Sony TVs Reviews
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About Sony TVs
Sony develops a wide range of consumer electronics and entertainment products. In addition to cameras, televisions and audio equipment, Sony offers gaming consoles and software. Since its founding in 1946, the company has expanded into the music and film production industries.
- Excellent picture quality
- User-friendly interface
- Good value for money
- Frequent technical issues
- Poor customer service experience
- High repair costs
Sony TVs Reviews
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Reviewed Jan. 17, 2017
SONY KDL32W600D 32" TV - I bought this TV at Best Buy in August 2016. TV worked fine until this morning. I had purchased an extended warranty at Best Buy so I called the Geek Squad for support. After 3 different transfers I was told that as the TV was still under warranty so I had to deal with Sony. The agent transferred me to Sony but to repairs not support. After some time on hold I spoke to a man from South America who had great difficulty communicating with me. After 30 minutes I was transferred to another more senior tech person who had me do all the same things as the other guy plus a few more without resolving the problem. I had asked at the beginning for a tech support house call but was denied. Finally the second guy said that it was clear that my TV was not going to work so as it was cheap I.e. under $500 they would replace it. The order would take 7-10 days. I could not go back to Best Buy to get another one. They had to ship it to me.
As it turns out I am going south for 2 months so I would not be here when it would arrive. I asked to delay the shipping until the end of March when I would be back. Alas this request was too complicated for Sony to handle. The only option was for me to call them in 2 months when I return to go through the story again and get them to refer to my file and then they would order the TV for me. I wasted 90 minutes today and I suspect will have to waste another considerable amount of time in March to get the TV replacement. Sony clearly does not value its customers time. I should have bought from a different company.
Reviewed Jan. 13, 2017
I purchased a Sony Bravia KDL-W600D in July 2017. It had dark semi-circular blemishes at the top of the screen (about ~ 10 sq inches), received a replacement (KDL-W650D). That TV randomly shut down of its own accord. Sent back and got a replacement. The replacement has dark semi-circular blemishes (about ~ 8 sq inches), so that is being sent back for a same model replacement. I.e. I have now had three malfunctioning "new" Sony TVs in the past 6 months, and am awaiting a fourth. This is in stark contrast to a Sony Bravia TV that has functioned beautifully for the past 13 years. Quite frankly, I feel Sony should refund me the original purchase price so that I can purchase a reliable brand.
UPDATED ON 01/24/2017: I have now had 4 replacement TVs, 1st one screen blemished, second one randomly turned off, 3rd had blemish on screen, 4th one was totally smashed up. After much time on hold and many phone calls, managed to get a refund on the purchase price however they would not cover the tax, therefore I am down $40, compounded by this endless replacements. Then I had to fight with them to get them to send a box to return the final replacement for a refund, which will take from 6-8 weeks. I am being punished for buying one of their CRAP TVs. I am never buying another Sony product and advise you to do same, otherwise all the best.
Reviewed Jan. 9, 2017
I made called to a Sony customer care number at 18001037799. One lady received my call and as I am not clearly audible to her, instead of pleasing me she scolded as I am working under her. As a nice customer I didn't react and going to a network area continue to deliver my problem. But after this also she's having enough of ego, she's talking in a same way. Then after I want to complain for her I did a live chat with one man named "Gagandeep **." Instead of delivering my concern he took mine information and closed the chat... This ridiculous type of customer service provided by SONY I never expect...!!
Reviewed Jan. 9, 2017
I purchased a sony XBR 75x850c 4k 3D ultra TV September 2015. It was installed November 2015 by the recommended agent with new accessories. I was referred to a specific cable carrier that offered services to accommodate all of the features of the unit. After multiple attempts and trouble shooting with Sony customer service the unit would not function as described. I was told the problem was with my cable carrier or my receiver. DirecTV had their installation technician with a supervisor verify that all HDMI cables were compatible (ultra 4k) and connected to the correct inputs. The TV failed to operate in its illustrated function (4k) instead notifications continued to display "this TV does not support 4k service".
The default was then directed to my receiver (Onkyo tx nr 3030) which was recommended for this TV. Onkyo tech service failed at every attempt to find fault in the unit from trouble shooting and recommended I send it in which I did twice, at this point the TV is rapidly losing its functions. Sony customer service told me I couldn't expect a full functioning unit. A software update was completed that was currently in process for this specific model and they couldn't tell me exactly when that would be. There was a notification on the TV indicating software update would be initiated after 12/2016.
I called customer service 01/04/2017 inquiring about the update and they requested proof of purchase, I received an email confirming receipt of proof of purchase when I called to follow up in search of an anticipated time frame of this alleged system update. I was told to send the unit to a service center and since the warranty by now had expired they would participate in the cost of repairs. The TV never functioned properly after installation nor was it referred to go to service after trouble shooting and tech service was unsuccessful, nor was a Sony tech sent out for an evaluation.
After speaking with the service repair center and conducting over the phone trouble shooting he immediately determined that my HDMI control board was bad for starters which would prohibit 4k functions that was unsuccessfully attempted after installation and the part was extremely expensive. He also informed me that Sony has never (with his company) done a warranty claim on a HDMI control board. They would exchange the unit which suggest that there have been multiple HDMI control board issues with this model. Research confirms that HDMI control boards have no history with early issues on other models.
This unit has been discontinued. I was further told by the sales man this was a 75" TV as I requested however the receipt I was sent from Best Buy 7600 cicero, Il 02/02/2016 indicates 70". In an attempt to add my receipt I get a "file type not allowed " error message. The order number is not identified on my receipt only the delivery order number. I am limited to forwarding the receipt via email. I welcome any response and appreciate any direction offered.
Reviewed Jan. 4, 2017
Terrible customer service. I have supplied them with all the information they requested and pictures of the wrong supplied touchpad remote that was in the sealed tv box and a bill of sale and they refuse to send me the correct part I paid for. Totally unacceptable and will never purchase another Sony product.
Reviewed Jan. 3, 2017
Sony Bravia XBR55X930D Ultra 4K TV - Lines on screen. After only 7 days I started seeing lines on the bottom of the screen. After 2 weeks it only got worse. Sony is replacing the TV but here is my take, after reading all of the negative reviews on this TV why isn't someone filing a class action lawsuit against Sony? I didn't buy the LG because of the open boxes (returns) I saw on the showroom floor. I asked the sales rep who made the most reliable TV and they stated it was Sony. I now fear that this TV will be my biggest headache in the months and years to come. Sad that a company that once made the best TV's is now shipping crap!
Reviewed Dec. 31, 2016
I have spent a great deal of time on the phone yesterday and today with Sony and Best Buy, where I purchased a 65" Sony 930D in April 2016. My $3,500 TV has no power. Sony acknowledges there is a DEFECT with this television. However, rather than sending a service tech to examine the problem, they require that I first replace the AC adapter, which they will send me. They will not reimburse me for the cost of hiring someone to install this part to see if it will restore power to my television. My TV is wall mounted with all cords connected to a surge protector in a very heavy media console. I am a 68 year old female, unable to replace this adapter myself. Further, there is no guarantee that a new adapter will work. What sort of warranty service is this? What sort of company is this?
My son's 70" Sony TV (now discontinued) had a warranty problem during the past couple years that resulted in Sony paying $4,000 to buy back his TV. He was required to sign a non-disclosure agreement. He has not violated his non-disclosure agreement. I personally witnessed the defect (a large white line through the center of his TV). I admit that I ignored this problem when I opted to buy a Sony TV. I thought my son's problem was a fluke. However, I can no longer recommend a Sony TV to anyone. Such a disappointing experience.
Reviewed Dec. 26, 2016
SONY W65D Privacy Policy - I am a Newbie in this forum so I would like to know if this page is actually monitored by Sony TV or its affiliates. If yes then would you be kind enough to answer the following questions: Every time I want to access my streaming content I always have to accept the privacy policy by clicking agree. It's a bit nagging if you actually think about it. Why can't I just accept it once when am setting up my TV? The privacy policy is not readable. Please see screenshot of how it displays. Attached is a screenshot of the system information as well for your reference in case you might need it.
Reviewed Dec. 21, 2016
I purchase the TV at Best Buy. After 3 month the TV don't work. I call Best Buy. They tell me I have to contact Sony and they tell me I have to wait 3 week to get the part. Please do not buy nothing from Sony. They are the worse brand you will ever buy.
Reviewed Dec. 15, 2016
I purchased Sony Bravia LCD TV 32 inch before 4 yrs back. Now suddenly TV start giving double image. When I ask to customer service representative he just taken photo and taken service fee and told me it's display problem and need to change the display and it will around Rs.15000. "I will send you estimate", but still date I didn't receive any estimate. That person came to collect service fee only. Very very worst experience and very very worst brand.
Reviewed Dec. 15, 2016
I have problem in Sony Bravia 70 inches TV. I had proud on Sony TV and other product but now I am frustrated with Sony. Now I will not buy any Sony product. I bought before 30 months ago only and got problem like red blinking and couldn't start TV. This problem should be fix; otherwise I will go to consumer protection act. Such costly item need maintenance within 30 months? I need resolution as early as possible.
Reviewed Dec. 11, 2016
I bought Sony WD655 in October. I'm so massively disappointed that I promised not to buy any Sony product ever again. The picture quality is medium but other thing disqualifies this TV - when moving the picture is shivering so badly you can't look at it. SHOCK. I've reported this and demanded a new TV - but they told every one of this kind is the same. I wanted to give it back. They ignored me. This TV is total rubbish. Don't buy it!
What does Sony say? That the reason is 50 Hz matrix. It's a 'slight' shivering and everything is perfectly OK!! What **. They advertise it as Motionflow 200 Hz, with X Reality PRO and other stuff. Sony is more expensive than others. This is such a disappointment. One more time today I tested old LG, 42LA640, economic, typical TV. It is so much better and it was for 2/3 price two years ago. Sony is dead to me now.
Reviewed Dec. 6, 2016
The last time I bought a sony product, I was suppose to get some free movies. Now here we are again 8yrs later. I bought a 4k tv with promo of 120.00 worth of 4k movies on the 11/30/16. I hook up the tv and sign in for promo and got nothing back, no reply. So after kids left from visit, I called sony customer support and after 30 mins they give me a number for SPHEcomsumerS@sony.com 800-860-2878. They stated that promo ended on 11/05/16 and nothing they can do about it. And that BestBuy should have notify their staff that the promo had ended, and not to promote it. But that is not what happened. They were still and so was other stores like fry's electronics on that day.
Reviewed Dec. 1, 2016
I called to ask about connecting my mobile wifi to my smart tv. I spoke to two people. The first transferred me to the second. When I asked how to do this, he very abruptly said it can't be done with a Sony smart tv. I told him I heard it was possible and would like to speak with his mgr. He said no. I said "you won't connect me to your supervisor" and he said "no I won't." I asked for his name and he said no. Worst customer service ever. Since I just bought the tv at Best Buy, I will be returning it for a better tv and customer service experience.
