About Blue World Pools
Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.
Overall Satisfaction Rating
- 5 stars
- 4 stars
- 3 stars
- 2 stars
- 1 stars
- Comprehensive packages
- Affordable pools
- Financing options
- Limited installation availability
- Extra fees for delivery
Blue World Pools offers affordable and deluxe above-ground swimming pool package options. Packages include pool equipment and a manufacturer’s warranty. Free installation is limited to certain states.
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Customer service and management are the worst I have ever dealt with. They have a don't care attitude, refuse to offer assistance and hang up on you. May 14th sales person was out I went with midline pool, was told install would be within 3-4 wks. I had to keep calling to ask about install date was finally told June 24th. Finance calls. Of course they upgrade you. I was told classic is the Cadillac of their pools the best, Fred also told me 4 inches deeper than midline. Found out today by Fred that midline and classic are both 52 inches deep. When I asked why did he tell me when we last spoke it was deeper the conversation ended because he tried to argue that he didn't tell me that and he hung up on me.
Supervisor Andria is no better she also has a don't care attitude as well and also hangs up on you. I received a call at 8p.m. night before my scheduled installation date to tell me it was cancelled. This whole company needs training in customer service and people skills. LET'S SEE HOW LONG IT TAKES THE NEXT SUPERVISOR TO CALL ME BACK!!!!
We have done the best we can under the circumstances. We absolutely do care! It looks like your installation date is right around the corner and we are at the finish line. Please feel free to conact me at 1 800 706 0907 ext 3031, Sean Warren. Management has absolutely worked with you to satisfy you.
We purchased a 27' round, 4' deep above-ground pool from Blue World Pools in 2020. We had a great summer, spending many hours in the pool with family and friends. It was a lifestyle-changing decision, as we found it became a great excuse to grill out, invite people over and relax. After deciding to sell our house that winter, the first thing we did at our new house was to call Blue World Pools and get the same pool again. This is our second pool in 2 years, and one of the best investments we have made. There is nothing more refreshing after doing yard work or a long day at the office than getting into your own pool. Highly recommended!
We love our Aboveground 24' pool. The Blue World Pools guy was awesome to listen to us and our needs and met them all the way. We use it all the time. Easy to clean and maintain. Love the sand ionizing filter. It is the best. Thank you so much.
I signed a contract & paid $4,500 with Blue World Pools to have an above ground pool installed and encountered the worst experience ever. 4/1/22-4/4/22 The installer (1 man) showed up 4 hours late day 1 & late in the evening for the next 3 days. Installer damaged the pool. On day 4, I called company and they terminated their installer and said they would need to bring a new frame and liner & I told them? NO? & I would cancel the sale. I followed cancellation instructions & I have proof of letter received within proper timeframe. They’re not agreeing & threatening arbitration & attorney cost.
Please contact me directly at 1 800 706 0907 ext 3031, Sean Warren. You have not been communicating with us whatsoever. We are more than happy to work this out but need your help to do so.
I would highly recommend this company for your swimming pool needs. Our experience was smooth from start to finish and we are loving our pool. The installation crew we had were professional and thorough with explaining on how to start up our pool.
Friendly and professional service from the representative that came and presented the pool lines to install. All of the promises of the company were fulfilled in the timeframe stated. Installation was professional and timely. Very satisfied and would recommend 100% to others.
Purchasing was very easy and hassle free. The installation company did a great job and in good timing. Blue world pools makes it very easy to make payments. I would definitely recommend this company to anyone.
Blue World Pools salespeople are very dishonest and will intentionally lie about many things including delivery times. I purchased a pool from Blue World Pools and the salesman said it would be installed in 3-4 weeks and they could fit the equipment through my 48 inch fence gate. 5 weeks later I just found out the opening needs to be six feet and installation is 3 months not 3 weeks. Very frustrating to have someone lie to my face multiple times for a sale.
We are not behind that far in any market. I know we have one of our best installation crews assigned to your installation. The opening must be wide enough to fit a bobcat through. Please feel free to contact me directly now and in the future at 1 800 706 0907 ext 3031, Sean Warren.
The first installation was cancelled and we had to wait a couple of weeks while they found a new installer. During that time they were very hard to get ahold of to try to get a status. The salesman that sold us the pool left a card and said call him anytime but when we tried he never answered or returned any of my calls. The new installers were kind and knowledgeable and did a good job. I am pleased with the final result but not so much with the process we had to go through to get here.
