Blue World Pools Reviews

Above ground pool purchase. We love our pool! Blue World Pools have been awesome! The people are friendly and helpful, we had a little trouble with the installation, but called Blue World Pools and they took care of it. This pool by far is the best pool ever! Low maintenance. 2 gallons of bleach a week and that's all the chemicals we have in it! We have had a lot of swimmers and we just add a extra gallon of bleach to shock and we are good to go! We will definitely buy from Blue World Pools again! Thank you Blue World Pools!

Very satisfied with the purchase of a pool this past summer. Great customer service this far. Looking forward to many more family memories made with the investment. Very very pleased customer..wonderful.

Blue World made our pool purchase easy. After an initial visit, we were scheduled and the contractors did the installation in one day. We love our new pool, it's still going strong with these high September temperatures.

We absolutely love our above ground pool, but we weren’t told all the details by our salesman! So make sure you find out ALL you need to know before purchasing! Customer service is always on point, and very polite.

We got off to a bumpy start, but the installer was very knowledgeable and we finally got it finished. Our pool is absolutely beautiful and very, VERY easy to maintain. We have enjoyed it as much as possible. Thank you Blue World Pools.

From the first time with the salesman coming to our home, to customer service, to the owner, to the installation and then again with customer service, has been a great and very rewarding experience. Highly recommended!

The installer were knowledgeable and professional. Completed the install in no time. Pool was up and running in one day. They worked with our schedule. Went over all the working parts and explained how to winterize and keep it clean.

The installation was great. The installer were very knowledgeable even about calling the water company and saving me money on the filling of the pool. They showed how to maintained the rest of the summer. They also gave me some tips on what to do around it as far as plant and rocks.

We bought a pool and have had nothing but awesome customer service. Ever since day one every thing was one time. The installation people did an awesome job. Left the yard clean and neat. Was very helpful with question.

The entire team is very insightful. On top of things our salesman was very good helpful. The finance department was very helpful in finding the best deal. The installer was on time and worked in a clean timely manner. They all know the business. Answered all my questions. Love our pool. Recommend to everyone.

Bumpy start with scheduling someone to come out but once they did and we decided to get the pool everything happened on time and exactly how it was promised. The company also did everything they promised they would and the pool looks and works great.

We were very happy with the install. The installers were very knowledgeable and worked quickly to get our pool up and running. We are extremely happy with the final product and would definitely recommend this pool.

We love everything about about. I have told a lot of family and friends about. I set was pretty fast to me when thought I don't the installer will say that. She explained everything. Showed us how to use everything.

The salesman was polite and friendly and the installers delivered everything that was promised. I love my Pool! It is very low maintenance as was promised and it's an 18 foot size perfect for my purposes of exercising and staying cool. Thank you Blue World Pools!

The Blue World pool installers were very professional. They arrived and worked until the early morning hours to get the job done. Everything was cleaned up and water filling when I woke up. The pool is great. Great investment for years on end.

They were very friendly and they worked really hard to get the pool installed. It was a good experience with them. Will recommend them to get your pool installed. I'm sorry I forgot their name. I'm bad with name.

Overall the pool and install of the pool were excellent. The pool has performed as promised. It took a bit to get the pool installed once all the paperwork was done. But there is a limited amount of installers. I think that is good because that means not just anyone is installing the pool.

Salesman arrived as scheduled. Covered packages for different size and shapes. We chose the package we liked. Signed the paperwork. Here is the only issue I have. I did not get a copy of the pool package we ordered. Get a copy. The cover was in the package we agreed to. Still have not received the cover or a response to our inquiry. The installation went as promised, timely and professionally. The installer was great. He asked us a lot of questions and answered all our questions. He even answered questions we hadn't thought to ask. He has even called twice to see how things are going. If the salesman was as caring as the installer, it would have been a perfect experience.

From the initial meeting with the salesperson to the final installation Blue World Pools and its contractors provided excellent service. Every question we had was answered in a timely manner and every concern was handled with great care. Our pool is amazing! It's everything we expected. We have recommended Blue World to all our friends. Everyone in the customer service role should take notes from Blue World Pools. We will be a customer for life!

Salesperson was informative. Installation was great & done in a timely manner. Customer Services is top notch in dealing with you. They kept in touch to ensure quality service & to make sure you are satisfied with results.

Extremely Satisfied. The installation of our pool went smoothly. The guys were on time and very friendly. They asked for our approval through every step of the process. They even walked me through the setup process for our new pool. Again they were very friendly and polite.

The BWP department make sure I was getting a great deal. They also doubled check with me, make sure I got all my products. They were very professional. They make sure I was satisfied. I definitely would recommend them to anyone. They definitely gave a 10 out 10 service.

When looking to invest in an aboveground pool I am very happy that I chose Blue World Pools. My experience with this company has made me very happy from the salesman straight to the installers. Very professional, knowledgeable, and willing to get the job done. Thank you Blue World Pools for everything.

Blue World Pools have a great staff AND ARE GREAT TO WORK WITH from sales to the installers. Great company. The pool is something everyone should have. Each and everyone with Blue World Pools are great pros at the job they do. Thanks. John

Fantastic pool. Love it. Carlos and his crew were awesome. Very polite and cared about installing the pool. Very trustworthy. I love my pool. They explained all about it. No regrets. Glad to show my pool. It’s awesome.

