Westinghouse Reviews

I purchased 80 Westinghouse 32" LED TVs from Costco and 3 months later, I started having problems with them. There’s no picture, but audio is good. I returned approximately 15 to the store before I ran out of my 90-day grace period for returns. I now have to ship the units back to Westinghouse for repair. This is extremely tedious since you have to spend 30 minutes on the phone with a company rep to get a claim number and then pack and ship back the unit, only to have to wait for them to ship you back a refurbished unit. Is there a class-action lawsuit out there where I can join and try to recoup ever increasing business loss due to these poorly made TVs?

I have been having the same problems listed, sound, no picture, super frustrating. After turning on and off my TV (Westinghouse LD 3235) of only 6 months, on a daily basis I found this page. I sort of followed the advice of Jim. I nervously took the cover off, found the plug he was speaking of. Now, I am in no way, shape or form mechanically or technically inclined, so I was super scared to pull the plug completely off, so I didn’t. I did wiggle it quite a bit and then pressed it back down to make sure it felt connected all the way, I turned on the TV and wallah it works (for now). I have had it on for a few hours now and no blue screen with just sound. Hopefully this helps someone else. Maybe try this before sending the TV back, good luck.

It is my hope that this post will benefit other consumers. Right before Christmas 2011, I bought a Westinghouse 46 inch LCD TV from a Best Buy store in Fresno, California. Three months later, the Westinghouse TV I bought stopped working completely. I called Westinghouse and they referred me to Best Buy. Best Buy then sent me back to Westinghouse. It has now been two months and numerous hours of work and jumping through hoops and the TV is still not repaired. I called several times to submit the information they require (lots and lots of red tape). I was finally told to mail the TV to them at my expense and wait for a refund. I am now wondering whether they are operating in good faith, because they told me that if I mailed the TV to them, it would only be insured for $100. I am very disappointed with the Westinghouse company and will never buy another product from them. Thanks.

I just had my 32" Westinghouse with built-in DVD player repaired a month ago for $250.00. It had sound and no picture. As of a couple of days ago, it now comes on as it should and then within five to ten minutes, it just shuts itself off. Has anyone had this problem? I just tried to contact Westinghouse Helpline, which to my surprise, somehow ended up to be a paid help line costing $59.99 if they answer your question. I immediately got out of that and then found this information. Something needs to be done. This is absurd. If anyone figures out a solution or how to get in touch with Westinghouse directly, please let me know.

32" Westinghouse TV blinks - Jim was right. If you take the top door off and look for the cable that connects to the main board, you may solve the problem. For how long? I do not know. To remove it from the main board, you have to squeeze the clips on each side of the cable and pull straight up. After re-seating the cable, I still had the problem until I moved and pulled (lightly) on the cable. It seems to be working so far. Oops, as I was typing this, it began to blink but I moved the cable again and it straightened up. I need some electrical tape so I can secure it in the same position; unfortunately, I do not have any. If you trace the cable, it runs towards the top of the TV and there is another clip there that you can try to make sure is seated correctly. It is very hard to reach but luckily, I have some long fingers. This is, without a doubt, a manufacturing problem.

I had the same problem with my 32" Westinghouse LD-3235 LED flat screen. I searched on the internet and found the following solution and it worked, saved me from sending it in. Take the TV off its mounting bracket or if on a stand, turn the back towards you. There are two little compartment doors with screw access. Unscrew the top one and "carefully" pull out the ribbon cable and re-install it making sure it is firmly seated and connected. Replace the access compartment door and screw back in. Remount the TV and turn it on. It worked great now for almost 2 weeks and before, it was flickering and going to black screen and I had to turn it off and back on and it would work for a day or two. The ribbon cable must have something to do with the power to the main board that controls the picture. Try it and see.

I have had issues with the 47-inch TV since I bought it three months ago. The screen has been going black when changing a channel or changing it from one component to another. Now, it won't turn on at all. I have read complaint after complaint on here and I doubt I will even try to call Westinghouse since it sounds like it is a waste of time. I am going to try what I have heard before: unplug it, hold the power button down on the TV for at least 10 seconds, let it sit for a few minutes and then plug it back in.

I have had several issues since buying out Westinghouse TV and every time I call, I get told to reset the TV. Up until now, that worked. As of today, the volume won't return no matter what I do. But I shouldn't have to reset my TV every month for no picture or sound; it is only 2.5 years old. This is utterly ridiculous. I have also been told that they never received my registration for the warranty, although I sent it in and that they can't help me. I call this utter **.

I turned on the TV, and there's sound but no picture. This TV is only 6 years old, as I bought it new from Best Buy on Black Friday 2006. The TV repairs would cost more than to buy a new TV set. So I bought a Samsung 32". I found out this is a very common problem and would be interested in a class action lawsuit for this product.

My 46" TV would not turn on/off with the remote. I contacted Westinghouse who initially was reluctant to assist as the TV was manufactured more than a year ago although I purchased the TV less than 10 months ago. After diagnosing the TV by telephone, I was told the repair parts were on back order for 14 days. When the parts never came, Westinghouse then announced they would replace the TV, although this model was also back ordered an additional 30-45 days. They also advised it was my responsibility to send them the broken TV (packaging costs up to me) and they would pay the shipping. This is customer service? Two months?

We have had our Westinghouse 46" LCD TV for several years and we, like everyone else, have had the same problem. No back light, but sound. I worked in electronics for 45 years and I have managed to get it started after working on it for several hours. However, the problem keeps reoccurring every time it is shut down for more than a week. The problem is getting worse and I have called asking for a schematic for the last two years so I can find the board that has back light driver on it. I have met with the same resistance, case number, not called back or been told to send it to Houston from Angel Fire, NM. That does not make sense! Can anything be done to make Westinghouse to stand behind their product? Apparently, this is a recurring problem with all their sets.

I own a 26" LCD TV from Westinghouse. The TV was a Christmas gift from our kids. I thought I was having problems with my cable TV as there was no picture, just sound. Then, the screen would be all colored lines on it. The cable company sent me a new box but I still had the problem. I went back to Best Buy where the set was bought and they told me that I needed to call Westinghouse since we didn't have the extended coverage. Westinghouse told us we needed to mail the unit back to them at our cost for shipping. How does that help us? If anyone has any ideas on how to fix this problem, please let us know.

I have a Westinghouse TV that I have in the master bedroom. First, the picture would go out if the volume was too loud. I have mastered that now I have no picture at all if it comes on. And a little while ago, I had black screen and sound for just a few minutes. What gives? I thought Westinghouse was a good product. I would never buy a TV that they make again.

I purchased a Westinghouse 26" LED TV product in July of 2011. The television was placed in a spare bedroom. It was used maybe 4 or 5 times. When the TV is turned on now, there is only a blank screen. I can hear sound but no picture. I called customer service to turn in a warranty claim. I was only issued a number after I emailed a copy of my receipt. Then, I was told I would have to pay for shipping and handling anywhere from $50.00 to $100.00 to have the product shipped to Houston, TX to be repaired. I was told this was my only recourse. No other repair facility closer to me was offered. Ridiculous!

I've had my Westinghouse TV for a few short months. Every few seconds, the screen goes blank. I still have sound but no picture, so very aggravating. Evidently, others have the same problem. I thought Westinghouse used to be a respectable company, but not now, by the sound of the other comments.

LD-3235 LED TV - Same as everyone else, except I bought 2 of them, bought at the same time back in September of 2011 from Best Buy. Last month, one of them started to get the squiggle lines, then almost a week later, the other one started doing the same thing. In fact, one of them is flashing at me right now! Really, I just want to replace the TVs. I can't afford to buy 2 more. After reading these posts though, it looks like Westinghouse and Best Buy have made some sort of agreement to just point the finger at each other.

We received our Westinghouse 32" LD-3235 LCD TV for Christmas 2011. Four months later and we are getting the black horizontal static lines and complete black screen, but the sound remains on. For some reason, when I lightly tap the screen, the picture clears up. I cannot believe a TV would go bad in just 4 months. But reading all the other reviews, I believe this problem is built into the TV and Westinghouse is not doing anything about it. They just keep selling them. Count me in on a class action suit.

I received this Westinghouse LD-3235 TV as a Christmas gift on 12-25-11 and as of tonight (4-26-12), it no longer works. It started with white lines going across the screen sometimes then kept getting worse and then the picture started getting black starting from the bottom. This continued getting progressively worse until now, I have sound but no picture at all. I have used this TV for not quite four months and it is junk. I went online and found I am not alone. Hundreds of people are having the very same problem. Some say calling customer service is useless. Sounds to me like these TVs are being sold and they are defective to begin with.

I purchased ($800) Westinghouse LTV-30w2 LCD TV from Crutchfield in 2006. About a year later, the picture would go out. My warranty was up and I didn't want to pay to ship the TV. I took it to a local shop and was told the inverter was bad and that he couldn't get the part. I called Westinghouse and was told they don't carry the part anymore. I find it ridiculous that our government allows this company to continue to rip us off.

I bought a Westinghouse 32" LED TV from HH Gregg at the end of January 2012. In early March, it no longer worked. You would hear sound and no picture. It wasn't even 60 days old! When I called customer service, they told me to send it back. The cost was $100 and I only paid $280 for the TV. I am in the process of looking for a new TV, but never a Westinghouse where quality has gone out the door. Class action suit, count me in.

I bought this Westinghouse TV in 08/2011 at Best Buy. I have sound but no picture. Westinghouse told me to call Best Buy. They won't help me and told me to call Westinghouse. Verizon sent out a repairman. They could not fix it. All I want is another television. It has not been a year.

