision on the pool that fit our needs. Three weeks later, the installation crew arrived early morning and were finished installing by 5 pm the same day. It's been almost a yr and we enjoyed our first summer with our Blue World Pool. Our kids and friends love it!!!

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    Response from Blue World Pools
    Marco,

    It gives us great pleasure to know your family and friends are enjoying your pool! A pool brings families and communities together for some gold old fashioned fun! It is customers like you that make being in the pool business so rewarding! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 28, 2019

    From our first meeting with the representative through the installation process of our pool we were greeted with pleasant and courteous people, equipped to do their job. If questions were asked that they couldn't answer prompt responses from others were made. Even speaking with someone in the financial department, we felt that this was a worthy investment in our family. Spending precious time together is very important to us and enjoying our time around the pool will be enjoyed for many years to come.

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    Response from Blue World Pools
    Walter,

    We love to hear the pool is a source of enjoyment for you and your family. Family time is priceless! Blue World Pools, Inc. puts the quality in so you can take the fun out! We stand by the product, installation, and warranty! We value and appreciate your business. If there is anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed March 27, 2019

    I have had great service and advise anytime I called them always friendly and gets done what I need them to. So if you want a salt water pool call Blue World Pools. I recommend them to everyone. Please call them.

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    Punctuality & Speed

    Reviewed March 26, 2019

    We have had our Blue World pool for about 3 years now and we absolutely love it! No more going to public pools for our family! They came out and set it up quick and we were swimming within a couple of days! Very simple to take care of even the kids help out!

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    Response from Blue World Pools
    Sherri,

    WE are excited 3 years later and you still love it! Blue World Pools, Inc. products are a great investment for the family! Family time swimming in your own pool is priceless. We sell some of the nicest quality products on the market today. Blue World Pools, Inc. stands by the product, installation, and warranty! Thank you for choosing us for your swimmming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed March 26, 2019

    Blue World Pools was very helpful and even went the extra mile to help me get financed. They always help when I call with any questions about opening or closing my pool and give me good helpful feedback on how to maintenance my pool. It’s very little maintenance. We love our pool.

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    Blue World Pools
    Response from Blue World Pools
    Tiwanda,

    We are always happy to hear from our satisfied customers! Yes, we are here to help every step of the way. You get first classs service and products when you purchase a pool from Blue World Pools, Inc. We stand by the quality of the product, installation, and warranty. Blue World Pools, Inc. is one of the largest and longest running above ground swimming pool companies in the country. We value and appreciate your business. If I can be of assistance at anytime please feel free to reach out to me directly, Sean Warren.

    Customer ServiceStaff

    Reviewed March 25, 2019

    From the time we decided to look into getting a pool the Blue World Pool people have been great. They have talked with us about everything. They came out to our home to speak with us. The paperwork did not take long. When they came out to install it was fast. When I call them about anything they answer all my questions and help solve any and all our problems. We have had no problems with our pool.

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    Response from Blue World Pools
    Lori,

    we are excited the process has gone smoothly for you! Blue World Pools, Inc. prides ourselves on delivering top quality products, people, and support. We are always a phone call away to answer any questions you may have. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed March 25, 2019

    Whenever I call Blue World I am very satisfied with the customer service they provide. I have been dealing with Blue World Pools since I purchased a pool over 4 years ago. My experience with dealing with Blue World is exceptional. I would recommend Blue World to everyone.

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    Response from Blue World Pools
    Trudy,

    Thank you for recognizing our commitment to customer support! We are a phone call away to answer any questions you may have! Blue World Pools, Inc. stands behind the product, installation, and warranty. We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed March 22, 2019

    The representative that came to our home was very nice. They wanted a quick answer. We were excited about owning our first pool. Pool was paid for in full. We only were able to swim for about a month. Very clear low maintenance so far.. Love the fact you do not need all the crazy chemicals.. Thank you Blue World Pools...

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    Blue World Pools
    Response from Blue World Pools
    Kim,

    We are excited that you are pleased with your purchase! Blue World Pools, Inc. sells one of the nicest quality products on the market today! We are one of the most experienced above ground swimming pool suppliers in the country. We appreciate you choosing for your swimmming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & Speed

    Reviewed March 22, 2019

    After making the initial call, a salesman show up and handle pretty much everything from there! Very quick an easy!!! I was swimming in about 8 weeks! The pool is very low maintenance and fairly inexpensive to maintain.

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    Response from Blue World Pools
    April,

    We love to hear from our happy customers! Blue World Pools, Inc. is a turnkey operation, we sell, install, and finance. We are a one stop shop for all your above ground swimming pool needs. WE are one of the most experienced names in the swimming pool industry today. Blue World Pools, Inc. appreciates you choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed March 21, 2019

    Every time I call in they go up & beyond to help you & make sure you are satisfied. Wanda is the best! We had a problem with our liner & our installer got a new one ordered & put in without any stress on us. Our installer was great also.

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    Response from Blue World Pools
    Darlene,

    Of course we want to make sure your pool is installed perfectly and you are completely satisfied! We appreciate your vote of confidence. Blue World Pools, Inc. has put a huge emphasis on customer service after installation. We value and appreciate your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed March 21, 2019

    Our family absolutely loves our pool from Blue World Pools. The entire process was smooth, from purchase to installation and beyond. Our salesperson was friendly and knowledgeable, and our installer was amazing, he answered all our questions and showed us how to get everything going. We love that the water stays clear without chemicals! This pool was the best investment we could have made for our family.

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    Blue World Pools
    Response from Blue World Pools
    Kimberly,

    We are so happy you have been pleased with your purchase! It is customers like you that make being in the swimming pool business so rewarding! Blue World Pools, Inc. believes good people make a good company. We sell one of the highest quality products on the market today. We apperciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 19, 2019

    We decided to get a pool last year and found Blue World Pools online. We just wanted the advertised pool but agreed to the rep coming out. They RAN OUR CREDIT. Then the rep never showed. I called the president of the company and he DID personally talk to me. He said he would send me a voucher for the pool and assure me the install was included. I waited 2 weeks and no voucher. I called again and spoke to a rep who was very nice and assured me it was 'lost in the mail' but was going to lunch and would put another in the mail. Still waiting on that one. A year later. Maybe they are both list in the mail. I can tell you, I am not impressed. After running our credit, they were good at that, the ball not only got dropped, it got run over and flattened.

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    Response from Blue World Pools
    Sheila,

    It is a policy of Blue World Pools, Inc. to obtain a customer's permission prior to running a consumer/credit report. The advertisements Blue World Pools, Inc. run contain all necessary disclosures contained therein. Moreover on our website the information is disclosed throughout the site. A consumer/credit report is requested to verify the customer is who they say they are, lives where they say they live, and owns the home, for the safety of female/male sales representatives who we are obligated to protect, as well as to ensure the customer is not in bankruptcy or foreclosure. Additionally For a company that requires homeownership to make sure a customer is indeed a homeowner and not in bankruptcy or foreclosure is a legitimate business need. In this day and age with bankruptcies and foreclosures still prevalent, it is more important now than ever before to make sure the consumer is not in active bankruptcy or present foreclosure. A swimming pool is considered a luxury item and as such cannot be purchased directly prior to or during a bankruptcy (even when paying cash). If purchased directly prior to a filing the purchase can be considered fraud. Furthermore purchasing a luxury product during bankruptcy is strictly forbade (even when paying cash). Blue World Pools, Inc. will be immediately reaching out to you to ensure all proper procedures were followed. If you have any questions you can reach me directly, Sean Warren. It should be noted the President of the company does not personally speak to customers.

    Sales & MarketingPunctuality & SpeedStaff

    Reviewed March 15, 2019

    Blue World Pools has always excelled in helping with questions and staff is always friendly. They were on time with both appointments for sales and set up. I love the fact products are sent to house. Customer for life.

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    Response from Blue World Pools
    Deidra,

    We are excited to hear that you are pleased with the company and your purchase! Blue World Pools, Inc. will be here ever step of the way to ensure your experience is as smooth as possible. We believe we sell some of the nicest quality products on the market today! Blue World Pools, Inc. is one of the most experienced names in the above ground swimmming pool industry. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me,Sean Warren.

    Customer Service

    Reviewed March 14, 2019

    Great product and customer service. Pool quality is very sturdy and durable. Very low maintenance required. Reopening pool after being closed is very simple. Grand kids love the pool and never want to get out.

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    Response from Blue World Pools
    Richard,

    We are excited you are pleased with your purchase! Blue World Pools, Inc. loves to hear that you and the whole family are enjoying the pool. It is cusotmers like you that make being in the swimming pool business so rewarding. We sells some of the niceest quality products on the market today. We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 13, 2019

    My experience with Blue World Pool and Blue World Pool customers service has been awesome! They quickly responded to my needs and provided excellent support. I would recommend Blue World pool to my friends and family.

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    Blue World Pools
    Response from Blue World Pools
    Tyeshia,

    A recommnendation to your friends and family is the highest compliement! Blue World Pools, Inc. is a family owned and operated business that wants our customers to be well taken care of! We have put a huge emphasis on customer satisfacction after installation. Blue World Pools, Inc. wants to make it easy to own and operate our pool! We appreciate you choosing us for your swimming pool needs. If there is ever anything I can do for you please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 12, 2019

    The salesman showed up at the scheduled time. This was a no pressure presentation. My wife and I decided to upgrade and go with the mid grade pool. Blue World then upgraded me to the top line pool. The installer called and scheduled our installation. He was very professional. There were a few issues with a minor leak and a part for the ladder that the customer service department sent out directly. Very pleasant experience.

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    Blue World Pools
    Response from Blue World Pools
    Vince,

    We are excited you are pleased with your purchase! Blue World Pools, Inc. aims to meet or exeeed your expectations. We pride ourselves on having some of the best installation teams in the business. We stand by the quality of the product, the installation, and the warranty. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is anything I can do for you please do not hesitate to reach me, Sean Warren.

    Price

    Reviewed March 10, 2019

    We have owned our pool for a few years now. The only issue I have is that when they installed the pool. They did not put enough sand under the liner and you have many dips and can feel every piece of framework. I was not told I only had 90 days to get this problem fixed at the time of install. Now that a few years has passed it is becoming a major problem and getting worse.

    I have developed a small leak where the liner has been rubbing on the frame on the bottom of the pool. This poor install, which I was not aware of the long term problem it would cause at the time, is now Going to cost me out of pocket. When talking to Blue World they informed me I only had 90 days to get this problem resolved and it's no longer their problem. Now I'm looking at removing the liner filling with more sand myself and getting the liner fixed or a new liner, with no help from Blue World Pools. You would think for the price I paid for the pool there would be something done on their end.

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    Response from Blue World Pools
    Paul,

    Typically if the installation is faulty you know immediately upon installation. Blue World Pools, Inc. makes sure the proper amount of sand is put down and requires pictures during installaton of the rolled sand bottom to ensure quality control. Whichever option you choose Blue World Pools, Inc. will be more than happy to give you significant discount on product replacement and provide labor at what the installers charge us! Please feel free to call me, Sean Warren.

    Reviewed March 10, 2019

    The pool is a good product and the service has been good. We have enjoyed the pool. Kids love it. I know the water in our pool is more safer than the water in the pools at the beach. I don't have to worry about who's been swimming in it.

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    Blue World Pools
    Response from Blue World Pools
    Helen,

    We are happy you are pleased with your purchase! Blue World Pools, Inc. sells some of the nicest quality products on the market today. We love to hear your kids are enjoying the pool! We valuea and appreciate you business! Please reach out to me if there is anything I can do for you now or in the future, Sean Warren.

    Reviewed March 8, 2019

    I was hesitant to make a large purchase. However, I had already made multiple purchases of "tear down" pools such as those from grocery department stores and was disappointed. I needed something my family could enjoy and I didn't have to work so hard to keep clean. This was the solution I didn't realize that we needed. Would purchase again!

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    Blue World Pools
    Response from Blue World Pools
    Richard,

    Yes we are a permanent solution for your above ground pool needs! Blue World Pools, Inc. sells some of the highest quality products on the market today. We are one of the most experienced names in the above ground pool industry. We value and appreciate your business. If I can be of service in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed March 8, 2019

    We bought our pool last year and we have had so much fun with family in our pool. Night swimming was so relaxing for me and day swimming so refreshing. We have taken many pictures. The customer service has been wonderful. I was worried about how to take care of it and they were very helpful. Now with summer about to come on us I will be calling them again to get the pool ready for the summer. I love our pool, it is beautiful. I don't think I need to say how the grandchildren love it. The pictures will say it all. Thank you Blue Water Pools.

