Westinghouse Reviews

Purchase 55 inch Westinghouse 2/27/2014. Went out Dec 16, 2015. I will never purchase anything from Westinghouse again. No help from customer service!!! Definitely needs to be reported... Never again!!!

Bought a 40" tv made by Westinghouse in February of 2015 and the tv went out within 6 months. Had to mail tv back at my expense which was 51.00, the tv itself was 200.00. I was told by customer service that a replacement will be mail or something comparable only to receive an email stating that no replacement was available with the same spec and a refund will be issue for the amount paid minus the tax minus the shipping within 4 to 8 weeks. It's been right at 2 months, wondering if I will get my refund. Their word might be as good as their tv's... NO GOOD!!! Never again will I buy a tv nor product from this company nor do I recommend. :-(

Just purchased this at Target last night 55" 1080p. Let's hope it last more than a year or month. Wish I had read this blog 1st. I'm nervous. I will keep you all updated and if they sell defective equipment 3 years in a row, lawsuit is a must.

I bought my Westinghouse television January 2014. All was well until November 14, 2015 when all of a sudden the picture just went OUT. I have sound but NO PICTURE! This is a television. Come on Westinghouse, televisions are meant to be SEEN as well as heard! I've read the other reviews, so you must be aware of this problem. A television should last longer than 1-2 years. I will NOT buy Westinghouse anything anymore!

I purchased a Westinghouse TV in November of 2014. It went completely out in September of 2015. I also purchased the warranty, which proved to be of no use. I was told I had to ship TV back to manufacturer at my own expense, which would have cost me almost $200 with packaging and insurance. CRAZY! I only paid a little over $300 for the TV during what I thought was a good sale at Target. I would not recommend this brand to anyone! The customer service was horrible. I felt the least they could have done was sent out a box to return the TV in. Needless to say I am without a TV for the time being.

Bought TV for 279.99. After a year one side of screen got dimmer or darker. Tried to return to no avail. Called Westinghouse but couldn't get anyone live. 6 months later screen went blank. Only audio no video. Was on hold for 4 hours! I am outraged. CLASS ACTION SOUNDS RIGHT. 18 MONTHS! Ripped off.

I have a 40' Westinghouse HD tv. I dont really know any of the details about it cause all I have is Air tv. But I can tell you the picture is remarkably clear.

This TV is a piece of crap! The channels will not show, the HDMI ports do not work neither does the AV plugs! It keeps saying run auto scan but when I do it just says it again. Get this... the TV is only 11 mos old. I purchased it new from Best Buy. No physical damage was done to it as it has been mounted since the time it came out of the box. Customer service is terrible... They offer no suggestions and gave me the runaround about the warranty until I just gave up! I ready for a class action lawsuit!!!

I have multiple brands of television. My Samsung is my most prominent tv although I use my Westinghouse almost as much. I find the Samsung very difficult to program. I am unlikely to buy another. I have a vixen, but I have not used it.

We purchased this TV several years ago because the TV that we had then was beginning to show signs of failure. We saw this one advertised on QVC while flipping through channels. When I looked closely, it looked decent enough, so we purchased it. Six easy payments was a good deal. This is a Westinghouse 32" LCD HD TV with 720p resolution. My eyes were getting bad enough that I needed something better than our old tube.

I'm just writing a general review on my Westinghouse 39" TV. In summary, it's a piece of junk and has been since day one. Poor picture quality and just recently it started producing this ear piercing sound that makes it impossible to watch. I have had this TV for about 3 years and have literally turned it on less than a couple of dozen times - I rarely watch TV - so this should not be happening. I wish I would have done more research before buying this TV. I was just wanting a basic, inexpensive TV for the few times that I want to watch something, but this was a waste of my money.

New 55" Westinghouse went out. No video, only audio. Warranty no good in home repair on 50" or better not applicable. One year warranty, tv failed after 8 mos. want me to send in at my expense and receive a used tv to replace with a 90 day warranty. Cost 300 dollars to send in. Terrible service. Do not buy one.

My husband has been trying to reach a real person at Westinghouse and has to leave a message every time as they are either busy or away from their desks. Ok, I get that. But when they call back he is always gone. Here is the conversation; "May I please speak to Jim", I say. NO. They do not leave a message, they just hang up. So today the lady's response was in a very rude tone. "Well, could you tell him he keeps calling us and leaving a message and when we call back you refuse to let us talk to him", and she hangs up.

Westinghouse 42" TV Model#DWM42F2G1 - Have had this TV since October 2014; I rarely use the TV as it is in my basement so probably at maximum 1 time per month since it was installed. Just went to try and use the TV and the screen will not turn on. After messing with it for several hours it turned on briefly. I turned it back off, and it won’t turn on again. Not sure what the issue is and completely frustrated at this point. I will never buy this product ever again.

My family bought a Westinghouse TV. Within 3 months the TV menu would just scroll on the TV screen making it impossible to watch tv.. Westinghouse does not care about their customers... Do not buy anything from this company. It is not worth it. Spend the money and go with a company that actually cares...

Bought a Westinghouse TV in 5/2014. Within 6 months had the issue of sound, but no picture. Contacted customer service, provided proof of purchase, pictures of the original box, and shipped back at my expense. 2 months later received a refurbished TV. 7 months later have the issue that the TV shuts itself off. I give up on this crap TV. Best way I found to communicate was via email with customer service. Hard time understanding on the phone. What a hassle. Very disappointed.

Purchased my Westinghouse TV Last Dec (2014). So far so good. I will continue to monitor any problems. I am really sorry that I didn't check this site before I purchased my 47 in. I am worried now that It might be having a problem. Sometimes when I turn it on I only get a dark screen with sound and then I turn it off and on again and I get the big W image indicating that it is working properly! I will be sure to check out this site again to see how satisfied the consumers really are! Hope Westinghouse is reading this!!!

What I have to say echoes what many, many others have already stated: to wit - my 50" Westinghouse died 1 year & 4 mos. after warranty. One night it worked, the next day - only sound, no picture. I'm guessing it's the bulb? Since SO many complaints re: the same thing. The '$300 question' is... Is it worth getting fixed?? I've decided "NO", and don't even attempt their customer service. Their clueless (or acting that way). TOTALLY unhelpful. You'll only waste your time and become more frustrated. Will I buy Westinghouse product again? I mean, ANY Westinghouse product? DEFINITE NOOOOOO!! :-/

Purchased this 55" Westinghouse on 12-14-15 at Kmart. It is now 8-11-15. My video portion of the tv quit yesterday in the middle of a movie. Would not come back. Was under warranty however could not understand foreign warranty claim guy. Evidently I know problem exists as per the number of similar complaints on Westinghouse complaint sites. We as owners will unite and get a class action suit going.

Well my story is the same. Bought the tv in 2013 from Sam's Club. Showed very good up until... seriously a year to the date it was purchased, Jan 2014. Same freaking problem, just went out with no rhyme or reason. I didn't bother to get a warranty on a new product...go figure. So in a nutshell, I've been with a tv that literally looks new. No scratches, no scrapes. Westinghouse products is horrible. I will never recommend this product to anyone! There should be a law for selling consumers a piece of junk.

I bought a Westinghouse TV on 9/1/14. 6 months in the TV just stopped working. Would not turn on, would not do anything. Two days later the TV did finally turn on and worked until today. We called Westinghouse, because it is under warranty, and Westinghouse says that we have to pay to ship it to them, and they can't say rather or not they will replace it. This has been a VERY frustrating experience. Westinghouse is horrible. I will advise anyone that ask not to purchase a Westinghouse TV for any reason!!!!

I bought a 40 inch Led 1080P. I realized that I couldn't turn this tv off without worrying if I was gonna get it turn back on. Made the "mistake" of turning it off one day and now I can't get it come back on now. I've tried everything. It's no use!!!

