American Standard Walk-in Baths Reviews

I’ve read that American Standard is the first one that has a leak-proof tub but they are overpriced. But I got a good rep and the guys that came to replace my tub did a nice job. They worked for 12 hours and one of them even worked more than that. I don’t use the tub much but my wife has been using it at least three times a week, if not, four. It's been a very good experience.

I saw American Standard on TV and tried it. Their rep did a thorough job except for measuring. Once the installers put the walk-tub in, my bathroom door would not open all the way back. The door would hit the wall that they had to put up. Some areas could have been a little better but they did a good and pretty much a thorough job. Now, I can get in and out of the tub without falling.

I checked out three different companies, including American Standard. I'm familiar with them as a brand and the tub itself seemed good and solid. They have a good guarantee as well. The salesperson was really good and well-informed. She did a good job of explaining everything very well. The installers were very diligent too. They had extra effort and I was happy with them.

American Standard is a familiar name and they’ve been around a long time. Their reps were nice guys and their knowledge and expertise on the tubs were very good. The same guys did the installation but I had to get a couple of people over here to help them get the tub up the stairway. It was kinda tight there in the stairway. There was also some tile work that needed to be done that they didn’t. They had to tear up my walk-in shower. Luckily, I can shower bath in the tub, but my walk-in shower is torn up right now. And with the pandemic going on, I can't get anyone in to do it. Other than that, my wife and I really like the walk-in tub. I have severe rheumatoid arthritis and it really does help me.

The American Standard reps were okay and the installers were fine. I don’t have to stand up anymore.

I contacted American Standard through the website, and then I was contacted by a salesperson who made an appointment to come and talk to my husband about the tub system. American Standard is a household name and the information that was given to us was very informative. Other than the price, we thought it was a great deal. The installation team that came was super. They had been given the wrong tub to install and they immediately let us know that and said if we wanted to wait until our tub that we had ordered came in. Or we could go ahead and put the tub in that. They had, which was what we ended up doing. And they walked us through every step of the process. They were very understanding of what our needs were during that time and completed the installation and all of the other work that day.

We love the American Standard walk-in tub. I did a Google search and came up with American Standard, and we had a salesman come in and we liked the tub, and so we bought it. The salesman was relaxed. He didn't try to push us. He gave us all the information about the tub and he did a good job. The installation was tough though. I'm not real pleased with what we have left here, but it wasn’t the fault of the installers. They had a rough proposition to get it installed where they had to put it. They had quite a hill to climb to get it installed and they did a good job. But they had to do it all in one day and they had to leave before it was finished really good. But, it’s something that I can straighten out after this virus deal gets over and I can do some shopping for materials.

I wanted my father-in-law to have a walk-in tub and we chose American Standard. It was fine, but it wasn’t long afterwards he ended up having to go to a nursing home.

I was very impressed with the rep. And then, installation was very good. American Standard is the best.

I love the American Standard walk-in tub because my wife loves it. It's easy for her to get in and out of it. You can operate the whole thing from sitting down and it's built really good and sturdy. The folks that installed it were magnificent. I would recommend those two guys to anybody. The sales rep from American Standard was great too. He explained everything, left me and my wife alone so we could talk about when it came down to the financing of it and to the decision on whether we wanted it or not. He gave no pressure or anything. He just explained to us what it is, showed us the pictures, and showed us what it's made out of. He's very good. Everything went fantastic.

I did a search for the best-rated, the most recommended companies to do business with as far as walk-in tub installations. And American Standard has the longest established name, and I looked at their warranty. And they sold themselves online. The salesman came by. And whenever he came, he was really nice and very friendly. He answered all of our questions and he knew his product.

I use our American Standard Walk-in Bath quite often and I sit down and shower. Their advertisement is a little bit deceptive. It shows a fellow sitting in it and it shows him with all the way up to his chest but when you’re sitting on that seat, it doesn’t. You’d have to really scoot down in the water to get it up to your chest. Other than that we’re gonna have to make some changes to accommodate it in terms of our own system. We’re gonna have to get a larger hot water tank because it runs out of hot water before it fills. It takes 55 gallons to fill it. I’d make sure that anybody that was gonna think about buying them understood that it’s a little different than what the advertisement shows. Overall, I’m glad we got it and I’ll even appreciate it more when we get a larger hot water tank.

I saw that girl on television and I read about American Standard out of a book. I had my daughter call in and tell them. The salesman came in and tried to give me a toilet and all that stuff and I told him, “Hey, I want the lowest price. I wanna buy. Just give me a good deal, no gifts. I don’t want no gifts.” And I bought it. He was very nice. The two boys that came and put the tub in were wonderful, and I love it.

We had a flood and I haven’t had a bath since then. I have a huge garden tub and my girls made me sit in it but I was not able to get up. So, it has been wonderful to be able to take a sit-down bath. I have been looking for two years and when I saw that American Standard was offering one, I said that I knew that name and that it was a good product. We’ve built two houses, and we've always used American Standard. The sales reps from American Standard were very polite, and I was afraid of them messing up my carpet but they were very good about putting cloths down. So, everything worked out. It took longer than I thought it would but the rep worked hard the days that he was here so I’m sure that’s how long it takes.

My husband and I needed a walk in tub and he got it approved through VA ‘cause of his back surgery. I had back surgery too. We love our American Standard. We feel safer. We have those safe bars that we can hold onto so it’s nice. However we are having issues with one of the faucets that won’t stay. We just push it back. Other than that the tub is easy to use.

The saleslady from American Standard and the installation team were polite. The only thing is I wish the saleslady mentioned the gallons of water that the tub needs because we’re gonna need to get a new hot water tank that is larger. But the tub looks very nice and sturdy.

American Standard was excellent to work with. They were very reliable and very prompt. They told me they’d be here at 8 o’clock in the morning, and they pulled up in the driveway about 15 until 8. They came in and got busy. They had the old tub out very quickly and proceeded to do the installation of the new one. They were through about 3 o’clock in the afternoon. They did an excellent job and left everything perfect. They left the place as clean as a pin.

I read a lot of reviews on American Standard and they seemed to be positive, so that was what led me to contact them. The rep was very informative and did a good job. And then, the installers came in and did it all in one day. It was excellent. I had to put in a new water heater system so we’re just starting to use the tub. But up to this point, we're very satisfied. I would recommend it.

We got an American Standard walk-in tub and the installers were good. They had to come back and fix all the fixtures around it, and they had done a good job. They also demonstrated how everything works. To be able to sit up taking a bath is what we like about it, and we also like the jets as we sit there relaxing. We enjoy taking a bath in it and we love it. We would recommend that tub to anybody.

I liked the way American Standard looked and everything looked like it would work well for me. I have low back pain. It seemed to have more jets too. I also thought they have a good name. Before I even bought this tub, I already had their commode and I liked it. The sales rep was very nice. She was very good and explained everything and I enjoyed her. The installers did a really good job too and he tried to explain everything to me, how it worked before he left. And they just cleaned up after themselves. During that week, I called him at least three times to ask him again how this worked or what was I supposed to do about something. So, he was really nice about always talking to me and told me anytime I had any questions, not to worry about calling, just call him. I called a little while back about one of the jets, the foot jet is not working. The guy that installed it is supposed to, at some time, come by and look at it. But I figured because of this virus going on, it’ll be quite a while before he comes. It’s no big deal. We still use it. Other than that, I enjoy it and I'm pleased with it.

