Vizio Reviews
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About Vizio
Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.
- Good picture and sound quality
- Affordable price for features
- Frequent technical issues reported
- Inconsistent customer service quality
Vizio Reviews
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Reviewed Dec. 2, 2025
Purchased a 50" smart TV back in May 19 2024 and here in Dec 2025 just 7 months past the one year mark it messes up and Vizio refuses to replace it or refund it. I get it they only offer a one year warranty but it's only 7 months I would understand if it was 2 years or more and it messed up but 7 months is insane. I was planning on purchasing another Vizio with the refund but now that I know the brand (in my opinion) is trash because if it only lasted a few months after the warranty expiration date then, I'm sure they all may be the same and I'm not willing to lose my money again. They didn't offer a rebate or anything.. It's bad customer service in my opinion...I'll stick to a different brand from here forward.

Reviewed Nov. 29, 2025
Do not buy! The TV I bought didn’t last 3 months. They sent a tech to repair my tv and he couldn’t fix it. Bad screen. So then had to wait over a month to receive a refund then only refunded part of the price. No tax. Only the retail price. I have owned 3 Vizio’s but will "never own another".

Reviewed Nov. 28, 2025
Your company is shit. My TV won’t turn on when I press the on button. Batteries are good and your TV is a piece of shit. It wants to work when it wants to work. That’s a shitty TV. Should not be bought. Should be taking off the market. Gonna call the Better Business Bureau on you guys. Gonna go from a rating to the lowest. Close your business down.

Reviewed Nov. 24, 2025
Vizio recently updated their volume screen icon from a long bar at the bottom to a ugly circle/dot in the upper right corner that is extremely hard to see. My senior/hard of seeing mother cannot read this stupid thing now and now has to ask me multiple times a day to confirm what the number is. There is NO WAY of changing this except to "blow up" the entire screen bigger which disables your ability to see the menu mostly. (It's cut off by about 75% so you have to shrink the screen back blind in order to do ANYTHING.) I don't care if you guys keep the darn circle but give people options here. It's not a fancy new icon or anything. Just lazy. It might seem like a tiny issue to you but again...GIVE PEOPLE OPTIONS!! Fix this please...

Reviewed Nov. 23, 2025
Was great TV until it updated, now I have to restart multiple times to get antenna TV to work. Some days I want to throw it in the garbage!!! Will never buy another Vizio. Especially after reading other reviews.
Reviewed Nov. 23, 2025
I bought a 50” tv. It worked for 1 year and then blacked out. It’s so new I still have the box. Controller stopped working after 3 months. (Bought an aftermarket universal controller) after speaking to Vizio customer service. I will never buy a Vizio product again in my lifetime. I speak for me and my entire family. 0 stars

Reviewed Nov. 21, 2025
Purchased TV November 2024…had nothing but trouble from the get go. TV would randomly shut off, not turn back on for long periods of time. Tried to return to store they refused and said we had to contact manufacturer. Upon every contact “trouble shooting” is all they offered. Never worked. Was told today past 1 year warranty and they couldn’t do anything. You think with all the bad reviews they would care more about their consumers. DO NOT PURCHASE! We are throwing 750.00 down the drain!

Reviewed Nov. 16, 2025
Horrible tv. Randomly didn’t work without warning or damage. I bought the tv brand new. It worked the first time I plugged it in. After the first the on light just blinked for 20 seconds and the tv turned off. It simply does not work. Buy a Roku. DO NOT BUY A VIZIO TV, SAVE YOUR MONEY.
Reviewed Nov. 15, 2025
Dog slow, poor picture quality, and they want all your personal information and life history so they can spy on you and target you with ads. Can't use with any real functionality without an account. Don't waste your money.
Reviewed Nov. 12, 2025
I bought a Vizio 55” smart tv. The price was very good for the features provided. My biggest frustration is the Vizio remote control does not control the sound. If I get a phone call, I have to enter my PIN to my phone, bring up the app and mute or reduce the sound. This takes time while my caller is waiting. Everyone does not have a sound bar. This is a poor design feature. I may have to purchase a universal remote. Should not be necessary.
Reviewed Nov. 8, 2025
I’ve had this TV for two years and really haven’t used it all that much. Sometimes when I have turned it on, it has trouble connecting back up to the Wi-Fi. Not a big deal. However, now this two-year-old TV that has had light usage will not turn on. It’s such a common bug, that it’s remarkable they have addressed the issue and fixed it. Basically, the trait of a company that sells absolute junk. I hit the power button or the power button on the remote. I get a white light flashing in the lower right corner, but just a black screen…the TV never turns back on. There are a multitude of suggested fixes to solve the problem with this TV, but I’ve tried them several times and none of them work. I think this is a garbage company. I think they make garbage products and I suggest that you stay away from them.
Reviewed Nov. 3, 2025
I wish I could give negative stars. This Vizio 40 inch TV is trash! It was a nice budget friendly option so I guess you get what you pay for. I have had this TV less than 3 weeks, it buffers constantly. It constantly freezes while streaming, the TV freezes often even on local channels. I have had to unplug to restart 8 times so far. You have to be directly in front of it for the remote to work, but even then the remote appears to be on a delay. I actually used to like Vizio years ago but evidently they are now mass producing garbage. Don't waste your time or money. Very disappointed!

Reviewed Nov. 1, 2025
Wish I had my Roku back! NEVER AGAIN will I buy a VIZIO TV. You have to go through like 40 steps to set up the TV. Sign over your entire life, so you can turn TV on! Then it freezes and has limited apps! TRUST ME, DON'T BUY!
Reviewed Oct. 28, 2025
This used to be a great brand. I had one a few years ago, so I bought 2 more when I relocated to another state. However these new ones have been nothing but frustratingly unreliable. I spend more time restarting them than I do watching them. I have had them both for less than a year and I am now buying new TVs of a different brand and taking a hammer to the Vizios. They are so glitchy, I end up streaming movies on my laptop because trying to get the TV to work is just too frustrating. Companies should not be allowed to sell products that are manufactured this poorly.
Reviewed Oct. 27, 2025
Wasted my money on 2 Vizio tvs, constant wifi connection issues on both tvs, no connection issues on all my other devices that I use the wifi for. Even had my internet provider come and check my wifi, everything on my wifi is working great, technician told me to trash the vizios. Nothing but trash. Don't waste your time or money on vizio tvs!!!
Reviewed Oct. 25, 2025
This is the worst purchase I have ever made! The TV randomly just turns off, cannot connect to the internet. Seems like it needs to be unplugged for 30 seconds every other day. Super frustrated! I will never buy this TV again!!
Reviewed Oct. 24, 2025
I was a loyal Vizio TV buyer, but no more, the last 2 I bought didn't last a year. They honored the warranty on the first one that went bad, won't honor warranty on the 2nd one that went bad. I have 3 other Vizio TVs in my home that are much older and never had issues. Now they are trying to send me a refurbished TV with no warranty and want my credit card to hold till I ship back my broken TV so they can swindle someone else with that one. Beware of Vizio flat screens, they don't last anymore. I will never buy another one.

