Sony TVs Reviews

Purchased Sony TV (XBR-65x930D) in November 2016. Paid Direct Buy to install the television set to make sure it was done correctly. The television set was at the high end of all the televisions available at the time at Best Buy. The picture was incredible so we decided to buy Sony. We decided not to purchase the Best Buy warranty because we were buying a Sony. Approximately 6 months after installing the television set it stopped working. It would not turn on. I contacted customer service. I was told to call back to talk to a technician to troubleshoot the problem.

Have a Sony Wega with a DVD player built inside. Overall always liked Sony, watch either Hulu or Netflix on it, which I enjoy a lot, watch grandchild a lot, child learned a lot from watching these programs. They are cheaper than cable, and have more choices especially getting to watch older television shows. The TV I have is kinda older, I would like one with a smaller screen, though.

We would only have a Sony and this is the 6th Sony we have owned. Only bought new for a bigger size. Love the TV and have NEVER had any problems. To buy a Sony is to get more than what you pay for. The picture and performance has always been more than we expected.

This Sony TV broke 1 month after we got it. Finally it got repaired and broke again in a month. I find nothing special about this brand. It has lasted a long time after it was repaired that last time. Don't buy at Best Buy when you are buying this brand because they are awful to deal with it. I truly feel no brand should have a major part break twice in a 2 month period.

The television overall is a quality product. The picture quality is very good. I considered purchasing a sound bar at the time of purchase and was very pleased that I did not need one, the sound is excellent. The television is very slim and fits perfectly on my family room wall.

The Sony has been moved around at least 6 locations and the system responds beautifully. Going on 10 years old now. Great sounds and visual. You feel as if you are in a theater. The picture gives you the illusion as if you are there. I will be hunting for a new tv. However due to the retail on the Sonys. I will have to step down.

My Sony TV I spent $7,000.00 on and 2 years later, it died. Sony provided no help, no support. Horrible, horrible experience with many defective TVs. All new LCD and LED TV'S manufactured today are ALL horrible in the manner of lasting just over 1 year. I think all TV manufacturers should be forced to come with a 5-year factory warranty. This will force these crooks to build better TV's and not ** us the people, the customers. I think they do it on purpose. After all they are in business just to make money but there is a fine line not to cross and all of them crossed it. SHAME ON YOU ALL.

We have a brand new Sony XBR43X800D 43-Inch 4K Ultra HD TV. It has a great Android-based user interface that JUST WORKS! Easy to set up and use, well thought out screen arrangement. Supports the Uverse box directly, no need for programming a remote etc... Picture is perfect, very clear and upscales everything. Sound is good... Not great, but that's what headphones are for. It works so well, bought a second one already for another bedroom.

I have had this Sony tv for over 12 years and it's still working great. However, the only thing I don't like is when you expand the screen you block words and cut off heads.

TV has 3D and 4K but not useful since very few channels broadcast in those features. Picture size is good at 75 inches but not stunning. TV is upgradable but Sony provides very few software upgrades. Energy saving is significant and will be noticed on utility bill. Good but not perfect.

I have always liked the Sony TV because they last longer than most do. If my friends were to ask me which tv is better I would say Sony. It's a great tv.

I have owned at least four Sony TVs. They are a little more expensive than others, but they are dependable and the quality of the picture is excellent.

I purchased a Sony 45" smart TV and absolutely fell in love with it. The picture is clear and the sound is wonderful. I have not had an issue in the 2 years that I have owned the TV.

This Sony TV set was child's play to set up and has been working delightfully ever since, with an awesome resolution and realistic, vivid colors. The picture quality is stunning, while the unit looks handsome and is truly a breeze to operate.

I have had my Sony TV for 4 years and never even a glitch. I enjoy the clarity of the screen as well as its ease of use. I have purchased several items from Sony and am always happy with the quality.

I find Sony brand reliable, dependable, high quality and performance. Their service standards are also excellent. They don't sell products on discount mainly because the value the customers assign to their products.

Love the ease of use and ability to plug in laptop, etc. This is a smart tv and I found it easy to set up and use. Plus, being a flat screen, it is unobtrusive in a small space. It was maybe a wee bit over what I wanted to spend but I wanted something with a good reputation and the newest technology and options. It is reliable!

It's a really easy to work tv and it's had good use and still going strong. I hope that it continues to produce quality. Philips used to be my favorite but the quality's changed so much. I switched and am happy with Sony. This TV runs day and night and is faithful.

My first purchase of a big screen when it was very expensive. It seems pretty big too when I bought it. I'm very happy with the picture. It's very good even if sunlight is reflecting on it. Sound is ok. It could be a little lighter. Still working like new after 10 years.

My television is great. It's performance, picture (hues), and set-up capabilities are easy. Me and most consumers not only look for the screen size but the color, easy set-up and connection to various other components. The brand Sony TV that I have does that and more. Sony has always been a reliable brand and I've had my TV for over 20 years now. It plays and looks much better than other new brands that's out presently.

The set I have was a retirement gift to me and is so much better than any previous model. My needs and tastes are very simple so I do not have too much to compare with but I have been and continue to be very satisfied with my set as far as screen size, performance and ease of use.

My TV has 4 ports and consistently has clear, sharp images. The color is always consistently perfect and the sound is always clear. Overall performance of the TV is great.

Sony is a TV we have had for several years and it is used every day. And it still works. Color is good, however sound control could use some assistance.

We decided to treat ourselves to an up-to-date top of the range Bravia 4K HD TV and naively thought that Sony was the best - and the salesman seemed to believe this was so! We soon encountered problems with delayed switch on and delayed channel change, loss of programme and loss of sound, failure to connect to catch up services, major issues with You-View etc, etc. As 4K, HD, catch-up and Android were all new to us we just thought we were doing something wrong but finally contacted the service company we had paid extra for. They had no idea how to help and we wasted days trying to talk to someone that knew what they were talking about and although they eventually offered a visit no one turned up.

I purchased a SONY BRAVIA 60 Inch smart TV model KDL60W610B on August 15, 2016. The TV stopped working May 25, 2017. The TV wouldn't turn on and a red LED indicator light kept flashing at the bottom of the screen. I looked the potential issues in the troubleshooting section of the manual that came with the TV. I performed all the steps in the manual but the issue was not resolved. Was then advised to contact SONY Customer Support.

I purchased the Bravia 50 inch in BestBuy. The TV no longer worked. The TV lost a color a half screen after 1 year. The picture stick together. I've called SONY customer service several times. I cannot contact the customer service. They told that they will call back. I wait a long time but no people call back. I do not recommend to buy SONY again. Bad service, bad quality. I loved SONY TV thirty years before but now I never buy SONY product again. Now the TV product is very bad quality, bad service.

Here is a letter that I sent to the CEO explaining my dissatisfaction - at no time have Sony offered to come and look at the problem first hand. They always repeat that this is within tolerance. I made a video of the problem which can be seen at **. The Sony user forum has instances of other people with the same problem.

