Vizio Reviews

E-Series Smart TV HDTV LED TV purchased less than a year ago suddenly, inexplicably stopped working. I spent more money than the TV was worth having multiple experts troubleshoot the TV. The unanimous decision was that it was a faulty TV. Everything else as working just fine, but the TV would not even power on manually. It was a piece of junk, a lemon.

Purchased a Vizio 50 inch 4k UHD tv in January of this year 2017. On October 13th my wife and I were watching tv and out of the blue we notice a thin black stripe on the tv from top to bottom. So I think it's ok, still under warranty. So I contact Vizio customer service and they ask me to take a pic and send it to them, so I did. Next day Vizio writes to inform me that I had broken the tv and that the warranty is void. Really at a loss for words, never again will I purchase a Vizio product.

I purchased a Vizio 60 inch for $748 and less than 2 years there is a black shadow in the left hand top corner. I called Vizio and they said it was economically irreparable that the light went out. I purchased this type of TV and the not the other type for that reason that the bulb/light would not fail within a few years. It is mounted on the wall and hardly used. Vizio offered only $148 discount off another Vizio same size. Why would I purchase another one? I have other Vizios as well and had to call about one of them because I had trouble turning it off/on. I will never purchase another Vizio product.

I usually don't give reviews but I also never had such a problem with a product. Purchased this 70 inch TV model E701i-A3E for around $1500. It hangs on the wall rarely ever touched except for occasional dusting. It lasted less than 4 years, just stopped showing a picture but projects sound perfectly. Contacted Vizio, “Sorry you’re not under warranty.” Contacted Walmart about the extended warranty we purchased, “Sorry but it ran concurrent with the manufacturer’s warranty.” In what world do we live in that a $1,500 television last less than 4 years? I may even understand if there was a lot of wear and tear. I have a 42 inch Panasonic TV that is my main TV and it’s been working for 10 years without any issues. Vizio wouldn't even refer me to a repair person stating it would be cheaper just to buy another television. Well it sure won't be a Vizio!!!

I wish I could give this 0 stars. I purchased a 60 inch Vizio television less than 2 years ago and the entire left side began to go black. The picture was horrid and you can only see half the TV. I called Vizio and their customer service was atrocious. They claim that with any product there is a risk of malfunction and since I was outside of the 1-year warranty there is nothing they can do. According to Vizio it is more expensive to fix than it is to purchase a new TV. So we are out of luck with their product that barely lasted 2 years and they could care less. Never again will I purchase a Vizio product.

I went to Sam's Club and paid $3,500 for a 70" Vizio Television. Had it for about 2 years and the screen went black. I heard Vizio had some recalls on their televisions, so I called and ask if they could help. They told me the best they could do is recommend a repair service in my area and I could pay for it myself. They wouldn't stand behind their product at all but they kept telling me how important their customer satisfaction was to them. I imagine it's only a power board and could be fixed pretty easily. I don't even want it in my house. I am going to buy a Sony and should have bought one in the first place. Live and learn. My 70" will be out by the curb if anyone wants to pick it up and have it fixed. It will probably work for at least a year.

I purchased a brand new Vizio TV about 2 years ago. Today I had no picture so I called, even though the customer service was friendly, they did barely anything to fix the situation. I was offered a discount on a new TV for which I found a better model in the same price. When confronted about this, they told me the price was fair and that's all they could do for a TV that didn't even last 2 full years! I'm extremely unsatisfied with this product and experience. They lost a customer for life and I highly suggest you spend the extra 20 bucks on a different brand because I guarantee it will last longer.

I bought a 55-inch Smart Vizio TV. Took it home and set it up. BAMMM I got TV with no Roku. Yay!!! That was day one. Woke up next day to watch the news and heard this rice crispies sound. You know snap crackle and pop. Then a loud pop and it stopped. So I was watching the news and it made a loud popping noise again. This time no TV. I had a warranty. Called and they came out and fixed it. Cool. I have TV again. Then noticed that the WiFi portion of the TV kept dropping the signal. I thought wtf.

We purchased the VIZIO 65" on December 3, 2015, for my retirement. My husband worked at Super Walmart as a merchandise stocker. He was given the opportunity to work THANKSGIVING DAY for Walmart and receive a percentage off gift certificate for anything in the store. We decided that a new VIZIO television was what we wanted. We purchased the TV and considered it a wonderful and worthwhile purchase especially since I was retiring. We expected that this TV would last well into our retirement. On September 15, 2017, while the TV was on it suddenly, without warning completely shut off and went completely dead and does not power up at all. There was no noise, pop, or tap.

502i-b1 - 2 yo Vizio tv dead! Known power supply problem and they want more than 60% of the purchase price to repair. This is not an isolated problem, it is well known and documented. Their products have nice specs, and are priced well, but they are JUNK! Do not buy anything from Vizio, they are horrible.

My Vizio Sound Bar stopped working after 3 years. Just like that. Kaput! The television we have in our room stopped responding to the remote control. I did all the suggested possible solutions, like resetting the remote and resetting the TV, and I even replaced the batteries although I knew they were not bad. Kaput! Never a Vizio again. Never.

I purchased a 60" Vizio television in July of 2015. I paid a little more and purchased the high end Vizio with the faster refresh rate. Several month ago I noticed a large black spot forming in the lower right hand section of the screen. I decided to try and have it repaired. First they replaced the LED lights but it did not correct the issue. Then they told me that Vizio does not make a replacement screen so I basically have a two year old television that is junk. I will NEVER EVER purchase another Vizio product! End of story!

Purchased E60-C3 Vizio from Costco Dec 2015. Backlighting went bad in one year. With Costco help, Vizio sent a refurbished TV in Jan 2017. Same problem now on replacement! Vizio only response is to offer $100 off a newer model. (Has to have a standalone receiver for antenna reception). Vizio does not stand behind their products! Have purchased my last Vizio!!!

Do not buy this TV. There is no need for the remote to be on your phone. I would rather have a second remote that works than one that loses its connection on my phone. I constantly have to reconnect it and when it is connected the buttons on the app do not work. Let's bring actual remotes back please. Also it is considered a "smart" TV but it doesn't come with any streaming apps and logins, it's basically just a monitor with pretty backgrounds that can't stream shows from your phone.

I bought my Vizio 65" tv in April 2014. By March 2017 I noticed a white 1/4 moon that appeared in the upper right corner then it turned into a full moon. Now there is 4 white moons across the tv. I called Vizio. They did a power shut down. When that didn't work they said sorry nothing they could do. I need to buy another tv. My thought is you pay 1,800 for a tv you should get more than 2 1/2 years out of it. I would never buy another Vizio again.

I purchased a Vizio Television model 500i-B1 in summer of 2015. A few weeks ago we noticed that when we turned the television on the power light would stay on for a few seconds and then go out. We could not get it to turn on. Followed the steps that Vizio recommended and it did not work. Contacted the company and after verifying the purchase with serial number and proof I was told to contact an authorized Vizio repair facility at my own expense. Terrible product. Terrible experience.

My low scoring of this company and its electronics are appalling, especially when it comes to the amount of money you pay and the actual picture quality. I’m seeing a lot of consumers having technical issues like I have been and are dumbfounded by this. The picture screen I have when watching a local station, will go black and you CAN hear the sound, but when you change the channel to the next one, then back, it corrects itself.

About 2-3 years ago I had never heard about Vizio. Now I see the brand at all reputable retailers. I would definitely buy this brand again, and wish I had enough room for a larger screen.

Our Vizio TV is approximately two years old and has been having same problem all that time. Having contacted Vizio on several calls they did not clear up the sound on the tv. They did however, mention that the cable company might need to put in a code in their box! When I suggested to a technician on one of the many trips they made to our house, nothing changed.

Bought a brand new Vizio 55" TV. It was not physically damaged, the box had no rips or tears. Plugged in the TV and the screen was grey with some white lines. Talked with vizio customer service and they wanted pictures to see the TV when it was turned on. I sent the pictures to them and they refused to send a new TV. They claimed it was damaged in transit. How can it be damaged when there are no physical defects on the TV or to the box it came in. He had no response and blamed the retailer. Terrible. I know it wasn't the retailer's fault, but the only recourse I have is to try to replace the TV from the retailer.

We enjoy our television. We don't watch a lot of movies. We enjoy TBN, Daystar, news until it becomes fake. We enjoy pet rescues, home improvements, baseball and football games.

I purchased Vizio's E500I B1 on May 31, 2014. It is in a room that is barely used, so the TV has been used no more than a dozen times since purchased. This past week, I thought I would watch it while cleaning and could not get it to turn on. Went through all of the troubleshooting options I found after exploring online. Alarmed, while exploring, that this is a common problem. I immediately contacted Justin from Vizio's escalation department after getting no satisfaction from chatting online with the manufacturer's customer service person. Justin stood firm to their 1 year warranty and refused to make an exchange or help unless I put out more money. When I asked Justin if I could speak with someone with more authority, he said that he was the end of that line. I will never buy another Vizio product again. Their commitment to their customer is one-sided which simply means that they are happy to take your money and that is it.

VIZIO 55 Class 4K 2160P LEDSmart TV: New TV had for 11 months. Paid over $600. Not worth the price. Does not work as advertised. Sound not good. Picture goes to color blocks. Have to unplug all the time. Also locks up on pic. Worked with support and cannot get corrected. The so-called great apps are mostly odd low standard companies selling home movies. The ones that do have good programming do not work. They are null and void - not existent anymore. Also purchased 24" LED TV. Bad sound and picture. Buy better. Spend little more and get quality.

