Westinghouse Reviews

I had a TV go out without a receipt or date of purchase They addressed my issue in a timely manner. I had a 55 inch Roku TV. They replaced it with a 43 inch TV. I am disabled and did not have any money to replace TV. They were great and I appreciate all they did for me. Excellent customer service.

Purchased the Generator AND 4 year extended warranty (Asurion). Generator delivered and would not work right out of the box. Called Westinghouse and was asked the basic, low-level IQ scripted first level support questions: "Is the battery connected?", "Is there gasoline in it?", "Take out the spark plug and put it back". They would not schedule a service tech until I would confirm I did all of these things.

I bought this 24-inch Westinghouse television for the breakfast nook. It was not near any heat source or smoke. It lasted less than a year and crapped out completely. Don't know if it has any kind of guarantee or warranty, but I probably wouldn't bother sending it back anyway. It goes into the trash.

*WESTINGHOUSE WILL NOT HONOR WARRANTIES.* I purchased a Roku TV from them. The audio became defective within 6 months. After providing evidence and jumping through all the hoops, they agreed I was entitled to a warranty refund. I was told it would take 45(!) business days to process my refund check. It has been 60 days and counting. When I call customer service, they say that because of "unfortunate circumstances" in the financial department, the check has not been issued and there is no time frame for me to receive it. If you ask to speak to a supervisor, you will be told they are in a meeting. They are clearly ripping people off. It's shameful that stores like Best Buy carry their products.

We bought a Westinghouse TV for a raffle to raise money for vets. By the time we plugged it in, we saw the screen was cracked. Best Buy, where we bought it told us it was beyond the two week return policy. They suggested we contact Westinghouse. Westinghouse wouldn’t honor their warranty because they said the screen was cracked. It was cracked when it was sold to us. They could care less if this TV was for a veteran meeting post. Vets should not support this company. There are many more who generously give to the men who risked their very lives so they could build a company where they can rip people off. Sadly, there are no recourses. I am considering reporting them to BBB.

I have purchased Tortilla maker/RotiMaker of Westinghouse that stopped working after few days' use and then I have purchased one more the same, there was 1 I year warranty on this product, company rather will replace the product or will repair it, I have submitted my query in Nov 2023 starting and only Madan is responding that email and saying that he is trying to find out service near to my location. I am staying in Mississauga, Canada. I am totally frustrated and their response is totally disgusting. No one is connecting to me for giving warranty on this product. I am totally disappointed. Please do not purchase Westinghouse products. No one will connect with you in case of customer service or need repair.

Was having problems getting Prime Video to work on my new TV. Called 3 times and spoke to 3 different customer service reps. None to understand English enough to understand exactly what I was having a problem with. I went to Amazon Prime and it got solved in less than 1 minute. Because they could understand ENGLISH. I have No Problem with someone not being able to understand English or any language other they can not work in a customer service position dealing with **. In my option this ALL is the Full responsibility of the Westinghouse Company. Very, Very POOR customer service company.

I bought a Westinghouse iGen 4500 generator from Westinghouse last year. I like the generator. It works great, when it works. However, the battery died on it and now I can't find a replacement battery. I ordered one from Westinghouse but they sent the wrong battery. The customer support response was only "you can ship the battery back to us." No other offer to help me get the correct battery, no offer to pay for shipping the wrong battery they sent me back to them. I can't use the generator without a battery to start it. I am very disappointed in their lack of customer support and will never buy a Westinghouse product again.

I bought this brand thinking it would be a good TV and the company would back their product. The first TV I bought on July 17, 2023 and it quit working. Amazon replaced it on July 25, 2023. The second TV quit working on 9/25/23 and I contacted them. They even tried a factory reset & it still didn't work. Well, I was really, wrong about Westinghouse. They said to get a refund they expect me to pay for an electronic TV removal (with pictures of proof) that costs more than the TV did to start with. It should not be my place to dispose of their bad product. I am completely dissatisfied with the company and will never buy from them again!!!!

This TV has terrible streaming apps. It resets itself continually. It freezes up, shuts down, loses sound, and has been a total disappointment. NOT what I expected from Westinghouse. Chinese junk now.

I have requested help from their customer care department for a small piece to my power washer. They have assured me they can get the parts. I have been dealing with their runaround since JULY! I love the power washer. But How can they have such horrible service and care for their products? Beware of their fake promises.

Westinghouse will never allow you to have your equipment warrantied because they don't pay the companies doing the work. So most companies are suing them. Plus if you are waiting on someone to call you back you might just pass away from old age before you hear back from them. But hey look at the other side, if they find a company that is still willing to do warranty work for Westinghouse it will be an hour long trip to get service. At your expense.

After a few months TV started to get static sound on a normal volume, emailed them and they gave me the run around for months about the receipt, it was bought from BJ's Wholesale Club and their receipts are horrible. Finally 6months later they accepted it and told me to dispose of the TV at a recycling center and take pictures of the guy doing it, send it to them then they would refund me. I don't trust them and I rather keep the TV the way it is than have to buy a new one..

Very disappointed in this TV. I have a couple of different brands of smart TVs, and this is the only one that has this issue. Every couple of weeks the TV suddenly loses sound and has to be unplugged and then plugged back in to correct the issue. Sadly, apparently I am not alone in this issue, because when I googled the problem that's how I discovered the "fix". It just happened AGAIN so that's what prompted me to write this review. Avoid this brand in Smart TVs!

It runs smoother than we could have hoped for. It is efficient and quiet. It runs all of our appliances great. We will be taking it on our trip to Canada in a few weeks. We are very satisfied with our purchase.

I purchased a generator in March of 2022 and it comes with a 3 year warranty. It turns out the oil sensor wire needed to be disconnected. When I asked if they would replace the part, they said they couldn't because it was part of the engine. They offered nothing other than that I needed to check the oil. I would have expected them to exchange the machine if they sent me bad engine parts, but they have not offered anything. Also, their spark plug tool they sent me doesn't work, so I asked them for help fixing that and they told me I had to take it to a service place. Totally defeats the purpose of a warranty if you ask me. Those parts are necessary to properly maintain the unit. I am extremely unhappy.

I purchased my TV from BJ's Warehouse via their app. 10 months later the liquid in the screen began to pool in the corner and the frame was actually melted and hot to the touch. (I had the TV on for roughly 20-30 minutes.) I called the support line and was directed to email information and pictures. No problem, until I was asked for proof of proper disposal. I was not made aware that this is "standard operating procedure" - and now I'm told they cannot "move to the next" step without these pictures. Then they said since I did not send the pictures, get the signature of the person that witnessed me dispose of it.

I bought a 55 inch TV from this brand at Target 8 months ago and it already had a problem. A band appears at the bottom of the TV which duplicates and discolors the image. I contacted the manufacturer to inquire about the warranty. The answer was absurd. That they would not exchange the product and that I should recycle it and that they would later return the amount paid. However I went after recycling and companies want to charge 150 to 180 to recycle and give a receipt. That is, there will be almost nothing left of the amount paid for me to have another TV working. They have no respect for the consumer, a real scam. Worst quality brand. Run away from her. Do not buy anything from this brand. They do not assume the problems of their products that are of poor quality.

Bought a 75" Roku enabled TV and the Roku remote was missing. Sealed box so Best Buy would not help. Called Westinghouse customer service on 9/30/22 to open a case. Never heard back. Called again on 10/06/22 and happened to get the same original person on the line. He explained to me he submitted a request to the warehouse and has not heard back - no other information available, just waiting on "them". Basically no help, so I asked to speak to a supervisor - would have one call me back - no callback. I called again on 10/13/22 - "still waiting on warehouse to respond"-no supervisor available again-gave me number to corp office in CA-called there and got VM - left VM - no call back. Called again 11/16/22 - waiting on warehouse-no supervisor available-will have supervisor call me back-verified corp office number in CA-got name of person at corp office that I would be calling-Ibept **-no call back from sup.

TV image became un-viewable from internal issues, needing to jump through hoops for a replacement, terrible support based in Philippines that don't speak good English. A requirement to recycle the TV before getting a replacement.

I brought a Westinghouse 43 inch Roku tv and whenever I want to watch any streaming channels like Netflix or Hulu I have to keep unplugging the tv and plug it back up to get any sound. And this isn’t the first time this happened either… Just giving a heads up.

I purchased a brand new igen 4500 and from the beginning I was experiencing issues. I had to take it to a service center twice to get repaired and the unit only has 5 hours of total run time!! Even when I took it to the service center they respectfully told me that these generators are made very poorly and break down all the time. After they replaced what Westinghouse told them to replace the unit still ran poorly. I have been calling westinghouse for over a month and no one will answer nor call me back. Since I wasn't getting a response from them I tried to diagnose the unit my self. I turned it on and the unit started to spark and caught on fire. My niece was close by playing and could have gotten seriously injured but westinghouse still doesn't care and won't return my calls. Do not waste your money on these pieces of junk. Everyone I know has had to return their units due to them not running correctly and when there is an outage they simply can't be relied upon.

I purchased a 55” TV and it worked well for a few months (purchase the extra warranty or just buy a different brand). The remote only works for the power button now, HDMI ports have constant issues playing sound, constantly opens Google Play in the background even tho the remote has no batteries. Using it without the remote doesn’t work as the TV itself doesn’t have all the buttons on it to function fully. Tried several universal remotes and none have been able to connect. It may seem like a deal when you're purchasing it but I would say pay the extra couple hundred bucks and purchase a decent brand as this one is complete garbage.

I paid for a Westinghouse Power generator and was sent a wpower.com/bonus registration card to rate their product and receive a generator cover for my $1,200 dollar product FREE of charge. I provided my review and never received any cover or got a response to my inquiry about this with Westinghouse. Item purchased was the Westinghouse iGen4500 Super Quiet Portable Inverter Generator 3700 Rated & 4500 Peak Watts, Gas Powered, Electric Start, RV Ready, CARB Compliant.

Only buy this if you do not have a cap on your internet. I have a cap of 160gb per month. Within 2 1/2 days it used 62 gb of data. You cannot change the display to stream at a lower speed. Very disappointing. I am returning it to the place where I purchased it.

