Sony TVs Reviews

Dear Sir / Ma'am, I purchased this Sony Bravia TV Serial No. 8009144 in April 2018, it’s been only 10 months since I purchased the TV. Suddenly there has been faults regarding the display of the TV screen. Some spots have started appearing along the one-third part of the screen causing a huge inconvenience. As per our understanding it's manufacture defect not physical damage. After having a conversation with one of your help centers I was told that the display costs Rs. 36,000.

Got an onscreen message from Sony that there was an important update that needed to be installed. I let it install, which only took about 25 minutes, and found that I no longer had any sound from Netflix, Prime, YouTube or any of the app programs. In addition my headset would not produce sound for the apps either. My headset would however, produce sound from my regular TV (DirecTV) but I can now not turn down the sound on the TV to zero and then control the sound to the headset with the headset sound controls. The headset controls now also control the sound levels of the TV.

Sony KDL43W800C. 2 years and several days after, now my supposed to be Sony Android TV is not working, just sound and vertical lines. Price is so expensive but I still bought it because of its premium brand. Not anymore. Sony no more. Very poor quality. So frustrated!

Bought a new Sony 4K TV 8 months ago. The problems started from the very beginning. Internal Chrome Cast does not work to cast from an iPad. Tech support was not helpful on that issue. Had to buy an external Chrome Cast and connect it. The apps do not work properly - tech support not helpful on that either. Basically forget trying to use them -just cast from your device. The TV would not turn on sometimes - not all the time - which was odd. You would have to go and unplug the TV and then plug it back in to get it to turn on.

This TV is soooo not “smart!” If you buy it you will be frustrated every time you turn it on. It has absolutely no ability to connect to WiFi as it should. Every device in our home gets connected and stays connected, but this “stupid” TV cannot. The interface is also very “dumb.” DO NOT WASTE MONEY ON THIS TERRIBLE "TV!”

I bought $900 Sony Bravia (Android based - KDL43W8000C) a year ago. Picture quality was acceptable and Android OS working well. Just one year down the road, lines started appearing on the screen, then the whole screen would turn black, or yellow or red and show no pictures. It appears this malfunction was timed to coincide with the end of warranty. I tried to Google online to see if I could get a solution, then I realized my mistake. All Sony forums are a flood with customers complaining about lines on the TV, and they either had to buy new sets or pay more than half the price of the TV to get it repaired. If you are considering buying Sony Bravia, Just check SONY BRAVIA reviews and save yourself the heartache. It's junk, simply don't buy.

I'm using One Plus 6t mobile and trying to connect the screen mirroring. But I'm getting registration failed. I have checked with technical person. He has informed that latest software version was not updated for the same. I'm using Sony Bravia 2016 model W75D series. Request you to kindly update the same.

Their technical team is not able to resolve a single issue into their own product. We had purchased a tv from the Sony company and few days later found an issue in the company. We are using the same TV from last around 2 years and in this 2 years at least more than 1 year our tv was in the Sony technical department because are not able to fix the issue. So will suggest please don't buy any product from this company if you don't want to suffer.

This is really a very bad experience with Sony Service, it almost 20 Days cross, but we not yet receive any feedback or resolution on my query, is Sony is able to provide solution or not??? As you know TV is very necessary in today's life and I don't have any media or substitute on that. If you care for customer you have to give substitute or option. Till 20 Days you don't have any resolution. It's really very bad sign, now I am losing faith on Sony. I am your user from last 4-5 years, my TV with Model no- KLV-32R402A, is not working properly, to resolve this Issue I visit your Service Center on 1st Dec '18, now today is 18th but my Issue is not yet resolved it almost 18 days pass.

The use of six colors, rather than the typical three, combined with eight scan zones which provide twice to four times the effective scan rate of typical competitors, results in a superior video experience. My set is seven years old and as good as any 1080p set out there. This is where the value in a major electronics product becomes evident. My A/V system handles most of the interface functions. Sony allowed me to spend my money on what matters rather than a bunch of duplicated whistles and bells that are better handled by my A/V and surround sound system. The use of a Gorilla Glass viewing surface has proven to be very durable, easy to clean surface and the minimal bezel creates a great unified look to my entertainment center fixtures.

I have this tv for 12 years and have never had a problem with it. It still has a great picture and its design still up with the times. It has enough inputs and outputs in it so it can still add whatever add on that I want to install - I can still do it. It still plays great and looks good, what else do you expect from a tv.

I purchased a brand new Sony XBR77A1E TV. The TV was defective upon arrival. As instructed Sony was called. The TV was replaced with an 18 month old refurbished model which has vertical banding. So I bought a new Sony TV at full price (which I never used as it was defective) and received a defective 18 month old refurbished TV in its place. Very deceptive company and warranty. BE AWARE if you buy a new TV you may get a refurbished TV. Recommend to avoid this company.

We purchased our 65" Sony Bravia almost three years ago. We use it every day and often for hours at a time. Its clarity, brilliance of colors, and sound system have been consistently excellent. I would buy it again.

10 months out of warranty my 65 inch Sony Bravia TV has broken. Apparently the whole screen needs replacing. At no fault of ours... Sony agreed to pay for the screen panel but not the labour. This is after my continued efforts back and forth via email. What a joke. For 3k it was definitely not worth it. Stay away from SONY.

Have a Sony TV Model 43X8000E (purchased directly from Sony shop Australia). Wanted to connect Bluetooth headphones. My Bose and a generic brand would not connect. Called Sony shop (technical support) where I purchased the Headphones and TV directly from and they advised I needed a GENUINE set of Sony BT Headphones to be compatible. So I ordered a set of MDR-XB650BT directly from Sony Shop Australia. They would also not connect.

Numerous emails & correspondence with customer support in Philippines provided no satisfaction re my 11 month old TVs. TV sent for repair and misplaced then found but damaged by SONY. Replacement provided by retailer but given me runaround with SONY. I require them to come to the party. Faults, liability and followup were promised but never eventuated. Now trying to communicate further up the chain @ SONY. BAD service and it seems these days bad product.

I purchased a SONY 65" OLED 4K HDR TV Sept 2018 - IT IS NOW NOV 2018 - dead pixel in tv - 2 months old! Sony tells me "TO LIVE WITH IT!" WHAT GOOD IS THEIR WARRANTY? Stay away from Sony! My advice - stay away from SONY TVs - their warranty means nothing!

I bought 32 inch Sony tv 32R422B model in September 2014. It worked properly only 4 years. It is not working since October 2018. Its cost is Rs 32000. It shows parallel horizontal lines on the screen. Sony TECHNICIAN asking Rs 18000 for new panel. Please don't purchase Sony brand. I feel very bad with this tv. I request to Sony don't sell cheap products to the middle class people. They buy your product with your good brand name but your product is too bad. I demand to Sony to repair my tv with reasonable price with Rs 2000 or Rs 3000. K you to view my complaint on Sony.

Bought 2 Sony TV at Best Buy. In less than 2 years not had issues. Customer support is not helpful. Called the 1-800 number. Got routed overseas. They take forever to screen you. One person ask me to confirm it was a Sony and would not help unless I gave him a model number. Not sure why I would be calling Sony if I had another TV. The manager in Salvador ** then gave me an email to follow up. This was taking a step back. Not sure why Best Buy recommends we buy this TV.

Bought this $800.00 TV at Best Buy in November 2016. In less than two years, it has sound but NO PICTURE. I assume the backlight is out so basically junk. I called Sony. They said it is out of warranty... tough luck. Won't stand behind their product.

VERY Bad Experience With Excellent Brand. I bought SONY LED TV in Feb 2017 but its display having problem within one and half year. I suggest don't go for Sony TV. Rates are high and quality of products is very low. I wasted the money (₹35000) by purchasing the Sony tv.

We have a 65 inch Sony Bravia 4K TV. It was amazing the first year we had it (2016) so we ended up adding the Sony wireless surround sound system to it. After spending $400 for the system, one year later Sony does an update... the surround sound system no longer works. AT ALL. Then another year later and another update... our Hulu app stops working.

Hi all... I purchased a Sony led TV model number KLV40W562D from Trivandrum QRS retail limited on 03/09/2016. I do always felt happy on Sony products and on healthy recommendation I purchased the same... but soon after the warranty period of two years Sony led lost its AV Mode and when technically seek advice it been informed that the board is fault and need to be repaired. Sony is such an established firm which always entertain the needs of its customer and I was there to purchase another set this month. But due to this painful experience I wish to Go for better options and do moving forward to file a suit on consumer Court also... I still expect a better response from the Sony group which always preserve, conserve and practice its customer service.

TV lasted three months after the one year warranty. Took it to the repair shop. Panel is junk. Sony used to be a good TV. Man not anymore on my book. I'm going to LG TV. Never had any problems with the 5 cheaper brands that I have.