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    Response from Blue World Pools
    Cyndi,

    Swimming is fun for the whole family! You can't put a price tag on smiles, fun, healthy excercise, and quality family time! It is customers like you that make being in the swimming pool business so rewarding! We will always be a phone call away to answer any questions you have. We sell some of the nicest qualtiy products on the market today. Blue World Pools, Inc. puts the quality in so you can take the fun out! Blue World Pools, Inc. values and appreciates your business. If there is anything I can ever do for you please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed March 6, 2019

    Great company from installation to final product. Awesome family fun with their product. Excellent product, great finance and service departments always provided any service and answered all questions...

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    Blue World Pools
    Response from Blue World Pools
    David,

    We appreciate you sharing your positive experience! Blue World Pools, Inc. prides ourselves on selling a quality product backed by high quality customer service. We are always a phone call away to answer any questions you may have. It is customers like you that make being in the swimming pool business so rewarding. Thank you for choosing us! If there is anything I can do for you please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed March 6, 2019

    I checked out a lot of different pool places before I went with Blue World... and all I can say is from the first phone call to the last everyone was very helpful, answered my questions... and explained every thing till I got it right on my end. I've had my pool since 2015 with very little to no problems. The salesman was very clear on what he was selling. Finance was a breeze... The guys who came out were on time... Didn't mess around, got the job done and explained every thing about the valve, the pressure gauge and left numbers so I could get in touch with someone if there was a problem. So I say if you want a great pool... call Blue World Pools.

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    Blue World Pools
    Response from Blue World Pools
    Marilyn,

    Thank you for the vote of confidence! We pride ourselves on the process running smoothly from start to finish. Blue World Pools, Inc. sells some of the nicest quality products on the market today! We are one of the most experienced names in the above ground swimming pool industry. We appreciate you choosing us for your swimming pool needs. If I can ever be of service now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed Feb. 19, 2019

    We got our pool at the end of the summer 2018. It was a nice way to end the summer. We had a few problems with the set up. But Blue World Pools sent the people back out and they took care of the problem. So far they have been a pleasure to work with. Completely recommend them.

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    Blue World Pools
    Response from Blue World Pools
    Brandi,

    We are always here to help! Blue World Pools, Inc. wants to make sure your pool is operating perfectly after installation and thereafter! We appreciate you choosing us for your swimming pool needs. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed Feb. 6, 2019

    Called to ask a question about my pool vacuum. Mr. ** gave me the name of a person I can call to troubleshoot my problem. He also asked if I had any other issues. He was very professional. He also told me if I had any other issues to call any time and he would walk me through the issues.

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    Blue World Pools
    Response from Blue World Pools
    Susan,

    We love to hear that we exceeded your customer service expectations! Blue World Pools, Inc. is a family owned and operated business and want you to feel like you are a part of the BWP family! Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed Jan. 28, 2019

    Our pool buying experience with Blue World Pools went very well! The installation process was smooth and easy. The installers were very professional and helpful. I would definitely recommend Blue World Pools to anyone looking for a nice above ground pool!

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    Blue World Pools
    Response from Blue World Pools
    Amanda,

    We are excited to hear you are pleased with your purchase experience! It is customers just like you that make being in the swimming pool business so rewarding! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Punctuality & SpeedStaff

    Reviewed Jan. 19, 2019

    The sales representative was very knowledgeable and went out of his way to be sure we got the pool we desired. The installers were professional and took the time to install the pool correctly. They were there on the scheduled date. The experience went very well.

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    Blue World Pools
    Response from Blue World Pools
    Mary,

    We are happy your purchase and installation went smoothly! We value and appreciate your business! Thank you for choosing us for your swimming pool needs! Blue World Pools, Inc. is a family owned and operated business who does right back by our customers! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed Jan. 11, 2019

    Blue World Pools made my family's dream of owning a pool a reality. They took all the work out of it and made the whole experience pleasant. They have done everything they promised and are continuing to provide us with great service.

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    Blue World Pools
    Response from Blue World Pools
    William,

    Thank you for the kind words! It is customers like yourself that make being in the swimming pool business so rewarding! Blue World Pools, Inc. will always be here to help you whenever we are needed! We value you and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach out to me, Sean Warren.

    Punctuality & SpeedStaff

    Reviewed Jan. 8, 2019

    Our 4 year old wanted a pool for his birthday. We saw the commercial for Blue World and decided to give them a try! We are so glad we did. A sales associate came out to our house and showed us the many plans and items we could chose for. After an hour of explaining and talking we decided on a pool. Filled of the paperwork, wrote a check for the downpayment and then waited for our pool to be delivered! Once it was delivered we paid for us pool in full and the team that came to set it up was wonderful. Very professional and thorough. It was set up in no time and we are enjoying it everyday!

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    Blue World Pools
    Response from Blue World Pools
    Brandy,

    Love the picture of your boy! I bet he is like a fish! Swimming is great excericse and I would bet he sleeps really well at night too! Thank you for choosing us for your swimming pool needs. Blue World Pools, Inc. sells some of the nicest quality products on the market today. My organization stands by the product, installation, and warranty. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceCoveragePrice

    Reviewed Dec. 31, 2018

    This company tells almost everyone they will get a cheaper pool for being a show pool. Sales pitch, be aware. 100$ gift card is really in store credit. They have no online store to look at and you have to do it over the phone. The products mostly are over a 100$ so you literally are paying for the product. This company is a complete joke and sucks money out of people in every place possible. Interest rates are high. Only way to buy a pool from these guys is getting your own financing first. They record everything because it is their back up for court and lawsuits. They are misleading, terrible ethics, and literally do not care about you except take your money. These guys are a joke. Get a reputable company with local financing and local reputable contractor. Cheap stairs, pool cover that is free is terrible, and the only positive was the guy installing the pool.

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    Response from Blue World Pools
    Joshua,

    Blue World Pools, Inc. wants to make sure our customers are happy! My organizaton is one of the larger and most experienced above ground delaers in the country. Blue World Pools, Inc. sells some of the nicest quality products on the market today. If you have any issues whatsoever please call me directly, Sean Warren. I will be more than happy to help you!

    Customer ServiceStaff

    Reviewed Dec. 29, 2018

    The purchase of this pool starting with installation was a nightmare and got worse as time went on. Foreman of job was only person that could speak proper English and his smart mouth got him beat up the night before at a bar in Austin and he found himself in hospital. Therefore he tried talking his workers through the process of installation over the phone from hospital bed. Before pool installation was complete the foreman contractor asked my husband and I to sign off on paperwork so that he could pay his workers, which in our error we did. What a mistake that turned out to be.

    It took 3 times for foreman and workers to come out and get it installed correctly, which means 2 times to drain and refill at our expense. The plumbing from pool to pump looked horrible and pump installed was not correct size to filter pool correctly. Needless to say a year later we were purchasing the correct size pump to accommodate the pool size we had. That's another headache in itself... Company tried to accommodate by sending free floats and a cheap vacuum system.

    A hemorrhagic stroke in 2014 left me unable to work therefore we were having a difficult time making payments and we were not able to come to any sort of an agreement to repay the loan. An individual by the name of Eugene proceeded in harassing my husband and I along with other family members regarding this issue. He was rude and aggressive every time he contacted us. We have made several attempts to reach an amount so that we could settle this and have yet had any luck. I refuse to allow them to withdraw funds from our bank account but have offered to send monthly payments which they say they have no way to accept a check or money order for the payment each month. Therefore, we continue to receive crude and harassing calls each month. Now we are having to retain an attorney to hopefully settle this matter once and for all.

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    Response from Blue World Pools
    Phyllis,

    Since your pool was well over 5 years ago and this was never mentioned back then, it is certainly suspect it is brought up now when you are well past due. The easiest way to pay is on a rechargable debit card so you do not have to send anyting through regular mail. Please reach out to Kasey and she will be more than happy to help you settle your remaining debt. If you have any service questions whatsoever please feel free to reach out to Luther.

    Customer ServiceStaff

    Reviewed Dec. 26, 2018

    Great experience starting with the sales rep to installation. My husband and I spoke with different companies before making a decision and I could personally would like to thank them. My husband had brain surgery and need some time to have thing repeated but to them they didn't mind repeating themselves. And that what I call excellent customer service. Again thank you for everything and of course love my pool.

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    Blue World Pools
    Response from Blue World Pools
    Elizabeth,

    Blue World Pools, Inc. will always be here to answer any questions you have! I will private message you our service manager's cell phone number so you can get into direct contact with him in the future! We are excited the process went smoothly for you and your husband! My organization appreciates you choosing us for your swimming pool needs! Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed Dec. 26, 2018

    I have been with Blue World since 2016 and had a loss of income in my household, I tried to explain to them that I need my payments cut in half or they can have the pool back, instead of working with me I paid them with my debit card and they went into my account. Took additional funds out on the same day. Eugene has been harassing my references after they asked him not to call anymore. Blue World has been advised not to call my job and he continues to do so when we cannot have personal calls at work and he has left very rude and threatening voicemails on my phone. They have already place a lien on my property, and he still continues to harass me and my references along with my employer!! This is very disrespectful and needs to stop the harassment!!!!

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    Factual basis uncertain
    Customer ServiceStaff

    Reviewed Dec. 23, 2018

    We had been thinking about purchasing a pool for a few years, this pool has been a completely different experience for the pool I had growing up. We are busy and don't have a whole lot of time to spend maintaining the operating on the pool. It is easy to maintain and still gives us time to enjoy the pool ourselves. Everyone I have dealt with has been very knowledgeable about the function of the pool, was friendly when I called in with a question on the start up, maintaining and closing the pool up for the season. Since I'm a busy person I don't have the time to spend a whole lot of time on maintaining or cleaning the pool, this is a perfect pool for me. With my package I received everything I needed for the start up and closing the pool for the winter.

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    Staff

    Reviewed Dec. 21, 2018

    Extremely pleased with this company. They were very helpful from start to finish. The installation team was very friendly and professional. They took the time to teach me about maintenance and upkeep of my pool. And the service does not stop there. The support team at the office is always there to help with any questions about your pool or anything you need in products for your pool.

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    Blue World Pools
    Response from Blue World Pools
    David,

    We are pleased to hear the customer service after installation met and exceeded your expectations! We are a family owned and operated business and want you to feel you are part of the Blue World Pools family! We also sell some of the nicest quality products on the market today! Thank you for your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed Dec. 21, 2018

    Video thumbnail
    Blue World Pools was a fantastic product. I'm very happy with the pool. The installation crew was very helpful. Their advice was beyond helpful in the use of the pool. They were very courteous, did their job, didn't waste any time, got it in as fast as they could. The support crew with the company has been phenomenal. They've given me free things just for being a customer. They've always been helpful. Every question has always been answered. I couldn't speak more highly of the company. I think they're very helpful people. They just want you to have a good pool and enjoy your experience. And the value, when you look at it, for the cost of the pool compared to a cheapie, this thing will last my family for the rest of my life and into the future. I couldn't be more happy with it. Thank you. I highly recommend them.
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    Response from Blue World Pools
    David,

    Yes we put the quality in so you can take the fun out! We are happy to hear your experience has and continues to be top notch! Thank you for the vote of confidence. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. appreciates your business. My organization will always be here to help you along the way! If there is ever anythign I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed Dec. 20, 2018

    My experience with Blue World has been fantastic. The installers were very friendly and had my pool installed and filling in about 6 hours. The ion system works amazingly well to keep the water clear and clean. Customer service is always available with help for questions that I've had from closing the pool for the winter to questions about water quality and how to read the test strips. I definitely recommend Blue World Pools.

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    Response from Blue World Pools
    Tom,

    We are excited you love the ionization system as much as we do! Blue World Pools, Inc. is a family owned and operated business and is here to help! Thank you for choosing us for your swimming pool needs. Blue World Pools, Inc. vaues and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach out, Sean Warren.

    Customer ServiceStaff

    Reviewed Dec. 18, 2018

    We have had a great experience with Blue World Pools from the beginning with the sales rep through installation and customer service following a Cat 5 Hurricane! Couldnt ask for a better product or company!

