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Blue World Pools Reviews

Reno, NV

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About Blue World Pools

Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.

Visit blueworldpools.com
Pros
  • Comprehensive packages
  • Affordable pools
  • Financing options
Cons
  • Limited installation availability
  • Extra fees for delivery

Blue World Pools Reviews

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    1 featured review
    How do I know I can trust these reviews about Blue World Pools?
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    Page 5 Reviews 375 - 525
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    Staff

    Reviewed June 30, 2025

    Blue World Pools staff have been amazing. Everyone has been professional and helpful with every step of the process. We love our pool!! The installation crew were amazing and finished our setup even when it started raining.

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    Punctuality & SpeedStaff

    Reviewed June 23, 2025

    First time the ground was still a little moist. Installer recommended we wait for better day. Second time ground was ready and the install went very smooth. Great people to work with. Very respectful of your property and customer. I would have them do work for me anytime.

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    Punctuality & SpeedMaintenance

    Reviewed June 23, 2025

    Love our Blue World Pool. We have had our pool for about 7 years now and say that the pool has shown itself to be extremely durable and very low maintenance. Spring set up is easy. My wife can’t wait to get in it everyday during the summer.

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    Customer ServiceTechStaff

    Reviewed June 21, 2025

    I called a salesman came out. He spent time explaining the pools and all the difference. He was very nice and knowledgeable. We thought it was getting put in a little earlier but due to weather and busy times. We had the installer call and they showed up and put our pool in. It didn't take long for the process. He explained the pump and we received paperwork for all to go with the pool. If I need more help I call them and they are on the phone helping me thru the process of getting things taken care of.

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    TechStaffFollow-Through

    Reviewed June 19, 2025

    Everyone was nice, friendly and knowledgeable about their product. I would recommend them to others. The installers showed up when they said they would and finished the job on time as promised. He even came back and helped me with other questions I had.

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    Staff

    Reviewed June 16, 2025

    Overall the process was very simple. The group that did our installation was very good and very informative. The end of season and spring startup process is very straight forward. We couldn't be happier with our pool's performance.

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    Staff

    Reviewed June 16, 2025

    I recently purchased a pool from Blue World Pools. The installers did a good job. What I really liked was that the installers did everything from leveling the ground to setting up the pool. I just had to add water.

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    Customer ServiceStaff

    Reviewed June 12, 2025

    Had a great experience from start to finish! Came with the chemicals to start up our pool and they have helpful videos to assist. The customer service is amazing, they are easy to contact and so helpful. Installer had up and running in no time. Equipment is keeping the water crystal clear! The ionizer seems like a game changer!

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    Customer ServiceStaff

    Reviewed June 11, 2025

    Love the pool. Can not keep my grandkids out of it... The customer service is very good and helpful. I would recommend them to my family and friends. The installer was so friendly as well. Glad we chose to buy from them.

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    Verified purchase
    Customer Service

    Reviewed June 10, 2025

    I bought my pool from Blue World Pool in 2018 and had them install it. We are very happy with the quality and customer service they provided. It is very easy to maintain with no chemicals. I would highly recommend them.

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    Reviewed June 7, 2025

    Paid way too much to have the problems we had from the installation to the top plates rusting out within 5 years. This company wants you to work with a warranty company that only wants you to buy more plates. Would not recommend this company!

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    Customer ServiceStaff

    Reviewed June 3, 2025

    The pool is great and customer service is is on point. The said there was no chemicals needed and I was shocked when all last year the only thing I needed to do is adjust the pH a few times where other friends of mine spent all kinds of money to get the crystal clear water I had.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 2, 2025

    We bought our pool 2 years ago from Blue World Pools and we love it! They are of great quality and the customer service was awesome. Anytime we have called them they have been very helpful. We just ordered supplies from them and they were so prompt and courteous. I would highly recommend them!

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    Reviewed June 1, 2025

    So happy we chose Blue World Pools. We have been able to enjoy our pool every summer without any major issues. My nieces and nephews look forward to coming every summer. Oh and I really enjoy it too! Thanks Blue World Pool!

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    Verified purchase
    Customer ServiceMaintenanceStaff

    Reviewed May 29, 2025

    I love this company. I love my pool. There's no maintenance. I can't remember how to winterize it or open it for the summer 😅. But that's where the customer service come in at. They are a team of amazing people. Christopher and Luther are awesome. Thanks guys.

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    StaffCommunication

    Reviewed May 28, 2025

    I was searching for a pool and came upon this company. When researching I found they had a lot of options to be able to fit my need. The people were all polite and help from beginning to the end, answering any questions I had and keeping me informed. My family and I love our pool and have had nothing but great experiences along the way.

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    Reviewed May 20, 2025

    We bought our Blue World pool 6 years ago and it has been the best decision! Our grandbabies love it and so do we! We use it every year and haven't had any issues. We would recommend them wholeheartedly.

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    Reviewed May 19, 2025

    Blue World Pools is the best pool company to buy a pool. I love having my pool. It’s the best thing I’ve bought for my grandkids to see the joy on their faces make me so happy that I purchased this pool best investment.

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    Staff

    Reviewed May 15, 2025

    The blue world team understood what I wanted, and how much I wanted to spend and they made it happen for me. The installers were awesome very informative, very knowledgeable, and have been more than happy to answer questions I had after they left my house. I would recommend Blue world pools to anyone. We love our pool and love how easy it is to maintain.

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    Customer ServiceStaffTimeliness

    Reviewed May 15, 2025

    Blue World Pool was absolutely amazing. The installation was incredible and completed in one day!! My daughter was swimming the next day. Excellent customer service, always friendly and very knowledgeable. A++++.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed May 12, 2025

    When I called Blue World Pools I didn’t know what to expect. What I received was a friendly respectful salesperson and amazing service. The pool took a couple weeks to come in and in a 2 days it was set up and filling with water. I haven’t been able to use it much so far due to rain but the times I have used it I have loved it. I have had a couple questions and they have all been answered respectfully and quickly. Would recommend!!

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    Customer ServiceStaff

    Reviewed May 7, 2025

    Great experience from beginning to end. We have had great customer service experiences when we have needed help with and have always had our questions answered. We love our pool and are very happy with things!

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    Staff

    Reviewed May 6, 2025

    Representatives are helpful with answering questions. Time leading up to the installation, representatives would answer our questions about installation. Once it was installed, representatives would continue with their support.

