Vizio Reviews
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About Vizio
Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.
Visit www.vizio.com/en/home- Good picture and sound quality
- Affordable price for features
- Frequent technical issues reported
- Inconsistent customer service quality
Vizio Reviews
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Reviewed Oct. 18, 2020
Don't buy this junk. I bought a 40 in TV for our master bedroom about a year ago. Then I bought one for my daughters room 3 months layer for Christmas 2019. Had to return hers at two months as it would not turn on. Exchanged for a Samsung. The master bedroom one is now junk. Trouble turning on and when it finally does sound does not work and when sound finally goes on it is out of sync with picture. I was hesitant to buy Vizio and now I know why. I had a 46 in Samsung in living room for almost 13 yrs no problems. Now I have to figure out if I can return this piece of crap or is Vizio going to be jerks and not return my money. Don't buy VIZIO their products are crap!!!!
Reviewed Oct. 4, 2020
I used to love Vizio. I have owned two TVs and three soundbars. This last soundbar will be the last Vizio product I ever buy. I purchased the Vizio 5.1.4 soundbar for my living room Dec 2019. Everything worked for a few months and then out of nowhere the rear speakers began to crackle and pop. I called in as it was within warranty and had a replacement sent out. Almost immediately the replacement was worse than the original unit I had. Instead of sending me a new unit as they had promised me when they sent the refurbished unit out the first time they said they were going to send me a refund.
The next day I got a call saying I was not going to be getting a refund and they would be sending me out a replacement unit and I would be receiving an email so this could move forward. After 24 hours had passed and I had not received an email I called in and had to begin the entire process over again. I am now a week passed to that and I'm starting all over again with them saying they're going to send a refund and the whole process should take over a month. If you want to save your time and hassle over products that don't work I recommend you going somewhere else other than Vizio.
Reviewed Oct. 2, 2020
We bought a 47 inch and an 80inch tv and both of them did not last. We had the 80inch replaced under warranty. We were lucky because we just under the 1 year warranty. Sent us a "new" one and it didn't last one month. They sent us another one. The 47 inch has went and it has been just over one year. In all of them it has been the back lighting that has went.
Reviewed Sept. 30, 2020
I bought my Vizio TV about 4 years ago. The TV was pretty good. Good picture. Sound not great. A cheap limited remote that had to be replaced immediately. I was generally satisfied. I did not pay a premium price and I did not get a premium product. About a month ago Vizio did a software upgrade and my TV has been a disaster ever since. When I turn the TV on I get an error message. It tells me it cannot find the software and tells me to use the icons below. There are no icons below. It tells you to stream to the TV using Chromecast. If you wait long enough the screen with all the apps eventually boots up. It can take two minutes or longer. This is not an internet issue. When I access my TV screening service on my laptop, the access is virtually instantaneous.
I called customer service. If you want to talk to a moron, call Vizio customer service. Absolutely clueless. I asked to speak with a manager. The guy just waited on the phone until I asked if he was going to get a manager and he told me none was available. I was dealing with an imbecile but all Vizio customer service reps are imbeciles.
Yesterday, Vizio did another software upgrade. The result was even worse. Initially all I could get was a black screen. Several attempts resulted in the error message described above. Once I got the apps on the screen I could not load YouTube TV though it loaded almost instantaneously on my laptop. A call to Vizio put me in touch with another imbecile. He had no clue. Verified new software had been loaded. Did a factory reset. Now am I back to where I was when the first bad software was loaded. Sometimes I just get a black screen. Turn TV off and turn on. Get an error message. After a minute or two the icons appear.
Everything takes forever to load. Again... I have plenty of internet speed and YouTube TV works quickly and seamlessly on my laptop. One I get a picture it is quite good. This is obviously a software problem. The fact that Vizio is willing to distribute such garbage operating software tells your they are lazy, cheap and incompetent from top to bottom. NO ONE SHOULD BUY A VIZIO TV. THE MONEY SAVED IS NOT WORTH THE AGGRAVATION!!!!
Reviewed Sept. 28, 2020
I bought a LED-055 - D55X-G1 -BGLTMDXWAU4356016 from Walmart, within 6 months the sound went out! Vizio sent a technician and replaced motherboard in TV. Four months later the sound went out again and Vizio replaced TV! Ten months later TV went out again, no picture or sound! Their TV's are garbage! I will never buy another Vizio product!
Reviewed Sept. 28, 2020
Purchased a new TV and it lasted for 9 months. Repairman couldn't repair and said that Vizio sent bad replacement parts. Customer Service replaced with a year older refurbished tv. Was told it was better than our new tv...not! DO NOT PURCHASE A VIZIO TV!
Reviewed Sept. 16, 2020
I purchased a Vizio tv and it is absolutely the worst tv I've ever owned. It came with a small remote that doesn't allow you to access the tv menu as well as an android tablet that hasn't worked right ever. The tablet stopped working all together and when I contacted Vizio the customer service agent wasn't any help at all. They advised that because I'm in Canada (where I bought the crappy tv) they can't send me a replacement remote that will allow me to access the tv menu. Absolutely useless and a total waste of time. I was asked if I wanted the manager to call me but why? I had already been told they would not help me so why waste any more time. Save yourself the headache and DON'T BUY A VIZIO product. If anything happens to it or it doesn't work right they won't lift a finger to help you.
Reviewed Sept. 16, 2020
I purchased 65" Smart TV from Sam's in Mar 2020. Sam's replacement is good for 90 days. Murphy struck and my Vizio developed a red vertical line about day 95 so Sam's told me to contact Vizio. It took almost six weeks to get the tv replaced. Hooked up new replacement "Smart TV" and immediately started having sound issues. Now dealing with morons from overseas where Vizio outsources customer service. And, of course, getting absolutely nowhere with any resolution. The only thing smarting will be you if you buy Vizio.
Reviewed Sept. 13, 2020
The remote is terrible. The screen is affected by every kind of light. The speakers are the worst I've ever heard. The sound sync is a 1/2 second delay to what the actors on the TV are saying. Worst TV I ever wasted money on. Don't buy Vizio.
Reviewed Sept. 12, 2020
This is the worst TV I’ve ever owned. I don’t understand how a piece of technology built in 2019 can be so bad. I never leave reviews for anything and I sought out this website to leave this review. That’s how bad it is. If I prevent even one person from buying a Vizio, I will consider this mission a success. You can’t download any sports apps onto the TV so you have to cast everything from your phone. But that works only 50% of the time on this tv. This tv also likes to randomly turn itself off constantly. It will also turn itself back on after you turn it off for the evening. For the love of god do not buy a Vizio smart TV.
Reviewed Sept. 8, 2020
I bought the Vizio M50Q7-H1 TV on Sept 2, 2020. This is a replacement for the 50" D series that died after only 4 1/2 years! I set up my new TV, and watched a movie. About 3 hours after setting up the TV, the Smartcast goes out! I was like, "WTH?!" I did some research, and did a "soft shut down," which fixed the problem. Now, six days later, another issue came up. I was watching a program on Netflix, and temporarily stopped what I was watching. I resumed watching the program, and half the screen, horizontally, turned gray. It only lasted for about five seconds, but was still a little disturbing, considering the TV is ONLY SIX DAYS OLD! I did purchase an extended warranty thru the merchant. You know what they say, "Once Bitten, Twice Shy!" Hopefully, I won't experience any more issues!
Reviewed Sept. 6, 2020
My TV is exactly 3 months old. Worked fine for 3 weeks. Then bam! Problems started and havent stopped. I have spent hours with Vizio customer service. I purchased from Best Buy never again. Poor return policy if at all. But the warranty just sends you back to Vizio customer service. Basically I threw my money away. Please check reviews which I didnt do. Toshiba or Samsung here I come. Please dont buy Vizio!!!!!
Reviewed Aug. 8, 2020
Bought a Vizio TV at Walmart in November 2019, it started to turn off by itself in a few weeks and didn’t work at all in February 2020. Vizio service company UNIS are the most unprofessional and rude people I ever dealt with. After 3 canceled appointments (both before and after the quarantine) someone came but wasn’t able to fix the TV. Now Vizio will replace the TV with a refurbished one, but they put hold on the price of the new TV to make sure I return the broken one. While I understand the need to place a hold I don’t understand why for the price of a new TV when I get a used one in return. How about the warranty? 30 days for the TV they send or until the original warranty expires. How about the 5 months they didn’t fix it? I had more than 5 Vizio TVs until now, but this for sure will be my last one.
Reviewed Aug. 6, 2020
I have had this television for about four years. Small problems at first. Television would shut itself off for no reason. Then when using Netflix the television would switch back to whatever program I had been watching before signing into Netflix. Aggravating. Then I received notice that Vizio was part of a class action lawsuit and finally yesterday the picture froze, a siren like sound came from the television and it died. I have noticed that lately there are a lot of televisions that look like mine in the dumpster at my apartment building, cannot swear they are Vizio's, but I would not be surprised.
Reviewed Aug. 5, 2020
I purchased from Walmart on April 4, 2020 model V655-G9 65" TV only to have it die on August 4, 2020. The screen won't come on. It's still under warranty and Vizio is going to replace it on-site but what normally took 7 to 10 business can take up to twice that long now because of Covid19. My suggestion to any person thinking of buying a Vizio TV is to check the online reviews and consumer reports. I've owned a lot of TVs over the years but never one that died before having given me many years of use.