I am pleased with our pool. It is all I was told and more. If given the chance I would purchase again. Installation went as planned and now I have a clear beautiful pool to enjoy. I extremely like the liner thickness and feel that it will last for some time to come... This pool requires little maintenance and I really like the automatic cleaner.

We just got our pool installed and it only took one day! We are highly satisfied from the first interaction with the sales Rep, to customer service to pool installer! I would recommend Blue World Pools!

We had a good experience from the salesman to the installation guys. They were very courteous and made sure my yard was good and the trash picked up before they left. We were very satisfied with our pool.

We have had a great experience so far. No problems with installation. We are enjoying our pool. Love it!!! We recommend Blue World Pools for anyone looking for a above ground pool. From start to finish the experience was great!

Our experience with this company was not the best. We ordered our pool in April, provided all of the documents needed and they still asked for more. We provided those, the people in the finance department were rude and left rude messages on my voicemail. The pool didn’t get delivered until mid July. We had to personally buy some of the pvc pipe for the installation when everything was supposed to be included. The installer did a great job. That is the only good experience we had with this company. We love the pool but I would not recommend this company.

It was a great all around experience from the time the sales representative came to the door until they were here to install the pool. They were all very kind and friendly and helped with any questions or concerns. We have really enjoyed the pool and would recommend to others. Thank you Blue World Pools!

Blue World Pools has been very professional from start to finish. They have a wonderful customer service team, assisting you even after the pool is installed. Their installers work very proficient and left my backyard top notch. I love my new pool!!!!

Excellent customer service reps were very patient. Each time I called I received nothing but great customer service. I am very confident that the pool I chose with the help of the sales rep will benefit me. Big shout out to Liddell in finance whom I talked to on numerous occasions during the contract process. Each time that I spoke with him he never once appeared to get frustrated with me. YOU ROCK. He deserves a promotion!!

On April 16,2019 we purchased a 24’ round pool and paid 18,000 in cash. We then had 5 cancellations and my husband missing 3 days of work before it was installed on June 6. They finally installed the pool and did a very rushed and sloppy job! We got a rushed 15 minutes instructions. We found 4 screws missing on the laterals and one in the bottom of the pool. The worst part is we have huge sink holes in the bottom of the pool. The ground is flat here with no rocks! The ground was not prepped right. I made multiple calls to the service department and was told the supervisor would call me back. That never happened! One month after the pool was installed the police showed up with a warrant for a felony because the installer rented the machine in our area and never returned it. He used our address! I want some answers! This company is a joke! We are supposed to be a show pool! I would love to show them the bottom of my pool!

I had no idea how awful this experience would be. I purchased my pool on April 30th with a promise for it to be installed by Memorial Day. The pool was not installed until July 23rd! During that time Blue World sent out the different installers with little information for the delays. Each installer is an independent contractor so they operate differently. None of the installers informed me that they would dig up a large portion of my yard and leave me to deal with the aftermath of a huge pile of dirt to be hauled off.

We have had our Blue World pool for a year and a half and it's been great. We enjoy it a lot and our grandkids love coming over to swim. It's so easy to maintain compare to other above ground pools and the water is crystal clear. Happy with our purchase.

Blue World Pools is an excellent company that provides great financial help with getting a pool. If I have any problems with my pool I am able to call Blue World Pools and get help with my pool. Excellent customer service! I’m glad I can enjoy my pool with my family this summer.

Updated on 08/01/2019: Finally got my pool installed. Nightmare. Installer sucked. In hurry. Paid 500.00 to fill. Now it leaking underneath. Sidewall kinked. Sloppy job. Total take down. Redo. They said they will not cover the cost to refill leaking at skimmer filter. Said someone will contact asap. No one has. It sucks. Get the pool 27 round. Cannot use it.

Our pool was installed right after Memorial Day. The installers were great! They worked fast and managed to get the pool up in half a day, right before storms moved in. We have reaped the benefits all summer!

I called about the $299 deal and was told I had to be a homeowner to purchase which is fine, but was hung up on when I mentioned the homeowner wasn't nearby and before I was even able to tell them I'm translating for my parents so I had to be the one speaking. I've never been hung up on by a company before. It was completely unprofessional.

I got a pool from Blue World Pools. They came and leveled the ground and put together our pool and was done within 4-5 hours. Within a week after filling and testing water we were swimming! This pool is not like a chemical pool. We love the fact the water is crystal clear and you can see the bottom of the pool 24'x 52" deep pool. We love that you can open your eyes underwater and it doesn't burn! It's an investment we'll enjoy for years to come.

Salesman and installer did an excellent job. Very professional and prompt service from sales to installation as well! Very happy with our purchase and able World Pools, a great experience from start to finish!

We just purchased a pool from this company and we are so pleased with the help we received from everyone from sales, finance to install. They had our pool installed when they said they would and had it done in less than 2 weeks. So far we have had no problem with this company. We are very satisfied customers.

Grateful for a smooth installation process and we love our new pool! There were no surprises and we felt confident in every person who represented Blue World. We would recommend to anyone. Great job!

