Westinghouse Reviews

If you would look online it seems like all the 19 inch Westinghouse TVs are failing after about 14 months (like mine). Can't we do something? It seems ridiculous that a company can put an inferior produce out and suffer no consequences. I am a very angry consumer!

I purchased a refurbished 46-inch Westinghouse HDTV on 07/05/09 at a Red Tag sales event in a warehouse. The TV was $667.27 and they also sold me a 3-year warranty on the TV for repairs. Westinghouse has a 90-day policy, and then the warranty should take effect. I really had no problem with my TV till 01/25/10. When I went to turn it on, it would not display a picture. I tried for 20 minutes, checking all the connections, etc. Still no picture nor blue monitor light or picture, only red.

After 23 months of light usage, our Westinghouse LCD TV, model SK-19-H210S will no longer turn on.

I bought the TV brand new on Nov. 26th. A month later, the picture is distorted. We called customer service. They told me that I have to pay shipping to send the TV back, so they can give me a refurbished TV when I had bought it brand new. What can we do about this?

I own a 32-inch Westinghouse LCD TV which started having problems about 2 years out from purchase at Best Buy (9/2007). It has vertical sometimes horizontal lines which come and go. It is now in a local repair shop along with a pile of other Westinghouse LCDs. I paid $549 and was happy until recently. This is a scenario where an extended warranty would have been great.

I purchased the Westinghouse Model SK19H210S in March 2008 for $299. I originally went to Best Buy to get something different, but it was out of stock at Best Buy so they upgraded me to this Westinghouse. I knew nothing about Westinghouse but figured it would last longer than the 1-1/2 years. The TV is in a spare bedroom and rarely used. The blue light slightly comes on, but there is no picture, no sound, nothing. It is out of warranty now and I am not paying $150 to repair a piece of junk. There is a reason Best Buy no longer carries Westinghouse. Additionally, if you read reviews on this TV at Amazon, everybody else is have same problems just after the 1-year warranty expires.

My son received a refurbished Westinghouse 19 inch LCD TV/monitor for his birthday. 11 months later, it has completely died. Okay, so it's refurbished, but I've had other electronic devices that were refurbished and never had a problem, especially not within the first year. Now he has no TV and no computer because I don't have the money to buy another one and it's not easy finding a repair person who can fix it.

I bought a Westinghouse television from Best Buy in 2006. I bought this television because they specifically stated in their website that LCDs for my model do not have a burn-in problem and leaving them on will not cause the image to degrade. Currently, three years later, the screen has many burn-in problems and is degrading to the point where my 15-year-old tube television looks better. I called them up with all of this information and all they said was that they could do nothing at all and I should contact an out of warranty repair technician to fix the problem. I believe that this company is falsely advertising this product.

I'm writing today to let you know that I will never buy another Westinghouse product again. Ever. My problems started when I purchased one of your 32" LCD HDTVs. It worked fine for the first few months, but then it went bad. The picture began to flutter. I talked to customer service who asked me to send it back since it was still within warranty. So I did, at my expense. After a couple of weeks, they sent me a newer model than my previous one and I was rather happy. But when I was told that the warranty from my first television would carry over to the new one, I was rather disappointed and didn't think that was right at all since it was a completely different model and was brand new (or so I was told).

I purchased an HDTV SK19H210S about a year ago. It worked fine. Then turning on the TV, the blue light did not come on. I called Westinghouse, and they said without a warranty and to call for a service repair. I did and explained what was happening. They said it would be expensive to fix it. Now when I play with the TV, the blue light will take a long time to come on.

I purchased a 19-inch Westinghouse HDTV model number sk-19h210s for my son about two years ago. I gave it to him as a Christmas gift. It was in "actual" use for about 19 months before it totally died. It would not turn on. We could hear something inside the unit making a soft buzzing noise, but that was it. After much research, I have discovered that it is the "norm" for Westinghouse TVs to up and die without warning in less than two years time. Three hundred dollars down the drain. Sad. There should be a class action suit against Westinghouse. I went to their website and there isn't even a dealer within 50 to 100 miles of us and Best Buy no longer carries them (because they were junk). I don't think it would do much good to contact the company. It seems that there must be at least 100 people that have posted online that they do nothing and are rude.

About 15 months ago, I purchased a Westinghouse SK-19H210S Widescreen HDTV. About two weeks ago, the TV would turn on, but I would have no picture or sound, just a faintly lit screen. I was unable to turn the TV off and had to unplug it for obvious safety reasons. This week, the TV would not turn on at all. I went online to see if I could find anyone familiar with this problem and to my surprise, found the what seems to be possibly hundreds of people who had purchased this product and had the same problem with it. I will never buy a Westinghouse product again, and I will inform every person I know about the people who have experienced the same problem with this company.

