Vizio Reviews

75' TV almost 1 year old. Constantly stops connecting to wifi for from 5 minutes to many hours. We have 11 other wifi connected devices in home that NEVER have this problem. Also, external speaker bar I bought separately died within 3 months.

Just prior to having this tv for 3 years, I noticed a brownout bar across the screen. Within 4 months, my entire screen had browned out. Since I didn't have the extended warranty, Vizio wouldn't go anything about it. I definitely expect a tv to last for more than 3 years--My Sony is going on 14 years now.

DO NOT buy Vizio sound bar products. Mine stopped working shortly after warranty expired. I call. They would not give me the time of day or even share with me a repair center's number. Poorly made product. Save yourself the aggravation and the money.

I've had my TV less than a year and it's been nothing but headaches. Regardless of what you pay for one of these TVs, the frustration is not worth it. The price should have been a clue. I'm from the days when customer service was truly helping the customer. Never again.

I wouldn't recommend this TV to purchase. Issues with with wifi and hardwire connectivity. Apps are very slow to run and the new update is a disaster. Live stream TV!!! Garbage!! If you use wifi connectivity it freezes every 4 seconds. If you use ethernet it freezes every 4 seconds. I have 2 gbps internet speed so don't say it's my internet. Every device in the house works great on wifi or on ethernet. It's your garbage TVs that you designed. Please stay away from Vizio if you don't want headaches.

We Bought a 50" Smartcast TV back in summer 2019. Seemed a good buy with good quality and sound and we were relatively happy with it's performance at first. My wife and I Never owned a smart TV before and were new to streaming. So we started off fine. The Smartcast input never was fast at loading, but we dealt with it. It performed ok, we were happy enough. Several calls to their "customer service line" when things seemed to go south, they usually were able to help us with resets, and things went along so-so for a while till Smartcast just wouldn't load anymore. The solution for us was that we bought an external streaming product, and things were great again. The Smartcast function wasn't in the way any longer, the new streaming device gave us the streaming abilities we needed, and it was cheap, so we were satisfied.

Purchased a Vizio TV in 2019. Admit I have had some minor problems going back about 2 years ago but knowing the warranty was only for a year I lived with it. TV worked fine yesterday, went to sleep, got up this morning and turned on the TV and NO PICTURE. Sound was on, but NO PICTURE. Total black. Called tech support and in short, "Too bad you're out of warranty." A TV should last more than 4 years. I have had TVs for over 10 years with no problems. This was my first Vizio and MY LAST. No stars!!!!

I bought a Vizio tv for $700. In less than 1 year I had a problem with the backlight on the left side it was very dark but the right no problem, I contacted support, they replaced it with a new one, I have it same problem after 1 year. I contacted support again, he said they can't do anything for me. Even if it's a serial problem, they don't want to hear anything. If you buy Vizio prepare yourself to change it every year. DO NOT BUY VIZIO NEVER!!!

Will not honor warranty. After sending in photos they told me I damaged my television and they would not send a technician out to my home to verify that it was not a manufacturer defect. The TV is not damaged.

My daughter bought me this 40" Vizio for my new apartment Christmas 2022. Worked great for about 3 months. Now all I get is connectivity issues and it cuts off in the middle of my shows all the time. Am getting another TV and will NEVER recommend Vizio to anyone. This company doesn't stand by their products and gives you the run a round all the time.

I purchased my 50 inches Vizo TV May or April of 2022. After about a year I started seeing lines running across my tv, so I called Vizio, they that they would give me a refund, they kept daily asking for different documents in which I gave them, it took two weeks of asking for different before the last person I spoke with started that they had everything that they needed. So I will receive an refund in 60 days, it’s been long past the sixty days so I called them, now they stated that my refund was denied, so I am now waiting for them to send me an email so that I can take it to a lawyer so I can get my money back. Never by a Vizio TV.

Have had the TV less than a year and am having internet connectivity issues, smart tv apps not working and display issues. If you didn’t save your receipt from 6 months ago you are unable to be assisted. Seems like the display issue is happening with almost everyone who purchases from 6 months to a 2 year mark. DO NOT BUY!

I purchased a Vizio Smart TV on 01/15/2023, and as of August 6th of the same year the television is experiencing internet issues. I contacted the cable company, and the representatives were more than helpful but unable to resolve the issue. My television is in fact connected to my home's wi-fi, but the apps on the tv are all still stating that there is no internet connection. I contacted Vizio customer service, where I was refused of any service until I provided a clear receipt with all of the product's purchase information. I assumed that like any other product when you give a serial number all of the information would populate. That was not the case here. Overall, I am disgusted that this TV is a little over 6 months old, and I am experiencing such severe issues already.

I purchased a 48" Vizio smart cast TV April 2022. By November 2022 had issues with apps not working, volume turning up and down by itself. Received a replacement by Feb. 2023. I was told the warranty would be extended until June 2023 due to the issues even have a recording of the conversations. By March 2023 the apps started freezing, the volume goes up and down on its own, and when muting the tv the screen sometimes goes black with volume still on until you press mute again then screen comes back and volume muted. Once again contacted Vizio they troubleshooted. This went on through May 2023.

Horrible all around experience! Tried returning it to the store, return window was closed. Contacted Allstate insurance they directed us to Vizio tect support.. Lady said they pushed out an update and nothing we can do about the problems because we had agreed to the terms. OK, so far we lost our on screen guide, discription and HDMI 1 port. Lady said we needed another HDMI and different device to plug into the HDMI 1 port, crazy! Our HDMI cable and dvd player worked in port 2 just fine but not 1!! Also had to rescan the antenna each time we turned the tv back on to bring up the channels. Have to "watch free" now to bring up our antenna channels and a number of other issues as well! We lost a lot of functions so were just sol no refunds. Buying additional insurance is a joke as well. Seems Vizio uses the update term as a get out of jail free card.. Will never buy another Vizio product.

Like another customer on here Phyllis said Vizio will NOT ever sent you a refund. I have screenshots that show they owe me 2 refunds and it's been saying "processing" for about 2 weeks. These people LIE and hide behind automatic messages. I recently found out that Vizio is also still tracking customer's tv usage. They've hid the feature in the Settings and I'm sure everyone will find this option turned ON although customers don't turn it on. Vizio already have it programmed to track your television data which is why they don't tell customers it's there or how to turn it Off.

Do not buy a Vizio smart TV. That is my recommendation, I will certainly never buy another. If presented with the choice of buying a Vizio TV and not being able to watch TV, it would depend on the time of year. May and June, the NBA playoffs. That is a no brainer. I acknowledge that I have never purchased any other smart TVs. Maybe they’re all similar, in which case, disregard. One of the things they never tell you when you buy your Vizio, is that you have to consent to their marketing. They claim that by allowing third parties access to your viewing history and habits, they are able to sell TVs for less.

My children bought me a Vizio tv Dec 2021. 6 months I had vertical lines on my screen. After calling Vizio multiple times they replaced that tv. Now 6 months later this one all of sudden has no sound! Called the company again and they will kit replace or repair! These TVs last basically a month! Will never buy this product again! Junk!

Vizio updates and changes how the tv functions - not better for the consumer - they do not want you to watch local channels just their free TV -the guide does not work all the time, you cannot tell what channel you are on (local channels), does not give you channel numbers, you do have to unplug tv at time to get either volume or channels to come on - NOT SURE HOW YOU CAN UPDATE A TV AND TAKE OPTIONS AWAY - DO NOT BUY, GET A DIFFERENT BRAND!!!!