The installation was fine, but when they cut into the wall though, they left it a mess. I had to get somebody to come back in and take care of that. They also left out some of the parts on it and we had to fight them to get it back in. In fact, they gave us $3,000 because they didn’t put it in right. We got it all fixed up, but it's not running as fast as it should. It takes a lot to get the water in and a lot to get the water out too. I also thought it was going to be larger to where I could stretch out more. It wasn’t, so I'm just making do. I know the American Standard brand is very good, so that’s the way I went, but I'm not happy with it. Still, the sales rep was very good.

I liked American Standard's safety and overall know-how. The rep was very informative, professional and courteous. He was a good guy. And then, the installers were very efficient. They knew what they were doing and they got the job done in a timely manner. The whole thing took 12 hours. I love the tub's massage and whirlpool functions.

My mother purchased one of your walk-in tubs, using some of her retirement money to do so, and it has been the worst experiences of her life. She purchased the tub around the 14th of Feb., and work was to begin on the 20th. And it did. Up until then, it was fine. But then, it all seemed to fall apart. What was supposed to have been a 2-3 day installation turned out to be more than 12+ days. Not only was there no communication with her, but there was were days when no one even showed up to do the work, without even calling her to let her know that no one was coming. Then, once the installation was happening, the electricians put the outlets in the wrong place and they put unnecessary holes in her walls. After that, we discovered that they put in the wrong electric panel and didn't put in the right meter! It didn't have a shut off lever!

American Standard is a quick service. The rep did a good job. He explained everything and worked with us and the installation was great. I like the ease of getting in and out of the tub and bathing has been much easier.

We had a fairly good talk with an American Standard guy about what we wanted. We got their tub and the installation took five hours. The one who did that was was fine and he knew what he was doing. I like my tub. The quality is pretty good and it’s really nice.

I saw American Standard from a TV ad and we didn’t see that much about any other tub providers. The sales rep who came out explained the process well and the installation was good. It took two complete days to finish the whole process. I’m not totally in love with the tub but I like it. If there was some way that it could be made to where we could sink lower, where we could come lean back and relax and it bring the water up to say neck level, it would be something I wanted to see handled differently.

My wife had a stroke 10 years ago. She couldn't get into the tub to soak and we were doing showers all the time. American Standard's in-home rep seemed to know a lot more about their tub and about the installation than those reps from other companies. I went with them and the installation went perfectly. Their team was good and the job was also done a little quicker than what the reps said. However, I didn't like that they completely demolished the marble enclosure for the Jacuzzi tub that I had. I thought they could remove the slabs without destroying them but they just shattered them all. They said it was the only way they could do it.

I went with American Standard because of their good products and I purchased a tub last year. The salesperson I dealt with was pushy and I felt like I got pressured. The advertisement does not place with the way it really is because Terry Bradshaw could not get down to sit in his back in the tub easily. You got to be a magician. I cannot even do the middle of my back. It is not that deep enough and that is what could be improved on. While the installation team was good, the tub is about $13,000 of waste.

The salesman was good, and the installers did a really good job. There’s only one spot where the silicone pulled away from the wall, but it wasn’t a big deal. I fixed that.

The salesperson was really good and he convinced me American Standard was the oldest company doing this walk-in tub work. They also had the lifetime warranty. Then the installation went great. It was done in one day. They were in by 8:00 and out by about 4:00. We did go to Lowe's to get some door material framing to make the doorway wider but other than that, it was very good. It's been about a year now and I enjoy the tub when I use it, like when I've been sore. I've even let my granddaughter use it when she's been sore and my 92-year old mother has used it as well. So I like the tub.

American Standard broke a lot of my stuff during installation but they replaced it with their selection. The installer was banging on the tub, breaking it up with a sledgehammer. He cracked a couple of my cups in the kitchen because the rattling from it opened up the cabinet door. And in the bathroom, he broke the long countertop on the sink. What threw me for a loop was he asked if it was like that. I was like, “Come on, man. Don’t go starting it.” He tried but he went on and replaced it.

Our experience with American Standard Walk-in Baths has been excellent. My wife uses it and it works very well. The tub helps her with certain arthritic conditions that she suffers from and she's very pleased with it. We also found that it was installed really well. It doesn't leak. We've had no issues with it at all and it looks very good for the spot where it is.

The people who sold the American Standard Walk-in Bath to us were a little pushy but we wanted it so it was a done deal from the beginning. The guy doing the measurements did them incorrectly so we didn’t get the tub that we originally thought we were gonna get ‘cause it wouldn’t fit through the doorway. But the installation was very good. The installers knew what they were doing and they did it very well and fast. I like the ease of using the tub.

We scanned a bunch of ads and we liked the ads from American Standard best. We also really liked their sales rep and it was because of her that we bought the tub. There was no pressure whatsoever, but she answered all of our questions and made us feel comfortable. The gentleman who came out had his two sons with him. He was very polite and professional. He did a great job. I have a problem with the jets being strong and push me around too fast so I don’t use it. Also, the pricing was very expensive, but I like the tub.

The American Standard representative did a good job of representing the tub. But he said that the house was not on a slant, but it was. Also, he said that there’s sufficient electricity. The installers had to run a separate wire from the electrical box. They had to come back twice. Otherwise, everybody was very nice. The tub is doing a pretty good job on the neuropathy in my legs. I like the jets the most. However, I dislike not being able to lay down and to take a bath like in a tub. But otherwise, it has not disappointed me.

I'm a shower person and with American Standard Walk-In Tub, it's next to impossible to take the shower and not wash the floor at the same time. There are no lips on the edges to hold what little water goes in there to keep it from going on to the floor. I've had it since April and I have not even tried the bath part. My husband was the one who was adamant to get it and he enjoyed it. It took the swelling down in his lower legs and feet and he liked the feeling of the jets pulsing against him.

I like all of the features of my American Standard tub, the ease of getting in and out of it, the therapeutic as far as the air massage and the water massage and all the reasons we bought it for. Our physical itches and so forth has been great. The installation took three days but that was because of the size of our bathroom and wasn't anything that the crew was not doing professionally. It's just the uniqueness of our house and bathroom and the way it was designed by the original owner. The crew adapted very well to it. They had the door opening the wrong way though and they had to correct that as far as the doorframe. But other than that, the crew was good, very polite and professional. It was a good experience all the way around.

American Standard gave us what we wanted. We had a big tub that you had to get in and out of, and we’re older now, we didn’t wanna do that. So, we got the walk-in tub, which was great. American Standard's reps answered all of our questions. They had the pictures to show us, and they said that they would install it in a day’s time. And so, it worked out well for us. The installation process was very good. We didn’t have any mess at all. We enjoy our tub. At night time, we sleep better. We can enjoy the tub bath and we also have a separate shower besides that if we wanna shower early in the morning, so that works well.

I love my American Standard Walk-In Tub. I’ve had it for quite a while now and I use it every single night. It’s part of my relaxation ritual. I’m 71 and it’s my special time. Sometimes I even take myself a glass of wine in there. I feel great after I get out. Everyone from American Standard was all wonderful. The tile man that came, I hired him to retile all around it. I also had them take out a shower and they did a beautiful job.

I've been interested in a walk-in tub. I saw American Standard on the internet. I liked the guy they sent out to tell me about it. He was very knowledgeable. I was impressed with their product and I decided that's who I'd go with. The guys that came out to install were really professional and did a good job. They explained to me what they were gonna do. It was an excellent experience. I like the whirlpool and the air jets.

