American Standard Walk-in Baths Reviews

I dealt with an American Standard sales rep named Patrick and he was great. Then, when my walk-in tub was installed, the reps who came out were excellent. They made it happen out of a difficult situation. So far, I like the jets feature and that handheld shower. And I like to just soak in the tub. It's the Rolls Royce and since I got it, I got to keep other people from trying to jump in my tub.

I was in an accident and I figured that a walk-in tub would help my legs. Their representatives from American Standard were fine. I called them up and told them that I wanted a tub. The installation went good. The tub is helping me and I can walk now. But I used it yesterday and I noticed one of the jets wasn't working. When you get in there and get the water full, you can't tell. But it's one side of it. I'd just like to get it fixed.

All of the reviews that we read about American Standard walk-in tub on the AARP Magazine were all positive. The sales rep was really good and the installation went okay also. The installer explained everything he was doing or going to do. All of them were very professional. My wife uses the tub and it's for her. She likes the hydrotherapy feature in it.

I like to sit in the tub and I get in there with plenty of warm water and moving around that. I could spend two hours in there and think nothing of it. I had a small sit-down Whirlpool tub. I'm trying to compare that to my American Standard walk-in tub, and there are no comparisons. But I have a few minor problems since I've been using the tub. I'm 6' and I can't lean back and relax there. The foot room is not big enough. It's fine when you sit down there but you cannot really sit down and relax. It just doesn't quite fit me. Then the other day, my shower broke. They also need to put down those jets on the back a little bit or reduce the pressure on it because it hits my back and comes on over. And my whole bathroom takes a bath with me. Other than that, I love my walk-in tub even with some of the minor things in there, because you cannot build one thing to suit everybody. I am very happy with what I have.

American Standard's price on walk-in baths was the best. There was a $10,000 difference from one to another. I went with them and the installation of my tub went very quickly. Their techs did it carefully and nicely. They didn't mess up my tile, wall paint, or did anything that took the old tubes out. I like the jets of the tub. They're the reason I picked the model of the tub I got. I'm satisfied with my American Standard.

My mother was in a wheelchair. That's why I got the tub put in. American Standard was the name I came across. The sales rep as well as the installers were all right.

We were having problems getting in and out of the bathtub. We had a shower bathtub combo, and it was just getting extremely difficult to get in and out of it. We did the shower but it was still hard to get in and out of the tub. I always heard about American Standard and thought they were a good group. The ones that installed the walk-in tub were very nice, friendly, answered any questions that I had, and a lot of fun to have around. The tub is marvelous. I like the whole thing. I'm glad I did it.

The American Standard walk-in tub is wonderful. My wife said it costs too much, but it's the best money I have ever spent. It's worth every penny of it. Their representatives were very good men to work with. I had a male and a female who came out to install it and they were both super fantastic. They cleaned up everything. They also showed me what I was supposed to do and how to do it. I'll tell you what. My wife doesn't like the lights but I do. I use them. I also like that it sucks that walls out of there fast. I've also learned that It'll go for about 20 minutes then shuts itself off. You have to restart it again but it’s no big deal. Anybody that needs the assistance like we did should go for it.

I've always just wanted a sit-down tub for a while. The guys from American Standard were very nice, friendly and helpful. The walk-in tub is comfortable. But people should know about American Standard's pricing before making a purchase. I didn't need one with a shower so I should have looked around more to see if there was a little bit cheaper option. Also, with as much water that goes in it, your water bill goes up a little bit.

I got estimates in April from American Standard and Jacuzzi. I am dealing with chronic pain and my pain management doctor recommended hydrotherapy. Out of the gate the salesperson lied about the company’s willingness to work with the insurance company. I overcame this hurdle because of the tub’s features that specifically target my pain issues. When it was time to put down a deposit, I told the same sales guy I needed him to hold my check until I notified him that the money I transferred had landed in my account. HE AGREED, then turned around and IMMEDIATELY deposited the check. Lucky for me that the money had transferred at the same time or I would have been overdrawn on my checking account for which this company and their representative could care less. Their motto to the customer seems to be “sucks to be you. all we care about is the dough-re-mi!” Use EXTREME caution in dealing with this subsidiary of LIXIL.

My wife wanted a tub and American Standard walk-in tub comes with a shower so we went with it to appease both. I'm a disabled vet and I have a lot of problems with my legs. The American Standard representative was very informative and the installers were a good team. It took them four and a half hours to install and they were very clean. The quality of the tub’s up to par. The feature for the shower doesn’t accommodate somebody that wants to shower. The seat is too large in the tub area and you can't stand properly in there to get a shower. I don't really like the tub, but everyone else did their part.

I was looking through a magazine and saw an advertisement for American Standard there. The man who came out was very good and had no problem with me. The installation went well. He put it all in that day. He turned the water on as well as all the jets. Everything is working well and we all are enjoying all of it at the time being. Everything applied to what they advertised. Since we got it, I can feel the difference. I've started working out. Right now, we're going through some tests but I'm gonna get back on it and start using it every morning.

The salesman was very good. He gave us all the information we asked. He gave us a demonstration and answered all our questions. The installation went well and easy. The guy knew what he was doing. The tub is everything we thought it would be. Filling the tub up and using the accessories are nice as far as the bubbles go. We also like the shower and being able to take a shower sitting down. The only thing I’m disappointed with is the aromatherapy. I don’t smell it. Also, there should be an option to include the toilet with the tub. We could have probably reduced the price by a couple thousand dollars.

After doing some research, American Standard seemed like they had the best reviews. It was really good with the sales rep. He was very helpful and very knowledgeable. He answered all our questions. Also, the installers were really great. The only complaint I can make, and it's not a huge complaint, is that I didn't really realize how much water a walk-in tub uses when filling it up. But other than that, it works great. When I take a bath, it really helps with aches and pains.

I started going down the list of walk-in bathtub companies and American Standard was the second one I called. They were the one that appealed to me. They were more local, and I liked the price and the door that opens out. The rep I dealt with was very friendly and nice. The installation was fine except the company forgot to send along the wall covering for around the three walls of the tub and the installers had to go to a local home place and buy a substitute, which later on the company said could be removed and replaced with what I had ordered. Otherwise, they would give me something off and I took that. It looks fine. As far as the quality, it's pretty good. But I would add another grab bar that I could put above the tub on the long wall behind it for my own and my husband's safety. Overall, I'm satisfied.

I had talked to a friend who had American Standard and she recommended that. After hearing the whole thing and I had interviewed others, that seemed the best choice for me. So, that was why I went with it. Their sales rep was very interesting, very thorough and very factual. He knew well about the product. He explained everything to me. The one question that I had, we adjusted that and got it taken care of. The installation day went very well too. The installers came in and were thorough. They cleaned up and put up everything back. Everything went well. The tub's very well done and it works well. I'm enjoying it. Since installing the tub, my skin feels better and it helps my legs feel stronger.

American Standard got a good product. Their reps were nice and they showed us what was gonna be done. The installation was pretty fast. I love the product that we got. I like to get in it. I like the jets and everything it got in there. You get to sit down and get a massage. That feels good. I get leg cramps all the time. I get in there, and I have to just massage the back of my legs and it'll feel good afterwards.

American Standard has better quality, and I like the way they were gonna install the product. I could visualize that well. With the other ones, I couldn't visualize it. It just didn't come together. As far as installation, American Standard did a fantastic job. It took two days because they were very meticulous about everything they did. They were very precise. Even if they visualized it before and they gave me some sort of an inkling of what it would be like, when they finished it, it really blew me away. I was really impressed with the outcome of the installation. When the tub's filling up, I'm trying to keep myself busy by washing and massaging my feet. That's the drawback, but the rest is a plus with the jets and everything. It's so soothing and comfortable.

