Vizio Reviews

Brought 2 65 inch 4K TVs and put em in storage for 3 months... got em out hung em on my walls and had inside screen damage, called customer service and to avoid honoring my warranty they told me that per their investigation it seemed to be physical damage and that there’s nothin they can do for me! Asked for a corporate number to complain and was put on hold for 15 min only for the representative to come back and say unfortunately they don’t have a corporate number for me to complain! Please spend the extra buck and purchase a real television! Please trust me!

Awhile back I connected my television to my WiFi network and tried logging into Facebook with it as I have done this before, only the Facebook app was no longer available. So I tried going to Vizio’s App Store only to find it wasn’t even available. I got frustrated and turned it off. A few days later I tried to go online with the TV to show a representative from Vizio what the problem was and it wouldn’t connect to my network. This really made me salty and I informed him that Basically their damn TV was now useless to me. I’m not happy about this and as of right now, I will probably never buy another Vizio product ever again. Especially after I paid more than 11 hundred dollars for this television last year. I’ve taken impeccable care of it but it still turned out to be junk!

Received a new TV and turned it on only to find the screen had lines in it. It has taken over 3 weeks so far and still have not received my refund yet. Vizio return process is a nightmare. From waiting 3 days to have UPS pick it up, and Vizio to receive TV in warehouse and get refund. Still waiting for refund... Customer service said it could take 4-6 weeks to get my money back. That is crazy!!!

I spend over $1000 last March (65" Chromecast TV) - and the audio is completely jacked - reset settings and it goes in and out - followed their instructions and it still goes in and out - no customer service whatsoever. I even took audio leveling off and it is inaudible. Not even a year old.

When I bought my first Vizio a few years ago, I researched many TVs and Vizio got really good reviews. When I bought my first one, flat screens were still expensive around $1,000 for a 42 inch. It lasted about three years and one day just went off, no sound, no picture, just a black screen. The power button lit up and that was it. A couple years later I bought another 42 inch Vizio because I had a wall mount for that TV. After two years, the new one did the exact same thing, all the sudden, a black screen, no picture, no sound. I tried that gimmick about unplugging it and holding down the power button for 10 seconds. That should tell you something right there. Meanwhile, I have two dead 42 inch Vizio TVs and will never buy another. These are disposable TVs. Don't buy one. A friend of mine has had a cheap Sharp TV for ten years and still cookin'.

Bought a Vizio 70 in. LCD tv (e70a3-1a). Lasted just over a year, and suddenly became very dim with flickering picture. Called Vizio. And said my problem was unique, and suggested I call local repair shop. Will never buy Vizio again.

I bought a Vizio 65” 4K TV 1/13/2017. On 1/16/18 the TV quit working. I called Vizio and explained my problem to them. Their reply was “Sorry, there’s nothing that can be done.” My previous TV was a Panasonic 50” Plasma which worked perfect for 10 years before selling at a G sale after upgrading to this Vizio. Prior to that we had a GE which lasted 20 years with no issues. I will never purchase another Vizio product and I will spend the rest of my life telling every person I meet what a terrible product this was with a service department to match. I’m a senior citizen and have worked hard for what I have, throwing money away on inferior products is just not an option. This is my first Vizio product and my last Vizio product.

Purchased a 50 in Vizio Smart Cast tv. Started to buffer terribly, making the TV totally unusable. Called Vizio who sent out a tech. All of the other devices, including a second Vizio tv, have good connection speed in my home. No buffering issues anywhere else in this house. All over 20 mb/S. The internet company came out and verified speeds.

I bought a 55 in LED smart tv three years ago. Since then the original tv had a large black line through it within the first year. They replaced that tv but the replacement tv started showing a slightly faded line through the top of the screen. I called Vizio and learned that I was supposed to purchase a separate warranty for the replacement. They offered us a small credit towards purchasing a new tv for our broken one but we decided to just deal with it. We were not going to spend any more money on this brand. Now the picture is going black as soon as you turn it on and then switching to another screen where it is grey at the top and bottom and fades to white in the middle. I was not able to have a tv last a year without screen issues and now my thousand dollar investment lasted me 3 years. The only good thing I can say is the Vizio surround sound we bought with it has worked well. Unfortunately without the tv it is useless.

I purchased two Vizio Smart TVs one year apart. The first TV is 3 years old and the second is 2 years old. I attempted to use the Netflix App, but unable to download. I contacted Vizio's IT and they were unable to rectify the problem. They referred me to "ITI" who Vizio outsources for repair problems. ITI wanted $379 per TV to repair at my home. What a rip-off. Checked the Internet and everyone is having the same issues with downloading Netflix. I checked my Internet provider and spent an hour on the phone only to find this is definitely a VIZIO problem. I would strongly suggest no one purchase the VIZIO TVs or their soundbars. The sound bar I purchased stopped working within 6 months after purchase.

Same issues as other customers. Always purchased Vizio TV’s (4) but this time there is a problem. I purchase a Vizio P65-E1 65" Class 64.5" 4K Ultra HD XLED Pro Home Theater Display new. Had picture issues. I was instructed to update the software and many other procedures. Then I contacted support and they told me they would warranty it. Vizio sent me two confirmations emails giving me all the info and Vizio was processing the return. All was explained that they would pick up and exchange at the same time in 7-10 days. After waiting almost a week I counted Vizio yet another time to find out what the process hold up because as per Vizio email they would contact me with arrangements for pick up and swap in 7-10 days. Now Vizio says they can’t process the claim, because Vizio does not have the TV in stock.

I bought a 65" Vizio smart TV in December 2016 and have had nothing but problems with the TV and the company since day 1. The TV won't turn off and constantly loses its connection to my wifi. I have a Samsung in another room so I know it's not the wifi. I've been calling Vizio tech Support for 5 months now and they keep having me do this "hard reset" which doesn't work. Today I told them I was fed up and wanted a new TV or a tech to come fix it. Their response was "sorry but it's out of the 1 year warranty now". I've never had any problems with any of the 3 Samsung TVs I own. I will never again buy a Vizio and highly recommend you don't either. The $100 you save isn't worth it!!! Junk product and a crappy company that doesn't stand behind their product. I can't say it loud enough... DON'T BUY A VIZIO TV AND DON'T DEAL WITH THIS COMPANY!!!

I purchase a 65" smart TV. I was instructed to update the software and after that I received grey lines on the bottom, contacted support and they told me they would warranty it but I needed to send the receipt to them. I told them that unfortunately after hurricane Irma came my home and all my paperwork was destroyed. They told me I could call Walmart and they would send me a duplicate but because I paid cash, they don't have any record of it. I called Vizio back and spoke to the supervisor and she said they couldn't do anything but recommend me purchase a new one!! Wow thanks Vizio. You lost a faithful customer after purchasing 5 TVs in the past. I will not be recommending you ever again!! I'm out $1000.

