
Anthony & Sylvan Pools Reviews
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About Anthony & Sylvan Pools
Anthony & Sylvan Pools is a premier builder of inground concrete and fiberglass swimming pools. Since 1946, we have designed and installed more than 370,000 pools for home owners all across the nation. Our pools are easy to maintain and built for life. With additions such as vanishing edges, raised spas and rock waterfalls your pool is an oasis in your backyard.
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- Complete customization available
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Anthony & Sylvan Pools Reviews
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Reviewed Feb. 1, 2017
We had our pool tile and the coping remodeled by Anthony & Sylvan and it was gorgeous. However, they were a little rough with dropping something in the pool and scratched it here and there and everywhere. My consultant came back and looked at it, then he took pictures. He was supposed to get me some pool paint and he never did. But, I love swimming in it.
Reviewed Feb. 1, 2017
Back in 2004, we built a house and we wanted to hire Anthony & Sylvan to do a pool. We started the contractual process but then had to stop it because we ended up relocating. So when we came back to Pennsylvania and we were able to finally get a pool, we wanted to go back to them because the experience the first time was fantastic. We got a free-form pool with a spa. I love the shape of it. In fact, we designed the shape with them. We like the LED lighting and we love the saltwater. It is phenomenal. We would not do it any other way. It's beautiful and a great pool to have. We did a darker colored plaster, so it looks phenomenal in the sunlight. And then we did the decking, so we poured stamped concrete decking around it.
After we signed the contract and we got to the construction point, Anthony & Sylvan did all the legwork for us. They took care of the permitting process and pool design, and once we approved everything, they submitted it to the township for approval. When it's time to start doing the construction, we dealt with one specific project manager the whole way and he was phenomenal. Even if we didn't use Anthony & Sylvan for the decking, he took time out on a Saturday to come out and make sure that we tied it properly into the coping etc.
We have an eight-year-old son and I grew up with a concrete pool when I was a child, so we're looking forward to opening up and having a pool season this year. I love the spa feature that we built into the pool. Previously, we were going to build it separate of the pool but through the recommendation of Anthony & Sylvan which they said, for the extra cost to build it outside of the pool and have separate plumbing, most people once they do that they don't use it as much as they thought and they end up wasting money. So they were very good along the whole process.
Reviewed Feb. 1, 2017
I've wanted a pool for 20 years and Anthony & Sylvan were the most thorough and their presentation and prices were the best. My pool is a 17 by 33, has a spa, free-form but symmetrical pool. It's a rectangular pool, not saltwater, and has an ozonator. I love the spa and that it's heated. Also, the kids and I love the lights. All my interactions with both the sales team and project manager have been phenomenal. They are prompt to respond to any issues that I have and they've had great communication with me so far so I have no issues at all. Everything has been great with them and I've already recommended them to a friend.
Reviewed Feb. 1, 2017
Some friends of ours had a couple of pools built by Anthony & Sylvan. We've checked around and we felt more comfortable with them because of their warranty, length of time in business, and their size. We got a 5 feet deep rectangle pool with a small deck on the front of it, which they call a splash deck, for the little grandkids. It has one water feature on a wall on the back with a flat fountain coming out of it, and a couple of bubblers that’s on that little ledge they call splash ledge. We've really not gotten use to it yet because when it got finished, it turned cold about three days later. But we like it because it's out there for the grandkids to come use it and it's what we were looking for. I'm looking forward to see my grandkids to get in there and play because they love a pool.
The project manager was excellent. Any time I asked him a question, he was always going on the spot to give me an answer back. He'd call and check on things with us and give us an update. He'd email his updates, pictures of what was going on, and he was always very informative and very professional. And the scheduler, she always made sure we knew what was coming up, sending us emails, keeping us up to date. And if there was any questions, she would email me right back. So it was seamless.
Reviewed Feb. 1, 2017
I've wanted a pool for years, and so we got one with a spa from Anthony & Sylvan. I like it and I look forward to my kids enjoying themselves with it. The project manager and scheduling team were pretty cool and everybody was nice. I'd recommend them to a friend.
Reviewed Feb. 1, 2017
I've wanted a pool for a long time but the law did not allow me to do that where we lived. So I moved and this particular location where I live had a pool but it was a liner pool. We had to totally start over. I researched on the internet and Anthony & Sylvan's reviews appeared to be top-notch. And for something that I'm gonna spend that kind of money on, I wanted to make sure I had a quality pool company that stood behind what they built and offered. I give the top rate kudos to Patty, the project manager. She was very articulate and did a phenomenal job. Anthony & Sylvan should be happy they have her. She interacts with us customers and is making sure that the next step, if it's rain, she's gonna be on it to say, “this is why, this is where you are in the schedule and this is what I'm trying to do.” She treats people the way she wants to be treated. I truly appreciate Patty.
They call the pool a double style and it's beautiful. They did a great job. I have the tanning shelf and it has a place for two umbrellas on it and it's a saltwater pool. We love the pool. I like the easy maintenance of it. And we decided for one that was no more than 5 foot deep which I like so that it's deep and long enough to enjoy quality laps but I don’t have to worry if I get tired. I like the ability to go out there and use it for exercise purposes. I'm a retired senior and my husband is as well. And that was the reason we really wanted to go after a pool. Not only just to have fun with friends but more for the aspect of our own health. I've already recommended Anthony & Sylvan to several people.
Reviewed Jan. 29, 2017
Anthony & Sylvan's presentation and what they proposed were better than the four other people that we interviewed. We were in constant contact nightly with the project manager via text or email of what was coming next, and they were always out here double-checking because we had just moved into our home. The pool has a water feature and it is free-form. It looks great. It has a great finish on it, which they recommended. And they did an outstanding job with the tile and coping.
Reviewed Jan. 29, 2017
Our pool was built in 1983 by Sylvan before Anthony joined with Sylvan. I actually got half a dozen estimates before I elected to go with Anthony because I figured they were the safest and their price was pretty competitive. Their design consultant always returned my calls whenever I had a question about something because I always have questions that I would like answered once the salesman leaves, and he was very quick to respond. After the renovation, the pool looked like how it did when it was new. Our three children are now out of the house but they have a bunch of grandchildren, and everybody really enjoys the pool when they come over.
Reviewed Jan. 29, 2017
We wanted to upgrade our 20-year-old pool and get something fresher since its tiles aren't around anymore. I called three different companies, but Anthony & Sylvan gave me the best price, and I liked the fellow that I dealt with. He showed us a lot of pictures of different things that we liked. We called them and he got back to us again and gave us some ideas. He knew what he was talking about and did a good job. Then their staff showed up and did what they were supposed to do. They finished the pool and it looked terrific but we had to close it for the winter. So I'm hoping, when we open it in the spring, it'll be very nice. It was a pleasant experience with Anthony & Sylvan.
Reviewed Jan. 29, 2017
Anthony & Sylvan did my pool and spa renovation. The consultant came out to give the estimate and a pamphlet to choose our tile and he was helpful with the planning of it all. He was very pleasant and I was very satisfied with him. Also, the scheduling team was fabulous. Someone would call the night before and let me know what was going to be done and when they would be showing up. Everything that they've said went exactly as they told me. My pool looks brand new and the water is nice and blue. The tile is a beautiful color and I love it. They were a great company and they did a wonderful job. I'm a tough person to satisfy, and they did it. I also want to get some plumbing work done and will have them come back. I was so happy with them.
Reviewed Jan. 29, 2017
I've wanted a pool for four years and my landscape contractor recommended Anthony & Sylvan. I had them install a simple free-form pool and it has a sun shelf. I had several interactions with the project manager, as well as the scheduling team, which was all through email, and everyone was very polite. The only thing was I felt like I needed to stay on top of the project myself to make sure things kept moving along. But all in all, I like the lighting in the pool and the overall aesthetics. So far, it's been easy to take care of too. I also enjoy our family time there and entertaining there.
Reviewed Jan. 29, 2017
Anthony & Sylvan is a local company and we chose them for our new pool because they had the cheapest quote and we were also happy with the sales guy. Their project manager and scheduling team were great too. They were very friendly, confident and informed. They were very proactive and kept us abreast with everything. We got a free-form pool and it has a spa. I love my tanning ledge, the spa and the pool's size and shape. We also enjoy the convenience of being able to have the pool for ourselves, entertaining, and spending time with the children. We're in Pennsylvania so we only do it in the summer.
Reviewed Jan. 29, 2017
I had an above ground pool in the last seven years before I had to replace it. And I've wanted an in-ground pool for a long time. I grew up with an in-ground pool at my grandparents' house. Anthony & Sylvan did a concrete, kidney-shaped pool. It has a sun deck, a low end and a deep end, and a diving board. And it looks awesome. I like having the deep end. My project manager was awesome. He's the only reason why I think my pool got completed, and he was the one who fixed any issues that I had except for one that we're still working on resolving. Also the scheduling team were prompt on getting everything completed. I like cooling off in the pool in the hot summer days.
My aunt also has a pool down in North Carolina, and she has a saltwater pool. My coworker, when he bought his Anthony & Sylvan pool 10 years ago, initially got chlorine and just converted his to saltwater. And I was very adamant about getting in a saltwater pool. I didn't know that the salesman didn't put that in the contract. From the very get-go, I was talking about getting a saltwater pool. My project manager stopped by whenever they were placing the pool to see how everything was going, and we were talking about starting up the saltwater in the spring. And at that time, he told me that I'm not set up for saltwater. I'm trying to get this issue resolved on what I got to do to make my pool a saltwater pool.
Reviewed Jan. 29, 2017
One of my friends built a pool with Anthony & Sylvan, and he recommended them. I got a geometric pool installed and it has a spa. I love the whole thing. The project manager was amazing and he completely understood everything since the beginning and did a wonderful job. And everything went so smooth. We've recommended them to a couple friends, and they decided to build pools with Anthony & Sylvan because we were extremely happy.
Reviewed Jan. 25, 2017
It was from the recommendations of friends that I went for Anthony & Sylvan. They installed a kidney free-form pool with a heater and I love everything about it, like being able to relax when it's hot, or when the weather is bad and have the kids spend time there.
Reviewed Jan. 25, 2017
We like the design of our Anthony & Sylvan pool. It's a free-form pool with a fire pit where we like to sit around, and we also like the hot tub in the colder weather. Their rep was open with the timeline and the communication if there were any delays. There were a couple of hiccups which he addressed and went off without a hitch.
Reviewed Jan. 25, 2017
We got a geometric pool with a spa from Anthony & Sylvan and it turned out very nicely. I had nothing but positive interactions with our project manager. He always returned phone calls immediately and would stop by the house many times. I use the pool to work out in and our kids enjoy having their friends over and we enjoy entertaining with it.
Reviewed Jan. 25, 2017
A builder friend of mine referred Anthony & Sylvan to me. I am the builder of the house, so I had to drive their team pretty hard, but they did good and I was very impressed. Brian is one of the best sales reps that they have. He’s been there a long time. Patty was the scheduler and she knew what I needed and got it done. I got a free-form pool with a spa spillover. The hot tub is probably my favorite about it. Relaxation and family time are what I enjoy with my pool.
Reviewed Jan. 25, 2017
Anthony & Sylvan built our pool in the late '80s. I read very good recommendations online and we chose them for our pool renovation. My husband had interactions with their fellow in Pennsylvania and the interactions were outstanding, very helpful, and very good. There was very quick communication. He kept us apprised every day of who was coming and when they were coming as well as what was going to be done and on what day. Unfortunately, when we did it in May there was a lot of rain but the fellow was always able to tell if they were not going to be able to work that day and scheduled a day they could. They hurried up and it was an effective service. Their team dug the pool out and put in a whole new one. They remodeled, replastered, and retiled the whole pool. The overall look of the pool is beautiful and it's very well done. We also like the tile selection that we got.
Reviewed Jan. 24, 2017
I've wanted a pool for about six months. I interviewed six different companies and decided to go with Anthony & Sylvan, and I got the Free-form, waterfall pool from them. The project manager was very helpful in picking out the color of the decking.
