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Vizio Reviews

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About Vizio

Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.

Visit www.vizio.com/en/home
Pros
  • Good picture and sound quality
  • Affordable price for features
Cons
  • Frequent technical issues reported
  • Inconsistent customer service quality

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Vizio Reviews

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    Page 1 Reviews 0 - 40

    Reviewed Oct. 13, 2026

    I bought this piece of junk two years ago at Sam's Club in Normal, IL. We had problems with it since day one. It will turn itself off right in the middle of a program and go back to main menu. Sometimes I turn it on and I get horizontal lines of different colors. I can hear the program but all I see are the lines. There are many other problems that I can't remember right now. In my opinion anyone who buys a Vizio should just throw their money in the nearest trash can.

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    Reviewed Oct. 12, 2026

    This Vizio TV is the worst TV I have ever owned. I am in the middle of watching a program and I get a black screen with a message “your TV does not support this program’s content protection." Now mind you I have been watching the program for 15-20 minutes already and then get the black screen. Sometimes if I unplug the TV and then plug it back in, the show will come on but many times it does not so I miss the entire program. Additionally the surround soundbar system that I purchased with the TV usually does not turn on and I have to cycle it on and off numerous times before it works. Both products are complete junk!

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      Customer Service

      Reviewed Oct. 10, 2026

      WatchFree+ shouldn't have commercials in Spanish. I emailed them about it and they said it was part of equal entertainment. I chose to never buy anything Vizio again and got rid of my five tv's and bought new ones.

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      CoverageBilling

      Reviewed Oct. 9, 2026

      I am now awaiting my 4th tv from them in less than a year. The original one lasted almost 6 months before it lost connection and would not re connect. The first replacement they sent had a shattered screen in the box but the box wasn’t damaged. Then they cancelled the replacement for the shattered tv because I wouldn’t enter my credit card information a second time to cover that replacement. Once that was settled and I finally got the 3rd tv it has lasted about 3 months and now having the same issues. I have 3 other tvs in the house and none are having this issue. None are Vizio either. Now we await the 4th tv in less than a year of original purchase. NEVER AGAIN will I buy their products.

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      Reviewed Oct. 6, 2026

      VIZIO TVs are really horrible!!!! 1. The leg mounts don't have right screws. 2. Sound low, lag time on rewind, system gets stuck during apps, app icons super small. NOTE TOTAL RIP OFF!!!

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      Sales & Marketing

      Reviewed Oct. 4, 2026

      I purchased this VIZIO TV in February 2026 and used it normally for eight months. Then, without warning, the TV suddenly required me to go through a new setup process, download the VIZIO app, link my Walmart account, and accept new terms and data policies just to regain the Smart TV functionality I had already been using. The process also disrupted my existing setup and caused my Cox remote to stop functioning normally until I went through the entire process and restored the cable-box input. I did not purchase a subscription service. I purchased a television. I should not have to reconfigure an eight-month-old TV because the manufacturer changed its software ecosystem after I bought it. I am extremely disappointed with VIZIO and Walmart. I will never purchase another VIZIO television.

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      Customer ServicePriceValue

      Reviewed Sept. 24, 2026

      Don't buy this product. It's the worst thing ever. They have awful customer service, and their stuff just sucks. Spend the extra money; buy you a Samsung or anything else that's high-end. Save it up and buy something that's worth the money and will provide GOOD NO GREAT CUSTOMER SERVICE.

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      Customer ServiceSales & MarketingHonesty & Transparency

      Reviewed Sept. 18, 2026

      We bought a new 50” Vizio at Walmart on sale but I wish we would’ve stuck with Fire. Initially, it’s long and irritating to set-up. It wants to know where the TV is located in your house… creepy! You can lie, but I have a feeling it knows... Once we hooked-up a game console to the HDMI, it began a series of strobe-light blinking at the bottom left corner when turned off within the first month of use. (Super fun when you’re lying in bed trying to sleep! I usually give the finger.) Within the next few months, it has automatically logged us out. Since I haven’t had the desire to log back in, whenever I change antenna channels, the TV gives the old orange-yellow swirl and I have to restart the TV every time!