Reviewed Oct. 20, 2025
We purchased a Philips smart tv and after about 2 years it just wouldn’t turn on. It was still under warranty and customer service told us we could pick a new tv. The options were Vizio, and two other brands I hadn’t even heard of so we went with Vizio. So far our experience hasn’t been great with this tv. I wish we could have just gotten another Philips, since that was the brand we purchased. The color on this tv never looks right no matter how often we mess with the settings. Same with the brightness. It’s just not a great picture. Sometimes it turns on by itself. The other day about 6 inches around the entire picture went black.
We had to unplug it and plug it back in. When we turn it on it takes forever to load the main screen. Sometimes it just doesn’t load so we hit the Netflix button on the remote and then hit the home button and then it seems to fix that and it loads. We do like the screensavers they have. Very calming scenes and music. But I would never purchase a Vizio tv. I actually emailed them asking them some questions and never heard back. All in all this tv isn’t very good.
Reviewed Oct. 18, 2025
Purchased a new Vizio TV as that is the brand we had good luck with before. Unfortunately, the set up was challenging and the online support was of no help. We ended up talking to a support person directly which was a nightmare. Could only understand every 10th word he said, was very pushy to insist we purchase an additional plan we didn't want and ended up hanging up with no resolution to our start up issue. Turns out the new TV fresh out of the box was defective. Returned the TV and went elsewhere and purchased a different brand TV. Their terrible customer service and lack of technical support was extremely disappointing.
Reviewed Oct. 15, 2025
Purchased a 55 inch Vizio tv. The box contained no remote. Customer service assured me a remote would be shipped to me. Been waiting a month only to be told today they can give me the model number of remote so I'll know which one to purchase. Disappointed they wanted to sell me a remote instead of providing one that should have been included. The picture was ok (at best), but since they can't provide what I already purchased, it wasn't that good. Was not worth the money. Will never buy another product from this company. Color wasn't as bright as previous tv's.
Reviewed Oct. 14, 2025
This is the 4th Vizio TV I have purchased. I got a 43” TV at Walmart for only $148. After bringing home and setting up there was a phone number to call to activate. I could not understand the first person I talked to because of very poor English. I called back a second time and the English was still poor. I attempted to continue and was advised of a $79 or $129 activation fee. I was shocked at the outrageous fee as I’m 78 yrs old and on limited income. Not wishing to repackage and return I paid the outrageous fee but it wasn’t $129, now it was $140. Another outrageous additional fee. Nowhere on the TV box was it stated I had to pay an activation fee and I feel it’s totally wrong!!!!
Reviewed Oct. 7, 2025
Vizio gets a less than one star review. I bought 3 vizio tvs at the same time. Now they are older. All were functioning until one stopped working a couple years ago because some apps and/or platforms that vizio accessed were no longer supported. Not my fault but vizio no compensation to customers for that. Now my nbr 2 vizio tv has been virtually turned into an analog tv because the limited apps that were pre downloaded onto the tv are no longer accessible through the tv because of some arrangement vizio has/had with yahoo. Now Yahoo does not support the pre downloaded apps on my 60 inch tv (and prob my other older tv) so customers are not able to access any streaming apps at all. I was told to get some kind of exterior access to apps..Roku..Firestick..
Actually my tv was falsely advertised as allowing full access to the internet and expanded app access when I bought it but it was limited to only the apps that were pre loaded and absolutely no access to the internet to be able to download more. I discovered that too late. Now my 60inch vizio tv with already limited features has been virtually turned into an analog tv because of some issues between vizio and yahoo. Not my business. I paid vizio for access to those streaming apps and because their contract has ended with yahoo support of the apps the apps that I paid vizio to have access to as part of the features in the price of this vizio tv I paid for are no longer accessible and vizio is not compensating me and have basically told me to go suck eggs the numerous time that I spoke to the reps..Including a manager. This is unethical.
My contract was with vizio and they owe me compensation if they are going to take away piece by piece features that I paid for that was included in my purchase of that particular tv. Now I end up with what amounts to an analog tv. That is not fair...Bait and switch in a real sense. Additionally now I have not even been able to access the settings to get and change the audio, video etc because the menu and v button is not working either. I tried to reset from all I could read on the internet to no avail. I talked to the automated chat, and 3 reps who seemed taunting about my upset. They just keep passing me around so they can tell me the same thing about yahoo's not supporting apps on older tvs. It seems a joke to them. I have a contract for a working tv with app features. No matter how old.
I fear vizio will remotely make my (our) tvs stop functioning now if they can figure out the linguistics so they can make their unfair conduct seem legitimate; under the guise of 'they are broken, buy a new one' I need to receive compensation for them removing those app features that was part of my purchase agreement of the vizio tv. It seems to be their practice to do anything they want to customers. Vizio/walmart are operating without integrity and needs to be forced to compensate me. I should not have to suffer because of their error and or short-sightedness without my impact being considered. They need to compensate me.
Reviewed Sept. 30, 2025
Do not buy this brand of TV. Vizio decided not to support any apps so now I have to go buy another TV. It’s a smart TV that won’t allow me to do anything… It won’t support YouTube, Netflix or other apps. The screen is blank. Now I am forced to buy another TV. It won’t be Vizio! Not happy!
Reviewed Sept. 27, 2025
I am more than disgusted that I bought a TV less than a year ago. The tv randomly stopped working. I called Vizio because it was under manufactures warranty they had me do multiple things and then said, "No we don’t fix it but we will refund you for the TV." I have waited a month, called to check in refund and they tell me they are going to send someone to repair it. Why would you wait and wait and now want to do so. I am waiting on refund, they say they tried to call. No letter, no nothing.
I called because I signed up for Zelle refund and got nothing, A tv bought for our living room out for a month. They said, "Well if you want the refund we have to pick up the TV." Then they will process refund. You should have set up the tech when I first called. And now I have to wait 5-7 business days for a tech to call to set up the appointment. Horrible service, horrible TV and I paid for a warranty. And I uploaded receipt but they don’t want it to show true buyer so it won’t accept it
Reviewed Sept. 16, 2025
Purchased a Vizio tv from Sam’s club and returned same day, now it will take 45 to 90 days to delete my account information through the privacy team, 3 phone calls with no results. Worst TV experience ever!!!!
Reviewed Sept. 15, 2025
Just purchased this tv from Walmart. It will not set up or connect to wifi. Initially it did connect, went through uploading content then stopped and refused to connect to wifi. Stayed on the screen pictured for hours. I called Vizio support and went through restarting and clearing the memory and nothing. Still stuck on this screen. They said it's covered by warranty and they would send a technician to repair the brand new tv I just purchased in 5-7 days! What a joke 😃 um... no. Taking it back to Walmart. Don't buy vizio.
Reviewed Sept. 14, 2025
I'm hoping that manufacturer of VIZIO Smart TVs reads this. Customer Support has been awesome. We've texted back and forth trying to resolve issue with TV. I thought for sure we could resolve the problem. But, no. The TV will stop and start cycling or buffering whatever in middle of a program and it doesn't matter what app is being used. Internet signal is excellent.
It is something inside the unit. After about 7 minutes or so, you receive error that it cannot find home screen menu. Unplug TV from wall for 30 seconds and it comes back to normal operation for a bit and then we start over again. We turn TV off and find something else to do. Later in day turn on to watch news and TV is acting fine. Not sure what is going on? So so crazy!! I hate to have to hassle with warranty and taking TV back. Not sure if I can take back now? What a hassle!!!
Reviewed Sept. 13, 2025
Being that Vizio is an American company I bought their TV's. I hate them now! It all started when I would come home and turn on the tv and I didn't have any air channels. Thought that it was my antenna. Messed around with the antenna and tv started working. It did this several times and I thought that it was the antenna. Got a new antenna. It still did it. Long story short, I was because my internet was not working sometimes. It seems that the tv updated it self and now has to have the internet to view local air channels. It had put the local channels under their watch free web based software. Factory reset the tv and worked fine. A few days later, back to the same problem.
Called Vizio customer service and was told that they were happy with the way they had it and was not going to change. It seems that even though you paid for the tv, they had the right to have it the way they wanted it. It's in the fine print when you agree to the terms and services when setting up the tv. I think they should separate the internet and antenna side of the tv and let you choose which one you want. Also, allow you to choose if you want to allow updates. I keep this tv off the internet now so it works better.
I have another Vizio tv in a camper, so I learned to keep it off the internet so as not to have the same problems. Also, being that it is in a camper and doesn't always have internet, that's the only way to view air channels while camping. We went camping a few months back where there was not any air channels so we connected the tv to the internet. No way to stop it from updating itself. NO CHOICE, ONLY THEIR CHOICE!!! It does it in the back ground. Now the tv has major problems. Can't choose aspect ratio, VERY SLOW CHANGING channels, black bar at top of tv and only way to get rid of it is to restart tv, locks up and only way to resolve is to turn tv off, no time displayed in the upper right hand corner, wording on screen very small and a few others. Factory resetting now only deletes your personal setting on the tv, not to working factory software. It stays on the new buggy software.
Checked Vizio's website for the original firmware and it's nowhere to be found. Called Vizio and was told that they will not allow you to have the original firmware. Asked why not and was told that they were happy with the way thing are. It's so they can push on you their watch free and get paid for their ads I think. If they allow you to control the tv, they would lose ad revenue. So, please it you are reading this and thinking about buy a new tv, please do yourself a favor and no not buy a Vizio. My smart tv is now dumb.
Reviewed Sept. 12, 2025
Bought a Vizio for elderly parents. First con is the Vizio remote is very difficult for anyone over 40 to use. There are no arrows on it, just a big black circle that indicates nothing. I had to reset their input because it keeps reverting back to default mode which was streaming movies; they wanted it set to their DISH LIVE TV. There are too many submenus too. My parents can not maneuver thru this tv. They could on their Smart Samsung. Gave 2 stars for picture quality. Going to return it and get them a Samsung.
Reviewed Aug. 30, 2025
I bought a Vizio tv for my daughters room (she is almost 2) we pay for YouTube premium for the sound machine sounds. I hate this tv with a passion. It logs me out almost daily wanting you to get an app…. It’s exhausting. We use Hisense tvs because they are simple but got a Vizio in a pinch. When we are logged out we have to put all our our app info in every single time. Lucky we just use the one app but if it was our primary tv I would have thrown it through the bag window by now. I did break down and get the app. Now I can’t get the icon at the top to go away even after stopping the application.
Reviewed Aug. 26, 2025
Can’t stream Live TV anymore. Was told by Vizio tech support that my brand new TV was “not compatible with my network.” Soooo, you can’t stream Live TV on Xfinity?? We tried, and returned, 3 TVs from Sam’s.
Reviewed Aug. 18, 2025
We bought a Vizio 65 inch TV that keeps locking up. After dealing with Vizio they sent out a replacement. This TV is no better than the first one. We bought it at Walmart and it's not worth owning! You have to unplug the TV from the wall, it becomes totally unresponsive! Beyond frustrating!
Reviewed Aug. 15, 2025
Tv lasted about 5 uses when I went through customer service. Every question seemed to be about getting my bank information. I stopped short of giving my ss number or mother's maiden name but I was asked to provide a major credit card for them to charge in order to send me a replacement. Be very careful about what is on the receipts you upload or what info you give to their agents over the phone.
Reviewed Aug. 14, 2025
I used to swear by Vizio TV’s. Now I swear at them. Bought a new 65” Vizio TV. Out of the box I was disturbed by how hard the legs were to attach. I guess Vizio has not heard that holes can already have the screw threads in them. Trying to use the onscreen setup was no better. You have to finish setup on the internet and I eventually had to get on my computer to complete the setup. I won’t buy another Vizio TV. I may return this one.
Reviewed Aug. 9, 2025
Had the 55inch tv less than 6 months, constantly disconnecting from my WiFi, out of 17 total devices in the house, with WiFi only devices, this was the only device that had issues. I say that because, when contacting support, they will immediately blame your internet connection. Troubleshooting, per Vizio, was factory resets and unplugging each time the disconnection took place, which happened multiple times each day. After 6 months and having contacted them 4 different times, here we are.
Well, while unplugging the tv again, the tv fell off my tv stand, resulting in the photos included. Vizio refused assistance, directed us to contact Walmart, the seller for warranty coverage. Walmart refused assistance and referred us to contact Vizio. Had conference call and nothing can be done. Had for 6 months and absolutely no help. Constant headaches, never worked right, apps always crashing, running slow with a WiFi strength of over 700 megs. Do not buy, you deserve what you get.
Reviewed Aug. 1, 2025
Had this tv for 2 months. The entire time it has been slow and honestly incapable of playing movies and shows. Online troubleshooting suggests internet issues, however when I turn the volume up or down on the tv the show or movie has to buffer. Trash tv. I regret buying this piece of garbage.
Reviewed July 30, 2025
Purchased my 50 inch 4/2024. 7/2025 I have no audio. Technician replaced the main circuit board. Still no sound. Unit is still under warranty and you want to charge me 200 bucks for a replacement. I'm very disappointed with the outcome.
Reviewed July 30, 2025
Purchased a Vizio smart tv 8/2024 from Walmart. Fast forward July/2025. Tv screen flashed colors then went black, no video, audio nothing. After numerous calls to Vizio, they pushed me to Walmart for a receipt which I no longer have (understandable). I paid CASH, there is no record. Vizio assured me Walmart would be able to help. Walmart denies the ability to help whatsoever. I exchanged all the info Vizio ask for, serial number, model, all other photos they requested. Got nothing but run around. My last Vizio TV lasted 10 years. How disappointing this is.
Reviewed July 25, 2025
I did not know that a TV could have only specific apps that it would allow. There are certain Christian apps I would like on my TV but I can't get them on this Vizio. For instance, it has in apps that I could get Angel Studios. But it will not download. I called Vizio and they told me they did not have that app. The only apps I can get are the ones they have in their system. I definitely don't want to pay for the ones they offer. I do not want Netflix or Disney! Their content is not my type of thing. I am so disappointed. If I had the money I would just give this tv away and gets another one. It should be illegal that you can only get certain apps. I should be able to get any app I want! I paid for the tv. Don't buy this tv! Also it tends to have little hiccups and blinks. Then I have to turn it off and on again. I have not had this tv two years.
Reviewed July 23, 2025
I bought a 75 inch Vizio TV a month ago. It comes with preinstalled apps, such as YouTube, Netflix, Prime and others. The YouTube app does not work properly as every 30 to 45 seconds it will lag or stutter. I spent over four hours several different times speaking with technical support and the main result came down to that. I have to buy an external streaming device stick in order to watch YouTube TV. With preinstalled apps on their TVs, they cannot be uninstalled. YouTube wanted me to uninstall the app, but that is impossible. Very frustrating. I would not recommend this TV.
Reviewed July 23, 2025
Stop making people download an app to watch tv; it is unnecessary and greedy, greedy behavior. Spiritually fat. God does not smile on Vizio. Shame on you for stealing data. Shame on you. Will never buy a vizio again as long as I live and I will tell others not to either.
Reviewed July 23, 2025
Tv worked great for a few months summer 2024, but then Vizio pushed new operating software to the TV that integrates the antenna stations into an Internet app. That might be OK if you live in on near a large metropolitan area, but if you are rural like me, you will not be able to have Internet fed programming and antenna at the same time. Supposed to be a smart TV…. Ends up not being smart at all. Vizio changed out the circuit board on the first TV, then swapped out my TV twice with refurbished or new TV’s with the same result each time. They ended up calling it an environmental issue and I just had to live with it. So bought an Amazon Firestick to be able to watch internet programming and antenna stations. Advise, don’t buy Vizio unless you know someone in your vicinity that doesn’t have issues.
Reviewed July 12, 2025
0 stars should be a choice. Every time it upgrades something stops working, sound, channels settings. This happens weekly. Do not purchase this brand. Their customer service doesn't help and you can't understand their people.
Reviewed July 6, 2025
We purchased a new camper and it came with a VIZIO smart TV. This is possibly the WORST TV I have ever had. When we don't turn it on for a day or two we need to unplug it and plug it back in sometimes two or three times before it will power up. Then we are camping for a weekend and when I turn it on the next day VIZIO is on the screen and it sits like that until once again it's unplugged and plugged in again. If you have a choice, DO NOT select a VIZIO smart TV. Opt for the old black and white tube TV as that is much more reliable.
Reviewed July 2, 2025
This is the worst tv ever. Buy something else. Disconnects from the internet. Remotes do not have all the buttons needed to connect to your internet. Online help is useless. I have 2 TVs and I just assume throw them in the trash.
Reviewed June 30, 2025
I think Vizio tvs suck. Have had 2- 55" smart tvs and both have gone out within 2 to 3 years. Has been backlights in them. Yes could be repaired, but you could buy another one for what it cost to repair. Never again
Reviewed June 22, 2025
I’ve owned a Vizio TV for quite some years and not had a whole lot of issues. September of last year we bought a Vizio 75 inch TV. I contacted support multiple times regarding my issues with it not connecting to the Internet. On the second phone call I was told if I contacted them again they would replace my TV at no frustration to me. The third time I contacted them they told me they were going to send an agent out to my house to replace the motherboard and then they canceled that request without notifying me. The next time I contacted them, today, they told me they would be sending out an agent to install a refurbished TV. I purchased a new TV and I’m getting a refurbished TV to replace the defective product that I have. I will not purchase a Vizio TV again. While support was great, The fact that they are replacing a defective product with another defective product does not please me so I will not be purchasing another.
Reviewed June 17, 2025
They don't have as many apps as Fire tv. As a matter of fact they don't have Directv stream so how can I watch this cable on this tv -- I can't. Very disappointed how hard is it to add apps -- I will tell everyone to check the apps before you buy this tv-- it's cheap but damn I need to be useful.
Reviewed June 17, 2025
I have never had so many issues with a TV and soundbar. The antenna was not getting a good signal so the TV decided to freeze one day requiring a factory reset. Any time it matters, the soundbar acts up. The Superbowl is on? Better stop functioning. You just watched something, turned the system off, and are turning it back on to watch something else? Better disable the soundbar, forcing a factory reset to get it functioning again. You want to watch a movie before bed? Soundbar is disabled, however the subwoofer is cranked to maximum volume. The volume control does nothing. The remote turns up the TV speaker volume instead of the soundbar despite being directly connected through ARC. I've factory reset both of these POSs multiple times. I will never buy another Vizio product in my life. I will pay for anyone that knows me to throw away their Vizio product and cover the cost of absolutely any other brand.