My sony is a Sears product. It was made in 2005. $900 was the purchase price. The size of the box is very large and the weight of the tv requires 2 people to carry. Maybe 60-80 pounds. When I get my new house I will fix my complaints best I can. I rent a room, not much room. The old tv is not a flat screen like today's style.

We bought a TV. Worked fine for 8 months. Screen started doing this weird pixelization thing. Best Buy said they only honor warranties purchased from Best Buy so we'd have to contact Sony. Two hours on the phone with Sony. Lots of waiting on hold, sending pictures. Two days later. A call. This is not covered by warranty. They would not let us talk to any supervisors or consumer relations people. They gave us a name of a service center. We called. That number was disconnected. We told them we were going to complain to BBB and other consumer groups. They reiterated that they had plenty of customers anyway. I can provide copies of the receipts etc. if needed.

I purchased Sony 4k Android TV 55" and sound system together in 2016. Previously I had LG 3d TV which was working good from last 5 years. I purchased Sony 55 4k for Rs 2 lacs 84000. It's a worst led TV. I face frequently problem of picture tube and sound system. I frequently made a complaint on toll free number but no service I got. The most worst company in world is Sony, they do not have after sale service to the customer and their representative are arrogants. The biggest mistake of mine is to buy Sony Product. Compare to sales and service with LG the Sony is sadak cheap company. I never buy Sony product in future. It's a hopeless company.

They did not resolve any issues I had with a Sony TV I purchased 7/1/2016 and died completely 4/17/17. 55" LED 4K Ultra TV Model: XBR55X930D. They dissolved my warranty because I had the Geek Squad from Best Buy (who are authorized to work on their piece of crap TV) saying I should have called them and they would send out their repairman. I said, "OK send one out to me". Then they said they don't do that??? I tried to get this TV fixed or replaced since 4/7/17 until 5/2/17. I would advise consumers NOT to do any business with this company. The worst experience I have EVER had as a consumer and would NOT recommend any Sony products to anyone.

Sony 65" 4K Ultra High Definition TV ***$1,700 piece of junk*** - This television constantly loses WiFi connection. I have called tech support over 10X. Just to have the problem return in a few weeks. Television once became nonfunctional during a Super Bowl party. Tech support in Malaysia or Philippines. Polite, but not knowledgeably, just reading a script!!! Beautiful picture when it works. Constantly have to reset television dumping cache. Then constantly have to reload Apps. Problems started within a few weeks of buying. Sony never sent repair tech as twice promised. Warranty expired yesterday and television not working again. Do Not Buy this television unless you like frustration.

Last Dec I purchased a Sony xbr65x930d 4k TV. About 2 weeks ago the tv quit working. It wouldn't turn on. I contacted Sony about it seeing as how it is still under warranty. They sent out a repair guy and he was unable to repair it. Ok. Sony tells me they will replace the tv but the model they are offering is a step down from the one I purchased. They are offering the xbr65x900e... stating that my model isn't being made anymore.

I purchased this Bravia 50' 4K TV at the end of December 2016, then in the middle of April the TV no longer worked - just didn't turn on one day. I've called SONY customer service several times. Their first solution, after running a diagnostic, that it needed repair and the part was being ordered. A few days later, they called back to say that the part is out of stock and will take long to arrive so the next best solution was to offer me a refurbished, re-certified television. I escalated the issue to customer relations, but they constantly apologized and kept reading policies to me like moronic robots. It's absolutely ridiculous that a brand new TV and less than 4 months of the purchase date has suddenly stopped working and the only solution is to provide a mediocre, "refurbished" (someone else's garbage) TV!!

Waste of money. Total lack of support: Problems from the 1st month. Smart Tv/Android TV apps giving error codes. I called Sony Support 4 times. Created an event log but technician said the problems with software would be resolved with future updates. Each update was worse. I kept calling and they told me that I needed to just keep rebooting the TV in order to get it to work, and that there is nothing else that they could do until further updates resolve the issues. We were rebooting on a daily basis.

So to start, a $6,000 (USD) TV Xbr-65x930c should not fail 4 times in a 1 year period. I bought a 65" 930c from a well known large retailer with the expectation (and sales associates assurance) it would last 5 years or 100,000 hours. The TV didn't make it 100 hours before it failed. Sony actually sent a tech and validated the latest failure and in the process of this validation the warranty expired. They had the gall to tell me they were not going to offer any assistance to repair or replace. Sony customer support and service is an absolute joke. They use deceptive sales techniques and with their in store sales reps, they state the anticipated longevity of their products which in IL is constitutes an implied warranty and should then extend their factory warranty to 4 years.

Purchased a Sony 4G 2016 TV on November 20 2016 at Best Buy. Three days after setting up the TV it started having all sorts of problems, shutting off by itself, or blaster not working, running apps slow, sometimes it would have a locked screen. After calling Sony technical support 65 times in 3 months, getting the phone hung up on me 7 times the TV finally had a locked screen. Sony level 2 tech support finally had to send a service man to the house to replace the logic board. Sony took 10 days to get the part and another 3 day to schedule a home repair. After installing a new logic board service man had to load new software and forgot his computer? I agreed to let him use my computer on a memory stick 1.2 g.

We have purchased the Sony Bravia LED TV 43 Inch 800C TV just 1 Year 3 months ago and now it is having problem that it is not working and rebooting every time. After 2 days a Engineer visited and cannot resolve the problem and they are telling that the board is damaged. I don't know that Sony also provides this type of quality. It costs me INR 65,000 from reliance digital Benachity Durgapur. Please resolve my problem. Expected Good quality product from Sony as always. Thanks.

I buy Sony Bravia 32 inch full HD TV... It was face the problem about restarting... Sony company service center give me 3500 hrs. estimate for repairing... Then after 2 days they was gives 12500 hrs. estimate for repairing because they have no small parts available to change... and told me to change whole panel. They also told that "we dont repair small parts... only change the major parts." So that we have to bear large amount for small issue. Never buy this company product.

We purchased a Sony Bravia 70 inch TV by Sony KDL-70W850B in July 2014. It stopped turning on and the red signal light stayed on. We did what was suggested, unplugging, rebooting still our TV wouldn't turn on. I went online only to find out that I wasn't the only person who bought a Bravia TV from Sony with this problem. When we spoke to Sony, they told us that it's out of warranty and we were on our own. Then I went online and found out that Sony had lost a class action lawsuit on the Bravia TVs. So when we were talking to Sony, they already knew about this problem. We now have to pay several hundred dollars to have someone come to the house to repair the TV. This is a huge expense for anyone to have to pay for. This was an expensive TV that should have lasted years. We bought this TV on 7/7/14 from Ra-Lin in Syracuse, NY.

A year after purchase (65" 4K Ultra HD TV XBR65X900C) - the LED panel shows a very visible bright vertical line and a horizontal line. Factory reset did not work and Sony Tier 1 support says that TV is just out of warranty period and they cannot assist. I feel like I've been robbed of my $4000 investment on the SONY TV. The tv and the technology is great. But tons of problems with the panel completely irresponsive IR Touchpad and various other light adjusting color issues.