I bought a new 60 inch television in Feb 2016. By Sept 2016, one side of the television had a dark shadow on it making it difficult to view. I had the TV replaced in Feb 2017 with a "recertified" TV. Here it is Aug 2017 and the TV has lost all picture. I can hear the TV but the screen is black. The "recertified" TV came with a 90 day warranty. I was never given the option to buy an extended warranty on a replaced television. Customer service apologizes for the rep not offering the extended warranty and claims, minus offering a discount on a new Vizio television, there is nothing they can do!

Vizio E60 series monitors NEVER AGAIN. Vizio has replaced our TV three times this year. 2 out of the 3 developed colored lines through it and the 3rd is here working but not sure how long it will last. I asked Vizio for an extended warranty on it and they never responded to my emails. I had to get the BBB involved. Don't buy a Vizio, their products are cheap and never last more than a year or so.

I thought I will buy a new TV. Having a screen problem (1/4 screen black/Vizio)... Instead I called the VIZIO Support Tel# 1-855-833-3221 and the technician told me what to do in just few minutes... Problem solved. If you have problem with any brands, the best way is to call their tech support...

Well this company is a joke, after reading a ton of reviews they all sound just like mine. Got my Vizio Smart TV 2 years ago and tonight it just gets a black screen. What a joke. 2 years old and shot already. Will never purchase any of this company's garbage again.

Vizio smart tv 55inch 1080p freezes up half the time and remote functions don't work half the time. I have to keep unplugging the tv for hours to get it to work. Vizio replaced my tv with another and it does the same thing and they wont give me a refund.

I have a 65 inch smart Vizio tv. My son bought it from Walmart February 14 2016. About 2 weeks ago the tv started shutting off after 5-10 minutes with sound. Called Vizio. Did everything they told. Nothing worked. I then called Vizio. She told me "I can help you with your problem," but it up to me if I want to. She scolded us about not getting a warranty (again this was a gift and we're senior citizens). Then after telling her we have limited funds she said she would offer us a bargain. A 500 dollar repair! Then offered us... after we reviewed her on Vizio in boxed as she asked a 700$ tv with a warranty! We are seniors... a t.v. should not have problems after one and a half years!. She was abrupt and rushed us off the phone quickly. I would never buy a Vizio problem again or recommend them to anyone.

Vizio is officially the WORST TV experience I have had in my entire life. I got this brand to save a few bucks a couple of years ago, and it is already failing completely. For the past week or so the image just suddenly stops appearing and the screen goes black but the tv is still on and the sound is still working. If I turn it off and back on, nothing happens, it turns off and then a black screen every time I turn it back on. Then it works again the next day, but screen goes black after a couple hours of watching. Same cycle a few times now and each time the amount of time the screen works is less and less. I am giving up and purchasing a Samsung. I was never a huge fan of Vizio anyway. It is not very user friendly in my opinion. But seriously, a TV that stopped working after only TWO YEARS?!! I've had old big body tv's made decades ago that never stopped working, I just replaced them with newer tech!!! I'd rather watch one of those right now than a Vizio.

I purchase 2 Vizio TVs Model E500i-B1 in 2014. The first unit completely malfunctioned before 1 year and was replaced by Vizio. The 2nd unit has now stopped working, August 2017, and I was told it is $395 to repair. The remote controls for each TV has never operated reliably. They will work sometimes and then other days stop for no reason. I attempt to play Pandora on one unit, however, the TV regularly loses the signal. Overall, I would not recommend Vizio due to poor performance and quality.

Black Screen. No Video. Nothing: I am highly disappointed in VIZIO and that my set after TWO YEARS of owning is suddenly not working. I expect TV's to work for a while and not die after two years. I was able until 2015 to keep my high school TV going. That TV was a box type and stayed working for 24+ years. This one I got as a gift in 2015 is now giving me issues.

Vizio E60-C3. After only a year and half my television is broken. 10 out of 12 LCD light strips are out. LCD backlights are a known issue with this company. There many people who experiencing the same issues. There are YouTube Videos, ShopJimmy.com, and many other sites with people looking for help with the same exact issue. We should all team-up and start a class action lawsuit against this company, since they won't help anyone!

To start I'd like to say that I realize the Vizio brand is priced low for a reason. I do not expect my ownership experience to be the same as if I had purchased a high-end brand television. I do however expect to get more than 2 years of use from a $700 television set of ANY brand name. We bought a 60 inch Vizio in June of 2015. It's now July of 2017 and 3 of the 12 LED strips have failed on it. After researching this issue I have discovered that this is a common problem on Vizio televisions. This led me to take a closer look at my family's entire Vizio television collection.

My Vizio tv just died. Model e60c3. I have had it approx. 4 years. When I called the Vizio helpline they told me what it would cost without seeing the tv. That tells me that this is something that happens all the time. When I took it to the tv repair shop they said it was the backlight. They could not find one.

I would not say I laughed, maybe chuckled when I read some of the comments because they were pretty much identical to my experience. I bought a 65" Vizio TV and after 11 months it stopped turning on. Ok, that's fine, it's under warranty. I called, went through the fun that is power cycling and a few other steps that did nothing to remedy the problem. The representative said they would be sending someone out to "fix" the TV. I was a little surprised, I was expecting to be told to go back to where I bought it to swap it out. I was told no, that is not how their warranty works.

Bought a new UHDTV from my local Best Buy after salesman convinces me to buy it over a Sony 75" (what's dumbass I was to listen to him) in October 2016. Come 8 months later tv is looks like a strobe light. Suspect the back light is not working. Called Best Buy which are absolutely useless and not willing to help even though they sell this crap. Contact Vizio and they send a "reconditioned" unit to me, after me telling him I wanted a new tv. Assistant assured me it was like new. 10 days later it arrives scratched on the one side. Plug it in Vizio comes up on the screen and everything goes dead. Tried doing restart to NO avail. Call and ask to speak to supervisor who tells me now they will send me new TV but it will take another 10 days. After reading all these terrible reviews surely there must be some legal action one can take to stop them selling these tv's!!! I just want my money back.

The public should NOT have spend money buying Vizio. I bought it 4+ years ago and regret it when youtube app can no longer work. Vizio should have create a new apps that access to www.youtube.com where customers can download and add it to the TV. It is Vizio responsibility NOT blame it on youtube. I have wasted close to $1000 and will never again buy a VIZIO products regardless of how cheap. Give it to me free, I won't want it 'cause it take up by space. I will have to buy a new TV where it is really Smart where I can browse to any site and watch streaming programs.

My TV is great and I love this. I watch 18 hours and sound's great. Get so into the movie. Feel like I'm there. Good picture and never cuts off.

I have been very happy with my Vizio smart tv and found it easy to set up and program. The value was the best of any others and the picture and sound are very good. I would not hesitate to purchase another one anytime.

This tv was bought in 2006 and it is still got the same speed, clear picture, and the volume is still working to this day. The only problem that I found was their remotes because the buttons just stopped working one day. This brand is actually great. I would recommend over most TVs but make sure to buy an extra remote.

After 2 years and 10 months of operation in a single location with no stress, our VIZIO E 500-I 50 inch TV, for which we paid $580 plus tax, malfunctioned and delivered only the top 80% of the picture in focus. VIZIO so-called customer support was slow to respond, determined that the TV was unrepairable, and after much prodding offered me a whopping $50 discount on another VIZIO TV, since mine was 10 months out of warranty. On reflection they characterized that as "final and fair" and so all I can tell you is do not under any circumstances buy a VIZIO TV -- their products are faulty, they do not stand behind their products and they are rude and insensitive to consumer needs.

Vizio make outstanding televisions and prices are great. Since my first Vizio bought I've never been let down. Great picture, easily programmable, by far the best ever. Great technology. Awesome.

It's not easy to connect USB or Bluetooth wireless. The product's remote control is the most aggravating. Somehow it malfunctioned so the HDMI internal connection hardware does not last, is loose and very sensitive.

It has great performance, value, and appearance. Love the size 65". Crystal clear pictures with 4K Ultra HD. Has backlighting that increases contrast and color consistency. Has built in Chromecast and Wi-Fi connectivity where I can stream Internet entertainment with this Smartcast E-Series LED home theater display. Great sound and works with a compatible iPhone, iPad, Android phone or tablet and Chromebook. Also, Vizio SmartCast apps. We have had this TV for three and a half years with no problems. My sons have had a Vizio for 12 years with no issues. Great quality at a great price.

We tried a more expensive tv than Vizio and while the picture was a bit sharper, it took almost five minutes to go on. Also, while the quality is not as sharp as the more expensive brands, our Vizio TV has very good color definition. The picture is consistently clear and the remote is not complicated to operate which is important to me as I am technically challenged. Overall a very good quality television for the price.

Excellent TV; not a problem yet in almost around-the-clock use since December 2015 through April 2017 (so far). Has required no adjustment, and the picture has been great with Cox Cable, as well as Fire Box and others. Great color and clarity. The only negative feature is that it projects the sound back behind it. We added a sound bar that corrected the problem of it "booming" into a bedroom on the other side of the wall while being relatively subdued in the den where it is watched; and that was an additional $150 solution, made by another company. If the sound projected to the front of the unit instead of behind it, it would be perfect.

We bought our first Vizio TV about 4 or 5 years ago. It has held up well and we have not had any problems with this brand at all. The appearance is pleasing, the price is appealing to all, the picture has always been clear and sharp. We would not hesitate to buy another Vizio TV.

I purchased this television because of its low and affordable cost. I have owned it for about five years with no breakdowns. The picture is of clear high quality and sound. Superior service too. I would highly recommend this television for anyone to purchase. I definitely would purchase this brand again.

