Westinghouse Reviews

Had T.V. mounted on T.V. wall mount. Noticed T.V. tipping outward. When checked the back of T.V. where mounted was actually cracked apart... T.V. was about to fall. To me this is a safety issue. It could of fallen and hurt someone. Phoned company. That I guess was a waste of time. I guess safety is not a issue with this company. Would not recommend this brand to anyone.

I own 13 Televisions and bought a Westinghouse for one of the outdoor rooms, thank God I only bought one Westinghouse. Has to be one of the worst TVs on the market. Half the time the remote doesn't work unless it is 2 feet from the TV and I could eat lunch in the time it takes to change from channel to channel. I should have reviewed this before I bought it. It was cheap so I gave it away...

I purchased TV a few months ago. Now it’s blacked out. Not turning on, went to Micro Center. They said I should call Manufacturer. After I called Westinghouse the process is horrible. Almost impossible so stay away from this product. It has a 1 year manufacturer warranty but its shipping, receiving, and refund will take over 3 months. That is what representative told me.

I’ve had my smart tv for only 5 months and as a gamer my tv is very important. I was in the middle of a gaming session and it just blacked with sound still playing, I turned it off then back on but it just showed the logo then blacked out again. Just so you know, you guys have the worst televisions ever!!!

If you want to buy a quality TV, don't buy a Westinghouse. Mine was defective, the remote won't work. So what does Westinghouse propose? Return my TV, wait a month, then get a refurbished model. Or, recycle my TV, wait a month, and either get a new one or get a check for what I bought my TV for. Why should I have to wait a month to get a TV? Why did I buy a Westinghouse and not a good brand, like LG, Samsung, or Sony? Their customer relations take days to get back to you and honestly, their return policy for defective TV's that are under warranty is truly awful. Don't buy from them, you get what you pay for!!!

I have never had as good an appliance as this one. It was originally my parents that bought this freezer 40 years ago (Yes you read that correctly). And over those 40 years it's fallen off of a trailer onto the highway at 55 mph and many other things and it's never had a problem or needed any kind of repair, and to this day still runs great and quiet. I hardly doubt they make them like this anymore.

I purchased a generator about 2 months ago. I paid extra for the push button feature. Approximately $875.00. During the first storm I could not get this feature to work. So, my son who is a professional mechanic came over and checked it. Jokingly, he hooked up the battery. We laughed then he did an amp reading. Well, it’s a good thing it wasn’t hooked up. The battery is charging 13.5 times too fast. It can and will explode if used. I contacted Westinghouse. They told me to send a picture of the receipt and the generator info. Model number etc. which I did. A week later they said they would send me a repair kit. They sent me a new battery that didn’t fit as well as a wall plug that didn’t go to anything.

I have had this refrigerator for over 12 years and have never had a problem with it. It keeps my food cold and the freezer has a quick freeze that freezes my store bought food in minutes. It is a great refrigerator.

Bought a 40" Smart TV. Had issues with remote, thought maybe batteries were not good... Changed them. There was no difference then not even a month after purchasing the TV remote stopped working. Was told to contact company so I did, told them the issue was told to use my phone camera to test remote. Remote does not work... Was asked to send info receipt and pic of model and serial numbers, so I did. Then was told had to wait for support team to go over my info. This was Apr 3rd 2018 then finally got a response on Apr 8th stating that support team would try and locate a remote for the TV and IF they CAN find one they would send it to me and I would get it in 48 hrs.

I bought a 40 inch Smart 1080P LED HDTV on March 4, 2017, the sales staff at Best Buy gave us the wrong TV so had to go back to Best Buy and exchange so it puts the original purchase date at about March 13, 2017. They did not adjust receipt. TV had signs of not working but thought it was the cable and then completely quit working on March 15, 2018.

55 inch flat screen - Purchased from Microcenter (never again) and purchased a 3 year extended warranty. This piece of junk quit after 3 years and 2 weeks. I thought I would be ok because the original 90 warranty plus the 3 year I would still be covered. Wrong. The extended warranty starts when purchased. So I have 2 warranties on it for 90 days. So it goes out to the curb on trash day. Will never buy a Westinghouse item again. And will never shop at Microcenter again.

I bought a 55 inch Westinghouse Smart TV February of last year. It had 2 year warranty. It would freeze up and then won't go on or off and I would have to unplug it to get it to work. Last week it just went off and TV won't work at all. Called about my warranty to see about getting it fixed. Emailed them back and forth. They said the warranty was no good because I plugged my TV into a surge protector in the wall.