I signed a contract with Blue World on May 25 2019, I told them no financing, I would provide cash on delivery of pool. The salesman and people on phone both told me 2-3 weeks. I was given no date until I called numerous times at which point I was given a date of June 10th. No one showed. No one called. Then I finally reached someone and I was given a date of June 20th, then a date of June 21st. Then a date of June 27th, then June 28th. Then an installer called to tell me he would have someone here on July 8th or 9th guaranteed. It is now July 9th and no one is here, no one has called and I am unable to reach Blue World installation (option 2) or the installer who called me. No pool still and I assume it will be once summer is over before I get a pool but they did great because they got my $500 deposit out of me. I paid $500 to get the runaround from everyone in this company. Very dissatisfied with everything about Blue World Pools. Thank You.

Installer took their time and did a great job. Very friendly. The company was easy to deal with from salesman to customer executives to installation team, they gave us a pleasant experience overall. We say thanks!!

I love my pool. Very easy to maintain. I would definitely recommend spending the extra money on this pool. So worth every penny. This was one of the best investments I ever made. So glad I made this decision. Customer service was great, always a phone call away.

Very happy with this company for my pool. Any worries I had or thing need fix they was quick to fix the problem. They always wanted to make it right. They did what they said they would do. Easy to contact.

Updated on 07/08/2019: I wanted to update my experience through the process of buying a pool from BWPs... See my post from the 5th of July...I still do not have my financial paperwork or know what my monthly payment is going to be in writing. I called and emailed BWP on Friday the 5th of July to get this information and spoke to someone within the installation department (finance department transferred me) who said they cannot get it because my file can’t be found, pretty sure VP Sales is sitting on it. The person I spoke with said she would track it down and call me back that evening or Sunday and never got a call back.

From the saleswoman to the installers everything went smoothly, no issues. Company calls you and verify every step of the process to make sure you are getting what you want. Pool is awesome!!! Very easy to maintain, and then if any questions there’s help just a phone call away.

Wonderful experience until installation time. Scheduled, No Show, five times. Installer even went into detail that he wasn't getting his paycheck on time. Finally got ahold to Jeff ** after leaving voicemails to call me back. Hopefully we will resolve this issue & I will not have to continue to bug people. I paid cash or this pool and would like to put this behind us. My husband has lost wages of $1600 waiting for an installer to never show. I even offered to install it myself. I just want my pool that I saved for, Please.

The pool is the best item that we have ever bought. Should have gotten it a long time ago. We have lots of fun with the family and the grandkids love to swim all day and I like to relax in it. The pool is wonderful and we are very glad we got it.

We have a brand new 33' x 18' Blue World pool that was installed a couple of weeks ago. The day after installation and filling the water, we had severe rains and the sand washed out from underneath the pool and the bottom is jagged and the liner broke against the braces. We have been working with the installation department (Jamal) and he has been wonderful. They replaced the liner and the installation crew is coming today to resurface the pool. They said they would send us gifts (have not seen any yet) for the inconvenience and the lost expense for filling the pool and having to refill.

Every time I call them they are very easy to talk with. Also very in helping to solve any problem that I may be having. To step by step instructions. I have enjoyed doing business with Blue World Pools!

We have had our pool for 6 days. The buying process and set up was so easy. They came to our house and discussed our options. We talked to financing then they scheduled installers to come. They set the pool up by noon. After the pool was up it took about two days to fill up. We did all the recommended steps and have swam every night since.

The installation department and crew at Blue World Pools is a joke! I paid for my pool in full on May 18th, I was told it would be installed on June 1st, no call no show. Then it was June 16th, no call no show. They brought my pool on June 19th and dropped everything in my yard and left. No call no show on the 20th, dug a hole in my yard on the 21st. Mind you they didn't show up until 12:30, they left before 5. I called Blue World Pools, the girl was very nice and understanding. Supervisor was supposed to call back, that didn't happen. Showed up on the 22nd at 11, put sand down and left. Now it's the 23rd, no call no show. I called Blue World back, spoke to Gerald, who was a complete smart **, basically said he doesn't know what to tell me, oh well!!! The salesman was great, the guy on the phone was great. But after they got my money the customer service went to rock bottom!

Very satisfied with our pool. Very easy transaction. Installer was outstanding. They finished our installation in the rain, made sure we were satisfied and understood the operation of our pool. Would recommend.

The final product, a Classic pool, is absolutely worth 5 stars. The route to get there can be a difficult one. I was extremely skeptical of the process due to all the bad reviews. Essentially it comes down to the installer. It's a gamble whether or not you get a good one. I would recommend asking for the installer's previous reviews before allowing them to install. The salesperson was not entirely knowledgeable about the pools themselves, so there was a little misinformation in the beginning.

Having bought this 27 ft pool was a great event. The pool is huge and looks fantastic. It will be a great asset to our home. Am waiting to have others come and look at it. I would recommend anyone wanting a pool to check out Blue World Pools as they look great and are so enjoyable to be in.

We scheduled to have our pool installed Friday at 7AM and made it clear to the installer that my wife would be leaving at 10AM so all paperwork must be done by then. He finally showed at 3PM without so much as a call or text to let us know he would be late. Once installation was complete we began the process of filling the pool and quickly found it was leaking 400 gallons per day. We called Blue World Monday as soon as they opened and were told to contact the installer (subcontracted). I reached out to the installer and was told that he would be ordering a new liner and main drain but three days later Blue World called me to do a survey on my satisfaction and it was discovered that repair parts were never ordered.