We had done some research with the Better Business Bureau and we purchased a tub from American Standard because of the quality. We also like that the tub gives my mom more independence. We purchased it for her and during the installation, the lead guy on the crew was very helpful. They were all very knowledgeable, too. They came in, took everything out without any incidents, explained everything through the entire process, and it was really well done. She's 85 years old and her home is everything, and they put the doorways and everything back, just like nothing had ever happened. So it was a great install from beginning to end. The overall experience from the sales staff to the installation has been really good as well. Everybody always answered questions and responded right back. So, for an 85-year old that still lives alone, that's really good because they tend to worry a lot more than other people.

American Standard felt like it was the right one. The in-home sales rep was very good and the installer did a wonderful job. I like everything about my new walk-in tub. I really like that I’m secure when I go in there and sit down to bathe.

I love my American Standard. I love the massage it gives. All the features are great. It’s just heaven. Initially, I was looking at various tubs, and a rep comes and he had American Standard. The installation was fast, and the installers cleaned up everything.

What American Standard had to offer was what I was looking for, and they told me I had a lifetime guarantee, both product and labor, and that was intriguing. I had already pretty much made up my mind, but he had a presentation I had to listen to. I understood the sales rep's role was to tell me all the features, which was fine, but it did get lengthier than what I would have desired. The installation team did well. They had to take not only my bathroom door off but also the frame. When they put it back, along the one side, there's a place where it probably should have been filled with caulking. They missed that.

My husband looked up American Standard and it was one of the best rated. The representative that sold it to us was very nice and he explained everything to us. I was real excited to get it put in and the installation went real good too. We had Jackson put it in with couple other guys that were electricians and they did okay. But a couple things went wrong with the tub and we had to have a couple people come back out. Once, the tub wouldn’t drain and then the lights weren’t working on it. So, we’ve had a couple people work on it twice since we’ve had it installed. But it’s doing great right now and I’m in it three times a week. I have a bad back and I have muscle spasms in my legs and feet, and it relaxes the heck out of me. I use bath bombs in it and it softens my skin, and it’s the most relaxing tub. I love it and I tell everybody, even my doctors, about it.

It's difficult for my wife getting in and out of the tub, which it is not with this new American Standard tub. It's attractive. We're familiar with the brand, the make, and it's longstanding. American Standard's tub was very informative and very clear. The installation was beautiful. Everything was cleaned up spotless when the installers left.

We couldn't get down in a regular tub and my wife was afraid of falling. With the American Standard Walk-In Tub, it has a place to sit down. I've had it for about eight months. It was better than all the ones I looked at. You can soak in it and the jets work really well for somebody that has bad feet and stuff like that. But the faucets on it are terrible. It takes so much time to adjust it from the hot water to the cold because the faucets are just rattling in there. They either let too much cold go or too much hot go. Other than that, the guys were really good and they did a nice job of installing the walk-in tub.

American Standard had a toilet that also went with a tub. We got along fine with the sales representative and then the quality of the install is great. I like the jets and using the walk-in tub helps me sleep a little better and my body isn’t quite as sore as it used to be.

I've had American Standard products in the past, and when I looked into the walk-in tub, the sales rep was personable. She was a bike rider like me so we have something in common. She was great. When you do bike rides, you go sit in that tub and feel good. The installer was great too. He's been installing American Standard tubs since the get-go. He had a few problems in the beginning but he was able to work it out and got things done. All around, it was a great experience. What they advertise on TV is what it is.

I looked at American Standard and at Safe Step. The material of American Standard's tub was made out of was a little better. It also has more jets. It seemed to be what I needed more for me. We had a Jacuzzi step-in regular tub before, and I wanted to try something with both the aqua therapy and hydrotherapy. That’s what the doctor really wanted me to try too, and I had tried it. The other companies didn’t have what they had as far as the jets. The jets hit perfectly what I wanted them to hit on my middle back, down where I’ve been injured. The legs and the adjustable jets down low are great. I can adjust them to hit where I needed to hit. Everything seems to be pretty good. I like the tub. It does what you want it to do.

The quality of American Standard's product was a little bit better than the others. Their sales rep was good. He answered all my questions. The installers knew what they were doing. I didn't like the tub though. I thought that you can lay down in it until they brought it in my house and I realize I couldn't lay down like you can in a regular tub and soak. And that is everything to me. I like to lay down in a tub and soak and you can’t do this in this. So, I have to spend money and put another bathtub in a separate room.

The sales guy was very good. The tub was bought for my mother and she really likes it. But she kinda felt like the door isn't wide enough for certain people. Besides that, she's very happy with it. She had recommended it to others and they bought a tub.

There are only a few premium brands out there and American Standard seems to be a good choice. The price is very affordable. The sales rep was very professional and he represented the product well. He also made me feel comfortable with going ahead to purchase. They seemed very knowledgeable. They didn't minimize the challenges that we might face putting a tub like that in a relatively older home. So, there were things we had to do such as upgrade our water heater and make sure the drain capacity was sufficient. They try and think if something goes on beyond cost, prices.

We've had the tub for about a year now. My wife uses it a few times a week. I went with this brand due the lifetime warranty. The sales representative knew his stuff and the installation was good. The caulking started cracking probably a month or two later and they came back and recaulked it.

A shower was put in with the tub and then they built a shelf back there and it causes the water to run down from the shower. The shower water hits that shelf and then runs down into the floor. But otherwise, it's doing pretty good. It’s a sit-down tub, and I sit down in it and relax a little bit. The sales rep was nice and everything was fine with the installation.

I wish we had some curtains around our American Standard Walk-in Bath. I thought their installers would do it but nobody seems to be interested in doing that. Now, I cannot use the spray because water goes everywhere in the bathroom. So, I have just the water running. It was money I spent ‘cause I thought I was getting something a little different. I would be satisfied if I could get support for keeping the water in the tub.

The walk-in tub is working good. We're completely satisfied with it. I'm able to get in and out without worrying about falling, the handles to hold on to. My wife was getting to the point that she didn't feel safe stepping over the previous tub. She feels very safe with this American Standard walk-in tub. It's easy to operate. If you get weak while you're in there, you have the chair. You put it in for safety and it's working for safety. We don't get any cleaner in it that we did the old. I went with American Standard because of reputation, more than anything else. The sales rep was polite, knowledgeable and confident. Everything went smoothly with the installation too.

With American Standard, we like the way the faucets and everything were arranged in it and the showerhead. American Standard's reps were very nice. They seemed to know what they were doing. It took the installers all day because our bathroom was small and they had to make some adjustments for the walk-in. The quality of their work is good. I really like that our walk-in is easy to get to, it's convenient, and it doesn't stick out in the bathroom like some showers do. It was a very nice experience.

The salesperson of American Standard whom I talked with explained about their product. There were two tubs I was thinking about at the time and one of them seemed like it had too much advertising. I went with American Standard and their installers did a good job. They knew what they were doing and the cleanup was great. American Standard has been very professional. With the tub, I like the fact that my husband is now able to take a bath rather than having to do a shower.

During the installation of our American Standard, it wasn't as easy for their guys as I think it could’ve been. We had a stairlift put in and serviced and we have three toilets too. They had to work around that to get the stuff up. Still, they did great quality work and so far, I like the whirlpool action from the leg part of the tub.