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    Response from Blue World Pools
    Donna,

    We have been rooting for you guys down there, Panama City Strong! We have heard our pools are still standing and are working with our customers that have been going through hardships brought on by the storm. Blue World Pools, Inc. values your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Staff

    Reviewed Dec. 14, 2018

    Bought a 24 foot round pool. The pool has been great and easy to keep clean. The salesman had all types of information and facts about going with the non- chlorine pool. He was right. Kids love the pool and get in it as much as possible. The installation department works well with you and keeps you informed with what’s going on during the process.

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    Blue World Pools
    Response from Blue World Pools
    Greg,

    Love the beautiful photo of your deck, fence, and pool! We are pleased that your family is enjoying your pool purchase! We sell some of the nicest quality products on the market today! Blue World Pools, Inc. stands by the product, installation, and warranty. Thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed Dec. 13, 2018

    The installers were very professional and knowledgeable about the pool. We have enjoyed the pool tremendously! It is very low maintenance. Our friends and family were very surprised at the quality of the above ground pool.

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    Blue World Pools
    Response from Blue World Pools
    Sue,

    We are happy you are pleased with your puchase! Blue World Pools, Inc. is a trusted name in the swimming pool business. We have some of the most experienced installers in the business! We put the quality in so you can take the fun out! Thank you for your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 12, 2018

    When we ordered our pool, they were on time and courteous! The installer called to let me know they were on their way and when they finished, they cleaned everything up! They asked our opinions on how the pool looked and if we were happy with it. This is an amazing company!

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    Blue World Pools
    Response from Blue World Pools
    Brent,

    We are happy to hear you are pleased with the company and the product! We are a family owned and operated business and want to make sure you feel you are part of the Blue World family! We are always eager to help! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer Service

    Reviewed Dec. 12, 2018

    We’ve called multiple times being that this is our first pool we have owned. We have always been able to get someone in the phone to answer our questions. Great Customer Service and Technical Help. The pool was much larger than I thought which works out great for my family.

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    Blue World Pools
    Response from Blue World Pools
    Elizabeth,

    Blue World Pools, Inc. loves to hear you are pleased with the company and the product. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. is a trusted name in the above ground swimming pool industry. Blue World Pools, Inc. is excited the pool is even larger than expected! More room to swim is always better. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Dec. 1, 2018

    We have really enjoyed our Blue World pool. It has been a great addition to our home... I love to sit and watch the kids and grandkids enjoy being in the pool for hours at a time. It was definitely worth the money to see everyone enjoying it.

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    Blue World Pools
    Response from Blue World Pools
    Loretta,

    Blue World Pools, Inc. is excited you love your pool! Owning a pool creates many lifelong memories your grandkids will never forget! Swimming is a great healthy exercise! Being a pool owner brings a lot of happiness to the whole family. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future, please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer Service

    Reviewed Dec. 1, 2018

    We purchased a pool. During the Thanksgiving break we came back and my liner was completely destroyed. Now every time we have called this company for warranty they have said, “You have to patch it. You have to patch it.” We have patched this line at least 40 times. There were more patches than line. Now our pools liner completely gave way and there is no line, released all the watch and now flapping. But no one is in the office. No one will return calls. This company after getting money is bogus, next step small claims court I guess.

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    Response from Blue World Pools
    Krystal,

    We are happy to help! We have a service technician in our office year round. Call 1 800 706 0907 ext 4 ask for Luther. I guarantee you he will satisfy you. I will also have him reach out to you directly. Typically patching a liner helps the customer save money instead of replacing it, which can be costlier. Please feel free to reach out to me as well. I can be reached at 1 800 706 0907 ext 3031, Sean Warren PS It looks like you drained your pool, which will stretch the liner and cause it to fail.

    Customer Service

    Reviewed Nov. 30, 2018

    Great customer service while searching for that perfect pool for my family. Which lead to the purchase of our new family pool. All my questions were answered prior to installation and during installation. My installer explained everything he was doing from start to finish. Blue World Pools stayed in contact with me throughout the process and have been available since to assist in the maintenance and proper upkeep of my pool. I would highly recommend Blue World Pools to anyone who is in the market to purchase a pool. Thank you my BLUE WORLD POOL FAMILY.

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    Response from Blue World Pools
    Willena,

    Blue World Pools, Inc. is super excited the process went perfectly from start to finish! It is customers like you that make our job so enjoyable! Blue World Pools, Inc. is pleased you chose us for your swimming pool needs. Blue Word Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach out to me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer Service

    Reviewed Nov. 27, 2018

    I signed my contract on the 1st of July, 2018. I was told I would be "swimming" in August. I heard nothing from the company for over three weeks, then I contacted them at the end of July. Said they would have a date available Mid august, that didn't work out. They then assured me that it would be installed on the 26th of August. I cut my vacation at the beach short to be home and once again no install. I was told then that it would be handle to following weekend.

    I called that Friday the 31st of August to verify the install time and was once again lied to and told that there was not an install scheduled. The last person I talked to was a Mr. ** who assured me that I would receive a call the following week no later than the fifth of September to talk about my concerns and when my pool install could be scheduled. It is now the 26th of November 2018 and I have left the company install department numerous voicemails and I have tried to contact Mr. **. I hope this review helps get their attention. I want my deposit back and the decency of a truthful and honest conversation.

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    Response from Blue World Pools
    Michael,

    There were many uncharacteristic delays on the installation side. The last conversation you had with our VP of sales was that you would be one of the first installations of 2019. I will be more than happy to have the same gentleman you spoke to last review with you the details of that communication. The weather pushed back the installation on multiple occasions. Blue World Pools, Inc. looks forward to installing your pool at the earliest opportunity in 2019. Blue World Pools, Inc. values your business. Sean.

    Customer Service

    Reviewed Nov. 17, 2018

    Easy to create a low maintenance Oasis in your backyard! Our family loves our pool from Blue World Pools! We love how easy it is to keep up compared to other systems we've had. Blue World is just a call away with any questions.

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    Response from Blue World Pools
    Amy,

    Blue World Pools, Inc. loves to hear our pool is easy to operate! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. is always here to help! Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed Nov. 16, 2018

    I purchased a Blue World Pool in July of 2016 and have been enjoying my pool experience ever since!!! The service department does an outstanding job of assisting whenever any questions arise and always prepared to assist with ordering pool supplies and products!!! They truly are a phone call away from helping you to get back to enjoying your pool again!!! They are always friendly and courteous... anxious to serve and assist!!! I would recommend them to anyone seeking to purchase and maintain an above ground pool!!!

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    Response from Blue World Pools
    Diane,

    Blue World Pools, Inc. loves to hear about your positive experience! Blue World Pools, Inc. is one of the most experienced above ground swimming pool experts in the country. Blue World Pools, Inc. sells some of the nicest quality products on the market today! Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Reviewed Nov. 12, 2018

    Swimming pool is awesome, very clean & enjoyable. The ladder that comes with this pool is amazing & easy to enter and exit the pool. We live in Missouri so we had to winterize a month ago and already missing our pool time. The pump is very powerful and keeps the water super clean!

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    Response from Blue World Pools
    Curt,

    Blue World Pools is excited that you love your new pool. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. looks forward to the warm weather too! Please feel free to call with any questions once you open up you pool in the Spring. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Staff

    Reviewed Nov. 11, 2018

    We bought a Blue World Pool in June and it was installed on or about 23 July. The installer was very good guy named Xavier. The ionizer and sand filter work great at keeping the pool clean with a gallon of bleach a week. We have been swimming in it daily since installation, including warm Central Texas days in October. I have regularly kept the pool level up to par and noticed slow leakage around the bottom rim about two weeks ago. The leak then was not visible but the water level continues to drop one inch a day. I put a pair of goggles on and noticed a discolored blackish stain on the bottom edge seam of the liner that could be hairline seepage causing the leak since I could not locate anything else. This seepage is like looking for a needle in a haystack. The installer came out two days ago and told me it was the seam and that he would ask Blue World Pools to cover a new replacement liner under warranty.

    Well, after spending 10000 cash for a pool Blue World tried to bill us out of 25000 for, James ** of BWP says they will not replace the liner under warranty. The only thing they would do is send a patch kit and I can either repair it myself or hire it done. He says he thinks the damage is not warranty related. Then he berates me and instead of trying to help solve my problem, he makes me very upset and retaliatory. He said I need to discuss it with my lawyer. Forget that; lawyers are what protects BWP and the money they pay them from billing their customers. No, I will go directly to the manufacturers of the products that BWP sells and see if they care to solve my problem without having to pay for a faulty seam. Beware of this company. They will not stand behind anything!

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    Response from Blue World Pools
    Ralph,

    Blue World Pools, Inc. sent out an installer because because you were convinced it was a seam separation and did not wish to patch your liner. The installer indicated it was not a seam separation and you refused to pay for the service. It was clear that you had some work done after the installation that caused the puncture in your liner. A seam separation happens immediately upon installation and is unbelievably rare. You developed a slow leak but it was not caused by Blue World Pools, Inc. Blue World Pools, Inc. looks forward to resolving your issues within the bounds and scope of your contract. I can be reached directly at 1 800 706 0907 ext 3031, Sean Warren. PS Our agreements with the manufacturer detail Blue World Pools, Inc. would not come out of pocket any money on a seam separation. However, Blue World Pools, Inc. will not make our manufacturer be accountable for something he should not have too and did not cause. Blue World Pools, Inc. will be more than happy to give the consumer a substantial discount on a new liner or an installer can patch the liner at cost. Blue World Pools, Inc. looks forward to resolving your concerns.

    Staff

    Reviewed Nov. 9, 2018

    We have had several experiences with Blue World since getting our pool and they have been excellent. They go above and beyond to solve our problem and help however they can. They are always polite, professional, and courteous.

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    Response from Blue World Pools
    Gayla,

    Blue World Pools, Inc. loves to hear your interactions met and exceeded your expectations! Blue World Pools, Inc. is always here to help whether you pool is newer or 20 years old or more! Blue World Pools, Inc. is a family owned business that does right by our customers. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Reviewed Nov. 6, 2018

    I got my pool in July and my family had a great time. The pool is very well built. The materials are excellent, strong. The installation was done by professionals. The filter and maintenance are so easy to do. I recommend a Blue World Pools.

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    Response from Blue World Pools
    Karen,

    Blue World Pools, Inc. is happy you are so pleased with your purchase! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. believes we have some of the most experience installers in the business. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePunctuality & Speed

    Reviewed Nov. 3, 2018

    I purchased a pool in May 2018. I had been having issues with the pump. The company sent me all the parts to replace the ionizer. I can call at any time and they are there to help me. If they are closed I leave a message and get a response the next day. I have had no issues I have even had a family member get a pool already as well. I am very pleased with how fast the process was in signing and actually installing the pool...

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    Response from Blue World Pools
    Veronica,

    Blue World Pools, Inc. is excited you recommended us to family, that certainly is a vote of confidence! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. is always here to help year round! Blue World Pools, Inc. wants to make sure your new pool is running perfectly! Blue World Pools, Inc. values your business! Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    PricePunctuality & SpeedStaff

    Reviewed Nov. 2, 2018

    Blue World Pools are a lot of fun. We bought a 27' Midline pool. Best bang for your buck. Also, I love the filter they include with the pool, it is very easy to maintain. Just 2 gallons of Clorox bleach per week and I'm good to go. That's only $8 in chemicals/week. A lot cheaper than some of my other friends pay for their in-ground pool. The only problem I had with Blue World Pools was the first installer. He was a no-show. I guess you are going to have a fair amount of crappy installers when you outsource, it comes with the territory. But the second installer I got was great, on time, and did everything he said he would. No issues or complaints with Blue World Pools or the second installer.

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    Response from Blue World Pools
    Chris,

    Blue World Pools, Inc. is excited that your experience was a great one! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. loves to hear the pool is operating efficiently. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer Service

    Reviewed Nov. 1, 2018

    The installation of the Blue World Pool was a positive experience. We have been enjoying the pool since September 2016!!! Blue World Pool's customer service department has also been easy to deal with!

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    Response from Blue World Pools
    Melissa,

    Blue World Pools, Inc. loves to hear from our happy customers! Blue World Pools, Inc. believes we have the most experienced installers in the business. Blue World Pools, Inc. is always here to help year round with any questions whatsoever. Blue World Pools, Inc. values and appreciates your business. If there is every anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer Service

    Reviewed Oct. 30, 2018

    I bought a pool a few years back from Blue World Pools. When I tell you I adore their parts/service department I truly mean it. They have help me with instructions/ guidance and quality customer service. Some companies sell you things and drop the ball but not Blue World Pool. I can call with questions and they ALWAYS spend the time to talk me through my situation or sell me what I need; I love my pool but service/parts and a gentleman named Luther has been my lifesaver. You will be satisfied with this company so I give them 5 stars that are well deserved.

