Westinghouse Reviews

I purchased a 46-inch TV from Target. Four days before the 1-year warranty expired, it completely died and never turned on again. Before trying to seek warranty service, I read the many, many accounts of customers who had boxed up televisions and had them shipped to Westinghouse before waiting for months - or longer - for service that was never given. It was bad enough that it died; I wasn't about to compound the misery by getting involved in that. A local TV repairman has looked everywhere for the part needed to repair the TV, and it seems there are none to be found. I wonder if that's why Westinghouse can't fix them either. I won't purchase this brand again under any circumstances, and I am disappointed in Target for carrying their products.

After about 6 months of using the TV, the screen would go black when surfing channels and wouldn't go on until about a couple of days later. After reading the reviews, when I finally got tired of waiting to watch TV, I read about the power supply cord and it actually worked. I didn't even had to open the TV. I just moved and pressed the power cord to the back of the TV and it worked. Imagine that, I didn't have to wait for two days to watch TV! I will never buy another product with this brand - that is for sure. I've been having that issue for 2 years now. I did contact customer service the first time it happened. They did give me a reference number, but I never did send the TV in.

I purchased a ceiling fan for our kitchen, the Westinghouse 30" Wengue model (Model #78763-14). Within a few weeks, we noted that the light was flickering and noted a smell of something burning. After my husband took it apart and checked it several times, we figured it was just indeed the light bulb, until the unit started turning off and on by itself. I had an electrician in who confirmed nothing was wrong with the wiring. Fearing the unit was going to burn my house down, I called Westinghouse who offered no recourse but to go back to the store for an exchange, which we reluctantly did, only to have the same issues with the new fan: strong burning odor and strange lighting issues. We threw it in the garbage and bought a hunter. No issues since. This is clearly a defective model and I hope nobody's home is burned down because of it. I contacted Lynn ** 800-999-2226 ** at Westinghouse with my complaints.

24" TV ew24t8fe - I tried to get the code for ATSC tuner activation. Instructions didn’t work. It ended with max attempt exceeded. Customer service was notified. Still no contact. TV will not work without activation.

They may seem cheap and affordable, but that should tell you something about the quality of their products. I bought the Unplug Bluetooth Speaker box that Groupon had on sale and it broke after literally just a week of usage. It was simply a poorly constructed device with parts that would come loose effortlessly. From what other customers have said, the lifespan of their products rarely exceed a couple of months.

I purchased a Westinghouse 32" TV at Target less than a year ago. The TV worked well until we turned it on this morning. Great picture, no sound. After reviewing the reviews here, I will never purchase another Westinghouse product and will take every opportunity to slam them on my every public blog as well!

I have read all the complaints against Westinghouse which includes a Better Business Bureau report showing a well-deserved F rating. I had a similar experience with Westinghouse. I purchased a 47-inch TV at Target. TV failed; I returned the TV. They couldn't repair it. You have to wait 8-12 weeks for a refund, etc. The refund never arrived. I filed a complaint with the BBB, Rynette **, Supervisor, Customer Care agreed to refund my money on 12/7/12. I celebrated New Year's watching my little TV.

This is concerning the Westinghouse LD 4655 TV. This is the short sentence version. I have read some of the complaints with Westinghouse customer service being very poor. Well, they are all correct. The story is almost always the same. The TV does not turn on. Call customer service. They have you send it in. You call back weeks later. They say it is broken. They will give you two smaller TVs or a refund. Opt for the refund. They then say it will be 3 to 4 months. No Refund. Call them back after 147 days. You ask where the refund is. They say they don't refund. You say, “But you said…” They say, “Prove it.” They give a story about call centers changing and everything changing in the company. Talk to the manager.

I had a power outage. When the power came back on, the TV never came back to life. I will never buy another Westinghouse product and I will pass the word. Consumer Affairs need to do their job and shut down for good.

I purchased model LD-4655VX on November 27, 2011. The flat screen worked fine until December 24, 2012. As you can see, I had the television just 1 year and 28 days (28 days past the 1 year warranty). We turned the TV on, the screen and power button flashed and then nothing. Everything went black. So I pulled out the user's manual to see what could possibly be done. I tried everything and nothing worked. I called the customer service, sat on hold for almost 10 minutes which was fine seeing as it was Christmas eve. When they answered my call, I gave them all the information - TV size, model number, serial number, etc. They then advised me that I had reached the "overflow" office. That means that all the customer service technicians were busy helping other customers and that they would return my call within 24 hours. Even on Christmas. Wow, I thought what a good company. Wrong!

I bought a Westinghouse 32" two years ago. I turned it off last night and it hasn't worked since. I figured it was the remote, so I changed the batteries. Nothing. I tried to turn it on from the TV. Nothing! What a waste. Yep, you get what you pay for.

I have nothing but bad things to say about Westinghouse. We bought a brand new LED 47" TV in May 2012. First off, the speakers were a joke so we had to invest in a sound bar. In Sept. 2012, the TV started having black spots appear then disappear in random places on the TV. I took a picture of the TV screen and complained to Westinghouse customer service in Sept. I did receive a timely response back that the problem was covered under warranty and a new TV would be shipped. Two days later, we received an email that stated our TV was not in stock and we should be getting one within 30 days; if not, we would get a comparable product. Thirty days later, no response and no new TV from Westinghouse.

I have been trying to telephone them for support for over 2 weeks. An answering machine gives choices for the type of support and when I press "2" for support, the call gets transferred to a company called AnswerNet. These guys are an answering service for the Westinghouse answering service. What a ** joke Westinghouse is. So these guys then ask questions and then say they are passing me through to Westinghouse, which again depends on "Is the Westinghouse line busy?" Yes, well then the AnswerNet jockey will take a message and pass it on to Westinghouse - who by the way do not return calls. Or no, so you speak with someone at Westinghouse who proceeds to ask the same questions and then drop your call.

We bought a 46" Westinghouse LCD TV on Black Friday 2011 from Target. Back in October 2012, the TV stand cracked and the TV fell of the floor causing a crack in the frame of the TV. I sent in pictures and they sent me an RMA and a FedEx label to send the TV back to them for a replacement. It has been 3 months since I sent in the TV and I have not heard anything. I have made 3 phone calls and every time, they say someone will call me back in 24 hours. I have not received any calls. When I asked to speak with a manager, I was told there is no one available. (I'm positive that is a lie.) I will never ever buy or do any business with Westinghouse. I guess the old saying is true, you get what you pay for.

Of course, like all you others that got screwed out your hard earned money when buying this TV, so did I. I've had it for six months and rarely used this TV because it was in our bedroom. We maybe turned it on once a week and one day, it just stopped working. It will not power on at all. After reading these reviews, I've concluded that I might as well throw it away and take the loss. It seems like there's no point in trying to contact anyone and get my money back. And I definitely don't want a replacement TV just to have more problems! It's really sad that people get taken advantage of like this.

I am angry with my self more than anything else. The old saying "You get what you pay for" applies in this case. We saw what we thought was a good deal in a Westinghouse TV for $200, but within the year, it quit working. I couldn't find the receipt, so I’m stuck with it. It would cost more to fix it than what I paid for it.

We purchased our 46" TV from Walmart in March. By October, the bulb went out and had only half a screen to watch. We contacted Westinghouse so that we could get our TV fixed before the warranty expired. We sent the TV back to be fixed and it came back within 7 days, which is what we were told. The TV did not work at all when it was returned. We were offered a replacement TV, which we refused. I demanded a refund and was told that it would take 14-16 weeks for a refund because of all the people asking for refunds. I argued that it was not acceptable to wait that long for a refund considering I paid for the TV up front. I was then told that I could get the refund sent out on 12/14.

I'm trying to register my new 40" TV with Westinghouse, but no online service shows up. The book that came with the TV shows one, and it is not showing up.

We bought a 46" Westinghouse LCD TV on Black Friday 2011 from Target. Back in October of this year (2012), it suddenly fell to the floor. Nobody was in the room at the time it happened, but when we heard it and ran to see what happened, the TV had completely snapped off from the base. The neck was jagged and the TV cracked around the screen. The impact also left huge gouges in our brand new hardwood floor. Since then, we've been in contact with Westinghouse. We were told we were not entitled to a refund, but could get two smaller replacement TVs if they had them in stock. However, they were currently out and we would have to wait until January for them to get more in.