Just purchased a 2019 motorhome with 2 Vizio TVs. Both TVs worked fine the first couple of times I turned them on - completely downhill from there. Have to unplug them, wait 5-10 seconds then plug them back in every time just to get them to turn on. Then, to get to the Smartcast home screen, I have to run a factory reset....every time. So, to get to Youtube or Amazon Prime, that takes about 15 minutes....every time. Yes, I called their support line which eventually ended with "since your TV is so old maybe you would like to buy a new model". I replied, yes, I will be buying a new TV but it sure won't be a Vizio. Since we are going on a trip right away I replaced the TVs with a couple from our house - a LG and a Samsung. Youtube & Amazon Prime? Maybe 30 seconds....every time. Never heard of Vizio before buying this RV....Can't imagine willingly buying one.

I purchased a Vizio TV in November 2022. Every time it does an update the ability to get to the local channels goes away. Keep in mind there are no numbers on the remote - you click ok on the remote and a keypad is supposed to appear on screen so you can select the channels you want. Whenever there is an update, that keypad disappears and only brings up the guide that you have to scroll through hundreds of channels to get to what you want. And on the guide, about 75% of the time, my local channels are not there at all. Very frustrating. I got rid of this TV after only 7 months and will never buy another Visio product. Have used Samsung TVs in the past, and to replace the Visio and the Samsungs work great and setup is easy. I recommend staying away from Visio.

I bought 2 Vizio TVs (D24 & D32) in late 2022. I had to have Vizio replace the D24 in September 2022 (that TV still freezes occasionally) and they are now sending me a D32. Vizio offers affordable prices and a great selection of free TV, but the TV keeps freezing or cutting off or not coming on. The Customer Service is good, but you can only put up with so much poor quality before you decide to buy another brand. BTW - The CSR told me that the D32 was actually manufactured in 2021. I believe Vizio is not able to keep their TV software up to date to handle current streaming technology.

Overall my Vizio D24f1 tv has been pretty good - impressive picture and sound, however, after a Netflix update my tv was bricked! Spent quite a bit of time with Vizio troubleshooting, finally the last thing to try was to download the last Vizio update to my computer, save it on a thumb drive, and insert the thumb drive into the back of the set. It worked! Can now access Netflix, Apple tv, etc very well - only other "problem" is that frequently I would have to unplug the tv and plug in again to get it to come on. Installed a lighted on/off switch at the place the tv plugs into the wall so I can easily do this. Basically, sometimes you turn the tv on, and it doesn't come on.

I purchased a Vizio 40" smart tv in Dec. Since April the screen turns green when I power it on. The TV shuts off randomly, sometimes the TV won't even turn on. I have to unplug it, then wait about 5 mins then try again. Sometimes it works, mostly not. I wouldn't purchase this brand again. My neighbor is having problems as well.

3 maybe 4 Vizio TVs and now I know for sure to never buy this TV again. They are all terrible. All kinds of issues including staying powered on. The worst TV ever. STAY AWAY FROM THIS COMPANY - I WILL buy the cheap ones at Walmart for 1/2 the price from now on, waste of money.

Don’t buy this TV! They are junk and after 5 months mine started having white lines on the screen. They told me it could not be fixed and would be sending me a refund. Still waiting for it after 1 1/2 months. When I called the 1st time they told me the check had been already cut. I waited 2 weeks after the date they gave me and called again. Then I was told the check had not been cut yet and it would take 60 days even though they told me in an email that I would have my check between 17 and 25 days later. They lied! Still waiting and after seeing the trouble everyone else is having I probably will never get a refund! Will NEVER buy another Vizio ever!

For over a year, Vizio has been spamming me from the short code 65381. I have never done business with them, provided my contact information to them, or even bought any of their products before. I have REPEATEDLY told them to get lost, but they continue to spam me over a year later. This situation ensures that I will NEVER buy anything from them.

Price may be great but the TV won't last. My model was a V505-J01 but since I don't see that one available I'm writing a review on this one. I had this tv about 1.5 years and started seeing lines. I thought they would disappear, went through all the troubleshooting, still nothing. Then one day the lines consumed the entire screen and it turned back with a few lines of white at the top. Spoke with Vizio customer service and they offered to replace the TV, they just needed a copy of the receipt. Umm I purchased this almost 2 years ago and there's no receipt to be found. Called them back to see what else could be done only to be told my model isn't available anymore and they would have to issue a refund. Can't do that because the receipt is long gone.

Bought a brand new enclosed box television, 30 inch class. Powers up very slowly. Processes remote commands. Example - to turn on and get YouTube tv on (login info saved) takes about 3 minutes. Our LG takes about 40 seconds and our Samsung about 30 seconds. In addition it repeatedly and randomly shuts off the app we are using and sometimes shuts itself off randomly. There is a reason it’s less expensive than others…Poor quality and poor functioning. Spend a few bucks more and buy your favorite well known brand! This is the first and last Vizio I will ever own.

After 9 months with my m series television developed a problem. I contacted text support at Vizio and after several minutes he determined that the TV could not be repaired and advised me to put it on the side of the road. He didn't tell me with the m series televisions and another of the series there is a problem internally with the television that cannot be repaired. Vizio was aware of this problem but continues to put this m series television out on the market without advising the buyer or the seller of the problem. I would not recommend Vizio to anyone.

Bought two 70" Vizios, same TVs at the on the same visit to Target. They worked flawlessly for about 4 months. I've tested my WI-Fi, which is good enough to run a $200 Roku TV perfectly from opposite ends of 1800 square feet layout. I can also have several phones and several people streaming on any other combination of devices/times of day, except for when it comes to these TVs. Prior reviews about remote glitching and having to unplug/replug over and over---ALL TRUE. I would add that mine will play without interruption for sometimes 2 hours, or 30 minutes, or two minutes, and at some point it will always just freeze.

Simply put, the picture quality is great for the price. Vivid, sharp, vibrant colors and my PS5 games look great on it. Bad part, navigating around the menu is very laggy. Sometimes, you're having to wait 3 seconds for a function to respond whether it's pulling up the channel guide to changing channels or accessing the home menu.

I purchased a Vizio tv January 31st of last year. About 3 months ago the picture started being distorted and it got worse and worse to the point I can’t watch it!!! Do better Vizio! Over $300 down the drain. Not to mention how much I’ll have to spend to buy a new tv.

Vizio was fine. Turned out to be combined issue of Xfinity Comcast issue, plus defective Flex Box and a bad Roku cable.

13 month old television is garbage. Called support. They tell me I have to go buy a new tv!! Great customer service huh!! Never in my life have I ever had a customer service person tell me that. I will never purchase another Vizio product in my life..

We bought our tv about 18 months ago, it now has a wonderful colorful striped display...that's it. Replaced with a Samsung, will NEVER purchase this brand again. I suggest speaking to the sales person where you are looking to purchase, they hear the worst case scenarios.

The absolute worst thing to buy. The television I bought in September no longer works at all; all that is visible is a jumble of colored lines and dots. I called to try to troubleshoot, but nothing has worked to solve the issue. I called to request a replacement and was informed that I could only get a certified television rather than a new one. Why would I accept a certified TV if I just bought it?