The Vizio TV is an awesome one. I have a 55" Smart 1080 HDTV. The picture it gets is crystal clear and the sound is amazing. All the functions it has are awesome with a remote control included as well which is easy to program and to understand. It is the best television I have ever used. I used to be a Samsung man, but now I love my Vizio! They have won me over!!

Vizio offers many sizes to fit individual needs. I feel it is a great value for the money. The picture is very clear and the colors are quite good. I've had my 32" HDTV for over 4 years and never had any issues. I would recommend it to others.

We have a large screen TV, the volume goes up very high if you need it, the television picture is very clear and it is very easy to connect other devices to it. Also, the color is perfect and we're very satisfied and pleased with this model.

Everything is just OK about Vizio. The picture's just average, functions are average, high volume is loud rattling TV. It's a little slow. Is the smart-tish TV. The screen size is fine but not real bright. Remote control's small, not very cool and are use the little bit bigger buttons a little easier to see.

Good size and excellent HD picture. The only problem with this tv is it is difficult to came and figure out settings. Sometimes the music is so loud you can't hear the words people are saying which is very frustrating. We've gone into menu and settings but can't fix it. We also cannot turn on the closed caption.

We have had this TV for 5 years. It has given us no trouble and we love the picture quality. We would definitely buy a Vizio unit again.

My experience with Vizio customer service was very enjoyable, inspirational as well as educational in gaining necessary information to accomplish personal customization features within the television settings. I currently own a 32 inch Vizio HDTV for 6 years now and have no problem with it, aside from YouTube app no longer available because of television model. Also, screen size is doable, graphics excellent, and flexibility of remote and additional features are off the charts. In addition to this, when first purchased from Tiger Direct, also received warranty which is over now. Anyway, their Customer Service is outstanding, very understanding, courteous and professionalism shines through in their tone and manner. In conclusion, from above mentioned areas have surmised that Vizio are really exemplary in providing today consumers with great products.

We have had 3 of these and for the price it has a great picture, sound and look plus many more features. But it is hard to keep the screen clean and there is the usual problems when the TV is ready to die. I really wish that there was soon built in surge protection as that is we lost a few TVs and other items. The portable surge protectors we use are about worthless as they come.

I am very pleased with the quality of this product. And the price is unmatched for the superior quality. It has all the bells and whistles leaving the consumer wanting for nothing. Ability to find remote when lost. It's also easy to use and hookup and has beautiful picture.

After an exhaustive research of best features to have in a HDTV, Vizio offered the must have features and more. Picture is great and price was perfect. The model I chose had every feature I was looking for in a HDTV.

After two years, the Vizio went on the blink. For a while, I could do the reset: unplug the TV from the electrical outlet, hold "on" button for ten seconds then it would come on again. This worked for about three nights. Now the TV will not come on, therefore, I decided it's time for the recycle bin. You get what you pay for and I realized this when I purchased the Vizio. No more Vizio for me. Before you buy, check the ratings. I would not purchase a Vizio unless it's for a child room or your college student because the Vizio will probably last as long as two years based upon my experience. Just Google Vizio to get others input.

Wouldn't buy this brand again. Picture not always clear and be watching show and the picture will get smaller until it has to search out channel again.

I have had this television for 5 years and never had a problem. It was a good value and had a beautiful picture and I would recommend this product to family and friends.

I have 3 Vizio tv's, one of them being a 3d smart tv. Years of trouble free service without a hitch. You couldn't want for a better value.

Youtube stopped working after 1 yr and I can't even play Youtube video. I have to connect and disconnect multiple times and then I am able to send video from my mobile to TV. Their TV sucks. I am going trash this POS TV soon.

This Vizio has near perfect picture, crisp and clear still. It puts my tube tv to shame. It's 7 years old and is still like brand new condition in quality and clarity.

Vizio has performed well and has features that we enjoy. The colors are great and at 65" we can view all programs well. We have had no problems.

1000 dollar lost - I bought a Vizio 60 inch TV and like everyone else my right side of the screen is going black and because I didn't purchase an extended warranty they won't help me and on top of all that they got an attitude like I did something wrong by buying their product. Then they have the nerves to say, "We can give you a discount". Thanks but no thanks. I will never buy a TV from their ** ever again. The manager name was Barry. He sucks ** when it comes down to customer service.

I own a Vizio 48'' smart TV and it works great, has a nice picture and good screen clarity. It's just plain black though and I would change the fact that I have to get apps from the Yahoo store. They do not exactly have a huge selection.

For this price category, you can't go wrong with Vizio products. You can't beat the value with Vizio. They give you optimized features and quality for this price point. They are top notch and I have no complaints, no issues. Ever. To have expectations beyond what they deliver is not fair or realistic-- for the top of the line features, you would have to enter the next price bracket. And I have purchased 5 Vizio TVs and three sound bars. No regrets. They all still operate like new, even at 5 years old. They are TVs-- they change every few months. I know there are 'newer' and enhanced features in the market-- always are. Have no motivation to make a change and personal finances are such that could buy any TV in the market-- but not a "viewing experience fanatic" where I would chose to pay ridiculous prices for televisions. They hover just below that price point-- and I pick them every time.

The Vizio TV has a great price point and is easily comparable to any TV presently on the market. It has all of the peripheral hook-up points needed for up-to-date multimedia including Wi-fi. It is slim, durable and has a fantastic picture. We've had Sony, Toshiba and many other brands but this one is the best overall. We've had our LED TVs for three years and the picture is still as sharp and crisp as when they were new. It is simply the best for the money.

I really like the fact that Vizio is easy to program and has never failed me. My Grandkids bought this TV for us and it has been an excellent choice, it has lasted several years.

I prefer Vizio over other brands. It is the only brand we purchase and the TV last so much longer. We have also been told if something goes wrong with TV Vizio is much easier and less expensive to fix than any other brand.

We have actually had this television for several years and we have not had any issues with it only the cable providers. Typically when you make a television purchase you want to stay away from the least known brands (at least I never heard of them). The television cost was far less than the competitor and we took a gamble and are happy with the results. We have DirecTV and for some reason we had difficulty programming their remote to the television but I looked at that as more of a DirecTV issue among others. All in all I am very happy with the television and I'm sure anyone who purchases it will be just as happy.

I bought a Vizio smart TV and little did I know that it wasn't that smart. I thought that it would do more than it does. But I can only get Netflix on it and cable TV. Everything else I have to pay extra.

This Vizio TV from Walmart is as good as when I purchased it 4 years ago. Very good quality, sound, value, look. I'd definitely purchase it again. It's great.

When I originally purchased my Vizio TV for $350. 1 1/2 years ago I couldn't get it to connect via WIFI to play Netflix all the time. It would go in and out. So because I only had the one tv at the time I decided to just connect it directly to the router. I thought it was the internet provider I was using at the time. I have since moved home and we already have a TV connected directly to the router in our living room. I thought I would connect mine via Wi-Fi in my bedroom. It can't find any networks. After calling customer support and having them walk me through a few steps, he told me I had a bad WIFI card. He also said I was out of warranty. This was frustrating since I didn't really get to use it yet. What a waste of a TV. He told me he could send someone out to fix it at my expense. I explained that it wouldn't be cost effective since you can almost purchase a new one nowadays at a reasonable price.

The tv looks great and it was on sale so that made it better. My husband picked it. I would have gotten a smart tv. The color could be better and we have had some issues with the sound. But it was an good deal.

I bought this Vizio when the brand was unheard of and it still works the same. My son was in elementary school when I bought this television. Flat screens had only been out about 5 years and I had never heard of Vizio. Our television, all 32" of rotund extreme weight and worsening picture was only 6 years old and the audio had died completely. It had an impeccable brand name and I had little money (newly single parent) to replace it with. I saw an ad for this Vizio 32", flat screen, at an unimaginably low sale price at Walmart and figured I could always return it if it was awful. My son is now 25, I am still short of money because I work for the state, but my Vizio hasn't changed one bit from the time I bought it, great picture, great sound, easy to plug anything into it, and light to carry. It is an impeccable brand name now.

I feel Vizio could do much better. I have a Vizio myself and I would prefer a better TV. I look for size, color, caption, high def and much more.

My TV is beautiful & gives a fantastic picture, but the audio is bad - we had to buy a sound bar which made it almost perfect. This TV is about a year old and turns off at times all by itself. Vizio doesn't have a reason why this is happening. It's a good TV but may be going out now.

My TV did not cost much. I always shop for a bargain but also the brand has never done me wrong. It is a smart tv, 32 inch, great HD and connection to Netflix and Hulu. Awesome.

A reliable TV that does what it's supposed to and does so consistently for a reasonable price. It can't be beat. The screen size is what it's supposed to be, it has a great picture, and you can get models with all the extra bells and whistles of higher priced brands but for a more affordable price. I have two Vizio TV's, one I have had for 10 years and never a problem. Both are still like brand new. I love the slim design, the way they look in general, and the options you have to adjust the picture and set viewing preferences. I really can't imagine buying a more expensive brand and getting anything that much better. Definitely not anything that would be worth the price difference.

For the most part, Vizio has good TVs. I've owned my Vizio E series 42" set for about 5 years. It's been a good TV. I'm getting ready to have some repairs to the backlights done soon as some have gone out.

We have had this TV since the Bucs won the Super Bowl and not one problem. The color is great. We have had other brands and had problems as soon as two years.

Although the TV is approximately 2 years old, the picture and sound quality are great. The colors are vivid and close to the true shades as seen by the human eye. The sound comes in very clear and the volume is easy to hear, even when it is adjusted to play at a lower volume. Finally, the price that was paid did not place a tremendous burden on my budget. Saving for the purchase did not create any unusual hardship. Vizio constructed a great product. My experience was interesting.