Reviewed Nov. 23, 2016
I have purchased Sony LED two years back. One day it stopped working so I called to sony customer care and they assign the call to me nearest centre, however their technician visited to my home and said motherboard got damaged so needs to be replaced. I agreed and whatever the amount he said I agreed also. So he given surety that same will be done in 4-5 days. Now 20 days past many calls to sony call centre, sony service centre. Every time they are answering "within 1-2 days it will be fixed". This is worst experience. Every time their answer "this part does not manufacture in India so it is coming from other country". Even they dont know the timelines. Nothing, nothing. Also they are saying that we will call back but no call. Very worst services. Also if they can't give the any part in market why they are selling the TV?
Reviewed Oct. 26, 2016
Sony Bravia KLV-32R422B LED - Worst Experience after buying Sony LED. Just after 2 year of Purchase, its display went blank. Technician says, "You need to change the panel", and it will cost me 13000 rs. I thought Sony is the best in LED market, but today my feeling got hurt. Worst LED manufacturers! Don't buy this product.
Reviewed Oct. 25, 2016
In 5 to 6 years with this LCD tv of your sony this is terrible effect of it. The screen was responding and disappear its layer without any accident. It was automatically. It is harmed and the screen was showing falling off. Its LCD layer was affected. Pls... Help us to replace it or changing this device. Thank you.
Reviewed Oct. 22, 2016
My TV has been nothing but problems. Can't connect to wireless. Have done everything possible, all other devices connect but it can't. Can't stream so why have a smart TV. I have tried complaining to Sony and they just blame AT&T. Horrible experience.
Reviewed Sept. 23, 2016
I had bought a Sony LED Bravia 46" TV believing that it is a good brand and I will never face a problem with the product. I have bought the TV for the amount of Rs. 85000/- in November 2013 but recently the screen panel is shut down on its own. The product has never been mishandled or it has never gone through any external impact and one day it stopped working. On contacting the service centre and Sony management through their mail sonyindia.care@ap.sony.com they are suggesting to pay Rs. 30000 to just repair the product which is more than 1/3 rd of the cost of TV. In that much amount I can buy a new TV of other good brands also. But the issue is that with no fault at our sides, the so called branded Sony Bravia is of no help and it is just shirking off their responsibilities as the product is definitely having a manufacturing defect.
I have read many of the complaints regarding the same product on internet. Sony is now just spending a lot of money on advertisements and marketing, if it would have just spent a third of this money in improving its technology and providing better consumer satisfaction, it would be good for the company but unfortunately, the company is surely going down and of no use. In fact I think instead of spending that much money on just repair of a dumb box which has no guarantee that it will work for even 1 day or 2, I should just resell it and buy a new one of other brands. The experience with Sony was so pathetic and frustrating and I would definitely suggest all the people that never go for Sony products, as they just not worth it and also there are a lot of manufacturing defects in their products.
Reviewed Sept. 22, 2016
Smart 4K TV 55" XBR-55X700D - Upon receipt of my new TV, I discovered two things. #1 Sony infrastructure was not set up to support the new model yet. The TV searched and searched for software updates it could not reach. After 2-3 people on the customer support line, I learned the Sony server to provide that was not even set up yet. Plus I could not register the TV online for warranty purposes, because the new model was not available as a choice to register... nor could I enter the model number manually.
I was instructed to download the update online to my laptop, unzip the file, move it to a thumb drive, plug the thumb drive into the back of the TV and update that way. The TV would not recognize my thumb drive, which was a 32GB. I was then instructed to use no bigger than a 4GB thumb drive. I had to buy this before I could proceed. SO, two days later, the TV did indeed recognize the smaller drive and the software was able to be updated. Hopefully the automatic updates the TV looks for on an non-existent server will have something to actually look at soon. Selling a product before all the support infrastructure was in place was just dumb.
#2 Screen defect. There was a section along the left side of the screen about 5" down the side of the screen x 1" into the picture. This defect looked like a flashlight was shining onto the screen which completely washed out any picture or color. It was very distracting during darker scenes or displays on the TV. I sent pictures to Customer Support as asked. I was told they reviewed the pictures and engineering determined that the TV was "working within specifications". Really... they specify a defect like that is AOK? Wow. Luckily I bought this TV through Amazon. On all the paperwork with the TV it says NOT to contact the seller of the TV with issues, to contact Sony. Well, Sony not only sold a defective product, they said it was OK and that was it. Amazon stepped up and replaced the TV. They can deal with Sony.
If given a choice, I will NEVER use a Sony product again. Quality and customer satisfaction are not what they focus on. I will say that Sony's response was fast and their techs were friendly. Past that, they get a giant fail. There is no excuse for a brand new product having flaws like this and on top of it for Sony to not make it right. Again, this review is about SONY'S FAIL. The seller Amazon was awesome.
Reviewed Sept. 15, 2016
Sony Bravia 4K TV 55 Inch - One of the worst experience with Sony both as a product and Service. The TV developed vertical lines in 3 years time and it took 1 week for the service centre to send a person. He comes and tells us that it is a Panel issue and needs to be changed. As though we can't make out. He comes and charges us Rs 230 for saying that. Then there is another bombshell that it would cost 70 thousand for the New Panel. What is purpose of buying such an expensive TV when it cannot last for a longer period. I feel that this is a design fault and have seen many complaints on this product. My recommendation is not to touch Sony products ever.
Reviewed Sept. 14, 2016
2 years back I purchased Sony led tv, now it is in repair. Sony company service men told that motherboard problem it cost 18000 rs... We purchased led tv by spending 50000 rs, thought that Sony is a good company. Please tell me for a common man can bear such loss... Why this company sell cheap products in India... if this happens in America what will happen...
Reviewed Sept. 10, 2016
I will never buy a Sony product again, the customer service is terrible. I have a problem with my new 70 inch TV shutting off. I called the service number and was told to hook up the IR blaster and that my problem would stop. (It did not.) I thought my problem was my cable box, after getting a new one my problem slowed for a while but did not go away. It started to get worse. Knowing my 1 year warranty was coming up I called the service dept. to get this problem resolved. After running through some test, I was told that I was covered and this would be taken care off. I was to wait for a e-mail from a repairman, to set up a time for evaluation. The next day I got a e-mail from Sony stating my warranty was up.
I called customer service again the next day, and that's when it started, I was put on hold for 30 min then it went to dial tone. I called back. Explained what had happened to me. I was assured this would be taken care off again. I was to wait for a e-mail from the repairman. The next day I got another e-mail from Sony stating my TV was out of warranty. At this point I am getting upset, I called back again and explained what has happened to me. I again was put on hold for over a hour. After calling back on another line I was told that dept. went home two hours ago! At this point I am asking for names and employee numbers. On several occasions I was denied.
I had asked to speak with a manager. I was told I have to remove my TV from the wall and take it to a certified Sony repair shop. I had explained I do not have time, or a box to put this TV in or a vehicle to haul it to a repair shop. I had explained it was delivered by two men and a truck. Unhappy with this solution. I called back trying to get someone different to help me, I was put on hold again and was transferred to play station troubleshooting.
At this point I am feeling very frustrated, I can not believe what has been happening to me. After cooling down and feeling helpless, I called back and was told, go online and find a certified Sony repair shop in my area and to take my TV there to be evaluated. I had asked who is going to pay for this evaluation, I was told that would be worked out. I went online to find a repair shop. There is only one in my area, one and a Half hours away, and they are only open Monday through Friday. The repairman says do not bring this TV to him. He needs a authorization from Sony to pay for this evaluation. I am still waiting for this problem to be resolved. Beware of the words. STAY ON THE LINE!
Reviewed Sept. 10, 2016
Bought an open box Sony from Best Buy. The sound kept kicking in and out making watching TV impossible. Hooked up the old set and returned the Sony. Best Buy did not have another one at that location so drove across the city to get a new box TV after we were given an open box price. 1st class action by Best Buy. Hook up the new TV. It works a while then that sound started kicking out again. Contacted Sony and they walked me through downloading programs. I am near computer illiterate first class ability to Sony techs at walking me through that. Worked for a while then kicked in and out again. Contacted Telus. A service employee came in short time, looked things over and updated our cable boxes. Problems solved. Everything has worked great. It's been over a year. No problems. I have never had such quick and awesome consumer service as these three companies. My hats off to every service employee I talked to.
Reviewed Aug. 24, 2016
I have purchased a Sony TV in January 2013 and it has only been 3 years and the television has started giving us terrible troubles. My Tv is a Sony KLV - 40EX430, Serial no - 3256859, CCC ID: 33003620. First we had noticed that the TV was switching on and then switching off immediately afterwards and the red link was blinking 6 times, to which I called your customer care and they were obviously aware of this issue and took a request complaint after which they sent a technician G. ** who looked at the tv set and said that it could be a panel problem and said that there was a backlight error problem and we need to replace the panel for Rs 9000.
So after that we had assumed that there would be no issues, but alas, I have started facing the same red light blinking 6 times again. We called the customer care and booked a complaint and the same ** person has told me that I would be required to spend another 22000 approximately to get this issue resolved. I had made a request to talk to a senior manager in the service department to Mr ** and unfortunately no one has returned my call yet.
On further research across the internet and YouTube, this red light backlight error seems to be a common error for many consumers of Sony and the earliest complaint that I could see was from 2008. It is appalling to see that a company like Sony, which is perceived as a great brand in India does very little to its technical faults and continues to sell these televisions in the market. I have looked up on YouTube as well and would like to register a formal complaint against Sony for not having resolved this issues in the last 8 years.
There are many low cost tips on how this can be resolved available on the internet, however they are very technical and not something that can be done locally by every consumer. I would like to know if there is a solution to this problem and will my TV be repaired or should I like many other consumers abandon my association with Sony and never recommend this to any other consumer or distributor?? I would like to talk to the senior manager of service to figure out the solution to my problem! I am hoping that somoene in the organization would have time to talk to a consumer or I would make sure that social media and everyone on my network never buys a sony product again. Expecting a response and a resolution!
Reviewed Aug. 12, 2016
SONY 32W670A LED TV - Being a Sony fan, it pains for me to inform you that not only I am in trouble with your product but also extremely disgusted with your service. It has been over a month that no action has been taken from your end. The same problem has occurred within one year after your replacement of LCD panel. Being a reputed concern of yours, it is rather unfortunate that you have paying your deaf ears to my request. Purchase Date: 03-12-2013. Fault Found & Service Request ID: ** (dated 08/08/2015). Fault type: display issue - red spot on screen. Fault serviced on: 14-08-2015 (LED panel) (A32V1) - replaced. Fault Found & Service Request ID: ** (11/07/2016) (same fault as earlier). Fault type: display issue - red spot on screen (same problem found earlier on 08/08/2015).
Reviewed Aug. 9, 2016
I bought a 70" Sony TV less than 4 months ago and have nothing but issues. The TV won't even turn on for hours at a time. I reported the issues a month after having it. They walked me through a "Hard reset." The issue never went away. I called to tell them I want a replacement. After 4 months of issues that no one should have with a brand new TV, I constantly get the run-around. It's impossible to get a straight answer and now they want to repair it. IT'S ONLY FOUR MONTHS OLD AND I SPENT THOUSANDS OF DOLLARS ON A PIECE OF JUNK. How can Sony not stand behind their product??? I will NEVER recommend Sony.
