Anthony & Sylvan PoolsConsumerAffairs Accredited Brand
Anthony & Sylvan Pools is a premier builder of inground concrete and fiberglass swimming pools. Since 1946, we have designed and installed more than 370,000 pools for home owners all across the nation. Our pools are easy to maintain and built for life. With additions such as vanishing edges, raised spas and rock waterfalls your pool is an oasis in your backyard.
I had done some background searches on pool companies in the area that had been around for a while and Anthony & Sylvan has been pretty established. I purchased a free-form pool from them. It's 7,000 gallons, about 21 feet long and 10 feet wide on the end. It also narrows in the middle and has rock waterfalls. The project manager and the scheduling team were both great. They answered all my questions and were very proactive. They sent e-mails every week and they told me what was going to happen that week. They were also pretty much always on time.
Even though we had one day of a weather setback where it rained and they couldn’t do what they were scheduled to do, the rest of the time, they were exactly on schedule. So far, my favorite thing about the pool is the waterfalls. I teach in school and I look forward to just hanging out and lounging around and playing with my kids in the pool. I have recommended Anthony & Sylvan several times already.
We had Anthony & Sylvan make us a free-form pool with a spa and two additional waterfalls. We were assigned a project manager and we worked with the team and their rep at the office since the office was monitoring the different stages of the build, scheduling appointments with the contractors, and linking them up with us. Also, at least twice a week, we had visits from the project manager who was surveying the work, taking pictures and sending it over to us by e-mail with a report on the advancement of the works. It was very good. We love the pool's design and the quality of the finishing and we look forward to spending time in it with family and friends. It's very convenient to have it in our backyard and it feels like being on vacation without being away from home.
When I got my house built, the Anthony & Sylvan pool was part of the package. The project manager was Skye who was amazing, accountable, and always called me back. I'm not the easiest customer because I can be demanding but they were responsive to every need and question. Working with them has been excellent. The pool is very relaxing and has a spa. Las Vegas is hot in the summer and it's nice to be able to come home and cool off in the backyard with the pool.
Thirty years ago we’ve put in our pool through Anthony & Sylvan and two years ago we had our pool re-plastered also through them. Their staff is knowledgeable, courteous and they help me keep the pool in shape.
We’re very pleased and satisfied with Anthony & Sylvan. They put in my pool in 1963 and since then, we’ve been getting our supplies from them. They also remodeled the pool in 1995. We’re very pleased with the girl at Route 46 and since we’ve been dealing with her, we've have had no problems with our pool. There was another girl who has moved and got her own store, but she was also fantastic. One day, we walked into Anthony & Sylvan and they had a sale on the vacuum. The fellow there explained everything to us and was very helpful. We bought the vacuum and have had no problems with it since.
We’ve been going to Anthony & Sylvan for years. They also redid our pool about six years ago and and it has been great.
I saw Anthony & Sylvan on the road when I passed by, so I tried buying stuff from them for my pool needs. I haven't had problems dealing with them and they have a great staff there.
Anthony & Sylvan has built my pool and I’m happy with them. It began with the guy who came for the estimate and rates, then the project manager and staff. The people in their store are totally knowledgeable and they take care of us immediately. They do the closing and opening of the pool each year. Also, they make it easy to get on parts to upgrade the system quickly.
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I pass by Anthony & Sylvan Pools on the highway when I drive to work and I’ve been going there for years. Their reps are very courteous and helpful. They're also knowledgeable and say exactly what I need when my water chemicals are off.
Ian who works in the Anthony & Sylvan store is probably the most knowledgeable pool person I’ve ever dealt with. He would not rest until he found a way to help. He knew we were at the end of our rope with our Polaris and he fixed it.
I deal with Anthony & Sylvan for the closing of my pool, but I have another company open it. Anthony & Sylvan built my pool 15 years ago, then 10 years ago we had trouble with the pool which was under warranty and they serviced it. But the trouble happened again and I had somebody else service the pool because I didn’t like the way Anthony & Sylvan did it before. But as far as the store goes, there has been no problem. They test my water and I buy the chemicals from them. The rep that I dealt with at the store has been very knowledgeable and helpful. I've had a very good experience overall with this pool company.
