Vizio Reviews

3 TVs in 4 months. First the self service portal wouldn't work on 3 different computers. Ok. I'll call in then but the phone tech says to go use the portal. Each phone call was also followed by another one asking for something they forgot. So I get the first TV and 2 months later it's out. Frustrating but it happens. So TV 2 warranty process starts and they send me the packaging to send it back. I load up the TV and give it to UPS. 3 days later it's at my front door again. They mailed me a label to mail my tv to my own house. Then after that crap-show I finally get TV 3... And THEY TRIED TO GIVE ME A DOWNGRADED MODEL TV!!! 100$ price difference... And if that wasn't enough it was broken too... And a brand new TV at that.

I purchased a 65 inch flat screen Vizio TV little less than two years ago and already broken. First started out noticing a black shadow in the lower left screen that eventually creeping to the upper right then consuming the entire viewing screen. I did some research and learned that the LED back lights went out. Did a little bit of footwork to check out the repair, and costed more to repair than the TV costed when purchased. And of course only a one year warranty so it’s not covered. Do not do not buy a Vizio. You will surely regret it.

Model: M50-D1 50". The remote for the tv was a tablet. "Nice," I thought. Came with wireless charging pad. Ok. Seems like what I want. Also has regular remote. Get new tv home and start set up. Immediately a box pops up and says, "Use this code to get a new remote cause yours is old." What? Called to get new one and was told I had to purchase the remote. My tv is new. I just bought a new remote with the new tv. I refused to purchase. Proceeded to set up the tablet. Tablet worked for a few months and then wouldn't charge. Tv was also freezing up. Would lock down my whole system. Constantly rebooting.

I got a Vizio sound bat for Xmas. It lasted a few months before I had to sent it back and get a replacement. Well now that one doesn't work! They won’t send me a replacement due to it being out of warranty. I have only used it maybe 5 times. On top of that my tv is Vizio hence why we got a Vizio soundbar. The remote is crap. I’ve had to order a new one offline. I’m so done with Vizio! Never again!

I purchased Vizio 32 inch Model D32f-F at Boise, ID Costco Warehouse. Found a High Pitch Frequency when Pause/FF/Rewind - does not matter if volume is 0 or 100. If mute is used then the high pitch frequency is shut off. I return TV for replacement Vizio and same high pitch frequency was observed. Informed Rich the warehouse manager who gave feedback to Costco buyer. No response yet. I purchased Samsung 32 inch as replacement with no issues.

I bought a Vizio at Costco and 1 year later I noticed black areas in each corners. I have a 4 year warranty because I bought it at Costco but the 1st 2 years are through Vizio. I called Vizio and told them about the problem, at first they were reassuring and told me they would take care of it. They offered me a replacement 70" E series but I had an M series so I told them I would rather have the money back. They told me they would have to go higher up and check and that they would get back to me. A little over a week passed and a 70" empty box arrived at my door. I called and ask what to do and they ask me if I could pack the TV and send to through UPS, I told them couldn't so about a week later they sent 2 guys in an SUV to pick the TV up.

Great TV while it lasts. But a little under 3 years my screen went black and they just say "It's out of warranty (which is only one year) and it's beyond economical repair, so you are SOL, buy a new TV." That is really unacceptable. I recommend going with a company that will back their product, or at the very least get an extended warranty (but they aren't that cheap).

I have a Vizio soundbar that stopped working completely. The person on the other end couldn't figure out a way to fix it and ended the call that since my warranty ended two weeks ago, I can't replace the sound bar. What they're actually saying is this: "We make trash products in which the quality is only our responsibility for one year. After one year, our products stop working, so we wouldn't be able to make money if we had a longer warranty." It's 2019 and they have a one year warranty on their products and are expecting to last. This company is trash and I stand against everything about it.

My television is melting from where the power button is. It's a Vizio model D50u-D1. I called Vizio and they said it was not their problem. I've only had the TV for about 3 years. I did expect something like this would at least last the extent of its use. They refused to help me so here I am giving them a review. Wish they would contact me and fix this. The person I spoke with said they would send me an email about our talk at Vizio. I have yet to receive that email. Here are pictures.

I was happily surprised when I my bought me a 65 in Vizio TV for my birthday before Christmas 2017. She did not get the extended warranty and 2 weeks after the 1 year warranty ran out, it started going dark in some areas. I contact Vizio support and they told me that they wouldn't do anything but would allow me to purchase a new TV at the same price! Why would I ever own this product again? I wouldn't!!!

I purchased a Vizio TV model # MC50-C1 on 12/15/2015 from Costco. In December 2018 the remote stopped working and I had to buy a new one. On 01/22/2019 the TV stopped working. The TV has sound but no picture just black screen with faint light. I did all the troubleshooting recommendations to no avail. I called the company and basically they said there is nothing they can do with this issue. I am going to buy a new TV and It will not be a VIZIO.

I have a 70 inch Vizio smart TV that's 13 month old. The screen keeps getting darker day by day. Vizio company would not do anything for me because the TV was out of warranty for less than a month. They referred me to an outside company of their choice that told me my TV NEEDED A NEW screen but would not do the work because it is not cost effective. I have a 1300 dollar Vizio TV that is going to the landfill. SAD.

We tried calibrating our picture on a Vizio TV we purchased from its original who said he couldn’t figure out why the screen was so dark. Upon googling some reasons for this, it seemed fixable with a new HDMI cord or resetting factory defaults. When none of this worked, and the screen still had saturation and green instead of black backgrounds, we contacted Vizio customer support. After manually entering some picture settings, the colors were still off. Immediately the representative responded with “This is a panel failure and deemed ‘beyond economical repair.’” I.e. buy a new TV; this one is broken, but you’ll get no support from the company.

Bought my first Vizio tv last week... Very disappointed. I bought a smart tv because I wanted Sling TV, which the sales associate assured me I could get. Got the tv home... No Sling Tv app. Called Vizio, nope. Sling not available (For those of you not familiar, Sling TV is the latest fad and it is really great). I've had 2 LG tvs, they really are the best. But saw a great deal on a Vizio. Now I know why... They are not good quality tvs.

I bought this television to replace an aging Samsung, biggest mistake I have ever made. The tv has had annoying issues from day one but now Vizio has run a software/firmware update and now the tv does not work at all. Way to go Vizio, why didn't you leave well enough alone. I will be putting the old Samsung back into service and placing the Vizio in the recycle bin where it belongs. In short, BUYER BEWARE! Lower price is not a deal, stay away from this company. (Tried their customer service, waste of time. Scripted answers, no help at all.)

Bought 2 Vizio TVs. TVs freeze have to be restarted often. One got so bad they said, "Send it in." I dropped it while packaging it. Wouldnt help with a thing. And I had the extended warranty that said that would cover this. Also they dont keep up with their tvs. When I got said tv it had Youtube and Hulu. Now said apps are not on the tvs anymore. They do not update their apps well. I bought a Samsung one and lo and behold. No problems costs me less and way better quality. Lost a customer for life here.

In a 1 month span I went through 3 Vizio TVs (2 of them being p65f1s), returning all of them. The tv itself has a solid panel; video games, tv shows/movies looked great. With that being said, there were consistent issues with all the TVs I received - most notably being vertical banding (basically shadow bars extending vertically across the panel that were very noticeable when watching hockey games). Next, the smart TV interface was sluggish - and (on the last unit I received) when watching Netflix, the tv would randomly factory reset. After purchasing and returning 3 Vizio TVs it's evident that there are clear quality control issues with this brand. If you want the best value for your money, these are great TVs - but if you want less of a headache, it's best to go with a more reputable brand.

My 14 month old Vizio has been acting up for months. If I turn the power off the SmartCast crashes. The cursor spins for 5 minutes before saying "SmartCast cannot connect at this time" - SO I can never turn the tv off! I literally have to get into settings and hit "blank screen". Cust service knows it's a problem, they may as just record a message telling you to pull the plug for ten seconds. LOL. I'm an inch away from buying a Roku and giving up on "SmartCast", guess it's probably why Vizio is referring to it just as CAST now... Pass on Vizio IMO.

Bought a Vizio D series 65" 4k for Xmas 2015; for a thousand dollars. Worked beautifully until a few days ago when the screen stays on for 2-3 minutes then goes black. Tried troubleshooting with cable box, PS4 and Xbox - same issue. I call the company - they say unplug it and plug it back in. Duh you think. Problem still persists. Guys says there's a problem with display and they can't do anything about it. Never buy a Vizio. There's a reason they're the least expensive TV. They do not stand behind their products. Customer support is a joke, un-plug and plug back in, that didn't work. We got nothing; lol. What a joke of a company. Will never buy a cheap set again.

What a horrible TV. Don't bother with this one!! I have a D40-G9 brand new. NO manual for starters BUT once I located it on the internet it still doesn't answer the question how to move between the apps. UGH!!! And back to local programming. Wouldn't it be nice if they would indicate how to do this?? No, I hate this POS. Simple info would be nice but... POS.

Purchased Vizio 50 inch 4K from Costco one year ago. I took the extended warranty. Very satisfied with the TV. Excellent color and resolution. I have had no problems with it and will be purchasing another one soon.

My Vizio TV went blank. I am trying to repair it so I removed the screws but the damn back panel won't come off. Vizio products are worthless, crap. Do not waste your money. You will regret it. The only smart thing is the programming "out" of all Libtard, Democrat senators, CNN, MSNBC, globalist scumbags and the programming "in" of our great President Trump, American patriots, conservatives, Republicans and the only real news network which is the awesome Fox News. Their tvs are pieces of **!!!!