I received a Westinghouse TV as a gift in November of last year (2014). In May of this year, the screen froze and then died. I had audio but no video. I tried all the basic troubleshooting techniques with no success. I called Westinghouse customer service and they walked me through the very same troubleshooting techniques after which it was determined that "the TV is indeed defective." I was then told that because it was given to me as a gift, the warranty is void! Are you kidding me? Yes, I am extremely unhappy and will never purchase product from Westinghouse again.

Purchased TV (Westinghouse LCD) from a Sears in June 2014. TV just went out because it is over a year old (barely). I am out of luck with no TV.

I was watching a show and the TV turned off by itself. The warranty expired after a year. The TV is 2 years old. When I called Westinghouse, they asked for a number almost impossible to locate in the back of the apparatus. When found, I was informed that there are no certified repair centers near my area which is a suburb of Chicago. Don't buy, it's not worth it. I was trying to buy American to be fair to our workers, but again I was deceived.

Bought a 46-inch tv 2 years ago. Was watching tv early morning on the 4th of July. The tv just turned off and will not power back on. Tried everything to see if it would work. Nothing. Now have to go spend money that wasn't in the budget. Not happy. Don't buy.

I received this 40"1080P LED HDTV for a wedding present. By the time the wife and I settled into our new place it had been several month. We finally unpacked the tv and it would not turn on. Customer service said that since it was a gift it was not under warranty. I could get it fixed or replaced at my own expense. This is a brand new tv still in package. It never turned on once.

Picture went out after 14 months. Only 12 month warranty. Junk. Will cost me now to throw away. What a waste.

I was watching TV in my bedroom when I heard a knock at my door. I went downstairs to answer the door and when I got back, there was no picture just sound. My boyfriend purchased this TV for me for a birthday gift Nov 2013. That's not a long time for a TV. I loved this TV so much that my son bought a bigger one for my living room for Valentine's Day 2014. It's Westinghouse as well, so I'm praying it doesn't just stop suddenly. With all the reviews, seems like it makes no sense to call Westinghouse.

I purchased this TV 18 months ago as a Christmas gift. My grandson who is 22 yrs. old basically used it for watching TV (obviously) and playing his PS4 on it. The TV white screened on him. I called Westinghouse, spoke with a representative, she ran a diagnostic test on it which didn't help at all. I was then informed the TV was only warrantied for 1 year and I could take it to a tv repair person and they may be able to help, at my expense. If you are considering buying a Westinghouse TV no matter what size, do yourself a favor and think twice and consider another company. It will be well worth your time to research other companies.

I purchased the TV last Nov 2014. I was going to move so I left it in the box (unopened). I installed it at my new home and it worked about 10 hours and it suddenly went blank as if power had been shut off. I checked the power outlet and it was fine. My conversations with Westinghouse Customer Service has been totally useless. I was first told to take it to a repair place and after five days, they said they were told by Westinghouse that they would not cover it.

I bought a TV model VR-6090Z at Kmart in Puerto Rico less than a year ago. It did not work properly since new. The warranty information says that, for US AND Puerto Rico, there is on-site service for TVs 46" or larger. I just talk to customer service and was asked to mail my TV for service. I explained that it is a 60" TV and the service should be on-site. The person told me that the rules changed this year. How is it possible to change the warranty after the TV is bought???? How can we trust anything from Westinghouse if they can change the rules afterwards?? I will advise NOT to buy Westinghouse; equipment is not good and the service is worse.

Do not buy their cheap products, you truly get what you pay for. I repeat do not buy their televisions. I bought a 50 inch on November 27-2014 TV completely stop working on May 22, 2015 less than 6 months later. They do not send you anything to ship it back to them, you have to locate a box or buy one FedEx is 139.00 just for the box and for them to box it and it was 151.00 to ship it back to the manufacturer. My back is killing me, I'm a female I had to find a box and ship it. I took it to the United Post office thinking it would be cheaper. They said "sorry ma'am. we don't ship boxes that big." I had to pick it up and take it to UPS. 151.00 TO SHIP. I Repeat. Their products is garbage.

I got the TV about 1 year ago. Watching TV one day and picture went black, never came back on. I went back to Best Buy where told me to take it up with Westinghouse. Never got help from either company. Piece of crap TV. Never buy this brand of TV.

My husband & I purchased our 42" Westinghouse TV from Brandsmart July 2013. In the beginning everything was fine up until this Monday, the screen went black & I was only able to get a sound. After sitting on hold for about 45 mins, a customer service representative picked up.. We explained our issue with the TV, we were placed back on hold just to be told our warranty already expired & to take our defective TV to a repair shop. I asked the representative have they received a lot of complaints concerning this particular product & she answered "YES", as if she was proud of the faulty product. I will NOT buy any more of their products ever again!! I wouldn't take it if it was free & I DO NOT RECOMMEND ANYONE TO PURCHASE A WESTINGHOUSE TV. This is a big lesson learned for me. I will start reading reviews before I make my purchase from this day forward.

I bought a 55 inch Westinghouse TV from best buy February 4th, 2015 and it stopped powering on May 7th, 2015. I contacted Westinghouse's warranty department and they told me I would have to pay to get my TV shipped to their warehouse in California (I live in Chicago) and that they won't reimburse me. If they determine that it is defective they will ship me a refurbished TV and if it isn't I would have to pay for shipping to get it back. Also, if it is damaged on its way to the warehouse they won't cover damages. Their warranty proves that they're selling consumers **!! I would NEVER buy a Westinghouse product or recommend them to anyone! I had my TV for 3 months!

Bought this 32H590D TV for a spare bedroom that is only used when 4 or more people stay at the house. Lasted 13 months, but was only used 4 times. Picture and sound are both gone already. Westinghouse giggled when I missed the 12 month warranty by one month even though it was barely used. Terrible product and terrible company that only cares about their bottom line. Spend the extra money to get a real television from Samsung.

Westinghouse TV model # SK-32H540S cannot get a picture or sound. The only thing that shows up is the W then it black out. I have no receipt because it was bought back in 2011 or 2012. I had purchase two from Costco warehouse in Rosedale, MD.

We bought a TV at Target during Black Friday sales 2 yrs ago. The TV worked fine up until the last two weeks, as it has become difficult to deal with. We only shut off the power on the TV box, which allowed the TV to remain on at all times minus the actual TV picture because it WAS SO DIFFICULT TO TURN ON/OFF. We made the mistake of using the "sleep" option and the TV shut off. Now we can not do anything with it and it is just sitting on the stand for decoration.

WestinghouseTV model EW32S3PW. The TV was in a bedroom for about three years and was rarely used. I would say the unit was on maybe 20 times. A couple months ago the TV would go black after about 10 minutes no picture - only sound. Now it stays black with no picture. The remote control is a guessing game - it has little pictures on the buttons you can't even see and don't know what they are. Last Westinghouse product we will buy.

I purchased two t.v.'s on Black Friday of 2014. Two weeks ago the sound went out on one of the t.v.'s. I contacted Westinghouse via e-mail and they told me to ship the t.v. back to them. When I went to ship the tv I was told that it would cost $107.00. I asked Westinghouse to send me a return shipping label and they told me that shipping the defective device to them was my burden. I think they should change their policy and at least share in the burden of shipping a defective device back to them - after all they get the millions of dollars from us, the consumers, who buy their products.

Never again! Bought a 23 inch from this brand in summer of 2012 and it went out in 2015. This company should be outsourced. They do not sell a quality product. I'm a single mother with a limited income. Eventually companies like this lose in the end.

We bought a 50" LED TV at Target. Within a couple of months the TV quit turning on. Went to Target and they said we had to work it out with Westinghouse. After no less than 5 different conversations, Westinghouse said we had to send it back in the original box at our cost. The cost was over $150.00 to return. We refused to do this so ended up filling a complaint with the BBB. The bureau was able to get Westinghouse to agree to pay for return shipping. It took about a month to get another TV back.

Bought a Westinghouse 40" tv at Best Buy for $200, right away there was an issue. Westinghouse took almost 3 months to send a new remote which did not resolve the issue. Hard to believe you have to pay for shipping for an issue with their product under warranty and that shipping per USPS was going to be $83.50. Westinghouse will not reimburse for shipping so I did not send it. Hard to believe the company can stay in business screwing their customers over like that. Will never buy a Westinghouse or company related product again.