The sales rep of American Standard did fine. I had some questions and then she was able to answer them for the most part. The installer seemed very competent in what he was doing. I was so afraid of falling in the shower so since having the tub installed, it has taken away those fears.

My dad was a home handyman, so we all know about American Standard. American Standard has a lifetime warranty too. The rep showed up on time. He came when he was supposed to. He was very informative. The installers were two gentlemen. They wore their masks like they were supposed to. Super friendly, prompt, very informative and worked faster than I thought. The product is pretty nice. We were surprised that the backsplash that goes up into the wall was a little bit nicer than what we expected. One thing that I don't like about it is some of the access panels on the floor, don't sit very flattish, roll out and stick out a little bit.

My wife will be 90 this month, and she was having trouble getting in and out of the bathtub. I purchased an American Standard walk-in and everything went good with the sales rep. They gave me all the information I needed and they did what they said they'd do. The installers were very nice and knowledgeable. They did a fine job putting the tub in and they were all friendly guys. The walk-in helps my wife a lot. She can get in and out of it no problem and she likes the jets. She likes to be able to relax in there and it puts out a good aroma if you put that stuff in it. The lights are soothing too. They change colors all the time in it when it's running. I should have gotten this tub a long time ago. They look good installed too. It looks better than the regular bathtub.

First, they gave me the wrong Jacuzzi, and then they never mentioned whether or not I have the right water heater. The sales rep never looked at the water heater. So I've called American Standard from the American Disabilities Act and I am going to make a lawsuit.

I saw an ad about American Standard in a magazine. Then I called and someone came and talked to us. We got our tub about five years ago and I was glad to do it. The installation was great. They worked hard and they widened doors. They were very accommodating. It was done the way it was supposed to be done. I felt like our tub added to the value of our home, but especially my husband who had Parkinson's. It was something that was quite useful to him. My husband, in the last months of his life, used our American Standard tub and it was the answer for him. As I can still stand in the shower, I still am going to do that as long as I can. But I'm glad I have the step-in when I might need it. I'm satisfied that I have it.

The American Standard representatives were nice. The salesperson was informative, and the installers were friendly and good. There were a couple of instances where I called and didn't get exactly the answer I wanted, but overall it was good. We got this walk-in because it's American made. The massaging effect of it is really nice and my wife likes to stay in it for a long time.

I went with American Standard based on the greater quantity of space inside with the door swinging out. Also, I was general contractor for 45 years and American Standard was the old standby for us always. The sales representative was very knowledgeable. He answered all of our questions, and he was very thorough in the way he measured up for the tub to be installed. It was excellent. Two men then came for the installation and it went very well. They were also very knowledgeable of what was to be done, and they divided time and worked as a team. They arrived 1 o'clock and at 9 o'clock, we were able to use the tub if we wanted to. I like the tub. I'm old and I have leg problems. I know that it's better for me with the jets in it to help my circulation.

A friend told us about American Standard, and we have an American Standard toilet in one of our bathrooms. We're really pleased with that. Then we had another friend that has another brand and said, "I wish I had gotten American Standard." So by the time we got ready to buy a tub, we had already decided on what we wanted to. The installation was great. They worked on it. I thought they might had to come back the next day and finish it up because they got started a little later in the day, but they stayed until around midnight and finished the job completely. They asked if it was okay to do that. We told them we would rather they did if that was what they could do.

I liked American Standard's product better than the other companies. It took several tries to get them to call me back, but once I finally got someone, they were superb. They were pleasant and capable. The installation went quite smoothly. I'm very happy with the product. It's very relaxing.

When I saw the name American Standard, I was interested because mega years ago, when I was young, one of my uncles was a plumber and I can remember American Standard from way back then. So that caught my eye and I ended up purchasing from a walk-in tub from them. But when their sales rep came out, my wife wasn't happy too happy with him. As far as she was concerned, he was a little bit pushy. But I used to be in sales and marketing myself, so I just went along with it.

I like American Standard's quality and price. The in-home sales rep did a good job. The installation didn't take as long as I thought it would, and the final product is great. I'm almost 80 years old so my walk-in tub makes your bones feel good. Also, it really adds value to the house. I had recommended it.

American Standard's sales rep was really good. He was very nice and he explained a lot. The installation went terrific, too. The installers were very nice and very professional. I like everything about my new tub and it's very nice to be able to just step in and out.

American Standard has been around for years and they're one of the best names in the business. I decided to buy a walk-in bath from them and their sales rep was really nice. She was very thorough and her knowledge of the product was excellent. The installation guys were also terrific. They knew their business and cleaned up after themselves. The job was beautiful and we're very happy with the tub from soup to nuts. It's very pleasant and well-made.

My wife had trouble getting in and out of a regular tub. So, the American Standard helped her out. Our purchasing experience all went well. They let us know what we'd be getting and the installation went pretty smooth too. The tub's easy for my wife to get in and out of and the whirlpool part’s nice. She enjoys it.

I checked out American Standard and they were on Angie’s List. And I’ve used Angie’s List people before, so that made me choose them for my new bathtub. The sales rep who came out was great, very professional, very nice, and very thorough. But it took them too long to get to me. They kept calling back and asked a good day to reschedule. And the third time they called, I told them that I wanted my money back so I could call another company. So, they called me back and said that they would put someone else on hold, reschedule them, and come on out for me. So far, my husband is the one that uses the bathtub mostly and he is pleased with it.

My husband liked what he saw and the sales representative was very nice. He explained everything to our satisfaction. On installation day, the installers called and let us know they were on the way, and then they arrived ahead of time. They went ahead and got started, and they did a superior job. We are very satisfied with the final product and we are enjoying our tub to the fullest extent.

The guy who sold me my American Standard Walk-In Bath as well as their installer were very knowledgeable. Initially, their tub wasn't the one that I wanted installed. It was very expensive. So far, the tub has been alright and kind of worth it. It takes a lot more water than a normal bath and it has jets. So far, we're enjoying it.

I got a walk-in tub from American Standard and I do not like it. The door is not wide enough and the seat is not comfortable. I can't sit back and relax in it like American Standard advertised. Their rep made the tub sound like it was the greatest thing in the world but it wasn't. When their installation team put it in, they put the door back on its hinges and put a new toilet in. They then left me with a gaping hole in my floor where the old tub was. I wish I never got this tub. It has not helped one bit.

The salesman did a good job. He was very knowledgeable and nice, and the installers were fantastic. I'm 79 years old and I have a knee problem. The American Standard tub is simple and easy for me to get into and it does a good job. I don't have a back problem, but the air in the jets relaxes me. I sleep better as well.

The sales rep I had from American Standard was very informative. I got a tub from them and their installers were wonderful. They covered everything in my bedroom in plastic. It took them two days to do the installation but they did a beautiful job. I don't know how I ever lived without it. I love the tub. I have since recommended American Standard to other people.

I had called to inquire about American Standard and then they sent the guy in to give his presentation here, but I didn't decide to buy it until afterwards. The installers were wonderful. As a matter of fact, it didn't take them quite as long as they thought it would. They were a great group of guys and the walk-in is heavenly. I'm able to have the jets turned on and I love to climb in there, lay back and relax. It's such a relaxing atmosphere.

American Standard's sales rep was friendly and nice as could be. I went with them and their installation team was really efficient and they did their job. They ran into a problem with something and they had to come back the next morning. They had trouble getting parts needed because of COVID. Other than that, the installation went really smoothly. So far, we're completely satisfied with the tub we got.