This Vizio tv has a bright and clear picture. The tv screen is large enough where you can sit far enough away and see the screen. Never a problem with this tv in the 4 yrs since I've had it.

I own three Vizio TVs from 32 to 55 inches. My oldest Vizio tv is six years old. Never had a problem with it or with the other two I have purchased since then. Also, Vizio makes it so easy to hook up your smart tvs to your satellite service and to your wifi. I am a 62 year old female senior citizen and I hook up my new tvs by myself.

I love this brand but I hate when the sound goes out. The Vizio brand really need work on the sound. I have 3 TVs and they have all had issues with their sound.

It needs more programs. Have a hard time adding channels w/w-o antenna. Also, cannot merge to any video outlet even so it has a usb outlet.

The Vizio products are very well made and have had high reliability in our home, price is always reasonable, as well. Price point and quality are excellent.

I love the tv. Bought as my first flat screen and it's a smart tv. I love the features it offers. The picture is clear and not grainy and fills the whole screen. There's no scrambling or soft pixels. Also, easy to hang and volume is clear. Strong colors and crisp sound.

I have one and it outshines the rest. The distance of my screen means clarity. Lifelike characters are basically a real-feel experience.

I own this smart Vizio tv and love it. If you are in the market to purchase a tv I would recommend this one. It does almost everything for you and worth the price of it.

I've had this TV for over five years. I bought this at Costco and have never had a problem with it. It's not a smart TV, but I have a Roku stick and it's great. Also, cost to quality ratio is very high and the TV is just enough for me and my wife.

1st Vizio is 10 yrs old and we never have any problems with it. 2nd & third tv are not that old and same applies to them. Excellent size for our manufactured home.

I have not had one ounce of trouble with Vizio and the T.V. is over 5 years. I would recommend Vizio brand to everyone. It is built to last.

I like that Vizio offers different sizes within their model lineup! This allowed me to purchase the same brand and install a variety of sizes throughout my home! This consistency in devices and quality that Vizio provides gives a much appreciated viewing experience. The Smart TV features are consistent in all devices and the HD picture quality is superb! I will continue to purchase Vizio when upgrading in the future! Love having Vizio as my consistent choice in my home!

So this is my brand new refurbished TV that took three weeks to get to my home. Then I've been without any TV unable to access my baseball package, also unable to stream $200 worth of concerts that I just paid for until this morning when this one arrived. Within two hours of receiving this refurbished replacement television this is what my screen looks like now. We have contacted customer service at Vizio and even went above the first gentleman we were talking to. They have left us with not many options and waiting another 7 to 10 business days and then another two weeks to have the TV delivered as the delivery company takes two weeks as well. When people do this to people they should be compensated immediately. They should call the local Best Buy that is two blocks from my home and buy me a new television that I can install right now.

14 month after I purchased my Vizio E-60 C3 from Best Buy, I started getting dark streaks on the screen. When I called customer service they put me through the reset dance. When that didn't work, they said TV was past 12-month warranty and was cheaper to buy a new one than fix. After going round with CS rep she put a supervisor on. He told me the same thing, He asked if I bought an extended warranty from Best Buy, after I expressed my disbelief in their lack of customer service, he offered me a discount on a new TV. Why would I want to spend another $800 for a TV only to have it last a year? How this can continue after so many complaints is unbelievable. Do not waste your money on a company that does not stand behind their product and then has the audacity to try and sell you a new one.

The coaxial male connector wiggles around and ready to break off. They (China-Vizio) did not put a nut on both sides pointing straight out so it would not have tension on it. Very poor design. Now we have to use the HDMI connector and more channels to use high definition connection. Thank you for reading.

Plain and simple Vizio sells an inferior product, they know they sell an inferior product, and they do not care. After a year and a half my picture crapped out on me. Called them and they offered me $200 off the same tv. Funny part is it turns out to be the same price I paid for the broken tv. Asked why they do not stand behind their product and after fumbling around with several BS answers they just said "our offer is fair and final". Fair? Really? I buy your product. Said product does not work after a short time. Their answer is buy a new one. Great customer service and way to promote your product. I told the very condescending lady to shove the offer where the sun don't shine. Buyer beware. Vizio is garbage!

I purchased a 43 inch Vizio HDTV from Walmart in February 2017. In June, I placed the TV on my bed, moved my dresser, and placed the TV back on the dresser. I disconnected the Firestick from the HDMI port and turned the TV on. The screen is cracked centered at the site of the HDMI port. I call the customer service line to file a claim since it is under warranty. I am told to send pictures to an email and a response would be received within 24 hours. 2 days later, I call back only to be told nothing has been reviewed yet. I was placed on hold and then told I just needed to purchase a new TV directly through them for a discounted rate. They do not repair screens. When asked why I was not told that from the beginning, I was told I did not tell them the screen was cracked. My response was what was the original call for then. They said there was something wrong with picture. At this point, I was furious and did not want to argue any further.

Purchased the television serial# LFTRPUAQ1401751 less than 4 years ago. TV turned off and will not turn on. Customer service representative said that Vizio products only have 2 year factory warranty and that it would not be cost effective to fix. My TV is now a large paper weight. Terrible product and terrible service!

We purchased a 60-inch Vizio TV. Within 1 year right top screen goes dark. Just 2 weeks out of warranty. No help from customer service. Now whole right side of screen is dark. I have a 60-inch Sony in our den that is 6 years old and still works great. Will never buy a Vizio again!

My review is pretty much the same as the other reviews I've read here... Vizio televisions are the worst ever, as is their company's customer service, OR LACK THEREOF!!! I had my television for a little over a year. It was a bedroom television and not used much. All of the sudden it just died, no power. After their ridiculous "reset power fix" failed, Vizio said there was nothing they could do, I was on my own, it was out of warranty. Something should be done about Vizio selling faulty products. l can't believe I spent my money on this television for it to work for only a year. I am extremely frustrated that Vizio is getting away with treating consumers this way!!! NEVER EVER WILL I BUY A VIZIO PRODUCT AGAIN!!!

Vizio refuses to solve customer concerns. Four months ago, I contacted the company because I was unable to connect to Netflix on this Smart TV. Vizio blamed Netflix and Netflix blamed Vizio. Still no connection between what our supposed to be partners after hours spent on trying to diagnose the problem. Vizio reps say that the model that I own frequently lands this complaint. The model number is E43C2. In addition to the money that I spent on the TV less than two years ago, I continue to pay a monthly fee to Netflix. This is very substandard service. No one seems to care that customers are being ripped off. Who is responsible for making sure that what customers pay for is actually delivered? Apparently no one.

I bought a 60 inch smart Vizio tv. Spent over $3000 because it was a smart tv and I wanted to get on YouTube...show it on the box and everything it doesn't support YouTube and when I called customer service I spoke with Ed employee number **. He was rude. Said "Too bad. Buy new equipment." I will never buy Vizio again and I won't be recommending this to friends or family.

Vizio 55" 1080p (E5501-B2B) - I bought this TV March 3, 2015. Here it is June 2, 2017 and the backlight is not working on the television. I have tried everything unplugged replugging. When I contact Vizio customer service they tell me that there's nothing that they can do. I want to file a class action lawsuit! I have read very many reviews saying the same thing that I am saying. They have distributed products that are faulty. If there is anyone else that would like to file one as well please leave your information.

This is the second Vizio tv to just stop working. The first one I just wrote off because it was a 32 inch and was somewhat inexpensive. It can only happen once right? No. I bought a bigger one and both only lasted less than a year before they gave out. This brand is garbage. My Samsung's have never failed. I will replace with a Samsung. Beware. I'm telling you they are pure junk.

First off I bought this soundbar (SB4051-C0 Soundbar) refurbished through Newegg. This product should have the backing of its company, and be free of major defects. The only issue with this product is the ding on one of the satellite speakers, and the product has the bass set way too high. After one month of use, There has been a issue with the soundbar disconnecting from the system and being unresponsive. (white and amber light) At first it was fine, now it just stays in this state. There is no documentation of this issue, and no response from Vizio.

Purchased (P502ui-B1 55" G4) 2 years ago from Costco for $700. Worked great until it died. After researching found Vizio has flawed internal boards that fail after a short time. After much research with Audio visual, experts were told not worth it, trash it and buy a new TV. Called Customer service and it's like talking to Andy from Mayberry, "everything is great and we never hear about these problems... yours must be special". R-I-G-H-T. Very disillusioned that these companies lack pride and make things that are disposable to pollute our environment, so they can stack up in some dump and we can all buy tv's every two years. I remember having a tv for 10 to 15 years before they died. Vizio won't last!

Just out of my one year warranty and my bottom right of my 60 inch E series TV went dark. Looking for a repair I called Vizio. Went through proof. Was told to trash it. Please look up about their TVs. This is a common problem with MANY models. Yes, they offered $100 off of my next purchase of the same series, but really. For the price... With no way to fix I'd rather buy from a maker who is willing to repair.

Working on third replacement Vizio TV. Latest one arrived about 5 months ago. Opened the box, plugged in DirecTV, plugged into AC and we're off to the races. Live in rural Colorado, nothing other than DSL line so I had no occasion to try the Netflix, etc. apps. Trying to use apps, discovered this thing requires an Android-type device to make it go. I can't use it as-is since I need something with the needed stuff already on board, not run by a phone. I still use my flip-phone from several years back since all I need is a phone, not a pocket-entertainer-gaming device. Seems now I have to get a new phone ($200 or so) to get this Vizio piece of junk to work. Got a friend who has fiber to download their app on an Android. Tells me I've lost internet connection, lists other problems, then shuts off. Found tons of app complaints on Google Play, all describing the same and other problems. Bottom line, if all WERE okay, the app is still useless.

