Blue World Pools
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About Blue World Pools
Blue World Pools is an above ground pool dealer that offers high-quality products at an affordable price. The company delivers and installs above ground pools. Installation is included in the price and can be done in a matter of days. Financing options are available on Midline and Classic pool models. The company offers free site inspections and consultations.
Pros & Cons
- Comprehensive packages
- Affordable pools
- Financing options
- Limited installation availability
- Extra fees for delivery
Blue World Pools offers affordable and deluxe above-ground swimming pool package options. Packages include pool equipment and a manufacturer’s warranty. Free installation is limited to certain states.
Blue World Pools Reviews
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We've had our pool for a few years now and absolutely love it! It's become the highlight of our summer evenings. Installation took longer than expected but it was during the summer months. Overall satisfied.
Was a very fast install. Best investment ever. Cleaned their stuff up very well. Explained to me what everything was. Did not bother me till was completed. Gave me excellent gifts for my purchase. Reasonable price.
The pool guys who installed the pool did a wonderful job. They let the pool ready. The whole process from beginning to end was fast. People from blue world pools polite and friendly. We are happy with our pool.
The company representative was very personable and the process went smoothly. The pool was professionally installed and we are very pleased with the quality of the pool. Discounts were applied to the price of the pool, making it more affordable.
Had to replace pool pump within the first year, wrinkles in the liner, faded where steps were (had to move them). Terrible “warranty” and customer service when we called about the pool pump not working and the stairs cracking, plus dark spots in the liner all occurred within the first year and we were told it is not covered.
I would like to apologize for any inconvenience you have experienced in dealing with my organization. We go through a thorough process to make sure you are satisfied with your purchase experience. The pump is covered under warranty especially in the first year. Typically stains are caused by improper water balance i.e. minerals, organice materials, or chemical damage. Wrinkles happen in a liner if you drain the pool below where someone should. The water in an above ground pool does not need to be drained. I would love the opportunity to speak with you direclty and do my best to turn your experience into postive one. I can be reached at 1 800 706 0907 ext 3031, Sean Warren. We value and appreciate your business. We are family owned and operated business that strives to treat all cusomters fairyly and with respect.
The process was easy and the people were great! It took a little longer to process and get someone out to install... but once it was installed and everything was done it was worth the wait!! The product is amazing! We got a great pool at the best price and it will last us a lifetime! We love it!
We had a great experience from start to finish. Someone came out and discussed the options in person; which was great. The finance department was very helpful and the installation process was awesome. I would definitely recommend Blue World Pools.
The Sales and installation was perfect. Awesome pool and friendly service department. Everything was installed perfect and was on time. I would definitely recommend anyone looking for a pool to look no further than Blue World Pools. Their pools are the top of the line and literally no chemicals after once you get it at proper levels.
From the first call to the install we had a great experience. Everyone answered any questions we had. And the install was done in a day. The installers were professional and knowledgeable. Now we are all enjoying the pool.
This is a high quality pool. The pump, filter and liner are very good and should last many years to provide my family with a lot of enjoyment which it was purchased for in the first place. The installer did a great job.
The install of my pool was so smooth and easy. Lots of contact with the install crew, they were friendly and made sure that we understood what was being completed. Financing was easy as well. Love the fact that my pool is chlorine free.
Scott was amazing. He gave us lots of info for keeping our pool in good shape. Customer service was excellent. We needed a new pump and it was here the next day. An O-ring was stretched but they are sending out another.
I would recommend getting your pool from Blue World. They offer great customer from start to finish. They have even made a few calls after the installation to make sure everything is good with our pool. We absolutely love our Blue World Pool!
Although it took 8 weeks for delivery (because of COVID issues) we were still able to enjoy our new pool. This was installer's first install and we had a few bumps but he worked through them and kept us informed and did an outstanding job. I received phone calls throughout the process and was informed of next step. I would highly recommend Blue World Pools!!! Not too sure of their financing as the interest rate is extremely high so I did get my own financing through my bank. Can't wait for next summer to jump back in!!!
Installers were knowledgeable and nice. They knew what they were doing. They made sure they knew where the pool was to be set before installation process started to ensure there were no mistakes. They double checked their work as well.
We had a great experience with our Blue World Pool installation. We were informed of the process along the way. The installer worked with us to ensure the pool placement was exactly what we wanted. He was professional and made sure the job was done right and accurately. Everyone was friendly and always answered any questions I may have called about. I recommend this company for your above ground pool needs.
Very happy with our pool. Bought the 18' pool. The install was flawless. Got in mid Sept. Was still able to get a few swims in, all the way to Oct. Great instructions on how to close up for the winter. Looking forward to next swim season.
Install was great and customer service was amazing. They cleaned up after and did not leave a mess. Also showed me how everything needed to work and how to maintain it. Also when I had any questions they were there to help.
It started off rocky but once they got the ball rolling they did a excellent job!! Only thing they can improve is installing pool at better time frame.. I will have to wait to enjoy my pool spring... I was hoping this Summer...
We love our pool. The quality and size of the pool for the price is great. The set up team was great!!! Sale and customer service was misleading on the ordering process. I was able to talk to a team lead and she was great and had the right truthful answers.
We ordered our pool in June, it was finally installed in October. They were not good about letting me know when we would get the pool after we were initially told it would be soon. The installer did a great job.
Great install. Guys were very nice and professional. They showed up on time and explained the process very well. They went over all the equipment and taught us proper procedures. Josh was great. Looking forward to next spring to use it.
The entire process from the first phone call until the pool was installed was excellent. The install happened 7 weeks from purchase and the installers were knowledgeable and super friendly. They also had a problem with the pool we had ordered and upgraded at no cost to a larger pool.
My experience was so great. They take their time. I enjoy. They contact you about everything. This is my first pool. I love it. Ypou everything about this company. My pool is beautiful. You might want to give them a call.
I love my pool and so does my grandkids. They want to stay in it all the time. I would stay in it myself but the cold weather is coming. And it is sturdy and well built. I love how the steps on the inside is flush against the wall and the the ladder on the outside can be raised up and locked so no one can get in especially little kids.
Very informative and had pool done in a day. I believe that they sent the best to install my pool. The guy was very nice. I also enjoyed the guy who came to sell us the pool. All around was a great experience.
Sales rep had good knowledge of products & great brochures that truly show final product. Installation went very well, BWP handled all shipping needs as promised & had the installation company contact us for install date. The whole process went perfectly as planned. Excellent company with excellent products. Thank you again! R. ** - Ocklawaha, FL
I wasn’t on hold for too long and I get like they really cared about getting that pool out to me and making sure it was well put together. The pool is great and now in my backyard. My kids love it. 100% recommend.
My experience with Blue World was outstanding! I was always greeted with respect everyone is very knowledgeable and customer friendly. Our pool took a little longer to come than expected but other than that we had a great experience. I’m am so happy that we made the decision to go with this company
Very knowledgeable and would recommend to anyone. We been looking for good pool and the first visit was simple and to the point. The upgrade was awesome price was where we needed it to be. This whole purchase was easy.