I bought a Vizio tv in 2016. It lasted a little over a year then the LED lights went out. Blindly, I then purchased a brand new Vizio smart tv. Now there is no way to update my apps or surf on the internet from my tv. The apps keep buffering because they won't update and with my prior tv, you could actually get on the internet and surf on the tv. This tv is linked through Yahoo apps and half of the features for them are no longer available... This tv is less than a year old and the apps are already obsolete... Ridiculous. Will NEVER buy another Vizio product, EVER.

About 17 months after purchase screen went out. Went through all the troubleshooting and was granted a refurbished unit. Made the initial contact on December 13th and am finally slated to receive my refurb today. It seems ridiculous to have to wait 2+ weeks for a warranty replacement. I am currently using my 11 year old Samsung that STILL works great. As others have stated, it might be worth it to buy a more reputable brand. Hoping for the best with this "new" model.

Denied replacement - 12 months ago I had an issue with this identical unit that the sound and video fell out of sync. Troubleshooted cable service, changed out cable boxes and finally determined it was the TV. Was within the 12 month warranty and an identical replacement unit was sent. Well within 12 months and 12 days the same issue has reoccurred. But since I am 12 DAYS outside the warranty too bad, gotta buy another TV, never again VIZIO!!!

I purchased a 50" for the Mrs. a few years ago. As she is disabled, she watches the television for up to 20 hours a day. The television to this day still had a crisp clear picture. The television was purchased at Walmart for a very reasonable price. All in all I consider this Television as an excellent buy.

On the day before Christmas Eve 2018, our barely 3-year-old 65" Vizio's screen went out, though audio continues to play. Vizio's customer service team tells me that the backlight is bad, and since I'm out of warranty all they can offer is to sell me a new TV. They offered to sell me a 65" for $720, which they claim is discounted but is $120 over what I could buy it from at the local Best Buy (according to a quick Google search they have a similar model for $599).

Vizio has a clear, bright picture. The controller is easy to use. It comes in many different sizes to choose from and the cost is not overly expensive. They are available in many stores. We love our Vizio TV.

I purchased 2 Vizio Smart TVs that are about 2 1/2 years old. One is a 50 inch and one is a 60 inch. We have always had issues turning them on or keeping them on. Vizio's customer support reps only suggest that you power cycle the televisions even though they know that's not the problem. Well... both of these televisions are completely not working as of today! Vizio suggests calling a local technician or purchasing another television. I have televisions in my house that are a lot older than these "Smart TVs" that continue to work fine. There is no way these Vizios should only last as long as their fake warranty... a year.

We bought a Vizio TV about 3 months ago and the volume has gone out. They are refusing to send out a tech to service it & will not replace it. Will never buy their products again. I was on the phone with them multiple times & all I got was runaround from them.

We have both Vizio and Sharp. Both have decent pictures and decent sound. Not one problem with either TV. We have had both for over 7 years and they work just like the first time. Pleased with both models.

Bought a 60" Smart TV. 4k UHD. It went out in less than 3 months. Reported to Vizio and they said they would replace with a refurbished one. That was on 11/28/2018. Today is 12/15/2018. Still not arrived. We had to call their carrier, PILOT, 4 times and it was like a circus. Bad experience with Vizio and anyone connected to them. STAY AWAY!!! Do not buy Vizio!!

Bought Vizio E70-E3 TV via Walmart.com. Noticed left hand side appeared a little darker than right. Thought at first was due to light coming in window. However it got worse, to point you can't read guide or anything on left side. Call Vizio at 13 month point and was informed to unplug the TV. Hold the power button for 5 seconds then plug it back in. And of course we did that and it didn't work so they basically told us that it was out of warranty at 12 months and it was not economically repairable. And it was at this point they tried to sell us another TV. It's a backlighting issue to which I haven't been able to find replacement LED strips at this time. So now at 13 months I have expensive door stop.

Wish I had read previous reviews before using my E-series home theater display. I really was impressed with the picture quality initially and was contemplating adding the Vizio 5.1 sound bar system. But then the smartcast system started being unable to connect to the internet. Spent hours with Vizio support restarting the tv and resetting it. They kept blaming my network but everything else was connected just fine. This was really a cheap move on their part because a simple google search shows that this is a common problem they have so they obviously know about it.

I purchased our 60” M series from Best Buy in January of 2017. This past week our panel went on the television with a red line going up and down the picture. I called warranty/service. I was told the cost to repair the panel exceeded the cost to purchase a new television, so they recommend I buy a new Vizio. They offered a small discount on a new television. What frustrated me is that they told me had I purchased from Costco the television is covered for 2 years. But, Best Buy is one year. This seems like a known issue, and quite frankly I no longer have confidence in the Vizio brand. The right thing for them to do is to replace the unit. Corporate companies simply do not value their consumers anymore.

Along with many other reviews... I also had backlight problems that occurred only weeks after my warranty was up. What a scam. Always thought highly of Vizio until I actually purchased one. Never buying this brand again. Spend the extra money and get a Samsung, LG, or Sony. Customer support was useless and rude.

I bought this TV (VIZIO D43f-F1) at the Walmart in Charlottesville, VA. TV has no power and Walmart will not take the TV back because it's been 92 days instead of 90 days! VIZIO was suppose to call to schedule repair and never called. Terrible service.

The Vizio Smartcast Television is less than a year old, 48 inches. Cloudy screen, black screen flashing and the only way to rid that, turn down backlight. Tried factory reset and it still didn't help. I WILL NOT BUY this brand again. Called customer support. Did the troubleshooting as well but to no avail did that help either. I highly recommend not buy this brand at all. Since a rating is required I gave them one star but in actually they really shouldn't get any at all. Don't waste your money. Until they work out the kinks or make better quality don't buy.

It's not even 3 months I bought this Vizio tv. The sound keeps going out and I have to reboot it to make it work! The image doesn't come up sometimes and again I have to reboot it. I WANT MY MONEY BACK. I'm gonna try to return this to Costco. This is unbelievable!!!

Bought a Vizio 65 inch TV Model#E65 4K Ultra HD in Feb 2017 from Walmart. TV worked well for 18 months then screen started failing. Now I have a screen that is 1/2 black and white and 1/2 color. Called Vizio to see what they could do to help fix, replace, or repair, could never speak to representative but they did respond to my text messages with little to no help. They treated me as if I stole the tv. They said they couldn't help because they only offer 1 year warranty. (They couldn't even offer a repair shop or solution for repair). If you want frustration coupled with lousy service then buy one. If not purchase another brand. I will never purchase another Vizio. They are junk! All that money for nothing.

I bought a Vizio television December 2017. Not even a year and the picture's going out. The sound is going out. I called and was told that it was out of warranty so you spend all this money for a television you thinks will be great and it won't even last a year and they don't back their product up and Walmart doesn't back their product up either. My suggestion to anyone do not buy any Vizio product.

I had purchased my 60” E- Series Vizio Television 01/29/16 and as of November, 2018 my Television backlights on the top left and bottom right corner is going out. I can still see the picture and hear the sound on my television, but it looks dim in those corners. I had called Vizio Tech support and they told me to unplug the Tv and hold the power button. Then they went on to tell me that I should just get a new TV since mine's is out of warranty and it would cost more to fix it. I couldn’t believe what I was hearing. Immediately I went on to file a complaint with the BBB because I seen a ton of reviews with the same issue and just knew it had to be a recall on my Television. I received a call back from some manager named Beth and she pretty much told me the same thing, but she offered to sell me one of their 70” Tvs for $600.

I bought this TV thinking it was good, boy was I wrong! The tv is two yrs old and the sound went out. I tried everything and even bought cables to hook up for my Harmon Kardon speaker to the tv. I told my daughter what happened and she told me her Vizio TV is acting up too! She bought her tv less than two yrs ago and she is having problems with the sound and picture quality. We’re both now shopping for new bedroom TVs and tell people at the store to stay away from Vizio. We also let them know about the problems we have experienced and how we’re shopping for new TVs. I don’t care how good the price is, don’t buy a Vizio!!

My 65" Vizio is less than 2 years old and the backlight is already failing. I should have known better to buy another Vizio when my 55" went white screen and I was told it could not be repaired. This will be the last time I buy any Vizio product.

We bought a 55' LED TV and it didn't have the remote in the box. We did everything Vizio required of us to get the missing remote within 2 weeks. Well it is now week 6 and still no remote or response from Vizio. Really bad customer service.

Reporting my TV's bad NIC got tech support responses, but only deflecting answers, no actual support. In the first few months of owning this TV, we saw very flakey behavior from the smart apps for Netflix, Hulu, and YouTube. Apps would freeze up or crash and drop the TV to the broadcast tuner. I tried to diagnose the issue with our ISP (Cox), Vizio tech support, and Hulu tech support. Each entity had processes for the diagnosis.

I purchased a 50" LED TV (LED 2160p w/4K Ultra HD) in late October of 2016. I ordered it online from Best Buy for a cost of $699 -- plus 60 bucks in taxes and fees. It was delivered a few days later in good working order. We had a myriad of issues with the TV accessing applications (Netflix, Amazon, UFC, etc.) and would experience freezes and delays. After a few months, having no recourse, we moved it into our garden room on a wooden shelf. We used it off and on, but not daily.