Junk solar powered security light - I called and they will not honor the 5-year warranty that is on the box. I registered this item on 9/16/12 and now they can’t find the registration card and receipt I mailed them. Sam’s will not regenerate a receipt since it was 9/10, said can’t go back more than 2 years. I got the runaround with IDC and Sam’s. Our gated community bought several of these and have problems will all of them. Buyers beware. I did save the box like the man had said to do but mailed them the receipt.

I purchased a large flat screen TV in January 2012. It was defective so I sent the TV back and have been waiting on a refund since July 2012. As many others have written, I too have fallen prey to their false promises, lies and excuses. This is a disgrace and this company should not be supported by any consumer. My experience is one of the worst I have ever had and one that saddens me. We work hard and save to get what we thought was a great TV only to be shot down when we realize that what we got was ripped off. Is this what this country is about? I will not allow Westinghouse to get away with not paying me and will continue to fight until I receive my refund. I will never purchase another item made be this company.

My 46-inch LED Westinghouse TV just stopped working. There were no signs of anything wrong with it. I called Westinghouse. They gave me the runaround. I went and did everything they said to do, and I'm still not getting any response. I purchased it at Sam's Club and had talked to the manager there. But there was nothing they could do for me. I keep trying to call the company back. But phone rings and rings and rings. Or, it even says it’s been disconnected. So what is a person to do? After reading all of the other complaints, we should get together and do something about this company. It takes a long time for people to save that kind of money up.

We purchased a Westinghouse 46" TV from Costco 5 months ago. Now the picture is fading. Westinghouse will not uphold the warranty that was in the box. They say we have to ship the TV back; they will not send a technician to us. After reading all of the negative reports, I will never purchase another Westinghouse product. They used to be a name you could depend on. Not so anymore. Costco won't take the TV back as it is beyond their 90-day policy. Guess we're stuck with a TV that is worthless. Buyer beware.

Westinghouse is giving me the runaround about my 46" TV that totally went dead within 9 months of getting it. I sent it back to them and they tell me a certain date they will ship it out. I get a different answer every time I talk to them. They should be true to their word. If it's a week or two late, I understand. But the reviews I read are like horror stories. I just need them to own up to their agreement. They are a large company and I am not the first to have this happen to. Tell the truth. I can live with that, but don't give me **. Thank you.

Like others, my Westinghouse 46" TV died. After countless attempts to contact them, I finally got them to respond by posting negative remarks on the Westinghouse Digital Facebook page. I was offered either a 24" and a 40" with only a 90-day warranty or a refund. Still waiting for the refund. According to their Facebook page and a new one called "We Hate Westinghouse," some people have waited 6-8 months and still have not gotten their refunds. I have filed complaints with the BBB, state attorney generals and other consumer sites because I worry that they will never issue the refunds.

So we have bought a 60-inch Westinghouse TV last year in late October. Only having the TV less than three months, we noticed red spots when TV was on but dark background! Then it started flickering on the top half of the screen. It was giving us headaches. It was terrible. We contacted the company and they came after several months. Best Buy Geek Squad came to our home once and had us take it back to Best Buy for an exchange. We had no clue what nightmares were coming after that!

My 46 LED went out all of a sudden. It looks like thousands of people are experiencing the same. If there is a lawsuit, someone please let me know because I want my money back.

At 2:00 in the morning, my 46-inch Westinghouse TV hit the floor caused by their defective substandard TV base stand and now my TV is now trash. Thanks a lot Westinghouse.

I purchased a Westinghouse TV, model LD-4655VX, on December 4, 2011 from Sam's Club. 11 months later, it failed to power on. If only I had read the negative reviews before purchasing this $600 paperweight. Local technician advised that it was not repairable. With this news, I called the Westinghouse Digital Service Center and was put on hold for 45 minutes, only to be informed the warranty is voided if repair is attempted by unauthorized technician (and they have none in my area) and if I wanted the warranty to be honored, I would have to ship the TV to them (at my risk of damage in transit) and they would determine the problem. However, the warranty states that a TV of my size qualifies for in-home diagnostic service. They informed me that they no longer send out technicians and would not honor this part of the warranty.

After 6 months, the 52" TV stopped working. After trying to get it to work and talking to local repair shops, I returned the TV to Westinghouse at the end of August. On Sept. 14, I received an email saying the TV could not be repaired and that I was on a list to have a replacement TV sent. It is now Nov. 14 and still no TV. After talking to a Westinghouse representative on the phone, I was told it would probably be at the end of December when I would receive a replacement TV. I do not appreciate that the replacement of a defective TV will be after the holiday sales. I do not understand a company that will put me on hold for months while they continue to sell to others. I will never buy another Westinghouse appliance. They have horrible service!

I purchased an LD-3235 LED TV and within 1 week, it began showing horizontal lines across the screen. I called their customer service line and the representative did not believe me! Told me to take a picture of the lines and send it to them, otherwise they will refuse to issue an RMA. After receiving the RMA, they said I would have to ship it to them at my expense ($60). The TV ended up in the trash. I will never buy from Westinghouse again. Poor quality product and horrible customer service.

Five months old and the TV just stopped working. I contacted Westinghouse and they gave me a case number. The TV was sent back to Westinghouse in Texas. The TV was not repairable, they said they would send me a new TV or a choice of a 24-inch and 40-inch TV or a refund which will take 16-20 weeks. The TV was bought online with Target and there was no cash register receipt. They won't refund without a hard copy - electronic communications is not acceptable. The TV was registered immediately after receipt by FedEx and the warranty was honored, however, to get a new TV which they say is backordered and will continue to be backordered for several months now.

Westinghouse did not have a service center or a representative for the 46-inch TV. Above which, they state in the warranty that they would send someone out. I called and got a service rep to give me paperwork for FedEx to pick up the TV and deliver it to the service center in Texas. I live in CA. This was done. Westinghouse says that they can't repair this brand new TV, which is less than six months old, and will give me another TV. I waited and nothing happened. I called and they said I can have a 24-inch and a 40-inch TV or a refund which will take 17-20 weeks if they can verify the sale. I bought the TV online through Target and all sales and shipping were done electronically, no hard copies; however, the TV is registered to Westinghouse with a serial number and case number.

I purchased this 40" Westinghouse LED Model UW40TC1W at Costco in July and soon discovered that it began doing things on its own. While watching, the volume would begin to increase on its own until it maxes out. I would need to continue pressing the down volume for about 30-60 seconds until it would finally stop increasing. Also, occasionally, I would walk into the room and find that the TV would be on. It had turned on all by itself. Also, while watching, it would go into reset mode and I would need to reset the input settings. It would usually do this three to six times until it settled down and then I could watch TV normally. I contacted Westinghouse customer service and they advised that they had not encountered this problem before. They recommended that I exchange the unit at Costco. So I did.

I am sorry to hear many of you are going through the same issue I went through earlier this year with Westinghouse. I had a 46" TV which stopped working 6 months after I bought it. Here is how I got resolution to the issue. When they did not have a comparable replacement, I asked what alternate options were available. After a 30-day waiting period, they did offer to take the broken set back for a refund. I sent the TV back on 07/16 and never heard from them again; and the frustration started again. They kept telling me to call corporate, but nobody would answer the phone, and the numerous voicemails I left were ignored.

We have a 32" Westinghouse plasma (2 years old), and all of a sudden, we have no sound. After reading all these complaints and how awful their customer service is, I won’t be spending a penny to bring this piece of crap back to life. This TV was a gift to us, so I guess I’m lucky that I didn’t waste my money on it. I sure as hell won’t be buying a Westinghouse to replace this thing; that’s for sure.