My Sony Bravia flat screen hasn't had any problems. Has 4 HDMI inputs. It's 46" due to my small condo, however, everyone comments it looks like 50-55" as it is attached to the wall. The HD is clear and sharp! I have had this TV over 7 years. There have been so many changes in today's TV's and my TV is holding its own. I'm very happy with it. Sony Bravia is great!

Got it on sale. Replaced large CRT. Tried several other, too much judder at 240HZ good picture. It's a kick up all the time but like the picture stability. No problems with this tv except maybe needs a speaker replacement in the future and that repair I was told about $100 to $150 no big deal. When volume up high it gets distorted sometimes like there is some kind of fissure in the speakers. I don't know if they are a cone type or totally digital. But for the most part the tv sounds fine.

I have a malfunctioning Sony Bravia 900C (65"). Specifically I have massive light bleed. These TVs have been shown to have this problem and production was halted because of this issue. When I contacted Sony they first said, "It's normal." Sorry but a 2500.00 TV shouldn't be leaking white light to the screen. They then offered me a brand new 930E. The problem is that TV is 500.00 more. I told them, "The 930D would be fine" but they don't have them in stock. So I would have to come up with more money for a new TV that I don't have. Sony told me, "Either accept this offer" or they will restate their internal experts insist my TV is operating normal. This is the worse customer service I've ever seen.

I bought this big screen tv about 10 yrs ago and it's never given me any problems and the picture is very clear. At that time 50 inch screens were expensive but it certainly is worth every penny. The quality is very high in terms of picture quality and technical features.

The television has a great clear picture and easy to use and set up. It is narrow and light. The entire front of the television is the screen and fits next to side by side cabinets. Its as if the T.V. is part of the furniture. The remotes are narrow and can be concealed in a small box that fits on my side table. My only negative is that the remote doesn't operate the Comcast box. So I'm forced to use separate remotes. I wish it lit up like the Comcast remote. It's Very difficult to read or see the buttons that operate the remote.

In January 2016 I bought a Sony KDL 450 C TV because it had decent reviews but only after 3 months a white shadow appeared on the left side of the screen. I called Sony customer service and they asked me to send them a black/menu picture through email. Actually I sent them 3 pictures showing the white shadow. Sony technical department answer was that based on the pictures the TV works as it should. I called them letting them know that it is impossible. So I took the TV at the local Sony service partner where they said they need to change the TV because the display is faulty. Ok, after one week Sony service exchanged the TV to a factory new TV as they stated.

We're on our second Sony Bravia TV. We moved the older 46" TV, purchased in 2010, to the bedroom when we bought the new Sony Bravia LCD 60" smart TV in 2014. It was not purchased at a big box store. We did purchase the extended warranty with both TVs but never had to use it. One of the main reasons we bought the Sony Bravia was the sound is very good without adding a sound bar. The color and sharpness is good, too. The other reason, Sony was more reasonably priced. We now want a 70-75" TV for the living room and will move the 60" TV to the bedroom when that time comes.

We have a smart TV that looks cool. We purchase the curved TV but I don't really see any need or advantage of the curve. It costs more money and doesn't do anything except look nice.

The Sony TV set we bought was priced and sized right. While it wasn't top of the line, it looks great and performs up to our expectations.

Love the TV but cannot get the screen size regulated. When I try to adjust the screen size it doesn't fit the screen. If it fits the screen you can't see the whole picture. If you get the picture to fit the screen there are black lines on the top and bottom.

My wife bought this Sony Bravia on QVC. It has been a great television and I love it. We have very good luck with this TV. If ever I have to buy another, it will be a sony product.

Sony's brand of TVs is new for me and I love it! They are easy to use and set up! The programming was a snap and I can't express how grateful I am to have found something that I could work with. Also, I did not have to stay on the phone talking to someone that did not know what I was talking about then get frustrated and have to call another person to come install what I was trying so hard to do. Moreover, it upgrades well and I haven't had any issues to speak of! I will continue with Sony products in the future.

I like Sony. They make good products. My TV has been great. It's lasted for years and it's still going. I own and use other things made by Sony too. I have always been satisfied. I really like how you send help to charities. That's really cool too!

The tv is Large screen, excellent, clear picture, no problems so far. My last 2 Sony tvs lasted over 10 years with no problems until one finally died and the other was replaced but still working fine. There is nothing specifically aesthetically special about them - my main requirement is performance.

Sony xbr-930c, after recent android update - NOTHING BUT PROBLEMS, as follows, antsc channel input service not responding, Leanback launcher not responding, program guide not working, and many other numerous INCOHERENT error messages - including shutdown, basically the ANDROID SYSTEM going HAYWIRE!!! Sony Refuses to help. ANYONE LOOKING TO START CLASS Action suit, as we will need enough people to afford lawyers.

I own a Sony Bravia Model No KLV32BX350 LCD TV purchased on April 2013. After 3 years 6 months of usage the picture quality drastically came down with dual pictures and green color. I approached one of the authorized service stations at Dhaka Sony Rangs (Banglamotor). Without inspecting the TV properly they advised the panel replacement of the TV which costs around Rs 16000 to close to 50% of the cost of TV. They are not even bothered to give me the reason for the damage whether it is because of any error from my side or it is a manufacturing/technical problem. Their attitude is so adamant like I don’t have any choice but to pay them the money or throw away your LCD. :-(

I bought a SONY Bravia TV in September 2015. It is the worst TV I have ever owned. The "Smart" operating system comes up with some new problem every day until the Android updates totally destroy the entire TV. I called customer service and their answer was my TV is no longer under warranty. Yet it was rendered utterly useless by one of SONY's own Android updates. Once that warranty runs out I guess they figure they have the right to tell you it's your problem even though they broke the TV with an update that was installed after the warranty had run out.

I bought a new SONY HD TV in 2015 which stopped working 8 months later. SONY replaced the TV with another TV which also broke down after less than a year as well. I noticed that the replacement TV they sent was not a new TV, it was a used TV. When I called SONY they would do nothing about this as they claim the used TV was only good for 90 days. People should be aware that SONY does not replace its TVs with new TVs when they break down during the warranty. You get a used TV with a short warranty. I will certainly never buy another SONY product. If I had known this was their warranty policy I would have bought a different brand.

I think Sony is only cashing in on its reputation. The delivery guy who just delivered my second replacement for XBR65X930D 4K in 9 months said Sony quality has gone down drastically in the past 2 years. The guy said they are replacing Sony televisions everyday since last year. I bought Sony XBR65X930D in April last year (2016). Within 3 months two horizontal white lines started appearing on the screen end to end. I called up the store. Within seconds they agreed to replace the TV as if they knew it was going to fail. The replacement TV got delivered in August.