I have owned my 60" TV for 4 years. During that time I have had technical issues consistently, having to unplug the TV, hold the power button for 10-30 seconds, reset to mfg settings - you name it I have done it. I was asked to track down my receipt, send in only to be told out of the $650 I pd they would give me $125 toward a new Vizio. 1 year warranty. Really? Why would I spend more money on a Vizio TV I have nothing but problems with?

Mid-2020, I moved to a new home and bought four new TVs, one Vizio (V605-G3, Serial Number 08LFTRYRLW00447) and three bigger ones from TCL. While I’ve never had any issues with the TCLs, the Vizio had problems from the start. A few days after purchase, I called the support to complain about fuzzy lines/shadows/distortions on the right side of the TV screen. I was helped pretty quick with instructions how to power cycle the TV which solved the problem for a few months. The problem re-appeared every once in a while, but usually “fixed itself” after a few minutes or after another power cycle.

I bought a 24" Vizio TV in 2019 and I noticed it to be very slow for at least a year. In July of 2019 I contacted them and the tech said the TV would not get updates through the wifi so they had me put updates on a flash drive and then connect the flash drive to the tv. Today I called and they said the slowness is not due to wifi speed and the TV is faulty. It's outside of the warranty and they won't help at all. I can't imagine buying a TV that lasts less than 3 years. I would steer clear from this company.

Vizio is honestly terrible. I'm not here to bash them but that's what I have concluded after having their tv for almost 3 years. Their “smart cast” is always freezing. It is not worth it. I got an LG and DO NOT REGRET IT.

This thing is awful. It freezes up constantly, it lags, glitches and when I’m forced to unplug it and try to reset it, it turns on and off for over an hour trying to figure itself out again. Save your money, buy a TV that will let you use it whenever you want. I wish I could give negative stars. It worked well for the first few months and now it’s more of a giant useless block on my wall than a television. I haven’t even had it for 2 years and we avoid using it because it’s too unpredictable and frustrating. Seriously, don’t buy this TV.

Purchased my 75 inch Vizio TV from Sam's Club. After only 3 months, the sound stopped working. Have spent hours on the phone with their customer service team and have escalated the issue up through the management team - I'm completely frustrated. They insisted that they send repairmen to my home - waited 3 weeks for them to show only to find out they weren't able to fix the sound issue. Am now waiting for a new television set to be delivered, which is what I asked for at the beginning of this entire debacle. They wanted to give me a refurbished TV despite the fact that mine is only 3 months old. Had to argue with them repeatedly to receive a new TV - who knows if that's what I'm actually getting. Have now been without sound for 5 weeks and I'm beyond frustrated. From the quality of the TV, to the customer service - this company and their products are a joke. I will NEVER purchase a Vizio again and you shouldn't either.

I have been dealing with Vizio TV support for months trying to resolve issues with my Vizio M series 70 inch TV. No support or resolution. Cannot get HDMI 2.1 even with their updates. Run from Vizio TVs.

This tv is horrible. The smart icons rarely work. The remote sucks. The picture is always going blurry if the scene changes. Blacks are like a fog gradient. The sound is ugly. The way you change inputs is ridiculous, you have to keep pushing the button to get past all of the inputs you never use. You can only turn off or skip the hdmi inputs, those are the ones you use. It has all this free tv and watch now ** in the way you can't delete or skip. Your cords are sticking out the side and can't be cleaned up or hidden. Piece of junk. Buy a Samsung.

I have purchased Vizio product since 2008. Never had an issue until I got my Smart cast tv. This tv is slow, I have had to reset to factory setting three times in a two year period and more importantly the WIFI no longer works on it. This is the last time I purchase a Vizio, and by the way the customer service team has not been able to help me even though I have the warranty. You have been warned. Don't do it

I purchased a Vizio tv in August of this year and the TV only lasted 2 months when lines started to form up and down on my screen. I contact vizio's warranty department and they explain to me to take pics of the TV and my receipt. Then after days go by I'm told I'll get a replacement TV within 5 to 7 business days which was a complete lie. I kept contacting vizio and they kept coming up with excuses saying it hasn't shipped yet when I was told it was suppose to ship from the day I was approved on getting the replacement.

We bought this TV probably 2 years ago now and have called Vizio probably 15 times, 3 of them within the first month of having the TV. It came with a warranty that they obviously don't follow through with. It has internet connection problems, casting issues, freezing issues and more. We will never buy anything Vizio again.

The TV does not work well. It keeps losing connection to the internet... Yet the TV in the other room by another brand does not have the same issues. So I know it is not the internet. I have to unplug the TV as the remote will not turn the TV on every single time after I turn it off after this error. Today I've done it 5 times already. Other days the remote will just quit working and it is not the batteries. Everything about the TV remote set up is a constant glitch waiting to happen. I would not recommend and will not buy another from this brand.

I see a lot of one-star comments on here and those people must be doing something wrong because I have zero complaints about my 4K Vizio with Dolby Vision Enhancement. The apps available are more than adequate and the tv has lightning-fast response to any action. Now that being said, I have T-mobile 5G WiFi running through it hooked up through an Ethernet cable. Sometimes the air can be unreliable. More than likely the major complainers have crap internet and expect it to perform awesome. Not happening.

This TV is by far worse than the cheap off brand TV that I have. It constantly freezes, refuses to connect to the internet, shuts off, lags, etc. It regularly has to be unplugged to get it to work again. It does not work with multiple casting options such as Twitch. It does not have an option to download several popular streaming apps. It is filled with bloatware that you cannot delete and bogs down the system. Overall do not recommend this TV in the least, would be better off using a Roku device on the TV.

Our 75 inch tv only lasted two years. Never had a tv only last two years. Manufacturers should not be allowed to make products that do not last more than a couple years. One year warranty is a dodge and a lie. We should not be forced to buy crap then eat it because the company did not disclose known issues. This is planned obsolescence at its best. Work around the law and act like it is good business. Vizio knows there are issues and have a Class Action lawsuit because of them.

I have barely had this television for a year, actually trouble began two weeks prior to one year. It constantly loops with updates and starting over. It will not shut off with the remote. I have to unplug. I have talked over this issue with the technician (Oh Brother!). Same stuff over and over with different people all from out of the country. Now I am told that I cannot get a refund or another television because I bought it at Costco. Supposedly another person to call after this issue has been corrected on their end. Horrible service and accountability. How hard is it to replace or refund the television. People I spoke to nice enough but no real help or answers. Really really unhappy and I will warn everyone not to buy their products as they do not give good customer care and back up their product.

Just like another recent reviewer, I've got a Vizio TV with SmartCast that is useless. A recent SmartCast update is causing a looping situation of TV shutting down after 1 minute, then restarts. How about a class action?

I bought a TV on Jan 27. On Friday 9/2 Vizio sent an update that rendered the TV useless. It's in a constant loop of restarting. Every day for the last 10 days all they want to do is have me troubleshoot the TV. I'm tired. I haven't had a working TV in 2 weeks. And it's under warranty. They won't give me my money back and they won't give me a new TV cause they're convinced they can fix it. All I want to do is watch TV. And I can't. All I want is my money back. They suck at support.