I talked to customer service people all day about my SK-26240S TV. I was given no way to repair the TV; they don't carry the parts. They gave me a number to call that services the Westinghouse TV. I called and they said they no longer supply parts for this company. So I have a broken TV (1 year old) that cannot be fixed.

My parents bought me a Westinghouse LCD TV (I think 19") in March of 2008. This week, on Oct. 21st, the television will not work. All it does is flash on and off, and now it won't turn on altogether. I tried unplugging it. I thought it was my cable at first, but then I tried a DVD and it did the same thing; and now it won't turn on. The blue light that is supposed to come on to show that it is on, very faintly flickers on. I watch TV for about 2 hours a day, and just out of nowhere, it stopped working. And of course, the warranty is expired. How nice.

I purchased a 26" Westinghouse TV from Sam's Club a little over a year ago and the TV went dead the other day. It is a secondary TV so it doesn't get used very much. I went to Sam's to let them know and since the warranty is up, there is nothing we can do but try to have it fixed at an independent service company. When I spoke to a local service company, they said that they cannot get parts from Westinghouse or support, so they will not touch it. $500 for a TV that lasted for only 1 year and has to be thrown away? Do not buy a Westinghouse TV!

A little over a year after buying a Westinghouse SK-32H5405, the picture went out and only had sound. I pulled the back cover off and there is a Darfon power board on the left side. There are 3 large gray/black inverters or transformers. The upper one had a burn mark and some melted plastic. I called Westinghouse Customer Service and since it was over a year, the warranty was expired. They gave me the number for a local Sears store to get a repair estimate. It was a minimum of $105 to have someone come out to our house and look at it. Based on what I've seen, I will not buy Westinghouse again.

After buying a 32" Westinghouse television in December 06, the television just died. The screen was black last night with only sound. This morning when we replugged it in to the outlet, it was not working - no audio no picture, nothing. I called the manufacturer. They are telling me I have to find cost of repairs. Please look into this because I paid over $500 for this television and expected longer service from it.

You can add our TV to the list of complaints regarding Westinghouse model #SK-19H210S. We purchased the set at Sam's Club in January of 2008. The trouble started with the TV alternating between TV and DTV, all on its own. Then there would be no picture, but the sound remained. Then no sound, but the picture would come on. Finally, nothing. The TV was dead. My husband decided to investigate, via the Internet, the possibility that others may have experienced a similar situation. We had no idea of the scope of the problem with this particular Westinghouse brand TV! We will lodge a complaint with the company, regardless of their indifference, as many others have stated. We decided to avoid the repair costs, which we anticipated would most likely be as costly as finding a replacement. Bottom line, no more Westinghouse in this house. Ever! We have lost $289.00 on what we now believe is a faulty product.

I bought a Westinghouse 19" LCD TV M/N SK-19H210S from Best Buy a little over a year ago. We don't use it much since it is in my wife's studio and she usually watches a couple of programs a week on it when I'm not home. It went dead a couple of weeks ago (does not turn on, even the little blue light behind the Westinghouse logo does not come on) and Westinghouse service told me that it will cost $150 to repair when I've already spent over $300 at Best Buy for it! Based on the number of complaints I've seen on a Google search, don't buy any Westinghouse product if you need a quality product.

About 18 months ago, I purchased a new Westinghouse 32" flat screen TV from Walmart. The TV worked great until about a week ago. My wife took it to the local repair shop to get it fixed, because it started shutting off and would not stay turned on. Also, it had a burning smell. I was informed by Perkins TV repair in Baileyton, AL that I could possibly get parts to repair my TV. So, basically I have to spend approximately $250.00 on a TV that cost over $500.00 to get it to work again, and could possibly tear up again.

About 18 months ago, I purchased a new Westinghouse 32" flat screen TV from Best Buy. The TV worked great until a few days ago. I took it to our local repair shop to get it fixed, because it started shutting off and would not stay turned on. I was informed by Hephner's TV repair in Wichita that Westinghouse and several other name brands have been purchased by companies in China and they cannot get parts to repair these TVs. So, basically I have to throw a $500 TV into the trash because it can't be fixed. So, please check with your local repair shop before spending a lot of money on a big screen TV that might not be able to be repaired. I hope this helps somebody save a lot of money. Thanks.