Left and my Westinghouse 24" LCD TV was working. Came home and nada wouldn't turn on. Tried turning it off overnight. Husband plugged it in and blue light came on then immediately went off again. If I had known buying a Westinghouse that the TV was just going to go kaput in a couple years, I would not have even bothered with their product. Long story short - don't waste your money on their TV. From reading their reviews, they must have awful customer service. You would be better off buying another brand of TV.

Purchased TV at Target on 9/14. After a couple of months, a wide white stripe appeared about the middle of screen. Tried to contact Westinghouse on their 800 number on warranty info. but it just remains on hold until time is up (what a joke). Left a message, and after weeks and weeks, no response. TV then developed a large section on the far right of screen which is red and about 1/3 of the screen. Sent an email recently with a supposed 48 hr response time and that came and went days and days ago. I understand Target is aware of the problems also. In turn, I will never shop again and Target for selling a non inferior product and never again purchase anything else with a Westinghouse logo or affiliation. Too bad as Westinghouse heritage of being a pioneering great AMERICAN company has turned to a scam.

My mother was in an assisted living facility and I bought her a Westinghouse flat screen TV the day after Thanksgiving, to be given to her as a Christmas gift. So the TV wasn't even used until almost January. Immediately we started getting 'fuzzy' reception, which we assumed was the cable carrier. Numerous visits and calls with them were not able to identify the issue as their connection. Finally called in a television expert who said there was a connection INSIDE the TV that is very small and soldered in, that evidently had not been well attached, hence the fuzzy screen issue from the onset. He suggested we take it back to where we purchased it (KMart). They said it was over 30 days since the purchase so we had to go to Westinghouse. (And we HAD filled out the warranty card.)

Model W4207. Serial # 463Y203001 we purchased this 42 inch flat screen HD. It worked great for 6 months and then as I was watching my show the television went black on me and I could never get it to work again, it is a Westinghouse and to me Westinghouse was the top of the line product, as made (so I THOUGHT). This is so unfair to the customer's because I have a disability that makes it hard for me to get out of bed for days and this is my only contact with staring at the ceiling or staring at my Westinghouse television praying it would work. I live on a tight fixed budget. PLEASE HELP ME. THE TV HAS BEEN SITTING ON MY DRESSER FOR 3 years while I try to find help. I can't afford another one. Wwjd.

I bought a 50" from Target, in August 2013. In September 2013 screen developed green lines, 29 e-mails to Westinghouse, who claimed this TV arrived damaged which is not possible, since packed in its original package. (Pictures were sent to Westinghouse and the agencies listed all at my expense) A $209.00 fee for shipment from FedEx, complaints to the bbb, Consumers Affairs, the FTC, and a $80.00 small claims court filing netted me. No TV, & no refund. This TV was under warranty til 1/15/2015. Cases were closed with little or no actions taken against Westinghouse.

I've had three of these, all with a variety of problems. No solution for any. They should have stayed with air brakes.

My kids purchased me a 46 inch TV for Christmas. About 4 months later it cut off and never came back on. They were very nice and supplied me with a packing label, but I didn't have a box, so it took me months to find one. I shipped it off. Weeks went by and no one contacted me, so I called and they said oh, we are going to send you a replacement. I guess they wasn't going to unless I called. So they did and it was great for right about a year, which is when my warranty was out. This one did the same thing. Just cut off and it won't come back on.

NEVER EVER BUY ANYTHING FROM WESTINGHOUSE - THEY ARE ABSOLUTELY THE WORST. I bought a 40 inch ($300) TV - hung it on the wall and it worked only 3 days. I contacted the 800 number but received absolutely no cooperation from Westinghouse Warranty service. I would need to spend $250 to have this TV repaired (I won't spend a penny to fix this piece of garbage). There needs to be a class action against this company to take away their money - Westinghouse is not standing behind their products because they KNOW EVERYTHING they are making is junk. Not to scare anyone but you should know WESTINGHOUSE BUILDS NUCLEAR REACTORS TOO!!!

Purchased a 50' Westinghouse LCD TV from Target on JANUARY 10th 2015. February 20th 2015 the screen goes black and the TV will not power back on. Light turns blue as if the TV were going to turn on then immediately turns red again and shuts off.

I purchase a coffeemaker from Boscov's on 1-22-2015 Westinghouse WDC201B Serial Number 0003683514, and it is 1/31/2015 that is the date I am writing you about this. It seems that it is not getting hot enough, when you put milk in the coffee it is lukewarm, and before I get done finishing the coffee it is cold. I called the Number 1-855-855-0294 and left a message, no one got back to me, then I called Saturday and no answer. Please have someone call me back?

I purchased a 32in LED TV 1yr ago and all of a sudden the tv stopped turning on! After doing some investigating I noticed that it was the power supply (power box) that was bad! Called for a new power cord but got nowhere with the rep! This is unfair and so not worth the BS. All I want is a power cord!

I purchased a 39-inch Westinghouse and tv stop playing within months. I am in the process of returning tv. After reading these reviews, I contacted a lawyer with concerns of Westinghouse behavior. She advised me take photos of everything I send back and a short letter demanding that my tv be a duplicate of the one I purchased five months ago. This customer treatment is horrific to say the least.

I bought a Westinghouse LED TV from Target just over 2 years ago. About 6 weeks ago, the TV would no longer turn on. I changed batteries believing it was the remote. That did not help. The TV will not turn on - no matter what I do. The TV has never been bumped or damaged in any way. I still have the original box it came in. I contacted both Westinghouse and Target - neither company wants to step up and take responsibility for this issue. Westinghouse asked for all the pertinent information, model number, serial number, when purchased, etc. I provided them with all the requested information, except the original receipt as it was 2 years ago and I no longer have it. However, I gave them a copy of the credit card statement from Target. Nothing was accepted or good enough for them. I have received several emails basically saying, "Thank you for contacting us, but there is nothing we can do."

I bought a TV that lasted 7 months. Called customer service. They informed us to mail TV back which cost 129.00 and they will send me a refurbished one. That is bull. I will never buy anything Westinghouse again. Wish I had read all the reviews.

Purchased this TV (Model TX-42F430S Flat screen TV) in 2012, started having some issues (minor) within 6 months of purchase with the top of the screen cutting out, but wasn't bad enough to fix. Toward the end of 2014 it wouldn't turn off or it wouldn't turn on without pulling the power cord and resetting. On 1/7/2015 I was watching a movie and the screen just froze and I couldn't power down the television, had to pull the power cord once again, but this time it didn't come back on. Called my cable provider thinking it may have something to do with them, only to find out that this issue is common with Westinghouse TV's. Not a happy camper!!!! Warranty is expired. Will not recommend Westinghouse and give reason why to those who ask.

My daughters bought me a Westinghouse 46in for Mother’s Day May 2012. The TV went out July 2013. I contact Westinghouse and they told me I was two months over the warranty. After exchanging words with Westinghouse, I decided to contact the B.B.B. and they were no help at all. I ask a TV tech to take a look at the TV. He asked for the model number and he said I have two other TV same model #CW46T9FW. Westinghouse needs to be ashamed of their self-RIPPING people off and the Better Business Bureau is letting them get away with it. I'm hoping there will be a Class Action Lawsuit. It's not FAIR! Amazon shouldn't allow Westinghouse to sell their product on their website. $348.00 is hard to come by these days.

On various occasions now I have tried to relax and sit to watch some TV, much to my dismay this stupid TV turns on but the screen is black as if it were off. Very disappointed in the quality of the TV which I have only had for 3 months. I have fixed it temporarily a few times but this is a reoccurring problem. The only reason I can make it work for a couple days is because a website said that I had to unplug the TV from the ac outlet in the back and hold the power button for ten seconds and then wait a minute to see if it functions properly. Sometimes this works immediately, other times it doesn't. Horrible electronic item and also cannot seem to find a way to permanently fix it. Very angry. Also I guess the parts to this brand are highly expensive. Might as well buy 2 new TV sets with that money.

