Sceptre TV

For the first time I had to contact SCEPTRE as my remote gave out on me. WOW! What a pleasant experience with their tech support, and customer service agent. There were some issues which were mine but the tech support and customer service were so great and they took ownership of my problem by sending me a remote this coming Monday as today is Friday, May 3, 2019. Do NOT DOUBT receiving excellent service from any department. I do suggest you be prepared with your product and serial numbers so they may assist you faster. I was not prepared much - much patience given to me as a senior. Thank you SCEPTRE... YOU ARE MY TV SUPPLIER HEREAFTER AS WELL!!!

35 Inch Screen and Great Picture Quality. And it was on Sale at Walmart for $90 back in December of 2018. More than happy with the sound quality and ability to attach other devices to it. I'd buy again, proves that brand names are just that, a brand.

I bought my 40" Sceptre TV through Walmart in 2012. Delivery was great and arrived with no problems. In the 6 years I've owned it there has never been a problem. It died last night and I'm sad, but I only paid $175.00 for it so I certainly can't complain. I loved my Sceptre! Time to start shopping again.

I purchased a 50” Sceptre TV for my mother 6 years ago. She literally has it on at least 10 hours daily. During that time, the TV has performed flawlessly! I also purchased two other Sceptre TV’s for myself; one for the living room and another for my bedroom. No issues whatsoever. There was a point when I decided to “upgrade” to a Sony 65” 4k. The price was $1600... three times the cost. Quite honestly, I was very disappointed. The picture quality was just a slight improvement and the remote was VERY slow to respond. I gladly returned it to Best Buy.

I'm back to buy another Sceptre TV. We use these TVs for various purposes but mostly digital signage at an aluminum extrusion plant where the environment is harsh on a good day. I have eight in service and am ordering another today. We have replaced 4, but three were damaged by moving equipment and one was installed too close to a metal saw and suffered damage from aluminum chip ingestion. Another also arrived with damage in transit and never worked due to a cracked screen. These are the most affordable TVs available on a consistent basis and while you can find a better picture for twice the price, you can also spend much more and get less of a picture. Overall my experience has been stellar with these TVs.

The screen was shot with a soft nerf dart and rendered it completely black, other than the image of a shatter where the internal liquid follows. The fact that such a light impact (I can tap with my finger as hard) broke this beyond repair (it would cost as much or more to replace) is pretty pathetic and shows how low the screen quality actually is. I've seen reviews where removing the factory plastic wrap ruins it too. Would not recommend if anything has any possibility of coming in contact with the screen, ever. Sceptre needs to do better than this if they hope to survive. Cheap, but you get what you pay for. I asked Cust Service for contacts in Exec. management to complain to and they ignored me and did not reply. Cowards.

Excellent quality for cheaper price, I don't regret buying it... I laugh at those who bought expensive brands. I love the picture, the quality...and most important, the price.

My experience with Sceptre... Placed a claim because the television had a red line going through the screen ONE WEEK AFTER I PURCHASED IT! Which took 2-3 weeks for me to receive a box to ship it back and ANOTHER 2-3 weeks to receive a refurbished replacement. Placed another claim. The television would not stay on longer than an hour and the picture and sound went on it. ANOTHER 2-3 weeks to receive another box to ship it back and ANOTHER 2-3 weeks to receive a new television.

Great quality for the price for a 55” TV. A little low on the refresh rate but over all a great buy. No problems in three years. Could have a better base on the set but it has plenty of HDMI and other input/output connections.

I bought a TV a year and a half ago. First one broke, they replaced it. The new one they sent me, broke 2 months later. Out of warranty and REFUSED to help. 2 TVs in less than 2 years...PATHETIC. Only thing worse than the TV, is the customer service. Transferred me from one person to another with no help. PLEASE DONT WASTE YOUR MONEY!!!

So about the 75 inch TV 14 months ago and it was a beautiful TV. Then one night I was turning it off to put my daughter to bed and half the screen was gone when I turned it back on. I tried cycling the power couple times and only half the screen with power up dimly and then blackout. I would still have audio. So I called Sceptre customer service and tech support and they told me that indeed I did have some issues but it's two months out of the warranty and they refuse to do anything about it.