I already wrote one review/Dina in Sagle. Thought I would update everyone's records to reflect another empty promise by Westinghouse's staff. Now I was supposed to receive a 40-inch and 26-inch new TV within 12-14 business days. It has now been 15 business days, and not only do I not have a tracking saying it was at least shipped, but they cannot even guarantee it had been. They had no answers for me, and/or resolution to my problem. The only thing the woman could do was threaten me for not telling them I was taping the call, which in the state of Idaho is not required. Seems odd that they are nervous about it, as if they were following procedures. You would not think they would be worried. So here we are almost 4 months now, and still no living room TV. Never, never buy from this company. They are horrible.

Warranty: I returned my 46-inch TV two months ago to them per their request. And 3 weeks ago, I was told my TV had been ordered and we would receive an email in the next few days with the tracking info. When we did not receive it, we called and were told they had no clue when we would be receiving another TV. It has already been two months, so I asked for my money back. I got told I had to provide paperwork for me to get my money back and it would take 3 to six months for me to receive my money. Under the law and acts to protect consumers, it says it must be reasonable time.

I just got this LCD TV less than a year ago. We were watching a movie and then nothing. No sound. Great picture, but no sound. After reading some of the complaints, I am not sure what to do about it. Should I try and call Westinghouse? Target? Or just buy a different brand? I will call a repairman to have it looked at and hopefully it won't cost too much.

I want to join a class action suit because my new 32" Westinghouse LCD TV SK-32H540s is in the repair shop for the 3rd time for the same problem, audio but no picture. It's almost laughable that the repairman has replaced defective boards twice already costing the same as the original 2008 TV price. First repair, 20 months after purchase was $253 for a defective inverter/power board. 2nd repair was 15 months later, $153 for a defective transformer. Now, 14 months later, the defective t-con board will cost $150 to replace. It's time to abandon ship. I will not be throwing more money at this poorly designed unit with defective parts, and will buy another brand, which is really not in my budget anywhere. So yes, I'm very dissatisfied with the product, warranties, design, etc. Never again for Westinghouse products at any price.

We purchased a 32 LED TV on Good Friday for an extra room in our house. The TV was used on Christmas and seldom after that. In June, the picture went out and we have not been able to get it back. The only advise I seem to get is the one that you have to pay for online! No recommendations without paying? This is insane. I will never buy Westinghouse again.

Westinghouse A/C unit - I purchased the unit on 5-12-09 and have had nothing but problems since. There were over 20 service calls to replace various parts, one being the entire evaporator coil in the attic. Parts when needed were hard to come by; there's no stock at the local district. I spent many hot days here in southern Florida with a dead air conditioning unit. The final blow was last week when we came home from a trip only to find a very hot house. I called the air conditioning contractor, and he showed up and informed me the blower motor was shot. No new motor was available. So to stop the pain, we had a new Rheem air conditioning unit installed and sent the Westinghouse IQ Drive to the junk yard.

I purchased from Best Buy on 11/13/2007 a 42-inch model TX-42F430S thinking I had a good American product, wrong. HD signal failed after a few months I had DirecTV in. I pitched a fit only to find the set was at fault, $50 down the drain. Then the screen showed "smoky areas" on about 1/3 of the screen. I called service at Westinghouse and always got a lot of feeble excuses but never a real solution. I was told once a rep would call in a few days with an "estimate on repairs" but no one ever called. I complained to Best Buy initially but was told by an associate, "They are junk and we don't sell them anymore." The next flyer from Best Buy featured Westinghouse TVs, go figure.

I bought a Westinghouse 46" LED 1080P 120Hz LCD TV from Best Buy for around $630 with a one year warranty. After two months, the TV malfunctioned leaving a black, unlit spot at the bottom, sometimes other back lights would go out then come back on later, but one spot was consistent. I called Westinghouse to make an in-home warranty service claim immediately, not wanting my investment to go bad so soon. I was using Skype at the time so the call was recorded. They asked me to take photos of the TV and mail it to an email address, which I did right away so I could get my TV fixed. No response. After 4 months, I called and they said it would take awhile to send someone out.

I purchased the LD-4655VX TV in January 2012. The problems are as follows: it has bad sound (bought Sony sound bar, so who cares?) and the television clock will not keep time. Overall, I was satisfied because of the price. It has a nice picture, especially with HDTV and Blu-rays. In late August 2012, it went dark and there’s no way to power it back up. Westinghouse's support was not very friendly. They want me to pay to ship it back. After reading these reviews, I wonder if I dare or if I'll ever see it again and if they won't send me some pile of junk that fails, too. As I purchased an extended warranty, I'm thinking of waiting until that kicks in next February and just getting a reimbursement or replacement. In the meantime, I figure I'll purchase a real TV by a real manufacturer.

We received this Westinghouse TV, model CW26S3CW, on 8/17/12 as a replacement for one which I returned on 7/23/12. The newer model has more problems than the one I returned. We are on Mediacom cable and should receive over 100 channels, but can only get 17. When we talked with a representative, she (Kimberly) said the problem was because we aren't getting a stronger enough signal. That can't be true as our other three TVs all get over 100 channels. We replaced the cable to see if that was the problem. It was not. We are not getting a high definition picture as we did on the original set. I think we should be sent a TV that works. If you want this one back, send a prepaid return mailing label.

46" LCD 4655VX 1080TV - I purchased this Westinghouse product in 02/12 and the picture and sound snap off. I called ABC Warehouse where I purchased this product with a warranty (which I will never do again) to see if I could return it to the store. I was referred back to the customer service number, which I had already called and was told they would send out free shipping labels and it was up to me to ship the TV back to Westinghouse. After reading numerous complaints for the same defect, no resolutions and customers still waiting, I too will never buy this brand again!

I bought a 32'' LCD TV from Target last Christmas. In late May, the TV stopped working. It just wouldn't turn on anymore (no image, no sound). I contacted Westinghouse and they asked me to ship it back to them at my own expense. I was hesitant but I was either left with throwing it away or spending more money to get a replacement piece of crap. I decided to send it back but I wasn't prepared for how much it would cost me. I had to pay $90 to ship it from SF, CA to their warehouse in TX. I was furious! The TV lasted me less than six months and I shelled out $300 for it and now another $90 for another piece of crap that will likely burn out in less than six months! I should have spent the full $400 for a better brand and bigger size. I have only myself to blame. Stay away from this crappy brand.

The TV is not working after 6 months, which is same as others on here. It has been 6 months since we bought our TV and it just shut off and won’t work at all now. I have called Westinghouse 10 times over seven days and they kept giving me a runaround. They said they would send a shipping label through email to me to ship the TV back through FedEx to them. Every time I call, they give me a lame excuse as to why it hasn’t come through yet. If they are giving me a runaround now with the shipping label, what is going to happen once I do send the TV?!

As many other angry consumers on this site said, our 34" Westinghouse TV's screen went totally black, but audio is OK. I called Best Buy, where we purchased it. One salesperson said this has happened repeatedly with Westinghouse and the salesperson would never buy a Westinghouse TV. Best Buy knows this, the person said, but several angry reviewers said nothing was done about it. All they got was the runaround. We will just go back to Sony. We had great experiences with them for several years.

My review will be similar to others. I purchased a 46" LCD TV and it lasted 6 months before it just died. Picture quality was so so and sound was horrible on this set. I put in warranty claim with Westinghouse and they are flat out useless. I had to wait 30 days to see if they could get parts in, then I had to wait another 30 days to see if they could find a replacement (ironic the manufacturer has no TVs in stock!). They authorized me to send the TV back for a refund, and now they refuse to respond to calls. They claim there is nobody that can assist, and when I request to speak to a supervisor or somebody with authority, they deny your request. I am still awaiting a response after shipping the TV back 3 weeks ago on a refund. I am urging retailers to please stop selling an inferior product from a company that does not support their products or value their customers. This will be the last purchase of anything from Westinghouse, and I urge others to purchase with extreme caution.

I purchased a Westinghouse Digital 4625 46 inch TV on Black Friday from Target in 2011. The bottom part of the stand broke in the middle of the night, causing the TV to hit the floor and break. The stand is not strong enough to hold the 46" TV and I felt like Westinghouse should replace my TV.

