Vizio Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Vizio

Vizio manufactures sound systems and televisions with an emphasis on smart TV technology. Its product line includes LED, OLED and 4K TVs, which integrate voice control and streaming services. Since 2002, Vizio has focused on high-quality displays and affordability, with the goal of making advanced entertainment accessible to a wide audience.

Pros
  • Good picture and sound quality
  • Affordable price for features
Cons
  • Frequent technical issues reported
  • Inconsistent customer service quality

Vizio Reviews

Filter by Rating

  • (332)
  • (120)
  • (83)
  • (219)
  • (1,599)

Popular Mentions

    How do I know I can trust these reviews about Vizio?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Vizio?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Profile pic of the author.

    Reviewed March 29, 2026

    OK Vizio TV is the worst program TV I have ever experienced in my life. Please do not buy this TV. It is nothing but a nightmare of miss programming. I finally unhooked mine and threw it out the door tonight. Because it is a PSO.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed March 27, 2026

    Worst tv. Lasts very little and then will just shut down on you. They make sure the warranty is a year then, after that you have to buy a whole new one. Sad.

    Thanks for your vote!
    Profile pic of the author.
    Punctuality & Speed

    Reviewed March 26, 2026

    I love my Vizio - in fact, we have 3 of them. I don't like that there isn't a "last channel" button on the remote. When you want to go back quickly to the channel you were just watching, that doesn't seem to be possible with the remote I have. The Vizio I watch most is about 2 years old. Maybe someone thought it was fine to leave off this very useful button, but I would like to see it on the next Vizio I buy!

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceRates

    Reviewed March 22, 2026

    Spoke customer service. They requested proof of purchase. Provided me with a number that's always busy making it impossible to send proof. A Crack of crap. At this point I give up. No longer interested in Vizio products.

    Thanks for your vote!

    Reviewed March 20, 2026

    Bought my Vizio TV in 2022 and put it in a spare bedroom where it was rarely used. After 5 and a half years it no longer works. It will only show the Vizio logo. Contacted technical support and they had no fix.

    Thanks for your vote!

    Reviewed March 14, 2026

    Ordered a Vizio 40” Smart TV online from Walmart. My issue is NOT with Walmart, but with Vizio. I returned both TVs for the same reason….One of the threaded inserts, the same one on both sets, was pushed into the back of the set and would not accept a mounting bolt. No attempt was made to actually mount either set. I tried to contact Vizio directly and talk with them about what is an obvious quality control issue, but the AI would not connect me with a live person unless I paid a $70.00 membership fee up front. That did not happen, and will not happen. Vizio is no longer on my radar for anything.

    Thanks for your vote!
    Profile pic of the author.
    Maintenance

    Reviewed March 7, 2026

    I bought this Vizio Smart TV a month ago, it's nothing but a headache. It freezes up anytime I adjust the volume, the HDMI inputs have stopped working and watching TV is no longer fun due to all the frustrating issues with this thing. Never again

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceTechPricePunctuality & SpeedStaff

    Reviewed March 7, 2026

    I have had Vizio TVs for years. I also thought I had Wi-Fi problems for years. I've changed Wi-Fi companies a few times. The one company came out and ran new lines and everything because everything kept freezing up and I just could not enjoy watching TV for very long before. I would have problems as I'm having at this very moment because I still have one of these cheap TVs in my living room. And as always halfway in the middle of the show it freezes up and I get the message we're having trouble playing this because there's more errors.

    Recently I need to upgrade to a larger TV in my bedroom and the man at the store talked me into a Roku. Never had any errors never have to watch it load programs as soon as you hit the button and turn it on your homepage is there as soon as you pick what you want to watch you're watching it it does not take forever like these Vizio TVs. I have a lot of problems with Hulu on this TV and the man that answered the phone at Hulu explain to me that Vizio TVs are a problem and I didn't listen to him. But now that I tried another brand I see how much money I wasted on these TVs and repairman trying to get my Wi-Fi fixed when there was nothing wrong with it. The whole time it was the brand of TV. So if you're like me and streaming over Wi-Fi do not buy a Vizio!! Now I'm going to go in my room and watch TV. This one will soon be replaced with the Roku also.

