Sony TVs Reviews

I purchased a 65" Sony TV a little more than five years ago but I've repaired it twice and now again for the third time, I've gotten the blinking lights of death. So there's a red light that appears and it blinks three times which indicates that your TV will no longer work. Apparently, it has something to do with the motherboard, but regardless of the problem, the thing is a piece of junk! I have less expensive TV's that do more and have lasted longer with no problems. With Sony, you also might not be able to get all the latest apps like AppleTV. Anyway, don't do it!!

Bought Sony XR75X90CK 11/28/22 at Costco. Also received additional 5-year service/warranty from Allstate. TV started to have network connection issues in June, 2023 - about 5-6 months after the purchase. Called Allstate to replace TV. They stated that their "warranty" does not cover the period of OE warranty which the 1st year. Called SONY. They sent me to tech support to troubleshoot. Ran their routine - no help. At the end I was told to do a factory reset and see what happens. I was also told that if it does not solve the problem I could select to replace my TV in kind. It did not help. Called Sony again. Explained the situation and requested replacement. I was sent to some very rude Customer Support lady that was not helpful at all. Hanged up. Called again.

Purchased 5/15/2021. Used daily for average of 12/hrs per day. Yesterday self-shut down and 5 red LED lights began blinking. Tried Sony site's recommended fixes. None work. I'll be calling a Best Buy Geeks Squad site to enquire cost of coming to residence to repair and what I'm on hook for should they be unable to repair. The fact this is all over the Internet as a recurring problem for over a decade now with Sony TV (all models) is mind-blowing to me. I spent 16 years working in Japan. Deliberately purchased this product because of known quality brand name. Did not bother to check on-line prior to purchase. Stupid me.

Bought Sony Bravia TV in 2019. My brother also bought one. He had to return his to store within a couple weeks as the color display was way off. I had to use warranty within 3 months as my TV kept shutting off. Technician replaced motherboard, however, TV continued to shut down by itself, but it would restart. After 3 years, the TV shut down completely and could not be restarted. Sony Support was no help and they do not present options when it is obvious that they have sold a bad product and I have had trouble since the start. I once considered that a Sony Bravia was a step above and a great product but with the above knowledge and poor support, I will not buy them anymore.

I have to say that this is the worst online store it can be, but I didn't see any reviews online. Need to put it here so that somebody can see my experience buying a Bravia on the official website.

Don't buy a Sony. They are total garbage now and won't last even 2 yrs. I ended getting an India call center and 23 emails later they still denied valid warranty claim. They basically stole $329 dollars from me and can't answer any detailed questions. Total idiots now are paid by Sony to find any reason to never honor warranty. Sony outsourced their support to India & Philippines. Also Best Buy scams you for $200 warranty when it's really one year because they start counting on day of purchase. Worst experience of my life dealing with 3rd world liars.

Four years ago, I purchased a 75-inch Sony Bravia TV. I was delighted with the picture quality. We paid nearly four thousand dollars for what is now worthless. Unfortunately, the television no longer has a picture, and Sony does not make the part to fix it. Best Buy, the company that sold it to us, charged us 100 bucks to tell us there was nothing they could do. I am angry that a company can build a product, sell it in stores like Best Buy and provide no support.

I’m only giving 1 star because I can’t give zero and leave a comment. I Purchased a Sony tv less than two years ago, have had non stop technical issues with it. Now, the wifi board is broken and requires a service tech to come to the house. I will never purchase a sony product ever again.

Bought a Sony TV from Best Buy and even bought a extended warranty with it. 4 and half months after extended warranty expired TV broke. Neither company are willing to do a dang thing. Keep telling me to pay for a TV repairman to come look at it. Nope not a dime more of my money is going to go to Sony or Best Buy!

I bought my TV new in November 2019. I started having problems with the sound going out and was told to unplug an replug the set back in again. It worked, but then kept doing it many times a week. I called support - did every thing they asked including a factory reset. Nothing cured it. Now, when first starting up the TV in the day, the screen flickers, goes white and then has a popping noise before the picture comes up. I have been trying to get this remedied since March 2021 when it started. Unfortunately, Sony has a one year warranty. Really? On such an expensive item and a company that has been pretty reliable? Not anymore. They could do nothing for me. Not replace it - no money back. Nothing. Sorry Sony, you lost a customer. Going for a different TV. Your company can afford to do good customer service and because you didn't in my circumstance - I'm leaving you and your products.