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Vizio Reviews

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About Vizio

Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.

Visit www.vizio.com/en/home
Pros
  • Good picture and sound quality
  • Affordable price for features
Cons
  • Frequent technical issues reported
  • Inconsistent customer service quality

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Vizio Reviews

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    Page 1 Reviews 0 - 40
    PricePunctuality & Speed

    Reviewed Aug. 25, 2026

    I really wish I could gove NO STARS. What a pile of junk. Bad picture, terrible connectivity. Super slow. Shows only a black or white screen when TV is on. Can't even watch it. G A R B A G E. What a collosal waste of money. Huge mistake. Buy anything but a VIZIO. Save yourself the time, money, and aggrevation of getting this expensive paperweight. So upset with myself that my choices have lead me to having such a POS in my home. The only thing a VIZIO is worth is target practice from close range with a Bazooka. DON'T MAKE THE SAME MISTAKE ME, AND EVERY OTHER OTHER VIZIO OWNER HAS DONE... PURCHASE A VIZIO!!!

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    Reviewed Aug. 25, 2026

    The only thing that I like about the tv is that it's a built-in Chromecast. Other than that, too much glitching involved. Will not recommend.

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      Reviewed Aug. 23, 2026

      This TV sucks. My girl and I are both broke. However we bought this one for like $300. Literally can’t connect and freezes. WiFi is 500 mb/s and not sure what’s going on. I’m selling this and buying a Samsung.

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      Reviewed Aug. 20, 2026

      I was given a 32" as a gift. Nothing but problems with it. I'll be taking it to the pawn shop. Use the money I get from the pawn shop to get an LG.

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      Reviewed Aug. 17, 2026

      I have had my 43 inch TV for 8 months and it constantly is either freezing up requiring me to unplug the TV or it’s booting me out of whatever I am watching.

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      Reviewed Aug. 14, 2026

      After having a long conversation and an issue with Vizio, I'm telling them that I wasn't even given the option to have the extended warranty for their crappy ass TV. The hardware went out in the TV. And they made it out to be my fault and told me there was nothing they could do, and then double back and said, well, we can give you an $80 Rebate towards another 50 inch TV. Like people have money just to throw away at a TV. Come on, get real either. Make that $80 go for any of your product or don't offer anything at all. It's just a spit in the face that your product goes out just after the warranty and there's nothing you guys can do about it. Yeah, if there was a zero star, that's exactly what I'd put. You made it out to where I was a problem. And I continue to have issues with your products. Well now I do!

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      Reviewed Aug. 12, 2026

      Picture on it is great, sound okay, but connection sucks. I get kicked out of whatever I'm watching like every 10 minutes and then have to log back in. It's not my internet because I got new internet and it still does it. It doesn't stay connected; it keeps disconnecting from the internet and everything.

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      Reviewed Aug. 8, 2026

      Don't buy. Nothing but problems. TV freezes. Won't connect to internet. Always resetting TV to get it to work. Remote won't work volume most of the time.

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      Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenance

      Reviewed Aug. 7, 2026

      I was just about to buy a 55" Vizio on sale at Walmart for $248. My previous 55" Vizio I bought used 3 years ago and has developed the same issues others report here: cycles on and off, shuts down when a streaming program is selected, displays only small rectangle with vertical stripes, etc. It turns out that the problem is crappy soldering on the main board. The board has little balls of solder to which discrete components are soldered. After a few hundred cycles of on/off, the expansion from the heat generated when on, and the contraction from rapid cooling when the TV is turned off, eventually cracks the little solder balls. For a while, you can get it to work by unplugging for a minute, or going into settings, system information, scrolling to bottom and clicking system reset. That clears the microprocessor. But this method eventually stops working as the solder issue gets worse.

      Now, I read here about the hidden "activation" charge, forced use of proprietary Video app to watch OTA stations rather than using an antenna, incomprehensible remotes (or missing remotes Vizio wants to make you pay for in order to get), flimsy legs. glitchy streaming, excessive buffering, rotten customer service, etc, etc. I'm sure glad I stopped by here. I'm on a fixed income.