Mother's Day 2018, I purchased a Bravia 48-inch TV for my husband. Within two days it was having issues lines in it, freezing up, apps not working. I get in touch with Sony, we go back and forth troubleshooting, trying to get it right. It didn't get right, so I had to wait for them to send me a replacement Tv and then send the broken one back. I get the replacement TV, within 2 weeks I'm having issues with it. Apps freezing up, not working right. I call Sony we troubleshoot, nothing's working. They send me a third TV, I send the second TV back. And now I'm having issues with the 3rd TV. They wanted me to spend money and buy a USB so I could download their update because the TV would not update. I told them, no, I should not have to purchase anything to get a TV I've already purchased, to work correctly. So they sent me a USB with the downloaded information. My husband connects it to the TV, does the update, and now it won't work at all.

I bought Sony TV LED in 2014. After installation TV did not turned on. Called customer service waited for one month to replace it. I asked for refund. They refused. Now after 2 years problem in TV. Called customer care for issue clear. They responded after 5 days, technician has come simply said panel has to replace which will cost around 16000, what the hell Sony company people are thinking. Produced waste products cheating customers. I am going to complain on this brand. I am requesting you kindly do not purchase Sony products.

My HD TV started powering off with no warning. Sony sent out a repair man with a new power board to be installed. I had the TV off the wall as requested. To my surprise the repair man looked around for a place to do the repair. Like a dining room table worth thousands. This is a 50 plus inch TV. Sony when did my home become your repair shop??? This is a insult to me as a consumer. You may have garbage for furniture. But my house is not full of crap furniture. You lost my business forever. XBox and Apple here I come.

Bought the television in January. It already stop working. Light blinks 4 times and turns off. No fix other than trashing the thing. Hundreds of other consumers having the same problem. Television should be recalled before it catches fire. Won’t stay on long enough for a factory reset. Sorest television ever.

I bought a Sony TV XBR55X930D in 2016 August. Barely two years, the screen has developed a solid horizontal line 3 inches away from the edge. I was told by the Sony authorized service center that the TV panel is defective and it needs a replacement out of my pocket. To top it all off, the panel can only be sourced from Japan or Mexico and the cost is almost the cost of a new TV. Sony product is no longer what it used to be and it should not demand the premium price. It is better to look at the other brands that offer the same or better technology with better pricing and probably better service and reliability.

I bought Sony Bravia 4k smart LED TV KD-55X7000F 55 inch and I was actually excited because I know this was a very good brand but I was disappointed after I bought this and pay in the counter and sales staff pull until outside in the building and reach home and then we test. I saw that this Sony have LED crack inside and some linings without fall down and just test. And when I bring that TV in electronic shop they did not change the TV even though I did not use even 1 time. I am very sure that this sales staff don't know how to carry a standards of proper handling the items. I really lost my money and they cannot do good solutions to the customers.

We purchased this TV in Nov 2016. Used aprox. 18 months. Finally figured out it was the adapter. Sony is horrible to deal with. Difficult to understand and they do not care about the consumer. I asked for a new adapter because I felt 18 months was ridiculous for it to break down. They let me spend hours thinking they might replace it for goodwill gesture. SONY WILL DO NOTHING FOR YOU IF YOUR TV IS OVER WARRANTY. ALSO YOU HAVE TO HAVE YOUR RECEIPT OR they will do nothing. I will never buy another Sony. I have had great luck with Phillips and other brands.

My Bravia TV won't work after a blackout and I had a chat with the live chat support team. After explaining what happened to my TV. Told the person what model I have and answered when and where I purchased the TV. He then referred to a service retailer. Didn't find it extremely supportive, maybe my local Jaycar store would probably be more helpful than that.

I bought SONY LED TV but its hard disk crashed within 2 and half year. I suggest don't go for Sony TV. Rates are high and quality of products is very low. I wasted the money by purchasing the Sony tv.

Sony products once considered as highly reliable have recently had many quality issues. My 32" LED TV hardly lasted for 3 years! The picture quality deteriorated with vertical and horizontal lines appearing. Similar is the case with several of my close associates. Do not recommend Sony anymore.

I purchased a 75" XBR75X900E series Sony TV ($3,000) and a HTST5000 Sony Sound Bar ($1,500) in September 2017. A few months after installing, the HDMI ports of the TV started to fail, one-by-one. Sony sent an in-home repair person, who replaced the motherboard of the TV. I had to pay the repair person to help me remove the TV from the wall. After replacing the TV motherboard, the sound bar stopped working. With the help of Sony technical assistance we were able to get the sound bar working again that night.

I bought Sony Bravia 1.5years ago. Suddenly my tv stuck in black screen after logo. Service center people don’t have that model part and ask me to go for panel replacement which cost 25000. Horrible experience with Sony. Please go for other brands Samsung, LG etc.

I have used Sony for 15+ years. I have seen multiple issues and never complained. I ordered a product and could tell after downloading that it was truly defective. After following the recommended troubleshooting with no results, I was refused a refund with the reason that it is no longer their problem. They wanted me to contact the developers directly and get them to create a patch to fix the game. This wasn't the first but it is the last time I ever purchase any product from Sony. Even getting my new TV fixed was such a hassle that I decided to cut my losses. I hope every consumer has an opportunity to see this before they consider any Sony product. Terrible customer service all around.

I was a great fan of Sony Products. Purchased Sony LED TV (33W562D) sometime during 2016 with date of manufacturing as “Aug 2015” for Rs 37000/. During, Sep 2018, .i.e. within 2 years odd months, there was panel issue and no display in the TV. Based on my complaint (no **), Sony technician at Ankit confirmed that the panel was to be replaced. Submitted a quote for Rs. 12000/. Absolute no cooperation and you feel helpless. No further advice/suggestion, except for a very quick quote. Disheartened as I purchase Sony products basically for its longevity & user-friendly. However, this particular product which cost me about Rs 37000/ is out of order with panel replacement issue within a span of about 2 year.

I was a great fan of Sony Products. Purchased Sony LED TV (48W700C) sometime during 2016 with date of manufacturing as “Aug 2015” for Rs 80,000/. During, Sep 2018, .i.e. within 2 years odd months, there was panel issue and no display in the TV. Based on my complaint (no **), Sony technician at Bhubaneswar confirmed that the panel was to be replaced. Submitted a quote for Rs. 26000/. Absolute no cooperation and you feel helpless. No further advice/suggestion, except for a very quick quote. Disheartened as I purchase Sony products basically for its longevity & user friendly. However, this particular product which cost me about Rs 80000/ is out of order with panel replacement issue within a span of about 2 years. E-mail sent to Customer Care remains unanswered even a twit to its MD has no response and not a phone call. Sony as a brand is losing customers’ confidence thick & fast. As a customer, I expect a replacement without cost.

The TV (Sony 55 TV 4K Model XBR-55X930e) is much too sensitive. They should have some warning notice in the box saying that any moderate touch could damage the TV permanently. As I was putting the TV in the box to move I placed my thumb on the corner of the screen and heard a crackle. When plugged in it had a spider mark with lines running horizontally and vertically. A big virtual crack inside the screen. One touch was enough to damage a TV of over $1500k. The technical support did not helped in anyway, the store where I bought was exempt and told me to talk with the manufacturer, Sony experts said I caused the physical damage and that voided the warranty. Class action lawsuit anyone?

I won a Sony TV on the children's home lottery in Alberta. I picked the TV up from the retailer and took the TV home. When I hooked the TV up it had a crack on the right side of the screen. At the time I picked up the TV there was no damage on the box. And when I took it out of the box I used kid gloves so I did not damage the TV. When I called Sony they said they didn't cover physical damage. The thing is I did not damage the TV and neither did the retailer. it had to have been done at the factory, my advice is to pick another brand of TV and inspect it and turn it on at the store before you take it home. Had trouble understanding the manufacturers reps as they did not speak very good English.

I purchased my Sony television on May 2, 2016 and it’s been two years and three months. Two days ago I got up and turned on TV and it came on and then went off again and kept doing that steadily until I unplugged it! Tried numerous times to turn it back on and then it would go off and come back on again steadily with black screen. Very frustrating! It’s been mounted on my wall and was a hassle to take the 65 inch down and take to a repairman! I haven’t watched the TV a lot cause I have two Samsungs in the other rooms. The model number of this TV is XBR65X900C.

I purchased a Sony XBR55X900E 4K and it only lasted 9 months. It has less than 50 hrs of use since it's on a spare room in my home. Sony wants to replace it with a used, returned, and repaired at their factory (Refurbished) TV. My set looks brand new without a blemish or scratch on it. Sony says that the TV they will send may have blemishes, scratches, etc. I find this to be an insult. Is there anyone I can write to in order to get a brand new set? Thank You.

We bought the 9 series 65" and have had it for 1 1/2 years. We bought it on sale for $2000. It died after 1 1/2 years. Calling Best Buy, they suggested buying a new TV as we didn't have the extended warranty. Spoke with Geek Squad who advised us that Sony was covering repairs for the TV that won't turn on. Called Sony and they informed us it would take 5 business days to repair. It's been longer than that and now they are claiming there has been a delay on the parts. They should replace our TV instead of making us wait another week! So sad!

