Westinghouse Reviews

My concern is the defective portable inverter generator 4000 CV brand new. They gave me a con job trying to say it was my fault. Until I told them I had two identical 4,000 CV generators. The older one is working the newer one locked up so it is defective. I didn't sent them a video showing them this concern. They continued with their bull crap and it's appears to me they have hired people to simply screw the buyer out of returning a defective item and getting their money back.

I purchased a new IGEN 5000 from Westinghouse online. It has less than 1 hour on it and the warning and instruction decals shriveled up and are useless and need to be replaced. Westinghouse customer service said they will not send or even sell me new decals, which should be under the factory warranty. DO NOT TRUST WESTINGHOUSE!

After 2 plus years of having one of these TV, I will NEVER buy another product with their name on it. For no reason it locks up and restarts itself. Can’t change channel to fast or it will lock up. I have been hoping for a software update to fix it, but I don’t think that care. All I can do is warn others to not buy anything that has their name on it.

Bought a generator in Canada. It worked, but the starting mechanism never worked properly. Westinghouse sent me to a Canadian company for warranty. It is now 6 weeks into the interchange and they have done nothing. Continually ask for more information, don't answer the messages... frustrating. Westinghouse in US tells me that in order to get warranty, I need to get a US address, they will send parts and I can forward it to Canada. They won't fix it, just send parts.

This blanket is 5 star quality. But when my controller went out less than a year after I purchased it, I had reached out to Westinghouse. They wasted a good bit of my time. I was pretty upset because one of the controllers just went out and it would have just been a simple fix to send another but no, it was a drawn-out process. That was still unresolved. So this was my last comment to them as their rating on how they did and satisfaction level. 0 stars would have been my selection if it was a choice.

Thank you for having Darrell in customer service!!!! He was very patient and sincere and so easy to talk to!!! I have parts missing and he got me registered. And ordered what I needed; gave me a case # and said I can email him directly if I have any questions!!! Please keep people like Darrell!!! He's awesome!! Thank you for not having AI for so-called customer service.!!! Thank you!!!!

We recently purchased the 7500 DFC generator. Went by the manual, everything went well. 2 months later we went to start it and it wouldn't start. Westinghouse was there just a phone call away told us what to do and let them know the results. Apparently we had a faulty battery. Westinghouse is sending us a battery out of courtesy. We were grateful for that and like I say a mom and pop dependability just a phone call away. Thank you Westinghouse!!

I am on my 4th Westinghouse electric water heater since Feb 2020. All of them have had tank leaks. One was on the same day I got it. This is just bad production all the way around. And it took me over a month last time with no water for them to get me a unit that would hold water without leaking all over my floor. I am currently still waiting to hear back from them on this one. It’s been in for 3 years had 6 year warranty. When I bought my house in 1997 the water heater lasted for over 20 years. The mechanical production of these units and poor workmanship is horrible. After my warranty ends I will never buy Westinghouse again.

Hello. I am pleased to say I have owned the White Westinghouse upright freezer. This freezer has run for 42 yrs, never had a problem, still in use. Thanks White Westinghouse. Be proud of your employees, Bring back the old days. 👍😊

I bought a 65" TV from target February 2025. The TV in October 2025 stopped turning on. I called Westinghouse since it was still under the year warranty. There is ZERO customer service. You get a 3rd party in India who you can't understand and they don't care to help you. I have been told a supervisor will call me back within the hour (for the past 5 days). No one has ever called. I call back and get told they will email me info to start a refund. I never get the email. Then I was told it would take 65 days for my warranty to be reviewed. They don't care to help. Waste of money and time.