Blue World Pools were great to work with. Everyone from the salesman to the installers did a great job. The pool installation went smooth and was did in a timely manner. The quality of the the pools was exactly what they said it would be.
Nice pool for our family. Customer service friendly each time I have needed to place a call for assistance. Easy maintenance protocol. Winterizing instructions are not very specific, but easy enough to figure out.
We bought a pool from Blue World Pools and we had a great experience. They were very communicative and the installers were very knowledgeable and friendly. The installation. Was challenging but they had no issues completing it. The pool looks great!
Purchased a pool from Blue World Pools June 6th 2021. Was told because I agreed to be a show pool that my pool would be installed immediately. Was in the contract I signed. After 6 June 2021 I did not receive any calls to schedule my install, EVER! I called only to get a voice mail that said they would call back in 24 hours, never happen, or once someone did answer told me they would call back, never happen. I only knew my pool was being installed, the day before the installer came, was because the installer answered a month old text I sent them on if they have a date for my install.
Pool installers come and install the pool and when I fill it up with water it leaked from the plumbing to the filter. So installers come back and fix it. Guess what? It has a leak under the pool. So two months have passed and Blue World Pools service tells me I am at the mercy of the installers schedule and they can't help me. Do not get screwed over like I did, stay away from this company.
My apologies for the lack of communication from the installation crew. Typically the crews are up early and working late into the evening, usually catching up with customers over the weekend. We are a family owned and operated business that strives to treat all customers fairly and with respect. If there is anything I can do for you now or in the future please do not hesitate to reach me at 1 800 706 0907 ext 3031, Sean Warren. We value and appreciate your business.
I had been looking for a pool for a long time before I contacted Blue World Pools and I'm so glad I did. The experience was great from the sales presentation to the installation. Everyone involved was so helpful and professional and I was even upgraded to a larger pool at no additional cost. WOW. I would definitely recommend this company to others.
Was easily done! Great pool. Kids love it. Sale team did good. Installation was quick and done professionally. Worth the money in this FL heat. Also warranty and if I decided to move they do it for me. Very pleased. Thanks Blue World Pools!
The salesperson was professional, and courteous. The installer was very efficient, working very diligently. The verbal and written instructions were easy to follow. I'm very satisfied with my purchase.
I had difficulty with the original installer. Blue World Pools went over and above to rectify the situation, and I was contacted by the Project manager directly. 3 new installers were hired for this area, and pool is now installed.
Stayed in touch through the process to make sure we didn't have any issues. Answered all of our questions. The contractor who installed the pool was knowledgeable and professional with a lot of experience. We are very satisfied with the results.
The pool is very nice and it is exactly like the installation crew said. Very quick putting it up and cleaned everything up. Very low maintenance pool. We are very happy with pool. The crew that installed it explained everything and still answer any questions we still have.
Blue World Pools installers were professional and courteous. They treated us and our house with respect. They cleaned up any mess they made during the installation and left everything in great condition.
Blue World Pools delivered and installed the perfect pool for our family. Even during the global pandemic, they were able to deliver a quality product. I was very impressed with the pool quality and the install team's responsiveness, hard work and knowledge about this pool. As a first time pool owner, I would highly recommend Blue World Pools.
The price for the pool was unbelievable and the, the quality of the pool is great and the ionizer is what sold us. We hoped that we were going to be able to enjoy the pool more for the summer but we did not get it soon enough but the pool has definitely met our expectations.
Had an above ground pool installed 3 weeks ago and follow up and customer service was great. Any questions or minor problems were resolved immediately by installer or Blue World Pools. Excellent service and great product. Recommend to anyone.
Everything was great with ordering and the waiting period was just as told it would be but after a rocky start with installation, Blue World Pools got us a new installer and sent them out as fast as they could and they got the work done. Was able to enjoy it some before closing up for the winter! Super happy with our pool and can't wait to open it back up in the Spring 2022!!!!
Blue World Pools was amazing during our purchase process. The salesman was super knowledgeable and the process went pretty quickly. The whole process overall was super smooth and everyone was super helpful and friendly and was ready to help every time I had to call. I would recommend them to everyone who is looking for a great affordable pool.
We brought a pool from Blue World a few years ago and with living in Florida it’s been the best choice we could have made. Nothing like cooling off in those hot summer days. Highly recommend anyone and everyone invest in a pool from Blue World.
The salesman explained everything and the installation people described what they were doing and showed us how to work everything on the pool. Any questions that we had we were able to call and they would be able to walk us through on the phone very easily.
The installation of the pool was professional and workers were polite and timely. The customer service department was very helpful and kept me in the know as to the how the progress on delivery and the date of installation. And the pool is beautiful.
After the first meeting with the salesperson, I saw some negative comments about the company. So far, we have had a good experience with them. The salesperson was nice and knew the product and the installers were professional.
The installation went great, it’s been a full year and all is well. Had to call in once for a service question. The response was quick and they addressed the need I had. I would definitely recommend Blue World Pools to my friends.
From start to finish the whole experience was great. The sales lady came in a timely manner and was very informative and she made sure we got a great deal. The installers were quick and made sure I was all set and ready to go before they left. I would recommend them to anyone.
UPDATED 4/22/2022: Our pool is approaching a year old and has provided us with loads of family fun. Maintenance has been super easy with the pump and filter system that came with the pool. I have added a screened enclosure which has reduced the amount of airborne debris that gets in the pool. Blue World Pools is the way to go as far as I'm concerned. Affordable, Attractive, and easy to maintain.
ORIGINAL REVIEW: We love our new pool. What a great company. Delivered and installed in one day we were swimming the next day. Installers were very professional and caring. They did a fantastic job. Our entire family loves the pool and I am very impressed with its high quality and appearance. What a way to beat the Texas heat. Thanks Blue World Pools.
I will definitely recommend this company to other people. They are very professional and responsive from the salesperson all the way to the installer. The price of the pool was good as well. The whole experience just was great.
We absolutely love our pool! I really love that we do not have to put all the chemicals in our pool! The pool is made from high quality material and easy to maintain. Any issues that we have had, Blue World Pools stepped up and solved the issue in a timely manner.
Our entire experience With Blue World was great! The installer was very knowledgeable, friendly and worked hard with his team to put up our beautiful pool. He answered all of our questions, and clean up in the yard was excellent. We have been swimming EVERY day possible! The Blue World pool is a high quality pool! We also can’t say enough about the ionizer compared to chlorine and salt water filtration pools we’ve had in the past - absolutely amazing!!! We absolutely love our pool.❣️
They did a fabulous job with the installation. We are very happy with our pool. I was extremely concerned at the beginning since there was no showrooms, but no… they did not disappoint us. I hope to ease anyone who may have had my concerns. I loved the installers. They were very professional.
Everything went as we were told from the beginning to the installation. They gave us a wonderful deal and the installation was very well done. I haven't had a problem with it at all. I think everyone should have this pool in their yard.
From sales to Instillations our experience has been top notch. Thank you BLUE WORLD POOLS for our new pool! We are expecting many years of quality time with friends and family enjoying our beautiful pool.
