
Blue World Pools Reviews
Reno, NV
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About Blue World Pools
Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.
Visit blueworldpools.com- Comprehensive packages
- Affordable pools
- Financing options
- Limited installation availability
- Extra fees for delivery
Blue World Pools Reviews
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Reviewed June 15, 2024
Amazing Customer Service and great quality product. We had our pool put in last year after a guy came out to explain all the options. After we made our decision, it was about three weeks until installation and was put up in one day! (Of course it took longer to fill the pool, but the installers didn’t need to stay for that). They explained how to use the pump and clean it and we have had no problems with it. The pool is sturdy and the pump and equipment were all installed properly and works well. They even called recently to check that the pool was to our satisfaction!
Reviewed June 13, 2024
After putting my phone number and email into their website, I read some reviews that I did not like about the company. Now have been calling me every 30 minutes for the past 4 days leaving a 2 second voice mail saying nothing. They spoof a number related to my cell phone to appear local, when they are obviously not because I do not live in the area that I got the phone number.
Reviewed June 11, 2024
I love my pool. Customer service is top notch. Always willing to help. From the seller to installer to parts all very nice and kind and helpful. I’ve had pool for 4 years now so when I call the maintenance dept always has suggestions for my concerns.
Reviewed June 9, 2024
I would highly recommend not buying a pool from Blue World Pools. I had a scheduled date to have a rep come out and show me their pools. They did not show, and no call or email to cancel. I called Blue World Pools and they stated my appointment was not scheduled for that time. I asked to speak with a manager and I was hung up on. Upon calling back I was greeted by another rep who said that should not have happened and said to cancel on the website. I went to the website and was prompted to call yet again.
I called to have another rep disrespectfully transfer me to someone who equally did not care that the service this company conveys speaks volumes as to why no one should do business with them. If you can't even get a kind respectful person of the forefront can you imagine what it would be like once you purchased a pool from them. Oh wait I can by the 100's of complaints against this company. Forever grateful I did not move forward and was shown the true colors before purchasing. Stay as far away a possible.
Reviewed June 8, 2024
Rob, the director of customer service is a rare gem. He has gone above and beyond my expectations! We met as strangers and now I feel like we’re family. I’m so excited for my pool installation! I feel like a child on Christmas morning.
Reviewed June 6, 2024
The $399 pool they offer is a complete Bait and switch!! They pulled my credit without asking! The ding is still on my credit report and they came last summer! Plus, the pool advertised on TV is a scam. It doesn't exist! I called before my sales guy came out and the guy I was talking to said that they have NEVER, EVER sold the pool advertised for $399, or however much it was. We decided to change that! We listened to his spiel, and when he was done, we said we wanted the pool advertised for $299. The guy got so mad, he said, "well, you need a permit, and proof of this and proof of that" and we said, "No worries. We can get all that." We could! He got so mad we had to ask him to leave. I think he did that on purpose. Again, another $399 pool...NOT SOLD!
Reviewed June 5, 2024
We haven’t had any problems with our pool & we’ve had our pool since 2016. Customer service has been great when we have needed them. I highly recommend using this company for your pool purchase. This is a great business!
Reviewed June 3, 2024
Scheduled an appointment and had to go out of way to arrange a time me and my husband could both be home or they wouldn't come. We work different schedules. The day of the appointment I got a call 3 hrs before where they tried to reschedule because they didn't have a a tech Scheduled. Then I told them it was hard for me to get a time for me and my husband to be home together while working opposite schedules so we wouldn't be Able to do this again because we had to cancel his Dr's appointment for him to be home and pay a cancelation fee already. So the guy told me to hold on then came back and said, "Never mind. I found someone that can be out there today at your scheduled time."
Here it is 30 mins past Scheduled time. I call. Guy that answered sounded like he just woke up and was not back to reality yet transferred me without notice then get transferred 6 times and finally a guy gets on and says, "Yeah I'm sorry our tech's home got destroyed by a tornado and I got no one at the moment." So when I asked why they wouldn't of just canceled earlier in the day when I said we would have to cancel or call and notify me they were not coming instead of wasting my time he hung up on me... Complete waste of time and money. 1000% don't recommend. Not professional at all..
Reviewed May 30, 2024
The salesman needs updated information regarding the bleach used weekly to maintain the pool. The service dept. has been very helpful and specifically Mario the install manager is extremely knowledgeable!
Reviewed May 30, 2024
I have had my pool maybe 9 years and I had a hole in my liner. They wanted to charge me an outrageous price. I was under the impression that the pool was covered for life. Now I need a pump and was on hold for over 30 minutes and never got someone to answer. I bet if I was wanting a new pool they would pick up right away. I would not recommend Blue World Pools to anyone. It is a rip off. I have been paying for 9 years and still have not finished paying for my pool.