My TV lasted a year. I woke up this morning and there was internal damages. It was working perfectly fine last night. I just don’t understand why and how this happens. Westinghouse doesn’t want to help replace it. I had terrible experience with customer service. It sad.

For such a large screen TV (52 inches) it has excellent sound quality and I love having a Roku built-in. The picture is crisp and clear and with this TV being a 4K, it really does make all the difference!

I have a Westinghouse 48” smart television. The television works really good. The picture is very clear and the colors are great. However, it takes several seconds for the screen to warm up before it comes on. And the remote is not very user friendly. It has to be pointed directly at the television and the buttons pushed really hard to control anything on the television. I’d seriously consider a different brand if I were to purchase a new television.

My Westinghouse TV has clarity, just the right degree of sharpness and coloring. It looks very natural. I love the Roku aspect of it. I haven’t had any problems with it. I bought it 8 months ago. I have decided this product is worth making known my opinion of it which I seldom do.

I bought Westinghouse 50 inch tv in November. Within 3 months lots of jumping lines started appearing on screen. I called customer care and spoke to them regarding warranty, they did not respond properly. After couple of call they said they will refund the price excluding tax. Why would customer pay the tax for a product defect. They are not ready to replace or repair the product.

I evaluate the Westinghouse as a quality brand and very dependable. It satisfies its capabilities and specifications as written and I highly recommend this generator. Shipped and received with no damage.

The company says they will send you a cover when you provide a review of the product. They never do, and customer service NEVER EVER EVER answers an inquiry. It's a very big disappointment. The product itself has all around the best specs for the price.

I would highly recommend this Westinghouse generator because I've had the opportunity to use mine twice so far. The power went out, and I connected my refrigerator, upright freezer, the television, lights. And entertainment system. My generator just kept right on pushing out the voltage needed to power my appliances. I recently purchased an electric fireplace heater. If the power ever goes out in the winter, then I'll see how it performs with the heater as well. All said and done, it has the watts needed to get the job done, and it also runs on gas or propane.

This thing is a work horse, The only downside it is very NOISY. I thought it wouldn't be this loud but it is. So if you're looking for something you need for your home you better have long extension cords. One doesn't want to hear this thing too close to one's home.

Westinghouse is a good generator and comes in handy when needed. It's best in an emergency and very easy to use and instructions are very handy also. I'm glad that I have this generator in my possession.

I have used this over 11 times in various storms in NE...Always started after sitting AND always within 3 or 4 pulls...As a full size generator the noise is not terribly loud...I would recommend this to anyone...very reliable and enough power to get me and my family through storm related power outages..

Bought house with 3 year old unit. It’s absolute garbage. Dumped money in hand over fist. Replaced everything you could replace. Heater can’t keep house 62 degrees. Electric skyrocketing. I’m living without heater because of it. The only thing worse than this unit is the manufacturer. Wow. They have developed some ridiculous requirements to try to get you to give up. Even if you follow their insane demands there is no hope for unit. Nortek Global HVAC. Run. Don’t walk away. Run. Westinghouse ET4BE-048KA split system heat pump 4 ton.

Our stove/oven is almost 37 years old and still working. It had features I never used until recently. Only the oven gasket is starting to show its age. I also had another appliance by the same company and they were quite helpful with customer service.

I was expecting a internet TV. All input no output to internet. No Browser for internet. Loading channels are slow. My router 5k with 433Mbps. TV shows Wifi connect 53Mbps. I have searched internet to see the baud rate of this TV. No information that I have looked for. I am expecting they used old laptop modems that works at 56kps. I have seen the latest electronics or new that they are making with old tech parts to make loads of money. Built with old bluetooth, network cards, screens older CPU's and memory chips. They are putting out junk, They don't work like suppose to or dies within 2 years.

Having issues with our tv we purchased this year. Asked Westinghouse for a copy of the warranty. They told me they do not have one. I smell a fish. This company has the worst customer service. I have been trying to work with them to get a refund. It’s taking forever and they do not help you on the phones whatsoever. Their emails are short. They don’t explain anything. They are a scamming operation.

You have to wonder about the products as they try to get you to leave a review in exchange for a "free generator cover" - and then never send the cover (been over a month now), nor follow-up on multiple (8?) contact attempts (been 2 weeks now since the first attempt) other than an automated reply to say "we're busy". Then, when you leave an updated review outlining this misrepresentation, they deny the less-than-positive review with an email that says "Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!" So, they trick you in to leaving a review, and only allow positive reviews. This is not indicative of ethical company. Sad really. I thought the generator seemed decent.

I bought this 55” 4K tv from Canadian Tire on SALE for low price of $289. When asking questions to staff about the mountain of Christmas TVs they seemed to be dodging the questions, so cheap I bought it, I mean 4K. How bad can it be? Absolute garbage, 5 min after getting home the colours and settings were wrong, and it freezes a lot on digital antenna signal, YouTube, pretty much every day I have to reset it, asking Canadian tire for help they said to bring back to store and exchange, for another piece of junk, but at least they do offer exchange. Anyway the solution they said, Westinghouse told them to tell customers to unplug the tv and plug back in. I gotta do this every-time?

I bought a 50 inch Westinghouse tv a couple hours ago. Got home and set it up. No audio. I was very excited about this purchase, now I'm very disappointed. Just got off the phone with their customer service agent. I've been asked to return the TV. On whose cost? Now I'm going to spend time going to drop a tv I just bought and unboxed and probably have to return to pick another!

Great unit that has been very dependable and reduced my energy bill. Had some issues when it was 1st installed with a bad board but company quickly solved my problem with no costs to me! It has been going strong for 10 years! Hopefully it will last another 10 years!

Bad quality, only last 3 years, picture colors all faded and went out. This TV was a waste of money! Bad quality only lasted 3 years. WE bought it at Target here where we live 3 years ago, it is dead now, we hardly used it, the picture is shot, colors fade, colors go in and out or black and white, it started acting up a month or two ago, and now is almost impossible to watch or enjoy. WE bought this on sale at Target the 55 inch Westinghouse for about $240 at Christmas time. Westinghouse obviously does not make good quality TV's anymore. You would think a TV would last 5 to 10 years or more like they used to. Now you are lucky if they last 3 years. Buyer beware with this tv, the picture will start to go after just a few years. They are made cheap and not meant to last long. Spend more and buy something of better quality. This was a very disappointing purchase.

First week the remote failed. Contacted Westinghouse and they said they would replace... under warranty... No kidding it's only a week old. Never received replacement and can not get any answers. Now the tv is shutting off by itself, colors appear out of nowhere, must update every single time I turn off, loses its video source.. I mean really??? It is now 3 months old!!!

Updated on 02/11/2020: This is a update on WH TV WD50UK4550 serial number 0680v63000260. So they have done nothing at all for me. All I hear is I, "We are sorry you are having trouble with your tv." The customer care is the worst I have ever seen and I truly mean that. They have promised me the moon and gave me 0. I ask to speak to a higher up manager or someone that's in charge. Well that's a big no. I have told them I live on disability and can't afford to mail them this 50 inch tv to them and get insurance. The people in customer service will tell you just what you want to hear and not the truth. I know the refund policy says to mail it. I know I should have read it first but a friend picked it up for me. They work at the store I got it from.

Bought this TV on Nov 3 2018 and on Dec 8 it quit. No power, just a black screen, called Westinghouse and as it was over their warranty period would do nothing after they walked me through a reset procedure. Was told too bad, and as they don't have a repair location near to me they could not even recommend a location to have it looked at. I have since found lots of bad reviews online.

I purchased a Westinghouse TV approximately three years ago. Until now, it’s worked fine, but now that I no longer use cable, I need to use an antenna. I purchased a couple of antennas and installed them on my Samsung TVs with no problems. When I went to do the same on the Westinghouse, an error code came up and stated that I needed a code to access the antenna port and I needed to call in or go online to do it. What?!?! Whoever heard of needing a code to use an antenna? I reached customer service and was given a case number for reference. I then went through all the different steps of trying to use the antenna with the agent. Very frustrating experience! She concluded that my tv was broken and I needed to take it to a television repair shop. Huh? I don’t think so- my brother is a television repair man (for many many years) who has never encountered this type of problem.

Roku tv remote never worked. Company won't replace as I wasn't the purchaser. They hated started this roku tv line in June 2019, so they know the remote is faulty. Don't want to replace. I'm not buying their product and hope others take heed.

I’ve been fighting them since I purchased this 65” 4K smart tv. It will not stay connected to the internet even hard wired. They refuse to help and only ask for more pictures and information that is impossible to provide considering it has to come from Best Buy where it was purchased. But Best Buy doesn’t supply that information. So they have their loophole to never stand behind their products. I’ve learned a lot through this. Never purchase a product from a business that won’t stand behind the products they sell. If they say they have a year warranty then Best Buy should stand behind it if they won’t. I have purchased many things from Best Buy over the years but I will never do business with them again. I honestly try to shop local and keep my money close helping the community but I can’t with Best Buy anymore. I’m done and going to throw this brand new 65” 4K tv in the dumpster. Please save your money and never buy a Westinghouse tv.

Spent hours with Comcast (they even sent new cable remote free) then Westinghouse. Westinghouse then told me that a cable remote will turn the TV ON but not OFF. Had to keep 2 remotes just to turn it off.

Have had this two door upper with crisper drawer and pull out freezer for 4 years. There have been no problems at all. We keep the bottom vacuumed from lint and dust balls every three months. It sounds and works great.

I really like my Westinghouse 48 in flat-screen tv. Definitely a great tv for the price and features. Nice picture. Doesn't have all the bells and whistles, but it's a great value! Would definitely recommend it for sure!

For the value this TV is a great buy, has all the features you need in an more expensive brand. The pic is clear and color is sharp. Sound is surround with clear crisp sound. I would recommend buying Westinghouse brands to anyone looking for a sound product for great price.

The tv is a great smart tv but it should have more apps or be able to download more. The apps are very limited unless you hook up a fire stick or other device. We use the fire stick and it's an awesome tv.

