Sceptre TV Reviews

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About Sceptre TV

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Sceptre TV manufactures consumer electronics such as televisions, monitors and accessories. The company offers a wide range of models, including 4K Ultra HD, LED and Smart TVs. Sceptre TV aims to provide high-quality home entertainment options that cater to diverse consumer needs.

Visit www.sceptre.com
Pros
  • Affordable price for features
  • Good picture quality
  • User-friendly setup
Cons
  • Frequent product malfunctions
  • Poor customer service experience
  • Limited warranty coverage

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Sceptre TV Reviews

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    Page 1 Reviews 0 - 20
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    Reviewed June 5, 2026

    I have had my 75 inch Sceptre tv for 9 years now and have never had a problem with it. For several years I ran it through a regular cable box but now I stream everything through my 4K fire stick and it works great.

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    CoveragePriceMaintenanceRates

    Reviewed Aug. 28, 2025

    Bought this tv about 2 or 3 years ago after not able to get replace parts for Samsung tv. Had the samsung for 12 years before having to replace it. Pricewise the brand is good but, had issues from day one. Tv would randomly turn off or change channels on me. Finally figure that out and it stopped. It was working this morning but on lunch break the screen was black and had audio. Checked the ports, cable, switch power I outlet nothing. Unplugged it to do a power cycle and now nothing. No audio, black screen, the power light comes and go.

    It would cost more to send in and have tech support to tell me a starting point. I'm tech savvy so I can replace the parts myself and did so on the samsung a few times but, not knowing if it's the power supply, main board or some other issue. Was informed the parts would be more than the tv. Now I have buy another one but switching back to samsung. The price might more but at least I know it will last a lot longer. Can't keep spending money on a new tv each time it breaks.

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      Reviewed July 21, 2024

      I purchased my 65 inch Sceptre In July of 2018 and still works great, a lot of people complain that this tv is not loud enough but with mine I just turned off the equalizer in the sound settings and it sounds great, you can also set the equalizer however you want your sound.. The only thing wrong with this tv is that it is not a smart tv so you have to buy a Fire Stick or smart tv upgrader.

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      Customer ServiceRefunds & Payouts

      Reviewed April 28, 2024

      Good picture for an entry level tv but don't expect it to last long...this is my second one that didn't make it past two years...picture went out in both sets. I would add my receipt below for the tv and 2-year warranty I paid for, but I was never emailed either one from Walmart.com.

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      Reviewed March 5, 2024

      Purchased Sceptre tv 55 inch on November 2021. Worked fine for a while though sounds was not great. The screen went bad today 3/5/2024 and had to buy another one. Worst mistake. Save yourself a trouble. Stay away from this.

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      Reviewed Feb. 16, 2024

      Picture was good, sound was bad. Added sound bar but didn’t clear it up. After just 2 years it took a crap and I will not buy that brand again. I have tvs that are 15 years old. So I bought a Vizio and now I’m happy

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      Verified purchase

      Reviewed March 28, 2023

      I bought my Sceptre 50 inch 4K UHD November 2020 and it still works great as if I bought today. The sound is good, I do have on occasion a hard time hearing what’s being said but only when I have my 2 or 3 Wind Machine Fans running. Otherwise I can hear everything great! I got my TV for $199.99 & I have to say that when I want to upgrade to a bigger 4K TV I’ll be buying another Sceptre TV. I guess I was one of the lucky ones.

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      PricePunctuality & SpeedMaintenanceRatesHonesty & Transparency

      Reviewed March 21, 2023

      This TV is the single worst purchase I've ever made.

      1. They lie about the remote being Bluetooth. It's not. You can pair it to the TV with Bluetooth, but if the remote were actually Bluetooth you wouldn't have to point it at the TV for it to work.

      2. It worked fine for around a year, but then started getting really slow. To the point where I'd hit a button and it would take 20 seconds for the TV to register the button press. I did a factory reset and that fixed the problem, but as time's gone on I think I would have to reset it weekly and then relog in to all of my apps for it to be remotely usable.

      3. In general it just.... lags. Especially audio. If I'm watching Youtube and switch to Netflix, for instance, that's a process that could take up to 5 minutes. Eventually I might get into Netflix but the Youtube audio will still be playing. Audio keeps playing after the TV is turned off on a regular basis.

      Overall I'll never buy a Sceptre TV again and I would urge you not to buy one either as they just aren't worth even the (relatively) inexpensive price. Spend a little more and get a more reliable brand.

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      Customer ServicePunctuality & SpeedMaintenanceTimeliness

      Reviewed March 8, 2023

      The sound on the TV was horrible from the beginning then a couple months later the speakers blew and stopped working. I contacted Walmart who said I had to file a warranty claim with the company. I did and no response. I called and no one answered. So basically paid $300 for a TV that lasted 3 months.

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      Verified purchase
      Customer Service

      Reviewed Aug. 25, 2022

      In order to use this TV. I had to buy a TV stand because it is so long. Then I had to add a speaker so I could hear it. Then I had to buy a media player so the passport would play my movies and now I can't plug in my DVD player because they don't have ports. Then I called in to technical support and he hung up on me.