I purchased a $5000 home 75 inch TV and sound bar theatre system installed on 12-22-2015 by Best Buy with a 4 year extended warranty. I called the installer Best Buy to see why the unit sound was crackling In 11-05-16. The BB staff came out and said that the speakers were blown in the sound bar. They stated they couldn't do the repairs for the sound bar at my home but did remove it for me to take it to the store myself to have it repaired. The repair company Best Buy Depot called me and said the unit was not the problem but could possibly be the HDMI cable that came with the sound bar or TV HDMI inlet. When I asked the BB at Geek office they said, "You would have to ask the Sony people for the cord."

I was looking to upgrade my 46 inch Sony to a 60 inch. I decided to go with the 60EX645 around April 2013. Being a Sony, and all my other Sony TVs were rock solid, I did not purchase the service agreement for repairs. About 2015, I noticed a Horizontal line down the screen. I changed all my HDMI cables and also had Comcast replace their box. The line continued. This month, I called Sony support and was told there was nothing they can do. After reading all the reviews, I see that I am not alone in having a defective LCD panel. I think Sony should provide a nonchargeable repair or worst case help with repair cost. I am starting to rethink purchasing a Sony 65 in 4K due to faulty parts.

Sony 65" 4k Model XBR-65X900C - Two weeks before my 1 year warranty came up my tv started rebooting by itself in the middle of a movie. Since I bought the TV at Best Buy and purchased an extended warranty I went to the store. The store representative said I would have to call Geek Squad. Note, not once did they say to call Sony direct since I was still under the 1 year warranty. They have come out to my house 4 times. Every time they claim another reset should solve the issue. I decided to call Sony to ask them for help since one of their in store representatives assisted with purchasing this particular tv. "Top of the line they said".

Just called to ask how to play music from iPad as it did not work by just putting the iPad into the HDMI slots. Nightmare. One rep hung up on me. The next one just decided to email a very unspecific technical instruction that made no sense. It's not a TV that is user-friendly. No wonder they are not selling as many TVs as they used to. Samsung and LG have way surpassed them. Don't waste your money. Great TVs if and when they work.

SONY KDL32W600D 32" TV - I bought this TV at Best Buy in August 2016. TV worked fine until this morning. I had purchased an extended warranty at Best Buy so I called the Geek Squad for support. After 3 different transfers I was told that as the TV was still under warranty so I had to deal with Sony. The agent transferred me to Sony but to repairs not support. After some time on hold I spoke to a man from South America who had great difficulty communicating with me. After 30 minutes I was transferred to another more senior tech person who had me do all the same things as the other guy plus a few more without resolving the problem. I had asked at the beginning for a tech support house call but was denied. Finally the second guy said that it was clear that my TV was not going to work so as it was cheap I.e. under $500 they would replace it. The order would take 7-10 days. I could not go back to Best Buy to get another one. They had to ship it to me.

I purchased a Sony Bravia KDL-W600D in July 2017. It had dark semi-circular blemishes at the top of the screen (about ~ 10 sq inches), received a replacement (KDL-W650D). That TV randomly shut down of its own accord. Sent back and got a replacement. The replacement has dark semi-circular blemishes (about ~ 8 sq inches), so that is being sent back for a same model replacement. I.e. I have now had three malfunctioning "new" Sony TVs in the past 6 months, and am awaiting a fourth. This is in stark contrast to a Sony Bravia TV that has functioned beautifully for the past 13 years. Quite frankly, I feel Sony should refund me the original purchase price so that I can purchase a reliable brand.

I made called to a Sony customer care number at 18001037799. One lady received my call and as I am not clearly audible to her, instead of pleasing me she scolded as I am working under her. As a nice customer I didn't react and going to a network area continue to deliver my problem. But after this also she's having enough of ego, she's talking in a same way. Then after I want to complain for her I did a live chat with one man named "Gagandeep **." Instead of delivering my concern he took mine information and closed the chat... This ridiculous type of customer service provided by SONY I never expect...!!

I purchased a sony XBR 75x850c 4k 3D ultra TV September 2015. It was installed November 2015 by the recommended agent with new accessories. I was referred to a specific cable carrier that offered services to accommodate all of the features of the unit. After multiple attempts and trouble shooting with Sony customer service the unit would not function as described. I was told the problem was with my cable carrier or my receiver. DirecTV had their installation technician with a supervisor verify that all HDMI cables were compatible (ultra 4k) and connected to the correct inputs. The TV failed to operate in its illustrated function (4k) instead notifications continued to display "this TV does not support 4k service".

Terrible customer service. I have supplied them with all the information they requested and pictures of the wrong supplied touchpad remote that was in the sealed tv box and a bill of sale and they refuse to send me the correct part I paid for. Totally unacceptable and will never purchase another Sony product.

Sony Bravia XBR55X930D Ultra 4K TV - Lines on screen. After only 7 days I started seeing lines on the bottom of the screen. After 2 weeks it only got worse. Sony is replacing the TV but here is my take, after reading all of the negative reviews on this TV why isn't someone filing a class action lawsuit against Sony? I didn't buy the LG because of the open boxes (returns) I saw on the showroom floor. I asked the sales rep who made the most reliable TV and they stated it was Sony. I now fear that this TV will be my biggest headache in the months and years to come. Sad that a company that once made the best TV's is now shipping crap!

I have spent a great deal of time on the phone yesterday and today with Sony and Best Buy, where I purchased a 65" Sony 930D in April 2016. My $3,500 TV has no power. Sony acknowledges there is a DEFECT with this television. However, rather than sending a service tech to examine the problem, they require that I first replace the AC adapter, which they will send me. They will not reimburse me for the cost of hiring someone to install this part to see if it will restore power to my television. My TV is wall mounted with all cords connected to a surge protector in a very heavy media console. I am a 68 year old female, unable to replace this adapter myself. Further, there is no guarantee that a new adapter will work. What sort of warranty service is this? What sort of company is this?

SONY W65D Privacy Policy - I am a Newbie in this forum so I would like to know if this page is actually monitored by Sony TV or its affiliates. If yes then would you be kind enough to answer the following questions: Every time I want to access my streaming content I always have to accept the privacy policy by clicking agree. It's a bit nagging if you actually think about it. Why can't I just accept it once when am setting up my TV? The privacy policy is not readable. Please see screenshot of how it displays. Attached is a screenshot of the system information as well for your reference in case you might need it.

I purchase the TV at Best Buy. After 3 month the TV don't work. I call Best Buy. They tell me I have to contact Sony and they tell me I have to wait 3 week to get the part. Please do not buy nothing from Sony. They are the worse brand you will ever buy.

I purchased Sony Bravia LCD TV 32 inch before 4 yrs back. Now suddenly TV start giving double image. When I ask to customer service representative he just taken photo and taken service fee and told me it's display problem and need to change the display and it will around Rs.15000. "I will send you estimate", but still date I didn't receive any estimate. That person came to collect service fee only. Very very worst experience and very very worst brand.

I have problem in Sony Bravia 70 inches TV. I had proud on Sony TV and other product but now I am frustrated with Sony. Now I will not buy any Sony product. I bought before 30 months ago only and got problem like red blinking and couldn't start TV. This problem should be fix; otherwise I will go to consumer protection act. Such costly item need maintenance within 30 months? I need resolution as early as possible.