I love my new pool. The salesman was very friendly. Customer service has been helpful and my installers were fantastic. The installers spent a lot of extra time going above and beyond to make sure I was happy. The pool is well constructed. Made out of sturdy materials.

We ordered our pool and in less than two weeks we are swimming in it! How cool is that? Installation only took one day and they were very hard workers. We love our pool so much as it has created a wonderful family time together and the entertaining in it is the best! ♥️

Blue World Pools gave me a courtesy call before they came out they were on time. They installed my classic pool. They did a great job. They were always on time. Very polite and make sure that everything was in place and working properly. After my pool was installed they even had the courtesy to call and say, "Hey Miss ** has everything you doing is everything working fine. Do you need anything" and that just made my day. Good job Blue World Pools. Keep up the good work.

Great company to buy from. Good customer service and fast installation. There was no pressure to buy and there were a lot of different options to choose from. The salesman was very professional and answered all our question to satisfaction.

Called about the $299 pool. Was told needs to be a homeowner and if married my husband had to be home with me to talk to the salesman, was not told to set aside 90 mins for this! Monday salesman shows up, starts talking and I tell him, "I only have 10 mins. Can we talk about the pool." Was told, "No it's 90 mins long" and he has to go over this book. I told him, "If we can not talk about just the pools now then I will not rebook." If I would have been told it's 90 mins long I would have booked this appointment after work not during my lunch hour! All I wanted was the $299 pool but he could not even sell me this, wanted to upsell me! Too bad I had cash in hand! I did not care about the upgrades or other pools!

Blue World Pools has proved to me that some companies still care about making their customers happy. From start to finish, Blue World Pools is number one in customer satisfaction in my book. From the initial sales call, to post installation, they explained every step in a format that anyone could understand. Everyone was friendly and willing to answer any questions I had. The installation of the pool was done professionally and quickly respecting both my time and my grounds. The quality of their pools also stands out from the rest. From the ground up this swimming pool is built to last. I couldn’t be happier with a pool company. Definitely recommend Blue World Pools for your swimming pool project. Thank you BWP!!

I got off to a rocky start, but due to constant support from service, I got the water perfect. The group that put the pool together didn't share enough info for me to move forward with water maintenance, but the great guys at Blue World got me squared away.

Purchased a Classic Deluxe 24' round pool. Took the installer 8 hours to install and instruct the startup and operation of the system. The pool exceeded my expectations. Service answered all questions.

Great company to do business with and would recommend them to friends and family. Their customer service goes above and beyond to make sure all of your questions are answered, as well their hours of operation are very helpful.

I love our pool. Installation was simple, and communication good. Everything runs in a smooth and timely manner. Pool was installed, and runs smoothly. My family enjoys the refreshing pool on a summer day. The pool is kept clean, and functional. Communication is kept well wherever I may need assistance.

Blue World Pools did everything they said they would. We had a few hiccups the year before and were unable to get the pool. The next year we came back, and they honored everything they said they would. If there were any issues, they diligently fixed the problems.

My grandkids love this pool! Great investment for the family! Thank you Blue World Pools. I was skeptical at first, but they came thru with everything they promised, I made the right decision using Blue World Pools.

We love our Blue World pool and would recommend them to everyone. The product and service along with the installation team are top notch. Everything they said we received and we are very happy! If you're looking for a pool check them out.

They have been great to work with. Love the pool so far. Only hold up was weather. Can’t wait to have friends and family enjoy it with me. Hope the service is as good in the future as it has been so far.

Once we got an installation date and got connected with an installer. Things went very well. Every time I call the staff is very pleasant and helpful. We are loving our pool! Love the fact that the pool is chemical-free and we are learning how to keep it up.

Love the pool, good quality. Experience not as easy. Salesperson was not knowledgeable of rules in our area. We ended up with smaller pool than she insisted we could get, and was ordered. Finance department attempted an upsell, which I did not appreciate. Installation took several weeks longer than told. Ladder parts missing. There was a leak after installation. Took a day and a half to get installation company back out to repair. Thanks to who Mark came out, did repair, had parts to get ladder installed.

I want to share my dealings with Sean Warren and Blue World Pools as well as my professional salesperson. A company is only as good as a leader and this is my experience to share. My salesperson was most professional and told us up front that she was here to make sure our experience was good and we made a sound decision. She did her part most professionals. We ended up not purchasing a pool however when I can I will purchase because of the salesperson. I had an opportunity them to speak with the owner Sean Warren. Same professional manner as my salesperson. Kind hearted and listened. Answered my concerns and is a great leader. I will deal with this company again. I am so appreciative of the owner and salesperson I met and worked with.

The experience was very exceptional! The guy who installed it brought a crew of about 5 guys. He explained everything they were going to be doing and did exactly what he said. Friendly and informative. It was even lightly raining and he didn't stop. Then he showed us how everything worked after installation and what to do once we got water in it. Would recommend again.

My experience with Blue World Pools has been easy and a great experience. I made the inquiry and within seconds I received a phone call to set up a site visit to inspect the site and receive information about their products available for my location. From the time I contacted Blue World Pools until the pool was filled and ready to swim was 3 weeks. Some of that time was because of me having to remove a few trees to have room for the pool. Overall everything moved fast and by the time I was ready for them to install they had the pool and was out the next day to install. If you are looking for your own place to relax and cool off this summer then I would very much recommend giving Blue World Pools a call.