I have purchased and I have been using the Westinghouse SMART TV 32inch LED Model WD32FBE1001 for a few days using the Internet and my YouTube Red account, with my music, videos, and pictures from my USB Thumb Drive and viewing TV as regular broadcast and I am very satisfied. It was a snap to set up and to get connected. It came with a well written quick start card and user's manual that is rare these days and this helped me get up and running quickly. It connected to my secure wireless network and had the interface that allows adding complex passwords and allows connecting using secure protocols with AES encryption.

I wish I had read the reviews here before buying a Westinghouse 50 in 4K Smart TV from the Best Buy in Brentwood MO at the advice of their salesperson. Like many others, after only four months my TV would turn on but have a black screen, no video/audio. I had not purchased the Best Buy protection program, so was instructed to contact Westinghouse's offshore customer service center. After repeated phone calls and emails, including sending a ridiculous number of photos of the TV in its 'non-operating state', I finally received a confirmation from Westinghouse that they considered my TV to be defective and would be replaced, and provided very specific directions that I ship my TV in the original package to freight terminal in Los Angeles at my expense (no drop offs allowed). Unlike most other reviewers, I paid UPS $136 and shipped my TV as instructed.

There are few times I can recall that I’ve been absolutely appalled by a company. This ranks pretty high. I bought a TV on Black Friday from Westinghouse. It was my husband’s Christmas present. Unfortunately, after setting up the TV and turning it on, we noticed a line all the way across the picture. The process to get this fixed is horrendous. You wait on hold for hours, once you speak to someone they tell you that you will be contacted within 24-48 hours with the next step but won’t just take care of it while you’re on the phone. On top of it all, they make you go through great lengths to get a refund or a replacement product. You can’t speak to anyone from the actual company because their call center is contracted out. I will never purchase anything from this company again.

Purchased first one in 2013. After a couple years it wouldn't turn on anymore. Bought a second one (50" flat screen tv) thinking it might be a fluke. After 2 years THE SAME THING HAPPENED. The unit will not start. They began getting difficult to turn on then suddenly nothing. Even unplugging them and replacing the plug. The starters are gone. So am I. Will never buy another. Refuse to send them back. I'm on a limited budget and will listen to my 30 year old radio until I can afford to buy a reliable brand. Not happy.

Trouble from day one, screen freezes up. Less than 1 year old and no picture or sound. I called Westinghouse and they had me run diagnostics and then after over an hour told me it was defective and to call another number for warranty help. I was on the phone with them for about 1 hour also and was told I would have to pay and be responsible to ship it back to them. So I called Target where I bought it for help and was told I had to go through Westinghouse. Both have lost me as a customer. After checking Target's review on this 55 inch led UHD 4k Smart tv, it has happened to several others.

I purchased a Westinghouse TV. Brought it home, used it some and it just stopped working. Called Tech Support - they want me to return my TV at MY expense even though the TV is under warranty and the TV is having a "power fault". Their warranty is crap - DON'T BUY WESTINGHOUSE ELECTRONICS.

I purchased a 50 4K Westinghouse Smart TV from Best Buy. After 10 months the TV would not turn on. After confirming with Westinghouse that the TV was defective, I was told to return the unit in its original packaging at my own expense (hundreds of dollars). This was not going to happen. I consulted with a TV repair company near me and was told that it was not worth opening the TV as it would cost more than the set was worth. He said that he is seeing this happen more and more with low end TVs. Basically you get what you pay for. He recommended several quality brands available at Costco. I bought a Samsung that will be covered for seven years (just $30 additional). If at any time I need service, they will come to my home to repair or replace. I am disappointed in Westinghouse and will never buy another product from them. Inferior product, disgusting customer service. Please learn from my experience.

I created an account just to write this review. THAT'S how frustrated this experience has made me. I bought a 42" Westinghouse TV two days ago. The screws used to attach the base pieces were not included in the packaging. Six screws. SIX. SCREWS. I wrote to their customer service department using a link from Westinghouse's website and a rep replied the next day. The reply consisted of a request for a picture of the serial number on the TV along with a picture of the receipt showing I paid for it. Really, guys? I could waste less time driving to my local hardware store to purchase the screws for less than a dollar. But what the hell, I played along. I took the pictures they requested and shot an email back to them. Here's the cherry on top: my email was RETURNED as "the recipient's mailbox is full." LOL

Westinghouse 55 inch Smart 4K ULTRA HDTV lasted for 5 months. I guess that what happens when you buy cheap stuff. Bought it back in May and it all black, no sound or image. Customer service is a joke. I would need to send the TV to them. To get it fix another 300++ dollars.