My experience with American Standard was fine. Except the electricians changed the electric and they put our refrigerator wire on a 240 circuit, and it burned the compressors up in three separate refrigerators before we found out what was wrong. But so far as the installation and the tub, everything has been fine. The sales rep was great. He explained everything I needed to know.

We've had American Standard for about six years. The first time I ever heard of one, I'm a retired deputy and I had a senior in a retirement community who couldn't get out of the tub and managed to call us, and I helped him. That was the first time I saw a walk-in tub. I'm not sure if it was American Standard, but I know that American Standard has been here for over 100 years, so I thought they have an idea what they're doing. That was what I was thinking when we called for American Standard.

My husband and I are in our 70s and he has some trouble walking and standing. We had a shower and a regular bathtub that would be hard to get in and out of. It was time, age-wise and health-wise, to get a walk-in bathtub and my husband thought the quality was way better on American Standard so we went with them. The rep we worked with was excellent. I was very impressed and I’m almost surprised of her knowledge. Then, they told us it could be a two-day installation but the installers were easily done in a day. They had to take the door off the door jamb and they cleaned up everything. Everything was put together perfectly.

We researched a walk-in tub and found American Standard Model 3060.109CLL so we set up an appointment. And was "talked out of it" and sold a Liberation. It is 8" shorter than what we wanted and since there are NO models to try or showrooms to go we bought it. We got to see it just before the installation and did a "dry fit" to which my wife said "it's short", but the rip-out of the old tub and surround was complete, so we continued. She tried it the next day and hates it. We are having it removed. We were told by customer care that "you tried it", the "dry fit". We were never told by anyone that we could have stopped the purchase/install at that point. Worst sales experience ever, worst tub ever and a very expensive ($15,000+) blunder on so many levels. Don't make the same mistake!

I have been WAITING 6 weeks to hear from a technician to set up a date to fix the LEAK I first noticed on JULY 11th. I've not been able to take a bath without worry since. I have edema in both legs and wanted this $15,000. tub for therapy. I have months of $600./month before this is paid for. It is insulting and infuriating to be treated so casually now that American Standard got its money and I can apparently go pound sand. I've called, left messages probably 15 times and am being IGNORED. The after-sale service is DEPLORABLE.

The contractor never pulled a permit to do the job! I now have an illegal install in my home and that means if anything goes wrong such as fire or flood my insurance won't cover it. I can't get a loan or sell my home because of the illegal install. I can only sell it to a cash buyer if they are willing to take the risk. This company will not file for the permit so it can be taken care of by the city inspector. I have made many phone calls with no satisfactory results. My only option left is to get legal help and file a complaint with the State Licensing Board and perhaps take my complaint to the media. I may even have to take it to the Attorney General's Office....

I watched the advertisement on TV and I called American Standard. The installation crew was good and nice. Everything went well and I haven't had any problems. I am enjoying the tub. It has helped this old body out a lot. I can be hurting and I can get in it and it just eases the pain. I like the tub and I’m very satisfied.

I heard about the walk-in tubs on television. And then, I asked around to see which companies were recommended and American Standard seemed to be the one that most people thought was the best. The rep was very knowledgeable, did a good job in explaining everything to me and set up the appointment to start the work and gave me brochures and called. He did everything he was supposed to do. And then, the installers were very nice and neat. At the end of each day, they cleaned up after themselves. They said the installation could take three days, but they did it in two. That was very good. My new bathtub helps my arthritis. I soak in the tub and have the Jacuzzi. It's easy to get in and out of and it drains really fast.

I'm 76 and I like the idea that I can just step in the tub instead of having to bend over. The American Standard walk-in tub is very nice to have and it's fun. Their representative was great and very informative. I was a little shy on the money part and he got me down to one that they had that I could do it. The installation took four hours in and out and everything was done. There was a shower between the hot water heater and the electric panel and everything was right there. They also said that it was an easy one to fix. The quality is great. It was expensive but it was something that I wanted. I'm also not gonna get any younger. So I went for it.

We shopped around and American Standard seemed to be the most available at the time. Their salespeople were good. The installation went along fine and that took two days. We like our tub and we're satisfied with it.

Two years ago, I had a stem cell therapy transplant because I had cancer and when all that was over with, I was in a coma for two months. When I came out of the coma, I couldn't walk so I went through therapy and rehab. I still have some issues with stiffness and neuropathy in my joints. I wanted a walk-in tub because I hadn't sat down in a tub in 10 years. The rep from American Standard was a great guy. He was very helpful, informative, and honest. Everything he said that was going to happen happened. The installers did a very professional job and were very honest. I appreciate their craftsmanship and the quality that they've presented. Having the walk-in tub has changed my day-to-day lifestyle because I go to the gym and work out to keep my mobility, stamina and balance up. I take a shower every day. I also do a therapy soak for about an hour four times a week and it calms me down and gets rid of my anxieties.

The gentleman from American Standard was very lear. He answered our questions and didn't tell us a lot of things we didn't wanna hear. The price was good and they were able to the installation within a very short time. The first day the installers came, they had two or three guys carry things in and out in carts. Usually, contractors give me a hard time. They would want me not to be there while they're working. American Standard's installation crew was neat and clean.

I fell in the shower downstairs and ended up three months in the hospital. I decided to get a walk-in tub. I like everything about my American Standard tub. Everybody that has been in the house said, "Oh, I wish I had one." I really like the jets. It helps my back, my legs and my feet. I wish the door was just a little bit wider. Other than that, the installation was wonderful. The sales rep that I dealt with during the purchase was sweet.

American Standard was of the companies that came up and they were able to come out the quickest. Their sales guy was good and knowledgeable. We made his job easy. We got the shower and everything from my father. He's 85 with brain cancer and in a wheelchair. What we had to have was something that he was still gonna be able to get into and his wife was gonna be able to get in with him and help him. The sales guy was like, “We've got one thing that'll do.” The installation went great. The crew got in and got it done. Everything was great. My father and his wife are doing well with the tub. They're getting in and out and it’s been able to keep him home instead of putting him in a nursing home.

I preferred American Standard over Kohler as they use their own contractors. Plus we liked the features of their tub and their price was slightly lower. We went with them and the sales guy who came was very low-key. He didn't pressure us. We went with them and the installation went well. We were very happy. The aromatherapy feature of the tub is not worth much though. It comes with beads and those don't seem to do a lot of good. Still, their contractor did an extremely good job and was very careful.

I saw an ad for American Standard and called up their salesman. He made a good presentation. He did well in everything and he wasn't pushy. But they should improve the price a little bit. The walk-in tub was a little bit pricey and it could have been a little bit cheaper. Their installer was excellent and did a super job. He finished the job in three and a half. He was very careful with the installation because I have fairly new flooring and I told him that I did not want my flooring marked up. He made sure he didn’t put a mark on it.

The American Standard Rep who came to my home was very professional and personable. He was not high-pressure. The installation went perfectly and we were very satisfied with everything.

I can't get in and out of a regular tub. I need a walk-in bathtub. I did a lot of research on it, and I liked the reviews on American Standard. Their sales rep did everything good, except that he told me the tub would go through my bathroom door, and it didn’t. It had to go through my bedroom wall. That was a big difference. They fixed it though. I have to paint it but that's okay. The gentleman who came was an excellent installer. My new walk-in bathtub is a good product. I like the jets.

When the other salesman started to run down American Standard's tub I just decided it was their tub. He shot himself in the foot. He was cheaper but he changed my mind. On the other hand, American Standard's salesman was okay. He knew everything I wanted to know. And then, the installers were really good. It took them all day. The place was as clean as when they got here. You wouldn't even know they were here. We got the tub for my daughter and she loves it. When I got a bad backache, I got into it and it helped.