I purchased this Westinghouse TV LD-4655VX as a family gift for Christmas. We loved the TV. It was a good bargain and it was the largest TV we had ever had. One day in May (about six months later), it shut off. I checked the power supply and outlet and the problem wasn't there. It had been on a power supply from day one, so it had been protected. I was expecting for a quick resolution because Westinghouse is a well known name. I contacted their customer support and they said they were referring my case to a local service company. It took several days to get in touch with the service company. After my initial contact with them, it took another 4 days for an engineer to get with me. I was then told (without them ever looking at the TV) that the replacement part was on back order with Westinghouse. After a week of waiting, still no replacement part.

I purchased my 46 inch Westinghouse TV from Target on Black Friday 2011. I woke up at 2:30am by this loud noise to learn that the TV broke off stand landing on the floor, which now has a red line up and down screen. The TV is way too heavy for the type of stand they used. I have read over their reviews and learned there are several complaints on this stand breaking. I want my TV replaced. I will not stop until something is done about this.

I purchased a TV on Black Friday from Target in 2011. The bottom part of the stand broke causing the TV to hit the floor and break. The stand is not strong enough to hold the 46" TV and I felt like Westinghouse should replace my TV.

I bought a Westinghouse 32" about four years ago. After two years, it died. I had it fixed for $350. It worked fine. I saw this 40" Westinghouse on sale at Best Buy this past April. It was a great deal so I overlooked the brand considering my past problem with this brand. Well, here it is three months later and both of my Westinghouse TV's died! I am livid because like everyone else, I am just getting the runaround by both Westinghouse and Best Buy. Something needs to be done about this. I would be interested to be involved with any lawsuit brought on to this company.

I agree with everything that has been said. We purchased a Westinghouse 37" TV in February 2012. Exactly 95 days later, the picture started flickering, and a humming sound was coming from the TV. We purchased it from Target, along with the extended warranty. Westinghouse asked me to take a picture of the TV, and then after 2 weeks of emailing and calling, they asked me to return the TV. After reading all of your comments, I am a little reluctant to mail the TV with the anticipation of receiving a replacement. Also, once I receive a replacement, I am reluctant if the replacement will work. I refuse to say "money down the drain." I am agreeing that there needs to be a class action lawsuit against Westinghouse. I will not ever purchase a Westinghouse again.

Westinghouse LD-3235 - Flickering of picture. Same problems everyone else is having. Customer service is no good.

I purchased this TV from Costco on August 10, 2010 and got the extended two year warranty that Costco provides. We purchased it for a summer home and used it for one month in 2010 and 4 months in 2011. This year in May, when we turned it on, we got no picture. Costco honored its warranty and put us in touch with Westinghouse. They shipped us a rebuilt TV and we shipped back the broken TV via FedEx in the same box. They took my CC number just in case we didn't ship the old TV back and that was fine with me. We received the rebuilt TV in one week on May 29. After one day, the rebuilt TV had a black cloud over 1/2 of the screen.

I purchased a Westinghouse 46-inch flat screen HDTV at Target on Black Friday 2011. I installed it only to find the remote control limitations, you had to be within about 6-10 feet of the TV and on a truly direct line from it to get it to pick up the remote most of the time (not always). Not enough of a problem to fuss about, everything else was perfectly acceptable in terms of performance. Inexplicably, this morning, the plastic base of the television gave out while we were in another room and the television fell 3 feet to its untimely death on the floor of the living room. The screen was broken and no longer viewable. I haven't contacted the company yet, but we'll see what they have to say soon enough. The base of this product should be immediately recalled because the TV was in a protected cubby and hadn't been moved since installation, so there was no external stress placed on the part beyond an occasional Swifter pass. There’s no way this should have failed, $350 down the drain.

I purchased a Westinghouse TV model SK-19201S and used it for a year and a month. It stopped working. I understand the power supply for this model has been a constant problem as well as several other size and models of Westinghouse. I was on the phone with them 10 to 12 times asking them to fix or replace it. They finally got tired of my calls and agreed if I ship (at my expense) the TV back to them. They would replace it with a refurbished unit, same model. It worked for a couple of months. Westinghouse products are, in my estimation, garbage and should be avoided no matter what the price. They don't stand behind their products.

Well, I traded for a 30-inch LTV-30W2 TV, knowing about the power problems. I’m going to buy the new power supply board at shopjimmy.com. The part only costs about $49. All you need to replace it, is a Philips head screw driver and like half an hour of your time. What it was doing is going from the blue LED power light to an orange light and blank screen. After that, it would shut itself off. Shopjimmy also sells all other boards for the TV's. Good luck if you want to try this fix; $50 spent is better than wasting anywhere from $200 to $600+ for a TV repair or replacement you can easily do yourself or pay a neighborhood teen a couple of bucks to do it for you. Good luck, hope this helps you all out.

I bought a Westinghouse TV model VR-4625 on Black Friday of 2011. When I first got it, it had issues with the remote not working more than 5 feet away. Then, I came home from work one day and the TV was leaning really far forward. I went to see why and the base was broken. I contacted Westinghouse, offered to buy part but they wouldn’t sell it because of warranty. I had to send in the whole TV. Fine.

In November 2011, we bought a 60" Westinghouse HDTV. At the end of May 2012, the TV went black and still had sound. We called Westinghouse only to be given a run-around. They tell you a technician will be in contact and then they call back retelling you the same thing again and again. Today, they said we needed to send them the receipt and they will have someone to come out to pick up the TV and then issue a refund. Uhm, with all the runaround in even getting a technician to call, why the heck would we give them the TV before getting a refund? This company is horrible. Their products are junk. What good is a warranty agreement if it is not being honored? I have filed complaints with the FTC and the BBB. Never, ever will we buy something from this company. It seems as if this is a very well-known problem, so why they are allowed to continue to get away with this is beyond me. We had to buy another TV, which is an RCA, and hopefully we have better luck. I mean, it can't get much worse.

I purchased 80 Westinghouse 32" LED TVs from Costco and 3 months later, I started having problems with them. There’s no picture, but audio is good. I returned approximately 15 to the store before I ran out of my 90-day grace period for returns. I now have to ship the units back to Westinghouse for repair. This is extremely tedious since you have to spend 30 minutes on the phone with a company rep to get a claim number and then pack and ship back the unit, only to have to wait for them to ship you back a refurbished unit. Is there a class-action lawsuit out there where I can join and try to recoup ever increasing business loss due to these poorly made TVs?

I have been having the same problems listed, sound, no picture, super frustrating. After turning on and off my TV (Westinghouse LD 3235) of only 6 months, on a daily basis I found this page. I sort of followed the advice of Jim. I nervously took the cover off, found the plug he was speaking of. Now, I am in no way, shape or form mechanically or technically inclined, so I was super scared to pull the plug completely off, so I didn’t. I did wiggle it quite a bit and then pressed it back down to make sure it felt connected all the way, I turned on the TV and wallah it works (for now). I have had it on for a few hours now and no blue screen with just sound. Hopefully this helps someone else. Maybe try this before sending the TV back, good luck.

It is my hope that this post will benefit other consumers. Right before Christmas 2011, I bought a Westinghouse 46 inch LCD TV from a Best Buy store in Fresno, California. Three months later, the Westinghouse TV I bought stopped working completely. I called Westinghouse and they referred me to Best Buy. Best Buy then sent me back to Westinghouse. It has now been two months and numerous hours of work and jumping through hoops and the TV is still not repaired. I called several times to submit the information they require (lots and lots of red tape). I was finally told to mail the TV to them at my expense and wait for a refund. I am now wondering whether they are operating in good faith, because they told me that if I mailed the TV to them, it would only be insured for $100. I am very disappointed with the Westinghouse company and will never buy another product from them. Thanks.

I just had my 32" Westinghouse with built-in DVD player repaired a month ago for $250.00. It had sound and no picture. As of a couple of days ago, it now comes on as it should and then within five to ten minutes, it just shuts itself off. Has anyone had this problem? I just tried to contact Westinghouse Helpline, which to my surprise, somehow ended up to be a paid help line costing $59.99 if they answer your question. I immediately got out of that and then found this information. Something needs to be done. This is absurd. If anyone figures out a solution or how to get in touch with Westinghouse directly, please let me know.

