Vizio Reviews

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About Vizio

Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.

Pros
  • Good picture and sound quality
  • Affordable price for features
Cons
  • Frequent technical issues reported
  • Inconsistent customer service quality

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Vizio Reviews

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    How do I know I can trust these reviews about Vizio?
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    Punctuality & SpeedTransparency

    Reviewed May 27, 2026

    Purchased a Vizio M213ad-k8 soundbar in 2023. Unit was great, when it worked. Less than 6 months later the unit started powering off at random. Contacted customer support, they blamed my TV, told me to buy a new HDMI cable, and walked me through updating the firmware on the unit. This resolved the issue for a couple months, and then it returned. Contacted Vizio support again, they walked me through a factory reset. This resolved the issue for another couple months, then after it was outside the warranty period, the unit completely died and will not power back on. Vizio support now says it's outside the warranty period and will not stand by their product even though the power issue had been reported multiple times during the Warranty period.

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    CoveragePunctuality & Speed

    Reviewed May 27, 2026

    Bought an 86" Vizio TV this year. I've waited my entire life to get this TV, it's been a DREAM for as long g as I can remember. 2 months after I get it home, the screen starts showing red lines all over. Within a couple of hours, I could no longer see the picture. I contacted Vizio to utilize my warranty, and they gave me every excuse why the only thing they could offer me was a $250 rebate ON THE PURCHASE OF ANOTHER ONE OF THEIR CRAPPY PRODUCTS!!! In summation, whatever you do, do not do business with Vizio. VERY POOR quality products (last about 2 months) and very shady business practices

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      Customer ServiceOnline & App

      Reviewed May 23, 2026

      I bought a Vizio TV from Walmart, but when I called Vizio to have it connected, the guy on the other end of my line was watching everything. And recording everything I had on my phone. I don't recommend Vizio to my worst enemy. And the guy at Vizio, would have never talked to me like that, if I were in the room next to him. (Pain). Never again.

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      Customer ServiceStaff

      Reviewed May 18, 2026

      This has got to be the worst TV I've ever purchased. Ever since I brought this TV it shuts off and on by it self. I've called customer service three times. First time I did the AI assistant and did the steps it gave me. Same problem. Spoke with a live agent second time and did all his steps. Guess what same issue. Now I call and speak with a live agent again and same issue. I would not recommend this product to a dog. I have a 86 inch 4k television that's completely junk.

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      Price

      Reviewed May 15, 2026

      Of course my 70 inch Vizio broke down soon after the warranty expired. Anytime you turn it on, it just gets a dark black bluish screen. Really. It’s black with a faint of blue. Nothing works. It has randomly glitched here and there before but nothing a restart wouldn’t fix. Now it’s just completely gone. And… just after the warranty expires. My other small Vizio doesn’t work for live TV because its WiFi connection is so bad it can’t keep up. I’ll never buy another Vizio TV. They are cheap, but you’re just throwing your money away.

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      Reviewed May 9, 2026

      I have bought 2 Vizios in the last 4 years. Against my better judgement. I should of not bought the last one. It lasted a year and half. Never would I ever purchase one again. The pictures gets lines through it. In the middle of the screen it gets a line several inches wide. The picture fades from light to dark.

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      Reviewed May 5, 2026

      It's alright. Just a little awkward to maneuver the apps, even the remote is pretty awkward to work. Operating the apps is so tedious, you need to do everything perfect or else it won't work, for example in order to rewind after you have hit credits (which is what most movies/shows you have already watched will play from) you need to go click watch credits then you can rewind.

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      Reviewed April 30, 2026

      Warranty department is denying my replacement TV because the delivery/pickup carrier cussed myself and my son out and I told them to get off my property. This is the a warranty filed on an already replaced new tv and the same problem happened.

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      Reviewed April 26, 2026

      Would not recommend!!! Technology support needs improvement, along with other issues!!

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      Reviewed April 19, 2026

      Bought a Vizio smart tv. Thought it was a nice tv but anytime I use my HDMI it randomly shuts off. I tried contacting customer support. They sent me to an ai service that gave up after 2 possible fixes. If you plan on using your tv for gaming don't recommend vizio.

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      Vizio author review by ConsumerAffairs Research Team

      Originally sold exclusively in warehouse clubs, Vizio has emerged to become one of North America's top-selling TV brands, offering a wide range of LED-based LCD TVs and available at many major retailers. The company's UHD TVs are the first to include Dolby's high-dynamic range vision technology.

      • LED zones: Superior picture quality is achieved by 16 to 72 (depending on the series) active LED zones that adapt to you to deliver brighter brights and blacker blacks.

      • Smarter TV: With a remote that has dedicated buttons for Netflix, Amazon and iHeartRadio and built-in apps and WiFi connectivity, Vizio takes Smart TV and makes it even smarter.

      • Ultra HD: 4K Ultra HD models have ultra-sharp 2160p resolution that deliver superior picture quality, as well as upscaling for those times you're not watching 4K content.

      • High-dynamic range: The Reference Series is available in 65 inch and 120 inch and comes in amazingly clear high-dynamic-range-enabled 4K Ultra HD, which is the benchmark for superior picture quality. With this TV, you will be ahead of the curve of the possible color spectrum.

      • Wide range of models: Vizio offers TVs in several series for different consumers, from basic models to their Reference Series that has top-of-the-line technology and a cutting-edge design.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Vizio Company Information

      Company Name:
      Vizio
      Year Founded:
      2002
      Address:
      39 Tesla
      City:
      Irvine
      State/Province:
      CA
      Postal Code:
      92618
      Country:
      United States
      Website:
      www.vizio.com