We purchased a 27 ft round classic pool. The process went well, other than the rain which they can't control. We have had a issue with the ladder, but when we contact Blue World about it they quickly resolved the problem. Seem to be very responsive and communicate well.

I contacted Blue World Pools who sent out a knowledgeable salesman. Him and his wife also own a Midline. Talking to him made it easy to decide what I wanted. No pressure from this company at all and everyone I've spoken with has been super helpful and if they couldn't help me, they put me in touch with someone who could. I love my pool, it is actually bigger than I thought it would be. It's very easy to keep clean even after all the rain had my water turning green. 2 gallons of Clorox Bleach and 6 hours on the pump and my pool was back to the clear Blue color and testing was also good! I'm really glad I chose this company to provide my pool entertainment for my family.

We love our pool. Customer service has been very good to us. We have enjoyed swimming in our pool. The thing I like the most is we don't have to deal with chlorine. Our kids and grandchildren love swimming in it, and the people that put it in was very nice and helpful.

I had been very interested in adding an above ground pool to my property. One night I was up and saw an ad on Instagram for Blue World Pools. I called the next day and with a few days a salesman came to my house. He was not pushy in any way. We surveyed the property and found the perfect spot to put the pool. I had originally sought out to purchase the Midline pool, but I upgraded to the Classic 27' pool. Financing was smooth, even for someone with not so good credit. The whole process before the pool was installed was about 2 weeks. Then here comes the pool! The installers were so much fun, I was so happy I could watch the entire process and learn a lot more about the pool as it went up. It has been about 10 days since I received my pool and we have been in it almost everyday possible.

Could not be more pleased, from start to finish Blue World Pools were great. They did everything they promised and more. They told us everything upfront so we could make up our minds on which pool we wanted without any pressure. Then we decided on the Classic Pool. We agree on the price, and they said it would be a couple of weeks and the installer would call for a time, and HE DID! They came out and installed it in one very long day, but were very thorough and did a great job. Never once did we have any problem. These guys are very professional and customer oriented. We would highly recommend this company. Thanks for a summer full of fun in our new pool.

I am happy with the end results and I am sure we will have many enjoyable times in our 24’ BWP. The pool quality is there and so far I only have had positive experiences with both the service dept and customer service dept. I was disappointed with the time it took to install the pool after purchase but understood that it was peak time. I was not prepared for the way the installer left my yard, they had to level the ground and left mounds of dirt for me to have to replace because they said the pool had to be filled before the dirt was put back in place and left all the boxes in a pile for me to carry to the curb. The installation was completed in one day and without complications. I think had I been prepared for what my yard was going to look like I would not have been so upset!

I had a salesperson named Jamie. He lied and misled us. So many times. I called several times to the finance department and got transfer I guess to the sales manager and for the inconvenience. He said he would give us solar lights and some floats for the pool. That didnt happen at all. I am getting my pool installed today. The lights was never put on my acct at all. The agents and management are rude as all get out. Dont expect no help from them especially install manager named Jeff. He is rude, non helpful and down right ignorant. He is a complete **. The damage my fence and wont do nothing about it. I even tried to talk to the general manager Mr ** and they wont let you talk to him. So stay far from this company find you someone else. They will cause you heartache and grief. They will stress you out.

They are great to work with. Very fast installation!! Great people! We love our new pool!! The guys that installed the pool worked hard to get it up and cleaned up their mess! We are more than excited to have had a great experience!!

We've had our Blue World pool for two years and love it! I had to call in to order the flex hose for our pool pump because ours sprung a leak. I spoke with Aylia and she was great! Very nice and very helpful.

From the very beginning that we started researching pools and pool companies, to the wonderful agent that came out promptly and explained everything to us, to the installation, Blue World Pools made it so easy for us. Everyone was very professional and knowledgeable about all the products and services and was able to answer all our questions thoroughly. The installation crew was very professional and a great group to work with. We will highly recommend this company to anyone and we look forward to many, many years in our new pool.

When I purchased the pool it was May 8th. They told me it would be less than 3 weeks it will be installed on May 22nd. The team that came here to set the pool up was absolutely wonderful. They cleaned all their mess up and explained everything in steps how it was going to be done. It was a very hot day but it's up and I love it.

We really love our pool since it was installed. The salesman did a great job explaining our options. The installer did a great job placing the pool where we wanted it. Both the installer and Blue World Pools made sure we were instructed on how to use it.

Would give no stars if possible.. In order to set up an appt with a salesperson this company wants to run your credit to “make sure you are who you say you are.” They set up the appt, then they call back to say there are no sales reps in my area. They said they will mail out a brochure and a request form for me to fill out and mail back in.. I have tried calling back several times only to be put on hold for more than 30 minutes. I tried the online chat, just to be told she would have someone contact me & then she discontinued the chat while I was still typing, this happened twice! If this is how Blue World Pools does business, I definitely will not be using them for anything..

Very easy and fast purchase! Great Customer Service!! Salesman that came to our home was nice, polite and very knowledgeable, he was upfront with us about everything and we didn’t feel forced into buying. Installers were also amazing and did everything efficiently and beautifully.