Reviewed June 11, 2025
Vizio 75" Smart TV. Nothing but issues with it from day one. Won't connect to the takes multiple restarts, factory resets to get it to connect. Remote stops working. Enter does nothing, right click will not work. Bought a new remote from Vizio, same thing. Today they send out a Tech who changed the NIC and the Motherboard. Now the TV won't go past create Vizio Account, which I already have and the TV is registered to. Absolutely the WORST TV I have ever owned. At this point I am ready to take them to small claims court.
Reviewed June 9, 2025
I purchased a 32in TV from Walmart. The very next day it stopped working. No picture or sound just vertical lines. One day. Unbelievable. Not going to purchase another Vizio again. Customer Service was of no help and kept me on the phone forever.
Reviewed June 9, 2025
Don’t waste your money on this sub-par company or their sub-par products!!! I am an ashamed owner of the Vizio SB2920 soundbar. It has been just as disappointing as my first marriage! “Learn from my pain!”
Reviewed May 31, 2025
It's crap. It doesn't turn, it connect every other 4th day. I'm lucky if it ever does. I turn it on, but then it freezes or can't connect. Horrible. I turn my power on & off and both works. So disappointed.
Reviewed May 27, 2025
The absolute Worst tv guide ever. I've owned 3 Vizios, I will never purchase another. Guide seems to constantly change. It is counter intuitive. It doesn't open to the same channel that it was closed in. Can't eliminate unwanted content. THE WORST.
Reviewed May 26, 2025
Had to turn my smart TVs into a dumb TVs. Vizio decided to force its customers to use their WatchFree app just to use their own antennas. Point and click to change channels disappeared with this change. I have no idea thought point, click, and change a channel was a bad idea... but they obviously don't use an OTA antenna. You now have to use the Program Guide in the Watch Free app. The only work around is to completely disconnect the TVs from any type of internet connect and do a factory reset. This is the most important part, NEVER reconnect the TV to the internet or it will just update it's self. This makes the built-in apps useless.
If you want to use the TV to stream, you will need to connect a separate streaming device like Roku. It has been over 2 years and Vizio has done nothing to change this. Social media pages are filled with consumer complaint comments concerning this issue and they can't even just straight up admit that they have zero intentions of changing the update or fixing the issue.
Reviewed May 19, 2025
Settings revert back each time you turn it off. You can't watch anything in peace, it always asks are you still watching. Yes I followed the instructions I found online. They work until you turn it off and they go back. Now it changes channels for me in the middle of what I am watching without warning. Lines in picture. Sometimes it won't turn on at all. Bought 3 of them for new house. What a waste of money!
Reviewed May 14, 2025
Vizio 43 inch. No Ethernet connection! WiFi receiver is weak! Totally waste of money if you want reliable signal! Customer service is a joke! They took out the Ethernet connection to save 50cents per device.
Reviewed May 11, 2025
I purchased a 65-inch Vizio 4 months ago. My Xfinity connection continues to drop connection after I go to another app, causing me to have to go unplug and replug the USB. It also does it with Firestick.
Reviewed May 7, 2025
I purchased a Vizio 32inch tv on Saturday 5/3/2025. On Sunday 5/4/2025 I proceeded to setup my tv, unfortunately it was not a pleasant or efficient process. Never could get the “feet” to seat properly, made 2 calls for tech support, 1st call got “dropped”. 2nd call said they would send out new feet and screws! Would take 7 to 10 days! I actually went to the local hardware store to buy another Phillips head screwdriver because I thought mine was not doing the job. That made no difference.
I called on Monday 5/5/2025. Spoke with Mary and finally asked for a supervisor, I was transferred to Joann. Still no satisfaction, finally they were going to send out another tv and I was to return this tv upon receipt of replacement. Was going to take 7 to 10 days. NO FLEXIBILITY! Needless to say I was very frustrated. After having a rough night - Tuesday morning I boxed up the tv and returned it to Walmart! I bought a different tv, all setup and operational and the “feet” fit perfectly! I have a Vizio in my living room but I can assure you I will not purchase another vizio when it “dies”. I have never had such terrible customer service/ tech support on a brand new item! Shame on Vizio. Customer service/tech support is a very important part of a company and sometimes FLEXIBILITY IS OF MAJOR IMPORTANCE!!!! I would DEFINITELY NOT REPEAT NOT RECOMMEND VIZIO!
Reviewed April 25, 2025
Purchased a brand-new 65” model from Walmart. Two months later it won’t turn on. It will take 3-4 weeks to schedule and perform the repair service. That’s a ridiculously long time for what should just be an exchange for a new tv. Whenever I tried to call and schedule service the line would be disconnected due to high caller volume, which tells me that I’m far from the only Vizio customer with a faulty product
Reviewed April 24, 2025
Worst tv ever. Freezes up or just shuts down usually in the middle of a program. I have to unplug it and turn it back on. Volume sucks. Either goes way up or way down. Says I have no internet connection when I do.
Reviewed April 15, 2025
Purchased November 2025; January 2025 the TV started resetting to original page, would lock and not change channels, would not power down. Contacted customer service who promised new TV, but now they refuse a new TV and due to their delay tactics, I've missed the store return policy. Poor product and company does not focus on customer satisfaction.
Reviewed April 12, 2025
The worst tv I've ever owned, the screen locks up with lines and won't turn off. You have to unplug it and plug it back in for it to start working again. Picture will also freeze and you have to unplug it and start over again. Pure junk and frustrating in the middle of a program.
Reviewed April 4, 2025
I hate this tv. The home page does not contain a "continue watching". I'm going to try to use my roku on this tv. It is sooo slow. I am having to learn about hdmi and usb cords to attach the tv to my modem because the service human had no clue. By the end of the conversation, I was very frustrated and you can see in the picture below some of the uselessness of the conversation. No, I wasn't super nice.. not by the end. The picture and sound are mostly fine. I only watch shows or music -no gaming.
Reviewed March 23, 2025
Bought 43-inch TV 3 years ago. Had problems from beginning, it just went totally off. Black lines, color bleeding. They have made me, 77 years old and disabled, jump through hoops to get me refund. Told them I could do everything but get picture of SN because TV was now in A box, not the box, and I am unable to do that. I had SN written down and told them verbally what it was, not good enough after 3 pictures of TV, receipt of purchase, and receipt of payment. So I don't get my refund. Disgusting, unethical, no compassion whatsoever for circumstance. Worst TV and CS experience ever. Don't buy this product.
Reviewed March 22, 2025
Unfortunately, I chose this brand when I purchased my smart TV in 2020. It had issues from the beginning, weird, random things like the screen freezing and no response to the remote until I unplugged the TV. It would take too long for me to go through all the bizarre issues. It worked the best It ever had in the last 2 years. Now my screen stays black. Customer service was great, but confirmed the TV is done. I am surprised it lasted this long, so I'll be doing more research with my next purchase to see what brand has good reviews.
Reviewed March 22, 2025
Just purchased a Vizio 32" smart tv, while hooking it up I was required to set up an account with Google and Comcast in order to use my tv, after a half hour of uploads and downloads, I was instructed to call Vizio to register my tv, and to find out the that I would have to pay $89.00 for a 5 yr plan to use my tv, also give out all kinds of my personal information, email, address, phone, where in the house the tv is used, etc, etc, just to watch a tv. Google is selling your information to China, stay away from Vizio products.
Reviewed March 19, 2025
Don't waste your money. Vizio is worst TV I ever bought. I would never ever buy anything Vizio again. When I first bought the TV it was slow. It didn't really do anything. Then I thought they fixed it but now it just scrolls Non-Stop, turns itself on and off, opens and closes apps on its own. Can't factory reset it. Tried that. Didn't fix the problem. I will never buy this crappy brand again.
Reviewed March 16, 2025
These tvs are awful just AWFUL! They are wifi operated, will keep a connection and no it is not my wifi. Freeze ALLTHE TIME! The sound will not stay matched up to the tv after a couple of hours on it. To place a review was hell and high water. Very disappointed. Please do not NOT get these tvs. They are money a racket.
Reviewed March 14, 2025
My mother bought a 62” TV six weeks ago. Totally dead. Called support, will take weeks to get fixed if at all. Yucky, sorry product! Stay away. I’ve always bought Sony but Mom is on fixed budget and unfortunately this is what she could afford. Next time we are going to the pawn shop.
Reviewed Feb. 26, 2025
TV has good picture and only average sound. All the technical difficulties are overwhelming. Spend more time rebooting the system than I do watching programs. Finally had enough and threw away. Will never buy one again.
Reviewed Feb. 26, 2025
So to start with, it has a great picture. When originally purchased it was perfect. Along the way updates were made to a program installed called WatchFree. A prior TV had the same but older version. Then Vizio updated our TV and Watchfree. The antenna channels were incorporated into the program making them more difficult to access. Promoting more use of other programs. Spoke with customer service to reverse to easier access for local channels. Not possible, told I'll get used to it. Constant updates and changes means readjust how the TV is used. I'd really like to own my own TV and not make any changes to an otherwise normal menu. I'll never purchase another Vizio product or unit. I can't control updates such as SunBrite.
Reviewed Feb. 23, 2025
TV burned out and died in less than 2 years. Power LED Flashes some error code and the unit refuses to turn on. It didn't even make it two years. Power supply failure is apparently common in these tvs. The other option is the full motherboard. Keep your receipts because they claim to offer a 3 year warranty. Either way, you get what you pay for.
Reviewed Feb. 22, 2025
I bought a Vizio 50 inch tv in June 2022 and the screen went out on it in February 2025...the sound still plays but no picture...call customer service and they say, "You only have a 1 year manufacturer warranty on the tv...Garbage...Trash...is the tv...the warranty and in my opinion the whole company...regardless of the warranty if I was a multi million dollar establishment such as vizio I would stand behind my product for at least 5 years but they can't afford to do that if they are producing trash...especially a customer like myself that didn't get a full 3 years out of their product...so buyer beware...
Reviewed Feb. 15, 2025
Don't waste your money - the only app that works is Netflix - all others crash & burn consistently. The worst TV out there. The picture & price is okay but if you can't watch anything, then why buy this brand unless you have old time cable or something!

Reviewed Jan. 31, 2025
I purchased a 55 Inch Vizio Smart TV in September of 2023. I purchased the 4 year extended warranty sold by Walmart. It is an Allstate warranty. The TV constantly was out of sync in the audio. The mouths were moving, but the sound was not in sync. It would do it for hours somedays, or for days, or even a week once. Vizio only helped me over the phone and they were useless. It happened SO much that I called them regularly, but it never went away for good... It always came back!
We were finally fed up and called Vizio about the warranty. With all my calls I thought I was covered, but no, I had expired my 1 yr. warranty about by 4 months... Ok Allstate was my 4 year warranty so I filed a claim and they rejected my claim because it was an "intermittent problem" and not covered. So If my new car worked just some days, but not all, would my car not be covered? Of Course not, what nonsense!... What absurdity! Allscam / Allstate Warranties for sale at Walmart.
Summary: We now have A 17 month old TV that we can't watch, $400.00 out the door. My little old self and my wife are retired seniors simply got screwed by these companies. NEVER AGAIN a Vizio, and STAY clear of all Allstate/Allscam Warranties. For the gullible I guess. These companies will rip you off and smile doing it. Meanwhile no word from Walmart Yet. If I don't hear from them, I am going to take them to small claims court. They are all the scamming people.
Reviewed Jan. 27, 2025
Model V435M-K04, purchased one year ago, suddenly got very slow. Updated, restarted, unplugged, restarted, nothing fixes it, no way to empty cache, or App caches, nothing wrong with wifi connection. Not enough options in settings to do basic things like empty cache. I won't buy another Vizio.
Reviewed Jan. 23, 2025
You guys suck I bought a 65 inch. You guys don’t have no Internet port on the TVs. All it does all day and all night is disconnect from my Internet no matter how many times I restart the TV. I will never buy another TV from you guys again.
Reviewed Jan. 20, 2025
Vizio plays political ads blatantly aligning to one side. It's disgusting. Will never buy another Vizio TV again. Stop waking me up with ads. Political or not, it's crazy how many there are. You're worthless technology.
Reviewed Jan. 15, 2025
My fiancé and I purchased a TV from Walmart for close to $500. It’s a 55 inch Vizio QLED. We have had to have it replaced twice now and are still having the same problem with the screen. It flickers and has discoloration problems but you can hit the back button and then play again. It will start back normal. Also it shuts itself off for no reason. Every model we’ve had has done the same thing! Never again will we buy a VIZIO!
Reviewed Jan. 14, 2025
I enjoyed my Vizios (I have purchased two) for several years. I put up with the poor sound, but a recent update is causing me to reconsider. Upon startup, It takes minutes of watching a spinning orange wheel before the screen loads. I can hear the sound, but no picture. Sometimes I must turn off the TV and start over. With others, update glitches are resolved within a day, but it seems Vizio is just ignoring the issue.
Reviewed Jan. 13, 2025
There’s only one button so if you EVER lose your remote control, you’ll have to buy another T V. There’s no other way to turn the volume or channel, I tried everything. Nothing works. Do yourself a favor and buy a brand that has buttons or you’ll never be able to use your Vizio ever again!
Reviewed Jan. 10, 2025
The worst TV in the world. After a short period of time about a year or two they push updates to the TV that now makes it run so slow it takes literally about a minute to turn on. Switch a channel it takes about 20 seconds. You sit there and wait as an hourglasses all the time. I've called customer service 3 times. They will sit there and go around and around trying to fix it for about 40 minutes each time only to tell you that they'll talk to upper level technical support then come back on the phone to you to tell you that they're aware of the problem and they will pushing update at some point. That's been about 6 months now.
So this is really crazy for them to take your money then update this TV so you can't use it and you need to now buy a new one. My choice. I own two other TVs. Samsung and LG in my house. Both work wonderful. Stay away from Vizio at all costs. Not to mention the interface to the system is one of the worst out there. Clearly Samsung knows what they're doing. Vizio doesn't.
Reviewed Dec. 30, 2024
This is my second Vizio TV in one year. The screen on the first one went black after 4 months. They are difficult to set up and many features in the setup do not work, such as closed captions. Yesterday the TV did an update, and I was required to register Prime and other channels before being able to watch anything - this required inputting codes and passwords. The brand and its programming are intrusive and annoying so one is not buying a TV, they are buying a program and brand.
Reviewed Dec. 28, 2024
My family came to the US for Thanksgiving and bought 4 of these TVs to take back to the Bahamas. Only to find out that the TV no longer works outside of the US after June 2024. This is horrible. They should have been told.
Reviewed Dec. 4, 2024
We bought our 55-inch on October 23, the screen went completely black and then shut off! Never came back on! After contacting the Vizio warranty people it still has not been resolved or replaced! My husband has called several times, the dates for possible technician keep changing! Will never purchase again!
Reviewed Dec. 3, 2024
The customer support was really good, but the repeated calls I had to make suggest that their TVs are really bad. I called to get help with my TV screen constantly just going back no mater what I was watching - Hulu, Netflix, sling - it didn't matter, they all just turned black and took me back to the home screen, almost as if it was losing its network. They had me do everything trying to fix it, even removed batteries out of the remote to troubleshoot only to find out it's something inside the tv. They can see it's new. It's registered I got it 2024 and it's the worst tv I have ever bought but since I didn't keep the receipt I'm stuck with a broken tv (I know. My fault I misplaced it. kicking myself).
After doing some internet research Vizio biggest complaint is tv connectivity issues. Wow wish I would have did my research. I have to buy a new tv and I will for such be buying a better rated tv. Lesson learned. You get what you pay for. Great customer service. They answer in one min lol. I now know why. They have horrible electronics they need a huge call center to deal with the issues.