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    Staff

    Reviewed May 2, 2025

    Highly recommend Blue World Pools. Exceptional service and the quality is excellent. The service outstanding and the company went over and beyond to make my pool experience wonderful. Glad I chose Blue World Pools

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    Punctuality & SpeedMaintenanceStaff

    Reviewed April 29, 2025

    Installation was smooth and quick. I have been super pleased with how little chemicals it took. (They told me it wouldn’t need much but I didn’t believe it) the water quality is excellent. The maintenance is way less and the double circulation from the floor drains makes it stay cleaner much longer than a normal pool.

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    Verified purchase
    Customer Service

    Reviewed April 29, 2025

    The whole process was went smooth. The contactor were nice and efficient. This is a beautiful and sturdy pool. A great addition to our home. Blue World Pools is great with issues. Acquiring free stuff for your pool. The continued support is a great thing to have. We love our pool, it is easy to close and open for the seasons. We have had 0 issues. Blue world thank you for my awesome pool, I was extremely impressed that the pool has a lifetime + warranty. The next owner of the house also gets a lifetime warranty, How great is that? I'm always able to reach customer service and have had positive experiences.

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    MaintenanceStaff

    Reviewed April 26, 2025

    We love our Blue World Pool. It has brought us years of enjoyment. It is easy to upkeep without all the harsh chemicals of a chlorine pool. The service department is always helpful and friendly and responsive.

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    Customer ServiceSales & Marketing

    Reviewed April 25, 2025

    I live in Florida and this company called my phone 10 times a day for weeks trying to sell me a pool. It was disturbing and psychotic. Stay away! They called day and night without ever leaving a message.

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    Reviewed April 24, 2025

    The entire process, from buying to installation, went smoothly. Enjoying my pool with the family and getting ready for the upcoming hot summer, when we can have pool parties, cook out, and stay wet. Thank you.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed April 23, 2025

    They are very quick with install. Customer service is quick to respond and answer any questions. Overall low maintenance from our end and enjoyment all summer. They were very helpful explaining the entire process.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2025

    We love our beautiful pool! 😍😎🏊‍♂️ The salesman and office staff and so nice, informative and very helpful. We got the classic pool and it is a big one. And definitely has more than enough room for all the family! 👍😊 We can't wait to swim our summer away in our new Blue World Pool! ☀️😎

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    Verified purchase
    Sales & MarketingStaff

    Reviewed April 15, 2025

    We love our Blue World Pool! From the moment our salesperson (Damon) stepped into our home, we were very excited. At first, we thought it sounded too good to be true. But Damon had so much integrity and knowledge about the product, we decided to get one! Best decision we ever made. We love our pool, and we still talk to Damon often! He’s basically another member of our family! Thank you to Blue World for this amazing pool and for sending this amazing guy out to see us!!!! Damon is very down to earth and very knowledgeable about Blue World Pools.

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    Customer ServiceMaintenanceStaff

    Reviewed April 14, 2025

    Salesman was good. Lee in customer service was AWSOME. The company itself I’ll never do business with again. I paid $17,500 for a 27 upgraded pool last August and now that it’s time to open it up for the season, I have an installer mistake of him cutting the liner too short and they refuse to warranty their work. They were more than willing to sell me a new liner but not fix the one I have now. Told me I’d have to fix or replace!

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    Customer ServiceStaff

    Reviewed April 14, 2025

    Would definitely go with Blue World Pools again. Very nice customer service and very helpful. Installation took about 2 - 3 days and I was up and running. Installer was very knowledgeable and answered all my questions.

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    Billing

    Reviewed April 14, 2025

    The purchase and installation was a very smooth process! The payments are reasonable. The finance department makes sure to give you a quality product for your money. Our kids and friends and family love our pool!

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    MaintenanceStaff

    Reviewed April 14, 2025

    Our Blue World Pool is a beautiful addition to our backyard. Everything was seamless... from purchasing to installation to instructions for starting up and pool maintenance. Everyone was friendly and helpful in answering our questions. Thank you Blue World Pools for making our summers complete!

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    Customer ServicePricePunctuality & SpeedStaffBilling

    Reviewed April 7, 2025

    Worst company and product ever. Mother in law spend 17 thousand dollars for above ground pool. Supposably has warranty and all this great stuff. 2 years later we have grass growing through the pool call about liner warranty no call backs no help. Then a freaking tree liner is shot and we still aren't getting any help. By year 3 pool is gone. But she is still making those payments. This was 10 years ago pool paid off last year finally. Today I find out they never finalized the the payoff and still have a lien on the house. Call them and get told, "It will take us a few weeks to send you a letter saying to paid this off." We have bought 2 other above grounds pools that worked great and not nearly the cost. And each lasted longer than a Blue World pool. Save yourself pain and suffer, don't but here....

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    Punctuality & SpeedStaff

    Reviewed April 2, 2025

    Blue World Pools are the greatest. Their quick and friendly installers made my experience great. They were quick and friendly. They showed me how to operate everything and took their time to answer all my questions. I'm recommending Blue World Pools to all my friends and family.

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    Sales & MarketingStaff

    Reviewed March 23, 2025

    My experience with BlueWorld Pools has been nothing short of amazing. I am very satisfied with my pool and would highly recommend this company to anyone looking for a great pool. I really appreciate the kindness of the sales rep. He was totally awesome! My pool is 27 x 27 round and so easy to maintain.

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    Staff

    Reviewed March 21, 2025

    As a first pool owner I was very pleased with the installation, there was a few minor issues, but they resolved them right away. Also, the service and parts department **** are very knowledgeable and helpful. My family and grandkids enjoy the pool. Looking forward to a long enjoyable summer.

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    Reviewed March 17, 2025

    We love our pool. It is the best money we spent in a while. I recommend Blue World Pools. We’ve had our pool for a year and have no problem whatsoever. We’re fixing to open up for the season. I I wouldn’t recommend any other pool, but blue world.

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    Customer ServicePricePunctuality & SpeedOnline & AppStaff

    Reviewed March 14, 2025

    I was a customer (Victor **) six years ago and I don’t know why people saying but Blue World Pool is one of the top line making pool, they professional. They are very kind. They do exactly what you want. It’s not expensive and I feel that this one of the best company that you could purchase I bought one and it’s still operating. I love it, Sharon, Jordon, Christopher, and the rest of the crew member. They are so professional, they act quick-and will rectify everything what you need. So go ahead and call him the on the website, don’t waste your time searching for others because this is the best “BLUE WORLD POOL“

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    TechStaff

    Reviewed March 7, 2025

    I love my pool! The best bit of money I have spent in a long time, the pool is easy maintaining, as well as fun as heck! The guys that came to install were very helpful, they explained the whole process while doing it. Showed us how to run the pump and even came back after it was filled to show us again. I definitely recommend Blue World Pools.

