Vizio Reviews

Vizio is honestly terrible. I'm not here to bash them but that's what I have concluded after having their tv for almost 3 years. Their “smart cast” is always freezing. It is not worth it. I got an LG and DO NOT REGRET IT.

This thing is awful. It freezes up constantly, it lags, glitches and when I’m forced to unplug it and try to reset it, it turns on and off for over an hour trying to figure itself out again. Save your money, buy a TV that will let you use it whenever you want. I wish I could give negative stars. It worked well for the first few months and now it’s more of a giant useless block on my wall than a television. I haven’t even had it for 2 years and we avoid using it because it’s too unpredictable and frustrating. Seriously, don’t buy this TV.

Purchased my 75 inch Vizio TV from Sam's Club. After only 3 months, the sound stopped working. Have spent hours on the phone with their customer service team and have escalated the issue up through the management team - I'm completely frustrated. They insisted that they send repairmen to my home - waited 3 weeks for them to show only to find out they weren't able to fix the sound issue. Am now waiting for a new television set to be delivered, which is what I asked for at the beginning of this entire debacle. They wanted to give me a refurbished TV despite the fact that mine is only 3 months old. Had to argue with them repeatedly to receive a new TV - who knows if that's what I'm actually getting. Have now been without sound for 5 weeks and I'm beyond frustrated. From the quality of the TV, to the customer service - this company and their products are a joke. I will NEVER purchase a Vizio again and you shouldn't either.

I have been dealing with Vizio TV support for months trying to resolve issues with my Vizio M series 70 inch TV. No support or resolution. Cannot get HDMI 2.1 even with their updates. Run from Vizio TVs.

This tv is horrible. The smart icons rarely work. The remote sucks. The picture is always going blurry if the scene changes. Blacks are like a fog gradient. The sound is ugly. The way you change inputs is ridiculous, you have to keep pushing the button to get past all of the inputs you never use. You can only turn off or skip the hdmi inputs, those are the ones you use. It has all this free tv and watch now ** in the way you can't delete or skip. Your cords are sticking out the side and can't be cleaned up or hidden. Piece of junk. Buy a Samsung.

I have purchased Vizio product since 2008. Never had an issue until I got my Smart cast tv. This tv is slow, I have had to reset to factory setting three times in a two year period and more importantly the WIFI no longer works on it. This is the last time I purchase a Vizio, and by the way the customer service team has not been able to help me even though I have the warranty. You have been warned. Don't do it

I purchased a Vizio tv in August of this year and the TV only lasted 2 months when lines started to form up and down on my screen. I contact vizio's warranty department and they explain to me to take pics of the TV and my receipt. Then after days go by I'm told I'll get a replacement TV within 5 to 7 business days which was a complete lie. I kept contacting vizio and they kept coming up with excuses saying it hasn't shipped yet when I was told it was suppose to ship from the day I was approved on getting the replacement.

We bought this TV probably 2 years ago now and have called Vizio probably 15 times, 3 of them within the first month of having the TV. It came with a warranty that they obviously don't follow through with. It has internet connection problems, casting issues, freezing issues and more. We will never buy anything Vizio again.

The TV does not work well. It keeps losing connection to the internet... Yet the TV in the other room by another brand does not have the same issues. So I know it is not the internet. I have to unplug the TV as the remote will not turn the TV on every single time after I turn it off after this error. Today I've done it 5 times already. Other days the remote will just quit working and it is not the batteries. Everything about the TV remote set up is a constant glitch waiting to happen. I would not recommend and will not buy another from this brand.

I see a lot of one-star comments on here and those people must be doing something wrong because I have zero complaints about my 4K Vizio with Dolby Vision Enhancement. The apps available are more than adequate and the tv has lightning-fast response to any action. Now that being said, I have T-mobile 5G WiFi running through it hooked up through an Ethernet cable. Sometimes the air can be unreliable. More than likely the major complainers have crap internet and expect it to perform awesome. Not happening.

This TV is by far worse than the cheap off brand TV that I have. It constantly freezes, refuses to connect to the internet, shuts off, lags, etc. It regularly has to be unplugged to get it to work again. It does not work with multiple casting options such as Twitch. It does not have an option to download several popular streaming apps. It is filled with bloatware that you cannot delete and bogs down the system. Overall do not recommend this TV in the least, would be better off using a Roku device on the TV.