Reviewed Jan. 23, 2017
I grew up on the East Coast and their name is familiar. We also interviewed a couple of different builders and we liked what Anthony & Sylvan had to offer, and they gave us a better deal. They installed a free-form pool with a spa and water feature. It has a sun table with a bubbler on it. The scheduling went fine. There was a few weather delays but it's to be expected. But they actually got the pool in a lot quicker than we were expecting. Project management went smooth. They helped us at every turn. We're still dealing with a few minor issues with the water feature, but I'm sure it'll be resolved soon enough.
Reviewed Jan. 23, 2017
The project manager and scheduling team were all very good and on time. The pool is a 14 by 30 rectangle. It has an eight-person spa connected to it. There's one water feature, and the spa also spills into the pool. What I like about our new pool are the LED lights and that we can work everything by remote control.
Reviewed Jan. 23, 2017
A friend in the neighborhood recommended Anthony & Sylvan and we also like their pool so we got our pool from Anthony & Sylvan too. Ours is geometric, it has a spa with a waterfall, and I really like the color of the pebble path. Moreover, the project manager always answered our questions and was very helpful. The scheduler went above and beyond to make sure things got arranged in a timely fashion.
Reviewed Jan. 23, 2017
From the very beginning, Jason from Anthony & Sylvan has been great as far as helping us understand how a pool is constructed and what the mistakes have been in the past and how it should look. He also helped with the design. After that, Tim has been over and beyond what he needs to do because I had a lot of questions for him and he's been wonderful. We’ve got four kids, so not having to pack up a car to go to a pool is gonna be wonderful because it’s gonna be right in the backyard. Right now I like the spa since it’s too cold to get into the pool, but the way we formed the travertine around it was the best decision we’ve made as well.
Reviewed Jan. 23, 2017
I heard about Anthony & Sylvan from HomeAdvisor and chose them because of the brick pools that were used and done on HomeAdvisor. They made me a free-form pool and the interactions that we had with the scheduling team were all very positive. Bianca was very well-informed, a good communicator and always on-top of what was going on. However, it was different with the project manager, named Sean. He was not a great communicator, seems like a lot of things that we talked to him about didn't make full circle of communication and required multiple requests. So there was a lot of frustration with him.
Reviewed Jan. 23, 2017
A neighbor had a pool put in so I stopped by, looked at his pool and asked him how it went. He said Anthony & Sylvan did everything they said they were gonna do and that everything went on schedule. I had been doing a lot of research on pool companies around the Austin area and most of the stuff I was hearing was that most people were always behind schedule and contractors made a lot of promises that they never met. But Anthony & Sylvan did a really good job, so I decided to go with them.
We had a pool contractor from California who came with us first but he was shady so we didn't get the pool put in by him. I was able to get all my drawings and stuff that needed to be done from him and took all that to Anthony & Sylvan who was able to work with what we had, made a few changes and moved on from there. So we designed it ourselves. I have a saltwater pool with a custom design. It's 40-feet long, 17, 18-feet wide and holds 21,000 gallons. It's got a 10-foot by 10-foot shallow deck area for lounging chairs and for the children to play on. And I put a swimlane beside that, five-foot wide and the full length of the pool to swim back and forth at. Then I have a hot tub that sits off to the back side of it and the water falls into the pool. It's up 18 inches above the pool level.
The people that work over at Anthony & Sylvan are some of the easiest and best people I've ever worked with, including every single sub that came to my backyard. They were very professional, did top-notch work and didn't leave any mess. And if I ever needed anything, I just asked and it was done. I most look forward to sitting out there when it's 105 degrees and staying cool and swimming. I have grandkids now that come over and probably did the pool more for the grandkids this time than for myself. I tell everybody that they should use Anthony & Sylvan.
Reviewed Jan. 23, 2017
Our pool made by Anthony & Sylvan got done at the very end of summer, so the hot tub is my favorite piece right now. The pool is geometric and it does have a spa that is raised with a negative edge on all four sides so the water cascades over the top. It has glass tile on it that matches the back wall, which is an 18-inch raised beam. Anthony & Sylvan's project manager was polite and great to deal with. He answered every question we had and he quickly resolved any issues that came up. Their team stayed in contact with me all the time to let me know what was going on. I'd recommend them.
Reviewed Jan. 22, 2017
For the last six years, we wanted a pool and we got a bunch of quotes from multiple pool companies. We were really pleased with the Anthony & Sylvan salesperson over everybody else. This person came out and discussed everything with us. We ended with a rectangular chlorine pool with a little deck or beach area. It also has a raised one-foot wall on the backside and my favorite is the travertine feature. However, I wasn’t pleased with my interactions with the project manager and scheduling team. Sometimes it was hard to get a hold of them. But most of the contractors who came out here were good.
It was a long and rough process, but it turned out good. We originally wanted to do a regular concrete decking but the concrete guys completely destroyed that. It was horrible. We had the general manager come from Austin out here to look at it. That put us back almost three weeks because then we had to wait for the travertine to be delivered, so they could travertine the whole pool because that was the only way around unless we demolish the entire thing. It was supposed to be an eight-week process but it ended into 15 weeks. All in all, I’m not pleased with the way the process went as far as once we started construction, but I’m pleased with what we ended up with. The kids are mainly enjoying swimming in the pool. They got in for a month at the end of the summer by the time the pool was finally finished.
Reviewed Jan. 21, 2017
When we moved into our home, for 20 years, I've always wanted a pool. We decided to go with Anthony & Sylvan Pools for their reputation and our neighbors used them. The project manager and the scheduling team were all great. We have five acres and a sloping backyard. My favorite thing about the pool was the way that Rob, our consultant, had set up the decking. The pool is also lower than the above-deck. I have a 36 by 18, six-and-a-half-foot deep rectangular pool. We look forward to our grandson swimming and enjoying with the family.
Reviewed Jan. 21, 2017
We have a spa attached to our Anthony & Sylvan pool and love the hot tub. We didn’t get too much use out of the pool because it was done at the end of the season, but it’s really beautiful. It keeps the family together with something to do. We got the dark bottom, so the water’s very dark which is a cool feature. The spa has the water fall over, which is very neat. The project manager Harold was great and super helpful. Anytime I had any questions, he was there to answer them.
Reviewed Jan. 20, 2017
I have a 20 by 36 free-form 7-ft deep pool by Anthony & Sylvan. I like the way that it looks and that there is no maintenance fees to be done to it. And the kids love it. However, I did have some issues that were probably out of the project manager's control. I had a problem with the guy who did the decking. He was awful and also rude on the phone. I had to fire him, void his contract, and find my own decking contractor because he was just bad - he was the worst one out of all the contractors. He dumped crushed concrete all over my yard and destroyed things that he didn't have to. The best contractor was definitely the excavators. They were very professional and took care of everything during the first step of the pool building.
Reviewed Jan. 20, 2017
I had four different bidders for our new pool but Anthony & Sylvan's price and schedule were my main reasons for picking them. They did a gothic Roman style saltwater pool for us with an attached spa. The project manager was good but should have been more hands-on during the critical tests such as the pouring of the gunite. But what I'm finding out through most of the pool companies is that the project manager is not there for that. It's just their foreman and I think that's the time one is gonna have problems. It should be required that the project manager would be there. Nonetheless, I would definitely recommend Anthony & Sylvan to a friend.
Reviewed Jan. 20, 2017
One of our friends in the neighborhood had used Anthony & Sylvan so we got them for our rectangular pool. We got a large family so we need a lot of square footage for the space. We haven't got to use it a whole lot because it didn't get done until about the end of September, but so far it's been good to get the family all out and active in the summertime. That is our main goal in having the pool plus the ability to use it to invite people over for social events. The first project manager was good but wasn't the most responsive and ended up leaving towards the end. But the lady who took over was super responsive. Anything I had a question about, she was very quick to answer. I was really impressed with her.
Reviewed Jan. 20, 2017
We didn't think a pool could sit in our backyard until we had somebody come out and take a look. It wasn't really a possibility until this year when we took a shot to see if it was possible. We did some research online and asked our friends. And we had a friend in my son's school that had purchased an Anthony & Sylvan pool and was happy with the instruction and quality. So, we decided to go with them too. We got the free-form type with waterfall and a bonded theme on the left side since we have a slope in the backyard. So, it's a two-tier pool where the elevation changes where we go down. It's higher on the one side so, I have a large wall on one side of my pool. That's where the waterfall comes into the pool. And it's also great for jumping into the pool.
I like its design. I had another pool company come out and their rep came with some high recommendations and designed the pool. I also had an Anthony & Sylvan rep come out and I liked their design a lot better. We were restricted on our backyard and their pool just sits perfectly in there. Their scheduling team was great. However, it took a little while for the actual construction start due to township restrictions and interactions with them but once we have started, everything moved well. Communication was good between the scheduling team and myself. In fact, when there was the coping step, an opening popped up and scheduled someone and canceled. So, they called me immediately and we had him come over and we're able to complete that step a week faster than we thought we are going to.
As far as the project manager goes, the interaction with him was good and communication was constant. He even recommended a landscaper when I needed some landscaping assistance outside of the scope of what the contract was calling for when I needed to move boulders into the back side of the pool. He worked with them to get the right pricing and the right time to complete the job in conjunction with their completion of the pool. We opened right before Labor Day so I did not get the opportunity to have a full summer with the pool, but I'm looking forward to coming home and jumping in on hot days.
Reviewed Jan. 20, 2017
We love our pool from Anthony & Sylvan and they provide a good warranty on it. It's a sports style pool where the middle is a little deeper and shallow on the end. We like the tiles, coping and all the parts. We love being able to set up the volleyball court and be able to play. On the other hand, during its construction, our project manager wasn't always available so we had to call on other people but we never really called into the office and that seemed to be our best way to get things accomplished. They were always very quick to respond and tried to meet our needs so it's a pleasant experience all way round.
Reviewed Jan. 20, 2017
Anthony & Sylvan was recommended by a lady down the street in our neighborhood, and I chose them because their pricing was competitive and I like their product as compared to the other two that we had come in. The scheduling team was amazing. We were trying to get the pool built before our birthday party, and they got it done based on opportunistic scheduling. They were able to get it completed about two weeks before the party and it made my oldest daughter very happy. I've already recommended them.
Reviewed Jan. 20, 2017
We moved at our home two years ago and have always wanted a pool. A neighbor had Anthony & Sylvan put in their pool and they were happy. So, we just had them come out and got the quote based upon our neighbor's recommendation. Their staff on a weekly basis, checked on the progress of the building and anytime there was an issue, they were quick to resolve it. I've got a free-form pool. I like the way it looks and we enjoy it as a family. Seeing our children being able to have something that they enjoy doing at our home, versus having to take them somewhere is something I look forward to.
Reviewed Jan. 20, 2017
We live in Manhattan and a pool wasn't really an option, so when we built the new house, we wanted one. Anthony & Sylvan was the company that worked with our builder and we got a sports pool from them. It's about 4.5 feet deep and rectangular in shape. I had it put in the fall and will be using it for exercise. The only thing was I would get an email at four o'clock in the afternoon that would state that if I didn't make a $20,000 payment by nine o'clock the next morning, they were going to have to reschedule our appointment or whatever phase they were working on it. It's very annoying to get an email and have four hours to make a $20,000 payment. It happened in two different locations.
Thank you very much for bringing these concerns to our attention and I'm very sorry to hear this. We'd really appreciate the opportunity to better understand these concerns and to try to find a positive resolution. Unfortunately, we've been unable to reach you at the phone number listed on your account. Please send us an email, customercare@anthonysylvan.com, with the best phone # to reach you. We hope to speak with you soon.
Reviewed Jan. 20, 2017
We have a free-form, in-ground concrete pool from Anthony & Sylvan. Their staff was good but there were some miscommunications and some things that still hasn't been taken care of so I'm still waiting for that to happen.
Reviewed Jan. 20, 2017
We chose to have an Anthony & Sylvan Pool because I heard great experiences from my friends. We had a Roman pool with a raised spa that goes into it. I really like its shape and how it complements our yard. The spa is my favorite part of the pool and second is the sun shelf. We also have designed it in a way that there's a lot of different areas for socializing. Best thing with the pool is when we use it as a family to have a quality time. It's very nice and we enjoy it. We had Trevor as our project manager and he was awesome, seeing every aspect of pool design, construction, care, and maintenance. He answered all of our concerns and he was very patient with us. He always responds with the right information. The scheduling team was very good, I saw everything move very smoothly. They were able to schedule at the beginning before they started working and they stuck to that. They did a great job with completing it on time.