Reviewed May 25, 2024
I’ve been a customer with Blue World Pools for almost 10 years now. They’re always helpful and they have results oriented staff working for them. After my pool was paid off they even sent a guy out to my home to help troubleshoot my pool when I didn’t know how to get it going. Would definitely recommend.
Reviewed May 25, 2024
This company went the extra mile to make sure we were satisfied with their product. The installation was completed in a timely manner and the install team was very professional. I would definitely recommend this company to anyone interested in purchasing a above-ground pool.
Reviewed May 23, 2024
I have enjoyed my Blue World Pool for several years. I like the fact it purifies the pool with an ionizer rather than harsh chemicals. Customer service has greatly improved. No long wait times and Justin and Brittany were so helpful and courteous.
Reviewed May 20, 2024
Blue World Pools did an amazing job at selling the above ground to us. The people were wonderful and very helpful. Our installer took his time and did everything at a good pace and was done in a day and half and he waited till water was in pool. We will recommend this again.
Reviewed May 20, 2024
Blue World Pools installed our pool and we are truly enjoying every minute of having a pool. It is nice to have a place to share with our family and friends. This will be the first year to get it ready for the season and Justen from service gave us all the information we needed to get started. We did a water sample and gave him the numbers and he told us step by step what to do. He even sent how to videos to show us. He was very knowledgeable and very personable. We look forward to enjoying many years to come with our pool. Awesome customer service.
Reviewed May 20, 2024
Awesome company, provides great service! Justin is always attentive. When we needed guidance they would always respond in such good timing. And always took care of us when we needed help. Thank you again Blue world pools.
Reviewed May 17, 2024
I have always wanted a pool and it didn't matter if it was above ground or in ground. Being able to lounge around and relax in the water and not have to drive or go somewhere except out my back patio door. This pool is amazing, and my kids love it too. No chlorine. No Salt. Eyes are turning red for the chemicals. Skin doesn't feel dry or scratchy. The service and installation techs are amazing.- New Braunfels, TX
Reviewed May 17, 2024
We love our swimming pool, very low maintenance! Quick installation, you should find your own financing tue. Company's interest rate is high. You can find a better rate on your own! No chlorine or salt!
Reviewed May 17, 2024
We have had no issues with the pool or with Blue World Pools. They give you everything you need. We order parts from them. 2 gallons of bleach a week is all that’s needed to maintain. Very inexpensive to upkeep.

Reviewed May 15, 2024
If you haven't got yours yet what are you doing? Great, Great, Great quality. Swimming is believing. We get so many compliments on this pool. Our friends from up the road are getting theirs after seeing ours.
Reviewed May 15, 2024
Great customer service! Handled my request in less than 5 minutes. Very courteous staff! You can't beat the value of the item I ordered... It was free with a few reviews posted on different websites.
Reviewed May 14, 2024
We love the pool, easy to work with on almost everything. If you need something you just call them up and they work with you on the problem from problem with your pool or if you need replacement parts
Reviewed May 14, 2024
Customer service is always phenomenal and products needed are always available and if needed to be ordered it's never long. It's always quick. Been a customer for more than 5 years. Always a great experience.
Reviewed May 12, 2024
They were quick and on time. The process was completed in a timely manner and with best quality possible. The workers were very knowledgeable and friendly. They showed me how to work the pool and supplies. I would highly recommend this company.
Reviewed May 12, 2024
This is a very professional company. The sales agent was at our residence within a couple days and discussed all the options that were available and discussed pricing and it is very affordable. They are very quick with appointments and getting the installation scheduled so you can be in your pool enjoying the Blue World experience. I would recommend overall any other chemicals or salt pools around, it is like swimming in a clean bottle of water.
Reviewed May 9, 2024
Today after being called by a rep that said they don’t have another option other than doing a soft pull of our credit before going any further. To which I said, "You do understand that it is illegal for you to say soft credit check if it’s not a soft credit check." He then quickly seemed concerned and gave me a direct phone number for the company to enquire from them directly. I called the number and hit 1 for sales. A man in a very unprofessional manner answer the phone. After he says Blue World Pools. I explained my husband and I intend to pay cash for the pool, so we just wanted to get some pricing info. "We’re not willing to give you our information for any type of credit check without pricing." He said, "Well then you better go to Walmart or Amazon." He said, "We have to pull the soft check to confirm you're the owner." I said, "Would you like to see the paperwork proving I’m the owner? I’ll email you a copy."
He said, "Now lady you can just go to Amazon." Then I asked for his boss, and he said, "I’m the owner." I was like wow well if that’s the case good luck with your business. He then told me he’s been in business 40 years how about you? Which was already enough. I let him know of my line of work and said I would be sure to leave reviews at every corner. He then told me “OH YA WELL LET ME GET YOUR NUMBER REAL QUICK, SO I CAN SHOW UP AT YOUR WORK. At which point I was flabbergasted, this dude who claims to be the owner just threatened me. I was like maybe I should add the police to this phone call since you would like to threaten me. He then hung up. Reading reviews allowed me to know that they don’t do a soft pull. It’s super illegal for them to say that when it is not. In fact not only can they be fined the employees who said it’s in the script would be fined as well.
Reviewed May 7, 2024
Love the pool way better than chlorine. The no chemicals is the best part of the pool. You don’t get out feeling like your eyes are burning. The pool is very easy to take care of. The filter system is also very easy to maintain.
Reviewed May 7, 2024
They were quick to set up and meet. The installation went quick and easy. A professional contractor come to install. From start to finish the whole process went very smooth. The convenience of maintaining my pool is great!
Reviewed May 6, 2024
Excellent company from sales to parts company need anything just call. Easy to take care of. I’m 72. Take care of this myself. Just close your Eyes, take a deep breath while your digging is going on. Grass will grow back.
Reviewed May 6, 2024
Blue World Pools was easy to work with and install was done quickly and efficiently. The pool is low maintenance with the exception of getting it up and running each year. The videos and brochures are helpful when opening and closing.
Reviewed May 6, 2024
I’ve been a customer since 2020 and my family has enjoyed the pool. Year to year we find fun ways to experience a good time. Not only with family but with friends too. I also Learned that I prefer an ionization system.
Reviewed May 6, 2024
We love our above ground pool. Blue world has a great parts department and customer service. Love the Main Access ionizer system. It makes the water so clear. No complaining of eyes burning from the grand kids when they come over to swim.
Reviewed May 5, 2024
Customer service is great. They've helped us clear up water issues after we didn't put the cover on last winter. Ran flawlessly prior to that for over a year. We have really enjoyed the pool with our grandkids. Our grandson is in it all the time.