After having an issue with my first Sony TV where the output source would make a loud buzz every time you changed channel, I paid 600 dollars to upgrade a model. More than the difference in price. The unit was supposed to be new but did not come in a retail box . 6 month later the TV had a dead line through the entire display. They now have replaced it with a "new model" that has an inferior picture and build quality. I am shocked at how bad the quality is. 3,400 dollar TV should last more than 6 months. How are we supposed to be concerned about pollution and energy usage when companies like this are engineering products that skirt a fine line between functioning and failure and total disregard for the consumer to maximize profit.

The picture on the Bravia screen started to flicker and show double images less than 3 years after purchase. The problem is with the panel and it will cost more to repair than the TV is worth. I contacted SONY, the company didn't do anything to help resolve the issue.

I had purchased Sony Bravia klv-32r562c full hd in December 2015. But after 2.5 half year problem started in picture quality. I have contacted Sony support team and they said needs to be change displayed/Panel and repair cost is 13700. I am really disappoint that within 2.5 year my tv displayed is damaged and such a high cost needs to be bear. In future I will never buy any Sony product. Also recommend to other do not buy Sony tv. I will really appreciate if Sony team resolved my issue and repair free of cost as I am never expect that in short period my tv displayed is damage for such a big brand tv.

Purchased Sony Travis 3D tv on 2013. Cost over £1300.00. Picture was really bad in MY this year so called independent engineer. After having it for 2 weeks his conclusion was the screen LED be light had failed. Returned it to P.C. World under the Sale of Goods Act & they agreed with report. Sony do not know make this model so unable to get new screen. Still not resolved with them. Sony do not want to know? All they say is unfortunate? Having always considered Sony a reputable company I will never purchase any item made by them again.

I bought a this TV Sony 60" Bravia on Walmart and it was a nightmare. We bought a Sony brand expecting that I was buying a good brand and TV. After almost 8 month my TV stop working and I call to assistance. They told me that will take some days or weeks to fix my TV and now I don't have TV. I called them to know the deadline and they couldn't know tell me and said to wait their time. I called to Walmart and they told me that can't do nothing to help us. If you can, buy on Costco, because they treat better the customers in case of some problem or products issues. I'm disappointed with Sony and Walmart. I just want my TV working.

Perfect size for me and I really like it. Performs well and looks good and never have had any problems with the set. Clean and sleek design, too.

Beware of SONY services, STAY AWAY FROM SONY. Even 1 star is too high for such a horrible service. After 6 months huge dead pixel on tv screen!!! I paid almost 2000$ for this tv and Used tv only 170 Hour. They seems like friendly at first just to take all your information and details then show up with middle finger by put your case on damage by accident. No SERVICE AVAILABLE. I sent them a email photo of issue attached. We not even touch the screen and the customer service comes up with "seems like you press on screen!!!" Your product is out of warranty now forever!! (No sign of damage or any kind. It's only dead pixels.) Such a nasty service. Won't go on Sony anymore.

I used a Sony 32", very nice, good colour and sound perfect but after some time it developed screen problem. Uptil now, the TV is just parked in a corner. Sony can improve in prevent the screen from been damage by power supply, maybe by installing a stepdown or something to prevent direct power supply to the TV set. But apart from the screen problem, Sony is the best.

I bought a sony XBR75X900E 75 in 4k HDTV about 8 months ago. The TV started to show banners of colors on the screen. I contacted Sony and insisted that I do not want a re-certified TV. I did not pay $4000 to be given a $1500 re-certified TV. They said they will send me a New TV. I Fast forward 4 months after getting the so called TV, the TV would not start up and started to show 6 blinking red lights. TV never turns on. I called Sony again and they sing the same song of "under Warranty we send you only re-certified TV". I did not get the value for the money I spent.

Bought failure Model of Sony Bravia TV on Nov 2017, and not getting on from May 30th, following with the team, even after replacing the board it's failed to work again. Dealer says to report in consumer court. :( Very worst experience with this TV. Team says they cannot replace the TV and they can only replace the board again which they are not sure how long it's going to work.

After 6 months from purchase the Sony 4K HDR Ultra HD TV (XBR55X900E) would not turn on. I called Sony and they sent a new AC Adapter a week later. That did not fix the problem. I called back, they sent a technician to the house. He could not fix the TV. The technician called Sony and explained the TV was not able to be fixed. They sent a refurbished TV a week later and I had to take the day off from work to be home for the delivery. The delivery team set the TV up and plugged it in. It did not turn on. They moved the TV to another outlet. The TV turned on and eventually went to the setup screen. They took the broke TV. I moved the replacement TV to my living room and it would not turn on. I moved it to several different outlets that were tested with other appliances and working. The TV would not turn on from the remote or from the back of the unit.

This Sony has not only been dependable but has survived 2 separate moves and functions as good as the day it was put into service. Purchased over 10 years ago and it's in use almost every day since. Still has great picture and is operating without flaws.

The Sony I have is a 60 inch about 7 years old and there was a problem with the software. They noticed 2 years after I purchased it and I got a letter and a flash drive, it told me to plug it in and it was installed. Great service. The tv is a bit older and the way they make them now the same size tv compared to what I have is a lot smaller and 50 percent lighter.

I bought my first Sony color tv in 1965. At that time other color t.v. brands would be delivered to purchasers but could not be used until someone showed up to adjust it. Then if the tv was moved it would have to be adjusted again. My Sony was delivered and I just plugged it in and turned it on. That sold me on Sony and I haven't ever been disappointed. This brand has always provided high quality reliable television watching.

We have 4 Sony flat screen televisions, two are 15 years old and we have never had any problems or repairs. Excellent picture. Excellent television.

Sony Bravia TV 32-inch: Bought in July 2016. Stopped working in May 2018. Would not recommend this TV. Only had the TV 18 months then stopped working. Phoned Sony to see if they knew what was wrong and they said diagnostics rung around to see how much it would cost to repair but found out it was cheaper to buy a new TV. I have gone for a different brand and will never buy another Sony TV. From the start the sound wasn't very good. Had to have the sound half way and the picture quality isn't as good as some people make out. If you buy this TV get extended warranty as you're going to need it.

Sony refuses to replace a recurring problem 4K-TV. I purchased the TV from Best Buy without any warranty - knowing that a brand like Sony wouldn't have any problems and would last years as they have built their reputation. Within the 1st 3 months white light started to bleed from the edges, the remote control would need to be continuously paired. Within the 1st year the TV back LED went out and it started to show lines and bleeding white light along the edges. After significant deliverance and hours of explaining my situation and providing multiple proofs of the fault they finally exchanged the TV with another refurbished TV.

The TV (Sony 65 TV 4K Model XBR-65X900F) is too much sensitive and shall have some warning notice very big in the box saying that any heaviest touch should damage the TV permanently. Only 3 days of use and during a movement to find a better position I got a big virtual crack inside the screen. One bad touch was enough to damage a TV of over $2k. The technical support did not helped in anyway, the store where I bought exempt the responsibility and ask to talk with the manufacturer, the manufacturer said to go to the store... At the store I cannot do nothing without the box.

Great picture, one of the only brands to offer 'silver' color which matches my room much better than traditional black, seems to be lasting. Gotten a lot of compliments on it.

I've always enjoyed products that Sony has. They've delivered top notch quality entertainment systems throughout my years of purchasing. I've never had any problems or complaints. I've tried other companies that haven't fared as well.

I have had a number of Sony televisions over three decades and they have all been quality products that performed excellently, lasted much longer than their guarantee periods, and were all well designed. I do not usually commit so strongly to a particular product manufacturer, but on this occasion I am happy to endorse Sony based entirely on my own experiences of their televisions.

I bought my first Sony Bravia LCD in 2008 & was very satisfied with its quality for 9 Yrs. I bought a new one in Dec. 2017 because I like to watch golf & you can actually see different colors on the putting greens, showing which way the grains of grass are growing to see which way the ball is going to break. Mine is 49" screen. Always buy from a reputable like Best Buy, never WalMart for a perfect picture.

I always thought that Sony was a top brand. After having a Sony 50" TV for 5 years I have been very disappointed with the quality of the picture (too dark and not a high definition like it is supposed to be). It takes forever to turn it on and the bulb burns out rapidly.

We have had several problems with remotes to the tv, original and replacements stopped working. Picture quality is good, unclear at times. Setting up is easy. Nothing special about it. Stand that comes attached to keep it up is very large.

My Sony television had worked flawlessly for nearly a decade and still sits in my living room. The HD quality is not up to date anymore however is still provides a very clear picture. My next television purchase will be another Sony!

Our large screen Sony, which is 10 years old, operates the same as it did the day we purchased it. It’s able to run all the contemporary technology on it.

This television was a dependable television. It lasted for years and years but the picture was just not what other companies or the new versions had for sale. It was like a Pinto living in a Lexus world. It fit the purpose though. It played all the movies I wanted to watch and the American Idol shows. It played all the cartoons my son sat and watched as a toddler. It may not have let me choose to watch online movies or play games but it was worth its value in weight.

The 54" Sony TV we are reviewing is 8 years old. We have never had a problem. I wish the damn thing would break so I could justify spending the money to buy a new larger screen. The problem is that it works just like the day we bought it.

This is the first Flat screen and "smart" TV we've owned. It's a Sony and we are fans of Sony products. Very user friendly controls, easy to set up, watch movies, surf the web, YouTube, etc. Very impressive, attractive, light weight, easy to move and dust. We've owned it over 2 years, no problems yet.