Reviewed Nov. 28, 2024
I purchased this Vizio smart TV because of the picture quality I've experienced from the past. The only thing I like about this TV is the video quality. The sound is weak and tinny. The apps on it pretty much all have the same shows just a different name. I was sure I could download other apps for shows I love to watch but they have fixed it so you can't. The shows I got for free on a Roku I have to pay to watch on the Google TV. So now I have decided if I ever purchase another TV it will not have Google apps. I'm disappointed that I can't watch the shows I liked. I'm pissed that Vizio will not let me download apps on something I paid good money for. Now I hooked up a Roku box so I can watch all my favorite shows through HDMI. More than one way to skin a cat.
Reviewed Nov. 22, 2024
Purchased a Vizio 42" smart TV, model number D32f4-J01. Worked great for just over 2 years, then stopped working. I called Vizio support, did some basic troubleshooting over the phone, and was told it is out of warranty and a service call would cost as much as a replacement TV. I will never buy Vizio again.
Reviewed Nov. 21, 2024
This is a widespread issue and I'm giving my feedback and my personal experience. Hold Vizio accountable for making their TV’s unusable. Vizio pushed through an update called Watchfree+ which integrated the “antenna” input on YOUR TV that YOU purchased to include an internet based Watchfree+ service that directly correlates to AD REVENUE. This update has SEVERELY hindered the functionality including: Extraordinary load times when powering up TV, agreeing to Vizio Watchfree+ terms and conditions, “bricking” the software so that you cannot revert to original factory settings without Watchfree+, not giving you a choice to OPT OUT of Watchfree+, unnecessary and torturous user experience.
My TV is currently bricked with this “update” that I didn’t ask for or want - and you can no longer revert to original factory settings without the Watchfree+ update. Users had a “fix” for this issue by resetting to factory defaults. Bypassing connecting the TV to an internet connection on initial setup no longer works as a solution. Vizio said “nope” and bricked the default software to include Watchfree+.
From the time you turn on this TV, there is a spinning circle (of death) that lasts up to two minutes before you see anything on the screen. Once the picture is on, in order to change channels, a calculator type prompt appears where you have to use the arrow keys on the remote to change a channel. For example, if you want to channel 27. You would press 2, arrow down, arrow down, left arrow, arrow down, arrow right, arrow down, enter. EIGHT BUTTON PRESSES FOR CHANNEL 27. Previously, you just press 27, you know like every other TV known to man. Press the exit button and you are now on the home screen or a totally different input where the process starts all over again. So infuriating!
I’m so fed up and frustrated with this TV, this company and their lack of support responding to this update and how it’s affecting customer’s user experiences. They have been MUTE on this issue and we need to stand up and demand action. Vizio is telling you how to use your TV with a forced update that changes the entire functionality of the TV and what is was originally designed to do. I didn’t ask for this update and sure as heck wouldn’t have purchased it, knowing how it worked and how it affects the user experience. TV’S are now unusable compared to how they operated prior to Watchfree+ forced update. Share this information with everyone you know who either has a Vizio TV or is thinking about purchasing one. What this company is doing are grounds for a class action lawsuit. STAY AWAY FROM VIZIO AND HOLD THEM ACCOUNTABLE!
Reviewed Nov. 16, 2024
The worst! Had our Vizio TV for approx 5-6 years, and had some minor issues with the sound bar, and speakers, but we learned to live with it. Then about a week ago we turned the tv on, and had to update the firmware via the remote or SmartCast App, and I did the update with the remote. After the update, it stopped working. The TV would power on, the Vizio symbol came up, and then just the backlight. We called Tech support twice and were told it needed repaired or replaced. And since it was past the manufacturer warranty...we had no recourse. Just very shady that we did their REQUIRED update, and now need a new tv. We will not buy another Vizio.

Reviewed Nov. 14, 2024
I purchased a Vizio TV online. When I received it I took it out of the box and set it up. When I turned it on the screen was broke. I contacted Vizio customer service since the TV came from them and they said they will not cover it under the warranty but I’m not letting it slide. They will refund my money or replace it.
Reviewed Nov. 13, 2024
Bought a new Vizio TV to replace my old magnavox. The Vizio will constantly buffer while streaming. The internet connection is fine. I had to connect a roku box to my new Vizio. The router box fixed the buffering issue. It no longer freezes up either. My advice is don't buy Vizio.
Reviewed Nov. 6, 2024
I have had Vizios for years. Recently they did an update that requires you to have wifi to get over the air local channels. Vizio should be sued for hijacking the Ota channels. I threw my vizio out the door. Sick of the spinning circle and no Pic. I WILL NEVER BUY ANOTHER VIZIO!!!! I suggest you don't either.
Reviewed Nov. 4, 2024
Their TV set up process is misleading and takes you to Malicious links who try to exploit your credit card information. Do not scan the q r code that they present to you during setup. This is evil personified. I will never buy another Vizio.
Reviewed Oct. 23, 2024
You have to be kidding me. I bought the Vizio 65in tv less than a month ago and this dam thing won't turn on!!! Of course I didn't keep the box and Walmart won't take it back without the original packaging hahaha. Who's going to keep a bid ** tv box. Seriously I feel like I've been duked. This is ridiculous.
Reviewed Oct. 21, 2024
Too many problems to mention. At some point a software update occurred that took away my ability to control many features including being able to reset to factory settings. TV has become a frustrating nuisance. Also Video records and disseminates privacy data without the knowledge of most users.
Reviewed Oct. 15, 2024
Terrible product. I bought it 2.5 years ago. Power button/doesn’t power on the TV. The tv lasted just long enough for the warranty to run out. Vizio rep was nice but couldn’t help me. Money gone to waste.
Reviewed Oct. 15, 2024
Absolute garbage TVs!!!! Their smart TVs are really stupid!!! Long lag just to turn the chanel or to turn on. It's a ridiculous company that has no idea what they're doing. When you buy a TV from Vizio you get a lot of frustration and constant connection failure. I threw my remote at screen after years of dealing with their ridiculous TV they wouldn't take back after several tries. The screen got cracked and I was so happy and satisfied.
Reviewed Sept. 30, 2024
The television was o.k. at first. Limited issues. However, after 3 months we noticed the screen had linear discoloration lines. The television was purchased through Amazon so that is who we brought the problem. Of course, we were given the inevitable "run-around/blame game". We were given direction from Amazon that we needed to reach out to Vizio. We sent emails we found online, never received a response from Vizio. About a week later the remote stopped working. We then purchased a "replacement" remote as the app doesn't provide FULL television capabilities. The replacement didn't work either. Another indication that the television is broken! I then recalled that I had set-up a warranty through the "app". I went into the application and found a "Customer Service" phone number.... Unable to find this ANYWHERE online...
This is where the "horror" began. The CSR I spoke with was great, but obviously reading from a "script". I explained the issues we were experiencing with the linear discoloration on the screen as well as the remote control no longer working. At which point he ran me through the "scripted troubleshooting". Frustrating but understandable. After we did these steps, the CSR acknowledged that it was, in fact, a manufacturing issue and began the warranty procedure. I was advised that I needed to take a "close-up" photo of the linear discoloration as well as a "full screen" photo showing the entire 'screen' and send them via email. I did what was asked thinking that this would be resolved within the week.
Two weeks later I received a phone call advising that the photos were incorrect! I spoke with another CSR advising that the photo needed to show "All four corners of the television"... I wish I was told this from the beginning! I was also told that I needed to provide them with a photo of the serial number on the back of the television and the receipt. All of this would've been appreciated in the beginning.... I then asked to speak to a supervisor. When the supervisor got on the line she was extremely aggressive. I advised her that I was the "CUSTOMER" and should be treated as such. I am NOT an inconvenience! After arguing for about 10 minutes I ended the call. I still do NOT have a functioning television. I will never purchase from Vizio again and would warn you against it. They may be "cheaper" but definitely not worth the couple dollars 'saved'! Best of luck!
Reviewed Sept. 30, 2024
I do not have cable. I use my hotspot on iPhone to stream tv and connect laptop to net. Sun 9/29/2024, I was working on my laptop, using hotspot. TV was set on antenna channels and Vizio someway, PUSHED THROUGH a software “UPGRADE” that basically rendered my 2 year old Vizio TV USELESS! I WILL NEVER PURCHASE A VIZIO TV AGAIN!!!! VIZIO intentionally pushed through designed obsolescence and they should be brought up on criminal charges but the fact that they are a China company, the only way the USA could smack their hands would be through trade embargo’s. USA, PLEASE DO NOT LET CHINA IMPORT VIZIO TVs!!!!
Reviewed Sept. 27, 2024
If I could give this tv a zero, I’d do it. This is the worst tv ever. Set up hard. Sound quality poor at best. I’ll be watching a show and it flickers then goes back to the Home Screen. This happens every day. I will never buy a Vizio again. My Emerson was great. I went with a Vizio due to financial reasons. My daughter always says, cheaper is not better. Going back to Emerson which is a great product.
Reviewed Sept. 20, 2024
The problems -- super slow, my network is there. I put in my passcode -- buffers for a few minutes. Can't find network -- this is a constant issue. I moved the TV into another room - no go there either. I continue to go through the troubleshooting steps. DONE! It didn't have the MLB app either -- I'm sorry I have to use valuable wasteland to put this awful product to rest.

Reviewed Sept. 18, 2024
We have had this Vizio for 23 months. The first year it mostly worked fine. Now it does not want to load most of the time, I have to reset my wifi and it says it is connected but the TV won't load. I have done everything that Vizio has suggest to try and solve the problem. I am going out today to buy a new TV and you can bet it will not be a Vizio. Nothing but trouble.
Reviewed Sept. 6, 2024
Worst TV ever. From day 1 had problems with it. They came and picked it up and gave us a refurbished one and we have had it for 5 years but it has colored vertical lines running down and screen is not working. TV's should last 7-10 years, this should not be happening.
Reviewed Sept. 1, 2024
I have a 42” Vizio that was great until I hooked it up to internet last year. Then it updated and basically bricked antenna tv. My keypad function on the remote no longer works and I can’t change channels because they lumped local channels into their shitty “Watchfree” app. Then when you disconnect from the internet none of it works and you can’t access your local channels unless you flip thru each channel since the keypad won’t work. I reset to factory setting every time I connect to wi-fi. I wish it would just stay as the product it was when I bought it because I am sick of signing in to the apps, I shouldn’t have to sign a disclaimer with Google and Vizio so they can harvest my data as they please to use a tv I bought a decade ago.
Reviewed Aug. 26, 2024
If you plan on purchasing a Vizio and take it up to Canada - don't! It won't allow you to create an account so the smart features of the TV are not accessible. I brought up a Samsung and had no problems at all with the setup. I won't buy another Vizio.
Reviewed Aug. 6, 2024
I purchased my Vizio 50 inch model V555-jo1 26 months ago. The sound goes off after 20 minutes. Called customer support, they had me do a 15 test where they did a factory reset. The sound came back on for a couple hours and then went off. Called again and we went thru all resets and I was advised by their support team that the problem is within the tv. They suggested I find someone who fixes tv's or buy a new one. I advised them that I would buy a new tv, but it won't be a Vizio.