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      StaffValue

      Reviewed March 24, 2022

      This TV was a great value and the picture was very clear. Unfortunately a little after a year and 1/2 the volume control started getting erratic. It happened off and on for a while. The volume would go from 0-100 by itself and back up and down. Eventually it just kept doing this every time, making the product useless. I contacted tech support only asking for help or advice on issue and all I received was a generic "sorry you're product only has a year warranty and therefore expired". No solutions or help was offered. Before you purchase please research volume issues. It seems to be a common issue, and you may end up with garbage, as I did, after a short period of time. As I stated, it was a great guy, with a great picture, but with no way to control the volume it is just another piece of trash.

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      Customer ServiceCoveragePriceMaintenanceBilling

      Reviewed Sept. 16, 2021

      Sceptre is really inexpensive and now I know why. All flat screens look great and it lasts just long enough to exceed the warranty. It did look great and now it's time for the scrapyard. I went through Sceptre Customer Service, did a Factory Reset twice and they agree the TV has internal problems. I have Asurion through my credit card and I have to load this 50" Dead TV into my car and find a repair shop and have them give me an estimate to repair it. Or pay a repair person to visit my home, which isn't worth it. I will be buying a quality brand to replace the Sceptre mistake.

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      Staff

      Reviewed Aug. 27, 2021

      Amazing to show with closed captions with tv. Deaf people love to read what they are talking about and they are very good work! And continue to work to improve in future and more teach people to change their life to see and different styles too.

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      Customer ServiceMaintenance

      Reviewed July 26, 2021

      The TV did not work properly from the very first day I purchased it. Now the remote no longer works no matter how many times you change the batteries. You can never get anyone from customer service to pick up the phone. My complaints I have are shared by many other customers. Seems like this company knows it made a faulty product and will not stand behind it. Will never purchase anything from this company again. I can't even get a replace remote that was defective!!!

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      Customer ServiceCoveragePunctuality & Speed

      Reviewed Jan. 5, 2021

      The tv works fine, but after almost a year of use noticed some flickering on screen, so I contacted support to get it fixed under the factory warranty, everything was smooth although the process took a bit long because they would take their time to reply back. After 2 weeks of nothing through email today I finally got my tv back but apparently they couldn't repair it, they haven't sent me any info nor didn't sent anything with the TV regarding the still present flickering, as a matter of fact we haven't exchanged word since they sent me the return label for Fedex. Too good to be true, oh well time to move on from this company.

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      Reviewed Nov. 23, 2020

      Purchased the 32" Sceptre TV at Walmart on-line. The tv was delivered Sunday afternoon. Went through the usual set-up process. Began to watch a program after set-up and within 15 minutes there was a loud pop and the tv screen went blank. As I tried the remote to turn it back on the back of the tv began to smoke. End of the Sceptre TV. Very disappointed.

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      Customer ServicePriceStaffRates

      Reviewed Nov. 10, 2020

      I purchased my second TV-Dvd player and it is unbelievable. It took us compak 5 minutes to set up and the one I just purchased is a 32 inch. The quality is perfect and the sound is amazing. Why I purchased the 2nd one is the fact of their Customer Service Support which is outstanding. I had to call them and ask a question and it took less than 2 minutes to reach a "live operator", and I was done in a minute. Try this with another company. You won't find this type of support at all. When you purchase a product you have to consider Price/Quality/ and the Sound but you have to look at "Customer Support" and this company has it all. I plan to buy 2 more for each of my grandchildren for Christmas. One amazing experience for me...

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      Customer ServicePriceRatesValue

      Reviewed Nov. 8, 2020

      I have owned multiple Sceptre TVs. I would say for the money it's a good value, however, if you're looking to actually hear anything you will need a soundbar that is not made by Sceptre. I would rate the TVs at a four if it wasn't for the fact you can't hear anything even at maximum level. The Soundbar is beyond subpar, not to mention it has minimal intelligence. You can press the volume up button and most of the time it just shuts off. The soundbars are a complete and utter waste of money. That said... the TV is worth the money if you're on a budget. There just is no sound because they use inferior speakers.

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      Sales & MarketingPrice

      Reviewed Aug. 17, 2020

      Sceptre will not give tech support on a newly purchased, warrantied TV without a $5 charge. The sound is irritatingly poor. Never was it indicated upon sale, a charge would be levied. TV 24" M24H246BDC2358. RAEA

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      CoverageMaintenance

      Reviewed June 29, 2020

      Our TV stopped working within 2 months of purchase, we talked to Sceptre and they agreed to replace it under warranty if we sent it back to them. That was 6 months ago. We have attempted to contact them multiple times since. SCAMMERS.

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      Sceptre TV Company Information

      Company Name:
      Sceptre TV
      Year Founded:
      1984
      Address:
      16800 E. Gale Ave.
      City:
      City of Industry
      State/Province:
      CA
      Postal Code:
      91745
      Country:
      United States
      Website:
      www.sceptre.com