      Now it’s beginning to have issues with any app switch and we are forced to restart. I refuse to log back in to the POS to see if the issue will resolve itself. We are under warranty but after reading about a 10% restock fee and seeing other reviews, we won’t bother with AI and rude customer service. We won’t be buying another Vizio.

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      Customer ServicePriceRefunds & PayoutsStaffBilling

      Reviewed Sept. 17, 2026

      BEWARE! I called Vizio when a message came up on my TV to setup. The person did set up the registration. But then called back and said I had fraudulent activity on my credit card and had to get into my account to clear it up. She then proceeded to charge thousands of dollars on my credit card ordering gift cards from Uber. I have no problem with the TV. It works great and has a great picture. But Vizio needs to check out their technicians.

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      Customer ServiceStaff

      Reviewed Sept. 14, 2026

      Bought new 7/29/26, tv freezes, did all suggestions (reboot,etc.). Still freezes. Customer service tried remotely, no help. New tv is junk, do not buy!

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      Reviewed Sept. 12, 2026

      VIZIO has gone down the drain!! Go to a channel and it starts what is on then screen goes blank, have to restart to get picture. NO MORE VIZIO FOR ME!!!!!!

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      Customer ServiceMaintenanceStaff

      Reviewed Sept. 12, 2026

      This my second Vizio 32 and the same thing happened as with the first one. WatchFree stops working, I preformed all the steps it will not play. All other streaming channels work, but not vizio watchfree app.. Customer service was not able to help and started talking to me like I was stupid because nothing he suggested worked. I have only had this set for a year, but will never buy Vizio again.

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      Customer ServiceSales & MarketingStaff

      Reviewed Sept. 10, 2026

      We purchased an ONN Vizio 43" Smart TV. When we took it out of the box we noticed how small it appeared therefore we measured it and it measured at 37" and the box itself measured at 42". That is false advertisement. We called Vizio and they told us "it measures at 42.5 diagonally and that this phone call wouldn't change anything." The customer service agent Holly proceeded to tell us "that other manufacturers do the same thing and have long before Vizio". I then asked if that makes it ok for Vizio to jump on the bandwagon and she said "Yes". I then asked her who watches TV on a diagonal? She then said she "had to get back to work" As if we were a bother. We will NEVER purchase from Vizio again. Unprofessional and Untrustworthy.

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      Maintenance

      Reviewed Sept. 4, 2026

      Do not waste your time with Vizio now that they’ve been purchased by Walmart. The quality of the processor is so low you’ll need to buy an external box to use “the smart tv features” as the Vizio home does not work well at all. It cannot process videos well at all leading to frequent freezing and buffering issues. I just bought this tv in May 2026, and here it is September 2026, and I’m throwing the thing in the trash. Consider literally any other tv company.

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      Punctuality & SpeedRates

      Reviewed Sept. 3, 2026

      Vizio has significantly declined as a quality product since its recent ownership acquisition by Walmart. I have had several Vizio television sets over the past 20 years and have always been happy with the picture quality and longevity of the product until I purchased my current 75" Vizio purchased at Sam's Club. It has been the most frustrating electronic item I have ever owned. The unit will just arbitrarily shut down and restart for no reason. It will take 2 or 3 times to actually turn on sometimes. The power indicator will just flash sometimes when attempting to turn it on.

      The unit does not do well with any ambient light and it difficult to watch during highly lit areas even with changes to the video settings. I also have an older 43" Vizio that we have owned for over 10 years and I have never had any problems with it. I will NEVER own a Vizio TV as long as Walmart has an ownership interest in the product line and cannot wait to replace this one with another 'working' brand.