I have purchased two Vizio televisions in The Last 5 Years. The first was a 50-inch flat screen smart TV and about a year after purchasing it, the screen got bumped and developed a large line taking up about half of the screen and caused the picture to go black and white. I had purchased a full warranty on top of the regular warranty thru Best Buy and assumed that that covered everything according to what they told me. IT DOES NOT! They said, after the fact, that the screen is the only thing that they do not replace because it cost more to fix that than to replace the entire television itself. I accepted that perhaps I did not read the fine print and I went ahead and purchased another Vizio television which was now a 55 inch flat screen smart TV.

Similar experience as others, Vizio LED M55D0, bought in 2016 and in less than one year (under warranty), it started bleeding on one corner and then problems developed with display and eventually black screen. Called Vizio. Had to send picture of TV with sales receipt. Vizio said a replacement TV will be sent in 7 to 10 days, it could be a reconditioned, or used one but may not be new. It's now 21 days and no TV. Calls to Vizio is of no use, they just tell me to wait or call the delivery company. Called delivery company several times, they took my number and have not called back. Repeated calls to Vizio get the same answer, fortunately have recorded all the calls.

Issues with the 55" television model D40u-Dd1. Nine months in screen showing multiple colors red, Blue, blue green, white, black. Sound but no picture. Was told change HDMI cord. Issue was my Internet unplug restart. This could be a factory color check issue. Now waiting for repair guy to fix. Let's see how it goes. Will update when I get it. This is Thursday. I started this on Monday. I've talk to five different associates all telling me what it could be but felt it was my Internet issue. That television pretty much been around United States. Talking to people. I had to make the calls and get back to them. Take time out to help solve this issue and now I'm waiting on them. We'll see. I should've kept the warranty plus through Target. So the after holiday sales aren't so good after all.

I am a TV repair technician, and I get called to repair Vizio TVs a lot. Vizio TVs go bad very often due to terrible build quality and manufacturing defects. I wouldn’t care too much, since it gives me plenty of work, except that the build quality is so pathetic, that when you remove the back cover of a Crappio/Vizio, there is a huge risk of damaging the brittle back cover and pissing off a customer. Brittle and cheap build materials are not the only problem... Another problem is the fact that there are hardly any replacement parts available for Vizios.

Got 36" 4 years ago at Christmas for $300. Would have liked bigger but cabinet can't take. Still proud of myself for this smart buy. Not only does it look good picture & sound quality are good too. Has never given me any trouble. I just turn on & watch.

Vizio 32" - Black screen within 3 months. Had to wait 6 days for a tech coming in with parts. Changed parts and still same black screen. Waited another 8 days for a empty box to send them the TV to them, got the empty box however, the box was for wrong TV so it does not fit. Called them again, offer to spend my own money to wrap it professionally and send it to them - NO. That is the answer I got, now I have to wait another 8/9 days to get the correct size box to send the TV to them. Once they get the TV, if only I get the correct box this time, they will send me a replacement TV. So by the time I will have my TV replaced will be another 15/16 days if that happens!!! Already, it has been 2 weeks so one month wait. This is with under warranty!!! Now imagine, no warranty!!!

Just like the many other reviews on this TV, we started have banding and dark spots appear after about a year and a half. I contacted Vizio and they said it was most likely a backlight failure and would be too costly to repair. Since the tv was out of warranty they said tough luck, electrical components fail. I would definitely not recommend anybody spend the money on an upper end Vizio TV unless you don’t mind a $2000 disposable television.

The screen could be more clear but I am satisfied with the brand that I have selected for my family to use. But the future model will have a better pixels and In high definition and Internet access.

Do not buy this brand. Two Y.O. flat screen TV. TWO. Started experiencing issues, could hear sound but the screen was black. Followed the online troubleshooting, didn't help. Called their cust. service, although friendly they had no other help available beyond what was online. They thought it was a backlight issue, which is not economically fixable. 1-year warranty of course. Lady on the phone could not give me a solid answer on whether a 2-year shelf life was typical. Spend the extra couple hundred and buy something nice name brand. Do not buy Vizio, you will be disappointed.

Our first Vizio was approximately 2 years old when it would freeze then it would shut off and would not turn back on! I called a Vizio repair person, they wanted over $200 to just walk into our house! But I had a warranty on the TV so that repairman came out. There was no fixing the TV so they ordered us a new Vizio. That was 1 year ago, so far we have had no issues. But the product does not seem to be quality or long lasting. Plus their customer service is about non existent. When I buy a new TV it will not be a Vizio!

I purchased a new TV - VIZIO 48 Class home theater display E48u-DO January 2017. Worked just fine until two weeks ago when I updated the SmartCast to the latest version. Now I have a fuzzy picture when I change the channel, the screen becomes a noisy and snowy. I contacted the VIZIO customer service - phone number: 888-849-4623. I was informed that VIZIO is aware of this problem. Apparently, some of their "smart TVs" are not compatible with some of the cable boxes. They could not dismantle the version I loaded, nor could they tell me when it will be fixed. Every time I change channels, I must turn the TV on and off or run it through the inputs to come back to the one for the cable. Really, not good. I have given them two weeks and then I will contact the attorney general in Mn to file a complaint against the company. This is not acceptable.

I bought an E series 55 inch smart LED in February 2016. 2 months ago, after a year and a half of owning the TV, the screen formed 3 identical black circles on the bottom of the panel and then bled straight lines vertically up the panel. Blatant panel failure. They extended the one year warranty on other models for the exact same issue. I got a hold of customer service to see if they would extend me the same courtesy. After 3 weeks of 7 different employees telling me that it was physical damage I gave up. If it were physical damage the 3 circles and lines would not be identical. Not even a little bit. No cracks, nothing. The set sat stationary for the year and a half that I owned it.

All around the Vizio is a great TV. We have 3 of them in our home, and they display a great picture. We have never had any kind of problem with any of them. I really love my Vizios.

I have had 3 Vizio and got excellent service. Easy setup and access to all connection for PC DVR. Pictures seems to clearer than others as well.

We purchased a Vizio 70" M70-D3 M Series TV 1 year and 3 weeks ago. We noticed today that half of the screen is dark. I called Vizio, they state it is 3 weeks out of warranty and that's it. We paid $1,900 for the TV and it lasted 12 months. When the LED's go out, the TVs are not able to be fixed. Therefore, we are just out. They did offer us a discount on another TV. They offered us a 70" E-series TV (which is a lower grade model) for the same price that Best Buy is currently offering it---so no actual discount. We bought this TV because Vizio seems like a good product for the money and a good value. However, if their products only last 12 months, it's no longer a good value.

Had this TV for a few yrs now and no issues I've experienced. I would purchase this brand again and also bought my dad one.