I bought Sony WD655 in October. I'm so massively disappointed that I promised not to buy any Sony product ever again. The picture quality is medium but other thing disqualifies this TV - when moving the picture is shivering so badly you can't look at it. SHOCK. I've reported this and demanded a new TV - but they told every one of this kind is the same. I wanted to give it back. They ignored me. This TV is total rubbish. Don't buy it!

The last time I bought a sony product, I was suppose to get some free movies. Now here we are again 8yrs later. I bought a 4k tv with promo of 120.00 worth of 4k movies on the 11/30/16. I hook up the tv and sign in for promo and got nothing back, no reply. So after kids left from visit, I called sony customer support and after 30 mins they give me a number for SPHEcomsumerS@sony.com 800-860-2878. They stated that promo ended on 11/05/16 and nothing they can do about it. And that BestBuy should have notify their staff that the promo had ended, and not to promote it. But that is not what happened. They were still and so was other stores like fry's electronics on that day.

I called to ask about connecting my mobile wifi to my smart tv. I spoke to two people. The first transferred me to the second. When I asked how to do this, he very abruptly said it can't be done with a Sony smart tv. I told him I heard it was possible and would like to speak with his mgr. He said no. I said "you won't connect me to your supervisor" and he said "no I won't." I asked for his name and he said no. Worst customer service ever. Since I just bought the tv at Best Buy, I will be returning it for a better tv and customer service experience.

I have purchased Sony LED two years back. One day it stopped working so I called to sony customer care and they assign the call to me nearest centre, however their technician visited to my home and said motherboard got damaged so needs to be replaced. I agreed and whatever the amount he said I agreed also. So he given surety that same will be done in 4-5 days. Now 20 days past many calls to sony call centre, sony service centre. Every time they are answering "within 1-2 days it will be fixed". This is worst experience. Every time their answer "this part does not manufacture in India so it is coming from other country". Even they dont know the timelines. Nothing, nothing. Also they are saying that we will call back but no call. Very worst services. Also if they can't give the any part in market why they are selling the TV?

Sony Bravia KLV-32R422B LED - Worst Experience after buying Sony LED. Just after 2 year of Purchase, its display went blank. Technician says, "You need to change the panel", and it will cost me 13000 rs. I thought Sony is the best in LED market, but today my feeling got hurt. Worst LED manufacturers! Don't buy this product.

In 5 to 6 years with this LCD tv of your sony this is terrible effect of it. The screen was responding and disappear its layer without any accident. It was automatically. It is harmed and the screen was showing falling off. Its LCD layer was affected. Pls... Help us to replace it or changing this device. Thank you.

My TV has been nothing but problems. Can't connect to wireless. Have done everything possible, all other devices connect but it can't. Can't stream so why have a smart TV. I have tried complaining to Sony and they just blame AT&T. Horrible experience.

I had bought a Sony LED Bravia 46" TV believing that it is a good brand and I will never face a problem with the product. I have bought the TV for the amount of Rs. 85000/- in November 2013 but recently the screen panel is shut down on its own. The product has never been mishandled or it has never gone through any external impact and one day it stopped working. On contacting the service centre and Sony management through their mail sonyindia.care@ap.sony.com they are suggesting to pay Rs. 30000 to just repair the product which is more than 1/3 rd of the cost of TV. In that much amount I can buy a new TV of other good brands also. But the issue is that with no fault at our sides, the so called branded Sony Bravia is of no help and it is just shirking off their responsibilities as the product is definitely having a manufacturing defect.

Smart 4K TV 55" XBR-55X700D - Upon receipt of my new TV, I discovered two things. #1 Sony infrastructure was not set up to support the new model yet. The TV searched and searched for software updates it could not reach. After 2-3 people on the customer support line, I learned the Sony server to provide that was not even set up yet. Plus I could not register the TV online for warranty purposes, because the new model was not available as a choice to register... nor could I enter the model number manually.

Sony Bravia 4K TV 55 Inch - One of the worst experience with Sony both as a product and Service. The TV developed vertical lines in 3 years time and it took 1 week for the service centre to send a person. He comes and tells us that it is a Panel issue and needs to be changed. As though we can't make out. He comes and charges us Rs 230 for saying that. Then there is another bombshell that it would cost 70 thousand for the New Panel. What is purpose of buying such an expensive TV when it cannot last for a longer period. I feel that this is a design fault and have seen many complaints on this product. My recommendation is not to touch Sony products ever.

2 years back I purchased Sony led tv, now it is in repair. Sony company service men told that motherboard problem it cost 18000 rs... We purchased led tv by spending 50000 rs, thought that Sony is a good company. Please tell me for a common man can bear such loss... Why this company sell cheap products in India... if this happens in America what will happen...

I will never buy a Sony product again, the customer service is terrible. I have a problem with my new 70 inch TV shutting off. I called the service number and was told to hook up the IR blaster and that my problem would stop. (It did not.) I thought my problem was my cable box, after getting a new one my problem slowed for a while but did not go away. It started to get worse. Knowing my 1 year warranty was coming up I called the service dept. to get this problem resolved. After running through some test, I was told that I was covered and this would be taken care off. I was to wait for a e-mail from a repairman, to set up a time for evaluation. The next day I got a e-mail from Sony stating my warranty was up.

Bought an open box Sony from Best Buy. The sound kept kicking in and out making watching TV impossible. Hooked up the old set and returned the Sony. Best Buy did not have another one at that location so drove across the city to get a new box TV after we were given an open box price. 1st class action by Best Buy. Hook up the new TV. It works a while then that sound started kicking out again. Contacted Sony and they walked me through downloading programs. I am near computer illiterate first class ability to Sony techs at walking me through that. Worked for a while then kicked in and out again. Contacted Telus. A service employee came in short time, looked things over and updated our cable boxes. Problems solved. Everything has worked great. It's been over a year. No problems. I have never had such quick and awesome consumer service as these three companies. My hats off to every service employee I talked to.

I have purchased a Sony TV in January 2013 and it has only been 3 years and the television has started giving us terrible troubles. My Tv is a Sony KLV - 40EX430, Serial no - 3256859, CCC ID: 33003620. First we had noticed that the TV was switching on and then switching off immediately afterwards and the red link was blinking 6 times, to which I called your customer care and they were obviously aware of this issue and took a request complaint after which they sent a technician G. ** who looked at the tv set and said that it could be a panel problem and said that there was a backlight error problem and we need to replace the panel for Rs 9000.

SONY 32W670A LED TV - Being a Sony fan, it pains for me to inform you that not only I am in trouble with your product but also extremely disgusted with your service. It has been over a month that no action has been taken from your end. The same problem has occurred within one year after your replacement of LCD panel. Being a reputed concern of yours, it is rather unfortunate that you have paying your deaf ears to my request. Purchase Date: 03-12-2013. Fault Found & Service Request ID: ** (dated 08/08/2015). Fault type: display issue - red spot on screen. Fault serviced on: 14-08-2015 (LED panel) (A32V1) - replaced. Fault Found & Service Request ID: ** (11/07/2016) (same fault as earlier). Fault type: display issue - red spot on screen (same problem found earlier on 08/08/2015).