Reviewed Jan. 20, 2017
I've wanted to have a pool for several years. And Anthony & Sylvan has been in business for a really long time and has a lot of satisfied customers in their location which was close to our house. I bought the pool from them to spend time with my children. And my pool made by Anthony & Sylvan is just beautiful. I had people come over and tell me that my backyard looks like a resort.
Their reps were attentive, as well. Any questions that I had, they were always off the top of telling me what was gonna happen in the stages that it was going to happen. Paul was really good about answering any steps along the way with regards to where they were at within the project. And Bill was an amazing designer. He listens to what I wanted to accomplish in the backyard and was able to create it in his software. Alicia was also able to answer any questions with regards to add-ons after the fact or cost that were not originally included when I made change orders.
Reviewed Jan. 20, 2017
I've wanted a pool ever since I've been in the house seven years ago. I grew up with a pool in Florida, so I knew what it's like to have one in my backyard. I had Anthony & Sylvan install a new pool for us because of the sales guy that I met with and his ability to put together a design for me, the type of pool that they were going to design, and the lengthy tenure that they've had in the business. So, they made us a free-form pool and the design was made to fit my backyard. There's no spa, but there's a tanning deck in the shallow end, a concrete deck room, and a sitting shelf in the deep end and the dive rock, and we even have a waterfall. I like the overall design and I love the waterfall. The umbrella holes, as well as the tanning deck and the seat in the deep end are awesome. I'm looking forward to the endless hours of swimming and I like the activity for my two year old child.
My project manager was extremely knowledgeable, but there were some challenges with dates that he was supposed to show up and meet with me at the house. In addition, responsiveness was low and it was very evident to me that he had a lot of projects on his slate, maybe too many for him to focus on at one time. Nevertheless, I really like him. I would recommend Anthony & Sylvan, but with caution on the project management part. But even if I had challenges, relative to horse stories that I've heard about building a pool, the experience was a very good one overall.
Reviewed Jan. 19, 2017
Having a pool is particularly wonderful with the children and it's a lifestyle for us. I chose Anthony& Sylvan because of their years of experience in the industry and knowing that I would have recourse if there were any problems. It wasn’t a fly-by-night company or a company that would potentially go out of business. They built a free-form pool for us and we're thrilled. We love the design, the overall work and the quality of craftsmanship. I would highly recommend Anthony & Sylvan. The project manager managed the project thoroughly and the scheduling team was fantastic. The sales person was also fantastic and best in class.
Reviewed Jan. 19, 2017
We got bids from four different people and another one from Anthony & Sylvan. We liked their bid the most and what they could offer. They built a free form pool for us and it has a sun shelf with one water bubble feature and another seat in the deeper end. I love the color that we chose. We’ve also added some lights to it ourselves and I'm looking forward to being able to use it the entire summer.
Reviewed Jan. 19, 2017
As soon as we moved in to our current home, we've considered having a pool. And since the neighbors in our community have used Anthony & Sylvan, we decided to choose them, too. We had several companies come out and bid but we really liked the design consultant from Anthony and Sylvan and their prices were fair compared to everybody else.
Our geometric pool has a spa and it's about 50 feet by 16. It's a lighted pool and we like the way it looks. All the design elements to it turned out great. We also use the hot tub on a regular basis which we very much enjoy. Our system has an automated freeze protection which is great because it's very cold here and snowing. However, if it's in the freeze protection mode, it limits when you can use the hot tub. That issue wasn't communicated to us. It's hasn't been that big of a deal but that was one thing that we kind of didn't know at that time.
But all the people have been very nice. The scheduler was wonderful and the project manager was also a good guy. But the process has been a little bit more tedious than we anticipated. They've been helpful since it's ended, but we stressed to them that they needed to work on their communication and of what people would be getting into. They took the criticism well and that was appreciated. The end result is amazing and I couldn't have asked for a better pool. I'm satisfied.
Reviewed Jan. 19, 2017
I have a free form swimming pool with a spa made by Anthony & Sylvan. I love its shape and contour, and it blends in with our backyard. The project manager and project team were extremely informative. They answered all my questions and are available if needed. They took the time, have patience, and help me understand the process. I look forward to enjoy the ease of access of the pool at my back door because I am living in a Southern climate. It will be a gathering place for my children and their friends and spending and creating family memories with my young kids.
Reviewed Jan. 19, 2017
I chose Anthony & Sylvan because I like the sales guy. My pool is a free form with a spa. The look of the pool and the colors are my favorite. The project manager was always there if we called, emailed, text. He always answered our calls, took care whatever we needed. We enjoy family time outside because of the pool.
Reviewed Jan. 19, 2017
Anthony built my pool in 1974 and we had it renovated 17 years ago by Anthony. We recently had the second renovation, and the design consultant that I dealt with has been very helpful. He knew what I wanted, told me about the tiles to pick out and it worked out fine. The team was also very helpful. They called and once they got started, other than weather delays, the renovation went smoothly. We always liked our newly renovated pool and I like the feel of the new plastering jobs. When I brush it, it's smooth and not bumpy. Anthony & Sylvan did a beautiful job on it. I'm anxious to see how it's going to look when we open it up this coming season. I don't want to see any cracks in it but we closed it and it's fine. I'd recommend Anthony & Sylvan. In fact, I already did when some of my neighbors stopped by they were doing the pool, and they asked about Anthony & Sylvan.
Reviewed Jan. 19, 2017
Anthony & Sylvan did a really great job with my pool. Because of the reputation of their name, I had them install my new rectangular pool. It has saltwater and a spa, and it's got an area with a shallow end that we created off the spa. I love the fact that we have an app to be able to turn the pool on and off. And the app does a lot of other things that we're still learning about at this point. The pool looked absolutely beautiful, was put together very well and the shape was great. I enjoy being able to have a private pool to swim. Every day, I'm looking forward to utilize it, especially in the summer time. We've already used the spa and it is absolutely wonderful.
Dealing with my project manager and my scheduling team has been fairly easy. It was usually done over message or phone calls. In particular, my project manager was very easy to get a hold of. If I didn't get a hold of him right away, I would text him and he calls right back quickly. He was still very much available even after everything has been done with. He contacted me back immediately to take care of a few things that we had to fix.
Reviewed Jan. 19, 2017
I've always wanted to have a pool my whole life. When we did a Google Search in Austin, Texas, Anthony & Sylvan had the best reviews and so we decided to go with them. The project manager and scheduling team who worked with me were all very pleasant and responsive. It's a free-form in-ground pool and we love its shape. We also have a step backdrop with a sheer waterfall. I also love the stone work and I enjoy using it in the Texas heat.
Reviewed Jan. 18, 2017
My dad told me about Anthony & Sylvan and we talked to several pool companies, and Anthony & Sylvan wasn’t the cheapest, but they weren’t the most expensive. They were in-between so we chose them. We spoke with David, their project manager, about every other day and he was always polite and got the job done right. Our pool made by them is free-form and it has a spa. We have a table built into the pool as well. We have a suntan ledge that’s 18 inches up above the pool with the waterfall coming out of that, as well as a fire pit that’s integrated into the pool. I personally really like the table. I can sit back, drink beers, and let the kids play in the pool and not bother me.
Reviewed Jan. 17, 2017
We moved here from Arizona in 2006 and we’ve always had pools out there so we’ve been wanting to get one since then. We had Anthony & Sylvan build a free-form pool for us. Our decking is Travertine Pavers and we have a nice tanning shelf with little bubbler. I like the shape that we picked with the benches in it and the tanning shelf. The tanning shelf is my favorite then the deck jets which are fun. Our Project Manager was a wonderful gentleman. He was happy, positive and provided good information. What he said was going to happen, happened. Our scheduler was communicative, polite and very prompt in getting back with us.
Reviewed Jan. 17, 2017
We had researched a couple of other pool companies and we liked how thorough Anthony & Sylvan were. They had a specialist to go in each department while some pool builders try to do it all. We met with their designer who specializes in designing and then we worked with the general contractors who oversee the pool building and then they had other people they recommended that they worked well with. So we used them because they were used to working together. I’ve had another friend go with them that also had a great experience, so that was the icing on the cake.
We had a very irregular backyard which at first we didn't even know if a pool would fit. So after changing the grade of the yard and getting it to where the pool could fit in there, it turned out to be the perfect spot. They built a chlorinated pool with a spa and they also helped us design a fireplace towards the back of it that is elevated up on a hill. It's a pretty scene and it was exciting to see the whole process come to life. They were able to personalize things. I have young children so it was important that I always have a place for shade in my pool and they sporadically put little spots where I could put an umbrella.
They were wonderful and I'd definitely recommend them. The project manager Ray was with us through the whole process. If he was here and I was away, he would always take pictures of the project and send it to me and let me know what he thought. There's a ton of communication and I always felt I could pick up the phone and call or email him with any questions. Then Patty, in scheduling, is like the brain behind everything. She does all the scheduling and manages all of these pools that they do. If one place cancels or has extra time, she would call and ask if they could come out that day.
Reviewed Jan. 17, 2017
One of my colleagues was under a construction with Anthony & Sylvan and he had nothing but good things to say about them. I also used them and they finished our pool construction in October. The project manager was awesome, and the scheduler was on top of everything and couldn't be more helpful. I love the look of the pool and the color couldn't have come better than what we picked out. We got a nice stone retaining wall in the back side of the pool for us. We have a nice patio, too. They poured the exposed aggregate for us so it looks great. We can't wait to get a pergola and a grill on it.
Reviewed Jan. 17, 2017
Anthony & Sylvan send flyers in through the mail for anything that needs to be renovated so I went with them. Since they installed the pool it’s the best choice to do. I had them replastered the pool because I probably would have had to redo it in another two years. We took care of everything at the same time. Our pool looks brand new and beautiful all over again. I would definitely recommend them to other people. Everyone was fantastic. The consultant came in, explained how the process would go, gave me my options on the reinstall of the coping and gave me a breakdown of how the payments process would go so everything went fairly smoothly. The team called the night before to make sure that I knew they were coming and if nobody was going to be home we left the area open for them and they took care of everything.
Reviewed Jan. 17, 2017
My wife and I were looking to get a pool and we got five different quotes from different companies. Then a lady my wife worked with recently got a pool put in by Anthony & Sylvan. She recommended to give Anthony & Sylvan a call, so we added them to the list of quotes. We narrowed it down to about three companies and we ended up working with Anthony & Sylvan because they had the best customer service and price. They were about $12,000 less than their competitor. Every time we asked Bryan, the guy whom we dealt with, he would get us an answer within 24 hours and he was there to help us throughout the process. He was very professional, articulate and to the point. He drew up a 3D sketch of what our plans were and what our vision was. He had a good vision and was willing to work with that and drew it up for us exactly how we wanted it. I’m glad it came out great.
They’ve been very responsive. Any questions we had, the Project Manager Wayne told us to feel free to call on his cell phone. It was a very joyful experience with Anthony & Sylvan Pools. They completed our entire project within about nine weeks so it was a lot faster than expected. We got the pool, spa and a fire pit combo in the back. We like the design of the pool and it fits perfect to our house.
Reviewed Jan. 17, 2017
Anthony & Sylvan was a referral from a friend who told me that they were good to deal with. Their project manager and scheduling team were very communicative and wanted to make sure that I was satisfied with the job. They did it on time and came in at budget. My pool is free-form and has a spa. I most look forward to the aesthetics of how it fits into the landscaping and the house.
Reviewed Jan. 17, 2017
Our general contractor recommended Anthony & Sylvan Pools so I gave the company a call and that’s how the ball got started. They did an outstanding job construction wise. These guys are very punctual and easy to work with. One or two small things popped up but they repaired it immediately. We love the pool. I've had one before but we never had one like this and never paid as much for a pool as I've had for this. It is absolutely beautiful. It has a very odd shape and two free-flowing waterfalls though we've only moved into our house since December 1st and it was 10 degrees here last night so we haven't had a chance to swim in it yet. But I look forward to the pool in the summertime because I have three grandkids so it's certainly available to them. It's very exciting. I highly recommend Anthony & Sylvan.