I interviewed several companies and I got three estimates. American Standard wasn’t the cheapest nor the most expensive but what sold me was it had the jets in the tub and the rep gave me a bidet. I thought it had more jets than a Jacuzzi. It had more of everything than that one but after I got it in here, it’s too small and it’s kinda hard to clean. My husband has some issues with diabetes and he also has a breathing issue. So, we were trying to get something that would be easy for him, where he could shower and sit down but the tub is just too small. The shower portion is really terrible and the water splashes out. It would be nice if American Standard had some way of enclosing it with a glass enclosure like a normal shower but we’ve got it in now so we try to make the best of it.

The rep from American Standard explained their tub really well. I got one of their tubs and during installation, I had some problems with the trimming of the door of the tub I got. I was told that I can get that painted over. Even so, American Standard didn't do any painting. Still, I like how we can get in and out of the tub. It's pretty good. We need a bigger water heater though.

I just came from a spinal injury and I was having an issue with my back. A friend told me that maybe a hot tub would help me and I ended up with American Standard. The rep was very professional. Installation day went off perfectly and everybody knew exactly what to do. My new walk-in tub is very relaxing. Having it has been an excellent experience.

The salesman came out then the installers came in after and they did the tub install well and got out the same day. Everything went well and I like that.

American Standard's reps did a wonderful job. They were knowledgeable enough about their product and I felt comfortable with them being here. They removed my old tub and put the new one in the same spot. I like the number of jets in it. The seat has been comfortable too.

We relied on American Standard products for quite a few years. We knew ahead even before the sales representative arrived that their walk-in tub is what we preferred over another tub because of the wider door opening and the fact that it opened up outward instead of inward. We live in a house built in the '60s, and the installation team did the best they could under the circumstances. Our master bedroom is smaller than our walk-in toilet and they had to widen the doors. The plumbing was not the greatest as well. They even had trouble finding the shut-off valve 'cause what was supposed to have been the shut-off valve didn't work right. They had a lot of complications and it seemed like there was another problem every time we turned around. It wasn't their fault and it's the way the house was built, but they managed to overcome all of the problems.

I'm handicapped. I wanted to get a walk-in tub, and I went with American Standard. They did a wonderful job. Their reps were excellent. I love my tub.

I liked how American Standard's walk-in tub had more jets and that drew me towards it. The installation of my tub went okay. However, the installer had to enlarge the door. Initially, they had the door working fine but then once I started having moisture in the bathroom, the door swelled a little bit. So far, it has been easier to give my wife who has very short-term memory a bath with the tub. However, when I use it as a Jacuzzi, the seat is too high and I have to twist myself to get laid in there. If it was a bit more sloped especially in the front corner of it, it’d be a lot easier for my body to fit.

American Standard has been around ever since I was a little kid and I’ve always had confidence in their products and they have the most jets of any tub like theirs. I called them and they said they’ll be out in a week. I called one of their competitors and they said it’d be three months. Also, their competitor wouldn’t guarantee one-day installation but American Standard would. I’ve had four back surgeries and I have 30 inches of titanium in my body, and my fiancée has a rare form of muscular dystrophy. We started looking into these tubs, and then when we found out that American Standard has more jets and lighting, we had to go with American Standard. We got the free toilet with it with a bidet.

I'm a disabled vet and I have problems standing in the shower. Also, my wife is a bit on the heavy side and she's 62 years old. I got an American Standard bath for our safety and I can't be happier with it. With this here, I can sit and take a shower. With all the benefits that come with it, I can't say enough. The rep whom I worked with to get it was very professional and told me straight-up what was going on. He answered all my questions. Their installers were great too. They did their job and got out. We're tickled to death with our American Standard.

The sales rep was great and the installation went so good. In fact, when they left, I didn't even know they had been here. They cleaned up everything. They had to do a little bit of changing around 'cause I had a tub and shower. So, I said, they had to put some stuff up around the walk but everyone can't get over it. Since using the tub, it's easing up on my knees, and my feet don't swell up like I used to. I've had heart attacks and I'm on a pacemaker and a defibrillator and I couldn't get out of my previous tub. I'm well pleased with my American Standard walk-in tub. Everybody that comes in and uses the restroom light up, and they say, "Oh, I didn't know it was that nice."

American Standard's salesperson gave us all the reasons why we should get a walk-in tub from them. It seemed to be a lot of money but he suggested that it was gonna be really good. The installation of our tub went smoothly. However, there were a few things that their guy had to come and fix, like caulking and things that needed to be made a little smoother. He took care of that and so far, we like walking into our tub. The tech still hasn't come back to fix our ceiling downstairs though which has discoloration and needs to be painted. He also needs to make sure he got the leak and said that he was gonna give us a call back in about three weeks.

We chose American Standard over other walk-in tub companies because of the quick drain, and the representative that came to talk to us about it was very professional and knowledgeable. They took a long time for the installation and they didn't leave until 10 pm the second night. They had a couple issues that they had and then they weren't issues. Other than that, they kept us informed the whole time. The tub is well-built but I still think it's overpriced. Even so, my dad loves it.

I called American Standard and the guy who came and sold me the tub, Joe, was really sweet. I liked him. Also, the guy who came and put it in was really nice. I love my tub so far. It relaxes me and makes me feel better.

Everything went well during the installation of my American Standard tub. So far, I like everything about it. I’m almost bedridden and it helps me a lot.

I like what American Standard had to offer. The sales rep came out and told me everything I needed to know. He was very professional. The installation team was great as well and I like the final product very much. I'm happy with the product. I relax and stay in there as long as I want. I don't have to hurry up and get out.

American Standard is all over the place and I like their value as opposed to other providers. The sales representative was very courteous, professional, friendly, and personable. She has experience and knew what she was doing. The guys who came out to do the install were very professional as well. We also had a follow-up. It was a weekend the toilet that they had installed and they came out right away and that was all taken care of. Everything was fine. The massaging jets are very relaxing when I use the tub. So if a friend asks, I tell them they gotta try it.

The sales guy from American Standard whom we worked with was well-informed and very polite. The price they offered was the best value and so we had a tub installed at my house. The installation went smoothly. However, we had a few issues the first month though which their crew had to come back and correct. There was an electrical issue and a part they had to replace. There was also a leak that they had to fix which did some damage to my basement tile. They didn't offer to replace those so I'm kinda disappointed. I replaced those tiles myself. Even so, my mother-in-law and my wife use the tub a lot and they seem to like it.

I liked American Standard's salesman. He explained everything to us and helped us make a decision. The installation thereafter went really smoothly. The guys who put it in took about half the time we were told and did a good job. The tub works like it's supposed to. I'm almost 70 years old and now I can wash my feet again.

I wanted a tub that had jets in it and that was a walk-in tub because I have arthritis. We had a very nice rep from American Standard and the installation of our wan-in tub was okay. The installers were nice and they were here for maybe two hours. But I didn't know until after they left that they had not put down all of the screw-down legs that level the tub. I'm a single person living here by myself and I didn't know enough to go in there and look it over well to see that it was finished.

I talked to somebody from a couple of companies and American Standard came to have the best price going. The installers did a god job with our walk-in tub, although it started off kind of bad. At the time that I was getting the estimates and everything, I was doing it for two different houses. The installers were then supposed to go to the other house but they came here instead. And it was on a day that they weren't supposed to be here. They were kinda confused as to what was going on and so was I. But once it got straightened out and they got to the right house with the right tub and everything, it was not a problem.