Reviewed Aug. 1, 2020
I purchased the TV online and had it wall mounted and professionally installed by an electrician. I was replacing an older Vizio which had performed very well. I noticed that the quality of the TV and the remote was cheap in comparison. The setup process was cumbersome and not well explained by the material provided. I had problems with installed programming, then with YouTube streaming service and with Netflix. There was constant lagging on all apps that would come and go intermittently. Customer service people were well intentioned but resolutions were temporary. Today it just died, won't power up at all. A service call was promised sometime in the vague future. I'm going to junk it and get a better quality product.
Reviewed July 18, 2020
I purchased 3 Vizio tvs in the last 2.5 years. None are working today. One has no working hdmi ports. One has no picture. One has no working apps and cannot be casted to. The picture on each was very good, but if a tv only lasts 3 years, it's garbage. Stay away from Vizio. The tech department tried to help with each tv but was unsuccessful each time and offered no financial help because each tv was over one year old. If you buy Vizio, which I strongly do not recommend, then purchase an extended warranty!
Reviewed July 13, 2020
I bought this TV 8 months ago, and it’s been a pain ever since. The remote stores energy and stops working. You have to take out the batteries and press every key twice then reinstall the batteries. I could deal with that, but... This TV most times won’t turn off! It talked several times of turning it on and off before it will actually turn off. Now when I turn it on I can hear the program, but the screen is black. Once again I must turn it on and off to get a picture. Lastly, the voice sync is AWFUL. I use the setting for audio sync, and sometimes it works, but usually it doesn’t. I also bought a ROKU TV which is cheaper and TEN TIMES THE TV VIZIO IS. I will never buy another VIZIO, and I strongly do NOT recommend you buy this brand.
Reviewed July 8, 2020
I bought a TV in December of last year. All was fine but when we were mounting it on the wall it ruined it, does not work anymore and we followed exact instructions, it's not scratched or cracked and it didn't fall but it is on the wall but does not work. We called 3 times about it and all 3 times they said they were going to send us an email with instructions on how to get a replacement. They never sent it and sounds like their customer service is outsourced to India. I am not racist, but they could barely understand me and vice versa.
No one will help me and the TV isn't even 7 months old yet and yet it's done and I am out my $ because no one cares nor will they help me. DO NOT BUY VIZIO, THEY SUCK JUST AS BAD AS THEIR INDIAN CUSTOMER SERVICE DEPT. SUCKS!!!! I had never had problems with Vizio until now and now I tell the whole world... save your money, do not give it to them, buy a better brand, a brand that you won't need customer service for anything!+??
Reviewed July 8, 2020
We purchased a defective 75-inch Vizio TV and an additional 3-year warranty in 8/2018. On 6/2020, we called Vizio due to problems with the TV: dark horizontal lines across the screen, intermittent sound loss, intermittent shutdown, and it takes 5-6 attempts to turn on. We emailed images documenting the issues. During the 4 weeks of emails and phone calls, Vizio representatives were rude and gave us incorrect information. They repetitively called my husband “ma‘am” and referred to him as female, even after he repeatedly stated “my name is Joseph, I am male.” The representatives also offered us the option to choose between 2 replacement models: P75-F1 or P759-G1 and they emailed links to specifications for each.
Based on the information they sent and reviews, we chose the P759-G1. They sent a confirmation with a service request link and saying the shipment might be delayed due to Covid but the links did not work. We called to check the status. We were told the TV had been shipped and “there was nothing to worry about”. When we asked for a tracking number another supervisor told us the email was a “mistake”. The TV had not been shipped. The P759-G1 was not in the warehouse and they were trying to “find one”. We later received an email saying the TV had been shipped. The service number and tracking number links again did not work. We called and spoke to customer relations.
He acknowledged that he sent the email with the specifications for the two models. But he also stated there had been “multiple mistakes made across the four weeks”. We should not have been offered the two options. Our only option is the older defective model and the case is closed. He also refused to provide information for his supervisor. Said we could email him our complaint(s). Our original TV has a warranty through 2023. Vizio is sending a model with the same known issues and it will only have a one-month warranty. Because they are sending a “new” TV, the additional 3-year warranty is voided.
Reviewed July 7, 2020
I bought a 65 inch smart tv from Walmart May 1st 2020. A week later it had a pixel line going from the top to the bottom of the screen. I had already thrown the box out so I decided to see if Vizio would replace it. Seems easy enough right? 2 weeks later they arrive with the replacement tv.. It was broken when it arrived 4 weeks later and 2 more replacement TVs all broken(4 TVs in total). It is now July 7th and I have a 65 inch tv that has no picture sitting in my living room. I am being told it’ll be another 4 to 6 weeks before I get my refund so I can look for a better tv that is NOT Vizio. The part that makes me the most angry is none of the people I have spoken to including a manager seem to actually care. They haven’t offered anything to try making the situation better. I wish I had just returned it to Walmart in the first place.
Reviewed July 4, 2020
We had a home fire and insurance replaced all of our TVs 12 of them. Our older Vizio TV’s had been good sets for several years, now all of these will not stay connected to the Internet. There needs to be a suit brought against this company. We now have all of these TV’s and all Vizio will tell us is remove it from power and plug it back in. We have had to do that 8 times in one movies. We moved the 70” one from the den and now have a 55” TLC Roke one that works flawlessly. Consumer Reports should do a study on this to find out what the problem is we would even fund it.
Reviewed June 29, 2020
The wifi connection loses its signal constantly only on this TV. I have to enter my password a lot to rehook up and have had to even reset the tv a couple times to get it to take my password again. All my other electronics have no issues in my house.
Reviewed June 22, 2020
Today 06/22/2020 65 Inch 4K UHD TV purchased 09/2018....TV was not cheap when purchased. Power failure completely. Took hints from repair shop....(bad Idea) $750 for TV....$175 for two main boards. Still no power. Vizio is correct. It only had a 1 year warranty....Expected more from a well known brand. Will steer clear of their TVs.... Was surprised to see so many other complaints about Vizio online as well as complaints to the BBB.
Reviewed June 16, 2020
My family has a large Vizio TV in our family room, and it has had issues from the minute it has been installed. It has had lots of random turning off of audio, visual, or both. Every once in a while, it will randomly shut off the TV and then turn back on right after, but sometimes it either won't turn off at all or won't turn on at all. I'm not sure if this is related, but we've also had issues with having to frequently replace our cable box (we've had 2 new ones in less than 6 months) because the "hard drive keeps getting burnt out." I'm beginning to wonder if it's the Vizio TV that's causing this issue as well. I'm surprised my dad hasn't completely replaced the TV yet, because he's a perfectionist who hates shoddy workmanship. I hope he does at this point, so it can save my family the headache and frustration.
I also have a smaller Vizio for college. I have had a few issues with it randomly turning on/not staying turned off, and issues with it not connecting to apps like Netflix or Hulu despite having the TV connected to a very fast WIRED Internet connection. I'm nervous to continue using it because I'm afraid of it completely dying on me and it becoming a waste of money. At this point, I'm thinking of trying to sell my Vizio TV and using the money to buy a similar TV of a different (more reliable) brand. When we first got these TVs, we were all fairly impressed with the quality of picture and sleek design of the TV. I wish I could say the same today. Trust me when I say it's worth spending a tad bit more money for a better quality product than a Vizio TV.
Reviewed June 15, 2020
I am now going through my second Vizio “warranty” as they incorrectly call it. I told Vizio about my issue and they sent a tech to the house to try and fix the problem. My tv went black and never turned back on again out of the blue one day, weird that this was the same issue that happened before with my Vizio D series tv... that needed to be replaced. The tech they sent was a man doing this job on the side (told me this wasn’t his real job) and his “helper” was his wife... unlikely that she was a tv tech too... deemed the unit “unrepairable” (E-60 series tv) and since then Vizio has gone MIA. No emails or calls returned, ever. If I don’t call them they don’t bother, and I am 4 weeks dealing with this runaround. Not only is this time in particular bad, but I’m already on my second Vizio tv from the same purchase (first one didn’t last 3 months, this next replacement unit barely lasted a year).
Don’t buy vizio... awful products and even more awful customer service. I purchased from a Costco in the GTA, first purchase was a D-60 series and my replacement when that one broke was this E-60 series. I just want my money back... I don’t want their terrible products or lacking customer support ever again. Spend some extra money and get a better brand that will come with better customer service.

Reviewed June 11, 2020
I am reviewing a 7.1 surround sound system that I paid close to $400 for. We have not owned this Vizio sound system for more than two years. This system stopped working within 9 months. Vizio replaced this item by sending me a box and prepaid label. Took close to 8 weeks for me to finally receive my refurbished model. It worked fine in the beginning with no issues except for the common problems with it syncing to TV. Once I got it working we were in good shape (so we thought). Now approximately 1 year and 4 months of being an owner of Vizio speaker(s) the replacement is crackling at less than half volume. Cannot even enjoy watching movies. The volume is having to increasingly be lowered over the past couple just to make it tolerable. The speaker is crackling so bad that there is no enjoying TV anymore. Do not even buy their speakers when they are on sale. Save your money and go to a better more reliable brand.