Our 75 inch tv only lasted two years. Never had a tv only last two years. Manufacturers should not be allowed to make products that do not last more than a couple years. One year warranty is a dodge and a lie. We should not be forced to buy crap then eat it because the company did not disclose known issues. This is planned obsolescence at its best. Work around the law and act like it is good business. Vizio knows there are issues and have a Class Action lawsuit because of them.

I have barely had this television for a year, actually trouble began two weeks prior to one year. It constantly loops with updates and starting over. It will not shut off with the remote. I have to unplug. I have talked over this issue with the technician (Oh Brother!). Same stuff over and over with different people all from out of the country. Now I am told that I cannot get a refund or another television because I bought it at Costco. Supposedly another person to call after this issue has been corrected on their end. Horrible service and accountability. How hard is it to replace or refund the television. People I spoke to nice enough but no real help or answers. Really really unhappy and I will warn everyone not to buy their products as they do not give good customer care and back up their product.

Just like another recent reviewer, I've got a Vizio TV with SmartCast that is useless. A recent SmartCast update is causing a looping situation of TV shutting down after 1 minute, then restarts. How about a class action?

I bought a TV on Jan 27. On Friday 9/2 Vizio sent an update that rendered the TV useless. It's in a constant loop of restarting. Every day for the last 10 days all they want to do is have me troubleshoot the TV. I'm tired. I haven't had a working TV in 2 weeks. And it's under warranty. They won't give me my money back and they won't give me a new TV cause they're convinced they can fix it. All I want to do is watch TV. And I can't. All I want is my money back. They suck at support.

I bought my 58 in Vizio V-Series on clearance on July 23, 2022 I plug it in and am using it after 2 hours a group of white lines go up and down the screen so I call customer service and they helped a lot at first. I sent a picture of what was wrong and a picture of the receipt to prove I had just bought it that day. They make a service request and tell me that the tv will be shipped in 12-16 business days after 16 business days they tell me that there are delays so it's going to add another 5-7 business days. I moved into my college dorm on August 20th and the tv still wasn’t delivered so I had to change the delivery address because I was moving out of state. They tell me it's changed and that it should be shipped on the 21st. I get a delivery date for September 2nd 2022.

Purchased Vizio 58" Class - V-Series - 4K UHD LED LCD TV. I failed to purchase extended warranty. Vizio performs automatic firmware updates. The latest, literally, killed the tv sending it into black screen. Nothing attempted by Vizio technicians worked to recover damage done by them through this intrusion, unsolicited update. Because I had no warranty, they abandoned my issue, leaving me cold. The tv was great until they performed this program update of the firmware. Now I have nothing because of them.

Do not waste your money on a Vizio TV. It is always asking me to reset, re-register, can't access right now, working on it. This TV is only 8 month old. What a waste. Always have to unplug, wait for 5 minutes, reboot, maybe it will work. At 76 yo this is way tooo much.

I regret purchasing this Vizio TV, I’ve never had such a bad experience with a TV in my life! The sound is terrible, if you gently move the TV at all, you have to reset everything including all of your passwords for Netflix, Paramount, etc., it is taking up so much of my time, I’m about to smash it on my sidewalk and buy another brand television! I will never purchase a Vizio TV again and I will let all of my friends know how bad they are!

Vizio 50" Class-V Series 4K HDR Smart TV V505-J: TV purchased brand new Oct. 2021. Continue to have ongoing sound issues. Now the screen is blank and there is no sound on the Smartcast or my cable! My case has been submitted. I have to wait for the repairman to receive a part that may/may not correct issues. Customer Service is average. Of course, you have to turn tv off/on, unplug, plug in, turn off/on router, etc. How long will I be without a tv?! This is not what I expect when I purchase a brand new television... Less than one year old...

Nice pix, nice sound, sadly they have removed all autonomy of a TV in the home as it connected to internet. It forces ads, their sales features & discourage DVD use & antenna. They have full control of TV. Won't recommend or purchase in future and will disconnect from internet soon.