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    StaffResolution

    Reviewed March 6, 2025

    As a first pool owner I was very pleased with the installation, there was one minor issue but they resolved it right away. Also the service and parts department reps are very knowledgeable and helpful

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    Sales & Marketing

    Reviewed Feb. 27, 2025

    We had a great experience with Blue World Pools. The sales team and installation person were great! We are looking forward to Summer 2025 to enjoy. Thank you to all involved. We would recommend this pool company to others.

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    StaffResolution

    Reviewed Feb. 27, 2025

    Had a great experience from start to finish. However had 2 pools installed because the first pool was a bad install. Blue World made it right. Sent a very experienced crew out the second time around and got a complete new reinstall and very satisfied with my family's pool. And very pleased with all the helpful and knowledgeable friendly staff throughout the whole experience. 10/10 would recommend to anyone.

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    Sales & MarketingPunctuality & SpeedStaffBillingTransparency

    Reviewed Feb. 26, 2025

    Salesman did a good job telling us about the pools and payments. Blue World Pools keep in touch with updates and promotions. The installation team was fast and the team I got was just one man that did everything. If my friends and family get a pool I was have them request that guy

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    Customer ServiceTechStaffBillingLoan Process

    Reviewed Feb. 10, 2025

    This is the worst company I have ever dealt with. The finance they offer is so corrupt. They have a very shady contract and they bill you like crazy. We have been paying don't his pool for 9 years and the way they set it up and the way they explained it to us was so different. It will be an 11-year loan. On a 15.000 loan, we will pay almost $30,000. It is unbelievable what they did. They have not sent an invoice for 9 years. We called and asked for one and it was like pulling teeth. When you see the math that is why. We are angry at ourselves for trusting so much and not researching this company. The customer service is terrible. I called asking questions and she yelled at me. Was very short and just rude when I was trying to understand. DO NOT DO BUSINESS WITH THIS COMPANY unless you want a serious problem.

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    Customer ServiceStaff

    Reviewed Feb. 7, 2025

    Purchasing process and visit from the representative was amazing, purchasing was simple and easy, installation was done on time and in a timely manner and looks fantastic. Customer service has always answered all of our questions and have been extremely helpful.

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    Customer ServiceHonesty & Transparency

    Reviewed Jan. 30, 2025

    The customer service was wonderful and honestly, the quality of the pool was no different, just wonderful. It's like a Big Blue World in my backyard. I understood from the beginning that it was a Big decision to make getting a pool but if I had to make the decision again I would change a thing. Thanks to Blue World Pools.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Jan. 29, 2025

    Blue World Pools has been amazing! Their whole team from sales, to financials, to customer service is great and very helpful when you call. Hold times are minimal as well and they are open later hours which is great too. I’d highly recommend if you’re in the market for a new pool!

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    Staff

    Reviewed Jan. 25, 2025

    The company was very professional. Installed in one day. I was always kept informed. The installation was great. We have truly enjoyed our pool and would recommend this company to my friends and family.

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    Sales & MarketingStaff

    Reviewed Jan. 17, 2025

    Easy to get financed. Sales person was friendly. Bought this for grandkids and kids. I have enjoyed it also. Pool is easy to maintain and clean. Just have to shock it with regular bleach every so often.

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    Punctuality & SpeedStaff

    Reviewed Dec. 3, 2024

    All parts accounted for. Installer completed in timely fashion. Had to have pool moved due to a neighbor. Second installer very thorough actually like positioning of pool even better now. Thank you!!! Can’t wait to enjoy my pool next season.

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    Customer ServiceStaff

    Reviewed Dec. 2, 2024

    Blue World Pools is an amazing company. Starting with their communication to their support and the installation was amazing! You will love your pool from Blue World pools! My salesman was very professional and gave me all the information I needed to get started, great company and great customer service!

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    Customer ServiceTechPunctuality & SpeedBilling

    Reviewed Nov. 29, 2024

    NO STARS!!! Please do not deal with this company unless you are SURE you will never be late in the history of your contract with them. It is literal communication with Satan’s workshop workers. Every one of them are the nastiest people we have ever encountered in our lives. There is no such thing as excellence with this company from our experience. Not only did we not get to swim during the summer because the install took 3 months. We were late and then harassed to death, hung up on, threatened, you name it! It makes having the pool a complete nightmare. Then after a payment was made it couldn’t be found and once found there was no apology. Just more nastiness. We are making our first moves to legally get as far away from this company as possible. Also, you may think you’re dealing with a large company but it’s a small call center of people waiting for you to slip up to threaten a lien on your home.

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    Customer ServicePricePunctuality & SpeedMaintenanceStaffBillingRates

    Reviewed Nov. 26, 2024

    Coming off deployment and the end of the school year for the kids, all timely expectations were met, from initial contact and marketing of the product to the time of installation and follow-ups—excellent quality service by the company and fast installation from an experienced installer. The company looked into our interests and worked with us on cost savings and lower interest payments that are affordable and within our reach. Undoubtedly, the mineral-free pool we received costs less maintenance and is easy to do for yourself.

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    Tech

    Reviewed Nov. 22, 2024

    Lee from Blue World Pools was our salesman here in eastern North Carolina. He's a great with us. He told us everything upfront. He didn't beat around the bush and he did not pressure us to buy anything. From the time we ordered to the pool was installed was about 3 weeks. The contractor showed up just like he was supposed to and I got right to work. They were here for about 8 or 9 hours. And it was on a holiday.

    Only problem we have was getting the paperwork notarized that's because it was a holiday. The pool was set up, everything was installed and it took him about 45 minutes to show us how to work everything and what to do. When they left I felt very comfortable that I can maintain the pool throughout the summer. There's also some good videos on YouTube you can check out. Overall our experience was great. Everything was explained to us upfront and we understood everything. I would definitely remember them other customer.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffRatesTransparency

    Reviewed Nov. 22, 2024

    Updated on 05/13/2026: After owning our pool for over two years, we still remain deeply satisfied. Everything is still working as it was when first installed. We highly recommend Blue World Pools.

    Original Review: The sales rep was friendly, polite and informative. She was never pushy. Gave us time to think it over. We were able to upgrade the pool with a better interest rate. From the installation process, to getting it filled and running, can’t say but l good. We had a slope in the backyard. The installer was able to get the ground level and smooth. Once the ground was level, and smooth, the total time to set up the pool was quick. The installer was very friendly and gave us many pointers. Great pool, easy to keep clean. More than enough space in the 18ft we got. Highly recommend to family and friends. Blue World Pools staff called many times to make sure that we were happy with the install and pool. Friendly staff and always willing to answer any questions.