I bought my 58 in Vizio V-Series on clearance on July 23, 2022 I plug it in and am using it after 2 hours a group of white lines go up and down the screen so I call customer service and they helped a lot at first. I sent a picture of what was wrong and a picture of the receipt to prove I had just bought it that day. They make a service request and tell me that the tv will be shipped in 12-16 business days after 16 business days they tell me that there are delays so it's going to add another 5-7 business days. I moved into my college dorm on August 20th and the tv still wasn’t delivered so I had to change the delivery address because I was moving out of state. They tell me it's changed and that it should be shipped on the 21st. I get a delivery date for September 2nd 2022.

Purchased Vizio 58" Class - V-Series - 4K UHD LED LCD TV. I failed to purchase extended warranty. Vizio performs automatic firmware updates. The latest, literally, killed the tv sending it into black screen. Nothing attempted by Vizio technicians worked to recover damage done by them through this intrusion, unsolicited update. Because I had no warranty, they abandoned my issue, leaving me cold. The tv was great until they performed this program update of the firmware. Now I have nothing because of them.

I regret purchasing this Vizio TV, I’ve never had such a bad experience with a TV in my life! The sound is terrible, if you gently move the TV at all, you have to reset everything including all of your passwords for Netflix, Paramount, etc., it is taking up so much of my time, I’m about to smash it on my sidewalk and buy another brand television! I will never purchase a Vizio TV again and I will let all of my friends know how bad they are!

Vizio 50" Class-V Series 4K HDR Smart TV V505-J: TV purchased brand new Oct. 2021. Continue to have ongoing sound issues. Now the screen is blank and there is no sound on the Smartcast or my cable! My case has been submitted. I have to wait for the repairman to receive a part that may/may not correct issues. Customer Service is average. Of course, you have to turn tv off/on, unplug, plug in, turn off/on router, etc. How long will I be without a tv?! This is not what I expect when I purchase a brand new television... Less than one year old...

Nice pix, nice sound, sadly they have removed all autonomy of a TV in the home as it connected to internet. It forces ads, their sales features & discourage DVD use & antenna. They have full control of TV. Won't recommend or purchase in future and will disconnect from internet soon.

Not even a month after I purchased this tv is it horrible. The remote glitches (when I turn the volume up, it just keeps turning up by itself until it hits 100). The internet does not connect, no matter if I reboot my tv, or factory reset it (or unplug it). This television is the worst tv ever. Not to mention, no apps work because every time you click the home button, the tv just keep saying 'cannot connect or no network setting' even though it is connected to my wifi. I then have to reboot it to have the home screen work. REMIND YOU, THIS IS ALL BEFORE THE INTERNET ON THE TV STOPPED CONNECTING TO IT. I am over it. I cannot even return it and I am out $500 and a faulty tv. I hope they get sued.

I bought a brand-new large screen Vizio TV and it died within seven months. I called to get it replaced and they sent out a repairman to completely change out the guts and replace the motherboard in which it died within another 6 to 7 months. I definitely don’t recommend a Vizio and then when I called to get that replaced again they won’t do it. I feel like a $600 TV should last more than 6 to 7 months.

I wish I knew that Vizio tvs are not capable on accessing the internet via browser. If I knew I would not buy one, I did call customer support trying to return it since if was more than 3 months they refuse.

We purchased the Vizio V-Series 65 in. Class 4K HDR Smart TV V655-J09. BEWARE - After a couple months of using it occasionally the screen is GREEN from the middle to the bottom. Every time we turn it on, we see this screen and need to turn it off and back on. This is horrible and Vizio customer service manager was condescending and insulting by asking us how long we have worked in the TV electronics area, and that is saying nicely. We are a veteran family of over 20-years and worked in the electronic area for most of them. Their policy is that they must troubleshoot the issue before taking any action to fix or replace so we are stuck with a DEFECTIVE TV. Waste of money and time!

Only reason why I gave it a 2 star is because of the first 10 months I owned the tv. I bought a 40 inch Vizio TV about a year and a half ago. I was super excited since it was a smart TV and had the option to cast my phone to it. Also thought with it being a smart TV you can go to the App Store and get the apps you wanted, you can’t but being able to cast my phone to the tv solved that solution. The TV worked fine for about 10 months.

Upgraded our 60 inch Vizio for a HDR 75 inch smart TV. Better picture and more options over our 8 year old Vizio. Well that excitement lasted 3 weeks, starts out slow having to unplug the TV from the wall once or twice a month to either get the picture back, be able to turn off tv, connect to internet, watch movies, gaming, basically use the TV. Well just past the 90 day return policy and now up to minimum 5 times a week having to due a hard reset to get this thing to work, 3 times in the last hour. I don't know what happened to Vizio, had such good luck with last TV. Over $800 wasted. Do yourself a favor, don't walk, run away from any Vizio product you may be considering, Junk, headache, boat anchor,. Friends don't let friends buy Vizio. Not too happy with Sam's Club either as a member of 28+ years for selling this crap and then refusing to help resolve issue. The Great news is I have a 3 year warranty on this excrement.

I just bought the TV. Did not noticed it cannot be unplugged from the TV itself. One has to unplug from the wall. It is located in my book shelf (8 feet tall full of books) I had to remove everything out to plug it on the wall, and put back all the books. After one month, it won't come on, told to unplug to reboot. Turned the TV around to unplug and realized I would have to remove all the books turn the furniture to the side, and so on. It is not a keeper. My Samsung needs to the unplugged too (I guess all of them need it now). I am 72 years old, even if one has to go down on their knees all the time to reboot, unplug and plug in, it is a joke. I am done with TV's, there is nothing to watch anyhow. Buy books!

I am constantly having to unplug the tv and plug it back in because it freezes. The remote doesn’t work most of the time. In particular, after watching satellite tv, I can’t get it to do anything and have to unplug it to turn it off. I can’t even turn it off from the switch on the tv itself. Vizio support tells me there is a bug in their remotes? The tv hutch is permanently away from my wall now so I can reach the plug. It’s been a very disappointing experience and I’m out $1000 for purchasing this brand. Will never buy Vizio again.

I hate this tv and remote! I have a Vizio 24 inch and this tv lags so bad! I can't stand the remote to this tv, half the time the buttons don't work. I can't turn it down, pause it, do anything! It's so annoying!!! I don't know if it's the tv or these cheap ** remotes. Don't buy this product. I also have a 50 inch Vizio in my bedroom and it does the same freaking thing!

After reading everyone else's reviews I feel almost lucky but yeah this tv is bogus all the same. Mostly, it's the interface. I press a directional button on the remote to go into an app. There is a solid 3-5 second delay. So long I think maybe the batteries are dead. Press some more. Then 15 seconds later it catches up and now you've moved 18 apps over instead of the 3 you intended. Repeat like 5 more times. It's bananas. My internet is solid. It also just randomly goes black. It looks like it's off. Until you get up close to it. It's emitting a solid black picture. The remote won't work. Nothing will work. You have to unplug it and wait another half hour for a reboot and the remote to work (on a 15 second delay) and finally you'll return to that clunky dinosaur they may call SmartCast. Very oxymoronic.

I bought a tv from Walmart Vizio. Omg. This tv works when it gets ready, stops in the middle of the movie. I have excellent service but this thing skips around like it 1999. My last time I buy a Vizio tv. Picture good when it shows but never plays. I look at my phone instead of tv cause it never plays

The setup was pretty easy. Problems from the start. First while watching a TV on Sling it would go to commercial, play 8 commercials in a row then go blank.. Okay..I would have to reboot the TV. Then while trying to switch to Netflix I would get an error message saying restart the TV. At first I thought it was my wi-fi or internet connection. I spent all day Saturday messing with it. Finally after 5 days of this bull I just gave up and bought a Samsung.