Bought the 32" Westinghouse on sale. Worked fine at first then the screen start changing colors while it's being used. After it would take ages to come on until it wouldn't come on again. They know it's faulty so they should take them off the market but mankind is so greedy that they will sell a product that they know isn't any good. Keep it up, you will fall by your own sword.

I bought a HD LCD 40" flat screen Westinghouse TV, went to the kitchen to clean. It was working. Come back to the living room, it was black screen. Nothing. Can't even turn it on. Now I hear bad reviews of this brand and same issue. I can't buy a new one. I used tax dollars to buy this. It's only been two years since I bought this at Best Buy In Westland and paid $400.00. Now I am out a TV. I am on Disability and can't afford another one now. What can I do? I guess I'm out of a TV. Thought it was a good brand. I guess not!!! And I hear that Best Buy and Westinghouse won't do anything about it. I guess I'm screwed out of a nice TV and 400.00.

Why are they being allowed to rip hard working people off? Obviously my problem is not unique! Purchased for 600.00 for it to last only one year? Really!!!! President Obama, this is not fair! What's up???? I'm on disability and I don't get to purchase a tv often. I feel like no one is looking out for the average me. We voted for you! This is so unfair!!!

I bought a 46" Westinghouse HDTV which stopped working after 10 months. Walmart replaced it cause I had their extended warranty. New 46" Westinghouse HDTV now "BEEPS" every hour. Drove me crazy for weeks... 1st I thought it was my fire detector that beeped. When it wasn't I thought... it has to be my carbon monoxide detector... so I unplugged it. Then while watching ESPN this morning... I realize the Westinghouse was "BEEPING"... lol. Hearing that beep had me thinking as much as was something heating up behind the wall. Is this a sign that this replacement will soon go bad too? Lol.

Model LD4655VZ461, I purchased a 46 inch television from ABC warehouse February of 2012. Just recently the TV powered off and never came back on again. I called Westinghouse several times. No one answered the phone. It was always a long wait 10 minutes at a time. Finally one morning I got a hold of someone. They told me there is no technician in my area that could help me as well as since my warranty has expired they can't do anything for me. I will never buy another Westinghouse again. I paid $650 for TV and it only lasted 2 years.

The day after I put this 40 inch (DWM40F1G1) Flat Screen TV in service the audio would stop working after about 30 minutes. Sound returns after I remove power to the TV (unplug) but only for about 30 minutes.

Bought WH 39 inch flat TV 4-19-2014. 5 months it goes bad! Bought from K-Mart. They told me to contact Westinghouse. W house told me to ship the TV at my expense to them in California. I am in South Florida 80 big uns- ups. Now almost 3 months later still waiting for them to stop all the BS and send the right TV! I am looking for an attorney that might want a class action suit battle for big bucks to help all the people that white Westinghouse has screwed!!! Any suggestions much welcomed! Needed good Miami attorney to put a stop to all of us being ripped off, and make a few million!!!

May 3, 2014 purchased new Westinghouse TV 39 inch LED (HDTV Model DW39F1Y1) from Kmart, Lorain, Ohio. November 03, 2014 contacted Westinghouse service at 1-800-701-0680. Picture had degraded with static running across screen. TV has 1 year warranty. Have made 3 calls and gotten no service info, did get an email saying be patient. It's now over a week, and no contact yet. Consequences are, I paid for new TV at Kmart, cannot get warranty service.

I purchased a 32 inch led from Westinghouse with a 2 year warranty, and within one month the audio stopped working. I called customer care and was told to fax the receipt and a label for return would be sent out. Turns out the fax number didn't work at all, and after speaking with a supervisor (Darryl) I was told to email a photo of the receipt. After 2 weeks passed, I called to check the status and was told that I had to send pics of the front and back of the set. To make a long story short, after speaking with the supervisor and many other reps I was told a label will be mailed out but I have to pay shipping and handling fees. My request for the corporate number to file a complaint was also denied.

Purchased a 32 inch LCD in November 2012 from Best Buy... TV worked for 6 months before the picture started to scramble. Called Best Buy. They were useless. Called Westinghouse - more useless information. My recommendation... don't purchase these Westinghouse products.

We purchased a Westinghouse LED Tv from Target barely 3 years ago. We were watching it last week and all of sudden went out, would not come back on. I tried unplugging for a while. It came back on for a second then out again and started making a clicking noise. Now, will not power on at all! I called and emailed customer service, they could barely speak English and basically told me I hate your luck! She never asked make or model number, didn't seem to care. I have emailed several times and all I get back is an automated response. Never again will I buy a Westinghouse product. WE have had a flat screen Samsung for 10 years and never had a problem. We called a tv repair shop, we were told it could be the power supply/switch and if that was the case it would cost $250 or more to fix!!

I bought it from Kmart 8 months ago and now my tv is just a black screen. It turns on but it's just black screen. I called about it and they said I should ship it and even the representative that works there told me it's ** that they want me to pay for shipping. Their warranty claims that the customer pays for shipping. How can you ask the customer to spend the same price of the TV to ship it to the facility?! Every company I've ever had to use a warranty for send me prepaid postage. It makes sense, honor your friggin product. Greedy SOBs.

My Westinghouse 32 LED HDTV audio has stop working. No sound at all. I get the TV as a gift in 2012. I will not buy this brand of TV. Using my 1996 Zenith THAT STILL HAS SOUND!!!

I was having a difficult time finding specific light bulbs for my ceiling fan. I wrote to Westinghouse with the model number of my fan requesting an order form to order new bulbs. Less than a week later I received in the mail 4 free bulbs. Awesome customer service!!!

A new Westinghouse 32 inch T.V. purchased on 2/5/14 stopped working on 10/18/14. Called Target, the store we purchased the t.v. from. Before I could tell her the problem the sales women knew the brand and told me that there is nothing that they could do. She also said that the store has know about the problem with this brand for over three years and her supervisor refused to do anything about it. After hearing her advice I will try to contact Westinghouse Electronics and if she is correct, I will probably not receive a response.

I purchased a 46" LCD TV which after circa 8 months developed a panel issue. Still under warranty, I obtained RMA instructions from Westinghouse. After about a week, I was informed by their replacement facility Element Electronic in Georgia that my TV had arrived with a broken screen and therefore my warranty was voided. They sent me a picture of a broken screen, which I took for granted to be my TV. I filed a claim with UPS and after 2 1/2 months UPS was finally able to obtain the TV to do their inspection. The inspection revealed NO DAMAGE to the TV. UPS as well sent me a picture of the TV during inspection, this time it was a photo of the entire TV not just the screen, so I could clearly recognize it as my TV. The TV screen was fully intact. UPS stated that they have experience with this company and them scamming many customers in this way. I have contacted Westinghouse customer service, headquarters and even the CEO, no response yet. I am now out the $400 I paid for the TV, as well as $152 in shipping cost. Also, I did not get the TV back. I have attached both pictures to this review.

I brought a Westinghouse 32-inch Flat screen L.E.D. H.D. television on October 2, 2013 and my t.v. stopped working on July 4, 2014. The t.v. doesn't work anymore. I really don't understand why this company doesn't honor their warranties on their televisions. I have to pay to ship this t.v. to California from New York for a replacement. I can get a new t.v. that actually works without the hassle.

My first TV was a unit with a bad remote receiver. my second TV had pixels blowing out, black holes. my third had a bad power supply. I followed all of the Westinghouse warranty procedures and have now been waiting since March of 2014 for a refund check. At this time I have never had a return e-mail or phone call from Westinghouse. I would highly recommend that you not buy their product line, as I now have to take them to court over my lousy $350. But the principle is true, Westinghouse does not have a true warranty program.