Reviewed Jan. 16, 2017
We have been wanting a pool for the last couple of years and we decided to go ahead and call Anthony & Sylvan. They were also a referral from people that we know in our area who were having an Anthony & Sylvan pool built. And when Bill came out, it was a no-brainer. He was such a good salesman and a good guy. And with the special that was going on that time, we signed the contract that day. Everything was great with the scheduling team. Their rep would put it on their website and I would go and look and sure enough, they ran true to almost the exact day every time. The project manager was amazing, as well. Our pool is free-form and it's seven foot deep. It's a good size pool and it will be such a great entertainment for my grandkids during the summer. Also, we have a large family and we have people here all the time and just to watch them enjoy the pool would be the most fun for us.
Reviewed Jan. 16, 2017
We had our house on the market for two years and it didn’t sell, so I told my wife, “We’re building a pool in the backyard and we’re gonna stay.” That’s when I contacted Anthony & Sylvan. The project manager was awesome and he’s still responsive. The guy that showed us how to operate the pool, Mark, has been incredible. We’ve got the pool shut down for winter now, but I can still text him and he’ll get back to me almost immediately with answers to my questions. I like the convenience of being able to just go out there and jump in our pool whenever I want to. My dogs love it as well and it’s beautiful in the backyard. It’s free-form and has three fountains in it. It got a special little layer in the bottom of it. It’s not your normal gunite stuff. Plus, I’ve got a heat pump on it that heats and cools the water, which really hasn’t worked though, but that’s a different issue.
Reviewed Jan. 15, 2017
We have always wanted to have a pool ever since we lived in this home. We had obtained a list of pool providers from our home's association, but the first one was another resident and I wasn't gonna go with a small company. The second number off that list is Anthony & Sylvan and I called them. We got a free-form pool with a raised spa from them. It has a beach entry with a promenade then step down into the pool which is great for my wife because she has a lot of orthopedic issues. It also has a nice sized waterfall with a weeping wall on each side and some fountains on the beach entry. They also installed a seating area on one end of the pool.
The work of the pool has been more than we had hoped. It transformed the look of our backyard and we're out there all the time now. It turned this big space into a usable living area. Also, the equipment package that was installed gives me a lot of automation in controlling the pool and it handles all my requirements. However, the disappointing episode in this pool was that we had a horrendous project manager. He wouldn't communicate well. But their scheduler, Michelle, took it upon herself to handle this and really made it work. She ensured that people were showing up and that my needs were met. She listened to my concerns and make sure they were covered.
Overall, there were no deficits in the installation of the pool because of Michelle. They worked very quickly and were always here when they said they were. Then if I had a problem, she handled it which I would have expected the project manager to do for me. I'm looking forward to the use of it as a grandkids' magnet especially that we had a little bit of time this summer.
Reviewed Jan. 15, 2017
I did some research on different pool companies and Anthony & Sylvan seemed like the most fair-priced and accommodating. The design consultant was very helpful in picking out the different tile patterns. They suggested different stuff for safety on the steps and the different order tiles on the pool because I had it all redone with new plaster, new tiles, and new coping. I like the new plaster, it makes the pool much brighter. I also like the safety feature that they put on with the tile on the steps that highlight it, which I didn’t have before. And then also, they suggested the bullnose coping for safety, like the grab rail almost with the bullnose on the top of coping.
Halfway through the renovation, I was told that if I didn’t get the cement redone before they did their work, it would the void warranty, which I’m glad the coordinator discussed with me. They were willing to work their schedule with mine and get the other work done that I had around the pool. They’re very helpful and cooperative.
Reviewed Jan. 14, 2017
I chose Anthony & Sylvan because they may not be the lowest price, but they have the best value. I interacted with their people quite frequently. We'd be on the phone with them when needed. We haven't been able to get into the pool yet because it turned cold as soon as we have it put in, but the hot tub and everything looks really good. Looking forward to getting in it and swimming and enjoying cooling off in the hot days.
Reviewed Jan. 14, 2017
Our neighbors next to us used Anthony & Sylvan for their pool and were quite happy with it so we agreed to meet with Anthony & Sylvan's salesperson, Bob. He listened to what our desire was and was very helpful with changes that would allow us to achieve our budget goal. He gave very creative solutions to the design of the pool including the layout of the Jacuzzi as well as the layout of the pool using papers rather than a concrete board. A lot of the credit to the design of the pool goes to Bob and we couldn't be happier with his critical recommendation.
The project manager was always very positive, very friendly, very helpful, and immediately responsive to any reports of any issues or questions that we sent thru text messages, voicemails or emails. We would get a response within the same day or within the same hour. And I couldn't be happier working with them as a team. They were very fast. This is our third pool and they completed building it in about half the time of our previous pools. But the quality didn't suffer. In fact, it was very well done. Our pool looks attractive. It is rectangular and has a spa. It was also relatively low-cost and worked as we expected without any flaws or problems. It exceeded our expectations. I look forward to being able to relax at home and we can have our own pool that's clean and as we would like it, whenever we want it. And my wife uses the Jacuzzi almost daily.
Reviewed Jan. 13, 2017
I spoke to Anthony & Sylvan's salesman and I liked his ideas. He was newly hired by Anthony & Sylvan and he is the one who brought us to them. We got a free-form pool with a spa and I like the way it fits into the natural landscapes and other existing structures we have. However, the project manager is a poor communicator and never knew what was going on. I would recommend Anthony & Sylvan to a friend with the caveat of being careful with the project manager.
Reviewed Jan. 13, 2017
Anthony & Sylvan did our pool before when we lived in another location and we were happy with them. So, we called again and are happy with them this time. Our pool is kidney shaped, six-foot deep on the deep end and four and a half on the shallow end. It takes 10,500 gallons of water. I like the shape of it and the steps and approach. We had railings put in and they worked out really well. We had very good cooperation with the project manager. All the crews that worked were efficient. They didn't goof off and they ended up doing a good job.
Reviewed Jan. 12, 2017
My husband's family, when he was a kid, had Anthony & Sylvan install their pool. My neighbor and a couple had recommended them too. We had them do a free-form pool with a diving board, a sunbathing deck where it has about five to eight inches of water where I can lie down, and a few benches off the deep end. It's a very large pool with a size of 44x30. The scheduling was done very promptly by phone calls or emails. The project manager was always calling or emailing me. He was very good at responding when I had to make phone calls if I had questions or things that might need change. The process went smoothly and nice.
I like how beautiful the pool looks in the backyard and I also like the space because we have big families and lots of friends with children. I'm looking forward to cooling off in the summer, being entertained, and having friends and family over or making family memories. We recommended Anthony & Sylvan to another couple who, I believe, signed a contract with them as well.
Reviewed Jan. 12, 2017
I've wanted a pool for 3 years now. So when someone in our community who used Anthony & Sylvan highly recommended them, we had them make our new pool. Our experience with them has been so much easier than I thought. Our project manager was available throughout. He was excellent, very responsive, and always called me back quickly, and answered a lot of questions I had. He helped me through a lot of the details of the process even though they lay it out very nicely into 10-12 steps process. Mark, the design consultant was a lot more upfront and he checked in once the work and the pool had started to take shape. Both of the project manager and Mark helped ensure that I was prepared. There's a lot of reading to do and Mark had all the great pictures in his book that visually told the story as like him verbalizing it.
But I didn't read the fine print in ordering the gate in time, so they warned me that it takes 6 to 10 weeks and to not wait to get the gate because they can't do their last step in the install. They can't put the plaster in if we don't have a fence up since it's the law in our county. Now, we have a 700-square-feet freeform pool with a tanning ledge, a spa, and a waterfall. It's got room for a basketball hoop in the concrete so the kids have their fun, but away from the tanning shelf and the spa area where the adults are in so that everybody gets their fun.
Reviewed Jan. 12, 2017
When I was researching 14 years ago, Anthony & Sylvan were the best that I found on the internet so I had them build my pool and now we are renovating with them. The renovation design consultant from them came over and I showed him the stress cracks and other things that needed to be done. He told me that what I was looking at was nothing that needed to be repaired right away. Instead of just trying to upsell me, he only told me the things that I really needed to take care of at that time. So, all that they did was around the edges and coping and then resealed it so water doesn't get in between the side of the pool and the ground.
Their team called me an hour before they were supposed to get here and they showed up on time. They were friendly, did everything in a timely manner, got my work done, and made sure everything was cleaned up afterwards. Then they called me the very next day to make sure that everything was still fine from what they did. Everything is exactly as I wanted and I didn't have to pay anything more than what I needed to. I'm not dissatisfied with anything. Every experience I've ever had with them has been terrific.
Reviewed Jan. 12, 2017
I've been wanting a pool for 5 years. Anthony & Sylvan came at the right time when I was ready to move forward and they had the right options. They were more flexible on the phases of construction. I have a custom pool. It's got lots of different curves in it and it has a spa. The spa is in the pool. It was something I saw when on Choose.com and they said they never did one like that but they figured it up and they did it for me. Spending time with my family at the pool is my favorite thing, enjoying it and the relaxation.
Reviewed Jan. 12, 2017
My kids and I are swimmers, and ever since we moved into our brand new house we wanted to build a pool. We chose Anthony & Sylvan Pools based on their reputation and good reviews from the website and hearsay from other customers and friends that actually went with them. My pool is chlorinated, it's a geometric rectangular pool for lap purposes only. It has a variable-speed drive option. Everything went well and done on time. Now I'm able to swim whenever I please and do my exercises.
Reviewed Jan. 12, 2017
Anthony & Sylvan had a sign up in our neighborhood because they were putting in another pool. I did a little research online just to read other reviews about the company then talked to some other people I know who have pools. Anthony & Sylvan was highly recommended and had good reviews. And since I've wanted a pool for years, we finally made the decision to pull the trigger at the beating of this summer and we asked them to come out and give us an estimate.
Our project manager, Frank, was wonderful and it was great that we saw him very regularly over the course of the project. He was very responsive to calls or emails with any questions. The scheduling team was also great. They were right on top of each step as the project progressed and kept me informed about what would be happening when and when I needed to be here. Everything moved along on the six-week schedule as promised. The design consultant was really helpful in helping us pick something that worked really well in our yard in terms of the size and the shape. And we love the shape of our new concrete, freeform pool. It is a great place for us to relax and have friends and family over and just enjoy just staying at home in the summer.
Reviewed Jan. 12, 2017
Anthony & Sylvan renovated our 14-year old pool which they also built. They did the tile and coping. They were great and interacting with them was easy. The renovation design consultant explained himself well and was able to lay out the different options that we had so that I could understand. The pool now looks great and I don't have to worry about it for another 14 years.
Reviewed Jan. 11, 2017
I initially read about Anthony & Sylvan on Angie's List then went to their website. After a couple of business from other companies, I decided to go with Anthony. They represented a good product and a big company name that guarantees the pool after the installation. I feel comfortable with their overall presentation. I communicated with the project manager and he responded within the day and took care of any of my concerns. He's very punctual and professional in his dealings with me.
Our pool was installed and finished around the 1st of July. It's rectangular, about 19 by 39, and with depths going from about three and a half to six and a half. But it's still deeper since it's over seven feet. There's no spa but the pool looks very aesthetic. It confines in the yard well, integrated well with the backyard, and the quality is top-notched. I feel that it represents a well-made pool when I use it. I look forward to using the pool for the spring and summer months and entertaining friends and family. For whatever reason, the water is very cold even during the height of 115-degree temperature so we're going to install a solar heating for the pool in February which should take care of that problem.
Reviewed Jan. 11, 2017
I wanted to have a pool for a long time. I then had Anthony & Sylvan build our geometric pool. I like that it’s right outside the house, and it’s warm. I'd recommend Anthony & Sylvan.
Reviewed Jan. 10, 2017
We had a pool in our old house. We just moved in and wanted a pool in this property as well. We had Anthony & Sylvan build a pool at our old house, and we were satisfied with that, so when we wanted a pool here, we called them. We got a mountain lake pool. There were times during the scheduling period when things got a little bit backed up, but we worked it out. We have recommended Anthony & Sylvan.