I've been a Vizio customer for many years. I have their products in all my rooms in my home & have been pleased until recently. I purchased a 70 inch TV at Walmart on Black Friday. Turned down the high priced ext warranty. I took down my old Vizio & hung up the nice new one. Pleased for a little over two months. Then an 8 inch wide black stripe popped up going from top to bottom on the right side. Contacted Walmart Store & was told to box it up & bring it back. Did so but Walmart said I was misinformed & it was passed their 30 day return so I should call Vizio. I took it back home & called Vizio & the person did the troubleshooting things & determined my TV was bad. I got an email saying they would send me a new one to swap out.

Do not buy a Vizio TV. I purchased a 70 inch smart screen 8 months ago, I could not access all the apps. I kept getting an error message, I contacted support at least 15 times and kept getting told that they would escalate the problem to a higher level of technicians, no technicians ever contacted me but then 3 months later they brought me out another TV and exchanged it because they said the problem was the other TV had old parts and hardware, the TV that they exchanged it with was even worse, I cannot connect it to my receiver which the TV plays through, it drops contact with my remote control so I cannot control the volume, it drops contact with my Alexa, and again I have made numerous more complaints with their support but no one will contact me and they will not resolve the problem, I have to reboot the TV 15 times a day just to be able to get volume on the TV! This TV is a piece of crap! Don't waste your money.

I bought two Vizio TV's a 65" and 40". Both terrible. They switch off unexpectedly. Got technicians involved since Vizio support said that the problem was my had to do my receiver. Complete lie. Did a forum search and apparently these TVs do not manage a "signal handle" or something like that and have been known to have this problem for years! Sometimes it would go off 3 and 4 times in a two hour viewing session. Unconscionable that they get to market. Stay away from them. Bought a Samsung equivalent model with same receiver. Heaven! If you buy a Vizio Tv you are in for a nightmare.

Nice flat-screen full 1080-P & smart capabilities. No need for antenna or firestick. TV is super light & thin. I was able to mount it myself with no assistance. Was able to take advantage of Best Buy Price Match Guarantee in making the purchase. Good but not excellent picture quality. Price was lowest you can get outside Black Friday/X-Mas season.

I purchased a Vizio Smart TV about a month ago. I have had so many issues with this TV. The Apps do not run smoothly (and I have good internet with Verizon) and casting your device is always problematic. Do not buy!

We used to love Vizio products until we purchased a TV in October. It was used in October for a week and not touched again until the first week of December. When we turned it on the entire corner of the TV screen looked like it was cracked. (Wasn't cracked on the exterior and TV was never moved or touched after we set it up). It was too late to return to the dealer we purchased it from and they advised us to go thru Vizio as the TV had a one year warranty. What a scam. They "diagnosed" the TV thru a picture we sent on our phone. They said it was caused by the TV being moved. I can promise you we never touched it and advised the warranty dept. They then advised that it may have occurred during the shipping of the TV but it didn't show up until now.

I've had several Vizio tv's over the years. These are cheaply made with a short life span. They always develop some kind of hardware issue as soon as their warranty comes to an end. My 50inch vizio tv in the living room developed a single vertical red line almost in the center of the screen. It is due to a hardware issue and would cost more than the TV is worth to fix. My other vizio tv, a 28inch, developed a very bright area of the screen while the rest of the screen was normally lit. In short stay away, they lure you in with a decent price, but then leave you holding a lemon.

We purchased a Vizio PX65-G1 in March 2020. We started noticing issues about 6 months later with the overall display (rolling static lines running along the picture consistently). We called Vizio support, sent pictures of the display issues and they resolved the issue with no problem. They sent a couple people out who uninstalled the broken TV from the wall and replaced it with another Vizio PX65-G1. This replacement took place in April 2021.

We have a 42" Vizio Smartcast tv. I HATE it. Sure, the sound is good & picture quality is great but other than that, it's a piece of garbage. In fact, it just shut off on its own while typing this. It will throw me out of the regular cable channels & load the "home" screen. It is very irritating when you are trying to watch something. Other times it won't shut off at all. I am constantly unplugging it to reset it. I will NEVER buy another Vizio tv.

December 2021 Bought this TV with the understanding it had a channel guide. Talked to customer service and after 45 minutes on the phone, they realized the new ones do not have an onscreen channel guide that lets you know what's on hour by hour ahead of time, only just what's on now. It shows in the manual online it has one but it does not. I did not get a manual with the new tv when it was sent.

Our company bought 3 Vizio Tv's for our Office, reception, & Break Rm. After 13-15 months they all went dark, unfortunately it's a very common issue. Do some research before buying them. They're cheap, but not Worth it : (

The TV showing the movie then the commercial starts Hawking in the movie. There's a glitch in the TV. In this the second CD that I bought from Sam's Club they had the same problem and it fade it out and that's a problem because they give me so many with the extra insurance that I bought on the TV. Took three months for me to get another TV and then I'll buy another TV and it has a glenton at too.

We bought a 70" Vizio last Black Friday (not even a year ago) and they have replaced it twice, which was nice of them, but between weird random lines on the screen to it randomly going to the smart cast setting while you are watching it, we couldn't change the volume until it warmed up and now the one we have if you don't turn it on for a day you have to unplug it when you go to watch it cause it's like it's muted. These tvs have been garbage. And their reasoning is that they have to be hooked to the internet cause they need to update, and last time I checked not everyone has that ability nor do they want to.

This is the first time in my life I’ve ever purchased a television that had problems. My Vizio OLED 55-H1 will not power on! The light will indicate the power is on however there’s no pictures. I cannot switch the inputs either. I have to constantly unplug my television to do a soft reset. This is unacceptable. This happen day one and I thought it was a glitch and I did not want to deal with the hassle of a return and now I regret. I cannot recommend any Vizio products.

There is a reason why there are tons of ‘how to videos' showing how to get the sound to work if your Vizio’s sound stopped working. No wonder… one month after buying it and I have to unplug it from the wall almost every time we want to watch tv. Never again.

Vizio is another big company, that takes advantage of hard working people, I bought a 65 in. Quantum t.v (smart), I have had it for 1yr. And 4 months, and now it has a black cloud over the entire screen, called customer service and they explained that they would give me a 20 percent discount on another t.v. Nevermind that my t.v. is just over a year old, I ask could I speak to someone else and was told there is no one else. I'm sick giving my money to big industries that doesn't give a crap about you. So they get to enjoy my money for a little over a year of their trashy tvs.

I purchased a Vizio TV in 2/2021. The tv worked until a software update was done in early June. Since the update, I have had ongoing problems with the audio and video not syncing properly. I contacted Vizio in early June and went through the troubleshooting procedures with them. After a few more calls, I was told a software update would be released that would fix the problem (this was in late June, early July). I have called several more times (7/21/2021, 8/5/2021, 8/20/2021, 8/30/2021) and each time was assured that Vizio was aware of the problem and they were working on it.