This company leaves little to desire. I bought a 55” Sceptre TV. It worked fine until the modem went out on my internet. After replacing it I have not been able to connect to Netflix. I called for support and they told me they didn’t carry Smart TVs nor could any of their TVs connect to the internet. How do they think I have connected in the past? DO NOT BUY one of their TVs. I asked to speak to someone above and he said it was not possible. CROOKS!

Purchased a small tv/DVD for my son's room, didn't want to purchase an expensive tv for just movie watching. Put in an area where he couldn't reach it. First had problems with remote working. If I left the batteries in the remote for a week or so without using, it would stop working and I would have to put brand new batteries in it again before it would work. Did this 3 times before just removing the batteries and leaving them out of the remote in between use. My son barely watches tv and after this 6-8 months has only used the tv around 10 times.

I will never purchase another tv from Sceptre again. I ordered the 75” from Walmart and the picture blew less than 30 days after plugging it in. After filing for the warranty that tried to claim that it was hit which it wasn’t. Myself along with many of my family members all heard a noise coming from it and something inside of the screen popped and caused the pic to go out. Sceptre does not stand by their products at all.

Still paying off my 75 inch Sceptre TV and it went out! Screen is completely blacked out and won’t turn on. What a scam. Oh and it only had a 1 year warranty and of course it goes out as it expires. What a joke.

I bought a Sceptre TV, 55 inch, LED HD TV, 14 months ago. I was very impressed with the picture and quality. But the TV broke only after 14 months. I contacted the company and told them what had happened. They told me that their warranty was only good for 12 months, and there is nothing I could do. So, Sceptre products only last a little over a year, and the company does not stand behind its products. Do yourself a favor and buy another brand that will last longer than 14 months.

I purchased a 55in from Walmart. It lasted for 3 years; however, we didn’t use it daily. We tried to have a movie night as a family Christmas Eve and it went black just as we were starting and never came back on.

Our daughter bought us this tv and within 30 days it stopped working. Took it to the manufacturer and they swapped it out for another tv. Not realizing that this company would give us another nonworking tv, we didn’t take it out of the box until we moved to our new home 5 months later. We just unboxed it and turned it on. And within 2 min it shut off and it won’t turn back on. I feel bad for my daughter because she spent her money buying the worst tv I’ve ever seen.

I purchased a SCEPTRE 43" from Walmart.com on 11/23/18 as a Black Friday deal. I did like the fact that my order was shipped to my my store in Hood River, OR. That store number is 0186. My order number is **. The name on the order is Sherrie **. Because the Hood River store does not carry the SCEPTRE brand I couldn't see it in person until it was delivered. When I picked it up from the store the young lady checked a couple of spots on the box that had torn through. We determined that the tv was not damaged so I took possession of it. I got it home and read the set up pamphlet which was totally useless. Maybe this is the norm for a "cheap" tv. More information would have been helpful. The user’s manual on the Internet wasn't that helpful either. I had done research before I purchased the tv. There were a few that gave good reviews, some mediocre reviews, and some bad reviews.

I purchased this crap approximately 6 months ago. Today 12/25/18 is the first time I unboxed this TV. I plugged it in with the plastic on. As soon as I took the tape which mind you was taped to the screen, the tape once powered up destroyed the screen all around the edge of the screen. From reading reviews I guess I will cut my losses. But like everyone else DON'T BUY ANYTHING FROM Sceptre TV.

I purchased a 32in LED TV from Walmart for 99.00 during Black Friday in 2017. This TV was to replace an old TV that still worked. So I didn't opened it immediately. When I opened it, the TV came on but I couldn't get my digital channels to play. I tried numerous times to channel scan but no luck. I purchased a new antenna. I called Sceptre for support. The tech support told me it was the channel tuner. Sceptre sent me another one but it didn't work. Of course they told me to send it to them. Shame on Sceptre because it would cost me 67.00 to send a 99.00 TV back to them. If would do something so Stupid!!! They knew this would be a ridiculous problem. That's why they wouldn't pay for return. BUYER BEWARE... Please don't give as a gift without testing the TV first. Better yet purchase a TV from a place that won't ask you to send it somewhere else.

