Sceptre TV

Sceptre TV Reviews

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Overall Rating3.0 out of 5
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Sceptre TV Reviews

ConsumerAffairs has collected 109 reviews and 295 ratings.

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Verified purchase

Reviewed March 28, 2023

I bought my Sceptre 50 inch 4K UHD November 2020 and it still works great as if I bought today. The sound is good, I do have on occasion a hard time hearing what’s being said but only when I have my 2 or 3 Wind Machine Fans running. Otherwise I can hear everything great! I got my TV for $199.99 & I have to say that when I want to upgrade to a bigger 4K TV I’ll be buying another Sceptre TV. I guess I was one of the lucky ones.

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Reviewed March 21, 2023

This TV is the single worst purchase I've ever made.

1. They lie about the remote being Bluetooth. It's not. You can pair it to the TV with Bluetooth, but if the remote were actually Bluetooth you wouldn't have to point it at the TV for it to work.

2. It worked fine for around a year, but then started getting really slow. To the point where I'd hit a button and it would take 20 seconds for the TV to register the button press. I did a factory reset and that fixed the problem, but as time's gone on I think I would have to reset it weekly and then relog in to all of my apps for it to be remotely usable.

3. In general it just.... lags. Especially audio. If I'm watching Youtube and switch to Netflix, for instance, that's a process that could take up to 5 minutes. Eventually I might get into Netflix but the Youtube audio will still be playing. Audio keeps playing after the TV is turned off on a regular basis.

Overall I'll never buy a Sceptre TV again and I would urge you not to buy one either as they just aren't worth even the (relatively) inexpensive price. Spend a little more and get a more reliable brand.

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    Reviewed March 8, 2023

    The sound on the TV was horrible from the beginning then a couple months later the speakers blew and stopped working. I contacted Walmart who said I had to file a warranty claim with the company. I did and no response. I called and no one answered. So basically paid $300 for a TV that lasted 3 months.

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    Verified purchase
    Customer Service

    Reviewed Aug. 25, 2022

    In order to use this TV. I had to buy a TV stand because it is so long. Then I had to add a speaker so I could hear it. Then I had to buy a media player so the passport would play my movies and now I can't plug in my DVD player because they don't have ports. Then I called in to technical support and he hung up on me.

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    Reviewed March 24, 2022

    This TV was a great value and the picture was very clear. Unfortunately a little after a year and 1/2 the volume control started getting erratic. It happened off and on for a while. The volume would go from 0-100 by itself and back up and down. Eventually it just kept doing this every time, making the product useless. I contacted tech support only asking for help or advice on issue and all I received was a generic "sorry you're product only has a year warranty and therefore expired". No solutions or help was offered. Before you purchase please research volume issues. It seems to be a common issue, and you may end up with garbage, as I did, after a short period of time. As I stated, it was a great guy, with a great picture, but with no way to control the volume it is just another piece of trash.

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    Customer ServicePriceStaff

    Reviewed Sept. 16, 2021

    Sceptre is really inexpensive and now I know why. All flat screens look great and it lasts just long enough to exceed the warranty. It did look great and now it's time for the scrapyard. I went through Sceptre Customer Service, did a Factory Reset twice and they agree the TV has internal problems. I have Asurion through my credit card and I have to load this 50" Dead TV into my car and find a repair shop and have them give me an estimate to repair it. Or pay a repair person to visit my home, which isn't worth it. I will be buying a quality brand to replace the Sceptre mistake.

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    Customer Service

    Reviewed Aug. 27, 2021

    Amazing to show with closed captions with tv. Deaf people love to read what they are talking about and they are very good work! And continue to work to improve in future and more teach people to change their life to see and different styles too.

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    Customer ServiceReliability

    Reviewed July 26, 2021

    The TV did not work properly from the very first day I purchased it. Now the remote no longer works no matter how many times you change the batteries. You can never get anyone from customer service to pick up the phone. My complaints I have are shared by many other customers. Seems like this company knows it made a faulty product and will not stand behind it. Will never purchase anything from this company again. I can't even get a replace remote that was defective!!!

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    Reviewed Jan. 5, 2021

    The tv works fine, but after almost a year of use noticed some flickering on screen, so I contacted support to get it fixed under the factory warranty, everything was smooth although the process took a bit long because they would take their time to reply back. After 2 weeks of nothing through email today I finally got my tv back but apparently they couldn't repair it, they haven't sent me any info nor didn't sent anything with the TV regarding the still present flickering, as a matter of fact we haven't exchanged word since they sent me the return label for Fedex. Too good to be true, oh well time to move on from this company.

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    Reviewed Nov. 23, 2020

    Purchased the 32" Sceptre TV at Walmart on-line. The tv was delivered Sunday afternoon. Went through the usual set-up process. Began to watch a program after set-up and within 15 minutes there was a loud pop and the tv screen went blank. As I tried the remote to turn it back on the back of the tv began to smoke. End of the Sceptre TV. Very disappointed.

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    Sceptre TV Company Information

    Company Name:
    Sceptre TV
    Year Founded:
    16800 E. Gale Ave.
    City of Industry
    Postal Code:
    United States