Consumer Complaints and Reviews
Our Akai a/c which was under warranty broke down on the 1st hot day of summer. We called Tempo who service these in Australia. The unit was assessed & we spent the next 8 weeks continually calling to see when it was to be repaired. 3 weeks later we were told that the parts hadn't been ordered. We were then told that if the parts didn't arrive the week later, the unit would be replaced. We didn't hear back. Again we had call & call, to be told that the repairer had broken his leg. We were then told that they could replace it with an inferior less powerful model, to which we obviously rejected.
After screaming down the phone one very hot & sweaty day, I finally got to speak to a manager, who told me that it was unusual that he spoke to customers (REALLY???). He told me that they had no units to replace ours. I told him that his company is completely incompetent with NO PARTS, NO REPAIRER, NO REPLACEMENTS & ABSOLUTELY NO CUSTOMER SERVICE.
After having to rant & rave, the unit was replaced, UNDERHANDEDLY WITH THE INFERIOR MODEL THAT WE HAD REJECTED. We feel that they should have replaced it a month earlier with a superior model & a HUGE APOLOGY!!! This has been a very stressful experience, not only due to heat & discomfort, but it cost us $174 for initial assessment. The hours we have spent phoning & waiting for repairers is huge & it is time we will never get back.
Bought AKAI PDP4225M in 2006. Sound keeps going off. JUNK, don't buy AKAI, they do not last. Most of my TVs last 15 to 20 years. Not this one, ripping of the American public.
Same problem as Teresa of Navarre, FL dated Nov. 9, 2012. TV worked ok for a few years (intermittent use as we have a better one) until a recent move. For the past week, putting the TV ON (remote or manual), the red light goes out, then comes back. We have to start again many times, until it finally stays ON (from 15 tries to 25, so far). On occasion, it also makes a clicking sound, as if a circuit breaker popped. Any idea? I like the display and brightness, but cannot waste time trying to get the set ON. Thanks for your help.
TV just made a popping sound & went blank.
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Roughly after a year after purchasing the TV, it started making a humming noise when you first turned it on but the humming sound would disappear after 2 mins or so once it got going. Now it will not turn on at all, I'm very disappointed and cannot afford to purchase a new one at this time. At the time of purchase we thought we were getting a good deal but we were sadly mistaken. I will never purchase this name brand and I will make sure I tell everyone on Facebook about this cheap, useless TV.
Brought TV home. An AKAI pth5498 2002 54in projection TV had a picture that night but color wasn’t right next day. Pushed button, TV won’t power up; red timer light stays on. It doesn’t have a remote. I read where a universal remote can work but instructions say TV needs be on to program but it doesn’t turn on. IDK what to do. Think all fuses have been checked. All good from what I see. What can be done?
I purchased an Akai 32" TV/DVD combo about 4 years ago. The DVD stopped working completely after only one year! The remote control stopped working about that time also! For the past 2 years, there has been a loud buzzing sound coming from the TV when it is first turned on, but it eventually stops and the normal TV audio can be heard. Just yesterday the sound died completely! I have done everything possible to try and remedy the audio problem, but nothing. So frustrated! The 800 number for Akai is no longer in service! I cannot afford a new TV at this time, and I am so disappointed with this TV! I hate throwing money away, which is exactly what I did by purchasing an Akai product. I will never purchase anything of Akai brand again, and I just wanted to help warn others to stay away from their products!
I got this TV from my brother because it is having the same problems that everyone else on this blog is talking about, mainly the power shutting off. I tried some of the things suggested that I read, i.e., unplugging then plugging back in. That would work for a while but it would still shut off after a period of time. Some of what I had read had talked about the caps heating up... So I checked out the power supply area on the back of the TV. I then realized it was really hot right where the power cord was. I put a little fan right on that spot and amazing enough, the TV has been able to stay on. Who knows for how long but I thought I would let you all know. Good luck!