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      Sales & MarketingPrice

      Reviewed Aug. 7, 2026

      The 100in tv color sucks. It looks washed out poor quality. The sound is incredible cheap, muffled. Had to buy a sound bar it to is Vizio matched it, sometimes blows your ear off, sometimes you can't stand the volume decibels. Incredibly unhappy with purchased, got a 100in tv big deal! Have a 65in Sony that outperforms this low tech piece of Chinese waste of space. At Sam's the color preview was a total scam.

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      Reviewed Aug. 1, 2026

      Terrible television, forced to reboot several times just to get the software to work properly.

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      Verified purchase
      Price

      Reviewed July 31, 2026

      I came in here to complain about the screen size. I paid $145 for a 40 inch screen, but it's only 35 inches!!! Now I'm actually reading all the horrible reviews and I guess I should be happy that the only thing wrong is that I was jipped outta 5 inches of screen. Also, what's up with the tiny a$$ cheap remote? I can't ever select anything with convenience. I typically do my due diligence before purchasing something like this too. Ya got me Vizio.

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      Sales & Marketing

      Reviewed July 31, 2026

      Swear to god whomever made this tv needs to be ran over by a dump truck. Absolutely the biggest scam of a t.v. Never have I ever gotten so pissed at something that it makes me lose my shit. Whose idea was it to put ads on a t.v and have such shit connection. I hope to god someone sues the crap out of Vizio or Walmart for selling such a pierce of trash electronic. You can't even watch TV without having an account that makes you put your card info before you can even use it.

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      TechPrice

      Reviewed July 29, 2026

      This TV really SUCKS!!..It won't stay connected to my Comcast internet provider. I have to constantly re-enter my Wi-Fi password sometimes all day, I had it with this Janky Junky Cheap TV...It's worse than my old Roku...This little, small Raggly remote control. It's so damn small, to where you can't operate it with one hand because the buttons are too close together to where you can't identify what button is what!!..NO! Satisfied Star Ratings, I'm buying another Samsung.

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      Reviewed July 24, 2026

      Vizio remote is just junk. Replaced remote twice and found the new remotes to be as dysfunctional as the old ones. Try to pause a show. Press the remote 6 times to get this done. Press lightly and nothing happens. Press firmly and you will return to the show that you watched an hour ago. Want to change channels? Press once for nothing to happen. Press again and the highlight moves through 3 icons, and on and on. Keep away from this product for your own good! Why did Amazon sell over a thousand Viso remotes in a month. It's because they don't work!

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      Contract & TermsCoverageStaff

      Reviewed July 18, 2026

      I bought a Vizio TV last December, and it broke down in March—just after the three-month return period had expired. I contacted the manufacturer directly, but they claimed there was damage to the lower-left corner of the screen and therefore refused to repair or replace it. I don’t recall damaging the TV at all, and even if it had received a minor bump, a television screen should not be this fragile. When I was growing up, my parents could buy a Sony or Panasonic TV and use it for decades. This Vizio TV lasted only three months. In my opinion, this brand lacks both professional integrity and a commitment to quality craftsmanship. The company deserves to go out of business. I strongly advise everyone to avoid this garbage brand—you’re much better off spending a little more on a properly made television.

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      Reviewed July 9, 2026

      Set up is a nightmare… absolute nightmare… They’ve partnered with Walmart and it takes soooo long to set up. Screens keep lagging… REQUIRES you to download an app and it’s so 1/2 assed. Walmart ruined anything good experience I’ve had with these TVs. Love the product… Set up… total nightmare. Will NEVER buy another Vizio again for that reason alone.

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      Customer ServiceStaff

      Reviewed July 5, 2026

      Worst possible tv. Worst possible customer service representative help. Worst business model. Complete scum.

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      Punctuality & SpeedTransparency

      Reviewed June 30, 2026

      I bought a Vizio surround sound to match my Vizio tv...they both suck!! Power went out and the surround won't connect to the TV anymore! Tv processors are slow and no updates! Never again will I buy a Vizio product.