I got my Westinghouse microwave on sale to replace a microwave. I have used it for over 10 years without any problems. The buttons to operate it are large and easy to read, the bell is sufficiently loud. The white color goes with any decor. Inside there is a glass plate that revolves so the food cooks evenly. The walls are easy to clean in case something splatters inside. The microwave is also relatively light so I can easily move it to clean under it. I like that there is a clock to indicate the time as well. I would definitely purchase this brand again and would recommend it to friends and family.

I purchased this microwave because of its smaller size. It was difficult to find any microwave under 22 in. wide to fit under the counter space allocated when our kitchen was redone. I also did not want a built-in under the counter or one mounted above the stovetop. We have had many microwaves over the years and all of them worked very well, including the present one. Size was our biggest issue. More manufacturers need to make them smaller in width.

This is definitely a fantastic tv for the money. Great picture, sound and quality. I think that you could spend more money on 55 inch televisions, but this is more bang for your buck - and one you will be happy with for many years.

I purchased a television with a built in DVD player from Best Buy a month ago for my son's birthday and while the television works fine the DVD player quit working, so I called Best Buy and was informed that because I didn't have an extended warranty (which I wasn't offered at the time of purchase) I would have to call Westinghouse. Horrible customer service, the rep couldn't understand me and was having me look for a button on the back of the television that wasn't there. I explained there was no button on the back of the tv and then he had me do a factory reset and nothing. Now I have to send pictures and proof of purchase to get it fixed. If not resolved quickly I will be calling consumer protection and the state Attorney General's office, this could've been a simple fix instead of a 3 ring circus.

We had this t.v. for 3 months. 3 months. That's it. Then one night it just decided to completely wig out. Would not allow us to do anything with it. It just kept turning itself on and off, on and off. We tried unplugging everything, tried taking the batteries out of the remote. Nothing. Nothing worked for this pos t.v. Very disappointed. WASTE OF MONEY.

Contacted Westinghouse on November 12, 2018 about a TV that no longer was displaying a picture. After speaking on phone to a representative with Westinghouse warranty department, I sent an email with the requested info: pictures of my TV, serial number, and copies of receipt. After this, I received an email that I needed to show proof of recycling the TV at a recycling plant. This would include pictures of the TV, pictures of the place it is being recycled. I completed this and sent an email back with the pictures on November 30, 2018.

Always been impressed with it from the start, but recently, the picture will blink out, every so often, and then come back after a short time, such as 5 seconds. Only every so often does it not come back and we have to turn off the TV and turn it back on after 5 to 10 seconds. Then, the picture is good, again. Otherwise, has been a wonderful TV with good vision and excellent service.

Received the 55" ultra high definition TV for Christmas. Picture is excellent but after the first week had to unplug the unit twice because the controls locked up. Last week it started dropping the wifi every time the Set was turned off. Now it will not even connect to wifi. Contacted Westinghouse support only to find that they wanted money to talk to a technician, but advising you get it back if you are not satisfied with the results. This is the most appalling experience I have ever had with a company. I also understand that I have to send the unit back to them (at my expense) to get the unit replaced. Never again will I buy or recommend a Westinghouse appliance. Will use as a secondary unit and replace with a better name brand smart unit with a real warranty. THIS WAS A GIFT SO DO NOT HAVE A RECEIPT.

I am very disappointed in the lack of guarantee they offer on products. I purchased a TV that died after 3 mos. The warranty claim sucks! I have to pay $135 to ship you the TV when the TV only costs $200 to begin with. And since they can't replace the TV, I still have to purchase another TV.

You truly get what you pay for when it comes to TVs. I bought a 55 inch Westinghouse TV for $300 from Target during Black Friday in 2016. Model DWM55F1G1. It’s only been 2 years and it’s now nothing more than a paperweight. It won’t power on. I get a little red light at the bottom of the TV that comes on indicating that it’s plugged in but no picture or sound. I called Westinghouse and they told me, "Too bad son, nothing we can do for you. Call someone else to fix it for ya." Please, please, please spend a little more and buy a TV that will last. Don’t buy this brand. Westinghouse TVs are absolute junk and the company has doesn’t care about brand value or customer satisfaction.

So I guess Westinghouse gets a bad reputation. This is what I can tell you about mine. We bought this TV years ago when flatscreens were barely a thing. To give you an idea of the time period I'll share with you the inputs it has. It has on air regular TV, HDTV the new "over the air" television signal, VGA, 2! Yes 2! Component inputs, composite video, S-Video, and 1 yes just 1 HDMI input. HDMI was barely becoming a thing and component was the go to in High Definition at the time.

I bought the 42” LED TV from Best Buy. After less than 5 years it stopped working. It powered down and won’t turn back on. There is a red blinking light but I am unable to get the TV to turn on. This is definitely a defective product. I paid over $600 for this and now it does not work.

I wanted to share my story because so many were poorly rated. I bought at 42” Westinghouse flatscreen on a good deal and it works great. Sound quality isn’t great but it’s perfect for a bedroom. The remote seems slow and a bit awkward but other than that perfectly happy with my purchase. Remember, people share only negative reviews usually, so think about how many happy people there are as well with their TVs. Also it might be the difference between their “smart” tv which seems to be where the issues are, versus non-smart, which is what I have. Makes me want to buy a Samsung if I go Smart... but I heard their TVs have issues too. Welcome to software and bloatware TVs that mass produced and highly undersupported.

Purchased a TV that did not work properly from day one. Notified Westinghouse and they put us through a series of troubleshooting steps then pictures of receipts the TV and videos of the TV not working. Once we gave them all they wanted they informed us that they did not have another TV in stock. They were refunding me my money minus the tax I paid once they RECEIVED the TV. Not only did I pay for shipping to receive the TV, I now have to be 80 dollars to ship the TV back. A product that did not work properly from the day we purchased it. This company makes its money by taking from its customers. I would never recommend them to anyone. First and last time purchasing with them. Save your time and money. Buy an LG or Samsung product. They stand behind their products and have amazing morals and customer service.

I purchased a 50” Westinghouse TV on Ft Lewis store (AAFESS) this Feb 2018. In Oct 2018 The TV is unserviceable. When I turn it on the whole scene is green. I contacted Westinghouse. Their warranty is a year, they did troubleshooting. When that didn’t they wanted photos and receipts. I took photos and send them all the information they have requested. They replied that to refund me the money I would have to mail the TV to them. I asked will I get refunded for the shipping on a 50" TV, they said no. I told them shipping a TV of that size will be about the same price of the actual TV. They said no sorry, I suggested to them that I can take the TV to one of their authorize location to validate the return of the TV. They said no again. I tried to be patient with them and can’t find a solution. They are the worst company.

Remote has to be just perfectly aimed to work; can't hold a wireless connection. Speakers face down, so sound is terrible. Choice of streaming channels is VERY limited. If using an antenna and you want, say, channel 6.1, you can't just hit "6" and then hit "up" to get 6.1. If there is no channel 6 the TV goes back to your previous channel. This TV is a bad joke on the public. My housemate bought it a few months ago and left it behind when he moved. I'm not surprised.

Had T.V. mounted on T.V. wall mount. Noticed T.V. tipping outward. When checked the back of T.V. where mounted was actually cracked apart... T.V. was about to fall. To me this is a safety issue. It could of fallen and hurt someone. Phoned company. That I guess was a waste of time. I guess safety is not a issue with this company. Would not recommend this brand to anyone.

I own 13 Televisions and bought a Westinghouse for one of the outdoor rooms, thank God I only bought one Westinghouse. Has to be one of the worst TVs on the market. Half the time the remote doesn't work unless it is 2 feet from the TV and I could eat lunch in the time it takes to change from channel to channel. I should have reviewed this before I bought it. It was cheap so I gave it away...

I purchased TV a few months ago. Now it’s blacked out. Not turning on, went to Micro Center. They said I should call Manufacturer. After I called Westinghouse the process is horrible. Almost impossible so stay away from this product. It has a 1 year manufacturer warranty but its shipping, receiving, and refund will take over 3 months. That is what representative told me.

I’ve had my smart tv for only 5 months and as a gamer my tv is very important. I was in the middle of a gaming session and it just blacked with sound still playing, I turned it off then back on but it just showed the logo then blacked out again. Just so you know, you guys have the worst televisions ever!!!

If you want to buy a quality TV, don't buy a Westinghouse. Mine was defective, the remote won't work. So what does Westinghouse propose? Return my TV, wait a month, then get a refurbished model. Or, recycle my TV, wait a month, and either get a new one or get a check for what I bought my TV for. Why should I have to wait a month to get a TV? Why did I buy a Westinghouse and not a good brand, like LG, Samsung, or Sony? Their customer relations take days to get back to you and honestly, their return policy for defective TV's that are under warranty is truly awful. Don't buy from them, you get what you pay for!!!

I have never had as good an appliance as this one. It was originally my parents that bought this freezer 40 years ago (Yes you read that correctly). And over those 40 years it's fallen off of a trailer onto the highway at 55 mph and many other things and it's never had a problem or needed any kind of repair, and to this day still runs great and quiet. I hardly doubt they make them like this anymore.

I purchased a generator about 2 months ago. I paid extra for the push button feature. Approximately $875.00. During the first storm I could not get this feature to work. So, my son who is a professional mechanic came over and checked it. Jokingly, he hooked up the battery. We laughed then he did an amp reading. Well, it’s a good thing it wasn’t hooked up. The battery is charging 13.5 times too fast. It can and will explode if used. I contacted Westinghouse. They told me to send a picture of the receipt and the generator info. Model number etc. which I did. A week later they said they would send me a repair kit. They sent me a new battery that didn’t fit as well as a wall plug that didn’t go to anything.

I have had this refrigerator for over 12 years and have never had a problem with it. It keeps my food cold and the freezer has a quick freeze that freezes my store bought food in minutes. It is a great refrigerator.

Bought a 40" Smart TV. Had issues with remote, thought maybe batteries were not good... Changed them. There was no difference then not even a month after purchasing the TV remote stopped working. Was told to contact company so I did, told them the issue was told to use my phone camera to test remote. Remote does not work... Was asked to send info receipt and pic of model and serial numbers, so I did. Then was told had to wait for support team to go over my info. This was Apr 3rd 2018 then finally got a response on Apr 8th stating that support team would try and locate a remote for the TV and IF they CAN find one they would send it to me and I would get it in 48 hrs.