I purchased an Akai 32" LCD TV/DVD combo from Sam's club in 2007. The product was repaired once within the first year. The DVD stopped working 2 years after purchase and now the TV won't turn on the first try. I have to stand there pushing the button on the side of the TV. It started off with having to push it 3-5 times, but each day requires more pushes. I needed 50 tries tonight to get the TV to turn on and stay on. Sound comes through immediately but no picture; goes to green light but immediately gets back to red till it finally comes on. The picture quality is alright but night scenes are sometimes too dark to view well and adjusting does not help. Very disappointed and will never purchase an Akai product again.
Akai (AKA Scott) 37in LCD TV - From day one, very poor design. Each time you change the channel, the audio goes to default mono. So each time, you have to reset to stereo. This is significant because many channels on mono are not comprehensible. I called the service center, and was told there is no fix for this. No proportional zoom, so if you are watching a program in letterbox or other reduced format, you're squinting at a small picture in the midst of a bigger screen. Dumb. The TV has to be almost at exactly a 90 degree angle to the remote or it won't turn on. Lastly, the on-off light is so tiny and dim that in the daytime you can't tell if you turned it on or not. Finally, after just a couple of years it burned out. Total rubbish. I will never buy another Akai product and shame on them for hiding behind another name.
I bought an Akai 42" TV from Sam's on 4/07 and bought an extended warranty for 3 years. Within that time I had to call Sam's for repair on 11/09. They fixed it and now it’s having the same problem. I called the same repair service. They told me that now that it isn't under warranty anymore, they couldn't get the parts. The TV still works after turning off and on a few times. I tried calling the 800 number, but there’s no answer. Why would someone be able to sell something like this and not be able to service the product? I am just waiting to buy another brand of TV when this one goes completely out. We need to go back to the old analog TVs - they last longer. I still have one that I don't use. I’m thinking about using it. I am so disappointed in this TV.
We have an Akai 27" wide screen LCD TV/DVD Combo that is only a couple of years old purchased at Costco. This was an extra TV for the kitchen, so it has not been used a lot. Today, I turned it on and it was fine for about 30 seconds, then I heard a pop and the TV was off. The red light on the front was blinking. I read through everything in the manual and never found anything to say why the red light was blinking. That's when I decided to look online and found that lots of others were having the same problem. I will definitely never purchase an Akai product again. I can't believe that an attorney has not already gotten a class action lawsuit going against Akai. This is unacceptable!
I own 2 Akais 2785 and 2701; both were used, and after time, they needed power boards which are $45 each through eBay. The 2785 is my monitor DVI to HDMI. The 2701 suffered another issue--logic control board--which I found on eBay for $20. And I am not fixing it. The screen fits both models and about 20 to 30 other brands and models. Today, parts are cheaper if you can find them and interchangeable with other brands. And they may sell for even less, depending on the brand name. Akai shares same parts as other brands. Part number and problem identification is vital. I thought I would share that with you all.
First issue was TV stopped responding to remote control. It then took increasingly longer time to respond to holding the "on" button. It took over a minute and half of continuous depression to come on. Then it stopped responding to any depression of the "on" button regardless of how long held. It still refuses to respond to remote. Basically, it is dead! It has been that way a while. I am very ** off! We started having trouble within a year or so from purchase.
Same complaint as I read many times below. TV (Akai LCT2721AD) quits turning on. For a few weeks I was able to use the "unplug/replug" routine successfully, but it has now quit for good. After reading all the comments on this site, I am going to purchase a new TV—not an Akai or a Samsung.
The television set won't turn on in the normal manner by the remote or the on/off button on the side panel. I have to play with it for about 30 minutes before it may come on after pressing on of switch all that time.
I bought a 32-inch LCD Akai flat screen TV from a yard sale. It had the problem that everybody talks about--comes and and then shuts off in a few seconds. I removed the four screws and removed the DVD player and my TV stays on just fine. Good thing I only paid 30 bucks for this TV.