Reviewed Jan. 10, 2017
Ever since we moved to our house ten years ago, we have wanted to have a pool. We have woods along three sides of our property and Anthony & Sylvan was able to design it in such a way that it contoured to the land directly behind the house which looks very natural. It's a 40 x 20 free-form salt-water pool and has a heater. It also has waterfalls that have separate elevations that also conforms to the elevation of our property. The team went over the schedule when we bought the pool and we didn't have any weather delays. Dealing with the project manager has been straightforward. There were a lot of times where we wanted what they had to offer but needed to modify or add something like the stamped concrete with a certain color pattern. We had several estimates done and they made that easy for us to get done. So, that was a big win. We're looking forward to enjoying the pool in the spring and in summer. We have recommended them to a friend and they already built them the pool.
Reviewed Jan. 9, 2017
We just built the house about a year and a half ago and we waited for it to finish to get the pool. We had seen stuff online when we were searching on the internet for them. Then we had a couple of friends also that had done quotes and stuff before with Anthony & Sylvan. We liked the people we talked to at Anthony & Sylvan, and so we chose them.
The scheduler was the best person. She was the one that made sure all the contracts were there with any issues that we had. I wanted to be outside for pretty much all of the stuff that was happening and she was really good about letting me know when they're gonna be there and what time, and when things were gonna happen. She was really good at keeping track of all the things that were being done. We had a lot of special requests and custom stuff done in the pool and she made sure that all of those things that we had that were not standard were all being taken care of and they were understood before the work got done.
The pool is big and rectangular. I like that it's big enough for our families to get in, everybody's being able to fit in there all at the same time. My wife and I both have big families, so we built it for all of our family. All of the kids and cousins play in there. I'd definitely recommend Anthony & Sylvan to a friend.
Reviewed Jan. 8, 2017
Our pool from Anthony & Sylvan is a free-form without a spa, and has a small stair waterfall. I like being in it to keep cool in the summer. The salesman was very personable. My project manager and I interacted regularly. He was very involved and helpful. Also, the rep in charge of scheduling was very good. Early on in the process, it definitely seemed like they were overwhelmed due to a shortage of people, but they recovered nicely, which is why I gave them high marks. They solved the challenges they had in front of them and I would definitely recommend them to a friend.
Reviewed Jan. 8, 2017
After seing Anthony & Sylvan's billboard on the freeway, I Googled it and looked at their ratings and reviews and everything seemed like they were capable. At first I wanted something to have done, then once we went into the design, the rep came up with an alternative option which we went with because it ended up way better than what I brought up. He was very informative and he let us know every status, what was going on, all the process throughout the whole construction phase leading into where we’re at now. When I needed something or I had some questions about a couple of things, he was able to answer them and made sure I was happy. Now the finished pool looks beautiful. It's refreshing and it looks nice out in the back.
Reviewed Jan. 6, 2017
We had Anthony & Sylvan build our free-form pool. Our project manager and the scheduling team were very attentive. We had open and honest interactions. Our pool has a spa, which is what I like the most. I look forward to spending time with my family in our new pool.
Reviewed Jan. 5, 2017
I've been wanting a pool for a number of years. We had Anthony & Sylvan out a couple of years prior to giving us a price, and we couldn’t decide. Our five grandkids who live close by are the main reason we picked the pool. I asked some people who put pools in and I was getting all mixed feedback, and Anthony & Sylvan seemed to be the biggest. Also, I figured if I had any problems, they would turn around and be the easiest ones to correct any issues if there was any. Additionally, somebody else somewhere told me that they were one of the better builders of pools in the area.
We had them build a free-form pool. If I turn around, it has a raised spa with the waterfalls. I started its depth at four feet, which they said was not normal, and I went from four to seven. We're a very tall family and it is perfect for the depth. It’s a good pool. I like that everybody is enjoying it. Watching the grandkids in there having fun looks nice. The waterfall is a nice view to look at also.
The project manager was great. He always called back. He helped out anytime there’s a question. If for some reason, I cannot reach him, the sales manager was right there. One of them was always right there to answer any questions. Even after the pool was done, I had questions and they called me right back and answered the questions. They always got me the answers I want.
Reviewed Jan. 4, 2017
I shopped around and got about five estimates from different pool people and representatives come out to my house. But I was most pleased with the guy from Anthony & Sylvan. Everybody was great, from the project manager to the scheduling team. I had a 900 square foot pool and it has a lot of decking going around it. It starts at 3 feet and goes to six feet. However, I had a little decking issue, but they sent the guys right back out to fix what needed to be fixed right away. It’s a nice pool and I’m very happy with it. I like having access to get out my backdoor, get into the pool and just be able to swim outdoors in late spring, sometimes early fall since it has a nice heater on it. I have pool parties and my grandkids come over and play in the pool as well.
Reviewed Jan. 3, 2017
We've planned on getting a pool for the last five years. We’re from New York and there was no room to have a pool there, so coming down to North Carolina with a nice piece of property, we thought a pool was a must-have. And I got some good feedback from my aunt who had an Anthony & Sylvan pool built seven years ago. I had done a lot of research on pools and pools company too, but I didn’t know little things like where would you like the sun to hit you when your pool is built. So, I loved that the pool we got from Anthony and Sylvan answered questions that I didn’t even know we had. Our pool's beautifully constructed and it's pretty much everything that was designed in the consultant portion of the process. It’s also easy to maintain and that’s the best part which my husband loves.
My project manager was also amazing. He visited the site every time we had a major phase go by, even with the depth building and the coping, he was always accessible. He was laid back, but whenever we did have a question, the response time was amazing. And the scheduler was also outstanding. We couldn’t be happier.
Reviewed Dec. 18, 2016
We had a 30-year-old pool that was built by Abano Pool. During the 30 years, I had it renovated 10 years ago, but I wasn’t happy with the service that was with another company. On the contrary, I liked Anthony & Sylvan's salesman. He seemed like a person I could trust. In fact, he was one of the reasons that made us pick Anthony & Sylvan. He definitely knew the business. He was a salesman but in his younger days, he was a renovator so he knew exactly what we wanted to do. We had them remodel our pool's tile and coping. I like our newly renovated pool's Travertine coping.
Reviewed Dec. 18, 2016
We did a research on Anthony & Sylvan on the internet and made the decision based on the economics of the project. We had them build a blue free-form pool with a spa. We like the spa and the water features on the pool. I got a waterfall into the main pool. We like the sun beach area and the way the coping was done. The rockwork and all that looks very nice. The project manager did a lot of work with us. Like any project, we had problems but we worked with the team and at the end of the project, everybody was satisfied and we got all we wanted and they got paid. There were no excessive change orders and it was a good experience.
Reviewed Dec. 18, 2016
Anthony & Sylvan is one of the major players in our area. They were recommended by our neighbors who had pools done by them. Our saltwater free-form pool has a spa and it fits eight people. We got a little diving board and have some really nice stone coping and tiling. We like that it's a little bit of an oasis. We don’t have to bother with the community pool. It's not that we’re hoity-toity, but it is nice being able to go to the backyard to go in the pool. It's a great entertaining spot, and the kids certainly get a lot of joy out of it. Anthony & Sylvan's project manager and scheduling team were consistent. They came through when they said they would come through. They were timely and very responsive to any questions or concerns I had. They did a wonderful job as far as the craftsmanship.
Reviewed Dec. 14, 2016
I heard about Anthony & Sylvan 40 years ago when I lived in southern California, and I remembered the name. And then I moved east and we’ve called some people and we’re very dissatisfied with the answers we got from them and the pricing. And so then in the following year we called Anthony & Sylvan. Our pool made by them is called Mountain View. It’s one of their standard designs. The project manager and scheduling team were outstanding. We had a number of interactions because we had eight different trades on site up here during the process to get the pool done. I was chatting with people and we got along very well. They're very professional and knowledgeable. The biggest thing for me is the way they handled the subcontractors. They were remarkable how they did that, it was great. We have already recommended Anthony and Sylvan twice.
Reviewed Dec. 11, 2016
I've wanted a pool for many years and hired Anthony & Sylvan to put in a saltwater pool. It's a place for my friends to gather and we love sitting by the pool. Their people were great. Jeremy and I were texting back and forth and there was this constant communication which was good. Anytime that I needed anything, he stopped by. Anthony & Sylvan was awesome.
Reviewed Dec. 11, 2016
We had wanted a pool for 15 years. We researched online and talked to many people that had an Anthony & Sylvan pool then we decided to have their company build one for us. The scheduling team was very good though we didn't have a lot of interaction. Everything ran smoothly. It's a free-form pool that does not have a spa. Being able to unwind after work is my number one favorite thing about it. Another favorite thing of mine about it is being able to have family and friends over, though we just got it so we haven't been able to get a lot done with it.
Reviewed Dec. 11, 2016
Anthony & Sylvan has been around for a long time so I already knew their name beforehand. We chose them because there weren't a lot of pool builders in Maryland that were able to do the entire package. My pool is a basic, free-form custom pool. It is black granite with slate coping. My favorite about it is its ability for the kids to enjoy their summer days, for them to be able to go swimming when they want to, have their friends over and not really asking me what we're gonna do on a particular day because it's so hot. Their reps were very consistent with speaking to us on a weekly basis to let us know what was gonna happen and if there was gonna be any delays. It was a really seamless working relationship with them. We love the pool. We've recommended Anthony & Sylvan Pools to several friends. The company was great.
Reviewed Dec. 7, 2016
I've seen Anthony & Sylvan at home and garden shows and after doing research, I called them and ended up getting a brand new freeform pool installed for us. I like that it has a very nice step-in feature and also has several benches that make it convenient to sit and relax. I enjoy that we can use it around the year and its convenience having it at home and not having to drive and find a pool to go swim at. It also serves the dual purpose of getting more exercise and having the opportunity to be out there and enjoy it.
The company is easy to work with. Having the communication line open was the most important thing. If there was an issue, it was taken care of in a timely manner. During the summer when they built the pool, I was able to contact them and usually at the same day they would call me back. We can then go through any kind of situations, changes or additions that had to be taken care of at that time. And I communicated with the project manager once a week. When the workers did a certain part of a job, the following week the project manager would come out and we'd talk about how it went and whether there were already things that needed to be addressed.
Reviewed Dec. 6, 2016
We spoke to five different companies, but Anthony & Sylvan were certainly the best and able to come up with the best design. They were by far the most responsive and anytime we've had any questions they've always been here to help us. Plus, they definitely went above and beyond like doing a computer plan of our backyard, and showing exactly how the pool would look. My project manager, Jeremy, was fantastic. He gave me his cellphone number, and would continually update me in terms of scheduling. It was definitely a challenging time of the year, we got lots of rain, but Anthony & Sylvan were able to try and do the pool as efficiently as possible and they had the pool done exactly eight weeks after we signed the contract. We are extremely happy with them.
Reviewed Dec. 6, 2016
Our pool from Anthony & Sylvan is semicircle on both ends and the sides are a Victorian style rectangular. It has waterfalls, hot tub, and an area where you can sit down inside a pool so you're not all the way in it. The project manager and scheduling team were pretty punctual in terms of when they're going to come. They email me most of the time and once in a while we talk on the phone. Then they would start the job quickly as it was to expedite. Now I'm looking forward to the next summer again because the whole family and all my friends would have a lot of good get together and enjoying the pool.
Reviewed Nov. 30, 2016
My parents did a pool with Anthony & Sylvan. Then I got them to construct our 40 by 20 rectangular pool with overspills and a raised spa. I had an issue with the pool but the project manager was very helpful. I like the size of the pool and the Jacuzzi. I enjoy it with my family and my kids.
Reviewed Nov. 30, 2016
Since we built the house and moved here in 2009, we've wanted to have a pool. My girlfriend had a networking group and knew the Anthony & Sylvan salesman. We interviewed many people, many companies and we loved Anthony & Sylvan's salesmen and foreman. Their project manager was awesome. He was always quick to get back to us if we ever had a question. We designed the pool ourselves. It was a free-form pool. It has a spa, a tanning shelf and a table with a bench around it. I like everything about it. A lot of people love the table. The spa and the beach entry were very inviting. We do a lot of entertaining and people just love it.