Reviewed May 5, 2024
I researched several pool companies before deciding on Blue World Pools. The agent was accommodating and worked with my schedule to finalize the contract. The installation crew was highly professional and took the time to explain all the equipment. I recommend Blue World Pools to anyone looking for a reliable pool company.
Reviewed May 4, 2024
Quick and easy install and overall great pool! Nice people who are employed there! I really enjoy being able to swim with my great granddaughter and family and able to create memories with them. Very affordable pool overall and well worth it.
Reviewed May 4, 2024
We had a Blue World Pool installed last year and couldn't be happier. The installer walked us through the instructions on the system and what and when to do what. The customer service has always been great when we have had questions. We have had an above ground pool since 1992 and this is the best one we have had. We love it.
Reviewed May 3, 2024
Love our Blue World Pool! Really can’t say enough about how happy we are with purchasing our pool from them. We had great communication from the start. Great customer service. And overall we couldn’t be happier.
Reviewed May 3, 2024
We love our pool. It's a great time to spend with family. Blue World Pools come out and install it. It stays clean and is easy to take of. The grandkids also jump and play and have a good time. They also baptize the babies in the pool.
Reviewed May 3, 2024
Blue World Pools has been an outstanding company, highly recommend. Product was high quality and exactly what I expected. The customer service is fantastic and continues to call to ensure my pool and install are to my liking.
Reviewed May 2, 2024
WE LOVE OUR POOL!!! We had a good experience with the install. The men that did it were very friendly and did not leave a mess behind. They explained everything about the pool and answered all the questions. We have not had any problems with the pool except for it being a little uneven. OTHERWISE LOVE THEM!
Reviewed May 2, 2024
I feel compelled to share my experience with Blue World Pools, a company that claims to offer affordable pool installations. Unfortunately, my encounter with them has been nothing short of a nightmare.
o Blue World Pools sells pools priced between $5,000 and $7,500 and advertise $399 pools.
o However, they charged me well over $21,000 for the same pool.
o Their sales representatives are skilled at convincing customers to upgrade to the premium pool, which was allegedly a free upgrade. Instead, they added an extra $6,000 to the bill.
2. Lack of Transparency:o the company lacks a user-friendly website for managing accounts, checking balances, or making payments.
o They don’t send regular statements; only a payment history is available upon request.
o Shockingly, out of the $365 monthly payment, only around $70 goes toward the principal amount.
3. Threats and Unprofessional Behavior:o When I attempted to cancel my pool installation initially, due to their month-long delay, I was told I couldn’t.
o Even worse, they threatened to take my home if I missed a payment. While I understood the concept of a lien, their aggressive approach was unacceptable.
o Their customer service is rude and unprofessional.
4. False Advertising:o The pool doesn’t stay as blue as they claim.
o Their sales pitch about low maintenance and no need for bleach products turned out to be far from the truth.
5. Seeking Legal Help:o I’m now stressed due to this purchase and plan to seek legal assistance.
o Filing a complaint with the State Attorney General’s office seems like the right step.
My Advice to You:• Avoid Blue World Pools: Don’t fall for their deceptive practices.
• Read Reviews: Look at the experiences of others; you’ll find red flags.
• Stay Informed: Don’t overlook warning signs like I did.
Let’s protect each other by sharing our stories and holding companies accountable.
Reviewed May 2, 2024
I've had my pool for 9 years and it has held up very well. I've not had any leaks. The colors of the liner have remained vibrant and I think that has to do with having an ionizer system instead of having to put so many chemicals in it.
Reviewed May 2, 2024
Blue World has been great. Set up was easy and the crew was very knowledgeable. The system that the pools run on are great. Very easy to use even for people that know nothing about pools. I look forward to warmer weather to open it back up.
Reviewed May 1, 2024
Blue World Pools is amazing. Our pool is still up and working since the day we got it. No problems at all. The kids love it every year and it’s easy to clean just add some bleach and you're all set to go.
Reviewed May 1, 2024
We had a 24 foot round pool installed last year. From the time we signed the contract until installation was about a month. The pool is low maintenance. Customer service has been very helpful and we are very happy with our purchase.

Reviewed May 1, 2024
Excellent choice for above ground pool installation. Easy finance. Great customer service and easy install. We love our pool and will enjoy it for many years to come! Highly recommend Blue World Pools.
Reviewed April 30, 2024
We had a great installation team. Tanner walked us through the whole process and it was done in one day. Customer service has been great as well. We are so ready for swimming. Ohio weather is so picky so hopefully within a few weeks.
Reviewed April 30, 2024
Everything from sales to installation went very smoothly. Customer service is top notch. If you are looking for a pool I strongly recommend Blue World Pools, Inc. I love the fact of not having to use harsh chemicals and still have an awesome clear water.
Reviewed April 30, 2024
He was there on time. Very punctual. He knew the product he was selling. Great man. We discussed all the options for pools chlorine and ionized. Went through all the harsh effects of chlorine and health benefits.