I bought a 70" Sony TV less than 4 months ago and have nothing but issues. The TV won't even turn on for hours at a time. I reported the issues a month after having it. They walked me through a "Hard reset." The issue never went away. I called to tell them I want a replacement. After 4 months of issues that no one should have with a brand new TV, I constantly get the run-around. It's impossible to get a straight answer and now they want to repair it. IT'S ONLY FOUR MONTHS OLD AND I SPENT THOUSANDS OF DOLLARS ON A PIECE OF JUNK. How can Sony not stand behind their product??? I will NEVER recommend Sony.

We specified to purchase the Sony 52 inches Bravia LCD TV because of its name even though the price is higher than other brands. We thought it will last longer and better. Wrong. Starting 2 years ago, it requires "warm up" before the picture came on clearly. In the beginning, the WARM UP time is 5 min, then 10 and grew to 30 mins before actually watching TV. I think it's ridiculous. Now, even with warm up, the screen blinks and glare a lot while watch. I think it's bad for eyes. According to internet post, a LCD tv should last at least 16 years (60,000 hours) of usage. My last 8 years/6 years (while warm up started required). I will try to contact Sony, but the chances is slim according to some people's complaint. Very disappointed, SONY failed us, SONY is not good any more.

We bought Sony keeping in mind the brand and worldwide presence, but disappointed. Just in 5 years, the TV screen is bulging and peeling off. This is an unique and very disappointing experience. This seems to be manufacturing defect and should be replaced by Sony to keep their customers happy. My Sony home theatre also had to be thrown as it was going bad to worse in 5 years. I will discourage all the prospective buyers to buy any product of Sony. In such competitive environment, Sony can't afford to sell low-quality products and retain market share. Kindly look into this.

This TV has been NOTHING BUT FRUSTRATION from day one! First off, it had a major issue with my brand new TWC Aries Enhanced DVR where if you powered off the TV and then turned it back on there was NO audio. Sony support said it was Aries' problem to fix and TWC said it was Sony's problem to fix and in the meantime, every time I powered off the TV I had to finagle around to the back of the TV and unplug the HDMI cable connecting the DVR to the TV, wait for the TV to detect the cable was unplugged with a "no signal" message and plug it back in and voila, sound! Very Frustrating!

I bought a 65" sony bravia sep 2015. Hdmi has broken twice. Once in May 2016 and the other in July 2016. Every time it rains and thunder not even close to my house the hdmi breaks. They send a tech out to change the motherboard. But I think one of the problem is that the hdmi are all on the same board. Otherwise you switch to a different hdmi port with no problem. Just call a tech. But you still have hdmi picture. The tech told me he changes at least 10 a week. Maybe not a good tv for south florida. I left sony a message to see what they're going to do about it and they have not call me yet. Also have two ps3 for 8 year know and was plug into tv when it happen in may hdmi broke. Put in my other one when they fix it and know that one broke. Thanks sony. I am ** out of luck. Or am I?

I bought a TV 4K 70x850B on June 15, 2015 at Best Buy. On November 2015 I started to have problems. First I would be watching a movie and it would stop and go to regular channels. It would do this regularly. I bought it at Best Buy. I went to them regarding the problem since I had the TV for less than 5 months. They told me it was Sony that had to take care of it. I called customer service. They got inside my TV and told me there was an update. The TV is on auto update, but they kept insisting that next month it would be an update. For 4 months they been saying that. Then the TV started to black out and it would have (Internet browser will be closed due to internal error).

I had purchased Sony Bravia kdl55w950. Before completing a year, twice display has malfunctioned. I purchased Sony thinking it's high quality brand but what I found is it's a most worst brand. Please people don't invest in Sony. They charge more for low quality panels. And 1 more thing is inside the panel is LG made. I was shocked to see the LG made panel inside Sony Bravia. I don't know what to do. Goin for Sony was my biggest mistake.

Problem SONY TV Panel is evident everywhere. Will give problem within three years. It's my experience and their service center support is very pathetic. Highly recommend not to think about SONY if anyone wants buy TV.

Bought Sony xbr75x850c and cost me fortune. I regret buying this piece of ** tv. Not user friendly. No quick access to activate 3D. Before I can access the 3D on sync menu and when I updated firmware it's gone. You're such a big company you still dont know what you're doing. I hate this tv I'm going to return it. Get a Samsung or LG.

Have been having an issue with our Sony TV shutting itself off then coming back on and it seems to kick off when the audio starts. It's very annoying, not to mention, we can't use our Sony. We only have one television in the house, and the only thing hooked up to it is a dvd player. We would like to know what could possibly be wrong with it. Have owned it since about 2010, but have only used it since 2013. Any help with what this issue is would be very helpful. It's been a great system up to the last several weeks because it will at some point stop shutting itself off and operate as it should, unless by now something has gone completely out, and based on other reviews I've read here, there are no replacement parts available for televisions that are over 5 years old.

As of today our XBR55X8010C Bravaria UHDTV has been out of commission for six weeks with no hope in sight. Beautiful picture but six weeks after purchase from BB it goes dead. I know, these things happen. Since BB only has 15 day exchange policy we have to go to Sony for repair. This all started on a Saturday. After a 25 minute phone call proving that the TV is actually plugged into the wall and that it is really dead, they write up a service order.

As we purchased Sony LED TV 2 year before by considering it as the best brand in case of LED TV. We purchased it on instalment due to its high cost and get relaxed for next 10 to 15 years considering it as a best in class. But after 2 years we faced vertical lines on our TV panel with multicolour. When we contacted to the customer care they gave us the number of technician. When we contacted to the technician he told us that the TV Panel has to be replaced and it will cost us around Rs 25,000/-. We shocked that this is the maintenance cost of a TV. This amount is out of reach for us in a very short period of 2 years, so I request to the company to replace it at free of cost, because it is a manufacturing problem and also because of poor quality of the product.

I bought a Sony 46" LCD TV KDL 43W950C in Nov 2015 and paid about Rs 80,000/-. From day one it gave problems and finally within 6 months in May its panel (the front screen with all electronic circuits) got busted. The Sony Service Centre replaced it. It is now working but we keep our fingers crossed. Now we have completely lost faith in Sony gadgets.

We bought a Sony Smart TV last year and until today it's been okay. The colors are great and it is visually appealing. We always watch a movie every Saturday night and the movies come alive thanks to Sony. It is an amazing product. We're very happy that we went with Sony and not with other brands. I've heard some don't last even up to a year. Sony is very reliable and durable. The quality of the TV is excellent and world class. If ever I needed a TV again, I would not think twice to buy a Sony TV. It is the best in the market. I don't think there is a TV that can match it.