The Apps for YouTube and other sites get stuck. The only way to overcome is to turn the unit off and start over. Stay away from this TV if you use the Internet a lot. In Europe smart TV have a general purpose browser that can get you to any site and play or stream any video and audio. Americans apparently are too dumb of a consumer to press for this.

Pic really great until 4 months in, now a piece of garbage. Brightness levels completely out of whack, too dark or too bright, have to adjust for almost every scene and show. Bleeding, smearing, blobs of light everywhere in the dark scenes, excruciating to watch. I know how to adjust pic settings and calibrate the colors, too, I'm familiar with all the adjustments that have to be made and tweaked.

The customer service Sucks. Product Sucks. Tv had problems in under a year. They avoided any warranty by try this and try that. Then warranty ends and they want nothing to do with you. They wanna sell you another. Unbelievable. I will never buy another VIZIO ever. THIS COMPANY SUCKS!!!!

Have a Vizio SB3821-C6 soundbar that died after 13 months - one month past warranty. Called Vizio and was offered a replacement - at about $20 less than what I paid for the original. I asked repeatedly for a little better offer, or if they could send me just a new soundbar (don't need the subwoofer or remote as they still work). Nope, and no willingness to work with me, i.e. give me a better price on a new soundbar package. I was very clear to them - work with me just a little, or I will never buy a Vizio product again. I also explained that as part of my General Contracting business I frequently spec audio and video components. I was very clear that I can no longer spec their products due to their unwillingness to support or be somewhat flexible.

Vizio and Yahoo... What is up with you two? Vizio allows Yahoo to take over their tv sets. We have two Vizios that we have had for 4-5 years, in perfect working condition. Thanks to Yahoo we can no longer get Hulu (paid account), Pandora (paid account), IHeart Radio, Pluto... the apps the tv came loaded with when purchased. Now that Yahoo Store is Vizio's primary app store... no more Pandora, no more Hulu (some of that is Hulu too... cancelled), no more iHeart, no more Pluto. TV did update while off during the night and cannot go back to factory settings since they have been replaced by update. Now I must use Yahoo Radio, Yahoo Finance, Yahoo this or that. I no longer agree to your terms and conditions Vizio. Can I return my TV now and you replace it? Why should I have to go out and buy a firestick, Amazon Prime, Blu-ray to receive what I originally purchased those specific tv's for???

Spent $800 on the M55-C2 and it died at a year. They replaced the motherboard, it died a little over 4 months later. Finally after much discussion they sent us another t.v and told us we have a year warranty. I asked about an extended warranty, they said they don’t have them. What happens if this one dies? "It shouldn’t," the installer said. Well folks it did 18 months later.

We bought a Vizio Smart TV a year and a half ago... With a year warranty. Made numerous phone calls and emails and did everything they told us to do... Twice. So now it’s repair time and we could not find anyone to contact us back after researching all we could and calling and leaving messages. $560 dollars shot! Ended up buying a Samsung and just be done with it! We are retired and don’t have a lot of money... So now we are in debt for a flipping TV. Again. The picture would go black after having it on for an hour or less. Had to turn it off and on a million times. I plan to take a sledgehammer to it and set it out for the trash. DO NOT buy a Vizio TV. It’s too bad that America can’t make a decent TV.

My Smart TV didn't even last 6 months. Very disappointed. I am disabled so that purchase was a lot for me. I feel like I threw money away. My TV loses volume when you switch between input and go back to regular cable. We have to unplug it to reset it or something.

I purchased a soundbar from Vizio, and while I was fairly happy with the product, it died after only 9 months of light use - totally unacceptable considering the price. One evening it worked, the next morning it didn't turn on. I contacted support and they initially seemed decent enough. They suggested the usual tech-support tips, but when nothing worked they told me that they would send out a replacement and that I could send the defective unit back. Sounded great to me! Except they were lying.

Long story short, I went through 3 sounds bars in less than a year all with the same problem and finally gave up. I was told I could not get a refund. They would only do a repair or replace. After 3 of them I was done. I just wanted my money back. Vizio refused. I went out and bought a different brand and no problems. You would think a big company could afford to return less that $100. Apparently not. And it was still under warranty. Stay away from Vizio if you want to avoid problems.

Tv was fine for a year and a half. Now it constantly reboots and shows various weird screens. Vizio has lots of canned messages to send you but no real help. $1600 is a lot of money for a piece of trash. Buy Vizio at your own risk. Fortunately all my Samsung still work.

I have purchased 2 separate Vizio televisions. Model numbers E500I-B1 & E50x-E1. The E500I-E1 started powering itself off and not turning back on within months of purchase. I would have to unplug it for hours at a time and it would only stay on for under an hour before repeating the same issue. After just over a year it powered itself off and never turned back on. To replace that television I got the E50xE1. Against my better judgement I gave Vizio a second chance. Huge mistake! I have had the tv for 8 months and it now has a grey screen, no picture, no audio. None of the buttons on the tv or remote work aside from it powering off & on.

I bought a 50" TV for $500. It went out 4 days after the 1 year warranty was up. I contacted them. They got the case number messed up. Needless to say after wasting my time for 2 months they denied a replacement. I have the same TV but smaller in my bed room. It's a 43" TV and it's starting to mess up. I will NEVER buy Vizio brand again and I will make sure to tell my friends and family the same. We work hard for our money to spend it on a tv that only lasts a year. I've had TVs last for 10 years before. Vizio is a horrible brand in my book.

I bought the Vizio E50E3 only to learn that it was only a screen with apps. This Vizio doesn't have a tuner and they advertise it as a TV. I ended up having to buy a tuner cause it doesn't work with just an antenna. Now it the LED backlight don't work. Best Buy also did a bad job of informing their customers online. I'm so beyond disappointed. I'm a mother and a New Yorker. I can't afford to buy a TV every year. Then I can't fix it. Vizio doesn't offer parts or TV repairs. They ask for you to get a new TV. There should be a class action for this.

I have had nothing but problems from day one when I was given this Vizio TV as a replacement for a superior Toshiba. First off, Vizio TVs won’t work unless you download their useless app and set it up using your home WiFi connection (this way, you’ve now taken up space on your phone or tablet with their TERRIBLE app, and if your WiFi signal isn’t working - you have a totally unwatchable set). So it took a couple of hours to set up initially, which I hadn’t bargained for. They want your name, email, location, etc. all sorts of information a TV shouldn’t NEED to work.

Bought the Vizio 42 Inch Smart TV. Started out fine but exactly 1 Year and 1 month, the screen looked as if someone had pulled white blinds across. Called Vizio and asked what could I do and was told it would cost more to repair than buy a new TV. This is my FIRST AND LAST VIZIO PRODUCT.

Have this TV for less thank you a year. Started having picture problem after 11 months. Called customer service, representative tried to reset by having me unplug TV and hold the power button for ten seconds. Then plugged back in still having same problem. Told I would have to send pictures of TV showing what was wrong, also copy of receipt where and when it was bought. Received call from someone who spoke broken English only to be informed it was not covered by manufacturer’s warranty. How can you determine it is not covered by warranty without tech coming out to check it. Will never buy or recommend this product to anyone unless you want a TV for only a year or less.

I purchased a VIZIO Model D48-D0 in April of 2017. The went completely gray on me one day that following September. I called customer service in October, we were on the phone for almost an hour trying to run thru troubleshooting. Nothing worked, the TV was under the one year warranty so they sent out a replacement TV. The replacement was a refurbished TV that was supposedly working fine. It worked fine for a few months but then in March of 2018, the smart TV features stopped working. Then about a month later my cable box and fire stick would not work.

A month ago, I purchased Vizio model M75-E1, 75 inch SmartCast TV from Costco. Since then I keep having SmartCast network issue and calling Vizio technical support to get the problem resolve. Technician came in my house 2 weeks after the first call and changed a network card and main board. It seems my TV start working for a while. The following day, when I turn the TV, the network issue came back again. Moreover, the TV is not only shows "No Network detected" when I try to switch to SmartCast, but also the TV freeze intermittently and unable to watch the channel. The only way I can make it to work is by power reset. I unplug the power cable from the source and plug it back to restart the TV or the SmartCast. Sometimes the SmartCast may not even reset.

I have Bought this TV on Black Friday of 2017- 43in 4K. Work fine, loved the quality until my internet went out. I replaced my box and now my SmartCast quit working. Tried everything to Fix it Vizio Support tried over the Phone. Vizio sent a Service Tech out replaced parts still same issue. None of the apps will show up just a gray screen. Vizio sent a replacement. I installed the replacement TV in Same Model right out of the box same issue. Now Vizio support is sending the tech back out to try fixing it again. Not even a year has gone by and having issues with this TV. I bought this TV from Best Buy. Thank goodness my Xbox works for my tv apps. Everything on the tv works except the SmartCast.

I bought the E65-E1 on sale from Walmart, and immediately noticed dark spots throughout the TV. Vizio replaced it thankfully and the second TV had another issue. Anytime a light colored screen came on you could actually SEE the backlighting array, little black squares throughout the TV. When I sent photos to Vizio they said they could see "nothing wrong". Walmart replaced the third TV which was fine for a few weeks until again I could see the array and dark spots. Returned it and will never buy another Vizio product.

I purchased a 65" TV directly from Vizio and in less than two months there was an issue with the screen from a color display standpoint. They replaced it under warranty (Feb 2017) and now in Aug 2018 that TV is totally dead. Vizio isn't willing to do anything, since their warranty is only 1 year, despite the fact I was sent two PoS TVs in less than two years. They suggested I contact a local repair shop, so I can pour more money into the garbage TVs they build. Should have never switch from Samsung, where I have a 32" and 42" that were migrated to my camper as I upgraded our home TVs, and they're still working after 10 years, despite the hot and humid environment of a camper that spends most of its time sitting in storage.