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    Punctuality & SpeedStaff

    Reviewed Nov. 15, 2024

    We had our pool installed this summer, and we couldn't be happier with the entire experience. The installation process was incredibly fast, and the installer was professional, friendly, and thorough. From start to finish, everything went smoothly, and we were impressed with the level of care and attention to detail.

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    Coverage

    Reviewed Nov. 8, 2024

    My family and friends have enjoyed our pool and I am able to swim with no problem from chlorine. Chris in service department is great. He was polite when I was trying to get a new cover and didn't remember the size.

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    Staff

    Reviewed Nov. 7, 2024

    We love our Blue World pool! It was such an easy process! Everyone was super polite and helpful! I’m very satisfied with our pool! The installers was fantastic. They cleaned everything up after they was finished! It’s super easy to take care of with the ionizer! Michelle **

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    Customer ServiceSales & MarketingPriceValue

    Reviewed Nov. 5, 2024

    They rude and obnoxious. Don’t know how to talk to people or have a sense of customer service…. This is nothing but a scam to get people to pay so much money for a pool that will mess up in a 1 year. Not worth it guys. Stay away from Blue World Pools…

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    Staff

    Reviewed Nov. 2, 2024

    The pool is just so the right size for our yard. The staff was very professional and nice. They also walked us through the process and saw it all the way through until the end. I recommend them highly. The installation was simple and didn’t take long at all.

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    Sales & MarketingStaff

    Reviewed Oct. 30, 2024

    We live in a rural town in Florida. From sales to installations our experience has been top quality care. We love our pool and it survived 2 hurricanes! I would highly recommend Blue World Pools to anyone as they are real and great quality pools.

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    Punctuality & Speed

    Reviewed Oct. 30, 2024

    Their service and installation was great and quick and done very professionally. Everything went smooth and family enjoys pool. would highly say their service is great and everything was done that I could have wanted

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    Staff

    Reviewed Oct. 27, 2024

    We purchased a 27' round above ground pool from Blue World Pools. I must say the experience from start to finish was very professional!! The representative that met with us at our house was very knowledgeable, informative, and listened to what we were trying to accomplish for our family. Once we decided on the pool the installation company contacted us and set up a day to install. This was done in a timely and professional manner. The work was done and completed in 2 days the pool was set up and ready for water. We decided to fill pool using 2 water trucks and then using our well. The service department employees are very nice and helpful!! We are first time pool owners so I had quite of few questions. They answered them very attentively. Great company to do business with!!!

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    Sales & MarketingStaff

    Reviewed Oct. 22, 2024

    Blue World Pools are top-of-the-line. The sales representative was thorough. The buying process was easy, and installation was efficient. Our installers were friendly and knowledgeable. The pool with the ionizer is amazing. Our water is clean and clear.

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    Staff

    Reviewed Oct. 22, 2024

    Blue World Pools was great from the salesman to the installer. Everything went perfectly. I have no complaints about anything they did for me. Everyone should enjoy that pool from Blue world. Thank you. Goodbye. My wife enjoyed it too.

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    Staff

    Reviewed Oct. 21, 2024

    The experience with the salesman could and should have went better but you got through it. As for the install and set up of the pool. It was an outstanding experience and service. So happy we found Blue World Pools. Thank you!

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    Customer ServicePriceStaffRates

    Reviewed Oct. 16, 2024

    So easy to get started, Blue World Pools is so easy to get started, call them up. They send out a representative to show you all the product they have. You can pick the price range that suits you. Pick out what you would like, Then they will pick a date that they can bring your pool out. When the pool is in they bring it out and it take one day for them to set up, put water in and have fun in your pool. Very easy.

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    Customer ServiceStaff

    Reviewed Oct. 11, 2024

    We are absolutely happy with our pool. our family very much enjoys every minute. I highly recommend the pool, great quality and looks beautiful in our yard. Anytime I have had to call the office I have had nothing but friendly service

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    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedBilling

    Reviewed Oct. 10, 2024

    Me and my husband purchased a pool from Blue World pool February 2024. We had read all the reviews about them and the salesman that came out reassured us that he would be there with us the whole way through. We are in Memphis Tennessee by the way. Well the salesman kept his word (Thank you Keith). When the contractor didn’t get our pool setup fast, he called Blue World and they fired them and sent someone else out the next weekend and when it looked like it was leaking from the sand filter they were out in 3 days. We haven’t had any other problems since.

    We love the pool from blue world even though they are pricey, but it allows us to pay over time. I have had no issues with customer service, (I called to change my bank info for payment). I recommend them to anyone who wants a pool but cannot afford an inground pool. The pool comes with everything you need to get started. We got the 24 ft round midline. This pool is huge. We have already winterized it and waiting for next year to open back up.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed Oct. 9, 2024

    Blue World Pools were wonderful, from the salesperson, to the contractors, to customer service representatives. Everyone was very polite, courteous, and professional and answered any questions or concerns we had! We love our pool!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 9, 2024

    I am very pleased with Blue World Pools and their installation crew. They are very knowledgeable and talks you through you through every process. Customer service is on point and has a solution to any problem that may arise. I will definitely be recommending Blue World Pools to family and friends.

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    Customer Service

    Reviewed Oct. 2, 2024

    We were happy for the first year. Second year of winterizing and we developed a leak in the drain area. After being on the phone for over an hour, I asked what they would do about this leak, which was obviously caused by faulty installation. I was basically told I was on my own as there is only a 90 day warranty for labor. If I had this to do over, I would NOT buy a Blue World pool - I would use a local company with a better warranty!

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    Maintenance

    Reviewed Sept. 27, 2024

    We are thrilled with how it looks and how it operates. Thankfully the upkeep is much less onerous than previous vinyl above ground pools. I appreciate the filter backwash system instead of “disposable” filters. The circulation is great and keeps the water crystal clear! The vacuum system has a learning curve but we got it figured out. We give it a 10 out 10!

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    Customer ServiceTechMaintenance

    Reviewed Sept. 25, 2024

    This pool is great. I have recommended it to everyone in our neighborhood that isn't looking to spend a fortune on an in ground pool. This is maintenance free. Just add your bleach once a week and swim all you want! The pool was installed in one day and the crew that came out was great. I was contacted by Blue World Pools every step of the way during the process to make sure that everything was great. Customer Service is great and have always been able to answer any questions I have.

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    Reviewed Sept. 23, 2024

    I have a 24’52” round pool. It’s three years old and I haven’t had any problems with it. It’s been a great addition for our family, especially the kids and grandkids. We added a deck which makes it even better!