I have bought SONY BRAVIA model No. KLV-40R482B serial no. ** in the month of July, 2014. On 26th May, 2016, I have noticed that one small line appearing on the screen, I immediately call your customer care to resolve the issue. By the time 27th May the problem has escalated further, more lines appearing and shown hazy screen. Your engg. visited on 28th May, 2016. Told that the screen gone out of order and need replacement. I am surprised - note that the product of Sony which is known for its product, quality and service gone out-of-order in short period of time i.e. a major part that is its screen which cost @ around Rs.20000/-.

I have a Sony LCD TV. Yes, LCD, not LED. I bought it for my PS3. I wanted to upgrade to an LED TV but since my old LCD TV was too expensive, I feel that I should wait for a couple more years to get the most out of it. I see a lot of other TV brands that offer the same features only cheaper. What I don't like about my TV is that it doesn't have a USB port and it's too bulky as compared to the old ones. I'll just replace my TV when I upgrade to a PS4.

Had Sony Bravia TV for 3 years now. Shame we can't use it to full extent because there is no digital cable service available in our place yet. But my father enjoys watching movies on it and enjoys the 1080p capabilities. One thing I don't like about it is that you can only use Sony products with it. It would have been cool to surf internet and use it as your screen, but you have to buy a Sony-made chip or something to get it to connect to the wifi. It's something I wish it could do without, but as of now it's more than good enough.

I am super amazed with the quality of Sony televisions. The first TV my parents bought was a Sony TV... They bought it a year before I was born, year 1984. I can remember still using it until I was in college. The picture is still as clear as it could ever be, although some switch buttons are already missing. Years later my mom would give it to my cousin. There was a problem with the volume but it still works after 20 long years...

Purchased TV from Video Audio in Torrance on 1/2/16. I have already had 2 problems to date and they first said it was my HDMI cable. Replaced that and still have the same problem so now I am without my main TV for 3 days during the NBA playoffs. I thought by buying a Sony product that I was getting the best but I was wrong. I had a Panasonic for 7 years and never had a issue. What's up SONY?

We have always had Sony TV's and currently have four in our home. We love the picture and sound quality and feel it can't be best. We bought a new Bravia a bit over two years ago and enjoyed the Smart TV capabilities. A few months or so into our ownership, the TV popped sharply and turned off by itself. My husband works with electronics and investigated. There was no apparent damage to the set so we made an assumption it was just one of those things. That has happened a couple of times since.

We purchased a Sony 75" Ultra Smart 4K 3D TV (XBR75X850C) from Best Buy last November 2015 for $3,500. The TV worked great until about two weeks ago where a small pinhole light stays on all the time. Best Buy technician came out and conducted a TV diagnostics and found that a Green Pixel is frozen in the "ON" position. The technician said, "This is a Sony warranty issue." So we only had the TV for 5 months and already experiencing issues.

Bought this TV four years ago and already experiencing trouble with the display. When we turn on the TV, it takes a minute for the picture to fully display. Sometimes, only half of the screen would be shown and the other half would be pitch black. This is not the quality that we've expected from a global brand which parades itself as someone who creates top-of-the-line products. Of course the warranty is already over so we're just waiting for the TV to completely stop working and buy another set - obviously it won't be a Sony.

Sony LCD TV KDL-46W950a such a junk product where company cannot take care of software issue. And expecting customer to pay the money to solve this software problem by replacing with brand new hardware. What more bad thing you can expect from a company.

Sony 70" KDL-70R550A.... Pathetic piece of garbage. So my screen went completely dead a few days ago and despite a "service" chat and a transferred "service" call to Bangalore I'm left with a gigantic statue in my living room. Forget the sheer disgust that a "premier" brand or a company would even ship a product that according to the boards has such a frequent and terminal defect, but the customer service people who are fully aware that the Red lights blinking in a sequence of 5 means your LCD and thus the whole TV are likely shot, are trained not to reveal that.

Received as a gift. Tried to register product online as instructed. Would not accept password info. Called Sony Customer Service (if you can understand them) who said they can't warranty it as it was manufactured in 2012, even though it was purchased 5 days ago. There is NO U.S. or CANADIAN customer service, and when I asked (3 times) to speak with a supervisor, I was told they don't take calls. I asked for the agent's name, and he refused to give it. Back in the box it goes. DO NOT BUY SONY PRODUCTS.

I bought a Sony Bravia tv which lasted for a whole month before the screen suddenly went black. I phoned the 1-800 number for at least six months trying to get my money back all to no avail. I could not understand the operator which was difficult to communicate my issue. The operator eventually made me go through the troubleshooting which was the second time and then told me to take it to the repair shop. Repair shop said Sony did not refer me to the repair shop. I went back and retrieved the tv and took it home. I then emailed the person at Sony to explain that I did the troubleshooting twice. I am waiting for a response. I will never ever purchase another Sony tv and hope people will research before buying.

I can't believe all the good reviews! Our set only lasted 7 yrs. Apparently the part needed to repair it is no longer available. So after only 7 years, we have to invest in another expensive TV. Obviously, it won't be a Sony!

Some years ago we purchased a 40" Sony Bravia television. We thought it was wonderful, though it did seem to get quite warm. Several months later we were contacted by Sony and advised that the company was not pleased with the performance of that particular model and was prepared to replace it with a new Sony Bravia with a larger screen. Unfortunately we have a TV hutch that will not accommodate greater than 40". Sony then located a new 40" model and had it delivered to our door. The delivery people set up the replacement Bravia for us and carted away the older model. We have had our newer model Bravia for about four years and continue to be favourably impressed with it. We have never before or since experienced such corporate responsibility. Bravo Sony!

We have had our LCD Sony Bravia television probably 8 years or so. It has gone through almost daily performance and even through one major move across the country and yet performs as well as the day we first plugged it in. That said, being an older model it doesn't have the features we would like to have. When/if we are in the market for a new one we will look for those features in another television. Although we love our Sony, if the price variations as wide as they were when we purchased this unit (with Sony being frankly one of if not THE most expensive) we will go to another brand. The quality is outstanding but the price will rank high with us now that we are on a fixed income.

I purchased a Sony Bravia TV and was at first absolutely loving the TV. Then out of the blue the TV started shutting itself off. Called Sony, they said to try the hard reset with everything unhooked from the TV. That did not work. They tried to first blame it on something I had hooked to the TV then they said a local channel was emitting surge signals causing the problem.

Purchased a Sony Bravia flat screen TV Model #KDL-52V5100 Serial # 8067713 in 2010. Have used normally for a family of 4, wall mounted. Suddenly getting bars across screen in last month. Repairman out, took TV and discovered that LCD panel needed to be replaced. Part is no longer being made (after 5 years?). When contacted Sony at 800-222-SONY I was told by "Oscar" that he could not help me and would not/could not get me to anyone higher up, despite my asking to speak with his supervisor/manager. Have been on all websites linked to Sony and have been unable to find a phone # or email that I can contact in order to ask for compensation, as I now have no recourse but to purchase a brand new TV.