American Standard's rep explained everything to us and wrote up everything that same day he came. We understood everything he said and the installation went really well. The tech had a bit of a problem with the tub itself but otherwise, he was good. So far, I like the ease of cleaning it. It's one smooth surface which is really good to walk on. Also, American Standard did my warranty really well. I had a little warranty problem and they came right out and fixed it.

I'd gotten to the point that I couldn't take a bath by myself. I had to have help getting in and out so I was looking for somebody that I felt would be the best to do the walk-in tub project. I knew that American Standard had a good name and I called them. Their rep was very nice but he didn't hold up to the bargain. I have arthritis. I need support getting myself up and down in the commode. In the contract with American Standard, the rep wrote that a grab bar was to be installed next to the commode, which I have in my other bathroom.

My mom is elderly and she doesn’t have enough balance to support her body so she keeps falling all the time, especially in the bathroom. We had a regular bathtub and my mom used to fall in that and in any other bathtub. She also has severe backache, so she has been on all type of painkillers for that. The best bet would be to have a safe walk-in bathtub and it would limit her falling unless she tries to do it by herself. And also, there is the jet stream that massages her back. So, it was not a difficult thing to decide upon and I went with American Standard.

The sales agent knew all about the product and the installers knew what they were doing. American Standard Walk-in Baths is supposed to be full-warranty.

I am overall satisfied with my experience with American Standard. Their agent that came out was very thorough, accommodating and knowledgeable. He was a nice guy who was courteous, professional and personable. He was a great contact and he knew that they could meet our needs. The installation was fine too. The people came on time and told us what they were going to do. They were professional at what they did. They also demonstrated to us how to use the product. They did not damage any of our furniture or our house, and they cleaned up after they finished.

Tub was to be installed today, told me yesterday, he would be here at 9. Called the salesman, said he would call back, that was 3 hrs ago. No return call. Called American Standard, was supposed to call back by 1. No call.

My husband couldn't get in and out of our garden tub. We asked a gentleman from American Standard to come and talk to us. He was very nice and showed us some of the things about their product. He was very knowledgeable and highly recommended their product too. Their installers had to fill in where our garden tub was and had to take the doors off the walls there. This was because we have a double-wide and the doorways weren't wide enough but they did a good job. Now, my husband can get in and out of our new tub without any problem. He just fills our tub up, soaks in it and enjoys it.

My husband and I are both getting older and the tub was getting to be a chore, so we decided the time was right to look into walk-in tubs and see if it was possible for us. The sales representative that came by explained everything and also answered all the questions that I had made a list of things that could possibly happen or go wrong or what was needed. Then, the installation went well. It took a day and a half, but they did a great job. They got it in there, did all the work, caulked everything up, and closed up the above shower thing. So, if you’re thinking about getting one because of your age and moving your bones, it would be a great idea.

My wife has dementia and she couldn't get in and out of the garden tub that we had. We went with American Standard and their rep answered all our questions and was very knowledgeable. On installation day, their guys came and explained everything they were gonna do. They took our old tub out and put the new one in. They did good work and everything was done as they said.

My mother couldn’t get in and out of her tub and I had an American Standard walk-in tub installed for her. The sales rep took three hours, which a long time for a salesman to be here. The installers were very quick though. With the American Standard tub, it's easier for my mother to get in and out of the walk-in tub and it self-cleans.

I liked the fact American Standard has a lifetime warranty, and I bought this tub to last me till I'm dead. I'm putting together my retirement place and wanted a walk-in tub. I'm not that old yet, but I know someday it’ll be hard for me to get into a tub. I've looked around and American Standard is a good, solid and nice-looking tub. So I got it. The sales rep was also very knowledgeable and I didn’t feel like he sold a bill of goods. He sold me exactly what he said he was gonna sell me. He knew what he was talking about and I really appreciated that. He gave me all the information, and I didn’t feel pressured. The sale went very smooth.

The rep from American Standard who came out for us was excellent and I liked his presentation. He seemed to know everything and compared their product to those of other companies. There were differences between the products and he pointed them out. We went with American Standard as the quality of the products of other companies was not up to par with theirs. We got the largest tub we could for our bathroom. On installation day, the two men who came were wonderful. So far, I'm enjoying the tub and I'm using it as my spa. I like the combination of the lights, the aroma feature and the colors. The feel of the jets is remarkable.

American Standard is an American brand and we assumed that it was as good as any other brand. The man who sold us the tub was very nice and he explained things to me. A man and a woman came to do the installation. They were nice, but I'm not satisfied with the way our tub looks now and the way it works because they put wooden molding all around the top against the wall. When you have hot shower and hot water, to put wooden molding is kinda stupid. They just put caulking over the molding. It's a tub and a shower. Why would you put wooden molding around it? Is that gonna hold up that tub at all? We're not happy with some of the construction. I would like to know if they're gonna come here and fix it.

I had a good experience with American Standard. I like the product and the in-home sales representative who came out was excellent. The installation team was minimal but I trusted them and they did a good job. I'm satisfied with the final product.

I have problems with my back and my feet. I can't stand, so using the tub is a little more comfortable than standing. The sales rep was nice, and the installers were okay too.

I thought that American Standard was one of the better ones and has a lifetime warranty, so that interested me. The sales rep did an excellent job, went over everything with us and we’re very pleased with talking to him. Installers were very nice, thorough and they had me get in the tub before they ever brought it in the house to make sure that it worked for me. I love all the jets and I love how quickly the tub drains. I love the light features, how the light feels very calming. Overall, it’s very relaxing to get into.

I liked the tub's price. However, the installation team had to come back a couple of times. The installation took about a week but I was satisfied with the experience and the timeframe. The tub works like we thought it would and my elderly parents enjoy it.

I have arthritis, and the jets feel so good on my sore joints. My only complaint was that I had to wait three months to get it installed. They’ve got one person installing in this area and he was booked. But he's a very nice gentleman and he did excellent work.

The in-home sales rep was pretty friendly and courteous during the whole presentation. Installation team was great as well. I live in the middle of Illinois and they were from Chicago, so they worked parts of three different days. So far, I’m comfortable using the bath and I’m happy about the whole thing.

I got several estimates and I like theirs the best. They lived up to my expectations, they worked within the timeframe that they said they would and the product is excellent. So, I’m very pleased with the overall outcome. The sales rep seemed to be extremely knowledgeable and I got good information from him. The installers installed the tub in one day, and they installed it correctly. Using it is very relaxing and I have felt the difference. I like the way that it empties quickly.

My husband needed help in taking a shower. It is not possible for me put him in the tub. I talked with my son, told him what happened and he got us an American Standard walk-in tub. The sales rep was very good. Also, the tub is wonderful. It helps me to bring my husband to shower him, fill it with water and put the jets. He has Alzheimer's and sometimes he is so mean. But the tub helps me. When I put him in the water and put the jets and all that, he relaxes very good.

I’m getting older. A walk-in tub would make it easier to get in. The sales rep was excellent. I really liked him. He spent a lot of time. He was really informative and showed us a lot of parts that went with the tub. It was a little bit of everything. Any questions asked, he was very patient and answered them, and he was a very nice man. Also, the installers did a nice job. There were two guys and they were very polite and professional. Everything was good. I have arthritis really bad so the tub really helps.