Reviewed June 9, 2020
Vizio 32" smart TV is a stupid piece of ** machine. It won't stay connected to wifi. Everyday the remote stops working and buttons on back stop responding and I have to unplug it and hold the power button down for 5-10secs...Complete piece of **..I have a serious case of buyers remorse.
Reviewed June 9, 2020
DO NOT waste your $ or time on Vizio. I bought a 50" visio v series from Walmart. 14 days later the remote, buttons on tv and the app remote no longer worked the tv. Couldnt do anything.. Turn on/off channels volume. Etc. Called vizio. Got a repair 2 weeks later. The repair guys messed tv up worse. It still didnt work and now it would connect to wifi. So called vizio again. They sent a replacement.
Now after a month I've barely had a tv working waiting on 2nd one to arrive. The New tv worked great until day # 13.. After the 13th day of using vizio same problem.. Remote stopped working, buttons on back no longer work and of course the app dont work tv either. 2 tvs same problem ONLY AFTER 14 DAYS OF HAVING. They refuse to refund my $ and they are looking to see if they have a different tv to send me. I'm so terribly unhappy I wish I spent the extra 100$ and got Samsung, ANYTHING BUT VIZIO...
I feel it's a software problem. The app remote kinda proves that. The vizio main guy said they havent had enough complaints to make changes to software... AND people on internet lie. He said to me "People on internet claim big foot is real dont mean it is". My reply was, "Well if bigfoot was in front of me then it's real. Because my tv isnt working at all and there is a bunch of complaints about same problem so you're telling me that, they and I are lying because I'm having same issue."
Bunch of stuck up people who will dance around the issue. I want a refund. They refused and supposed to send me my 3rd tv.. So after 2 months I've used a good tv. 1 month of that and now I'll have to wait another 3 weeks on a different tv. This whole time I cant use the NEW ONE I BOUGHT.. Please do not get involved with vizio.. Spend a little more $ and go a different route.
Reviewed June 5, 2020
Vizio support was not helpful. We purchased a television and after 6 weeks it started having a lot of problems from the remote to it shutting off or just going dead to saying an error has occurred in the middle of a program. I would not recommend this company to anyone! No returns. Waste of money and time! Support just wanted to waste time troubleshooting which took 45 minutes on my mother’s Vizio. I said forget it and I will throw it in the trash.
Reviewed June 4, 2020
Do not ever buy a Vizio television or a soundbar... You don't have a choice but to use either the Soundbar or the TV sound. You cannot toggle between one or the other. Who in the world would define such a requirement? Never again will I purchase a Vizio product. I'd highly recommend that you do not either. Utter garbage.
Reviewed June 2, 2020
Purchased a Vizio 55 inch TV that boasted a superior picture and solid brand name. My experience reflects the complete opposite. From the start we experienced problems: Tv would turn itself on..., we would come home or hear noise in the middle of the night to discover the tv turned on by itself. Would see a black haze or shadow across the screen that would randomly appear and disappear. Vizio support would always direct us to power off reset. Sometimes it help, most times it didn’t. We ended up using a power switch to control power to tv and prevent the mysterious auto power on problem. No solution for the random shadow incident.
Received a recent update and suddenly the vizio sound bar would mysteriously turn off in the middle of a program. Again no pattern, but definitely started after the vizio update. Now about 30 - 60 days after the update the screen has gone 100% black screen. Contacted vizio who advised the Power on reset as the only action. We do this and see the vizio logo on start up but then screen goes black. Can hear the audio but no picture. Vizio says the panel has failed and it is “not economical to fix and set is out of warranty so I should buy a new tv”. While I do not expect a tv to last forever I do expect it to last longer than 16.5 months!! My advice is not to buy a vizio product regardless of any recommendations as you will likely regret it.
Reviewed May 26, 2020
I bought a 65" Verizon TV. It only lasted 7 months and started going out a little at a time until it died completely. Verizon sent me a replacement TV. Unfortunately it was a refurbished model. The LED screen was hanging out of the black frame. On top of that, the TV started doing the same thing the last one did. I did not notice the screen right away. When I did, I contacted Vizio. They would not do anything. I even purchased the extended warranty but even after exhausting attempts with Vizio they refused to do anything. Buy a different brand!!!
Reviewed May 26, 2020
I cannot stress enough how horrible our experience has been with Vizio. It is an E 70 series. Sometimes it works, sometimes it doesn't. At times it turns off all of a sudden. I've gone through the manual, went through the online recommendations, but still the problems continue. It is like Vegas each time we attempt to watch...gambling each time that the tv will work properly. Their support service is just as inept. They will gladly charge you, but not very helpful. Don't waste the money; get another brand...RCL, LG. This has been a poor experience.
Reviewed May 19, 2020
2. sound goes off
3. watching a show i.e. on Netflix abruptly stops and disconnected from the app
4. Smartcast not responding in spite that internet connection is high speed
Vizio customer support is inefficient, ineffective, and so far, portraying to cheat the process. In my recent follow-up, they are using the pandemic as an excuse for their delay and lack of follow-through, but this was a case that started months prior, not to mention this was an expensive purchase.
Reviewed May 17, 2020
65" TV burnt out in 5 years. 50 tv all HDMI port stopped working after a couple years. The TV without menu button on the remote is a royal pain. You have to access the menu thru an app on your phone and it doesn't connect. I also bought a Vizio that had no Tuner and didn't know that until I tried to hook up a tv antenna to it. I will never buy another Vizio.
Reviewed May 13, 2020
My brand new 65 inch TV (~6 month old) stopped working suddenly and could not even turn on. I contacted Vizio on the basis of warranty, they said they cannot replace the TV straight away. They promised they would first send a tech to look/repair the TV in 2/3 days and yes, two weeks down the line, I am still waiting. Every time you call them, you find a new rep with a different story and yes, you are purely treated as a bother. Vizio to me is a no go zone!!!!
Reviewed April 23, 2020
Today I made the mistake of buying a Vizio tv, my god it takes a degree from MIT to be able to set up a tv. I spent three hours having to go over & over the same set up because this damn tv would not accept anything that was done. Even after going through the set up again & again this damn tv would not work. We did everything would could think of & this damn tv would not work. I thought about calling customer service but Vizio had set it up so no one can call on purpose. The paperwork says "We do not accept phone calls."
Now I ask what the hell kind of company does that? I'll tell you the kind that doesn't care about the people that make the mistake of buying their tv's. because of their lack of concern for the people that buy their tv's it took me three hours to get this tv set up. I will never buy another Vizio tv if i live a thousand years & I'll never tell anyone else to buy one either & if you care about your time you won't buy one either. The worst tv to set up ever, it takes a degree from the MIT to set it up.
Reviewed April 22, 2020
Do not buy their TVs. I have went and returned 3 42in flat screens tvs. Not worth your time. It won't stay connected to my wireless connection which makes it useless. It won't let you do anything. It's not my internet. My provider is spectrum. All my other devices stay connected. Don't pay for a dumb tv. Go get an actual smart tv.
Reviewed April 21, 2020
In Jan 2017 I purchased a Vizio 65” tv. I did so because at the time it was highly rated because of its above average picture quality and below average cost. In Jan 2019 the screen went black. I called Vizio customer service and was told that because I was out of warranty they could not replace the tv free of charge but would sell me a new one at a discount.
After about 8-9 months I experienced problems with the new tv. The picture would freeze and then after about 30 seconds it would power off and restart. I called Vizio to report the problem. Even though the tv was still under warranty they did not offer to replace or repair the tv but had me “power cycle” the tv in hopes of fixing the problem.
Over the next few months not only did the problem persist but the occurrences also increased in frequency. Once again I called the Vizio customer service to report that I had repeatedly tried the solutions they provided and not only were they not working, other problems such as picture with no sound are occurring. This time they said the tv needed to be repaired or replaced but unfortunately my warranty has now expired. Despite the fact that they have it on record that I initially reported the problem while the tv was still under warranty they refused to replace the tv. I am now looking for my 3rd tv in 3 years. One thing you can be certain of is that it will not be a Vizio. It’s not a bargain if you have to buy more than one over a three period.
Reviewed April 19, 2020
I have contacted Vizio about issues with their products. Sometimes it's ok. Other times it poor. I have been trying to reach Vizio through chat. It does not work. I put my info in and it says it's wrong, I have tried repeatedly. I can't watch Netflix, Disney, none of my apps. Smart cast is not available.
Reviewed April 17, 2020
Vizio TV’s are of cheap quality and poor customer service… Bought a Vizio TV 6 months ago. Top part started to separate and split open. Contacted Vizio multiple times, sent them pics that they required and after all that- they told me they can’t do anything about it. I gave them ALL the info they needed.
(2) Pictures of the purported issue with the VIZIO Product.
(3) The serial number of the product.
I said “alright if you are not going to replace my defective TV, then I will let others know about your poor customer service and TV quality." Don't buy Vizio products especially tv's = they are cheap quality and customer service sucks!! (Even if you find a great deal.) Warning: You will not get a refund or exchange if your VIZIO product starts to fall apart even if you only bought it 5-6 months ago.

Reviewed April 12, 2020
I bought this Vizio Smartcast TV model V505-G9 on December 19,2019, At first the tv was great, good picture, good sound quality. Less than a month after purchase, screen would go black in the middle of something I was watching and would revert to the home screen, not much of a problem, I would just go back to the app I was using and continue watching. This started happening more and more frequently until the past two weeks. Now the screen again goes black and returns to the home screen, which FAILS to load. Now you have to do a "soft power cycle". If that does't work then you have to do a factory reset, which I have had to do EVERY SINGLE DAY for two weeks, sometimes multiple times a day. Biggest waste of money ever.