As a whole, the company is great. The salesman that came out was awesome! He knew his stuff and was very professional. Then we get to the finance department, where they weren't sure what stack my paperwork should be in, which ultimately delayed my pool install. I had to call them to check the status. Yes, they offered me free stuff, which wasn't the point. So what was supposed to take a month took over 2. So to the install process. Wow, the installers were simply amazing! They went thru everything, worked hard, very professional and helpful! Now, I understand this was a crazy year but I feel they could've planned just a little better.
The pool is a forever pool. Installation was done in one day like I was told. The pool is just as they said it would be. Very sturdy, not a cheap looking pool, very good material. Everything was explained to me in detail on how to care for the pool. I would recommend this company to people.
The pool purchasing process was a pleasure working with Blue World Pools, from the initial purchase to coordination of installation to final installation. Very knowledgeable, great quality and great aftermarket customer service.
The swimming pool from Blue World Pools exceeded our expectations. It is taller than I thought it would be and very sturdy. The employees were very friendly and talked us through the process of construction. We love it and are very pleased.
This company upgraded us when there was a problem with the size pool we ordered, their customer service has been stellar and the installation was topnotch! We are completely satisfied with our purchase and heartily recommend Blue World Pools!
Buying my pool from Blue World Pools was one of the best decisions I have ever made. From my initial contact with the sales rep to the day of installation, I immediately knew that this company was top notch. The sales rep helped me make the perfect selection to fit my lifestyle with her knowledge and passion for swimming pools. The installation was timely and the crew was fantastic! My daughter and I were swimming the next day. I feel healthier physically and mentally with my Blue World Pool. The only regret....I wish I had purchased one sooner.
Installer came around noon in the Texas heat and installed my pool, they worked as a team and showed me and my wife the basic operation and how to start up the pool. When they finished the team cleaned up the work space and left my yard like it was when they came, a great job.
My experience with Blue World Pools was Amazing. The pool we got is so amazing. It is big enough for my family. It's therapeutic for me and helps me with my pain. Recommend for anyone who wants a pool.
Team was very polite and professional. The demo lady was also polite, kept her mask on, explained things very clearly. Install team was excellent! They were professional and patient as I asked a million questions. Definitely find this a worthy investment.
It took a while to get installed. But they were awesome and I'm happy with my new pool. The installers were very nice and did a good job. So glad to have the pool and have enjoyed using it. I would recommend.
Updated on 06/07/2022: I have had my pool for almost a year now, and my family has enjoyed it to the fullest. It was super easy to winterize last year, and even easier to re-open for the summer. We will be spending A LOT of time in it this summer.
Original Review: The salesperson was super knowledgeable and helped me to pick the perfect pool for me and my family!! The installers were AMAZING and customer service has been exceptional!!! WE LOVE OUR BLUE WORLD POOL!
Sales rep was professional and knowledgeable. Installers were the hardest working men I have ever met. Customer service was top notch before and after the sale! Pool is impressive. Would definitely recommend!
The installation of our Blue World Pool was not perfect, but the delays were unforeseen. When the installation of our pool was delayed, Blue World Pools offered upgrades to ensure we would be happy with our pool. They followed up after completion to make sure that we were completely satisfied with our Blue World Pool.
We knew we wanted a pool and Blue World Pools had everything we were looking for. They have multiple options at different price points. We had a knowledgeable salesperson. Our installers were great and the follow up customer service has been pretty good.
We love our pool we purchased from Blue World Pools. It was the best decision we could have made. It was a great, fun investment. Once they came out to install the pool it was a smooth process. The maintenance on this pool is very easy. Anyone can do it.
From the start of our first appointment with salesmen to the installers of the above ground pool was very professional. They did everything they had told us they would do and then some. Very pleased with the performance of the company.
They setup our appointment and came when they said they would. Install was very efficient, done in like 4 hours. Had questions about the water levels once the pool was done filling and those were answered promptly. Very happy with our pool.
On April 26, 2021 we entered a contract for a pool. We have had four install dates, we have not received a pool yet. They did not call to say they were not coming they just don’t show up. It’s always the same excuse. We are paying cash for the pool it is not financed. I was told by Russ that we could cancel after they did not meet the 120 day stipulation. Now we are being told they can’t meet this date but if we cancel we must pay 50 percent of the cost. If you decide to buy a pool read the contract carefully or you will be held hostage by this company. They try to make right by offering steep discounts and add-ins but at this point summer is over, my family has not had any pool time and I could have bought the same pool for half the price and been swimming by now. Don’t trust a word they say!
I have had my 27' Blue World above ground pool for 3 years and it has been a delight. The company is pretty awesome as well. The staff are always friendly and ready and willing to help. Have a question about the pool?... Just call. They will have the answer! Maintenance is just adding 2 gallons of chlorinating liquid once a week (I put mine in on Sunday) and you're all set. The entire family enjoys cooling off in the pool on these hot SC days. I highly recommend Blue World Pools and I know you won't be disappointed.
The Salesman that sold us the pool was great, he very friendly & informative. Not a pushy salesman. Due to Covid, getting it here & installed took a bit but we expected that. Once it arrived the guys put it up & explained it to me very well. I was amazed at how great it looks. Thanks again Blue World. I would & have recommended Blue World to my friends & family.
Ordered Classic Pool March 24 2021 got installed on July 6th in VA. Took a while to find an installer also glad that they did not do it that early since it was really cold. Once we got a install date our installer from FL was wonderful. Provided everything including bobcat and sand and pool. Very professional and installed everything. Pool is very sturdy, love the pump and ionizer. Have Crystal clear water finally after we realized we did not use the correct bleach, the spill-proof bleach. Once we added the regular bleach everything has been perfect ever since. Looking forward to many years with our new 24 Classic Pool. Used our own financing since their interest was very high. Swim in it every day since install.
All around please with pool and customer service was awesome! Return calls promptly. Answer all your questions about testing water and everything. Grandkids love it and adults also. Very happy with our decision.
After a few communication issues with BWP and my installer, things got ironed out and we've been swimming without issue! We were hesitant with the contract and didn't read the fine print as closely as we probably should have...We learned that BWP has 120 days to get your pool installed once you sign the contract. Fortunately, our installer and the weather worked with us and we were swimming in about 50 days.
(I only selected one star because I couldn't select 0 stars - they do not deserve even one.) I have been trying to get my DELUXE pool repaired and made safe for use since its installation 20 May. It slid off its foundation within a few days of its installation and now sits off-level with a 4 inch drop on one side. It is now 12 July and the pool is still unsafe for use. I have called multiple times. I have asked repeatedly for assistance in getting this installation repaired and have received no cooperation from Blue World Pools.
A technician was dispatched on 2 June who reported his assessment that the pool needed to be reinstalled and that was the last I heard from them. Blue World kept promising to send technicians and not one has showed up. As of 23 July the pool is still unsafe for use and Blue World Pools has not offered any response. I have acted in good faith and have made every effort to get this resolved. Blue World Pools, on the other hand has not taken any action to resolve this situation.