I felt like if American Standard did the installation and sales that we would have a better warranty so I chose them as my provider. The sales rep was very nice, very prompt and knowledgeable. And the installation was amazing. Six people came in and took out the old tub. They were very well-organized. A couple of them went downstairs to do the plumbing, a couple of them went upstairs in the bathroom and they did the whole thing in a day. They did a very good job -- very neat, cleaned up after themselves and hauled off the other tub. Everything looks very good to me. We’re very well pleased with the tub. We mainly got it for safety purposes. My husband recently had a below-the-knee amputation, and that was our reasoning for buying it. We like its safety features. It's very comfortable and very easy to get in and out of. The whirlpool feature is also very nice.

The sales rep was very good. I like him. The installation team had to tear out an old tub and underneath it was a partial sunken tub. There was a pit down there, about six foot deep that I never knew of. I was very happy with the workmanship, the speed in which the guy has worked at it and got it in there. There were no hassles and everything went very smoothly and quickly. I like some of the features that the American Standard tub had like the cleaning of the lines, the air blowing back through after it’s done, and the ease to get in and out of it. My favorite features also include the quick drain and all the jets, the air jets. I like them better than the water jets.

I’ve had a broken arm and I’ve had operations on it three times. Plus my husband has back problems and I have arthritis, and that’s why we decided to buy American Standard. There are only two of us that use it, but so far, so good. I like the fact that it empties like it does and I have no problem with it emptying. I worried about if it’s leaking, but we haven’t had any problem. I also like the convenience of where it’s at. It’s right in my bathroom on the first floor. I could not take a bath in my other tub.

We needed a walk-in tub and we decided to get one. I got American Standard's number off the TV and the sales representative we dealt with was good. The installation went good as well. It has been a good experience and the jets are my favorite feature of the tub.

It was excellent with American Standard Walk-In Tubs. The representatives were very professional and the installation team was outstanding. They completed the job in two days and I'm very pleased with the look overall.

My wife and I are in our late 60s, and getting in and out of the shower is difficult. Mostly taking baths was difficult because getting out was hard. We came across an ad for a walk-in tub on some magazine, and we looked at a couple and decided, "Well, that's something that we want." We certainly need it. We like the idea of a walk-in tub. So, we started shopping around and looking at what American Standard was compared to the other ones were and eventually came to choose American Standard. Price-wise, I never did get a quote. We had a guy come out to quote us on the Safe Tub, but that was two days after we signed the contract, so we had to turn him away. But other than the expense, we're very happy with American Standard.

My American Standard Walk-in Baths experience was not bad at all. I just noticed that when the installers left, they left an awful gap on one of the walls here. At the back of the tub, there’s an open area that’s about half-an-inch wide that has never been sealed in. And it’s gonna allow a lot of steam to get in there and cause mold. So they didn’t really complete their job and nobody has called me back. But other than that, the use of it has been fine. It’s been great.

The American Standard lady that came gave so much more high punches than the Safe Step rep who here first even tried to touch on. She was very professional and explained things very well, which was what made me make my decision. Also, the fact they were approved by the Better Business Bureau added to the fact that they had a good price.

The American Standard sales rep that came out didn't give me the complete information about the tub. He didn't tell me it was gonna be smaller than the one that I had. The installation team was great though. They took care of everything, were really professional, and cleaned up too. And I haven't had any disagreement with the customer service yet. My tub is great and the jets are my favorite part.

When we moved into our new house, we worked on some upgrading on the house and then we decided to get an American Standard walk-in bath. The installation guys were good and they did their job in a lot less time than expected. It worked really well. However, we can't use it as a Jacuzzi yet as we don’t have a big enough water heater. We only have a 40 and it takes an 80-gallon hot water heater to heat it. So, other than taking a shower, we haven’t done anything with it. Still, we like it.

I liked American Standard Walk-in Tub's lifetime guarantee, that it was made in America and it seemed to be the best, so I went with them. My interaction with the sales rep was very good as well as my experience with the installation team. It took them two days to install. Kirk tried to tell them that the way the door opens, it would not go over the high rise seat. They would not listen to him. He's been doing this for years. He brought the tub in and sure enough, the door would not go over the seat. So, they had to take it out and get another one, and they were very quick to do it. They came out on a Monday and did everything and had to bring the tub back out. And then that Friday, they came out and had the right tub so that the door would go over the high rise seat.

American Standard was very professional and friendly. They answered anything we asked and took their time out to show us things. The rep was awesome. I felt like we were friends and that he had known us for a long time. We laughed and joked. It was pleasant. The walk-in tub's quality is excellent. Once we fill it up, the relaxation is our favorite thing.

My husband is getting older and he has some health problems. He and I needed a place to get clean and stay healthy, so we got an American Standard walk-in bath. The sales representative was great and the guys that put it in were good too. We had one little tiny leak in some valve, and they came out the next day and fixed it and we haven't had any problems since then. Having the bathtub has been wonderful and my husband loves it.

We are perfectly satisfied with our American Standard tub. We liked the way it was and the guarantees that they had with it. Everything seemed to me the best deal. The sales rep we dealt with was very helpful. He seemed to know everything about the product and he could answer any questions that we had. The installation went fine, too. The guys did it in one day. They got here and it was late in the day, but I told them it was fine with me if they wanted to work a little later and get it done in one day. And that was what they did. They did an excellent job. My wife can get in and out of the tub without any assistance at all -- we are both very elderly. This tub is much more convenient and it also has been safer for us to be able to use it.

I’ve seen American Standard Walk-in Baths' advertisement on television. I talked to Safe Steps too but went with American Standard for the price. Their sales reps were nice people. Our interaction went very well. The installation team knew what they were doing and they were very professional. They completed the job for four hours total. I like the quality of it. It’s a good product.

I went to one of the shows that they have. They explained the tub and I really liked the looks of it and I liked the way they talked about it. Plus, they said that it could get done real fast and I needed it for my wife. The installation was very good. They were really fast and they cleaned up very well. They did a good job.

Our tub was installed with no problems. Even my oldest daughter uses it, and enjoyed it. As soon as they get their house built she and her husband are gonna order one too. He hasn’t used it yet, but we’re trying to get him in there to use it but he’s so used to taking showers. And I said, “Well, once you use that tub, then you won’t start taking those showers no more. You’re taking that tub all the time.” The quality of the tub is good. The cost was alright as well. I didn’t think it was gonna be as high as it was, but now I’m enjoying the heck out of it. My wife is too. So, I can’t say anything bad about it. It’s great.

I had a fine experience with American Standard Walk-In Tubs. Their sales reps were wonderful and the installers were able to complete the job in a day and a half. They were really great and they did a wonderful job. I'm really satisfied.

I got the American Standard for mom. We were having troubles getting her into the clawfoot tubs we had because they’re high and deep. But with the American Standard, she just walks right ahead. It makes it a lot easier to get her in it and give her a bath. We love it and we appreciate having it. I was pleased with the installers too.

My wife was becoming partially disabled and she couldn’t climb in and out the standard tub. So we decided to get a walk-in tub and American Standard was excellent. They had a better spray pattern and more nozzles. Get in the thing and completely relax. I like the spray nozzles on the floor and on the back and sides and the features are outstanding. I did a little research and that’s the reason I waited and bought a American Standard in comparison with the other tubs. I recommend it.

I recognized the American Standard name as a high quality name, and I purchased the Jacuzzi tub from them for $18,000. We also bought a commode that is $700. The tub was hooked up late October and in three weeks that it was operating, we didn’t know it was leaking until we spotted the rug was wet in the living room. We called up and they came out. They said they fixed the leak. I pointed out to the man who installed it that the rug in the living room was wet, and he didn’t say anything. He just walked out of our house. It leaked two more times after they told me it was fixed. The leak has caused extreme damage, and it's been a month and a half. Now, our whole house is all torn up.