I bought a 70” Vizio smart television three years ago. It was a smart tv that I bought for the purpose of live-streaming. It worked fine for two years and then it started downloading slower and slower. My internet speed went from 3MB/sec to 15MB/sec and my other smart tv works fine with worse WIFI signal than the 70” Vizio. Also, the volume will drop very low for no reason at all. I have to switch channels and then switch back to get the volume to come back up again. I know it isn’t the channel because it even does it with the DVD player, only then, I push pause and then play to get the volume to come back up.

We have had many different brands of televisions in our 47 years of marriage but so far the Vizio brand has more than surpassed our expectations! The Vizio has true to life color, excellent picture and no problems with it. The manual was very easy to understand and the controls are easy to use. We have had this brand now for over 4 years.

Bought 2 TVs at Walmart thinking the first one was just overused. Even though it was only one year old. Bought another one and it broke within several months. Called to have it repaired by Vizio and they wanted a fortune to fix. Don't buy, horrible TVs.

I just purchased a new tv - VIZIO SmartCast 55 class ultra hd home theater display e55e1. Very disappointed to find out that it has a fuzzy picture and when I change the channel, the screen becomes a noisy and snowy. I contacted the VIZIO customer service - phone number: 888-849-4623. I was informed that VIZIO is aware of this problem. Apparently, some of their "smart tvs" are not compatible with some of the cable boxes. Needless to say, this information is not revealed to the customer until one is stuck with a television that does not work. I was told that they (VIZIO) are working on an update to fix the problem.

I have the Vizio TVs throughout my house. You get the same streamline looks and quality performance as you would from the more expensive brands for less the money. I've never had to have any of them repaired or service. I have no regrets for purchasing this product and I would buy this brand again. For those who want the same thing and just as good as the higher priced brands Vizio is the way to go and put that extra money left over in your pocket.

I have a 55 inch TV by Vizio and an 19 inch. The picture comes in clear. Both TVs I have had for a couple of Years too and they withstand a lot. I have 3 kids that are a little rough around the TV in their playroom.

I ordered this VIZIO 70" Class 4K Ultra HD LED Smart TV - M70-C3 online Jan 19th, 2016 from Sam's Club and it was delivered Jan 27th, 2016. Lately we started noticing black spots showing up on the screen. Call Vizio and said they couldn't do anything about it but to sell me another model at a cheaper price. Why would I want to buy another one, when this didn't even last two years. Very disappointed at this $1848.00 TV.

In October 2013, my almost 1 year old flat screen TV E320VP quit... However, Vizio stood behind their product and fixed it free in less than 2 weeks!!! You don't experience customer service like that in this age. So I decided to write an updated review expressing how GREAT this TV is after 5 years. If you are contemplating purchasing a new unit I highly recommend buying Vizio brand. Period.

I purchased a 50 inch Vizio Smart 4K television in late July 2017. By October 2017 the TV started popping and powered off. I turned my TV back on and it was cracked internally. There are vertical lines running down the TV. I called Vizio and emailed photos. I was told the damage was caused by me. I was shocked by the customer service and how they do not stand be behind their products. My TV had not been dropped or fell. I was offered a discount. Why would I buy another Vizio product?

I had purchased Vizio 55" TV M55-C22, I had paid $898 at Best Buy exactly 2 years ago, all of suddenly TV died, screen went blank. Vizio customer service says repair costs more than buying new TV, they want to sell you another VIZIO even at a discounted. It’s not worth the time and the hassle. So if you want your money to go to trash within 2 years, then you go buy. Otherwise STAY AWAY from VIZIO brand altogether.

I bought Vizio E500i-B1 from a store that Vizio claims is not who they sold it to. They refuse to honor my warranty. They gave me their service center who wanted more than what the TV cost to fix it. No one should ever buy a Vizio product. They do not stand behind their products I guess because they know they make inferior products. So I am out the money I paid for a TV that should be still under warranty. Expensive lesson! They want we sucker to only buy from big chain stores and never trust smaller sellers. They want we suckers to ask and see proof the store is buying directly from Vizio. Until when Vizio is the only TV manufacturer left is when I will again consider buying their junk.

I ordered a television directly from Vizio.com on Oct 19. After many wasted hours on calls and emails it is Nov 9 and the item has not been delivered. They blamed me for them having the wrong number, not calling me on the number I gave them over the phone, and them not responding to my emails.

I bought a Vizio P502ui-B1E from Walmart in July 2015. It was very lightly used as we don't have much time to watch. The thing suddenly died while being watched - not powering up at all, even with the reset steps suggested from other websites. I couldn't believe a modern TV could do this in 2 years time - a TV should last at least for 10 years isn't it?

Whenever I had gotten a call from Vizio, I had expected my problem to be resolved. However, I was told that the problem was caused by myself. However, upon research, I had found out that the problem was East West Pincushion Effect where the issue was with manufacturing and not the customer's fault. I was appalled whenever I was told that it was my fault, yet the person on the line had known about the situation lying to me accusing me of the issue. This kind of customer support is absolutely unacceptable, and the company needs to stand behind the prestige of the product, and actually assist the consumer. After this absurd inconvenience, my family and I are never going to purchase any products from VIZIO ever again.

65" TV M65-C1 - Purchased TV in September 2015. TV has no picture. Was informed this evening that it is not under warranty nor is repairable. $1500 investment lost in 25 months. I would never buy a VIZIO product again. I found other customers online that had the same problem as my TV. This problem is across VIZIO lines.

I purchased the Vizio 80" LED TV 3 years ago and it now has a dark spot on the left side of screen. It is out of warranty but I should have lasted longer than this. I do not recommend buying a Vizio because they only work during the warranty period.

E-Series Smart TV HDTV LED TV purchased less than a year ago suddenly, inexplicably stopped working. I spent more money than the TV was worth having multiple experts troubleshoot the TV. The unanimous decision was that it was a faulty TV. Everything else as working just fine, but the TV would not even power on manually. It was a piece of junk, a lemon.

Purchased a Vizio 50 inch 4k UHD tv in January of this year 2017. On October 13th my wife and I were watching tv and out of the blue we notice a thin black stripe on the tv from top to bottom. So I think it's ok, still under warranty. So I contact Vizio customer service and they ask me to take a pic and send it to them, so I did. Next day Vizio writes to inform me that I had broken the tv and that the warranty is void. Really at a loss for words, never again will I purchase a Vizio product.

I purchased a Vizio 60 inch for $748 and less than 2 years there is a black shadow in the left hand top corner. I called Vizio and they said it was economically irreparable that the light went out. I purchased this type of TV and the not the other type for that reason that the bulb/light would not fail within a few years. It is mounted on the wall and hardly used. Vizio offered only $148 discount off another Vizio same size. Why would I purchase another one? I have other Vizios as well and had to call about one of them because I had trouble turning it off/on. I will never purchase another Vizio product.