I purchased a 40" LCD TV about a year ago. I turned on the television about ten time over the last year. Now the TV is broken. Westinghouse told me I could ship my TV to California and they would send me a new TV. First of all, the cost to ship a TV to California from Michigan is over $400 (more than the price of the TV) and secondly, they said they would send me a refurbished TV. I called customer service and they said it wasn't their problem, and I had to pay the money to have it shipped or they wouldn't do anything. This is horrible customer service and I will never buy a Westinghouse product ever again. And I will make sure everyone I know won't buy a Westinghouse product as well. I am so furious with this situation. Please never buy a Westinghouse TV ever!!!

Westinghouse 46" LED TV model LD4655VX - Worked well for around two years when one of the ribbons for the LED light bars shorted out, which seems to be a big problem with this model set. There are many bad reviews of this problem. I was able to fix mine for now, hope it keeps working! The ribbon wire has a sticky back side to affix it to the frame of the TV, which causes it to rap too tight around the LED light bar and short out at different time intervals of the life of the TV. Some people get years some get months? Westinghouse must know they have a problem with this but won't help at all. If you're outside the 1 year warranty period they won't help you! There should be a suit against them? Thank you.

Gameplay is perfect, but when I watch Netflix from the Xbox one, the picture glitch every couple seconds and it's annoying and sad. What to do...

While in use my 1600 hair dryer turned bright red and sparked inside. It expelled pieces of metal. It would not turn off so I unplugged it. It is fried. I am glad it was not pointed at my head when this occurred.

Below is the text of an email I sent to the Westinghouse Sales division as per the "contact us" listing on their website. The address came up automatically when I clicked on it, so I know I didn't type it incorrectly. But guess what? THE EMAIL WAS RETURNED! So now what? Thank goodness for the Costco Concierge service. We will see what happens next. However, I'd like to help others avoid the same misadventure with this once-proud but now dreadful company and its products.

I bought this 40" Westinghouse TV (uw40tc1w) at Costco and it only ran for about a month before it began to screw up. Every few minutes, it would jump back to the initial setup screen asking what language I would like and then you would have to set up the connections, etc. You could watch about 3-5 min of TV and then if would jump right back to the setup screen again. I tried to get another main board for this TV and they are out of stock because so many have already failed. Now I have a $400.00 piece of junk that I can't even get fixed.

I recently purchased a Westinghouse TV. Fair quality for a fair price. We bring it home, turn it on, and discover vertical black lines across the screen. Wanting to be sure we can't fix it before returning it to the store, we call customer service for Westinghouse. After being put on hold for 30 MINUTES, a very bitter woman answers the phone and asks how she can help. I explain the situation and she says, "well, looks like it's damaged. You'll just have to return it to the store when you can." I replied with, "Okay, that's fine, but how do I know this isn't going to happen again with your product? Most consumers want to know they are purchasing a functioning product." She replies with, "Well I can't tell you that ma'am. I don't have an answer. Just return it to the store." Absolutely horrid customer service. We will be returning the television and replacing it with an LG or Samsung product.

My less than 2 year old 32 inch flat screen TV is not working. It is a replacement for an identical TV, replaced by Westinghouse after it had an identical problem when less than a year old. I returned the original TV at my expense to Westinghouse. The picture becomes static and shortens, eventually disappearing. Sound is fine. Initially it corrected when turned off and on. Now it does not. I went to the Westinghouse repair site online and they want over $25 to answer a question. After the expense of mailing the first set back and having the same problem with the new one, I do not want to invest any more money in this. I will never again purchase from Westinghouse. Can anything be done?

My rarely used Westinghouse TV died last night. There was a green glow, then nothing. Tried different outlets, tried the TV's power switch. No signs of life. I read reviews and was horrified to find out how common this problem is. I've had other TVs last a bit longer, turn green and then die. Happened with a Samsung after 7 years and a Dynex after 2. Westinghouse lasted 1 year and was hardly ever used. So, back to Best Buy to re-buy poorly made replacements. I'm getting tired of buying stuff over and over again.

I bought a Westinghouse TV at Best Buy. The TV lasted just under 5 weeks. Best Buy wouldn't exchange it, so I had to send it to California not to get a new one but a refurbished TV and pay for shipping! Never heard from them - no response to my emails until I finally spoke to someone and guess what, they said the TV was received damaged. They said they sent pictures. Never did until I was on the phone with them - I don't believe them! So now I have no TV and I'm out of the money I paid for the TV and shipping. No customer service at all!

I bought a Westinghouse 32" black Friday special from Target. Worked great for less than 6 months. While watching it for half an hour or so, it will all the sudden do a Poltergeist thing, loud static sound and white snow picture. I can turn the TV off but then I can not turn it back on. I called the customer service department and they wanted me to send a video of the problem. I did and now I can't get a call back or any help from customer service. Never again will I buy a Westinghouse product. Their products are terribly cheap and customer service is even worse.

This is a review only because I have had a similar experience with my Westinghouse 32" television. I'm not going to contact the company because I'm not going to pay to ship the television back to them. The television just went off and won't power on anymore. Never again will I purchase Westinghouse products.

Or will they per a previous post, and I'm out another $150.00. Boards are available for less than the shipping cost. I think enough spent. Learned my lesson as far as Westinghouse goes. That includes appliances, air conditioners etc. Hope they made enough $$ selling their name. DON'T BUY WESTINGHOUSE OR MADE IN CHINA if you can.........

VR3215 TV just went black the other night. Can power off/on with red/green LED, but no picture or sound. Reading the reviews, we feel lucky it worked for two years at least, but will NEVER buy Westinghouse again, and will share our experience with everyone we know. What a terrible company.

Bought this Westinghouse 46 Inch LED less than 2 years ago at Best Buy. Yesterday 27 Jun of 14 screen goes black. I find Consumer Affairs and see literally hundreds of similar complaints about Westinghouse. I am going to try and return it to Best Buy, but am sure they'll say contact Westinghouse, and as it appears here in these letters of complaints, there will NOT BE any resolve or refunds. My question to anyone is: WHY IS THERE NO CLASS ACTION SUIT AGAINST THIS COMPANY WHO PROFITS OFF OF NON-QUALITY ELECTRONICS?

I purchased the Westinghouse 46" HDTV on Black Friday special. Too good to be true. TV worked fine for about 9 months. One day I turned it on and the blue light came on but no picture and no sound. Tried to turn it off. NOTHING! Had to unplug it to shut it off. Turned power back on, red light lit. Neither remote nor power button on tv make the thing work. Blue light comes on... Nobody's home!

Bought a tv that broke within five months and the warranty implies there are service center locations near "you" as a customer. The only service centers there are ... are located in California. The cost to ship a tv from Florida to California can cover a new tv.. The customer service is horrible, none of them care. There are numerous complaints about the company and their electronics breaking very quickly. One big scam!

After 3 months the TV will not power on. I contacted Westinghouse and they said I had to SHIP the TV all the way to CALIFORNIA at my OWN cost. Unbelievable. Never again.

DW39F1Y1 / no IR response on TV after one month - Three months ago I called because my Kmart purchased TV quit responding to the remote. I was told to use a camera to verify the remote was working, and it was. I was given a case number and instructed to provide the receipt and a picture of the defect via email. Not sure how you take a picture of a non-working IR receiver, so I just took a picture of the IR window on the TV. I sent that, the case number, and a copy of the receipt over 2 months ago. I've gotten no response to any email since. Last Westinghouse device I'll buy. Customer service can make or break a company and Westinghouse is broken.

I bought the Westinghouse 46" LED HGTV from Costco on 12/29/11... Don't use the tv that much... but yesterday while I was watching it the screen went black and there was no sound. Thought it was the cable until I realized the red power light was off. Checked everything cables cords power strip outlet... won't power on. After reading all the comments sounds like if I used my tv more this would have happened awhile ago. I did purchase Costco's extended warranty through Square Trade, but they are not open on the weekend... so we will see what happens. Definitely, will not buy a Westinghouse tv ever again.

Model VR-3225 - Let's see, where to start? The entire back of my tv is growing a white/cream colored mold. I've used bleach water and a few days later it comes back. I've done this several times and have the same thing happen. Can't get into the crevices to clean, it's not in damp conditions and I'm allergic to mold. Any suggestions? TV's are too expensive to do this... I'd much rather take it outdoors and smash it.