I bought this tv less than a year ago. I barely watch it cause I work all the time. Noticed problems with apps not long after I watched it a few times. I've called numerous times throughout the months. Been given the blow off. I have 3 different supervisors numbers. No one returns my calls when I left voicemail to them. Finally on the 3rd supervisor she told me someone would contact me to repair tv within a week. Almost 2 weeks later I call supervisors all voicemail. Which doubtfully will receive return call. So called tech support to be told the parts or being ordered when no one has even came to see the problem with my tv. I would never recommend getting a Vizio tv again. Even when you have problems with tv from the beginning. They just feed you a line of crap. And never get back with you. I just looked up purchase history on Walmart app and it says it's a refurbished TV yet I bought it as new. Jerry **

I have had my Vizio TV for only two years and the screen on the top left started to get dark, I contacted tech support and they informed me that the TV only has a one year warranty. Bone disposable televisions. I emphasize the guarantee offered by PIXEL TO PIXEL, which is misleading advertising, for how much my television has image defects. I bought it very excited and so far without problems, but the quality leaves much to be desired. I do not recommend it even if it is at a good price or if you are looking for tv only for one or two years it is fine. Very bad.

Purchased a 65” Vizio from Best Buy. I specifically avoided purchasing from Walmart because I know the quality—or lack of—they sell. The audio is terrible. I quit turning it up at about 50 and decided to buy a sound bar. The date/time lags. The picture goes blank enough times to call it more often than not. I have to reboot the tv just as often. Bottom line: A terrible television even for the price. Do not waste your money. Add a couple of hundred and purchase a quality brand—Samsung, LG, Toshiba, etc. Vizio is junk.

Our Samsung TV stopped turning on (less than 1 year of use) so we decided to get a different brand tv. I went with a Vizio Smart tv. After getting home and setting everything up I realized that we are unable to add apps. So I can't get Sling or most of the other apps we are used to using. Sure they have the really popular ones like Disney Plus and Amazon, but what about Sling? Those of us using smart TVs typically don't have cable so we need to have more options for tv apps. I'm returning this and getting a different brand that actually has options where I don't have to connect my phone and use smart casting in order to watch tv. If I wanted to do that I would just use my phone, not spend $800 on a TV that has no options.

I purchased a Vizio TV (M-Series Quantum 65"4K HDR SmartTV: M65Q7-H1) in December, 2020 from Best Buy, together with a 2-year protection plan from the Geek Squad. Since then I’ve had number of problems including WiFI error messages (“not connected to the internet”), freezing of the TV screen when trying to load an app, sound/video out of sync. Broad horizontal banding (green, red) appears intermittently on the screen that “floats” up the screen.

Brought in 2020. 1 year and 1 month after the factory warranty expired all the apps stop working. I called Vizio and they couldn't help and now the TV won't turn off with remote and volume don't work. SMH.

I have had a few of these tvs. The only issue is the sound. The voices are low although when the commercials comes on it is extremely louder. Overall it is a great television to purchase. I will be getting a new one with a sound bar.

I own a Vizio 65 inch Smart Television. I have had this television for about a year and a half. I have been quite impressed with the picture quality. It is bright and sharp with great color. The sound is adequate, though it would be nice if it could be a better. Some movies and shows require the volume raised to the limit and there is a bit of vibration and distortion when it is that high. This is not a huge problem as nearly all other televisions I've had have required a soundbar to hear dialogue. This television is usually loud enough on its own. The only real issue I had with this television is when I lost the remote and accidentally reset the television to factory default the television was completely useless! I could not setup the television without the remote so it was stuck at the setup screen until I could go out and buy another remote...Every television should have enough controls on the television itself to at least operate it through setup.

I bought 3 Vizio tvs 2 of which no matter what I try the lip sync is always off by a lot and the other just turns off randomly. I would have taken the of them back had I unpacked them and set them up right away but didn't.

Well the dependability is terrific compared to my very expensive Samsung that failed after 3 1/2 years. The picture quality is mediocre. The "Smart TV" portion is fair at best, with some of the apps obsoleted without updates available after several years. The WIFI dependability is average.

I have a 55" Visio that works very well with both satellite and streaming. The picture quality is very clear and bright making tv/movie watching a very good experience. The remote works extremely well with DirecTv and all of my streaming services. The sound is only just average, but adding a sound bar helps.

I just bought the television. It's nice. It's really nothing to explain. The television has a Netflix and YouTube buttons on the remote control. The picture shows really nice. It's a smart television.

I've owned several Vizio brand tvs. Definitely a great value. I made a comparison with other Name Brand tvs and came very close or better in picture, sound and quality. My Vizio tv is still going strong with no problems. Thank You! Vizio for a great product.

I purchased because of the price/size. It wasn't too outrageous. I was surprised it came with Netflix and Hulu installed because my old TV is ancient and has no internet capabilities. We also discovered the screen casting feature and have been very happy about it. My only complaint is the HDMI input is only 3. For TV this price and how large I would hope they have more than just 3 inputs.

Bought a Vizio smart tv 2020 and we experienced so many problems. Everyday I have to spend 3hrs or greater to set up the so called smart tv up and then the Vizio tv restarts with the set up. Customer service isn't helpful along with anyone who has a Vizio to help. It's ridiculous.

Too many issues connecting to wifi. The TV always says "cannot connect to network". I always have to reboot the TV, sometimes a hard and sometimes a soft reboot. Casting to the TV is spotty bc of this issue. I know it's not my phone or my internet.

We purchased our first “Vizio” big screen Tv in 2017 because we bought we were getting a quality product. This costly TV completely crap out in 2019! Just short of 2 yrs! Warranty was up! Wow TVs these days are meant to last at least 6-7 yrs! Best Buy says “oh well” should’ve got the extended warranty! Couldn’t afford it! Thanks guys! Christmas 2019, We again went with a 70”Vizio TV! Why? Not sure, thought these thing happen I guess! We are still kicking ourselves over this! It is Aug 4th 2021! TV has been having problems for months, and now vertical lines everywhere and left half of screen is really dark! Wtf man! Really?!! These TVs are GARBAGE! But the salespeople will sell you strong on them! Someone do something!! Spent thousands for 2 TVs in less than 4 yrs! Terrible!!

Bought this TV new in late 2018. It's had issues off and on from the beginning. A few days ago the picture stopped working. Sound only. We went multiple reset options with no luck. Vizio say it only has a 1 year warranty. The normal lifespan of a modern TV is 7 years. This one lasted 3. Please take my experience and learn from my mistake. DON'T BUY A VISIO!

We have had the television only one day but so good so far. Good setup instructions and the on-line setup is very good. I just wish I knew if I need to remove the four tape strips, one on top another on the bottom and one on each side? Does anyone know? This needs to be addressed in the documentation which I downloaded.

Another American made piece of junk. Bought a 55 inch Vizio TV less than 3 years ago and it's junk. Support told me I have the black death screen and to buy another TV. Get this "they said that I could buy a new Vizio at a special discount price, because of my first unfortunate Vizio TV." I told them to stuff their Vizio TV's where the sun don't shine. I truly hope that someone will start a class action lawsuit against Vizio.

TV shuts off after several hours. Have to keep unplugging it for it to come on and stay on. THE WORST TV EVER. DO NOT BUY. I wish I had looked up the reviews before purchasing. It was "a good price". I definitely got what I paid for. Horrible. Even my grandchildren get frustrated trying to watch it.

Purchased TV on 06/24/2021 from Sam's Club while on sale. After a month, we must reconnect TV to wireless signal several times a week. Also, TV wouldn't power on. Had to unplug and replug a few times.