Was having problem with my picture set. I got a representative that could not speak English. I had to ask for a different representative. At that point my problem was solved. My second representative Amy was great. My first one was horrible!

Bought E48u-DO flat screen TV @ Best Buy and less than 2 y/o screen stays on for 1 sec and off for 4 sec continuously. Contacted Vizio customer support and they told me time for new TV. Less than 2 y/o come on. I will never buy Vizio again.

I bought a 70" Vizio LCD TV from Wal-Mart for approximately $1600, the screen began developing little white dots everywhere. Still under warranty, the customer service person said they had many reports of this and they would replace the unit. New unit, began doing the same thing just a few months in. Yet again called (by this point the three year extended warranty we paid extra for, was in use). This time they sent a local TV repair company to take and fix it. The repair company wrote it off as unrepairable (and were right, it died a week later).

Vizio VIZP502 television - We purchased this set in Mar 2015, had to replace it under warranty Jan 2016. Jul 2018 completely dead and out of warranty. Terrible quality! Other brand TVs in our home 8 years no problems.

We bought a 2014 Vizio E700i and 3 and a half years later, It went out and would not power back on. So I called Vizio customer service and the girl seemed less than receptive or engaged to help me at all. I would even be glad to fix it myself but she insisted that there are no known problems with these TVs. If that’s all they’re going to last is 3 or 4 years, what a shame. Who could afford a crappy product with a short service life that is expensive. I will fix this TV somehow to save it from the landfill and won’t be back to Vizio?

I bought this TV originally for the price. I was so pleased I have three more in the house, replacing other TVs that either went dark or the much older large models. Plus, the color and clarity of the screen is excellent.

I purchased this 65" P Series TV P65-E1 from Sam's Club with a Business Membership which is supposed to extend the warranty for an extra year. That being said the trouble started after just 3 months with this set. The audio would completely go out at random times. I would have to grab the remote and turn the Sound Bar back on to resume watching my content.

Worst customer experience that I ever had to endure. Absolutely no help. The support is extremely frustrating from their phone rep & system. They cannot hear (or so they say) due to it being so loud in their call center. Rep also claimed that the supervisor is unavailable multiple times while waiting for them. She even laughed when I told her how dissatisfied I was with their product. My 2 year old Vizio M55-C2 55" TV has a bad pixel line horizontally through the top portion of the screen. This almost lasted 2 years and I advise to review all the reviews and choose another brand.

It is a 50 inch screen. Performance is usually good - but it is 10+ years old and is just HD 720. Only 2 HDMI ports - would like more. It occasionally "flacks out" and has to be unplugged and plugged back in to reset to normal operations. On the wall, adding a external antenna is almost impossible - as is access to almost ANY of the connections. Does have good sound, IMO. But not a smart tv. Overall, at the time of purchase, it was a good value. Not by today's standards. But the split screen function has been helpful and it has all the connections I need for my HTPC system -and it works fine. So it remains our primary TV.

I have enjoyed excellent viewing. But just remember to set the basic settings on all smart TV's to private, so that your home life is not broadcasted back to the manufacturer or your cable provider.

60" VIZIO SMART TV is 2 1/2 years old, left side of screen going dark, research shows it's LED failure which is very common and very difficult to fix for DIY people like myself. I bought this TV because picture was incredibly sharp and superior to others in giant wall of TVs at store, great price too, if you want a TV for just 2 to 3 years. Samsung here I come. Way too many negative reviews for Vizio that I've seen.

It is an economy style TV and goes with "you get what you pay for." The internet connection is spotty at best. But it's great for an economy style TV that is not your primary TV.

My Vizio is ok. I use reg antenna when viewing my local channels and I'm *re scanning* all the time because the TV does not remember the channels. The remote control is terrible and the buttons are failing. It also like to not shut off when I hit the power button! If I had a chance to do over, I would not buy another Vizio. It's just sub par compared to other TVs.

The television is of good quality and we have had no mechanical issues with ours. The downside to the version we have is that there is no internet browser. You cannot add apps to the tv, only cast from another device and worst of all there is no HDTV tuner on the television. You can't just get local channels. You have to put more into the TV after you purchase it just to watch local free channels. If one can live with these shortcomings, I would recommend purchasing a Vizio.

We bought a 4k smart 60" tv at Christmas 3 years ago. It has completely died. Here is how they handled the situation. "Sam, I apologize for the issue. Unfortunately, as with all electronics across all brands, we can't predict when/if an issue may happen with any of our products, although we never expect nor want them to. This is an unfortunate situation. Please understand this is not a reflection of VIZIO's overall quality."

Bought new Vizio TV Dec. 2017. Went bad 6 months later on June 10th. Notified Vizio on June 12th. Replacement Vizio TV came 9 days later, June 21, with 2 different legs that wouldn't fit the TV they sent. The delivery guy had to take the leg from our old set to make it work. And that Vizio TV stopped working 24 hours later on June 22. So far, that is 2 defective Vizio TVs within 6 months. How does Vizio make it right? By making us wait another 8-10 days for delivery of another replacement TV. We are on day #12 of waiting. Now here we are on June 27 and Vizio hasn't even shipped the latest replacement yet. Even though we are still under warranty. Then they block me on social media for posting this on their pages. How is that for customer service?

Love my new tv. Has everything I need. I found a great price match on Walmart online that was honored in the store. Perfect for what I needed.

I purchased a VIZIO SmartCast E-Series E55-D0 55" 1080p 120Hz LED Smart HDTV Dec 2016. May 2018 this TV no longer works, we were advised to power cycle it which we did numerous times for a week. It still does not work. The customer service department was of absolutely no help, their only solution was to offer a "discounted" price on another inferior Vizio TV. The discounted price they gave me was actually $12 more than what I paid for the original TV. It's very unfortunate a company like this that got caught illegally selling customer data would not do more to assist a customer who they sold a defective product to. I will no longer be purchasing anymore Vizio products.

I purchased a 58" Vizio 4K TV from Best Buy September 2016. I did not purchase the extended warranty, I have previously purchased Samsung TV's that are well over 10 years old and are still working fine with no issues. In June 2018 I turned on the TV and there were vertical moving lines of different colors and the background was a rainbow of colors and lines that made viewing any of the picture impossible. I unplugged all of the wires, did a reset, and tried various sources with no improvement. I called Vizio and they confirmed my warranty was out, they told me to call their service center. I called the center and explained the issue and they told me that the entire screen would need to be replaced, they agreed that it was a malfunction and not damaged as the lines and colors are constantly moving around, not in one place as you would get from damage. They told me that the cost would exceed the value of the TV and I should just replace the TV.

Picture is always too dark even when you try to reset. All in all, if you're looking for just a tv that's cheap then Vizio may work for you but if you're looking for a tv to enjoy watching movies this tv is poor. Sound quality and picture quality poor even when I tried to set it, never really got any better but judge for yourself.

The TV has great performance. It is very reliable, and on the lower price spectrum. I am completely satisfied with it and would buy another Vizio without hesitation.

From the first Vizio I purchased five or six years ago I have been impressed with their price and I have never had to have one of them service. Their price is so much less than the leading brand that I admit it turned my head. Once purchased, I discovered that the competition of its color clarity and understanding was competitive with that Sony, LG, and Superior and sometimes surpass them. It took me a minute to realize that the off and on buttons in the back and certain features were not where they usually are, but once I realize that I love my Vizio TV. The clarity is phenomenal.

We purchased this Vizio E550i tv from Costco for around $700 only 2 and a half years ago and the tv just died yesterday. I called Vizio and they informed me that this model cannot be repaired and offered me a new tv “at a discount.” I have had other much cheaper televisions last 10-20 years without any issues. This tv had issues with the sound and picture and now it’s completely dead. I will NEVER buy another Vizio again! Stay away from Vizio!

I bought a Vizio 55" LCD Flat Panel TV — E55-C1 in October of 2016. It lasted until May 2018. Less than two years. Their warranty is for 1 year. No way to fix the problem. They offered a replacement at a reduced price but never gave me the details. Like others before me, the TVs are not built to last a reasonable amount of time. Stay away from Vizio.

I have never had any issues with my Vizio TV since the day of purchase. It was given to me as a much needed birthday gift (according to the giver), that at first, I was not so eager to receive (as the recipient). Believing that TV's were becoming more and more like "idiot boxes." However, the thoughtful person who bestowed this upon me was right, it has helped me lighten up tremendously. Sometimes watching TV is therapeutic, all in moderation. I just love my TV and I love the person who gave it to me even more.

This is my second Vizio. Bought a larger one for my living room and never had a problem with either one. The screen is super sharp and color is great. Price was very affordable too.

E700i-b3 70 inch lcd smart tv - I bought this tv at Best Buy for 1500.00 for media room, this tv was rarely used and after 13 months approximately February 2, 2017 I turned the tv on and the screen had vertical lines (cracked screen) for no reason. I called Vizio and was told warranty just ended but they could offer me a replacement for discounted price. I am very disappointed as this tv was only watched a handful of times and this was a defect as nothing ever hit the tv to cause the vertical lines. I have read similar complaints with same model as mine and feel we should have some recourse as the tv should last more than a year.