    Suzie

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    Contract & TermsTechPricePunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Sept. 21, 2024

    In 2015 is when I got the 24' round above-ground pool from Blue World Pools. We were more excited than smart. Once the contract was made I should have researched other companies. Sure Blue World Pools are affordable but paying on a $1500.00 pool for 16 years is uncalled for. I've paid over $24,000.00 in the 8 years I've had this pool and have another 8 more to go per contract. That will be around $50,000 for a pool that the metal rail has rusted through, the liner is separating, I've changed the pump twice.

    The warranty goes by how old the pool is to how much percentage you have to pay to replace items like the rails and liner... In my case, all 18 rails would cost me $2000 to replace and $800 for the liner because my pool is 8 years old so my percentage is 80% I would have to pay... On top of that the billing department has been ok for the most part until now. I'm only 17 days late making my payment of $274 for this month and I've been threatened to have a lien placed on my property. I explained that I would pay in a week but the lady said she didn't have a week and that I should go and borrow the money from someone by Monday or she was going to enforce the lien. You don't have control over Life. Things happen in people lives that changes everything around them and they do their best to cope with it. Be careful and do your research. The grass may look greener on the other side but it may also be hiding a snake.

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    Staff

    Reviewed Sept. 17, 2024

    I absolutely loved my experience with this company and their trusted employees. I have always dreamt of my dream pool and this company has truly made my dreams a reality. Any time I have needed help with the water in the pool I have been taken care of so well.

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    Customer ServiceStaff

    Reviewed Sept. 17, 2024

    We love our pool! We had a pool before BWP and the company was very unprofessional and their customer sucked! BUT BWP has been a wonderful company to work with! We haven’t had any issues with our pool since it’s been put in. I ordered some hoses for my vacuum this morning and the customer service rep was very nice and very professional. I have and will continue to recommend BWP to everyone.

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    PricePunctuality & SpeedStaffRatesTransparency

    Reviewed Sept. 11, 2024

    The initial consultation was thorough. The team was knowledgeable and took the time to understand my needs. They provided clear explanations and a detailed quote, which helped me make an informed decision. The installation team was punctual and professional. They worked efficiently and maintained a clean workspace. The quality of their work was evident in the finished product, with no issues in the pool structure or equipment. We love our pool and are very happy we purchased it with Blue World Pools. I would recommend their services to anyone interested in an affordable pool system.

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    Sales & MarketingStaffSales Tactics

    Reviewed Sept. 10, 2024

    The process was smooth and professional from the sales representative all the way through to installation. There was no high pressure pitch and we couldn't be happier with our purchase! Thank you Blue World!

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    Staff

    Reviewed Sept. 4, 2024

    Blue World Pools have gone over and above to make our pool purchase a positive experience!! We have recommended them to many of our neighbors and family members. We have several autistic children we care for on a regular basis and needed something that we could enjoy at our home without having to go anywhere else. Our pool is amazing!!

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    Customer ServiceTechPriceOnline & AppStaffLoan Process

    Reviewed Sept. 4, 2024

    My husband and I wanted the $399 pool. Was told they no longer have that. The person that came to our house was nice. Once we gave them a deposit, for a more costly pool, we told them we wanted to to look into OUR loans. They don’t tell you they put a lien on your house! They don’t tell you a representative will call you and tell you he is about to slap you upside the head. Yes! He left the message on my phone! After that, we looked into canceling the contract. $9,000 plus!

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    Reviewed Sept. 3, 2024

    After searching companies to purchase a pool for our home. I chose Blue World Pools, I am happy I did. The pool was installed & we love our pool. I would greatly recommend Blue World Pools to anyone who is looking for a pool to purchase.

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    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 3, 2024

    We had a great experience from start to finish with Blue world pools. We are so excited for the future and all the memories will will make in our new pool. The staff and installers were amazing! We have been waiting for 14 years to have a pool.

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    Customer ServicePunctuality & SpeedStaffLoan Process

    Reviewed Sept. 3, 2024

    From the beginning they was very helpful. Installation was very fast and the guys that did it was very friendly. The loan office was great and the service people was amazing very helpful and fast and replying Back. I would recommend this pool company to anyone and have enjoyed it with family and friends.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 3, 2024

    The customer service area was very helpful and quick. The installer was also very friendly and helpful. The service orders were pretty fast also. So far we are pleased with the service and pools are easy to maintain.

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    Sales & MarketingStaff

    Reviewed Aug. 31, 2024

    Blue World Pools made it easy to get my pool installed. The pool is great quality. The installer was wonderful! We are enjoying our pool very much. The initial salesperson was very knowledgeable and took his time explaining the process.

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    Staff

    Reviewed Aug. 30, 2024

    I have nothing but good things to say about this company. They took the time to make sure I knew the process. The installers were extremely helpful and they were very respectful of our property. Anything that has been damaged has been replaced.

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    Reviewed Aug. 29, 2024

    The kids have a great time and love splashing and playing on the pool! The teenagers love to lay out in the sun and relax and get those tans on! I would recommend this company for all your pool needs!

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    Reviewed Aug. 29, 2024

    We had been looking for a pool for our family, and we came across Blue World Pools. The whole package from the first meeting, to the install was great and very convenient. We couldn't be happier with the pool we purchased and the company as a whole.

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    MaintenanceStaff

    Reviewed Aug. 24, 2024

    I am new to owning a pool and have had many questions about everything. They have been very helpful and patient in answering all my questions and concerns. Maintenance is simple but it took time for me to figure it out.

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    PriceMaintenanceStaffRates

    Reviewed Aug. 22, 2024

    18x33' Classic pool kit with the ionizer sand filter; great pool for a good price; pool is low maintenance, chlorine free; has entry stairs for easy access, and my favorite part... The ionizer has a water temperature readout. Due to a hurricane and unusually rainy weather all summer, our installation was rescheduled multiple times. The installers were very meticulous and protective of my investment. The company and the installers went above and beyond putting customer satisfaction at the forefront. The company staff is very pleasant and knowledgeable. I am very pleased with the purchase.

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed Aug. 21, 2024

    Super happy with the pool and the cost. Kids are enjoying the pool! Excellent and timely service from the phone calls to the sales rep. Installation was in one day and the company has responded to text messaging on weekends, including after 5 and on Sundays!

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 21, 2024

    Blue World Pools were very good to me. The sales rep knew exactly what she was talking about and explained everything engraved detail. The sales team called and was very very kind and offered me great deals. The installers came on the date. They said they was going to come on time. Asked me where I wanted the pool and it started exactly the way I wanted it.