I usually don't give reviews but I also never had such a problem with a product. Purchased this 70 inch TV model E701i-A3E for around $1500. It hangs on the wall rarely ever touched except for occasional dusting. It lasted less than 4 years, just stopped showing a picture but projects sound perfectly. Contacted Vizio, “Sorry you’re not under warranty.” Contacted Walmart about the extended warranty we purchased, “Sorry but it ran concurrent with the manufacturer’s warranty.” In what world do we live in that a $1,500 television last less than 4 years? I may even understand if there was a lot of wear and tear. I have a 42 inch Panasonic TV that is my main TV and it’s been working for 10 years without any issues. Vizio wouldn't even refer me to a repair person stating it would be cheaper just to buy another television. Well it sure won't be a Vizio!!!

I wish I could give this 0 stars. I purchased a 60 inch Vizio television less than 2 years ago and the entire left side began to go black. The picture was horrid and you can only see half the TV. I called Vizio and their customer service was atrocious. They claim that with any product there is a risk of malfunction and since I was outside of the 1-year warranty there is nothing they can do. According to Vizio it is more expensive to fix than it is to purchase a new TV. So we are out of luck with their product that barely lasted 2 years and they could care less. Never again will I purchase a Vizio product.

I went to Sam's Club and paid $3,500 for a 70" Vizio Television. Had it for about 2 years and the screen went black. I heard Vizio had some recalls on their televisions, so I called and ask if they could help. They told me the best they could do is recommend a repair service in my area and I could pay for it myself. They wouldn't stand behind their product at all but they kept telling me how important their customer satisfaction was to them. I imagine it's only a power board and could be fixed pretty easily. I don't even want it in my house. I am going to buy a Sony and should have bought one in the first place. Live and learn. My 70" will be out by the curb if anyone wants to pick it up and have it fixed. It will probably work for at least a year.

I purchased a brand new Vizio TV about 2 years ago. Today I had no picture so I called, even though the customer service was friendly, they did barely anything to fix the situation. I was offered a discount on a new TV for which I found a better model in the same price. When confronted about this, they told me the price was fair and that's all they could do for a TV that didn't even last 2 full years! I'm extremely unsatisfied with this product and experience. They lost a customer for life and I highly suggest you spend the extra 20 bucks on a different brand because I guarantee it will last longer.

I bought a 55-inch Smart Vizio TV. Took it home and set it up. BAMMM I got TV with no Roku. Yay!!! That was day one. Woke up next day to watch the news and heard this rice crispies sound. You know snap crackle and pop. Then a loud pop and it stopped. So I was watching the news and it made a loud popping noise again. This time no TV. I had a warranty. Called and they came out and fixed it. Cool. I have TV again. Then noticed that the WiFi portion of the TV kept dropping the signal. I thought wtf.

We purchased the VIZIO 65" on December 3, 2015, for my retirement. My husband worked at Super Walmart as a merchandise stocker. He was given the opportunity to work THANKSGIVING DAY for Walmart and receive a percentage off gift certificate for anything in the store. We decided that a new VIZIO television was what we wanted. We purchased the TV and considered it a wonderful and worthwhile purchase especially since I was retiring. We expected that this TV would last well into our retirement. On September 15, 2017, while the TV was on it suddenly, without warning completely shut off and went completely dead and does not power up at all. There was no noise, pop, or tap.

502i-b1 - 2 yo Vizio tv dead! Known power supply problem and they want more than 60% of the purchase price to repair. This is not an isolated problem, it is well known and documented. Their products have nice specs, and are priced well, but they are JUNK! Do not buy anything from Vizio, they are horrible.

My Vizio Sound Bar stopped working after 3 years. Just like that. Kaput! The television we have in our room stopped responding to the remote control. I did all the suggested possible solutions, like resetting the remote and resetting the TV, and I even replaced the batteries although I knew they were not bad. Kaput! Never a Vizio again. Never.

I purchased a 60" Vizio television in July of 2015. I paid a little more and purchased the high end Vizio with the faster refresh rate. Several month ago I noticed a large black spot forming in the lower right hand section of the screen. I decided to try and have it repaired. First they replaced the LED lights but it did not correct the issue. Then they told me that Vizio does not make a replacement screen so I basically have a two year old television that is junk. I will NEVER EVER purchase another Vizio product! End of story!

Purchased E60-C3 Vizio from Costco Dec 2015. Backlighting went bad in one year. With Costco help, Vizio sent a refurbished TV in Jan 2017. Same problem now on replacement! Vizio only response is to offer $100 off a newer model. (Has to have a standalone receiver for antenna reception). Vizio does not stand behind their products! Have purchased my last Vizio!!!

Do not buy this TV. There is no need for the remote to be on your phone. I would rather have a second remote that works than one that loses its connection on my phone. I constantly have to reconnect it and when it is connected the buttons on the app do not work. Let's bring actual remotes back please. Also it is considered a "smart" TV but it doesn't come with any streaming apps and logins, it's basically just a monitor with pretty backgrounds that can't stream shows from your phone.

I bought my Vizio 65" tv in April 2014. By March 2017 I noticed a white 1/4 moon that appeared in the upper right corner then it turned into a full moon. Now there is 4 white moons across the tv. I called Vizio. They did a power shut down. When that didn't work they said sorry nothing they could do. I need to buy another tv. My thought is you pay 1,800 for a tv you should get more than 2 1/2 years out of it. I would never buy another Vizio again.

I purchased a Vizio Television model 500i-B1 in summer of 2015. A few weeks ago we noticed that when we turned the television on the power light would stay on for a few seconds and then go out. We could not get it to turn on. Followed the steps that Vizio recommended and it did not work. Contacted the company and after verifying the purchase with serial number and proof I was told to contact an authorized Vizio repair facility at my own expense. Terrible product. Terrible experience.

My low scoring of this company and its electronics are appalling, especially when it comes to the amount of money you pay and the actual picture quality. I’m seeing a lot of consumers having technical issues like I have been and are dumbfounded by this. The picture screen I have when watching a local station, will go black and you CAN hear the sound, but when you change the channel to the next one, then back, it corrects itself.

About 2-3 years ago I had never heard about Vizio. Now I see the brand at all reputable retailers. I would definitely buy this brand again, and wish I had enough room for a larger screen.

Our Vizio TV is approximately two years old and has been having same problem all that time. Having contacted Vizio on several calls they did not clear up the sound on the tv. They did however, mention that the cable company might need to put in a code in their box! When I suggested to a technician on one of the many trips they made to our house, nothing changed.