Reviewed April 11, 2020
During a recent stressful move to a new area in Nov. 2019 I made a hasty purchase of a new smart TV, model D43fx-F4, from a "Wolly World Superstore" (I assume you all know what Co. I am referring to) to replace a smaller one I had been using. The price was better than any other offer in the store and it had a great looking picture on display, better than any of the other models in it's price range. I also purchased the 3 year "Protection Plan" offered for 10% of the purchase price. 5 months later the set "lost its mind" (probably the main board) and stopped working. Contacted VIZIO for help and support during the first week of a "Stay home" order of the COVID19 crisis. They concluded a repair was needed but were unable to tell me when I could get a working set.
It dawned on me, "like the sun setting on a beautiful day turning into the scary darkness and isolation it will become", that I will be without a TV for the duration of the "Stay home" order which currently is a minimum of 30 days but undetermined at this time. I am predicting that I will have a 1 or 2 month gap I can call useful for a product I feel I need and now cannot afford to replace. I am sorry for the drama I've incorporated into this review but I felt that I needed to paint a picture for the consumers who are considering a purchase from VIZIO. My conclusion: "I feel as if the company is using a targeted business model to get a profitable numbers game for show and tell day and ultimately the consumer who will be stuck with a product that no longer works."
Reviewed April 3, 2020
I bought this TV brand new. Not even a year into owning it the TV would do one or all of the following:
-glitch,
-not turn on,
-show a blank screen,
-crash,
-not connect to the WiFi,
-not function as in buttons on the tv itself or remote,
and that is just a handful of the things! It took 6 times calling them to finally get a famous "refurbished" tv sent out to me since mine obviously was under warranty. This one now is doing the same exact thing as the original! So again with the phone calls, they were going to send me a "brand new" one but had to put a hold on MY card which I believe is not right. Never buying this brand again. The rest of my TVs have always worked as well as all my internet devices.
Reviewed March 27, 2020
From the start, it has moved slower than a PC from 1992. By the time Netflix or Hulu or another app loads, you’re lucky if you still have the desire to even watch anything or even luckier if you’re even still awake. Then once you’re able play something, the apps 8 times out of 10 quit unexpectedly or freeze up. I genuinely have aged so much from the amount of stress I’ve gone through trying to use this TV that buying a new one doesn’t make any sense because I’ll be dead from stress by then. I truly curse the day this tv came into my life and fantasize about the day I can take a sledge hammer to it which is now on my bucket list. Better get to it before it’s too late!
Reviewed March 14, 2020
I bought a 55” 4K TV at Best Buy from Vizio in August of 2015. I have a total black screen. Did all the troubleshooting online... Called Vizio and redid the trouble shooting. At the end I was told by the rep the TV ran it’s life and there is nothing they can or will do. I have 4 other flat screens in the house 2 Samsung’s both over 12 years old and 2 Panasonics. 1 is 14 years old and the other 11. Vizio TVs are garbage and the company won’t stand behind their product! Buy anything but their product to get your money worth! Their TVs won’t even make it 5 years when every other TV lasts 15 plus years!!!
Reviewed March 14, 2020
I purchased a tv in June 2019 and the television began to malfunction in February 2020. It took forever to get in contact with Vizio to get a straight answer on what they will do for us! I constantly had to keep calling them as they never called me when they claimed they would! An on site swap was set up to get the same tv and within 24 hours that new tv stopped working!!! Completely different problems from the old tv!
Vizio then offered me a swap with a tv that was priced at $130 less than what I originally paid for and less HDMI ports but neglected to inform me of this. I had to research the make and model! When I called back and refused this I was told I would be contacted on 24-48 hours for a warranty refund! I was never contacted again and I had to call once again! My receipt was misplaced and had to keep retelling my story!
Needless to say I was finally informed it would take 4-6 weeks for a warranty if it is approved because Vizio doesn't generally offer warranty refunds! Needless to say I would be without a tv as they would come pick up my $800 tv and I have to rely on a third party company to pick it up from my home and wait for it to be sent to Vizio and received And wait for a check to be issued!
$800 is a lot of money to have tied up and if the tv is being picked up a check should be issued then! Not to mention when the on site swap was set up there was so many miscommunications because Vizio had the wrong address and failed to correct my address even after informing them on two occasions the address was wrong! Vizio also set up the date for the on site swap and never relayed that information to me and I have a company calling me while I'm at work saying they were here at my house for the tv swap and provided me with the address they were at and it was the wrong address! Worse customer service around!
Reviewed March 6, 2020
Tv stopped working wihin 3 months of purchase. Tv stopped working. Alejandro, the service person, not helpful, not clear. Have to wait 2 weeks to prove the remote is not the problem and then they will figure out a potential fix. If that doesn't work, there is no solution. So I am stuck with no tv, no guarantee of a fix and no recourse.
Reviewed Feb. 22, 2020
Purchased this small 24’ D series tv from my local Walmart in December for my upcoming deployment. Watching TV and exactly half the screen goes discolored. Talk to customer support and they say they can’t do anything for me since I’m out of the US/Canada. I offer to pay for additional shipping but nope, I’m out of luck. I ask to talk to a supervisor and I guess the supervisor is too good to talk to me? It’s a shame but I’ll never purchase another Vizio product. TV is within warranty and suffers from a manufacturer defect per the service rep I talked to. If it was on me, I’d eat it. The TV went out on its own. Never again.
Reviewed Feb. 6, 2020
We purchased this t.v. brand new from Walmart on Super Bowl weekend 2020. It was defective. The Screen had black blotches and lines running through it. There were no visible cracks or damage so it was definitely internal. We’ve had good experiences with Vizio in the past, not sure what’s going on with their smart t.v. We decided to exchange it for another brand.
Reviewed Jan. 30, 2020
Just be forewarned - that Vizio does NOT support the Disney Plus app in any way! If you have a Vizio TV you can't watch Disney. You can, do a work around - you can cast it using your cell phone (but I personally find that hilarious and offensive that my cell phone can get Disney but my Smart TV can't - or actually WON'T for that matter!!!). The bottom line here...is I guess Vizio and Disney are busy arguing over how much of a cut in the Disney Profits is Vizio going to get...and until that happens...there is no APP for Disney available on your Vizio Smart TV.
I'm not sure when or how that happened - where TVs start getting a cut of the broadcast - use to you just used your TV to watch whatever you wanted. But now, it apparently depends upon WHICH brand of TV you have as to what you can actually watch! AND - in typical Vizio fashion, they continue to set the bar on poor customer service. If you call and ask Vizio about this - they have absolutely NO IDEA - when this might be available. They understand their customers would like to be able to watch Disney on their TVs but until they get their cut - they don't care!!!!
Reviewed Jan. 29, 2020
The Vizio Smart TV is never useful. Almost every day, it kept on lagging, mostly saying that smartcast is not available and the channels won't come on from it. Sometimes it updates and freezes for no reason. The Vizio Smart TV is not Smart, it should be called the Vizio Dumb TV and stop scamming people.
Reviewed Jan. 20, 2020
Bought it at Costco and Vizio sent a repair person and he deemed it unrepairable. They sent a replacement and that is just as bad. APPS do not all work. Filmrise, Vudu freeze and quit. I have never been able to watch a free movie without many stops and starts. This is technology at its worst. I only paid $199 for it and it is useless. If I use Roku it is better, but another TV brand that I have works perfectly. I am trying to get my money back. I have two of them which don't work. When you call customer service you get foreigners who you cannot understand.
Reviewed Jan. 17, 2020
Between my fiancée and I, we have owned 5 Vizio televisions. My first, a 47" that I picked up from Wal-mart 10 years ago, set the stage for a potentially life-long relationship. It was a higher end TV, but without the stigma that comes with brand names. A short time later, I was in need of television to act as both a computer monitor, and a television in my apartment bedroom. Once again, Vizio pulled through with a dual-purpose television at a decent price. Within a year, I was travelling, and looked for another TV/monitor that was compact and easy to travel with. Vizio locked in my unwavering love on this third gem. All three of these are still working great!
In the recent past, my fiance was looking for a smart tv. Of course, I convinced her to go Vizio, since I'd had such great luck. Unfortunately, within a year, the TV would randomly shut off. It wasn't due to the remote, or a particular app. I had researched that many were having issues with temperature components, but I didn't look into it any further. We eventually replaced it with our current Vizio smart TV, thinking the last was a fluke. Unfortunately, it doesn't appear to be. The television we have now will give constant network errors on VUDU. We were informed by their technical support that it's a known issue and has something to do with the built in Chromecast in that model. I just purchased a large smart tv for our den, and am planning to go out tomorrow to pick up a replacement tv for upstairs. Neither will be Vizios.
Reviewed Jan. 15, 2020
I just bought this TV, got it set up and find out that I can not use smart cast because I live across the border in Mexico. And even if it did work I still could not use it, because I have to have a smart phone to "cast" to the TV. SO now I have to pack it and drive back across the border to return it to Costco! Will never buy another Vizio product again.
Reviewed Jan. 13, 2020
TV SUCKS. I don’t think this tv even deserves a star. I have only had this damn thing for less than two months. It was the biggest waste of money that I have ever spent on a television. I won't be buying another.