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    Punctuality & SpeedStaff

    Reviewed Aug. 20, 2024

    First time pool buyers and we couldn't be happier with the product and the service we received from the Salesman to the installers. All of our questions and concerns we quickly answers or demonstrated. Would highly recommend.

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    Customer ServiceSales & MarketingPunctuality & SpeedStaff

    Reviewed Aug. 19, 2024

    We found Blue World Pools on a Facebook advertisement. We were a bit skeptical at first but went ahead and requested information. Within 30 minutes they had called and were setting up a consultation! That evening at 6pm we had our consultation and were signing papers on our new pool! Ryan was awesome! 3 weeks later we had our pool installed! We've had it for 2 weeks now and absolutely love our new 24' classic pool! From start to finish everyone we spoke to were professional, knowledgeable, friendly and helpful! If you're thinking of getting an above ground pool, I highly recommend Blue World Pools!

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    Customer Service

    Reviewed Aug. 17, 2024

    Love my pool. I've had 4 years with no issues. If I've ever needed a answer I've called and they've always been very respectful and give me good answers. My pool is crystal clear and same water for 4 years.

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    Customer ServiceCoverageTech

    Reviewed Aug. 16, 2024

    My experience with Blue World Pools was a smooth process and the contractor was very attentive on service call! Blue world pools made sure that no stone was left unturned and was able to get my issue that I encountered with my pool fixed as soon as possible.

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    Price

    Reviewed Aug. 14, 2024

    I was in the process of purchasing an inground pool until I ran across Blue World Pool. It is cost-effective and gives me and my family the same pleasure as having it in ground pool. Thank you, Blue World Pool.

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    Customer ServiceMaintenanceEase of Use

    Reviewed Aug. 14, 2024

    Blue World Pools have the best pools. Great experience from the consult to the install. We love our new pool and the ease of use. So low maintenance. We love it and it is so much bigger than we expected. Great communication throughout the whole process.

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 13, 2024

    Everyone did a wonderful job from sales, installers to calling asking questions. The paperwork and instructions to service the pool was clear. I would recommend this company to someone who is looking to have a pool installed at their home. The pool looks amazing. I sit on my back deck every evening and just look at it.

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    TechSales & MarketingStaff

    Reviewed Aug. 5, 2024

    As of right now I am highly disappointed in the service with Blue World Pools. We have been trying to get our pool installed since June 2024 and as of August 2024 we still have not received a pool. I have talked to several people at Blue World who keep telling me to contact this one or that one, but everyone keeps giving me the run around. My family and I would like to have a pool and enjoy it for a little while before the season ends. The sales rep that came out to our house and sold us on the pool told us that we would be swimming within 3 to 5 weeks. Well, we are definitely past the 5-week mark.

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    Staff

    Reviewed Aug. 2, 2024

    Blue World Pools has been a great access to our family and friends. I will recommend Blue world pools to any one for their first pools experience. The customer and service departments has been helpful. Always sharing information on how to service your pool to give you more time to enjoy the time in the pool with family.

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    Sales & MarketingRefunds & PayoutsStaffHonesty & Transparency

    Reviewed July 28, 2024

    I do not understand how this company is still in business. They are the most dishonest company I have ever dealt with. I spoke with the BBB in my state (Florida). They said to file a complaint with them, not the attorney general. I went ahead and file a complaint with both! The more complaints they receive the more chances there is for them to look into this scamming company. They go by the numbers. So let's get these messages filed with consumer protection center in your respective state, so we can get these thieves out of business. The only way to get justice and our money back. Please pass this on. Good luck.

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    CoverageSales & MarketingHonesty & Transparency

    Reviewed July 26, 2024

    Smh...smh.... People lie to make a sale..and customer lose more than they want to spend. When you are unsure and don't read the reviews. Warranties are not a thing here. So if you do still decide to shop with them, better get it all in writing to cover yourself and your family.

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    Customer ServicePrice

    Reviewed July 25, 2024

    They get 1 star because it's the lowest I can give. I am not impressed with the amount of personal information required just to get a quote on a simple $399 pool. They have my phone number, email address and physical address. That's fine. I was not looking for financing and they still wanted my date of birth and to know who my husband was. I'm not impressed. I just wanted a quote. A simple quote. You can gather my personal information AFTER I decide if I want to purchase or not. Not before. I drew the line at my date of birth for a simple quote and hung up. Ridiculous.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsMaintenanceBilling

    Reviewed July 24, 2024

    Do not buy a pool from this company. It will rust and fall apart before you even pay for it. They do not work with you. They’re rude and harassing. We were late on one payment and they harassed us and my family

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    Staff

    Reviewed July 23, 2024

    I've been a Blue World Pool owner for about 5 years. From install to service, these guys are the best! They always take care of the customer...every single time! I love my Pool and my Blue World family!

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    PriceRates

    Reviewed July 17, 2024

    Quoted us a price. Salesman was pushy. Tried to get out of it. They wanted 404.00 a month for 132 months for a 24 x 52 inch pool. That's 58, 111 dollars for a pool! Why am I going to spend nearly 60,000 for a pool. Beware!

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    Staff

    Reviewed July 9, 2024

    The installer was great and very knowledgeable! I’ve had little issues and the servicing department is kind and helpful! They know exactly what my concerns are and what needs to be done to address them!

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    Customer ServiceStaff

    Reviewed July 6, 2024

    An amazing company and customer service. They will do everything they can to help you get into pool. The pools are so amazing and so enjoyable. Call them and you will be so pleased you did. They have amazing customer service.

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    Customer ServiceTechSales & MarketingStaff

    Reviewed July 4, 2024

    My nave is Ronald ** and I met with a salesperson from Blue World Pools on July 1st 2024. He made a lot of promises such as we would never have to add chemicals, lifetime warranty, and the biggest thing is that he would always answer his phone and personally make things right. After reading the contract I realized none of the promises was written in the contract. I called him on July 2nd, no answer. I left a message for him to call me back and I have never heard from him. I went online and read the reviews and soon realized I did not want anything to do with this company. This review could change to a 5, very satisfied if Blue World Pools honored the cancellation as written in the contract.

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    Customer Service

    Reviewed July 3, 2024

    "Rob, the Director of Customer Service, listened to my concerns and took action. He's a terrific concierge and in my opinion, he is a great asset to Blue World Pools Inc." I would highly recommend him.