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      TechPriceRates

      Reviewed Sept. 2, 2026

      Purchased a Vizio M65q6-L-4 from Walmart. Worked great for 6 months or so until recently. Keeps dropping the network connection either using wired or WIFI. Contacted Vizio using the text feature with hopes of resolving the issue. After 3 days with them. Vizio support finally stated that it was an internet provider issue. I told them that I have 5 other Tv's in the house that work fine and one being a Vizio. When it worked earlier, the picture is very good and would have been great for the price if it had worked longer than 6 months. Vizio case # **. 4th and last Vizio TV for me.

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      Reviewed Sept. 1, 2026

      Most frustrating venture ever. Was looking for a basic TV. After initial sign-on screens Vizio actually locks you out with no way of getting back until you sell your soul and set up account numbers, personal approval to link other personal accounts, and use Walmart services for support. What on earth???

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      PricePunctuality & Speed

      Reviewed Aug. 25, 2026

      I really wish I could gove NO STARS. What a pile of junk. Bad picture, terrible connectivity. Super slow. Shows only a black or white screen when TV is on. Can't even watch it. G A R B A G E. What a collosal waste of money. Huge mistake. Buy anything but a VIZIO. Save yourself the time, money, and aggrevation of getting this expensive paperweight. So upset with myself that my choices have lead me to having such a POS in my home. The only thing a VIZIO is worth is target practice from close range with a Bazooka. DON'T MAKE THE SAME MISTAKE ME, AND EVERY OTHER OTHER VIZIO OWNER HAS DONE... PURCHASE A VIZIO!!!

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      Reviewed Aug. 25, 2026

      The only thing that I like about the tv is that it's a built-in Chromecast. Other than that, too much glitching involved. Will not recommend.

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      Reviewed Aug. 23, 2026

      This TV sucks. My girl and I are both broke. However we bought this one for like $300. Literally can’t connect and freezes. WiFi is 500 mb/s and not sure what’s going on. I’m selling this and buying a Samsung.

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      Reviewed Aug. 20, 2026

      I was given a 32" as a gift. Nothing but problems with it. I'll be taking it to the pawn shop. Use the money I get from the pawn shop to get an LG.

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      Reviewed Aug. 17, 2026

      I have had my 43 inch TV for 8 months and it constantly is either freezing up requiring me to unplug the TV or it’s booting me out of whatever I am watching.

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      Reviewed Aug. 14, 2026

      After having a long conversation and an issue with Vizio, I'm telling them that I wasn't even given the option to have the extended warranty for their crappy ass TV. The hardware went out in the TV. And they made it out to be my fault and told me there was nothing they could do, and then double back and said, well, we can give you an $80 Rebate towards another 50 inch TV. Like people have money just to throw away at a TV. Come on, get real either. Make that $80 go for any of your product or don't offer anything at all. It's just a spit in the face that your product goes out just after the warranty and there's nothing you guys can do about it. Yeah, if there was a zero star, that's exactly what I'd put. You made it out to where I was a problem. And I continue to have issues with your products. Well now I do!

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      Reviewed Aug. 12, 2026

      Picture on it is great, sound okay, but connection sucks. I get kicked out of whatever I'm watching like every 10 minutes and then have to log back in. It's not my internet because I got new internet and it still does it. It doesn't stay connected; it keeps disconnecting from the internet and everything.

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      Reviewed Aug. 8, 2026

      Don't buy. Nothing but problems. TV freezes. Won't connect to internet. Always resetting TV to get it to work. Remote won't work volume most of the time.

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      Customer ServiceSales & MarketingPriceRefunds & PayoutsMaintenance

      Reviewed Aug. 7, 2026

      I was just about to buy a 55" Vizio on sale at Walmart for $248. My previous 55" Vizio I bought used 3 years ago and has developed the same issues others report here: cycles on and off, shuts down when a streaming program is selected, displays only small rectangle with vertical stripes, etc. It turns out that the problem is crappy soldering on the main board. The board has little balls of solder to which discrete components are soldered. After a few hundred cycles of on/off, the expansion from the heat generated when on, and the contraction from rapid cooling when the TV is turned off, eventually cracks the little solder balls. For a while, you can get it to work by unplugging for a minute, or going into settings, system information, scrolling to bottom and clicking system reset. That clears the microprocessor. But this method eventually stops working as the solder issue gets worse.