Westinghouse LD-3235 television set was purchased from Best Buy on 1-9-12. Several weeks ago, the picture would turn black and then horizontal color streaks would flash across the screen. At best, the set was probably used 8-10 hours. Best Buy would not come out and fix it unless I paid them. They refused to call Westinghouse for me and have them fix it. I really don't understand why Best Buy wants to sell product for a company that makes stuff that craps out after 8 hours of use. I guess they have their money and customers can go pound sand. You would think Best Buy would make sure that their suppliers produce high quality products. But maybe the Geek Squad generates lots of revenue fixing poor quality stuff.

I bought a Westinghouse TV yesterday, 4/21/12, and when I woke up today, 4/22/12, I have no picture and only sound. I would say that this is the worst TV ever made.

I purchased a Westinghouse LD 3235 Flat screen TV from Newegg on 12/17/1211. By mid March, the picture had lines and would flash off and on. I initially thought it was my cable box or VCR/DVD but both were replaced and were not the source of the problem. Within 10 days, I had no picture, only sound. I see from reading the comments of others that this has been an ongoing problem with this company. I too have called and only get a busy signal at the "customer service” number. I used to think Westinghouse was a reliable long term American company and brand. I will never be fooled again and I will never buy their products again. Please let me know if there is a class action suit as I want to be involved. I think they are intentionally selling defective products. Unfortunately, I bought one.

I purchased a 32in Flat screen Westinghouse LD3260 in November from Costco and I get great sound and no picture. I called customer service only to be told to mail it in. I do not have $100 to send it back. After reading all the problems with them, I will never and I will tell everyone I know not to purchase anything from Westinghouse. I purchased a Vizio brand longer than the Westinghouse and it shows perfect. I wished I bought another one instead of the Westinghouse. I paid $250 for a lemon just five months ago. What now?

Periodically, my 3 and 1/2 year old Westinghouse TV loses its horizontal stability. It could last for 5 mins to hours. I've tried to turn the TV off in an effort for it to reset but this does nothing to solve the problem. You never know when it's going to act up. Guess I'll have to buy another TV, but you can rest assured it will not be a Westinghouse again! Your product sucks. I would expect a $500 machine to last more than a few years!

I bought a Westinghouse TV from Best Buy on Black Friday 2011. After a month of use, the picture started flashing and then faded completely, with sound intact. I called Westinghouse and was given a case # and told to ship my 42" LCD TV to their repair facility in Texas. I reluctantly did so even though I had to bear the $100 in shipping costs. It's been two months now since I shipped it and I still have no TV. I've called them 5 times. They've repaired my TV, attempted to ship it to me (they had the wrong address for some reason), it sat in a FedEx holding facility, was then shipped back to the Westinghouse repair facility in Texas and now it's on backorder? I was told it was repaired already and every time I call, I get an uneducated customer service representative that gives me a different reason. I expect to call them again today to elevate the matter and get a full refund. I'm $400 in the hole now and still without a working TV since December. Anyone interested in a class action?

We have a 30" LCD, model LTV-30W2. First the remote stopped working and now we have nothing. The power light comes on, but no picture and no sound. At first we tried to re-set the TV by unplugging the power and starting over, that worked a couple of times but now it doesn't work at all. If a repair will cost over $200, we might as well buy another TV. This is very upsetting. I'm in for a class action. I will never buy a Westinghouse again.

I bought two Westinghouse televisions (model ld-3237) around 6 weeks ago from Best Buy on 2/27/12. Both TVs will not come on. Best Buy, of course, can't do anything for me and Westinghouse keeps saying they have my case and will get back with me. Two points: Best Buy should not sell anything they cannot replace themselves and they are the ones that should have to return the products to the manufacturer since they are the ones that deal with them on a daily basis. Plus, if they did this, maybe they would quit buying products that didn’t work or don’t last. Second, Westinghouse shouldn’t be legally allowed to sell a product that is a lemon but not be required to do anything about it. Are they selling ocean front property in Oklahoma as well?

Bought a 46" LED Westinghouse TV on July 11 from Best Buy. 8 months later, it started randomly going into auto setup while we were watching TV. It happened more and more frequently over the next day, and by the third day, it wouldn't come out of auto setup and you can't watch TV. Still under warranty, so no worries, right? Called Westinghouse and they gave us a case number and turned it over to ITI.

I called one of your repair centers seeking information about the loss of the picture function of my wide screen TV. I purchased this wide screen TV about five years ago at either Target or Wal-Mart. I believe the cost was about $500 for a 32 inch wide screen flat TV. Yesterday morning, April 10, 2012, I used my remote control to turn on the TV. There was no picture. I tried a DVD that functions perfectly. I went through the manual preforming all of the task recommended to assist me. Nothing restored the picture function to the wide screen flat TV. I made a call to one of your repair centers located in Houston TX. I received no satisfaction. My warranty ran out a few days ago, and now my TV no longer function. Please advise. If I don't hear from you with some type assistance, it's my choice to contact the office of the Attorney General Consumer compliant division. Your assistance in this matter can be helpful to you and me. The thing I want is the function of my wide screen flat TV without charges to me.

We purchased a Westinghouse TV on Black Friday, 2011. It did not have a remote in the box. After three months, the TV stopped turning on. I called Westinghouse customer service and was given a case number. We were told that the case was going to be sent to ITI, so that a part could be ordered and a repairman could be sent out to fix the TV.

The TV does not come on at all. We purchased the TV around three months ago.

We purchased a Westinghouse 46" LED television on October 2011 and the unit refused to turn on almost exactly four months later. Dealing with Westinghouse customer service was a nightmare! Their reps are very unprofessional and the waiting time is ridiculous. When I finally got someone, they said that we had to wait 30 days for refund or replacement. We are still waiting. Today, I called and they said that I would have to email a copy of the receipt, which we were never told. I will never purchase any Westinghouse product again.

Fridge Freezer BJ423S, only 7 years old and is not cooling/freezing properly. I called a local service person who advised it would cost $400 to fix (in theory). Not happy, I rang Electrolux New Zealand, who basically didn’t want to know it’s out of warranty. My personal opinion is that a fridge is a simple appliance and should last for years. If a fridge doesn’t last this long, then the manufacturer such as Westinghouse/Electrolux should be more responsible. I may as well have bought some cheap rubbish because that is basically all I got for $1600.

32" Westinghouse TV - I purchased two 32" TVs from Best Buy in late November 2011 for Christmas presents. They worked for about a month and got lines through them. I have been waiting for a month for a repair--this should be over-the-counter replacement. Best Buy should not carry the line as it reflects on the business. I will go some place else next time.

We purchased a 26-inch flat screen TV for our nursery at church. We bought this product at Costco, which Costco usually has a good reputation for returns. It took us about 4 months after the date of purchase to actually install the TV as we were remodeling the nursery. After we installed it, we had probably less then 10 actual hours of usage and we just did not get a picture. After contacting Costco, we were directed to Westinghouse where a case and RMA number were assigned with instructions on how and where to mail the said TV. I paid to have the TV professionally boxed and shipped it back in August of 2011.

The day I turned it on, it had a couple of green vertical lines, about 2" in width, running from the top of the screen to the bottom. I immediately filed a complaint. I had to take pictures of the TV, screen and send it to Westinghouse, in order for them to approve for me to return it for repairs. It’s a brand new TV, and I already have to pay over $30, to have it shipped back to get repairs. The point is, I'm without a TV, and they have my money for when I purchased it.

My LCD television stopped working in less than six months. Just lost the picture, pretty much like all the other complaints I have just read. In order to get repairs under warranty, I am expected to ship it to Houston, considering the cost of packaging materials that will cost nearly half of what I spent on the TV. They obviously have a serious problem with their product and as far as I'm concerned, they have no warranty service.

I have bought Westinghouse 46" LCD TV model #VR-4625 during Black Friday 2011. My remote does not respond, some keys are not working like the menu, volume and number 2 and 6. I contacted customer support 3 times in the last 30 days requesting to repair my remote. Every time, I get standard reply from customer rep that "We do not have remote in stock and cannot provide ETA. Try after 10-15 days". Last time when I called and asked for a universal code for universal remote, the answer is they do not have it. When I asked for case, standard reply "We dot have such systems". Even getting tech support on the telephone line is pain and takes anywhere between 30 minutes to 85 minutes. Even online web chat does not work. I googled (and also searched their website) to see if I can get a remote code for universal remote, I could not find any. I'm not sure, what can I do? What are my options? Any help would be helpful.

I agree with all the other complaints against Westinghouse. We purchased this 32" TV (model LD-3235) in October 2011. By Christmas, it had lines running across it at various times. We thought for a while that it must be the cable connection. We were so wrong. By January, it died. I contacted Westinghouse and was told to ship it to Houston, TX. Shipping costs were over $100. We paid only $259 at Best Buy for the TV.

I purchased a Westinghouse LED 32" model Ld-3235 television on September 30, 2011. By February 2012 the picture no longer worked--only sound. Westinghouse was no help. They would only repair the TV if I sent it to them in TX (which would cost over $100 in shipping). The television is within the warranty period (after all, it's only 5 months old). I’m thoroughly disgusted with their products and abysmal customer service. I will never buy their products ever again. Class action lawsuit seems appropriate given the number of problems with these televisions.

The TV was not even a year old and I went to turn it on and it would not turn on. I pushed the button to turn it on and it turned right back off. I took it in to a repair man and he told me it’s the mainboard and will cost $200.00 to fix. But they have no mainboards in stock. I am so angry I have no TV and out $250.00. I would hope the company would try to satisfy their customers, so they will buy another Westinghouse.