Sony has always been great TV with built-in Android OS and I feel great about this. But I wish it was nicer with a touch of color over the border of the TV. Remote control is old and needs to be updated too. For the price I paid, this is not to my expectation.

We paid a premium price for a tv that we thought was a quality product, it wasn't and it we will never purchase another Sony item again. There was a time when Sony was synonymous with quality - not any more. High prices for low quality.

Purchase this LED TV HD 3D 75" (XBR-75X850C) in July 2016 for my Birthday, in March 2018 TV decide to stop working. After the last update, I am getting 6 red blinking light. Went online to try to fix the problem. NO luck!!! I did everything from unplug and plug it back into its own outlet, try factory reboot, cleaning the vent, comes on for a second goes right back to the red blinking light. Didn't call Sony after reading the reviews. Figure it will be a waste of my time since my warranty expire. I always been a Sony customer. "NOT NO MORE". Still paying for that huge paperweight. Bought me a Samsung UN75MU8000FXZA. Bought my Sony TV - 7/03/2016 HH Gregg/Purchase My Samsung TV - 4/1/2018 Best Buy.

We purchased this TV at Sears Nov 22, 2010. After one yr the screen started messing up, having half with color half black. Then a lot of times there is no screen or sound for hours then a picture just pops up. We deal with this mess every day for the last 7 years. I complained to Sony about it but nothing done. On the Sony website there are similiar complaints. This TV should had been recalled along with others from Sony but I guess citizens of Japan get special attention when theirs is broke. There are so many complaints with the same problem. Sony needs to step up and fix these problems. I wasted money on this TV thinking Sony was the best; however, it has been the worst.

Hello, I have a new Sony Television XBR65X850C that was working perfectly, yet I did a software update that they "recommended". Now many of the functions that I used the TV for are broken and the TV will not work properly. Tech service said software corrupted the motherboard(!) and after 3 weeks replaced it. Guess what? All the problems still exist and are not fixed!

On October 12th, 2017 we purchased a new Sony 65 HD TV. The picture quality was great, while it lasted. On January 30th, 2018 we were watching television and it just died. There was no picture, no fuzzy screen, it was just black. We called Best Buy, where we bought it and they directed us to call Sony as we had it less than a year. After an hour conversation, being shifted from person to person they stated they would send us a part to fix it. I was clearly confused? Is this such a regular problem that they knew what to send us?? But how would I know how to change out the part??

Bought a Sony xbr 75x940d tv on 11/17/16. Cost $4600 at Best Buy. Had a great pic on 3/14/18. Lost pic while watching it. Called Sony support. Tried all their reboots still no pic. Menu just a light blue screen. Had sound and volume work. Called Sony. They said they could not help. Set is out of warranty. Had a service repairman check it. Said the display panel was bad. Cost would be over $2000 and none were available. Is there anything I can do to save this tv. Sony does not care. Will not buy any Sony product again.

Sony 55" 4K Bravia smart T.V.: I bought the T.V. on 2/20/17 at Best Buy. In late November 2017 I noticed a thread like line running from top to bottom of the screen. I contacted Sony service dept and they instructed me to try rebooting the T,V. which I did with no improvement. I contacted service dept several more time over the next month and a half. At first they seemed like they would help me. I was instructed to e-mail them pictures of the serial number, the problem area and a picture of the entire screen which I did.

Paid $5000 for this Sony XBR75X940D 75” TV from Best Buy. The TV was hardly used and just passed the year warranty and the image on the TV screen no longer displays. I replaced the T-CON board and the main board as these can be the main culprit. The boards were fine. It is the panel itself and a TV repair workshop confirmed this is a COMMON PROBLEM for top of the line Sony TV's and the cost to replace this with parts, labor and shipping runs close to $2K.

Sony Bravia - We are buying Sony TV just because it's very good in quality and there will be no problem for long time. But in first year itself we had some minor problems and immediately after 1 year Television is completely OFF. Service center executive came later. He informed LED should be replaced and it will cost around 10k. Since 1 year is completed warranty cannot be claimed. If this is the case then why we should pay so much and go for Sony products? Instead we can go for some other brand which affords less price and good quality too.

I mailed 120 times and talked to Customer Care 100 times. No results found. Never buy Sony products.

We purchased our brand new tv over Black Friday. Woke up one morning to discoloration on the screen with no external damage to the tv. Our case was reviewed and said it was caused by some sort of physical damage. The manager (I couldn’t understand her name) said that it could’ve been done by pressure from a finger?! A finger?? A $2500 tv can be damaged by pressure from your finger. You know what that tells me? It’s junk.

Warning: Sony can care less about customer service .We just spent thousands of dollars on a 75" 4HDTV (the latest) and a 65" 4HDTV. Less than 5 days after paying to have the 75" and the 65" hung on the wall and setup , the 75" suddenly started to show static and then the entire screen went to blue and white stripes . After calling Best Buy we were told we had to call Sony repair and after at least 10 minutes on hold a customer serviceless employee told my wife they would deliver another one in about 2 weeks. When asked about the setup and installation cost they said, "Oh no, you need to take the TV (extremely heavy) off the wall and put the new one up and set it up yourself at your expense... We don't do that type of work."

It doesn't matter what type of movie you are watching or how old the movie is that you are watching for the outcome is still the same, high definition and clarity. When I watch black and white old movies it's as if the was made in the present. Plus, you don't have to turn the volume up so you can hear.

For a 700 dollar Sony Bravia Smart TV, it looks nice but doesnt come with Hulu installed. It's not even available to download it. The browser is so hard to get to and when you find it after 25 minutes and searching every spot the obsolete remote doesnt allow you to actually search anything. It is terrible, poor design and really close buttons make it almost impossible to use for anything other than turning it on. It' very hard to use the browser as well and doesnt connect to even the best internet available like I have. It doesnt get any updates and constantly asks for you to update it. And if you try that it tells me my internet is too slow.

Sony TV has great value, nice images, clean and crisp. Everything about our Sony Xperia TV is great, except the sound isn't too strong. I would recommend a sound bar or something else that would help make the sound experience more even.

Generally Sony TVs an excellent performer. It's been on all day, every day that I'm at home. And it's 7 years old. My only problem with it is personal - as I get older, my eyesight gets worse and the 32" screen gets harder to see from across the room, and I'm reluctant to get a bigger version due to size limitations in my smallish living room. Could someone convince TV manufacturers that if they need to show critical information on character's smartphone screens, to make the text easier to read.

This TV lasted us many years, was the perfect size, and when we purchased it was at the top of the technical spectrum for TVs of this type. Sony makes a quality product, I would purchase a Sony again with no problem.

We purchased the Sony Bravia 65X900C in June 2016 at Fry's Electronics and opted to NOT purchased the 2 year service warranty as it would cost 25% the price of the TV. From the get go, we had trouble with the TV powering on, but followed the Online Support information and would unplug and replug in the TV and it would work. Then in June we unplugged the TV and carefully stored it as we performed a remodel of the room it was in. When we plugged it back in a couple of months later... It would not turn on. At All. Unfortunately, we have now owned the TV for 18 months and are SCREWED.

I bought a 75" 4k TV for my conference room and when the TV is on it blinks. Keep in mind we use the TV once a week for 1 hour. The tech that came out said 3 out 4 Sony TV's are bad. The tech could not fix the TV and only made it worse and now none of the inputs work. We have invested a good 20 man hours in trying to get the TV to work with no luck. Sony's resolution to fix the problem is to exchange my brand new TV for a refurbished TV and informed me that the screen would be in good condition but the edge of the TV would probably have scratches. All I can say is buy a Samsung. Never buy a Sony TV and if this is how they treat their customers then I will never buy any Sony products again.

In 2011, I purchased a 32" Sony Bravia tv (1080p) and it is still going strong! This tv has been used 8+ hours a day ever since! My only complaint is the speakers on the tv do not sound great when turned up loud for music, however, this is an easy fix bc it is fine when hooked up to Sony surround sound. I love that it automatically turns on when I turn on my PS! Thank you Sony!! Faithful Sony customer for 20+ years!! PS1, PS2, PS3, PSP, Sony Surround, and Sony Bravia all great products!!!

All apps take forever to load. Featured apps are duplicated, sometimes showing the same app 4-6 times. These should be based on what I watch not what you are promoting. The guide, which brings the best interface I have experienced, is slow and freezes all the time. App order is always changing. What's up with that? I have hated the user experience.

Purchased the TV at the price of 3200.00. Had the TV for about 40 days and lines appeared on side corner of TV. Called Best Buy and they directed us to Sony. We sent several photographs along with our discussions with representatives that gave us NO solution or repair exchange advise. They allege we damaged it. Totally not true. Worst customer service ever. They take no accountability or responsibility for anything. Offered us a 200.00 dollar discount on another TV. Absolutely crazy. Never buy Sony. If the TVs are that fragile they should put a caution note on the display as to extremely fragile. Just awful experience.