American Standard should give more upfront information so customers can make a better choice before talking to them. Still, the installation process was good. The salesperson wasn't aware though that he could put a bigger tub in. The tech they sent took the first tub back and ordered me a bigger one. He got things done in one day as opposed to other companies that were telling me two to three days.

My American Standard tub is fine. I like that I can sit down and take a shower. I'm 92 years old and getting in and out of a conventional bathtub was very difficult. I wish I could find some printed directions on how to work the faucet, the hot and cold water and that sort of stuff. Nobody left any instructions on how to control the water temperature, but I'm sure they must be someplace. During the installation, everybody was lovely. They finished it in less than one day.

The sales people were good. They sold us exactly what we wanted. Installation was handled really well. The installers were awesome and they worked around our time. The experience with the tub itself hasn't been all that great, but it's getting better. The first tub we got leaked. They kind of accused me of not knowing how to operate the tub. How hard is it to close the door and pull the latch down? Anybody should be able to figure that out. They came back and looked at the tub. It leaked when the installers were here. We put in a second tub and it leaked as well. Again, I had to go through a little bit of a runaround to get them to believe me that the tub was leaking. The tub didn't leak when the installers tested it. It leaked the day after.

American Standard had a lifetime guarantee on everything including labor. Plus they got a good product. We compared it with other companies and American Standard had a good toilet seat and everything. The purchasing and installation process was a piece of cake. I just called them up and they came out and did it. The guys were wonderful. They answered all our questions so we were all satisfied. They even helped us with some other stuff. I would recommend them. Everything has been fine so far.

I knew about American Standard through the web but it is a very popular brand so, they’re elsewhere. I compared it to Kohler which was gonna charge over $21,000 on the onset if we do a shower. So compared to that, I was getting a reasonable value for the money with American Standard. The quality was part of it too. The sales rep was informative and in general, we liked him. He was knowledgeable about some things and my only criticism about him was when he said that we were a little younger than his normal target market and he focused on that a little bit. We were just buying a tub because of a functional utility issue that we had in the house and we wanted to have a bathtub in the space that didn't have one. But other than that, it was okay. He was fine and very helpful.

I've been doing plumbing for quite a number of years and American Standard plumbing has always been a good standard plumbing so I went with them. The sales rep was really knowledgeable. He explained everything to our satisfaction. The guys that did the installation were really good and we were really pleased with the installation. They did it when they came here in the morning and they were gone in the afternoon. The work they did is really good quality. They're very well organized. They didn’t leave a mess. They were all constantly cleaning and keeping things orderly and neat. We've had no problems with our tub. I like the whirlpool and the fact that it’s heating.

The biggest detriment to the whole deal with American Standard was that the price was extremely high but it was better than anything I was offered. There was also a little more pressure from the sales rep from but it was much better than another representative. I didn’t like the marketing ploy but I sort of understood it. It was a one-day deal and that wasn’t too appealing but we were able to decide and so, I said okay.

We went online and looked to try to find the tubs that we thought would suit our budget and suit us and meet the needs that we have. American Standard was then the one we chose. It was an evening when the sales rep came, but there was still daylight and the experience was very enjoyable. We stood out on the front deck and he had on his mask while I had on mine for COVID. It was not a pressure sales pitch at all, and all of our questions were answered. Once we decided that that's what we were going to do, he came inside and began to look to see if we had the space and what size tub would fit. He also checked if we had the electrical outlets and the other things that were needed to support it. It went really well.

I did some research and read about American Standard. None of their competition had the warranty and they didn't have the special features such as the drainage. I had a Jacuzzi years ago before I moved back to Mississippi, so I had an idea about how the jacuzzi should work. I kept reading, and eventually, I made up my mind on American Standard. The sales rep who came in as well as the installation were excellent. The installers came in and they were very conscientious about messing up things. They draped the floor down, the work area, and they were very courteous. They just worked and they stayed here for a very long time till they finished. However, the lights are supposed to be seven, but when I'm sitting in the tub, the upper left one does not come on. Other than that, I'm like the commercial. I'll be looking forward to get home and get in the tub. With the Coronavirus, I'm already at home. I feel safe and comfortable.

I liked the program that they had and I liked the style of the walk-in, including a feature on the hand shower and where you can use it or put it up like a regular shower. The sales and installation experiences were great as well. I wish everything went like that whenever I gotta get something done. The guys who installed were so outstanding doing their job and everything was just unbelievable. I love my walk-in too. If I had known it’d be like this, I would have had it done years ago.

The American Standard name has been around for a long time. I figured they made a good product and the salesperson told me everything about it. The installers were very professional and they knew what they were doing as well. They did a good job and the tub is working fine. The only thing I don't like about it is where that curtain drain switch is located. I turn the thing on and lose all of my hot water. I’m starting to get used to it though.

I love my walk-in tub. I had a regular tub with a shower curtain, and I have been losing my balance. I decided I better do something about it and American Standard was in a magazine. When I called to see about a tub, they were very pleasant. They set me up with a salesman right away and he was there in a couple of days. The installer was great too. He came in and we talked for about a minute. He said he was gonna get through with it and I asked if he was gonna do it in one day. He said yes and he did.

We were very pleased with what they told us beforehand and showed us. It was excellent customer service from my point of view and we liked what they had and the price as well. It took about a day to install the walk in tub and the installers were very courteous, nice, and we couldn't have expected better. We wish we would have gotten a walk-in tub sooner too. We love it. We're both like a rag when we get out of it. Both of us have some back problems, so it's really helping with that. Even if you don't have back problems or anything like that, to me it's the relaxation. We get out of there and we're thoroughly relaxed.

We had this beautiful garden tub and it was nice, long and deep, but we couldn't get out. Both my husband and I are getting up in age and he's not strong enough to pull me out and I'm strong enough to pull him out too. That was when we decided we needed the walk-in tub. We went online and American Standard was available in Austin and they sent someone out right away to respond to our inquiry. The salesperson was very good, quite knowledgeable, and explained everything in detail, so we went with them.

We got three quotes, including the ones from the Safe Walk-in and from Kohler. American Standard had all the features that I really wanted, and the price was unbeatable. I chose them and the installer was fantastic. I can't say enough good about Kevin. He was perfect, informative and friendly and he explained everything about the tub. He did an absolutely great job and I would highly recommend him. Also, I love the darn tub. I like the ease of getting in and out. I love washing my hair in it because all I have to do is bend over, so it's very convenient. It has exceeded all of my expectations.

American Standard is a pretty good company. The first thing we asked them was if the door swung out instead of in, and it did so we went with them. The sales rep was great. The installers did what they had to do and cleaned up after themselves. One whole day and the tub was in. It is working great. I tell others to go for it.

The installer did a professional job. I thought it was just gonna be a tub with water and did not realize it is a spa. It's got all the jets that come out and my husband said it was gonna be great for my arthritis. We both used the tub several times and absolutely loved it. He said, “I wish I had gotten this many, many years ago.” I love the jets and the quick drain. We get it clean real quick and I like the idea that the jets clean themselves.

Getting in and out of the regular tub had gotten to be difficult at our age so we got a walk-in bathtub. The installer as well as the salesman were excellent. We enjoyed our experience with both. We love the tub. At that price, you have to like something in order to make that size purchase. But we got one faucet handle that's loose. It’s slack. Somebody needs to come out and take care of that. The other one is totally tight.

American Standard has been around so long. I was happy with the way they did the work. The only problem we have was the one sheet that was bad, but they came out and replaced it. They also came out and replace the shower leak. They stood behind their work. I was happy with everything.

I knew American Standard was a good brand. I've been using their brands for a long time. The in-home sales rep did an excellent job. Installation was good. Everything went in just like they said it would. So, I was really pleased. My American Standard makes my bath a little more relaxing.