Anthony & Sylvan Pools was closer to my home than the other pool companies, so I got my pool supplies from them. I bought a Polaris and all my water testing supplies and chemicals in there. The first time I went with them, their pricing was less than the other pool suppliers. Ever since, I’ve been going there and I’ve been very satisfied. The manager, Ian, is such a nice person. If I don’t need something, he doesn’t try and sell it to me. When I first got my chemicals tested, the sales rep tried to sell me a lot of chemicals. But Ian said the chlorine had to settle down and I didn't need as much. He was right and the pool has been clean since then. When I bought the Polaris, he gave me a discount on it. Also, when I had something that broke, he fixed it for me right away and he didn’t charge me for the repair.
The quality of the pool by Anthony & Sylvan is good. The staff in the store are on top of any questions that I have when I go to get chemicals in opening the pool. They got everything I need and it's all good. However, the caulking around my pool pavers stain and it gets molds on after the cover is on it. It’s not pretty to look at and it’s tough to clean, so I wasn’t impressed with that service. But, the caulking does its job and it’s better than the styrofoam.
Our neighbor referred us to Anthony & Sylvan years ago when we were having a pool installed, and we're also using them now for all our supplies. Every time I ask a question with regard to my water or the algae or any other problem I’m having, the manager makes a recommendation to deal with the problem. He’s very good.
My pool is an Anthony & Sylvan pool. It was installed in 1987 so I want to use their products as best as I can even though I have less opening and closing. I’m 77 so I don’t have to clean it out, so there’s enough I have to do with our opening and closing. Their store staff has been knowledgeable. Through the years, I go there about three times a year and they’re always very polite. If I ordered a number of things, they offered to carry that to my car. They used to have a woman there who was very good because if I have some problems she could dissect what exactly the problem was and recommend such and such.
I searched on Google and realized that Anthony & Sylvan are local and they’ve been around for a while. So, I opted to go to their store for my pool supply needs. Their rep, Kirsten, is knowledgeable in both chemistry and products. I would totally recommend Anthony & Sylvan.
Anthony & Sylvan staff were always helpful. They’re very courteous too and they wait on me right away.
Anthony & Sylvan is very local to where I live and they give me good service. They test my waters and they give me a good synopsis to what I need for the pool.
The staff of Anthony & Sylvan Pools was very knowledgeable. They were able to fix my problem. They were able to diagnose my chemicals issue. I had very high nitrate and I wasn’t able to get the algae out of my pool and the staff gave me instructions on how to do that and now my pool is crystal clear. I’m happy with the experience.
Anthony & Sylvan put in my pool and they do routine maintenance on my pool. If I need my joints filled in and things like that, they do that stuff. The manager, Ian, is the genius behind the store and he knows what he is talking about. He helps everyone and he is courteous. Everybody loves him. Everyone is usually frustrated when they come in there and there is always something going on with their pool, but he is very knowledgeable and he will always try to help you.
When I bring my water for testing and put in my information, the computer sometimes gives out more chemicals and more things than I actually need. But when I spoke with my maintenance person that maintains the pool, he said that I don't need all those stuff and that I only needed a fraction of what was on the sheet. So, when I went back and told Ian or the staff there, I asked why the computer was telling me that we needed so much stuff. He said that the computer is basing it on what they see as a problem, so they’ll know what is actually necessary. Sometimes, I feel like the computer is giving out stuff for us to buy and that is what it is set up to do. It tells me that I need a lot of things even though sometimes I really don’t need it, and that’s what I don’t like. But their staff is good.
I've been going to Anthony & Sylvan and I buy pool equipment there. They got a lot of experience in managing a pool correctly. They've had a couple of young good kids in there and they have a positive attitude. If they don't know the answer, they'll go out and find the answer for me. Their store manager, in cooperation with their staff, was acting more of a neighbor than a manager for the last couple of years. And in a lot of ways, I truly believe that he's looking to help with the best interest possible.