Issues started within 30 days of purchase. Contacted Vizio on issue 3 times for the same issue after Resetting each time. Told me they were going to replace it and would contact me for the details. They then said it was fixable and for me to reset the TV once again. I complied with this Reset nonsense too many times. It is now obvious they are not honoring the warranty. It is my hope that others will not suffer through this as well. Something has gone to be done to protect the consumers.

I purchased a 65 inch Vizio P Series TV (model P65Q9-H1) last December for the specific reason that I had also just purchased a PlayStation 5. Upon purchasing the PS5, I wanted to buy a TV that is going to support the next generation graphics. So I specifically set out looking for a 4K TV with an HDMI 2.1 port that is 120hz. I decided to buy this TV as it has 4 HDMI ports in total. HDMI 1 and 2 are standard 2.0 ports that only support 60hz. HDMI 3 and 4 are the next generation 2.1 ports that are 120hz primarily used for the next-gen gaming consoles.

VIZIO TV is the worst TV experience in the world, if they had any common sense they would return people's money and rethink how to make a quality TV's. The tv locks up, it does an upgrade all the time, you can watch tv for about 3 to 4 hours and then it just shuts off then locks you out for an hour. TV is crap..

DO NOT WASTE YOUR MONEY on Vizio's crappy TV's. They are defective electronics and to top it all they won't stand behind their One year warranty. TWICE BURNT different size TV's. You think you are saving money or getting a good deal because they are cheaper. Well you get what you pay for: crap and won't stand behind their warranty. Terrible customer service. Buy any other brand but this crap.

We bought our Vizio tv maybe a 9 months ago and maybe a few weeks after the TV starting Freezing, now it's awful always freezing and every time we turn on the TV we have to reboot it and after rebooting it sometime the sound and the mouths are not not coming out together. You will see the person's mouth move then hear the words. This product is so awful, do NOT BUY a Vizio Television.

Review of the Vizio smart TV application that comes with all your Vizio TVs. I hate this TV as they dictate what apps you can put on. I did not realize this when I bought a Vizio smart TV. In my opinion it’s my TV and I should be able to put on what apps I want. DO NOT BUY VIZIO SMART TVS UNLESS YOU WANT THEM TO CONTROL WHAT YOU WATCH! This TV for me is nothing more than a monitor because now I have to buy an Apple device or a Roku device that lets me put on apps that I enjoy. Make sure they have the apps on their platform that you want or you are OUT OF LUCK!!! It’s a Censoring TV by controlling the apps that controls what you see that’s important in news media today. It has a ton of left wing liberal News apps and the only Fox for the right wing! Good luck.

Great visual quality, low price. Extremely low lifespan. Cheaply made. Glitches, slow response, locks up and a not very smart smart tv. The old ones are good and still work but the new ones are a garbage.

I recently purchased two Vizio TVs. I always buy Samsung but I decided to give them a try. Big mistake, both TVs have given me problems. They both have just lost power while watching on more than one occasion. I bought a 70” and a 40”, same issues. That’s not a coincidence, just poor quality from the company. Never again!

Model V555-H1 ser LTMWZHKW1863146. On 06/07/2021 the TV flashed that Vizio was installing an update (not requested by me) and not to turn off the TV. Within about 15 minutes the TV Had a blank screen and 30 seconds later flashed Vizio logo. This process continued for 15 Hrs. I called service and spent about one Hr trying to fix - NO fix available. TV is dead for my use. AGAIN COMPANY INITIATED AN UPDATE WITHOUT MY PERMISSION OR INITIATION. THEY CRASHED THIS TV THAT I OWN AND WAS MADE BY VIZIO. Company rep called by at about 11 AM on 06/07/2021 and eventually said they will not fix. It should be emphasized that I did NOT initiate any commands. This was automatic from the Company. AT this time they are NOT intending to fix this expensive TV. Model V555-H1 ser LTMWZHKW1863146.

I bought a television one week before Christmas in 2020. The TV has not worked. All apps drop off. Have called Vizio tech support. I've been told it's their fault and they're going to fix it. It is now June. TV is still not fixed. Can I watch Hulu, Netflix or any other apps and I'm paying for them. I asked them to take the TV back. They refuse so I threw TV trash and bought a new TV today. Will never buy Vizio again. I want my $ 397 back. Product model v505 H9. Serial number liaz bkw 3707 918.

I needed to contact Vizio for a very simple question: My TV arrived with a packet of 4 small screws missing, Not essential for the functioning of the TV. I asked all possible ways to contact them (eg messaging as suggested, phoning, etc). Never got an answer got an answer. Messaging was never read for example. All I asked was, "Can you send me the missing screws, or give me their spec so I buy it at a local store."

The TV was purchased at the beginning of the pandemic because our last one (Sony) had an accident with my Autistic son. At the time there weren't a lot of tvs at BestBuy. So we settled on this vizio.. A few months later we purchased a smaller 24 inch for a smaller room, one where the TV gets used maybe once a month or every other month. Our 65 inch was wall mounted originally and the stands were lost at some point.. probably thrown away.. Well recently I decided to redo my entertainment center so I took down my original center and am remaking a new one where stands are required. I contacted vizio about PURCHASING new ones since it was my fault I no longer had them.

I purchased a 70 inch V series Smart Tv on Nov. 30, 2020. I have had previous Vizio TVs without any problems. I guess my luck ran out! Tried to watch a Netflix movie on 4/25 and it would start a stop after a few minutes. I tried several times to no avail. I tried turning the tv off and back on but it would not come back on. I have tried all the troubleshooting tips that are listed on the website to no avail. I put in a warranty claim on Monday and received a call on Tuesday wanting to verify what the problem was. I needed to be near the tv for them to talk me through the troubleshooting steps (which I had already done). Being that I was at work I was told to call after I got home.

Had issues with the display of my Vizio tv. Middle of my screen was showing black screen, when I called to report the issue, I was told they couldn't do anything because it was out warranty. Customer service experience too was not satisfactory in any way.

Bought a 30" Vizio because the prices were the cheapest. BIG MISTAKE. Television is very slow. Sometimes completely unresponsive. Like a 1980s PC with a modem. Piece of SHAT. Buy something better. Maybe a Sony. This POS is being used as a PC monitor. No more Vizios for me.

Bought a 65 inch Vizio television in 2015 for $2800 Canadian. 5 years 5 months later, which is just past the extended warranty period, the tv will not turn on. I’m told it may be the capacitor or the actual motherboard which has inferior component parts. I tried all the troubleshooting suggested but to no avail. Thank the Lord I did not buy the extended warranty. I called Vizio about this issue and spoke with 3 Different Customer Service Specialists who all gave me the same response, “I’m sorry Sir but there is nothing we can do for you.”

I purchased 3 Vizio TVs 11/2019 & I started experiencing problems a couple months later. I reached out to Vizio, but they wanted to send someone to my home at the beginning of the pandemic so I declined. Recently 2/2021 I let them come out to repair the televisions and they still are not repaired. The tvs all 3 cut on and off randomly and lose sound. I reached out to them again and they say I’m not eligible for a refund because it’s outside of the repair timeframe. Vizio is trash and they don't stand behind their product. I’m basically out $1,900 for three TVs less than 2 years old.

I bought a 65 Vizio about 6 months ago. It is a constant problem. The volume is terrible. I have to turn it up past 75 to heat anything. It kicks me out of my programming all the time. I wouldn’t recommend Vizio to anyone.