So I bought 2 TVs at Christmas time. My first time ever purchasing the brand Vizio. I've owned Samsung 42" now in the basement still working perfectly 8 years and Zenith 55" that worked flawlessly for 5 years and then went out after a power/thunderstorm. So the 55" Vizio went out 2 weeks before the 1 year mark. It was replaced by Vizio. New one out of the box a month later still has issues. But I'm held to the original warranty. I joked with the repairman about the one upstairs going out and wouldn't you know 2 weeks after warranty was up that one went out. These TVs are garbage. Please take this review seriously.

Purchased a 32 inch Vizio HDTV for my RV. On the second occasion I used it it came on but after a few minutes the screen went blank. The TV was still under warranty although there was a 6 month gap between the 1st and 2nd time it was used. I contacted Vizio and was told, "We will replace it." Thank you. I should think so. Then came the stinker. "We will send you a box and you will have to pack and send it back here within 30 days. Once received we will send you out a reconditioned set," yes reconditioned and the warranty will be reduced to 90 days.

Purchased a TV made by VIZIO (65" 4K Smart TV) for 1000 dollars and it went out within a year and a half. I tried to get any sort of help from their customer support and was told that since I've owned it for a year that I cannot receive any support. Do not buy, TVs will stop working and you cannot rely on them to fix faulty products. HUGE waste of money.

Bought two new 60" Vizio Tvs in 2015. One for myself and one for my son for his birthday. They both went out within one week apart, like they were made to do this? Both sets stopped working with NO PICTURE and NO SOUND! We fixed the sets by ordering parts, but in a questing game way. We still came out a lot cheaper by our own repairs, but most people will fall into the costly repairs from service.

I love the fact that when guest comes over, they are in shock of how much a flat screen gives the view, I would recommend this product to anyone. I am a satisfied customer.

Had the "high definition" been higher; that is, razor sharp, I'd have been happier. As it is, I am satisfied; I got a good price.

The television has performed flawlessly over a period of years. The picture is crisp and clear. I really only have one minor complaint being it seems to lack good volume.

The sound needs work. With a soundbar it works great. Love that I can cast from my computer or phones to it and it has been great at doing that. We haven't had any issues with the TV. I think the issues we have had are from the cable not the TV. The picture has been great on the Xbox One. The NCAA basketball tournament, NHRA, and NASCAR has been great to watch on this TV and it had no problems keeping up with the action.

Just purchased a 55 inch Vizio TV from Best Buy on 3/22/18. Today is 5/6/18. Our TV has shut off on its own about 4 times in the past week, then has to be completely rebooted to factory setting, is a real hassle and aggravating, from what little I have read from this website, they are pretty much all lemons. Best Buy has a poor return policy but I’m going to give them a call anyways but my expectations are very low from past experience and will not be purchasing anymore Vizio products.

Being a smart tv will enable me to lose the overpriced cable bill. I loved this brand so much I purchased two! The picture quality is extremely clear. The color is beautiful.

My Vizio is an older model and missed the smart t.v upgrade. Yet as an 2009 version it has a perfect picture, a dual screen (LCD), operation instructions are easy to follow. The sound, not as good, and it's difficult to connect surround sound. I'm sure I will find a sufficient sound system for it. I've had Sony, Magnavox, all main stream, brand names. Vizio I will put in the same league of durability and quality.

Out of most brands out there this one is very good. I have worked on TV's this one is easy to work on and one that doesnt seem to break down as much.

Overall my experience has been great with the entire Vizio product line and the television (Smart TV) is absolutely worth every dollar I spent on it. The TV works beyond pristine. I highly would recommend this brand over other classic brands to family members, friends and strangers. I plan to continue to purchase technology from this brand.

I've owned several different LED TVs and Vizio has been the best picture by far, easiest to program, best color, just overall TV I've had by far!!

It really works great. Zero complaints. We've had one for close to 15 years, another for more than 12, another for over 5 in different rooms... and they all work great. Another littler, 32" was used for tradeshow presentations... and was far better than our very expensive projector because the TV was way brighter.

I was sold a defective flat screen 23" HDTV. First Vizio purchase. HDMI port worked intermittently over several months. Didn't address the problem because I was mostly viewing Netflix via wireless connection. When I tried to view via cable box found HDMI port problem. Tried to get satisfaction from Vizio's "Top rated Customer Support". They blew me off. Won’t buy another.

Terrific products for a great price, excellent value overall, never a single problem with any Vizio product we've owned. I would probably never buy a TV from any other manufacturer at this point.

The edges of Vizio are so thin it is easy to damage the screen by just holding the TV which makes it difficult to hang on a wall. The picture and sound are great though.

Vizio is a great TV with a fantastic picture and we love that it's a Smart TV. Excellent TV for the price we paid. We recently moved and in our new home we have it mounted on the wall.

My experience with my Vizio 42" TV has been an excellent pleasure, bought on sale, it works great and gives this old retired lady a great deal of pleasure during the day. I found it to be a fantastic TV in HD and excellent sound.

It's a perfect size, with a remote control that is easy to use and is all inclusive of what I need to do, at any given session, of what I need to find or do on the TV. The picture, as of late, has been experiencing some difficulty in staying perfect; it keeps breaking up and about 3-4 mins. per session and is definitely a pain in the butt and has me worrying if the problem is fixable or am I going to have to spend MORE money in getting the TV back to working properly.

We bought a Vizio last year after moving into a new place. It's a 55" flat screen 1080 HD. Very low profile, lightweight. Works great, smart TV. Fits perfectly on the wall, was easy to put up and there's not a lot of extra nothingness around the edges. Great color, great sound. We are very pleased with our purchase.

This brand was a recommendation from someone to us, so we went with it. We ended up buying 3, have loved them ever since. We have never had any trouble with any of them. Great brand.

I like the Vizio TV and I like the cost of it but hiding the buttons has to stop. When you can't get the remote to work you are just out of luck.

The price for this tv (60" for $698) was a good value. Fits perfectly on my mantle and screen has a great picture. But, again, on certain channels and/or during movies, whether a movie being aired or a movie popped into the dvd/bluray player, the volume drops so low a sound bar I have hooked up has to be used. So, other than the sound problem and the VERY SMALL remote it comes with, which I lost and NEVER FOUND in the first week of having the tv, this tv is a good bargain.

It is a lightweight but solid tv. The screen display is clear with vibrant colors that is real to life, not fake. The sound system needs a lot of improvement. Needs more depth and bass. Right now it is more like listening to a transistor radio.

The screen developed a thin blue line on my Vizio M70c3. After contacting Vizio I was told my warranty is expired and I need to replace the TV and they would offer a small discount on the price. Terrible customer service and support. Avoid Vizio.

Vizio provides great customer service when you need assistance. TVs are reliable and seldom cause problems. After 7 years it is still working great.

I have had it for some time, yes it was expensive when I purchased it. Now that it is a couple of years old, it will freeze up from time to time. That usually happens right in the middle of a movie then I have to go unplug it and replug it and start the movie all over again.

We bought 2 Vizios and one quit after 5 years. The value is great, holds up good, could be a little less heavy, has enough plugs in the back for other media, remote control easy to use.

I've had several brands of TV's over the years and the Vizio has the sharpest, clearest HD picture of all of them. An excellent value.

I have loved this TV for over 2 years now, and for the price it was and the size it is, perfect for me at 37 in, I would recommend it vehemently. The only true negative I have found has been the menu/settings and after 2 years I rather not go into adjusting or changing things there. It still is far from clear or even sensible to me and to others on how to get to tinker with anything in that way. BUT everything else is awesome and more than worth the price. It also has a slew of hookup options in the back to connect with with a whopping 3 HDMI spots which I have for example a Chromecast as well as an Amazon Fire stick and finally an HDMI cord for laptops and such, a couple component spots as well a couple auxiliary and so on.

We have bought 4 Vizio flat screen TV’s in the course of 3 years. 3 of the 4 are TV’s are defective. The screen goes blank, but will eventually turn on sometimes then slowly all together they have stopped working (screen goes black, only sound works). There has been a tech out twice because one was under warranty, after that didn't work they sent another TV and same thing is happening to this one now!

Had got the 70” tv as it was recommended, 13 months later (one month after warranty expired) half the LED lights went out, tv going dark. Spent $250 to get fixed. Had it back one month. Now the other portion of the TVs LED lights are starting to fail as dark shadows are starting to show. Very disappointed in the TV, most likely won’t be a repeat customer for Vizio.

PLEASE DO NOT BUY A VIZIO, My experience is simply put terrible. In one year it won't turn on properly and their power cycle solution is flat out BS. Do you not want your TV to turn on? Do you want a looming fear that the damn thing will just never come back on leading to hours of unplugging and plugging back in hoping it actually ** turns on? Then sure buy a Vizio you masochistic lunatic. But if you want a TV that works go elsewhere. Customer service didn't help either. While the tech was nice and believably from Illinois and not stumbling awkwardly around a language he didn't know, he was no help. He just told me "well it's broke. Replace it" and as nice as he was helpful is not what I'd call him. Zack buddy you work for ** and I hope Vizio cleans up their act. Till then get a good TV and not this Vizio garbage.

We purchased a Vizio 55 inch SmartCast TV in Sept. 2017. About 6 month in, the TV would just shut off in the middle of watching. Recently, 7 months after purchase, we cannot get it to stay on. We turn it on, it start to cycle, then shuts off after about 10 seconds. We do not even get to a picture. Called Vizio Support. Nice guy. Had me unplug, hold power button and turn back on (this seems to be something I hear they do a lot). Nothing happened. So he had me plug it into a different outlet. Same result. He then said it needed repaired; after 7 months it needs repair. I had to send picture of receipt and picture of TV. Will see what happens. Not happy a 7 month old TV need repairs.