Reviewed July 30, 2016
We specified to purchase the Sony 52 inches Bravia LCD TV because of its name even though the price is higher than other brands. We thought it will last longer and better. Wrong. Starting 2 years ago, it requires "warm up" before the picture came on clearly. In the beginning, the WARM UP time is 5 min, then 10 and grew to 30 mins before actually watching TV. I think it's ridiculous. Now, even with warm up, the screen blinks and glare a lot while watch. I think it's bad for eyes. According to internet post, a LCD tv should last at least 16 years (60,000 hours) of usage. My last 8 years/6 years (while warm up started required). I will try to contact Sony, but the chances is slim according to some people's complaint. Very disappointed, SONY failed us, SONY is not good any more.
Reviewed July 21, 2016
We bought Sony keeping in mind the brand and worldwide presence, but disappointed. Just in 5 years, the TV screen is bulging and peeling off. This is an unique and very disappointing experience. This seems to be manufacturing defect and should be replaced by Sony to keep their customers happy. My Sony home theatre also had to be thrown as it was going bad to worse in 5 years. I will discourage all the prospective buyers to buy any product of Sony. In such competitive environment, Sony can't afford to sell low-quality products and retain market share. Kindly look into this.
Reviewed July 15, 2016
This TV has been NOTHING BUT FRUSTRATION from day one! First off, it had a major issue with my brand new TWC Aries Enhanced DVR where if you powered off the TV and then turned it back on there was NO audio. Sony support said it was Aries' problem to fix and TWC said it was Sony's problem to fix and in the meantime, every time I powered off the TV I had to finagle around to the back of the TV and unplug the HDMI cable connecting the DVR to the TV, wait for the TV to detect the cable was unplugged with a "no signal" message and plug it back in and voila, sound! Very Frustrating!
The last Sony firmware update on 7/06/2016 caused me to lose a paid for subscription streaming channel under Sony Select. The channel was simply gone as was the "More Apps" group it was found under. Therefore, I had to cancel my paid subscription. Very Frustrating! This TV WILL NOT stream from any Internet input to completion and takes roughly 3 hours to watch a 1.5 hour movie as it consistently reboots in the middle of the movie and returns to the 'Home' screen. Very Frustrating!
And then going back to your movie and attempting to fast-forwarding back to the spot where the TV rebooted is PAINFULLY SLOW as you have to HOLD DOWN the fast-forward button until you get there which drains the AAA batteries in the remote control; which btw should have been engineered with AA batteries not AAA, and then when you get to the spot in the movie where you were so rudely kicked out of, it may or may not start playing, more consistently not playing the movie at that spot but yet 'HUNG' and you can click play, pause all day long and nothing happens! Very Frustrating! When the volume button is pressed the entire screen brightens until the on-screen volume indicator goes off then the entire screen dims back to where it was and the TV's brightness is set to MAX, so how can it even get brighter anyway? Very frustrating!
I contacted the supposedly Sony "Dealer" who indicated they wouldn't take the TV back as I already had the TV past the return period and informed me to go to Sony Support! Very Frustrating! I've spent countless hours with Sony Support and had dismal results! Very Frustrating! After 4 months of use and 3 software updates this TV is worse now than it was with no updates!
I have been purchasing Sony products for 35 years and accepted paying the premium Sony prices as I've always had fantastic results with Sony equipment, until now which I am extremely disappointed. My speculation is the problem with this TV is Sony teaming up with Google as it is a Google Android OS, however, NOWHERE on the Sony box is Google's name in addition to the ad where I purchased the TV did not list Google's name so I paid no attention to the Android OS since it is an open source OS. I thought Sony may have tweaked the Android OS for their product. NOT!
In addition to these serious problems, the Bluetooth on this TV doesn't even support a pair of high-dollar Sony BT headphones! What a JOKE! So, you pay big bucks for a Sony product and it turns out to be GARBAGE. What's a consumer to do? I'll tell you what I'm going to do, NEVER PURCHASE ANOTHER SONY PRODUCT AGAIN!
Reviewed July 13, 2016
I bought a 65" sony bravia sep 2015. Hdmi has broken twice. Once in May 2016 and the other in July 2016. Every time it rains and thunder not even close to my house the hdmi breaks. They send a tech out to change the motherboard. But I think one of the problem is that the hdmi are all on the same board. Otherwise you switch to a different hdmi port with no problem. Just call a tech. But you still have hdmi picture. The tech told me he changes at least 10 a week. Maybe not a good tv for south florida. I left sony a message to see what they're going to do about it and they have not call me yet. Also have two ps3 for 8 year know and was plug into tv when it happen in may hdmi broke. Put in my other one when they fix it and know that one broke. Thanks sony. I am ** out of luck. Or am I?
Reviewed July 3, 2016
I bought a TV 4K 70x850B on June 15, 2015 at Best Buy. On November 2015 I started to have problems. First I would be watching a movie and it would stop and go to regular channels. It would do this regularly. I bought it at Best Buy. I went to them regarding the problem since I had the TV for less than 5 months. They told me it was Sony that had to take care of it. I called customer service. They got inside my TV and told me there was an update. The TV is on auto update, but they kept insisting that next month it would be an update. For 4 months they been saying that. Then the TV started to black out and it would have (Internet browser will be closed due to internal error).
Customer service kept telling me wait for an update. This went on for another 2 months. Finally they send a repairman out with new board. He put it in and the TV was fried. He called customer service and they told him they were going to replace it. It's now July 2016 and still waiting. It has been an absolute nightmare. I'm paying for a TV that does not work. They have offered me a TV that is used. I refused. I paid almost 3,000.00 dollars for my TV and they offered a used one that is on the marked down for 2,399.00
So I asked for my money back. They don't want to pay back my taxes. I told them they had to pay back the taxes. They told me they have to pick up my TV before they give me the money. Between all of this there has been numerous amount of hours on the phone, days of worked missed for repairman, hours of work missed for phone. Called and no solution. The hassle and headache this has caused me you really can't put it into words. I have even offered to pay for the difference but their difference is more than double. The price I paid for mine put together is more than what Best Buy is selling for a new model for this year. That's when I asked for my money back. SONY HAS HORRIBLE CUSTOMER SERVICE and no customer satisfaction. I threaten to take them to small claims court which I may still do.
Reviewed June 30, 2016
I had purchased Sony Bravia kdl55w950. Before completing a year, twice display has malfunctioned. I purchased Sony thinking it's high quality brand but what I found is it's a most worst brand. Please people don't invest in Sony. They charge more for low quality panels. And 1 more thing is inside the panel is LG made. I was shocked to see the LG made panel inside Sony Bravia. I don't know what to do. Goin for Sony was my biggest mistake.
Reviewed June 29, 2016
Problem SONY TV Panel is evident everywhere. Will give problem within three years. It's my experience and their service center support is very pathetic. Highly recommend not to think about SONY if anyone wants buy TV.
Reviewed June 21, 2016
Bought Sony xbr75x850c and cost me fortune. I regret buying this piece of ** tv. Not user friendly. No quick access to activate 3D. Before I can access the 3D on sync menu and when I updated firmware it's gone. You're such a big company you still dont know what you're doing. I hate this tv I'm going to return it. Get a Samsung or LG.
Reviewed June 17, 2016
Have been having an issue with our Sony TV shutting itself off then coming back on and it seems to kick off when the audio starts. It's very annoying, not to mention, we can't use our Sony. We only have one television in the house, and the only thing hooked up to it is a dvd player. We would like to know what could possibly be wrong with it. Have owned it since about 2010, but have only used it since 2013. Any help with what this issue is would be very helpful. It's been a great system up to the last several weeks because it will at some point stop shutting itself off and operate as it should, unless by now something has gone completely out, and based on other reviews I've read here, there are no replacement parts available for televisions that are over 5 years old.
Reviewed June 15, 2016
As of today our XBR55X8010C Bravaria UHDTV has been out of commission for six weeks with no hope in sight. Beautiful picture but six weeks after purchase from BB it goes dead. I know, these things happen. Since BB only has 15 day exchange policy we have to go to Sony for repair. This all started on a Saturday. After a 25 minute phone call proving that the TV is actually plugged into the wall and that it is really dead, they write up a service order.
On Monday I get an email stating that the work has been subbed out to a company for repair and that a replacement board (static recovery board) will be sent. The very competent tech arrives (who was apparently a sub-contractor to the contractor) on Friday and installs the board. Still dead. The tech says Sony ordered the wrong part and that they will have to send the correct one. He called Sony on the spot and told them about the problem. Monday, I call the tech and he said they are waiting for a new repair order from Sony.
I then call Sony and they say no one has reviewed my case yet and someone will send me an email. No email arrives on Monday. Tuesday afternoon (this is now 9 days since it went belly up) I get an email from Sony telling me that the part is not available and they will have to replace the TV as long as I can provide proof of purchase. So now, they are going to send out another TV by carrier and pick up the old one. My first issue is that Sony made a judgement over the phone of what caused the problem with the TV and didn't send enough parts. The second issue is that they don't have the part? In a current production TV?
About 10 days later a replacement TV shows up with what was supposed to be the "white glove treatment". They must have been handling it with boxing gloves because the screen had a nasty crack across it. So, I refuse the delivery and the trucking company takes it back. I immediately contact Sony and they tell me when they receive verification from the trucking company they will begin an exchange. I tried to get them to call the truckers directly, but they said no, they have to wait until the shipper contacts Sony.
Another nine days later I contact Sony again and still no verification from the shipper that the TV was returned. I raise holy hell and get a supervisor. Again I ask for a refund. The supervisor gives me two choices; I can request a special refund, which gets submitted to a special review board and takes a week. If the refund is approved it takes 4-6 weeks for them to cut a check. The second choice, to continue on the path we are on and try and expedite another exchange. Naturally I heard nothing. I have requested a refund several times but Sony refuses.
There are so many more calls and details that I could spend an hour here listing them all. I'm really disappointed in what used to be a great brand. While the customer service provide plenty of empathy, they are terrible at resolving the problem. Right now I am trying to figure out how to file a small claims action against Sony. Maybe I should sue BB because they sold me the defective set and they have a location here in my county.
Reviewed June 15, 2016
As we purchased Sony LED TV 2 year before by considering it as the best brand in case of LED TV. We purchased it on instalment due to its high cost and get relaxed for next 10 to 15 years considering it as a best in class. But after 2 years we faced vertical lines on our TV panel with multicolour. When we contacted to the customer care they gave us the number of technician. When we contacted to the technician he told us that the TV Panel has to be replaced and it will cost us around Rs 25,000/-. We shocked that this is the maintenance cost of a TV. This amount is out of reach for us in a very short period of 2 years, so I request to the company to replace it at free of cost, because it is a manufacturing problem and also because of poor quality of the product.