American Standard is a good name and it's well established. It was a good experience with them. The team that came in and set the tub up was good. They knew their stuff and they did their job. The tub is as I expected. It has all the bells and whistles.

Installation was a total nightmare and the tub has not worked correctly since it was put in over a year ago. At this point all I want them to do is take their tub out of my house and refund me my money. They tried to blame my plumbing for their tub not working so I agreed to have them send a plumber to my house with the agreement that they reimburse me for the plumber's bill if what he did didn't work. Well it didn't work and they haven't reimbursed me for the plumber's bill and now they won't even call me back. This has been a nightmare from the beginning, I didn't even complain about the holes left in my wall. Take my advice and don't put one of these in your home.

Originally, I was impressed with Kohler and then it turns out it wasn't a Kohler, it was American Standard. When I did call for a salesman to come down, I was thinking that it was Kohler. When he came, it was American Standard. My mom is 103 and that was the main reason of getting the walk-in bath. She's been amazing. She’s been getting in and out of the tub by herself. She doesn't want me to help her, but it was getting hard and I was getting nervous.

My wife and I picked American Standard because it's been in business for so long. The sales rep was very nice and the installation was beautiful. The installer was very conscientious and cleaned up everything very nicely. I told the guy when he got done that I would give him an A plus on his installation. He was very efficient and got the job done very well. The tub is easier for me to get in and out of than the old tub. I do like everything but I wish there was a way of turning the air down a little bit. It comes on pretty hard. The only question I have is when it was installed, they caulked around everything except where the tub meets the floor. I mentioned it to them and they suggested calling so I called. They said we should hear something within a couple weeks and that's been about three, four weeks ago now.

American Standard was the one who called me back among the other companies. The reps were all good although the installer took three days to install the tub. The man was by himself and he didn't have a helper. There are a couple of little things that they need to come back and fix. Some of the caulking is cracking and I have contacted him and told him. The only thing about the tub is I have to be seated to open and close the door. Maybe somebody a whole lot smaller than me wouldn't have that problem but it hits my knees.

I'm very happy with my American Standard tub. It's the greatest invention in the history of the world. That's what I keep telling people. I've had a lot of American Standard products. My husband passed away six years ago, but he always bought their toilets and everything. So I figured if they were good enough for him, they're good enough for me. The warranty was a big part of it, too. When you’re gonna spend $15,000, you have to know that somebody’s gonna be behind you.

I slipped twice in my regular bathtub. I'm almost 80 years old. So my husband decided that I needed a walk-in tub. I can just walk in and do my thing and be done with it. The installer from American Standard was fantastic and he truly impressed me to no end. He was very professional and he worked until he got it done. He was all by himself and I felt so sorry for him. Then the next day, he had a helper with him. That young man did a fantastic job. It is a lot easier to get in the tub. There are some things that I don't like, but I'm getting used to it and I like the jets.

The salesperson was excellent. He knew what he was talking about. He explained things before we even had a chance to ask. He didn’t force anything. He went right ahead and we went through it right away. I called once and said we haven’t been billed yet. They said they'll call me and make sure the installation was fine. They did call and the installation was fine. It was installed May 8th and I have received no bill. I owe quite a bit of money ‘cause we’re financing. I’d like to start paying it so that I can get it off my back.

The installation with American Standard is going on the fifth week now. The toilet was broken when it was received. So it didn't go in with the tub at the same time. The extra toilet was supposed to bee here this week. But I haven't heard anything. It’s also a little expensive. Then there's a couple of jets that don't work on the tub. I've tried to screw the jets around and I can get by with one of them but the other jet doesn't work hardly at all. I've had a lot of problems with American Standard. But their sales rep was very good. She has been trying to get me another tub every week, and it just hasn't worked. I've also used the walk-in tub and it’s wonderful. It’s so relaxing.

American Standard is a good company and I wanted to make sure I got a good walk-in tub. The rep was wonderful and the installers were very polite, clean and thorough. They answered every one of the question that I had. We love the tub. I’m not sorry I bought it. My husband can get a bath by himself now. I came home one day and my leg hurt so bad. I filled the tub up just enough to cover my legs and it makes them feel so good. I use it like a little spa sometimes. The lights are also cool.

The rep from America Standard came to the house, looked at my space and then gave me a price. I got the highest model with all the jets but he didn’t tell me that there were different varieties of models. I would’ve gotten one that was a little cheaper but everything else went really well. The installation took almost a day and a half but the people were great. I got the walk-in tub for my mom. I've also tried it out a couple of times. My mom likes it, so it’s fine. But for me, it’s like you're just sitting straight up in it. I'm used to having that ability to lean back in a normal tub. So I would like it if I was able to lean back more.

I looked at American Standard online and I liked what they had. They were a really good team to work with. I was very satisfied with the way the tub worked. The faucets, knobs, etc are of very good quality.

We learned that a walk-in tub would be helpful and a lot easier for old folks. The reps from American Standard were great. We enjoy using it. It’s very good for when we’ve been out and we can barely get in and out and we can relax. We’re very satisfied.

We found American Standard in the American Legion magazine that we get and we didn't even look at any others. It just sounded good. The representative was great. They answered all our questions and explained everything. They got the installation all done in one day. We got a free bidet toilet with it. They took our other toilet out which was a little bit taller than the one in our other bathroom. They got rid of the short one and put it in the other bathroom at no extra charge.

The installation of our American Standard walk-in tub was wonderful. There were three fellas, an older man who explained everything, and two younger men that did a lot of the work, too. They installed the bidet and the tub in one day. They were gone by 4 o’clock. When I called and asked about Epsom salt, the rep told me that I had to dissolve it before I put it in. She also said not to use the gel-type soap and that it was not good.

The installation of my American Standard tub went smoothly. Initially, my wife needed it so we got it for her. Since the installation, I like being able to use the tub. So far, I use it once a day for my lower back problem.

I didn't get off to a good start with American Standard's rep. Still, I went with them and the installation experience I had was wonderful. The techs who came did a great job. I like everything about the tub I got.

My mother has had serious mobility issues for some time now. She was struggling to stand up long enough to take a shower and could not in any way get into a bathtub. We had been thinking about it on and off for a while, but it was so expensive that we hadn’t gone that way. But it was just getting to a point where we really had no choice.

4 Months of run around and 2 new water heaters later, I finally get to enjoy my tub. The salesman failed to tell me, my water heater wasn't large enough for the tub he sold me. After the installation I found myself sitting in a tub of cold water. My water heater was only 30 gallons and wasn't nearly large enough to fill this tub. They had checked out everything before selling it to me but failed to explain that I would have to add a new water heater to my bill. So after complaining to the company, I followed their suggestion and installed a tankless water heater. Then it took 20 mins to fill the tub because it was too much load on my new tankless water heater. I finally switched over to a full-size standard hot water heater and now, $6,000 later, I get to enjoy this tub. If they had told me I would have to spend extra money just to make this work, I would have made a different decision.

Both my wife and I are getting a little old and having some problems. I saw an advertisement and decided to look around and American Standard came up, and the first guy we called had American Standard. So, that was what we got. However, the installers tore up part of the tile in the bathroom, going into the bathroom and knocked a couple of holes in the wall. We didn't notice that until later on. They just walked-off and left it. But other than that, it wasn't too shabby. Everything has been going well. What we liked most right now is the convenience to get in and out and being able to take a bath or a shower when we want to. We're getting a new hot water tank because it uses a lot more hot water than we used to. But other than that, those things are okay. We're very satisfied with it.