New TV KD-55x7000E, I found screen damaged before use, local buyer said “Sony will not replace because they are sure more than 100% about their products!!!” then Sony agency refused replacing or do maintenance, they said it was broken with customer, which is no true. I’m will recommend this brand. I will try my best telling my story to everybody.

Don’t buy Sony TVs. They are providing worst service and they will charge more. I register complaint on 4/10/2017 for screen issues till 1month over still problem is not yet solved. Complaint and complaint number ** and very much disappointed and very much irresponsible answers from customer support.

I purchased 2 XBR HX 950's in 2003. BOTH developed the dreaded horizontal line. The first one I had purchased an extended warranty from the retailer and I used the credit to buy a different brand. A few months later, the 2nd set also developed the horizontal line. I had to take up the replacement issue with Sony. Some of the other HX 950 owners before me who had the same problem were offered a partial credit. Some were offered a replacement but they were all edge lit display 4K. Mine was a Full Array 1080p.

2 years ago we purchased a 65" 4K HD Smart TV from Best Buy for $4000. I know, it's super expensive but this was my husband's pride and friggin' joy! So a couple weeks ago an update came out for the TV. The update was for the overall performance of the TV adding features for the Apps. We did the update and it broke our TV. We called Sony, we emailed Sony, and we called Sony again. We were told that because the TV is out of warranty and it's not a "software issue" that we are responsible for repairs. Sounds fishy to me. One of the conversations that I had with a service guy he said that the issue is like a recall in cars. Not every car has a specific issue but a lot of them do and we happen to have a TV that has an issue. Well, this to me sounds like he was saying this TV has a recall that they knew about yet they are unwilling to fix it?

My tv (KLV40R482B) panel has gone bad, reason they are giving is the panel failure. When I asked them how, they say could be power fluctuation or the water might have gone inside, which is not the condition. I asked them if it is power fluctuation why the adapter didn't go bad? Why that motherboard did not go bad when it has other connections like Chromecast and Hathway set top box? They don't have the answers for that.

Sony 40" LED TV was purchased before 1.3 years and it has biggest hardware problem in which TV is unable to switch on. When you call customer service they just ask service charge. Am I responsible for this worst Sony TVs. Please don't purchase these TVs. It's just good brand name with WORST products. TV model --- W56D.

I have a 40 inch flat screen and love it. The picture is clear and very nice. I like the brand and am happy with this product. I have had this tv for 4 years and is still running very well.

I purchased a TV for the in-laws. The first day after setting it up I noticed that it was pixelated. I called Sony. They check my Serial number and told me it was in warranty, I sent the pictures and then sent the invoice when they asked for it. They immediately tried to say my serial number was liquidated which wasn't true. Then they tried to say the TV was purchased AS-IS.

I received this television as a Christmas gift about two years ago. I have found it easy to navigate the different functions that is built into it. It has not had a problem with anything may it be the volume, picture, remote etc. I love Sony brand electronics. I still have two cassette boom box radios that I have had for around 20+ years. They play like they did when I first purchase them.

Our Sony has been a very good brand of TV and we have not had a problem with it. The Sony is a very attractive unit and we would buy one again. As for value, I think no matter what the brand, they are all overpriced.

We bought 2 Sony Smart TVs 2 and half years ago from John Lewis as a trusted brand from a trusted store. Costing us around £1000.00. Now we find we cannot watch BBC iPlayer and our Sony TVs offer a limited BBC Iplayer service - we have another much cheaper LG which provides BBC I-player without any problems whatsoever. We feel very let down by Sony and would not recommend Sony TVs based on our experience. Can the BBC Iplayer issue be resolved? It is very frustrating that our relatively new TVs have a very limited streaming service.

I purchased a Sony Smart TV from Currys. 6 weeks before my warranty run out, I could access the apps and kept losing volume. Called Sony customer service and painfully run through the troubleshooting over the phone. After 45 mins, advised that I would have to have an engineer visit. I was told the engineer will contact within 4 hours however didn't hear from anyone. Tried to call back however the office hours are Monday to Friday 9 till 6 pm. As it was Friday at 6:30 I emailed customer services explaining and asking for them to change my contact number to my mobile because on Monday I would be at work not at home.

I purchased a 75" TV in April 2015. The TV has worked great for over two years. I moved from Colorado to Utah and in the process had my surround sound stolen. I setup my TV over a month later in Colorado and the sound didn't work. I contacted Sony support and we determined that only some of my buttons worked on my remote. After talking with an agent that wasn't very good and asked the same questions multiple times it was decided to do a factory reset. After the factory reset it goes through steps where you resync the remote to the TV. This step didn't work so now my TV is stuck on a screen that I can't get past. The rep said there was nothing they could do and contact a Sony repair shop. VERY DISSATISFIED.

It seems Sony is selling faulty TVs and not informing their customers. On the 5th April I purchased a brand new 2017 XBR55X900E Sony TV from amazon.com. From the minute I received the TV it has given me nothing but problems. It would suddenly reboot itself, the picture would get blurry for a few seconds during a movie, etc. These things only happened a few times so I was willing to live with this (although I had never experienced such issues with other non Sony TV's). Then one Sunday afternoon with guests over watching a basketball game the Tv turned off and would not come back on after trying everything and a lot of googling (Sony Tech support is not open on Sunday) we discovered this is a common problem with Sony TV's and you have to do a Factory Reset.

Bought a XBR 65X900E Sony TV on March 6, 2017. The first delivery would not power up properly and we returned it for a replacement on 4/14/17. Executed a firmware update on July 22, 2017 and the TV crashed with 4 red lights. The Sony customer service was terrible, they had no idea what they were talking about, rerouted me to phone numbers that were incorrect and when I finally got a customer service person who could help, they refused to replace the TV that their firmware damaged.

I purchased a Sony Bravia from Best Buy in September of 2015 and took advantage of the free interest. A few months in, a black line appears across the screen. Best Buy took the tv back and gave us another. 6 months or so later that tv starts to reset itself to Android. I google the problem and did as instructed by Sony, reset to factory settings. That lasted a few days and I would reboot again. The tv started doing it more often so I contacted Sony online and was told to do a forced factory reboot. That didn't last 24 hours. Contacted them again and was told it needed service. Of course the warranty is out as I make my last payment this month and the last Sony product I will purchase. A Japanese company, assembled in Mexico and dumped in the U.S.

I always thought that Sony's were the top of the heap. So when I went to Best Buy in June 2017, I headed almost straight for the Bravia's. They are more expensive than Samsung and LG, but they are Sony's, right? I bought the 45", 800 series - the good one... right? Well, it's nothing better than marginal. If you have any Apple devices or you are familiar with IOS, you are out of luck. Netflix, usually works, but not always. As it sit here, 6' from my 6 week old Bravia, I'm listening to Netflix on my iPad because I can't get it on my TV. But, if you like slow, unresponsive menus, filled with choices for new things you can but you're in luck. Here's my best input... Closely evaluate each possible TV. See the remote in action (they can't find them at Best Buy), try to download an app. And, save your money; Sony may have been the best... but no longer.

Sony 48 inch Bravia smart TV: I purchased this TV on August 17 2014 from the Sony store, and one week later, Sony closed all Sony stores in Canada. I tried to connect to Netflix with no success, many times. For three years I have been calling Sony for help, the last time on July 12, yesterday. They found a record of the warranty many times I called, but yesterday all of a sudden they have no record of my warranty. Very strange how that could happen. I called back to a different service agent, with the same result. I will never purchase a Sony product again and tell all about the service I received. By the way this product was made in MEXICO.

We have a large 75 inch Sony Bravia and are reasonably happy with it. Good picture but needs rebooting every 4 days or so. So we thought we could not go wrong getting a 2nd one for our reception room. In 7 months we used it only twice, on the third time it would not switch on. We reported to Sony who passed the problem to their service subcontractors.

I have had this Sony 46" TV for many years and really pleased with the performance so far. Almost afraid to make this statement because I may have jinxed my current pleasure with the product. But all in all this brand gets my full recommendation for anyone wanting a good quality and reliable TV.

Sony products last for years on end and are durable and dependable to the end of its life expectancy. I have owned Sony products since the walkman radio days. I have found that they are able to handle the usage that I can give a product from time to time. I have had 3 TVs, 1 Sony Walkman, 1 radio CD player, and 2 radio boomboxes, 1 3-Disc CD Compact Stereo System, 1 Sony Laptop, 1 Sony Streaming System. They are all still here and working with the exception of 1 TV which last for quite a long time and then one day just went black while I was watching it. I gave a second TV away. I love my Sony products. When it comes to electronics I only purchase Sony products.

If you're looking for a great TV this choice was worth the money. I will be buying another large flat screen in the future. I will do my research then, read other posted reviews and make another decision based on that research. Sony has always been a key player. I own 2 Sony XBR 4k TVs now. The 78" and a smaller one for my bedroom. I reviewed many large 4k TVs. It appeared that for the money, the 2014 Sony Bravia 78" 79x900b XBR was the best choice. No problems, no regrets and I've had it for about two years now. I bought the extended warranty for peace of mind.

It was very reasonably priced as it did not have its original box. It's 10+ years old and never had a repair - is used almost daily for about 5 hours.