I will never buy another Sony Product Again! 2 of my 3 Sony tv's are having major problems. As well as my Sony Playstation! I will never buy another Sony product again! I am 61 years old and have watched their products deteriorate over the past 15 years. At first I thought it was a fluke but after talking to other people, have found that they are having the same problems too. So my advice to anyone reading these reviews, Stay away from Sony! They used to be quality now they are expensive junk!

I contacted Sony customer service back in November 2015. I explained to them that my television I purchased less than a year ago shows a red line at the left corner of the screen. They provided me with an Event ID # and ask that I take a video of the TV along with pictures of the back and front of the TV. On 12/2/2015 I sent an email as requested, of the video and pictures. On 12/3/15 I received an email from Milton (**) that they had reviewed the pictures I sent and a customer services representative will contact me within the next 1 - 2 business days with the results of their review.

We have had no problems with our TV. The only time it has given us any trouble, it was the cable company's fault. It performs like a trouper. If this one ever goes out on us, I would definitely buy another Sony.

I love my Sony television. It has a very clear picture. You can actually count the strands of hair on the heads of men. Even blemishes. We always get compliments from visitors.

We have the 65 inch Sony smart television. We love it!! It has a great high definition picture and great features. And we got great a price at Best Buy.

After my horrible Samsung experience, it is great to have a reliable TV; the reliable Sony is a real treat. The Samsung was broken more than it worked. I'll never buy ANY Samsung product again. Service Dept is as bad as their products.

I have 11 TV 's most are Sony Smart. They range from 32 to 70 inch and have no complaints. Also I have LG TV's. They are good also just that the picture just not as sharp but close.

SONY BRAVIA - It provides an excellent picture in sharpness and color. Had it for about 5 years without a single problem. It would be nice if the speaker system was upgraded.

I have two Sony. Both have "twin View" and multiple view of active channels, to monitor, pick and choose active content, and see what is actually on live while watching another program. Excellent service, excellent performance, great value.

This Sony Model has the wifi smart tv option, not good. Keeps losing the settings, had the unit replace once, still the same problem. The TV in itself is fine but I would not purchase again with the wifi option. Model Bravia.

The television itself is fine, but the customer service kinda sucks; they have no service repair shops within the State of New Jersey. And I have a 46 inch projection television, that is no longer in warranty. The television is starting to have double vision with the nearest authorized repair shop is in New York State. They will not travel to the State of New Jersey for any in home repairs that is desperately needed. According to Sony's customer service Department, if you live within the State of New Jersey whether or not your television is in or out of warranty they have no authorized repair shops within the state of New Jersey. So buyer beware, he will not be told misinformation unless you know to ask.

A worker was there to install a new dish control box and check the hook up to the ground rod. He then tried to receive DIRECTV service through his testing equipment and could not receive any service. The inspector got his ladder and a new LMB from the truck. He went on top of the roof to the dish. Inspector proceeded to wipe off the face of the dish that had black powder on it. He installed a new LMB and the worker said that he was now receiving a signal from the DIRECTV. I asked what this meant. The inspector proceeded to tell me this meant nothing. He said that sometime you just had to clean the device to restore service. The old LMB was installed back on the dish. He them came down from the ladder. All of us walked around to the front door but the inspector did not come inside.

Have owned three Sony brand TVs and two suffered their end of life events before ten years of use, while the third has only one year of use so far. If it wasn't for the evident low-quality design and manufacture I would have given high marks. One in fact had a design defect documented in a court of law. However my incident occurred outside the court imposed time limit for the class action settlement - so Sony ponied up only about half the value of a replacement, meaning I had to complete another (the third) purchase from my pocket. Don't know if I would buy another Sony at street prices - doubt it.

I actually have 2 Sony 32" Systems, and 1 Panasonic & LG. The Sony systems came standard with internet connectivity and Netflix. I'm very pleased with the picture quality, standard features, and price.

Never had a problem with the Vizio. The Main board went out on the Sanyo not long after we had it but long enough the warranty to run out. I was able to find one and fix it. That's why I gave the Sanyo a rating of 1. Since replacing the Main board I have not had any problems.

Sony Trinitron traditional picture tube type was durable, long lasting and great picture for many years. Not quite as good with Phillips, RCA or Zenith which I also owned over the last 35 years. For high definition or flat screen I have yet to make a solid decision on any of the brands.

I purchased my Sony Bravia 32" (model No: KDL 32S3020) after much research. I believed this was the best model available without too many extra buttons! Also it came with a free 5 year guarantee. Fabulous television with no problems to date. (6 years on.)

The model I have is limited to 1080p resolution, but Cablevision doesn't offer anything better than that anyway. The picture quality is great, and I particularly enjoy the light sensor which automatically adjusts the brightness level to match the room illumination.

Sony Bravia v40xbr1 the set has worked flawlessly since day one. The only gripe I have is that it is incompatible with many digital cameras, specifically Canon cameras that I've hooked up to the set. The USB input is quirky also, sometimes it works, sometimes not. This is a 9 year old LCD display unit, which was astronomically expensive at the time. I am particularly loyal to Sony products as I've always had stellar performance from all their stuff.

For over 4 decades I have purchased Sony televisions. This brand is the top of the line, albeit expensive, but you receive in exchange the most beautiful image available on any TV screen manufactured for consumer use.

I have had Sony TVs for several years. Had a major problem with my 55" Sony several years ago when it developed blue spots on the screen. I was only offered a 52" Sony as a selection to replace my 55" with additional charges, of course. Having it to do over again I would opt for a different manufactured tv. I presently own a Vizio and Samsung tv. Sony use to be considered the best by consumers however, all of the present day tvs work rather well.

There were not enough inputs on this LED 42 in model. It has been a problem, having to connect and disconnect to use Wii etc. otherwise TV has been great.

The Sony model is a KDL46W4100. It was purchased in 2008 and it has played flawlessly since the date of purchase. I try to stay with the name brand purchases.

We own three Sony TV. My oldest Sony TV is six years old and never have had a problem. The only problem I have had with one of my smallest is the back cord keep falling out. And I did call the company to replaced it and was shocked on how much it costed to replace.

I have owned a Sony KDL4003500TV bought from new around 8 yrs. ago. Had no particular issues with it apart from remote control not working properly when switched on. After a minute, it's fully working. It has the easiest freeview page setup I have seen together with simple to use remote control, even my 70 yr. old mother can use it.

I have a Sony flatscreen 40" television. I bought about 5 years ago and have not had any problems with it. The overall quality is great. My second television is also a Sony. It's only a 19", but is a great size for a small room. I've had that one for 10 years or more.

Good picture, easy to program, good sound, nice looking cabinet, good price, easy to use remote, good price, never need service. I will always buy Sony brands tv.

The 45" Sony Bravia we own has provided excellent picture quality. It is easy to use and was easy to set up. The picture quality is excellent from every angle. In the 8 years we've had it, we had zero problems.

I have a Sony Bravero (sp?) and it meets or exceeds all my expectations for a flat screen TV. Great picture, good sound and wonderful value. I highly recommend it.