Vizio Reviews

Set up is a nightmare… absolute nightmare… They’ve partnered with Walmart and it takes soooo long to set up. Screens keep lagging… REQUIRES you to download an app and it’s so 1/2 assed. Walmart ruined anything good experience I’ve had with these TVs. Love the product… Set up… total nightmare. Will NEVER buy another Vizio again for that reason alone.

Worst possible tv. Worst possible customer service representative help. Worst business model. Complete scum.

I bought a Vizio surround sound to match my Vizio tv...they both suck!! Power went out and the surround won't connect to the TV anymore! Tv processors are slow and no updates! Never again will I buy a Vizio product.

Just went to set up and I need a account with Walmart or Vizio to watch via wifi. So so stupid, Stupid. So back in the box it goes. I have other ones vizio tvs and never needed that for them. But if this is the case bye bye to those ones too. But it works connected to another device like a game system. This is so so stupid.

I have a 40-inch Vizio for my room and the TV sucks, it's very, very slow, if I'm watching a movie on Tubi and press the rewind button it takes a long time for the TV to start to rewind, it's like the TV is slow to respond to anything. A number of times the entire TV just froze up, the other day the screen was flickering up and down, it turns on slow like what the hell is wrong with this TV!!?? I want my money back but I know it's way too late to take the TV back.

Bought a new 65 inch Vizio about a year ago. One day before the warranty went out we stopped getting high def channels and still don’t. Had to call them like 10 times and kept getting the run around and told me they did all updates on their end and was going to send someone out which they didn’t and since I used my warranty by calling them there is nothing they can do. And the remote that came with it stopped working 2 months after we got it. Our old Vizio TVs work better than this new one. Cheaped out on these new TVs that’s for sure.

Literally only had it THREE months and it just showing this "home screen connection error". Tried every troubleshoot for 3 days and NOTHING. Absolute low quality POS product. Last tv lasted me a decade. This messed up after THREE months. Absolutely pathetic.

I have two Vizio TVs that do not work and Vizio couldn't help because they had both went just past the warranty. The first is their 55", model M55Q6L4. That one is down stairs, it won't turn on if temp is below 65 degrees. If it's 67 degrees it turns on, this TV was 1 yr 2 months old and customer service said they can't help. The second is my 65", model M65Q6L4. This TV is 1 yr 4 months old, it's in our main living room. This TV won't turn on at all unless you unplug it, plug it back in and then it turns on like normal. Have to do this every time. Customer service says, "Sorry. It's past the warranty. We cannot help you." Maybe all of these cheap TV companies are the same. Who knows but I will not be buying another Vizio for sure.

I have been having trouble with Watch Free and have been waiting for weeks and it hasn't been corrected. I tried calling but the AI is stupid and you can't talk with a person. They have the worst customer service so this will be the last TV I purchase from them.

Plus, the refund or replacement is taking forever. The customer service or support group give different answers to a problem. It is very frustrating.

Our Vizio tv just stopped working several months after we got it. We put in a complaint but by the hours it took to do that it just started working again. Several months later same problem. Would turn on briefly then turn off, we put in a complaint and a guy came and replaced the motherboard. Worked for another couple months and then I dropped the remote control on the floor and it just shut off the TV and again wouldn't turn on. Not a battery issue etc. You press the power button on the actual TV and it will turn on for about 30 seconds but not respond to the remote. We have had this TV for almost exactly a year and it has had so many problems we are happy to buy a new different brand tv. Also you can't stream Spotify on Vizio so keep that in mind.

Do not buy a Vizio tv! We bought a 65” from Sam’s. Vizio either employees the worst software developers ever or they are just a really sh@$ company. At first I thought it was Spectrum bc it goes down a lot as well but then I realized our WiFi was fine, that this tv doesn’t work because Vizio itself sucks. The attached picture is what comes up all the time! @Vizio quit screwing around with your software or get your act together! You suck!

We have had several Vizio TVs and use it with YouTube, Paramount, peacock, Netflix and Prime. Most work well, but Vizio channels are horrible! Vizio channels need major fixing. We have tried to watch Happy Days, Laverne and Shirley, and several other older shows and they come up blank or cut off so much it is a waste of time! All other things are great but this.

If I could give less than a star, in fact if I could give negative stars I sure would because this company and its outsourced customer service is beyond awful. I bought a new 65 inch TV. Unboxed it and it did not have any screws for the legs stand. I called Vizio to figure out the size and after speaking with an incomprehensible AI I was transfered to a customer service rep who, barely audible or intelligible told me a size of the screw and it was available at any hardware store. I searched and found no screw matching what he told me. Made a guess and when those did work I called back and another customer service rep gave me a different size and then backtracked.

I purchased a 50” Vizio Smart TV and it worked well for a short while. Then the buffering and focus issues began getting progressively worse. I called and was told it was my internet provider or streaming service. It took weeks to have each test their services but they were not the problem. I finally reached Vizio help and the people in South Dakota were very polite and helpful. It seems my TV was never programmed properly so they took me through a reset of the system and, bingo, no more focus problems or buffering...for a while.