In May 2008, I purchased a 19" Westinghouse LCD TV SK-19H210S from Best Buy for my guest room using (2) $100 gift certificates from my children and over $100 out of pocket. I did not take out the extended warranty. Big, big mistake! If the TV was on 100 times in the past 15 months, it was a lot! It is the worst piece of junk I have ever purchased! I used a power strip and went out yesterday (not a cloud in the sky) and came home to a bright screen. (I did not leave it on while I was out). I thought, this isn't good!

I bought a brand new Westinghouse 32” Color TV in March 2009 and the color has gone out, so I have a year and extra year extension. So I called and they sent me a label from FedEX to pick it up. So I called to let them know and they told me they were sending me a refurbished TV and I feel like that's not fair, because I bought it brand new so why send me a used TV. I have my receipt. So what am I supposed to do? - It is just not fair.

My wife bought me a Westinghouse SK-19H210S LCD TV for Christmas 2007. I plugged it in and have had no problem until June 5, 2009. I turned the TV on and got nothing. No power to the TV. I unplugged it then plugged it back in; still nothing. I checked the cord, and I had power to the end. The unit was purchased without an extended warranty. I found the paperwork and noticed that the unit only had a one-year warranty on it.

I purchased a Westinghouse LCD TV (PT-16H610S at Target Store on May 9, 2008. I returned it to Westinghouse Digital Electronics and they received it well within the one year warranty, specifically on April 6. I have received nothing but a run-around, non-response and broken promises. No one at Westinghouse takes ownership of the problem. The set was part of a kitchen remodeling which went well, except for this utter disregard of my problem with Westinghouse.

Westinghouse Service Center rarely answers its phone, doesn't return emails or phone messages, and when you do get a chance to talk to someone, they tell you they have no status update or they lie to you and say your TV has been shipped, but they don't have a tracking number and to call back the next day. It’s the same thing over and over, going on now for weeks and I have no idea how to get my TV back. TV was originally $800 and I paid an additional charge to send it back as per Westinghouse instruction.

After having my Westinghouse 37" LCD for nine months, I suddenly had no picture. I said no problem, I'm still under warranty. After having to search the web for the correct CS #, I discovered that it seems they are no longer answering their phones. After endless recordings about the next rep will assist you in the order in which the call was received, blah, blah, blah, I was connected to their general mailbox and instructed to leave a message. Then I started researching this issue on the web and after reading horror stories on this site, as well as similar stories on other sites, I saw no need to go any further. I do not need that kind of drama in my life. I have called my TV guy and he is going to fix it. He offers a real one year warranty on the set. Buyer beware. There is no customer service, period.

I purchased a Westinghouse digital ltv-32w3 32" LCD TV on February 17, 2009. I had the TV for one week when the picture started to turn blue after 15 to 20 minutes. After contacting company and waiting for a RMA # to ship the unit back to the company and then fighting with UPS about shipping the TV which they didn't had to use FedEx, I got the TV shipped out on March 24, 2009. I called them about two weeks later and they received the TV. After a few more weeks, I called back and they said it was going to be shipped out May 4, 2009 or May 5, 2009. I didn't receive or hear from them after a few more weeks so I called back and now the phone number is disconnected. I went online and e-mailed them with no response. So I found another phone number and talked to somebody on 5-26-09 and got a case number and somebody was supposed to call me in a couple days. And if no one called to call back. Now, I don't get any answer at this phone number after several attempts.

I bought a 26" Westinghouse Flat Screen TV Model # SK26H730S on 11/28/08 from Target. I also bought a 3-year Service Plan. The television has a terrible buzz noise in the speakers. My error, I did not take it back to Target immediately - busy with the Holidays, etc. I went on a trip for 2 months, and when I got back, the 3 months of coverage under Target was no longer in effect. I took it to Target, not knowing at the time about the 90-day return policy. They told me to deal with Westinghouse.

I bought Westinghouse 26" LCD monitor (L2610NW) in March 2009 for $250. It worked properly for hardly 5 days, then the screen started flickering and went blank. I called the horrible Westinghouse customer service and as you all know, they made me wait for a week to generate a stupid RMA number. Then, I paid $80 to ship it to their freaking place in Texas. My shipment reached their place on March 31st and I called these guys after 10 days. They said they were waiting for a replacement product from the warehouse. I called after a week, no status update. I called after another 10 days. They said the product is now in some freaking pickup status.