I did some research on the internet and I compared the tub of American Standard with some of the ones that are more advertised. I went with American Standard. They are American made. There are also more features on this tub than some of the others. They have a better warranty than some of the others too. I like what they have - the backup to back up the warranty and the professional people. Not just the installers but the ones who carry it on from there. It’s a pretty good organization. I’ve been doing business with American Standard for 40 years.

I saw American Standard's advertisement on TV. We've been wanting one for quite a while. We have a hard time standing in the showers. At the time, it seemed like the right one and I hadn't seen any of the commercials or anything else for a long time. I made the phone call and I got the information. I talked to somebody and we were gonna do it about a year ago but we were thinking about moving. We didn't so we just decided to have it put in.

The American Standard Walk salesman was pushy. I already knew I wanted it but at the last minute, I was gonna pull out of doing the tub because they sent the wrong one and it was gonna take more trying to get in here. There was a lot of confusion. But I did get the tub, which was the bigger one. I love it and I'm glad I got it now.

I liked American Standard's lifetime warranty, and the price point was more reasonable than the other one we were considering. The salesman was really good. Customer service was all right. I called about the problems we were having, and the installer called and said that he’d call back the following week because he was tied up. He never called back. I called customer service, and they didn’t do anything. Finally, my husband called customer service, and he talked to a gentleman, and he got things going. The installer called us, so we set up an appointment for this past Monday, and the installers of this thing came out and fixed everything that was wrong. As far as the product, the water pressure in the shower seems to be a little low. Other than that, it seems fine. I had back surgery a year ago, and I've noticed that the massage and the air jets seem to be really helping.

When you get old, you're afraid you're gonna fall and break something. The chances of that happening with my tub are pretty unlikely. The installers did a hell of a good job putting it in and didn't tear anything else up. We just got redoing the baths in and we were worried about that but they swept it in there. If somebody needed a walk-in tub, we'd certainly recommend American Standard.

I wanted a new tub for my physical condition, safety and comfort. American Standard had the right size so I went with them. They had a great website that I could get measurements from. The installation went real good. They started a day early and were finished by the day they were supposed to be there. They had to take the vanity and the toilet out and I had to disassemble the whole door frame to make the hole big enough.

My husband used to work for American Standard, so I knew what quality of the product I was getting. The sales rep that came out was wonderful. I can't say enough good about him and he gave salesmen a good name. Also, the installation went great. They were very professional and effective. And I like everything about the tub. I'm at the age where getting in a traditional tub is difficult and dangerous for me. If I would try to take a bath and try to get out of the tub, I would hurt myself. The walk-in tub was something I had always wanted. And when I found that I could get it with the jets, that's even better because I have atrophy in my legs and it helps.

I was searching online for walk-in tubs and American Standard was the first one that called me back. The sales rep was friendly. He went over the options that we can have for the tub and the shower. When they first put it in, the installers worked hard. They were friendly and courteous but it took us months to get our bathroom door put up. I called and they said that my husband had signed something that said everything was finished. My husband paid for installing that tub. Why would he pay them in full and not have a door? That went on for months before we got a door put on. Other than that, I love the tub. I like the leg massage and that’s my favorite because I use it every time. I like the back massages and the air jets, too.

I liked how American Standard's tubs had more jets and that the water in it stays at the same temperature. I went with them and the rep whom I worked with was very informative. He was very precise about what the tub would do. The techs who came to install it were very good. They took their time and did what was necessary. They followed up the next day to make sure they had everything done. So far, I like being able to fill it and when it gets halfway full above my knees, I can turn on the bottom part jets until it gets totally filled. Then, I can turn on the rest of the jets, lay back and relax.

The American Standard rep who came to my home was very good. I went with them but then after the installation, I'm a little concerned about the electricals. They have wires routing along the floor which is a safety hazard with a possible wet situation. Other than this issue, the tub has been great and we like everything about it. I have a lot of joint and back issues and this tub makes me feel better.

I’ve seen the American Standard advertised and I felt like that was the best one to go to. I like the low step-in feature and I can sit down and take a shower if I want to. The sales representative was great then the installation went perfectly. The crew was here a little bit late the first morning and they had to finish it up the next morning. They did a great job and cleaned up behind themselves. I was well satisfied.

The sales rep was knowledgeable and knew exactly what she was talking about. The installers were very professional, knew what they were doing and answered all my questions. Something went wrong with the computer in there and they had to get a new one. So, that took another week, but that's not their fault. I like the shower and I was in the hospital last week so I only used the whirlpool once but it works great. I have a little bit of trouble with slipping then I called American Standard in Texas. They sent me another pack of those non-slip strips. The first time I used the walk-in tub, I got up and I got dizzy. I was worried about it because I'm having some heart problems with my artery. They sent a doctor and he said that it was because the whirlpool bath is so relaxing that my blood pressure drops way down and it makes me dizzy.

The American Standard sales rep was all right and the installation went well. I like sitting in my tub the most. However, it's not deep enough and doesn't get to your back. There is also a little bit of cool water coming out of the jets to the back. But it helps my wife's legs. She has neuropathy.

I bought a tub for my aunt and uncle. When I did that order, I told my sales guy to make sure that they save the old tub because it’s a designer one and I had committed to giving it to somebody else in the family. I wasn’t there for the whole installation and this is what I found when I came back. The installer cut the tub up. I asked why he did that and he said that it made it easier to get it out. I also asked about the gold fixtures and he said that they were at the bottom of that. At that point, it was beaten up and so it wasn't even worth going to look for. He said that it wasn’t on the ticket that he was supposed to save the tub. Well, common sense would tell him. Why would he tear up a tub that expensive and nothing wrong with it?

The American Standard installers were good. They installed the tub quicker than my mom anticipated. She seems to like it and it seems to be what she wanted to get.

The American Standard rep was a good salesman. He explained everything to us and gave us advice. He also told us how we could get it financed. The installation took about five days. Luckily, I have another bathroom, so it wasn’t too bad. But the installers had to come back and reset the valve part, which was not working properly. My favorite feature is the showerhead. With the walk-in tub, I’m more at ease because I don’t have to step over it. I can go and don’t have to worry about falling down. It has been great.

The salesperson was professional and friendly. He was knowledgeable about his product. The only criticism I have of him is he underpredicted how much time it was going to take to install the tub, but it didn't turn out to be a big problem. He said, “It might take up to three days but it’d probably take maybe one day.” And it took all of three long days. He should have probably looked in detail where the tub was going to be installed and how to get the tub there because it’s on the second floor and my wife is semi-handicapped, so we have one of those electric stair chairs on the stairway that goes upstairs. That turned out to be a reasonably difficult problem for them to move the tub up the stairs because of the amount of space that takes up. And the person should’ve warned the installers that they were going face that.

American Standard Walk-in Baths looked like a better deal than the other brand. Their salesperson was excellent. He made everything very plain and all the questions I asked him, he was able to give me all the answers and he just made me feel good about the whole deal. The installation went well, but we didn't know that we needed a larger tank and we couldn't afford it. He didn't realize that until he filled the tub up and it didn't fill all the way up and the water got cold. But we're using the shower and we love it. You sit down and you can pull the shower thing down and water all over and everywhere and it's really nice. It's very comfortable.

We bought a walk-in tub because my wife has a health problem. However, I don’t have a good experience with American Standard. The installation and the installers were both okay. However, what I don’t like about it is that it takes 15 minutes to fill it up and my hot water heater is not quite big enough, so I might need to get another one. We have only used it once or twice because it takes too long to fill it up and we just basically use it for a shower. And then some of the caulking around the edge is coming up. But then it costs over $1,000 and American Standard said they will send the manual with it to be able to see how all the different features on it works, but they never did. They never called and asked me how it was going. They just got the tub installed and got the money and that was it.