Reviewed April 29, 2024
Blue World Pools was awesome from start to finish with representatives ready to help when needed! Service is great too! I have had my pool for 5 years now and still very happy with my purchase and turn key service.
Reviewed April 29, 2024
The pool is so easy to take care of and maintain. It's also healthier for us. They came out and set it up in one day and it was ready to swim in the next day. They are professional and give options to fit your finances.
Reviewed April 29, 2024
Great pool for the price. Don’t go cheap on the liner. Pool wall design could be better but the most important part is the durability over time which I think will last. Installation was professional. Kids love to swim.
Reviewed April 27, 2024
I highly recommend Blue World Pools if you are interested in getting a pool. Me and my family love ours!! Very fast and affordable. Pool was put in within a week when ordered and was done in a day!! Thank you!!
Reviewed April 27, 2024
We purchased a pool through Blue World Pools about three years ago and it is the most beautiful pool. We enjoy making memories with our family and friends. If you are considering getting a pool, I highly recommend Blue World Pools.
Reviewed April 27, 2024
Had a problem, called service and they were excellent in guiding me and what to do, taught me about the tutorials on their website, how to stop the problem that started. Just excellent service, was excellent installers, are great salespeople are great. Can't say much more about it because they're just great.
Reviewed April 27, 2024
We have had the pool for 3 years now and my family and I enjoy it every summer. They are the best pools and super easy to maintain. I had the best experience with the company. I highly recommend them.
Reviewed April 26, 2024
Always able to get a hold of someone to answer my questions, have had any major problems with my pool just to clear the water. So far everything has went great the first year of having my pool. now I am opening up for the second year so we will see how this year goes
Reviewed April 25, 2024
They were extremely helpful and knowledgeable about my pool's needs to get it up and running for the summer. Their pricing is very affordable and they walk you through every step of the way in maintaining your pool and running it.
Reviewed April 25, 2024
I had two appointments with one no call no show then one canceled. They came out and tried to do a 90min presentation which wasn't mentioned on phone. Their 399 is a loophole. Bottom line their cheapest package is over 10 grand. Was a waste of time and very misleading. Don't bother to waste your time unless you're willing to spend big money or finance and if ya don't pay they can take your property.
Reviewed April 25, 2024
This pool have been very easy to maintain and has been enjoyed by all of my family and friends. Would recommend this company due to the ease of the maintenance. Have had no issues since purchasing this pool 3 years ago.
Reviewed April 24, 2024
Always responsive to my needs. Asks questions that satisfies the problem. Customer service is friendly and knowledgeable. Parts availability and local contractors suggested are great. Service rendered was above satisfactory.
Reviewed April 24, 2024
Great pools, great customer service. Will recommend. They will come to your house fixed so that the problem you may have. They call back in a time.. They don't pressure you into buying their product.
Reviewed April 23, 2024
We purchased a pool in July 2020. This pool has been perfect for our family. From the time we bought it till now. Upkeep is easy and questions can easily be answered by their service department. I would recommend them to anyone looking to purchase a pool.
Reviewed April 23, 2024
We had our pool installed 2 years ago during covid and have had zero issues with the product. In fact my neighbor had the same size installed by a local company at the same time and has replaced the liner already.
Reviewed April 23, 2024
We have been extremely happy with our Blue World Pool. The maintenance is very easy compared to other types of pools. We have friends with various types of pools and it seems difficult and expensive for them to keep up with their pool levels. The customer service at BWP is phenomenal and our questions are answered completely when we call. They will walk you through anything and stay in the phone with you until you are comfortable with taking care of your pool. One thing I will say is this is a big investment that should be thought through before signing a contract.
Our salesman offered many incentives to sign the contract same-day and we had been wanting a pool for many years, so we did sign the same day. This may not be wise for all people so make sure you are completely comfortable with the monthly payment and commitment before signing. We are VERY happy we chose this pool! After startup each season and minor adjustments of levels, we follow the required maintenance (easy peasy) and we have a crystal clear pool all season long!
Reviewed April 23, 2024
I called Blue World Pools two years ago during the hot summer to find out if I could afford a pool. They sent a salesman to my house that evening!!! He was awesome and helped me get my pool financed! It was my installed a month later. So far I had to call them a few times and every time that take care of my issues! Best customer service for sure!!!! 10 out of 10.
Reviewed April 22, 2024
So we just recently purchased a pool from Blue World Pools. And they were fantastic! The salesman was very knowledgeable about the various products he was selling and the installer had it built in a day, was very friendly. The pool itself was affordable and maintenance is easy enough. Customer service was on point with any and all questions we had. Highly recommend, impeccable service, five stars.
Reviewed April 22, 2024
Called to order parts and got ahold of Brittany! She is the best ever. Took care of me quickly and easily!! Will call back if I can deal with her every time! Have had the pool for 3-4 years and haven’t had any troubles!
Reviewed April 22, 2024
Blue World Pools has been an excellent company to work with. I have had my pool for five years and we look forward to summer every year. Anytime I've needed anything for parts or service all I do is call and they immediately take care of anything I need. I would definitely recommend Blue world pools to anyone looking for an above ground pool and a company that stands firmly behind their product.
Tracey
Reviewed April 17, 2024
Love my pool and installers. But as for customer service and the company they are absolutely HORRIBLE AND WOULD NOT RECOMMEND THEM TO ANYONE. Been very disappointed with the whole experience. As someone who was in customer service for 20 years they do not know how to talk to customers.
Reviewed April 16, 2024
This will be an experience we will never forget! We absolutely love our pool! All the customer reps are so helpful with whatever you need and the pool was installed in one day! We have been enjoying it for almost 2 years now and look forward to many more years to come!
Reviewed April 16, 2024
Blue World Pools is legit!! They do what they say!! They came - got my pool set up, started water — made sure pool was holding. We had a small leak I noticed a few days after installation - they came back the next day and fixed it!! Easy peasy!! Love them and have shared their name with many others!! Thank you Blue World!! We enjoy out pool with our 4 grands and their friends!! List of good times have been had with more to come.
Reviewed April 15, 2024
We love our pool! Thanks to Blue World Pools our summers are so much more fun! Blue world pools is always easy to contact and associates are always ready and willing to help. Highly recommend to anyone looking for a pool!
Reviewed April 13, 2024
I scheduled my appointment for an installer to come out and give an estimate. Within that call I was told I was within the area that they install in. Was given the name of the person to come out and give an estimate. The day comes around and nobody shows up. I wasted my time waiting!! I finally called and was told they don’t know why I was scheduled. I’m not in area they install! I said, "Then why the hell would he say it was after he checked???" Waste of my time and they should have realized it and called me back and cancelled! Very unprofessional!!
Reviewed April 12, 2024
I love my pool. My wife has always wanted a nice big pool. She has always had a pool every year just the little soft-sided pools. Getting our Blue World pool is the best thing that we could have ever done. When we have cookout, get togethers, parties everyone enjoys the pool. If you are considering getting a nice easy to maintain pool blue world pools is the way to go.