Well I bought it from Best Buy about 2 years ago. Well tonight it decides to just crap out. I'm very disappointed. I paid 650$ for 2 years of tv. That's very unfair to me. Now I have to go see if warranty is going to stand or if I'm gonna get screwed and buy a new tv with money I don't have!!!!! I'm going Samsung or Vizio this time.

Bought this TV on sale at Target. Salesman told me it was on sale because Westinghouse was just closing out this particular model. I said " I am hesitant to buy this because when something looks too good to be true, it probably is". Salesman said no, this TV is great we have had no complaints. He told me they had had complaints about the 50" TV's. I said "Then you can guarantee me that this TV is not going to die or blow up within six months?" He laughed and said "no, it is a great TV, I promise." I really hemmed and hawed about it for quite a while and then decided, since I am low income and cannot afford a $500 TV, I will try this. After all, if it breaks down, all I have to do is call Westinghouse and they will fix it, according to the salesman. Well, as you can guess, I have had this TV for 10 days and it started getting those scratchy lines running through it. It turned itself on after I had shut if off.

I purchased this unit about 6 months ago. It is a 27" combo TV and PC monitor. It will come on and play about 6 hrs then it will shut off. With a bit of patience you can get it to come back on by hitting the power button until it stays on. Eventually it will go off permanently. If I leave it off and power disconnected for three days then I get to go through the same drill all over again. After a while it gets annoying because it is my PC monitor and it have to disconnect the wires and hook it to a monitor that I keep nearby. I also had the same experience with customer service or lack of. My advice, stay away from Westinghouse.

Purchased a 46 inch LED on 12/18/2013 for guest bedroom. Didn't want nothing crazy but felt had a decent picture for price. Well maybe after 6 times being used. One day 4 months later TV will just not on. So get my volt meter to check if power is going thru AC adaptor in which it was. So meant was definitely the TV. Well call customer service and provided proof of purchase. Waited few days, got RMA to ship TV back from NJ to CA which cost me 125 dollars. Called 1 week later and was told will have a new TV shipped out which I was ok with. Well now 1 month later and was told they had no record of me in system and didn't know of any TV shipped back at which I had records of everything and proof of delivery to their warehouse. This company is a joke. I feel sorry for people who don't have their paperwork organized. But as of today still no TV and still no help.

Westinghouse 46 TV LED- model VR-4625 - TV broke at the round part of the base and fell on my granddaughter. My granddaughter was injured from the TV falling. It was bought on Black Friday. The company will not return my phone calls and I am unable to reach them. I just read that other people had the same issues and the company did nothing about fixing the defect. Now a toddler has been injured. I am contacting a lawyer!

How is it possible that a company can receive so many complaints and yet not be held responsible? I wish I saw these complaints before I purchased a TV from K-Mart. On hold now with Westinghouse customer service number 800-701-0680, been 14th in the queue forever.

First let me start by saying I didn't even want to leave a one star review because this company is unworthy of any stars. We purchased a Westinghouse Digital on Cyber Monday 2012 on Target.com. The TV was great for the first few weeks. Then we had issues with blue lines floating across the entire screen, right along the ticker at the bottom. We went to a local Target store where the manager recommended we speak with the manufacturer - so we did. In the beginning, the CSRs were helpful, or so we thought. They were willing to 'help' us, as long as we had a credit card - which we do not and then the end of dealing with us started.

This is actually our 3rd set. The first one wouldn't work with the remote, something about the infrared eye. The second set was digitizing, pixels were not getting a signal, after 3 months. After much argument we were able to get a replacement. Now we've had the 3rd one for 7 months, no problems, and this afternoon we were sitting here watching it, hear a loud bang behind the set, and the set went black. The power strip was fine. The cable box plugged into the power strip was fine. We called Westinghouse and were told to submit the online form and wait. Good thing we kept our 15 year old TV because that's what we're watching now. There will not be any Westinghouse products in our future, ever. I'm wondering if there could be a class action suit filed against the company, after reading all the complaints on this website.

After contacting Westinghouse by e-mail, they e-mailed back directions to "fix" the problem. The fix did not work. I e-mailed back but did not hear from them. I tried calling their customer service number that puts you on hold for 15 minutes then tells you to redial the number and hangs up. After e-mailing a few more times, a representative called, said they lost the copy of the receipt I sent them. Had me re-send it then told me to pack our 52 inch TV up ourselves so they could pick it up and ship it to California (we live in NJ) and that it would take about a month for them to either fix it or send us a new TV. This is not an acceptable warranty service and who wants a TV that turns itself off every few minutes. I will never buy a Westinghouse product again.

I'm in my late 20's my mom is older so she's not aware of how to buy tvs. She purchased a 42 inch Westinghouse on her own. There's NOTHING good to say about this tv. I've seen old box TV's that work better than this TV. It constantly says "No signal", it doesn't turn on, the picture breaks up into green like god knows what, sometimes you can only hear the sound and not see any picture. It's absolutely ridiculous. The cable company has replaced the box 3x's just to humor us. Someway, somehow we got in contact with Westinghouse, they mailed out a refurbished version of the tv, on top of that the tv was wayyy!!!! Smaller than her original tv. After reading the other reviews plus our own experience the only thing I can say is that They are a horrible company. It's 2 other tv's in the house, a samsung and an LG and they give us no problems!!! If you are searching for a TV please stay away from Westinghouse!

Our church purchased this TV for us. Within weeks it had dark lines running through it. Now two or three years later, I can't even get it to come on. I clicked on this site hoping someone would have a solution. Unfortunately all I found was people advising not to purchase a Westinghouse! LOL... Gotta laugh! I have not contacted the company and it appears it would be a waste of time if I did. You'd think with this many complaints there would be a recall on this product!? Anyways… Lesson learned!

50" Westinghouse TV was purchased last year on Black Friday. Only lasted 10 months TV was in use and abruptly stopped, turned black and would not turn back on. Checked power supply and that was fine, most likely internal issues, capacitors etc. I am not a TV repairman and therefore my options are limited to pay $200 to have somebody look at it, spend $200 in DIY parts & because I did not save my receipt my logic being that if the TV last 2/3 years I would be happy. I'm stuck with a very heavy paperweight after 10 months - unacceptable. I'm writing this to warn others this issue with Westinghouse because it seems to be more of the norm than the exception.

I've been waiting a week for Westinghouse digital to return a phone call. I've purchased the 55 inch 120Hz 1080P LED HDTV and it will only play at 60Hz. And I can't get any help with getting the problem fixed. I bought the TV for its 120Hz not to play in 60Hz.

I am a television repair technician with over 40 yrs experience. In the last 6 months I have had almost a dozen of the above model led tv come into our shop for repair. All of them had the same problem. The leds in the backlight failed. As these are part of the led panel assembly, this failure renders the set not repairable. Westinghouse will not supply parts, service information or assist the technician and/or customer in any way, shape, or form. Years ago a tv manufacturer would work hand in hand with the customer and technician to solve problems. Not any more, and of all the manufacturers, Westinghouse is the worst.

Also have a dead 18 month old 46-inch Westinghouse TV just sitting here on the floor for about a month.

Westinghouse LD4655VX LED TV - I have tried contacting Westinghouse through email and have yet to get a reply back. I just wanted to order a replacement part for it and they have never responded! My problem with the TV is very common. The TV will not power on. The reason is the left LED strip and ribbon has gone bad which is a very common problem. So being a weekend warrior I have decided to fix it myself. The only other problem now is tracking down a 64 light and 12 pin stripe for the left side of the TV. Plus a 12 pin cable for that side which is where I believed the problem lies. Have tried to get a response from them to no avail! Too bad the TV is nice if it had been constructed with better quality parts!