The set I purchased, was a 40 inch, as it had to fit in a spot. The price was about $300.00 and worth every bit. Excellent picture and good sound. Very light and easy to move. I have had the set for 4 year and no problems.

Have never had any problems with our television and it's nine years old. Picture quality and sound are still fantastic! I always buy Sony because they are so reliable.

The set was expensive, but we were changing from analogue to digital and wanted a good set that would not let us down after the warranty expired. We're happy with it and so far so good.

Sony is a good tv but misleading with the "smart" label. They need to be more clear as to what Sony's version of "smart tv" is. I wish I would have known that at the time, nor did the packaging (box) say that as well. But I guess I didn’t do my homework when I thought a "smart tv" had access to the internet but instead it has access to a few select sites already programmed into their menu. I also found out my tv is unable to load the plugin necessary for this to happen and I have to use a laptop or other means to stream in my choice of content.

Sony TV is innovative, reliable and highest quality for price point across all product lines. I replaced (didn't have to) a Sony Trinitron purchased in 1983 and am equally satisfied with the new products.

Sony has lived up to my expectations for the most part over the years. I like the way it looks as well as performance. Performance of my Sony compared to my cheaper tv in another room is far better as well as picture. The price is usually high and as always people would like to pay less. As long as they continue to go above and beyond on their products Sony will be my first choice.

Sony have the best quality standard in the industry. I used Sony, Toshiba, Panasonic and Samsung TVs. So far I really like the sony. Quality, design, craftsmanship, and the Japanese reliability make me a sony fan.

We've had this 52" Sony since about 2004 without a problem of any kind. Way back when we bought it they were quite expensive (over $4000) but the value has been super - no service calls at all. Picture is clear and the sound is good. New TV's are clearly much better and would like to be able to afford one, but there is no way I can rationalise it while this one works so well.

The picture and sound on my 45 inch Sony TV is still great. It's holding up even though it's been on an average of 23 hrs a day for the past 6 yrs. I'm very satisfied with my television.

Sony TV is very slow although new. When it loses internet connection takes ages to reconnect and instructions not clear on how to do this. Also, cannot change channels until it's been on for a few minutes.

Sony has had the best HD picture forever in my opinion. Solid performer for almost 17 years, no repairs or problems. At the time I bought the floor model from Circuit City when it was folding at the best possible price of $1800. I have seen more detail recently from Vizio and Samsung, but not enough to upgrade.

Sony is a brand name that everyone has heard of. Although I have heard of some Sony products that were not of good quality, I can only say that I am not only happy that Sony was my first choice for purchasing but I also feel smart. While I hear others complain, I can safely return to my Sony and smile. It has never caused me a problem and I've had it for ten years. Another reason for me to smile. The picture is as sharp and clear as the day I bought it. It has a 48 inch screen which is more than big enough for me. I love the look of it and how it easily fits into mine and probably anyone else's decor.

Sony in my opinion, offers a continuing selection of state of the art electronics to choose from. Their price points are affordable and competitive. Mostly, they make a great series of products which deliver tremendous features and at least for me, they have always provided me with a high degree of use and pleasure. Reliability and dependability is not always found in electronics. But with Sony, in my opinion, you simply don't need to invest in an extended warranty policy - primarily because their products are all outstanding! I have been a loyal Sony electronics purchaser for many decades including both televisions as well as CD/DVD players and audio speakers. Their products are for me the best value, quality and serve my needs extremely well. I have had zero problems in terms of having to either repair them or replace them prematurely.

The screen has a good appearance. However, sometimes writing on screen blocks other important issues (news) and also is unclear (blue/White on blue) possibly not the manufacturer's fault. Black lettering would be more appropriate. But sound, colours and settings make this a most enjoyable experience after a busy day.

My Sony is a good quality television, has a very good picture with very good overall options and pre-loaded apps. It is a high-quality smart TV.

This TV has great color and sound. It's 6 yrs old and the color, the screen and the sound has not changed. I'm glad I purchased this TV. It's great.

I purchased the 65" TV from Best Buy in FEB 2017... Since day one I have had issues. Been on with Techs both online and on the phone. TV has poor internet reception to begin with... I fixed that by placing a router closer to it (my Samsung didn't need that). It has pop-up boxes that keep appearing saying Google is not working or some other app is not working, when that happens the TV freezes, the remote will not let you click the box off. You have to restart the TV or hard start again, I have to do this about every other day. Sony will not return the TV or replace it, and Best Buy says I must deal with Sony. Today was the last straw, Netflix kept freezing and I had to hard start it again... And again and again (P.S. I have very fast internet service in the house). Android TV is poor and today I am going out and buying a new 65" Samsung and throwing this TV in the trash. Sony you had your chance!

Purchased Sony TV (XBR-65x930D) in November 2016. Paid Direct Buy to install the television set to make sure it was done correctly. The television set was at the high end of all the televisions available at the time at Best Buy. The picture was incredible so we decided to buy Sony. We decided not to purchase the Best Buy warranty because we were buying a Sony. Approximately 6 months after installing the television set it stopped working. It would not turn on. I contacted customer service. I was told to call back to talk to a technician to troubleshoot the problem.

This Sony TV broke 1 month after we got it. Finally it got repaired and broke again in a month. I find nothing special about this brand. It has lasted a long time after it was repaired that last time. Don't buy at Best Buy when you are buying this brand because they are awful to deal with it. I truly feel no brand should have a major part break twice in a 2 month period.

Have a Sony Wega with a DVD player built inside. Overall always liked Sony, watch either Hulu or Netflix on it, which I enjoy a lot, watch grandchild a lot, child learned a lot from watching these programs. They are cheaper than cable, and have more choices especially getting to watch older television shows. The TV I have is kinda older, I would like one with a smaller screen, though.

We would only have a Sony and this is the 6th Sony we have owned. Only bought new for a bigger size. Love the TV and have NEVER had any problems. To buy a Sony is to get more than what you pay for. The picture and performance has always been more than we expected.

The Sony has been moved around at least 6 locations and the system responds beautifully. Going on 10 years old now. Great sounds and visual. You feel as if you are in a theater. The picture gives you the illusion as if you are there. I will be hunting for a new tv. However due to the retail on the Sonys. I will have to step down.

My Sony TV I spent $7,000.00 on and 2 years later, it died. Sony provided no help, no support. Horrible, horrible experience with many defective TVs. All new LCD and LED TV'S manufactured today are ALL horrible in the manner of lasting just over 1 year. I think all TV manufacturers should be forced to come with a 5-year factory warranty. This will force these crooks to build better TV's and not ** us the people, the customers. I think they do it on purpose. After all they are in business just to make money but there is a fine line not to cross and all of them crossed it. SHAME ON YOU ALL.

We have a brand new Sony XBR43X800D 43-Inch 4K Ultra HD TV. It has a great Android-based user interface that JUST WORKS! Easy to set up and use, well thought out screen arrangement. Supports the Uverse box directly, no need for programming a remote etc... Picture is perfect, very clear and upscales everything. Sound is good... Not great, but that's what headphones are for. It works so well, bought a second one already for another bedroom.

The television overall is a quality product. The picture quality is very good. I considered purchasing a sound bar at the time of purchase and was very pleased that I did not need one, the sound is excellent. The television is very slim and fits perfectly on my family room wall.

I have had this Sony tv for over 12 years and it's still working great. However, the only thing I don't like is when you expand the screen you block words and cut off heads.

TV has 3D and 4K but not useful since very few channels broadcast in those features. Picture size is good at 75 inches but not stunning. TV is upgradable but Sony provides very few software upgrades. Energy saving is significant and will be noticed on utility bill. Good but not perfect.

I have always liked the Sony TV because they last longer than most do. If my friends were to ask me which tv is better I would say Sony. It's a great tv.

I have owned at least four Sony TVs. They are a little more expensive than others, but they are dependable and the quality of the picture is excellent.

I purchased a Sony 45" smart TV and absolutely fell in love with it. The picture is clear and the sound is wonderful. I have not had an issue in the 2 years that I have owned the TV.

This Sony TV set was child's play to set up and has been working delightfully ever since, with an awesome resolution and realistic, vivid colors. The picture quality is stunning, while the unit looks handsome and is truly a breeze to operate.

I have had my Sony TV for 4 years and never even a glitch. I enjoy the clarity of the screen as well as its ease of use. I have purchased several items from Sony and am always happy with the quality.

I find Sony brand reliable, dependable, high quality and performance. Their service standards are also excellent. They don't sell products on discount mainly because the value the customers assign to their products.

Love the ease of use and ability to plug in laptop, etc. This is a smart tv and I found it easy to set up and use. Plus, being a flat screen, it is unobtrusive in a small space. It was maybe a wee bit over what I wanted to spend but I wanted something with a good reputation and the newest technology and options. It is reliable!

It's a really easy to work tv and it's had good use and still going strong. I hope that it continues to produce quality. Philips used to be my favorite but the quality's changed so much. I switched and am happy with Sony. This TV runs day and night and is faithful.