32" Westinghouse TV blinks - Jim was right. If you take the top door off and look for the cable that connects to the main board, you may solve the problem. For how long? I do not know. To remove it from the main board, you have to squeeze the clips on each side of the cable and pull straight up. After re-seating the cable, I still had the problem until I moved and pulled (lightly) on the cable. It seems to be working so far. Oops, as I was typing this, it began to blink but I moved the cable again and it straightened up. I need some electrical tape so I can secure it in the same position; unfortunately, I do not have any. If you trace the cable, it runs towards the top of the TV and there is another clip there that you can try to make sure is seated correctly. It is very hard to reach but luckily, I have some long fingers. This is, without a doubt, a manufacturing problem.

I had the same problem with my 32" Westinghouse LD-3235 LED flat screen. I searched on the internet and found the following solution and it worked, saved me from sending it in. Take the TV off its mounting bracket or if on a stand, turn the back towards you. There are two little compartment doors with screw access. Unscrew the top one and "carefully" pull out the ribbon cable and re-install it making sure it is firmly seated and connected. Replace the access compartment door and screw back in. Remount the TV and turn it on. It worked great now for almost 2 weeks and before, it was flickering and going to black screen and I had to turn it off and back on and it would work for a day or two. The ribbon cable must have something to do with the power to the main board that controls the picture. Try it and see.

I have had issues with the 47-inch TV since I bought it three months ago. The screen has been going black when changing a channel or changing it from one component to another. Now, it won't turn on at all. I have read complaint after complaint on here and I doubt I will even try to call Westinghouse since it sounds like it is a waste of time. I am going to try what I have heard before: unplug it, hold the power button down on the TV for at least 10 seconds, let it sit for a few minutes and then plug it back in.

I have had several issues since buying out Westinghouse TV and every time I call, I get told to reset the TV. Up until now, that worked. As of today, the volume won't return no matter what I do. But I shouldn't have to reset my TV every month for no picture or sound; it is only 2.5 years old. This is utterly ridiculous. I have also been told that they never received my registration for the warranty, although I sent it in and that they can't help me. I call this utter **.

I turned on the TV, and there's sound but no picture. This TV is only 6 years old, as I bought it new from Best Buy on Black Friday 2006. The TV repairs would cost more than to buy a new TV set. So I bought a Samsung 32". I found out this is a very common problem and would be interested in a class action lawsuit for this product.

My 46" TV would not turn on/off with the remote. I contacted Westinghouse who initially was reluctant to assist as the TV was manufactured more than a year ago although I purchased the TV less than 10 months ago. After diagnosing the TV by telephone, I was told the repair parts were on back order for 14 days. When the parts never came, Westinghouse then announced they would replace the TV, although this model was also back ordered an additional 30-45 days. They also advised it was my responsibility to send them the broken TV (packaging costs up to me) and they would pay the shipping. This is customer service? Two months?

We have had our Westinghouse 46" LCD TV for several years and we, like everyone else, have had the same problem. No back light, but sound. I worked in electronics for 45 years and I have managed to get it started after working on it for several hours. However, the problem keeps reoccurring every time it is shut down for more than a week. The problem is getting worse and I have called asking for a schematic for the last two years so I can find the board that has back light driver on it. I have met with the same resistance, case number, not called back or been told to send it to Houston from Angel Fire, NM. That does not make sense! Can anything be done to make Westinghouse to stand behind their product? Apparently, this is a recurring problem with all their sets.

I own a 26" LCD TV from Westinghouse. The TV was a Christmas gift from our kids. I thought I was having problems with my cable TV as there was no picture, just sound. Then, the screen would be all colored lines on it. The cable company sent me a new box but I still had the problem. I went back to Best Buy where the set was bought and they told me that I needed to call Westinghouse since we didn't have the extended coverage. Westinghouse told us we needed to mail the unit back to them at our cost for shipping. How does that help us? If anyone has any ideas on how to fix this problem, please let us know.

I have a Westinghouse TV that I have in the master bedroom. First, the picture would go out if the volume was too loud. I have mastered that now I have no picture at all if it comes on. And a little while ago, I had black screen and sound for just a few minutes. What gives? I thought Westinghouse was a good product. I would never buy a TV that they make again.

I purchased a Westinghouse 26" LED TV product in July of 2011. The television was placed in a spare bedroom. It was used maybe 4 or 5 times. When the TV is turned on now, there is only a blank screen. I can hear sound but no picture. I called customer service to turn in a warranty claim. I was only issued a number after I emailed a copy of my receipt. Then, I was told I would have to pay for shipping and handling anywhere from $50.00 to $100.00 to have the product shipped to Houston, TX to be repaired. I was told this was my only recourse. No other repair facility closer to me was offered. Ridiculous!

I've had my Westinghouse TV for a few short months. Every few seconds, the screen goes blank. I still have sound but no picture, so very aggravating. Evidently, others have the same problem. I thought Westinghouse used to be a respectable company, but not now, by the sound of the other comments.

LD-3235 LED TV - Same as everyone else, except I bought 2 of them, bought at the same time back in September of 2011 from Best Buy. Last month, one of them started to get the squiggle lines, then almost a week later, the other one started doing the same thing. In fact, one of them is flashing at me right now! Really, I just want to replace the TVs. I can't afford to buy 2 more. After reading these posts though, it looks like Westinghouse and Best Buy have made some sort of agreement to just point the finger at each other.

We received our Westinghouse 32" LD-3235 LCD TV for Christmas 2011. Four months later and we are getting the black horizontal static lines and complete black screen, but the sound remains on. For some reason, when I lightly tap the screen, the picture clears up. I cannot believe a TV would go bad in just 4 months. But reading all the other reviews, I believe this problem is built into the TV and Westinghouse is not doing anything about it. They just keep selling them. Count me in on a class action suit.

I received this Westinghouse LD-3235 TV as a Christmas gift on 12-25-11 and as of tonight (4-26-12), it no longer works. It started with white lines going across the screen sometimes then kept getting worse and then the picture started getting black starting from the bottom. This continued getting progressively worse until now, I have sound but no picture at all. I have used this TV for not quite four months and it is junk. I went online and found I am not alone. Hundreds of people are having the very same problem. Some say calling customer service is useless. Sounds to me like these TVs are being sold and they are defective to begin with.

I purchased ($800) Westinghouse LTV-30w2 LCD TV from Crutchfield in 2006. About a year later, the picture would go out. My warranty was up and I didn't want to pay to ship the TV. I took it to a local shop and was told the inverter was bad and that he couldn't get the part. I called Westinghouse and was told they don't carry the part anymore. I find it ridiculous that our government allows this company to continue to rip us off.

I bought a Westinghouse 32" LED TV from HH Gregg at the end of January 2012. In early March, it no longer worked. You would hear sound and no picture. It wasn't even 60 days old! When I called customer service, they told me to send it back. The cost was $100 and I only paid $280 for the TV. I am in the process of looking for a new TV, but never a Westinghouse where quality has gone out the door. Class action suit, count me in.

I bought this Westinghouse TV in 08/2011 at Best Buy. I have sound but no picture. Westinghouse told me to call Best Buy. They won't help me and told me to call Westinghouse. Verizon sent out a repairman. They could not fix it. All I want is another television. It has not been a year.

Westinghouse LD-3235 television set was purchased from Best Buy on 1-9-12. Several weeks ago, the picture would turn black and then horizontal color streaks would flash across the screen. At best, the set was probably used 8-10 hours. Best Buy would not come out and fix it unless I paid them. They refused to call Westinghouse for me and have them fix it. I really don't understand why Best Buy wants to sell product for a company that makes stuff that craps out after 8 hours of use. I guess they have their money and customers can go pound sand. You would think Best Buy would make sure that their suppliers produce high quality products. But maybe the Geek Squad generates lots of revenue fixing poor quality stuff.

I bought a Westinghouse TV yesterday, 4/21/12, and when I woke up today, 4/22/12, I have no picture and only sound. I would say that this is the worst TV ever made.