We talked to all the different companies and we went with American Standard because of the quality and the sturdiness of the tub. And it’s steel instead of the aluminum. It does what it’s supposed to as well. When we got it, we didn’t have a big enough water heater, and American Standard told us that it was fine. We ended up getting a 50-gallon. Then we had to wait on the tub. Since the time that we got it, the only problem we have is when it does the blowout, it’s still blowing out dirt. When you’re done, it does that blowout thing. They said that sometimes, it takes more time. We've had the tub, with the water heater working, for four weeks.

We got rid of our American Standard Walk-In tub about five months after we got it. My husband and I didn't like it. There were a lot of things wrong for us. It didn't work out for us. We had a chance to sell it and we did. The lady that sold it to us offered a $1,000 for it. We paid $10,000 for it. So it was a lesson we learned.

American Standard Walk-in Tub was the only thing I ever saw advertised and Eric Roberts was selling it, I just had to have one. The installation team was very good, very professional and very quick too. They did it in two days. It's a high quality product.

I needed a walk-in tub for my crippled wife and I called American Standard thinking it’s the best one. It took them a couple of days to get the tub installed but they had to come back and fix a leak it has had on the water heater. They installed it, but the light doesn’t change colors in it. That’s not working on it. And with the water heater I had them put in, the water gets cold before it fills the tub up.

I’d been researching through AARP and the VA, and my Medicare programs. I had to decide, do I get a walk-in tub and then modify the downstairs bathroom, or do I put in the chairlift to go the second story of my house? I have a two-story home and I’m a wounded veteran. After talking about it effectively and financially, the tub was the answer, and then I had to find out which tub was the best for me. I had my adult children in their 50s research it on the computers and we came up with American Standard. We had a representative come out to the house, and she was very effective.

Working with American Standard was excellent. The installer was really good. The floor joists are turned the wrong way in my house. So, the drain’s a little slow. The installer spent a day and a half here and he had to run a separate drain. Instead of going straight out, it goes under the tub and then down. The entrance to the tub needs to be wider for larger people though. Anyone considering it should look at one first and make sure, like getting in and out.

We investigated several companies, and we liked American Standard's 100% lifetime warranty on everything. That was very important to us. We also liked the features. It has many more jets than most of the ones that we looked at. Plus we liked the salesman. Other salesmen were like car salesmen, and that was not the kind of people that we wanted to do business with. There was a bit of a delay during installation, but we got it fine and it’s very enjoyable. The biggest problem that we see is to use it as a tub. It’s just like any other tub, but it takes a considerable amount of time to fill up so that you can enjoy all of the features. We use it as a shower more than we do a tub at this point. But we very much enjoy the walk-in features because as we age, it is more difficult to get into and out of tubs and it’s more dangerous. So, this is a good safety feature for us.

I was told by the American Standard salesperson that the tub has heating units on the two sides, the feet and the back, and there aren't any. So, I felt he misrepresented what he was selling. But on the other side, it's been really good. I would offer a thought on the control. It's difficult to try it because you got the hot and cold control for the water. If it was a single lever, that'd be a lot better for controlling the water because anybody that's kinda disabled got a lot of things to deal with. Besides that, it got another control for the shower part. So, you're trying to adjust the water temperature plus turning on the shower and shut it off. I think there's some way they need to try to make that better for the consumer. But otherwise, we've been very pleased with it.

The experience with them was very pleasant. They were easy to work with. It took them a little bit longer to install the tub, but I think that’s because of the design of our bathroom. We’re very well pleased with everything. My wife just loves it.

I got a good deal on it, and the salesman was very knowledgeable and good. He wasn’t pushy, he gave us all the information and he answered our questions. I had other companies out too, and I felt more at ease with him. Also, the installers were wonderful. It took them a week, but they were there the same time every morning. Every day, they cleaned up after themselves. I had to have some electrical stuff updated that they made me aware of, so I had electricians to come out while they were there. The head of the team actually took the electricians down and showed them where he saw the problem was. And he let me know whether what they were talking about was a good price or not. He also took his time and went through how to use the tub, how to clean it and what not to do.

We’ve had American Standard fixtures in our home forever. We've known about their walk-in tub for many years and when we had the sales representative for it, we had very good interactions. The explanations were very good too. The installation team was very nice and they took about one and a half days to install the walk-in tub. They were very professional. The also installed the toilet with a bidet, which is a pretty cheap piece of equipment. The seat’s already cracked and I don’t know if that’s got any warranty on it or not. Other than that, I’m very satisfied with American Standard.

It’s easy to get into the tub and I like the whirlpool in it. When I had a problem with the jets at the bottom of the tub, their people came out and fixed it.

I've had American Standard before, and with their reputation, we went with them for my dad's walk-in tub. Their customer service was good, however, they messed up the wall during the installation. They came back out to redo the wall but I didn’t think they did the best quality job with that, which we kind of let it go. But the tub is great. Many people think that it's an old folks tub because of the ease of getting in and out, but the hydrotherapy is wonderful. My dad ended up not using the tub much, and when he passed, I used it and I loved it. The first time I used it, I put a little bubble bath in it and that was a no-no. Also, I wish it had a built-in neck support for when you sit back. I had to get a removable one, which worked okay, but it didn’t always stay on. Other than that, the light, the aromatherapy and the quick drain system were really useful and enhanced the experience.

American Standard Walk-in Baths's sales rep was absolutely wonderful. He explained everything and went into detail. The installation team was very nice also. They came on time on the day they were supposed to come, they did what they had to do and they didn’t bother me. The quality of the tub was fine. My problem is one of the hoses came off. And I’ve been waiting three weeks now to get it back on. The first week, they had to ship me the part. They shipped me the part and it has been here for two weeks. The part came two days after the guy who would install it had called it in.

I went online and looked at three companies, and I decided to go with American Standard Walk-in. The customer service was really good and the installation was nice. They did a fast job and I like that they didn’t leave my place a mess. I love the quality of the tub and I could no longer get into a regular tub, which was what made me check into it. You don’t have to step up that high. Also, the tub provided all I needed.

We’ve been very pleased with our American Standard walk-in tub. We had been looking for a tub that we didn’t have to step into. We’re getting old and we’re not gonna take any chances with falls. So, being able to step into the American Standard without having to go over a large obstacle was an important feature. The offer of an additional toilet at the same time was another good feature. Their guy was courteous, professional and he did a good, clean job. He made a little extra effort to hook up everything properly. We were very satisfied with him.

The reps came when they said they were gonna come and they got it done very quickly. They were polite and very cooperative. I’ve always liked American Standard's products. I was no longer able to stand to get a shower. I'm 77 and I have COPD so it was very difficult for me, so I really love my tub.

I wasn’t comfortable with getting in and out of a standard bathtub and the walk-in tub made it easier to get in. The sales representative was very good, especially at explaining what was gonna happen, and my experience with the installation team was very good too.

We had a guy come out and talked to us and we wanted the tub. Then the installation was great and it took less than a day. Our mom had dementia and my dad has emphysema. He can’t stand up and shower. So, it has been great. We love the tub and we have recommended it.

Crew that did the installation were very good. The seal on the door starting with our first fill. The door needed to be replaced. So we have the going on three weeks and are now waiting for the installers to come back and replace the door.