I bought a 40 inch Smart 1080P LED HDTV on March 4, 2017, the sales staff at Best Buy gave us the wrong TV so had to go back to Best Buy and exchange so it puts the original purchase date at about March 13, 2017. They did not adjust receipt. TV had signs of not working but thought it was the cable and then completely quit working on March 15, 2018.

55 inch flat screen - Purchased from Microcenter (never again) and purchased a 3 year extended warranty. This piece of junk quit after 3 years and 2 weeks. I thought I would be ok because the original 90 warranty plus the 3 year I would still be covered. Wrong. The extended warranty starts when purchased. So I have 2 warranties on it for 90 days. So it goes out to the curb on trash day. Will never buy a Westinghouse item again. And will never shop at Microcenter again.

I bought a 55 inch Westinghouse Smart TV February of last year. It had 2 year warranty. It would freeze up and then won't go on or off and I would have to unplug it to get it to work. Last week it just went off and TV won't work at all. Called about my warranty to see about getting it fixed. Emailed them back and forth. They said the warranty was no good because I plugged my TV into a surge protector in the wall.

I have purchased and I have been using the Westinghouse SMART TV 32inch LED Model WD32FBE1001 for a few days using the Internet and my YouTube Red account, with my music, videos, and pictures from my USB Thumb Drive and viewing TV as regular broadcast and I am very satisfied. It was a snap to set up and to get connected. It came with a well written quick start card and user's manual that is rare these days and this helped me get up and running quickly. It connected to my secure wireless network and had the interface that allows adding complex passwords and allows connecting using secure protocols with AES encryption.

I wish I had read the reviews here before buying a Westinghouse 50 in 4K Smart TV from the Best Buy in Brentwood MO at the advice of their salesperson. Like many others, after only four months my TV would turn on but have a black screen, no video/audio. I had not purchased the Best Buy protection program, so was instructed to contact Westinghouse's offshore customer service center. After repeated phone calls and emails, including sending a ridiculous number of photos of the TV in its 'non-operating state', I finally received a confirmation from Westinghouse that they considered my TV to be defective and would be replaced, and provided very specific directions that I ship my TV in the original package to freight terminal in Los Angeles at my expense (no drop offs allowed). Unlike most other reviewers, I paid UPS $136 and shipped my TV as instructed.

There are few times I can recall that I’ve been absolutely appalled by a company. This ranks pretty high. I bought a TV on Black Friday from Westinghouse. It was my husband’s Christmas present. Unfortunately, after setting up the TV and turning it on, we noticed a line all the way across the picture. The process to get this fixed is horrendous. You wait on hold for hours, once you speak to someone they tell you that you will be contacted within 24-48 hours with the next step but won’t just take care of it while you’re on the phone. On top of it all, they make you go through great lengths to get a refund or a replacement product. You can’t speak to anyone from the actual company because their call center is contracted out. I will never purchase anything from this company again.

Purchased first one in 2013. After a couple years it wouldn't turn on anymore. Bought a second one (50" flat screen tv) thinking it might be a fluke. After 2 years THE SAME THING HAPPENED. The unit will not start. They began getting difficult to turn on then suddenly nothing. Even unplugging them and replacing the plug. The starters are gone. So am I. Will never buy another. Refuse to send them back. I'm on a limited budget and will listen to my 30 year old radio until I can afford to buy a reliable brand. Not happy.

Trouble from day one, screen freezes up. Less than 1 year old and no picture or sound. I called Westinghouse and they had me run diagnostics and then after over an hour told me it was defective and to call another number for warranty help. I was on the phone with them for about 1 hour also and was told I would have to pay and be responsible to ship it back to them. So I called Target where I bought it for help and was told I had to go through Westinghouse. Both have lost me as a customer. After checking Target's review on this 55 inch led UHD 4k Smart tv, it has happened to several others.

I purchased a Westinghouse TV. Brought it home, used it some and it just stopped working. Called Tech Support - they want me to return my TV at MY expense even though the TV is under warranty and the TV is having a "power fault". Their warranty is crap - DON'T BUY WESTINGHOUSE ELECTRONICS.

I purchased a 50 4K Westinghouse Smart TV from Best Buy. After 10 months the TV would not turn on. After confirming with Westinghouse that the TV was defective, I was told to return the unit in its original packaging at my own expense (hundreds of dollars). This was not going to happen. I consulted with a TV repair company near me and was told that it was not worth opening the TV as it would cost more than the set was worth. He said that he is seeing this happen more and more with low end TVs. Basically you get what you pay for. He recommended several quality brands available at Costco. I bought a Samsung that will be covered for seven years (just $30 additional). If at any time I need service, they will come to my home to repair or replace. I am disappointed in Westinghouse and will never buy another product from them. Inferior product, disgusting customer service. Please learn from my experience.

I created an account just to write this review. THAT'S how frustrated this experience has made me. I bought a 42" Westinghouse TV two days ago. The screws used to attach the base pieces were not included in the packaging. Six screws. SIX. SCREWS. I wrote to their customer service department using a link from Westinghouse's website and a rep replied the next day. The reply consisted of a request for a picture of the serial number on the TV along with a picture of the receipt showing I paid for it. Really, guys? I could waste less time driving to my local hardware store to purchase the screws for less than a dollar. But what the hell, I played along. I took the pictures they requested and shot an email back to them. Here's the cherry on top: my email was RETURNED as "the recipient's mailbox is full." LOL

Westinghouse 55 inch Smart 4K ULTRA HDTV lasted for 5 months. I guess that what happens when you buy cheap stuff. Bought it back in May and it all black, no sound or image. Customer service is a joke. I would need to send the TV to them. To get it fix another 300++ dollars.

I bought this TV online from Target 11 months ago and about one month ago the sound started warbling. So I had to remove my sound bar, otherwise it would have driven me bonkers! Since I had a warranty I called Westinghouse. After at least 20 plus emails, I haven't gotten nowhere, because they want a store receipt, even though I send them a picture of the invoice AND my credit card statement, which is NOT good enough. Needless to say, I think I am getting the shaft here!

If I could give 1/2 a star I would. This TV has a 10 second or more delay between every selection. Many as won't even load because of the lag of this TV. It is the worst experience I have ever had with a TV. It is 2 months old and it has been this way since day one. It was a TV for my bedroom. It's useless in my opinion? I have to use the Amazon stick even though this is a "Smart TV". But the stick works better but still has a delay. Terrible, terrible, terrible.

Westinghouse 55 inch Smart 4K ULTRA HDTV - Bought this TV via internet and had it delivered without any events. Set it up on the wall and worked fine for about 2 months then I experienced a "no power" issue. I went through an extensive diagnostic period and still no power. The damn thing just would not turn on. I attempted to send it back since it was still under warranty. I found out that the defective TV would have to had been sent back to the manufacturer at my expense; that would have been $350. What a joke; the warranty is a joke and useless; the product is a joke. Don't buy this product. It is N/G.

Stay away from purchasing any of their products. 55 inch tv died 9 months in at end of August. Contacted them. First they say although warranty states over 50 inches they in-house service they don't. After 2 weeks they determine it's bad and will replace with refurb. Catch was had to pay 25 dollars to recycle it and show them receipt... unrefundable... 6 more weeks and numerous phone calls and emails refurb arrives. Defective... lol... call them yet again... said send pics of tv including serial number and they will have shipping company pick it up and issue refund on tv purchase price less tax only. Forget the recycle fee.

I purchased a big screen tv February 5. Mounted it on wall. Was working until September. Went to bed tv was on. Woke up tv is black with a circle type thing in left corner. Contacted Westinghouse and they are saying I impacted tv. Well if they look closer they will see their product is warped in left corner but they are saying I impacted the tv and refuse to help me with this crappy tv. Westinghouse doesn't care about their customers only making big $$$ for the company so now I have a 400$ paperweight and no tv. All consumers, be aware of Westinghouse and do not buy their products. I know Westinghouse nothing will ever be in my house again. So much for buying American. I am hoping posting on here will alert all consumers and hopefully get me some satisfaction.

Bought my mom a 32" Westinghouse TV (model #WD32HX1120) on Black Friday from Kohl's, and within a few months use, no sound. I took the TV back and expressed concern about the TV not working so soon. I asked the store workers if others had returned their Westinghouse TV for the same reason. Kohl's said they were not aware of any problems with the Westinghouse TVs. They exchanged it for another one in store - same model# WD32HX1120.

My TVs did not last 4 years. I purchased two 46 Westinghouse TVs. My sons TVs blew last month and now mine does not work. We have the sound and no picture. I feel that this is awful and a inconvenience and I will not buy another Westinghouse anything again. I understand that I did not purchase a warranty but I wonder if it would have covered it anyway.

Worst TV ever bought. Died in less than 6 months. DO NOT BUY ANY WESTINGHOUSE product. Worst warranty practices in the industry. Very poor build quality. Bought the TV for $299 plus tax. Asked me to have it shipped back to them at my OWN cost. That too after a long phone call and after being asked to send multiple photos as evidence of the TV not working. Shipping cost would be $280. Ridiculous warranty policy. STAY AWAY from Westinghouse. DO NOT BUY ANY WESTINGHOUSE product.

I searched high and low for a basic, no frills washing machine that was made in the USA. The Hydrowave by Westinghouse fit the bill. For the first year, it was fine. And then it all started to go downhill. First of all, the choice of water levels is a joke, because it's going to fill up to 'whatever' regardless of where the knob is set. Secondly, the water temps do the same thing. I want cold, it gives me hot. I want hot, it gives me cold. Sometimes it actually completes the full cycle, other times it fills and then just turns off, so an hour later I go to put, what I think are clean clothes, into the dryer and instead they're still sitting there in a tub full of water. It has a mind of its own.

Brought tv brand new. Died in less than 30 days. Company would not give a return money for the tv. Made numerous phone calls. Spent money taking pictures of tv and talking with many customer service people and supervisors. Bottom line, customer service wanted me to ship tv at my cost, which would not be reimbursed, and which cost approx the same amount as the tv. Warning to all... That this company does not value any customer and uses this return policy as a way to not pay reimburse the customer. They outright stole hundreds of dollar from me and I have no recourse. This is the best scam ever. They must get rich doing practice, after all they have nothing to lose.