I purchased a Westinghouse LD 3235 Flat screen TV from Newegg on 12/17/1211. By mid March, the picture had lines and would flash off and on. I initially thought it was my cable box or VCR/DVD but both were replaced and were not the source of the problem. Within 10 days, I had no picture, only sound. I see from reading the comments of others that this has been an ongoing problem with this company. I too have called and only get a busy signal at the "customer service” number. I used to think Westinghouse was a reliable long term American company and brand. I will never be fooled again and I will never buy their products again. Please let me know if there is a class action suit as I want to be involved. I think they are intentionally selling defective products. Unfortunately, I bought one.

I purchased a 32in Flat screen Westinghouse LD3260 in November from Costco and I get great sound and no picture. I called customer service only to be told to mail it in. I do not have $100 to send it back. After reading all the problems with them, I will never and I will tell everyone I know not to purchase anything from Westinghouse. I purchased a Vizio brand longer than the Westinghouse and it shows perfect. I wished I bought another one instead of the Westinghouse. I paid $250 for a lemon just five months ago. What now?

Periodically, my 3 and 1/2 year old Westinghouse TV loses its horizontal stability. It could last for 5 mins to hours. I've tried to turn the TV off in an effort for it to reset but this does nothing to solve the problem. You never know when it's going to act up. Guess I'll have to buy another TV, but you can rest assured it will not be a Westinghouse again! Your product sucks. I would expect a $500 machine to last more than a few years!

I bought a Westinghouse TV from Best Buy on Black Friday 2011. After a month of use, the picture started flashing and then faded completely, with sound intact. I called Westinghouse and was given a case # and told to ship my 42" LCD TV to their repair facility in Texas. I reluctantly did so even though I had to bear the $100 in shipping costs. It's been two months now since I shipped it and I still have no TV. I've called them 5 times. They've repaired my TV, attempted to ship it to me (they had the wrong address for some reason), it sat in a FedEx holding facility, was then shipped back to the Westinghouse repair facility in Texas and now it's on backorder? I was told it was repaired already and every time I call, I get an uneducated customer service representative that gives me a different reason. I expect to call them again today to elevate the matter and get a full refund. I'm $400 in the hole now and still without a working TV since December. Anyone interested in a class action?

We have a 30" LCD, model LTV-30W2. First the remote stopped working and now we have nothing. The power light comes on, but no picture and no sound. At first we tried to re-set the TV by unplugging the power and starting over, that worked a couple of times but now it doesn't work at all. If a repair will cost over $200, we might as well buy another TV. This is very upsetting. I'm in for a class action. I will never buy a Westinghouse again.

I bought two Westinghouse televisions (model ld-3237) around 6 weeks ago from Best Buy on 2/27/12. Both TVs will not come on. Best Buy, of course, can't do anything for me and Westinghouse keeps saying they have my case and will get back with me. Two points: Best Buy should not sell anything they cannot replace themselves and they are the ones that should have to return the products to the manufacturer since they are the ones that deal with them on a daily basis. Plus, if they did this, maybe they would quit buying products that didn’t work or don’t last. Second, Westinghouse shouldn’t be legally allowed to sell a product that is a lemon but not be required to do anything about it. Are they selling ocean front property in Oklahoma as well?

Bought a 46" LED Westinghouse TV on July 11 from Best Buy. 8 months later, it started randomly going into auto setup while we were watching TV. It happened more and more frequently over the next day, and by the third day, it wouldn't come out of auto setup and you can't watch TV. Still under warranty, so no worries, right? Called Westinghouse and they gave us a case number and turned it over to ITI.

I called one of your repair centers seeking information about the loss of the picture function of my wide screen TV. I purchased this wide screen TV about five years ago at either Target or Wal-Mart. I believe the cost was about $500 for a 32 inch wide screen flat TV. Yesterday morning, April 10, 2012, I used my remote control to turn on the TV. There was no picture. I tried a DVD that functions perfectly. I went through the manual preforming all of the task recommended to assist me. Nothing restored the picture function to the wide screen flat TV. I made a call to one of your repair centers located in Houston TX. I received no satisfaction. My warranty ran out a few days ago, and now my TV no longer function. Please advise. If I don't hear from you with some type assistance, it's my choice to contact the office of the Attorney General Consumer compliant division. Your assistance in this matter can be helpful to you and me. The thing I want is the function of my wide screen flat TV without charges to me.

We purchased a Westinghouse TV on Black Friday, 2011. It did not have a remote in the box. After three months, the TV stopped turning on. I called Westinghouse customer service and was given a case number. We were told that the case was going to be sent to ITI, so that a part could be ordered and a repairman could be sent out to fix the TV.

The TV does not come on at all. We purchased the TV around three months ago.

We purchased a Westinghouse 46" LED television on October 2011 and the unit refused to turn on almost exactly four months later. Dealing with Westinghouse customer service was a nightmare! Their reps are very unprofessional and the waiting time is ridiculous. When I finally got someone, they said that we had to wait 30 days for refund or replacement. We are still waiting. Today, I called and they said that I would have to email a copy of the receipt, which we were never told. I will never purchase any Westinghouse product again.

Fridge Freezer BJ423S, only 7 years old and is not cooling/freezing properly. I called a local service person who advised it would cost $400 to fix (in theory). Not happy, I rang Electrolux New Zealand, who basically didn’t want to know it’s out of warranty. My personal opinion is that a fridge is a simple appliance and should last for years. If a fridge doesn’t last this long, then the manufacturer such as Westinghouse/Electrolux should be more responsible. I may as well have bought some cheap rubbish because that is basically all I got for $1600.

32" Westinghouse TV - I purchased two 32" TVs from Best Buy in late November 2011 for Christmas presents. They worked for about a month and got lines through them. I have been waiting for a month for a repair--this should be over-the-counter replacement. Best Buy should not carry the line as it reflects on the business. I will go some place else next time.

We purchased a 26-inch flat screen TV for our nursery at church. We bought this product at Costco, which Costco usually has a good reputation for returns. It took us about 4 months after the date of purchase to actually install the TV as we were remodeling the nursery. After we installed it, we had probably less then 10 actual hours of usage and we just did not get a picture. After contacting Costco, we were directed to Westinghouse where a case and RMA number were assigned with instructions on how and where to mail the said TV. I paid to have the TV professionally boxed and shipped it back in August of 2011.

The day I turned it on, it had a couple of green vertical lines, about 2" in width, running from the top of the screen to the bottom. I immediately filed a complaint. I had to take pictures of the TV, screen and send it to Westinghouse, in order for them to approve for me to return it for repairs. It’s a brand new TV, and I already have to pay over $30, to have it shipped back to get repairs. The point is, I'm without a TV, and they have my money for when I purchased it.

My LCD television stopped working in less than six months. Just lost the picture, pretty much like all the other complaints I have just read. In order to get repairs under warranty, I am expected to ship it to Houston, considering the cost of packaging materials that will cost nearly half of what I spent on the TV. They obviously have a serious problem with their product and as far as I'm concerned, they have no warranty service.

I have bought Westinghouse 46" LCD TV model #VR-4625 during Black Friday 2011. My remote does not respond, some keys are not working like the menu, volume and number 2 and 6. I contacted customer support 3 times in the last 30 days requesting to repair my remote. Every time, I get standard reply from customer rep that "We do not have remote in stock and cannot provide ETA. Try after 10-15 days". Last time when I called and asked for a universal code for universal remote, the answer is they do not have it. When I asked for case, standard reply "We dot have such systems". Even getting tech support on the telephone line is pain and takes anywhere between 30 minutes to 85 minutes. Even online web chat does not work. I googled (and also searched their website) to see if I can get a remote code for universal remote, I could not find any. I'm not sure, what can I do? What are my options? Any help would be helpful.

I agree with all the other complaints against Westinghouse. We purchased this 32" TV (model LD-3235) in October 2011. By Christmas, it had lines running across it at various times. We thought for a while that it must be the cable connection. We were so wrong. By January, it died. I contacted Westinghouse and was told to ship it to Houston, TX. Shipping costs were over $100. We paid only $259 at Best Buy for the TV.