Model E40-D0 TV - I purchased a Vizio TV in September, 2016. It is still under warranty. About a month ago the screen, while watching TV, would turn into a two-toned pixel filled psychedelic image that would render the remote control specifically for this TV, useless. I contacted Vizio through their website and received an email with very clear, easy-to-understand directions to resolve the matter. It worked! The TV didn't pixelate, various emails went back and forth with praise and thanks and then I received an email from Vizio with a case no. Then I received another email with the same case no. and then I received another email with the same case no. Then two weeks later the TV pixelated, for lack of a better word, again and continues to pixelate.

Purchased 2 smart TV's in 4 years, both one month after warranty exp, sound starts goes up/down frustrating when you are trying to watch something. Contacted Vizio and their only response was maybe buy a soundbar or they repair for $350. This sucks or buy a new one. This is not you want to hear when you have put out so much money. Contacted Sam's where they both came from and of course I did not have the receipt. But even if it was after the one year warranty it was on me.

I bought a refurbished Vizio tv from Walmart online. The tv has HDMI's that are overheating therefore causing anything it plugs into to overheat and stop working. This tv was giving me problems within six months of buying it. It locks up and you have to manually unplug it as well. I called Vizio and they lied and said it was sold to an unauthorized seller, referring to Walmart. Walmart says that Vizio is not telling the truth. Neither has agreed to buy or refund my money even though it destroyed a firestick and a Roku2. Never again will I buy from Walmart online or especially VIZIO. The worst customer experience ever and a horrible brand tv. This should not even be a question to refund because aren't tv's supposed to last a long time. I am no longer a customer. Tell others to not buy a VIZIO.

I purchased a 22" Vizio TV, January 2014. Less than a year after purchase, I saw an odd "line" running straight through the picture. They hassled me a bit but it was under warranty and supposedly they sent me a new TV. A few weeks ago, when trying to turn on the TV w/ the remote, the power light was lit but nothing on the screen. I unplugged it, plugged it back in and it worked... Only problem is, that's what I had to do to watch it until last night. After an online chat and resetting the power button, it worked. Only once. She suggested taking it to a repair shop. Hell, it will cost $100 for someone to tell me that they can fix it for $75 and I paid $128 for it. Never Vizio again. I just ordered an LG "19 for the same price. I've had a 42" LG in my living room for 8 years. Zero problems...

43" smart TV - perhaps the TV is smarter than I thought... Less than 5 months old starts melting at the corner by power indicator light and the LED screen cracks from the heat. Support@Vizio repeatedly claimed I accidentally in a condescending tone smashed the screen of a perfectly good TV so I could make a claim on it... claim denied. ** them in the ass!!! DON'T buy a Vizio without at least a 3 year independent warranty... so you can avoid their scheming, scamming, chiseling **... because their 12 month doesn't equate to nothing but **.

60 in Smart Cast interference buzz then DOA - Bought this at Walmart for $250. Didn't say why it was marked down now I know. A return or someone was able to return it without a receipt showing serial #. I haven't looked to see if the #'s match to the TV and box. It lasted about 3 weeks. It would buzz between YouTube videos several times I had to turn off PC and TV. Then it didn't turn on anymore. It would light up but power down nothing on the screen. I am in contact with Vizio and it will be repaired. The store is giving me 90 days instead of 30 (electronics). I wanted to exchange it but they said I would have to pay the difference. So they are admitting there's a problem with Vizio. I will likely take it back.

Bought 55" TV from Walmart almost a year ago. Message keeps popping up, resolution not supported, ugh. I had cable check this and audio design company check this, was told it is the TV. Vizio keeps telling me "you have to have cable co. go in and fix resolution..." Not true. I switched cable boxes that never showed this message on my other Vizio and surprise it happened again. They won't own up to it. Argh.

First off I am on my 3rd replacement TV from Vizio. Of course again I have another issue with my TV. But this time they are doing everything possible to not give me another replacement. So my first TV I got a refurbished TV that had a ton of dead pixels that showed up randomly and half of the back light would just turn off randomly. Then my brand new replacement TV got stuck into a mirrored state where the bottom half of my screen turned into mirror of the top of the screen... So now with the third one I got. A week after I got it I noticed that I have 4 dead pixels that were not there to begin with. The bad part is they are small so it is really hard to get them to show up on camera. They are definitely there you can easily see them in person. I have also been having issues where my screen takes upwards of a minute to turn on. It also restarts and power down randomly.

I bought this (VIZIO M-Series) and used this very very little since 2013. I have had trouble with connectivity since 2015 and though VIZIO has good responsive support, that does little to provide help and fixes for a defective tv. I would be happy if I could use the smart tv portion, paid for, and desired, but no luck. They give you ONE year warranty. Be wary. Don't buy a tv if you want to know that your money will last a decade or more on most other TVs.

So let me start off first by saying I purchased a 70-inch E70 Vizio TV from Walmart. The TV had a great picture but the problem was the screen kept getting white spots and dark corners. Long story short, I went through 6 different TVs through them and they even upgraded me to a newer model which also broke down within 6 months. Each time Vizio was great in sending me a replacement but the last time they gave me a new TV they only gave me a 90-day warranty instead of the full 1 year. This company seems to be good, but their product is a POS! Don't ever buy a Vizio if you want to have a TV that will last. I am not kidding 6 different TVs and each one of them had different problems within 6 months of getting the replacement each time. I will tell anyone I know to never buy a TV from Vizio and take my experience and don't make the same mistake.

This is not a customer-oriented customer. Buy anything else, don't buy Vizio. I bought 3 TVs from Vizio.com. One of them arrived with a severely damaged screen. Because I called outside of their 2 week return window, they said "sorry, can't help you." Then they tried to sell me a new (but discounted TV). When I asked what I should do with the damaged TV they sent me, the Vizio customer service rep said "I don't know, maybe take it to an electronics recycling facility." Wow. $800 bucks down the drain. This was my 6th TV that I've purchased from Vizio. Never, again. Vizio is no Amazon and it was a mistake to buy from them and expect the same level of customer service and quality.

I HAVE A E65-C3 Vizio tv that will lock up when turning on after firmware update version V1.4 23-FHD. I have to unplug power and reboot the tv in order for it to turn back on. Later after Vizio replaced all three circuit cards and again the update followed 3 days later the same thing happened. I later found out it was due to the DATA On/off function was turned off and the only way I could get the tv to turn on properly was to keep the data ON to satisfy the function under system info. The Data on is used for their 3rd party marketing to find out what customers are watching.

Don't buy any Vizio products. They are not helpful and helping to resolve your issues that you have with your purchase or product. The only thing they know how to do is keep apologizing and saying they understand but yet if they really understand they would try harder to fix the customer problem instead of saying they can't. What is the point of having a manufacturer's warranty on something if they don't do nothing about the program. What is the point of buying a warranty for your expensive products if you can't get them fixed. This company don't want to do anything for their customers and this will be the last time I purchase a Vizio product or recommend a Vizio product to anyone ever again. I'll stick with LG from here on out.

Just like most of the reviews here, I had a terrible experience with this company and will never purchase a Vizio product ever again. My TV was just over a year old, and then the black screen of death hit. After multiple emails and severals phone calls, they offered us the same TV for $20 MORE than we purchased it for. They called it a discounted offer after refusing to accept any responsibility for the problem. I too had the issue checked out by multiple 3rd parties. All responded with the same speech. "It is a known issue with Vizio televisions". Lesson learned: Stay away, far far away from Vizio products.

They called to advise me they'd shipped a part to my home address on Tue. Why my house and not the local technician? More on that later. Anyway, I was to call them once I received the part, whereupon they would IMMEDIATELY contact the local tech, who in turn would call me and set up an appointment. They called twice the next day, Wed, asking for my address (?), which of course they already had because they'd shipped it already. And they asked me to call. This time I got someone in Illinois rather than South Dakota. They told me the information was not correct, and it would be shipped to the local tech. That makes so much more sense. More on that later.

I just had a power outage. When the power returned everything else on the circuit turned back on except the TV. The TV is more than a year old, so I'm screwed. It should have been build to withstand this common occurrence.

Purchased our TV for $799 in January of 2015. Today, March 28, 2017, we got the, as referred to on the internet, black screen of death. My husband contacted Vizio and was told it could not be fixed and offered him a coupon towards another TV. I researched the problem and it seems to be an epidemic. The TV should last a lot longer than it did. They seem to go black just outside of the warranty life. To me, this one reeks of a class action lawsuit.

My at the time 18 year old son paid his hard earned money to buy a Smart tv. He picked Vizio because he thought he was getting the best. He spent over $500 for this tv. 4 years later the screen goes black, perfect sound no picture. I called Vizio; I was told it would be better to buy a new tv than fix this one! So $500 tv's from Vizio are only good for 4 years??? From what I've seen this backlight going out is a common problem with Vizio. Not buying another Vizio tv, they didn't even offer a discount!

If you get anything out of this experience of mine I would just tell you to stay away from Vizio. I purchased the M55-D0 on February 17, 2017, and I received the TV on February 22, 2017. For the first 5 days the TV was perfect everything ran smooth games looked amazing on it, however on the 6th day it all changed. I was playing a game and the screen started having a bars look to it and then a checkerboard look and then the screen just went black. It did this multiple times I tried to reset it and it happened during the reset. I chatted with Vizio at first and that went awful they didn't understand the problem, I then called and talked to them and they asked me to send them pictures of what was going on. I sent the pictures that night February 28, 2017, I ended up sending the pictures 4 times before they finally sent me anything back saying they received the pictures.