Worst TV ever bought. Died in less than 6 months. DO NOT BUY ANY WESTINGHOUSE product. Worst warranty practices in the industry. Very poor build quality. Bought the TV for $200 plus tax. Asked me to have it shipped back to them at my OWN cost that too after a long phone call and after being asked to send multiple photos as evidence of the TV not working. Shipping cost would be $176. Ridiculous warranty policy. STAY AWAY from Westinghouse. DO NOT BUY ANY WESTINGHOUSE product.

The picture went at 6 months after buying. I was made to pay to have the broken tv shipped to back to Westinghouse. I had to get proof they had signed for my tv after it had been shipped there. After 2 weeks they found my tv in their warehouse and wasn't able to fix it. I wouldn't recommend their tvs. I'll never buy another one!!

Only had this Cabrio washing machine for 1 1/2 years. Bearings have gone... No I did not overload it as Westinghouse tried to tell me. I am 59, been washing for years, just me and my hubby. It will cost $700 to fix. I didn't even pay that much for it. Had another washing machine for 15 years never had a problem. Only got rid of it cause I thought a new one would be better on electricity. Would never buy or recommend any Westinghouse.

Buy a Westinghouse tv 55 inch, only worked 3 months. Please if you need to buy some electronic device, never buy Westinghouse. They are trash, and your warranty service is worse. You have to return the tv to California, so they can resell it, pay $200 on UPS so they can return the value of what you paid for their trash. Of course they do not pay the taxes you paid. Never buy Westinghouse electronics.

I bought this TV on sale at BEST Buy and was very excited. 2 months later the TV would turn on, had sound but was completely black screen. Went to go fix it, stepped out of the room for 2 minutes... Came back in TV completely dead. I am now out of $200 and a TV. Do not recommend.

Their warranty process is horrible. I bought a Westinghouse 55 inch TV off HSN for $643. After about 3 weeks of having the TV I tried to turn it off and the screen just turned black. It was still on just a black screen. I eventually had to unplug the TV in order for it to turn on and off. I called the customer service on 3 different occasions to no avail. They gave me the run around having me reset it 3 different times. Finally they said I could send the TV back at my OWN expense and have a new TV sent to me. Well I don't have that type of money to resend a TV I purposely purchased because it supposedly had a warranty. Long story short please do not buy any Westinghouse products because their warranty is crap and they will give you the run around until your warranty is close to running out.

Bought my TV November 28 2016. Now it won't turn on. Called customer service. Was first told 10-15 business weeks to have it looked at under warranty. Then WE have to pay for it to be shipped to them so that was another 200 dollars. Don't waste time buying this brand TV, spend the extra money buying a different brand. All together over 600 dollars to end up with a broken TV.

Not much to say that hasn't been said on recent reviews of these products. Worked maybe 6 months then died. Made me go through hoops to start the claim only to find out that I pay for return shipping (across the country), would probably take 3-6 weeks, and would only send a like model after one was located?? If something breaks under manufacturer's warranty that I bought new I should get a new one if mine can't be repaired, all this trouble is not worth it and they know it. Also you have to put some blame on Best Buy as they are selling these garbage paperweights (STAND BEHIND WHAT YOU SELL). It's truly a shame that this is your typical business anymore. STAY AS FAR AWAY FROM THIS COMPANY AND THEIR PRODUCTS AS POSSIBLE!!!

TV during Sesame Street no sound even after doing a reset. No sound after 6 months. The TV purchase is under 1 year. After sending numerous emails, calling Best Buy where I purchased the TV, the manager was kind and sent me the pickup sheet with the price paid via email to send to Westinghouse. Then more emailing again of the back of the TV, etc. proof of purchase, finally sent email with information to send back the product.

I purchased a 50" flat screen TV 4K and it did have some issues with the on/off button - would not turn off with controller, it somehow corrected itself. After 5 months there is no picture. If you turn it off and on several times eventually you get a picture, but it goes off again and you just have a pattern of vertical gray lines. I looked at the reviews online and this is a very common issue along with so many other complaints at 6 months after purchase. This TV was $500, and I got it on sale for $399. In my world that is an awful lot of money. The company says you have to ship it back to them which could run about $200 and if they can not fix it you have to get a refurbished one from them. This company is obviously selling defective merchandise and I am quite irritated by this.

My TV is just as good now as it was when I brought it home. The color is good, the picture is clear & crisp as well as the sound. Up & down of volume is also good. It is very well made and I have mine for over 6 years, still going strong. If you want a great TV buy WH.

Defective TV purchased November 2016. Great price 199.00 but only lasted 5 months. The antenna connection inside was defective. What a waste of money and time. To deal with customer service (Indonesia) was an ordeal and then going through troubleshooting repeatedly, taking pictures of each result was also a waste. The end result was taking it to the post office and they did not want it because it was oversized. Small parcel carrier wanted almost the same amount for shipping and insurance as what I paid for it, to go to their California return center and IF they agreed that it was defective, I would get a "refurbished" TV. Instead of investing $400 for a refurb, I decided just to eat the 199.00.

Worked just fine for three years, then started getting a dark grey stripe across the middle one third of the screen. Still does it from time to time and has to be turned off and restarted after 10 -15 seconds.

Westinghouse shows good pictures, has great sound and the screen is just the right size. It has been working for me for 6 years. I haven't had any problems with it.

We're retired with health issues so we enjoying watching TV shows & movies. Westinghouse is a great old brand, trusted in many appliances not just TVs. Price is great & sizes are perfect. Just a great TV, everything we needed & attractive at a great price. We own 2 of them.

Westinghouse products have totally withstood the test of time. I bought it because of the brand and price. I knew this is a great quality product from when I was a child. Very happy with my TV, to the point we have two of them.

Bought the 50" Westinghouse 4k HDTV in Jan 2017 with 3 year extended warranty from Square Trade. Square Trade said I must deal directly with Westinghouse for first year. TV went bad after 6 months, all movies appearing too dark to make anything out. Also discovered headphone jack doesn't work. Called to report the defect and they gave me a bunch of mumbo-jumbo. Said they'd respond in 5 days. Still waiting for a response. DON'T BUY A WESTINGHOUSE TV OR YOU WILL REGRET IT!!

Westinghouse LED Ultra HD Smart TV - From the moment where I opened the box and got the TV out, I felt how cheap it was... The plastic sides were kind of loose. Plug it, started it up... I needed to be in center of the TV for the remote to be captured... If I was sitting on my couch, nothing would happen. Set it up anyway and started to Watch one of my kid's TV show just to see how it was. The image was correct but not amazing (Better with my 10 years old Sharp) and the sound... WOW... Horrible... Like the sound was coming right out of a can. Brought it back

I purchased my 55 inch smart TV in Oct. 2016. Very satisfied, beautiful picture. In March 2017, 6 months later while watching television I heard a popping noise and realizing that the sound had went bad! I called Westinghouse customer service explained the problem. Turned the volume up so that it could be heard through the phone. After sending in purchase information, I was informed that I had to send my 55 inch TV in and pay for shipping! $212.00. I wasn't informed that because my screen size was over 51inches that I could have had a in house service.

Don't touch a Westinghouse Product! Their TV broke in less than a year with minimal use at a vacation house. Their customer service is awful. They outsource everything to the Philippines eliminating US jobs. Over a static phone line with thick accents you are asked to send tons of photos, receipts, other excessive documentation, pay for postage $75 and a $40 box to ship all costing you more time and money than the original TV and then they tell you they can't help you unless you pay a ton more money even though TV is under warranty. George Westinghouse who founded this American company in 1886 would be turning over in his grave if he knew how horrible customers were treated.

I purchased the tv on Thanksgiving night of 2016 from Target in Watertown SD. In March 2017 there appeared a green line down the middle of it. After going through trouble shooting with Westinghouse they said I needed to send them photos of the tv, proof of purchase and serial number. I did but they didn't like that the serial number appeared to be tampered with so they wouldn't honor the warranty of the tv. Even though they could clearly read the serial number and matched up with everything else. I didn't even have the tv for 4 months before it went to junk. I called them and they wouldn't help at all, just said the warranty was void because the serial number appeared to be tampered with.

I bought a 40-inch television. Didn't even have it 30 days and it quit. I bought it from Best Buy. I bought it with income tax and I am disabled. I don’t have the cash to ship it and they won't return my money. So now I am without a TV and spent over $200 after taxes on it. Buyers please be aware. Been fighting over a week with them.

I am reaching out to Consumer Affairs regarding Westinghouse policy on their television repairs. The Westinghouse repair location is located in California, which may be good if I wasn't located in Philadelphia, PA. According to the policy, regarding repairs, I must ship the television that is defective from Philadelphia to California on my own dime. The cost to ship a 55 inch television across the country is quite expense, totaling $425.00, which is the total cost of the television itself. Westinghouse does not cover a single dime of the shipping cost, and I simply cannot afford to ship the television. It would now cost me, almost, $1,000.00 for a television that was only $399.99.

I discovered that my Westinghouse TV (DWM48F1Y1) was defective, then contacted Westinghouse for warranty service. I provided pictures and proof of purchase via email to verify warranty. Westinghouse never honored my TV warranty and they stopped communications. Do not purchase any Westinghouse products. Westinghouse will not honor the printed warranty that is included with their products.

I purchased a 40" Westinghouse flat screen from Target in Feb of 2014 and I purchased a 55" Westinghouse flat screen from Kmart also in Feb of 2014. The 40" started to have a black line running down the side of the TV after I only had it for 12 months. I called Westinghouse and they helped me troubleshoot what was wrong. But unfortunately my 1 year warranty had run out. Now it's about 20 lines on the screen. I just chalked it up to maybe I just got a bad TV. Fast forward to Feb of 2017. My 55" TV has no picture. It's just a blue screen. It had sound a couple of days ago but I just tried it and now there isn't any sound. I have learned my lesson. You get what you pay for. Now I have 2 junk TV's that I can't use. It's gonna be cheaper to buy new TV's instead of getting this junk fixed. It's would be nice if someone can get a class action going against this company because they are ripping off people.