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      Reviewed June 30, 2026

      Just went to set up and I need a account with Walmart or Vizio to watch via wifi. So so stupid, Stupid. So back in the box it goes. I have other ones vizio tvs and never needed that for them. But if this is the case bye bye to those ones too. But it works connected to another device like a game system. This is so so stupid.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed June 25, 2026

      I have a 40-inch Vizio for my room and the TV sucks, it's very, very slow, if I'm watching a movie on Tubi and press the rewind button it takes a long time for the TV to start to rewind, it's like the TV is slow to respond to anything. A number of times the entire TV just froze up, the other day the screen was flickering up and down, it turns on slow like what the hell is wrong with this TV!!?? I want my money back but I know it's way too late to take the TV back.

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      Customer ServiceMaintenanceTransparency

      Reviewed June 22, 2026

      Bought a new 65 inch Vizio about a year ago. One day before the warranty went out we stopped getting high def channels and still don’t. Had to call them like 10 times and kept getting the run around and told me they did all updates on their end and was going to send someone out which they didn’t and since I used my warranty by calling them there is nothing they can do. And the remote that came with it stopped working 2 months after we got it. Our old Vizio TVs work better than this new one. Cheaped out on these new TVs that’s for sure.

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      Reviewed June 21, 2026

      Literally only had it THREE months and it just showing this "home screen connection error". Tried every troubleshoot for 3 days and NOTHING. Absolute low quality POS product. Last tv lasted me a decade. This messed up after THREE months. Absolutely pathetic.

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      Customer ServicePriceMaintenanceStaff

      Reviewed June 18, 2026

      I have two Vizio TVs that do not work and Vizio couldn't help because they had both went just past the warranty. The first is their 55", model M55Q6L4. That one is down stairs, it won't turn on if temp is below 65 degrees. If it's 67 degrees it turns on, this TV was 1 yr 2 months old and customer service said they can't help. The second is my 65", model M65Q6L4. This TV is 1 yr 4 months old, it's in our main living room. This TV won't turn on at all unless you unplug it, plug it back in and then it turns on like normal. Have to do this every time. Customer service says, "Sorry. It's past the warranty. We cannot help you." Maybe all of these cheap TV companies are the same. Who knows but I will not be buying another Vizio for sure.

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      Customer ServicePunctuality & Speed

      Reviewed June 17, 2026

      I have been having trouble with Watch Free and have been waiting for weeks and it hasn't been corrected. I tried calling but the AI is stupid and you can't talk with a person. They have the worst customer service so this will be the last TV I purchase from them.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed June 13, 2026

      I bought a Vizio about a year ago. It has very dark screen image when I watch a movie. It freezes many times and so far, I feel I will never buy a Vizio TV again.

      Plus, the refund or replacement is taking forever. The customer service or support group give different answers to a problem. It is very frustrating.

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      Verified purchase
      Customer ServiceCoveragePunctuality & SpeedMaintenance

      Reviewed June 13, 2026

      Our Vizio tv just stopped working several months after we got it. We put in a complaint but by the hours it took to do that it just started working again. Several months later same problem. Would turn on briefly then turn off, we put in a complaint and a guy came and replaced the motherboard. Worked for another couple months and then I dropped the remote control on the floor and it just shut off the TV and again wouldn't turn on. Not a battery issue etc. You press the power button on the actual TV and it will turn on for about 30 seconds but not respond to the remote. We have had this TV for almost exactly a year and it has had so many problems we are happy to buy a new different brand tv. Also you can't stream Spotify on Vizio so keep that in mind.

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      Staff

      Reviewed June 11, 2026

      Do not buy a Vizio tv! We bought a 65” from Sam’s. Vizio either employees the worst software developers ever or they are just a really sh@$ company. At first I thought it was Spectrum bc it goes down a lot as well but then I realized our WiFi was fine, that this tv doesn’t work because Vizio itself sucks. The attached picture is what comes up all the time! @Vizio quit screwing around with your software or get your act together! You suck!