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    Response from Blue World Pools
    Toni,

    Blue World Pools, Inc. is excited to hear our customer service department has been first class! Blue World Pools, Inc. is always here to help with questions. Blue World Pools, Inc. is able to give our customers personalized service and be on call when needed. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer ServiceStaff

    Reviewed Oct. 30, 2018

    I found out earlier this year that my loan was for 11 years and not the 5 year I term that I agreed to initially. I entered into this loan under false pretenses due to the lies that were told to me by the sales representatives. After searching the internet regarding the companies standing; I found out I was not alone. Now Blue World Pools have a lien on my property and I am stuck paying on a 5 year loan. Not to mention, I have no way to trace my loan because I have no access to my account. I receive no statements and no online account is set up. This is one reason why I didn't know that I had entered into a 11 year loan. I only found out that I had entered into this long term loan because I was being treated rudely by the unprofessional staff that work in the payment account department.

    I had been paying for 4 years and thought I was about to be done paying on my loan; so I inquired about the balance only to find out that I was nowhere near paying off my loan. The staff was so rude that when I attempted to make a payment once the staff told me they could not take my payment. I just could not believe it! The company stopped taking payments out of my account for months; and Oct 21, 2018 out of the blue with no heads up the company began taking payments out of my checking account again. I do not recommend this company to anyone.

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    Factual basis uncertain
    Customer Service

    Reviewed Oct. 29, 2018

    I've had to call a few times to get confirmation on how I was operating my pump and how to clear my water. Luther walked me through everything step by step every time I spoke with him. Recently I called in regards to how to winterize my pool and he told me exactly what to do to prep it then told me after I do those steps that I need to call him back and he will walk me through the shutting down process, also step by step.

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    Response from Blue World Pools
    Alice,

    Blue World Pools, Inc. loves to hear from that our customer service exceeded your expectations! Blue World Pools, Inc. is a one stop shop for your swimming pool needs. Blue World Pools, Inc. gives personalized service and attention to our customers. Blue World Pools, Inc. values your feedback and business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer ServiceStaff

    Reviewed Oct. 29, 2018

    Our service with Blue World Pools has been nothing less than a very pleasant one. Our salesperson was knowledgeable about the different products. The Installer was quick helpful with information on how to care for the pool. Customer service was very friendly and helpful when needed. And the service department was great at answering all our questions. We love our pool and would recommend Blue World to anyone thinking of purchasing a pool.

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    Response from Blue World Pools
    Bobbie,

    Blue World Pools, Inc. loves to hear the process went smoothly from start to finish! It is customers like you that makes being in the pool business so much fun. Blue World Pools, Inc. looks forward to being there for you for many years to come! Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Oct. 29, 2018

    I got a great deal on the pool I wanted and the installation was incredible to watch, the installation crew manager (Juan) is an amazing guy, very helpful and courteous. My overall experience was great and I am enjoying my purchase.

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    Response from Blue World Pools
    Theresa,

    Blue World Pools, Inc. is super excited to hear that your overall experience was great. Blue World Pools, Inc. believes we have some of the best installers in the business too! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Oct. 29, 2018

    The process of getting the pool installed was quick and they did everything except fill the pool! I’m very happy with the whole experience of the installation. I would definitely recommend this company for a pool. And there’s a lifetime warranty!

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    Response from Blue World Pools
    Adrianne,

    Blue World Pools, Inc. is pleased the process was quick and easy! Blue World Pools, Inc. loves to hear from our happy and satisfied customers! A recommendation to purchase is the highest praise we could get! Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePrice

    Reviewed Oct. 26, 2018

    Pool was leaking since the installation in July 2017. Thought it was just from us splashing. Then during the winter it kept up. Opened pool June 2018 and it started all over. Repeated calls to the company got us answers like "we will send our leak detector" to you to find out the answer. I asked if they would need a "left handed crescent wrench" to help with their "leak detector" that was never sent or followed up on. To this point Blue World Pools is doing their best to NOT back up their guarantee promises.

    8/10/17 had first bad experience, installation was totally unacceptable. 8/10, 8/12, 8/21 twice. 9/26/18 "leak detector" out in the field. He'll (Luther or Jeff) send someone to find with "leak detector" NEVER HAPPENED. 10/26/18 Talked to Luther again. Will set up service call that will cost me $$$ REALLY??? If it sounds too good... It is. DO NOT TRUST ANYONE FROM BLUE WORLD POOLS.

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    Response from Blue World Pools
    William,

    Liners just don't start leaking, something has to pierce it for it to leak. Blue World Pools, Inc. makes sure there are no defects in the liner at installation when filling the pool with water. The leak that you spoke of was man made and not something Blue World Pools, Inc.'s products were at fault for. Blue World Pools, Inc. looks forward being there for you now and in the future. Please feel free to reach out to me anytime at 1 800 706 0907 ext 3031, Sean Warren.

    PriceStaff

    Reviewed Oct. 25, 2018

    We were looking an above ground pool for our family and we contacted Pool World Pools for an estimate. The sales representative that came to our home was very knowledgeable about the products. He was very helpful with helping us choose our pool. The price of the pool was very reasonable and the financing was extremely easy. I would recommend Pool World Pools to anyone that is looking to purchase an above ground pool for their family.

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    Response from Blue World Pools
    Angela,

    Blue World Pools, Inc. is pleased the process went flawlessly for you! It is customers like you that make being in the pool business so rewarding! Blue World Pools, Inc. will always be here for you. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Oct. 24, 2018

    After a bit of work leveling the pool site and getting ready we finally got our pool. My family, friends and I have enjoyed our pool every day. It looks beautiful and it feels wonderful. I hate to have to close it for the winter but I am not a polar bear. Blue World Pools is a great product. I can't wait to open it up again in the spring.

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    Response from Blue World Pools
    Victoria,

    Blue World Pools, Inc. loves to hear about your positive buying experience! It must be really satisfying knowing friends and family are really enjoying your purchase. Blue World Pools, Inc. is one call away when you go to open your pool in the Spring. Blue World Pools, Inc. is always eager to help. Blue World Pools, Inc. values and appreciates your business. If there is ever anything can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Oct. 22, 2018

    I live in Panama City, Florida and just had Hurricane Michael visit us. It is total devastation. Our house was hit and much to our surprise our pool is still standing. We love our pool and we are so happy we still have it.

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    Response from Blue World Pools
    Jennifer,

    Blue World Pools, Inc. is happy to hear that you are safe from the storm! Blue World Pools, Inc. wishes you and your community only the best in rebuilding and fixing your home! Blue World Pools, Inc. is excited your pool was unharmed so you can still get enjoyment and relaxation from it! If there is something Blue World Pools, Inc. can do to help you please do not hesitate to reach out to me at 1 800 706 0907 ext 3031, Sean Warren. Blue World Pools, Inc. values and appreciates your business.

    CoveragePunctuality & Speed

    Reviewed Oct. 22, 2018

    From the beginning, Blue World Pools has been a great company to work with. We had quite a delay due to constant rain last year when they were planning to install. They continued to communicate with me and when it came time to install, they were here bright and early. They had my pool in by the end of the day, digging, grading, setting up, all of it. Once it filled, I was in love!! This pool is VERY minimal on chemicals and you can tell when in the water. Maintenance was a breeze, SO MUCH EASIER than a chlorinated pool. Stays perfect all year. When we closed it down, it was in great shape, clear water, etc. When we opening in the spring, it was just as perfect! I was amazed, expecting to see green water when I took off the cover, but not a bit of algae. Simply followed the instructions and it was perfect. LOVE MY POOL!

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    Response from Blue World Pools
    Diana,

    Blue World Pools, Inc. loves to hear the pool is working flawlessly! It is customers like you that make our job at Blue World Pools, Inc. so rewarding! Blue World Pools, Inc. values and appreciates your business. Blue World Pools, Inc. sells some of the nicest quality products on the markets today. Blue World Pools, Inc. is excited that process went smoothly from start to finish and we have met and exceeded your expectations. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2018

    The staff at Blue World Pools are friendly and helpful. They are eager to help any way they can. The financing is easy to maneuver through and supplies personnel are also helpful in getting me my supply needs quickly and efficiently. The Pool is amazingly easy to maintain.

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    Response from Blue World Pools
    Kelly,

    Blue World Pools, Inc. loves to hear the pool is easy to maintain and works exactly as promised. Blue World Pools, Inc. is always eager to help all of our customers. Blue World Pools, Inc. looks forward to being your swimming pool partner for many many years to come! If there is ever anything I can do for you please do not hesitate to reach me at 1 800 706 0907 ex 3031, Sean Warren.

    Reviewed Oct. 19, 2018

    Took longer than expected. The overall experience was not bad. We signed our original contract the 10th of July and was told it would be 3-4 weeks. The pool was completed on September 30th. If you are thinking about a pool for next summer you may want to start your process now.

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    Response from Blue World Pools
    Erica,

    Getting your pool installed now will mean you get to use it earlier on next swim season! I know that the weather and the amount of customer interest put us further behind than we would have liked. Blue World Pools, Inc. will be adding multiple installers in all areas to ensure we are better equipped to handle any delays in the future. Blue World Pools, Inc. values you business and looks forward to serving you in the future. We will be reaching out to you shortly to make up for your slight delay. If there is ever anything I can do for you now or in the future please do not hesitate to reach me directly at 1 800 706 0907 ext 3031, Sean Warren.

    Punctuality & SpeedStaff

    Reviewed Oct. 19, 2018

    Every step of our pool purchase went smooth. When the contractor came out to check out the area and give us a quote, he was very friendly and helpful. The man that installed our pool did great at getting it leveled out and it was up quickly! The maintenance is so easy, we loved every second in the water!

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    Blue World Pools
    Response from Blue World Pools
    Rachel,

    Blue World Pools, Inc. is delighted the process was flawless from start to finish! Blue World Pools, Inc. loves to hear how much enjoyment your family gets out of the pool. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc. sells some of the nicest quality products on the market today. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePrice

    Reviewed Oct. 18, 2018

    From the time of delivery to now, the service department has been wonderful. They patiently answer our questions and offer advice on any problem we have whether it be water not clearing up properly after laying idle all winter to a part not working properly. They offer great incentives in the form of gift certificates to help keep the cost down. We love our above ground Blue World Pool and the ease of keeping it maintained by adding Clorox weekly!

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    Response from Blue World Pools
    James,

    Blue World Pools, Inc. pleased that our customer service has exceeded your expectations! Blue World Pools, Inc. is one of the most experienced above ground swimming pool companies in the country. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. Blue World Pools, Inc.values your business and feedback. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    PricePunctuality & SpeedStaff

    Reviewed Oct. 18, 2018

    My family and I are so happy with our pool!! The lady who came to show us all the different pools they have was amazing! I initially called for the 299 pool but realized how much more amazing products they have after her presentation and was blown away! Now we have the pool of our dreams and the quality is top of the line. I couldn’t believe how awesome the prices were with everything that I got with it. They helped me do all the financial paperwork right from home and got me approve very quickly. They answered any questions I had and were very professional. I have and will def recommend blue world pools to friends and family. Thanks guys!!

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    Response from Blue World Pools
    Chaianne,

    Blue World Pools, Inc. loves to hear the process was flawless from start to finish. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. is a one stop shop for all your swimming pool needs. Blue World Pools, Inc. values and appreciates you business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePriceStaff

    Reviewed Oct. 8, 2018

    Took a month to install. Leaks. Leans. Not level. Ladder is very cheap made. Cleaning systems don't work properly. Pump leaks. Phone call/voicemail now salesman and secretary very nice but past that horrible. Shame on you.

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    Response from Blue World Pools
    Jeff,

    I know my service department has already reached out to fix ANY AND ALL issues. Our service manager's name is Jim Harris and I privately gave you his cell phone so you can reach him at anytime. My organization values your business and we look forward to making you completely happy and satisfied. Sean.

    Customer ServiceStaff

    Reviewed Oct. 6, 2018

    I seen a commercial on TV for Blue World Pools for 299. I called them and they sent a sales rep out within a week. I wanted the pool for 299. The man says, "You have to pick up that pool at the warehouse in Atlanta, Georgia." Then he states, "Let me show you what we offer with great products." As he talked to me in the dark out at my table as we used the flashlights on our phones to go over what they offered as a chemical-free pool!!! Well that sight there bought me... Then after we do paperwork he states, "only one gallon of bleach a week is what you are to use." Well me and my daughters' hair turned green... And water was getting slimy. I took water to be tested at different places and well they all say the same thing. "You have to have chlorine stabilizer and shock in your pool."