    Thanks for your vote!
    Profile pic of the author.
    Verified purchase
    Customer ServiceRefunds & PayoutsMaintenance

    Reviewed Feb. 22, 2026

    I bought an Onn powered by Vizio smart tv, it’s the worst tv I’ve ever owned, it hums, we thought it was our power strip and our outlets it wasn’t, when we click the power button on the remote it blinks a red light for 20 seconds then stops blinking then turns off then it turns on when you press the power button!!! The remote is very hard to figure out and operate, I called customer support about the humming noise and they tried to troubleshoot the issue but they couldn’t fix the humming sound… Needless to say we got our money refunded for this piece of junk!!! I will never buy a Vizio tv again.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Feb. 16, 2026

    I have had 3 Vizio televisions. The first one I purchased is still working and is approx 10 years old. Gave it to my nephew and it still works. The second vizio lasted around 4 years and went to the graveyard. Purchased another vizio (65 inch) and it has also lasted around years and has went to the graveyard. I cannot say I will never buy one again but if I do it is going to be a very very very long time before I do. Absolutely poor quality.

    Thanks for your vote!
    Profile pic of the author.
    CoverageHonesty & Transparency

    Reviewed Feb. 13, 2026

    They need to have a better way of covering their tvs other than the Walmart for only a year. Now I have a 65 inch tv and no way of fixing it. Honestly just a waste of money.

    Thanks for your vote!
    Customer Service

    Reviewed Feb. 11, 2026

    I should not have to pay to turn my tv on. Customer service was rude and condescending. Don’t buy one if you don’t want to pay to $69 to activate it. Will never buy another Vizio again!

    Thanks for your vote!
    Customer ServiceMaintenance

    Reviewed Feb. 2, 2026

    The absolute worst tv. It reboots itself at random moments. It buffers at random moments or just stops and won't turn off, change a channel, go home. Customer service is abysmal. If the remote breaks you are SOL & will need to get a universal. Phillips works.

    Thanks for your vote!

    Reviewed Feb. 1, 2026

    In my opinion this model Vizio I currently have is the worst T.V. I've ever owned. First the picture kept going black, then the sound was going up and down, now the sharpness of the picture goes blurry to sharp, a new one just this morning - the Remote doesn't work (and yes, I've changed the batteries). I'm totally disgusted with this brand. NEVER AGAIN.

    Thanks for your vote!
    Profile pic of the author.
    Customer Service

    Reviewed Jan. 27, 2026

    Plastic legs that support the TV snapped twice! First time I was around to prevent any further damage. Company sent replacement legs that also snapped, this time falling off of my armoire and damaging it. Customer service said they would make things right (I sent pictures) but then ghosted me! I will never buy Vizio again!

    Thanks for your vote!
    PriceValue

    Reviewed Jan. 16, 2026

    If I could give them 0 reviews I would. This is the only smart tv I've had issues with. It blacks out with Netflix, Disney and Hulu. Screen goes black and you can hear the sound. All of my other TVs in the house work and function fine with these apps/streaming services. It's worth the money to get a Samsung or a more expensive brand to avoid this bs. The TV is junk.

    Thanks for your vote!
    Sales & MarketingEase of Use

    Reviewed Jan. 11, 2026

    Genuinely difficult to use, constantly shoving ads in your face from the second you turn it on. The remote is slick and often flings itself out of the bed when I'm looking for it, I've lost the batteries multiple times and no longer have the back of the remote due to this. Sometimes it won't even bother loading certain streaming services and will just buffer infinitely, even when it will load other apps. Also if you leave it on the home page for a while it will just start playing random TV shows.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Jan. 11, 2026

    We use an antenna for most of our viewing. It seems that Vizio makes watching OTA TV difficult as possible so an owner has to use their online product. We get over 70 channels OTA, watch maybe 10 of them, and never had a problem watching them unless it's on this Vizio. The picture freezes but continues sound at least three to four times per half hour program. No instructions on how to use the set unless you go online or go to blogs. No other TV has this problem in the house and the previous TV where the Vizio sits did not have a problem until it became "obsolete". Vizio, if you read these, make a dumb TV or watch your business dwindle out of existence in the US.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Jan. 7, 2026

    The worst tv I bought. It freeze up and lagging. I thought I was getting a deal but I am about to sell this tv for 50 dollars, just sad taking up space in my house, can't even watch tv and enjoy. Don't buy

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Jan. 6, 2026

    My Vizio TV was working perfectly until 2 days ago when the company did an upgrade on the software rendering my TV useless. I contacted vizio.com and was told there is nothing they can do about it. So had to get a new TV. This is unacceptable!! I will Never purchase Vizio again! I will let everyone know how incredibly irresponsible this company is and what they have done.