I purchased a Vizio television on December 19. Three days ago the whole television was filled up with lines. I called Best Buy and they informed me that it was a Vizio issue. I called Vizio and was told the television had been hit with an object and had damage and will not fix. I called a third party who informed me that there was no physical damage and that the tv is defective after he ran a complete diagnostic test. I called Vizio and told them I had a third party inspect the tv and they stood by their lie even after I faxed them the result of the diagnostic test. I will never buy a Vizio product again.

The TV doesn't seem to be anything great or awful for the most part, just ordinary but the price is great. When I first got the TV and had it turned off, it started turning itself on. Then the cable insert fell out. It was under warranty and a technician came to my house and replaced the entire panel so it should be good as new.

I purchased VIZIO 5.1 SmartCast 40 inch Sound Bar from Best Buy and had Geek Squad installed it in my bedroom. This unit has been giving me problems and so I brought this issue up with VIZIO. Please know that I am still protected under their manufacturer's warranty because I bought this unit back in October 2016. After so many back-and-forth calls and unnecessary tech support sessions/discussions with VIZIO, I am being told by VIZIO that they would not replace this unit because they are not sure when will they have the same product available. So the only option I have available is that I should send this unit back and get the refund. They will not refund my installation fee of $150.00 that I spent with Geek Squad. If I choose not to take their refund, I will have to contact them periodically to check if they have this product available or not.

I like the brand and trying to stay brand favorite, several times I have experienced no sound. I checked the book only to find out that it's a common problem. Well I don't like it. It's beginning to happen more often. We have to turn the tv off and then back on with the remote. I usually turn off from the side button.

Vizio is not outstanding, but it is good. It works well, but has a few issues. The 55in TV picture is crisp, but power cord needs to be better. Has issues with picture going dark and only being heard, then it comes back after moving it and playing with the power cord. The remotes buttons are too close and the lettering rubs off.

I have purchased several different products over the years and Vizio has outlasted the best of them in quality, performance and durability. It's user friendly. Customer service is also a contributing factor. Vizio wins hands down!

I purchased a Vizio 60" t.v. (VIZIO Television E60-C3) in mid 2015. On occasion the t.v. would just shut off. About 2 months ago, a faded black bar appeared across the top left of the screen, about 6 inches wide to the middle of screen, 2 weeks later, an 8 inch faded black bar appeared on lower right section of screen. A week later another appeared in the middle of screen. Now it will not turn on. We called VIZIO and they walked us through resetting the t.v. but to no avail and they told us the warranty had expired and it would cost more to fix than replace??? It was the backlight and they don't replace those.

I bought a Vizio TV on November 14, 2015. I paid over $1000 for it. I started having problems with it and called the technical support in the end of September beginning of October 2016 with the problems I was having. It was before my warranty ran out. They had me do a couple things over the phone. I did what they wanted me to do. I started having problems again. I believe it was in November. I don't remember the exact day. Call them again and they did the same thing. I believe I had problems again in January. I called them back and did the same thing. No help I know. I called them back on February 4 2017 and complained about the problem again. No help again. Just had me do the same thing they been having me do.

I had the Vizio for over a year, picture quality is excellent and response time is excellent. The TV is a great value and a great bang for the buck. It's not 4k that I'm reviewing. But, if I were to upgrade, I would most definitely go with the VIZIO Brand.

This is my 3rd tv purchases from Vizio! Great TV. Everything you can possibly think of how a TV ought to perform says a lot! Vizio is the only brand I will ever purchase, & the oldest Vizio I have now is 11 yrs old.

I bought a smart tv and it rarely ever hooks up to my network. The same network that my computer and phone use every day. I've called Vizio 6 or 8 times and every time they have me reset my tv to factory defaults then the internet apps work for a short time. Once they had a repair person come out to my house and replace the guts in my tv. He said they are not built well and are designed to only last just past the length of the warranty. Most frustrating tv I've ever owned. DO NOT BUY A VIZIO TV, unless you want a part time job of getting it to work!

It has been a very good and star TV but it will shut off after 4 hours on the same channel. We can access music on the internet as well as Hulu, other movie channels. The color and clarity a C.

I have owned three Vizio flat-screen TVs. All have been good values, with decent color and contrast. Not as great as a Sony, but half the price. My experience with the TV -- very ambiguous.

Good set, have had some problems with controls and picture fading in and out. Got a warranty (don't decline buying one at purchase time!). Replacement after a couple of tries. Not sure if I'd buy another Vizio. If it works right out of the box wonderful. If there are start-up problems, would return for another brand.

I've had my Vizio tv for several years now and it has been a pleasure to watch. Its clarity is second to none. It has an excellent picture and I haven't yet had to change a battery in the remote. It is a flat screen and is able to fit anywhere in my home. It is very easy to use and has all the options on the remote. I've never had a problem with it. Vizio is a great tv!

I have 3 Vizio TVs and have had good luck with all of them. I think Vizio TVs are better than many other brands and their prices are fairly reasonable. I had a Samsung TV and had nothing but trouble with it from day one; they took it back and sent me a new one and I had trouble with that one too. I would buy Vizio over a Samsung.

Vizio has been a good TV. The picture is very good. We've had it for a while but is still preforming well. The screen size is good for us, but the sound is not quite as good as some TVs we've had. Would probably try another brand when we need a new one.

Vizio sent out a technician to fix the TV free of charge. They replaced the board since their update was cut short. Resolved.

The Vizio I have is a gift, and has met my expectations, based on the giver's reasons for selection a Vizio. The picture is clear, with distinct colors, and audio is excellent. The compact lightweight set is easily moved.

I have been buying Vizio for quite a few years now. All 4 of my tvs are all Vizios. Have 4 different sizes from 42 to 65. All are perfect and very easy to set up to games, sound bars, etc.

Vizio was easy to setup but remote doesn't have all the features of my old Toshiba. Picture size is a lot smaller than screen size and picture quality is not at all good.

I sometimes have trouble with this Vizio TV. It somehow fixes itself but it is annoying. The newer the product the sooner it breaks down and gives trouble. New is NOT necessarily better, the same for new technology!

I purchased my M60-C3 VIZIO TV in early December of 2015. Placed it on the wall, and watched TV for approx 14 months. Early February of 2017, while watching TV, it just turned off. Black screen, no audio, but a power indicator light that is on? Called customer service they said the TV is "unfixable", and I'm two months out of warranty, so "Sorry sir, there is nothing we can do for you".

I bought a 70 Inches VIZIO TV from Costco almost 2 years ago. Starting 6 months ago, it starts to act up having lots of multiple little square blocks of colors, whenever I try to pass forward or backward within YouTube video. I called Vizio technical support twice and they couldn't help me. The second time I called, the technical guy was a smart **. He blamed it on my cox connection saying that the speed I have is not sufficient. I have 50 mGB connection, that should be plenty to support a 70 inches TV. He told me to go buy a "CRACK" application to test out to see if that was the TV or my internet. He said I should find a dvd and connect that to the tv to test it, unless I do all these testing, he can't further help me...

After our TV of 5 years died I saw an ad for Vizio, sound like a great deal. Not even 1 year later the picture went black. Called service. They said "don't bother. It will cost more to fix", so they offered me a 40 inch smart at a great price. OK. TV arrived after waiting 2 weeks, take 2 hours to hook up, called, find out the screen is cracked!!! Take photos of everything. Send them 3. On 5 business days they will let you know what up. Really???

After 1.5 (maybe sooner) yr my E60-C3 Vizio began to have gray areas (see picture, shown with white screen to best display the problem). Just read all the other complaints on this site, same story, out of warranty, refusal to acknowledge. It is a chronic problem. $800 paperweight.

We bought an E55-C1 Vizio. That is a 55" smart TV. We bought it August 23 2015. By November 2015 we were experiencing problems. We would get a message "no signal". The only way we could get a signal was to partially disconnect the HDMI cable (I even bought a new cable thinking that might solve the problem) and reconnect the cable then it would come on. I reported this problem 4 times since November 2015. They would have we reconfigure the setup. Which was ** it never fixed the problem. Called them back today and said it has finally totally quit. Their reply was "we're sorry but it is out of warranty". That's when I said "we have 4 other Vizios and that one will be the last Fricking Vizio we will ever Fricking buy. May you have a blessed Fricking day!!!" The essence of the story is Vizio customer service SUCKS. Caveat Emptor (MAY THE BUYER BE AWARE).

I imagine someone who tried to create a sound bar in the 1800's and I find myself considering purchasing theirs. The morons who created this had to be huffing paint thinner. Remote does not work if you're over 4 feet away. The bar doesn't turn on when you turn your TV on. When you turn soundbar on it doesn't even switch to the input you're trying to broadcast. When you get up off your couch and walk within 1 foot away to turn it on then change it to the correct input you still have to hit the volume button to get it to broadcast sound. In conclusion. I own a Vizio TV that works amazingly but I would never dream about purchasing another soundbar. It's like if a blind deaf and dumb kid was their primary engineer.

I purchased a 50 inch TV and the picture is really good. Not as good as my Samsung but still good. I will say I had to play with the settings a lot to make it good. At first I thought I had a defect so I called Vizio and they weren't helpful at all. They couldn't find my order at first then it was a huge issue to send it back. Granted the picture does looks nice after being calibrated but if you're gonna purchase a Vizio just buy it from Target etc. If you have to return the TV it won't be a problem. As far as TV longevity I only had the TV a month so I can't comment on that. My Samsung is 5 years old and still looks great so the bar is set high.