    Now here I am with more money out for chemicals and pipes that leak due to not being put on right. The installers left trash and packing all over. A lady calls me and says the day after my pool was put in if I give them a good review then I can get 150 in products for my pool. Well my dumb ** left a good review now. When you call them to ask questions or talk about the pricing of this chemical pool they want to be rude and disrespectful... I should have knowed it was too good to be true. Run while you can.

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    Response from Blue World Pools
    Charlotte,

    I know my service department has already reached out to address your concerns. Our service manager's name is Jim Harris and I privately gave you his cell phone so you can reach him at anytime. My organization values your business and we look forward to making you completely happy and satisfied. Sean.

    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 5, 2018

    Customer service dept needs some work as far as professional language with customers. Seemed like a few reps forgot they had a adult on the line instead of a buddy. My installation team was wonderful!! Here in time, finished on time and answered all questions. Salesperson nice but was in it to make a sale, must work on commission.

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    Response from Blue World Pools
    Melissa,

    Blue World Pools, Inc. appreciates your insight! Blue World Pools, Inc. loves to hear the installation met and exceeded your expectations! Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed Oct. 3, 2018

    I love my Blue World Pool with many years to come. They were very helpful when I called. If I didn't understand they would send me a video. The best part about everything is it is a chemical-free pool. Save me a lot of money this year.

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    Blue World Pools
    Response from Blue World Pools
    Linda,

    Blue World Pools, Inc. is excited we met and exceeded your expectations! Blue World Pools, Inc. sells one of the nicest quality products on the market today! Blue World Pools, Inc. stands by the product, installation, and warranty. Blue World Pools, Inc. values your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Sharon increased rating by 3 stars.
    After a positive interaction with Blue World Pools, Sharon increased their star rating.

    Original Review: Oct. 3, 2018

    My pool was installed on August 17, 2018, and it developed a slow leak about 3 weeks later. I am waiting for repairs to be made. Until the pool is up and running for next summer, I really cannot do a complete review since I was only able to use the pool for about 3 weeks. My contacts with the service department have been good, and they sent an installer to look at the pool, but until the repairs are made, I can't really do a review justice.

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    Response from Blue World Pools
    Sharon,

    Blue World Pools, Inc. is fully committed to getting your pool working perfectly! I messaged you both my cell phone and our service manager's so we can be directly accountable for your happiness! Blue World Pools, Inc. values and appreciates your business and looks forward to getting you 100% satisfied! If you ever should need directly at the office, I can be reached at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Oct. 3, 2018

    Other than the weather not cooperating, installer worked very well with my schedule. Installer gave detailed instructions on how to use the pump and vacuum. Product is easy to use and maintain. Pool looks great.

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    Response from Blue World Pools
    Matthew,

    Blue World Pools, Inc. is happy to hear that you love the product! Blue World Pools, Inc. sells some of the nicest quality products on the market today! Blue World Pools, Inc. stands by the product, warranty, and installation. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServiceStaff

    Reviewed Oct. 2, 2018

    My experience with Blue World Pools over the past 2 1/2 years has been great. The salesman that came to our house was very polite and informative. He was not pushy. We wanted our pool in our front yard, which is a hill, and they got it in the spot we wanted. The installer did an amazing job. Anytime I have needed something or had a question they were there to answer. I have had pools before and this one is the most efficient and easiest to take care of. Can’t ask for anything better than chemical free. I love my pool.

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    Response from Blue World Pools
    Lori,

    Blue World Pools, Inc. is excited you are pleased with your purchase! Blue World Pools, Inc. loves to hear that we met and exceeded your expectations from start to finish! It is customers like yourself that makes selling pools for a living so rewarding! Blue World Pools, Inc. stands by the product, warranty, and installation. Blue World Pools, Inc. has some of the best installers in the business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePunctuality & Speed

    Reviewed Oct. 2, 2018

    I called Blue World Pools about an installation service appointment and they were very nice and helpful, they quickly gave me my appointment time and date and was scheduled on their next available appointment. I was very pleased about their promptness and service availability.

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    Response from Blue World Pools
    Sylvia,

    Blue World Pools, Inc. loves to hear the quality of service you received was top notch! Blue World Pools, Inc. installation department is one of the most experienced in the industry. Blue World Pools, Inc. is always here to help! Blue World Pools, Inc. appreciate you choosing us for your swimming pool needs. Blue World Pools, Inc. values your business. If there is anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Price

    Reviewed Sept. 29, 2018

    I have to say this was the best investment. Our whole family enjoyed our pool throughout the summer. We truly had an awesome summer being able to cool down. We didn't have any problems keeping our pool clean. It didn't cost a ton to be able to maintain it like other pools. I highly recommend Blue World Pools.

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    Response from Blue World Pools
    Techa,

    Blue World Pools, Inc. loves to hear the whole family is having fun with the pool! Blue World Pools, Inc. sells some of highest quality products on the market today. Blue World Pools, Inc. is excited the pool is running smoothly. Blue World Pools, Inc. values and appreciates your business. Blue World Pools, Inc. looks forward to being your swimming pool partner for many years to come! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Price

    Reviewed Sept. 26, 2018

    Love my swimming pool. I've had it for 3 years now and it's perfect. It's a perfect fit for my backyard. I love that it doesn't cost me lots of money for chemicals. Just one gallon of bleach each week. I would recommend Blue World Pools for anyone who needs a pool.

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    Staff

    Reviewed Sept. 26, 2018

    My experience with this company was and is a positive one. From deciding whether I wanted a pool to finally realizing the dream. The salesman was very informative and my experience with the rest of the people at Blue World Pools was as if they truly cared about me. Would certainly recommend this company.

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    Response from Blue World Pools
    Roxanne,

    Blue World Pools, Inc. is excited we were able to help you realize your dream of owning a pool! Blue World Pools, Inc. is a family owned and operated business and absolutely cares about our customers. Blue World Pools, Inc. is a one stop shop for your swimming pool needs. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Staff

    Reviewed Sept. 25, 2018

    I love my pool. I only put 1 gallon of bleach once a week. Always ready for a swim. Service is excellent. Very helpful if you have any questions. Never had to replace any parts. Never had any trouble with my water balance. I would recommend this pool to everyone. I have no regrets.

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    Staff

    Reviewed Sept. 21, 2018

    This is a great pool, I would recommend it to anyone. The man that dug out the lawn for the pool knew exactly what he was doing and did a great job, even leveled the rest of my yard with the dirt he pulled out. When my pump went out after the first year, they did not hesitate to replace it for me. The maintenance department has been very helpful whenever I needed assistance.

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    Response from Blue World Pools
    Mary,

    Blue World Pools, Inc. loves to hear we exceeded your expectations! Blue World Pools, Inc. will always be here anytime you need us! Blue World Pools, Inc. is one of the most experienced above ground companies in the country. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Staff

    Reviewed Sept. 21, 2018

    We have had pools before (above ground and in ground)... the Blue World Pool is excellent quality compared to our previous pools... even the Esther Williams pool! The folks at Blue World were wonderful to work with and the installation guys were great! Love, love, love our pool!

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    Response from Blue World Pools
    Peggy,

    Blue World Pools, Inc. is super excited you are pleased with your purchase. It is customers like you that make being in the pool business so rewarding! Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. stands by the product, installation, and the warranty. Blue World Pools, Inc. values your business and your insight. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Reviewed Sept. 20, 2018

    My husband and I have enjoyed our Blue World Pool totally. The pool is very easy to maintain. It has been great for the grandkids, we enjoy cooking out and having a pool day. No regrets on purchasing our Blue World Pool.

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    Response from Blue World Pools
    Lori,

    Blue World Pools, Inc. is delighted that your pool is a source of enjoyment! Blue World Pools, Inc. loves to hear your pool is operating flawlessly. The memories you make with your grandkids will be priceless. Blue World Pools, Inc. appreciates you choosing us for your above ground swimming pool needs. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Lonnie increased rating by 4 stars.
    Customer Service
    After a positive interaction with Blue World Pools, Lonnie increased their star rating.

    Original Review: Sept. 20, 2018

    Blue World Pools is the worst company that my husband and I have ever dealt with and we regret investing our money in one of their pools. I've contacted the company including Sean ** numerous times about a couple areas at the bottom of my pool where there are blunt objects protruding, one is actually coming up at least 1/2 inch. Sean has assured me along with various people from the installation department to go ahead and enjoy the pool, that they'll be sending someone back out to take care of it.

    Been getting the run around since the end of June, just to call again today and be told by the installation department that they may not make it back out until next spring. All my trust in this company is now out the window and I'm so glad that the majority of my conversations with them are recorded. I'm afraid that when the pool freezes this winter the weight of the ice is going to cause the objects to puncture through. Doing my best to prevent a potential mess for me and my neighbors.

    Was trying to avoid making a negative comment about the company. I hate that we decided to go with Blue World Pools and that I may have to seek legal counsel to get the issue resolved. If it weren't for the objects at the bottom of the pool and how Blue World Pools is handling this or should I say not handling this, the comment about my experience would be great. I love the pool. Just want the issues taken care of. Please please please think twice before you spend this type of money on one of their pools.

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    Response from Blue World Pools
    Lonnie,

    Of course we are going to fix your pool as I promised all along! I sent you my cell phone number via private message so you can reach me 7 days a week. We are sending one of our best installers to take care of you! Please reach out to me directly now or in the future. Blue World Pools, Inc. looks forward to getting your pool in perfect working order and pleasing inside and out! Blue World Pools, Inc. values and appreciates your business!

    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 18, 2018

    Looked at a lot of pools. Warranty and turnkey price and chemical free pool was the seller for me. Always helpful when I call in with questions. Very fast in responding. Recommend to everyone that needs a pool. No chemicals. Mean healthier swimming for us and kids.

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    Response from Blue World Pools
    James,

    Blue World Pools is pleased after thorough research you choose us for your swimming pool needs! Blue World Pools, Inc. is one of the most experienced above ground swimming pool companies in the country. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. stands by the product, installation, and warranty. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServiceStaff

    Reviewed Sept. 18, 2018

    My experience with Blue World Pools was excellent beginning with the salesperson who took his time and described all their products in detail, the installers came out set the pool up left everything neat and clean and took their time to explain how all the equipment worked. Anytime I had to call customer service they were efficient and friendly and was able to help me immediately. I would recommend the company Blue World Pools and their product to anyone that was looking to buy an above ground pool.

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    Response from Blue World Pools
    Brenda,

    Blue World Pools is excited the process went smoothly from start to finish and thereafter! Blue World Pools, Inc. stands by the product, installation, and the warranty. Blue World Pools, Inc. is considered to be industry experts in the above ground swimming pool business. Blue Word Pools, Inc. appreciates you choosing for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Customer ServicePunctuality & Speed

    Reviewed Sept. 17, 2018

    It's been a good experience with them from the installers to the salesman to the phone reps. Took care of all my issues very quickly. They have also gave me many options for payments. Very easy to reach on the phone. They also return all my calls.

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    Response from Blue World Pools
    Raquel,

    Blue World Pools, Inc. is pleased your customer service experience is been super positive! Blue World Pools, Inc. is excited you are pleased with the company and the product! Blue World Pools, Inc. values your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2018

    Our experience with Blue World Pools has always been nice, and very professional. The customer service is informative, and very helpful... The only problem we ever had was with the installation people, but Blue World Pools came to our rescue and took care of that problem quickly... We are very happy with our pool...

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    Response from Blue World Pools
    Juanita,

    Blue World Pools, Inc. is pleased your experience was top notch! Blue World Pools, Inc. loves to hear that our professionalism met and exceeded your expectations! Blue World Pools, Inc. values and appreciates your business! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Bryan increased rating by 2 stars.
    Customer Service
    After a positive interaction with Blue World Pools, Bryan increased their star rating.

