Sony TVs Reviews

I bought this Sony 50" Bravia Google Smart TV July 2025 to replace Samsung. The tv itself is ok. A lot of reflection in screen, I don't care for all the pop up adds, it does glitch some. What is the most frustrating is since last July we have not been able to get our Denon AV S960H 2021 to stay connected properly to the Sony. The prior samsung worked great with the Denon surround system. This unit will interface properly for a day, a week and one time it went a whole month. It will drop out and revert to the tv speakers for no reason. Multiple phone calls to both companies, multiple hard resets, new eARC HDMI cable, nothing has worked to keep the two playing together permanently. So sorry to have bought this unit.

I just bought the new 85 inch Sony Bravia 5 mini LED and it is the worst piece of garbage I have ever owned! All my older cheaper TVs function better without resetting constantly. You will never be able to set it and forget it with this TV. Too many things go awry, change without notice then you got to go back and reset everything over and over and over again and that's the least of its problems. Just trying to get a good picture is pretty tough too. And I bought it on the Sony name which now means mud to me. No more Sony anything for me.

My Sony tv is 5 year old. It had a complaint regarding sound. The service operator told that its speaker got complaint and needs to be replaced. It had taken from my house for 2 months. In between the service operators called us and told that our TV repaired and demanded to rate their service as excellent. We did the same. After two days he told that parts are not available since it is a five year old tv. And recommended to buy a new one. I recommend never to buy this brand. Its parts are unavailable soon.

I can not believe how slow my Sony is. The processing power is crap!!! My JVC and Phillips, that cost a LOT less money, put this Sony bravia piece of shit to shame. Sony is just a name now, they are NOT what they used to be.

I purchased a Sony Bravia 65” OLED TV under 2 years ago. Had an issue with the picture. Cannot be fixed. Stayed in the phone with customer service for 50 minutes and was passed to 4 different people. Last I heard is that they would get back to me. Of course I have heard nothing since and it has been 3 weeks. 2200 for a tv and i have to toss it in the garbage.

Richard was EXCELLENT!!! He talked me through the steps to get my Sony 43" UHD TV working again!! Thank you!! I have been dealing with Sony Tech support in El Salvador, (yes!) Central America....what a process!! Ugh! :( He took a few minutes to explain what had happened....now I understand. He also gave me a number for Sony tech support in the US!!

I purchased a 65" Sony Bravia TV and it did have great picture, but within a year it started turning off randomly and progressively got worse until it was unusable. My attempts to get it serviced and/or replaced was the most frustrating, time intensive, and in the end futile experience I have ever had with customer service for any electronics company. I have never had a tv last less than 5-10 years, so if you have any interest in longevity and efficiency with your own time, I highly recommend buying from a different brand.

So, to start this off, I’m usually a Samsung guy. However, Sony had a good deal and I was told by a Best Buy employee that it would be comparable to my Samsung that I wanted to replace (with a newer Samsung). However, my Sony Bravia is very glitchy. Anytime I’m trying to watch sports, it’s very skippy. My living room has some light, but I wouldn’t say a considerable amount. With that, my tv is very hard to see in sunny days. The tv is ok, but it’s not even close to my Samsung. Step it up Sony. Will never buy a Sony again!

Sony has long been my go-to brand for home electronics. Every product I’ve owned - until now - has delivered years of reliable, high-quality performance. That changed with my 2020 purchase of the 55-inch XBR55X90CH LED TV, which has been a rare and frustrating disappointment. Over time, the screen developed blotchy areas that are especially noticeable in bright scenes. I reported the issue to Sony while the manufacturer’s warranty was still active. A technician reviewed photos I uploaded and concluded that the problem was likely caused by foreign particles entering through the TV’s rear ventilation and settling on the backlight. I challenged this assessment, providing a detailed explanation of the TV’s clean, controlled environment - one that could not reasonably have caused such an issue. Despite this, Sony reaffirmed their original decision without ever sending a technician to inspect the unit in person.

I had been lusting after a SONY Bravia 7 for months. After reading reviews from highly trusted internet sites and watching as many YouTube videos as I could, I decided to go with the Bravia 7--and wow! I'm blown away. After deciding both the Bravia 8 and the flagship Bravia 9 prices were too steep, the price at several outlets had dropped the Bravia 7 to what I considered to be a more-than-reasonable price for SONY reputation for quality and customer service. Out of the box, the standard settings were impressive without fiddling with tweaking, although I did up the brightness to my taste. Watching fast-motion content (like sports) was outstanding.