I purchased a Westinghouse LED 32" model Ld-3235 television on September 30, 2011. By February 2012 the picture no longer worked--only sound. Westinghouse was no help. They would only repair the TV if I sent it to them in TX (which would cost over $100 in shipping). The television is within the warranty period (after all, it's only 5 months old). I’m thoroughly disgusted with their products and abysmal customer service. I will never buy their products ever again. Class action lawsuit seems appropriate given the number of problems with these televisions.

The TV was not even a year old and I went to turn it on and it would not turn on. I pushed the button to turn it on and it turned right back off. I took it in to a repair man and he told me it’s the mainboard and will cost $200.00 to fix. But they have no mainboards in stock. I am so angry I have no TV and out $250.00. I would hope the company would try to satisfy their customers, so they will buy another Westinghouse.

I bought the above TV on 9-5-11. The sounds work, but the video keeps going out. Although under warranty, Westinghouse insisted I pay to ship it to Texas, which would cost $100+. (I paid $259.99 for it.) I had the problem when I first bought it, but it was intermittent then and we thought it was the HDMI cable.

Several weeks ago, our TV started losing its picture. Its sound was perfect, just no picture. After going through the whole troubleshooting game, they decided that we needed to send the TV in for repairs. The TV seemed to be working right, and since it's a pain to send it in, we kept the TV. Here it is, several weeks later, and the TV is acting the same way, but now nothing that we do will bring the picture back. I called today to again seek repair, and was told to send it to Houston, TX at my expense. It upsets me that a 5 month old TV has these issues, but to add insult to injury, I have to pay to send it to them. I have already replaced this TV, but it would be nice if Westinghouse actually stood behind their product. I think that if they find that the set is defective, then they should reimburse the shipping cost. I guarantee that I will never buy another Westinghouse product again.

I paid over $1000.00 for Westinghouse LTV30W2 LCD TV at Best Buy several years ago, so I was no longer under warranty when the picture started to go black on me this June 2011. It would crackle, then pop and go black. I was able to bring up the menu and see that on the screen but nothing in the settings could fix the problem. After a week I could no longer get a picture again and the TV was feeling hot to the touch and smelled like burnt wiring or components. I took it to a repair shop and paid $50 to diagnose it. They said I needed a new main board or a ballast board and that would cost me an additional $200.00 for a total of $250.00. I contacted Westinghouse for a price check on the main board and was told it was $250.00 for that part. They did not offer any info on the problem being widespread with their TVs, nor that the part was not even available through them any longer. All they said was they didn't have the part in stock.

We bought my mother a new TV for Christmas 2010. Two months before the warranty expired, the TV's picture went crazy. After many phone calls and e-mails, we were told we had to take photos of what the TV screen looked like, e-mail the photos, and send the TV back to the Westinghouse TV repair. No where did I see that it was the customer's responsibility to pay to ship the TV. It costs $92 for which I feel we are owed. The TV was defective and was a total inconvenience to get the TV to a UPS as I had a broken arm. Since this experience with Westinghouse, we will not be buying anything from you. We have also heard from others about your products and their dissatisfaction with your customer service. How very disappointing since your company has been around for many years.

After 1 year, it just stopped working. This is Chinese trash. Don't buy this, or you will lose your money.

I bought model SK26H570D (Serial # 5612W84101996) a few years ago, and now it's costing me $150.00 to have it fixed. According to Precision Electronic Inc., it has a bad capacitor. I feel it should last longer than it did! No more Westinghouse products for me.

I bought a Westinghouse 32" TV exactly 5 months ago. The warranty is for 1 year. I called customer service. The warranty states that I call this number, and get a service center, that I can go to, and have my TV serviced. After jumping through hoops (unplugging TV and cable box, waiting for several minutes, etc), the service rep tells me I have to mail the TV, at my cost (around $300), and they will look at it. It was like pulling teeth to even get this information. The CSR didn't want to give up the info. Looking at the reviews for Westinghouse, I wish I would have read them before buying the TV. So much for customer service. I have the original warranty, and nowhere does it say that I need to ship this somewhere at my expense. What a scam! I will never buy anything from Westinghouse again!

Fire Hazard: Electric buzzing on right side. Westinghouse flat screen would go dark, but power and sound were on.

I purchased a Westinghouse SK-26H590D in July 2008 and the screen has green dots. The longer the TV stays on the more the dots start to increase. Also there are now red and blue dots. It has become so bad that you cannot make out the images on the screen. I have called Westinghouse at 800-701-0680 for advise on what the problem can be and the answer I received was its out of the warranty period and there is nothing they can do. They told me to bring it to a repairman. I see that there are countless complaints on Westinghouse and there should be a recall on this product.

I purchased an LD-3235 LED TV made by Westinghouse, from HGregg and Company, in Rockville MD in late October, 2011. By Christmas, the TV was not working. I contacted Westinghouse, and was told to send the TV to their repair facility in Houston, TX. I did so on January 16, 2012, and it was received at 11:45 AM on January 19, 2012. According to the information from Westinghouse, the repair should have been done in 3 to 5 days (and as of today's phone call they have now changed that to 9-10 days), and we should have received the TV back by now. According to customer service department, the TV is still in for repairs, and they will send it back as soon as it is completed. The case number is ZW1142440. Their customer service number is **.

I bought four Westinghouse 32" model sk-32h240s TVs. One died in October 2011 and one died in January 2012. Both with the same problem, inverter board. TVs should last more than three years and it seems many, many people are experiencing the same problem. Westinghouse is putting out defective TVs and will not replace the part, even though they admitted to me that this model is having the problem.

After two months of having purchased my Westinghouse 32" LED TV it stopped working. Don't go to Costco to support this useless Chinese trash!

I bought 10 of these 32" inches Westinghouse LCD sets ( sk 32h540s) from Sams Club about 2 years ago for my business. Five have gone bad already with the same problem everyone else is experiencing. TV comes on, shows logo then goes black but power light is still on. They replaced 3 of them last year but pretty much said tough luck about the rest. All I want to know is how to fix them but they don't respond. Any one had theirs fixed? if so, what was done?

My friend bought her son a TV from your company and it is under warranty. Your company is charging her to fix the TV although it is under warranty. I feel that you should have to honor your warranty or do not give on for your products at all. And I do not think it is fair to take money from people again after they have already purchased your product and it has a malfunction because of the product and not because of any misuse. A concerned person that believes you only get what you give and you should make this right.

I bought the Westinghouse 32 inch for bedroom from Costco last year. It just stopped working today... sound but no picture... sounds like the same problem everyone else is having. Does anyone know if it is worth trying to have it repaired. I'm in for class action.

I bought a Westinghouse television in Costco on 6/22/11. I started noticing that the monitor would go black sometimes and other times have white lines going across it. I called customer support (800)7010680 in November 2011 and they opened up Case # ZW1133762. On 12/27/11, Jerald told me that a brand new in (unopened) box TV was being sent to my house Transaction# 4074347214. I did not get the TV and called again on January 7th and spoke to Brianna, who said they would call me between 5pm and 6pm on 1/10/12, which never happened. After no one called, I called support again 8pm on 1/10/12 and spoke to Alfredo, who said he would take care of it personally by calling and keeping in touch. I never heard from him again.

I purchased a 26 inch flat screen Westinghouse from Target 11/2010. By April, the picture would start to get really dark, and a few times you would have to unplug and re-plug it to get any picture at all. And then on 1/15/2012, the picture went completely. You can get sound but see nothing. It's disconcerting to see how many people had the exact same trouble with one brand of TV.

I purchased my Westinghouse 32" LCD TV a couple years ago with built-in DVD player. It worked about 6 months and the screen went black. I called Westinghouse and even though it was under warranty, they still wanted $260 shipping and labor! It's been sitting in my closet ever since awaiting a class action lawsuit. This company is pure garbage, total thieves yet they continue to produce junk and stores continue to carry their product. I don't want another one, I want my ** money back.

I tried to get it to work today and there is no picture, just sound. Do not buy from Westinghouse! It's a 32" LCD HDTV.