I liked the way the American Standard walk-in tub looked and thought it would be a good one, which was why I chose them. The sales rep was very nice and the man that put the tub in was wonderful. It took two days to install. I love the tub. I accidentally left the door undone one day and that was a bad day. Otherwise, it's very good. It feels cozy and it's very comfortable. I really enjoy it. I use it more than I do the shower anymore. I'm really proud of it. I showed it off and got a lot of compliments.

American Standard is a US product. The sales rep was very pleasant and the installers were excellent. It turned out that the first tub couldn’t be installed because of the size of the hallway, and they stayed on it and got the right size.

American Standard is140 years in the business. They know what they are doing. Their sales rep was wonderful and the installers were perfect.

A guy came to our house and presented everything. He was good except for one factor. One water heater doesn’t do it. You need two water heaters. And I just had a brand new one put in for this. The installers came in the morning. They knew what they were doing. I like the part where you can fill it up just for your feet and your legs, and then the lights. I like how fast it fills and how fast it drains. We’re satisfied and we love it. I just need to call them because one of the jets is not working.

American Standard is one of the oldest companies around. I know they weren't gonna just up and disappear like some of these companies do. Their sales rep was pretty neat. He answered a lot of the questions that I had to ask him as far as durability and workmanship. I liked him pretty much. He was a good person to sell me the tub.

I had two other schedules and I ended up canceling them for American Standard Walk-in Baths. I like the lights and massage. I had to use little steps to get into it because I'm hard to get into stuff. The only problem I'm having right now is I don't have enough hot water to get the water up to power where I could sit back and relax. The representative thought that I'd have to finish part of the floor up after they put the tub in. But fortunately, we didn't have to. They covered the whole place, where we would have to put more linoleum on. I like the final product, but the door is hard to latch. They came and fixed it.

Everything went very well with our American Standard Bath. The job was done beautifully. The installers did everything nicely. They cleaned up afterward. We’re happy with it. I like the jet sprays. It’s good for the massage. They did a good job.

American Standard is a company that’s been around for years and I liked everything that I saw in the tub. It works out fine for me because I had many back surgeries. I have rods in my back, which makes it difficult for me to even try to take a shower. I can't stand that long. The salesman came and told us everything about the tub. He was very nice and didn’t put any pressure on us. He just gave us the information and told us that we could think it over and decide what we wanted.

We’ve done a lot of surfing on this tub. I’ve read every ad on that. Now, they’re advertising it $1,500 off a week after I got the tub installed. Before, I had to do some digging to get American Standard numbers, and I called Texas with this virus was going on. Finally, the paper had a small ad in it and it was a local number, instead of Texas. I called that. After a while, I got a call from a man and he wanted to come on a Sunday, which was a red flag to me, although I told him yes so he came. Well, this man had all kinda identification. He was definitely a straight nice guy. We went over the whole thing on the whole tub, explained everything about it, looked the house over, and told me they would make a door bigger.

American Standard's sales rep was very informative and was here for about an hour. He gave us a very good description of everything and that's the reason why we went with them. The installation was also very good. I was concerned about that especially during this pandemic and I put it off for one month because I thought it was gonna be traumatic for my husband with everything that would take place to install it. I was also hopeful that there weren’t any glitches and that it couldn’t go through, though we would’ve been left with a mess.

American Standard seemed like the best shot for us compared to the others due to the cost. Their installers did an admirable job of putting it in. I’m satisfied. When they had left, I went to do something in the basement and found out there was a slight electrical problem. A circuit breaker had to be moved. I called them and they actually came back on their way home and straightened it out. But I have four little jets on the bottom that are not working. Other than that, the other features work fine. My wife and I are taking turns using the walk-in tub. I like the aromatherapy and the bubbles feel good on the back.

I’ve known American Standard for years and that they’ve always been a good product. And they seem to still be. I got the impression that I would have to pay extra for the installer to finish off where the tile is different on the floor and the walls. He said he could do the work, but maybe he wanted to charge me extra. But then we had this COVID 19 stuff and I haven’t had anybody that was able to come in and finish the tile work. The tub is really nice. I’m 78 years old and I have a replaced knee. I couldn’t get out of a plain tub. Medically, the walk-in tub is much easier on me. I love it. After I play tennis and everything's hard, the jets really feel good. Most of everybody sticks to the showers and I don't think they realize how the jets can make you feel better. I tell others that the American Standard walk-in tub is a lot better than getting another tub.

We like the number of jets and American Standard was a little bit better in some ways. Their sales rep was good. I got it mainly for me as a safety issue. It could be a little bit shorter in the walk end. But with the one bar, I'm able to pull myself in. And last week, I started being able to use it by myself, and thus, gain some independence. We had just gotten a new hot water tank. It probably could have been a little bigger so there's a way we need to adjust the water in order to get the warmest or hottest water possible. My husband usually helped me with that and showed me where the water needed to be in order to turn on the jets and things like that. But I can do it now myself, so I got independence back.

I like the looks of American Standard Walk-in Baths and what I read about them. Also, my plumbers prefer installing American Standard because it's good quality. My plumbers are excellent and I trust them. But the salesman from American Standard could have done a lot better. I wished there would just be a set price instead of how it was handled. I also thought that the one that was on television that they were advertising was a step up from mine. I didn't realize that I have the same one with the 44 jets because of the way the salesman had said it. He worded that this tub was as good as I'd need and I wouldn't need any better. So, I always felt the one on television was better. Other than that, I love my walk-in tub.

The sales rep was kind, very thorough, and very professional, and then, the installer was too. He was very knowledgeable of everything that needed to be done, and then, it was pretty quick how they got it done. They were really nice. The installer went over everything very thoroughly before he left. The tub fits perfectly. When the salesman and the man who came in to install came over, they were amazed at where it was going in the bathroom. It was a perfect fit. The guy who did the installation said, “Most of the time, you have to do so much more remodeling to make it fit. This one is like it’s a perfect situation.” The only problem we have is the tub takes so much water to fill it up. The water tank is cold before it could get filled up. I have to get a plumber to come out and install a new hot water heater or maybe one of those tankless ones so that it provides constant hot water to it.

It’s so deceiving when it shows people on the television taking a bath and you see they’re resting so nice. They’re all prone and their heads are just above the water. However, my knees could hit the side of the wall underneath the faucets for you to get down that low. I’m pretty spry for an old guy. But for older people or shorter women, they can’t do that. I could put my knees up against that wall and lay down a little bit. I wish I was a little taller, but that has been difficult. I’m sure I’m not the only one because I feel sorry for the women. They’re all short. Otherwise, your butt comes off that ledge of the seat. And women can’t use that. They have to squat down and scooch a bit to get the water up higher.

I had a son who died of the same disease as my husband and I went through a really hard time. I have an upstairs on my home and I’m by myself. I thought to myself that I couldn't climb the stairs anymore and that I was going to make a decision on what I was going to do. I have two kids left and I told them then they said to go ahead. Years ago, I asked what kind of toilet and other things I should get and the person who worked in maintenance at work said that I should always get American Standard, so I did. I found out that it was very expensive, but that’s okay because it’s well worth the money.

I decided to try American Standard and they have them at Lowe’s and Home Depot, but they said they had installers available and they didn't. They refer you to some other number, and it turns out to be HomeAdvisor then you start getting all kinds of sales calls instead of people who are installers. It was difficult finding somebody who wasn’t with American Standard to install it. When I finally got two people to quote the installation, they seemed rather reluctant and not all that interested, so I went with American Standard and the installers were great.