I liked my experience with American Standard Walk-in Baths. It was like buying a car, though. They wanted one price, and then we talked into another price, and then talked into another price. I spent $15,000 and bought two. One in Florida and one here, in another house. Since then I have purchased a different house and don't have one now. I’m thinking about getting another one though. I liked using the tub and I was totally satisfied with American Standard.

I love my tub. In fact, I just got out of it a few minutes ago. I always take my bath in the afternoon when it’s warm here. That’s my time to just close the door and relax. I like the button you can push with the water coming out of the side of the tub because you can push the button to make the water go out faster. I have friends who have the other tubs, and they have problems with them. We’ve only had one problem, but the guy came right out and fixed it, and we were on our way again. We thought maybe he had to order a part, but he didn't.

My ward is 88 and I'm the one family member that’s left in the same town so I get to go take care of her every morning. She has polymyalgia so she cannot move her arms very well. She liked the lifetime warranty that they gave on the American Standard walk-in bath and so she got one. The installation all went like clockwork and the crew were in and out the same day. I have added 2 more grab bars just above the seat on the left and the right. They’re held on by suction cups because I didn’t want to put a screw in the body of the tub. But that seems to help her pull herself up or push herself up. If she has to pull herself up with the grab bar above the valves, then it throws her back out. So we worked that problem out and everything is fine now. She likes the bathtub very much, especially the jets.

I could only get my feet up to about a quarter of an inch off the floor, which was a big seller on the American Standard walk-in tub. We also checked around and read up on others and American Standard was the more feasible and economical. And whenever I needed something done, they were here within the next two or three days. In the past couple of years, I had to take a sponge, which didn't work out too well. I can now get into a bath and sit there for a while and enjoy the water. I have shared with people and even they've come to my house to see my bathtub.

I love my American Standard experience. I have a disabled sister that can't get into a shower anymore, we have to set her in the tub for her bath. The tub is relaxing and its quality is perfect. American Standard's service is perfect too.

We had a fine fella come and show us what the walk-in tub was all about and we decided on it. Then, we couldn't have asked for better people to do the installation. I like everything about your new walk-in tub and I'm satisfied.

Having the tub allowed my mother to stay in the house. My wife and I also use it ‘cause we have only one bathroom, and we’re happy with it. The only thing I don’t like is that the water controls are way too touchy to adjust it from lukewarm to scalding. They're nice quality solid brass, but it’s extremely difficult to adjust so it must be poorly designed. Still, everything with the tub, even the installation, is good.

American Standard's rep was very convincing and he knew what he was talking about. The people who came to put the tub in said, “We should put it in here in one day.” And I told them, “See what you can do, take your time, and don’t hurry. And we’ll see what happens at the end of the day.” But they were all done that day. To me, it was good work they did on that tub. My American Standard is a wonderful tub and I wish I got it a long time ago. I feel more refreshed and I get in that tub and I don’t wanna get out of it. I like the jets on it. I love turning these jets on.

Our salesman that came out of Jackson, Tennessee, was such a nice man. When he came, I said, "I'm not sure I can do this." And he said, "That's okay," and he showed me the deal, we went in there, measured. He wasn't pushy. He was just an excellent man. He's an older man. He wore glasses and he came up there and spent the night, but I'll always remember Josh, TJ and John, the ones that contract for American Standard. I don't know if they still do, but they were three good people too. Those guys that installed the tub were amazing. They got the tub in all in one night, and American Standard is just a really good company to buy from.

Don’t buy an American Standard Walk-in Tub. They’re too expensive. They’re not worth the money. I took a beating on that damn tub. $15,000 for that thing and the finance company put an attachment on my home. I don’t like the damn thing because it doesn’t do what it is supposed to do. There are other tubs out there that are a lot better and are at least $8,000 cheaper with more jets in them that do their functions properly. With American Standard, you’re buying the name but you’re not buying quality because we’ve got nothing but problems with the tub and they can’t get anybody to come out here to look at it. So, I’m done. I listened to the salesman and he screwed me. The salesman needs to go sell hamburgers. I tried calling him and he would never return my calls.

The rep was real nice and explained everything to me. He was a down-to-earth person ‘cause I invited him in my home, we sat down and we talked over 30 minutes. The installation was fine, but when they brought my tub, they brought the wrong one. I had to get in contact with the representative that had come by and I said, “I would go on ahead and keep the tub.” They said they would knock some money off of it. Then I talked to the representative that came out and he said, “No, don’t do that because the one you're supposed to have has the lifetime warranty on it. You’re paying for that." So, I called them back and told them I wanted the tub that I originally wanted. So, they took the tub out and then they brought the tub back and installed it.

American Standard is a good outfit. The only thing is we're having problems with the showerhead. We were gonna call but my husband and I have been ill. Also, our tub is accessible but I don't like the way you have to get in and out of it because it's small. Other than that, it's alright.

We had the old-style tub where you have to step over it, and my mother-in-law fell and she broke one rib. She was 91, and she had been thinking about getting a walk-in tub for a long time. After she fell, she had the walk-in tub put in. She loved the jets and the air jets. She was more comfortable with the tub because she can do it by herself. She didn't have to worry about falling again. My daughter-in-law asked me how my mother-in-law liked the walk-in tub, and I told her she really liked it. So they got one also, and they like it a lot.

I'm not getting any younger and have back issues and I decided to purchase a walk-in tub. American Standard's walk-in tub had the features that I like, but then it sucked. Their customer service also sucked. The tub was installed so that the spray was over the hole that holds the spray. You can't mount the spray because it'll go down the hose and leak down into my house. When they came, they said there was nothing they could do about it because it was the way the tub had to be up.

The salesman of American Standard explained everything well and what all we have to do. It was an easy decision. They came back once since that time, and did something for us. They were really nice to us, and that's a big concern when you buy a big item like that. The installation team had to work late that night, and they had another job to go to. But they still persisted and got it done, and we're happy with it.

I love American Standard. I like that the system of the air blowing will make me feel better. And I really like that I can sit down and relax and read my paper. The in-home sales rep was very good. And the guy that put it in was very good, too. He was a perfectionist. He wanted everything to be just the way he wanted it to be.

I got the tub for my husband because he had a lot of leg problems. I lost him a year ago, but it made it easy for him to get in and out, and we really love it. We’ve told a lot of people about it. My son also uses it. He had ripped his ACL when he was in high school and that really helps him a lot. I was a school teacher, and if I were grading it, I’d give it an A-plus. When the installers came, we enjoyed them. They were nice people, and they explained things as they went along. They were wonderful. When you buy things, I wish more people would explain how to use them. I recommend them anytime.

We had a guy come in and he was quite a good salesman. We got so excited and we bought the American Standard Walk-in Tub. I only use about every six months. I still like my shower. One of the things I don't like about the tub is that it doesn't help me from the bottom of my shoulder blades to the top of my neck. I have to really lean down in the tub to get massaged. I'm 6-foot tall and from the top of my chest to the up is out of water. If they could come up with something that was built for a 6-foot tall or taller, I'd probably use it more. I just pay the difference on a new one and then I'd probably be more inclusive and inspired to use it.

A friend had an American Standard walk-in tub and I read about it, too. Then, my husband needed it, so we decided to get one. Their sales rep and installers did a fine job and so far, we don’t have any complaints about the tub. It’s a a very fine experience to soak in it. It's nice and warm.

Every experience with American Standard was just fine. They were very polite and informative and did a good job. Also, the tub looks nice and fits properly.