I had one problem with my 32 in TV and that was my cable company Time Warner couldn't fit the screen and it cut off the tops of the screen and the bottom of the screen. I was on the phone for hours with Time Warner and they said it was the TV and I called Westinghouse for hours and they said it was Time Warner! After a couple yrs with TW, AT&T U-Verse came by and I showed them my problem and said: "can you fix this?" They said "yes!" So I switched to AT&T U-Verse and my TV worked great for many years.

Bought the TV online from Best Buy, got a great deal 40-inch delivered to the house for $190. That was tax and all. Our first time to own a Westinghouse, 40" screen, the year is 2017, so I'm comparing this to my other TV which is a Sony, 52" screen, from the year 2008. They both are flat screen 1080p, LEDs. The picture is equal to the Sony. The Westinghouse sound is by far louder than the Sony and very clear and crisp. We do not have a soundbar on either TV, just comparing regular speakers on both. In all fairness I've only had the TV for 3 weeks, so I don't know if it will stand up to time, but so far we are very pleased with this TV for a bedroom television. The weight of the TV is only 14 pounds compared to the Sony which is 110 pounds. We both love the fact that it is lightweight, able to move it with no problems. If this TV lasts as long as the Sony has and still is, we would definitely buy another Westinghouse TV in the future.

Works as well now as it did when I bought it in 2007. It has lasted since 2007 when I bought it at a Black Friday Sale. Still looks and performs great. It's simple - not a lot of new-fangled stuff that you need to read a manual to operate - has all the basics. Gave up cable in 2015 and connected a Roku box to it. Works great, no problems. Replaced an old, big, thick TV. This one is sleek and looks nice. Picture is good. 32" screen is the right size for a small room and lightweight enough for a small woman to move to the larger living room if guests there want to watch TV.

Everything is what the box said it was, the picture is great once you get use to the 4D, the sound is great and it's really easy to use and set up. The manual was pretty clear and easy to understand, it takes some time to get the functions all memorized and how to use them. The picture and sound are very different at first but you don't even notice after a bit. The TV itself is really light.

55 inch ultra high def tv: Complete junk, problem after problem, a week after I got it I would be watching TV and the screen would go completely green and freeze. The volume is horrible. If you turn it up one setting it's too high and if you turn down one setting it's too low. There's no in-between. It can't remember passwords and freezes every few hours to where I have to manually unplug it. I've had it about 3 to 4 months and it's only problems so far, each time something happens I wonder if it's broke and it's upsetting.

What the hell? A one year old 50" TV and the picture just goes out. Research online shows this problem has plagued them for years, and they have made no attempt to correct the issue. Back in the day they were respected. Now looks like they are one of the profits before customer corporations that have sprung up. I will not purchase another product from them.

I purchased a Westinghouse 55" ultra HD 4K Smart TV with a two-year warranty on 9/18/16 off of the HSN network. When it arrived the box was undamaged and set aside to await installation. It was packaged in a box with a lot of foam packaging but when we took it out of the box, it was completed cracked on one side and did not work.

Beware of Westinghouse televisions. Long term reliability is questionable. Purchased 1 yr ago from Target and knew it was a cheaper TV. After 14 months the power went out. Did a little homework and found I wasn't the only one with a similar issue. Called customer service and reported but to no avail. I'm out of luck. I'd recommend doing a bit of homework and not go the inexpensive route. Picture and sound were adequate, and otherwise satisfied, but seems like they have a common issue that the company isn't too interested in solving with customer service. If you're outside the warranty window they're not willing to help resolve the issue.

I purchased a $400 after taxes $490 50-inch Westinghouse smart tv September 5, 2016 at Best Buy and a week ago I had it on for my granddaughter who was visiting and it just went out. Won't power back on. I contacted the manufacturer who said I have a defective television but they couldn't find a repair person in my area so it's up to me to ship the TV to a company and wait up to 30 days after the 5-7 day shipping period for them to repair or replace with a used TV. This is absolutely ridiculous. Why should I have to put out an additional $200 in shipping fees for a brand new TV that is rarely used. And not to mention no help from Best Buy who said "sorry it's not our problem we sold you a worthless product sucker," at least that's what their words sounded like to me. They should start a class action lawsuit against them for selling a product that is no good and they know it.

I purchased a 32" Westinghouse flat screen with remote for my 8 year old grandson. My complaint is not with the TV but with the remote that almost caught on fire and the customer service I received. I called Westinghouse and Apoo wants all of my personal history before he ever wants to hear one word of my grievance. When I told him about the remote he went to that page in his how to handle this problem handbook and read to me the process. I must send to them a picture of the remote, a picture of the serial number plate, which is on the bottom of the already mounted TV, which means we will have to take it down to get the picture, and a picture of the receipt. Send those 3 pictures and after it has been verified and approved they will send a replacement within 7 to 10 business days.

Model 32 inch, DWM32HIG1. Purchased tv on Black Friday November 2015 and sound had been failing and thought it was my internet company and had them to come out twice to check the device/receiver and was told it was not my cable company reception to the tv and tv was failing. Sound would come on and then go off. Finally called Westinghouse after locating my receipt and taking several photos and troubleshooting for 2 hours and several call back and a reset, I was told my warranty ended and I was 1 day out of warranty and nothing could be done. Advised Westinghouse that I could provided documentation that the sound was failing and the dates my sound stopped working and they would not honor the warranty and denied my claim. I only watch the TV on weekend and had the problem early into my life of the TV and they did not want to hear or entertain any thoughts on replacement or repair. My complaint and order **.

I purchased this brand a few years ago and shortly the HDMI port stopped working. I thought this was an isolated incident until I purchased another tv by them 6 months ago and the sound is already gone! I looked up some reviews and now see this brand is pretty bad. Now to chalk up my losses and purchase a better quality.

While watching this TV a bar appeared near top of screen and video went out. No menu or source could be brought up with buttons. Purchased at Target. Past 30 day return policy. I went ahead and entered a ticket on Westinghouse site but after reading other reviews stating they require customer to pay to ship TV will probably just trash it and buy Samsung or another quality brand. Funny how old quality American brand names such as Westinghouse are now the lowest quality items. I knew this when buying this TV but took a chance anyway.

Had it for 30 days, 30 days!! IR sensor went out and Best Buy didn't offer any more than a 15 day warranty. Want me to ship to CA and I'm in TX then if something else breaks I have to pay for it!! Spend a few more bucks for a real brand or you'll end up spending it to fix this sucky brand!!

Me and my wife bought a 60 inch tv less than a month and a half ago. While watching the news on morning the screen went black. After emails back and forth they said I need to pay and take on the responsibility to ship the tv to California when I live in Ohio and if something happens in the process they are not responsible. Now where is the fairness in that. I have to pay more money on top of the price to get I should have received in the beginning. So basically they received money for nothing since I can't afford to ship it to them. A word to the wise - put more money with it and go with another brand.

Westinghouse Electronics is a trash ass company. They sell ** products then decline to repair them. For the past 4 months I've been trying to get my tv fixed. Every document asked for I've provided. Saturday they emailed me saying they had to validate the authenticity of my receipt as if I fabricated my purchase.

Purchased TV at Target 1 1/2 months ago. There's a start delay when I turn it on. Picture would appear 16 seconds later. Contacted Westinghouse and was told there's a defect. I have to ship TV to them for repair! Didn't buy warranty and return is before 30 days at Target. So I can't exchange it. Can't believe Westinghouse doesn't give a crap about their customers. From reading here this defective TVs are very common. This is why America is so screwed up - terrible manufacturing. They are building crap and China is building reliable products. Extremely disgusted with Westinghouse. Will never ever buy any products from them. PLEASE DON'T BUY ANY OF THEIR PRODUCTS. SAVE YOUR MONEY.

Purchased Westinghouse big flat screen led tv Black Friday 2014 (less than 2 years ago). Turned on the tv this morning. What do I get? Black Screen of Death!!! Called the customer service to try to get some troubleshooting advice. Basically they said, "Something is wrong with your tv". Really? I didn't know that!!! Absolutely no help and had an "I don't give a crap" attitude. This is the 2nd tv I have purchased from Westinghouse. The first one lasted only 2 1/2 years. This one less than 2. Absolutely, will NEVER buy a Westinghouse again. BUYER BEWARE! Don't throw your money away with this company. You will come to regret it.

I purchased TV in November 2015 and in June 2016, sound stopped working. Called customer service who seemed very unconcerned and asked same questions over and over again. Finally they had me send in unnecessary info that I think had nothing to do with the problem I was having. They then told me to ship TV to them at my own cost which was almost more than what I paid for the TV itself. So I refused. DON'T WASTE YOUR MONEY. CUSTOMER SERVICE SUCKS AS BAD AS THE TV DOES!!!

50" LED DWM50F3G1-TV broke after 9months. No picture only audio. I only had the TV for less than a year. Really!!! New products should not break so soon. Bought it on Nov 27, 2015.

I buy 75 tv for my business. 3 remote dont work. Call customer service saver time did not get my remote yet. Customer dont have even common sense. Asking same question again and again. Try to avoid. Ask for manager, make me on hold and never come back and discuss on phone. Send receipt 3 time to email and model number. Still asking model number and receipt. I still call every day looking drama. Before month send all tv back to them. This company can have any star. Is no star. Worst service in world.

I bought my first Westinghouse TV on Black Friday in 2010. I have moved it to another county. I have moved it back and forth from room to room. My toddler son hit the screen a few times with his toys and cracked the screen in a few places but the TV still works and the picture is still clear. I have had this TV almost 6 years and I still love it. I bought a smaller one in 2015 and it still works. Hopefully I can have as long as the first one. I read the bad reviews. Maybe I got lucky.

Bought my Westinghouse LED 32inch slim line or whatever almost like 3 or 4 years ago. Got it on special for like $250ish. Haven't had one problem. It works fine. Picture quality is decent considering how far tech has come. I think I got it in 2012 or 2011 even. I don't like the power cord because it came with a converter that you have to plug in, but it's hidden behind my entertainment center so whatever. Great TV for the price in my opinion. Would recommend to a friend.