Reviewed Jan. 10, 2020
My dad ordered a Vizio refurbished speaker from Walmart.com & it stopped working properly. I called on behalf of him just to see if I could fix it myself, but was informed that it’s probably an internal error. Vizio themselves told me they could repair it for me after I submitted proof of purchase through email. I did so, & a day later, they sent me all the materials to send the speaker back completely free of charge. I sent it back & within 2 weeks, we have a new speaker that works flawlessly, completely free & hassle free as well. Couldn’t ask for more of a wonderful experience with customer service. Has been the best experience ever, actually. Thank you so much, Vizio! Now a lifelong customer!
Reviewed Dec. 23, 2019
My old man bought one for every damn room in the house and I hate every one of them. They ALL freeze up, sometimes you have to unplug them to get them to shut off. They made them so you plug the cord onto the back of the TV (why we can't just hardwire the damn things is beyond me) but every time they get unplugged you have to take the TV off the wall unless you are some kind of a magician. You can call for technical support but that doesn't fix anything, you just end up reset the TV to new and of course there goes anything you had stored, and I have yet to receive a check from Vizio from the big fat lawsuit they lost. By the time I get any money it'll be worth a third of its current value, and how do I know they aren't still doing the same crap they were doing? Why should I believe anything they say?
Reviewed Dec. 18, 2019
It's constantly skipping while streaming and the screen flashes all the time. It's always locking up and I'm lucky if I can get through a few minutes of viewing without a problem. Don't get a TV from this company. It'll be a waste of money.
Reviewed Dec. 17, 2019
I bought my first vizio tv in 2005 and still have it in my kids room and it still works great. However since then I have purchased two 55 in Vizio SmartCast tvs. One of them a 4k and neither one made it to 3 years before they quit working. The first the screen got dark spots in all corners which I paid to get fixed because they said I was out of warranty and it last one more year before it quit reading the hdmi ports and got more dark spots. The second didn't even make it through three years before the dark spots started showing up on the TV and then a few months later the sound quit working. I called Vizio and asked them if this is what I should expect from their tvs and the reply was, "Sorry we don't guarantee how long a tv will work." I will not be buying Vizio tvs anymore.
Reviewed Dec. 16, 2019
I purchased the Vizio 55 inch Model V555-G1 & cant download the apps I want. Can’t download Spectrum app. I don’t want to have to “cast” from my phone to watch my TV! If that was the case I’D WATCH My PHONE?! The company should make it clear that you CANNOT download any extra apps, other than what it comes with. And that you cannot use a Roku box. What a rip off! Would not purchase again. Buy Sanyo!
Reviewed Dec. 13, 2019
Received a broken tv on arrival and Vizio claims they were going to send me a new one as a replacement. Well it's been about 2 weeks and no updates, they are of 0 help and the tracking information they provided me are invalid. Retailer I bought the 700 dollar TV won't take it back because it's broken and the supervisor basically told me I'm out of luck. STAY AWAY!!!!

Reviewed Dec. 12, 2019
The TV failed after 30 days and had to be replaced, 70" LCD, so I bought the 5 year extended warranty through the Vizio site. A couple years later, now, the TV failed. Contacted Vizio and they explained the warranty was covered by "The Warranty Group," even though I paid through their .com website, the Warranty Group has been talking nonsense in circles. They gave me a couple of local repair places, one was out of business, the other refused to work the contract with the Warranty Group, so I guess they were scammed by them as well. The Warranty Group said they would cover up to $250 in repairs for the $275 extended warranty, but they want me to pay upfront and then prove it, so I give up. Worst experience ever in terms of quality and customer service.
Reviewed Dec. 11, 2019
I have had this TV for 2 months. I have had to call IT support for it twice. First, I had to call because the (very cheap) remote would move throughout the apps on the home screen but would not select anything. The IT person at that time told me that it would be back to normal within the next 2 hours and that they weren't sure what the problem was in the same breath. Most recently, when Vizio did its own update on the TV, the picture is no longer centered on the screen. After rebooting twice and then unplugging for more than 5 minutes hoping that it would reset, the problem did not resolve. Total waste of money.
Reviewed Dec. 11, 2019
Extremely disappointed. I purchased a 70" Television in May, in the begining of November the volume went out completely, I called and got a service request, upon finding out the repair would take 3 weeks we needed to move the television as we were hosting Thanksgiving and needed a working one in the family room. The screen was damaged moving the television to a spare room. I was understanding that I broke the screen but customer service was very rude, even chuckling when I asked to speak with a supervisor. We chose Vizio because the one we owned previously lasted years. I will never purchase another Vizio television and would suggest finding a company that stands behind their brand and has some sense of compassion to customers.
Reviewed Dec. 8, 2019
Does not support Disney Plus or HBO. You have to buy Apple TV or Fire Stick to make it work properly. Picture is fine, but I would not classify it as a smart tv. I called asking for their help and they recommended I cast from my iPhone... So they know their own product is garbage. My next TV will be a Samsung or LG.
Reviewed Nov. 29, 2019
I bought my Vizio 60 in E601i A3E from Costco and had problems from the start. I would turn it off go to bed and it would turn its self on. It had problems starting. There was a recall on this TV but Vizio never notified me. It was made with defective parts and they new it. This part failed but now Vizio said I was too slow discovering their recall which I was never made aware of. I just found this recall today by accident. I am sure Vizio did this in a way to maximize their profits because they would have had to replace my TV with a new one according to the recall. I will never buy a Vizio product ever again. Purchased a new Samsung 75 in one black Friday.
Reviewed Nov. 24, 2019
I punched 65" Vizio TV from Costco 6 months ago for $1500.00 it stop working last night!!! (11/23/19). I called Vizio. After being on the phone for a longtime, per instructions from the rep, I turn on and off the TV. After going thru all the steps with the rep on the phone, the TV still didn't work. He said someone will call me in 5 business days to set an appointment for a technician to and see the TV in person. Because of the holidays it will take over two weeks to even get an appointment! This is totally unacceptable! the reason I purchased a 65"TV because I wanted to watch Football. By the time they fix my TV the Football season will be over!! I called Costco, the said the retune policy ended 90 days after the purchased date.
I spend almost 4 hours of my Sunday morning dealing with the reps and still got nothing in return! I will never recommend Vizio to anyone! The last thing I need in this holiday season to deal with TV problems!!! If I had an option to provide negative rating, it will be negative 10! This is the second time I had issues with Vizio TV. The first time it was over 10 years ago. Again, I punched the TV from Costco back then and I retuned it after not even 6-months. I thought the issues Vizio had 10 years ago, would have been resolved! Unfortunately not!!!!
Reviewed Nov. 20, 2019
I was very nervous when I requested a warranty replacement for my new TV based on complaints online. The TV I had was less than a year old and had developed red spots on the screen for some reason. I called them and told them the problem and the gentleman I spoke with simply sent me an email with a link to upload pictures of the problem. A few days later I called back and was informed that the request had been approved and I would be getting a replacement. The claim portal had stated that I would be getting a refurbished version of the same TV I had, which was fine since it was a year old almost already. To my surprise when it arrived it was a brand new TV! I was very happy with their customer service and it was painless to get a replacement. Whatever you may think about their TV's (I think they are great) their warranty department was great!
Reviewed Nov. 16, 2019
I bought my 65 inch Vizio led 4k less than 18 months ago from Wal-Mart. Unfortunately I didn't buy the 3 year extended warranty for a few hundred dollars thinking my tv should last about 4 years or more. I don't watch a lot of tv but still got the black death screen where all the picture goes out and volume still works. I should have known better as I had a 32 inch vizio do the same to me. I called customer service and was told they would give me $200 off on a new tv because the warranty ran out and it is unrepairable. This is absolutely the last vizio tv I ever buy.
Reviewed Nov. 14, 2019
The Vizio tv is a good tv if you have cut the cord with the cable company but be aware of two issues I have encountered in the month I have owned this tv. 1. You can not change the aspect ratio on anything you watch that is not coming through a coax or HDMI cable. This means that if you stream through Hulu or google play you run the risk of having the screen cut off in some of the content. Not that noticeable unless words happen to be on the screen say during news or opening credits. 2. firmware updates can affect performance. A recent update to enable Apple HomeKit disabled the built-in Chromecast feature which I purchased the tv for. As long as this is t the main tv in your home, I would recommend it as decent extra tv.
Reviewed Nov. 14, 2019
My dad bought me the cheap Vizio TV from Walmart. Worse TV ever. I’ve had nothing but issues with it from Day 1. It freezes all the time, so I have to restart/reboot it. Meaning unplug it & turn it back on. It’s very limited on what you can watch, app wise, and will not let me Comcast from my iPhone because it “doesn’t support that app”. If you need a tv for a kids room to connect a DVD player or game console, maybe. Otherwise DO NOT buy.
Reviewed Nov. 3, 2019
Brand new purchased as a gift from Best Buy store. Finally ready to use and frozen screen after tv said checking for updates. Waiting a week for contact from a technician. Haven't heard a word. A 500.00 new tv. Fresh out of box need repairing. I requested a refund but their policy is for technician to try and fix it. I don't care to have a new 500.00 tv fixed. I want another tv. Vizio TVs and their service suck. Do not recommend anyone to buy one.