Bought a brand new Vizio 55" TV. It was not physically damaged, the box had no rips or tears. Plugged in the TV and the screen was grey with some white lines. Talked with vizio customer service and they wanted pictures to see the TV when it was turned on. I sent the pictures to them and they refused to send a new TV. They claimed it was damaged in transit. How can it be damaged when there are no physical defects on the TV or to the box it came in. He had no response and blamed the retailer. Terrible. I know it wasn't the retailer's fault, but the only recourse I have is to try to replace the TV from the retailer.

We enjoy our television. We don't watch a lot of movies. We enjoy TBN, Daystar, news until it becomes fake. We enjoy pet rescues, home improvements, baseball and football games.

I purchased Vizio's E500I B1 on May 31, 2014. It is in a room that is barely used, so the TV has been used no more than a dozen times since purchased. This past week, I thought I would watch it while cleaning and could not get it to turn on. Went through all of the troubleshooting options I found after exploring online. Alarmed, while exploring, that this is a common problem. I immediately contacted Justin from Vizio's escalation department after getting no satisfaction from chatting online with the manufacturer's customer service person. Justin stood firm to their 1 year warranty and refused to make an exchange or help unless I put out more money. When I asked Justin if I could speak with someone with more authority, he said that he was the end of that line. I will never buy another Vizio product again. Their commitment to their customer is one-sided which simply means that they are happy to take your money and that is it.

VIZIO 55 Class 4K 2160P LEDSmart TV: New TV had for 11 months. Paid over $600. Not worth the price. Does not work as advertised. Sound not good. Picture goes to color blocks. Have to unplug all the time. Also locks up on pic. Worked with support and cannot get corrected. The so-called great apps are mostly odd low standard companies selling home movies. The ones that do have good programming do not work. They are null and void - not existent anymore. Also purchased 24" LED TV. Bad sound and picture. Buy better. Spend little more and get quality.

I bought a new 60 inch television in Feb 2016. By Sept 2016, one side of the television had a dark shadow on it making it difficult to view. I had the TV replaced in Feb 2017 with a "recertified" TV. Here it is Aug 2017 and the TV has lost all picture. I can hear the TV but the screen is black. The "recertified" TV came with a 90 day warranty. I was never given the option to buy an extended warranty on a replaced television. Customer service apologizes for the rep not offering the extended warranty and claims, minus offering a discount on a new Vizio television, there is nothing they can do!

Vizio E60 series monitors NEVER AGAIN. Vizio has replaced our TV three times this year. 2 out of the 3 developed colored lines through it and the 3rd is here working but not sure how long it will last. I asked Vizio for an extended warranty on it and they never responded to my emails. I had to get the BBB involved. Don't buy a Vizio, their products are cheap and never last more than a year or so.

I thought I will buy a new TV. Having a screen problem (1/4 screen black/Vizio)... Instead I called the VIZIO Support Tel# 1-855-833-3221 and the technician told me what to do in just few minutes... Problem solved. If you have problem with any brands, the best way is to call their tech support...

Well this company is a joke, after reading a ton of reviews they all sound just like mine. Got my Vizio Smart TV 2 years ago and tonight it just gets a black screen. What a joke. 2 years old and shot already. Will never purchase any of this company's garbage again.

Vizio smart tv 55inch 1080p freezes up half the time and remote functions don't work half the time. I have to keep unplugging the tv for hours to get it to work. Vizio replaced my tv with another and it does the same thing and they wont give me a refund.

I have a 65 inch smart Vizio tv. My son bought it from Walmart February 14 2016. About 2 weeks ago the tv started shutting off after 5-10 minutes with sound. Called Vizio. Did everything they told. Nothing worked. I then called Vizio. She told me "I can help you with your problem," but it up to me if I want to. She scolded us about not getting a warranty (again this was a gift and we're senior citizens). Then after telling her we have limited funds she said she would offer us a bargain. A 500 dollar repair! Then offered us... after we reviewed her on Vizio in boxed as she asked a 700$ tv with a warranty! We are seniors... a t.v. should not have problems after one and a half years!. She was abrupt and rushed us off the phone quickly. I would never buy a Vizio problem again or recommend them to anyone.

Vizio is officially the WORST TV experience I have had in my entire life. I got this brand to save a few bucks a couple of years ago, and it is already failing completely. For the past week or so the image just suddenly stops appearing and the screen goes black but the tv is still on and the sound is still working. If I turn it off and back on, nothing happens, it turns off and then a black screen every time I turn it back on. Then it works again the next day, but screen goes black after a couple hours of watching. Same cycle a few times now and each time the amount of time the screen works is less and less. I am giving up and purchasing a Samsung. I was never a huge fan of Vizio anyway. It is not very user friendly in my opinion. But seriously, a TV that stopped working after only TWO YEARS?!! I've had old big body tv's made decades ago that never stopped working, I just replaced them with newer tech!!! I'd rather watch one of those right now than a Vizio.

I purchase 2 Vizio TVs Model E500i-B1 in 2014. The first unit completely malfunctioned before 1 year and was replaced by Vizio. The 2nd unit has now stopped working, August 2017, and I was told it is $395 to repair. The remote controls for each TV has never operated reliably. They will work sometimes and then other days stop for no reason. I attempt to play Pandora on one unit, however, the TV regularly loses the signal. Overall, I would not recommend Vizio due to poor performance and quality.

Black Screen. No Video. Nothing: I am highly disappointed in VIZIO and that my set after TWO YEARS of owning is suddenly not working. I expect TV's to work for a while and not die after two years. I was able until 2015 to keep my high school TV going. That TV was a box type and stayed working for 24+ years. This one I got as a gift in 2015 is now giving me issues.

Vizio E60-C3. After only a year and half my television is broken. 10 out of 12 LCD light strips are out. LCD backlights are a known issue with this company. There many people who experiencing the same issues. There are YouTube Videos, ShopJimmy.com, and many other sites with people looking for help with the same exact issue. We should all team-up and start a class action lawsuit against this company, since they won't help anyone!

To start I'd like to say that I realize the Vizio brand is priced low for a reason. I do not expect my ownership experience to be the same as if I had purchased a high-end brand television. I do however expect to get more than 2 years of use from a $700 television set of ANY brand name. We bought a 60 inch Vizio in June of 2015. It's now July of 2017 and 3 of the 12 LED strips have failed on it. After researching this issue I have discovered that this is a common problem on Vizio televisions. This led me to take a closer look at my family's entire Vizio television collection.

My Vizio tv just died. Model e60c3. I have had it approx. 4 years. When I called the Vizio helpline they told me what it would cost without seeing the tv. That tells me that this is something that happens all the time. When I took it to the tv repair shop they said it was the backlight. They could not find one.

I would not say I laughed, maybe chuckled when I read some of the comments because they were pretty much identical to my experience. I bought a 65" Vizio TV and after 11 months it stopped turning on. Ok, that's fine, it's under warranty. I called, went through the fun that is power cycling and a few other steps that did nothing to remedy the problem. The representative said they would be sending someone out to "fix" the TV. I was a little surprised, I was expecting to be told to go back to where I bought it to swap it out. I was told no, that is not how their warranty works.