I bought a 42 inch 1080p TV monitor new last year. Two months later, it starts showing only half the picture. So I called the 1800 number for service, emailed all the info that was requested by the phone conversation and never got any response either by phone, email, and/or mail. I tried over and over again with phone messages, emails and have yet to hear back. I still have the TV and now it has no picture at all just static and jumbled colors.
I purchased an Akai 42" flat screen television and am very dissatisfied. First, the convergent went out in it and I had it fixed. Within 2 months, the screen turned blue. Within 6 months, the power went out and I was not able to turn it on with the remote or the switch manually. I unplugged it several times and plugged it back in with nothing happening. I had the fuse checked in it and it was not shot. This is absolutely ridiculous that there is no way in getting in touch with Akai to get help. If anybody has any ideas of getting in touch with Akai to get help in getting this fixed, please respond.
I guess I should consider myself fortunate. I received my Akai 27' as a Christmas gift in 12/05 and it just went out on me. First I had to turn it on like 3-6 times before it would turn on. You could hear the sound but the scream would be in different color stripes or blocks. Based on the other post I read, looks like the average was three years. This TV is in our bedroom and not watched a lot so maybe that is why we got a little more time out of ours. I will call Sam's club just to see if they will allow me to return it. I always say a closed mouth doesn't get feed. Worse than do is say no and no's are free, right?
Most of the 32 inch, 37 inch and 42 inch Akai televisions use a Megmeet power supply built in China. This power supply has very low grade electrolytic capacitors. I have a LCT3285A model and have repaired the power supply 3 times in six years. The model power supply used in these units is MLT168A you can search for replacement on the net with little success. That power supply has been replaced by the MLT169B it seems to be plug compatible and is mentioned as a suitable replacement. Normal cost is less than $80 dollars US. The no turn on problem is caused by this poorly designed power supply.
I bought an Akai MPC 5000, and my LED light went out. I called them, and they didn't care at all. It hurt because I bought all the MPC's that they ever made. Now, I have a $4,000 problem! I can't see or do anything.
My complaint is just the same. I brought a 50" HD DLPTM Rear Projection TV (PT50DL14) from BJ's on 10/2006. Today it blew. The TV won't stay on for more then a minute, all I see is 3 blinking lights (timer, lamp and standby). I've called BJ's but my 2-year protection plan expired in 10/2009. There is no good working numbers for Akai and no one fixes these TVs. I paid $1,589.97 in all. Please Help!
Just like most others on here, I think there's a defect in this TV. When I turn it on, in less than 3 minutes it shuts itself off. Many others have had the same problem. I think they need to admit that they have a problem with this TV and fix it. Thank you.
My Akai TV is almost 6 years old. It turns off immediately after I turn it on and it will not come on. I wish Akai would admit there is a problem with their TV and repair it. I have a 32-inch TV.
I purchased an AKAI LCT 3201AD TV four years ago. The TV no longer turns on and will not respond to the remote nor will it respond to the manual on switch. I have attempted to contact AKAI USA through their phone number, but it is no longer in service. I have contacted them by email twice with no response. The part which controls the remote and on/off looks like a simple fix but without a supplier this is impossible to fix.
As with a lot of other consumers, I bought a 32" Akai LCD flat screen television from Conn's. After 2 years, the TV just stopped powering on. No problems before, then nothing. Akai is no help at all.
I bought this Akai with DVD Player Combo in October of 2006. The TV will not work unless I unplug it and plug it back. This the worst TV I have ever bought from SAMS. I am very surprised that a company like this is not more responsible. I have it mounted on the wall in my office and have to climb up to this. If I fall and get hurt, I will file a law suit against the company as I am a disabled veteran. This company **.
My 27" Akai flat screen TV does not turn on anymore. The screen is blank but you can hear this buzzing or humming type of noise in the back. At first, I had to unplug it from the wall then it would turn on. But now, it does turn on at all! What a ** set. It seems that many consumers are having the same issue. I have had this set for about four to five years and I purchased it from Costco. I just wish that something could be done as far as replacement parts. From what I read, Akai is doing nothing about this. They are just laughing on the way to the bank!
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