    Thanks for your vote!
    Sales & MarketingPunctuality & Speed

    Reviewed Jan. 6, 2026

    Got a really good deal on this TV & we thought we were getting lucky. Within the first week, it started lagging & freezing up. We've had it a little over a month & it's mostly just used for decoration in our house. There is no sense in turning it on. When we have tried to use it, we have about 20 seconds to find something to watch before it begins lagging. If by chance we are quick enough, the apps on it freeze up & we have to unplug it from the wall to even turn it off. Don't waste your time or money. We wanted to take it back, but unfortunately since it was "on sale", they wouldn't accept it.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceRates

    Reviewed Jan. 2, 2026

    We go to Walmart and purchase a 40 inch. Vizio for \n The great price of a hundred and twenty four dollars right? Here we are thinking great buy. We get home, turn on the television. Try to program it and set all the settings only to find out. It's seven dollars to use vizio. That's what I call a scam. Never heard of paying a one time fee to use a d*** television.

    Thanks for your vote!

    Reviewed Jan. 1, 2026

    I hate that you have to sign up to access any apps. This is just data collection. There is no other reason for me to make a Vizio account. ESPN and Crunchy Roll don't work smoothly. It's not the Internet, because they work fine on the computer. Analog channels (bunny ears) work part of the time. Get something else.

    Thanks for your vote!
    Sales & MarketingPrice

    Reviewed Dec. 30, 2025

    I have bought Vizio TVs in the past and loved them, but after the newest one in 2025 I will never buy another, they say all the free features you get but don't tell you it will cost $145.00 to activate the TV, without the package your TV will not stream anything and is useless, this should be false advertising! NO MORE VIZIO!! Never recommend Vizio to anyone!

    Thanks for your vote!
    Sales & MarketingOnline & AppTransparency

    Reviewed Dec. 27, 2025

    The worst smart tv I have ever purchased. The remote barely works for the volume. Certain apps you can’t scroll so I just leave it on the app that it wants to work for. The app doesn’t work correctly and with a reboot or even with updates it still doesn’t work properly.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePriceRefunds & Payouts

    Reviewed Dec. 25, 2025

    These TVs are frickin terrible. I wish I could get my money back! The remotes last about a week or two. The TV glitches all the time. It used to be a great product, but now these things are shi+!! Just go cheap, you will be better off! Please, Vizio, don't respond cause you're not gonna do a dang thing!

    Thanks for your vote!
    PriceStaff

    Reviewed Dec. 21, 2025

    This tv has the worse picture, tv guide only shows 1hr ahead of time. 100% crap!!!! Don't waste your money. There's a reason why they are cheap, they're no good. I guess they want me to tell you more about this junk tv.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServiceMaintenanceStaffTimeliness

    Reviewed Dec. 13, 2025

    I've been using this TV for a few months now. A relative picked it out since I couldn't go to the store myself. Great picture. Menu is a little difficult to figure out. Remote control is awful as well as how the TV responds to the remote. Remote buttons are not placed intuitively, in my opinion. I purchased a second remote, which Vizio said would not work but it did. They then told me that "yes, it would work but the voice command wouldn't work". It doesn't. TV response is sluggish so I press the correct button, no response, press again, then it responds twice, taking me past where I want to be. This happens all over the place. The volume controls are either non-responsive at all or sluggish. Volume level (after disconnecting earbuds) shows 100 but no sound. Press the volume up and down to get some kind of response. Eventually, it responds. Maybe it had to re-sync or something. Anyway, I hate the remote. If for no other reason than the crappy, remote, don't buy this T.V. This morning the TV just shut off without warning.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Dec. 10, 2025

    Please don't bother with this brand. I have had 2 for a full year now and they are abysmal. Between problems with the remotes, and TV shutting down at random times during the day. Issues with streaming and using the preprogrammed apps. My next television purchase will be for a reliable brand.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Dec. 7, 2025

    I should’ve come here before buying this POS .. I bought the V4k50m .. Nothing but trouble since I bought it. I’ve tried 6 different antennas to get local channels. Got 1 channel. I even got a converter box and still nothing.. I’m glad my LG still works old but way better than this POS. Needless to say I smashed this Vizio garbage and will never buy again and I tell everyone I know and see, "Don’t buy Vizio garbage." LG or Samsung way to go.

    Thanks for your vote!
    Loading more reviews...

    Vizio Company Information

    Company Name:
    Vizio
    Year Founded:
    2002
    Address:
    39 Tesla
    City:
    Irvine
    State/Province:
    CA
    Postal Code:
    92618
    Country:
    United States
    Website:
    www.vizio.com