I bought this TV online from Target 11 months ago and about one month ago the sound started warbling. So I had to remove my sound bar, otherwise it would have driven me bonkers! Since I had a warranty I called Westinghouse. After at least 20 plus emails, I haven't gotten nowhere, because they want a store receipt, even though I send them a picture of the invoice AND my credit card statement, which is NOT good enough. Needless to say, I think I am getting the shaft here!

If I could give 1/2 a star I would. This TV has a 10 second or more delay between every selection. Many as won't even load because of the lag of this TV. It is the worst experience I have ever had with a TV. It is 2 months old and it has been this way since day one. It was a TV for my bedroom. It's useless in my opinion? I have to use the Amazon stick even though this is a "Smart TV". But the stick works better but still has a delay. Terrible, terrible, terrible.

Westinghouse 55 inch Smart 4K ULTRA HDTV - Bought this TV via internet and had it delivered without any events. Set it up on the wall and worked fine for about 2 months then I experienced a "no power" issue. I went through an extensive diagnostic period and still no power. The damn thing just would not turn on. I attempted to send it back since it was still under warranty. I found out that the defective TV would have to had been sent back to the manufacturer at my expense; that would have been $350. What a joke; the warranty is a joke and useless; the product is a joke. Don't buy this product. It is N/G.

Stay away from purchasing any of their products. 55 inch tv died 9 months in at end of August. Contacted them. First they say although warranty states over 50 inches they in-house service they don't. After 2 weeks they determine it's bad and will replace with refurb. Catch was had to pay 25 dollars to recycle it and show them receipt... unrefundable... 6 more weeks and numerous phone calls and emails refurb arrives. Defective... lol... call them yet again... said send pics of tv including serial number and they will have shipping company pick it up and issue refund on tv purchase price less tax only. Forget the recycle fee.

I purchased a big screen tv February 5. Mounted it on wall. Was working until September. Went to bed tv was on. Woke up tv is black with a circle type thing in left corner. Contacted Westinghouse and they are saying I impacted tv. Well if they look closer they will see their product is warped in left corner but they are saying I impacted the tv and refuse to help me with this crappy tv. Westinghouse doesn't care about their customers only making big $$$ for the company so now I have a 400$ paperweight and no tv. All consumers, be aware of Westinghouse and do not buy their products. I know Westinghouse nothing will ever be in my house again. So much for buying American. I am hoping posting on here will alert all consumers and hopefully get me some satisfaction.

Bought my mom a 32" Westinghouse TV (model #WD32HX1120) on Black Friday from Kohl's, and within a few months use, no sound. I took the TV back and expressed concern about the TV not working so soon. I asked the store workers if others had returned their Westinghouse TV for the same reason. Kohl's said they were not aware of any problems with the Westinghouse TVs. They exchanged it for another one in store - same model# WD32HX1120.

My TVs did not last 4 years. I purchased two 46 Westinghouse TVs. My sons TVs blew last month and now mine does not work. We have the sound and no picture. I feel that this is awful and a inconvenience and I will not buy another Westinghouse anything again. I understand that I did not purchase a warranty but I wonder if it would have covered it anyway.

Worst TV ever bought. Died in less than 6 months. DO NOT BUY ANY WESTINGHOUSE product. Worst warranty practices in the industry. Very poor build quality. Bought the TV for $299 plus tax. Asked me to have it shipped back to them at my OWN cost. That too after a long phone call and after being asked to send multiple photos as evidence of the TV not working. Shipping cost would be $280. Ridiculous warranty policy. STAY AWAY from Westinghouse. DO NOT BUY ANY WESTINGHOUSE product.

I searched high and low for a basic, no frills washing machine that was made in the USA. The Hydrowave by Westinghouse fit the bill. For the first year, it was fine. And then it all started to go downhill. First of all, the choice of water levels is a joke, because it's going to fill up to 'whatever' regardless of where the knob is set. Secondly, the water temps do the same thing. I want cold, it gives me hot. I want hot, it gives me cold. Sometimes it actually completes the full cycle, other times it fills and then just turns off, so an hour later I go to put, what I think are clean clothes, into the dryer and instead they're still sitting there in a tub full of water. It has a mind of its own.