My first purchase of a big screen when it was very expensive. It seems pretty big too when I bought it. I'm very happy with the picture. It's very good even if sunlight is reflecting on it. Sound is ok. It could be a little lighter. Still working like new after 10 years.

My television is great. It's performance, picture (hues), and set-up capabilities are easy. Me and most consumers not only look for the screen size but the color, easy set-up and connection to various other components. The brand Sony TV that I have does that and more. Sony has always been a reliable brand and I've had my TV for over 20 years now. It plays and looks much better than other new brands that's out presently.

Sony is a TV we have had for several years and it is used every day. And it still works. Color is good, however sound control could use some assistance.

The set I have was a retirement gift to me and is so much better than any previous model. My needs and tastes are very simple so I do not have too much to compare with but I have been and continue to be very satisfied with my set as far as screen size, performance and ease of use.

My TV has 4 ports and consistently has clear, sharp images. The color is always consistently perfect and the sound is always clear. Overall performance of the TV is great.

We decided to treat ourselves to an up-to-date top of the range Bravia 4K HD TV and naively thought that Sony was the best - and the salesman seemed to believe this was so! We soon encountered problems with delayed switch on and delayed channel change, loss of programme and loss of sound, failure to connect to catch up services, major issues with You-View etc, etc. As 4K, HD, catch-up and Android were all new to us we just thought we were doing something wrong but finally contacted the service company we had paid extra for. They had no idea how to help and we wasted days trying to talk to someone that knew what they were talking about and although they eventually offered a visit no one turned up.

I purchased a SONY BRAVIA 60 Inch smart TV model KDL60W610B on August 15, 2016. The TV stopped working May 25, 2017. The TV wouldn't turn on and a red LED indicator light kept flashing at the bottom of the screen. I looked the potential issues in the troubleshooting section of the manual that came with the TV. I performed all the steps in the manual but the issue was not resolved. Was then advised to contact SONY Customer Support.

I purchased the Bravia 50 inch in BestBuy. The TV no longer worked. The TV lost a color a half screen after 1 year. The picture stick together. I've called SONY customer service several times. I cannot contact the customer service. They told that they will call back. I wait a long time but no people call back. I do not recommend to buy SONY again. Bad service, bad quality. I loved SONY TV thirty years before but now I never buy SONY product again. Now the TV product is very bad quality, bad service.

Here is a letter that I sent to the CEO explaining my dissatisfaction - at no time have Sony offered to come and look at the problem first hand. They always repeat that this is within tolerance. I made a video of the problem which can be seen at **. The Sony user forum has instances of other people with the same problem.

My sony is a Sears product. It was made in 2005. $900 was the purchase price. The size of the box is very large and the weight of the tv requires 2 people to carry. Maybe 60-80 pounds. When I get my new house I will fix my complaints best I can. I rent a room, not much room. The old tv is not a flat screen like today's style.

We bought a TV. Worked fine for 8 months. Screen started doing this weird pixelization thing. Best Buy said they only honor warranties purchased from Best Buy so we'd have to contact Sony. Two hours on the phone with Sony. Lots of waiting on hold, sending pictures. Two days later. A call. This is not covered by warranty. They would not let us talk to any supervisors or consumer relations people. They gave us a name of a service center. We called. That number was disconnected. We told them we were going to complain to BBB and other consumer groups. They reiterated that they had plenty of customers anyway. I can provide copies of the receipts etc. if needed.

I purchased Sony 4k Android TV 55" and sound system together in 2016. Previously I had LG 3d TV which was working good from last 5 years. I purchased Sony 55 4k for Rs 2 lacs 84000. It's a worst led TV. I face frequently problem of picture tube and sound system. I frequently made a complaint on toll free number but no service I got. The most worst company in world is Sony, they do not have after sale service to the customer and their representative are arrogants. The biggest mistake of mine is to buy Sony Product. Compare to sales and service with LG the Sony is sadak cheap company. I never buy Sony product in future. It's a hopeless company.

They did not resolve any issues I had with a Sony TV I purchased 7/1/2016 and died completely 4/17/17. 55" LED 4K Ultra TV Model: XBR55X930D. They dissolved my warranty because I had the Geek Squad from Best Buy (who are authorized to work on their piece of crap TV) saying I should have called them and they would send out their repairman. I said, "OK send one out to me". Then they said they don't do that??? I tried to get this TV fixed or replaced since 4/7/17 until 5/2/17. I would advise consumers NOT to do any business with this company. The worst experience I have EVER had as a consumer and would NOT recommend any Sony products to anyone.

Sony 65" 4K Ultra High Definition TV ***$1,700 piece of junk*** - This television constantly loses WiFi connection. I have called tech support over 10X. Just to have the problem return in a few weeks. Television once became nonfunctional during a Super Bowl party. Tech support in Malaysia or Philippines. Polite, but not knowledgeably, just reading a script!!! Beautiful picture when it works. Constantly have to reset television dumping cache. Then constantly have to reload Apps. Problems started within a few weeks of buying. Sony never sent repair tech as twice promised. Warranty expired yesterday and television not working again. Do Not Buy this television unless you like frustration.

Last Dec I purchased a Sony xbr65x930d 4k TV. About 2 weeks ago the tv quit working. It wouldn't turn on. I contacted Sony about it seeing as how it is still under warranty. They sent out a repair guy and he was unable to repair it. Ok. Sony tells me they will replace the tv but the model they are offering is a step down from the one I purchased. They are offering the xbr65x900e... stating that my model isn't being made anymore.

I purchased this Bravia 50' 4K TV at the end of December 2016, then in the middle of April the TV no longer worked - just didn't turn on one day. I've called SONY customer service several times. Their first solution, after running a diagnostic, that it needed repair and the part was being ordered. A few days later, they called back to say that the part is out of stock and will take long to arrive so the next best solution was to offer me a refurbished, re-certified television. I escalated the issue to customer relations, but they constantly apologized and kept reading policies to me like moronic robots. It's absolutely ridiculous that a brand new TV and less than 4 months of the purchase date has suddenly stopped working and the only solution is to provide a mediocre, "refurbished" (someone else's garbage) TV!!

Waste of money. Total lack of support: Problems from the 1st month. Smart Tv/Android TV apps giving error codes. I called Sony Support 4 times. Created an event log but technician said the problems with software would be resolved with future updates. Each update was worse. I kept calling and they told me that I needed to just keep rebooting the TV in order to get it to work, and that there is nothing else that they could do until further updates resolve the issues. We were rebooting on a daily basis.

So to start, a $6,000 (USD) TV Xbr-65x930c should not fail 4 times in a 1 year period. I bought a 65" 930c from a well known large retailer with the expectation (and sales associates assurance) it would last 5 years or 100,000 hours. The TV didn't make it 100 hours before it failed. Sony actually sent a tech and validated the latest failure and in the process of this validation the warranty expired. They had the gall to tell me they were not going to offer any assistance to repair or replace. Sony customer support and service is an absolute joke. They use deceptive sales techniques and with their in store sales reps, they state the anticipated longevity of their products which in IL is constitutes an implied warranty and should then extend their factory warranty to 4 years.

Purchased a Sony 4G 2016 TV on November 20 2016 at Best Buy. Three days after setting up the TV it started having all sorts of problems, shutting off by itself, or blaster not working, running apps slow, sometimes it would have a locked screen. After calling Sony technical support 65 times in 3 months, getting the phone hung up on me 7 times the TV finally had a locked screen. Sony level 2 tech support finally had to send a service man to the house to replace the logic board. Sony took 10 days to get the part and another 3 day to schedule a home repair. After installing a new logic board service man had to load new software and forgot his computer? I agreed to let him use my computer on a memory stick 1.2 g.

We have purchased the Sony Bravia LED TV 43 Inch 800C TV just 1 Year 3 months ago and now it is having problem that it is not working and rebooting every time. After 2 days a Engineer visited and cannot resolve the problem and they are telling that the board is damaged. I don't know that Sony also provides this type of quality. It costs me INR 65,000 from reliance digital Benachity Durgapur. Please resolve my problem. Expected Good quality product from Sony as always. Thanks.

I buy Sony Bravia 32 inch full HD TV... It was face the problem about restarting... Sony company service center give me 3500 hrs. estimate for repairing... Then after 2 days they was gives 12500 hrs. estimate for repairing because they have no small parts available to change... and told me to change whole panel. They also told that "we dont repair small parts... only change the major parts." So that we have to bear large amount for small issue. Never buy this company product.

We purchased a Sony Bravia 70 inch TV by Sony KDL-70W850B in July 2014. It stopped turning on and the red signal light stayed on. We did what was suggested, unplugging, rebooting still our TV wouldn't turn on. I went online only to find out that I wasn't the only person who bought a Bravia TV from Sony with this problem. When we spoke to Sony, they told us that it's out of warranty and we were on our own. Then I went online and found out that Sony had lost a class action lawsuit on the Bravia TVs. So when we were talking to Sony, they already knew about this problem. We now have to pay several hundred dollars to have someone come to the house to repair the TV. This is a huge expense for anyone to have to pay for. This was an expensive TV that should have lasted years. We bought this TV on 7/7/14 from Ra-Lin in Syracuse, NY.