We were looking at buying the pool at a special cost of $299 for the pool. We decided to go up to a larger sized pool. We have been very pleased with the decision that we made. Not only are we pleased, but the grandkids as well.

We have had our pool now over a year and the company and people that are with Blue World Pools are very easy and pleasant to work with! From the very beginning, we had someone that made an appointment to come out in detail went over everything and then no pressure to make a decision. After we made the deal then came communication and dealings with the installers that were beyond AMAZING people!

On Monday 5/27/19 we noticed that our pool level seemed to be a little low. Tuesday, my husband noticed that it was lower than the prior day, so he added the hose and let it run for 2 hours. At that point, he noticed that there was a lot of water in the yard. After 2 hours, the water line was even lower and the yard was more soaked. We called on Weds to request a service call. I spoke with Chi. He said that we had to pinpoint the leak before they would send someone out. My husband had previously gotten into pool and searched, but could not find the source of the leak. So I told the gentleman that. He said they could send someone out to find the leak for $150 and then we would discuss the cost of repair if it wasn't warrantied.

I have wanted a pool in my backyard since I was a child. Blue World Pools made it possible. I have always heard that pools are expensive start up plus yearly maintenance. While the pool we bought was more money, the amount I will be paying for maintenance totally made it worthwhile! Another major plus is the fact that I do not have to spend all summer making sure my pool is safe to swim in and can enjoy it instead. I totally recommend Blue World Pools to anyone. My dream has been made possible.

Blue World Pools are a great company! They installed our pool when they said they would. They have great customer service if you need them. They have called to check that we are happy with pool. Installation went very well. The Installer was very knowledgeable of how the pool should be installed and how it operated. He answered many questions we had being 1st time pool owners. I highly recommend Blue World Pools if you are wanting a pool. Our pool is so simple to operate and maintain. We love our pool!

Installation was done very professionally. A little delayed due to weather. Customer service was very helpful and polite. Enjoyed my pool all last summer. Low maintenance. One complaint I have is that you have to purchase ionizer yearly which no one told me about, Waiting on my new one so we can start swimming.

Highly recommend Blue World pools. Have not had any problems at all. It was set up and installed in two days and the area was cleaned up from the construction. Only complaint is having the chemicals for pool explained better.

We absolutely love our pool with the new ionizer system! We have had it for almost a year and we don’t use any harsh chemicals and our pool only turned green once because we went about 3 months without adding bleach or running the pump.

We contacted Blue World Pools and made an appointment. A week later we met with a sales representative in the convenience of our own home. After answering all our questions and explaining everything we purchased a pool. We were swimming in our pool three weeks later with our granddaughters.

We found Blue World Pools through an internet search and chose them because of their customer service and full service installation. We didn't know how to install a pool and really wanted it to be all inclusive with whoever we went with. Blue World fit that criteria. They were great throughout the whole process explaining everything. Their installers were here on time and delivered the materials as stated. They have also followed up with us to make sure everything has gone well.

It's a corporation that brags about being the largest pool company. Well, with the largest company means lots of corporate mouths to feed. Which means "You the consumer, will be paying for their high end golf games, expensive lunches, and their filthy habits". The guy wanted $15,000 for the low end pool. Their sales pitch offers customer viewing. I don't have a problem with using my pool as a gallery. Seriously a local company with 4-5 years experience is going to be much better than a large corporate company that has your money in their pocket. They don't care about you. They care about themselves. Please pay attention to details. Details I saw were 25 gauge steel. If you don't know much about metal I can tell you this. The lower the gauge the thicker the metal. 25 gauge or 25 gauge is very thin.

I just purchased a pool from Blue World Pools and my experience was very good. I was a very happy and excited customer when I got finished with the purchase. The sales rep was very polite and he did not pressure me into anything. He came to my home and talked with me and answered all the questions that I had for him about the pools and the filtering system. The other people that I spoke with during the purchase was just as polite. I would do it again.

We have contacted the Blue World Pools about cancellation of our pool. They say you have 3 days, BUT in your packet there is no form to fill out. So after contacting them by phone they tell me a Manager will contact me in 2 days! Well that puts us over the 3 day period. I guess this is how they KEEP their business. Dale **

We have had no problems with our pool and this is our third year. The set up was fast and easy. The installers told us step by step what to do and everything went like he said. I would recommend Blue World Pools to anyone. Get one and enjoy the fun.

Hi! My name is Lisa **! I want to thank Blue World Pools for doing a great job on our pool. We have had our pool since 2014 and have enjoyed every minute we get to spend in it. I have older children and my husband does too. We also have 11 grandchildren, so they really enjoy it too! We haven’t had anything go wrong!!! I would recommend Blue World Pools to anyone!

I enjoy the pool a lot. No complaints. Very happy to have purchased. I purchased it in 2014 and have had a lot of fun with it. I have told a lot of people about you all and how it be worth getting one. I even got a friend to purchase a pool from Blue World Pools.

We really enjoy being able to go in the backyard and take a dip anytime we want. The kids love to invite their friends over for a swim. And the dogs love it too! If you’re looking for a way to keep your kids home and know who their friends are this is the way to go. We also like barbecuing in the summer and this is a great way to cool off during a hot sweaty day! I’m able to invite my adult friends over to lay out and enjoy the pool. The maintenance is very easy and cost effective. Try it! I promise you’ll love it!!