      Now, I read here about the hidden "activation" charge, forced use of proprietary Video app to watch OTA stations rather than using an antenna, incomprehensible remotes (or missing remotes Vizio wants to make you pay for in order to get), flimsy legs. glitchy streaming, excessive buffering, rotten customer service, etc, etc. I'm sure glad I stopped by here. I'm on a fixed income.

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      Sales & MarketingPrice

      Reviewed Aug. 7, 2026

      The 100in tv color sucks. It looks washed out poor quality. The sound is incredible cheap, muffled. Had to buy a sound bar it to is Vizio matched it, sometimes blows your ear off, sometimes you can't stand the volume decibels. Incredibly unhappy with purchased, got a 100in tv big deal! Have a 65in Sony that outperforms this low tech piece of Chinese waste of space. At Sam's the color preview was a total scam.

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      Reviewed Aug. 1, 2026

      Terrible television, forced to reboot several times just to get the software to work properly.

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      Verified purchase
      Price

      Reviewed July 31, 2026

      I came in here to complain about the screen size. I paid $145 for a 40 inch screen, but it's only 35 inches!!! Now I'm actually reading all the horrible reviews and I guess I should be happy that the only thing wrong is that I was jipped outta 5 inches of screen. Also, what's up with the tiny a$$ cheap remote? I can't ever select anything with convenience. I typically do my due diligence before purchasing something like this too. Ya got me Vizio.

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      Sales & Marketing

      Reviewed July 31, 2026

      Swear to god whomever made this tv needs to be ran over by a dump truck. Absolutely the biggest scam of a t.v. Never have I ever gotten so pissed at something that it makes me lose my shit. Whose idea was it to put ads on a t.v and have such shit connection. I hope to god someone sues the crap out of Vizio or Walmart for selling such a pierce of trash electronic. You can't even watch TV without having an account that makes you put your card info before you can even use it.

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      TechPrice

      Reviewed July 29, 2026

      This TV really SUCKS!!..It won't stay connected to my Comcast internet provider. I have to constantly re-enter my Wi-Fi password sometimes all day, I had it with this Janky Junky Cheap TV...It's worse than my old Roku...This little, small Raggly remote control. It's so damn small, to where you can't operate it with one hand because the buttons are too close together to where you can't identify what button is what!!..NO! Satisfied Star Ratings, I'm buying another Samsung.

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      Reviewed July 24, 2026

      Vizio remote is just junk. Replaced remote twice and found the new remotes to be as dysfunctional as the old ones. Try to pause a show. Press the remote 6 times to get this done. Press lightly and nothing happens. Press firmly and you will return to the show that you watched an hour ago. Want to change channels? Press once for nothing to happen. Press again and the highlight moves through 3 icons, and on and on. Keep away from this product for your own good! Why did Amazon sell over a thousand Viso remotes in a month. It's because they don't work!

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      Contract & TermsCoverageStaff

      Reviewed July 18, 2026

      I bought a Vizio TV last December, and it broke down in March—just after the three-month return period had expired. I contacted the manufacturer directly, but they claimed there was damage to the lower-left corner of the screen and therefore refused to repair or replace it. I don’t recall damaging the TV at all, and even if it had received a minor bump, a television screen should not be this fragile. When I was growing up, my parents could buy a Sony or Panasonic TV and use it for decades. This Vizio TV lasted only three months. In my opinion, this brand lacks both professional integrity and a commitment to quality craftsmanship. The company deserves to go out of business. I strongly advise everyone to avoid this garbage brand—you’re much better off spending a little more on a properly made television.