If I could give this zero stars, I would. My husband and I purchased a 70” Vizio smart cast television last April. From the moment we got it home, it has been an absolute nightmare. It has never casted properly. It would continuously cut off/turn off or freeze while watching Netflix. It has never been able to cast Amazon Prime. At first we thought we were doing something wrong or it was an issue with our WiFi. We called customer service several times and did troubleshooting. We did factory resets. Nothing worked.

As you see, the left side of the VIZIO screen is distorted. I contacted VIZIO customer service who offered me a re-certified TV with 90 days warranty only. They refused to return the TV which has malfunctioning from the factory. I didn’t have choice except to agree to get a re-certified TV. The lesson here don’t buy VIZIO TV at all. Bad product and bad customer service.

I had my Vizio 60” TV for two years. Black shadows appeared on the screen. On the phone several times with Vizio customer support (total joke). Turn off TV, hold power button, turn on TV, etc. Don’t exactly know how this is supposed to fix a TV that clearly has LED lighting issues. Out of the Best Buy warranty for one year. Basically after numerous phone calls and emails, Vizio sent me an email to purchase a new TV at a discounted price??? I purchase a new LG TV with better reviews for $40 less. I guess if you are buying a Vizio product, which I will never do again, purchase all of the insurance and extended warranties that you can. Their products are disposable after a few years and they just expect you to buy another crappy TV. Unbelievable.

Just a few days over the 1 year purchase the HDMI output on my Vizio tv stopped working and Vizio customer representative basically told me I was out of luck and any repairs would cost. The tv is model E55-DO FYI. It was purchased at Best Buy so buy that extended warranty if you are set on a Vizio.

I called service number and when they answered they asked which set I was calling about, because they have a record that I have several Vizio sets and have been a long time supporter of Vizio products. I provided my model # and Ser# and purchase date. A very pleasant woman then walked me through a restart of the set which has developed a horizontal back line in the middle of the screen. Once we determined that the line was still there the only advice she could provide was that I purchase a new TV, no other option was provided. 70" Vizio was purchased at Costco for $1700, 3 yrs and 11 months ago. Yes out of warranty but the best Vizio can do is to advise to purchase another Vizio. Model #E701i-A3.

Just 2 years and 2 months after purchasing this Vizio M70-C3 4K TV 70" I started to notice grey areas on the screen approximately 3" X 6" in size. We now have 5 of them and growing. Reading other reviews on this site this seems to be a common issue with their 70" televisions. The attitude of customer service of Vizio was rude and basically that's the risk you take with electronics. They offered a possible discount but when they found out that I was from Canada they said that it is only valid to US customers. I wouldn't take a discount to buy more of their garbage anyways.

I bought a VIZIO D45fe2 TV, it's a smart TV about 45 inches. When power goes out the TV comes on when the power returns, so it has to be turned off with a power strip that now sits on the dresser under it. It's a major, major design flaw. The worst thing is that VIZIO support says it was purposely designed that way. If that's how they purposely design, I'm sure there are other flaws.

We purchased a Vizio 70 E-Series (E70-E3) TV in November 2016. The first 11 months the TV picture quality was very good. After 12 months and 22 days we noticed the picture quality seemed dark. We adjusted the color and brightness thinking that was the problem. Unfortunately, it just kept getting worse. At 14 months we now have a 30 inch dark section on the left side of the screen and numerous dark sections throughout the entire TV. We contacted Vizio Customer Service and was told we were 1 month out of warranty.

We bought two Vizio TVs a few years ago and from day one they would have issues connecting to the WI-FI and often the screen would get fuzzy looking for awhile and then go back to clear on the larger one. We bought a smaller one as well for our kids TV room, that one now won't connect to the WI-FI at all. The remotes continuously don't work and we have to get replacements from VIZIO. This is absurd that a company makes such terrible TVs. Our family will NEVER purchase VIZIO TVs again.

70" 4K HDTV - TV only lasted 14 months from date of purchase. One side of screen went dark. Contacted Vizio and was told TV was not repairable. Vizio willing to give me coupon to purchase another TV for $80.00 less than I paid for the one I have. Way too expensive for a TV that only lasts 14 months. I would not recommend this brand to anyone.

Thanks VIZIO, for offering me $200 off of the purchase price of another 70" TV to compensate me for the fact that the 70" VIZIO I bought 5 years ago, for $1600.00 (TV was barely used for 3 of those years because we were only home on weekends for 3 years and TV did not get more than a couple hours of use per week) ** the bed already??? That $200 discount really makes me feel like I should buy lots more from your wonderful company... P.S.??? Never again! E701i-A3 70" LED TV IS JUNK.

I read some of the feedback on Vizio website and the review that are on their site are false. I call tech support because I bought a E70 E3 in Nov. of 2016 and after 6 months they had to replace it. 8 months later right the warranty ran out it happen again, so I called tech support and the First Lady I talk to was very disrespectful. I told that I was disabled and I bought the tv because I permanently disable from a car accident and have in nerve damage in my c5 and c7 besides the metal in my body so I bought the tv because that’s basically what I can right now so I told her and she tells me, "That’s not my problem." All I was doing was trying to explain the situation and she was so nasty. Now I spoke with techs from the Geek Squad and they even said when you spend over a $1,000 for a tv it should at least last 3 -5 years and I gone thru 2 in less than 15 months. So what does Vizio tell me? They tell me I need to buy a new one.

Was gifted a Vizio TV for my birthday, and was using it just fine until the top part of the screen stopped working. They won't replace it even though I've only had it 8 months. They insist something hit the screen. That never happened. Will never purchase another Vizio TV.

The Vizio was rated higher than the Samsung which was the brand I always bought. I have had the Vizio for 1 year and I love it. Outstanding performance.

Worst TVs ever!!! I have a E701i-a3 Vizio tv with known problems. Called customer service. Worst help ever. 2 months out of warranty. After paying $2200 think they could help a little? No was the answer. They wanted to give me a great discount rate for another tv for $900!!! That’s only $100 less than in store. Anyone read this don’t buy Vizio. Junk. Don’t last and very poor customer service.

Bought a Vizio (not-so) Smart TV and almost immediately began having trouble with the sound which increased and decreased at will. It wasn't our main TV so we decided to live with it. Now, 4 months out of warranty, no sound or video. Just a blank, black screen. Seems that the "main board" is shot and, big surprise, Vizio doesn't sell parts for their own product. Rather, they gave me the number to their "out-of-warranty" parts supplier who wants me to leave a message and they'll call me back tomorrow. I think I'll set up my now-not-working, $1000 Vizio TV in the backyard and use it for target practice. DON'T WASTE YOUR MONEY ON A VIZIO PRODUCT. YOU'LL BE SORRY YOU DID!!!

I discovered Vizio when I worked at Comcast. The company started using them internally and I was very impressed. It's like an affordable Sony and now I know they were saving money too.

This is my third Vizio TV and the reason I think they are so great is because I buy them refurbished. Usually refurbished electronics fail within a year or two. In my case a have a 24 inches Vizio I purchased at Walmart around 4 years ago. They are very advanced and I got better value for my money. My 42 inches has a crisp clear screen almost as good as 4k is refurbished so it cost me a fraction of its original value. I had all the features I wanted like LED, HDMI ports I got 2. It also measures almost that my other TV's said like 20 inches and it hardly got to 19 inches. So scale is more to the point. To me if it stands its ground for a long time being refurbished it has good bones.

I bought this TV (Vizio 32 inch smart TV) less than a year ago. It was meant to work with an app on the phone. However the internet is not strong enough to hold the signal. Therefore the remote for this tv and several features do not work, including the sleeper timer. Since I purchased this tv for my bedroom that is a priority feature for this TV. My larger TV had an update and they sent me a new remote because they are aware of the problem. I called to find out how to upgrade my 32 inch. They said at this time there is no plans to update this TV but they are aware it doesn't work. So basically, they can't help me, I can't afford to get a new TV, and am stuck with a TV that doesn't work as it should. I expected more from both Sony and Vizio. Too bad. If they don't remedy this situation they have lost a customer forever.

I have an 80 inch and find it to be beautiful and very clear color and picture. The "smart tv" features are easy to use and the company's CSR are very accommodating. I also have a full surround sound system from Vizio, that is extremely accurate.

Really not happy with the TV. Don't like the fact you can't browse the Internet and the TV cuts out a lot if you can't browse the Internet. You have to get the apps.

It doesn't have any buttons on the TV to use. Its control is only from the remote. It is a shame. If you lose your remote you will have to run out and buy another one.

Since the day I bought this television I have been having problems. Within 1 week returned the TV to Walmart because the picture quality and sound was poor. They replaced with a new TV. After 2 months had vertical lines. Called VIZIO. They send a tech, after 2 hours of time and said they need to replace your TV. Called VIZIO. They replaced the TV with already repaired TV. Qfter 2 months my wifi does not connect and DVD input port did not work since the day I got it. I am sick and tired of wasting my time. Called them. They needed the serial number. It is hanging on the wall and serial number is back of the TV. NO MORE BUYING ANYTHING FROM THIS Company. Will donate to Goodwill.