This pool was supposed to have been a certified installation backed by a fully warranted product and yet the Blue World who made all those promises to get the sale - won't honor them once they deliver the product - lifetime warranty is only as long as a gnat's life - less than a few days. Blue World is poorly staffed, uses non-local, untrained and certainly uncertified installers - a clear indication that they are in an industry and market area they cannot sustain or support. They leave an unsafe product at great risk to the homeowner. I have filed a BBB complaint against Blue World. M. **.
My experience with the purchase of my Blue World Pool was perfect. The rep that came out to talk to my husband and I was new but very knowledgeable. The installation went so smooth. They cleaned up after it was installed and the main installer was very helpful showing us how to operate the filter system. I recommend this pool to anyone looking for a great addition to your home.
Very satisfied with my purchase of a pool from Blue World. The salesperson was friendly and informative. The installers were excellent. The children love it. The maintenance has been pretty easy, just like they said it would. My package came with such great items. Even a little things like the ladder. It was good quality, heavy duty.
The staff was great, very helpful. My pool is awesome. The installation was perfect. I bought this pool for my grandson and It is now his happiest place ever. Thank you Blue World Pools for making us so happy.
Affordable luxury pools. Great company. They are quick to meet your needs. Great product and customer service. Would recommend to many. The pools are free of chemicals so it’s not harsh on your skin or hair or eyes. They provide affordable financing at a low interest rate. I already had my pool for almost a month and I love it. Package comes with everything you need for this pool.
BUYER BEWARE!! Classic bait and switch selling tactics. We went with them anyway. The saleslady said chlorine free no less than 5 times. Bleach is a type of chlorine. They even had documents in her sales binder about how it was chlorine free. Anyways she inspected our backyard and said it would take less than a day and it would be easy. Their installer showed up late with not enough workers for the job (their words not mine) We were promised they would dig it into the ground the first few feet free of charge and the remaining feet for a nominal fee. They refused to dig lower than 18". They were supposed to show us that all rocks were removed from the sand prior to covering it but did not then wanted us to sign documents saying they let us inspect it. They were supposed to show us they used a herbacide to kill any plant life where the pool was going but didn't and wanted us to sign paperwork saying we did.
They were supposed to compact the sand/dirt and didn't so I have high and low spots in the pool didn't bring enough sand to build a cove around the edge so hopefully the liner doesn't leak. They were so late it took two days for the install. They also left 18" by 1' across buy 18' hole that was a hazard for me to fill in stating that was not their job even though they created that hole. When they left they left all the trash stating that they are under no obligation to remove it. This included their trash from lunch. When we went to dispose of all their trash it was then we realized extra parts, warranty documents and instruction manuals were put in with the food trash. I guess they felt I didn't need those, that their badly photocopied directions were enough.
We called Blue World pools several times only to get a voicemail and no return calls. When we started to fill all 13,000 gallons we found a leak so we again called Blue World this "trustworthy company" and finally got a person after being transferred from the sales department (go figure they always pick up when they try to sell you something) we were told there is nothing they could do. They have no control over how installs are handled and to contact the installed Campbell Pools in Texas. WHAT!!?? So called Campbell only to wait a week. By this time we noted that since the ground was not compacted the one side of the pool had sank 6" and was bending the frame. Mr. Campbell from Campbell pools said the only thing we could do was to drain the pool of all 13,000 gallons so he could come back and try to level better. He did but little did we know this meant placing brick under the posts and using dirt and sand from other parts of our yard.
The pool leak was never been resolved and Blue World now says they don't really warranty anything other than the liner if we can prove it was a manufacture defect. So lifetime warranty in my opinion is worthless. I only started getting phone calls returned after the 90 day install warranty had expired (that's pretty coincidental). If you have issues expect to pay over $100 for them to send a contractor out maybe. Expect them to be of little to no help if you have issues with the water. The company that makes the Ionizer recommends an entirely different maintenance program. I still have fights with algae every so often and the water is often cloudy after a lot of swimmers but after doing my own research that is common with ionizers and the reason makes sense.
The salesperson said Chlorine free at lead 5 times during the high pressure sale. It's not bleach is still chlorine and two gallons a week is about the a .4 Chlorine level which is the accepted range for ionizer by pool professionals (not Blue World Pools). In the end we feel lied to and cheated. The system doesn't works as advertised, the install was a nightmare and they ruined my backyard. They don't return calls and do not honor warranty related issues in a timely manner. I would steer clear.
Great Pool! The installers showed up at the appointment time slotted and were super professional! Also, the equipment, customer service and warranty is par with price paid. I would recommend to anyone.
DO NOT DO BUSINESS WITH THIS COMPANY IF YOU DON'T WANT TO GET COMPLETELY SCREWED!!! The salesman was VERY persistent and manipulative. Luckily we discovered a MUCH better deal of better quality with the same type of purification system that our salesman made sound unique and therefore regretted our decision by the next day. This company makes it EXTREMELY difficult to get out of the contract, even within the legally required three business day buyers remorse period. I had to pay over $250 just to send them a telegram that would get there in time as snail mail would have put me past that date and it can't be done by phone. Like I said, they intentionally make it extremely difficult. If they were a good honest company this would not be their standard.
I've yet to receive my deposit check along with my voided check for auto payments back as was requested in the telegram. Today, almost two weeks later, I receive this letter from them. I have yet to sign it as it's an agreement to not do exactly what this comment is doing, tell the truth about this company. Please take this comment seriously and look into this company outside of their site before you consider buying a single thing from them. This is the most shady company I've had the displeasure of trying to get out of doing business with! Please read this letter they sent me! Full disclosure, I have not yet signed this insane agreement so my comment here is not in violation of the agreement. Once I sign it, I will not say anything more however my feelings will not be changed!
Since I can't post the letter here, this is what it reads: 'Dear valued customer it has come to our attention that you have requested a cancelation of your contract. We hope you make reconsider at some point in the future as we know how beneficial a swimming pool is to families. We believe that a family that swims together stays together. If we can help you in your swimming pool needs at any time in the future please call us at 1 807 060907. Blue World Pools Inc is canceling your pool contract without penalty. We here at blue world pools are concerned about looking out for your best interest during these troubling economic times. We are here to help and support you because blue world pools inc loves our customers.
For us to cancel your contract and refund your down payment please fill out the following section and fax or mail this letter along with a copy of both the front and the back of your cashed down payment check showing where the money was taken out of your account by blue world pools inc. Please fax this information to blue world pools inc of Nevada 9120 double diamond suite for 9 to 5A Reno NV 89521 or you may choose to fax as at 7709881959 or 7709881967. I (we) Agree that blue world pools as an ethically superb company that has agreed to cancel our contract without penalty in an effort to help me (us) Out in our time a financial troubles. I (we) Further agree to never disparts blue world pools in any manner.'
Additional positive comments: I have none!!!! Also mind you, they are asking for a copy of the front and back of my cashed down payment check. Something I do not have because they've not cashed it or sent it back as I requested. I'll be filing a lawsuit against this company if they do not get this fixed and completely canceled immediately!!!!