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      Reviewed June 11, 2026

      We have had several Vizio TVs and use it with YouTube, Paramount, peacock, Netflix and Prime. Most work well, but Vizio channels are horrible! Vizio channels need major fixing. We have tried to watch Happy Days, Laverne and Shirley, and several other older shows and they come up blank or cut off so much it is a waste of time! All other things are great but this.

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      Customer ServicePunctuality & SpeedStaff

      Reviewed June 8, 2026

      If I could give less than a star, in fact if I could give negative stars I sure would because this company and its outsourced customer service is beyond awful. I bought a new 65 inch TV. Unboxed it and it did not have any screws for the legs stand. I called Vizio to figure out the size and after speaking with an incomprehensible AI I was transfered to a customer service rep who, barely audible or intelligible told me a size of the screw and it was available at any hardware store. I searched and found no screw matching what he told me. Made a guess and when those did work I called back and another customer service rep gave me a different size and then backtracked.

      When I questioned why the other guy gave me a different size. He then put me on hold. Searched Walmart and directed me to go to their site and search for doorbell security camera screws. Weird. I thought I bought a TV. The Walmart in my town doesn't have them in stock so my only option is to order those and wait 10 days. Ten days to use a Smart TV because of 4 screws. I asked him to just send me 4 screws and he said they couldn't do that. I didn't choose violence so I hung up and wrote this review as a catharsis for me and a warning for whomever reads this.

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffTimeliness

      Reviewed June 2, 2026

      I purchased a 50” Vizio Smart TV and it worked well for a short while. Then the buffering and focus issues began getting progressively worse. I called and was told it was my internet provider or streaming service. It took weeks to have each test their services but they were not the problem. I finally reached Vizio help and the people in South Dakota were very polite and helpful. It seems my TV was never programmed properly so they took me through a reset of the system and, bingo, no more focus problems or buffering...for a while.

      A few months later other problems surfaced. The set would turn off for no apparent reason. It wouldn’t allow me to process to my streaming services but just keep spinning until a message would come on claiming I wasn’t connected to the internet and so forth. In addition, the TV, every few days, would refuse to come on. I called Vizio’s help people again and they had me unplug the TV and hold the manual start button on for 15 seconds, wait a minute and try it again. That was supposed to reboot the TV and it did. The only problem was this problem would reappear every few days.

      I called again and was told, quite politely, it was a an issue that could be resolved but I would have to pay for it since I hadn’t purchased the extended warranty and it was over a year since the purchase. Now I asked it this was my fault or was this a problem with some Vizio TV’s. I was told the problem does occur at times but they would not be able to help me but offered a $50 voucher if I would purchase a replacement. I declined and said I felt I bought their product in good faith and expected them to remedy a product imperfection. I spoke with a supervisor and he said he understood but there was nothing he could do since it was company policy. Well, it’s not that I cannot afford to buy another TV but I said I would never buy a Vizio product.

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      Punctuality & SpeedTransparency

      Reviewed May 27, 2026

      Purchased a Vizio M213ad-k8 soundbar in 2023. Unit was great, when it worked. Less than 6 months later the unit started powering off at random. Contacted customer support, they blamed my TV, told me to buy a new HDMI cable, and walked me through updating the firmware on the unit. This resolved the issue for a couple months, and then it returned. Contacted Vizio support again, they walked me through a factory reset. This resolved the issue for another couple months, then after it was outside the warranty period, the unit completely died and will not power back on. Vizio support now says it's outside the warranty period and will not stand by their product even though the power issue had been reported multiple times during the Warranty period.