Reviewed Oct. 14, 2019
We have purchased Vizio TV from Best buy on September 2018. It has just been a year and it stopped working. Unfortunately we did not buy the protection plan by thinking that TV should at least last for 4 to 5 years. We called the troubleshooters. They have tried their best. However final answer was to take it to Technician and have it repaired. First of all we have spent 5 hours on the phone with the help desk people. Then we went to Best buy and unfortunately, we could not get any help there. I had to buy a new TV right away and that was very expensive. I suggest not to buy Vizio product since they do not last too long. You will be wasting your money in a longer run. Thank you.
Reviewed Oct. 12, 2019
I purchased a Vizio for a small business that the TV is somewhat essential to. I paid to have it professionally installed and mounted. It was delivered about 10 days later and installed. After 2 days of use, the picture went black but sound continued to work. An hour or two later the sound stopped working. After about a week a Vizio technician came out. He said that the panel and screen were faulty and that they were going to replace the entire TV. The process would take 10 business days.
I asked if I could just get a refund and go buy another TV at Best Buy, since the TV was somewhat essential to my business and I didn't want it laying on the floor for 10 business days until they picked it up. They said they do not do refunds. I asked if they would pay to have it reinstalled and mounted and they also said that they would not.
I then asked about the warranty on the new TV, and they said that the manufacturer's warranty is 1 year from PURCHASE. So by the time my "new" TV arrives, my warranty on that one will be 10.5 months, not a full year. I do not get a full year warranty on this TV because I purchased the original one about 6 wks previous to when the new one will arrive. This didn't seem important when I purchased it, but seeing as how the TV broke in two days the shortened warranty may matter more with these people.
Long story short, because their TV sucks and broke after 2 days, I am going to have to pay additional to have it reinstalled and remounted, wait another 2 weeks to have it for my business, and they refuse to give me a refund to help me expedite the situation. ANd the replacement TV will have a shortened warranty. Vizio is directly negatively impacting my business, refusing to give me a refund, and dragging the whole situation out. Customer service was very combative and didn't seem to grasp how their policies negatively impacted a customer.
Not only would I not recommend a Vizio product, I would actively recommend that everyone avoid them. The product broke after 2 days and I had very little recourse with them to help me fix it quickly, and I have to pay extra to have it reinstalled. Horrible product, horrible company. Avoid them. I am going to go to Best Buy and buy another TV so I don't have to wait 2 wks without the business having one, and I am going to give the Vizio to my kids.
Reviewed Oct. 10, 2019
Horrible company to work with! Unfortunately I have been another customer with the Vizio 4K smart TV with the screen of black death. They have dubbed this name on the Internet because so many of these TV's screens have died within three years of purchase. Contacted Vizio several times and they walked me through Numerous steps to reset TV and try to bring the picture back without success. Finally told me there was nothing more they could do. There are so many complaints about this particular issue on this particular Vizio TV online, yet the company will not admit a factory defect on them.
If you did not buy the warranty that covers it for three years you’re screwed. Any TV, warranty or not, should last more than three years. This obviously is a manufacture defect within the TV and the makers of Vizio 4K smart TVs from 2016 should make it right. THEY WON’T! DO NOT PURCHASE a Vizio 4K smart TV! If you do, you should purchase the three-year warranty and be prepared to buy a new TV in three years after the warranty is up!
Reviewed Oct. 9, 2019
This Vizio 55 class UHD full array smart tv was purchased from Target Store in Duluth, MN. 18 Nov. 2016 and holding the purchase receipt in my hand as I write this review. Maybe 2-3 it started a snapping sound. Called Vizio support and they said to get a new cable box. Did that 2-3 times, and it never helped as it still made a snapping sound. About a year ago the screen had a pulsing near the left side and middle of the screen. I mean, less than 3 years old, spending over $500 and today the tv no longer works. I will never buy a Vizio. I work hard for my money, and I feel my $500 was a waste of money. My advice, stay away from Vizio products.
Reviewed Oct. 9, 2019
Purchased from Wal-Mart May 18, 2018. On May 10, 2019. TV Vizio 65 inch E Series. Green lines running horizontal. Contact Vizio, with receipt on 8 days left in yr warranty. They send a refurbished same model TV. Takes six weeks to arrive. Guess what? Within a few months green lines again. They gave a 90 day warranty with the first refurbished. So again contact. Send picture. They send another refurbished tv. This one gets a few weeks and guess what? Green lines again. Still under that tv's 90 day warranty. This time they send a brand new TV same model. It last just 10 days. For God sake the frame plastic protection is still on it.
I send yet another picture. They write back they need another photo. It takes me a few days to get this to them. I'm working a lot. By the time I get ready to send a new picture the TV starts to smoke and smells like it is burning on the back side. I take a picture of the TV with even more lines running down ir. It also has developed a black spot at the bottom. Mind you this is a followup picture three days later than the first picture I sent to them. It's still under the warranty. They are saying it's a pressure point damage area. So my warranty won't cover it. Forget the fact they have a pic from 3 days earlier with just lines. Guess what? It did catch on fire internally.
Now it turns on and off by itself with no picture only sound for a brief minute then it clicks off again. Pressure damage I call **! I have a 10 yr old Sony Bravia. Still working. Beautiful picture. 2 Toshiba's still kicking, a Magnavox and a LG. All still working. Vizio is disposable junk. With horrible after sale service. Even when you have the receipt and documentation required. The delivery guy said he does nothing but Vizio replacement drops, "cause they are disposable junk." It keeps him in a job. I believe it.
Reviewed Oct. 5, 2019
I’ve had a 70” Vizio D series for almost 3 years and the lower left side of the screen developed a dark shadow. Customer service said it couldn’t be fixed and a new TV was in order! My other Vizio tv 4K is starting to show shadowing in various areas but not that obvious. It’s under a year old still! I guess I’m done with Vizio and will have to go with Sony or Samsung. Vizio will not help me since none of their newly manufactured TVs have quality parts anyway.
Reviewed Oct. 2, 2019
Purchased 55 inch Vizio tv in 2017. It started flickering at just 2 years old. Just out of warranty. I will never buy a Vizio ever again. I have never had a tv last less than 10 years and then I sold them.
Reviewed Oct. 1, 2019
My wife purchased our first (and last) Vizio TV 2 weeks ago, and I still can't get it to work. This is not the first TV we've purchased, and I've never had the issues below until now. When I opened the TV, I was disappointed to find it requires an AC adapter that is not included, and the power cord won't work without it. I purchased one at a local retailer earlier today, and I was even more disappointed to find that none of the 6 plugs that came with the adapter are compatible with the port on the back of the TV. I have an open ticket with the company to find out the adapter and voltage specs so I can make an additional purchase to actually use the TV. Regardless of the response, I would not recommend this brand. If you need a TV or any other electronic device, make sure it's not a Vizio product.
Reviewed Sept. 27, 2019
Only lasts a couple years before the screen or power supply dies. If you’re outside your 1 year factory warranty, you’ll need to hire a repair man or likely just buy a new TV. I’ll never buy Vizio again.
Reviewed Sept. 24, 2019
I had an issue with the tv automatically powering on, about 2 minutes after turning the tv off. I read online that in order to fix this to reset the tv to factory settings in the tv menu. Which I did. Now I cannot get the input button to work on the tv or the remote for the tv. I purchased the tv about 9 months ago, and their support says I have to furnish them proof of purchase (I don't have my receipt) in order to get the warranty repair or replacement. Terrible purchase. 400.00 paper weight living in my den.
Reviewed Sept. 18, 2019
I was told by Costco that Vizio was a good brand for the dollar. I did like the TV when it worked but it literally cratered just months after the warranty expired. It's only 2 years old and is garbage. My Samsungs are 10+ years old and are still kicking. Stay away from this brand!!
Reviewed Sept. 13, 2019
I bought the Vizio less than 3 years ago. Initially, I was very happy with the picture quality and perks that come with a Smart TV. At about 2 years, the screen started to flicker occasionally. Now the screen rolls and flickers so terribly that it is impossible to watch anything. Also, the TV ports have failed so Cable TV no longer works. The Vizio had typical use with Cable TV, Netflix, DVDs, and some games. I'm not very sophisticated with electronics, but had read review prior to purchase, and made the purchase based upon stellar reviews. The Vizio is marketed as a TV, but I later learned it is not a TV at all but rather a monitor. I could live with that, but flickering beginning at about 2 years and full rolling and port failures is not acceptable.
Reviewed Sept. 12, 2019
Bought this 65 inch Vizio from Sam's Club last summer and nothing but issues ever since. Called in and had to factory reset several times. Losing all information and settings. Smartcast never works... It locks up on startup all the time. Locks up on my Netflix, Hulu, Starz, and Prime apps. I use these apps daily and it has gotten to the point I can never finish a movie without restarting the TV 3-4 times. I will never make this mistake again. Cancelling my apps for now as a result since I cannot use them until I replace this junk/tv. Still under extended warranty but even dealing with that company to replace is a mess and when I do get my replacement I will try to sell this junk or give it to someone to use as a stand alone monitor for gaming or something. Not reliable at all!
Reviewed Sept. 3, 2019
It has been very reliable. Have had it about 5 years now and no problems! The only time I was confused, I checked the manual and "fixed" it right away - my problem, not the Vizio! Am looking forward to more years of TV on my Vizio.