Reviewed Nov. 26, 2016
Arn is very knowledgeable and efficient. Everybody at Anthony & Sylvan did what they said they were going to do when they said they were gonna do it. There was no real hiccups. The service has been great, and everything about it has been brilliant. The pool looks fantastic.
Reviewed Nov. 26, 2016
We heard about Anthony & Sylvan through a friend and we decided to choose them based on reputation and more on price. Our pool is a free-form with a spa that goes over into the pool. I like the overall aesthetic of the pool, the way it fits into the yard and also the spa. We interacted frequently with the project manager throughout the design process in figuring out what we wanted. And as far as scheduling goes, everything was done in a timely manner. We got calls, had a good time, there's been a reasonable amount of time to get the pool scheduled and done. Overall, I like being able to let my children enjoy it, watching the friends enjoy it and complete our weekend for the summer.
Reviewed Nov. 26, 2016
I would definitely recommend Anthony & Sylvan to a friend. My project manager, Ray, was here every step of the way and answered every questions I had. He followed through with everything that he said he was gonna do. After the pool was paid for, I did have some minor issues. I told him I need them fixed and he always came through and finished the job even after the initial install was already done. Patti who took care of the scheduling was also right on top of my questions. Everything went flawlessly. They happened exactly when she said they were gonna happen.
Reviewed Nov. 24, 2016
I had wanted a pool for a couple of years. We called several pool companies and talked to friends who recommended Anthony & Sylvan which we ended up going with because of their pricing and warranty. My project manager, David, went above and beyond customer service. Even here lately, I've had a few questions and he was on top of them with the answers that I needed. My pool has been completed since July. I've recommended the company to a friend.
Reviewed Nov. 23, 2016
When the salesperson from Anthony & Sylvan came, he gave me the best information and I was happy with how he presented the company's products. I got a diving pool that is 20 by 41 and 8 and a half feet deep. It has a spa on it, a swim-out, and a front deck. It fits in the backyard and was designed very well. I'm enjoying my time in the backyard and with my family. We got everything we wanted when I was shopping through them and I have maintenance on it as well.
When I had my first meeting with the project manager, he gave me his card and his phone number. For any problems or concerns, I called him. He stepped out either that day or the next day. He also did his own visits and came out five times during the whole time. He also sent me updates. With the scheduling team, everybody came. They would give me a call the night before or two days before to let me know people were confirmed or not confirmed. They really kept me aware of what was going to happen with the pool and the timeframe that they were on.
Reviewed Nov. 21, 2016
My brother-in-law had a pool built by Anthony & Sylvan about five years ago, and we got them to build a pool for us, too. Our pool has an Anthony & Sylvan design. It's not just a rectangular pool since Anthony & Sylvan doesn't like to build something that's simple. So, our pool has got a couple of waves in it, a sun shelf at the shallow end, and a spa.
The salesman did a heck of a job when we sat down with him before we ever got started building the pool. The project manager was really good to work with and the scheduling person is probably the top person there. But it took so long to get the pool built. There were a number of delays and issues so I haven't used the pool yet and didn't get to enjoy it as much as I wanted to this past summer. However, I look forward to using it a lot next summer. Having a pool here in South Carolina helps us get over the heat in the summer.
Reviewed Nov. 21, 2016
We have our rectangle pool made by Anthony & Sylvan. It has a waiting deck on the top and three fountains on the waiting area. I'm really enjoying the in-floor cleaner that they put in. We live in a lot of pine trees and oak trees, so it's constant needles and this thing takes care of it. We have the ozone. They use less chemicals so it's a good thing to put in there. As for the reps, they were all great. They answered the calls, showed up when they said they would and helped us with any problems that we had.
Reviewed Nov. 21, 2016
Anthony & Sylvan has a good reputation, so we had them build our free-form pool with a waterfall. I like that it's in my yard, and it's available all the time. Our project manager, David, was outstanding and our experience with them has been top-notch.
Reviewed Nov. 21, 2016
I had my pool done by Anthony & Sylvan since they are a bigger name and more nationwide. I love being able to enjoy it with my family and its tanning ledge is my favorite. However, the scheduling was the worst thing of all. Workers came once a week and didn't know what was going on. I had to send several emails at a time to follow up.
Reviewed Nov. 21, 2016
An Anthony & Sylvan consultant came to my house and it was an excellent experience. They gave me lots of different choices and cost rates based on my and my family's lifestyle, then they gave us an opportunity to make our own choices. A woman called me on the day they were coming to let me know exactly what they do there. They arrived on time and did their renovation work exactly as I was told and they departed it exactly as I was told. Everything was perfectly on schedule and my granite pool this past summer was like it was brand new.
Reviewed Nov. 21, 2016
I've been wanting to have a pool for three months now. So when a friend of mine gave me Anthony & Sylvan's number, I had them work on my geometric pool. Its quality and workmanship are good. There was one time wherein we had a few days delay because of the weather. But other than that, everything was on time.
Reviewed Nov. 20, 2016
When we first met our project manager from Anthony & Sylvan, he was very friendly, informative, personable and told us a lot about the pool. We have a kidney-shaped pool. It is 350 square feet with a large patio around and a waterfall. We also have the propane to heat it in the summertime to even warmer, so I love it. We had a deck built, too. With all the work, it was a really good workmanship. I'm looking forward to having parties, entertain outdoors, and the daily use of my new pool.
Reviewed Nov. 20, 2016
We heard about Anthony & Sylvan when we actually started looking into purchasing a pool for our home. We went through a period of time where we thought, we'll put in a pool when we move. But when we decided to stay, Anthony & Sylvan was very quick to come and meet us on both times I called them. The salespeople were very professional and answered all of our questions promptly, which was a big deal for us. I also didn't feel like there was any lingo that was a gray area.
It was our first pool and we've been looking forward to doing it for 10 years. We got a free-form pool with a bar stool inside and a bar area on the outside of the pool, exactly where we wanted it for entertaining. We also have a sunning deck and a couple of bubblers that come up out of that shallow area where the kids enjoy playing. During the warmer months, my kids are gonna have their friends over and we're gonna get to enjoy watching them play. We'll also know where they are and who they're with. We're also looking forward to being able to enjoy our pool as a family. I also like knowing that at the end of the day, especially on a hot or busy day, I just have to go out the back door if I wanted to relax in the pool.
Anthony & Sylvan was able to incorporate the pool into the landscape since we had a bit of hardscape already in the back patio. The pool looks great with our existing patio, which has lower and upper areas. They were able to put the pool right where we wanted it, something that other pool companies were unwilling to do. The others wanted to push the pool back and add a lot more decking. However, we wanted to have as much of our yard with grass as we could.
We had crazy rain during the process of the project so the work had some delay. At the same time, Dan the project manager was also getting married and needed to go on a honeymoon. But he managed to pull off the job well. He was very honest with us about time frames. He never made a promise that he wasn't gonna be able to fulfill or legitimately try. We really appreciated that. He also always got back to us if we had questions, whether it was a text, email or phone call. When he said he was coming, he was there. Furthermore, he saw things that we didn't, like a slope that he didn't like. It delayed the process a little bit but I felt like it was important to Anthony & Sylvan and to him to make sure that they got it right, rather than getting it done. We liked that as well.
The scheduler also did a pretty good job. However there were a couple of times that we got the emails that were sent out two days after Dan already returned from his vacation. I don't know if that was a computer error since it seems like an automated message. But usually if we called for our questions, they're really good about answering and letting us know a time when we could expect the workers since sometimes we needed to be at the house to let the workers in and put the dogs away.
Reviewed Nov. 20, 2016
We just moved into the house and got a pool as soon as we moved in. We shopped around on the internet, read customer reviews, and looked at people’s pictures that they posted on the website. We got a couple of estimates and design ideas from different companies and Anthony & Sylvan seems to be the best one for us. Our project manager was Skye and he was super informative and was always there checking on the project. He kept us informed every step of the way of what was next, what had to be done, and whatnot. Pretty much everything was on schedule as he said. It was convenient. We got a geometric pool with a spa and our favorite features are the lighting, the decking, the tile, and pretty much all of it.
Reviewed Nov. 20, 2016
We have wanted a new pool for seven years and I had chosen five manufacturers or installers and narrowed it down to two. Anthony & Sylvan was the top two and I decided to go with them because of their years in business. This is the first time I’ve ever had a pool built and it was a big task. Even so, they addressed any issues that I had right away. I’d send a picture or an email when I had an issue and I would get a response and we would talk it through and get it resolved. We have a free-form custom pool that we’re enjoying. I had the plan and I had the idea in my mind for the last three years. Although it doesn’t have a spa, our favorite thing about it is the fact that we're able to get in and swim in it. We’ve been having friends and family over. I've even put in a solar heater system that’s allowed us to extend our swim period. It’s the fun family social value that we get out of having a pool.
Reviewed Nov. 20, 2016
When we built our new house, we wanted a pool because we had a pool in our last house and Anthony & Sylvan was the only reputable people around that we knew. Our pool is kidney-shaped with stairs without a spa and I like that it is low maintenance. However, the scheduling team didn’t meet the initial date that they estimated but they were very friendly in coordinating a revised date and eventually showing up because there was a weather problem this spring.
Reviewed Nov. 20, 2016
My husband and I have been waiting to get a pool for 37 years and now that we moved to Delaware, we can have one. So I went to a local company and made an appointment for them to come out and give me an estimate, but he stood us up. When he called to tell me that he was in a meeting and he was delayed, I told him not to bother. Then I went back online and found Anthony & Sylvan. But it was my realtor who recommended them because she had a pool done by them.
Everything went pretty smooth with the project manager and scheduling team. There were a couple of glitches but my project manager, Frank, was fantastic. He pulled everything together and made sure that I could email him if I had a problem. He lives in town and he would come or stop over and make sure everything was okay. He checked on every phase. When there was a hold up on the fencing, he took care of that so it was really good. Everyone I spoke to was very helpful. We had a lot of rain and even though mine was one of the earliest pools, it took longer because of the rain and it put off everything. Like everything else, we have to wait for the weather.
Ours is a 14 by 30 foot rectangular pool with stairs at one end, a railing, and a ladder at the other end. It’s seven feet deep and the shallow end is four feet. It has a cobalt blue tile on the edging. We have a patio and a fenced-in area around it. There's also a deck in the fenced-in area. It’s beautiful and I’ve had a lot of compliments. Everybody loves this pool. It’s in my backyard and I can go in any time I like. I have a long season in Delaware and I can use my pool from the end of April to October. It’s also bringing my family in as they’ve come to visit almost every weekend. The pool's wonderful to have as a social gathering place. I like having the family down and enjoying being able to grill on the patio where I have a nice swing and lots of chairs. In fact, even when the pool was too cold to swim, we sat around it and had a glass of wine. It was lovely and really beautiful.
Reviewed Nov. 20, 2016
I heard about Anthony & Sylvan through some friends and chose them for our pool because of their warranty. Our pool is free-form with a waterfall and a hot tub for 12. That's really cool because it's set up on a hill overlooking our ranch and the hot tub is overlooking the farm. The waterfall is my favorite thing. We’re out here in the country so it’s got all the big rocks and boulders, and they used the flagstone a lot. We built a home that looks like a mountain lodge, so the waterfall goes right with our home. Everybody that came to see the waterfall loves it. However, I had a hard time getting a hold of my project manager for the most part, so I wasn’t pleased with all that. I had to ride him pretty hard to get something done. But generally, the scheduling lady got everything on time.
Reviewed Nov. 19, 2016
Anthony & Sylvan had better reviews than local pool contractors in the area and they are a nationally-known name so we got them to build us a free-form pool with a spa. We like the spa feature as well as the wading rocks. Their people were very good in the beginning, but once we had made all of our payments and the contractors were paid in full, although the pool wasn't complete at that point, we began to have difficulty with the scheduler. It also became extremely difficult to get the remaining issues resolved. We had to bring the salesman back in to work on our behalf to get the last remaining things completed.
Thank you very much for bringing these concerns to our attention. We have located your account and will be contacting you shortly to better understand your concerns and to try to find a positive resolution to your concerns.