I bought the above TV on 9-5-11. The sounds work, but the video keeps going out. Although under warranty, Westinghouse insisted I pay to ship it to Texas, which would cost $100+. (I paid $259.99 for it.) I had the problem when I first bought it, but it was intermittent then and we thought it was the HDMI cable.

Several weeks ago, our TV started losing its picture. Its sound was perfect, just no picture. After going through the whole troubleshooting game, they decided that we needed to send the TV in for repairs. The TV seemed to be working right, and since it's a pain to send it in, we kept the TV. Here it is, several weeks later, and the TV is acting the same way, but now nothing that we do will bring the picture back. I called today to again seek repair, and was told to send it to Houston, TX at my expense. It upsets me that a 5 month old TV has these issues, but to add insult to injury, I have to pay to send it to them. I have already replaced this TV, but it would be nice if Westinghouse actually stood behind their product. I think that if they find that the set is defective, then they should reimburse the shipping cost. I guarantee that I will never buy another Westinghouse product again.

I paid over $1000.00 for Westinghouse LTV30W2 LCD TV at Best Buy several years ago, so I was no longer under warranty when the picture started to go black on me this June 2011. It would crackle, then pop and go black. I was able to bring up the menu and see that on the screen but nothing in the settings could fix the problem. After a week I could no longer get a picture again and the TV was feeling hot to the touch and smelled like burnt wiring or components. I took it to a repair shop and paid $50 to diagnose it. They said I needed a new main board or a ballast board and that would cost me an additional $200.00 for a total of $250.00. I contacted Westinghouse for a price check on the main board and was told it was $250.00 for that part. They did not offer any info on the problem being widespread with their TVs, nor that the part was not even available through them any longer. All they said was they didn't have the part in stock.

We bought my mother a new TV for Christmas 2010. Two months before the warranty expired, the TV's picture went crazy. After many phone calls and e-mails, we were told we had to take photos of what the TV screen looked like, e-mail the photos, and send the TV back to the Westinghouse TV repair. No where did I see that it was the customer's responsibility to pay to ship the TV. It costs $92 for which I feel we are owed. The TV was defective and was a total inconvenience to get the TV to a UPS as I had a broken arm. Since this experience with Westinghouse, we will not be buying anything from you. We have also heard from others about your products and their dissatisfaction with your customer service. How very disappointing since your company has been around for many years.

After 1 year, it just stopped working. This is Chinese trash. Don't buy this, or you will lose your money.

I bought model SK26H570D (Serial # 5612W84101996) a few years ago, and now it's costing me $150.00 to have it fixed. According to Precision Electronic Inc., it has a bad capacitor. I feel it should last longer than it did! No more Westinghouse products for me.

I bought a Westinghouse 32" TV exactly 5 months ago. The warranty is for 1 year. I called customer service. The warranty states that I call this number, and get a service center, that I can go to, and have my TV serviced. After jumping through hoops (unplugging TV and cable box, waiting for several minutes, etc), the service rep tells me I have to mail the TV, at my cost (around $300), and they will look at it. It was like pulling teeth to even get this information. The CSR didn't want to give up the info. Looking at the reviews for Westinghouse, I wish I would have read them before buying the TV. So much for customer service. I have the original warranty, and nowhere does it say that I need to ship this somewhere at my expense. What a scam! I will never buy anything from Westinghouse again!

Fire Hazard: Electric buzzing on right side. Westinghouse flat screen would go dark, but power and sound were on.

I purchased a Westinghouse SK-26H590D in July 2008 and the screen has green dots. The longer the TV stays on the more the dots start to increase. Also there are now red and blue dots. It has become so bad that you cannot make out the images on the screen. I have called Westinghouse at 800-701-0680 for advise on what the problem can be and the answer I received was its out of the warranty period and there is nothing they can do. They told me to bring it to a repairman. I see that there are countless complaints on Westinghouse and there should be a recall on this product.

I purchased an LD-3235 LED TV made by Westinghouse, from HGregg and Company, in Rockville MD in late October, 2011. By Christmas, the TV was not working. I contacted Westinghouse, and was told to send the TV to their repair facility in Houston, TX. I did so on January 16, 2012, and it was received at 11:45 AM on January 19, 2012. According to the information from Westinghouse, the repair should have been done in 3 to 5 days (and as of today's phone call they have now changed that to 9-10 days), and we should have received the TV back by now. According to customer service department, the TV is still in for repairs, and they will send it back as soon as it is completed. The case number is ZW1142440. Their customer service number is **.

I bought four Westinghouse 32" model sk-32h240s TVs. One died in October 2011 and one died in January 2012. Both with the same problem, inverter board. TVs should last more than three years and it seems many, many people are experiencing the same problem. Westinghouse is putting out defective TVs and will not replace the part, even though they admitted to me that this model is having the problem.

After two months of having purchased my Westinghouse 32" LED TV it stopped working. Don't go to Costco to support this useless Chinese trash!

I bought 10 of these 32" inches Westinghouse LCD sets ( sk 32h540s) from Sams Club about 2 years ago for my business. Five have gone bad already with the same problem everyone else is experiencing. TV comes on, shows logo then goes black but power light is still on. They replaced 3 of them last year but pretty much said tough luck about the rest. All I want to know is how to fix them but they don't respond. Any one had theirs fixed? if so, what was done?

My friend bought her son a TV from your company and it is under warranty. Your company is charging her to fix the TV although it is under warranty. I feel that you should have to honor your warranty or do not give on for your products at all. And I do not think it is fair to take money from people again after they have already purchased your product and it has a malfunction because of the product and not because of any misuse. A concerned person that believes you only get what you give and you should make this right.

I bought the Westinghouse 32 inch for bedroom from Costco last year. It just stopped working today... sound but no picture... sounds like the same problem everyone else is having. Does anyone know if it is worth trying to have it repaired. I'm in for class action.

I bought a Westinghouse television in Costco on 6/22/11. I started noticing that the monitor would go black sometimes and other times have white lines going across it. I called customer support (800)7010680 in November 2011 and they opened up Case # ZW1133762. On 12/27/11, Jerald told me that a brand new in (unopened) box TV was being sent to my house Transaction# 4074347214. I did not get the TV and called again on January 7th and spoke to Brianna, who said they would call me between 5pm and 6pm on 1/10/12, which never happened. After no one called, I called support again 8pm on 1/10/12 and spoke to Alfredo, who said he would take care of it personally by calling and keeping in touch. I never heard from him again.

I purchased a 26 inch flat screen Westinghouse from Target 11/2010. By April, the picture would start to get really dark, and a few times you would have to unplug and re-plug it to get any picture at all. And then on 1/15/2012, the picture went completely. You can get sound but see nothing. It's disconcerting to see how many people had the exact same trouble with one brand of TV.

I purchased my Westinghouse 32" LCD TV a couple years ago with built-in DVD player. It worked about 6 months and the screen went black. I called Westinghouse and even though it was under warranty, they still wanted $260 shipping and labor! It's been sitting in my closet ever since awaiting a class action lawsuit. This company is pure garbage, total thieves yet they continue to produce junk and stores continue to carry their product. I don't want another one, I want my ** money back.

I tried to get it to work today and there is no picture, just sound. Do not buy from Westinghouse! It's a 32" LCD HDTV.

I purchased a 32" Westinghouse TV (SK 32H570D) from Target in May 2010. In January 2012, the screen went black. There is sound, but no picture. This TV should function longer than two years. Several people have complained about the same problem, but Westinghouse refuses to recall these TVs. Westinghouse has a major component problem and continues to dupe the public with these defective TVs. Our money should be returned.

Do not, I repeat, do not purchase any Westinghouse products! The TV goes black after just a few months of working. The customer service is horrible, and they have no idea what you are talking about, when you ask them a question. They need to get this TV off the market, before more people buy this horrible product. There needs to be a lawsuit against this company, so everyone can get their money back, and stop having headaches from these people, for their poor quality of help! This is the worst product on the market. Don't let their cheap price fool you, because it won't last long!

This Westinghouse is a Chinese company. White Westinghouse is the old Westinghouse. My 47" TV image slowly gets darker and darker. You have to power it off and back on to get a normal image. Then in a short while, it starts getting darker.

I purchased a 40-inch Flat Screen LED at Menrards in April 2011. I am a senior citizen and do not know much about flat screen however the sound on the flat screen was working properly and my daughter explained to me that there should be a sound card or something due to the distorted sound. I placed a service order after I submitted my receipt to the company.

I purchased a 32" Westinghouse LCD TV from Newegg.com on 12/11/11. It was a Christmas present for my son. He opened it on 12/25/11. It stopped working on 1/2/12. It works for about 20 minutes then gets lines through it and eventually turns black. It has sound but no picture. I was unable to return to Newegg as I didn't have storage space for the box and had thrown it out a few days before it stopped working. Westinghouse said I had to take a picture of it, e-mail them the picture, and then I had to pay to ship back to them. There is obviously a problem with this TV as many are having the same problem. So, I am out $250 and my son has no Christmas present.

I bought a Westinghouse 40 in LED TV on Black Friday from Target. I opened it Christmas morning and set it up. On Jan. 11th 2012, the screen went black. The sound works but there is no picture. This is a horrible TV and the company forcing me to pay to mail the TV to be fixed is ridiculous! I just posted on their Facebook page about what has happened to me and how ** their product is and suggest everyone do the same! I have been an AV tech for 15 yrs and have worked with tons of other flat screen TVs and have put them all to the test.