Reviewed April 11, 2024
Were happy with the service we get. My grandchildren love coming over to swim. Whenever there is a problem they don't hesitate to help. The ionizer helps by not using as much chemicals so it's cheaper in the long run.
Reviewed April 11, 2024
I had a wonderful experience with Blue World Pools purchasing a new pool. Rob and his team were informative, experienced, and a pleasure to do business with, very smooth transaction. The variety of pools is great and services are rewarding instead of hindering.
Reviewed April 11, 2024
I have had a pool since 2016, I hit a financial crisis and I was not able to pay on my pool. I asked them to take the pool back in 2018 and they told me no that they do not do that instead I find out that a UCC-1 lien was placed on my property. Years pass and I received a call a couple of months back and here we are 2024. I have not heard from them since 2019 or 2020. I can't remember. I do not take kindly to threats that affect my family. I was told if I did not pay the arrears from missed payments and that if I did not start making payments that they would force me to sell my home, take my tax returns or take any assets that I have.
I live in Texas and they can not garnish my wages due to Texas law. I did not put up any collateral due to my home was under a mortgage at the time of the sale and is still under a mortgage. I have replace everything but the shell of the pool. Please I warn everyone to please read the fine print before signing anything with this company. Also beware. They use Above Ground Pool Gurus as an alias due to all the reviews BWP gets.
Reviewed April 8, 2024
Justin had great customer service and was very helpful..Can't wait to enjoy our pool this summer after necessary repairs are done. Again great customer service and if I need to I will be contacting Blue World for future needs.
Reviewed April 6, 2024
I would like to give thanks to Rob **. The Director of Customer Service. He took the time to listen to my Health issues and given us a great discount on Our purchase of a Classic pool. He was great and we look forward to our new pool.
Future Owners
Reviewed April 5, 2024
Absolutely amazing service. They have provided lots of family fun!! I would recommend this company to anyone. They upload videos of all maintenance and troubleshooting, just in case you misplace papers as do I. Lol.. They have contractors in many states. Thank you!
Reviewed April 3, 2024
From the beginning of meeting with someone to discuss different options for pools to the purchase was an easy process. Now being 2 years out from purchase, still no complaints. Very friendly, honest people
Reviewed April 3, 2024
Updated on 03/29/2025: Blue World Pools will stay committed to you after your purchase. It's been well over two years having this awesome pool and they treat me like the first day. Phone customer service is amazing. You will not regret getting a Blue World Pool. You will be comfortable and cool and treated well.
Original Review: I love my Blue World Pool! I have never had a problem and it is perfect. The customer call in line is so simple- like when buying a pool cover. They access my records and are so friendly. The team that installed it was so nice and did such good work. Sincerely, Jeanette ** John **
Reviewed April 2, 2024
Pool is amazing! 4 years and going strong! No issues! Full family fun! Love this pool and amazing value! My kids enjoy the pool all summer, as we have no community pool or center. It has saved the day!
Reviewed April 1, 2024
Great customer service and they have no problem answering my questions. We love our pool every summer and it's easy to maintain. It was nice that they installed everything in one day and was very knowledgeable.
Reviewed March 29, 2024
Good customer service. Nice pool. Have had a few issues since 2019 when it was installed but the people I have talked to have been very helpful. Was a little hard to get ahold of during Covid but who wasn’t.
Reviewed March 28, 2024
We love our pool!! Blue World was very easy to work with. Set up was easy. Customer service is always friendly and helpful! We have loved our pool for 3 years now! It is easy to maintain and still looks brand new!
Reviewed March 24, 2024
Our experience with Blue World Pools was perfect from the fist phone call to installation. I highly recommend this company for anyone’s pool needs. Everyone was responsive and made the whole process easy as pie!
Reviewed March 21, 2024
Blue World Pools has been wonderful to work with. My husband is a Disabled Combat Veteran with a spinal crush injury, we use the pool for aqua-therapy. Additionally, we have six children in multiple sports that use the pool for training and recreation. This addition to our household offers everyone a way to relax and interact that we would not have without it. This was a great investment for our family!!
Reviewed March 19, 2024
I highly recommend this company, excellent pool, service, set up, products. If you are on the fence about getting a pool you definitely want to use this company. This is the 2nd summer to use our pool and we love it.

Reviewed March 11, 2024
Blue World Pools made an appointment a week or two ago to meet with me, at my home, to demonstrate and potentially sell our family a new swimming pool. The sales representative did not show for our 11:00AM appointment. I waited an hour and called the customer service line to ascertain why the appointment was missed.
I was told by a customer service staff member that the appointment was double booked and that they had proof that they had called to try and let me know of the conflict so it was my fault that the appointment was missed and they would reschedule. I asked to speak with a supervisor and was again informed that they could prove it was me who was wrong for missing the appointment as Blue World Pools had attempted 5 times to call me and reschedule the appointment that had been on the books for at least a week.
I had to check my call log as I had not recieved, to my knowledge, any such calls. Blue World Pools, did call 4 times on Sunday, while I was flying home from vacation, and 1 time today well after our appointment should have been met. None of these calls actually made it to me, as such, I was at the appointed place and time for the appointment. I'm a retired military officer, being where I am meant to be when I am meant to be there is important. An apology for the missed event would have gone a long way towards correcting the situation but informing me that it was my fault and that Blue World Pools could prove it was my fault that the appointment was missed is unacceptable. Last time I checked, I was the prospective customer, not the entity trying to sell a product and service. As a consumer, my business and future purchases, not proving that I am at fault for a missed appointment, should be the focus.
I suppose that I should be happy though, Blue World Pools Customer Non-Service saved me a lot of future headaches this morning by representing, that at their company, customers are second to making certain that responsibility for mistakes are the customer's not the company's fault. There are a bunch of companies out there selling this same type of product and services, don't repeat my mistep, take your business to someone that is invested in keeping you as a customer rather than doing business with someone that just wants to prove that you, not the company, is wrong when mishaps take place.
Reviewed March 8, 2024
I was looking for a while to get a pool and so happy that we got Blue Word pools, very nice people and we’re having a lot of fun with the family and grandkids. I will definitely recommend Blue Word Pools, inc.
Reviewed Feb. 28, 2024
Very good company to work with. They came out and described the pool to us and set up the account and insulation date. The installers were on time and did a very professional job, customer service has been great to deal with.
Reviewed Feb. 28, 2024
Have had the pool since 2008. Energy efficient and low maintenance. Using bleach instead of chlorine is definitely cheaper and works great. The self vacuum makes clean up easy. My family and friends enjoy our pool every summer.
Reviewed Feb. 23, 2024
We were able to upgrade to the Mid Level pool and it is Awesome. We have had multiple pools in the past and this one is the best by far. They squeezed us in to install in early July so we could get usage out of the Pool when our grandkids came for their summer visit.