Bought a new UHDTV from my local Best Buy after salesman convinces me to buy it over a Sony 75" (what's dumbass I was to listen to him) in October 2016. Come 8 months later tv is looks like a strobe light. Suspect the back light is not working. Called Best Buy which are absolutely useless and not willing to help even though they sell this crap. Contact Vizio and they send a "reconditioned" unit to me, after me telling him I wanted a new tv. Assistant assured me it was like new. 10 days later it arrives scratched on the one side. Plug it in Vizio comes up on the screen and everything goes dead. Tried doing restart to NO avail. Call and ask to speak to supervisor who tells me now they will send me new TV but it will take another 10 days. After reading all these terrible reviews surely there must be some legal action one can take to stop them selling these tv's!!! I just want my money back.

The public should NOT have spend money buying Vizio. I bought it 4+ years ago and regret it when youtube app can no longer work. Vizio should have create a new apps that access to www.youtube.com where customers can download and add it to the TV. It is Vizio responsibility NOT blame it on youtube. I have wasted close to $1000 and will never again buy a VIZIO products regardless of how cheap. Give it to me free, I won't want it 'cause it take up by space. I will have to buy a new TV where it is really Smart where I can browse to any site and watch streaming programs.

My TV is great and I love this. I watch 18 hours and sound's great. Get so into the movie. Feel like I'm there. Good picture and never cuts off.

This tv was bought in 2006 and it is still got the same speed, clear picture, and the volume is still working to this day. The only problem that I found was their remotes because the buttons just stopped working one day. This brand is actually great. I would recommend over most TVs but make sure to buy an extra remote.

I have been very happy with my Vizio smart tv and found it easy to set up and program. The value was the best of any others and the picture and sound are very good. I would not hesitate to purchase another one anytime.

After 2 years and 10 months of operation in a single location with no stress, our VIZIO E 500-I 50 inch TV, for which we paid $580 plus tax, malfunctioned and delivered only the top 80% of the picture in focus. VIZIO so-called customer support was slow to respond, determined that the TV was unrepairable, and after much prodding offered me a whopping $50 discount on another VIZIO TV, since mine was 10 months out of warranty. On reflection they characterized that as "final and fair" and so all I can tell you is do not under any circumstances buy a VIZIO TV -- their products are faulty, they do not stand behind their products and they are rude and insensitive to consumer needs.

We tried a more expensive tv than Vizio and while the picture was a bit sharper, it took almost five minutes to go on. Also, while the quality is not as sharp as the more expensive brands, our Vizio TV has very good color definition. The picture is consistently clear and the remote is not complicated to operate which is important to me as I am technically challenged. Overall a very good quality television for the price.

Vizio make outstanding televisions and prices are great. Since my first Vizio bought I've never been let down. Great picture, easily programmable, by far the best ever. Great technology. Awesome.

It has great performance, value, and appearance. Love the size 65". Crystal clear pictures with 4K Ultra HD. Has backlighting that increases contrast and color consistency. Has built in Chromecast and Wi-Fi connectivity where I can stream Internet entertainment with this Smartcast E-Series LED home theater display. Great sound and works with a compatible iPhone, iPad, Android phone or tablet and Chromebook. Also, Vizio SmartCast apps. We have had this TV for three and a half years with no problems. My sons have had a Vizio for 12 years with no issues. Great quality at a great price.

It's not easy to connect USB or Bluetooth wireless. The product's remote control is the most aggravating. Somehow it malfunctioned so the HDMI internal connection hardware does not last, is loose and very sensitive.

We bought our first Vizio TV about 4 or 5 years ago. It has held up well and we have not had any problems with this brand at all. The appearance is pleasing, the price is appealing to all, the picture has always been clear and sharp. We would not hesitate to buy another Vizio TV.

Excellent TV; not a problem yet in almost around-the-clock use since December 2015 through April 2017 (so far). Has required no adjustment, and the picture has been great with Cox Cable, as well as Fire Box and others. Great color and clarity. The only negative feature is that it projects the sound back behind it. We added a sound bar that corrected the problem of it "booming" into a bedroom on the other side of the wall while being relatively subdued in the den where it is watched; and that was an additional $150 solution, made by another company. If the sound projected to the front of the unit instead of behind it, it would be perfect.

I purchased this television because of its low and affordable cost. I have owned it for about five years with no breakdowns. The picture is of clear high quality and sound. Superior service too. I would highly recommend this television for anyone to purchase. I definitely would purchase this brand again.

We have a large screen TV, the volume goes up very high if you need it, the television picture is very clear and it is very easy to connect other devices to it. Also, the color is perfect and we're very satisfied and pleased with this model.

The Vizio TV is an awesome one. I have a 55" Smart 1080 HDTV. The picture it gets is crystal clear and the sound is amazing. All the functions it has are awesome with a remote control included as well which is easy to program and to understand. It is the best television I have ever used. I used to be a Samsung man, but now I love my Vizio! They have won me over!!

Vizio offers many sizes to fit individual needs. I feel it is a great value for the money. The picture is very clear and the colors are quite good. I've had my 32" HDTV for over 4 years and never had any issues. I would recommend it to others.

Everything is just OK about Vizio. The picture's just average, functions are average, high volume is loud rattling TV. It's a little slow. Is the smart-tish TV. The screen size is fine but not real bright. Remote control's small, not very cool and are use the little bit bigger buttons a little easier to see.

Good size and excellent HD picture. The only problem with this tv is it is difficult to came and figure out settings. Sometimes the music is so loud you can't hear the words people are saying which is very frustrating. We've gone into menu and settings but can't fix it. We also cannot turn on the closed caption.

We have had this TV for 5 years. It has given us no trouble and we love the picture quality. We would definitely buy a Vizio unit again.

My experience with Vizio customer service was very enjoyable, inspirational as well as educational in gaining necessary information to accomplish personal customization features within the television settings. I currently own a 32 inch Vizio HDTV for 6 years now and have no problem with it, aside from YouTube app no longer available because of television model. Also, screen size is doable, graphics excellent, and flexibility of remote and additional features are off the charts. In addition to this, when first purchased from Tiger Direct, also received warranty which is over now. Anyway, their Customer Service is outstanding, very understanding, courteous and professionalism shines through in their tone and manner. In conclusion, from above mentioned areas have surmised that Vizio are really exemplary in providing today consumers with great products.

I am very pleased with the quality of this product. And the price is unmatched for the superior quality. It has all the bells and whistles leaving the consumer wanting for nothing. Ability to find remote when lost. It's also easy to use and hookup and has beautiful picture.