Do not buy anything from them! Stay away from this company... They do not manufacture the pool; they do not stand by the installation, they do not stand by whether the pool is leveled or not; or whether there is enough sand under the liner. They make you sign a waiver so that they have no liability for anything... When the salesman comes they tell you everything will be cover... They are the best, their pool is the best, NOT TRUE! I don't even think the installers are trained by the company... They are just contractors. You are better off buying your pool from a local store.. Or Leslie pools and contract someone to install it.... Someone that you can check references!
I have 2 guys come to instal the pool... When I asked one of the guys how come they are not putting a solid base for the columns... He told me he didn't know anything about the pool installation... He was just a helper/day worker... When I asked the other guy he said that Blue World never told him he had to do that. Also I didn't think they had enough sand... Blue world made me sign a paper where I had to say that everything was installed correctly that day... I told them I don't know... I do not sell or install pools for a living! That is why I was paying them 15K for the pool ... So that they can make sure all of that is done correctly!!!! The guy told me but you are there watching them, we are not there. So it is your responsibility! So freakin unreal! If your pool breaks because of installation they are not responsible!
My family loves our pool that Blue World sold us. Everyone that has helped us with our purchase has been great to work with. Our pool arrived within the scheduled time. The installer was on time and did a great job setting the pool up. He answered our questions and explained how everything worked. I had a few questions later and I was able to reach someone who was able to help me over the phone. I’m very satisfied with our pool and how easily I can reach someone if needed.
It takes a while from payment to installation, but once it happens, it’s magic. The installation crew was quick, clean, and knowledgeable on my pool. I highly recommend this company to anyone who wants an amazing pool.
Everything was great. We decided to get a pool for the summer so we look up pools and Blue World Pools came up so we called and in a few days a salesmen was at the door. He explained the whole process to us about the pool so he set a date and we now have a nice pool. Thanks Blue world pools.
It was a very good experience. It was very satisfying. I would recommend anybody to Blue World Pools. Me and my family enjoy the pool very much. It's big. It's really refreshing to sit in the big pool on a really hot day.
Had a Great Experience all around! From the beginning, Sales representative was on spot and knowledgeable, Communication through the whole process was great, and down to the Install was Quick and Professional! Will always do business with Blue World Pools!☀️
The financing was easy and the staff very helpful and informative about any questions or concerns I had. I was kept informed about changes to the schedule for installation due to inclement weather. And the installation went smoothly.
Great customer services, the installers was very professional and friendly and cleaned up after themselves, left us instruction on how to start up the pool and how to weatherized for winter, thanks BLW.
My pool was installed on the day it was suppose to, as well as customer service has been awesome, I would recommend this company to friends and family in the future. Everything from start to finish was done in a timely manner.
In my experience this was a very good company to work with. Considering the pandemic I had to be patient which was perfectly fine. I understand things happen. We really loved our pool installer Doug **. He was the best. I’d refer him to anyone I know. We paid in full so I’d recommend doing that too.
I just love this pool. We are swimming every day. Spending time with the family having BBQ and swimming with the relatives. Thank you so much this is a great pool for an even better price. You should really get a quote now.
We love our new pool. It is definitely easy to take care of. The skimmer collects every bug and debris effortlessly. The automatic vacuum is the greatest invention. Just set it in, hook it to the skimmer and it does all the sides and bottom sparkling clean. It smells clean and refreshing since you don’t use chlorine. The ironizer keeps the pool so clear. The pool installers we excellent and had the pool up in a matter of hours. Everything is perfect.
Great quality. All has lifetime warranty and Great customer service. They experience how thing are done. Even. The installer as well. Blue World Pool made my kid happy. Thank for your help and help in getting our dream come true.
From the sales person to installation Blue World pools was a positive experience. Everyone was courteous, informative and helpful. The pool we bought is beautiful! The care of the pool is very easy to maintain and I would recommend this pool for a wonderful family experience.
They were very informative when giving their presentation and knowledgeable. Got us into the pool of our dreams. The installers were just awesome. They worked like well oiled machines. Couldn't believe how quick and efficient they worked. Don't regret our purchase one bit! Since the install Blue World has called several times to follow up and make sure we are satisfied and our needs are met. We just love our pool and are so happy we decided to stop wasting our time and money on those do it yourself pools and purchase a Blue World Pool.
Even though I live 4 miles from the ocean, sometimes you need a break from the crowds and sand. That's where you enjoy Blue World Pools. Once I made my decision, it was a breeze. My pool was installed on June 2nd, 2021. The installer (Donnie) was knowledgeable and did a great job. He was very helpful even after his job was complete. I have had my pool running for a couple of weeks now and have been using it without a problem. My family and I enjoy the pool. The water feels great and it is clear. The pool is very easy to maintain, I check the water levels, put a gallon of bleach in every week as prescribed and ensure the filter is clean. Very little maintenance is needed with the pool if the directions in the pool manual are followed. Look forward to making many memories! Would recommend Blue world pools!!
Our salesman was kind and courteous. He came the same day I called in the pouring rain! The finance representative was wonderful. We had a rocky start with installation scheduling and the installers rescheduling but we are pleased with our pool and the kids are happy! The maintenance hasn’t been bad. You just have to follow the guide, and use the bleach once a week, test your water and adjust as needed. It’s mostly common sense. Nothing is perfect ever in this world so we never expected perfection. Overall I am pleased and looking forward to warmer days and swimming fun!
Blue World Pools will probably remove this from their comments however if you are thinking about purchasing a pool through this company do not do it. The customer service is horrible. I spoke with a field technician named Will who was very rude and disconnected the call after he talked over me. They maintained that they don't do a hard credit pull. They lie. I had to call them four times and received different answers each time. The first young man told me there was a hard credit pull.
I decided not to do it. They kept calling me everyday for 2 weeks so I finally said I was told there was a hard pull. Is there a hard credit for or not for $400 pool and they said no. It is not. I said, "Why would the young man tell me?" He said, "We do a title search." They didn't ask for my social. All they said was "We will take your name and number and or birthday and do a title search to make sure that you own the land." That was the first lie. After calling back and getting another representative he also ensured me that it is not a hard credit for so in my stupidity I said okay. You can check the deed. You can check the title. I did not give them authorization to check my credit however 3 minutes after getting off the phone with the agent I received an alert from Experian that said, "You have a hard inquiry on your file.
I immediately called Blue World back. It's a ** to speak with a supervisor or a manager. The agent transferred me to a field technician that would be Will. I explained to him what took place and he said, "Unfortunately that's our policy." I said, "Well I need you to correct the inquiry that's on my credit report. If not I will civilly sue you" and he snorted and said, "Huh you're going to sue us over two points on your credit report huh" and proceeded to talk over me and disconnected the call. That led to me calling three more times asking for a supervisor and or manager. They kept me on hold for a very long time.