I purchased an LD-325 in June 2011 from Target. On November 2011, the TV indicator light comes on, but there’s no picture or sound. If you use the buttons on the TV, you can sometimes get scream flash on, but immediately it goes blank. It seems that trying the volume button turns off the indicator light.

I purchased 32 inch LD325 series in June 2011. In Nov 2011, the "on" indicator lights but no picture or sound. On occasion, the screen will flash on then off. I have had a couple times where the W appeared only to blink and shake and then screen went out. If I try the buttons on the TV, it is odd that you can turn the indicator on, but if you press the volume button, light goes out. Based on other comments on this site, I am just another sucker who bought a TV from this company. The problem seems to be pretty consistent and doesn't sound like warranties will do anything but give you a headache.

The TV was bought from Best Buy and it is only a couple years old with very little hours and it stopped working. I cannot get the unit to power up. Is Westinghouse made in USA? I would like to join in on a class action lawsuit if one is formed.

Purchased 32" LD-3235 flat screen from Best Buy on 9/25/11. On 11/25/11, there was no picture (black screen), just sound. Repeated calls to Westinghouse with horrible customer service. Finally sent to be repaired and received it back on 12/21/11. It was not working again, so I called today, 1/07/11.

If you purchased a Westinghouse TV from Best Buy, it is covered by the Geek Squad under the original manufacturers warranty. They will come to your home to fix your set for free. Call them to set up an appointment.

On 1/6/2012, I purchased a 32" TV model #LD3235 LED by Westinghouse from Best Buy on September 29, 2011. When I turned it on, the picture turned black, comes back momentarily. No picture with sound. Best Buy said "It's past 30 days already, too bad you didn't buy extended warranty". Westinghouse said to mail it back to Houston or California repair center, but they would not accept responsibility for damage during shipping. For the cost of mailing it back, plus the very real chance in will get damaged in the mail plus I have to put it in the original package. It's very disappointing and frustrating because of bad costumer service.

Horrible! I bought the 42 inch TV for Christmas. 5 days later, it doesn't work! Help!

This TV is awful! I bought an SK-19210s two years ago as a bedroom TV. At the most the TV has 60 hours of use on it. Today I attempted to turn it on and no power. After searching the internet I found all the complaints about this TV and eventually ended up here. This company needs to be investigated and a class action lawsuit needs filed against them.

I purchased a 32" TV from Best Buy in Sept 2011. By November, the picture turned black, comes back on momentarily only to shake, shiver and go black again. Best Buy said "too bad, you didn't buy the extended warranty". Westinghouse? They told me to mail it back, but they would not accept responsibility for damage during shipping. For the cost of mailing it back, plus the very real chance in will get damaged in the mail, I will take it out on the far pasture and use it for target practice. Seriously.

I purchased a LCD Westinghouse 32" TV from Walmart. It was under warranty when it was serviced on 6/14/10 for "no picture with sound". The problem (no picture with sound) reoccurred on 11/2011 outside of the 24-month warranty period. I was told by the supervisor at the Walmart Extended Warranty Center that the "lemon policy" does not apply. Westinghouse will never get my business again. A television should function without incident longer than 2 years.

I purchased my TV off ecost.com and true enough it was refurbished but it shouldn't have gone out in less than 2yrs. I should have gotten an extended warranty. I will never buy a Westinghouse again because they don't appreciate their customers enough to listen to their complaints and provide customer support/service. I think if we all complain to the BBB then something can be done, the power of unsatisfied people can make a difference. And we should buy American product, it"s a disgrace!

This company sucks, both their products and customer support. I bought a 42" LED TV which I used for a computer monitor. I had the item less than 6 months and it stopped working. Upon contacting customer support, they told me the serial number was over a year old and would not warranty the item regardless of when I purchased.

This is a horrible television. I purchased this TV November 4, 2011. The picture has lines in it, and fades in and out after only 2 weeks. I will bring it back to the store, and I hope I can get an exchange, and get a different television, as long as it is not the same brand. Westinghouse has lost a customer. I will never buy another product from them. They have a bad return policy. I will contact the BBB.

Long story short, I had this TV just a month passed the warranty period and picture is black. Needless to say, I am very mad. Nobody could do anything about it. Sign me up also if that lawsuit is started. (37" Westinghouse model#VR-408DF)

I bought a 42 inch Westinghouse TV 2 years ago and within 6 months, the TV quit working. The TV received no signal through any input. I sent the TV off to be repaired because it was under warranty. Eight months later, the same television had the same problem and when I called Westinghouse, they said it is no longer under warranty and I would need the receipt and have to pay for them to fix it.

I bought a TV when Target had them on sale about 17 months ago and took it to a shop to have it looked at because it started turning black on the pitcher. The repair guy opened the back of the TV and wires were burnt to a crisp. I will be calling the BBB and file a complaint with the state against this matter; it could have set my house on fire.

I purchased a Westinghouse 32-inch flat screen TV about one year ago. I am having the same problems as some of the other people. My TV stopped working. I was only looking for a repair shop until I was informed that it will cost up to $500 to repair my flat screen. **! That was more than what I paid for the TV brand new. Then, I ran across this website and was shocked. It seems like there is no use in complaining. I will do more investigating when it comes to purchasing a flat screen, computer or any other electronic product. There should be a class action lawsuit. How can they get away with stealing from so many people? Who's protecting the consumers? Reimburse people who brought their products thinking that they purchase a quality American product. But we just got duped into thinking so. And why did the TV's die outright after the so-called warranty? It just seems so strange. Refund our money!

I have bought two Westinghouse TVs with built in DVD players. I bought the first at Best Buy back in the summer of 2006. The TV has worked great up until this year. Then the HDMI kept losing signal. My TV/internet company told me to replace the cable, which didn't fix it. Then just last month, the screen went black. It's definitely trying to put out light but no picture. Originally the sound worked, but that has quit too. The second TV, I bought in 2008 and it's still working.

Purchased a flat screen from Costco. After a few months, picture had lines and ultimately goes in and out. Costco will not replace it after 90 days. Westinghouse wants me to ship back at my non-refundable expense, practically the cost of the TV. I truly thought the lower price was for poorer quality of picture, not lifespan of the unit. Have every intent to buy another, put damaged in the box, return and refund within the 90 day limit. If Costco wants to sell crap, they can absorb the consequences. I tried to do the right thing and from what I'm reading, Westinghouse has no desire to do so.

The TV had a white line on the top on standard mode of viewing. TV has a multicolor lines at the bottom when connected to the computer and the picture is off. When contacted, they advised me to send it to them at my cost.

I bought a brand new 32" LED Westinghouse TV on September 30, 2011 from Best Buy. I did not open the TV until I moved into my new home on October 11, 2011. The TV worked great out of the box, but within one month, the picture started to get lines. At first, they were small and then became very annoying, large lines which progressed into an occasional completely black picture. I contacted Westinghouse and told them what it was doing. I was told to ship this TV back to them at my cost, and they would see if they could repair it. Why I have to pay anything for a TV that I've owned for less than two months is beyond me. It cost me $102 to ship it! The TV lasts two months, and they don't feel obligated to make things right when I'm inconvenienced and made to pay for something that isn't my fault at all! They made a garbage product and their practices are suspect.

My 32" Westinghouse LCD TV, Model Number SK-32H540S, is having the same issue as noted by most other users. The picture and sound will come on initially, then the picture becomes either scrambled or the screen goes black. The sound still works but the picture goes out. Has anyone heard of a Class Action against Westinghouse or a reasonable fix to the problem? The picture, when working, looks good, just not there most of the time. I would not buy another Westinghouse product given the lack of quality observed and their lack of making good to their customers for selling a sub-par product.

I have no sound on my TV when I watch it in HD. I tried to buy a sound card, which costs almost as much as the TV is worth. Now, I'm out a TV. Thank you Westinghouse for selling junk.

The TV is advertised as a 32", but it is only 27”, unless you "adjust" every time with the aspect button. This is false advertising. The worst part is the remote. You have to stand very close to the TV and only in one certain spot or it will not work. It also will not allow you to use a universal remote. I have purchased several different brands and wasted my money. The picture quality is also poor. I paid the same for this TV as I did for my Phillips and Dynex which were great TVs; never had a problem. I have wasted tons of time on the phone and internet researching about this TV.

Westinghouse Consumer Complaint I bought a 24" monitor and absolutely loved it. On 10/27/2011, I can barely see anything on screen, although I have sound. I bought this TV 14 months ago.

I bought a Westinghouse 37" TV VR-3725 on 5/22/2011. After 5 months (10/17/2011), the TV screen went black, there’s no picture. The technician said there’s a problem with the board and power supply and it needed parts replacement. I had TV's before in other brands like Sony, Dynex, Sylvania, and Magnavox that lasted for many years with no problems.

We purchased a Westinghouse 26" TV LCD from Target. We did not use it all that much but just after a year, it just up and flat died. The power light would come on and that is all so I called their service. Being just over a year I expected the normal stuff, but the agent wanted all my info. He said he would start a claim but he needed the original store receipt with the word Westinghouse on it. Well that was a problem as I did not know where it was. I knew I had it but don't know where. He still took the claim and said to call back when I located the receipt.

My 37'' plasma TV started smelling a strong burning smell so I turned it off. It was still working fine. Thank God, it did not burn my home down.