Where to start? After buying the Visio E55-D0 (50 something inch) realized that you can't access the menu function on it. 4 buttons on the TV itself, Power, Volume Up, Volume down, Input. The remote has play/pause, and buttons for volume and channel options, closed captions, and Cast option (more on that later), that's it. NO buttons for menu or settings, heaven forbid you want or NEED to go it to the menu options because let's face it, all electronics work as they should 100% of the time, RIGHT??? (that was sarcasm) This should have been the point to return it but I always give the benefit of the doubt, thought, "let's see what it CAN do".

Filed a complaint with the Better Business Bureau regarding this as well. Video is randomly turning off while there is still audio. Owned for 1 year and 2 months. 1.20 - complained to Rashad in customer service asking for consideration to extend the 1 year warranty since it's just outside its time. Refused and given a local repair company contact. Complained to Better Business Bureau and received a phone call stating Vizio would pay for parts if I paid $135 for labor to local repair company. Wanted money upfront, apprehensively, I agreed to pay and got a phone call 4 business days later after I made another complaint to BBB.

I purchased a Vizio 46 inch TV for $800 (model M3D460SR) for my living room mainly as a decor about 3yrs ago from Sam's club and even added an extra 2 yr. extended warranty on it. And soon as my warranty ended my TV started to black out slowly and slowly until one day I had no image. I contacted Vizio headquarters and they say it was the back light of the TV that was damaged and that there was nothing they can do but offer me an insignificant discount. It's unashamed that this company manufactures TV that only has life for 3 years. Don't waste your money like I did buying their products.

I bought Vizio 70 inch Sept 24th 2016 at Costco for $1800.00 with extra warranty. We started having problems with the screen going black, so I called and was redirected to Vizio manufacturer and was told it wasn't the t.v. it was cable box which I knew wasn't the case so they said I needed to reset t.v. which I did and was told to call back if it happens again so now the 3rd time I've called and was told they couldn't fix it but would replace with a recertification t.v. which I immediately refused and the battle was on so after getting absolutely nowhere I called Costco and after explaining the situation to the Manager he agreed to exchange it for me, so buyers beware I will NEVER buy another Vizio again.

I purchased a 60 inch Vizio from Best Buy just over a year and a half ago. The left side of the TV went dark. Their customer service doesn't care, and said sounds like a defect. They do not stand by their product and told me I am out of luck. Then they proceeded to tell me they will give me a "discount" on a New TV. Their discount is non existent. It is the same price you would buy the TV new at any retailer. Why would I buy another Vizio when they break after a year. They just don't care, and the product is cheap.

TV purchased 3 years ago, and now it has no picture. Vizio does nothing to help. They could not care less. Don't get sucked in. They have a great picture for the price, but they're dead in no time. Vizio is the worst.

Vizio M80 LED TV. I purchased the TV and issues with apps on day one. I registered the tv for warranty at that time. I called after warranty was up to report that black clouds had shown up at the end of the warranty period. I believe the TV is defective and should have be involved in a recall program. They said they do not have any recalls for my model. The TV was 4000.00 and only lasted over 1 years. All of my other TV's over the last 30 years are still working and the newest and most expensive one looks like crap and is unwatchable. I called. They offered me a smaller TV for almost 3000.00. They no longer make my TV. Seems to me they stopped making my TV because they were defective. They should be made to buy back these lousy TV's.

I bought a 47 inch flat screen and paid $800.00 for it. At the 2 year mark, a dark horizontal band appeared in the middle of the screen, from one end to the other. Within a week of this happening and before I could get it repaired, the screen went completely black. Vizio gave me the name of a company that diagnosed the problem, at which time I was told that it would cost as much to repair the problem as to buy a new television. 7 years ago I purchased a 42 inch Toshiba which is in my bedroom and this TV had never had a single problem and works as well as the day I bought it. DO NOT BUY VIZIO! You'll be throwing away your money. Instead, buy Toshiba or Sony. These are products that have already proven themselves.

At first I loved this TV more than any other I have ever owned. It had the best picture quality I have ever seen. Then, after having it for about two years, without ever having moved it, a dark shadow appeared on the right side of the screen, and grew steadily over the entire thing until it now covers all but the tiniest part of the lower left corner. I will never buy another Vizio product, and I urge others to steer clear of this TV as well. It will lure you to buy at at the beginning, and then go bad after a little while, after you paid all that money. What a disappointing rip-off!

I bought a 55 inch Vizio smart tv. I did not have the tv for more than 1 yr 1/2. I call vizio and the tv back light went out. The sound was there. The pic was gone. I called and spoke to them concerning my tv. They said that the back light was out. They had me run some tests on the tv. After running the tests I have no sound and no picture. They said that it is nothing that they can do. But... they can sell me a tv for $400.00. I asked them why would I buy another tv from them? They can not help me with the one that I bought. I also asked them if I buy another tv and the same thing happens what would they do? He said that they would offer me another tv.

Bought a Vizio 55 E-Series. After a year power light comes on and fades out. Called Vizio. Told me it would cost 400 dollars to fix without even looking at it. Obviously they know they have a problem with this model. Not giving them a dime. DON'T BUY VIZIO JUNK.

I purchased a 4K Vizio 43inch TV. After 20 years of having my Toshiba Cinemark series, I was talked into a new TV. (I wish I kept my old one.) Yes the new Vizio had a pretty dang good picture at first. Well it is now 6 months old and I have no picture. Except the ones on my I-phone that I took and sent to customer service. I tried to send (POP) proof of purchase and 4 different pictures multiple times to Vizio and they are not able to respond to them. So I will go buy another TV. Not like it's going to kill me but you betcha it will not be a Vizio. Buyer Beware. I've contacted the customer service several times, sent 10 pictures and now it's not worth my time. I'm sure that's what they wanted. Screw it. I'll go buy another TV.

I got my brand new Vizio TV large flat screen Sept 2014. By Dec 2016 the tv screen just started going black after watching tv for a hour, there is no way as much as this tv cost that it should go out. At first I was told it was power cord, which I replaced. That did not help, then I was told it was the cable box, which I replaced, and this did not work. What it comes down to is this is just a very bad tv product. Warranty expired, cannot find sales receipt. I am just at a loss.

DON'T BUY VIZIO TVS!!! I purchased a 50" Smart TV 3 years ago for $500 and it all of a sudden the picture stopped working. Called Vizio and had me do tell them what was wrong, and said it was the backlight, and to repair it would be $334. But since that was so much they could give me a discount on a new TV that is similar to what I have for $315.00-$400.00. Spoke to Customer Complaint Department and unfortunately there is nothing they can do for me. I have an old tube TV that is 15+ years old and is still working fine. Vizio will not get anymore of my money!

Vizio tv Model: D32h-C0 is a rather very poor product. Just around 14 months after getting this brand new electronic in Atlanta as a gift for Christmas 2015 it stopped working - it just won't turn on even after trying troubleshooting techniques (power cycling). I got this television in December and started using it in late February 2016.

Do not buy from Vizio. Very poor product and worst customer service. 8 Months back I bought model D32-D1. It has an one year Warranty. 2-3 days back found some horizontal and vertical lines are coming when Power on. As required by Vizio I took a picture and send it to them but unfortunately they are deny for replacement. They are saying this line appeared because of physical damage but that is not true. It's a brand new TV not damage or broken physically - it's due to their poor quality. I asked them to inspection the TV in front of me and if that person find any damage then I will never ask for replacement but they are escape that option also. I have checked with others and surprise that some of my friends also have almost same experience. I'm very very disappointed in Vizio and will next time stick with Samsung or LG or other product but never ever will buy this poor Vizio product.

WE purchased the above TV on Black Friday, believing it was a traditional Smart TV. The salesman did not comment with a clarification when I said I wanted the VIZIO 50" Smart TV that was on sale. We got it home, set it up, tried to use the darn thing. Since it was before the holidays, we just watched t.v. in our bedroom. The few times I tried to use it, I had to call VIZIO. Finally, right after Christmas, I sat down and made a serious phone call and was determined to see what I was doing wrong. NOTHING. It just does not work. VIZIO, "unfortunately" can do nothing about it. It loses connection, the casting symbol appears on other apps... when it feels like it. In addition to the upgraded tablet I bought specifically to operate the TV, I now am having to run out and purchase a ROKU. What a huge disappointment. Now, after having read the reviews on VIZIO, I will never purchase another.

In Nov 2014 we purchased a 55" Vizio M522i-B2 Smart HD TV. It completely shut down Jan 2016, conveniently after the warranty was no longer in force. TV repairman stated it was the power supply, which again conveniently, Vizio is out of new parts for. Even with a new part it would cost 3/4 of our original purchase price to repair. Really? This is such a scam! We ditched the whole thing... Don't want other consumers to have problems with any "refurbished" parts from our set. If you purchase Vizio then you must not care about flushing your hard-earned money down the toilet!

My husband and I made the mistake of purchasing our first Vizio product. After receiving 3 shipping delays from their shipping company putting us over 4 business days max time past due, we were informed our TV was cracked. The shipping company told us Vizio could overnight us a new TV. We called Vizio and we're transferred to the "Executive Resolution" committee. What a joke. Instead of Vizio taking accountability the executive resolution staff member, Harley, proceeded to go on a tirade about how dare their shipping company speak on their behalf. Harley then proceeded to talk over me until "I understand in no way would I be getting a TV overnighted or even by this weekend."