I finally reached another representative a female and I told her I'd been on hold for about 15-20 minutes and she said, "Hi ma'am that's nothing. You usually on hold for an hour an hour and a half hold on" and then she transferred me to a supervisor. I stand corrected assistant manager that kept saying to me unfortunately and however after I became very frustrated and explain to them that I was going to sue them next because my FICO score is not to be played with.
I reached a young lady at their corporate. What they said was their corporate name Selena who said that she would retract the hard inquiry however I had an appointment for tonight at 8:30 in which they canceled because I was complaining. This company is not reputable. They are not customer friendly. They do not care about anything but the sale and they are liars. If you are thinking about it don't do it because I'm not finished with them. My next stop is Better Business Bureau, Facebook, Yelp and Google reviews anyone that will listen.
We are so happy with our new swimming pool that we purchased from Blue World Pools. Customer service was great and kept us informed. Our install went perfect and the installers were awesome. The grand-kids are loving the new pool.
We purchased our pool last year. We love love love it. We have made many many memories in our pool. Thank you Blue World Pools for giving us a very fun memory maker! We have enjoyed our pool. It’s a lot better than going to the lake.
I purchased one of the pools from Blue World Pools. It has been a very positive experience. They've been very easy to work with, waited hardly any time for the pool to be delivered and installed. Very happy.
Blue World Pool was great! There are a lot of negative reviews on Youtube, but we have had no issues with their product. Getting the pool chemically balanced took some time and extra money, but now that we are balanced, it is only taking the bleach once a week and some shock here and there. My kids love the pool! The only flimsy piece to the pool is the ladder. But, we plan to change them out in the future. The installers, were fast and knew exactly what they were doing. The stone breakers is the family that installed ours and I we loved them! They explained things to us a number of times without getting frustrated. We first time pool owners and they had a lot of patience with us!
I am a 30 year Army veteran, with a son and daughter in Afghan. I am so upset because ever since I got in this contract I have been lied to about installment of the pool. It went from 4 weeks of approval to several weeks to month. I have one of my sons coming on RR from the war and I wanted the pool so bad for him because he likes to float. I need help. I just don’t know what to do. This company is treating me like YOU TAKE WHAT DATE I GIVE YOU OR YOU JUST DO NOT GET THE POOL UNTIL I FEEL LIKE IT. I need this pool install before the 18 of June 2021. Please if you are planning to get a pool e-mail and I will discuss what happened and how much it has cost me….Please, please help. I just don’t know what to do anymore
The Pool installers, Ronnie & Cole were awesome. They answered whatever questions we had and are very professional! I love my Pool! We had a rough time in the beginning but all in all everything worked out and we were given everything that was promised.
My experience with Blue World Pools has been very good. Every representative I’ve spoken with has been professional, courteous, extremely knowledgeable and very helpful. This includes customer service reps from salesmen to finance to appointment setters. Even after the installation, I received a call to see how my installation was handled. This is outsourced but they were terrific also. The blue water pool seems to be a much better constructed pool than others. Overall I have been very satisfied.
I had a salesman to my house on a Saturday 5/22. I said I needed a day to think on it because I wanted to think and research because the costs is so high. He was back on Sunday 5/23. The price went up $1k. He told me he couldn't guarantee June install but was certain it would happen especially because of no financing. He even put in my cash order that day with a manager who was told about the June push. I got a call from installation on 6/4 stating they just received my file (2 weeks after sale). They still haven't scheduled it as of 6/8. I waited 25 minutes on hold to be told she isn't doing scheduling again until end of June and they are already into mid-end of July. I cannot stand being lied to for the sake of a sale.
Our Blue World pool is a great quality pool. We love how sturdy it is. The walk down steps are perfect for elderly swimmers. It feels like we have an in ground pool, just that it is above ground. Perfect. Now we feel safe that the dogs won't accidentally fall in and drown. Thanks to all of the friendly customer service reps who have called to ensure that the pool was installed properly. Our installers were excellent and very helpful with information on how to get the pool up and running.
The sales experience was executed rather well, the customer service was exquisite, they worked with my family and I to get us exactly what we wanted. Install day was great, pool came out excellent. The installer had great expertise in the installation of the pool. They also were very timely, showed up on time and finished in a timely manner. They were very respectful and honest, any questions we had they took the time to answer and do a tutorial afterwards of how to run the pool.
Love my pool so far. I had great installers and Blue World Pools has answered every question I have as a first time pool owner. My mother and I will hope to enjoy it this summer. I also added a deck. Thank you Blue World.
Blue World Pools is an experience well knowledge pool company, from the sales person that will come to your home, to the experienced installer that will come do your installation explain everything and anything pool related to you. You can call their offices anytime and not have to wait on hold forever. I would recommend them to anyone wanting to have a pool installed
Their pools are of good quality. They are very professional and knowledgeable of their pools, I would recommend them to anyone looking for a pool. Everyone from the salesperson to the installer knew what they were doing
I recently purchased a pool from Blue World Pools! I am extremely satisfied with the entire process from start to finish. The salesman was wonderful the installers were amazing and now we are swimming in our brand new pool Just in time for summer! I would highly recommend Blue World Pools to anyone looking to have a pool installed!
Great Customer Service in all areas! I have had my pool for two years and they are wonderful! Finance department is always available and eager to help. My pool was installed two years ago and I have never had any issues. Would definitely recommend to anyone looking for a great quality pool with even better customer service.
The Blue Worlds Pools experience was great! The entire process was so simple from Sales through Installation. The Sales guy was very knowledgeable on the products and discussed every option available in great detail which allowed us to make the best choice for our family. On the day of installation, my installer explained everything that was going to happen. Once the pool was up, he walked me through what I needed to do to assure all went well with start-up. Shout out to the Blue World Pools Service Department too! I have called them a couple of different times to make sure I knew exactly what I needed to do! They were patient and positive as they worked with me. We opted to finance with Blue World Pools. They make that process easy as well! Now my family is loving our new pool just in time for summer!
We love our family pool! It has enabled us to host amazing parties and be able to bond with our children more. We love being able to spend more quality time with our family and friends. It was the best decision our family has made.
Great company and great pool! The installation team was great and the customer service is awesome. We highly recommend this company. We have had our pool for a year now with no issues. 5 stars from us!
Pool was installed quickly. We have had no problems since. The pool still looks great and it is easy to clean and maintain. We would recommend this company to anyone who is wanting a good quality pool.
Great service and product. I like that there are no chemicals required to be put in the pool. It has like a softener system in the pump. My kids love it! The install took a little longer than expected but that's ok. The finish product was worth the wait.
Was scheduled for a quote twice in 1 day. Customer service did not have the knowledge to express verbally why these appts kept getting cancelled. Then had a heated convo with one of the customer service reps that had the nerve to contact me back on my cell phone, whispering in the phone threatening me. I have attempted to contact the company to no avail. Can't get a return call, can't get a hold of anyone. Horrible customer service.
For 2 months I have been trying to get the pool liner warrantied and have been getting nothing but a headache, always put on hold for at least 30 min and then sent to a website that replied back to me after a month and said they no longer handle their warranty. All this is due to a bad install leaving rocks on the floor under the liner, all I want is a new liner that should have a lifetime warranty but I guess that was a lie too, and I would install it myself and do a better job than their installers. Anyone who does not believe me is welcome to come out to my home and see for themself.