A year after purchase (65" 4K Ultra HD TV XBR65X900C) - the LED panel shows a very visible bright vertical line and a horizontal line. Factory reset did not work and Sony Tier 1 support says that TV is just out of warranty period and they cannot assist. I feel like I've been robbed of my $4000 investment on the SONY TV. The tv and the technology is great. But tons of problems with the panel completely irresponsive IR Touchpad and various other light adjusting color issues.

My Sony Bravia flat screen hasn't had any problems. Has 4 HDMI inputs. It's 46" due to my small condo, however, everyone comments it looks like 50-55" as it is attached to the wall. The HD is clear and sharp! I have had this TV over 7 years. There have been so many changes in today's TV's and my TV is holding its own. I'm very happy with it. Sony Bravia is great!

Got it on sale. Replaced large CRT. Tried several other, too much judder at 240HZ good picture. It's a kick up all the time but like the picture stability. No problems with this tv except maybe needs a speaker replacement in the future and that repair I was told about $100 to $150 no big deal. When volume up high it gets distorted sometimes like there is some kind of fissure in the speakers. I don't know if they are a cone type or totally digital. But for the most part the tv sounds fine.

I have a malfunctioning Sony Bravia 900C (65"). Specifically I have massive light bleed. These TVs have been shown to have this problem and production was halted because of this issue. When I contacted Sony they first said, "It's normal." Sorry but a 2500.00 TV shouldn't be leaking white light to the screen. They then offered me a brand new 930E. The problem is that TV is 500.00 more. I told them, "The 930D would be fine" but they don't have them in stock. So I would have to come up with more money for a new TV that I don't have. Sony told me, "Either accept this offer" or they will restate their internal experts insist my TV is operating normal. This is the worse customer service I've ever seen.

I bought this big screen tv about 10 yrs ago and it's never given me any problems and the picture is very clear. At that time 50 inch screens were expensive but it certainly is worth every penny. The quality is very high in terms of picture quality and technical features.

The television has a great clear picture and easy to use and set up. It is narrow and light. The entire front of the television is the screen and fits next to side by side cabinets. Its as if the T.V. is part of the furniture. The remotes are narrow and can be concealed in a small box that fits on my side table. My only negative is that the remote doesn't operate the Comcast box. So I'm forced to use separate remotes. I wish it lit up like the Comcast remote. It's Very difficult to read or see the buttons that operate the remote.

In January 2016 I bought a Sony KDL 450 C TV because it had decent reviews but only after 3 months a white shadow appeared on the left side of the screen. I called Sony customer service and they asked me to send them a black/menu picture through email. Actually I sent them 3 pictures showing the white shadow. Sony technical department answer was that based on the pictures the TV works as it should. I called them letting them know that it is impossible. So I took the TV at the local Sony service partner where they said they need to change the TV because the display is faulty. Ok, after one week Sony service exchanged the TV to a factory new TV as they stated.

We're on our second Sony Bravia TV. We moved the older 46" TV, purchased in 2010, to the bedroom when we bought the new Sony Bravia LCD 60" smart TV in 2014. It was not purchased at a big box store. We did purchase the extended warranty with both TVs but never had to use it. One of the main reasons we bought the Sony Bravia was the sound is very good without adding a sound bar. The color and sharpness is good, too. The other reason, Sony was more reasonably priced. We now want a 70-75" TV for the living room and will move the 60" TV to the bedroom when that time comes.

We have a smart TV that looks cool. We purchase the curved TV but I don't really see any need or advantage of the curve. It costs more money and doesn't do anything except look nice.

The Sony TV set we bought was priced and sized right. While it wasn't top of the line, it looks great and performs up to our expectations.

Love the TV but cannot get the screen size regulated. When I try to adjust the screen size it doesn't fit the screen. If it fits the screen you can't see the whole picture. If you get the picture to fit the screen there are black lines on the top and bottom.

My wife bought this Sony Bravia on QVC. It has been a great television and I love it. We have very good luck with this TV. If ever I have to buy another, it will be a sony product.

Sony's brand of TVs is new for me and I love it! They are easy to use and set up! The programming was a snap and I can't express how grateful I am to have found something that I could work with. Also, I did not have to stay on the phone talking to someone that did not know what I was talking about then get frustrated and have to call another person to come install what I was trying so hard to do. Moreover, it upgrades well and I haven't had any issues to speak of! I will continue with Sony products in the future.

I like Sony. They make good products. My TV has been great. It's lasted for years and it's still going. I own and use other things made by Sony too. I have always been satisfied. I really like how you send help to charities. That's really cool too!

The tv is Large screen, excellent, clear picture, no problems so far. My last 2 Sony tvs lasted over 10 years with no problems until one finally died and the other was replaced but still working fine. There is nothing specifically aesthetically special about them - my main requirement is performance.

Sony xbr-930c, after recent android update - NOTHING BUT PROBLEMS, as follows, antsc channel input service not responding, Leanback launcher not responding, program guide not working, and many other numerous INCOHERENT error messages - including shutdown, basically the ANDROID SYSTEM going HAYWIRE!!! Sony Refuses to help. ANYONE LOOKING TO START CLASS Action suit, as we will need enough people to afford lawyers.

I own a Sony Bravia Model No KLV32BX350 LCD TV purchased on April 2013. After 3 years 6 months of usage the picture quality drastically came down with dual pictures and green color. I approached one of the authorized service stations at Dhaka Sony Rangs (Banglamotor). Without inspecting the TV properly they advised the panel replacement of the TV which costs around Rs 16000 to close to 50% of the cost of TV. They are not even bothered to give me the reason for the damage whether it is because of any error from my side or it is a manufacturing/technical problem. Their attitude is so adamant like I don’t have any choice but to pay them the money or throw away your LCD. :-(

I bought a SONY Bravia TV in September 2015. It is the worst TV I have ever owned. The "Smart" operating system comes up with some new problem every day until the Android updates totally destroy the entire TV. I called customer service and their answer was my TV is no longer under warranty. Yet it was rendered utterly useless by one of SONY's own Android updates. Once that warranty runs out I guess they figure they have the right to tell you it's your problem even though they broke the TV with an update that was installed after the warranty had run out.

I bought a new SONY HD TV in 2015 which stopped working 8 months later. SONY replaced the TV with another TV which also broke down after less than a year as well. I noticed that the replacement TV they sent was not a new TV, it was a used TV. When I called SONY they would do nothing about this as they claim the used TV was only good for 90 days. People should be aware that SONY does not replace its TVs with new TVs when they break down during the warranty. You get a used TV with a short warranty. I will certainly never buy another SONY product. If I had known this was their warranty policy I would have bought a different brand.

I think Sony is only cashing in on its reputation. The delivery guy who just delivered my second replacement for XBR65X930D 4K in 9 months said Sony quality has gone down drastically in the past 2 years. The guy said they are replacing Sony televisions everyday since last year. I bought Sony XBR65X930D in April last year (2016). Within 3 months two horizontal white lines started appearing on the screen end to end. I called up the store. Within seconds they agreed to replace the TV as if they knew it was going to fail. The replacement TV got delivered in August.

I purchased a $5000 home 75 inch TV and sound bar theatre system installed on 12-22-2015 by Best Buy with a 4 year extended warranty. I called the installer Best Buy to see why the unit sound was crackling In 11-05-16. The BB staff came out and said that the speakers were blown in the sound bar. They stated they couldn't do the repairs for the sound bar at my home but did remove it for me to take it to the store myself to have it repaired. The repair company Best Buy Depot called me and said the unit was not the problem but could possibly be the HDMI cable that came with the sound bar or TV HDMI inlet. When I asked the BB at Geek office they said, "You would have to ask the Sony people for the cord."

I was looking to upgrade my 46 inch Sony to a 60 inch. I decided to go with the 60EX645 around April 2013. Being a Sony, and all my other Sony TVs were rock solid, I did not purchase the service agreement for repairs. About 2015, I noticed a Horizontal line down the screen. I changed all my HDMI cables and also had Comcast replace their box. The line continued. This month, I called Sony support and was told there was nothing they can do. After reading all the reviews, I see that I am not alone in having a defective LCD panel. I think Sony should provide a nonchargeable repair or worst case help with repair cost. I am starting to rethink purchasing a Sony 65 in 4K due to faulty parts.

Sony 65" 4k Model XBR-65X900C - Two weeks before my 1 year warranty came up my tv started rebooting by itself in the middle of a movie. Since I bought the TV at Best Buy and purchased an extended warranty I went to the store. The store representative said I would have to call Geek Squad. Note, not once did they say to call Sony direct since I was still under the 1 year warranty. They have come out to my house 4 times. Every time they claim another reset should solve the issue. I decided to call Sony to ask them for help since one of their in store representatives assisted with purchasing this particular tv. "Top of the line they said".

Just called to ask how to play music from iPad as it did not work by just putting the iPad into the HDMI slots. Nightmare. One rep hung up on me. The next one just decided to email a very unspecific technical instruction that made no sense. It's not a TV that is user-friendly. No wonder they are not selling as many TVs as they used to. Samsung and LG have way surpassed them. Don't waste your money. Great TVs if and when they work.