Reviewed July 26, 2024
Sound went out within 3-4 months of purchase. Did the whole reset and called for support and nothing happened. They're sending out a tech. BUT IT BROKE WITHIN 4 MONTHS! It's trash don't buy it! What happens when my warranty expires I'll still be stuck with trash!
Reviewed July 16, 2024
My son got me a Vizio smart TV for Christmas. It’s been nothing but problems since the remote control is crap so I had to go buy a new remote control. My TV. I’ll be watching a show. All of a sudden it just shut off and it’s a black screen then it comes back on and it’s black screen, but I can hear people's voices. It’s been nothing but problems, I got it. I liked my old TV and I gave that away because I got a new one. Just be cautious when you buy a Vizio smart TV. I don’t like the menu either. Do research.
Reviewed July 14, 2024
Do not buy a Vizio TV. It is not a smart TV. In fact it is far from it. First you will be at the whim of Vizio corporate as to what apps and what version of those apps are on your TV, case in point. It took Vizio 2 years to update the Sling TV app to the latest version available anywhere else. Then they hijacked the antenna input on everyone's TV. Why? Well because Vizio does not make money on the TV they sell. They make money on the advertising they push on you and they could not do that thru the antenna input. It's quite likely that move is in violation of FCC rules and is likely a copyright infringement also.
Reviewed July 13, 2024
Roku is SO much better. The flow of their “Home Screen” is horrible and trying to navigate within a show is even worse. HEAVEN FORBID you try and rewind or fast forward or do anything else. I am 100% convinced all the awesome reviews in the Apple App Store are all employees. I cannot fathom that many people being so happy with this system. I will NEVER buy a Vizio TV again. EVER.
Reviewed June 21, 2024
I will never buy another Vizio TV. Purchase a 70". It's the newest tv in my house. It's also the first to break. Seems odd it's right outside of warranty window, and seems odd that they can remote access your TV. Either way, pick a different manufacturer. I have tvs that are 13 years old and work fine that I paid half as much for.
Reviewed June 16, 2024
Worst experience ever, bought tv 2 months ago, something happens. Manufacturer didn't want to do nothing. Try to call so many time. Nothing. They said, "We don't cover physical damage," when it wasn't. They are not serious.
Reviewed June 7, 2024
The worst possible TV brand to own is Vizio. I do not know how they are still in business today with the trash they sell. TV is terrible. Slow and laggy. Doesn’t matter which model you get. They all are the same (Trash). My free government phone runs smooth and faster than these TVs which is horrible and terrible experience for customers. I will be buying a new brand and model TV this week and throwing this one off my balcony.
Reviewed June 2, 2024
Do not buy this brand of tv unless you want to deal with software failures, Unremovable ads, input lag, and wifi connectivity problems. I have used many different tv softwares over the years and this one (which I unfortunately own) is hands down the worst in every aspect. Picture quality is poor, software is infuriating and slow, remote does not come with any useful shortcuts and is instead cluttered with distracting buttons that are seemingly Intentionally placed for you to accidentally press to the point I had to cut out several to stop pressing them constantly. Overall just buy any other tv. This company should be investigated and closed by the BBB for their sham products.
Reviewed May 7, 2024
Vizio has a glitch, they agreed is an issue that won't allow me to change my input to antenna, when I do it jumps to HDMI 1. I have been calling them every day and some tech support said they are working on the issue and some others say there is a fix but I have to wait until my TV receives it over the Internet which is random. After 2 weeks I still can't watch my TV antenna channels and they are not supportive to try and fix it.
Reviewed April 29, 2024
Three years ago we bought a Vizio 65-in tv, it has turned out to be the biggest POS ever created by a TV company, Vizio gives you such a hard time to the point where you just give up when you try to get an issue covered under warranty. It is the biggest piece of junk. Whatever you do do not ever buy a Vizio TV, worst decision I ever made but constantly have to go up, unplug my tv, hold the power button in for a minute and then plug my TV back in at least five or six times a week to get the sound to work and every time it does an update it gets worse with the picture. With the remote we've had so many problems with the remote trying to get them to warranty. It was next to Impossible. You better off just buying a new one universal remote. Just TVs are complete junk.
Reviewed April 28, 2024
My personal thoughts: bought a 55 " Vizio TV because I thought it would give better performance and quality. (2nd smart TV purchased, we purchased a 32" TCL for a starter, so easy to screen mirror.) With that being said after purchasing the Vizio, extremely complicated, only wants to run on an internet connection. Bought a Roku Express to mirror with Vizio. Still won't mirror. Have tried everything. Going to put it in spare bedroom. Only work well with internet/Wifi (which I don't have at home). And buy a 65" TCL Roku TV. My rating would be ZERO if I could give it a "0" rating. Wasted my money.

Reviewed April 23, 2024
Absolutely trash. OS is slow and dimwitted. Also suffering backlight failure after only 18 months of use. Out of warranty. Customer service won't stand behind their products so I'm out of luck. Do not buy Vizio for any reason.
Reviewed April 16, 2024
Absolute junk. Bought a tv a couple days before I registered it on 4/1/22. Went out of town, came back and the TV is not working. The light is blinking, but it won't turn on. No, I did not buy the extended warranty. In fact, I've never had to purchase one for a TV. I guess I should have bought that extended warranty for a P.O.S. TV like Vizio. Customer Support could not help me. Basically, I need to buy another tv. This time I'm going to stick with giants like Samsung and LG. I have those in my house as well and I have never had a problem. Our Samsung was 12 years old before we replaced it. Our new Samsung is 4 years old and it's the best. Our LG is 5 years old, and it is amazing. Lesson learned. Don't buy brands that suck. Buy brands that last.
Reviewed April 11, 2024
Anyone that buys a Vizio TV either has to be on some heavy drugs or just plain stupid. I'm watching tv as I type this and the people's mouth are not matching up with them talking. It takes me 10 minutes every day to even get a picture on the tv in the bedroom. People do not I repeat do not buy this hunk of junk tv. You will be soooo sorry.
Reviewed April 11, 2024
Vizio TVs are the higher quality TVs on the market. Specifically, their lifespan will outlast others: Always lasting greater than 7yrs. (If they fail in any time under that, it is not due to normal wear and tear)

Reviewed March 15, 2024
Worked ok for a couple weeks but was extremely SLOOOOW to respond to any remote request. Called for support and did a complete factory reset while on the phone with support person. Worked for about a day and stopped responding again. Called support again and did another factory reset. The reset didn't last. I called support again and went through a service request to get rid of the tv. I have had the tv forty-one days and now I am being told to give them my credit card and the tv so they can fix this one and send it back to me. I am not giving them my credit card number. Do not waste your money on Vizio. I had a terrible time understanding the language of the support person, from Asia.
Reviewed March 10, 2024
I am just Another dissatisfied customer. First time and last in purchasing Vizio products. I bought a Tv about 3 yrs ago...As soon as started using it, the video quality is substandard than other models I have owned. Spent a of time trying to adjust it to no success. With time, the audio started getting worse...I have to take the volume up to 70+ to hear anything. But the worse part is when I switch from different inputs or when I just turn on the tv. It takes almost 2 minutes to see a picture...Screen is totally black.
So I had enough and decided to finallly call them... A person in the Philippines answered...Which I had a hell of a problem understanding. She run some basic tests; reboot tv, go out, select something in the settings, select different inputs, etc.. No success. She told me since the warranty expires within 2 yrs she could not do anything & that I need to start using a streaming device like Amazon Fire stick. Hung up on her behind. The point of the matter Vizio products SUCK BIG TIME. Their customer service is not better. Stay away from all Vizio products. Manny...
Reviewed March 4, 2024
The Vizio monitors are NOT televisions as they do not have their own channel tuner and can only stream. Vizio has intentionally decided to begin eliminating channels from streaming service, providing the error message “channel currently unavailable”. Customer service will waste more than 30 minutes of your life only to tell you that you must go to Walmart and buy a brand new vizio remote in order to resolve the problem. This is an absolute lie. Vizio is obviously ignoring its own customers and product support in favor of being paid kick backs by Walmart to direct customers to buy unnecessary new products. There is no accountability at vizio.
Reviewed March 2, 2024
Never again a Vizio, the quality of the picture to Samsung or LG or Sony sucks... Very low quality. Cheap TV. Vizio starts really slow, it moves at a snail's pace. You can't ever compare Vizio with any of the top brands. No more Vizio for this consumer. The speaker are not loud, picture quality is terrible and their 4K is definitely not 4K that you would be use to from other brands names tv. It takes forever to load and and is slow as can be... This consumer will tell you point blank DO NOT BUY Vizio terrible... VIXIO grade "F-".
Reviewed Feb. 16, 2024
Have an old 37" Vizio LCD TV from 2005 and two 22" Vizio LCD TV's that still work great. Picture quality isn't amazing & they only support 720p. For some reason, their older LCD TV's were decent quality & last for a long time. However, after upgrading my Livingroom & trying 3 different Vizio LED TV's, (40", 55", 65") they've literally all broken down the same way after a year or two. Each TV screen would eventually start losing backlighting on parts of the screen, then intermittently stop turning on altogether, but would occasionally be able to hear sounds.
After troubleshooting them multiple times, eventually they all gave out & I would experience the "black screen of death", where it wouldn't display any picture & only the sound worked. It seems to be common and a result of a poorly designed video/power board in each Vizio LED-TV and/or a combination of poor quality LED backlighting components, causing cascading power failure. Whatever the case is, I'd HIGHLY recommend AVOIDING ANY Vizio LED-TV's and invest in a higher quality product. The only reason you'd ever get a Vizio LED-TV should be that you don't mind having a TV that will only last between 12 to 15 months, before encountering catastrophic issues. Hopefully, they'll learn and evolve to produce quality products, like they used to decades ago.
Reviewed Feb. 14, 2024
I had an indoor antenna that would catch all but one of the local networks: ABC Channel 7. Since ABC is the reason I got an antenna, I bought an outdoor antenna that works just fine when the Vizio4502 system "allows me" to watch my choice of channels. I say "allows me" because when I try to tune ABC in, the Vizio system systematically refuses to do it. It keeps forcing their free programming to show, or changes it to a Nature channel, or gives me a black screen saying "Channel 7-1 is currently unavailable." When I try to go to antenna settings and click on Find Channels, Vizio usually finds every local network, but doesn't "find" ABC!
I then go back to antenna settings and click on Find More Channels (I may have the options' names incorrectly, I just tried to go back to those settings to look up those titles, but I'm watching ABC now and Vizio refused to let me make that change! (Go figure!). Most of the time I'm unable to get more channels. The way Vizio treats its customers is unbelievable and unacceptable. If this continues I am going to donate this TV set and get one of a different brand. But this time I will research the behavior of different brands so I don't get a set that tries to Big-Brother me into their ways.
Vizio is less expensive than some other brands, but mine is a 55in screen that wasn't very cheap, and it never occurred to me that someone, or something, would try to control me! Also, I can only go to Apple or to Prime Video if I go through the Vizio system. I purchased into Apple and Prime Video and make monthly payments to them for the right to watch their programming, and I should be able to reach them directly with their remote controls. I think all of this must be against the law, and I'm going to contact the FCC about Vizio's business practices.
Reviewed Feb. 12, 2024
The HDMI port screen is scrolling nonstop and I called tech-support. They said I did all the troubleshooting things and unfortunately I would need to buy a new TV. Fixing would be too much money. I have had the TV for two years. I am totally dissatisfied. I don’t want anybody else to have to experience this even though I have read about this problem being an issue. If I buy a new TV, it will NOT be Vizio.
Reviewed Jan. 22, 2024
Vizio is cheaper than others for a simple reason; they omit important features on their products. We have a 5 year old Vizio tv that started turning itself on at odds times (middle of the night when all are asleep, or during day when no one is home). Chatted with Vizio to try to resolve. Agent asked me to select Menu button on remote, but there isn't one. She looked up the TV model and said the actual TV has no menu at all. So cannot even buy another remote with a button because it won't pull anything up. I then asked about a buyback program or discount on another TV and was told nope. So toss in the trash or be woken up at night plus pay extra electric bill. What a rip off. I will never buy Vizio again. Pay the extra $ to get all the required buttons and settings.
Reviewed Dec. 29, 2023
We have always enjoyed our 2 Vizio TVs but an update several months ago was TERRIBLE! Our antenna TV stations now take forever to load, the length of time it takes to change to channel is unbelievable! I communicated with customer service department and was told there is nothing that can be done to reject the automatic update! Turning on the TV now takes several minutes! If this isn’t fixed in a new update soon I will have to replace these 2 TVs! It is so frustrating just to turn on the TV and to change the channel! I will NEVER buy another Vizio product and have warned multiple people who have asked me about it NOT to purchase Vizio either! The update was done without prior notice and I was told there is no fix in in progress! It is extremely frustrating to use these TVs! DON’T BUY VIZIO!

Reviewed Dec. 26, 2023
This TV had a max 12 hours of run time over a year and a half. It was a seldom used TV in the kitchen. The picture went out and standard reset steps were ineffective. The LEDs worked, which I checked, having some experience with monitor repair. These units are only useful as smashroom items.
Reviewed Dec. 22, 2023
Vizio recently performed a firmware update on a SmartTV I own. It bundled all my independent ANTENNA stations into THEIR app. The app is clunky, buggy, SLOW, difficult to navigate, and the update is NOT REVERSIBLE. Now I'm stuck with a TV I DIDN'T BUY. It's a different TV now. I complained to customer service & was told basically "Nope not changing back." My advice - don't buy a Vizio SmartTV - it's not smart & you really don't know what you'll end up with.
Reviewed Dec. 18, 2023
I bought this tv, and had it in our camper, it was never used. Camper got sold, and we put the TV in our daughter’s room, also the room where our router is, and it will NOT stay connected! No other TV in our home has a problem except for this Vizio! I called Customer Service (would have called sooner, I SHOULD HAVE)… It is 2 days outside of the warranty. And Vizio will not honor it! Absolute trash! My family and friends will NEVER buy a Vizio again! Vizio’s response was to take it to someone to fix it! This TV has not even been used 6 months! Save your money. Buy a Samsung or literally ANYTHING else EXCEPT for Vizio!