I tried to turn on my SK-26H730S and it turned on. As I began to channel surf, it just went blank. I can't turn the channel, can't hear a sound, nothing. I unplugged it, changed where it was located, and still nothing. I took the manual and looked at the troubleshooting section. Then, I called the number listed (866-287-5555). I got nothing but hysterical laughter! At first, I thought I'd dialed the wrong number so I hung up and dialed again. I just got the same Pee-Wee Herman laughter! I'm shocked and angry! I purchased this TV from Target, because I couldn't believe the price from this "reputable" company. I figured I'd go for it! I won't ever make that mistake again, especially after reading all these complaints. It's a shame on Westinghouse!

This is not against Best Buy. That is only where I bought the product, which is a Westinghouse LCD 26" TV. It was used very seldom at night in my bedroom. So, it still should work like new. Just after the guarantee ran out, the TV lost picture. It started out as the screen going white after a little time of use, which was okay because I was falling asleep anyhow. Now, when you turn on the TV, the screen goes white right away. It's just a very poor product now. And I wish Best Buy would stop selling them. I have read many complaints about this same thing. So, I know it's not just my TV doing this or something I did. They want us to buy American. Well, they will have to make something comparable to Panasonic or Toshiba before I do. The best TV on the market today is a Panasonic, in my honest opinion.

I bought a Westinghouse SK-32H590. Channel tuner has gone wacky, getting channels that don't exist and losing some channels. We are hooked up to just a regular HDTV antenna on the roof. I used to get signals for all the local channels fine, but the last 4 weeks, things have gone bad. Also, I'm losing picture but still have sounds. This TV is a piece of **. We'll be thinking about getting an LG TV instead. Do not buy anything from Westinghouse.

For all you who complained. First of all, I used to work for Westinghouse, so let me break it down for you **. If you're outside 1 year, you're out of luck with any brand. Second of all, you complain about Westinghouse but these TVs cost far less than the better brands. You get what you pay for. You are not going to file for a class action suit because you will lose like the ** that you are. As much as you trash Westinghouse, there are complaints about every brand on the internet. You can call your family and roar to everyone not to buy it. But these TVs are so cheap people will still buy them, and if you all don't buy them, they'll just change the company name to another one.

I purchased a Westinghouse LCD TV Model SK-19H210S (a small LCD TV) from Best Buy less than 5 years ago. It would sometimes run, sometimes not. I thought I have a loose connection or that I had connected it incorrectly - or something "my fault". Then one day, I turned it on to use and there was nothing - no picture, not even a buzz or a blip. I took it to Best Buy. They tested it in house and said it was dead. It was less than 5 years old, and of course "out of warranty" though.

I contacted customer service about our TV. The warranty was up. The TV is 2 yrs old. I was told to take the set to repair shop. I did that. Now the set is dead again. And I will not repair it again. I literally smelled something burning in that set.

We lose the image frequently, i.e. more than once a minute (white snow screen), and the sound is distorted. We can hear the sound except it sounds like it's coming through a tube.

I purchased #SK-32H240S on 10/13/07 for $600. Shortly after purchase, every now in then it would get the colored lines for a few seconds, and then it would clear up. I did not pay any attention because it was brief, and thought it may be the cable. The longer I had the set it the longer the distortion would last and last. It seems after the set gets hot, the lines appear and stay.

In 2006, I purchased a Westinghouse TV model SK32H540S 32" flatscreen LCD. It is now generating a burning plastic smell that is intense. I'm sure failure is imminent. This morning when I turned it on, distorted color bars were all that would display. I switched it off and back on again and it's working for the time being, but the burning smell is nauseating and certainly a health hazard. I feel I must replace the TV for that reason alone. I don't want to fall asleep with it on and have it catch fire either. The TV is out of warranty, but should certainly have lasted more than five years.

Purchased 32 LCD Westinghouse TV in 2005. After reading other posts I feel lucky that the TV lasted until today, but agree that I will neve buy another Westinghouse and will tell everyone I know what a rip off. The TV was not used more than a few hours a day on most days.

I also purchased 3 Westinghouse TV's, Model number SK-32H54OS, on June 23, 2008, which means these TVs are not yet 3 years old! Two of these TVs have already gone bad. It's the same problem as I've read about where the TV has sound and no picture. Of course, I contacted Westinghouse the first time it happened and was told sorry, there is not much we can do. But when the second one went bad 2 weeks ago, I contacted them again. I explained that I bought 3 of the same TV and 2 are bad, can't they please help me? It was like talking to a brick wall. "Sorry, it's out of warranty. Nothing we can do" and "if we (Westinghouse) thought there was a manufacturer's defect or a problem, we would have contacted you so you can get the TV repaired but since we do not know of any problems, then we apologize for any inconvenience this may have caused and have a nice day!" Are they kidding me or what? I saw that someone wrote if a class action suit is started, they wanted in. Well, so do I! I bought Westinghouse because I trusted them. Never again, and I will be sure to tell everyone I know!

I purchased a 42" Westinghouse LED TV for $599.99 here in Knoxville, TN, on June 30th 2010. We have enjoyed watching Hi-def since getting the unit. We purchased the three years warranty for an additional $79.00.

In April 2008, I purchased a Westinghouse 32" LCD TV (SK-32H240S) from Walmart for $550. This week the screen went black after being powered on allowing only the sound to function. Although the remote allows the channels to be changed (confirmed by sound), nothing can be seen on the TV itself-- no menu screens, channel numbers, or anything else.

I purchased a Westinghouse widescreen HDTV (model SK-26H240S) in April 2008 (Sam's Club was the retailer; $398+ tax). In the past few months, it has begun to turn itself off. Yesterday it turned itself off after being on for only a moment or two. I checked the cables, unplugged and re-plugged the TV into the outlet, but to no avail. The unit has died. I sought assistance from Westinghouse, first via phone (but their offices are only open M-F) and then by internet leaving them a message regarding the unit. I began searching the internet seeking more information, assistance of some sort helping me understand what was happening and why.

I purchased this TV about 15 months ago. I had the same problem, it just went black screen and no picture, but did have sound. I am so tired of buying stuff from Walmart that quits working right after the Walmart warranty expires! I am not buying another thing from them, and shame on Westinghouse! Nothing again from them! Now I am going to go watch my 15-year-old Sony still in perfect working condition. Forget buying anything new, it always breaks. What's going on in this world?

I have a 32" Westinghouse flat screen TV that stopped producing a clear screen within the first year of owning it. The screen will often go black or it has streaks of multiple colors. I have sound but no picture. After reading all the complaints regarding the same issue I am in disbelief. This was a $600 TV that is of no use within a year! The company does everything in its power to not do anything about the situation.

In May of 2006, I purchased a Westinghouse 32" LCD TV. It has worked great for years. Suddenly the picture would just go black with no sound. The blue light would stay on and would occasionally turn orange. We have to turn on and off repeatedly in order to get it to turn back on. Sometimes this will only allow the TV to work for a couple of minutes before it happens again. I called Westinghouse and was told to plug the TV into a different outlet. It worked and I thought we may have corrected the problem, but it did the same thing after about 15 minutes. Does anyone know if it's worth taking to a repair shop? I think that I spent about $900 on it at the time. Unfortunately, I purchased another one about six months later so I suspect we'll have two bad TVs shortly.

I purchased 2 19-inch Westinghouse flat screens from Best Buy. One year later within 2 weeks of each other, both TVs just stopped working and never worked again. They won't even turn on, dead nothing. That’s ridiculous at 300.00 dollars apiece. One was used a little and the other one we just removed from the box 2 weeks prior.

I purchase a Westinghouse 32in. LCD HDTV around two years ago. I had the same problem. I turned on the TV and the picture came on for a split second and then blank. It still had sound, but no picture. It did the same thing over and over. I couldn't find the receipt or extended warranty on it so my only choice was to purchase another TV. You can bet it wasn't Westinghouse **. It sounds like from all the posts that they don't give a hoot about quality products. I see Walmart doesn't carry Westinghouse junk anymore. Good for Walmart!

This is not the Westinghouse we Americans know. Westinghouse Digital Electronics LLC is a private company that makes LCD TVs using the Westinghouse name to market shoddy Chinese products. Westinghouse sold its brand names to several companies years ago.

32-inch flat screen TV purchased about 2 years ago started to smell of an electrical fire from the back side of the TV. I took it to Sam's Club and they said that there was nothing they could do about it. Westinghouse didn’t know what to do about it either. I will never purchase from either place ever again. Home smelled of an electrical fire for weeks.

I purchased a Westinghouse LCD TV model # SK-19H2105 on June 2008, from Sam's Club. In August 2010, I experienced intermittent screen black-outs and in less than a week, I had no picture, no sound, no power, nothing.

I purchased a Westinghouse flat screen from Best Buy in 2008. Last week, everything on the picture that was white turned to blue color. Today the sound went out and was replaced by an ear breaking screech! What a waste of money!

Westinghouse Model SK-26H590D Widescreen DVD Combo purchased from Target on 5/3/08 now freezes up. TV and DVD player are working, but sometimes it freezes up and you cannot change the channel or turn it on or off either by using the remote or the buttons on the side of the TV. We have to turn it off on the power strip, wait a few minutes and start over.

I noticed on a few occasions that I had picture & no sound. I would shut the TV off & the next day it would be fine. About 6-8 months ago, I had sound & no picture, so I unplugged it for a day but still it didn't work. I contacted Westinghouse which was worthless & so the TV just sat there.

I have a 37" HD Video Monitor model LVM 37w1 Monitor/picture "pops" and goes black, but the sound remains on. Westinghouse used to be a reliable brand. What a disappointment this has been. This was not worth the money we paid for, and essentially we lost the value our investment.

A Westinghouse 19" LCD flat-screen TV purchased 2 years ago, refuses to turn on.