Brought 2 65 inch 4K TVs and put em in storage for 3 months... got em out hung em on my walls and had inside screen damage, called customer service and to avoid honoring my warranty they told me that per their investigation it seemed to be physical damage and that there’s nothin they can do for me! Asked for a corporate number to complain and was put on hold for 15 min only for the representative to come back and say unfortunately they don’t have a corporate number for me to complain! Please spend the extra buck and purchase a real television! Please trust me!

Awhile back I connected my television to my WiFi network and tried logging into Facebook with it as I have done this before, only the Facebook app was no longer available. So I tried going to Vizio’s App Store only to find it wasn’t even available. I got frustrated and turned it off. A few days later I tried to go online with the TV to show a representative from Vizio what the problem was and it wouldn’t connect to my network. This really made me salty and I informed him that Basically their damn TV was now useless to me. I’m not happy about this and as of right now, I will probably never buy another Vizio product ever again. Especially after I paid more than 11 hundred dollars for this television last year. I’ve taken impeccable care of it but it still turned out to be junk!

Received a new TV and turned it on only to find the screen had lines in it. It has taken over 3 weeks so far and still have not received my refund yet. Vizio return process is a nightmare. From waiting 3 days to have UPS pick it up, and Vizio to receive TV in warehouse and get refund. Still waiting for refund... Customer service said it could take 4-6 weeks to get my money back. That is crazy!!!

I spend over $1000 last March (65" Chromecast TV) - and the audio is completely jacked - reset settings and it goes in and out - followed their instructions and it still goes in and out - no customer service whatsoever. I even took audio leveling off and it is inaudible. Not even a year old.

When I bought my first Vizio a few years ago, I researched many TVs and Vizio got really good reviews. When I bought my first one, flat screens were still expensive around $1,000 for a 42 inch. It lasted about three years and one day just went off, no sound, no picture, just a black screen. The power button lit up and that was it. A couple years later I bought another 42 inch Vizio because I had a wall mount for that TV. After two years, the new one did the exact same thing, all the sudden, a black screen, no picture, no sound. I tried that gimmick about unplugging it and holding down the power button for 10 seconds. That should tell you something right there. Meanwhile, I have two dead 42 inch Vizio TVs and will never buy another. These are disposable TVs. Don't buy one. A friend of mine has had a cheap Sharp TV for ten years and still cookin'.

Bought a Vizio 70 in. LCD tv (e70a3-1a). Lasted just over a year, and suddenly became very dim with flickering picture. Called Vizio. And said my problem was unique, and suggested I call local repair shop. Will never buy Vizio again.

I bought a Vizio 65” 4K TV 1/13/2017. On 1/16/18 the TV quit working. I called Vizio and explained my problem to them. Their reply was “Sorry, there’s nothing that can be done.” My previous TV was a Panasonic 50” Plasma which worked perfect for 10 years before selling at a G sale after upgrading to this Vizio. Prior to that we had a GE which lasted 20 years with no issues. I will never purchase another Vizio product and I will spend the rest of my life telling every person I meet what a terrible product this was with a service department to match. I’m a senior citizen and have worked hard for what I have, throwing money away on inferior products is just not an option. This is my first Vizio product and my last Vizio product.

Purchased a 50 in Vizio Smart Cast tv. Started to buffer terribly, making the TV totally unusable. Called Vizio who sent out a tech. All of the other devices, including a second Vizio tv, have good connection speed in my home. No buffering issues anywhere else in this house. All over 20 mb/S. The internet company came out and verified speeds.

I bought a 55 in LED smart tv three years ago. Since then the original tv had a large black line through it within the first year. They replaced that tv but the replacement tv started showing a slightly faded line through the top of the screen. I called Vizio and learned that I was supposed to purchase a separate warranty for the replacement. They offered us a small credit towards purchasing a new tv for our broken one but we decided to just deal with it. We were not going to spend any more money on this brand. Now the picture is going black as soon as you turn it on and then switching to another screen where it is grey at the top and bottom and fades to white in the middle. I was not able to have a tv last a year without screen issues and now my thousand dollar investment lasted me 3 years. The only good thing I can say is the Vizio surround sound we bought with it has worked well. Unfortunately without the tv it is useless.

I purchased two Vizio Smart TVs one year apart. The first TV is 3 years old and the second is 2 years old. I attempted to use the Netflix App, but unable to download. I contacted Vizio's IT and they were unable to rectify the problem. They referred me to "ITI" who Vizio outsources for repair problems. ITI wanted $379 per TV to repair at my home. What a rip-off. Checked the Internet and everyone is having the same issues with downloading Netflix. I checked my Internet provider and spent an hour on the phone only to find this is definitely a VIZIO problem. I would strongly suggest no one purchase the VIZIO TVs or their soundbars. The sound bar I purchased stopped working within 6 months after purchase.

Same issues as other customers. Always purchased Vizio TV’s (4) but this time there is a problem. I purchase a Vizio P65-E1 65" Class 64.5" 4K Ultra HD XLED Pro Home Theater Display new. Had picture issues. I was instructed to update the software and many other procedures. Then I contacted support and they told me they would warranty it. Vizio sent me two confirmations emails giving me all the info and Vizio was processing the return. All was explained that they would pick up and exchange at the same time in 7-10 days. After waiting almost a week I counted Vizio yet another time to find out what the process hold up because as per Vizio email they would contact me with arrangements for pick up and swap in 7-10 days. Now Vizio says they can’t process the claim, because Vizio does not have the TV in stock.

I bought a 65" Vizio smart TV in December 2016 and have had nothing but problems with the TV and the company since day 1. The TV won't turn off and constantly loses its connection to my wifi. I have a Samsung in another room so I know it's not the wifi. I've been calling Vizio tech Support for 5 months now and they keep having me do this "hard reset" which doesn't work. Today I told them I was fed up and wanted a new TV or a tech to come fix it. Their response was "sorry but it's out of the 1 year warranty now". I've never had any problems with any of the 3 Samsung TVs I own. I will never again buy a Vizio and highly recommend you don't either. The $100 you save isn't worth it!!! Junk product and a crappy company that doesn't stand behind their product. I can't say it loud enough... DON'T BUY A VIZIO TV AND DON'T DEAL WITH THIS COMPANY!!!

I purchase a 65" smart TV. I was instructed to update the software and after that I received grey lines on the bottom, contacted support and they told me they would warranty it but I needed to send the receipt to them. I told them that unfortunately after hurricane Irma came my home and all my paperwork was destroyed. They told me I could call Walmart and they would send me a duplicate but because I paid cash, they don't have any record of it. I called Vizio back and spoke to the supervisor and she said they couldn't do anything but recommend me purchase a new one!! Wow thanks Vizio. You lost a faithful customer after purchasing 5 TVs in the past. I will not be recommending you ever again!! I'm out $1000.

I have purchased two Vizio televisions in The Last 5 Years. The first was a 50-inch flat screen smart TV and about a year after purchasing it, the screen got bumped and developed a large line taking up about half of the screen and caused the picture to go black and white. I had purchased a full warranty on top of the regular warranty thru Best Buy and assumed that that covered everything according to what they told me. IT DOES NOT! They said, after the fact, that the screen is the only thing that they do not replace because it cost more to fix that than to replace the entire television itself. I accepted that perhaps I did not read the fine print and I went ahead and purchased another Vizio television which was now a 55 inch flat screen smart TV.

Similar experience as others, Vizio LED M55D0, bought in 2016 and in less than one year (under warranty), it started bleeding on one corner and then problems developed with display and eventually black screen. Called Vizio. Had to send picture of TV with sales receipt. Vizio said a replacement TV will be sent in 7 to 10 days, it could be a reconditioned, or used one but may not be new. It's now 21 days and no TV. Calls to Vizio is of no use, they just tell me to wait or call the delivery company. Called delivery company several times, they took my number and have not called back. Repeated calls to Vizio get the same answer, fortunately have recorded all the calls.

Issues with the 55" television model D40u-Dd1. Nine months in screen showing multiple colors red, Blue, blue green, white, black. Sound but no picture. Was told change HDMI cord. Issue was my Internet unplug restart. This could be a factory color check issue. Now waiting for repair guy to fix. Let's see how it goes. Will update when I get it. This is Thursday. I started this on Monday. I've talk to five different associates all telling me what it could be but felt it was my Internet issue. That television pretty much been around United States. Talking to people. I had to make the calls and get back to them. Take time out to help solve this issue and now I'm waiting on them. We'll see. I should've kept the warranty plus through Target. So the after holiday sales aren't so good after all.

I am a TV repair technician, and I get called to repair Vizio TVs a lot. Vizio TVs go bad very often due to terrible build quality and manufacturing defects. I wouldn’t care too much, since it gives me plenty of work, except that the build quality is so pathetic, that when you remove the back cover of a Crappio/Vizio, there is a huge risk of damaging the brittle back cover and pissing off a customer. Brittle and cheap build materials are not the only problem... Another problem is the fact that there are hardly any replacement parts available for Vizios.

Got 36" 4 years ago at Christmas for $300. Would have liked bigger but cabinet can't take. Still proud of myself for this smart buy. Not only does it look good picture & sound quality are good too. Has never given me any trouble. I just turn on & watch.

Vizio 32" - Black screen within 3 months. Had to wait 6 days for a tech coming in with parts. Changed parts and still same black screen. Waited another 8 days for a empty box to send them the TV to them, got the empty box however, the box was for wrong TV so it does not fit. Called them again, offer to spend my own money to wrap it professionally and send it to them - NO. That is the answer I got, now I have to wait another 8/9 days to get the correct size box to send the TV to them. Once they get the TV, if only I get the correct box this time, they will send me a replacement TV. So by the time I will have my TV replaced will be another 15/16 days if that happens!!! Already, it has been 2 weeks so one month wait. This is with under warranty!!! Now imagine, no warranty!!!