Reviewed Dec. 8, 2023
The supervisor was in an meeting and unavailable at the time, no time schedule was given as to when they would call me back. So they wasted my time and denied service during the time wasted by failing to provide services. The first individual I spoke with addressed my name wrong multiple times calling me Mr. **.. He tried telling me repeatedly that my problem was an display issue.. hardware... Yet the technician I paid to look at it says it's an software issue... So who's telling me the truth? I don't have any reason to believe either side cause I'm being hustled for money on both ends...
Reviewed Dec. 6, 2023
I bought 43" D-series. Absolute awful! Numerous defects and bad features. When I turn it on and select antenna input, it shows "VizioWatch+" and spinner, no content. It often lasts "forever", until I turn it off and wait for some time. Sometimes I need to turn it off/on more than once. Sometimes I need to contact customer support. When I browse antenna channels, after going thru 5 or 6 channels it often "hangs". Have to power cycle it a few times. When I enter the number of channel and press "OK" (center button on remote), instead of going to channel it repeats the last number.
When I turn it on, no matter what was the input when I turned it off, the input is always "VizioWatch+". VizioWatch+ is absolutely worthless. I still didn't find anything to watch on it. Its navigation is difficult, and search is dysfunctional. When I press "Info", channel info is displayed for very short time, and the font is too small. I could go on and on. Customer service is awful. I had 5 (so far) remote troubleshooting sessions. Finally they decided that they will replace it. And they want additional useless remote troubleshooting session. No way to get my money back.
Reviewed Dec. 5, 2023
At first Vizio was great, picture great and all was good, then they updated and took cable away and forced live Vizio channel on us and now I refuse to be forced to watch what they want. TV is not used now. Shame on you Vizio!
Reviewed Nov. 28, 2023
It's far from smart. You have to completely unplug it from the wall for 30+ second to get it to work correctly. Turn it off? Best believe you'll be unplugging it again next time to turn it on because it won't be working right. Extremely irritating.
Reviewed Nov. 21, 2023
Ok here goes people. I purchased a $300.00 smart tv at Best Buy. Sorry that I ever bought this stinking smart tv from Vizio. In the beginning was great until yesterday. They decided to upgrade the tv without me even knowing it. So now I have no clock, no date, and I can’t even use previous channel. Why don’t you people leave our tvs alone!!!! This tv I have now is junk, junk, junk. I will never, never, never buy another Vizio tv as long as I live. I’m even at the point to report them to the better business bureau. This is not the way to treat a customer. You people suck, suck, suck. Bye, bye.
Reviewed Nov. 18, 2023
I purchased a 55 inch Vizio TV 2 months ago and it kept losing internet connection. After several phone calls to my internet provider and exchanging the modem I found it was the TV. The internet does not stay connected to the TV and Vizio only has a temporary fix and by temporary I mean every day you have to reset the TV. It's not worth it. The price and picture quality are good but not the guts of the TV.

Reviewed Nov. 17, 2023
TVs are great initially but once they update the firmware, it's all downhill from there. I have a 32" Vizio I bought in Aug 2021. Everything was great until last year (2022)....I used to be able to AirPlay without any issue from my Mac, but once the firmware installed, my AirPlay quit working. I posted on Reddit to their 'official' subreddit but they weren't interested in doing much of anything, in fact at one point they removed my comment about my problems for being 'offensive'. I grew to accept the fact that I couldn't AirPlay anymore, but at the same time hoped a future update would fix it. (A lot of times companies do software updates and break something, but it gets fixed with the next update).
Well all subsequent updates failed to fix AirPlay. Then in the past few weeks (October 2023), another firmware update was pushed out. This didn't fix my AirPlay issue (surprise surprise) but it also broke several other things on my TV. It appears that they believe it's better (still baffles me) to combine the antenna input with Smartcast, so now if I want to watch anything via my antenna, it starts up Smartcast. Anyway, I have been able to fix things back to how they were before the update broke things, but I'm in the belief now that my TV is on its way to being turned into a dumbTV.
I recently put up another post on their subreddit and I admit I was frustrated and things were said, but they chose to remove my post, mute then ban me from their subreddit and even went as far as to report me to Reddit for harassment (now I have a 3 day temp ban in place). Their actions just tell me all they care about is money and could care less about resolving issues. I just know I'll never buy another Vizio product ever. Once this TV finally quits working, it's gonna get the Office Space treatment in a local field. Just do yourself a favor, don't consider Vizio at all, because they don't care about their customers.
Reviewed Nov. 10, 2023
I bought a VIZIO 55" V-Series 4K HDR Smart TV on 09/05/22 from Nebraska Furniture Mart. The tv went out in August 2023. I had someone come over to take it off the wall a week later but it miraculously powered on. Now three months later the tv is dead again and will not come on. I have spoken with two people at Vizio and all they wanted to focus on is a warranty and not being able to validate a warranty because the store is not on their list. One guy suggested that I contact Geek squad because they know Vizio's products very well and work on them often. I told him that is really sad.
I asked him if we could just focus on your product itself. You put a product out here that you do not stand behind. I have a Samsung tv in the game room that I have had for six years, no issues. I have an LG tv in the living room, no issues. I have three Roku TVs in other bedrooms, believe it or not, no issues. So now, why did the Vizio tv go out in a year and all anyone wants to focus on is warranties? Can we please focus on the fact that you are not putting quality products out here in the first place? Therefore, you push the warranties and that is your excuse not to stand behind the products you sell. This is ridiculous. I really do not like getting scammed out of my money for cheap products and I certainly do not spend my money with companies who do not stand behind the products they produce. This will be the first and last Vizio purchase for me.
Reviewed Nov. 7, 2023
I own two Vizio tvs that are basically useless. Vizio changed the settings for antenna tv to watch-free and now the up and down arrows to change the channel won't work. Vizio should change back to what customers paid for.
Reviewed Oct. 30, 2023
I bought the Vizio P55 F1 television back in January 2019. I have had many televisions in the past but never from Vizio, but I had heard good things about this tv. My other televisions were passed down to my children and still work great even after 20 years, but this one was another story. Right from the start the picture was garish and took a lot of work to get the colour right. It was working for four and a half years but after a string of software updates it would no longer start. When plugged in, it would turn on, the logo would appear on the screen for a few seconds, then turn off, then restart again over and over. I could not fix it or reset it. The tv is worthless and I need to get another tv. Needless to say I would never buy Vizio ever again. I thought I was buying a quality tv and spent $900 Canadian on it. What a waste.

Reviewed Oct. 25, 2023
I paid $228 for this TV and it didn't even last a year. Started out with a red line vertically down the middle. Tried to get it replaced. Could not find receipt so they would not help me then it started getting worse to where the screen just blacked out. Junk. Do not buy Vizio products. They are junk. Flimsy. Brittle. Break easy. Fail easy and it had technical problems from the beginning. I will never buy Vizio products again.
Reviewed Oct. 24, 2023
Vizio forced us all to take an update in 2023 which makes us all have to use the watch free app. We can't use our antenna. The system is slow, it crashes. It is horrible. I used to love Vizio. Now I hate it. Now I have to go look for a new TV.
Reviewed Oct. 24, 2023
Vizio just updated its software which wrecked my TV. Needs to be restarted often, locks up and over the air channels no longer work. I will never buy another Vizio! Look at all the other reviews, everyone is having the same problem. Now I have to go buy a new TV.
Reviewed Oct. 19, 2023
Vizio ruined a perfectly good television with an update that forces me to use the watch free app. This is horrible and takes forever just to change a channel. Tech support says to do a factory reset. This helps for a couple days but goes right back, and takes a long time to get set back up. I just want the TV that I paid for back! I hate you Vizio for what you have done. No one should ever, ever, EVER buy a Vizio product again.PS. The antenna guide does not even update everything you go to the guide. This is garbage. Done talk with Vizio support 2 times now and still garbage.
Reviewed Oct. 18, 2023
Vizio ruined my perfectly good television with an update that forces me to use the watch free app. This is horrible and takes forever just to change a channel. Tech support says to do a factory reset. This helps for a couple days but goes right back, and takes a long time to get set back up. I just want the TV that I paid for back! My only fix is to disconnect the TV from wifi and not stream Netflix for my kids. I hate you Vizio for what you have done. No one should ever, ever, EVER buy a Vizio product again.

Reviewed Sept. 30, 2023
I was happy with my smart TV since I bought it. Their watchfree apt could be a lot better but the TV was more affordable than other brands. However, recently they updated the program for the TV and added Live TV to the Watchfree system I guess so that both were included on the program guide feature, that update has totally ruined my TV viewing experience. The update has caused my set to lag to the point it takes me 5 to 10 minutes just to change the channel. I have to push the guide button over and over for it to upload and then it takes so long for it to actually upload the guide and then once it uploads each time I press the scroll button, it again lags and take too long to scroll.
I have had the TV for too long to return it but I would return it in a minute if I could. I called customer service and was told I can not take the update off to return to its original state. So now if I want to change the channel I have to spend at least 5 minutes ( No Lie ) to even get the guide to appear. I hate it, I don't have time for it. My TV is now trash. I just turned it off and use my phone. I don't understand how this is legal for a company to totally change the product operation without my consent and now I'm stuck with it but I can't return it to the company or restore the TV to the state that I purchased it in that I was happy with. This is a huge rip off. Don't fix what ain't broke and they had the nerve to say they did this for my convenience. Please don't do anything for me again Vizio.
Reviewed Sept. 30, 2023
I have a VIZIO TV. Just last month AUGUST 2023 VIZIO did an upgrade on my TV. I cannot look at my Antenna channels. I have to go through WATCHFREE TV to look at them. Since the UPGRADE my tv takes forever to turn on. Some of the channel are like a small box and you cannot change the picture size. 57 times I have unplugged my tv because I get a black screen or a reading stating 500 and "Your tv has failed". I have trouble turning channels or channels are not unavailable. This has been a great TV but with the upgrade Vizio has FAILED with watch free tv.

Reviewed Sept. 24, 2023
I bought 2 TV's both Vizio brand due to having many apps. Now that practically all apps are being discontinued on these devices. The volume comes in and out. TV freezes a lot. Do not waste your time or hard earned money on Vizio brands. Honestly I think everyone that purchased a Vizio TV should be reimbursed at least some of the money that they paid given the TV was advertised as having a ton of apps to only discontinue them. Sad how this company is a total RIP off and we can do nothing about it. Never ever will invest in anything Vizio branded.
Reviewed Sept. 24, 2023
Will not connect via HDMI. Have to use old coaxed methods. TV won't download Netflix Prime or Disney. I have had Xfinity check all modems, boxes and cables. Spent countless hours on the phone which was a huge waste of time. Will never purchase another VIZIO product.

Reviewed Sept. 23, 2023
I have a Vizio in my bedroom just for nighttime viewing. I do not stream, only watch over-the-air channels. Since Vizio sent the Watch Free Tv app, it has been a hassle, and I now have to use my internet data to watch over-the-air channels. I have been on the phone with 2 support people today and neither one of them was able to put my tv back to over-the-air only and now it doesn't work at all. The TV as of right now is completely useless where up until the week before last it was working fine. I worked with the Watch app for a week trying to learn to use it but it was just too much trouble and the fact that I gave up my cable TV and was now having to use my internet data for local channels did not sit well with me. Vizio should replace my TV but of course, they will not and most likely do not care about my problem. If you buy a Vizio, do not buy a smart TV. They will take control of it like they did mine!
Reviewed Sept. 22, 2023
75' TV almost 1 year old. Constantly stops connecting to wifi for from 5 minutes to many hours. We have 11 other wifi connected devices in home that NEVER have this problem. Also, external speaker bar I bought separately died within 3 months.

Reviewed Sept. 17, 2023
Just prior to having this tv for 3 years, I noticed a brownout bar across the screen. Within 4 months, my entire screen had browned out. Since I didn't have the extended warranty, Vizio wouldn't go anything about it. I definitely expect a tv to last for more than 3 years--My Sony is going on 14 years now.
Reviewed Sept. 17, 2023
DO NOT buy Vizio sound bar products. Mine stopped working shortly after warranty expired. I call. They would not give me the time of day or even share with me a repair center's number. Poorly made product. Save yourself the aggravation and the money.

Reviewed Sept. 15, 2023
I've had my TV less than a year and it's been nothing but headaches. Regardless of what you pay for one of these TVs, the frustration is not worth it. The price should have been a clue. I'm from the days when customer service was truly helping the customer. Never again.
Reviewed Sept. 8, 2023
I wouldn't recommend this TV to purchase. Issues with with wifi and hardwire connectivity. Apps are very slow to run and the new update is a disaster. Live stream TV!!! Garbage!! If you use wifi connectivity it freezes every 4 seconds. If you use ethernet it freezes every 4 seconds. I have 2 gbps internet speed so don't say it's my internet. Every device in the house works great on wifi or on ethernet. It's your garbage TVs that you designed. Please stay away from Vizio if you don't want headaches.