I purchased a 32" Westinghouse TV (SK 32H570D) from Target in May 2010. In January 2012, the screen went black. There is sound, but no picture. This TV should function longer than two years. Several people have complained about the same problem, but Westinghouse refuses to recall these TVs. Westinghouse has a major component problem and continues to dupe the public with these defective TVs. Our money should be returned.

Do not, I repeat, do not purchase any Westinghouse products! The TV goes black after just a few months of working. The customer service is horrible, and they have no idea what you are talking about, when you ask them a question. They need to get this TV off the market, before more people buy this horrible product. There needs to be a lawsuit against this company, so everyone can get their money back, and stop having headaches from these people, for their poor quality of help! This is the worst product on the market. Don't let their cheap price fool you, because it won't last long!

This Westinghouse is a Chinese company. White Westinghouse is the old Westinghouse. My 47" TV image slowly gets darker and darker. You have to power it off and back on to get a normal image. Then in a short while, it starts getting darker.

I purchased a 40-inch Flat Screen LED at Menrards in April 2011. I am a senior citizen and do not know much about flat screen however the sound on the flat screen was working properly and my daughter explained to me that there should be a sound card or something due to the distorted sound. I placed a service order after I submitted my receipt to the company.

I purchased a 32" Westinghouse LCD TV from Newegg.com on 12/11/11. It was a Christmas present for my son. He opened it on 12/25/11. It stopped working on 1/2/12. It works for about 20 minutes then gets lines through it and eventually turns black. It has sound but no picture. I was unable to return to Newegg as I didn't have storage space for the box and had thrown it out a few days before it stopped working. Westinghouse said I had to take a picture of it, e-mail them the picture, and then I had to pay to ship back to them. There is obviously a problem with this TV as many are having the same problem. So, I am out $250 and my son has no Christmas present.

I bought a Westinghouse 40 in LED TV on Black Friday from Target. I opened it Christmas morning and set it up. On Jan. 11th 2012, the screen went black. The sound works but there is no picture. This is a horrible TV and the company forcing me to pay to mail the TV to be fixed is ridiculous! I just posted on their Facebook page about what has happened to me and how ** their product is and suggest everyone do the same! I have been an AV tech for 15 yrs and have worked with tons of other flat screen TVs and have put them all to the test.

I purchased an LD-325 in June 2011 from Target. On November 2011, the TV indicator light comes on, but there’s no picture or sound. If you use the buttons on the TV, you can sometimes get scream flash on, but immediately it goes blank. It seems that trying the volume button turns off the indicator light.

I purchased 32 inch LD325 series in June 2011. In Nov 2011, the "on" indicator lights but no picture or sound. On occasion, the screen will flash on then off. I have had a couple times where the W appeared only to blink and shake and then screen went out. If I try the buttons on the TV, it is odd that you can turn the indicator on, but if you press the volume button, light goes out. Based on other comments on this site, I am just another sucker who bought a TV from this company. The problem seems to be pretty consistent and doesn't sound like warranties will do anything but give you a headache.

The TV was bought from Best Buy and it is only a couple years old with very little hours and it stopped working. I cannot get the unit to power up. Is Westinghouse made in USA? I would like to join in on a class action lawsuit if one is formed.

Purchased 32" LD-3235 flat screen from Best Buy on 9/25/11. On 11/25/11, there was no picture (black screen), just sound. Repeated calls to Westinghouse with horrible customer service. Finally sent to be repaired and received it back on 12/21/11. It was not working again, so I called today, 1/07/11.

If you purchased a Westinghouse TV from Best Buy, it is covered by the Geek Squad under the original manufacturers warranty. They will come to your home to fix your set for free. Call them to set up an appointment.

On 1/6/2012, I purchased a 32" TV model #LD3235 LED by Westinghouse from Best Buy on September 29, 2011. When I turned it on, the picture turned black, comes back momentarily. No picture with sound. Best Buy said "It's past 30 days already, too bad you didn't buy extended warranty". Westinghouse said to mail it back to Houston or California repair center, but they would not accept responsibility for damage during shipping. For the cost of mailing it back, plus the very real chance in will get damaged in the mail plus I have to put it in the original package. It's very disappointing and frustrating because of bad costumer service.

Horrible! I bought the 42 inch TV for Christmas. 5 days later, it doesn't work! Help!

This TV is awful! I bought an SK-19210s two years ago as a bedroom TV. At the most the TV has 60 hours of use on it. Today I attempted to turn it on and no power. After searching the internet I found all the complaints about this TV and eventually ended up here. This company needs to be investigated and a class action lawsuit needs filed against them.

I purchased a 32" TV from Best Buy in Sept 2011. By November, the picture turned black, comes back on momentarily only to shake, shiver and go black again. Best Buy said "too bad, you didn't buy the extended warranty". Westinghouse? They told me to mail it back, but they would not accept responsibility for damage during shipping. For the cost of mailing it back, plus the very real chance in will get damaged in the mail, I will take it out on the far pasture and use it for target practice. Seriously.

I purchased a LCD Westinghouse 32" TV from Walmart. It was under warranty when it was serviced on 6/14/10 for "no picture with sound". The problem (no picture with sound) reoccurred on 11/2011 outside of the 24-month warranty period. I was told by the supervisor at the Walmart Extended Warranty Center that the "lemon policy" does not apply. Westinghouse will never get my business again. A television should function without incident longer than 2 years.

I purchased my TV off ecost.com and true enough it was refurbished but it shouldn't have gone out in less than 2yrs. I should have gotten an extended warranty. I will never buy a Westinghouse again because they don't appreciate their customers enough to listen to their complaints and provide customer support/service. I think if we all complain to the BBB then something can be done, the power of unsatisfied people can make a difference. And we should buy American product, it"s a disgrace!

This company sucks, both their products and customer support. I bought a 42" LED TV which I used for a computer monitor. I had the item less than 6 months and it stopped working. Upon contacting customer support, they told me the serial number was over a year old and would not warranty the item regardless of when I purchased.

This is a horrible television. I purchased this TV November 4, 2011. The picture has lines in it, and fades in and out after only 2 weeks. I will bring it back to the store, and I hope I can get an exchange, and get a different television, as long as it is not the same brand. Westinghouse has lost a customer. I will never buy another product from them. They have a bad return policy. I will contact the BBB.

Long story short, I had this TV just a month passed the warranty period and picture is black. Needless to say, I am very mad. Nobody could do anything about it. Sign me up also if that lawsuit is started. (37" Westinghouse model#VR-408DF)

I bought a 42 inch Westinghouse TV 2 years ago and within 6 months, the TV quit working. The TV received no signal through any input. I sent the TV off to be repaired because it was under warranty. Eight months later, the same television had the same problem and when I called Westinghouse, they said it is no longer under warranty and I would need the receipt and have to pay for them to fix it.

I bought a TV when Target had them on sale about 17 months ago and took it to a shop to have it looked at because it started turning black on the pitcher. The repair guy opened the back of the TV and wires were burnt to a crisp. I will be calling the BBB and file a complaint with the state against this matter; it could have set my house on fire.

I purchased a Westinghouse 32-inch flat screen TV about one year ago. I am having the same problems as some of the other people. My TV stopped working. I was only looking for a repair shop until I was informed that it will cost up to $500 to repair my flat screen. **! That was more than what I paid for the TV brand new. Then, I ran across this website and was shocked. It seems like there is no use in complaining. I will do more investigating when it comes to purchasing a flat screen, computer or any other electronic product. There should be a class action lawsuit. How can they get away with stealing from so many people? Who's protecting the consumers? Reimburse people who brought their products thinking that they purchase a quality American product. But we just got duped into thinking so. And why did the TV's die outright after the so-called warranty? It just seems so strange. Refund our money!

I have bought two Westinghouse TVs with built in DVD players. I bought the first at Best Buy back in the summer of 2006. The TV has worked great up until this year. Then the HDMI kept losing signal. My TV/internet company told me to replace the cable, which didn't fix it. Then just last month, the screen went black. It's definitely trying to put out light but no picture. Originally the sound worked, but that has quit too. The second TV, I bought in 2008 and it's still working.