We are very pleased with the install of our pool and the crew did a great job with installing and instructions on the filter system.. The Co. kept in touch with us on the before progress and after. We will refer Blue World to our friends.
Installers did a great job. Enjoying owning a Blue World pool. Everything was explained very well. When calling with additional questions they have been very helpful. The pool is very sturdy. The ladder is great!
When we decided to have a swimming pool in the backyard, our intentions were to get, as always, three bids for the job. However, for the first time since I can remember, we settled for Blue World Pools and ended our search for a pool company on their first visit. The sales individual proved to be efficient, knowledgeable, courteous and trustworthy. We signed a contract after only listening to about 20 minutes of his sales pitch. All of the various Blue World departments that contacted us to 'seal the deal' were over the top pleasant and proficient.
Blue World Pools is awesome... they reached out to me on multiple occasions about my satisfactory and also gave me an amazing deal on my pool! Thanks again blue world pools. You guys are definitely the best hands down!!
I was very pleased with the experience that Blue World Pools offered. The salesman was very knowledgeable, finance was very accommodating with helping me with a payment that I could afford, and the installers were great! Diana B.
Sales department was so understanding and the installation was great and fast and we got our pool quickly like a month and half and then they kept calling to make sure everything was going good. And I just wanted to say we love the price. A lot less than anywhere else.
I I name is Kevin ** and I just wanna let everyone know how great a company Blue World Pools. Just want to let you guys know also just know how great the customer services and also how great the installers are and how great of product have.
We purchased a Blue World pool and they has installers come out to install. We are pleased and satisfied with them and their services. They do offer their own financing, but we used our own. They even upgraded our pool from a midline to a classic.
The process from having a sales rep visit us, to completing the contract, to installation went even quicker than we were originally told. Very happy with the whole process. Would definitely recommend to others.
Pool was exactly as promised. Easy process. They took care of everything. Have had our pool going on 2 yrs and we couldn't be more happy with our decision. Always offering great deals on products and service for our pool.
The Sales Personnel was experienced and very detailed. Answered all our questions and helped through the process to take care of our worries. The installation Process, was beautiful and went with worries.
We had a bad experience with the first installation but Blue World got on it and got another installation team out here and we couldn't be happier. We do recommend them for your pool and pool needs. Way to go.
We bought a 24 ft round above ground pool. Blue world kept in touch with us through the whole process. We were able to finance for a monthly payment we could afford. The pool is beautiful and we love it.
Buying our pool was simple, the installer contacted us and set up a time that would be good for us. Maintenance on the pool has been a breeze! I love that the pool doesn't need a lot of chemicals to stay clean. Very happy with our pool.
Great Customer service! Very courteous and always willing to answer questions regarding the pool. They walk you through, step by step, if you have any issues with the pool. They respond in a timely manner. The pool installers were very nice as well. The ground was wet during install but, they made sure they didn’t ruin the landscaping in my yard.
I was going to give 4 stars but Salesman was good, no pressure, we did get pool from them, install took more time than they promised, but it is a 27 ft pool and it was 100 deg out, so maybe just don't promise one day install, for nitpickers, like me. But overall it is a nice pool with lifetime warranty. So what is 2 day install in the stream of time? I'm sure the pool will give us years of family fun.
Blue World Pools was a great company to work with. Being a first time pool owner, I had many questions and they were more than happy to help me out with everything. Installation went smoothly and installers were very knowledgeable. I would recommend Blue World Pools to anyone who is looking to get a pool.
Pool is constructed of top quality components. Installation crew was very thorough and professional. They even helped us choose a more constructable location for the pool than we chose with the salesperson, and performed additional site preparation at the new site. Our grandchildren love the pool, and so do we!
The Installers seemed experienced and could answer all questions asked, service was as scheduled and seemed dependable upon their word. Pool is made to last, the pump seems heavy duty as well, we are very pleased with our pool.
We had a great experience with the installment of our pool. The installer was very knowledgeable and was very helpful. When something went wrong, he was right over to fix it! His response time was very fast also.
If you are a land owner this is the perfect pool for you.. Me and my family are in love with our above ground pool.. You can design any kind of deck to go around them. I would recommend this company and their pools to any land owner.
The installer showed up in a timely manner and took the time to explain everything that he did. He showed us what we needed to do to start up our pool for the first time. The company is very good about taking care of problems and questions. I would recommend Blue World Pools to anyone wanting a pool.
Perfect Above Ground Pool for my family and I. We differently recommend this pool to family. We are having such a good time and making many new memories and the best thing about this pool we are doing it safe in our own backyard.
Blue World pool was very professional and helpful during the process. Answered all my questions and concerns. The install went great and on time. Came back out to fix some settling issues we were having and made sure we were happy.
I called December 9, to get an extension on my payment. The girl agreed to charge my account 12/25 instead of 12/21. On 12/21 they charge my account. I had 5 minor monthly reoccurring charges that were coming out of my account on 12/22 and thanks to World Pool I incurred 5 $35 overdraft fees. I called on 12/22 irate of course because we had an agreement to extend my payment. I did my due diligence to avoid these fees specifically.
To make matters worst, ironically they had no record of my call on 12/9. How convenient, the girl even specified the last four numbers of the card saved on file she would have charged on the 25th. The lady I spoke to was super unprofessional and said she would have “Mrs **” call me (today 12/23) and just as I expected I didn’t get a call. When I told the girl “your company has low standards of customer service” she replied back saying “We are not customer service, we are collections.” Pool is great however my pump was installed very un-leveled. Go with a local company! It’s cheaper! And they normally value your service! This company doesn’t care about you once you buy! I should of listened to ALL the reviews I read! Shame on me. Lesson learned!
We love our Blue World pool. It took a little longer than expected to get the pool installed due to Covid. Blue World Pools worked with us and we were able to get the job done. Our installer was amazing and did a fantastic job. I am very happy with the outcome of our new pool. I recommend Blue World Pools to anybody looking for a pool next summer.
Had some delays in shipping due to pandemic but staff kept me informed of changes. Installation staff was amazing. Not only did they install but also reviewed maintenance and winterizing with me. I highly recommend this company.
They were there when they said they would be and did a professional job. My sister and I love our new pool. We spend most of the day in it. I would recommend this pool to everyone. If you go with someone else, good luck.
One time they call me to make a payment, when all the payment suppose to be deducted from my account. And then she want me to gave her my information from my account. I told the lady that I need to check with my bank.
They had some issues understanding my phone number and account info for my automatic payments, and I had to call and wait on hold to fix those a lot. This is just a small grievance though, because their classic pools are the greatest! The installation team was a local of TN and his wife. At first I was confused there were only 2 people and a Bobcat, but they worked so hard and my pool was up in 6 hours! I've read all their reviews on Google and Trustpilot, and I want to make it clear. I had no intention of spending more than $400 on a pool from them.
