Westinghouse Reviews

Bought a 75" Roku enabled TV and the Roku remote was missing. Sealed box so Best Buy would not help. Called Westinghouse customer service on 9/30/22 to open a case. Never heard back. Called again on 10/06/22 and happened to get the same original person on the line. He explained to me he submitted a request to the warehouse and has not heard back - no other information available, just waiting on "them". Basically no help, so I asked to speak to a supervisor - would have one call me back - no callback. I called again on 10/13/22 - "still waiting on warehouse to respond"-no supervisor available again-gave me number to corp office in CA-called there and got VM - left VM - no call back. Called again 11/16/22 - waiting on warehouse-no supervisor available-will have supervisor call me back-verified corp office number in CA-got name of person at corp office that I would be calling-Ibept **-no call back from sup.

TV image became un-viewable from internal issues, needing to jump through hoops for a replacement, terrible support based in Philippines that don't speak good English. A requirement to recycle the TV before getting a replacement.

I brought a Westinghouse 43 inch Roku tv and whenever I want to watch any streaming channels like Netflix or Hulu I have to keep unplugging the tv and plug it back up to get any sound. And this isn’t the first time this happened either… Just giving a heads up.

I purchased a brand new igen 4500 and from the beginning I was experiencing issues. I had to take it to a service center twice to get repaired and the unit only has 5 hours of total run time!! Even when I took it to the service center they respectfully told me that these generators are made very poorly and break down all the time. After they replaced what Westinghouse told them to replace the unit still ran poorly. I have been calling westinghouse for over a month and no one will answer nor call me back. Since I wasn't getting a response from them I tried to diagnose the unit my self. I turned it on and the unit started to spark and caught on fire. My niece was close by playing and could have gotten seriously injured but westinghouse still doesn't care and won't return my calls. Do not waste your money on these pieces of junk. Everyone I know has had to return their units due to them not running correctly and when there is an outage they simply can't be relied upon.

I purchased a 55” TV and it worked well for a few months (purchase the extra warranty or just buy a different brand). The remote only works for the power button now, HDMI ports have constant issues playing sound, constantly opens Google Play in the background even tho the remote has no batteries. Using it without the remote doesn’t work as the TV itself doesn’t have all the buttons on it to function fully. Tried several universal remotes and none have been able to connect. It may seem like a deal when you're purchasing it but I would say pay the extra couple hundred bucks and purchase a decent brand as this one is complete garbage.

I paid for a Westinghouse Power generator and was sent a wpower.com/bonus registration card to rate their product and receive a generator cover for my $1,200 dollar product FREE of charge. I provided my review and never received any cover or got a response to my inquiry about this with Westinghouse. Item purchased was the Westinghouse iGen4500 Super Quiet Portable Inverter Generator 3700 Rated & 4500 Peak Watts, Gas Powered, Electric Start, RV Ready, CARB Compliant.

Only buy this if you do not have a cap on your internet. I have a cap of 160gb per month. Within 2 1/2 days it used 62 gb of data. You cannot change the display to stream at a lower speed. Very disappointing. I am returning it to the place where I purchased it.

My TV lasted a year. I woke up this morning and there was internal damages. It was working perfectly fine last night. I just don’t understand why and how this happens. Westinghouse doesn’t want to help replace it. I had terrible experience with customer service. It sad.

For such a large screen TV (52 inches) it has excellent sound quality and I love having a Roku built-in. The picture is crisp and clear and with this TV being a 4K, it really does make all the difference!

I have a Westinghouse 48” smart television. The television works really good. The picture is very clear and the colors are great. However, it takes several seconds for the screen to warm up before it comes on. And the remote is not very user friendly. It has to be pointed directly at the television and the buttons pushed really hard to control anything on the television. I’d seriously consider a different brand if I were to purchase a new television.