Anthony & Sylvan built our pool in 1992 and I also go to them frequently. They’ve been helping me with the problem with my pool presently and their instruction has been helpful. I like dealing with them. They're all very helpful and knowledgeable.
I have an Anthony & Sylvan pool and I’ve been going to their store in Fairfield, New Jersey for a number of years. Also, I just had the pool re-plastered by Anthony & Sylvan and their reps were helpful. When the construction process was going on, they communicated on a fairly frequent basis to get me up to date on the progress and what was gonna happen. But after the plaster was finished, there was some yellowing and the people that contacted me from Anthony & Sylvan was supposed to have someone come out and take a look but that never happened. It’s not a very large area but it happened almost instantly after plastering was completed.
Anthony & Sylvan built and installed my pool. I also use their retail services and I like the knowledge and helpfulness of their reps. Plus, the communication is done very well. And every time I go there and I have questions, they answer my questions thoroughly and give me resolutions to any problems that I might be having with the pool. I find their information be very useful and I’m very pleased with the level of support I get at their store.
Anthony & Sylvan installed our pool about 15 years ago and I normally get them when I need something for my pool. They’re very helpful about testing the water and they tell me what I need to put in it or if I have to put some chemicals in it to balance it properly. Anytime I go to their location if I’m buying some supplies, they treat me well and work the things I need fast.
Anthony & Sylvan put my pool originally. I also go to their store and their reps are very knowledgeable and helpful. Last year, I had algae in the pool and they recommended what to do and it was perfect. I also had a crack in my pool and the guy who fixed it did a fantastic job. I’m always happy and satisfied when I go to Anthony & Sylvan. Their staff is always wonderful.
The Anthony & Sylvan store is in a convenient location and their staff are very helpful.
I go to Anthony & Sylvan's store to buy stuff or ask for advice and everything was always done satisfactorily.
Anthony & Sylvan had a good reputation. They still do. And that was enough fro us to choose them over others for pool services. They also built the pool for us. They’re very friendly and they give us good and accurate results.
We bought our pool from Anthony & Sylvan. And the guy that runs the store up on Route 9 is extremely knowledgeable about everything about pools. When you ask him, he knows. Everyone there is also wonderful. They do great work and always help me if I have any questions. That’s also where I go to check the water and if I have any issues. When I had a problem with the heater, I asked them where the plug is and they told me about it. They tell me anything. They also tell me what I need to do to keep the pool running clean. So, I’m very happy with them. But they don’t close pools and they don't do openings. All they do is chemicals.
The staff at Anthony & Sylvan are knowledgeable and helpful. If I have a question, they know what they're talking about and they help me find what I need in the store. But they need some more people in the store 'cause they don't answer their phone when they're busy.
I usually buy my chemicals at Anthony & Sylvan and they're always so helpful. They always seem to have everything that I need, like if I have a problem and I tell them, they make suggestions for materials since they have it available for me to purchase them. They also have things that I need that other stores don't have. Every time I go in, I get good service and I'm very happy.
I got my pool from Anthony & Sylvan and I've been using their opening and closing services. Anthony & Sylvan has been professional.
Anthony & Sylvan Pools expert review by ConsumerAffairs
Anthony & Sylvan is a pool company that has been in business since 1946. It installs pools and does regular maintenance and cleaning. The company is known for its unique and custom pool design and it offers a lifetime structural warranty.
Variety: Anthony & Sylvan installs a wide variety of pools, including concrete and fiberglass pools.
Vanishing edges: It can install "infinity pools" -- pools the appear as though they don't have any edges.
Add-ons: Anthony & Sylvan can install many add-ons, such as sunken barbecue pits near the pool, beach entries, rock waterfalls, spillways and more.
Experience: The company has been in business for nearly 70 years and has worked on over 370,000 pools.
National availability: Anthony & Sylvan provides pool services to people across the country and can work closely with consumers to give them exactly the pool they want.
Best for: Homeowners, business owners, pool owners and property managers that are looking for a custom pool design.