Reviewed Feb. 2, 2024
Experience wasn't bad as far customer service however we had a rep come out approve the location for pool..explained the deck plans. Built deck to accommodate pool location and installers came to put in and wouldn't install where previous flags were marked. Additional money to level more...first year we were excited to just have a pool...3 years later...the pool is sagging...not level.. pool pump hook up crack side of the pool where the pump was installed.
Landscape bricks are crack and the location gets no sunlight and was installed at the very back of yard line. Would be nice to send someone out to okay the pool location that knows what they are talking about. However 3 years later we are having to find someone to relocate our pool. Never had one done before. Learning experience but for 12 grand for an above ground pool. Highly disappointed. Future troubleshooting for your company. Dont like how it was organized and lack of knowledge for the process.
Reviewed Jan. 31, 2024
Made installing a fast and easy process. All of my questions prior to installing and also during and after installation were answered. Everyone was courteous, workers and telephone operators. Highly recommend.
Reviewed Jan. 24, 2024
Blue World Pools came out and got my pool in and going in no time. Great company and great installer. They did an awesome job. And pool is great. Kids love it and we do too. It's a great addition to the house and for everyone. :)
Reviewed Jan. 24, 2024
When Blue World Pools came out to show us their product, they were very knowledgeable! Representatives was able to answer all questions we had. I would recommend blue world pools to anyone looking for a great above ground pool.
Reviewed Jan. 22, 2024
Blue World Pools was easy to work with, they got us approved fast and got our pool installed. The pool is top quality and we love it! Not to mention it is easy to manage and stays CLEAR! Thank you Blue World Pools!
Reviewed Jan. 18, 2024
Product is decent, at best. Part broke in the winter after pool was winterized as per their written instructions. The plastic PVC pipe had no water in it, and yet it shattered in the cold, a manufacturers defect, obviously. When spoke with service department, was given the run-around. They have TERRIBLE customer service. Filed a complaint with the Better Business Bureau over their poor service and vague promises.
Make sure you document everything in writing when dealing with these people. They said everything non-parts related is covered under your home owners insurance, not their warranty. They refused to fix their damage and did not call me back. Very poor service from these people. We have had nothing but incompetent installers and customer service representatives.
Reviewed Jan. 17, 2024
Good quality and great installment by the staff and team was very helpful and very timely and they are so helpful to us. And our kids love their new pool and this has been a get decision for our kids and family fun in the spring and summer time.
Reviewed Jan. 4, 2024
Very professional, and went over instructions in detail.. Little to no maintenance required to maintain the pool... The grandkids love the ion system because their eyes don't burn... I love it because I don't have to purchase chlorine to keep it clean.
Reviewed Jan. 3, 2024
Very happy with everything. Easy people to work with. Would definitely refer people to them. Couldn't ask for a better installation crew. Every one from the sales person to the office people were great.
Reviewed Dec. 20, 2023
Blue World Pools has been awesome. The installer that installed our pool done a jam up job and we are very happy with our new pool. We haven't had a problem since it's been installed and it came with all the parts that was needed.
Reviewed Dec. 13, 2023
Great experience with everyone involved with purchase of my pool. Very helpful and nice. We had a great sales person, we had a had a great scheduler and our installer was amazing, friendly and very informative.
Reviewed Dec. 11, 2023
The pool itself was wonderful. The installation awful. We were replacing a previous older pool and had a completely flat surface, a bit smaller than the new pool. The installers added sand which had been delivered previously. The weather had been rainy and the sand was wet. They left deep ruts and tire tracks in the sand, so after installation the bottom had deep ridges and ruts! Deep enough to trip over!! We contacted them several times and finally they sent someone out. Said there was nothing they could do to improve it. The steps float and bob around since the suction cups on the bottom don't have a smooth surface to adhere to. Over $20,000 for a pool and we feel cheated!! Terrible customer service!! Also, a cap was broken on a support post and we were told they would send us a new one (after several conversations) but never did. Just would like the ground level!!
Reviewed Dec. 9, 2023
Would fully recommend. If interested in above ground Blue World is way to go. Great sales man, professional installers and pool is great. Love it. Can’t wait till summer to jump back in and enjoy it. Very beautiful and the ionizer is great. Keeps it so clean and blue. Highly recommend.