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    Customer ServiceStaff

    Reviewed July 2, 2024

    We purchased our pool 3 years ago from Blue World Pools. We have had excellent use with our pool. It was a very simple installation process that was very timely. The pool has worked excellent. It is easy to maintain winterize and reopen each year. If we had to do this over again we would certainly buy the same pool. It is a 27 ft diameter above-ground pool. And we have an easy Blue World Pool portal app that makes it very simple to go in and see the short videos to remember how to close the pool and open the pool and there is also customer service to call should I need them. Overall experience with this pool is excellent.

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    Customer ServiceStaff

    Reviewed June 28, 2024

    Thank you so much Ryan! You hooked my family up and had amazing customer service!! I will definitely recommend you and the company to others! You were very polite and knowledgeable about the product as well!

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    Reviewed June 20, 2024

    Rob initially is tough, but then turns into your best advocate. He pleasantly surprised me and is a tremendous asset to BWP. Great to work with. Hopefully, our pool will be here soon for us to start enjoying.

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    Customer ServiceStaff

    Reviewed June 18, 2024

    Had some issues with my pool so I called to speak to someone and was connected to Christopher. He was so helpful and answered all the questions I had. He even explained to me why the issues were happening and how to prevent it in the future!

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    Customer ServiceStaffRates

    Reviewed June 18, 2024

    I not only "live chatted" this company, I also called them in reference to the $399 pool special. When I inquired about upselling and wasting time as I was only interested in the special, the chat representative disconnected the chat after telling me to reach out when I am ready because that's what they do. On the call, the NASTY female rep I spoke with got an attitude because I told her I didn't want to waste time with other pools because I was interested in the special only. She said, "Well, we don't want to waste our time either." I hung up. I wouldn't dare buy from this company just because of their ignorant reps. If they act like that, I can imagine how the people that come out act. Too bad I didn't get a name because I am going to review, review, review. CUSTOMER SERVICE IS HORRIBLE!!!!

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    Customer ServiceStaff

    Reviewed June 18, 2024

    Great service is always in mind with this company and they are always very helpful every time I call and are very informative, I have been a customer of the company for 3 years and they haven't failed to not help me out.

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    Staff

    Reviewed June 17, 2024

    Very pleased with the work! Very professional and polite! Grandkids loves the pool! Making a lot of great memories with them! Only regret is that I didn't get one sooner. I highly recommend Blue World.

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    Customer ServiceTechMaintenanceStaff

    Reviewed June 15, 2024

    Amazing Customer Service and great quality product. We had our pool put in last year after a guy came out to explain all the options. After we made our decision, it was about three weeks until installation and was put up in one day! (Of course it took longer to fill the pool, but the installers didn’t need to stay for that). They explained how to use the pump and clean it and we have had no problems with it. The pool is sturdy and the pump and equipment were all installed properly and works well. They even called recently to check that the pool was to our satisfaction!

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    Customer ServiceOnline & App

    Reviewed June 13, 2024

    After putting my phone number and email into their website, I read some reviews that I did not like about the company. Now have been calling me every 30 minutes for the past 4 days leaving a 2 second voice mail saying nothing. They spoof a number related to my cell phone to appear local, when they are obviously not because I do not live in the area that I got the phone number.

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    Customer ServiceMaintenanceStaff

    Reviewed June 11, 2024

    I love my pool. Customer service is top notch. Always willing to help. From the seller to installer to parts all very nice and kind and helpful. I’ve had pool for 4 years now so when I call the maintenance dept always has suggestions for my concerns.

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    Customer ServicePunctuality & SpeedOnline & AppStaff

    Reviewed June 9, 2024

    I would highly recommend not buying a pool from Blue World Pools. I had a scheduled date to have a rep come out and show me their pools. They did not show, and no call or email to cancel. I called Blue World Pools and they stated my appointment was not scheduled for that time. I asked to speak with a manager and I was hung up on. Upon calling back I was greeted by another rep who said that should not have happened and said to cancel on the website. I went to the website and was prompted to call yet again.

    I called to have another rep disrespectfully transfer me to someone who equally did not care that the service this company conveys speaks volumes as to why no one should do business with them. If you can't even get a kind respectful person of the forefront can you imagine what it would be like once you purchased a pool from them. Oh wait I can by the 100's of complaints against this company. Forever grateful I did not move forward and was shown the true colors before purchasing. Stay as far away a possible.

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    Customer Service

    Reviewed June 8, 2024

    Rob, the director of customer service is a rare gem. He has gone above and beyond my expectations! We met as strangers and now I feel like we’re family. I’m so excited for my pool installation! I feel like a child on Christmas morning.

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    Customer ServiceTechSales & Marketing

    Reviewed June 6, 2024

    The $399 pool they offer is a complete Bait and switch!! They pulled my credit without asking! The ding is still on my credit report and they came last summer! Plus, the pool advertised on TV is a scam. It doesn't exist! I called before my sales guy came out and the guy I was talking to said that they have NEVER, EVER sold the pool advertised for $399, or however much it was. We decided to change that! We listened to his spiel, and when he was done, we said we wanted the pool advertised for $299. The guy got so mad, he said, "well, you need a permit, and proof of this and proof of that" and we said, "No worries. We can get all that." We could! He got so mad we had to ask him to leave. I think he did that on purpose. Again, another $399 pool...NOT SOLD!

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    Customer Service

    Reviewed June 5, 2024

    We haven’t had any problems with our pool & we’ve had our pool since 2016. Customer service has been great when we have needed them. I highly recommend using this company for your pool purchase. This is a great business!

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    Customer ServiceTechPunctuality & SpeedStaff

    Reviewed June 3, 2024

    Scheduled an appointment and had to go out of way to arrange a time me and my husband could both be home or they wouldn't come. We work different schedules. The day of the appointment I got a call 3 hrs before where they tried to reschedule because they didn't have a a tech Scheduled. Then I told them it was hard for me to get a time for me and my husband to be home together while working opposite schedules so we wouldn't be Able to do this again because we had to cancel his Dr's appointment for him to be home and pay a cancelation fee already. So the guy told me to hold on then came back and said, "Never mind. I found someone that can be out there today at your scheduled time."

    Here it is 30 mins past Scheduled time. I call. Guy that answered sounded like he just woke up and was not back to reality yet transferred me without notice then get transferred 6 times and finally a guy gets on and says, "Yeah I'm sorry our tech's home got destroyed by a tornado and I got no one at the moment." So when I asked why they wouldn't of just canceled earlier in the day when I said we would have to cancel or call and notify me they were not coming instead of wasting my time he hung up on me... Complete waste of time and money. 1000% don't recommend. Not professional at all..