We purchased a 40 inch flat screen from Target, and within 4 months it won’t turn on. I contacted Westinghouse for warranty. Didn't even have to show them a receipt. Gave them serial number. They said it’s covered. They expect me to pay for shipping to California. I’m in NJ - $225.00 to ship it. I've sent emails as to why I should pay for this shipping with no response. Very disappointed. Now reading other stories online, I guess I’m not alone! There’s thousands of us.

Most complaints I read concern a problem with powering on. My problem is the opposite: it turns itself on whenever it feels like it. Its favorite time is usually around 3:00 a.m. Other functions it performs at will: changes channels, adjusts the volume, changes input modes, and displays setup menus. The TV is only 20 months old. I will probably donate it to charity and never ever buy a Westinghouse anything.

Honestly, Westinghouse should not be permitted to sell TV's. The units are always breaking down in one way or another. You get a replacement and that unit is worse than the unit replaced. Bottom line, DO NOT BUY ANYTHING OF WESTINGHOUSE... Not even a light bulbs, "they go out too" generally speaking that is. My opinion, WESTINGHOUSE SUCKS!!!

Westinghouse 32 inch HDTV SK-32H240S - After 2 years, screen fading on left side. Best Buy repaired it. Now the TV went black with no sound or picture. Reported it to Westinghouse customer service... They told me someone would call in 24 hrs. No calls. I will not buy Westinghouse products.

What I thought was a great deal on a big LED LCD was in fact taking hard earned money and just throwing it away. After 7months, my 46 inch tv shut down never to turn on again. Westinghouse offers no help. Bought plug, nothing. Checked capacitors, nothing. Checked connectors, nothing. Screen perfect. Just a new tv that doesn't work.

We purchased a Westinghouse 46" TV a year ago and it just powered off and won't come back on. I have checked the breaker box, wall outlet and surge protector just to find that all three are working fine. We left it unplugged overnight to see if it would help but it didn't. I called Best Buy and Westinghouse but because we only had a one-year warranty, they wouldn't do anything. NEVER again will I buy from either of them again. It is not easy for us to spend a large sum of money on anything but to have it only last a year after it was purchased is a rip off. We are now without a family room TV and the money to buy one. Thanks a lot Westinghouse for your reliable products. Signed, Very Pissed in Mississippi.

Purchased a Westinghouse LED TV, within 2 months LEDs started to burn out and a black line was working its way up the right side of the TV. The unit was under warranty and it took 4 weeks to get a return authorization, which did not include shipping costs. They do not have repair centers on the east coast, so we had to pay $99 to ship the unit to the west coast. 4 weeks later, they sent a refurbished unit, which I asked them not to do. The unit arrived defective - the screen was half black and half gray, plus it had the same LED defect black line going up the right side of the screen.

I purchased a Westinghouse Tv about a year ago and all of a sudden it blacks out and no longer works. *Sigh, as I proceed to call the manufacturers they requested I contact Best Buy's corporate and retrieve my proof of purchase. I emailed them all my information then they assured me I would be able to send it back (at my own FedEx cost $150.00) to Chino CA for a replacement. It is now 2 weeks from then and every time I call I'm the 8th and 10th caller on the queue waiting for about 15 mins every time just to get hung up on. I am really disappointed with Westinghouse's messy and unorganized customer service.

Customer Care? Not in my experience. I purchased a 60" TV that didn't work from the moment we got it. No problem, I called in and got great customer service to send it in for a new TV. Was told I would receive a new one in 7-10 days from the time you received my non-working TV. It was loaded on a truck and headed your direction on October 4th. To date, 12/10/13, and MANY phone calls later, I still have not received a TV. Just this past week, a rep finally offered to submit a request for a refund, which I was informed would take at least 4 - 6 weeks!!! I figured this was my best bet at this point, but wanted to speak with a supervisor before going that route. Still haven't received a call from the supervisor. I'm told it's the holidays and he is out and in meetings. It wasn't the holidays back in October when this whole thing started, so I'm not sure how that should affect me, but nonetheless, it does.

I work on electronics professionally. To keep it plain and simple, I bought a Westinghouse TV brand new at Best Buy in Rockwall, Texas. After 10 months hanging in the same place, never moved an on an APC surge and battery backup, the volume would go out and come back on with the PACE CableTV box. I was throw off track simply because I'd flip the Cable box off and back on. That worked the first couple times so I thought it was the cable box. After 6 -7 times of the cable co. doing a reset, the vol would come back on. Then they replaced the cable box, Cable Co, thinking there was a prob, and after a few months the Cable Co, had to do a couple more resets and the volume would fix.

I took the TV apart. I am a Computer Tech. Unfortunately, I did not exactly remember how every cable connects to main board. There is a 40 pin connector on MB, and a 20 pin harness that plugs into the larger slot on MB. What kind of "**" would design such a ridiculous configuration? Does it go to the left, right, center? I tried every way imaginable. 4 hours later, I was "over it." The LCD TV worked great about 6 months. I should have known better. It has a 3-yr Extended Warranty I purchased. Due to Florida lightning and using a custom made DTV Antenna. I think I should slap it back together and screw Best Buy. Like they screwed all of you people!! There are so many tragic stories on here. WHY DOESN'T someone put a STOP to this CRIMINAL organization????

After the nightmare of what I considered an initial crippled customer service process: The RMA services, claims services, and tech support all share one phone number and there is one route to get to all of them, and that route is often backed up (on a long hold queue that did intermittently drop the call from the queue), I did receive a call back the next day (Wed Sep 18) after using a web support form tool. I made several inquiries in several places. The gentleman's name was Corey and he offered a direct phone number to reach him if I needed to. He was very helpful.

Similar song and dance. Purchased black Friday TV 11/23/2012. No longer turns on. Customer service 1-800-701-0680 says I can RMA and give me an RMA number and directions to ship it to Chino, CA, WD Repair Center, Attention: Vidal, 12246 Colony Ave, Chino, CA 91710. I've shipped, and FedEx says it's been received. Now when when I call back to customer service, I can not get any answer on the status of the RMA, or what I should do next. All I get is "Give us your name, phone number, your email address, and we'll make sure someone from claims calls you back as soon as possible."

Got a 39'' LED TV four months ago that started making a high-pitched sound three weeks ago. Filed a case through their website, and they were quick to ask me for a proof-of-purchase, and to tell me how to get my TV shipped to their technical support facilities. Not glad to have to pay for the shipping, but so far that's acceptable.

My 46 inch LED TV lost power today. I checked batteries, sleep mode and changed power cord and called customer service. I was on hold for 45 minutes. Never talked to an attendant. I hung up and called a friend who own a television store and he also repairs televisions. I told him I own a Westinghouse and before I told him what was wrong with it, he said he bet my power went out. He told me it would never get taken care of through Westinghouse and that I needed to shop for a new television. I then got on this site and saw all these people who have the same issues. I'm not going to get frustrated by trying to get the company to be nice and help me because it is obvious that they won't. I still have a tube TV from the 80's that works. This is sad.

I purchase my TV from Sam's Club about 2 years ago. I got it because it was a good price thinking I was getting a great deal! Last night while watching TV it just shut off and wouldn't turn back on. Unfortunately wasn't a great deal after all. I feel that the money we spent on their products should be replaced. Free of charge without having to pay a high shipping fee. I will not purchase any of their products in the future. Very disappointed customer!!

I bought a 46" LED TV at Best Buy in 2011. I bought it because the price was good considering LED's were just coming out at that time and it fit into my entertainment center. Not many 46" were able to fit. The other option was an Insignia brand that they were out of. The picture was really good and it was a great TV until it wouldn't turn on about 2 weeks short of having it 2 years. Westinghouse said I could send it to them and they would give me a replacement. I thought this was great because I only had the standard 1 year warranty. However, I'm on the East coast and it costs about $250 to package and ship.

Tonight, my husband and I saw a great deal on Walmart.com for a 47-in. Westinghouse LED TV and ordered it for $477.00 including the 3-year warranty. About 30 minutes later, I decided to check reviews for this company and its products and I have to tell you, I was so frightened by what I read I went back to Walmart.com and cancelled the order immediately! The warranty was instantly cancelled but the TV is "still processing".