Reviewed June 14, 2016
I bought a Sony 46" LCD TV KDL 43W950C in Nov 2015 and paid about Rs 80,000/-. From day one it gave problems and finally within 6 months in May its panel (the front screen with all electronic circuits) got busted. The Sony Service Centre replaced it. It is now working but we keep our fingers crossed. Now we have completely lost faith in Sony gadgets.
Reviewed June 3, 2016
We bought a Sony Smart TV last year and until today it's been okay. The colors are great and it is visually appealing. We always watch a movie every Saturday night and the movies come alive thanks to Sony. It is an amazing product. We're very happy that we went with Sony and not with other brands. I've heard some don't last even up to a year. Sony is very reliable and durable. The quality of the TV is excellent and world class. If ever I needed a TV again, I would not think twice to buy a Sony TV. It is the best in the market. I don't think there is a TV that can match it.
Reviewed June 2, 2016
I have bought SONY BRAVIA model No. KLV-40R482B serial no. ** in the month of July, 2014. On 26th May, 2016, I have noticed that one small line appearing on the screen, I immediately call your customer care to resolve the issue. By the time 27th May the problem has escalated further, more lines appearing and shown hazy screen. Your engg. visited on 28th May, 2016. Told that the screen gone out of order and need replacement. I am surprised - note that the product of Sony which is known for its product, quality and service gone out-of-order in short period of time i.e. a major part that is its screen which cost @ around Rs.20000/-.
Reviewed May 27, 2016
I have a Sony LCD TV. Yes, LCD, not LED. I bought it for my PS3. I wanted to upgrade to an LED TV but since my old LCD TV was too expensive, I feel that I should wait for a couple more years to get the most out of it. I see a lot of other TV brands that offer the same features only cheaper. What I don't like about my TV is that it doesn't have a USB port and it's too bulky as compared to the old ones. I'll just replace my TV when I upgrade to a PS4.
Reviewed May 22, 2016
Had Sony Bravia TV for 3 years now. Shame we can't use it to full extent because there is no digital cable service available in our place yet. But my father enjoys watching movies on it and enjoys the 1080p capabilities. One thing I don't like about it is that you can only use Sony products with it. It would have been cool to surf internet and use it as your screen, but you have to buy a Sony-made chip or something to get it to connect to the wifi. It's something I wish it could do without, but as of now it's more than good enough.
Reviewed May 21, 2016
I am super amazed with the quality of Sony televisions. The first TV my parents bought was a Sony TV... They bought it a year before I was born, year 1984. I can remember still using it until I was in college. The picture is still as clear as it could ever be, although some switch buttons are already missing. Years later my mom would give it to my cousin. There was a problem with the volume but it still works after 20 long years...
Now that I have my own house I would have loved to own a Sony TV of my own but the TV I bought is cheaper and the salesman said it's the Go To when buying smart tv. The appliance center I also went to also does not have a Sony Smart TV the size I am looking for, but my mom owns a new (yes, you got it right) Sony TV, and she expects it to last as long as the one she originally bought.
Reviewed May 20, 2016
Purchased TV from Video Audio in Torrance on 1/2/16. I have already had 2 problems to date and they first said it was my HDMI cable. Replaced that and still have the same problem so now I am without my main TV for 3 days during the NBA playoffs. I thought by buying a Sony product that I was getting the best but I was wrong. I had a Panasonic for 7 years and never had a issue. What's up SONY?

Reviewed May 17, 2016
We have always had Sony TV's and currently have four in our home. We love the picture and sound quality and feel it can't be best. We bought a new Bravia a bit over two years ago and enjoyed the Smart TV capabilities. A few months or so into our ownership, the TV popped sharply and turned off by itself. My husband works with electronics and investigated. There was no apparent damage to the set so we made an assumption it was just one of those things. That has happened a couple of times since.
Today we attempted to connect to the internet and the internet connection failed. We could not get the tv to connect despite the fact that all of our other devices were connected and functioning well. We had a Sony technician on the phone who also tried everything and to no avail. The recommendation is to have the TV serviced. I'm so disappointed in this tv. For the money we paid we thought we were getting a top of the line brand and to have this only after a couple of years is ridiculous. After reading other reviews and finding that others have had the same issues as we have, it's doubtful we'll ever buy another Sony.
Reviewed April 27, 2016
We purchased a Sony 75" Ultra Smart 4K 3D TV (XBR75X850C) from Best Buy last November 2015 for $3,500. The TV worked great until about two weeks ago where a small pinhole light stays on all the time. Best Buy technician came out and conducted a TV diagnostics and found that a Green Pixel is frozen in the "ON" position. The technician said, "This is a Sony warranty issue." So we only had the TV for 5 months and already experiencing issues.
We contacted Sony's Customer Service representative and went through a series of troubleshooting procedures. It was very difficult to understand the CS rep due to a language barrier, but eventually got through the process. The frozen pixel still stayed frozen and the CS rep sent us to the technical department. They asked for the following information: provide your personal information including the reference number they provide you, attached 2 pictures of the TV screen, and what the issue is. I sent this information to them on 4/25/16 at: stvsp@am.sony.com.
I got an immediate email back saying Sony will contact me in two days. I got a call today from Sony, and they now want the Best Buy technician's report. I informed them that I will send it their way, but what about my TV warranty? The Sony rep indicated that they will not do anything until I send them the report. So in the interim, I'm staring at a bright pinhole light in my 5-month-old TV and it appears that Sony will not honor their own warranty to replace the TV.

Reviewed April 20, 2016
Bought this TV four years ago and already experiencing trouble with the display. When we turn on the TV, it takes a minute for the picture to fully display. Sometimes, only half of the screen would be shown and the other half would be pitch black. This is not the quality that we've expected from a global brand which parades itself as someone who creates top-of-the-line products. Of course the warranty is already over so we're just waiting for the TV to completely stop working and buy another set - obviously it won't be a Sony.
Reviewed April 4, 2016
Sony LCD TV KDL-46W950a such a junk product where company cannot take care of software issue. And expecting customer to pay the money to solve this software problem by replacing with brand new hardware. What more bad thing you can expect from a company.
Reviewed March 30, 2016
Sony 70" KDL-70R550A.... Pathetic piece of garbage. So my screen went completely dead a few days ago and despite a "service" chat and a transferred "service" call to Bangalore I'm left with a gigantic statue in my living room. Forget the sheer disgust that a "premier" brand or a company would even ship a product that according to the boards has such a frequent and terminal defect, but the customer service people who are fully aware that the Red lights blinking in a sequence of 5 means your LCD and thus the whole TV are likely shot, are trained not to reveal that.
I asked several times what 5 blinks mean (having already looked it up) and they wouldn't say so. Used the TV for 13 months...had it in storage for a year and then used again for another 8 months. $2200 down the chute and frankly the picture was never that sharp to begin with despite calibration. Just got a 3 question survey about my experience without any space to tell them what it's really like...also clearly by design. Avoid this company...period.
Reviewed March 28, 2016
Received as a gift. Tried to register product online as instructed. Would not accept password info. Called Sony Customer Service (if you can understand them) who said they can't warranty it as it was manufactured in 2012, even though it was purchased 5 days ago. There is NO U.S. or CANADIAN customer service, and when I asked (3 times) to speak with a supervisor, I was told they don't take calls. I asked for the agent's name, and he refused to give it. Back in the box it goes. DO NOT BUY SONY PRODUCTS.
Reviewed March 16, 2016
I bought a Sony Bravia tv which lasted for a whole month before the screen suddenly went black. I phoned the 1-800 number for at least six months trying to get my money back all to no avail. I could not understand the operator which was difficult to communicate my issue. The operator eventually made me go through the troubleshooting which was the second time and then told me to take it to the repair shop. Repair shop said Sony did not refer me to the repair shop. I went back and retrieved the tv and took it home. I then emailed the person at Sony to explain that I did the troubleshooting twice. I am waiting for a response. I will never ever purchase another Sony tv and hope people will research before buying.
Reviewed March 10, 2016
I can't believe all the good reviews! Our set only lasted 7 yrs. Apparently the part needed to repair it is no longer available. So after only 7 years, we have to invest in another expensive TV. Obviously, it won't be a Sony!
Reviewed Feb. 8, 2016
We have had our LCD Sony Bravia television probably 8 years or so. It has gone through almost daily performance and even through one major move across the country and yet performs as well as the day we first plugged it in. That said, being an older model it doesn't have the features we would like to have. When/if we are in the market for a new one we will look for those features in another television. Although we love our Sony, if the price variations as wide as they were when we purchased this unit (with Sony being frankly one of if not THE most expensive) we will go to another brand. The quality is outstanding but the price will rank high with us now that we are on a fixed income.
Reviewed Feb. 8, 2016
Some years ago we purchased a 40" Sony Bravia television. We thought it was wonderful, though it did seem to get quite warm. Several months later we were contacted by Sony and advised that the company was not pleased with the performance of that particular model and was prepared to replace it with a new Sony Bravia with a larger screen. Unfortunately we have a TV hutch that will not accommodate greater than 40". Sony then located a new 40" model and had it delivered to our door. The delivery people set up the replacement Bravia for us and carted away the older model. We have had our newer model Bravia for about four years and continue to be favourably impressed with it. We have never before or since experienced such corporate responsibility. Bravo Sony!
Reviewed Feb. 3, 2016
I purchased a Sony Bravia TV and was at first absolutely loving the TV. Then out of the blue the TV started shutting itself off. Called Sony, they said to try the hard reset with everything unhooked from the TV. That did not work. They tried to first blame it on something I had hooked to the TV then they said a local channel was emitting surge signals causing the problem.
My Sony Bravia still sits here unrepaired because Sony blamed everyone else so they wouldn't honor the warranty. I ended up getting a used projection TV (Sony), the lamp has went out on it. I am now at a crossroads because I am ready to buy a new TV and I love Sony when they work but God help you when they don't so I'm scared to buy a Sony. Many other brands have issues too. I have been online all morning doing research and ended up at this site. I wish Sony would have been a stand-up company and supported their customers because then this decision would be a no-brainer.
Reviewed Jan. 22, 2016
Purchased a Sony Bravia flat screen TV Model #KDL-52V5100 Serial # 8067713 in 2010. Have used normally for a family of 4, wall mounted. Suddenly getting bars across screen in last month. Repairman out, took TV and discovered that LCD panel needed to be replaced. Part is no longer being made (after 5 years?). When contacted Sony at 800-222-SONY I was told by "Oscar" that he could not help me and would not/could not get me to anyone higher up, despite my asking to speak with his supervisor/manager. Have been on all websites linked to Sony and have been unable to find a phone # or email that I can contact in order to ask for compensation, as I now have no recourse but to purchase a brand new TV.
I have purchased Sony products in past based on their quality and customer service, but looks like I will never purchase from this company again as they obviously don't want to assist their customers with product service. Hopefully their executives will start to learn about the dissatisfaction from their customer and do something about it.
Reviewed Jan. 16, 2016
I will never buy another Sony Product Again! 2 of my 3 Sony tv's are having major problems. As well as my Sony Playstation! I will never buy another Sony product again! I am 61 years old and have watched their products deteriorate over the past 15 years. At first I thought it was a fluke but after talking to other people, have found that they are having the same problems too. So my advice to anyone reading these reviews, Stay away from Sony! They used to be quality now they are expensive junk!