I bought a refurbished 32” LCD TV from a firm on eBay. After 15 days, TV stopped working. I paid the cost of shipping the TV back to Grapevine, TX. It has been 8 weeks, and I get the same answer from customer service that their waiting for corporate approval to ship a replacement unit. I’m out about $500 including cost to return the TV. It was my main unit. Now, I must watch an older smaller unit. Their customer reps are no help. They will not pass you on to any one, and if you request a return call, they say it will take 48 hours but you never receive a callback. Something legal needs to be done to call attention to the many customer complaints.

We too are having a problem with our 32-inch LCD, model #SK32H240S! At the same time others are having problems, at about the 1 to 1 1/2 year time frame, our TV just made a loud pop/crack sound and went black! It will not turn back on at all. No sound, no picture, nothing! Apparently from all I am reading now, it is just a piece of junk! We are joining the class action lawsuit we just found online! We are out $550 and don't have a television to watch! We will be out another $500-$700 to purchase another one!

Like they say, "If it sounds too good to be true, it probably is." On February 11, 2009, I purchased Westinghouse's 32" LCD Widescreen TV and 19" computer monitor from one of my favorite online retailers for what I thought were bargain prices. On February 27, the power supply of the LCD went out. Two weeks later, the power supply on the monitor also went out. The devices were still under manufacturer's warranty.

In 1/09, my 10-month, 32-inch television screen went black. I called Westinghouse since it was still under warranty. I put a claim in which they said it would take 5 days to produce an RMA number and it would be emailed to me. No email with instructions. In 2/09, after waiting a month for an RMA number, I called back and the rep stated it wasn't even filed! That he was going to do it for me and it would take up to five days. No email. In 3/09, since my warranty expired at the end of February, I had to get it approved. That took a week.

We had to send our 40" LCD with DVD player to the Westinghouse Warranty Service in El Paso, Texas for the warranty service. We had to pay about $118 to have it shipped. Westinghouse refused to pay for the shipment. We sent the LCD on 12/19/08. When calling for an update over the past 5 months, we have had several different "stories" told to us by tech support, such as “the TV has to be replaced and we will ship a unit when we find one”, and “a unit has been found and will be shipping in 10-15 days”. Then when we called for a tracking number 4 weeks later because we never received the shipment, we were told the shipment didn't take place and that a status report will have to be filed again (#3) because there is no information available.

We had to send our 40" LCD with DVD player to the Westinghouse Warranty Service in El Paso, Texas for the warranty service. We had to pay about $118 to have it shipped. Westinghouse refused to pay for the shipment. We sent the LCD on 12/19/08. When calling for an update over the past 5 months, we have had several different "stories" told to us by tech support, such as “the TV has to be replaced and we will ship a unit when we find one”, and “a unit has been found and will be shipping in 10-15 days”.

We bought a 37" Westinghouse LCD monitor from Buy.com in September 2008. It worked for about 5 months before the picture disappeared. I immediately called Westinghouse customer service and was told that the backlight had gone out and that they'd be emailing me an RMA # to return the broken unit. I followed their instructions, paid $250 out of my own pocket to send the defective monitor to them, then waited five days (as they asked) to contact them about status. It took them two weeks to get the television into their system.

I purchased a 19-inch flat screen monitor L1975NW from Best Buy. When I opened the box, the stand was missing. I called Best Buy. They said that was the last one and I could return it. Before I decided to return it, I called Westinghouse customer service. I explained what happened. The representative said, “No problem. You will receive it next week.” Several weeks and 4 calls later, I still haven't received the stand, and now it’s too late to return it to BB because of a re-stocking fee. Every time I call Westinghouse, I'm told the message was forwarded to Corporate. I ask for a supervisor; I'm told there aren't any. I ask for a callback and don't get one. I ask for Consumer Affairs; I'm told they don't have number. The calls have been registered under the ** number. What kind of a Mickey Mouse operation do you run? I've been way too patient. My next call is to BBB.

We purchased a brand new Westinghouse widescreen HDTV model SK-32h240s on 3/25/08 from a local Walmart store. In Feb. 2009, it went completely black. Walmart said we had to contact Westinghouse since 90 days had passed. Westinghouse told us that we had to ship the TV to them at our own expense which totaled $220 using UPS. Westinghouse makes themselves very evasive both via internet and by telephone. Westinghouse told me that if our TV could not be repaired, a new TV would be shipped to me at their shipping expense. After six weeks, we received a new TV. I plugged it in and immediately this new TV now has diagonal lines across the screen.

Do not buy Westinghouse flat screen televisions - they are terrible. Their customer service is terrible as well and there is not any place in a town of 650,000 people that you can go and get if fixed. I had to throw away a 2.5 year old TV that I paid $1,500 for.