Reviewed Sept. 3, 2019
Has everything you need and also has extra hdmi ports. I have seen some that are a little cheaper but still don't have as much hdmi ports. Have owned a few thanks so much for sharing. Again I have seen others that have beautiful display and looks great. Deb.
Reviewed Sept. 3, 2019
Crisp picture. Good sound. Easy to shift inputs from different devices. Set-up was quick. Controls easy to understand. Has worked flawlessly since installed. Little heavy for the stand. Packaged well. Auto updates. Good phone support if needed.
Reviewed Sept. 3, 2019
I love Vizio. Their TVs are above the rest. They have high quality and their 4k ones are like your right in the seen. The picture is amazing and with the apps built in makes it so easy. Prices are great. Just bought a new one a few months ago. We love it. I have had to call customer service in the past and they are great. Also you can look up anything online if you have problems. Keep up the great work.
Reviewed Sept. 3, 2019
It's been several years since I had my Vizio television and it hasn't given me any problems. My daughter purchased it for me as a gift and the price she paid was very reasonable. The TV is easy to operate and lightweight.
Reviewed Sept. 3, 2019
I have received excellent service from the Vizio company. It doesn’t take all day for their team of professionals to solve your problems. They have a vocabulary like; "Thank you, may I help you?" "It is my pleasure to serve you!" "When we can be of “service” to you, please give us a call!" And, "Thanks for your confidence in Vizio." Oh yes, my 75” Vizio is picture perfect!! Gary
Reviewed Sept. 2, 2019
I have 3 Vizios - 55" in, and two 32 inch. Love them, great quality for price. One of the Vizio models was much easier to set up than the other one (older one) so hopefully, they revised the need to do the setting up on one's tablet or phone which was a little more complicated.
Reviewed Sept. 2, 2019
The first one I bought was based on the price. I figured it would be low quality pic, I didn't expect a lot because I had never heard of Vizio and it was so inexpensive compared to the others. I was totally blown away by the quality of sound, picture and affordability! It was so much more than I expected, that all the new TV's that I have purchased have been Vizios.
Reviewed Sept. 2, 2019
I have had many Vizio TVs. It seems to me that they last the longest. I think 3 or 4 years is about average for ANY TV these days. I always get the extended warranties and always try to buy another Vizio. I like the quality and the features. I am not saying that your TV will die after 3 or 4 years, I AM saying that 3 or 4 years seems to be the limit on the ones I have bought, non-Vizio included. I've had Sharp, Sony and Insignia (Best Buy). I would recommend Vizio!
Reviewed Sept. 2, 2019
It is an extremely reliable product at a reasonable value. Remotes are consumer friendly. On screen prompts are exceptional for using. Has a fantastic color ratio. Packaged very well and easy to set up for use. Even an extreme novice can set up this product.
Reviewed Sept. 2, 2019
Vizio, to me, has the best display and is the best value. We have two 4k Ultras, largest is 50 in smallest 39 and have not had one go bad in any way. We had a 32 in for 7 years before passing in on any it still work fine with no loss in brightness or contrast.
Reviewed Sept. 1, 2019
This is a great TV for the price. I own the 55 inch Vizio. The only drawbacks in my opinion is: The remote control is WAY too small for this size of TV and easily misplaced! The other issue with this TV is the sound... The sound is horrible and a person basically needs to invest in a sound system for quality sound!
Reviewed Sept. 1, 2019
A Vizio tv has a great picture and easy to setup. Hooking up accessories is simple and well placed. I tried several other brands and always come back. My only problem is the remote control is not as good as I would like and the speakers could be a bit louder.
Reviewed Sept. 1, 2019
I bought this TV from Best Buy about 3 years ago after my previous LG TV got really hot and melted! I've been a big fan of it ever since. My family has DirecTV, Dish, local cable, every single streaming service that there is, and like 4 or 5 video game systems yet we only allow each child to watch 30 minutes per day during the week and 6 hours/day on the weekends. Being in SoCal I watch every USC women's game in every sport, so I need all those services. My husband's father lives with us and loves classic sitcoms like Leave It to Beaver and The Brady Bunch and Father Dowling Mysteries so we have to have all these streaming things for his tastes. Guess what, the TV handles all of it. We have every input filled and a few extra cords that have no place to go and have to switch them out, so I guess that is my only rhubarb with this TV is they could have like 10 more HDMI ports.
Reviewed Sept. 1, 2019
I just purchased a 32" about two weeks ago. I love this tv. The color is great. Picture is clear. The sound is ok. It is very light to lift. The purchase price was great under $300. From Best Buy.
Reviewed Sept. 1, 2019
I own 2 high definition Vizio TVs. One is 50” since 2014, which sits in my finished basement and the other is 60” since 2015, in our living room. Although not 4k quality I really enjoy the sharp, crisp colors and stream cable channels via Sling. Love the Vizio brand!
Reviewed Aug. 31, 2019
Yes, I would but expect slower tv response time and frequent glitches while you are watching it. Eventually, it does return to programming but it just takes some time and an extraordinarily dose of patience.
Reviewed Aug. 31, 2019
I bought Vizios before. Have two of them. Their customer service was outstanding. If you had an issue customer service was on top of it right away. I bought my TV off of Amazon. Shipping was great. Why do my house in less than 2 days.
Reviewed Aug. 31, 2019
Also have a Samsung, and the Vizio picture quality is so much better. And the sound quality is very good... great separation and sound control. The plus is the Vizio customer support is great. They talk to you like an adult and speak in simple terms that most people can understand.
Reviewed Aug. 30, 2019
I bought a 65” Vizio SmartCast Tv and I was able to connect to my WiFi. Unfortunately, SmartCast is proprietary system that locks to only certain apps and no access to the web because of Yahoo cannot connect to my WD MyCloud server to stream my videos, home picture and music. I will not make this mistake of buying a Vizio SmartCast TV again.
Reviewed Aug. 30, 2019
I wasn't sure what brand I should get but the salesman at Best Buy recommended the Vizio. I'm glad I listened to him. I am very pleased with everything Vizio. The set-up was very simple and the results were great.
Reviewed Aug. 30, 2019
We have 2 tvs and the Vizio does not have the sharpest picture. Sometimes it looks as if the screen is shrinking. The other tv is a Samsung and the clarity of its screen is much better. The picture does not shrink. So, if we were to buy another tv it will be a Samsung.
Reviewed Aug. 30, 2019
Very good product, amazing body, good power consumption, amazing picture, great sound, awesome features, very reliable, great brand, new gray color, would recommend to friends and other family members.
Reviewed Aug. 30, 2019
Cheap manufactured made and low budget - need better lens and HD quality very poor. People always has something negative to say. The quality is cheap and the feature are very poor and just very disappointing.
Reviewed Aug. 30, 2019
We own 3 Vizio TVs. Purchased the first 2012. Great color, picture and never a bit of trouble. Vizio setting menus are clear and very user-friendly! We would buy another Vizio if the need arises.
Reviewed Aug. 29, 2019
Vizio seems to be able to get more stations than other TVs; however, their "guide" that tells you what channel you have & the current show information is so small you have to get up and walk to the TV to see it. If it weren't for that, I would have rated it a 5 all the way - but the guide is just too darned irritating.
Reviewed Aug. 29, 2019
I have had my Vizio for over 14 years and not one problem. I am looking for a larger tv I will get a Vizio. I would recommend a Vizio brand tv to anyone. The picture is bright. Movie look wonderful played on a Vizio.
Reviewed Aug. 29, 2019
I have had a number of different brand TVs over the years, but none have the quality or longevity of Vizio. I have had the Vizio for over 10 years with no problems or issues. The few times I have had to call the toll free number, I always get good, courteous service. There are two issues I would like to see, first, typing out words one letter/number at a time gets old. And second, you can not add apps to the system. Whatever the TV came with, is what you are stuck with. But other than those two issues, it has been a great TV.
Reviewed Aug. 29, 2019
I have three TV sets in my apartment, and they are all the same brand. I have found the brand to be reliable, and affordable. My brand is very easy to operate, and also very lightweight. The picture is wonderful, and the reception is great. My TV gives me the quality viewing that I am comfortable and very please with. I would recommend this brand to anyone. It stands up to the test of time. Durable and will not break the bank. Satisfaction and my comfort watching TV is a very important factor in my world.
Reviewed Aug. 29, 2019
I have tried different brands over the years, Vizio is the only one, there is no change. Vizio always has a clear picture, plus the remote isn't hard to program either. Vizio is a brand that works great.
Reviewed Aug. 28, 2019
We are very happy with Vizio.. We have had our tvs for years and they still look fabulous. I would not buy any other brand. The elegant look, and the price are and were just right! My family comes from Puerto Rico to visit and they love our Vizios. They are looking into purchasing this product. I have recommended to our friends and they have purchased a Vizio t.v. They are very happy that I told them about this awesome product. Truth be told we have had ours for more that 10 years. Yup, Good product! So if anyone is interested in purchasing a good and long lasting t.v. with great features and very easy to operate. Buy a Vizio!!
Reviewed Aug. 28, 2019
Smart tv limited in functionality. I assume newer models are much better, I am commenting on a 65” Vizio 3d unit about 7 years old. Otherwise the tv picture is great and 3D is great for kids. Sound quality is good.