    Original Review: Sept. 15, 2018

    Sean ** doesn't keep his word after numerous no shows. He stepped in gave me his word that next time it's scheduled it would be installed or he would cancel contract give me deposit back. The day came and for the sixth time contractor cancelled, two weeks go by and they call to set up install date. I said, “No we are done Sean ** word.” I called Sean spoke with him the whole time. He tries to convince me into accepting a classic and tried to give me his word again. No a man's word is his worth. After back and forth he says Blue World is cancelling contract with no penalty and full refund. All he needs is copy of cleared check and I'll have my money in 5 days. It's been seventeen days now. Get a letter in mail today wanting me to sign to cancel and refund my money.

    I’m not signing cancellation papers that are not true statements. By signing this it as I (we) agree that Blue World is an ethically superb company, that has agreed to cancel our contract without penalty in an effort to help me (us) out in a time of financial trouble. I (we) further agree to never disparage Blue World pools in any manner. Then wants me to add positive comments. You’re not using my money to keep me and my experience with your company quit. It was not cancelled due to financial reasons. This started in May 12 2018 with six no show no calls. Contract is out of date on 9/09/18. Sean ** we are done and I will spread the word my experience the truth and nothing more company not recommend by the ** family or **.

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    Response from Blue World Pools

    Blue World Pools, Inc. would like to apologize to Bryan Kinner for any inconvenience he feels he encountered while dealing with Blue World Pools, Inc. Due to the overwhelming response from Blue World Pools, Inc. advertising campaign there was a slight delay in installation that was exacerbated by the weather and the customer's insistence on a Saturday installation. With the combination of trucking terminals being closed on the weekends, as well as most sand pits, accommodating the customer's request was delayed for longer than Blue World Pools, Inc. would have preferred. In the spirit of good faith and customer satisfaction, Blue World Pools, Inc. cancelled the contract without penalty.

    Staff

    Reviewed Sept. 14, 2018

    What an amazing company to deal with. Everything went exactly like they said it would. Everyone we dealt with in the company was extremely professional and helpful from the salesman to the finance department to the installers. I would absolutely recommend Blue World Pools to all my friends.

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    Blue World Pools
    Response from Blue World Pools
    Russ,

    Blue World Pools is pleased to hear you love the product and the company! Blue World Pools is excited the process was flawless and we exceeded your expectations. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. stands by the product, warranty, and installation. Blue World Pools, Inc. is considered to be industry experts in the above ground swimming pool business. Blue World Pools, Inc. appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 14, 2018

    I am satisfied with my pool that I purchased from Blue World Pool. I have enjoyed it thus far. There is a lot of information that is left off if you are a first time pool owner so do your research first. Some of the Customer service representatives could use some "Dealing with people" Seminars (depending which representatives you get.) I would recommend Blue World to others.

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    Blue World Pools
    Response from Blue World Pools
    Ernestine,

    Blue World Pools, Inc. is pleased you are satisfied with you purchase! Blue World Pools, Inc. sells one of the nicest quality products on the market today! Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031. I sent you our service manager's cell phone number so you could reach our highest skilled technician directly who will give you fantastic customer service and will walk you through anything you need to know!

    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2018

    We had Blue World Pools install a 27' round above ground pool about two years ago. They were incredibly professional, helpful, and fast. Our pool was up and running in three days. It has been very easy to maintain and our house is now the fun place to be on the weekends. We have had so many family get togethers making memories with our kids and swimming in a gorgeous clear blue pool!

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    Blue World Pools
    Response from Blue World Pools
    Rachel,

    Blue World Pools is pleased you are enjoying your pool! The many memories you create with your family in the pool are priceless. Having a staycation in your backyard is a life changer for sure. Blue World Pools, Inc. sells some of the nicest quality products on the market today. Blue World Pools, Inc. stands by the the product, installation, and warranty. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer ServiceStaff

    Reviewed Sept. 13, 2018

    Due to health issues I have wanted a pool for some time. I called several pool companies but was very frustrated until I called Blue World. Their customer service was exceptional. The process was easy and the salesperson was very knowledgeable and respectful of my time. The customer service department was very pleasant and concerned about my needs. The whole experience was a pleasant one and I would highly recommend Blue World Pools to all my friends and family.

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    Response from Blue World Pools
    Charolette,

    Blue World Pools loves to hear the customer care was top notch. Blue World Pools, Inc. is a family owned and operated business and takes great pride in taking care of our customers. Blue World Pools, Inc. stands by the product, installation, and warranty. Blue World Pools, Inc. is one of the most experienced names in the above ground swimming pool industry. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Price

    Reviewed Sept. 12, 2018

    I like the way the pool filter itself and it is strong against the wind, it have a lot of room. We have pool party with friends and family. It's not hard to keep up. It makes the yard looks good, the ladder is a safety ladder. The price is good and also the monthly payments. My husband and I enjoy the afternoon in the pool, it's so relaxing. Blue World Pools is a great company and we would recommend Blue World Pools to anybody that are looking for a top of the line pool. My husband and I are glad that we bought a pool from Blue World Pools Company. We are truly enjoying our pool. Every summer we have a pool party. Our family really enjoy themselves.

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    Blue World Pools
    Response from Blue World Pools
    Willie,

    Blue World Pools is super excited you love the product and the company! Blue World Pools, Inc. is happy to hear the pool provides such enjoyment and relaxation. Owning a pool has many benefits including priceless memories. Blue Word Pools, Inc. is one of the most experienced above ground swimming pool companies in the country. Blue World Pools, Inc. appreciates you choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer Service

    Reviewed Sept. 11, 2018

    I have been the proud owner of a Blue World Pool for a little over a year. My family and I enjoy our pool/staycation. We are ready to change our Power ionizer chamber in the pool and when we called we spoke to Luther who offered great customer service and helped us take advantage of special savings. Thank you Blue World!!

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    Blue World Pools
    Response from Blue World Pools
    Jason,

    Blue World Pools loves to hear from our happy customers! Blue World Pools, is excited that you took the plunge and purchased your very own backyard paradise. Blue World Pools, Inc. will always be here to help you along your pool ownership. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer ServiceStaff

    Reviewed Sept. 10, 2018

    From the first visit to the final installation of our pool, Blue World Pools was very professional and courteous. They made sure we were well taken care of and that we received a high quality pool. We are very pleased with their customer service and their products. They made sure we were happy with the installation of the pool. We would highly recommend them to anyone looking for a pool.

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    Blue World Pools
    Response from Blue World Pools
    Brandi,

    Blue World Pools is excited we exceeded your expectations! Blue World Pools, Inc. is a trusted name in the swimming pool business. Blue World Pools, Inc. stands by the product, installation, and warranty. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Reviewed Sept. 7, 2018

    Great installers and very hardworking. The experience was painless and their installation process was very easy. The lifetime warranty you just can’t beat. Their pools are easier for upkeep and easier to keep clean. I would recommend Blue World Pools to anyone.

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    Response from Blue World Pools
    Dennis,

    Blue World Pools is happy you were pleased with the installation process. Blue World Pools, Inc. believes he have some of the best installation crews in the business. Blue World Pools, Inc. stands by the product, installation, and warranty. Blue World Pools, Inc. appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean

    Verified purchase
    PriceStaff

    Reviewed Sept. 6, 2018

    The thought of being able to afford and owning a pool was a nice surprise especially a quality above ground 24 diameter pool. When the price was more what we would be able to afford. Our family loves the new pool and it nice to have recreation at home not going to a public place or being invited to someone’s home. Also the installation of Pool by contractors was Great. They knew their work (Job) plus diligent at Job. They were polite and respectful. We really like the Ionizing that comes with pool instead of a regular chlorine pool. Also that pool/equipments with care has a lifetime warranty.

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    Response from Blue World Pools
    Donna.

    Blue World Pools, Inc. is always excited to hear from new pool owners! It sounds like the process went swimmingly. We believe we sell some of the nicest quality products on the market. We value your business and appreciate you coming to us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Staff

    Reviewed Sept. 5, 2018

    I have nothing but good things to say about this company. It gave me an amazing experience. They work with you like if you were family. My kids are so happy we finally got have to pool of our dreams. They work with you, they're so flexible with financing and they'll do anything to come out and help you. I would definitely recommend Blue World Pools.

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    Response from Blue World Pools
    Jennifer,

    Blue World Pools, Inc. loves to hear your experience was first class! My organization is a family owned and operated business, so your words are music to our ears. Blue World Pools, Inc. sells quality products at affordable prices. My business stands by the product, installation, and warranty. Thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase

    Reviewed Sept. 5, 2018

    I had my pool installed at the end of June 2018 and have enjoyed every minute we’ve had it. Everything the salesman and the installer told me about the filtration system is correct. No maintenance on the pool at all. The water is very clear as long you remember to turn the pump on for 6 hours everyday which I forget from time to time and it gets a little foggy but when I turn it on and it pour a gallon of bleach in it it clears up in 30 minutes. I’ve had the best experience with this company and would do it over again. I would do it 1000%. Thanks Blue World Pools for everything.

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    Response from Blue World Pools
    Ronald,

    Wow would couldn't have told it better ourselves! Blue World Pools, Inc. loves to hear our pool operates just as we promised! My organization stands by the product, installation, and warranty. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Staff

    Reviewed Aug. 31, 2018

    I have owned lots of pools in my lifetime, and the quality of Blue World Pools far surpasses them all. The materials used to manufacture the pool components, the Ionization system, the filtration system, and VERY low maintenance, among many other things, makes me wish I purchased one of these pools years ago! From day one, until the day we began enjoying the pool, everyone I spoke to or dealt with was very professional, courteous, and knowledgeable. The entire staff at Blue World Pools made the whole process very enjoyable!

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    Response from Blue World Pools
    Michael,

    Sounds like the experience was flawless! Blue World Pools, Inc. sells high quality products at affordable prices. My organization is pleased to here the communications with the office have exceeded your expectations. Thank you for your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Reviewed Aug. 30, 2018

    The Blue World Pools is the highest quality pool I have ever seen. I have researched several different above ground pools and the Blue World Pools is by far the highest quality in materials and service. I would recommend a Blue World Pool to my family and friends.

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    Blue World Pools
    Response from Blue World Pools
    Darrrell,

    Thank you for the kind words. Blue World Pools, Inc. is a family owned and operated business that strives to sell quality products at affordable prices! Blue World Pools, Inc. is considered to be above ground swimming pool experts. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase

    Reviewed Aug. 30, 2018

    I would definitely recommend this company to anyone looking for a pool company. Am incredibly grateful for the Blue World company. Being a mom, grandma, and great grandma I love having my family around me constantly - this company helped me have those beautiful moments & at a great price/payment arrangement.

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    Response from Blue World Pools
    Victoria,

    You must be a fantastic mom, grandma, and grandma! The priceless memories you create in your pool will last a lifetime. It is customers like you that make being in the swimming pool business so rewarding. Blue World Pools, Inc. values your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase
    Staff

    Reviewed Aug. 28, 2018

    Our family purchased a 24ft above ground pool in July of 2018. We have been really happy with it. The company had some of the best representatives that you could ask for. The entire staff was very helpful. The moment I emailed for information I received a call saying they could meet me the next day. The gentleman that came out to speak with us was very professional as well as everyone we spoke to from that point on. When the installation began we had no problem with the ones installing our pool very nice, very professional. As if they were installing their own pool. I would so highly recommend this pool company.

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    Response from Blue World Pools
    Vickie,

    We are really happy you are pleased with your purchase! Blue World Pools, Inc. believes we have some of the best installation crews in the business. My organization always strives for high quality customer service too! Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase

    Reviewed Aug. 28, 2018

    We are so in love with our pool. From the very beginning when the sales rep came into our home to the installers that built our pool. If there is one thing that we would change about the whole process is we wished that we would have started it sooner. Can't wait to have many years with this pool.

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    Blue World Pools
    Response from Blue World Pools
    Ericca,

    My organization is excited you are pleased with company and the product/service you received. It is music to our ears the process went smoothly from start to completion. Blue World Pools, Inc. is a family owned and operated business loves to hear your success stories. Thank you for your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Verified purchase
    Staff

    Reviewed Aug. 28, 2018

    We love our pool, I would recommend it to anyone. It's easy to maintain. The temperature of the pool stays perfect, the staff is real friendly and answers all my questions. The set up of my pool went faster than I thought and it didn't take as long as I thought to fill it. Thank you.

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    Blue World Pools
    Response from Blue World Pools
    Connie,

    Blue World Pools, Inc. appreciates the vote of confidence! My organization will always be here whenever we are needed. We love to hear you are enjoying your pool and things went quicker than expected. Thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean.