I currently have 3 Sony TVs, 2 currently are not working properly and have been told that they can be fixed, but have to send them in for repair. I can buy 3 new tv's for what this will cost. One set is only 4 years old, the other is 9 but is almost never used! Over a $1600 invested in the 2! I WILL NEVER BUY A SONY PIECE OF EQUIPMENT AGAIN. My Playstation quit after 2 and a half years! ** YOU SONY. YOU HAVE SCREWED ME ONCE TOO OFTEN!
Reviewed Jan. 11, 2016
I contacted Sony customer service back in November 2015. I explained to them that my television I purchased less than a year ago shows a red line at the left corner of the screen. They provided me with an Event ID # and ask that I take a video of the TV along with pictures of the back and front of the TV. On 12/2/2015 I sent an email as requested, of the video and pictures. On 12/3/15 I received an email from Milton (**) that they had reviewed the pictures I sent and a customer services representative will contact me within the next 1 - 2 business days with the results of their review.
On 12/8/2015 I sent an email back to stvsp@am.sony.com to let them know that I am following up as I still have not received a call or email in reference to my concern. On 12/17/2015 I contacted customer service and was told, I should receive a call within 24 hours from customer Service. On 1/8/2016 I contacted customer service again at 18775917669 and was told I should receive a call within 24 hours. As of today, 1/11/2016 I still have not received a call. Terrible customer service from Sony.
Reviewed Jan. 11, 2016
There were not enough inputs on this LED 42 in model. It has been a problem, having to connect and disconnect to use Wii etc. otherwise TV has been great.
Reviewed Jan. 11, 2016
We have the 65 inch Sony smart television. We love it!! It has a great high definition picture and great features. And we got great a price at Best Buy.
Reviewed Jan. 11, 2016
We have had no problems with our TV. The only time it has given us any trouble, it was the cable company's fault. It performs like a trouper. If this one ever goes out on us, I would definitely buy another Sony.
Reviewed Jan. 11, 2016
I love my Sony television. It has a very clear picture. You can actually count the strands of hair on the heads of men. Even blemishes. We always get compliments from visitors.
Reviewed Jan. 11, 2016
I have two Sony. Both have "twin View" and multiple view of active channels, to monitor, pick and choose active content, and see what is actually on live while watching another program. Excellent service, excellent performance, great value.
Reviewed Jan. 11, 2016
SONY BRAVIA - It provides an excellent picture in sharpness and color. Had it for about 5 years without a single problem. It would be nice if the speaker system was upgraded.
Reviewed Jan. 11, 2016
This Sony Model has the wifi smart tv option, not good. Keeps losing the settings, had the unit replace once, still the same problem. The TV in itself is fine but I would not purchase again with the wifi option. Model Bravia.
Reviewed Jan. 11, 2016
I have had Sony TVs for several years. Had a major problem with my 55" Sony several years ago when it developed blue spots on the screen. I was only offered a 52" Sony as a selection to replace my 55" with additional charges, of course. Having it to do over again I would opt for a different manufactured tv. I presently own a Vizio and Samsung tv. Sony use to be considered the best by consumers however, all of the present day tvs work rather well.
Reviewed Jan. 11, 2016
For over 4 decades I have purchased Sony televisions. This brand is the top of the line, albeit expensive, but you receive in exchange the most beautiful image available on any TV screen manufactured for consumer use.
Reviewed Jan. 11, 2016
Sony Bravia v40xbr1 the set has worked flawlessly since day one. The only gripe I have is that it is incompatible with many digital cameras, specifically Canon cameras that I've hooked up to the set. The USB input is quirky also, sometimes it works, sometimes not. This is a 9 year old LCD display unit, which was astronomically expensive at the time. I am particularly loyal to Sony products as I've always had stellar performance from all their stuff.
Reviewed Jan. 11, 2016
Sony Trinitron traditional picture tube type was durable, long lasting and great picture for many years. Not quite as good with Phillips, RCA or Zenith which I also owned over the last 35 years. For high definition or flat screen I have yet to make a solid decision on any of the brands.
Reviewed Jan. 11, 2016
A worker was there to install a new dish control box and check the hook up to the ground rod. He then tried to receive DIRECTV service through his testing equipment and could not receive any service. The inspector got his ladder and a new LMB from the truck. He went on top of the roof to the dish. Inspector proceeded to wipe off the face of the dish that had black powder on it. He installed a new LMB and the worker said that he was now receiving a signal from the DIRECTV. I asked what this meant. The inspector proceeded to tell me this meant nothing. He said that sometime you just had to clean the device to restore service. The old LMB was installed back on the dish. He them came down from the ladder. All of us walked around to the front door but the inspector did not come inside.
I was informed by the worker that I needed to remain inside in order to sign off on the work order. I disregarded what the worker said and told him I would be right back. I went back out to see what the inspector was doing and he was coming around the corner with the ladder and LMB in his hand. I stopped him and asked to see the LMB he had and he told me it was the new one. After I inspected the LMB, I could see this was the old one that was on the dish originally. I went back inside my home and asked the worker to leave and take his equipment with him. I let the inspector know that I was keeping the old LMB and would inform the company of their actions. I went on the roof and saw the new LMB on the dish that the inspector installed in order for the service to be restored. The inspector and worker talked for a few minutes about what had happened and then they left. Thank you for your time.
Reviewed Jan. 11, 2016
I actually have 2 Sony 32" Systems, and 1 Panasonic & LG. The Sony systems came standard with internet connectivity and Netflix. I'm very pleased with the picture quality, standard features, and price.
Reviewed Jan. 11, 2016
Have owned three Sony brand TVs and two suffered their end of life events before ten years of use, while the third has only one year of use so far. If it wasn't for the evident low-quality design and manufacture I would have given high marks. One in fact had a design defect documented in a court of law. However my incident occurred outside the court imposed time limit for the class action settlement - so Sony ponied up only about half the value of a replacement, meaning I had to complete another (the third) purchase from my pocket. Don't know if I would buy another Sony at street prices - doubt it.
Reviewed Jan. 11, 2016
I have 11 TV 's most are Sony Smart. They range from 32 to 70 inch and have no complaints. Also I have LG TV's. They are good also just that the picture just not as sharp but close.
Reviewed Jan. 11, 2016
The model I have is limited to 1080p resolution, but Cablevision doesn't offer anything better than that anyway. The picture quality is great, and I particularly enjoy the light sensor which automatically adjusts the brightness level to match the room illumination.
Reviewed Jan. 11, 2016
I purchased my Sony Bravia 32" (model No: KDL 32S3020) after much research. I believed this was the best model available without too many extra buttons! Also it came with a free 5 year guarantee. Fabulous television with no problems to date. (6 years on.)
Reviewed Jan. 11, 2016
Never had a problem with the Vizio. The Main board went out on the Sanyo not long after we had it but long enough the warranty to run out. I was able to find one and fix it. That's why I gave the Sanyo a rating of 1. Since replacing the Main board I have not had any problems.
Reviewed Jan. 11, 2016
The television itself is fine, but the customer service kinda sucks; they have no service repair shops within the State of New Jersey. And I have a 46 inch projection television, that is no longer in warranty. The television is starting to have double vision with the nearest authorized repair shop is in New York State. They will not travel to the State of New Jersey for any in home repairs that is desperately needed. According to Sony's customer service Department, if you live within the State of New Jersey whether or not your television is in or out of warranty they have no authorized repair shops within the state of New Jersey. So buyer beware, he will not be told misinformation unless you know to ask.
By the way just for extra knowledge, I was very recently looking to purchase a (Samsung UN65JU7500FXZA Curved 65-Inch 4K Ultra HD 3D Smart LED TV") from (Best Buy), which allegedly have some kind of guaranteed price matching system which is supposed to allow them to beat any price. When I tried it, I was told by the management that Samsung Corp. did not allow them to sell their newest model televisions for less than their suggested retail price. (Best Buy) management further stated that if a customer buys Samsung's newest model televisions from them or anywhere else at a lower price, the manufacture Samsung Corp. would void your one-year manufacturer's warranty. This information came directly from (Mr. Cory **) a Best Buy store manager last night December 20, 2015. He called it a (U.M.R.P.) directive from the Samsung Corp..
The Samsung Corp. denies any and all allegations of such a thing, but it does make you wonder why the Samsung Corporation continues to allow Best Buy to sell their product if they are deliberately lying about their company; so again buyer be very aware of both corporations. After all it's all about getting your money, isn't it?
Reviewed Jan. 11, 2016
After my horrible Samsung experience, it is great to have a reliable TV; the reliable Sony is a real treat. The Samsung was broken more than it worked. I'll never buy ANY Samsung product again. Service Dept is as bad as their products.
Reviewed Jan. 11, 2016
The Sony model is a KDL46W4100. It was purchased in 2008 and it has played flawlessly since the date of purchase. I try to stay with the name brand purchases.
Reviewed Jan. 4, 2016
This TV DIED 2 DAYS after date we ordered from Sony DIRECT online. They told us their warranty began from date of "purchase", not date we received it from their shipping... If it began from the day we actually got this thing we would have been covered. Sony told us without ANY feeling, "Well next time you should purchase our extended warranty." And they wouldn't budge on the fact it should be covered since it was under a year since the TV actually got to our home... NEVER again will we buy another Sony product period. EVER.
Reviewed Jan. 4, 2016
Have had two other brands. This is still superior picture, more pixels so more color. BUT... Within the first year, I had to use the warranty to have repair out to the house because the TV failed. Also, always slow response to remote control, occasionally gets stuck and won't respond to remote control, including trying to turn it off and on again, so have to get up and do it with manual controls behind the TV which is irritating and clumsy and then it goes back to working okay again... Can't ever remember which of the buttons is the right one and have to do it by touch alone behind the TV.
I read that it is advised that you get the extended warranty because three out of every five digital TVs will fail because digital TVs are touchy, and it's true, so get that warranty extension. I got TV at Costco, so after original factory warranty finished still had two more years: one because of purchased extension, and finally one more because American Express automatically gives customers an extra year. Five years altogether. The odds are that you may need it.
Reviewed Jan. 4, 2016
My 32 inch HD Sony Smart TV has caused no problems over the last three years of ownership. The greatest feature is the smart capability that enables me to view programs from around the globe in my lounge. Thanks Sony.
Reviewed Jan. 4, 2016
We own three Sony TV. My oldest Sony TV is six years old and never have had a problem. The only problem I have had with one of my smallest is the back cord keep falling out. And I did call the company to replaced it and was shocked on how much it costed to replace.
Reviewed Jan. 4, 2016
I have a Sony Bravero (sp?) and it meets or exceeds all my expectations for a flat screen TV. Great picture, good sound and wonderful value. I highly recommend it.
Reviewed Jan. 4, 2016
Set is a 55'', Very high definition and is so clear and sharp you feel you could reach out and touch the subjects. Sound quality is good and we love the fact we can use it to Skype, Facebook etc.