Just like the many other reviews on this TV, we started have banding and dark spots appear after about a year and a half. I contacted Vizio and they said it was most likely a backlight failure and would be too costly to repair. Since the tv was out of warranty they said tough luck, electrical components fail. I would definitely not recommend anybody spend the money on an upper end Vizio TV unless you don’t mind a $2000 disposable television.

The screen could be more clear but I am satisfied with the brand that I have selected for my family to use. But the future model will have a better pixels and In high definition and Internet access.

Do not buy this brand. Two Y.O. flat screen TV. TWO. Started experiencing issues, could hear sound but the screen was black. Followed the online troubleshooting, didn't help. Called their cust. service, although friendly they had no other help available beyond what was online. They thought it was a backlight issue, which is not economically fixable. 1-year warranty of course. Lady on the phone could not give me a solid answer on whether a 2-year shelf life was typical. Spend the extra couple hundred and buy something nice name brand. Do not buy Vizio, you will be disappointed.

Our first Vizio was approximately 2 years old when it would freeze then it would shut off and would not turn back on! I called a Vizio repair person, they wanted over $200 to just walk into our house! But I had a warranty on the TV so that repairman came out. There was no fixing the TV so they ordered us a new Vizio. That was 1 year ago, so far we have had no issues. But the product does not seem to be quality or long lasting. Plus their customer service is about non existent. When I buy a new TV it will not be a Vizio!

I purchased a new TV - VIZIO 48 Class home theater display E48u-DO January 2017. Worked just fine until two weeks ago when I updated the SmartCast to the latest version. Now I have a fuzzy picture when I change the channel, the screen becomes a noisy and snowy. I contacted the VIZIO customer service - phone number: 888-849-4623. I was informed that VIZIO is aware of this problem. Apparently, some of their "smart TVs" are not compatible with some of the cable boxes. They could not dismantle the version I loaded, nor could they tell me when it will be fixed. Every time I change channels, I must turn the TV on and off or run it through the inputs to come back to the one for the cable. Really, not good. I have given them two weeks and then I will contact the attorney general in Mn to file a complaint against the company. This is not acceptable.

I bought an E series 55 inch smart LED in February 2016. 2 months ago, after a year and a half of owning the TV, the screen formed 3 identical black circles on the bottom of the panel and then bled straight lines vertically up the panel. Blatant panel failure. They extended the one year warranty on other models for the exact same issue. I got a hold of customer service to see if they would extend me the same courtesy. After 3 weeks of 7 different employees telling me that it was physical damage I gave up. If it were physical damage the 3 circles and lines would not be identical. Not even a little bit. No cracks, nothing. The set sat stationary for the year and a half that I owned it.

All around the Vizio is a great TV. We have 3 of them in our home, and they display a great picture. We have never had any kind of problem with any of them. I really love my Vizios.

I have had 3 Vizio and got excellent service. Easy setup and access to all connection for PC DVR. Pictures seems to clearer than others as well.

We purchased a Vizio 70" M70-D3 M Series TV 1 year and 3 weeks ago. We noticed today that half of the screen is dark. I called Vizio, they state it is 3 weeks out of warranty and that's it. We paid $1,900 for the TV and it lasted 12 months. When the LED's go out, the TVs are not able to be fixed. Therefore, we are just out. They did offer us a discount on another TV. They offered us a 70" E-series TV (which is a lower grade model) for the same price that Best Buy is currently offering it---so no actual discount. We bought this TV because Vizio seems like a good product for the money and a good value. However, if their products only last 12 months, it's no longer a good value.

Had this TV for a few yrs now and no issues I've experienced. I would purchase this brand again and also bought my dad one.

I bought a 70” Vizio smart television three years ago. It was a smart tv that I bought for the purpose of live-streaming. It worked fine for two years and then it started downloading slower and slower. My internet speed went from 3MB/sec to 15MB/sec and my other smart tv works fine with worse WIFI signal than the 70” Vizio. Also, the volume will drop very low for no reason at all. I have to switch channels and then switch back to get the volume to come back up again. I know it isn’t the channel because it even does it with the DVD player, only then, I push pause and then play to get the volume to come back up.

We have had many different brands of televisions in our 47 years of marriage but so far the Vizio brand has more than surpassed our expectations! The Vizio has true to life color, excellent picture and no problems with it. The manual was very easy to understand and the controls are easy to use. We have had this brand now for over 4 years.

Bought 2 TVs at Walmart thinking the first one was just overused. Even though it was only one year old. Bought another one and it broke within several months. Called to have it repaired by Vizio and they wanted a fortune to fix. Don't buy, horrible TVs.

I just purchased a new tv - VIZIO SmartCast 55 class ultra hd home theater display e55e1. Very disappointed to find out that it has a fuzzy picture and when I change the channel, the screen becomes a noisy and snowy. I contacted the VIZIO customer service - phone number: 888-849-4623. I was informed that VIZIO is aware of this problem. Apparently, some of their "smart tvs" are not compatible with some of the cable boxes. Needless to say, this information is not revealed to the customer until one is stuck with a television that does not work. I was told that they (VIZIO) are working on an update to fix the problem.

I have the Vizio TVs throughout my house. You get the same streamline looks and quality performance as you would from the more expensive brands for less the money. I've never had to have any of them repaired or service. I have no regrets for purchasing this product and I would buy this brand again. For those who want the same thing and just as good as the higher priced brands Vizio is the way to go and put that extra money left over in your pocket.

I have a 55 inch TV by Vizio and an 19 inch. The picture comes in clear. Both TVs I have had for a couple of Years too and they withstand a lot. I have 3 kids that are a little rough around the TV in their playroom.

I ordered this VIZIO 70" Class 4K Ultra HD LED Smart TV - M70-C3 online Jan 19th, 2016 from Sam's Club and it was delivered Jan 27th, 2016. Lately we started noticing black spots showing up on the screen. Call Vizio and said they couldn't do anything about it but to sell me another model at a cheaper price. Why would I want to buy another one, when this didn't even last two years. Very disappointed at this $1848.00 TV.

In October 2013, my almost 1 year old flat screen TV E320VP quit... However, Vizio stood behind their product and fixed it free in less than 2 weeks!!! You don't experience customer service like that in this age. So I decided to write an updated review expressing how GREAT this TV is after 5 years. If you are contemplating purchasing a new unit I highly recommend buying Vizio brand. Period.

I purchased a 50 inch Vizio Smart 4K television in late July 2017. By October 2017 the TV started popping and powered off. I turned my TV back on and it was cracked internally. There are vertical lines running down the TV. I called Vizio and emailed photos. I was told the damage was caused by me. I was shocked by the customer service and how they do not stand be behind their products. My TV had not been dropped or fell. I was offered a discount. Why would I buy another Vizio product?

I had purchased Vizio 55" TV M55-C22, I had paid $898 at Best Buy exactly 2 years ago, all of suddenly TV died, screen went blank. Vizio customer service says repair costs more than buying new TV, they want to sell you another VIZIO even at a discounted. It’s not worth the time and the hassle. So if you want your money to go to trash within 2 years, then you go buy. Otherwise STAY AWAY from VIZIO brand altogether.

I bought Vizio E500i-B1 from a store that Vizio claims is not who they sold it to. They refuse to honor my warranty. They gave me their service center who wanted more than what the TV cost to fix it. No one should ever buy a Vizio product. They do not stand behind their products I guess because they know they make inferior products. So I am out the money I paid for a TV that should be still under warranty. Expensive lesson! They want we sucker to only buy from big chain stores and never trust smaller sellers. They want we suckers to ask and see proof the store is buying directly from Vizio. Until when Vizio is the only TV manufacturer left is when I will again consider buying their junk.

I ordered a television directly from Vizio.com on Oct 19. After many wasted hours on calls and emails it is Nov 9 and the item has not been delivered. They blamed me for them having the wrong number, not calling me on the number I gave them over the phone, and them not responding to my emails.

I bought a Vizio P502ui-B1E from Walmart in July 2015. It was very lightly used as we don't have much time to watch. The thing suddenly died while being watched - not powering up at all, even with the reset steps suggested from other websites. I couldn't believe a modern TV could do this in 2 years time - a TV should last at least for 10 years isn't it?

Whenever I had gotten a call from Vizio, I had expected my problem to be resolved. However, I was told that the problem was caused by myself. However, upon research, I had found out that the problem was East West Pincushion Effect where the issue was with manufacturing and not the customer's fault. I was appalled whenever I was told that it was my fault, yet the person on the line had known about the situation lying to me accusing me of the issue. This kind of customer support is absolutely unacceptable, and the company needs to stand behind the prestige of the product, and actually assist the consumer. After this absurd inconvenience, my family and I are never going to purchase any products from VIZIO ever again.

65" TV M65-C1 - Purchased TV in September 2015. TV has no picture. Was informed this evening that it is not under warranty nor is repairable. $1500 investment lost in 25 months. I would never buy a VIZIO product again. I found other customers online that had the same problem as my TV. This problem is across VIZIO lines.

I purchased the Vizio 80" LED TV 3 years ago and it now has a dark spot on the left side of screen. It is out of warranty but I should have lasted longer than this. I do not recommend buying a Vizio because they only work during the warranty period.