We have had 3 of these and for the price it has a great picture, sound and look plus many more features. But it is hard to keep the screen clean and there is the usual problems when the TV is ready to die. I really wish that there was soon built in surge protection as that is we lost a few TVs and other items. The portable surge protectors we use are about worthless as they come.

After two years, the Vizio went on the blink. For a while, I could do the reset: unplug the TV from the electrical outlet, hold "on" button for ten seconds then it would come on again. This worked for about three nights. Now the TV will not come on, therefore, I decided it's time for the recycle bin. You get what you pay for and I realized this when I purchased the Vizio. No more Vizio for me. Before you buy, check the ratings. I would not purchase a Vizio unless it's for a child room or your college student because the Vizio will probably last as long as two years based upon my experience. Just Google Vizio to get others input.

After an exhaustive research of best features to have in a HDTV, Vizio offered the must have features and more. Picture is great and price was perfect. The model I chose had every feature I was looking for in a HDTV.

Wouldn't buy this brand again. Picture not always clear and be watching show and the picture will get smaller until it has to search out channel again.

I have had this television for 5 years and never had a problem. It was a good value and had a beautiful picture and I would recommend this product to family and friends.

I have 3 Vizio tv's, one of them being a 3d smart tv. Years of trouble free service without a hitch. You couldn't want for a better value.

Youtube stopped working after 1 yr and I can't even play Youtube video. I have to connect and disconnect multiple times and then I am able to send video from my mobile to TV. Their TV sucks. I am going trash this POS TV soon.

This Vizio has near perfect picture, crisp and clear still. It puts my tube tv to shame. It's 7 years old and is still like brand new condition in quality and clarity.

Vizio has performed well and has features that we enjoy. The colors are great and at 65" we can view all programs well. We have had no problems.

1000 dollar lost - I bought a Vizio 60 inch TV and like everyone else my right side of the screen is going black and because I didn't purchase an extended warranty they won't help me and on top of all that they got an attitude like I did something wrong by buying their product. Then they have the nerves to say, "We can give you a discount". Thanks but no thanks. I will never buy a TV from their ** ever again. The manager name was Barry. He sucks ** when it comes down to customer service.

I own a Vizio 48'' smart TV and it works great, has a nice picture and good screen clarity. It's just plain black though and I would change the fact that I have to get apps from the Yahoo store. They do not exactly have a huge selection.

The Vizio TV has a great price point and is easily comparable to any TV presently on the market. It has all of the peripheral hook-up points needed for up-to-date multimedia including Wi-fi. It is slim, durable and has a fantastic picture. We've had Sony, Toshiba and many other brands but this one is the best overall. We've had our LED TVs for three years and the picture is still as sharp and crisp as when they were new. It is simply the best for the money.

For this price category, you can't go wrong with Vizio products. You can't beat the value with Vizio. They give you optimized features and quality for this price point. They are top notch and I have no complaints, no issues. Ever. To have expectations beyond what they deliver is not fair or realistic-- for the top of the line features, you would have to enter the next price bracket. And I have purchased 5 Vizio TVs and three sound bars. No regrets. They all still operate like new, even at 5 years old. They are TVs-- they change every few months. I know there are 'newer' and enhanced features in the market-- always are. Have no motivation to make a change and personal finances are such that could buy any TV in the market-- but not a "viewing experience fanatic" where I would chose to pay ridiculous prices for televisions. They hover just below that price point-- and I pick them every time.

I really like the fact that Vizio is easy to program and has never failed me. My Grandkids bought this TV for us and it has been an excellent choice, it has lasted several years.

I prefer Vizio over other brands. It is the only brand we purchase and the TV last so much longer. We have also been told if something goes wrong with TV Vizio is much easier and less expensive to fix than any other brand.

We have actually had this television for several years and we have not had any issues with it only the cable providers. Typically when you make a television purchase you want to stay away from the least known brands (at least I never heard of them). The television cost was far less than the competitor and we took a gamble and are happy with the results. We have DirecTV and for some reason we had difficulty programming their remote to the television but I looked at that as more of a DirecTV issue among others. All in all I am very happy with the television and I'm sure anyone who purchases it will be just as happy.

I bought a Vizio smart TV and little did I know that it wasn't that smart. I thought that it would do more than it does. But I can only get Netflix on it and cable TV. Everything else I have to pay extra.

This Vizio TV from Walmart is as good as when I purchased it 4 years ago. Very good quality, sound, value, look. I'd definitely purchase it again. It's great.

When I originally purchased my Vizio TV for $350. 1 1/2 years ago I couldn't get it to connect via WIFI to play Netflix all the time. It would go in and out. So because I only had the one tv at the time I decided to just connect it directly to the router. I thought it was the internet provider I was using at the time. I have since moved home and we already have a TV connected directly to the router in our living room. I thought I would connect mine via Wi-Fi in my bedroom. It can't find any networks. After calling customer support and having them walk me through a few steps, he told me I had a bad WIFI card. He also said I was out of warranty. This was frustrating since I didn't really get to use it yet. What a waste of a TV. He told me he could send someone out to fix it at my expense. I explained that it wouldn't be cost effective since you can almost purchase a new one nowadays at a reasonable price.

The tv looks great and it was on sale so that made it better. My husband picked it. I would have gotten a smart tv. The color could be better and we have had some issues with the sound. But it was an good deal.

I bought this Vizio when the brand was unheard of and it still works the same. My son was in elementary school when I bought this television. Flat screens had only been out about 5 years and I had never heard of Vizio. Our television, all 32" of rotund extreme weight and worsening picture was only 6 years old and the audio had died completely. It had an impeccable brand name and I had little money (newly single parent) to replace it with. I saw an ad for this Vizio 32", flat screen, at an unimaginably low sale price at Walmart and figured I could always return it if it was awful. My son is now 25, I am still short of money because I work for the state, but my Vizio hasn't changed one bit from the time I bought it, great picture, great sound, easy to plug anything into it, and light to carry. It is an impeccable brand name now.

I feel Vizio could do much better. I have a Vizio myself and I would prefer a better TV. I look for size, color, caption, high def and much more.

My TV is beautiful & gives a fantastic picture, but the audio is bad - we had to buy a sound bar which made it almost perfect. This TV is about a year old and turns off at times all by itself. Vizio doesn't have a reason why this is happening. It's a good TV but may be going out now.

My TV did not cost much. I always shop for a bargain but also the brand has never done me wrong. It is a smart tv, 32 inch, great HD and connection to Netflix and Hulu. Awesome.

A reliable TV that does what it's supposed to and does so consistently for a reasonable price. It can't be beat. The screen size is what it's supposed to be, it has a great picture, and you can get models with all the extra bells and whistles of higher priced brands but for a more affordable price. I have two Vizio TV's, one I have had for 10 years and never a problem. Both are still like brand new. I love the slim design, the way they look in general, and the options you have to adjust the picture and set viewing preferences. I really can't imagine buying a more expensive brand and getting anything that much better. Definitely not anything that would be worth the price difference.