I so wish we'd have read these reviews prior to purchasing two different Vizio smart tvs - on the second one for each model as they have been nothing but trouble since we purchased. You should not have to reboot and factory reset every couple of weeks just to watch streaming content. Every two to three weeks it happens - will have worked perfectly fine the night before or even just hours before, and then it happens again. This is absurd! And when you search for solutions there are posts after posts about same issue. And even Vizio has steps/pages for same problems. Huge red flag right there! Getting ready to toss both - less than a year old - and buy a better brand. https://support.vizio.com/s/article/SmartCast-Input-Not-Loading-OK-Button-Not-Working-on-SmartCast-TV-1?language=en_US

In December of 2020 I purchased a 40 inch Vizio TV from Walmart in Birmingham, Alabama. There were white lines going across the top, returned it and purchased a 43 inch from Walmart. It did the exact same thing. Spoke to vizio. They shipped me a 3rd tv and assured me it was brand new and I would not have that problem and I shipped the 2nd tv back to them.

Do not buy Vizio products. Horrible product and horrible customer service. I purchased a Vizio V series 505-h9 from Walmart about 5-6 months ago. Very difficult to find any product information, whatsoever. Making it difficult to calibrate the tv professionally without the professional cost. I only found 1 person via YouTube who talked about the tv. Reddit and Google were not much help. I tried talking to customer service and they didn't know anything. As a result I kept basic settings until I learned more here and there. Fast forward to last month, where I discovered (and recommend) doing a white screen test via youtube on your tv to see if you have lighting issues behind the main screen.

70 inch Vizio needs to be unplugged to reboot almost daily. It is the most frustrating tv I have ever owned. Nothing worse than laying down and turning on your tv and nothing working unless you physically get up unplug and plug it back it. Complete piece of junk. I will never purchase vizio products again.

I recently bought a Vizio Smart TV January 2020. It is now February 31st 2020 And my remote Does not respond to the TV whatsoever. The buttons on the TV are not responding. This is the worst TV purchase I ever made.

I purchased a 70 inch tv three years ago and I am only able to watch Netflix. No regular tv. Nothing else. It was a waste of money and my time trying to talk to customers service to help with the issue. Customer service was no help and did not have very good English. Waste of money...

Bought a brand new Vizio 55” smart tv on January 3rd 2020. It’s beyond ridiculous how terrible this tv is. Picture quality and sound quality are solid and that’s the ONLY good thing you can say about this thing. Remote constantly glitches out and doesn’t respond. If the screen goes dark for just a second, for any reason, like changing between apps or even for a commercial to start, there’s an annoying buzzing sound. Tv will randomly go dark. You can still pull up the menus and input choices but no matter what you can’t get anything else to pop up (Hulu, netflix, etc.) and you have to unplug it and plug it back in.

This tv constantly freezes and glitches during a movie or show. Sometimes the remote doesn’t even work on it because it freezes and I have to get up to turn it off. I never write bad reviews on products but after coming on here and seeing other people’s terrible reviews I had to add mine. Do not buy this tv... Spend the extra money on better quality.

On April 29, 2018, we bought a 65” #Vizio flat screen television from #Wal-Mart. It was a pretty big purchase so we bought the service plan so that if anything went wrong after the warranty expired, it would be paid for. Sure enough, something did go wrong. I don’t know anything about televisions, but apparently one of the LED strips has failed. The left half of the television is so dark it is impossible to see anything. We called the number for the service plan on the receipt, which is where the problems started. The phone message told us to file the claim online. We did that and then waited. We were eventually contacted by someone here in San Antonio. We set up a time for him to come to the house and look at the TV. He diagnosed the problem with the LED strip, which is great. He said that someone would be in touch with us soon to either pick up the TV and repair it or we would be able to trade in the TV at Wal-Mart for a new TV.

The thing freezes in the middle of a movie. You have to unplug it just to make it reboot itself. This is the reason Vizio was the only tv left on the shelves during this pandemic. I should have known better.

My 55 inch Vizio tv sound doesn't work. I've reached out several times and was given a different excuse from every customer service rep. I even spoke with an "escalation specialist". They simply don't care. Never buy VIZIO products.

If you buy a 200$ TV for a little girl and the TV stops working for 2 different reasons within months of purchase, DO NOT expect it will be replaced as you’d expect with such a trash piece of equipment. Instead, you will need to have a repairman come to your house in a 2-3 hour window when you should be at work and try to fix your trash piece of equipment you just bought within the last half-year.

Purchased Aug 30 2020. I had my 43 inch 2 and 1/2 months. Every time I hang it on the wall I get the horizontal lines. Talked to Vizio. They sent a replacement tv. It's new. As soon as I hang it on the wall I get the same lines. Take it off the wall it's fine. There is a defect with the v series tv for wall mounting. Will never buy a vizio again.

One of the legs that hold the TV up broke into three pieces in the middle of the night. After further examination I noticed that the other leg had minor cracks in the exact same areas as well. This leaves me to suspect that they must've come like that brand new because I just purchased this tv in July. I knew Vizio was poor quality, but I did not expect the thing to just snap like that. Lesson learned.

Purchased a Vizio E65 Smart tv, worst mistake ever, back light going out, 15 months old, Vizio said too expensive to fix, out of warranty and go buy a new one. Many Many people have same problem, waiting on class action law suit, Awful customer service.

So I bought a 50 Vizio t.v. from Walmart on 27 of May. Something went wrong and they claim it's my doing that caused it. Wont fix it or honor warranty and neither will walmart and I paid for that warranty.

I purchased their 65 inch smart tv 4 months ago. I had thermal cracking... pretty the under screen cracked because it got hot... from what I read. Vizio won't fix, replace. Nothing awful business practice.

I purchased a 32-inch Vizio TV in August. It worked for a month, then had some issues, then lost sound, and this morning, lost video. Although my warranty says that Vizio will do home repair, in fact, they do not. I have spent hours on the phone trying to arrange for a replacement and trying to troubleshoot the ailing set. This morning was the last straw when the tech person told me that in order to thoroughly troubleshoot, I would have to plug in a dvd player or a laptop. I have neither. This was the worst consumer experience I have ever had.

I bought a Vizio Smart Cast TV in June 2020 and it never worked as a Smart TV. Here it is October. The company makes excuses why a brand new TV is not working for the main reason I bought it. I would not recommend this Brand Vizio to any one. Don’t Buy Vizio TV.

I purchased this 40 inch TV in July of 2019 from Best Buy. I've constantly had to do a soft reset on this TV, as the Smartcast won't load. It went from doing this monthly, to a few times a month, to weekly, to now, every day. Ridiculous. And I see that this is a constant issue, as multiple people have this same complaint. I have 2 other non name brand TVs, and have not had any problems whatsoever....Yet the Vizio TV has frustrated beyond words. I don't think I'll ever be buying this brand again. I've spoken to Vizio support, updated the software, and still, the problem has seemed to get worse. They need to fix this issue.

Purchased a Vizio D series smart (?) TV. Immediately started having problems with it not responding... blank screen, freezing, shutting off, error messages. Had to continuously reset. Vizio reps telling me it was my Internet, changed Internet provider.. same issues etc... They knew there were issues with their products and stalled me until my warranty expired and they could tell me sorry..not sorry. Now stuck with this junk...until I can purchase another TV. I will never purchase another vizio product ever.