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      CoveragePunctuality & Speed

      Reviewed May 27, 2026

      Bought an 86" Vizio TV this year. I've waited my entire life to get this TV, it's been a DREAM for as long g as I can remember. 2 months after I get it home, the screen starts showing red lines all over. Within a couple of hours, I could no longer see the picture. I contacted Vizio to utilize my warranty, and they gave me every excuse why the only thing they could offer me was a $250 rebate ON THE PURCHASE OF ANOTHER ONE OF THEIR CRAPPY PRODUCTS!!! In summation, whatever you do, do not do business with Vizio. VERY POOR quality products (last about 2 months) and very shady business practices

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      Customer ServiceOnline & App

      Reviewed May 23, 2026

      I bought a Vizio TV from Walmart, but when I called Vizio to have it connected, the guy on the other end of my line was watching everything. And recording everything I had on my phone. I don't recommend Vizio to my worst enemy. And the guy at Vizio, would have never talked to me like that, if I were in the room next to him. (Pain). Never again.

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      Customer ServiceStaff

      Reviewed May 18, 2026

      This has got to be the worst TV I've ever purchased. Ever since I brought this TV it shuts off and on by it self. I've called customer service three times. First time I did the AI assistant and did the steps it gave me. Same problem. Spoke with a live agent second time and did all his steps. Guess what same issue. Now I call and speak with a live agent again and same issue. I would not recommend this product to a dog. I have a 86 inch 4k television that's completely junk.

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      Price

      Reviewed May 15, 2026

      Of course my 70 inch Vizio broke down soon after the warranty expired. Anytime you turn it on, it just gets a dark black bluish screen. Really. It’s black with a faint of blue. Nothing works. It has randomly glitched here and there before but nothing a restart wouldn’t fix. Now it’s just completely gone. And… just after the warranty expires. My other small Vizio doesn’t work for live TV because its WiFi connection is so bad it can’t keep up. I’ll never buy another Vizio TV. They are cheap, but you’re just throwing your money away.

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      Reviewed May 9, 2026

      I have bought 2 Vizios in the last 4 years. Against my better judgement. I should of not bought the last one. It lasted a year and half. Never would I ever purchase one again. The pictures gets lines through it. In the middle of the screen it gets a line several inches wide. The picture fades from light to dark.

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      Reviewed May 5, 2026

      It's alright. Just a little awkward to maneuver the apps, even the remote is pretty awkward to work. Operating the apps is so tedious, you need to do everything perfect or else it won't work, for example in order to rewind after you have hit credits (which is what most movies/shows you have already watched will play from) you need to go click watch credits then you can rewind.

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      Reviewed April 30, 2026

      Warranty department is denying my replacement TV because the delivery/pickup carrier cussed myself and my son out and I told them to get off my property. This is the a warranty filed on an already replaced new tv and the same problem happened.

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      Reviewed April 26, 2026

      Would not recommend!!! Technology support needs improvement, along with other issues!!

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      Vizio author review by ConsumerAffairs Research Team

      Originally sold exclusively in warehouse clubs, Vizio has emerged to become one of North America's top-selling TV brands, offering a wide range of LED-based LCD TVs and available at many major retailers. The company's UHD TVs are the first to include Dolby's high-dynamic range vision technology.

      • LED zones: Superior picture quality is achieved by 16 to 72 (depending on the series) active LED zones that adapt to you to deliver brighter brights and blacker blacks.

      • Smarter TV: With a remote that has dedicated buttons for Netflix, Amazon and iHeartRadio and built-in apps and WiFi connectivity, Vizio takes Smart TV and makes it even smarter.

      • Ultra HD: 4K Ultra HD models have ultra-sharp 2160p resolution that deliver superior picture quality, as well as upscaling for those times you're not watching 4K content.

      • High-dynamic range: The Reference Series is available in 65 inch and 120 inch and comes in amazingly clear high-dynamic-range-enabled 4K Ultra HD, which is the benchmark for superior picture quality. With this TV, you will be ahead of the curve of the possible color spectrum.

      • Wide range of models: Vizio offers TVs in several series for different consumers, from basic models to their Reference Series that has top-of-the-line technology and a cutting-edge design.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Vizio Company Information

      Company Name:
      Vizio
      Year Founded:
      2002
      Address:
      39 Tesla
      City:
      Irvine
      State/Province:
      CA
      Postal Code:
      92618
      Country:
      United States
      Website:
      www.vizio.com