For the most part, Vizio has good TVs. I've owned my Vizio E series 42" set for about 5 years. It's been a good TV. I'm getting ready to have some repairs to the backlights done soon as some have gone out.

We have had this TV since the Bucs won the Super Bowl and not one problem. The color is great. We have had other brands and had problems as soon as two years.

Although the TV is approximately 2 years old, the picture and sound quality are great. The colors are vivid and close to the true shades as seen by the human eye. The sound comes in very clear and the volume is easy to hear, even when it is adjusted to play at a lower volume. Finally, the price that was paid did not place a tremendous burden on my budget. Saving for the purchase did not create any unusual hardship. Vizio constructed a great product. My experience was interesting.

This Vizio tv has a bright and clear picture. The tv screen is large enough where you can sit far enough away and see the screen. Never a problem with this tv in the 4 yrs since I've had it.

I own three Vizio TVs from 32 to 55 inches. My oldest Vizio tv is six years old. Never had a problem with it or with the other two I have purchased since then. Also, Vizio makes it so easy to hook up your smart tvs to your satellite service and to your wifi. I am a 62 year old female senior citizen and I hook up my new tvs by myself.

I love this brand but I hate when the sound goes out. The Vizio brand really need work on the sound. I have 3 TVs and they have all had issues with their sound.

It needs more programs. Have a hard time adding channels w/w-o antenna. Also, cannot merge to any video outlet even so it has a usb outlet.

The Vizio products are very well made and have had high reliability in our home, price is always reasonable, as well. Price point and quality are excellent.

I love the tv. Bought as my first flat screen and it's a smart tv. I love the features it offers. The picture is clear and not grainy and fills the whole screen. There's no scrambling or soft pixels. Also, easy to hang and volume is clear. Strong colors and crisp sound.

I have one and it outshines the rest. The distance of my screen means clarity. Lifelike characters are basically a real-feel experience.

I own this smart Vizio tv and love it. If you are in the market to purchase a tv I would recommend this one. It does almost everything for you and worth the price of it.

I've had this TV for over five years. I bought this at Costco and have never had a problem with it. It's not a smart TV, but I have a Roku stick and it's great. Also, cost to quality ratio is very high and the TV is just enough for me and my wife.

I have not had one ounce of trouble with Vizio and the T.V. is over 5 years. I would recommend Vizio brand to everyone. It is built to last.

1st Vizio is 10 yrs old and we never have any problems with it. 2nd & third tv are not that old and same applies to them. Excellent size for our manufactured home.

I like that Vizio offers different sizes within their model lineup! This allowed me to purchase the same brand and install a variety of sizes throughout my home! This consistency in devices and quality that Vizio provides gives a much appreciated viewing experience. The Smart TV features are consistent in all devices and the HD picture quality is superb! I will continue to purchase Vizio when upgrading in the future! Love having Vizio as my consistent choice in my home!

So this is my brand new refurbished TV that took three weeks to get to my home. Then I've been without any TV unable to access my baseball package, also unable to stream $200 worth of concerts that I just paid for until this morning when this one arrived. Within two hours of receiving this refurbished replacement television this is what my screen looks like now. We have contacted customer service at Vizio and even went above the first gentleman we were talking to. They have left us with not many options and waiting another 7 to 10 business days and then another two weeks to have the TV delivered as the delivery company takes two weeks as well. When people do this to people they should be compensated immediately. They should call the local Best Buy that is two blocks from my home and buy me a new television that I can install right now.

14 month after I purchased my Vizio E-60 C3 from Best Buy, I started getting dark streaks on the screen. When I called customer service they put me through the reset dance. When that didn't work, they said TV was past 12-month warranty and was cheaper to buy a new one than fix. After going round with CS rep she put a supervisor on. He told me the same thing, He asked if I bought an extended warranty from Best Buy, after I expressed my disbelief in their lack of customer service, he offered me a discount on a new TV. Why would I want to spend another $800 for a TV only to have it last a year? How this can continue after so many complaints is unbelievable. Do not waste your money on a company that does not stand behind their product and then has the audacity to try and sell you a new one.

The coaxial male connector wiggles around and ready to break off. They (China-Vizio) did not put a nut on both sides pointing straight out so it would not have tension on it. Very poor design. Now we have to use the HDMI connector and more channels to use high definition connection. Thank you for reading.

Plain and simple Vizio sells an inferior product, they know they sell an inferior product, and they do not care. After a year and a half my picture crapped out on me. Called them and they offered me $200 off the same tv. Funny part is it turns out to be the same price I paid for the broken tv. Asked why they do not stand behind their product and after fumbling around with several BS answers they just said "our offer is fair and final". Fair? Really? I buy your product. Said product does not work after a short time. Their answer is buy a new one. Great customer service and way to promote your product. I told the very condescending lady to shove the offer where the sun don't shine. Buyer beware. Vizio is garbage!

I purchased a 43 inch Vizio HDTV from Walmart in February 2017. In June, I placed the TV on my bed, moved my dresser, and placed the TV back on the dresser. I disconnected the Firestick from the HDMI port and turned the TV on. The screen is cracked centered at the site of the HDMI port. I call the customer service line to file a claim since it is under warranty. I am told to send pictures to an email and a response would be received within 24 hours. 2 days later, I call back only to be told nothing has been reviewed yet. I was placed on hold and then told I just needed to purchase a new TV directly through them for a discounted rate. They do not repair screens. When asked why I was not told that from the beginning, I was told I did not tell them the screen was cracked. My response was what was the original call for then. They said there was something wrong with picture. At this point, I was furious and did not want to argue any further.

Purchased the television serial# LFTRPUAQ1401751 less than 4 years ago. TV turned off and will not turn on. Customer service representative said that Vizio products only have 2 year factory warranty and that it would not be cost effective to fix. My TV is now a large paper weight. Terrible product and terrible service!

We purchased a 60-inch Vizio TV. Within 1 year right top screen goes dark. Just 2 weeks out of warranty. No help from customer service. Now whole right side of screen is dark. I have a 60-inch Sony in our den that is 6 years old and still works great. Will never buy a Vizio again!

My review is pretty much the same as the other reviews I've read here... Vizio televisions are the worst ever, as is their company's customer service, OR LACK THEREOF!!! I had my television for a little over a year. It was a bedroom television and not used much. All of the sudden it just died, no power. After their ridiculous "reset power fix" failed, Vizio said there was nothing they could do, I was on my own, it was out of warranty. Something should be done about Vizio selling faulty products. l can't believe I spent my money on this television for it to work for only a year. I am extremely frustrated that Vizio is getting away with treating consumers this way!!! NEVER EVER WILL I BUY A VIZIO PRODUCT AGAIN!!!