We purchased a 47 inch tv for $578.00 plus tax in 11/30/2013. It started turning dark in the corners so we took it in to a repair shop because it was past the 1 yr warranty. It ended up being the LED bar so that was a $125.00 cost. Brought it home and within a few months it started turning dark again. So we went to Walmart on 7/30/2016 and purchased another Vizio but a 50 inch and as of today 1/7/17 it's turning dark again so I called customer Service and because it's a 50 inch they will replace it with a refurbished TV (which I think is BS). So a 6 month old TV I get a refurbished one that to me is not right. I spent $548.00 plus tax on a brand new tv 6 months ago and I am getting a used refurbished TV. To me that not right at all. So as of now they will bring us a refurbished one within 10 days from 1/7/17 AND THAT WILL BE THE LAST VIZIO PRODUCT I WILL PURCHASE FROM THEM...

I contacted Vizio about tv. It developed a green spot on screen. They said to send photo but no matter how many I send they say they not good enough. I found out this is common practice with Vizio. Most people soon give up. This is not only illegal but just plain sorry. Please do not give up. I WILL BE GOING TO SMALL CLAIMS COURT. Vizio just refuses to honor warranty.

Vizio 42" E420i-AO - Shortly after warranty expired picture began to show a dark band thru the center. Within two weeks unit went completely black... Have several Vizio TV's and sound bars. VERY DISAPPOINTED with support by mfg to address issue that I discovered after researching- found many complaints from owners experiencing same issue on same model within roughly same ownership period. Resolution when contacting Vizio, "purchase new TV"... NOT acceptable. Vizio products are no longer on my shopping list.

I bought a 55" 4K TV on Cyber Monday from the Vizio website.They didn't send any email confirmations or order acknowledgment so I had to keep calling them for order status. Each time I verified all my info and email address, yet did not receive any emails. The TV arrived and was DOA out of the box. I called and was informed I had to take pictures and email them to Vizio. The next day I had to do it again to a new address and was told I was out of luck and that I must have broken it. What? I had just opened the box! Then they wanted me to take photos of the box and email them as well. I had to call them every day for a week to finally get someone who would admit the TV was defective. I reboxed the bad TV and UPS picked it up.

We purchased this TV because we own two other Vizio TVs. We had this 60" TV for 1 1/2 years and then a large gray block area started on the left hand screen. Within a week another one started on the upper right part of the screen, I contact Vizio's customer service via an email and sent a picture of the screen. Within an hour they contacted me stating that their tech would view the email and get back to me. After that email another gray bar started on the right side and continued to connect with the first gray bar on the left. I contacted them again and we went back and forth for a few emails. In the end because my TV was out of warranty and I didn't purchase the extended warranty I was told my Vizio.

Just bought a 70" and the rubber feet are crap... keep falling off. I called gave all the info. and held for 20 mins to be told to take a picture with the feet (stand), showing their logo, send it to them, wait for a email to tell me I can call back, call back and hold again to get my .20 cent rubber feet. The number of days this will take, just not willing to do. What the heck they think, you can't use them on other TVs, they are made different... Vizio sucks. Now I'm stuck with 2 of their TVs and awful customer service... GE or RCA or other brands from now on, no more Vizio period. When you buy something you are also paying for good customer service. I hate this company.

I just purchased a Vizio 70 inch flatscreen. We got it out of the box and plugged it in and the screen was turning black in the right side and had gray spots on it. My husband called Vizio to report the problem and rather than replacing the TV that was broken right out of the box, they told us they needed to return it. Very disappointed that they don't even stand by their products. I will never purchase that brand again because I know they don't care about their customers and could care less about selling a quality product, much less that it even works.

Do not buy from Vizio. Poor product. I did not realize it until further research but these TVs have a known issue of turning themselves on and off. Sometimes it happens frequently and other times not. I complained to Vizio and they sent a repairman even though it was out of warranty. I was happy with that but the repairman came and totally ruined the TV. Now I get no picture or sound. Vizio and the repair company called ITI could care less. They blame each other and I am stuck with a 900.00 TV that worked for 18 months. Spent hours on the phone with both companies and it is like banging your head against the wall. Just another consumer bend over and take it.

Just bought a Vizio 55 inch 4k ultra hd tv for an amazing on sale price of 339.97 with tax came out to $436 at costco. Bring it home safely and carefully with the help of my dad and everything seems fine for about a month. Then I notice some horizontal lines like a bad cable connection or screen issue and called Vizio. Vizio told me the issue is on the xbox channel and in order for them to open a service request, they would need to see the lines appear on the casting channel. (The lines last for about a few minutes after the tv has been off for a while).

After reading other reviews, it appears I lucked out getting 16 months of use out of my VIZIO MSeries 4334 Class 4334 Diag LED 2160p Smart 4K Ultra HD TV Black. The speakers work great, and they've replaced the visual display with a calming rainbow pattern to ease my stress load. That I only got four months beyond the one-year warranty period cannot be a coincidence. OBVIOUSLY this was my first, and last Vizio product.

TV worked for several weeks then vertical lines all over right of center. Wasted my time taking photos. Told not their fault. Offered small discount on new one. No thank you. Already have your junk. Do not need any more. BBB already notified. Never dealt with company trying to lose business before well they succeeded. No to Vizio.

I purchased the VIZIO E60-C3 60" TV about 19 months ago for $813 and did not get extended warranty because reviews were decent, probably because it was newer model. One day I noticed gray areas showing up on the right side which with in a week extended across the whole screen. My wife called VIZIO Customer Service and basically told "It's out-of warranty" (OW) and I would need to seek repairs on my own. I called them back and they would not tell me if the model is repairable and gave me a phone number to their repair Call Center. The Call Center 855-336-5991 who said "We do not repair OW TVs and VIZIO should not have referred you to us". I called VIZIO Customer Service back and they gave me two possible repair centers in my area. I called a local repair shop and they want non-refundable $115 to look at it and probably tell me it's not repairable.

Bought a Vizio D40u-d1 to use with my PS4pro. The first set I received had horrible uniformity, with noticeable bars across the screen. Sent it back for a replacement unit. The 2nd one I received was slightly better, but the image freezes randomly and wont respond to any inputs. What a waste of time, going to spend the extra money for a Samsung or Sony.

I bought a Vizio TV last year, making it hardly over a year. Recently, large dark lines have began to appear. One after the other, these lines came up. To the point that the picture was no longer clearly visible anymore. I contacted Vizio customer service and spoke with a gentleman named Justin. He requested pictures, and after sending them all in, he told me there was nothing he could do. He then sent me up to a representative in a higher position named Eli. Eli asked for several other things, including a POP. I found my receipt, took the requested pictures and sent them in. They told me they would decide and contact me a few business days later. They called me back, only to let me know my TV was out of warranty and they refused to help me further. I asked for the next person up to contact me.

The TV gets jammed up and requires restart and jams up every key on the remote. I need to wait for few hours before restart. TV doesn't pick up WiFi signal although router is placed next to the TV. Vizio Customer Service agents are of no help, they will keep you on hold. Finally, I was told that TV is out of warranty by 2 days. They gave contact number of their approved service center, who never picks up the phone. It is total loss of money and time. Never in my life buy any Vizio products even for $1.

2 weeks till product shipped. I recently bought a crave 360 speaker recently and on the website it states that the product during PEAK season would take 72 hours to ship, but two weeks later it still hasn't shipped. They told me my product will be shipped 5 days from now. I don't understand how it can take this long. They should have given me next day shipping for the major inconvenience of their unorganization. Don't buy from the Vizio website. Nothing but a hassle.

WOW... My rant for the day... Spent 10 hours over 2 days on phone with customer service b/c my TV (only 2 years old) was no longer connecting to the internet. Router company tried everything under the sun, backwards, forwards, and sideways, and could not figure it out, so they referred me to the TV, VIZIO customer service rep. VIZIO told me the TV is out of warranty, ran a few tests, then told me to pay for a repair or buy a new TV. Then I got a call back from router company who took me through another hour of retests, only to find out that the ethernet cable was plugged into the wrong spot on the router. I highly recommend the Linksys routers, but never again a VIZIO TV. Just WOW and WOW and that's the end of my rant now. Cheers!

Ordered a TV from the Vizio warehouse on 11/22/16. The status was changed from processing to complete on 11/26. The UPS tracking number status remained at, shipping label created, through 11/30. I called Vizio several times about the UPS status and they claimed it was shipped. They suggested I file a missing package complaint with UPS. I did only to find out the TV was still at the Vizio warehouse. I called Vizio back and ask for a supervisor. The supervisor stated I was given the wrong info by Vizio Customer service and the package was not shipped. At this point I just wanted it canceled. I was assured by the supervisor it would be canceled and within 24-48 hours I would get a refund. The package was shipped 2 hours after this conversation with the supervisor.

My husband purchased this brand and it worked great for about four months, then the blackouts that other reviewers mentioned started happening. At first, we didn't know if was the internet or the television. Then it started shutting down while watching DVD's. I called customer service and the representative was rude and impatient, then he hung up on me. I'm sure they are overwhelmed with phone calls, having to support such a crappy product but that's not my problem. We're taking this TV back to BJ's for a refund. DO NOT BUY THIS BRAND!!!

Purchased a 55 inch Vizio Smart TV from Target in February 2015. Started experiencing problems with the TV power and picture. At one point I could hear the TV but there was no picture and today I can't even get it to turn on. I called Tech Support and basically they said there is nothing they could do but instead gave me the number of a repair company. I have been told the repair would be very costly so it appears that I will be looking for another brand new TV! I expected a lot more for my money ($500) and to have a TV (that I rarely use except at nights and on weekend) last more than 22 months!! Never will buy a Vizio product again in my lifetime and will be sure to tell others not to bother either!!! Extremely frustrated and disappointed!!