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      Reviewed July 9, 2026

      Set up is a nightmare… absolute nightmare… They’ve partnered with Walmart and it takes soooo long to set up. Screens keep lagging… REQUIRES you to download an app and it’s so 1/2 assed. Walmart ruined anything good experience I’ve had with these TVs. Love the product… Set up… total nightmare. Will NEVER buy another Vizio again for that reason alone.

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      Customer ServiceStaff

      Reviewed July 5, 2026

      Worst possible tv. Worst possible customer service representative help. Worst business model. Complete scum.

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      Punctuality & SpeedTransparency

      Reviewed June 30, 2026

      I bought a Vizio surround sound to match my Vizio tv...they both suck!! Power went out and the surround won't connect to the TV anymore! Tv processors are slow and no updates! Never again will I buy a Vizio product.

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      Reviewed June 30, 2026

      Just went to set up and I need a account with Walmart or Vizio to watch via wifi. So so stupid, Stupid. So back in the box it goes. I have other ones vizio tvs and never needed that for them. But if this is the case bye bye to those ones too. But it works connected to another device like a game system. This is so so stupid.

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      Customer ServicePunctuality & SpeedRefunds & Payouts

      Reviewed June 25, 2026

      I have a 40-inch Vizio for my room and the TV sucks, it's very, very slow, if I'm watching a movie on Tubi and press the rewind button it takes a long time for the TV to start to rewind, it's like the TV is slow to respond to anything. A number of times the entire TV just froze up, the other day the screen was flickering up and down, it turns on slow like what the hell is wrong with this TV!!?? I want my money back but I know it's way too late to take the TV back.

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      Customer ServiceMaintenanceTransparency

      Reviewed June 22, 2026

      Bought a new 65 inch Vizio about a year ago. One day before the warranty went out we stopped getting high def channels and still don’t. Had to call them like 10 times and kept getting the run around and told me they did all updates on their end and was going to send someone out which they didn’t and since I used my warranty by calling them there is nothing they can do. And the remote that came with it stopped working 2 months after we got it. Our old Vizio TVs work better than this new one. Cheaped out on these new TVs that’s for sure.

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      Reviewed June 21, 2026

      Literally only had it THREE months and it just showing this "home screen connection error". Tried every troubleshoot for 3 days and NOTHING. Absolute low quality POS product. Last tv lasted me a decade. This messed up after THREE months. Absolutely pathetic.

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      Vizio author review by ConsumerAffairs Research Team

      Originally sold exclusively in warehouse clubs, Vizio has emerged to become one of North America's top-selling TV brands, offering a wide range of LED-based LCD TVs and available at many major retailers. The company's UHD TVs are the first to include Dolby's high-dynamic range vision technology.

      • LED zones: Superior picture quality is achieved by 16 to 72 (depending on the series) active LED zones that adapt to you to deliver brighter brights and blacker blacks.

      • Smarter TV: With a remote that has dedicated buttons for Netflix, Amazon and iHeartRadio and built-in apps and WiFi connectivity, Vizio takes Smart TV and makes it even smarter.

      • Ultra HD: 4K Ultra HD models have ultra-sharp 2160p resolution that deliver superior picture quality, as well as upscaling for those times you're not watching 4K content.

      • High-dynamic range: The Reference Series is available in 65 inch and 120 inch and comes in amazingly clear high-dynamic-range-enabled 4K Ultra HD, which is the benchmark for superior picture quality. With this TV, you will be ahead of the curve of the possible color spectrum.

      • Wide range of models: Vizio offers TVs in several series for different consumers, from basic models to their Reference Series that has top-of-the-line technology and a cutting-edge design.

      The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

      Vizio Company Information

      Company Name:
      Vizio
      Year Founded:
      2002
      Address:
      39 Tesla
      City:
      Irvine
      State/Province:
      CA
      Postal Code:
      92618
      Country:
      United States
      Website:
      www.vizio.com