Everybody from American Standard was wonderful. They were very nice people. And then, the installation went great. It took half a day. I really like the tub, but I’m not happy with how many problems we had and how long it took to get resolved. It leaked right from the door. And then American Standard put a new one on, and now they came and fixed it twice, but then it would leak again. The third time, they replaced the door, but it had a big gouge in it. It wasn't the fault of the person that put the door on. It came that way. So, they didn't do a good job wrapping it when they mailed it. The tech put it on anyway and it worked great.

I was looking on the internet at different walk-in tubs and one of American Standard's representatives called me back. He explained everything and showed us what he had there as far as the brochure. There were pictures of what the functions were. The installers didn't finish on the first day and the installation took a little over a day. The tub works great as a shower or as a tub, either one. It's all convenient. I also have the water and air jets for a good massage.

The American Standard salesman was from the East Coast. He was kinda an older, suave guy. He made the tub sound like a suite. I got an estimate from someone that was a little bit cheaper, but I liked everything about the guy. He demonstrated and explained how everything would go. That was kinda my deciding factor. The installation was quick. The installers came in, did their business, and got out of here. I got the tub for my parents and they really enjoy it. My dad takes about four baths a day. I'm very satisfied with my American Standard exp and I would refer somebody else to them.

The American Standard installers acted like they knew what they were doing. The house was built in the 50s and it was a real tight fit. They had to make a little cutaway in the hallway to get the tub in, but they patched it up good. I can't be very comfortable stretching out in the walk-in tub. I got my butt laying on the edge of the seats, and my legs kinda support me to keep me in the seat and to keep me from falling down. Also, on opening, the door is not very big. I thought it was supposed to be a square opening, but it didn't turn out to be. Other than that, my walk-in tub does my feet and legs good. The jet pressure at the bottom makes my feet feel better and it got my feet circulating a little bit better.

I've been using American Standard all of my grown up life. Changing out toilets, sinks, and tubs as well, it has just been American Standard. When the the tub was installed, the process was a breeze. The people were courteous, kind, and considerate. They even went out of their way to show me every move they were going to make. Their clean up was phenomenal too. They cleaned up as they went, and if I had any questions they were there to answer them. I'm on vacation, and I miss my tub. The therapeutic benefits are wonderful. My arthritis doesn't bother me anymore and my back pain has gone down to nothing, and the swelling in my legs. It's the massage part, and I love every bit of it. It's helped me tremendously in the short time that I've had it.

American Standard's rep came and talked to us. He was great and he told us all the pros and how everything worked. He showed us all the information too. He measured out our bathroom and let us know what we could and could not do. The installers were awesome too. They were so clean and they took great care of all of our stuff.

American Standard’s been in business for a long time, so they know what they're doing. The salesman was pretty good. I was rather surprised at the price of it, but I’ve done some research on it, and I knew they were quite expensive. And our tub's exactly what we wanted when we were down in Florida. The installation was pretty good. I was expecting more people, but there was just one guy. We were about ready to leave on the 24th of April. The company said the nearest they could get us was the 2nd or 3rd of April. They were here on the 4th of April, and they put it in in one day. That rather surprised me. It looked pretty good, too. It matched everything, and the guy cleaned up his mess, and the plumbing was okay.

My wife needed a walk-in tub. She had a stroke, and she needed it to help with her muscles. The purchase and installation went fine. It went according to plan. The tub’s beautiful and works great and is perfect. My wife is able to get in and out of the tub now, which she couldn’t before.

I've been wanting a walk-in tub because I have two artificial knees. I can't get out of a regular bathtub. I wanted a walk-in tub and I wanted a good one. The sales rep of American Standard was fine. The purchase process was all right as well. The installation team was very polite, very neat and they were friendly. I love it because I can just walk in and sit down and shut the door and take a bath. And I don't have to climb in and out and hang on the steps. I just really like it. I wanted the security of not falling.

I grew up with American Standard products in our home when I was growing up. The installers did a good job with the walk-in tub. But I've got a few issues. I just been waiting for this Coronavirus kind of settled down to call them back in. I got three or four items that need repair already. But I've not had it that long. One of the handles is loose, and the drain pops up and it won't stay down. But my wife likes it because of the jets. She has rheumatoid arthritis and it makes her legs feel a lot better. I was involved in an almost fatal car accident a year ago, and it helps my legs. So the jets is the best feature. But a little wider door would have been better since both my legs are broken. So I have a little bit of hard time getting in and out of it. But I can do it and I get it done. They should have put like a detent when you put the tub in the drain position to lock it open until you move the knob. It currently doesn't do that. It just slides back.

I read that American Standard was the highest quality and I just went with that. The salesperson did a great job telling me about it and pointing out the features. The installation team was absolutely dynamite. I was really impressed with those guys.

We have other American Standard products in our house but I originally saw it online. It’s a name that I know and it is reliable. The sales rep came to the house and presented all the features. He talked to us about how it would work. Igor, the installer, was a sweetheart and I liked him. He did an excellent job and the installation went very smoothly. He and his helper were here from 8 o’clock in the morning till 7 o’clock at night. The jets are my favorite features. They feel good and I love the lights too.

I couldn't get in and out a bathtub and I looked at about a half dozen companies. When the American Standard rep came down, he showed me the good and bad. He was good. I made up my mind right there that I was gonna get it. The installers were really, really good. They came in, got the other tub out, hooked that other one up, and they were out of there within all about three hours. I like everything about the tub except that it doesn’t have a soap dish. I squeezed one in there, between the hot and cold handles. But they need to put one somewhere on there where you’ll have it all the time. You don’t have to be afraid that you get that thing filled up with water and drop your soap, you’re in trouble.

I went to my phone to try to find some tubs and I found American Standard. After I talked to them, I checked with someone else. But American Standard offered a better deal and more things that came with the tub, so I went back to them. The rep I talked to was very good, but he got a little upset with me because I didn’t take the deal at first. Then, the installer came out and he was excellent. He explained everything to me and he didn’t leave until I understood everything about the tub. All in all, I wish I bought it earlier. The tub is relaxing plus I have terrible knees, and the jets and things are wonderful. I love it.

I’ve seen American Standard on TV and I had a Jacuzzi which was too deep for me to get in. I’m in the house by myself and I decided to go and purchase a tub from them. Everything was wonderful with the sales rep and the installation. I wish though that the seat was a little lower, where you won’t have to run that much water and it’ll come up to your shoulder. But that’s the only thing that I see that I disagree with.

We couldn’t get our American Standard tub in so they switched us over to the walk-in shower, and it’s beautiful. It’s great. We did the walk-in tub to my specifications because I’m handicap, and I’ve used it and it’s perfect. I don’t have any fear of getting in the tub now at all. The American Standard rep was good, thorough, and he was always available if I had a question. Initially, American Standard called, and we had been wanting to do it. We checked around by phone with the other companies and their prices were not compatible. Plus, I got some discounts with American Standard which were great.

American Standard did a wonderful job. Everything was great and I have no complaints. My parent’s favorite feature is that they can actually walk into a tub.

American Standard has the pump that pumps out the water afterwards that purges the lines, the low walk-in step and the heat that’s in the pump like a hot tub. Those were the issues I felt were important. Their sales rep was very good. He did a very good presentation. He didn’t pressure us on the purchase. We had looked at several other companies and, by far, his was the most professional.

We had a little problem with the delay of our American Standard tub. Our installer had a crisis and it was put off. But when they came it was in one day work and they did a great job. The quality is excellent.

I called American Standard and they gave me a young man who came and measured everything. He also gave us the advertisement on their walk-in tub. We went with them and the installation went excellently. Two men, Nick and Ion, installed our tub and they did it in eight hours. They worked together beautifully. So far, we like the tub very much. My spouse needed it badly as I was afraid he might fall in the other tub that we had. Now he can have some railing. It's wonderful.