Reviewed Jan. 4, 2016
Good picture, easy to program, good sound, nice looking cabinet, good price, easy to use remote, good price, never need service. I will always buy Sony brands tv.
Reviewed Jan. 4, 2016
I have a Sony flatscreen 40" television. I bought about 5 years ago and have not had any problems with it. The overall quality is great. My second television is also a Sony. It's only a 19", but is a great size for a small room. I've had that one for 10 years or more.
Reviewed Jan. 4, 2016
I have owned a Sony KDL4003500TV bought from new around 8 yrs. ago. Had no particular issues with it apart from remote control not working properly when switched on. After a minute, it's fully working. It has the easiest freeview page setup I have seen together with simple to use remote control, even my 70 yr. old mother can use it.
Reviewed Jan. 4, 2016
Bought 20 inch Sony box when my set was hit by lightning. Years later it is still going but some formats seem too large for the screen and some channels are too quiet or dark so I got a large flat screen... Sony's are about the best I think.
Reviewed Jan. 4, 2016
Very good viewing experience. Sleek and aesthetic. Value for money. No frills. Have a 22 inch, 40 Inch and 32 Inch. The one issue with a 22 Inch is that it does not have a audio port and hence you cannot connect a wireless headphone.
Reviewed Jan. 4, 2016
The 45" Sony Bravia we own has provided excellent picture quality. It is easy to use and was easy to set up. The picture quality is excellent from every angle. In the 8 years we've had it, we had zero problems.
Reviewed Jan. 4, 2016
This Sony Model KDL-60EX500 works great. The picture is bright and clear. Anti-glare screen is also a big plus. The sound is built in and sounds natural and full. Have had no issues with the TV at all. This TV has ambient light sensor to lower and raise the brightness according to room light level. You don't even ever notice any difference in sunlight viewing or at night. It seems the same. Great feature. This TV has lots of useful inputs too. I would buy a Sony product again.
Reviewed Jan. 4, 2016
Have had really good luck with my Sony Bravia. TV picture quality and sound is superb, ease of controls on the remote and on the TV itself are very easy to use. The size of the screen make it so that it will fit most any room no matter how it is placed.
Reviewed Jan. 4, 2016
In 2008 I purchased a 55 inch Sony LCD TV. It's the W series and I highly recommend Sony TVs especially XBR series. The picture is excellent and sharp, colors are mesmerizing. It's a experience that you won't forget. I would not own anything else. From their cheaper models to the XBR series you will love it.
Reviewed Jan. 4, 2016
I have 4 Sony T.V.s now & I have had them for over 20 years. I have never had any major problems with any TV's I've owned. I always recommend Sony products.
Reviewed Jan. 4, 2016
I have two new Samsung smart TVs that have a very sharp picture. They are both 55 inch in size. I am no techno wiz, but listen to Pandora through the internet feature on the televisions. I purchased the TVS at Costco on a special and feel the TVS are a terrific value. I would recommend them to everyone.
Reviewed Jan. 4, 2016
Currently Sony - excellent quality, performance, picture, features, size, durability as well as sound. I had this TV since 2010 and have not had a problem as of yet. Love my Sony!!
Reviewed Jan. 4, 2016
Sorry, I don't recall model of the Bravia, however I just didn't see anything exceptional about the Sony tv oppose to Bestbuy Insignia. I can only assume that Sony has built its name and representation where they can easy ask for more money for their tv. I just don't see it?
Reviewed Jan. 4, 2016
Normal experience. I use Television for regular watching news or some good program. Therefore I don't have much opinion. Of course good and sharp picture is important.
Reviewed Jan. 4, 2016
I have a 55 inch Sony tv that I truly am satisfied with the performance. It is a 2006 model and it's still going strong. The only thing I have done was replace the projection lamp. It's a rear projection model. It's a little big in the back. It takes a lot of room. I also have a Sony Bravo 40 inch which is about 8 years old. I will always buy a Sony tv. They cost a little more but are very reliable.
Reviewed Jan. 4, 2016
Sony Bravia 2008 - Vertical bars began to appear around 14 months ago and no way to fix them. I was told that if my TV had been a 2009 model, Sony had a downloadable fix for it. But not for this one. This TV was very expensive at the time.
Reviewed Jan. 4, 2016
Our television is a Sony EX62 46" Bravia LCD digital, approximately 4 years old. It has lots of features, most of which we do not use because we have no cable service. Our tv is used almost exclusively for watching DVDs and watching the occasional tv show with an Apple TV add-on. We are satisfied with the size for the bedroom, the picture and sound are decent and it is stable on the base provided for setup.
Reviewed Jan. 4, 2016
I have 2 Sony Bravia t.v. 1 is a 42 inch 6 years old - not 1 problem. The other is a 50 inch 3 years old and not a problem. NEED I say more? When I need another I will need a lot of convincing to change brands.
Reviewed Jan. 4, 2016
Bought a 30 inch Sony tv flat screen 720p in 2009. It is still working great after 6 years. I use an antennae now and the picture looks great. The tv does run hot so it need good ventilation but I'd get another Sony again. No problems with picture or sound ever.
Reviewed Jan. 4, 2016
Used a Sony 40" LCD for over 7 years with no hiccups whatsoever. Highly recommended. When purchasing, it's always good to compare where the product is made (i.e. Japanese vs Chinese) and also to compare the type of warranty offered. I've seen some companies in the past require you to go to a store or arrange your own shipping. In home replacement is the best type of warranty.
Reviewed Jan. 4, 2016
Love my TV, the price was OK but still a good deal. I have had Sony for over 25 years and the brand is very reliable, functional and overall priced well.
Reviewed Jan. 4, 2016
I don't know the model, but my Sony has been going for almost 10 years now. I'd like to buy a "smart TV", but can't justify throwing this perfectly good TV out! The picture quality is great, along with the always-neglected sound, and the fact that it's lasted so long is awesome - most of my friends have had big screen TV's conk out on them after only a few years, and then they are too expensive to bother fixing!
Reviewed Jan. 4, 2016
I've been a SONY television owner since the introduction of the Trinitron picture tube back in the 70's. The Trinitron's single gun design was revolutionary and SONY has led the industry with a superior picture ever since.
Reviewed Jan. 4, 2016
The TV I had was an older version (CRT Display). I have since purchased a Flat Screen RCA. I haven't had it very long, so I can't give a detailed review yet. As for the Sony Brand, I LOVE SONY. Their TV lasted about 10 years, (And was still working when I changed to the RCA). It had a few minor problems, such as discoloration on the left side of the screen after about 10 minutes of turning it on. I had a Sony Beta VCR that lasted 20 years. If I could have located a Sony Flat Screen the size I wanted, I would have purchased it.
Reviewed Jan. 4, 2016
Sony 52" flat screen. Easy to set up with a clear menu and features. This set has a superior picture with different options for viewing and great sound quality without external speaker.
Reviewed Jan. 4, 2016
I have owned a 60-inch Sony for more than 5 years and have never had any issues with it. It has many features although by today standards does not meet a 5 star rating. The only feature that has bothered me is that its remote control requires a somewhat direct line of sight to be effective. But in truth, that is offset by its reliability never having required any service.
Reviewed Jan. 4, 2016
All the brands I have bought in the past have been good. The Vizio is a smart TV and is working well. Great picture and great sound. It was worth the money.
Reviewed Jan. 4, 2016
We have a new 60" LED, KDL60 Bravia. It is a smart TV with a Netflix button built right into the control. We are very pleased with the picture quality and sound. We are also quite happy with the size. We sit approximately 12 to 14 feet from the TV. We also have Fibe TV. Quite pleased with our purchase.
Reviewed Jan. 4, 2016
Since purchasing the 50" TV, we've no problem technically or otherwise. The functionality is easy to master, the technology works as expected, you can link to a website using your home wifi connectivity. You can link to YouTube and other applications if you are tired of channels provided by your TV provider.
Reviewed Jan. 4, 2016
Good TV. Sony high def. Price was a bit higher than some of the others but the screen was clearer and viewing the picture from the side was good. In some other models the picture was blurred.
Reviewed Jan. 4, 2016
The TV is overall above average, although the picture is not quite as sharp as other 1080p HD televisions like Sharp. Features are somewhat complicated and the various onscreen submenus are confusing.
Reviewed Jan. 4, 2016
I have bought many different brands in electronics and found that Sony and Pioneer have always delivered what their ads claim. They are also the brands I have kept longest.
Reviewed Jan. 4, 2016
Easy to set up. Use great picture. Love the WiFi, playing video games on it. The HD on it is good. Hooking up games and DVD players is a snap. The sound good.
Reviewed Jan. 4, 2016
Sony Bravia TV are very good TV, very reliable. Have 2 for the past 4 years and no problems. They are a good quality TV and recommend them highly. These both have been used 20 hours per day without any issues.
Reviewed Jan. 4, 2016
The first is a Sony, 40 inch very thin, purchased 2005 and is still working. There was one issue 2015, the back was removed and the screws were removed and replaced (possibly lost ground). The second, is a Sony 46 inch very thin, purchased 2012 and works a little better (picture). The picture is a little sharper and cleaner. I have had a very good experience with the Sony TVs since 1985. Sony is a little on the high end, but you get what you pay for.
Reviewed Jan. 4, 2016
Over-priced and the volume will not stay constant. The picture is sometimes fuzzy around the edges, and it gets hot in back and the connections are not easy to get to.
Reviewed Jan. 4, 2016
I currently own a Sony KDL 70 inch 2013 model. It has been a wonderful TV without any issues thus far. I previously owned large TV's from LG and Samsung. All have been good buys and I would not hesitate to purchase again.
Reviewed Jan. 4, 2016
I bought a Sony 4K 55" tv because I wanted a smart tv that was high-end. I've been less than pleased at the performance of this tv. We tried to use Netflix, but had problem after problem. Netflix blamed the tv manufacturer and Sony blamed Netflix. Where the truth lies I don't know, all I know is we quit Netflix because of one problem after the other.
Reviewed Jan. 4, 2016
Sony Bravia 1. This hd 40" flat screen tv has lasted a long time. Still has good color and sound. We've had no problems. They cost more than others but you get good quality.
Reviewed Dec. 28, 2015
Love all of the programming features, subtitles, sound adjustments, thinness, and ease of hooking up other items to make it more than just a TV SET. The quality is superb. The one thing missing the most is a video output so that we can record programs. All new TV sets to our knowledge have done this in deference to the broadcasters and cable TV companies. I miss that feature.
Reviewed Dec. 28, 2015
Have always been partial to Sony and their products. Features and remotes to use them are what I look for in (whatever) the product. Products have delivered quality image or sound and menu options are adequate, easy to find and use.
Reviewed Dec. 28, 2015
The Sony ( XBR75X850C) that I purchased exceeded my expectations, and I did a lot of research on competing brands before I bought it. The picture quality is fantastic and its performance is awesome. I highly recommend this product.
Reviewed Dec. 28, 2015
I have four Sony TV's & everyone of them has been a stellar performer. The last one is the top of the line 50" HD, 3D Bravia with a superb pic. This Sony rivals many of the 4K versions as for picture. I believe that Sony is the best of the TV's on the market.