I just got off the phone with the customer service department. My TV, which I just purchased in November, stopped working last night. There was a storm in my area, and my TV is connected to a surge protector. Everything but the TV is working, but the customer service office doesn't even want to help me. Let me say my xbox, blue ray player, router, and cable box all still work but the TV doesn't (all were connected to the same surge protector). All I heard is the warranty doesn't cover storms, but how do we know it's not defective if nobody will even look at it, plus what's the purpose of a warranty if I'm using a surge protector and taking care of the TV. I got the same "canned response" from the supervisor, after the first agent did nothing for me. Poor customer service, and they kept asking me to hold for "one to two minutes", then I was placed on hold for about 7 minutes. I will never buy another product from this company.

Bought 40" Westinghouse TV in Nov 2015, Black Friday at Target for Christmas gift. TV has been mounted on wall for 6 months. Sound went out. Target does not stand behind their product. You have to send TV back to Westinghouse at your cost. Now we have not got to the post office part, but from what I am reading it is going to cost almost the same amount the TV did. This is ridiculous!

me to buy a voltage regulator and only then he would give me the full year warranty. I will never buy another Westinghouse TV.

Our business recently purchased a Westinghouse TV to hang in our fitness center. It arrived in March and the box looked completely normal. It didn't have any holes, bends, etc. Upon first look of the TV everything appeared normal. We got ready to hang the TV in June and as soon as we turned it on, the screen was completely cracked and was obviously not in working condition. After I contacted Westinghouse, I was asked to submit a ticket including pictures of the TV as well at the receipt of purchase. I was then contacted with this statement, "The description that you sent us is considered physical damage and is not covered under the warranty." So, receiving a broken TV is NOT covered under the warranty. Unbelievable.

Bought this Westinghouse 32" TV for one our bedrooms to upgrade from old TVs on Black Friday 2015. Didn't bother setting it up till May 2016 ready for visitors in June. We don't have Cable or Satellite TV in the bedrooms, were just planning to use it for Netflix. Two problems occurred right off the bat. While I was setting it up it kept wanting to shut down after 60 secs (who can set up a TV in 1 minute? I can't). It will not hold the network password even though it has great signal strength. It has to be re-entered every time turn on the TV. I too contacted customer service. They told me to do what I had already done and told me, "There it's fixed now, call back and quote this number if it happens again". I'm like WHAT!!? I told her the TV is either defective or a POS. Yeah they wanted me to send it back at my cost. I told them where they can put their TVs.

I purchased a Westinghouse TV on Black Friday at Target for my husband. The TV we had was old and we were ready for an update. Mind you the TV we had still worked and probably was ten years old. I gave him the TV for Christmas and we mounted it on our wall in the basement. We didn't watch it much so it was gently used, well recently the TV would turn on but no picture would show and the sound did not work. So sad that it only worked for a short time and of course just enough time for the warranty to no longer be available. I think this was the plan, make cheap products and then make sure they only work as long as they have a warranty and then when the warranty is void the product stops working. They also don't stand behind their products! I will not be purchasing a Westinghouse ever again and will make sure that anyone I know does not as well!

Bought a 50" TV for my 87-year old father for Christmas 2015. Sound started going off, come on, go off. Call customer service and walk me through software reset. Get disconnected and have to go through all again. Keeps telling me over and over to make sure mute button is not on. I told him I had tried that before called, he kept on about it. Finally got through to him it was not mute button. Send all these pictures and copy of receipt. Informed that it was eligible for warranty to send in original box. Who has room to keep huge TV box! Bought a box at Lowe's for $25 and went to ship $170. That is ridiculous. The worse customer service I have ever dealt with. WILL NEVER BUY another Westinghouse product. Had a Samsung TV go out and they had a service technician at my house in 2 days, same size TV.

I purchased a Westinghouse 55" flat screen from my local Target store for $250.00 on Black Friday. Well, I now know why it was so cheap. I've had the tv mounted to my bedroom wall for the past six months and recently decided to move it to my living room over the weekend. The TV had been on and working fully before the move. I powered off the TV, unplugged it from the wall. My brother and I carried it into the living room and placed it on the mount. I plugged it back in and powered it on only to find cracks in the color of the picture.

Bought a Westinghouse 32 inch HDTV. Found out it does NOT receive digital channels only analog unless you want to also purchase a cable box that is not needed for other brands. DON'T WASTE YOUR MONEY unless you want limited watching. I had to rate this product 1 star because 0 was not an option.

Purchased a 55in Westinghouse August of 2015, not knowing 4 months later the sound would go completely out. I followed the prompts for trying to complete the insurance process...only to find out I will have to pay between $300-$500 to get it shipped back to the Westinghouse manufacturer. Why would I ship the tv at the price I almost bought it for? What sense does that make? Why are you guys selling electronic devices that should last at least 5-8 years? Customer service did absolutely nothing to configure the correct resolution. I didn't feel like a priority, or important. Whatever you do, don't purchase any type or form of electronics from this consumer. Stick to something more reliable like Sony. That's what I'm telling myself.

I was in the market for a T.V. Saw the Westinghouse for a great price at our local store. Went online and read the reviews and decided NOT to buy. Sounds like pretty bad experiences by these people.

I purchased this tv on Black Friday for a great price (Normally 600 instead for 250). I can now tell why they are trying to get it sold so quickly. It has an AMAZING picture quality and whenever it works it is a super great television. However once you select a different screen or channel after watching tv for an hour it will go back to the original set-up screen. You have to physically get up and select all your options for it to be set-up. The reason I am giving this 3 stars compared to 1 is that it never cuts out while I am actually in the middle of a show and while it is playing picture is a beautiful picture. If you can find one at a great price, it’s worth (almost) putting up with the home screen every hour. If not then I wouldn't buy one.

Warranty warning on said company: 1 year warranty parts and labor but the consumer has to pay shipping to the factory. The cost of shipping and insurance is about the purchase price. Plus out a tv for weeks. They will not budge on this rule.

I bought model DWM48F1Y1 on May 2015 and 11 months later it broke. Warranty covers the repair but they expect me to send the TV at my own expense, a 48" TV!!! I do not have the original packaging, it's unreasonable to expect me to keep a TV packaging this big for a year. The problem was the TV started to self-change channels so now I can't watch the TV, it keeps changing channels itself. Never going to buy another product from this company.

Purchased this TV on Thanksgiving 2015 from Target. I left the TV in the factory sealed carton due to a planned move. Moved in February of this year and finally set up in early March, no sign of damage to TV or box. Upon turning on the set I discover the screen has an internal crack causing the display to be partitioned. Provided proof of purchase and several pictures to Westinghouse and received email stating that the TV is not covered as there is obvious physical damage to set. This TV is physically pristine, and has not been damaged in the least and the implication that I am attempting to defraud the company is just wrong. I purchased this TV not only because of the great price but because of the Westinghouse name.

We have had our Westinghouse heat pump running non-stop in extreme St. John's, Newfoundland, Canada winter climates for the past 9 years. It has dropped our electricity rates by over 60%. It is extremely quiet and keeps our house very comfortable. We get fantastic service from our local dealer and have had no problems with our unit. We do keep it annually maintained and it is continuing to keep us warm all winter long even in the 100 km/hr windstorms we've had the past three days. I recommend this brand, and more notably our dealer Atlantic Heat Pumps to everyone we meet. I will definitely buy another Westinghouse heat pump.

I purchased my TV from Target as a Christmas present to myself in Dec 2014. I rarely use the TV due to the fact I work FT. I'm a FT student and I have a family I must attend to. So my year warranty expired a couple of months ago. I was watching TV, left the room, came back and the picture was out, sound was still playing. My husband tried troubleshooting to no avail. So I decided to go to the website for assistance. So as I googled Westinghouse this link popped. Went to take a look at what other consumers had to say about the experiences. After reading about 7 reviews I have decided not to even reach out to the company and to just trash the TV and purchase a new one from a more reliable brand. I have also decided to use word of mouth and social media and any other means to warn them about purchasing anything from Westinghouse.

Bought the Westinghouse 55" LCD in October 2015. It's been working good till last night when it gave off a loud bang and a puff of smoke. All dark, nothing works. Customer service tells me I must send the TV to them at my expense and hope for the best with repair of refund. Best Buy no help either. A rough estimate of shipping costs is about $200. Not worth it for a $400 piece of junk! I'm probably going to scrap the unit and buy something more reliable. I find it hard to believe that a long time company like Westinghouse has such terrible customer service and warranty for their products.

I purchased a 39" Westinghouse LCD Bezel HDMI television in December 2014. I began having problems with the tv a little over a year later (right after the warranty). The FIRST problem I experienced with the tv is the volume increasing in its own. I don't care what I did (turning off, unplugging, switching sockets, keeping the tv off for days at a time)--IT DID NOT HELP. I was beginning to think I had a ghost in my house.

Tv would not turn on even though it was only used for 12 hours a week. I had it approx 2 years. Went to turn it on - no power. Worked fine last week. No sign of any problems. Called Westinghouse. They said basically tough luck. "Warranty is up, it will cost too much to repair" they said. It is model #4695 so I said I spent roughly 1.00 an hour to watch this tv. Thanks for listening.

I purchased a Westinghouse 48" television, model #DWM48F1Y1, in May, 2015. 9 months later, the "set-up" wizard screen repeatedly pops up in the middle of viewing, making it impossible to watch even a 30-minute program without repeated interruption. Westinghouse has informed me that the product is defective and acknowledges that the television is under warranty. The expectation should be that Westinghouse will fix or replace my television. Unfortunately, I received an e-mail from Westinghouse stating that in order for them to honor their warranty commitment to me, I must, at my own expense, package and ship this 48" television back to them. This is of course completely ludicrous.