Reviewed Nov. 18, 2016
Anthony & Sylvan originally built our swimming pool in 1997. We recently had them renovate our pool for the coping and the tiles. I got four bids for the pool renovation and there were a lot of private companies who wanted our business, but Anthony & Sylvan worked with me and they even matched the competitor's price. Working with a big company, I knew we had to go back to Anthony & Sylvan. We liked the design consultant who worked for them. He's very knowledgeable and he has been in the pool business for 40 years. He used to build pools, so he knows what he's talking about. It was good working with him. He returned every phone call I made to him and explained everything to us.
Anthony & Sylvan did a full renovation of our pool. All the tiles have been replaced. They tore off the coping and rebuilt the wall where the coping is on, and they also did the piece of caulking behind the coping. We have a raised spa that the waterfall goes into, and they rebuilt all that. The construction guys from the company that Anthony & Sylvan subcontracted to were great and did an awesome job. I only have a lot of good things to say about them. They were quick, in-and-out, and clean. Everything worked out excellent and I'd use them again.
We did a special order tile because we didn't like anything in the book. Even when we built our pool originally, we used a special order tile. We finally realized that the special order tile that we ordered was not what we were getting. Compared to what we had picked, the tile that we received was terribly off. I get that the tile we picked was a discontinued tile but the tile company didn’t tell Anthony & Sylvan. Tiles had to be obtained from four or five other locations that had samples, and 29 pieces were needed to get the job done.
It took four shipments to get the tiles correct. When the construction guys came to do the work, they had to come back four times because every time they came out, it was the incorrect tile. It was very frustrating dealing with the manager in Doylestown, Pennsylvania. The correct tile finally came out of California with the fourth shipment. A lot of phone calls had to be made and a job that should have taken just a week took almost five weeks until the correct special order tile was delivered, but we finally got this issue worked out and our renovated pool turned out great.
It's a beautiful pool, a free-form with 300 sq. ft. If you're in the pool, it looks fine. You can put a generic tile on the pool and it doesn't look nice. We have something different right at the area of the pool out there -- retaining walls made out of stone, and the colors of the tile are a burgundy and a brown. The pool pulls up all the colors on the retaining walls. So, the tiles make the pool.
I'd recommend Anthony & Sylvan to a friend. They're very good, with a gentle eye. But when I leave a message for someone, and they don't get back to me or return my calls, it gets me upset. Towards the end of the project, when I needed some answers, I called the design consultant, but he never returned my call. This was frustrating for me because that was when we had an issue with the special order tile coming in correct. After calling Anthony & Sylvan seven or eight times, they did pick up and gave excuses why they didn't return my phone calls. They finally got electrified after dealing with quite a few people. Nevertheless, Anthony & Sylvan took care of me. They gave me a gift card for $600 to the store. Then they gave me $500 off from my bill on the special order tile. They're a great company.
Reviewed Nov. 18, 2016
I've heard of Anthony & Sylvan pools 30-plus years ago. Then my in-law's neighbor had recently had them for the pool. I got one myself and I like the color of the cement on it. My interactions with their team have been pretty much all positive.
Reviewed Nov. 18, 2016
My neighbor built a pool and she told me that she was very happy with Anthony & Sylvan, and that's why I called them, and we had them install a pool for us. The project manager and scheduling team were very professional. They always answered my questions, gave us advice, and were always into the schedule. They were amazing. Our pool has a lagoon shape, a spa, and a waterfall. It's not saltwater, but a combination of saltwater and chlorine. They explained to us that it's now the new thing and better for our skin and hair. I love the spa. What I like about my pool is I can invite people over and we can share, and we can easily do summer in my backyard.
Reviewed Nov. 18, 2016
We were considering moving and buying a house with a pool over the last few years and we finally decided to move last year. We were not able to find a house with a pool that we like so we bought a house and we decided to build a pool ourselves. We did an internet search for reputable pool companies and Anthony & Sylvan came up as a nationwide company that had relatively close local branches.
I like the overall look of the pool. When the sun hits the coping, tile-work, and the court finish inside, the pool gives a really beautiful blue color that is exactly what we were looking for. It is a free-form pool that’s about 21,000 gallons. It was the design of Anthony & Sylvan and we were able to choose the depth and the length and scale it up to the size that we wanted. It’s a standard shallow-end and not-quite-deep-end. It’s 6.5 ft. so not dive-legal but deep enough to dive if one really so chose to.
The interactions we had with our project manager, Jomar, were on a regular basis via phone and in-person. He was very hands-on and easy enough to get a hold of. Any concerns are usually addressed within the day, sometimes immediately. I would definitely recommend working with a project manager like him versus someone who just answers the phone and that’s it. We had a couple of hiccups because I have had a little bit of problems with some of the sub-contractors, but they’re clearly resolved without issues. I would definitely work with Anthony & Sylvan again.
Reviewed Nov. 18, 2016
We heard about Anthony & Sylvan through a friend and we interviewed him. It took us about a year to make a decision. The gentleman who came out was professional and he was really responsive. They delivered everything they promised. They were here on time and followed through on what that they said the price they said they were going to do it for. They followed up, made sure the job was done right and the contractors were great. We liked the idea of having a pool in the backyard and we also like that it's heated. The whole family enjoys it.
Reviewed Nov. 18, 2016
My pool is free-form without spa from Anthony & Sylvan. I like that it brings our family together. It's very nice to have in the summer time for relaxing and having friend over. We ran into a few minor incidents with the Anthony & Sylvan staff like on the weather or somebody cancelled and it took a little longer than what I was told but, overall, the quality is good. Then about halfway they got a new project manager. He was young, attentive, and responsive. It seemed like he was learning the ropes. When I went to the higher-up, he was very helpful and he got back to me relatively quickly, whether via email or phone.
Reviewed Nov. 18, 2016
I searched on numerous companies and I went with Anthony & Sylvan because of referrals from other people and the reviews of other individuals through customer satisfaction surveys and the Better Business Bureau. We got a free-form pool and my favorite thing about it is the hot tub. I also like that it provides recreation for my kids. The project went pretty much as scheduled and planned. They laid out everything for us and things went as smooth as I had imagined they would.
Reviewed Nov. 18, 2016
I had a pool before for years and I had to redo it. I did a bunch of research on pool companies. In the pool industry, there isn’t a big difference on pricing and pool companies come and go, but not Anthony & Sylvan Pools. Basically that's the bottomline. So we got them to install our pool, which is a 16x32 concrete rectangular pool with heater. Anthony & Sylvan finished it in July and they did a really nice job. The project manager is a guy in Jessup and he was outstanding and always kept in touch. But the project management or scheduling team could be hit-or-miss at times only because they didn't always tell me when people were going to show up. Apart from that, I like that our pool is done. Having a redone pool with all-new equipment is very nice. I would recommend them!
Reviewed Nov. 17, 2016
We had Anthony & Sylvan make a free-form pool with mineral water system. We chose them due to their high consumer ratings. I like the sun shelf the best, it's a really nice feature. They also have a very responsive team. They have a nice system setup, having a very integrated piece of software that communicates and logs all their visits. There were are few bumps in the project road that were not the most pleasant, but they were dealt with ultimately and I have been pleased with them overall. I'm looking forward to relax by the pool every day in the summer.
Reviewed Nov. 13, 2016
We wanted a granite pool forever and a neighbor down the road told us about Anthony & Sylvan. I don't go to public pools so it's nice to have an oasis in our own backyard for the kids and to let them be outside. I don't have to drive them anywhere. Our pool is free-form with a 10x10 sundeck. It would be nice when Anthony & Sylvan get it converted to salt water because they couldn't do it yet before as it was late in the season.
Their staff were all great. I love everybody from our sales guy to Jessie the project manager. He would call me back right away anytime I had questions and he would take care of everything like when we had some damage to the fence and when our decking was crumbling about two inches. He picked up all that. We had an overall good experience and I've actually referred three people to Anthony & Sylvan. I don't love the payment, but I love the pool.
Reviewed Nov. 13, 2016
I used Anthony & Sylvan before and I loved the pool they had built for me when I was in North Carolina. So, since I had a good experience there, I figured that's what I'll use when I looked at pools here in Maryland. Our pool was a custom shaped pool that I and the design consultant put together. It was very good coming out exactly like the rendition that we drew in the planning phase. I like its water feature and the sitting area we put up in a cozy corner. Their project manager was great. He's always very responsive. I text him and he would get back to me through email every time. My kids loved the pool. It was not done until the end of July and we had a shortened season this year, but they loved every minute of it. They're a good company to work with and I didn't have to finance it which makes it a little easier to make sure that they're done. I also recommended them to my best friend.
Reviewed Nov. 13, 2016
We were looking at the better pool makers with good quality in our area and we found Anthony & Sylvan. The pool we got from them is a free-form and has something unique about it. It has a cannon glide which is awesome. I like that. The pool turned out very nice.
Reviewed Nov. 13, 2016
I've wanted a pool for 10 years and Anthony & Sylvan was referred through one of my friends. We love that it looks nice and it has its heat and clean lines. The project manager was very good, accessible and got back to me on time. Had a good working relationship with him. He got the project to run smoothly.
Reviewed Nov. 13, 2016
We had a neighbor who had used Anthony & Sylvan and we chose them based off of their recommendations. Our pool is a free-form, saltwater pool with a heater and we enjoy having it. We are able to invite family and friends over for get-togethers and entertain my children's friends and their family members. We upgraded our concrete to cool deck which makes it extremely comfortable to be outside in very extreme heat. I also like the shape and the size of the pool. It's perfect for our backyard. We had very frequent interactions with our project manager who was very responsive via email mostly with the questions that we had.
Reviewed Oct. 28, 2016
Anthony & Sylvan built our 32-year-old pool and we got them again to do some renovation. The design consultant had some great ideas and we took his opinion. It was an easy interaction with the team that scheduled and coordinated the renovation. We're happy with the way the pool turned out, especially the coping.
Reviewed Oct. 28, 2016
Anthony & Sylvan did our swimming pool originally then I had a little issue. It was convenient to redo at that point. So, they did the re-plaster and tiles and we're very pleased with the result.
Reviewed Oct. 28, 2016
Our pool was made in 2007 via Ivyland Contractors. We originally had a very brief experience with Arrow Master for its repair and we're not happy with their service and the way they handled themselves. So I just went online, started looking around with the comments and Anthony & Sylvan had some good feedback, so I reached out to them.
The renovation design consultant was upfront. This was more of a how to do it, not a nice to do it situation and he was realistic as far as the placing, what we could do now and maybe wait for another time financially to reconstruct but it all turned out very, very nicely. They plastered the pool and they fixed the portion of the concrete deck. There weren't very complicated interactions, they were very friendly, efficient, communicated well with us as far as timing. Follow-up was good as far as coming out and make sure things were progressing as they should be. The workers that worked here were all very polite and knowledgeable.
The pool was repaired and brought back to what it should be. So I'm just very glad that it's running smoothly now. It looks like it should. They did put a new pump system in, which certainly has made it a lot quieter for my neighbors because the bearings were going on my old pump. So it's just a much more pleasant experience. It was something that was needed to be done and they did it well and I got what I was looking for.
Reviewed Oct. 28, 2016
My pool is 10 years old and it was built by Anthony & Sylvan. I wanted to renovate it so a gentleman came out and he evaluated the pool. He told me what's needed to be done, explained why it needed to be done, brought me some samples, and then he gave me a proposal. They had to replace the coping because it was all cracks and freezing due to winter.
I worked with one woman and she was very good about scheduling, ordering the water, and explaining what was going to happen. But then there was this other woman who kept calling and asking me did I send the check. I was annoyed with her. It would've just been better if it was all with one person. Because this other woman, I didn’t know who she was or what her role was. But the pool looks beautiful and I've gotten lots of compliments from my family. It looks like a brand new pool. Anthony & Sylvan is very professional, and I actually go out of my way to go to the store to buy my chemicals because they help me solve my problems.
Reviewed Oct. 23, 2016
The project manager of Anthony & Sylvan was great. He answered emails and phone calls really quickly when we had any questions. He stopped by often to see what was going on. The gentleman who initially came out and gave us the estimates was also great. He made sure that we were able to get everything that we wanted. Even though he was just the salesperson in the beginning, throughout the process he checked on us to make sure everything was okay. However, they just finished in September, so we haven’t been able to use our pool yet. It looks nice and we're looking forward to being able to use it next summer. We have two children and when the heat gets excessive, it’ll be nice and relaxing and something for the kids to do during the summer.