We purchased the TV from Sam's Club about 1.5 yrs ago. For the past 4 months, the screen has been black or freezing up with a picture burned into it, that may or may not turn into a different frozen picture. We are out $500+!

After 14 months (warrantied for 12), the TV developed a vertical line, which verified by their techs as well as service people is known to happen in LCD TVs and is a bad panel. Auto dealers when they know of a problem have a recall... Should not TV companies do the same? Being on a fixed income, and having retired 1 1/2 years ago, I spent $1000 for this TV. To buy another one after a year plus is not feasible and to replace a panel is as much as new TV.

We own the LTV-27w6 HD widescreen HDTV Westinghouse tv which has scrambled for about 6 months now. The warranty has expired. We bought the tv from video only who will not do anything to honor the tv since we bought it in '06. Today we called Westinghouse who said we could submit an rma # claim and ship the tv to Texas and that they would in turn send us a refurbished tv of similar value to what we have. Ours is in excellent condition other than the fact that it tends to randomly scramble, uncontrollably. To be cont. We don't know what kind of can of worms we are opening now....

I bought a 37 LCD monitor from Westinghouse. Just shy of two years old, it stops working and in fact, begins to smoke whenever I turn it on. Customer service says that since it is a discontinued model that they no longer make parts for, they will replace it if I ship it to them. Packaging and shipping to California from Tennessee is nearly $200.

Bought a Westinghouse LVM-42w2 and was loving it. About 3 months out of warranty, it went bad. The DVI ports on it started going all screwy. Had I not been using the ports I might not have minded so much but I had a Home Theater PC hooked up to one and my Digital set top box to the other. I called Westinghouse and they told me the that it was out of warranty but that if I could send it back to then they would still fix it. I was ecstatic to say the least. Pay about $100 to send it back and get it fixed for free even though the warranty is up, I was okay with that. So I sent it in and it did not take very long. Got my unit back in about 2 weeks or so.

Had my Westinghouse SK-32H240S-B 32 720p LCD HDTV for 30 days and picture begins to flutter. Call Westinghouse and now I have to pay $55.00 to ship it to TX. There's no service center in New Orleans. What a rip off. DON'T BUY A WESTINGHOUSE!

Westinghouse LCD Television M/N: LTV-32w3 HD and -32w6 HD, picture begins to flutter after approximately a year of service. I've had to exchange the first one (which was fortunately under warranty) and the second one will need to be repaired. In my opinion this brand of television is not trustworthy or dependable. I'll have to spend a pretty penny to have this one evaluated and repaired. It's not fair.

I sent in my television for rma (while under warranty) about six months ago. I had to make numerous calls to get them to send me another tv. When they did finally send me one it was an older model then the one I had purchased and it was cracked. I had to file an insurance claim with ups. I was told that they would send me another tv but they have yet to do so. I keep calling and I keep getting no information, all they can do is keep putting in status requests, which are never responded to. I have asked for the money from the insurance claim and they said that they could not do that. I ask if there is anything that I can do to expedite the process and I am told there is nothing I can do but wait. I ask if there is any time frame that they can give me and they say no there is none.

I PURCHASED TWO 40 TV'S FROM WESTINGHOUSE ON 12-10-2007. ON 1- 21-2008 ONE HAD A PROBLEM AND DOES NOT WORK AT ALL. I CONTACTED THE COMPANY AND WAS TOLD THERE IS NO SERVICE CENTER NEAR ME TO TAKE IT TO AND IT WOULD HAVE TO BE MAILED TO CALIFORNIA, WHICH IS VERY COSTLY.

I have requested they send me a new tv or a refund. I can only imagine how long it will take this time for them to get back to me. Our family really needs to have a tv in the house, we have 4 children!!! I hope to have a positive outcome from this or this will definitely be my last Westinghouse purchase. Thank you.

I bought a plasma TV 18 months ago, Model LTV-27w2, 27 inches, HD Plasma, for $900 at Best Buy, well after 18 months of using the TV, is broken, the screen doesn't work anymore, there are lines all across the screen, every time you display the menu is only lines and sometimes I have to shutdown the TV and turn in on again to be able to see something, I called the customer service of westinhghouse and I explain them that the TV is only 18 months old, I mean the warranty expired 6 months ago and the TV is useless, I cannot sell i, I cannont fix it (because is almost $900) and I cannot use it because I don't see anything,and they told me that they cannot do anything since the warranty is expired.