I have a Westinghouse TV for about a year and 8 months and the power light is on but no picture or light in the screen. What kind of crappy TV is this!

My brand-new, one-year-old Westinghouse flat panel LCD HD TV went black and when I called, service representative said there is nothing they can do and they can't fix it. They said they would sell me a new upgraded version for $250. I have never had a TV break in one year! Very poor customer service.

I have a 2-year old Westinghouse TV model SK32H540S and the same issue of the 2 second picture then pitch black screen just happened to me. As I can see this is a recurrent problem so I guess I'll have to try my luck tomorrow and contact customer service. But as many of you have reported Westinghouse has been refusing to own up to their product so I'm not looking forward to having a good customer service experience. We'll see.

Same issue as the rest of the consumers, terrible picture, TV turns on and off. Now it won't even turn on, absolutely ridiculous. I purchased the TV thinking that it will last a long time, it was a bad Best Buy, cannot help and Westinghouse does not own up to the problem. I'm obviously not the only one. My money went to waste, no quality and no one is taking responsibility. I want Westinghouse to fix the problem not try to sell me another TV. Replace or repair, I don't see why its so complicated.

I've had the same problem with the 32". Screen went blank and black after 1 1/2 hours. Tech Support told me I should get a quote from a repair man. If it was higher than $250, I should call them back and get a replacement TV from them. This should be a re-called item in my opinion. $600.00 TV for 1 1/2 year of use.

I have one of the Westinghouse HD televisions that many people on your site are complaining about. I am having the same issue: turns on, flash of light, then the screen is black and I only have sound. This is the replacement TV because the first one did the same thing after only a couple of weeks.

We purchased a Westinghouse, SK-26H520S, wide-screen 26 inch LCD TV, two years ago. The blue power light is blinking below the screen, but no sound or picture. We have checked all connections and even unplugged the TV for one hour, to no avail. The batteries in the remote are new also. We cannot get a response from Westinghouse and Sam's Club said this is warranty work for Westinghouse. From all of the "help sites" that I have seen on the internet, this is a known problem with this television and the manufacturer is aware of it and chooses not to fix it or help their customers with this problem.

I purchased a Westinghouse TV Model # SK-26H240S less than two yrs ago and the TV keeps going black every 40 minutes or so. Seems the internal fan may have gone bad and the TV is over heating. Calls to Westinghouse Customer Service is a waste of time. They will not own up to anything or offer to help unless your will to buy a new one. I don't need help buying a new TV but I will never buy a Westinghouse. My two boys are very disappointed.

My Westinghouse television (model # SK32H240F), which was purchased at Best Buy in March 2008, went out the other day. The picture went blank and we could hear the television but could not see a picture. I contacted Best Buy and they stated that it was Westinghouse’s responsibility. I contacted Westinghouse and they did not want to own up to the television defect, which apparently everyone is having.

I had a LCD TV that was in warranty. Westinghouse tried everything in their power to avoid sending me a return authorization. After faxing them the receipt and emailing it to them, they kept saying it hadn't been received until I faxed every 20 minutes the receipt with a note that said, "I will continue until you recognize this has been received." Immediately a supervisor calls me with a return authorization.

I purchased the Westinghouse sk-32h240s with anticipation of having years to enjoy my new television. Shortly after purchasing the television, it malfunctioned. It will not show a picture at all or make sound. I initially was told lightning struck it. After reading consumer complaints about the exact same model, I know there is definitely a defect with the television from the manufacturer.

I purchased my Westinghouse Flat Screen TV from Wal-Mart about 2.5 years ago. I turned it on today to watch the football game and get nothing but a 2 second picture and sound. Sign me up for the lawsuit! The TV was around $450.00 when I bought it.

I have bought 4 TVs from Costco model (SK #32H640G) for my business and after a year, two of my TVs stopped working. The power goes off after a while and will not turn on. I have taken it back to Costco and they had told me to contact Westinghouse for repair. I have called them and they have told me to provide proof of purchase and I did. Now, I am getting a run-around telling me that they will get back to me sometime later. I have not received any reply as to what will happen. It is very frustrating to not know the outcome. Please help. What should I do? I will never buy a Westinghouse product ever again. I will get Samsung next time.

I purchased a Westing House flat panel TV Dec 2008, and on July 29, 2010, the TV would not turn off. We thought the remote was broken, so we unplugged the TV. Next day the TV would not turn on at all and has never worked again. I have sent email to Westinghouse, but I have gotten no response.

I purchased a Westinghouse 26" HDTV 1080 SK-26H730S from Costco on March 8, 2009, still under warranty. A few months ago my TV started powering off. I called Costco and they routed my calls to Westinghouse in CA. "Simon #4039" promised an email of FedEx return shipment label. I never received it! I keep getting runaround & excuses when I contact them. I checked this website & found dozens of dissatisfied consumers with the same complaints that I have. WE all need help, please!

We purchased our Westinghouse 32" TV from Best Buy 2 years ago also for a crazy $699! In January of this year, we also lost the picture one night and all we wanted was a replacement TV. We had the original receipt and an extended warranty which we paid for and Best Buy as well as Westinghouse will do nothing to help us! Unless of course we pay for it-which costs basically the same amount these days as just buying a new TV. Conveniently our warranty was only for the one year, ha! Definitely sign me up for any class action lawsuit against this company.We have lost the cost of the TV ($700) plus the extended warranty. We did have to purchase a new TV now so that's another $350-$400. Ridiculous!

We purchased a 32" LCD HDTV in December of 2007 for $558 from Wal-Mart.com. Last night, the TV screen went completely out (it has thin colored lines running vertically on screen). The sound still works and you can change the channels. It is completely ridiculous that we paid that much money for a TV that only lasts 2 years. Remember when television sets used to last 20 years? We have sent Wal-Mart an email asking for their help with this situation but haven't gotten a response yet. We figure Wal-Mart would be more likely to do something to help us than Westinghouse after reading everyone else's complaints on this site. We would definitely participate in a class action lawsuit against Westinghouse.

I also have a 32-inch LCD HDTV (Model: SK-32H240S) and from all the complaints I"m reading, I know now what the "S" stands for. I got up this morning to have coffee and TV. All I had was sound and coffee. The screen comes on 1-2 seconds, then go blank. Cable TV is expensive to just listen to! I think $538.00+tax at Walmart would get a little involved. Westinghouse, what happened to pride in workmanship and responsibility to stand behind your products? I'm in if a class action starts. Also, I'm looking for an affordable fix. If found, I'll post it here. If anyone has an advice, email me at **.

I bought a Westinghouse sk-32H240S at WalMart in Del Rio, Texas in the Spring of 2008 and it went completely blank today, September 12, 2010. I cannot afford to have it replaced or fixed because I'm a single mother. Something needs to be done about this.

The TV is 47 inches was purchased on 6/15/2008 for the last 2 months the screen gets black but the sound still clear I am able to change channels. But we only heard is the sound and no picture the only thing that works is to unplug the power cord from the TV and then plug back in it will work for couple hours and then the screen gets black again. There is an inconvenient to go every time in the back of the set to unplug and plug back in the power cord this happen every day 3 to 4 times at least.

I bought a Westinghouse 32" HD LCD in March 2008 from Walmart. Today it went to dark screen with sound. I get a picture for about 1-2 seconds, then nothing. I contacted Westinghouse, Walmart and the CC company I used to purchase with, but because it was 5 months out of warranty, they would not help. I paid over $600 for this TV and it should last for more than 2-1/2 years. Odd that it would go out shortly after my extended CC warranty expired. Apparently, this is a very common problem and the manufacturer should help.

This is an exact story as Mike`s from Naperville, IL. We bought this TV in Naperville , IL at Best Buy. At that time we paid about $1300. In recent weeks, the TV has started to just turn off by itself or the screen goes black with no sound suddenly. I either have to use both the remote control and hit power or use the on/off button under the screen twice before the screen comes back on. But then, it goes off again and now I have to either turn off the power strip it's plugged into or unplug it,again, several times. I go through this process several times, then it will stay on until I turn it off. Next time I use it, it's the same old story.

Unbelievable! I just came here to look if there were anymore complaints posted since mine, and wow, there are a lot more with the same exact issue, not to mention they all have occurred within just days of each other. As I earlier mentioned, I contacted Westinghouse and they offered to send me the part for $200 + $15 s&h, which is ridiculous! Also I have begun a complaint process through (Los Angeles BBB). Please, all of you should do the same. It only takes a few minutes and they need to be aware of this issue. I didn't have an exact purchase date and was still able to submit the information. If anyone has yet begun a class action suit, please let me know. I would love to get involved. Please contact me at (***@aol.com) using Westinghouse in the subject line so that I know it's not spam. Thanks for your time and please, let's help each other with this issue. Westinghouse should not get away with ripping people off like this!

I also bought the Westinghouse LCD TV Model SK-32H240S and last week when I turned it on, the screen was black. I can hear the TV, change the channels and adjust volume. But no picture. The cable company said the TV is the issue. And I also purchased it in the Spring of 2008.

Westinghouse SK-32H240S LCD. I also had same experience this week. Picture no sound. Bummer. Should not have saved the money. Would like to join class action. Let me know.

I have had this 32' LCD-TV SK-32H420S for a little over 2 years and like many other complaints here, I have no picture but have sound! I thought it was the cable company but after reading the many similar complaints about the same TV, I guess it is not! It is hard to replace these items in this economy so now I am without a TV.