Reviewed Oct. 23, 2016
Anthony & Sylvan's salesman, Joe, made me feel at home and understand the aspects of installing an under-ground pool. He guided me through the whole way and I liked that. I had them do a free-form pool with an elevated Jacuzzi. Their team did an outstanding job and were always on target. We had some bad rain come in during the time of the project. There was a slight delay but that was just a force of Mother Nature, and they communicated very well with me. Even the regional manager was able to reach out to me and let me know about it. It was really professional of them to do that. I like the convenience of being able to walk right outside the back of my patio and being able to enjoy the time with my family in the new pool.
Reviewed Oct. 23, 2016
We often pass by Anthony & Sylvan's location on Highway 281, so we decided to stop in and when we did, we had a good experience with Keith, the designer. He was our first contact person with Anthony & Sylvan. We got a custom pool with an irregular shape. It has some very nice curves to it. It is six-foot in the deep and three in the shallow, with a 12-foot splash deck and a nine-foot seat in the deep end. I like our pool's ease of maintenance. I have to do some things but I don’t have to vacuum since it has an automatic vacuum that does it. Also, I like the way it’s situated by our house. It really takes advantage of the view. I'm looking forward to enjoying our pool with family and friends, and also, having a place to cool off in the summer.
Our project manager and scheduling team were good as far as weekly posting of the schedule, but because the subs are so busy doing so many projects, there’s always a window. I never really knew if they were coming. If they had them scheduled for Thursday, it could be before or after that. I understand they have to do that with their subs. It was a little difficult with that big a window. It was frustrating sometimes when we would be waiting. Other than that, I'm happy, overall.
Reviewed Oct. 23, 2016
I've wanted a pool for years. I posted on a Facebook page for our city and said, "Hey, everybody. I want to get a pool. Are there any recommendations?" A woman on there said that she got her pool from Anthony & Sylvan and she was extremely happy with how it went. So, I gave Anthony & Sylvan and another pool company a call to come out and have a consultation with me.
When the rep from the other pool company came out, he was great, knew what he was talking about, and had a lot of options, so I got a bid from him. Then the Anthony & Sylvan rep also came out and he was really helpful and knowledgeable. I got a bid from him as well and their price was so much more affordable and their pool had more features than the other company's.
So, we got a free-form pool from Anthony & Sylvan. It has a spa, a waterfall, and a bubbler on the sun deck. I like its overall look and that it came out looking very relaxing. Then we also had what they called a sports pool, so the deepest part is in the middle, and so we can play volleyball and have a lot of fun that way in the pool. I love the waterfall. It came out really beautiful and the sound when it's on is extremely relaxing.
The project manager was fabulous and amazing. I couldn't even say enough about him to give him enough credit. I've asked around and talked to a ton of people who have pools or are currently having pools put in, and there's hardly any who have talked about it being a positive experience, and there are many who are even ready to sue the company that's putting in their pool. I can see how that happens because when the companies are putting in these pools, they're dealing with contractors, plumbers, steel guys, and gunite guys, so they're at the mercy of those people showing up.
We had some things that didn't go as planned or were an issue. But my project manager was so responsive and on the ball, and fixed anything that popped up, and addressed every single concern I had in an extremely timely manner, including a couple of issues that really upset me. I would text him a question and he would respond almost immediately. I told him that the deck guys are here and they're not putting in the holes for the volleyball net, and he immediately called the guy and said, "Hey, have her put these in wherever she wants them." They were just pouring the concrete and they put these grommet holes in the ground. The project manager was at my house yesterday. It took a long time for the gas company to come out and upgrade my meter, and they finally did it. I texted him and asked who do I get a hold of to turn my heating unit on so I can heat my spa. He's like, "Oh, no problem. I'll come out there and turn it on," and he did so.
I look forward to being able to have get-togethers and share our pool with everybody. I have two kids and they just love the pool to pieces. It's nice to have it because, after school, it can be a reward for them getting their homework done. It's a great relaxation piece for the weekend, instead of going out and doing an activity, and spending hundreds of dollars, like going to the movies is almost $100 for a family of four. So, it's great to have this in-home entertainment.
Reviewed Oct. 22, 2016
I am a home builder and a client of mine told me about Anthony & Sylvan Pools. Our pool made by them is geometric and I like the design, the element and the whole entire setting. What I like about it is more on how the designer placed the pool in the environment than the actual pool itself. I use it this whole summer for relaxation and the ability to get away. I have a pretty stressful career and it's nice to be able to unwind in the comfort of my own backyard. The project manager and scheduling team of Anthony & Sylvan pools were great. They are the company's first-class for sure. Everything with the process was easy for a consumer to follow. There were no surprises. It's great that each subcontractor did his or her specific job and that they also have somebody responsible from the company going by and checking on his folks. And it was very streamlined.
Reviewed Oct. 22, 2016
When we moved into this house, we were looking for a pool. My wife was on the internet one morning, and Anthony & Sylvan Pools got in touch with us. I like the fact that when their rep came on the initial visit he had some suggestions, which other pool companies didn't have, and that's why we ended up going with them. I have various houses, and we've had a pool for over 20 years. This is our third pool. It's a concrete and plaster pool. It's not large because we didn't have a whole lot of room on our lot that we're on. I put this pool in for my granddaughter. She loves to swim. So I said, "If I want her here and we babysit her all summer long, then let's put a pool in here for her." We'd spend six to seven hours a day in it with her. It was tiring, but it was fun.
The project manager and the scheduling team did a terrific job. There were times when I called the project manager more than I should because I had his number available and I wasn't exactly sure who was handling what, and he'd always take care of all our concerns. They were all very professional and friendly and showed up when they said they were going to.
Reviewed Oct. 22, 2016
Anthony & Sylvan is a well-known name and my friends recommended them. I got a free-form pool with no spa from them. I like having my family enjoy it in the backyard. The project manager, Dennis, was very prompt. He's always very responsive whenever I needed questions answered. I'd give him a call, and he usually gets back to me very quickly. The scheduling team, overall, were good except for the plaster scheduling wherein there was a little misunderstanding. It was a scheduling conflict that delayed my project for a couple of days.
Reviewed Oct. 22, 2016
Anthony & Sylvan's reputation is very good. Their price was right around where I wanted to spend. I got a geometric pool installed and I like the way it looks. It is all concrete, the coping was really nice. I also like where the steps are because I'm not a swimmer, so I just like to sit on there. They send somebody at my house to keep the chemical levels off they are supposed to be. They're very good with that and it's really not that difficult to do. I couldn't ask for a better project manager. He's inspected every aspect of the instructions. If I ever had a question about anything, sometimes I don't get them right away. But he returns my calls in a timely fashion, even after the pool was installed. I've had one problem with the scheduling guys. When the last thing was finished, they wouldn't accept my check. It's a pain in the ass but it was okay. A few of my friends came over to look at the pool and they were very impressed.
Reviewed Oct. 16, 2016
We've heard of Anthony & Sylvan pools so we figured they were a good one and might as well go with them. We had a little rough go at it at the beginning with the project manager, but definitely got on the same page and the same book. We started seeing eye-to-eye and everything went smooth scheduling-wise. The only thing that is not good as far as scheduling was the closing of the pool. I had some problems with the pump and I wanted them to come out and fix it. They took about a month a half and came through the day that the pool was closing. I was pretty mad about the fact that their service department is not good.
Reviewed Oct. 11, 2016
My last pool was also an Anthony & Sylvan, so I also wanted to have one when I bought the house. It's a geometric pool and has a spa. I rarely spoke with their team. Everything was through text though I had a great experience with the first person I talked to.
Reviewed Oct. 7, 2016
Anthony & Sylvan is pretty good. Their team that scheduled and coordinated my pool renovation was excellent. They remodeled the tile, re-plaster, equipment, and coping area. They preserved the mermaid on the bottom of the pool. I told them it had to be saved and the plaster guys who were really nice took some time, which was generous, and saved it.
Reviewed Oct. 6, 2016
We used to have a pool years ago when we lived in Florida, and we missed it and wanted another one again. We then interviewed seven pool companies and decided to go with Anthony & Sylvan. We have a free-form pool and it has a small water feature. My husband and I designed it along with the gentleman that came out. We told him what we wanted and he drew it on his laptop, which was wonderful because we got to see the picture that we had in our mind. It turned out perfect.
We love the waterfall. We put an additional waterfall in, purchased a concrete dolphin, and did a really pretty landscaping behind it. So, we have a dolphin waterfall over the top of the one that we had Anthony & Sylvan put in. The pool is beautiful. Moreover, we love the light features. The LED lights at night are absolutely gorgeous. We also love the sun shelf, and our grandchildren love the bubblers. We are completely satisfied with the whole pool.
The timing of everything was on track. There was one delay because one of their subcontractors couldn't make it out on the day that was scheduled, but the next available day, which was three days later, they came out. We were filling our pool within 21 days after they started the layout and digging and we're very happy with that. I would definitely recommend them.
Reviewed Oct. 2, 2016
Anthony & Sylvan's reputation was awesome so we knew it was going to cost a little more but it was worth it in the end. The whole process was excellent. There were some screw ups and some of them were on my part. We made some changes during the process, but the team was very cooperative and managed to get everything done. The designer did an awesome job. Our pool has a spa and it fits the yard perfectly. We're very happy with the final result. It's easy to maintain and I have the app from my iPhone where I can control the heater and the spa. We enjoy being here now and the summer heat doesn't seem like the killer it was before.
Reviewed Oct. 2, 2016
We had an above ground pool at our old house. We moved down here, had a house built and we wanted to have another one. We went to a number of home shows over the winter, and between no answers and bad answers, Anthony & Sylvan had the reputation that stood out and one of their consultants reached out to us rather quickly. We had a rainy spring and everything went pretty good as far as all the work that was done. They put up a nice concrete retaining wall behind the pool, which adds to the beauty. It sets off a nice backyard. I love dipping around the pool. Having it next year for the whole year will be fun.
Reviewed Oct. 1, 2016
We actually bought our house so that we could build a pool and because our other yard wasn't big enough. It's been fifty years that I've wanted a pool. We were referred to Anthony & Sylvan by two previous customers. Our pool is free form with salt water. We like the steps going in, which look nice. Our project manager was wonderful. He was always available to us whenever we needed anything. We had a few issues with the scheduling team, but once I called our project manager, he would always make sure that things moved along really fast, and they listened. I anticipate being able to relax at home, instead of trying to go some place else to go swimming.
Reviewed Sept. 30, 2016
Having a pool was always a dream of mine. Upon researching on the internet, I found out that Anthony & Sylvan has been in the business for some time. It also sounded as if they had some good feedback from what I found. Their team members were very informative during the whole build and kept me abreast of things that were delaying the build. I was very happy with the whole team. The biggest thing I enjoy is that I can walk out in my backyard now and have a little paradise of my own. My pool is free-form, has a sundeck area and goes down deepest at six feet. With the pool, we get to spend a lot more family time together.
Reviewed Sept. 29, 2016
When I would see or buy homes, I would see there was an Anthony Sylvan pool on older homes so I knew they had been around a while. Then I Googled them and they were in contact with us. We really hit it off with their sales rep and he was very informative. We felt they were honest, gave us a fair price, and we liked everything about the team. Our pool is a traditional rectangular 20 feet by 48 feet and a 35,000-gallon saltwater pool. It has a diving board and a pretty large Baja or sand beach ledge. This ledge is my favorite thing to sit on with my iced tea and watch the kids as they swim. We're looking forward to hosting more school, end-of-school parties, and teen parties for our children and enjoying our relaxation with our friends and family. We also did a hot tub we're definitely looking forward to using.
Anthony & Sylvan Pools Company Information
- Company Name:
- Anthony & Sylvan Pools
- Company Type:
- Private
- Year Founded:
- 1946
- Address:
- 3739 Easton Road
- City:
- Doylestown
- State/Province:
- PA
- Postal Code:
- 18902
- Country:
- United States
- Website:
- anthonysylvan.com
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