Reviewed Dec. 28, 2015
We purchased our TV approximately 6-7 years ago and have had no problems with it. We bought it at a Black Friday sale so got a good price. The type of TV is a Bravia.
Reviewed Dec. 28, 2015
I have a Sony 40' TV, I wish I would have purchase a larger screen. Only problem is when I finish viewing a recording and go back to satellite channels the sound is OFF. I have to go to a local channel or turn off TV. Don't think it's my satellite, I've had the modem replaced two times and it still has the same problem.
Reviewed Dec. 28, 2015
I have had very good luck with my TV and it was a gift from helping someone on a moving job. It is a Sony and the model # is KV-20fs100 and made in December 2003.
Reviewed Dec. 28, 2015
Sony LCD televisions produce a beautiful picture and have some features others lack - like an alarm to wake up in morning to your favorite news show. But there are two issues: (1) the HDMI ports seem to fail easily. The good news is that it's not that difficult or expensive to replace the main board with all the outputs, and the problem is cured. (2) the set is supposed to have a programming guide, but the data is provided by someone else, the provider disappeared, and Sony's response is "too bad."
Reviewed Dec. 28, 2015
My Sony TV was an older model, 36" with a wonderful picture. One of my favorite features was the picture in picture. The cost was great as I got it as a floor model. The sound was good and I enjoyed it 100%.
Reviewed Dec. 28, 2015
The television is more than satisfactory in all ways. We have DIRECTV and find it performs very well. We on the SHARP brand. In a 3 year period we have yet to have a failure of any kind. The DIRECTV performs very well, the color is as good as I have ever seen, WHAT MORE CAN SAY?
Reviewed Dec. 28, 2015
Easy to use and excellent picture in HD. Analog reception is lacking. Very large screen needs to have at least fifteen feet between viewer and TV. One feature that is lacking is the memory in the Tv itself, which should be greater and the browser is rather simple considering the browsers available on a computer, should be a better browser. Also, Sony does not update its software or hardware for the TV and it should do so.
Reviewed Dec. 28, 2015
The Sony Bravia is a good TV, I have two and have had no problems from either of them and one is 7 years old now and works great upstairs for gaming and movies.
Reviewed Dec. 28, 2015
I have 4 Sony TV's. All good. The latest is a 65" Sony 4K XBR-65X810C, which I am thrilled with. It's an Android TV capable of using Android applications. I haven't used that option a lot yet. It automatically upscales all signals, and Blu Ray to nearly 4K. I have used Sony equipment for years (amps, DVD players, TVs, CD players etc) with 0 failures.
Reviewed Dec. 28, 2015
Both Sony and Samsung are a little pricey when you first purchase them but after using them and experiencing what they offer I believe it is worth it. Both of these TVs pictures are incredible. I haven't had any problems with either one. Sometimes you pay for what you get. Both of these brands surround sound systems are rated very high also.
Reviewed Dec. 28, 2015
Have had Sony's for 20 years. The first 2 Sony TVs lasted 15 years: XBR model and were still functioning when I sold them. Brought 2 new 4D Bravia and they have magnified the experience of watching television. I highly recommend Sony.
Reviewed Dec. 28, 2015
I have purchased several Sony TVs. They have worked for many years and none of them required repairs. I am thoroughly pleased. The colour and their longevity is unmistakably excellent.
Reviewed Dec. 28, 2015
I have 2 Sony tvs. Both are the XBR series. One is 46" and the other is 32." Both are over 6 yrs. of age. I have never needed or had any repairs made to either. Both are HD's and still deliver a very sharp picture.
Reviewed Dec. 28, 2015
We have two Sony Bravia 56" (I think) model KDL - 52XBR3. We purchased them from a catalog (Crutchfield) and once they were delivered, they were essentially plug and play - no confusion or issues setting up. Also easy to hook up to our cable box. The picture is beautiful and the sound is full and realistic. The style is sleek and is an aesthetically-pleasing addition to our decor - not something we'd rather hide. We have had these for at least five or so years and have had no service issues. None at all. We have had many Sony TVs and also other electronics for many years and always feel confident buying the brand.
Reviewed Dec. 28, 2015
I have a 70" Sony TV. The best sold at the time. In the past I have owned many Sony TV's that have been good quality and priced within reason. The last few years Sony has dropped in quality and support so badly I would never purchase a Sony TV again. Samsung and Sharp has much better quality in real life like color and 1000% better support. It seems Sony has lost their ability to respect the consumer that purchases their products.
I have found that Sony builds TV's to last little over a year and want you to purchase a new because they refuse to honor their warranty even if you spend 3-4000 dollars and the TV is only 1 month out of warranty. After 40 years of Sony TV's I have finally learned that Sony refuses to back up what they think is a great TV even just a month out of warranty. Even within warranty Sony refused to repair a 70" TV that had a bad display panel, Sony offered one option which was to replace it with a discontinued model not of the same quality. Needless to say my experience with Sony has made me Samsung and Sharp TV's because quality and support is so much better. I have to warn the consumer that if you purchase Sony it will be a risk, an expensive risk.
Reviewed Dec. 28, 2015
I have a Sony Bravia 36 inch. Love it. It has good color, hd is wonderful to watch. We have had no problem at all. Have owned it for about 5 years, would recommend to friends and family.
Reviewed Dec. 28, 2015
Sony Wega 65 inch resolution is good in terms of people's faces are more refined and clear. Colors are well balanced and represent true color. Lcd bulb just needed replacement after 5 years or longer.
Reviewed Dec. 28, 2015
I have had this 40 inch set for 5 years and I have never had any trouble. The picture is fine but it's not the best. Overall it has served me well.. I would recommend Sony products.
Reviewed Dec. 28, 2015
As a optometrist it does not matter the clarity and the size up to 60 inches. They all look the same, so why would you pay too much money to experience same picture?
Reviewed Dec. 28, 2015
My Sony Trinitron TV was a gift 5 years ago. It's been reliable this whole time. The quality of the picture hasn't diminished over time though the screen is much larger than I would have. personally, purchased. I believe my kiddos made a very good purchase and I would recommend this particular unit to anyone.
Reviewed Dec. 28, 2015
Purchased my first TV about 40 yrs. ago, it was a Sony. I've never bought anything else since and likely never will. Began with Trinitron, can't remember size but largest available at time. Replaced as needed over the years (3 or 4 times?) as well as purchasing additional sets for numerous rooms. Currently "main" TV in den is Sony flat screen 52" (probably 10 years old and still great) with two smaller Sony flat screens in 2 more rooms. All is well so far!
Reviewed Dec. 28, 2015
I purchased a 75 inch Sony that we mounted on the wall. The picture is beautiful and the sound is fantastic. We have tried other big screen televisions but Sony is by far the best.
Reviewed Dec. 28, 2015
Our old TV went out as we were remodeling our home. Didn't wish to spend large sum to replace until remodeling complete and knew how finances would be if had overrun on construction. Best Buy had this 50" HD Sharp on sale for $430.00. Only reason I didn't give it 5 Stars for Value was it is 720P and I thought it was 1080P (My mistake, though!). However, picture is excellent for 720P and we're going to move it to our RV and buy a larger HD for our Family Room. Would highly recommend this brand and model to someone who doesn't need 1080P and 120HZ for very fast action movies, etc.
Reviewed Dec. 28, 2015
We changed all of our television to plasma Sony because the quality is very good, it is easy to use and the clarity of the image is amazing! It is important to remember that while some television could be cheap or cheaper than from one another, you will see a great difference in its performance.
Reviewed Dec. 28, 2015
My wife and I have a forty inch Sony that was a gift from my sons and their wives. It has many features for adjusting the picture and sound. The picture is clear and the color is natural. This is a flat screen TV, LED 1080P and the picture is good from every angle. The TV is a Sony Bravia and probably is one of the best televisions on the market. It is very dependable and I would recommend it as a first consideration for anyone looking for a new TV. There are several good televisions on the market but I think Sony is one of the best.
Reviewed Dec. 28, 2015
Sony Vega - approx 7 years old. Good picture and features. No problems with controls and features. Easy to understand functions and controls. Would recommend purchase of Sony product to anyone.
Reviewed Dec. 28, 2015
Our 60" Sony Bravia is perfect in every way! Smart TV, HD with all the bells and whistles. Easy to mount on the wall and came with its own stand. Great with our Sony Soundbar and Blu Ray player!
Reviewed Dec. 28, 2015
I've owned my 32 inch Sony for approximately eight years and the picture is as clear and sharp as the day I purchased it for my bedroom. Sony is a reliable product that I would recommend to everyone.
Reviewed Dec. 28, 2015
I purchased my most recent Sony Bravia television in 2005! That should tell you something. I've had Samsung, Sharp and Hitachi televisions and they don't have nearly the picture that my Sony Bravia 1080/120 has. The picture is both vivid and crisp and regardless of your angle, you still see a clear screen. I actually am asking for a 50" one for Christmas and hope Santa thinks I've earned it!!
Reviewed Dec. 28, 2015
I have 4 televisions in the house, from 30' to 60', mostly Sony. Have had them for a few years and have had no problems with them. I bought them because of the crisp clarity with color as well as the brand name bc Sony is a good product, have been around for years and they are pretty good with customer services, not that I have ever had to call them. I am very happy with their products.
Reviewed Dec. 28, 2015
I believe Sony to be a great TV. I have a 45" bought in 2008, the only issues we have had is the changing of the bulb, and we would not have to change it so often if it weren't for the grandkids using it 24/7.
Reviewed Dec. 28, 2015
I bought a Sony Trinitron 27" tv back in 2006. It the best tv that I ever bought. I still have it today. It still run beautiful like the day I bought it. Never had any trouble with it yet. It was easy to set everything. I would recommend this tv to anybody that is looking for a good tv. Sony is a good brand to buy. I would never buy a different brand. Just don't get a Magnavox. They don't hold up very long.
Reviewed Dec. 28, 2015
Sony 55" projection is now 12 yrs old & still has a great picture. My Sharp 27" is 5 yrs old and has a very good/intense color image. I chose Sharp because of the Refresh technology which provides vivid colors. I plan to purchase a replacement TV moving the Sony into another room and likely will purchase either a 55" SHARP or a VIZIO because of the color image enhancements and the reliability.
Reviewed Dec. 28, 2015
I have bought Sony equipment before and always been satisfied. This particular set is a Bravo and is only (by today's standards) a 32", but that suits our needs and the quality is excellent. It was bought in December 2007 and is still more than adequate for us and (touch wood) is still working as it was originally. If I bought a replacement it would only be because I need 4k (not sure when that might be either). The only other make I would consider is a Samsung as we have smaller ones of that make.
Reviewed Dec. 28, 2015
46" screen LCD Sony Bravia. Bought May 2007. Not one problem. Very happy with it. I recommend highly. Thank you for your time.