Yes they try to convince you to get the more expensive pools, and they're really persuasive (NOT high pressure though). The reasons they give are legitimate. It all boils down to 'you get what you pay for' and their classic pools are fantastic quality. I've never been happier with a purchase. The people at Blue World Pools made my vacation during Covid-19 as safe as it gets. I don't even have to leave my house!
Very friendly and answered all my questions about the pool and told me how to take care of it and said to call him if I need anything else to help with the pool and to put gravel around the pool.
If you are looking for a quality and beautiful above ground pool, then call Blue World Pools. Our pool is gorgeous. And safety is their top priority. The ladder is sturdy and if you have small children they have a safety feature for you. The filtration system is so good that we seldom need to vacuum. Our property had more than a 3% grade; therefore, we built the area up and surrounded it with a brick border. The soil was very compacted and the installers had a tough time with the drainage pipe, but they were successful in the end. The installation only took a day. We are very pleased with our pool.
Salesman was very knowledgeable and flexible on the pricing for the Perfect Pool for our family. Install crew was very professional and went over everything pertaining to care and maintenance for our pool. We’ve been in the pool everyday during the COVID-19 pandemic and enjoyed family time with family. We look forward to many more years of enjoyment, with a lifetime warranty that’s perfect for us.
Installers were Professional, knowledgeable, and provided excellent information upon installation completion. Follow up prior to, during, and after installation was appreciated. Love my pool and look forward to many years of enjoyment!!
The sales person was very courteous, and the installation was very professional, no complaints. I would definitely recommend Blue World Pools to anyone for a wonderful purchase and installation experience. Blue World Pools rocks!
It was the beginning of the summer and with the Covid Pandemic and unable to do anything we came across the Blue World advertisement on social media and decided to take a chance and called. We were great with a really nice person which took my information and made me an appointment with a salesperson. A few days later a salesperson came to my house and at the time I was available and showed us all the information. We deed decide to get the pool.. and few weeks later we got call from our installer and booked it again at my convenience. Then 3 weeks later we had a pool installed and we are so happy that we decided to go with blue world pools. Their customer service was great and we the installer were very polite and helpful ... Thank you blue world pools!! We love our pool!!
Ordering was very easy and selections were great not overwhelming so making a decision on what pool I wanted was simple. The installation was quick efficient and well done. Installed in one day with no issues or future problems so far. Explanation of equipment was great. My installer was excellent on all steps. My family chose their top of the line 25ft round pool but was looking at their lower end pools but after reviewing choices the best bang and the quality and features of the pool we picked was well worth the money. From reps to installer no issues and all were great and professional.
Been one of the best things we have done, the whole family enjoyed up to the point it was just too cold, the wintering was easy. Can’t wait till spring to open it and enjoy the pool and summer even if others are still closed due to covid. And we can enjoy ours any time day or night and it added a great value to our house.
I had been wanting a pool since we moved in to our new home. After looking around and doing some research I came across Blue World Pools. I had a salesman come by and give me a presentation. I was very happy with everything he showed me as far as what type of pools and systems they had to offer. My spouse and I signed up and purchased a 24ft round pool. The pool was delivered and set up in less than a month! The install team did an awesome job and everything was in excellent condition. We have had our pool now about 6 months and is our most used amenity! We love it!
I am completely satisfied with the my classic Blue World Pool. The purchasing was very easy. The installation was very well done. The pool is high quality and I would highly recommend this pool to family and friends. We love it! We have been complimented on it from neighbors.
My experience with Blue World Pools happened at the onset of Covid 19. They were great overall. My only issue was the customer care was not communicating with me. I'm sure they were overwhelmed with the pandemic as well. I am pleased with my pool. They were great at making sure all the parts came replaced quickly - a piece that broke in transport. Made sure the installers cleaned up and have us basic start up instructions. The installers we fantastic, stayed while I asked questions, took the time to show me what I needed to know.
The process was easy. Everyone was great. All my questions were answered. Even in the middle of a pandemic the process was seamless. From beginning to end. The only thing I did encounter were long wait times when I called.
Well the at home sales person needs a lot of work. Should not say something you are getting and then the main company doesn't even know what you are talking about. After waiting for an install day to be given, finding out that the company never received my paperwork. Like any contact that has a lot of personal info that now has still not been seen by the company. Taking 3 hour of my day at work to finally getting a hold of someone that I was able to get paperwork to the company via email and scans. That person really went out of his way to make sure that I was taken care of. The installer did do a great job at installing the pool and letting me know everything I need to know.
I purchased a pool from Blue World Pools in May, 2020. The installation team of 2 began the work in early July. An unexpected storm with high winds came through my area and destroyed the walls before the men were able to put up all the supports. They got as many attached as they could, even while it was raining, but the storm was too much. The men cleaned up the property and worked with Blue World office personnel to replace the damaged product. They completed my pool in late August; the delay was not the crew's fault, and the foreman kept in touch with me while I was waiting, which I greatly appreciated. The 2 men worked non-stop until the pool installation was complete, and did not leave until they were sure I had an understanding of my responsibilities regarding the filling of the pool as well as the start-up process. They were friendly, respectful of my property, and I have enjoyed my pool because of them.
Pool was installed quickly when the contractor finally got started. He had equipment problems but overall we love it. Got it late in the season due to covid-19 but can't wait to swim next summer. Customer service was also helpful.
I love my Blue World Pool. I recommend anyone to get one. The kids in the neighbor love coming over and playing in the pool with my grandkids. I have added things around the pool to make it look like it is a safari theme.
Everyone from the sales team to the installers were professional and knowledgeable. I am happy with the quality of the materials and the pool looks great. Be prepared to find a place for the soil removed from the installation area - I had around 3 yards removed as there was a bit of a slope where we put the pool. I had a low area on the side of my house and I was able to bring the grade up significantly using the excess soil.
Pool was professionally installed; mechanicals were thoroughly explained; company provided phone support and website videos for extra help with winterizing. Really enjoyed having our own backyard pool this summer!
Sales and installer were great. Will suggest to family and friends.!!! We had issues out of our pool liner tearing 4 days after installed but got replacement within a week. Installer installed new. ☝️
Bought a pool from Blue World Pools and was kind of skeptic at first 'cuz of all the bad reviews but now I'm glad I did and the pool Installer awesome as well. Definitely can't wait until summer so I can enjoy this pool.
Product and material so far so good. Installation from purchase date was a long wait due to COVID. Ordered in July and officially had our install the beginning of October. Blue World Pools GA. Department don't have respectful or concerned customer service agents. Very rude, as I told the Nevada Dept. Moving forward our first installer damaged our lawn as well as our neighbors. Our 2nd installers were the BEST! They were patient and took their time as far as answering our questions, by us being first time pool buyers. Awesome!! We didn't shop around as we probably should've...it's pricey! But we intend on getting our money's worth!
Thank you Blue World for making this such an easy process. Negotiation, finance and installation was hassle free. Family swim time for years to come will be enjoyed by us! Covid summer sucked, but Blue World Pools made it worth it!