Reviewed Aug. 28, 2019
The VIZIO V045-G9 (4K HDR) HDMI ports, Full UHD color is locked, no way to change from 30Hz to 60Hz. Could not force Roku Ultra to get past 4K, HDR, HDCP 2.2, 30Hz. In my opinion, this is borderline false advertising, as VIZIO says it's 120Hz refresh rate (on their scale, actually 60Hz). I called, was placed on hold for 25-30 minutes, the lady came back and said 'this is normal' & that 60Hz 'wasn't really needed'. Oddly, the same wasn't greyed out on a relative's Samsung 55" Smart TV. Am hopeful that VIZIO will provide a firmware update to resolve the issue, on the other hand, am optimistic. I believe VIZIO wants one to spend at least $500 to provide Full UHD Color on the HDMI 2.0 ports. This will likely be my last VIZIO TV purchase, my purchase was based on prior positive experience with a prior TV & two soundbars. Voting with my wallet is sure way to get their attention.
Reviewed Aug. 28, 2019
The tvs have lost sound early in my ownership. Which tells me that they are not as reliable as they should be. The picture quality is average to not so average. They also were not so smart in getting Amazon etc.
Reviewed Aug. 27, 2019
Clear, crisp display. I use an antenna and the scan works very well. Slim profile allows placement almost anywhere. I've had this tv for a few years and have had no problems with it. I would purchase this brand again if needed.
Reviewed Aug. 27, 2019
I have purchased Vizio a total of four times 24 in, 32 in, 55 in, and 65 in and it has never disappointed. Easy operation, great picture consistent quality. My grandkids still use one for gaming that I handed down to them. Bought a soundbar also. Great sound and fully adjustable.
Reviewed Aug. 27, 2019
I have had a Vizio TV for over 10 yrs. A small screen to a 50 inch. The 40 inch flat screen has been dropped on the concrete and it still works. Their lightweight and have a good picture. They have all the hookups needed to hook up other devices. 2 of my 3 Vizio's are over 10 yrs old and still have a great picture and sound.
Reviewed Aug. 27, 2019
I have two Vizio TVs and they work great. When you call to ask questions you talk to someone in the USA and they are very helpful. They are extremely easy to program and to hook up. I would tell everyone to buy.
Reviewed Aug. 26, 2019
Good quality flatscreen - but the manufacturer misses the mark on their screen wide features and their lack of viewing quality in a movie mode selection. Just poor. The price range offered at most outlets has it grouped with many unknown brands - so it's somewhat deceptive.
Reviewed Aug. 26, 2019
A great smart tv at a much lower price than the competition. All of the same features as the "big guys." I've had my Vizio large screen tv for several months and could not be happier with my purchase.
Reviewed Aug. 26, 2019
My Vizio is very easy for setting the first time and you could navigate on fixtures as fast as one two three. Never had any problem on the pass and never broke down and is almost 5 years old, thank you.
Reviewed Aug. 26, 2019
The quality of the Vizio is comparable to Samsung but the price is so much lower you can’t go wrong. I highly recommend the Vizio, they’re user-friendly and have a sleek look. I have owned both Samsung and Vizio and both are good.
Reviewed Aug. 26, 2019
I have 4 Vizio. I have had them for over 5 years and they still work. If I have to buy a new TV it will be another Vizio. They have a great picture on them plus all of the add on like Yahoo, Hulu, and Prime TV and etc.
Reviewed Aug. 25, 2019
To me, it’s not an overpriced smart TV and I have no issues so far. I like how easy it connects to all of my wireless devices. The only thing it needs is more cable streaming apps, it’s not complicated with Xfinity.
Reviewed Aug. 25, 2019
I bought my 1st Vizio 8 years ago. Just now had to replace it because it was struck by lightning. Yes lightening. Best tv ever. Quality, picture, pixelation, sound everything. We have 2 now and I will always have a Vizio.
Reviewed Aug. 25, 2019
The picture quality is perfect -- clear, bright, and I love the HD effect. The only negative thing is that if there is even a very slight electrical outage, like one that is lightning fast -- so fast that if you blink you would miss it -- it shuts the TV off even when nothing else in the house is affected, not even the clock on my stove which previously held that distinction in my home. I'm hoping that doesn't harm the TV if it happens too often. As long as the TV isn't harmed it won't be a big deal for me. I can just turn the TV back on. I'm still very happy with my 40" Vizio TV.
Reviewed Aug. 25, 2019
I own several sizes of Vizio TV's and the picture clarity and features are equally awesome regardless of whether it is a 24in or a 64in display. Also, if you are looking to 'cut your cable', there are many pre-loaded apps (Netflix, Hulu, Fandango, Pluto), as well as the built-in SmartCast/Vizio TV app which has over 100 free channels and movies actually worth watching.
Reviewed Aug. 25, 2019
My Vizio has a clear, sharp picture. The stereo sound is amazing and even though in itself is not a smart tv, it has the capabilities I need to use NetFlix, Hulu or just regular channels to cast onto.
Reviewed Aug. 24, 2019
Over the past year I have purchased THREE Vizio televisions... all of which have just stopped working. They were all used for my living room and would only be used for about 2 hours a day.... but within a month or so they would have an issue. I'm literally sitting here looking at 3 broken TVs. I have exchanged to my limit and will be choosing another brand.
Reviewed Aug. 24, 2019
The color on the screen is bright and clear. I trust that the brand is good and the company stands by their products. It's a brand I trust and one that I will continue to buy. The tv has good options and sound quality. Can easily hear the volume.
Reviewed Aug. 24, 2019
I have had this Vizio set for about 4 years and have been mostly pleased with its performance. Lately, some of the channels have been coming in pretty dark and makes it hard to enjoy the program. The other night I was trying to watch a movie on HBO and finally turned it off because it was so dark. Now I wonder if it was the set or my TV provider. They sometime have bad reception. Anyway, I haven't got much to complain about this Vizio TV. Probably would buy another.
Reviewed Aug. 24, 2019
We live in the Sangre de Cristo mountains at 8880 ft altitude near a small ranch town in Colorado. We have frequent difficulties with Wifi, cellphones and Skype computer connections but never with our huge Vizio television (unless the electricity fails during storms or unless snow covers the satellite dish.) Our Vizio is fast to recover once the electricity returns or as soon as snow is removed from the dish. We have a Sanyo downstairs that is temperamental and doesn't recover well.
Reviewed Aug. 24, 2019
Vizio is a good and lasting TV set, however the sound is weak and in time becomes an issue on power off and power on with a loud noise. Display is decent. We had a Vizio for about eight years now and it still works, so we like it. We love the smart features as we like to watch Netflix.
Reviewed Aug. 24, 2019
Bought four Vizio TVs.... they all work fine. Kitchen and 2 bedrooms. Sound and picture are excellent. Service from Vizio was helpful when needed in the beginning.
Reviewed Aug. 23, 2019
The remote is small & hard to read. Also Vizio use to have the deep timer on a button on remote. Now it isn't as convenient. Direction for use could be more conducive to older users & you have to tap thru various programs to get to directions.
Reviewed Aug. 23, 2019
I have had a Vizio TV for a while now. It works amazing. Not one problem. Just clear great picture, good sound, etc. Overall I am so happy. Vizio is a great product, at least for me. I am looking to purchase another tv and I have been only looking at Vizio.
Reviewed Aug. 23, 2019
We could not find a power On/Off switch on the T.V. Have to use the remote all the time. Also there are times when the screen blacks out and then turns off continuously and we have turn the TV off for quite a while. The cable provider checked it out a few times and determined it was the TV. Time to get rid of it.
Reviewed Aug. 23, 2019
I purchased my Vizio model VIZIO E420VL 9 years ago at Walmart after seeing it showed the sharpest and clearest most realistic picture of all the TVs they had on display and have been well pleased with it ever since. My next TV will also be a Vizio! The picture is so clear you feel as though you could reach right through the screen and break off a single blade of grass! It looks real!
Reviewed Aug. 22, 2019
I love the 43" Vizio tv I have. It has a great picture and sound and I have never have had a problem with it after 3 years. Clear picture, clear sound and works great. The thin size and frame color fit right in with my decor.
Reviewed Aug. 22, 2019
The Vizio is a good tv but not great. It' menu is a little cumbersome but not terrible. Quality is an issue at least with my purchase. I did not notice right away but there was a small fisheye in the screen itself. Not noticeable with tv on only off. Would I consider again. Probably not.
Reviewed Aug. 22, 2019
Great quality for the price and the Vizio is easy to set up and maneuver. The lightweight structure made the two we have easy to hang as well. One was a 42 and the other a 60 inch. We have only had one issue and that is finding a fiber cable to connect to the output on the back. Great TVs.
Reviewed Aug. 22, 2019
Bright brilliant picture screen. Works well when streaming various things that I watch. Have never had a problem with my Vizio television. Would definitely recommend what a great product this company makes.
Reviewed Aug. 22, 2019
Have 2 Vizio TV's at home & enjoy the great picture & features on both sets. The price is always very fair. Will be buying another large picture Vizio for the family room 60" or larger. Probably won't consider any other brand since, I have been so happy with the 2 Vizio set that I have had for the last five years.
Vizio Company Information
- Company Name:
- Vizio
- Year Founded:
- 2002
- Address:
- 39 Tesla
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92618
- Country:
- United States
- Website:
- www.vizio.com