They only took 2 days to install and another 2 days to fill. In less than a week we had a great pool for the summer. Now we have a fun thing to do in the hot summer days. Good pricing and great financing.

The staff was Very helpful; Great product. I love my pool, it is low maintenance and outstanding quality. Customer service representatives were fantastic as was the installers. We would definitely recommend BWPs to our friends and Family.

So far we had a great experience. Pool was installed yesterday. Took about 5h. The installers did Great.. I have a little run off of the sand having a lot of rain today but that's mostly because of the area in which the pool had to go. It's about halfway full now. Still waiting to start it up.

The saleslady all the way down to the the installers were great. They explain the packages and how to use use the pump great. My pool was up and filling in no time. But I never expected for the pool to look so great and the liner is beautiful.

Everyone has been so helpful. This is my first pool and when I have questions, they answer them. Getting the installation scheduled was effortless. They worked with me in every way. Our installers, husband & wife team, were terrific and it was freezing outside in April 2018. From the first meeting of our saleslady I knew Blue World Pools was the right fit.

For the past 3 yrs I have a 24ft round above ground pool, it has been well worth it from the price to the way it was made and it doesn't need that much maintenance. My pool is just the right thing for the summer, as I'm writing this I can see myself jumping in the nice clear water. So I hope the one you get will be just as great.

Great company. Very helpful. Great product. I love my pool, it is very low maintenance and great quality. Customer service representatives were fantastic and friendly. Staff was very knowledgeable regarding their product.

From the beginning salesmen to the customer service my family and I still receive is second to none! I have called on multiple occasions and the people on the other end of the phone has been more than willing to dissect my problem and get to the bottom of it. If you want a high quality above ground pool I definitely recommend Blue World Pools!

I have been with Blue World Pools for two years now and I am very pleased with the service department and all the questions that I’ve had to ask about my pool as I am or was an inexperienced Pool owner. I have become an experience Pool owner through the service department. Thank you service department for your help in keeping my pool clean and able for use!

We love our new pool. The entire experience was easy and hassle free. I would recommend this company and pool to anyone that asks. We received everything that was promised. Everyone has been very friendly and accommodating and timely.

My pool went in April 17th. Filled 21 and omg no chemicals needs. The staff and installers was great. I love the way it looks and glad I went with this company. I was looking at 2 others for pools but this one is the best by far.

It's the best decision we made. It's a great pool. We love it!!!! They have been a great company TO HAVE PURCHASED FROM. They are friendly and helpful, and you can always talk to someone if you have any questions. Totally recommend them!!!!

The salesperson was new but very nice and informative. The installation took a little longer due to training however they did a good job. The pool is in place where we suggested with no leaks and closer to level than we would’ve probably ever got it lol and we are awaiting warmer water. The water is staying pretty clean so far with the ion as stated, still holding out hopes on lower maintenance, great material and craftsmanship which only time will time! We will recommend this company and the people installed the pool, luckily have not had to deal with customer service yet due to no issue and everything was very well explained and gone over before they left our property.

Blue World Pools is such a rip off! The installation was not done right, we have been going round and round with them for a year. The installer basically said, “Oh well.” We have called several times and told a manager would call us back, NEVER got a call. They don’t want to fix the issue unless we fork out another 4200$! This was such a waste of $$. The person in charge Jim ** is RUDE and doesn’t care, this company is just a SCAM! They say they have the best pools and best installers. Well we got the worst installers and Blue World has yet to even attempt to resolve our issues... STAY FAR AWAY FROM BLUE WORLD POOLS!!!!

This is the worst experience I have ever had with anyone. I had a appt at 5:30. No one showed. I called. They said they would call back. Still no one so I call back and they hang up on me. This is the worst thing ever.

Been talking to several different people about fixing my pool for the last month. Here in Iowa we don't get much swim time. They don't seem to care. No one is ever available to come out and fix the problem. To top it off the installers are the ones that didn't install it right. I got a hold of them last year with the problems and still no one has come out to fix it. We got a pool in the backyard that is not useable. Sad when all we can do is look at it! Very disappointing!!! Called him Harris the manager on his cell phone as I was told to do and he was very rude and told me to call him at his office which lead me to the same people I have been talking to. Even got pic emailed to the staff!! Nothing!! Stop installing pools if you don't have staff to come out and fix them!

Great experience with the sales representative, and customer service reps when you call to talk to anyone on the phone. Easy installation of pool and have had no problems since having the pool!! I would recommend this company to friends and family or to anyone who wants a great pool!

Cant change the narrative but can change the rating. I decided to do that because even though i am in this for the long haul i understand i should read everything before signing. My bad...i will say when i got a callback they try to help out as much as possible. They were sympathetic to my pleas and gave us a hefty discount to take some of the burden off. So the customer service is definitely improved and doing a lot better. I hope in the future they become a little more transparent about exactly what signing this contract means not just telling people to review their contract and hope people can get thru all that jargon to decipher what it means, but truly transparent to where they explain not only what you stand to gain, but what you potentially stand to lose. Otherwise i would say good attitude toward me even when i wasnt the best customer. Sometimes i get frustrated and jump the gun on a review they were totally understanding.