I purchased the Westinghouse 32 LED SmartTV model # WD32FC2240 in December of 2015 from Superstore for bedroom. Five weeks later the tv will power on but no video, just stuck at W logo!!! The buttons from tv or remote control are not working!!! Call 1-800 technical support and tried basic troubleshooting, after 30 min they decided that the tv is defective and I have to ship it back to the service center! The cost for shipping is NOT cover under the warranty, so I have to pay it! Also no dropoff allowed of the defective items. The bottom line is Westinghouse will refund the cost of this tv minus HST-tax, eco-fees and (insured) shipping fee. So basically I will get half from the amount of money spent on this crappy item!!! Bad experience and waste of time... I will never buy again from them!!!

We bought a 32 inch Westinghouse TV for my daughter about a year and half a go. She rarely watched the TV. The time that she did try and watched it, she was unable to get it to come on. So disappointed... I wish I had read the reviews on this product before we purchased it.

My Westinghouse television set is only 3 years old. It was on the other day and I went to change the channel and it turned itself off and will not come back on. No power goes to it. I will never buy another Westinghouse product no matter how big or small. Built-in obsolescence is the pits and companies should not be allowed to get away with practice. I hope they go out of business because their products suck. DO NOT BUY A WESTINGHOUSE PRODUCT EVER. Save your money and your sanity. This is one company you can depend on to screw you over.

Bought a 32" smart TV as a Christmas gift in November, my daughter opened the TV Christmas day. It was used for a little over a month then the screen froze. Was past the return date for the store so contacted the company, they did troubleshooting but had no idea what was wrong. Told us they would contact us for warranty work/refund whatever. After two days of waiting they wanted us to ship the TV to them at our expense so they could look at it and determine if it would be covered under warranty. This TV was not even in use for 2 months!!! The shipping cost was going to be excessive. They explained that we would be out that money as well and not even know if they were going to fix the TV. Were told over and over that was the policy and there was nothing else they would do for us. Their customer service sucks just as bad as their product. I will never buy any products made by this company again!

Bought a 32" Westinghouse TV for the bedroom from Target less than 2 years ago... for the past 3 months have had trouble getting it to turn on. Even left it on for days because I was afraid to turn it off for fear that it would not turn back on. Finally chanced it and everything was fine for a few weeks. Had Dish technician come out because it totally lost the signal a month ago and he got it working. Just yesterday I tried to turn it on after getting home from work and nothing. Unplugged it, waited, plugged it back in, still nothing. Never have I had a TV that had issues after less than 2 years... I'm sure it would cost more to try to fix it than it's worth! I, too wish I'd seen this forum before purchasing it. Never again wasting my hard earned money on a Westinghouse!

I purchased a 32 inch DWMH1G1 TV on 7/11/2015. It worked great when I first set it up. I only use the TV set once in a great while in my bedroom. 6 months later and the screen started to go bad. It had lines all over the screen and a pinkish color to it. I called the customer service number for Westinghouse and was told to send them a copy of my receipt, a picture of the front and back of the TV set with serial number and model number, and a brief description of what was wrong with it. I did all of this and then didn't hear back from them for three days so I called them.

I purchased the Westinghouse 32 LED TV in May of 2009. Along with the purchase, I included the 3-year warranty. The TV stop working about a two weeks ago. I went to Target and asked if they could pull my information being that I had purchased the extended warranty. I was told to contact Westinghouse the manufacturer. Upon speaking with them, they saw the warranty had expired in 2012. The representative walked me through troubleshooting and advised that it appears the digital board had gone out. I was surprised that an LED TV would go out so quickly. I have TVs that I've had for over 15 years that are still working. I would advise anyone not to purchase this TV as it does not show a good picture and you will have to purchase another one after only six years. I have replaced it with a SANYO, and the picture is much better! Hopefully, it will last longer than six years.

Bought a 47" TV through Best Buy. Registered warranty card with them. Less than a year, one HDMI channel went dead. Used the other one. Later, it went dead also. Used the AV inputs. Less than one year old, all dead. TV useless. Called for service, no answers, just a auto-reply to leave phone number. No return calls for weeks. Sent emails; no replies for months.

The tv did not last for even one year. The repair was more than the tv cost. Would NEVER PURCHASE ANYTHING FROM THEM EVER AGAIN. Notified all friends and family. Why Target keeps carrying such an awful product is beyond me.

I have a 47" Led Westinghouse TV in our living room. So far it has been a very exceptional TV. We also have other brands that do very well, also 26" Vizio, 32" Polaroid and 13" Sanyo. None of them have giving us problems.

A flat screen Westinghouse tv was given to me. I enjoy the larger screen. The problems I have with it involve settings. It is confusing to get a CD to play. I have cable tv and have to use two remotes sometimes - one for the tv and one for cable - probably because I have Comcast pkg for PC, tv and phone.

As a television repair/ engineer I chose Westinghouse over the other brands due to the fact that this brand is built with high quality components (Model TX-42F430S) and had a full selection of inputs (10 Full Inputs) required for all my equipment and this unit has a preformed far better than any TV set available at the time. This TV has a picture you can watch without being so "Over Bright" that it could destroy your eyesight. This is a problem that is now happening with most TVs. I also chose this item because of ease of repair and is a USA engineered product. I do not support any TV manufacturer that holds all of the repair information and parts away from the second party servicer (that's that the guy on your street/ town who has a repair shop and is at the mercy of the manufacturer who keeps him from getting the parts). This is a shame that we have to fight the manufactures all the time as a servicer.

I bought this TV for my office. My profession requires that we watch some instructional videos and game film through web based film exchange. This TV has been wonderful. Perfectly functioning. Easy to operate. Great value.

Purchased the TV back in 2013 and just now half the TV is dimmer than the other (split at the middle). From reading the top comment I guess 6 month from now I'll expect the screen to go out.

Purchase 55 inch Westinghouse 2/27/2014. Went out Dec 16, 2015. I will never purchase anything from Westinghouse again. No help from customer service!!! Definitely needs to be reported... Never again!!!

Bought a 40" tv made by Westinghouse in February of 2015 and the tv went out within 6 months. Had to mail tv back at my expense which was 51.00, the tv itself was 200.00. I was told by customer service that a replacement will be mail or something comparable only to receive an email stating that no replacement was available with the same spec and a refund will be issue for the amount paid minus the tax minus the shipping within 4 to 8 weeks. It's been right at 2 months, wondering if I will get my refund. Their word might be as good as their tv's... NO GOOD!!! Never again will I buy a tv nor product from this company nor do I recommend. :-(

Just purchased this at Target last night 55" 1080p. Let's hope it last more than a year or month. Wish I had read this blog 1st. I'm nervous. I will keep you all updated and if they sell defective equipment 3 years in a row, lawsuit is a must.

I bought my Westinghouse television January 2014. All was well until November 14, 2015 when all of a sudden the picture just went OUT. I have sound but NO PICTURE! This is a television. Come on Westinghouse, televisions are meant to be SEEN as well as heard! I've read the other reviews, so you must be aware of this problem. A television should last longer than 1-2 years. I will NOT buy Westinghouse anything anymore!

I purchased a Westinghouse TV in November of 2014. It went completely out in September of 2015. I also purchased the warranty, which proved to be of no use. I was told I had to ship TV back to manufacturer at my own expense, which would have cost me almost $200 with packaging and insurance. CRAZY! I only paid a little over $300 for the TV during what I thought was a good sale at Target. I would not recommend this brand to anyone! The customer service was horrible. I felt the least they could have done was sent out a box to return the TV in. Needless to say I am without a TV for the time being.

Bought TV for 279.99. After a year one side of screen got dimmer or darker. Tried to return to no avail. Called Westinghouse but couldn't get anyone live. 6 months later screen went blank. Only audio no video. Was on hold for 4 hours! I am outraged. CLASS ACTION SOUNDS RIGHT. 18 MONTHS! Ripped off.

I have a 40' Westinghouse HD tv. I dont really know any of the details about it cause all I have is Air tv. But I can tell you the picture is remarkably clear.

This TV is a piece of crap! The channels will not show, the HDMI ports do not work neither does the AV plugs! It keeps saying run auto scan but when I do it just says it again. Get this... the TV is only 11 mos old. I purchased it new from Best Buy. No physical damage was done to it as it has been mounted since the time it came out of the box. Customer service is terrible... They offer no suggestions and gave me the runaround about the warranty until I just gave up! I ready for a class action lawsuit!!!

I have multiple brands of television. My Samsung is my most prominent tv although I use my Westinghouse almost as much. I find the Samsung very difficult to program. I am unlikely to buy another. I have a vixen, but I have not used it.

We purchased this TV several years ago because the TV that we had then was beginning to show signs of failure. We saw this one advertised on QVC while flipping through channels. When I looked closely, it looked decent enough, so we purchased it. Six easy payments was a good deal. This is a Westinghouse 32" LCD HD TV with 720p resolution. My eyes were getting bad enough that I needed something better than our old tube.

I'm just writing a general review on my Westinghouse 39" TV. In summary, it's a piece of junk and has been since day one. Poor picture quality and just recently it started producing this ear piercing sound that makes it impossible to watch. I have had this TV for about 3 years and have literally turned it on less than a couple of dozen times - I rarely watch TV - so this should not be happening. I wish I would have done more research before buying this TV. I was just wanting a basic, inexpensive TV for the few times that I want to watch something, but this was a waste of my money.

New 55" Westinghouse went out. No video, only audio. Warranty no good in home repair on 50" or better not applicable. One year warranty, tv failed after 8 mos. want me to send in at my expense and receive a used tv to replace with a 90 day warranty. Cost 300 dollars to send in. Terrible service. Do not buy one.

My husband has been trying to reach a real person at Westinghouse and has to leave a message every time as they are either busy or away from their desks. Ok, I get that. But when they call back he is always gone. Here is the conversation; "May I please speak to Jim", I say. NO. They do not leave a message, they just hang up. So today the lady's response was in a very rude tone. "Well, could you tell him he keeps calling us and leaving a message and when we call back you refuse to let us talk to him", and she hangs up.

Westinghouse 42" TV Model#DWM42F2G1 - Have had this TV since October 2014; I rarely use the TV as it is in my basement so probably at maximum 1 time per month since it was installed. Just went to try and use the TV and the screen will not turn on. After messing with it for several hours it turned on briefly. I turned it back off, and it won’t turn on again. Not sure what the issue is and completely frustrated at this point. I will never buy this product ever again.