Reviewed Dec. 5, 2023
We are happy with the pool that we purchased from Blue World Pools. They were very helpful in getting us a fabulous pool. We enjoyed it this summer to the fullest. The pool looks good and the installers were very friendly.
Reviewed Nov. 29, 2023
Bought the 27’ classic pool. Installer was very fast and professional. Only issue is a sharp object (rock) is trying to penetrate the bottom of pool liner. Other than that, the pool is perfect, awesome quality.
Reviewed Nov. 14, 2023
Charged me double the price after financing. Went from 27,000 to 57.000 dollars for 11 years. Not a good company to deal with. Will lie to you so make sure you read every little detail in the contract or they will get you.
Reviewed Nov. 10, 2023
Salesperson was great. Installers were friendly and professional. No issues with installation. Winterizing we needed some help. They helped with a service call. Service call walked us through the process, and we were able to complete winterizing the pool. I have enjoyed working with this company.
Reviewed Nov. 9, 2023
I was having trouble winterizing the pool, little did I know I was missing a piece. I called the service department and was helped immediately. It was quick and easy. He was able to explain everything very thoroughly.
Reviewed Nov. 8, 2023
This company did exactly what they said they were going to do. Installers were friendly. You will have work to do yourself so be prepared. Pool stayed clear and pretty for the summer until I winterized it.
Reviewed Nov. 1, 2023
No problems, pool stays clean and clear with little chemicals. Easy fix to maintain. Customer service was easy to get ahold of and were very helpful. Easy to winterize and should be easy to start up again.
Reviewed Nov. 1, 2023
We have enjoyed our new Blue World Pool. It was set up quickly and we had the whole summer to enjoy it. The copper ionizer makes maintenance a breeze! Our water was crystal clear all summer and with the ionizer we were able to know the temperature of the water every day.
Reviewed Oct. 29, 2023
I purchase a Blue World pool in July and the salesman was excellent and very knowledgeable about the pool. He provided us with pricing and financing information. When he called his supervisor the financing information was explained again. They inform us of the total price, interest rate and how many months we will be set up for. However, when it came close to the installation date. We were offer a bigger pool with a lot of accessories. The price was lower, the interest was lower and how long we will be paying on the pool was shorter. So, I was truly please they offer us a much bigger pool at a lower price and a good interest rate. Although it took a little longer to get my pool, I was very pleased with the outcome. The installer was also excellent and knowledgeable about the pool and they even provided me with their phone number in case I have any questions.
Reviewed Oct. 26, 2023
Very knowledgeable and understanding they help me from the beginning to the end. And installation was a brief they did it very fast. And they took their time. They didn't rush thru it. My whole family loves our pool.

Reviewed Oct. 24, 2023
The installation and buying process was very easy and we love our Blue World Pool!! The finance was easy and getting in touch with customer service is always easy and they are very knowledgeable and helpful in whatever questions or concerns we have!!
Reviewed Oct. 23, 2023
Guy that installed my pool was great, he was on time and explained everything, he cleaned up the trash after he was done and made sure I understood the steps need to start and close the pool. Overall a great guy.
Reviewed Oct. 22, 2023
We worked with Blue World Pools. Although the install took longer than originally planned the company communicated with us the entire way. They were respectful and reassuring even when issues rose with installation and a leaking liner. They did not stop working with us until all the issues were resolved and they followed up until we were happy with our pool.
Reviewed Oct. 21, 2023
Nice product, love it. My family and I have really enjoyed it. The installation crew was very professional and determined to get it in in a timely manner. They worked through rain showers to make sure they completed the work.
Reviewed Oct. 19, 2023
We enjoyed the talk before buying the pool, process during it been setup. They would call and check on you and see how the process was going. When the pool got set up you have to call company with installer to say that it was set up.
Reviewed Oct. 19, 2023
Shipping was quick! Issues were fixed promptly! I found this company online when shopping around and they had a great deal. Process was smooth all the way to the end. Answered all my questions. Keep me informed along the way. Multiple options at various pricing. Great customer service. Overall a great experience.

Reviewed Oct. 18, 2023
I'm very happy with the above ground pool that we bought from Blue World Pools. The installer was amazing and I have really enjoyed the pool! The process was fast and the pools was ready in one day! It is sturdy and we love it!
Reviewed Oct. 17, 2023
Great people and great people that installed my pool have pool put up within 3 weeks of ordering it. They put the pool up in less than 1 day. All product come in the box with no issues on any parts....

Reviewed Oct. 17, 2023
Blueworld Pools did a fantastic job on my pool. I would completely recommend this company. They have great customer service and the installer was extremely helpful in explaining how to do the upkeep and maintenance.
Reviewed Oct. 13, 2023
We love our new pool. It was a great summer of fun. We would definitely recommend this company. We had great installers that helped us all summer when there were questions. They offered available financing.
Reviewed Oct. 12, 2023
Everyone at Blue World Pools was great. They responded to my concerns and questions immediately. They showed up and time and completed all work in a timely manner. Everyone was friendly and professional.
Reviewed Oct. 12, 2023
I have been blown away with the customer service from Blue World Pools from day 1! It was not a fast moving process but I would be more concerned if it was rushed. The installation people were very communicative and flexible (gotta be flexible with Midwest weather). Couldn't be happier!
Reviewed Oct. 8, 2023
Recently my partner and I purchased the Classic 27' round pool. It started with filling out the form to set up an appointment with a sales representative. This process was straightforward and relatively swift. The day prior to our appointment the sales rep contacted us to confirm the appointment, and then the day of the appointment the sales rep kept in contact with us letting us know his ETA. He was really nice and professional the entire time. He walked us through the types of pools offered, the filtration system and pump, and measured our yard where we wanted the pool to go just to be sure it would fit, and not once did we feel pressured into making any purchases.
Once the purchase was made, we received a call from Blue World to set up a date of installation. Like other reviewers on here state, some of the customer service staff need a refresher on how to be when they are talking with customers. The ones who actually came and installed the pool were great. They were kind and very professional. It took them only around 5 hours to install the pool completely. They did a very good job with it and kept us in the loop the entire time. They were also very knowledgeable and told us we could always give Blue World a call or reach out to them if we had any questions. My partner and I are overall very pleased with how the process has gone. Sadly, we have not been able to use the pool due to the late season install but we are both looking forward to opening it up next season.