Love my pool. We are a year in and the only struggle is keeping the water clear. The first backwash caused a huge white cloud and we’ve fought it every since. Aside from that Blue World has been great. Jamie
Blue World Pools are great, it's been a year and we been enjoying the pool ever since. The pool looks great and the pump is very strong. The pool is a chemical free and that's what we liked about it, we run our pump 12 hours on and the pool stay crystal clear.
Called to make an appointment for a pool quote. Husband and I committed ourselves to 10:30 AM, today. NO one showed up. I called their 800 number. First person I spoke w/ sounded unhappy w/ her job and/or callers. Real attitude. Passed me to sales. Second person was short and gruff w/me right out the gate before he even knew who I was or why I was calling. He says we're not on the "board," whatever that means, and QUICKLY transfers me back to the first person. I tell the first person what little I know, and I am not pleased. She tells me someone "tried" to call us. I said nope; I don't even have a missed call. I went to ask her what phone number she has for us... and suddenly, just like that, the girl who hates her job is gone.
It was either a disconnect, or she hung up on me. I suspect the latter. I decide to give it the benefit of the doubt, and assume we were disconnected. I called back, and I happen to get her. I asked her nicely, did we get disconnected or did you hang up on me....and she says..."uh-hum." I start to explain and asked what's going on, and she now puts me on hold without saying a word (music starts playing), and someone else picks up the line. A nice person. So I ONCE AGAIN, start to explain, and ask where is our person. She tells us for some reason it's pending and something to do w/our deed??? 1. There is nothing wrong with our deed. Lived here for over 20 years. 2. They could have called and asked us any questions if they had any. I wouldn't trust this company after all of this. NO way.
I am very sorry for your inconvenience. We value and appreciate your interest. Please reach out to me directly at 1 800 706 0907 ext 3031, Sean Warren. We are a family owned and operated business that strives to treat all customers fairly and with respect. I will do my best to turn your experience into a positive one. We try and create a fun and postive work environment as well sell family fun!
We have had so much fun with our pool. The installation was excellent and timely. We have had it for almost a year and have had no problems. The care and maintenance is easy and the pool is beautiful. We have soooo much fun in our pool!
Items that were left out while the salesman was talking. Now we wish we would of never bought it. Not very happy with what we are stuck paying for. Nothing is right with what the guy said to us. Not any.
Please reach out to me directly at 1 800 706 0907 ext 3031, Sean Warren. I am eager to find out what the miscommunication from initial sale to installation is. Additionally, if there are items not recieved I am happy to look into it for you! We are a trusted name in the swimming pool business and considered to be an industry leader. We are a family owned and operated company that strives to treat our customers fairly and with respect.
We cannot say enough about the Blue World Pools team. They have been the absolute greatest. The pool is amazing, we have had no problems with the pool. The liner, the pump, the vacuum, all of it are fantastic. We are very happy and would and have recommended Blue Worl Pools to everyone wanting an above ground pool.
We love Blue World Pools. They were very easy to work with. The people were very nice and helped with every step of the way. Financing and payments are very easy. We love our pool and we would definitely buy from them again.
Our pool is very easy to maintain. The chemical balance is very easy to set up this spring. Over the winter it stayed blue and only required a few chemicals to get totally balanced and ready for swimming fun.
Everyone I dealt with was very friendly and helpful. Service was fast. We love the way our pool looks. Was set up and they did a great job doing it. I’ve called customer service a few times to ask questions and they always help answer anything I needed.
I love my pool! I have had a great experience with Blue World Pools. Installed on time and pool is top quality. I highly recommend. I also love the fact that I don't have to use very much chlorine as it can be expensive.
The pool is great and it comes with all the accessories like a ladder, chemicals, pump, vacuum, winter cover and oxidizer. The installation crew were great and answered all questions plus customer service is the best.
Great pool and support team which is available for any troubleshooting. Staff is hopeful and knowledgeable. My children love the pool cooling off during the long summer days and nights. Plus size it all increased the value of property.