Reviewed Sept. 8, 2023
We Bought a 50" Smartcast TV back in summer 2019. Seemed a good buy with good quality and sound and we were relatively happy with it's performance at first. My wife and I Never owned a smart TV before and were new to streaming. So we started off fine. The Smartcast input never was fast at loading, but we dealt with it. It performed ok, we were happy enough. Several calls to their "customer service line" when things seemed to go south, they usually were able to help us with resets, and things went along so-so for a while till Smartcast just wouldn't load anymore. The solution for us was that we bought an external streaming product, and things were great again. The Smartcast function wasn't in the way any longer, the new streaming device gave us the streaming abilities we needed, and it was cheap, so we were satisfied.
Fast forward to around mid August, 2023, and I notice that the TV has become sluggish. My onscreen input selection bar has been moved, the input names have changed, WTH? Ok, so things slog along until one day in very early Sept, I have no control of my volume. I mean none! I can't change channels in the antenna input setting. The remote isn't working normally.
I try the manual buttons on the back of the TV, same issues. So we call Vizio customer service for help. They tell us YES, they have been doing updates to the firmware very recently, and they cannot be reversed WTH? They tell us we can't block the updates. They tell us to try resetting the TV to orig factory specs. I tried all day Saturday, you can't!!! The set says it's resetting but problems persist and the visual changes that were caused by the updates are still not what they were when the TV was brand new. I tried till I was so frustrated, I just took the TV out to the trashcan.
Never again will I buy Vizio! Never again will I buy a smart TV. I replaced my Vizio with a "DUMB" TV, and never have I been so happy. The new TV, is just a TV. That's it. If I want to stream, I can do so with an external device. If my streaming devices ever fails, I can replace it with any brand I choose. No more will my viewing habits be spied on. No more will I be at the mercy of the TV brand. I believe "Dumb" TV's will make a comeback. Some company, somewhere, will figure that out. Maybe a new brand will emerge and only make dumb TV's.
The consumer wants a reliable product that keeps the consumer in control. There are smart TV's out there that allow the consumer to set the update schedule, or even override or block it completely (but not many). I almost went that route, but I thought it's better to just steer clear, just in case. Thanks Vizio. You have convinced me to never buy your brand again. I will make sure everyone I know here's about my experience, you can bet on that.
Reviewed Sept. 1, 2023
Purchased a Vizio TV in 2019. Admit I have had some minor problems going back about 2 years ago but knowing the warranty was only for a year I lived with it. TV worked fine yesterday, went to sleep, got up this morning and turned on the TV and NO PICTURE. Sound was on, but NO PICTURE. Total black. Called tech support and in short, "Too bad you're out of warranty." A TV should last more than 4 years. I have had TVs for over 10 years with no problems. This was my first Vizio and MY LAST. No stars!!!!
Reviewed Aug. 24, 2023
I bought a Vizio tv for $700. In less than 1 year I had a problem with the backlight on the left side it was very dark but the right no problem, I contacted support, they replaced it with a new one, I have it same problem after 1 year. I contacted support again, he said they can't do anything for me. Even if it's a serial problem, they don't want to hear anything. If you buy Vizio prepare yourself to change it every year. DO NOT BUY VIZIO NEVER!!!
Reviewed Aug. 23, 2023
Will not honor warranty. After sending in photos they told me I damaged my television and they would not send a technician out to my home to verify that it was not a manufacturer defect. The TV is not damaged.
Reviewed Aug. 19, 2023
My daughter bought me this 40" Vizio for my new apartment Christmas 2022. Worked great for about 3 months. Now all I get is connectivity issues and it cuts off in the middle of my shows all the time. Am getting another TV and will NEVER recommend Vizio to anyone. This company doesn't stand by their products and gives you the run a round all the time.
Reviewed Aug. 18, 2023
I purchased my 50 inches Vizo TV May or April of 2022. After about a year I started seeing lines running across my tv, so I called Vizio, they that they would give me a refund, they kept daily asking for different documents in which I gave them, it took two weeks of asking for different before the last person I spoke with started that they had everything that they needed. So I will receive an refund in 60 days, it’s been long past the sixty days so I called them, now they stated that my refund was denied, so I am now waiting for them to send me an email so that I can take it to a lawyer so I can get my money back. Never by a Vizio TV.
Reviewed Aug. 6, 2023
Have had the TV less than a year and am having internet connectivity issues, smart tv apps not working and display issues. If you didn’t save your receipt from 6 months ago you are unable to be assisted. Seems like the display issue is happening with almost everyone who purchases from 6 months to a 2 year mark. DO NOT BUY!
Reviewed Aug. 6, 2023
I purchased a Vizio Smart TV on 01/15/2023, and as of August 6th of the same year the television is experiencing internet issues. I contacted the cable company, and the representatives were more than helpful but unable to resolve the issue. My television is in fact connected to my home's wi-fi, but the apps on the tv are all still stating that there is no internet connection. I contacted Vizio customer service, where I was refused of any service until I provided a clear receipt with all of the product's purchase information. I assumed that like any other product when you give a serial number all of the information would populate. That was not the case here. Overall, I am disgusted that this TV is a little over 6 months old, and I am experiencing such severe issues already.

Reviewed July 27, 2023
I purchased a 48" Vizio smart cast TV April 2022. By November 2022 had issues with apps not working, volume turning up and down by itself. Received a replacement by Feb. 2023. I was told the warranty would be extended until June 2023 due to the issues even have a recording of the conversations. By March 2023 the apps started freezing, the volume goes up and down on its own, and when muting the tv the screen sometimes goes black with volume still on until you press mute again then screen comes back and volume muted. Once again contacted Vizio they troubleshooted. This went on through May 2023.
Last call they told me my warranty was up byy own remote and the recording I had of the earlier conversations meant nothing. Need w July 2023 the TV comes on but does NOTHING else. VIZIO is junk and I would NEVER recommend this brand to anyone even if they sold for $50 each they aren't worth the time and aggravation to try to watch anything.
Reviewed July 27, 2023
Horrible all around experience! Tried returning it to the store, return window was closed. Contacted Allstate insurance they directed us to Vizio tect support.. Lady said they pushed out an update and nothing we can do about the problems because we had agreed to the terms. OK, so far we lost our on screen guide, discription and HDMI 1 port. Lady said we needed another HDMI and different device to plug into the HDMI 1 port, crazy! Our HDMI cable and dvd player worked in port 2 just fine but not 1!! Also had to rescan the antenna each time we turned the tv back on to bring up the channels. Have to "watch free" now to bring up our antenna channels and a number of other issues as well! We lost a lot of functions so were just sol no refunds. Buying additional insurance is a joke as well. Seems Vizio uses the update term as a get out of jail free card.. Will never buy another Vizio product.
Reviewed July 27, 2023
Like another customer on here Phyllis said Vizio will NOT ever sent you a refund. I have screenshots that show they owe me 2 refunds and it's been saying "processing" for about 2 weeks. These people LIE and hide behind automatic messages. I recently found out that Vizio is also still tracking customer's tv usage. They've hid the feature in the Settings and I'm sure everyone will find this option turned ON although customers don't turn it on. Vizio already have it programmed to track your television data which is why they don't tell customers it's there or how to turn it Off.
Now they've resulted to with-holding customer's refunds after they're approved. I've contacted them several times to ask when will both refund checks be mailed out yet they've given me the run around and keep saying 60 days. It doesn't take that long to process a refund. It should be illegal for any Company to with-hold a refund without a Legitimate reason and Vizio employees had not one good reason why they hold refunds for 60 days. They've had excuse after excuse and I've caught them in multiple LIES. I just want both of my FULL REFUNDS so I can NEVER EVER deal with Vizio again. I'll stick to Samsung. I only bought these 2 Vizio televisions because they were out of stock of the Samsung Brand. Now 6 months ago and now they're no good and the screens have turned white. I've never had a television go out in 6 months. Vizio need to just go out of business because no one want your JUNK Vizio.
Reviewed July 21, 2023
Do not buy a Vizio smart TV. That is my recommendation, I will certainly never buy another. If presented with the choice of buying a Vizio TV and not being able to watch TV, it would depend on the time of year. May and June, the NBA playoffs. That is a no brainer. I acknowledge that I have never purchased any other smart TVs. Maybe they’re all similar, in which case, disregard. One of the things they never tell you when you buy your Vizio, is that you have to consent to their marketing. They claim that by allowing third parties access to your viewing history and habits, they are able to sell TVs for less.
After setting up the TV, there is a notice that you must consent to, allowing Vizio to collect information on how much time you spend watching, what time of day you watch, what shows you watch, how much time you spend looking at something when you are trying to decide what to watch and what commercials you watch as opposed to skipping. Probably universally, new owners think, ‘there is no way I am consenting to this,’ and then they find out that you have to consent to it if you want to keep using your TV. When I googled this, I found out that Vizio reassures new Vizio owners by telling them that your identity is never used in conjunction with any of this data, but that is still not very reassuring. In the end, I had to consent to watch my TV.
That was 4 years ago and I don’t think about it very much anymore, so this is what has my feathers ruffled today. In addition to collecting data about my viewing, Vizio also makes certain recommendations. When I turn my TV on, sometimes, a window opens giving me the option of watching something that I would never choose on my own. My choice is to watch this offering, or shutting down and starting up again. There is no going back, only an option to play. Eventually I figured out that I can use the “Exit” button on the remote to go to the usual menu. It’s annoying, but I am used to that now too.
In the 1970s, like most people, I had a component stereo. Every time I moved, which was a lot of times, the first thing that got moved and set up was the stereo, so that I could listen to music while unpacking in the new place. I no longer have any pieces of stereo equipment. I have a Bose surround sound system connected to my Vizio 65 inch smart TV and I use that to listen to music. Before you get the wrong idea, I bought it refurbished. I am not made of money. If I were I would not have bought a Vizio smart TV from Costco.
Vizio has all of the usual apps, and about 118 that I will never use, and of course I can’t delete or even hide any of the ones that I don’t use, only reorder the app bar to where I don’t have to see them. They have iHeart Radio, Pandora and Sirius. I can listen to music on YouTube as well, but I dislike all of these services for various reasons. When listening to Pandora, if I say I want to listen Nora Jones it will start with a Nora Jones song and then never play another Nora Jones song for 2 hours. After a few minutes it will play a Jack Johnson song and if I don’t go into the room and give it a thumbs down, pretty soon, 2 out of every 5 songs is a Jack Johnson song. Don’t get me wrong, I like Jack Johnson, but when I ask Pandora to play Nora Jones, I want to hear at least a few Nora Jones songs.
Sirius XM is a joke. Commercial free my **. They say they are commercial free and maybe they don’t advertise beer or cars or fast food, they talk more than any commercial FM station. They are constantly advertising their other channels and something that is going to be on those channels later today or tomorrow or whatever.
YouTube plays commercials. If I am sitting in front of my TV and not in the other room, fixing lunch or doing dishes or whatever, it works, but it plays a 4 minute song and then a 4 minute advertisement, with the option of skipping after 4 seconds. If I want to dry my hands and walk back in the living room and skip the ad, it is not too annoying, but for my money, I like to build a playlist of songs from iTunes and connect my iPhone to my Vizio and listen to what I want to listen to, commercial free, through my Bose surround sound system, as loud as I want.
For whatever reason, it is hit or miss if my phone will connect to the TV. Sometimes it hooks up on the first go and other times I have to shut the TV off and back on a few times or quit iTunes a few times and restart or even restart my iPhone before it finally connects. I have had it take 10 minutes to connect before, but then once it does, I can listen to music all day. That is of course, unless Vizio decides they need to send me one of those recommendations and that disconnects my phone from the TV and takes 10 minutes to get hooked back up, causing me to say bad words.
So what got me spun up enough to write this review, is my Vizio abruptly stopping Tom Petty from singing Born to Rebel, to see if I want to watch Barbie, the movie. Okay, if you are collecting all of this data about me, why would you send me a recommendation to watch Barbie. I am a 67 year old single male, born in Idaho who lived in Alaska most of my life and so given the option of watching Barbie or having one of my teeth pulled without anesthesia I would want to know which tooth. It took a while, but I am back to listening to my Rock On mix, currently, The Wallflowers, One Headlight, until Vizio sends me another stupid recommendation.
Reviewed July 17, 2023
My children bought me a Vizio tv Dec 2021. 6 months I had vertical lines on my screen. After calling Vizio multiple times they replaced that tv. Now 6 months later this one all of sudden has no sound! Called the company again and they will kit replace or repair! These TVs last basically a month! Will never buy this product again! Junk!
Reviewed July 6, 2023
Vizio updates and changes how the tv functions - not better for the consumer - they do not want you to watch local channels just their free TV -the guide does not work all the time, you cannot tell what channel you are on (local channels), does not give you channel numbers, you do have to unplug tv at time to get either volume or channels to come on - NOT SURE HOW YOU CAN UPDATE A TV AND TAKE OPTIONS AWAY - DO NOT BUY, GET A DIFFERENT BRAND!!!!
Reviewed July 3, 2023
Just purchased a 2019 motorhome with 2 Vizio TVs. Both TVs worked fine the first couple of times I turned them on - completely downhill from there. Have to unplug them, wait 5-10 seconds then plug them back in every time just to get them to turn on. Then, to get to the Smartcast home screen, I have to run a factory reset....every time. So, to get to Youtube or Amazon Prime, that takes about 15 minutes....every time. Yes, I called their support line which eventually ended with "since your TV is so old maybe you would like to buy a new model". I replied, yes, I will be buying a new TV but it sure won't be a Vizio. Since we are going on a trip right away I replaced the TVs with a couple from our house - a LG and a Samsung. Youtube & Amazon Prime? Maybe 30 seconds....every time. Never heard of Vizio before buying this RV....Can't imagine willingly buying one.
Reviewed June 17, 2023
I purchased a Vizio TV in November 2022. Every time it does an update the ability to get to the local channels goes away. Keep in mind there are no numbers on the remote - you click ok on the remote and a keypad is supposed to appear on screen so you can select the channels you want. Whenever there is an update, that keypad disappears and only brings up the guide that you have to scroll through hundreds of channels to get to what you want. And on the guide, about 75% of the time, my local channels are not there at all. Very frustrating. I got rid of this TV after only 7 months and will never buy another Visio product. Have used Samsung TVs in the past, and to replace the Visio and the Samsungs work great and setup is easy. I recommend staying away from Visio.
Reviewed June 10, 2023
I bought 2 Vizio TVs (D24 & D32) in late 2022. I had to have Vizio replace the D24 in September 2022 (that TV still freezes occasionally) and they are now sending me a D32. Vizio offers affordable prices and a great selection of free TV, but the TV keeps freezing or cutting off or not coming on. The Customer Service is good, but you can only put up with so much poor quality before you decide to buy another brand. BTW - The CSR told me that the D32 was actually manufactured in 2021. I believe Vizio is not able to keep their TV software up to date to handle current streaming technology.
Reviewed June 3, 2023
Overall my Vizio D24f1 tv has been pretty good - impressive picture and sound, however, after a Netflix update my tv was bricked! Spent quite a bit of time with Vizio troubleshooting, finally the last thing to try was to download the last Vizio update to my computer, save it on a thumb drive, and insert the thumb drive into the back of the set. It worked! Can now access Netflix, Apple tv, etc very well - only other "problem" is that frequently I would have to unplug the tv and plug in again to get it to come on. Installed a lighted on/off switch at the place the tv plugs into the wall so I can easily do this. Basically, sometimes you turn the tv on, and it doesn't come on.
After turning the on/off switch off, and on again - then the tv would light the blue "power" lite, which comes on for about 10 seconds - after this light fades away, then I could press the on button on the remote, and it displays the "V" and quickly comes on. No big deal, you get used to it, only takes a few seconds to get the TV to come on, but quirky. One thing I really like is that the viewing angle of this tv is very good, I have mine on a shelf above my computer and to the right, the pictures look great from this angle, some tvs have a big problem with being viewed from below the tv level -