Reviewed Dec. 28, 2015
We bought a Sony 60 inch smart TV in Dec of 2014, placed the TV on our wall shelf. TV worked fine until Sept 2015 when the picture went to all vertical lines, so we did the troubleshooting on Sony website and it said it was defective TV, to contact Sony. Being the TV was 9 months old it would be covered under warranty . so we did just that and contacted Sony in which they said someone would contact us to let us know whether they would repair or replace the TV, all we needed to do was take a picture of the screen with our phone and send it to them, which was fine.
So in a week or so Sony contacted us and said by the picture we send them they could tell we damaged the TV and being it is our fault they would not help. We are 2 seniors and I am a disabled vet but we must have damaged the TV ourselves in which they knew from a cell phone picture. Sony should be ashamed of themselves not to stand behind the product when clearly no one damaged this TV. So we had to save for 3 months before we could get a new TV. I wish someone could of helped. So I hope this post will sway someone to another brand. Thanks.
Reviewed Dec. 28, 2015
My Sony HDTV is about 5 years old. Have never had a problem nor a pixel problem. The color range on this older TV is not perfect but all in all a great TV. Would buy again!
Reviewed Dec. 28, 2015
I owned 3 large screen Sony TV's at one time. 2 were 60 inch and 1 was 55 inch. Within less than 2 years both 60 inch TV's went out because of 'light engine' problems. Despite being registered I was never notified of a recall. They evidently paid to repaid those that were aware of the recall. By the time I was aware of it the time had expired. The 55 inch went out about 2 years with a blown power supply. I will never own another Sony TV. They are trading on their past reputation, and in my opinion turning out junk.
Reviewed Dec. 28, 2015
I've purchased this tv years ago, can't remember when. I have had no issues or problems. I would recommend the Sony brand to anyone interested. The only thing, their prices aren't cheap. The old saying goes, "you get what you pay for."
Reviewed Dec. 28, 2015
The Sony 4K 75" Bravia TV is another awesome TV from Sony. We only buy Sony. Their years of experience in manufacturing TVs far surpass the competition. Highly recommend.
Reviewed Dec. 28, 2015
A 60' Sony energy star, smart tv! Love it! Watch Netflix thru wi-fi! Great picture! Has great HD, internet connection, many other options! Would recommend for that great movie experience!
Reviewed Dec. 28, 2015
I bought a Sharp first, brought it home only to discover, it had no phono plug, to plug a headset into or a stereo. The Sharp was only 720 DPI, I returned it. Bought a Sony, same price, same size, 1080 DPI, and a phono plug. Life is once again, good. I hope they don't ask me to rate Dish Network, I won't be as kind.
Reviewed Dec. 28, 2015
Have had 3 Sony flat screens without a problem from 32 inch to 60 inch. I would say they would be perfect if the plug ins would have been in the side, rather than the back of TV.
Reviewed Dec. 28, 2015
Have a older Sony Bravia 54", never any problems, wall mounted, good sound and picture, hooked up to a tower antenna, no cable, get about 30 channels. Also have 2 cheaper TV that only receive 15 channels 100% of the time. My suggestion is to get one with a good receiver and don't give up reception for size.
Reviewed Dec. 28, 2015
We purchased 2 Sony television sets and have been very happy with both of them. We haven't had any problems with either one and we have owned them for 3 1/2 years now. The picture is very clear. One of them is a Smart TV and the instructions could be clearer on how to use all the features. But other than that I am very happy with them.
Reviewed Dec. 28, 2015
You probably think it a tad strange that after the problems I, and many others, hundreds of others experienced with my Sony Vaio laptop that I would have a good word to say about the Sony organization, but am delighted to say that the Sony KDL32W654A I purchased after watching this particular model at a friend's home, and was in today's jargon completely blown away with its performance, the set I had prior to this was a Samsung, a good set, but nowhere near as good as the Sony. As such I have no hesitation in recommending the Sony Smart TV to others.
Reviewed Dec. 28, 2015
Got the TV (50") back in 2005 and it still works great. Of course it still has its own speakers. I will have to have some help with a new one setting up the speakers!
Reviewed Dec. 28, 2015
Sony televisions are more reliable than most and picture quality is great! You can buy other brands but I have found Sony to be the best, priced right and reliable.
Reviewed Dec. 28, 2015
Sony Bravia XBR LX900-46. There are a lot of features I do not use but are nice to have for future additions. The active 3D glasses are good but heavy compared to newer models. Performance is smooth no shadowing or choppiness in HD or gaming.
Reviewed Dec. 28, 2015
This is our 2nd Sony. We have the TV on from morning to night. The picture and sound are great. It's a smart tv so I can get Netflix or Hulu or anything from the internet. I would recommend this TV to anyone.
Reviewed Dec. 28, 2015
I have had the Sony 50" TV for 10 yrs and no problem at all. I would go out and purchase another one today if that one stopped, it is a flat screen that I put on the wall. Not sure of the model.
Reviewed Dec. 28, 2015
I have a Sony smart tv which is excellent as I can now unplug many cables. I have had no issues so haven't needed to contact Sony at all. However, I have contacted Sony in the past without issues. Good luck.
Reviewed Dec. 28, 2015
For the size 32 inch I would have to say it's a great value. The features are just what is needed with no fancy set up problems. I feel I got exactly what I need and at a great price.
Reviewed Dec. 28, 2015
I own 3 Sony TV's and they are all brilliant views, especially the new 4K model. So many features with these "smart" TV's... Love the Netflix button built into the remote for easy use also.
Reviewed Dec. 28, 2015
The latest Sony we bought last year was a 65" HD. The customer service was great and walked me through the setup. Grand Kids love the 3D, and We love the detailed graphics. Don't really need to see warts and zits but that is how clear the picture is. We have a Insignia in the kitchen its OK, and a small Sony in the bedroom, but can't beat the newer models. We looked at many brands in several stores, till we agreed on what we got. Have been very satisfied with color, size and how it works. No other brand for us.
Reviewed Dec. 28, 2015
It performs as promised. It has kept performing throughout the years evenly so and I have a second set for playroom. Picture quality and sound are a must.
Reviewed Dec. 28, 2015
Excellent TV Sony Model KDL 46S4100 absolutely no problems whatsoever. The picture is great along with the sound. Easy to use. HDMI inputs plus regular TV Cable input, Game inputs, Recording inputs, etc...
Reviewed Dec. 28, 2015
Sony Bravia 52", great TV, very smart when it come to its features. Overall I would rate it 8/10 just because it's a little bit pricey comparing to its kind and quality.
Reviewed Dec. 28, 2015
We looked at a lot of flat screens and Sony at the time was the only none glare screen and didn't have a shiny trim around the screen that we found distracting in other models. The picture color is amazing. For the price it can't be beat.
Reviewed Dec. 28, 2015
I have two 45 inch Sony Bravia TV's for about 5 years. They have performed flawlessly. One is a smart TV (Google) but no longer updates but I can get the internet and stream movies & the remote no longer works in some functions. It has a keyboard. The online screen for setting up and troubleshooting was ok and not overly helpful. I would buy a Bravia again but have not checked it against any other current brands which I would do before I buy. Picture is great by the way.
Reviewed Dec. 28, 2015
I have LED Sony Bravia. It is very good worth to buy it, why because of good pic & sound. Other than Sony I recommend LG or Samsung but don't go for JVC, its worst pic clarity...
Reviewed Dec. 28, 2015
I have a Sony 32" and 24". They are both Bravia models. It is a great TV but I believe the Samsung has a better picture as to color and is more clear and sharp.
Reviewed Dec. 28, 2015
No problems with the Sony TV. Picture good. Remote works well even after a few years. Purchased TV at Advance TV Wpg. Haven't had to use warranty. HD capacity works well.
Reviewed Dec. 28, 2015
I purchased a Sony XBR55850c (2015 model) from Best Buy recently and this is an awesome Tv. I considered buying other brands, but decided to stick with a Sony because of their quality and dependability. I also own 2 Samsung TV's (one is a 2014 model) and a Sony KDL40W3000 (40") 2007 Tv that is absolutely awesome. The difference between the Sony and the Samsung is the picture quality, Sony is hands down the best. I get a lot of positive comments on the picture quality of the Sony Tv's and none on the Samsung Tv's. If you're going to purchase a new Tv, I would recommend checking the reviews on what you are looking for first. All Sony Tv's are not the best and all Samsung Tv's are not the worst either.
Reviewed Dec. 28, 2015
Went from a LG flat screen to a Sony flat screen TV. The Sony seems to have a more clear picture than my old TV brand. We haven't had it very long but so far so good,
Reviewed Dec. 28, 2015
I purchased a Sony Bravia LED TV for a number of reasons: I previously had a Sony and got very good service (long life) and the Bravia also had the best picture and features of any TV on the market. I was pretty happy with it right up until it blew up (the picture went bad and showed only lines). The set failed one week after the end of the first year of service. That means it was one week out of the manufacturer's warranty period. I was extremely happy that I had bought the extended warranty from Fry's or I would have been out the $1500 I paid for the thing.
The downside is it took me more than three weeks to get a replacement so I had to purchase a cheaper Vizio unit until I got the next Sony. The technician who came to examine the dead Sony told me that failures of the "panel" are very common due to manufacturing defects. The low price of TV's is a mixed blessing because they are now like PC's which is to say they have very poor quality control and are assumed to have a short life span because the tech is evolving so fast. I don't know if Sony is any worse than other major manufacturers but the quality is very problematic.
My second Sony is about a year old, I hope it lasts longer than the first one. One other point: the world is now full of "smart TV's", which are great but understand that they have computers in them. Mine has NEVER worked 100% for accessing the internet or Netflix streaming. Sony released multiple software "fixes" for the networking problems and it works better for Netflix but still crashes sometimes. The unit also contains so little memory that it can't access regular sites, and the memory can't be increased.
Reviewed Dec. 28, 2015
I've had my TV for 5 years. It is not a Smart TV, but even so, it has a lot of features, crystal clear HD screen and is perfect for me. Never had a problem with it.
Reviewed Dec. 28, 2015
Bought a 48" Sony LED Smart TV last year after a brief research on the web and for the price of $600 and options like cable ready, HDMI, USB port on the TV was a good choice. Our original TV was about 10 yrs old 32" was on its way out. Was very heavy and bulky and a power guzzler CRT. This one weights 20lbs. Hooked it up to digital antenna that picks up 45 channels. Bye bye Comcast. I think I am going to buy one for my daughter's room and a kitchen.
Reviewed Dec. 28, 2015
There is nothing like a Sony. I bought a small Vizio last year; sold it within six months. Don't waste your money on one of those. I have a KDL-40S4100 in the living room and a KDL-32R300B in the bedroom.
Reviewed Dec. 28, 2015
My television is good but it's small. And when I bought Sony television it was expensive and now it's super cheap price for 32 flat tv. It is smart tv. Nice.
Reviewed Dec. 28, 2015
Several years old, but still outstanding. Picture is great even on Blu-Ray. I would buy only SONY. The others are not genuine TV.
Sony TVs Company Information
- Company Name:
- Sony TVs
- Year Founded:
- 1946
- Address:
- 550 Madison Avenue
- City:
- New York
- State/Province:
- NY
- Postal Code:
- 10022
- Country:
- United States
- Website:
- www.sony.com