First off, we never received our pool contract from the sales representative. Though I have asked for ours several times from different levels/departments within the company. Hold times can be 30 minutes plus for any department without knowing positions in the queue and you most likely will find yourself transferred/redirected for another lengthy hold. I have found hanging up and trying the number+extension again sometimes removes the hold time; makes zero sense.
The installation was a rush job with the ground not being 100% cleared or leveled prior to setup; blame falls on customer for not checking thoroughly enough. Be warned, there will be metal screws all on the ground where they assemble the metal posts; I stepped on one and it stuck nicely into my bare foot. We discovered seven more screws spread out in the area to include near the pump. Anything plastic needs to be double checked for proper alignment/fit; unfortunately breaks/leaks won't be noticeable until water levels are sufficient to discover the leaks. You will need an extension cord regardless of distance from outlet. No extension cord is provided and this was not mentioned to us until a few days prior to actual installation. Would be nice if a true site survey was conducted prior to day of installation; sales personnel are not trained on how to do this.
This is by no means a chemical free pool! Though we were told several times the pool only required weekly Clorox bleach to sustain it. We discovered after installation, that this pool requires ALL the chemical and testing maintenance an old chlorine pool requires. In comparison to my previous salt water pools, this pool requires substantial maintenance in time and money. Don't be fooled, this pool will cost you a lot to maintain it! For the cost to quality comparison, we definitely believe we overpaid for this pool! Just one of those experiences that proves patience is needed during these times.
Firstly we value and appreciate your businesss. My apologies if the installation did not go as smoothly as expected. If you encounter leaks directly after installation then we would come out and fix them. The installation team takes pictures throughout the installation to ensure it is done properly, and I am happy to share them with you. The screw packets come with extra screws, however they should not be left scattered on the ground. Balancing your pool water when it is first filled is absolutely normal, however moving forward it should be easier and more cost efficient to maintain. Please understand you need to contact our service department with help balancing the water with our ionization system. You might be being lead astray by a local pool store. We ask in a tape recorded conversation on the day of the sale if you recieved your copies of the pool contract to ensure this is done. Furthermore at installation you recieve an additional copy of the pool contract and retail installment contract (if you are financing). We are a family owned and operated business that strives to treat all customers fairly and with respect. Please feel free to reach out to me directly as resource moving forward at 1 800 706 0907 ext 3031, Sean Warren.
We were in the market for a pool and came across Blue World Pools. A consultant came out and we discussed packages. There were a few hiccups but they worked with us to resolve and rectify. My family loves this pool! It is huge and beautiful in our yard.
Had the salesman come to my house and it was a very well delivered presentation. Got set up with an install appointment right away and they came out within days. Installation took 1 day and was very clean and good work. Pool has been flawless since and we use it as much as possible.
The entire buying process was smooth and simple! From the salesman coming out to the house, to the installation process. I would definitely recommend to anyone looking to purchase a pool! My favorite purchase by far!
We called and they scheduled a meeting. He met at our convenience and spent lots of time answering all our questions & concerns. Helped us find ways for great discounts. Took a little long to hear back once we signed up, but finally it all came together. Installers were very nice, but didn’t put the pool close enough to the deck as we had asked. We had to build more deck! But, that’s not Blue World Pools. Everything has gone smooth from their end and we are pleased! We love our pool and hope to enjoy it for many many years!!!
Blue World Pools had very good customer service skills and they were very professional and polite. They even gave me their cell phone numbers if I ever needed. Blue World Pools are very sturdy and we haven't had any problems with our pool. I love my pool and so do my kids. I am one happy parent. It was a pain having to go places to go swimming and ask for favors but I saw their ad and I called them. It was very easy to set up an in home appt. They were very knowledgeable about their products and I am able to make payments that are easy on my budget, Blue World Pools has been nothing but good to my family and my family is very thankful that we were able to get a pool with them. Thank you.
The purchase and installation was seamless and me and my family are enjoying our new pool. The customer service was very helpful and knowledge. I believe I got my monies' worth and will refer others to Blue World pools.
The experience from beginning to end with Blue World was smooth. The salesman was very knowledgeable of the products. The installers were very informative as well. We love our pool and wish we had bought it sooner! Thanks for helping us make many new memories!
Blue World Pools Company Information
- Company Name:
- Blue World Pools
- Company Type:
- Year Founded:
- 9120 Double Diamond Suite 4925
- Postal Code:
- United States
- (800) 533-5170