About Sanyo TVs
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I bought this tv online Black Friday. The picture was beautiful.. Within a month of my purchase, my remote stopped working. No problem, I downloaded the app. Worked perfectly. One month after that, my app stopped working. I called technical support, and got nothing done. I gave them all the information and they attempted to troubleshoot it. Still nothing. The back of the tv says September of 2019, which clearly means it’s not one year old. I have to now try to go and Find a receipt. They claim that’s the problem, and we both know Dawn well it’s not.. It’s the cheapest way to give me the run around until after that year period.
They're about to receive a serious lawsuit for product liability. My TV was less than 1 year old, still under warranty and has been stolen by their warranty department. They can't find my TV, the replacement, a tracking number or any whereabouts of a reason for its disappearance. I have spent hours at a time on the line with customer service, I request confirmation of the location of the TV or its replacement and am only told they received the old one on Dec 19th, over a month ago. Today I called again and was told they did not receive the old unit until 2 days ago (Jan 19, 2020) when I have proof from FedEx that it was delivered to their warehouse on Dec 19, 2019.
They give me the runaround, refuse to allow me to speak with a supervisor, never give a callback and all I ever get is "we're sorry, someone will review your case within the next 24 to 48 hours". I'm long past done with patience. Their 24 to 48 hours is days beyond getting help. And if you become "impatient" or "irate" by whatever definition their phone rep chooses to use, they hang up on you and force you to repeat the reason for your call all over again, usually with the same person that hung up on you. If you have to deal with this company, make sure you document every detail of every call, and I would recommend actually recording your conversations with them as it's likely you'll need these calls for evidence when you are forced to file suit against them.
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We have purchased a Smart Television during the Diwali sale. The TV has multiple issues with picture going blue suddenly, the system hanging up on every start. Multiple messages sent to company, two people visited, did something called a software upgrade which did not help at all and now they are not even attending to the call. Just because a single customer has no say, such companies take us for a ride. I am an LG user and i don't know why i thought of buying a Sanyo TV this time. Big Big Big mistake. Product is bad and the people are worse. No faith on this old, strong brand now. Please don't take the product even if it is for free!!!
Returned a bad tv for a refund and have been giving the run around for 3 months and they have stopped replying to my emails and won't fix the issue. I would like to get my refund from you guys! SUPER CRAPPY CUSTOMER SERVICE 1000%. DO NOT TRY TO RETURN YOUR TV FOR A REFUND.
I bought the TV from Walmart and happened to purchased a 2 year protection plan. Within the year the TV goes out. Contact company. I received the first refurbished TV and within 2 months this TV goes out as well. It's going on 3 weeks and no TV. I will not purchase anything else made by Sanyo. I would like to be refunded thinking the next TV has too many defects.
Ordered the Sanyo 40" Roku online from Walmart. It came in with the screen shattered. We immediately took it back to Walmart and exchanged it. But had to go with a different brand due to the Sanyo is not sold in the store. When unpacking the new one, we were really shocked to see the difference in packaging. The Sanyo has only 1 piece of cardboard between the screen and the box, and nothing behind. Whereas the new one had lots of foam packing all way around the TV and especially in front of the screen and back of it also... Sanyo really does not know how to pack these TVs for shipping....
I came home after work and noticed a liquid all over the back of my tv, originally I thought it was from the ceiling but there was nothing there. It was a greasy brown substance and when I called Sanyo support they told me I had to call a guy to come fix it and I had to pay for it myself and offered no other support. I would understand if it was my fault but I don’t know what the liquid is, my dogs could of ate it and gotten poisoned or families with young children. It’s ridiculous how Sanyo offers no support for their own technological failures. Never buy from Sanyo.
I bought a 50 inch Roku tv from Walmart and wasn’t too happy with the colour of it and then came to realize the sides of my tv were not on properly. There were big white spaces in between the screen and the frame and a lot of the screws weren’t on properly?? I don’t know if anyone else has had this problem. I’m hoping it’s just the one tv I bought and if I go in to trade it would the next one be okay? Just asking in case to see if it’s worth it to even bother getting a new one. By the way this was my first big purchase for myself and I’m really not impressed. Will not be recommending this brand to anyone.
My Sanyo is several years old and I would highly recommend this brand. It has a very clear and sharp picture TV. It is like the people on the screen are in the room with me. The sound is perfect as well.
This TV I've had for at least 5 years. It was a used one but I have no complaints about it. It sits in my room. It was free when I got it. The picture is great. I've never had any problems with it.
Sanyo TVs author review by ConsumerAffairs Research Team
Founded in 1949, Sanyo is a Japanese company that has manufactured and provided America with quality TVs since 1963. Today, Sanyo's TVs are sold in most major retailers.
HDMI ports: Three HDMI ports means more devices can be plugged in at once.
Less motion blur: Motion-sync technology allows high-speed scenes to retain their crisp details.
Stylish design: A narrow bezel design allows the TV to seamlessly blend into the living room.
Full HD 1080p: Get twice the picture quality than with standard definition TV. Picture quality is sharper and more vibrant with HDTV.
USB photo ready: Turn your TV into a digital photo album with easy USB input access. It's perfect for social events and family gatherings when you want to share favorite family pictures or travel memories.
Sanyo TVs Company Information
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- Sanyo TVs
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