I bought a Westinghouse 32" LCD TV in February 2008. As of 2 days ago, the picture went out, but I had sound. I keep reading page after page of complaints by consumers on this matter, and honestly, I just emailed a law firm in Philly, PA asking how we can file a class action law suit. I just took the TV in for repairs and I am waiting to hear back as to, how much it's going to cost. I still have the receipt for the original purchase.

I recently submitted a complaint on this site and wanted to update any of you who have had the same issues with the Westinghouse TVs having sound with no picture. It is more than likely a factory defect since a lot of us are having the same exact issues. I contacted the Better Business Bureau in California.

Like many other complaints I have read on this site, I have a Westinghouse SK-32H240S LCD television that displays no picture, but I can hear the sound perfectly. Amy from Lewistown, PA was looking into class action lawsuits against Westinghouse for this problem. I did some research and while I was unable to find an existing class action, I found 4 lawyers in the state of PA who handle class action suits. One is in Pittsburgh; the other 3 are in Philadelphia. If anyone on here is interested in filing class action suit against Westinghouse, it appears that we will be required to start the process ourselves. It seems that anyone who purchased the SK-32H240S model of HDTV in the spring of 2008 is experiencing this problem around the exact same time. In other words, the problem is too new for an existing class action suit to be present.

I purchased a Westinghouse 19" LCD Flat screen TV in April 2008, and today I try to turn it on, and it will not power on. I called Westinghouse and they told me to try a new power cord, if that wasn't it then, I needed a new board which is $100 plus tax and $15.00 for shipping. Plus whatever a TV repairman would charge to diagnose the problem. You got to be joking! I spent $300 on the darn TV. I do not believe that a 3 year old TV should need a repair like that already. I will never buy a Westinghouse TV again.

In April 2008, we purchased a Westinghouse 32" LCD TV (SK-32H240S) from Wal-Mart for $550. This week the screen went black after being powered on allowing only the sound to function. Although the remote allows the channels to be changed (confirmed by sound), nothing can be seen on the TV itself, no menu screens, channel numbers, or anything else. Interestingly, the "W" logo and normal picture flashes on for about 2 seconds after the TV is powered on, then goes black. We cannot get through to Westinghouse customer service and decided to utilize the extra two year warranty we purchased through Wal-Mart with the TV. They promised a prepaid shipping box, free repair, a new TV, or a gift card. So we will see. We're hoping it was an extra $58 well spent.

I also have a complaint with Westinghouse. After doing very quick research, since there are so many complaints out there, I have found that the problem I have is seemingly common with Westinghouse TV's. I purchased the Westinghouse SK-32H240S 32" LCD in April 2008. Just the other day, my son turned it on, but it only have sound and no picture.

I bought a 32-in. flat screen Westinghouse TV in Jan 2008. This past week, I have picture but no sound. I have tried turning it off and on but that hasn't worked. From reading on this website, it seems like I need to just buy a new TV. Very sad since I have had older models of TVs that lasted longer. From reading on this website, this seems a chronic problem with the Westinghouse TV.

Before I saw this site and all the complaints, I was writing this to the "pay-for-advice" site I inadvertently went to before seeing this site.

I was watching the today show on my Westinghouse LTV-40W1 HDC widescreen DVD combo and all of a sudden the screen went black. The TV still had sound so I thought maybe the problem was with the cable. I'm able to change the channel but there is no channel. Attempts to contact customer service has been unsuccessful, it just rings busy. I attempted to go online but there's a charge for advice-what is that about.

I spent $700 two years ago on my TV. Now it's going crazy on me. It's changing in to little stripes and little lines through the TV. And the warranty was only for one year.

I purchased a 46" LCD TV on May 30, 2008. The TV died - black screen - on January 14, 2010. Though it was still under warranty, they could not fix the issue. I had to wait until February 20 to get a replacement TV. It died six weeks later. After going back and forth with Westinghouse, I decided I wanted my money back. So I packaged the TV and sent all the paperwork they requested on April 20. I was told it would take four to six weeks to get my check. After getting no check after six weeks, I called and was told a check wouldn't be cut until July 30. Wow - after talking to these people and getting no response! It is now August 11, and still no check. Can somebody tell me how this company is still in business?

On October 28, 2008, I bought a 32" LCD HDTV. On July 10, 2010, the screen went black but I still had sound. I called customer service and they said that it was an internal problem and I would have to send it back paying postage and handling, and offered to sell me a new one over the phone. I took it to a shop and they charged me $218, citing that it was a power inverter board and wrote on the bill that it was a manufacture default. I believe that a TV should last longer than that and expect Westinghouse to pay the repair bill. From reading other complaints, I do not see this happening.

This TV has locked up regularly since it was new with the only way to get it back is to unplug it. Now it will start putting the picture in a bunch of striped lines in random order. It doesn't matter if it is on DVD input or TV mode—it is all the same. The MFR has been contacted while it was in warranty and we were told that is was just because of weak signal. If that is so, then why does it do it with the TV in AUX input mode for DVD? That is an excuse to give me us the brush off. I have paid for an expensive electronic device that is frustrating to own because it is unreliable and Westinghouse refuses to replace or repair it as they should!

We purchased the Westinghouse 47"LCD television on 1/31/08. The television screen went blank, but had sound on 2/1/10. We called Westinghouse, and they offered us a 42" LCD television, providing we shipped the damaged TV back to them and pay $350. We did not want another Westinghouse television, due to the poor quality. We have contacted the Attorney General, and Better Business Bureau, but still no results.

I purchased a 42" Westinghouse LCD TV from target Feb, 2010. On 6/18/2010, my husband was watching TV, it made a loud popping noise and went out. He turned the TV off, then back on and it had a black screen w/ what looks like a bullet hole with colors around it. I contacted Westinghouse, sent numerous photos showing there's no damage to the screen etc...Looks like something blew inside it.

I own a Westinghouse 42" HDTV model # TX-42F430S. It is just over two years old and I have had it serviced twice for "Image Burning" in the screen. I first noticed the images of the menu screen as well as the "No Signal" notice at the top of the screen ans vertical lines while watching TV. Geek Squad replaced the panel and it was doing the same thing in less than a week. They put a "New" panel in and it did not work at all. They said it must have been damaged in shipping. One more strike and you're out.

I purchased a 47inch Westinghouse LCD TV. Images are now burning into the screen, first the HMDI box in the top right hand corner, now when I moved the screen to standard instead of fill two more lines are now in the screen. Where the picture ended and the black began is where the lines are. It only took maybe two hours to develop the lines. Very disappointed in the quality of the screen, images should not be burning into the screen.

In February of 2008, I purchased a 32 inch Westinghouse LCD model no. sk-32H240S from Walmart that came with a 2yr warranty. On July 23, 2010, I turned my TV on; it has great sound and no picture. Customer service does not even pick up, I am a single mother and I do not have the funds to spend on a new TV at this time. I am very disappointed, and just sickened to see the amount of complaints on this site.

I bought a Westinghouse 42" LCD TV from Target. I set it up at home. It looked great but then after watching it for less than one hour, it shut itself off. When I tried to turn it back on, the ‘W’ logo appeared on the screen, flickered briefly, and then the set shut itself off again. It did this for many tries. Target did give me a full refund but after reading all the other complaints about Westinghouse here, I think I'll go with another brand.

We have had this Westinghouse Flat screen TV for 2 years. The screen went blank; we have sound and have tried everything. I called a TV repair man and he told me to buy a new TV, and don't buy a Westinghouse again. We don't have the money to buy a new TV right now. And a TV should last more than 2 years. Westinghouse will not back there product. Please help.

I bought a 32 inch LCD TV from Sam's Club in July 2008. A couple of days ago, the picture disappeared. I have sound but no picture. If anyone is in the market for LCD TV, look around. There are way too many complaints out there about the quality of Westinghouse LCD TVs.

We purchased a Westinghouse LCD television approx 2 yrs ago, and now the picture goes black with no sound. The blue power light remains on and sometimes alternates from blue to orange. I still have televisions in my home that are over 20 yrs old that work like a charm even having been moved and bumped around a million times. customer service is of no help, the number is often busy. (I'm assuming from the thousands of other complaints). I want my money back. I, by nature do not complain, but this company is nothing but thieves! They should be sued. Seriously, do not buy Westinghouse! $1000.00 dollars flushed down the toilet!

I can see that it would be useless to contact the manufacturer (Westinghouse). I bought a 32" Westinghouse TV model SK-32H240S about 2 years ago. I have sound, but no picture. I've tried unplugging it to hopefully reset something a number of times, but that's not working. I don't have the money to spend on another TV. I was just looking up for repair places in my area when I went to this site. It looks like I would be throwing good money after bad since Westinghouse doesn't supply the parts to repair their TVs. Thanks for the info!

Wow. Initially, I went online to ask a question about my Westinghouse 40-inch TV/DVD combo that is only two years old (great sound, but no picture). To add insult to injury, the web site wanted me to pay for tech advice. I'll call a local repair shop and they charge a $40 fee to "look" at the TV, but when I mentioned it was a Westinghouse the fee rose to $60 along with some free advice. Buy a new TV. I'm shopping as we speak. Please let me know if plans afoot to file a class action suit against Westinghouse!

We were given the 26-inch Westinghouse HDTV for a house warming gift from our entire family three months ago. Yesterday, the screen went blank while watching a program and began flashing the Westinghouse logo every 30 seconds or so. I can't get it to work for nothing. I called Customer Service and was told that we should take it back to the retailer, but when we took it back to where our family had purchased it, the retailer told us that the manufacturer has to handle the issue. I called back Customer Service and the guy literally chuckled at me and said, "Sorry, you're out of luck. We can't fix what you broke.” When I told the young man that we had done absolutely nothing to the TV to make it break, he told me there was nothing they could do. Do not buy Westinghouse. Ridiculous.