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    StaffTransparency

    Reviewed May 30, 2024

    The salesman needs updated information regarding the bleach used weekly to maintain the pool. The service dept. has been very helpful and specifically Mario the install manager is extremely knowledgeable!

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    CoveragePriceRefunds & PayoutsRates

    Reviewed May 30, 2024

    I have had my pool maybe 9 years and I had a hole in my liner. They wanted to charge me an outrageous price. I was under the impression that the pool was covered for life. Now I need a pump and was on hold for over 30 minutes and never got someone to answer. I bet if I was wanting a new pool they would pick up right away. I would not recommend Blue World Pools to anyone. It is a rip off. I have been paying for 9 years and still have not finished paying for my pool.

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    Staff

    Reviewed May 25, 2024

    I’ve been a customer with Blue World Pools for almost 10 years now. They’re always helpful and they have results oriented staff working for them. After my pool was paid off they even sent a guy out to my home to help troubleshoot my pool when I didn’t know how to get it going. Would definitely recommend.

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    StaffRates

    Reviewed May 25, 2024

    This company went the extra mile to make sure we were satisfied with their product. The installation was completed in a timely manner and the install team was very professional. I would definitely recommend this company to anyone interested in purchasing a above-ground pool.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed May 23, 2024

    I have enjoyed my Blue World Pool for several years. I like the fact it purifies the pool with an ionizer rather than harsh chemicals. Customer service has greatly improved. No long wait times and Justin and Brittany were so helpful and courteous.

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    Punctuality & SpeedStaff

    Reviewed May 20, 2024

    Blue World Pools did an amazing job at selling the above ground to us. The people were wonderful and very helpful. Our installer took his time and did everything at a good pace and was done in a day and half and he waited till water was in pool. We will recommend this again.

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    Customer ServiceStaff

    Reviewed May 20, 2024

    Blue World Pools installed our pool and we are truly enjoying every minute of having a pool. It is nice to have a place to share with our family and friends. This will be the first year to get it ready for the season and Justen from service gave us all the information we needed to get started. We did a water sample and gave him the numbers and he told us step by step what to do. He even sent how to videos to show us. He was very knowledgeable and very personable. We look forward to enjoying many years to come with our pool. Awesome customer service.

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    Customer ServiceStaff

    Reviewed May 20, 2024

    Awesome company, provides great service! Justin is always attentive. When we needed guidance they would always respond in such good timing. And always took care of us when we needed help. Thank you again Blue world pools.

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    Staff

    Reviewed May 17, 2024

    I have always wanted a pool and it didn't matter if it was above ground or in ground. Being able to lounge around and relax in the water and not have to drive or go somewhere except out my back patio door. This pool is amazing, and my kids love it too. No chlorine. No Salt. Eyes are turning red for the chemicals. Skin doesn't feel dry or scratchy. The service and installation techs are amazing.- New Braunfels, TX

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    Punctuality & SpeedMaintenanceRates

    Reviewed May 17, 2024

    We love our swimming pool, very low maintenance! Quick installation, you should find your own financing tue. Company's interest rate is high. You can find a better rate on your own! No chlorine or salt!

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    PriceMaintenance

    Reviewed May 17, 2024

    We have had no issues with the pool or with Blue World Pools. They give you everything you need. We order parts from them. 2 gallons of bleach a week is all that’s needed to maintain. Very inexpensive to upkeep.

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    Reviewed May 15, 2024

    If you haven't got yours yet what are you doing? Great, Great, Great quality. Swimming is believing. We get so many compliments on this pool. Our friends from up the road are getting theirs after seeing ours.

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    Customer ServiceStaff

    Reviewed May 15, 2024

    Great customer service! Handled my request in less than 5 minutes. Very courteous staff! You can't beat the value of the item I ordered... It was free with a few reviews posted on different websites.

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    Customer ServiceMaintenance

    Reviewed May 14, 2024

    We love the pool, easy to work with on almost everything. If you need something you just call them up and they work with you on the problem from problem with your pool or if you need replacement parts

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    Customer ServicePunctuality & Speed

    Reviewed May 14, 2024

    Customer service is always phenomenal and products needed are always available and if needed to be ordered it's never long. It's always quick. Been a customer for more than 5 years. Always a great experience.

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    Punctuality & SpeedStaff

    Reviewed May 12, 2024

    They were quick and on time. The process was completed in a timely manner and with best quality possible. The workers were very knowledgeable and friendly. They showed me how to work the pool and supplies. I would highly recommend this company.

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    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 12, 2024

    This is a very professional company. The sales agent was at our residence within a couple days and discussed all the options that were available and discussed pricing and it is very affordable. They are very quick with appointments and getting the installation scheduled so you can be in your pool enjoying the Blue World experience. I would recommend overall any other chemicals or salt pools around, it is like swimming in a clean bottle of water.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed May 9, 2024

    Today after being called by a rep that said they don’t have another option other than doing a soft pull of our credit before going any further. To which I said, "You do understand that it is illegal for you to say soft credit check if it’s not a soft credit check." He then quickly seemed concerned and gave me a direct phone number for the company to enquire from them directly. I called the number and hit 1 for sales. A man in a very unprofessional manner answer the phone. After he says Blue World Pools. I explained my husband and I intend to pay cash for the pool, so we just wanted to get some pricing info. "We’re not willing to give you our information for any type of credit check without pricing." He said, "Well then you better go to Walmart or Amazon." He said, "We have to pull the soft check to confirm you're the owner." I said, "Would you like to see the paperwork proving I’m the owner? I’ll email you a copy."

    He said, "Now lady you can just go to Amazon." Then I asked for his boss, and he said, "I’m the owner." I was like wow well if that’s the case good luck with your business. He then told me he’s been in business 40 years how about you? Which was already enough. I let him know of my line of work and said I would be sure to leave reviews at every corner. He then told me “OH YA WELL LET ME GET YOUR NUMBER REAL QUICK, SO I CAN SHOW UP AT YOUR WORK. At which point I was flabbergasted, this dude who claims to be the owner just threatened me. I was like maybe I should add the police to this phone call since you would like to threaten me. He then hung up. Reading reviews allowed me to know that they don’t do a soft pull. It’s super illegal for them to say that when it is not. In fact not only can they be fined the employees who said it’s in the script would be fined as well.

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    Blue World Pools Company Information

    Company Name:
    Blue World Pools
    Company Type:
    Private
    Year Founded:
    1982
    Address:
    9120 Double Diamond Suite 4925
    City:
    Reno
    State/Province:
    NV
    Postal Code:
    89521
    Country:
    United States
    Fax:
    (800) 533-5170
    Website:
    blueworldpools.com