Reviewed Oct. 5, 2023
They arrived on the date they said they would. They said the pool. Some mess was left behind, but it turned out fabulous. Whenever I have had a problem, their customer service people have taken the time to walk me through the steps I need to take to get it solved.
Reviewed Oct. 4, 2023
We had a great experience from start to finish when purchasing our 24 ft above ground swimming pool. We made an appointment for an assessment to have a Blue World pool put in. They came on the scheduled day and gave us a presentation on the Blue World pools and we were very impressed so we decided to buy one. The pool was ordered within a week and we received a call to have the appointment set up to get the pool put in. The man that came and set-up the pool did it all in one day. After he completed the insulation of the pool, he explained everything to us on how everything works.
We are very satisfied with our Blue World pool. We have not had any issues at all. We love it. We only add two gallons of regular Clorox a week. We test the water by putting the strip in the water daily and have had no issues with our pool at all. The ph, alkaline and copper have been within every day since we got the pool put in. My grandkids love this pool including my husband and myself. Blue World Pools did a great job.

Reviewed Oct. 4, 2023
We had to wait a while for installation because they were behind but once they got here it went smooth and quick. They worked diligently to get our pool installed. Leveling the ground, paying sand, sidewalls, liner and all. When they were done they cleaned up their mess and left our place the way they found it. Very nice guys and informative. Answered all our questions.

Reviewed Sept. 29, 2023
We love our pool. It have been the easiest pool to keep up. It stay so clear. Customer service has been there to answer my questions. It’s very sturdy. My grandkids love it. I love that we don’t have to put a lot of chemicals in it. We just put a gallon of bleach a week in it, and it stays clear and balanced.
Reviewed Sept. 28, 2023
We got out our pool at the end of the season and even with the crazy rainy, hot weather they got it down in a timely manner and kept us in the loop through the whole process!! And answered all of our questions.
Reviewed Sept. 26, 2023
Hello to all who read this. Back early July 2023 I purchased an above ground pool. I gave a down payment 1000.00 unfortunately I was unable to get the pool. Since July I have been trying to get my refund. I emailed an associate that they were working on getting my refund. We are heading into October and still no refund. They sometimes respond to my emails and sometimes they don't. I called no answer. I have faxed a form they mailed to me and still no response. All I want is my refund.

Reviewed Sept. 26, 2023
I sat on my deck and watched them Dig the ground. Make sure everything was level, It's not easy my backyard is a downhill slope, They made it all nice and level, They put the pool together, They did an awesome job putting all the pieces together, The pool is up filled with water and it is beautiful. I love my new pool.
Reviewed Sept. 25, 2023
It took from July 2 to September 21 from the time we signed the contract until the time the pool was installed. The installation crew was very helpful. We went with the Classic 15' pool. We are enjoying it into the fall in North Florida.
Reviewed Sept. 24, 2023
We choose to have a show pool installed by Blue World Pools. The salesperson was so very friendly and reassuring. She answered all our question. It took a while for an installer to come. I'm guessing our remoteness was a factor. When Manny came he was very professional. We couldn't be more happy.

Reviewed Sept. 21, 2023
They were very helpful in purchasing and all the installation procedures. If you called them with a question or problem they were quick with the answer or if they didn't have it they made sure to get you the person with the correct answer.
Reviewed Sept. 21, 2023
Gary, the pool installer, showed up on time and completed the job by himself in one day and with professionalism. I would recommend Blue World Pools to anyone. We have had easy financing. We went from the Midline Pool to the Classic Pool and it is awesome.
Reviewed Sept. 20, 2023
My pool buying experience was a pleasurable one, everything that was promised and more. Thank you Blue World Pools, we love our pool. If we move we will definitely buy another pool with Blue World again.
Reviewed Sept. 20, 2023
We are happy with our purchase of a pool. Great quality and lots of fun for the family. Only issue is the sales pitch needs to be more accurate. I was sold on not needing any chemicals but the installers informed me otherwise.
Reviewed Sept. 19, 2023
The process was easy and everything explained to us before hand. The install went smoothly and we are truly enjoying the pool. Only downside is the instruction manual is not very detailed, so not helpful for a first time pool owner.
Reviewed Sept. 14, 2023
The company was very thorough from start to finish. Installation was done by one person who was a powerhouse and he had the pool done in 2 days. He was personable and fun to work with. He also made sure to follow up several times to make sure we were all set. We are very happy with the whole process and have used the pool almost every day since.
Reviewed Sept. 13, 2023
Great people there with you every step of the way, will not pressure you into anything you do not want. Always just a phone call away. The family that came and put my pool up was great, I was their 485 pool install. Would recommend to anyone.
Reviewed Sept. 12, 2023
Blue World Pools products are better than any others out there! We are in love with our pool and it’s low cost and maintenance for upkeep. Customer service has been extremely helpful in all aspects. They also back and warranty all of their products. They are easy to work with and extremely helpful and polite!
Reviewed Sept. 11, 2023
Everything from sales to installation was perfect. I have since ordered additional items from Blue World (Power Ionizer and caps). Everything came as promised. Customer Service for parts and support could use improvement. I have spoken to a couple of people that in my opinion should go do something else. However, most of the CS people were great (Justin was best). So overall it's a thumbs up from me.
Reviewed Sept. 9, 2023
Pool is nice. Really big and large enough for our family of 4 to be in at the same time. Installation team was absolutely awesome. Came to get the job done and was very professional. One recommendation, get your own financing.
Blue World Pools Company Information
- Company Name:
- Blue World Pools
- Company Type:
- Private
- Year Founded:
- 1982
- Address:
- 9120 Double Diamond Suite 4925
- City:
- Reno
- State/Province:
- NV
- Postal Code:
- 89521
- Country:
- United States
- Fax:
- (800) 533-5170
- Website:
- blueworldpools.com