Not even a month after I purchased this tv is it horrible. The remote glitches (when I turn the volume up, it just keeps turning up by itself until it hits 100). The internet does not connect, no matter if I reboot my tv, or factory reset it (or unplug it). This television is the worst tv ever. Not to mention, no apps work because every time you click the home button, the tv just keep saying 'cannot connect or no network setting' even though it is connected to my wifi. I then have to reboot it to have the home screen work. REMIND YOU, THIS IS ALL BEFORE THE INTERNET ON THE TV STOPPED CONNECTING TO IT. I am over it. I cannot even return it and I am out $500 and a faulty tv. I hope they get sued.

I bought a brand-new large screen Vizio TV and it died within seven months. I called to get it replaced and they sent out a repairman to completely change out the guts and replace the motherboard in which it died within another 6 to 7 months. I definitely don’t recommend a Vizio and then when I called to get that replaced again they won’t do it. I feel like a $600 TV should last more than 6 to 7 months.

I wish I knew that Vizio tvs are not capable on accessing the internet via browser. If I knew I would not buy one, I did call customer support trying to return it since if was more than 3 months they refuse.

We purchased the Vizio V-Series 65 in. Class 4K HDR Smart TV V655-J09. BEWARE - After a couple months of using it occasionally the screen is GREEN from the middle to the bottom. Every time we turn it on, we see this screen and need to turn it off and back on. This is horrible and Vizio customer service manager was condescending and insulting by asking us how long we have worked in the TV electronics area, and that is saying nicely. We are a veteran family of over 20-years and worked in the electronic area for most of them. Their policy is that they must troubleshoot the issue before taking any action to fix or replace so we are stuck with a DEFECTIVE TV. Waste of money and time!

Only reason why I gave it a 2 star is because of the first 10 months I owned the tv. I bought a 40 inch Vizio TV about a year and a half ago. I was super excited since it was a smart TV and had the option to cast my phone to it. Also thought with it being a smart TV you can go to the App Store and get the apps you wanted, you can’t but being able to cast my phone to the tv solved that solution. The TV worked fine for about 10 months.

Upgraded our 60 inch Vizio for a HDR 75 inch smart TV. Better picture and more options over our 8 year old Vizio. Well that excitement lasted 3 weeks, starts out slow having to unplug the TV from the wall once or twice a month to either get the picture back, be able to turn off tv, connect to internet, watch movies, gaming, basically use the TV. Well just past the 90 day return policy and now up to minimum 5 times a week having to due a hard reset to get this thing to work, 3 times in the last hour. I don't know what happened to Vizio, had such good luck with last TV. Over $800 wasted. Do yourself a favor, don't walk, run away from any Vizio product you may be considering, Junk, headache, boat anchor,. Friends don't let friends buy Vizio. Not too happy with Sam's Club either as a member of 28+ years for selling this crap and then refusing to help resolve issue. The Great news is I have a 3 year warranty on this excrement.

I just bought the TV. Did not noticed it cannot be unplugged from the TV itself. One has to unplug from the wall. It is located in my book shelf (8 feet tall full of books) I had to remove everything out to plug it on the wall, and put back all the books. After one month, it won't come on, told to unplug to reboot. Turned the TV around to unplug and realized I would have to remove all the books turn the furniture to the side, and so on. It is not a keeper. My Samsung needs to the unplugged too (I guess all of them need it now). I am 72 years old, even if one has to go down on their knees all the time to reboot, unplug and plug in, it is a joke. I am done with TV's, there is nothing to watch anyhow. Buy books!

I am constantly having to unplug the tv and plug it back in because it freezes. The remote doesn’t work most of the time. In particular, after watching satellite tv, I can’t get it to do anything and have to unplug it to turn it off. I can’t even turn it off from the switch on the tv itself. Vizio support tells me there is a bug in their remotes? The tv hutch is permanently away from my wall now so I can reach the plug. It’s been a very disappointing experience and I’m out $1000 for purchasing this brand. Will never buy Vizio again.

I hate this tv and remote! I have a Vizio 24 inch and this tv lags so bad! I can't stand the remote to this tv, half the time the buttons don't work. I can't turn it down, pause it, do anything! It's so annoying!!! I don't know if it's the tv or these cheap ** remotes. Don't buy this product. I also have a 50 inch Vizio in my bedroom and it does the same freaking thing!