    Verified purchase
    Punctuality & Speed

    Reviewed Aug. 28, 2018

    I had very good experience. The pool it self is very very nice. I love it. Blue World Pools is accurate and stand to what they say. The installation was there on time, and was very nice and helpful. My family loves this pool, and we are glad we chose this swimming pool.

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    Blue World Pools
    Response from Blue World Pools
    Moussa,

    We love to hear you are pleased with the product and the company! We are a family owned and operated business and are here to help! Blue World Pools, Inc. sells some of the nicest quality products on the market today. We appreciate you choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    PriceStaff

    Reviewed Aug. 27, 2018

    This company has some shady business practices. First, they send a sales rep out to your house to demonstrate this B.S. presentation. Then, they make it seem like there are doing something for you by offering you a show pool, but according to other reviews everyone gets a show pool. Not to mention, my mother signed an agreement on 07/01/18 and gave them a down payment which they cashed on 07/17/18 and didn't make a move to contact a contractor to install the pool until 08/08/18. Yet, as of 08/27/18 there is still no pool.

    PAY ATTENTION TO THIS... after the sales rep leaves your home, someone from their office will call to upgrade you to a larger pool, in which they say it cost a little bit more at a lower interest rate of 15.9%. However, if you do not want the bigger pool then they will charge you 34.7% interest of the cost of a pool that is quoted at very high amounts (more than 10,000). Do not do business with these people because an above ground pool that is not custom built should never cost 24,415.

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    Factual basis uncertain
    Verified purchase
    Price

    Reviewed Aug. 27, 2018

    I was so glad to see my pool being put up. It was very interesting. The crew done a great job at putting everything together for me. The experience was as the sales rep said. I had 1 price break on the pump, I called it in n the company sent the part right out. I love the idea that there is a life time warranty on my 18 ft round pool. Overall, I am real pleased with this company and my pool.

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    Blue World Pools
    Response from Blue World Pools
    Warren,

    We appreciate the vote of confidence! Blue World Pools, Inc. will always be here ever step of the way should you need us now or in the future! We sell some of the nicest quality products on the market today. Blue World Pools, Inc. stands behind the product, installation, and warranty. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Verified purchase
    Staff

    Reviewed Aug. 25, 2018

    We love our pool especially when our grandbabies come over and swim. It's so much fun watching them have so much fun playing in the pool. My husband and I also enjoy the pool for relaxation and for exercising. My husband likes to come home from work and likes to get in the pool for his down time after a long day. I love spending my time listening to my favorite radio station and laying out in the pool. I invited a friend over for the day to swim and she really loved the pool. I hoping when they buy their place I can talk them into getting a pool. I would love to send in my pool pics but they are all on my phone. Maybe I can figure out how to send them soon... I can really say we love our pool!

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    Blue World Pools
    Response from Blue World Pools
    Christa,

    We love to hear customer success stories! Sounds like the whole family loves the pool. It is customers like you that make being in the swimming pool business so rewarding! Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 24, 2018

    We were very excited when the sales guy came to our house and told us all about the 27-foot midline pool! We agreed to be a “Show Pool” and were told it would be 3-4 weeks and we would be swimming in our new pool. We were also told by our salesman that we didn’t need to get a permit in our county for the pool or the electrical hook-up. He also said in our county we didn’t have to install a fence around the pool. I called an electrician and the first thing he told me was, “Yes you do have to get a permit for the pool and a separate one for the electrical”! So that was an additional cost for the pool permit and additional cost for the electrical permit. I called our homeowners' insurance company and was told we do have to install a fence and that all insurance companies require one! I wasn’t told until install day that I had to get heavy duty 10 or 12 gauge extension cords which cost me more expense.

    In week 5, an installer came to install the pool, the first thing he gave me was a form that I had to get notarized that day! Very inconvenient. He also asked for payment before he started working. I told him I wanted to pay him when he was done. He called someone at Blue World and he said that he was told he had to collect at least half payment before the install started! We had gotten financing from our bank, so we only had one check for the entire amount. I did not feel comfortable paying before the work was done but the installer said he couldn’t even start the install unless I gave him the check, so I reluctantly gave him the check.

    I walked around my yard and showed the installer exactly where he could drive in our yard because of our fill lines and septic, he said ok. I had to leave to go get the form notarized and I come back home to tire tracks and a big muddy spot where he drove through my yard (exactly where I told him not to drive)! I have security cameras and caught the whole thing on video! He got his truck and trailer full of sand stuck in my front yard and pulled it out with his bobcat! So I ask him about it and he tells me that he drove where I told him to... clearly by the tire marks and the video. He did not! So, now I have a huge rutted out muddy spot in my front yard.

    So back to the install, they use the bobcat to level the ground where the pool is going, they lay the track down and put it together and I notice they aren't putting blocks under the jointer plates (where the wall posts will sit). I ask why not, he says that it doesn’t need them. They put down one trailer load of sand, I’m not sure how much. It starts raining and they left for the rest of the day. They came back the next day and finished the install, then told me how to fill it up and how to work the filter and then got me on the phone with a Blue World rep to agree to all of their questions again. Then they leave before the bottom of the pool even has an inch of water in it!

    A few hours after they left, a big dent formed on one side and I noticed one side of the pool was filling with water before the other side. I immediately texted the installer and called Blue World Pools. The installer never responded but the csr from Blue World called him and he came back to check the pool. He said, "Oh it’s fine. The wall will pop out when it fills with water and the water line looks deceiving, keep filling it and let me know if you have any issues!" So we kept filling the pool, only to see clearly that the water in the pool was not filling up level! So I try to reach the installer. Again no response. So I called Blue World again and sent them pictures. Several DAYS go by of back and forth calling and leaving messages with Blue World, finally I got someone on the phone and was told to drain the pool and the installer would be back to level it correctly.

    The installer texted me and said he got sent to Memphis and would be back on Monday, he didn't show up or even call/text on Monday. Finally get through to someone at Blue World again and they tell me the installer is now in San Antonio, TX! The installer finally sends me a text and tells me he’s on his way (this was Wednesday). He didn't show up or call/text again! Thursday, I call Blue World again, he tells me he will figure out what's going on and ship out a new pool liner because our pool had been sitting empty for an entire week.

    Later on Thursday, the installer responds to my texts and says he will be here on Sunday. Sunday, I send him a text and ask what time he will be here to fix the pool, He responds and says “Has the new liner came in”, I said, "Yes. It was delivered on Saturday." He never responded after that text! He didn't show up or call/text again! Three times, no call and no show! This is time that I took off work or had to rearrange my schedule for, only for him to never show up.

    On Monday, I call and leave a message on extension ** and **. Ext. ** has never returned my calls since we started having problems. ** called me back and said he didn’t know what was going on with the installer and he would figure it out and call me back. I said, “No, at this point I would prefer you send someone else”! So he tells me he will call me back. He called me back a few hours later and said that another installer would be here on Tuesday.

    Tuesday, (the new installer) arrived exactly when he told me he would! He checked the pool and it was off level by 4 inches side to side! He had to completely take the pool back apart, re-level the ground, bring in more sand, go get paving blocks to sit the jointer plates on and re-install the entire pool! It took him and his helper about a day and a half. It is now Wednesday of week 7 (August 22nd, the swim season is almost over) and our pool is finally filling with water. Again. Hopefully, we will be able to turn the pump on and get it going in a few days. I will update this review if we have any more issues.

    Lastly, Blue World Pools Inc., what do you intend on doing to rectify all the additional costs that I have had to pay? With having to fill the 27-foot pool twice, I am sure my water bill is going to be expensive, plus all the other things I had to purchase at the last minute, and all of my time that was wasted waiting on your installers to show up. What about my front yard, are you going to send someone to fix the damage? Awaiting your response...

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    Resolved outside ConsumerAffairs
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    Customer ServiceStaff

    Reviewed Aug. 24, 2018

    Great customer service from the start from financing options to installation and continued service over a year later. I have always talked to representatives that are willing to help and care about my needs. I am able to be worry knowing they are always here to help however possible.

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    Blue World Pools
    Response from Blue World Pools
    Jerrod,

    We will always be here to help every step of the way! Blue World Pools, Inc. is one of the most experienced names in the above ground swimming pool businesss. We thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 23, 2018

    THIS HAS BEEN A NIGHTMARE PURCHASE AND EXPERIENCE! We were very excited when the sales guy came to our house and told us all about the 27 foot midline pool! We agreed to be a “Show Pool” and were told it would be 3-4 weeks and we would be swimming in our new pool. We were also told by our salesman that we didn’t need to get a permit in our county for the pool or the electrical hook-up. He also said in our county we didn’t have to install a fence around the pool.

    I called an electrician and the first thing he told me was, “yes you do have to get a permit for the pool and a separate one for the electrical!” So that was an additional $100 for the pool permit and $145 for the electrical permit. I called our homeowner's insurance company and was told we DID have to install a fence and that all insurance companies require one! The fence estimate for our backyard around the pool was $4,097! Oh and I wasn’t told until install day that I had to get heavy duty 10 or 12 gauge extension cords which cost me almost $100 more. A LOT OF UNEXPECTED COSTS.

    In week 5, an installer (Eric **) came to install the pool, the first thing he gave me was a form that I had to get NOTARIZED that day! Very inconvenient considering how far the closest notary is. He also asked for payment before he started working. I told him I wanted to pay him when he was done. He called someone at Blue World and he said that he was told he had to collect at least half payment before the install started! We had gotten financing from our bank, so we only had one check for the entire amount. I DID NOT feel comfortable paying before the work was done but Eric said he couldn’t even start the install unless I gave him the check, so I reluctantly gave him the check.

    I walked around my yard and showed the installer exactly where he could drive in our yard because of our fill lines and septic, he said ok. I had to leave for a few hours to GO GET THE FORM NOTARIZED and I come back home to tire tracks and a big muddy spot where he drove through my yard (exactly where I told him not to drive)! I have SECURITY CAMERAS and caught the whole thing on video! He got his truck and trailer full of sand stuck in my front yard and pulled it out with his bobcat!!! So I ask him about it and he tells me that he drove where I told him to... Clearly by the tire marks and the VIDEO... He did not! So, now I have a huge rutty muddy spot in my front yard. WHO is going to fix it???

    So back to the install, they use the bobcat to level the ground where the pool is going, they lay the track down and put it together and I notice they AREN’T putting blocks under the jointer plates (where the wall posts will sit). I ask why not, he says that it doesn’t need them. They put down one trailer load of sand, I’m not sure how much. It starts raining and they left for the rest of the day. They came back the next day and finished the install, then told me how to fill it up and how to work the filter and then got me on the phone with a Blue World rep to agree to all of their questions again. Then they leave before the bottom of the pool even has an inch of water in it!

    A few hours after they left, a big dent formed on one side and I noticed one side of the pool was filling with water before the other side. I immediately texted the installer and called Blue World Pools. The installer never responded but the CSR from Blue World called him and he came back to check the pool. He said, "Oh it’s fine. The wall will pop out when it fills with water and the water line looks deceiving, keep filling it and let me know if you have any issues!" So we kept filling the pool, only to see clearly that the water in the pool was NOT filling up level! So I try to reach the installer. Again no response. So I called Blue World again and sent them pictures. Several DAYS go by of back and forth calling with Blue World (it was the weekend), finally got someone on the phone and was told to DRAIN the pool and the installer would be back to level it correctly.

    The installer said he got sent to Memphis and would be back on Monday, he DIDN’T show up or even call/text on Monday. Finally get through to someone at Blue World again and they tell me the installer is now in San Antonio, TX! The installer finally sends me a text and tells me he’s on his way (this was Wednesday). He DIDN’T show up or call/text again! Thursday, I call Blue World again and talk to Jim this time, he tells me he will figure out what's going on and ship out a new pool liner because our pool had been sitting empty for an entire week.

    Later on Thursday, the installer responds to my texts and says he will be here on Sunday. Sunday, I send him a text and ask what time he will be here to fix the pool, He responds and says “has the new liner came in”, I said, "YES it was delivered on Saturday." He NEVER responded after that text! He DIDN’T show up or call/text again! THREE TIMES NO CALL AND NO SHOW. This is time that I took off work or had to rearrange my schedule for, only for him to never show up. On Monday, I call and leave a message for Sean and another for Jim. Sean has never returned my calls since we started having problems. Jim called me back and said he didn’t know what was going on with Eric the installer and he would figure it out and call me back. I said, “NO, at this point I would prefer you send someone else!” So he tells me he will call me back. He called me back a few hours later and said that another installer would be here on Tuesday.