I have had a great experience with Blue World Pools, and I feel sure we will continue to have a great experience. The pool is constructed with high quality material and is very sturdy. The pool area was cleaned up when the pool was finished. The pool has low maintenance which I like. Everybody enjoyed the pool last summer. The ladder is the best ladder l have ever seen. I will recommend Blue World Pools to everyone.

This year was our official first time opening up our pool, we were having trouble with our gauge reading extremely high. We called several times for help and to make sure we were doing everything correctly, they didnt seem to mind helping us even after the second phone call.

We have had our pool for 2 years and love it. It is easy to maintain and we are the envy of our neighborhood. The pool liner has held up great. The filter system keeps our pool clean, filters out all bugs, leaves and other particles, leaving us with very low maintenance. Melissa

My kids have fun. I had fun. My husband had fun. We can invite lots of people over to our house now and go swimming and we can also go camping in the backyard and Cook-Out. We can have all of the tilt of fun cuz we got a Blue World Pool. It's totally awesome. We don't have to holla do anything to it.

Our salesman was very knowledgeable about the products and was very helpful with answering our questions. He was also very patient with our decision making process. The installers did a great job with all of the set up. We are so excited to use our new pool. It looks very sturdy and long lasting! The awesome thing about it was how easy it was to get the water balanced when we first filled it up! So far it’s maintaining clear water like they promised and minimal maintenance and chemicals are required.

Pool is fantastic!! The install went exactly as planned, the installers were very professional and answered any questions I had. Very happy with the pool and the water is crystal clear!! Nice job Blue World Pools. Jason

Blue World work with my family for two hours trying to get us into a pool. The representative and customer services were friendly and helpful. The lifetime warranty on the pool was a winning plus as we compared cost and service to getting an underground pool. My family loves the pool.

The pool is just perfect for us. The installation guys were fast and efficient and very knowledgeable. They were Alert to answer all our questions and give us extra tips on keeping the maintenance easy.

My experience with this company was great. They were professional with service and with their installing Dept. Fast and answers when asked. Great product of swimming pool. Great turn out after job was completed.

I love my Blue World Pool. It is very easy to maintain. When I call any department of consumers services they know everything about the pool and they make sure you is satisfied and all your questions and concerns is taking care of.

I informed the call center rep that I only wanted the pool - delivered, and that my location is not accessible to just anyone - would require air or water travel. Do you just sell the pool I asked? No - of course not - she had to get supervisor approval - NO. They sell services. Good luck if you try to inquire what brand, horsepower pump, etc. with a call center employee. Buy an above ground pool at Walmart, install it yourself with friends and some beer - you can do it for $250. It would cost you likely $10K using this "company".

Any questions I have had about my pool they have always been able to give me a answer - very nice and friendly people. If you are looking to purchase a pool I highly recommend them. They are great to work with.

I have nothing bad to say. I love my pool and my kids really love it. I'm glad I went with Blue World Pools. Anytime I think I have a problem I call them and they always answer the phone and they are very friendly. Nobody sounds like they hate their job and they always go the extra mile for me.

I have received great service from Blue World Pools since the installation 5 years ago. Love the pool and have truly enjoyed it. I have ordered a new Ionizer and received prompt service and would recommend them to anyone. Ricky **.

The salesman was informative and respectful. He knew all the ins and outs of the pool. We spoke about financing options and how I can get a lower interest rates by doing a bank loan and he was correct. The idea of having the option is great because you don’t have to have thousand of dollars cash to get a good quality product. Things were delivered on time before my installation date so it was ready to go when the contractor got here.

After having my 26ft pool. My 15 grandchildren are loving it as much as I do. Once you get use to the cleaning process there is no fuss and all play. I was injured a few years ago and lost a lung so I was in need of therapy so I looked into a pool and was happy to come across Blue World Pools with their setup and financial assistance. My pool is big enough to backstroke, breaststroke and enjoy family get togethers without everyone piled on top of one another. Anytime I have a need or question, the folks at Blue World Pools are quick to get me fixed up with no worries.

We had an appointment scheduled for almost 2 weeks on a Saturday. They called to confirm & texted to confirm our appointment. The day of there was a no call no show from the technician. I called about 45 minutes later and the lady was rude. I hung up on her, then the lady who scheduled my appointment called to explain the tech was off work that day. If that tech is off work you call beforehand. Don't wait until 45 minutes past the appointment time. Bad customer service.

Blue World Pools sent out a Representative of their Company to talk with and explain the types of pools that they have. We discussed the different types of pools and she helped me decide on a pool that would help meet my needs. We then went outside to look at the best placement for where the pool should go. They then sent out a crew to install the pool. They showed me how everything worked. We went over all the paperwork. They were very professional and very helpful. I've called the company a few times to get extra things for the pool and they were very helpful. I've been very satisfied with my pool. I would recommend this Company to my friends and family.

They are always very helpful and are willing to work with you & help you any way they can, they’ve always gone above and beyond to help me with whatever I’ve needed. The pool is awesome, my kids LOVE It.

From day one they were amazing! They scheduled and installed me quick! I have had my pool since 2016 and I’m in love! Every time I’ve had to call they have great customer service and are happy to answer any questions I have!

The sales representation was very helpful. He come to my house and showed me the pools available. He was patient and answered all of the questions that I had. He helped me pick the right pool for my family. The installer arrived when promised and did a great job. Thank you!