Model LTV32w1 all of a sudden quit working. Blank screen. Very frustrating! No response from customer service. I was shocked to see how many other people have had problems and no help from the company.

Wow! I cannot believe all these negative comments. My husband and I also bought a Westinghouse LCD 42-inch TV. We are going on two years and the picture is blank. The sound is there, but no picture. I am so sad to hear that I am far from the only one experiencing this tragedy. Please let me know if anyone will be doing anything legally, we're in!

I purchased a Westinghouse 32" LCD HDTV (Model: SK-32H240S; Serial: 5060J73900342) from Walmart on January 19, 2008 for our 25th wedding anniversary to each other for $578.00. After two years, it was out of warranty, and we began having problems with the television picture. It would become a series of lines and then eventually no picture at all.

I had to connect a Comcast small box to continue with basic cable and I've been getting a black screen. I called all day the customer service number I have for help is resetting my TV, no answer and steady busy number. I only have one number. My TV is barely 2 years old. I mailed the warranty so you should know who I am!

I purchased a Westinghouse (SK-32H640G), 32-in television on 2/15/10. Today (really since 6/19/10), the television has no sound. I reported problem online, I got no response from company. I reported the problem to customer service, I got no response. I called back and was told my case was closed, although, no one ever called to discuss the problem. The brand new TV is less than 5 months old. I am told I have to be responsible for sending it back. Westinghouse will look at it to determine the problem, if it cannot be repaired, I will be sent a refurbished model.

I have a 26-month-old Westinghouse 32" LCD HDTV sitting in my kitchen in the box that came with my new TV. If you were to turn it on and plug it in, you would get a completely black screen with sound. Not the kind of TV (if you could call it that) anyone would want. Somewhere between 6-8 months ago, I started to notice what looked like a lighter blob patch on the left side of the screen barely noticeable but sill there.

I have owned a Westinghouse flat screen television for under two years and lately, it has been turning on by itself at random times. I now have to unplug it to keep it from coming on when I am not home or sleeping. If the TV is on when I'm not home or sleeping, it uses unnecessary electricity. It's also disturbing to wake up at night to sudden TV noise.

I purchased a Westinghouse 26” LCD TV at Target one and a half year ago. Recently, I couldn't turn the TV on. Immediately after I turn it on, a log came up and then the black screen. I tried to contact the customer service number on the menu and was told that the number was not working. This is such a horrible company and the product is only good for a year.

Approximately two years ago, I bought a 42" Westinghouse LCD TV. We are retired and it took a lot of our carefully saved money. As soon as the warranty expired, it started flashing off right after it was turned on. And you had to unplug and replug and then turn on again. Yesterday, it would not longer turn on at all. I called Westinghouse several times, told them of all the complaints about this, claimed they didn't know of any real issues and since it was out of warranty, they would not do a thing. Stay away from this horrible company that steals from people. I don't know why there is not a class action suit against this company. We are in our 70's, live on a very restricted income and TV is our only real entertainment. Now, we have to buy another TV for our living room and it will be difficult to come up with the money. We spent over $1,000 for this TV at Sam's Club.

I bought a Westinghouse TV about 4 years ago and now all of a sudden, the TV randomly turns off and it takes several tries to get it back on. Does anyone know why this is happening or how to fix it?

I got a Westinghouse 32" flat screen LCD TV for Christmas about 2 years ago from my parents and now the picture is doing unexplainable things. The screen will turn 15 colors and flicker like it is having a seizure! I am 19 and bout to go to college and now I have no TV to take with me. Thanks Westinghouse for answering my calls with the 24 hours self service line that is disconnected! O and your website are so helpful too! (Notice my sarcasm folks) Westinghouse you are a sorry excuse for a company! Stick to washers and dryers!

I purchased a refurbished Westinghouse LTV-32W3 32 LCD panel TV from eBay marketer ** (I hold neither eBay nor this marketer responsible for this problem, the marketer operated in good faith, with prompt shipment of goods) on 3/9/09. Within a month or so, the screen began turning red after 30 minutes to an hour of operation. I soon tracked the problem down to being an overheating issue. I placed a 12-inch box fan behind the unit, which has solved the issue, for the most part.

I was given a Westinghouse TV as a Christmas present from my mom and within the first year it died. The TV would not turn on, the blue light would come in and out. After a few months of frustration with the original TV I decided to purchase the same TV as to not hurt my mother's feelings and replace it. I figured that it was certainly a rare case being that I have had Sony and various other TVs last for years! I am barely in to the 2nd year of my 2nd Westinghouse TV and its doing the exact same thing. The volume goes up and down without touching the control.

I purchased a Westinghouse TV 3-1/2 years ago. I spent $1000.00 on this TV. Now all of a sudden, it is like the TV goes blank and goes from a blue light to a orange light. I have to wait 20 minutes for it to work again. Then it only last for 5 minutes before it does it again. The picture when it is on looks great. I have not a clue why all of sudden it started to do this. I contacted customer support and could not get an answer. Now that I have read the numerous complaints, I don’t know if it is worth trying to fix. It’s irritating when you pay quite a bit for a TV that goes bad that soon. I have an old box TV that is over 10 years old that have given me no problems at all. I guess I am going to go buy a new one, but not Westinghouse.

We purchased a Westinghouse LCD TV Model SK-19H210S in Dec 2007 for my grandmother who is in a nursing home. It quit working last fall, but because I was traveling for the winter, I did not know until I recently returned home. It has absolutely no power going to it. It was less than 2 years old and it has been used very little. It cost almost $300 at Sam's club and now that we are retired and need a new TV ourselves, we can not afford to buy her another new one. At first, I thought maybe we had just bought a lemon. It happens sometimes. But after looking this up on the internet and seeing how many other people have had problems with this TV, I am very angry. An expensive TV should last more than 2 years and now, my 95-year old grandmother does not have a TV. I will never buy anything Westinghouse again.

I purchased a 32' Westinghouse flat screen TV, and the volume turns down automatically. I could be watching TV and the volume will decrease. The volume screen would remain on the screen, making it impossible to change the volume back to normal.

I purchased a 27-in Westinghouse LCD TV from Sam's around 18 months ago. While we were watching, TV goes blank; no picture and no sound, but the blue power light is still on. After an undetermined amount of time, it just came back on. Then again, it happened out of nowhere. I can't believe a company would sell something for $500 and expect the consumer to accept the TV is only going to last for less than two years! I spent our savings on this TV and can't afford to replace it after only a year and a half.

I turned the two and a half year old TV on last night, April 13th 2010. It has sound but no picture and I tried everything I could think of.

I purchased a 17-inch TV in 2008, and it just died and is not working anymore. This is crazy, I have TVs that I have had for well over ten years and they are still working. I paid over three hundred dollars and and have to purchase another TV, or just watch the walls. Interesting.

Two years ago, my wife and I made our first major purchase. We purchased a 32-inch Westinghouse TV 1080 LCD. We paid 560 dollars, our entire savings.

I bought a Westinghouse TV 32 in and it no longer works. I only had it for a year and the picture doesn't work. I tried to contact Westinghouse but I just get the the runaround so I'm going to take other approach to this. I'm talking to a lawyer to see if something can be done. If more people come forward, we might have a big case. We should at least have are money back for them.

Our Westinghouse SK26H590D TV which we purchased less than 2 years ago is not working. The unit powers on, the picture shows for a second and then the screen goes black; however, the sound continues to play. We contacted Westinghouse and they pretty much have told us, it will be cheaper to buy a new TV than fix the unit that we have and we have been told to take it to a repair shop or ship it back to them and they will evaluate the TV and tell us what it will require for the repairs. We are out of pocket now over $300 for a TV that we have owned for less than 2 years

I had issues with the TV after only 13 months. I called Westinghouse a few times trying to get help, but it took 7 or 8 calls over a long period of time. In the end, they took care of me and I have a new Westinghouse TV care of the service department. Be patient and explain the issues to them They have changed management since the issue that were going on more than six months ago, and things are shaping up. Also, the people I spoke with were all very nice even though I was always mad! They came through in the end, and I think they will catch up with the issues soon, and it will be a much better repair service in the future due to the new management.

My wife told me the TV kept going off and then turning itself on. The built-in DVD quit working also. It finally did it while I was there. While checking it out, I noticed a square green button in the audio out section on the side of the TV. When I pressed it, a red light came on inside the button and we haven't had any problems with the picture for a week now, but it didn't fix the DVD problem. Hopefully, if it happens again, this will fix it next time. Take a look, maybe this will fix your problems, too.

My 22" LCD Monitor Model 2210LW went bad after only 10 months. I followed the very complicated process to send it back at my expense to the Westinghouse Service Center for repair or replacement. After several weeks, I finally get back a monitor that is not only not the one I sent in (verified by checking serial number), but it is not working and has so many scratches on the screen that even if it did, I would not want to use it. I sent them a monitor that I took excellent care of for the very short time we had it, and this is what I get back. I am out the shipping and insurance, the cost ($239+tax) of the monitor and now I will need to pay to have it recycled. I feel that Westinghouse owes me a working LCD monitor in the same shape in which it was sent.

Don't buy a Westinghouse TV, ever. I bought one from Best Buy in 2008 and it has recently started cutting itself off for no reason. When I try to turn it back on it takes about a minute or several attempts before it comes back on. Since it's out of warranty, it's not worth fixing because guess what, you can't get parts for it. Westinghouse is a piece of **.