Reviewed May 28, 2023
I purchased a Vizio 40" smart tv in Dec. Since April the screen turns green when I power it on. The TV shuts off randomly, sometimes the TV won't even turn on. I have to unplug it, then wait about 5 mins then try again. Sometimes it works, mostly not. I wouldn't purchase this brand again. My neighbor is having problems as well.
Reviewed May 23, 2023
3 maybe 4 Vizio TVs and now I know for sure to never buy this TV again. They are all terrible. All kinds of issues including staying powered on. The worst TV ever. STAY AWAY FROM THIS COMPANY - I WILL buy the cheap ones at Walmart for 1/2 the price from now on, waste of money.
Reviewed May 7, 2023
Don’t buy this TV! They are junk and after 5 months mine started having white lines on the screen. They told me it could not be fixed and would be sending me a refund. Still waiting for it after 1 1/2 months. When I called the 1st time they told me the check had been already cut. I waited 2 weeks after the date they gave me and called again. Then I was told the check had not been cut yet and it would take 60 days even though they told me in an email that I would have my check between 17 and 25 days later. They lied! Still waiting and after seeing the trouble everyone else is having I probably will never get a refund! Will NEVER buy another Vizio ever!

Reviewed April 22, 2023
For over a year, Vizio has been spamming me from the short code 65381. I have never done business with them, provided my contact information to them, or even bought any of their products before. I have REPEATEDLY told them to get lost, but they continue to spam me over a year later. This situation ensures that I will NEVER buy anything from them.
Reviewed April 16, 2023
Price may be great but the TV won't last. My model was a V505-J01 but since I don't see that one available I'm writing a review on this one. I had this tv about 1.5 years and started seeing lines. I thought they would disappear, went through all the troubleshooting, still nothing. Then one day the lines consumed the entire screen and it turned back with a few lines of white at the top. Spoke with Vizio customer service and they offered to replace the TV, they just needed a copy of the receipt. Umm I purchased this almost 2 years ago and there's no receipt to be found. Called them back to see what else could be done only to be told my model isn't available anymore and they would have to issue a refund. Can't do that because the receipt is long gone.
I'm now stuck with a TV that will only give me sound, no picture. I purchased Vizio since I already have a 32 in and it's been perfect for at least 10 years. YouTube is filled with videos of how to fix the issue which tells me Vizio KNOWS their T-Conn boards are crap. Vizio either upgrade your T-Conn boards or offer to replace it FOR FREE regardless of warranty time because who wants to purchase a new TV every 1.5-2 years? I don't! Will not purchase this brand of smart TV again.
Reviewed March 26, 2023
Bought a brand new enclosed box television, 30 inch class. Powers up very slowly. Processes remote commands. Example - to turn on and get YouTube tv on (login info saved) takes about 3 minutes. Our LG takes about 40 seconds and our Samsung about 30 seconds. In addition it repeatedly and randomly shuts off the app we are using and sometimes shuts itself off randomly. There is a reason it’s less expensive than others…Poor quality and poor functioning. Spend a few bucks more and buy your favorite well known brand! This is the first and last Vizio I will ever own.

Reviewed March 26, 2023
After 9 months with my m series television developed a problem. I contacted text support at Vizio and after several minutes he determined that the TV could not be repaired and advised me to put it on the side of the road. He didn't tell me with the m series televisions and another of the series there is a problem internally with the television that cannot be repaired. Vizio was aware of this problem but continues to put this m series television out on the market without advising the buyer or the seller of the problem. I would not recommend Vizio to anyone.
Reviewed March 6, 2023
Bought two 70" Vizios, same TVs at the on the same visit to Target. They worked flawlessly for about 4 months. I've tested my WI-Fi, which is good enough to run a $200 Roku TV perfectly from opposite ends of 1800 square feet layout. I can also have several phones and several people streaming on any other combination of devices/times of day, except for when it comes to these TVs. Prior reviews about remote glitching and having to unplug/replug over and over---ALL TRUE. I would add that mine will play without interruption for sometimes 2 hours, or 30 minutes, or two minutes, and at some point it will always just freeze.
I have to then hit the "home button" and wait for the operating system on the TV to go through a random sort of reboot, where it finally will recognize the apps again (after being blank for up to 20 minutes). And then you have to keep pressing home button and entering one app, then closing and trying the first app you wanted...then after all of this, it will still say "app not recognized" or some other nonsense until it finally recognizes and then starts working again. At that point I get anxiety because I don't know if after a half hour investment, the things is going to play for an hour a another minute. Good news though, you can just abandon the os on the televisions and use a Firestick, but what a joke in either case.
Reviewed March 5, 2023
Simply put, the picture quality is great for the price. Vivid, sharp, vibrant colors and my PS5 games look great on it. Bad part, navigating around the menu is very laggy. Sometimes, you're having to wait 3 seconds for a function to respond whether it's pulling up the channel guide to changing channels or accessing the home menu.
The worse part is the CEC (Consumer Electronics Control) feature which allows the TV to control any compatible HDMI device like a PS5 with just your remote. It works great for the first few tries, but after a while when turning on my PS5 I get a black screen.. It's fixed by switching to another input and switching back which is annoying and shouldn't have to be done. Vizio "claims" they "working on a fix" according to a Vizio Sub-Reddit, but that was well over a year ago which tells me Vizio is NOT taking this issue seriously. It's a shame because it is a neat feature that's convenient when working right. But I guess it's better left off and just manually switching inputs and turning on the devices separately. Vizio....do better. Shameful SMH.
Reviewed Feb. 26, 2023
I purchased a Vizio tv January 31st of last year. About 3 months ago the picture started being distorted and it got worse and worse to the point I can’t watch it!!! Do better Vizio! Over $300 down the drain. Not to mention how much I’ll have to spend to buy a new tv.
Updated review: Feb. 15, 2023
Vizio was fine. Turned out to be combined issue of Xfinity Comcast issue, plus defective Flex Box and a bad Roku cable.
Original Review: Feb. 13, 2023
Vizio failed to effectively operate streaming device from XFinity. A tech got it to work, but it was slow to respond to remote commands. I tried resetting and then it endlessly either failed to recognize solid wifi signals and the times it does and I select a signal it fails to ever link to it. Went out and bought a Roku. Now it fails to even acknowledge an operational, and very common, device is correctly attached (by a tech no less!). Reading all Roku's notes on the subject they consistently write the issue off as probably have a poor signal and promote buying their stream device. I think they know there is an issue and honestly don't give a damn and don't care to fix it because ** if you don't buy their steaming box. I always loved the quality and price of Viso. Won't ever buy another one.
Reviewed Feb. 8, 2023
13 month old television is garbage. Called support. They tell me I have to go buy a new tv!! Great customer service huh!! Never in my life have I ever had a customer service person tell me that. I will never purchase another Vizio product in my life..
Reviewed Feb. 5, 2023
We bought our tv about 18 months ago, it now has a wonderful colorful striped display...that's it. Replaced with a Samsung, will NEVER purchase this brand again. I suggest speaking to the sales person where you are looking to purchase, they hear the worst case scenarios.
Reviewed Jan. 30, 2023
The absolute worst thing to buy. The television I bought in September no longer works at all; all that is visible is a jumble of colored lines and dots. I called to try to troubleshoot, but nothing has worked to solve the issue. I called to request a replacement and was informed that I could only get a certified television rather than a new one. Why would I accept a certified TV if I just bought it?
Reviewed Jan. 12, 2023
I have owned my 60" TV for 4 years. During that time I have had technical issues consistently, having to unplug the TV, hold the power button for 10-30 seconds, reset to mfg settings - you name it I have done it. I was asked to track down my receipt, send in only to be told out of the $650 I pd they would give me $125 toward a new Vizio. 1 year warranty. Really? Why would I spend more money on a Vizio TV I have nothing but problems with?
Issues: Won't stay connected to WiFi which the other TV stays connected just fine and I work remote all day with no issues. Antenna will not hold the channels you have to keep rescanning every time you want to try to watch the news, constantly have to hard start the TV to "clear the memory", connection issues with streaming. They won't even send a repair person out to see what the issue is or do repair. Overall I used to love Vizio until I had to return the TV I had, to replace with this one I am having issues with as well. Vizio needs to stand behind their product and the quality of that product. No TV should have to be replaced in 4 years. There is only me using it.
Reviewed Jan. 7, 2023
Mid-2020, I moved to a new home and bought four new TVs, one Vizio (V605-G3, Serial Number 08LFTRYRLW00447) and three bigger ones from TCL. While I’ve never had any issues with the TCLs, the Vizio had problems from the start. A few days after purchase, I called the support to complain about fuzzy lines/shadows/distortions on the right side of the TV screen. I was helped pretty quick with instructions how to power cycle the TV which solved the problem for a few months. The problem re-appeared every once in a while, but usually “fixed itself” after a few minutes or after another power cycle.
Sometimes, the problem was more persistent, I called customer support again and was guided through other steps, usually involving the support rep sending some signals to my TV. Including my last call on 1/6/2023, I called at least five times. This last time, the problem was very persistent and I asked the rep for a replacement TV as there was no immediate fix and this is obviously a recurring problem – and one that seems to be common with that TV, thus some kind of manufacturing defect. I was told the TV is now out of warranty and she could only recommend buying a new TV (for which she would provide me with a $100 gift card if I bought another Vizio).
The rep was only able to find records of three of my at last five calls and suggested to next time ask for a replacement earlier while the TV was still under warranty. No good deed goes unpunished: Being so trusting to accept what I can now say were only temporary fixes did not work well for me. I’m still surprised that Vizio would ask a customer to power cycle or even reset a TV in regular intervals as opposed to making TVs where that isn’t necessary.
Reviewed Jan. 2, 2023
I bought a 24" Vizio TV in 2019 and I noticed it to be very slow for at least a year. In July of 2019 I contacted them and the tech said the TV would not get updates through the wifi so they had me put updates on a flash drive and then connect the flash drive to the tv. Today I called and they said the slowness is not due to wifi speed and the TV is faulty. It's outside of the warranty and they won't help at all. I can't imagine buying a TV that lasts less than 3 years. I would steer clear from this company.
Reviewed Jan. 2, 2023
Vizio is honestly terrible. I'm not here to bash them but that's what I have concluded after having their tv for almost 3 years. Their “smart cast” is always freezing. It is not worth it. I got an LG and DO NOT REGRET IT.
Reviewed Dec. 31, 2022
This thing is awful. It freezes up constantly, it lags, glitches and when I’m forced to unplug it and try to reset it, it turns on and off for over an hour trying to figure itself out again. Save your money, buy a TV that will let you use it whenever you want. I wish I could give negative stars. It worked well for the first few months and now it’s more of a giant useless block on my wall than a television. I haven’t even had it for 2 years and we avoid using it because it’s too unpredictable and frustrating. Seriously, don’t buy this TV.
Reviewed Dec. 25, 2022
Purchased my 75 inch Vizio TV from Sam's Club. After only 3 months, the sound stopped working. Have spent hours on the phone with their customer service team and have escalated the issue up through the management team - I'm completely frustrated. They insisted that they send repairmen to my home - waited 3 weeks for them to show only to find out they weren't able to fix the sound issue. Am now waiting for a new television set to be delivered, which is what I asked for at the beginning of this entire debacle. They wanted to give me a refurbished TV despite the fact that mine is only 3 months old. Had to argue with them repeatedly to receive a new TV - who knows if that's what I'm actually getting. Have now been without sound for 5 weeks and I'm beyond frustrated. From the quality of the TV, to the customer service - this company and their products are a joke. I will NEVER purchase a Vizio again and you shouldn't either.
Reviewed Dec. 7, 2022
I have been dealing with Vizio TV support for months trying to resolve issues with my Vizio M series 70 inch TV. No support or resolution. Cannot get HDMI 2.1 even with their updates. Run from Vizio TVs.
Reviewed Dec. 7, 2022
This tv is horrible. The smart icons rarely work. The remote sucks. The picture is always going blurry if the scene changes. Blacks are like a fog gradient. The sound is ugly. The way you change inputs is ridiculous, you have to keep pushing the button to get past all of the inputs you never use. You can only turn off or skip the hdmi inputs, those are the ones you use. It has all this free tv and watch now ** in the way you can't delete or skip. Your cords are sticking out the side and can't be cleaned up or hidden. Piece of junk. Buy a Samsung.
Vizio Company Information
- Company Name:
- Vizio
- Year Founded:
- 2002
- Address:
- 39 Tesla
- City:
- Irvine
- State/Province:
- CA
- Postal Code:
- 92618
- Country:
- United States
- Website:
- www.vizio.com