Westinghouse 19" LCD TV/mon. - Bought it used, at a garage sale, for $5.00. I knew it had to be broken bad! I rebuild guns, cars, trucks, computers, TVs, radios, and am an Amateur Radio licensed retired USAF technician... We were taught the basics, plus how to investigate "crime scenes" in electronic equipment, to resolve the real problems! Changed the capacitors that were faulty... works GREAT! Got a X10 UR-73A Platinum Remote, did the search, and it works fine! Remote automatic search Code that I got is 0222...

I created an account just to post my complaint. I must say I don't know if it's going to do any good based on the plethora of emails already received, Westinghouse is still selling defective TV's and trying to do an old bait and switch. I bought my 50" TV in February. On June 1, the picture simply went out. You can hear it but not see it. I immediately followed up with Westinghouse. The initial phone call went fine. I was given a case number. Two days later, no response. I had to call them to follow up and was told it would probably just need to be reset. No such luck.

Like others we purchased our Westinghouse 46" television on Black Friday 2011 from Target. We woke up this morning with it laying face down on the floor. Like several other people, the base had broken causing the television to fall to its death. We'd placed the television on our console table where it had stayed, unmoved, since we purchased it. Obviously with so many similar complaints, this is a manufacturer defect with models purchased on Black Friday.

We also purchased our Westinghouse 46" television on Black Friday 2011 from Target. We woke up this morning with it laying face down on the floor. Like several other people, the base had broken causing the television to fall to its death. We'd placed the television on the entertainment system where it had stayed, unmoved, since we purchased it. Looks like we are out $350. Pisses me off that this is obviously a manufacturer defect with models purchased on Black Friday. I guess nothing will be resolved since the company doesn't care about customer service.

I bought a Westinghouse 46-inch TV. After 10 months, the TV's picture went bad. I called Westinghouse complaint dept and was given case number **. I was advised that they will call me back, but they never called. On June 8, 2013 the TV went black screen. I called customer service and was told to send the TV back to Chino, CA at my expense. I did at a cost of $117.00. I called on June 18th and they said they got TV and looking for problems. I called again on June 27, 2013 and was told the order was placed for new TV. They will call back with a tracking number. They never called me back. I called on July 1, 2013 and the lady took the message and said Westinghouse will call me back. They have not. I want my TV or the money back.

I purchased a 46" LED TV from Westinghouse and the TV was damaged on delivery. The screen was completely cracked. I called customer service and they were rude. They said a manager would have to call me back about the item and to send pictures in for them to review. A week went by and no call from management. I called back myself to check the status of my claim and they told me that my claim had been denied and they refuse to replace OR refund my $500 purchase. I was LIVID! I am seeking legal counsel regarding this matter. I would not recommend Westinghouse to anyone. They very rude. They do not honor their own policies and warranties, and the customer service is a joke. Buyers BEWARE!

The only consolation I can find in my experience with Westinghouse product and customer service is that I'm really not alone. I purchased a 24" television in July of 2012. It has been in my kitchen since then and gets very little use. Two weeks ago, I turned it on to a picture that was unwatchable: vertical and horizontal lines, psychedelic colors, all in slow motion. When I called customer service the first time, it took three tries until I finally got through to a representative as I was disconnected twice. I was told that someone would get back to me within 48 hours.

I'm appalled that the audio & video in the Westinghouse TV set I just purchased on Groupon has started to fail after a few minutes of use. Groupon won't take it back since it's just outside the 14 days, and Westinghouse wants me to pay to ship it back. I would imagine that would cost a bundle to ship. I think it's going out on the street after being turned on maybe 5 times. Don't buy a Westinghouse TV; that would be my only advice.

To all who may see this, my name is Jacob **, and I was given a 46" LED TV as a gift that broke soon after purchase. I speak not only for myself, but all the unhappy customers as well. This product has not met standards like the GLP, GMP and other manufacturing laws set aside to enforce production of reliable products. Westinghouse claims their LEDs are longer lasting and better than the LCDs, but my TV broke 1 year and 8 months into owning it. This is not long lasting and not reliable. When I called 8 times, waited over 3 hours on hold and got one 10-minute call from a tech, they told me it might be the adapter, power supply board or the motherboard. But since it is out of warranty, there is nothing they could do. No replaceable parts, no technicians, no actual technical support.

I would like to complain about their replacement/refund procedure. This has been the worst experience I ever have gone through with any company. The process has taken more than a month. I've dealt with unprofessional staff, both on the supervisory level as well as the customer service reps. The amount of misinformation has been incomparable and I've been lied to on countless times. I've been told that I was not telling the truth on one occasion by the CSR and none of my emails and phone requests has been answered as they should. Consumers beware!

I purchased two LED TV's from Best Buy last year and am so regretting it. Yes, the prices are amazing, but in the case of this company, the saying is true - you really do get what you pay for. The 46" set I bought had issues at the 6 month mark. I called for service and the service tech took a look at it and said basically I'm out of luck and these TVs aren't meant to last that long and left. Unacceptable. I complained about the service tech and tried to get it repaired again but nothing ever happened. Exactly. One month after the warranty expired, the TV just shut off and died. And now it's a big black piece of pointless plastic in my living room. I tried calling customer service like so many other people and couldn't even get through multiple times, and my most recent call was put on hold for three hours. I waited that long of a time because I wanted them to know how ridiculous and unacceptable this was.

After only 10 months, our Westinghouse flat screen just died. The screen went black and stayed that way. Our first phone call to the company went well. We did as told on return information we received by e-mail and sent the TV back to the company. We were promised a new TV within 10 days of the return since this model "has had some issues in the past." Seven weeks later and several phone calls of false promises, we still have no TV and no new estimate as to when we will receive one. Each time we call, we get another answer. Not only will we not buy another Westinghouse TV, we will not purchase any Westinghouse products. We are also using every social media that we can to encourage as many people as possible to do the same.

I bought a new condo that had a new Whirlpool stove. Although I used the cooktop occasionally, I never used the oven because the condo was an office. After using the oven 5 times, an error code came up. I called Westinghouse who set up a service call. The individual that came spent 5 minutes seeing the same error code that I gave over the phone and said it needed a $600 control panel. I feel he was not interested in diagnosing but solely interested in collecting $85 for the 5-minute visit. How many of those can he do in a day? Westinghouse makes a poor product and gives poor service.

Last Friday, I tried to record a show on this unit on my dual Dish Network System. The show did not record and appear to lock that TV from use. I called Westinghouse who emailed me a case # ** and said that they would contact me. That first phone call took many hours to finally get through to someone to talk to. Today, 5/9, I called because I have not heard from anyone. Luckily, I got through right away but was transferred to tech support. I was put on hold for 45 minutes. As I told the tech I have tried this TV on other dish boxes that have TV's that work on them, he told me to connect a DVD player to see if that worked. It did. He then told me I had to go into the menu and set up the RF channel scan. It tried this at least four times and I get this message: Run channel scan. I called back and I was number twelve in the SCU. Can someone help me with this problem? I would appreciate a phone call. Thank you.

I purchased a 46" LCD TV exactly 13 months ago, model LD-4655VX. I purchased it because I figured the brand has been around long enough to be trustworthy and as a single parent of two children, the price was very appealing. I loved this TV - the size, the picture, the sound, everything. It's great looking, but after 6 months I had issues with discoloration of the screen and weird halo effects. It was resolved by turning the TV off and then on again. While under warranty, I was told it was not an issue and no repair was made. Now the TV just died. The main board is just dead, conveniently just outside of any coverage they offer. After googling to try and find a new board, I have come across hundred and hundreds of reviews and complaints all stating virtually the same thing. There is no way they are not well aware of the fact that these televisions are simply junk and these should all be recalled.

I bought a 46-inch TV and it went bad in less than a year of purchase. Westinghouse customer service is kind of strange; they just wanted to get out of any responsibilities. It is not a TV; it is junk. I will never buy this brand again.