    Tuesday, Jeremiah ** (the new installer) arrived exactly when he told me he would! He checked the pool and it was OFF LEVEL BY 4 INCHES side to side! He had to completely take the pool back apart, re-level the ground, bring in more sand, go get paving blocks to sit the jointer plates on and re-install the entire pool! It took Jeremiah and his helper about a day and a half and they did a great job! I give the two of them a 5 star review on the re-install! It is now Wednesday of week 7 (August 22nd, the swim season is almost over) and our pool is finally filling with water… Again. Hopefully we will be able to turn the pump on and get it going in a few days. I will update this review if we have any more issues.

    Lastly, Blue World Pools Inc., what do you intend on doing to rectify all the additional costs that I have had to pay? With having to fill the 27 foot pool twice, I am sure my water bill is going to be expensive, plus all the other things I had to purchase at the last minute, and all of my time that was wasted waiting on your installer to show up. What about my front yard, are you going to send someone to fix the damage??

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    Verified purchase
    Staff

    Reviewed Aug. 22, 2018

    We have been totally satisfied with the company. Top rails were damaged in shipment and replacements were sent in an appropriate time. All contact with company personnel has been professional and courteous. We would recommend this company to others based upon our experience.

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    Blue World Pools
    Response from Blue World Pools
    Richard,

    We are pleased to hear your purchase went smoothly! Blue World Pools, Inc. always wants the pool to look, feel, and operate brand new! We stand by the product, installation, and warranty. We sell some of the highest quality products on the market today. Blue World Pools, Inc. values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Reviewed Aug. 21, 2018

    I recommend this pool for the quality of it! It’s a beautiful pool and well made! The only issue is you will have to wait longer than they say to install! The fine print says they have 120 days... but it didn’t take that long. It took about 2 1/2 to 3 months for it to be installed. The installers were amazing and very knowledgeable about the pool.

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    Blue World Pools
    Response from Blue World Pools
    Cheri,

    Based on the weather and volume of purchase orders coming in at the same time, we did experience a slight delay on the installation side. Blue World Pools, Inc. has solved this issue for future consumers. Blue World Pools, Inc. values your business. My organization is always one call away if you need any help with your pool, its function and operation. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase
    Staff

    Reviewed Aug. 21, 2018

    I ordered a Blue World Pool and was amazed at the installation of the pool and how nice, knowledgeable and professional the people were. The pool is wonderful. I am so glad that the thick liner feels so good to my granddaughter. I love the quiet filter and the fact they use pvc pipe instead of those cheap hoses that you have to replace every year. It is a wonderful pool.

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    Blue World Pools
    Response from Blue World Pools
    Kevin,

    We love to hear you are impressed with qualtiy and your grandaugher is having fun! We sell some of the nicest qualtiy products on the market today. Blue World Pools, Inc. stands by the product, installation,and warranty! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed Aug. 20, 2018

    We saw the advertisement on TV. Gave them a call. Within one week we were sitting here talking with a representative. Supposed to have it installed around July. This was a month later. They had to hold off extra week due to weather so we still have been able to get in pool yet cause fighting cool rainy weather but it supposed to change up for little while so we should be able to enjoy our pool a couple weeks before we shut it down for winter. We also recommend you explain the pump startup better or make sure your installers are staying around or coming back to make sure your customers have their systems working properly. Overall we are happy with our pool. We thank you Blue World Pools.

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    Blue World Pools
    Response from Blue World Pools
    Mary,

    Blue World Pools, Inc. is ALWAYS here to answer your questions YEAR ROUND! We want to make sure you undertand how to own and operate your pool better than we do! We value and appreciate your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren. I will also be happy to give you our service manager's cell phone so you can reach him ANYTIME!

    Profile pic of the author.
    Punctuality & SpeedStaff

    Reviewed Aug. 17, 2018

    I have owned a Blue World pool for nine years now. With the low maintenance and great value, you cannot beat it! My pools continues to sparkle year after year with little work on my behalf. The thick pool liner has withstand years of wear and tear and is still looking and feeling brand new! The liner is definitely made with better quality than most pool liners. I absolutely love that I do not have to add chemicals on a regular basis. To have a pool that does not require a lot of maintenance is key to enjoying your pool.

    If you ever do need a part or service for your pool, the service department at Blue World Pools is extremely helpful. They do everything they can to ensure you are taken care of and your needs are met. I am writing this review so other people can see what great values you can find at Blue World Pools. This pool has given me and my family great memories and is not a headache to care for. The water always feels clean and smells fresh. My pool has not given me many problems and here almost ten years later, still looks great and works amazing!

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    Response from Blue World Pools
    Brittany,

    We love to hear from our customers that are still thoroughly enjoying their pool 10 years later! Blue World Pools, Inc. puts the quality in so you can take the fun out! We sell some of the nicest qualtiy products on the market today! It is customers like you that make being in the swimming pool business so rewarding! Thank you for choosing us for your swimming pool needs! If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Customer ServiceStaff

    Reviewed Aug. 17, 2018

    So everything went smoothly but we were never told the process! When contacting the company the representative was very rude. No empathy for my concerns. Could never get a Manager on the line to discuss anything with me. Finally got a call from the Manager. He was very polite. Showed empathy towards my concerns. Very apologetic. Overall with the pool we are very satisfied & the installation. We do recommend using Blue World Pools to anyone looking to invest in a pool. Just make sure to have them go over the process with you.

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    Blue World Pools
    Response from Blue World Pools
    Lisa,

    We totally hear you! Blue World Pools, Inc. will make sure all customers are aware of how things are supposed to proceed once the representative leaves your home. We value and appreciate your business! Blue World Pools, Inc. sells some of the nicest quality products on the market today! We stand by the quality of the product, installation, and the warranty. If there is ever anything I can do for you now or in the future please do not hesitate to reach me, Sean Warren.

    Verified purchase

    Reviewed Aug. 15, 2018

    We would like to comment a little on our brand new MidLine Pool. We purchased the 27 inch round above ground pool, we absolutely love it... We put ours slightly underground on one side and the other side is out of the ground. It was installed in one day and our Installer was a very nice, hardworking man! Looks beautiful.

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    Blue World Pools
    Response from Blue World Pools
    Steven,

    We are excited you are enjoying your pool. It sounds like your installation experience went smoothly! Blue World Pools, Inc. sells quality products at affordable prices. We stand by the product, installation, and the warranty. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase
    Staff

    Reviewed Aug. 15, 2018

    I would recommend Blue World Pools to my friends. The installation team was great! They actually worked in the rain to get the job completed. Great job to that team of guys. We are enjoying our new classic pool. We hope to have many years of enjoyment.

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    Blue World Pools
    Response from Blue World Pools
    Linda,

    Blue World Pools, Inc. loves to hear you are pleased with your purchase! Blue World Pools, Inc. sells some of the nicest quality products on the market today. This pool is made to last! My organization values and appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Verified purchase
    Staff

    Reviewed Aug. 14, 2018

    I am very pleased with my pool. The installers were great and did a real good job. All the people that I spoke to with blue world pool was very nice and helpful. My sales rep was very good and answered all my questions.

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    Blue World Pools
    Response from Blue World Pools
    Roy,

    Success! The process went smoothly from start to completion! Blue World Pools, Inc. will be here to support you every step of the way. We are only one call away with any questions. Blue World Pools, Inc. prides itself on selling quality products at affordable prices. We appreciate you choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 14, 2018

    I begin with noting that I read many reviews of Blue World Pools prior to calling, and was quite a bit hesitant to trust this company. Thank God I gave them a chance to redeem their reputation in lieu of a few negative reviews! We have enjoyed our pool this summer and I expect that we will for many years to come. Once we were notified of the installation date everything went as we were informed it would by the BWP's representatives. The group that installed our pool was Absolutely Wonderful!! (I believe him name was Alex). His family has apparently been installing these pools for years and take extreme care in doing it right the first time.

    The amount of roots they had to dig through in order to complete the leveling was very time consuming and certainly added a lot of time and hard work for these men, however: they were determined to get it accomplished in one day with no complaints. I really can not say enough about how great this team was!! Prior to leaving that evening, they answered any questions we had regarding the operation of the pump, maintenance, etc. We have since built a beautiful deck around our pool and Love It!!

    There is Honestly very minimal maintenance required for the pool we installed. I love the fact that it is chemical free also! As I earlier stated, I was very hesitant in the beginning and stayed in contact with BWP constantly yet they always returned my calls and made sure I was satisfied and happy with the results. We had a winter pool cover added in with our contract and I expect that delivery in September. I would 200 % recommend Blue World Pools to anyone in search of a High Quality pool.

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    Response from Blue World Pools
    Michael & Robin,

    Blue World Pools, Inc. is glad you give us an opportunity to earn your business! My organization is not perfect but we do everything in our power to value and respect our customers. Blue World Pools, Inc. is a family owned and operated business and does right by our customers. Thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Verified purchase

    Reviewed Aug. 13, 2018

    We recommend the quality of the product and the installation quality of our pool. The installers were capable and very professional. Having had the pool for 1 month the maintenance has been minimal and the pool stays clean. My kids love it and never want to come out.

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    Blue World Pools
    Response from Blue World Pools
    James,

    Swimming is fantastic exercise! Blue World Pools, Inc. loves to hear the children want to become fish. A pool can help families create many priceless memories. My organization sells high quality products at affordable prices. Thank you for choosing us for your swimming pool needs. If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Verified purchase

    Reviewed Aug. 12, 2018

    We are very happy with our pool. I would highly recommend the installer. Set up with chemicals was easy. So far maintenance has also been easy. It’s great to grab a float and relax! Blue World Pools was one of the only pool companies we contacted that actually came to our home to discuss pool placement and possibilities.

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    Blue World Pools
    Response from Blue World Pools
    Constance,

    Blue World Pools, Inc. likes to give our customers a personalized experience. My organization prides ourselves on being a customer service focused business. Blue World Pools, Inc. is family owned and operated and wants our customers to be valued and respected. Thank you for choosing us! If there is ever anything I can do for you now or in the future please do not hesitate to reach me. Sean.

    Customer Service

    Reviewed Aug. 12, 2018

    We had a salesman come to our house June 28th to finalize the contracts for a new pool. We have been promised an installation date within 3-4 weeks tops for the pool. The finance department cashed our check for the down payment July 11th. On July 13th we were called to tell us our contract has been accepted and someone would call us within 3 to 5 days to set up installation. Called installation numerous times and told it would be at least 10 business days from July 18th before we would even be assigned an installer. We finally got an installer's name and number but he will not call us back even after several messages. Have talked with at least 3 people (called approx.10 times) in installation department and are assured each time the installer would call us and set an appointment. Today is August 11th and still no call. We are supposed to have a "show pool". Guess what our recommendation will be.

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    Blue World Pools
    Response from Blue World Pools
    Kerry,

    Blue World Pools was experiencing a slight delay on installation based on weather and high volume. Blue World Pools, Inc. greatly apologizes for your inconvenience. Blue World Pools, Inc. will do everything in our power to make up for it in the future. Please feel free to reach out to me directly at anytime, at 1 800 706 0907 ext 3031, Sean Warren.

    Verified purchase
    Staff

    Reviewed Aug. 10, 2018

    In April of 2015 we purchased a 28' Blue World Pool to provide me with a therapy pool. The workmen who came to do the installation of the pool were so nice, and did exactly what we requested as far as placement of the pool, as well as moving the excess soil to a hole that had been left by a fallen tree. So courteous, couldn't have been an easier installation for us. We love the pool, and have just had a new deck built for easy access into the pool. The water stays clear and that beautiful blue color, and it remains in balance with only the addition of clorox weekly. Couldn't be easier to care for. I highly recommend this pool for any one considering installing a pool at their home.

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    Blue World Pools
    Response from Blue World Pools
    Melinda,

    3 years in and it sounds like it is running perfectly! Swimming is great for exercise. Blue World Pools, Inc. loves to learn when our installers take the extra step and really do super fantastic job. My organization is one of the most experienced in the industry and is a trusted name. Blue World Pools, Inc. appreciates your business. If there is ever anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren.

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    Blue World Pools Company Information

    Company Name:
    Blue World Pools
    Company Type:
    Private
    Year Founded:
    1982
    Address:
    9120 Double Diamond Suite 4925
    City:
    Reno
    State/Province:
    NV
    Postal Code:
    89521
    Country:
    United States
    Fax:
    (800) 533-5170
    Website:
    blueworldpools.com