We purchased a 32" Sceptre television with a built-in DVD player for our grandson's bedroom. Now, my husband is usually very tech savvy, but the set up was horrible, gave him so much trouble, it kept jumping back to the beginning step. After finally getting it set up, the television continually had a popping and snapping sound with the picture going snowy at every pop and snap. He finally got ahold of a service tech after several hours and the guy said it sounded like a power board issue and recommend that we take it back to Walmart. Probably the worst purchase we've made in a very long time. I would never recommend this brand. We've since bought an LG 32", plus a separate DVD player, and we're very happy with this purchase.

The television is several months beyond 1 year warranty after previous failure covered by one year warranty. The power just quit. Nothing. I tried different outlets without any luck. Customer support was very responsive but advise it was now beyond one year warranty. They offered instructions on how to purchase a new power board. $75 plus $15 shipping. Oh, and bring it to TV repair shop and have them replace the part. Terrible. Not even worth the money.

I guess you really get what you pay for. Picture is bad, sound is bad, TV defaults to SAP & will not go back to English. Worst of all they have the worst customer service of any company I've ever dealt with. Was no help & rude about it. But what do they care, they got their money. It's too bad that there are still companies like this in existence.

Yellow looks brown on my TV. Tried to contact customer service via email, they literally replied with; "Based on the images you provided, the TV does appear to be performing normally." Thanks guys. Real helpful. I got mad and asked if they even read my message, they said they did which is why they asked for the images in the first place. 100% done with this company. Do not buy from them.

I bought this tv for my kids room. They had a little small tv that I used when I was in college and I figured it was time for a slight upgrade. Purchased this tv in March 2018. By September 24th the tv is a dud! The issue is started around mid-July. The kiddos were enjoying Shimmer and Shine and the screen went blue. I was thinking wth?! So I'm trying all sort of things. I googled the issue and a few solutions pop up. None of the things other people tried worked. I did EVERYTHING imaginable sans opening the tv and trying to see if anything was loose. I went to the store, bought new hdmi cables, even had a friend come over and see if he could fix the problem. Nothing. Finally, about two hours later, we used a different cable (this was cable number 4 - and not the new one) and my friend pushed it in with a little force and bam - the tv magically starts to show the next cartoon that was on.

I bought a second Sceptre TV in 2013, after my first TV lost display and showed no video when powered on. The first TV only lasted 2 years. This second tv just lost display. When I contacted technical support, they said the repairs would cost more than a new tv. Their warranty is only good for one year after purchase. This company is aware of the display problems, yet has done nothing to fix the issue on their products. In my opinion, and after 2 tvs have gone bad with the SAME problem, I would say to avoid this product. It was quite affordable ($275), but not worth having to replace for the same problem.

I have never been so frustrated with Walmart and their warranty company. My 39 in. Vizio TV sound went out after two years. I called the number provided on the paperwork to find out what to do. It was an act of God to get someone to help me. I packed up the Vizio. Sent it FEDEX. 4 or 5 days I get an email that the TV was damaged beyond repair. They will get in touch with me for replacement. The replacement was a Sceptre 43 in. It lasted less than a week. Sound quit working. Packed it up. Sent it FEDEX. This entire process has taken over 1 month. It will be two to three days before they replace it with a 39 in Vizio, just like my original. I was not impressed by the Sceptre. It was a piece of junk.

Recently purchased a Sceptre TV and thought everything was going fine for the first 3 weeks. Then, out of the blue, the remote control started to not work. We would push the volume down button and the volume would go up. So we decided to push the volume up button and the volume still went up. Finally we were able to get the volume to go back down. The next night, the remote was on the table and I was about three feet away from it when the volume started turning down. The TV was turning the volume down on its own. Each day that went by, it did it more and more. I took the batteries out of the remote control thinking that it was a faulty remote. It turns out the TV itself, was turning down the volume and not the remote control.

I purchased this 32" LED TV 3 years ago and currently has two lines running through it. The tv still has the plastic and energy guide still around it and for some reason it is still going out. Be careful in buying this product. The warranty only lasted a year.