LA fitness Reviews

La Fitness was highly recognized by other people to me. It has a lot of mirrors to watch your productivity and plenty of Good staff and really clean with lots of different machines and staff was always nearby to assist in any way that was. Sometimes it is just too crowded and for me it's a little too expensive. But the place was well taken care of all the time and fresh smelling. Also, the location was good until I moved. I was moving out of the immediate area and it was just going to be too far to travel there as much as I wanted to.

When Gold's closed they sold their contracts to LA Fitness. Their equipment is kept clean and up to date, friendly staff available for questions and there were many locations in the area. There are many different classes available and other programs to keep you and the entire family occupied. But I would love to see a juice bar. In the weights, there is too much grunting and it made me feel like I was back at Gold's gym having to listen to a bunch of muscle men trying to lift weights.

I went to LA fitness as a guest. I was invited on a 10-day pass. The facility was clean and the reception was curious. They have a great variety of machines to use to workout on. The atmosphere did not smell like a locker room and has substantial privacy in locker/restroom. I really enjoyed the sauna. On the other hand, I went for the first time and found the jacuzzi was filthy. Yuck! Went back 5 days later, still the same. If it was not functioning properly, there should be a notice to inform clients not to use it... people were in it!!! The staff should be more attentive to equipment failure. If this was my very first time alone at a gym would like an escort to demonstrate the use of equipment. Equipment is not always easy for me to use. Would be nice to have a shorter check on you while going thru this experience for the first time at the facility.

LA Fitness has awesome price, accessible fee and you can find the clubs in a lot of places, cities or states. The clubs are very clean and there are a lot of showers, free soap, etc. I also chose them because they have a Jacuzzi, pool, steamers and new equipment. However, nobody (teachers, employees, personal trainers) helps you if you was doing exercises wrong, for example, you can't find hip-hop classes in all units, etc.

I didn't like this gym very much. The people there were pretentious and lied about membership prices plus they were super pushy to clients so they can renew their contract. But it’s close to home.

My friend introduced LA Fitness and I go with her from time to time. I don't really go there as often because it's not convenient as it is too far from me and I can't go there as often before or after work. I wish it had a cheaper membership too. But, I like that it has good equipment. It's clean, it has friendly people working there, people aren't snobs and it has high-tech things. It's a nice place to go to and I don't feel judged there.

LA Fitness has convenient locations. They're spread evenly across Long Island and it's quite amazing. Whatever town I may be stuck in, there's always an LA Fitness. It's always very clean and I love all the different types of machines and workouts they have to offer. I hope they have cheaper prices but I would go there again definitely.

LA fitness did meet and exceed my expectations. I got everything I really needed and felt it was worth the minimal monthly cost of being a member. I like that it has a pool and access to personal trainers. It was always clean with a friendly and helpful staff. It was well worth the investment. It would be nice if there were more options as far as machines go and a variety of classes. I would also like a nicer locker room with access to a sauna or steam room to unwind after a workout.

LA Fitness is close to my house. I have easy access. This gym is great and I am used to it. I have been a member for 2 years. They play music throughout the gym so you don't have to bring an iPod. All the options are open to any gym member. You are more inspired to become fitter than ever. With a gym card you have access to all parts of the gym. You are welcome to run on the treadmills, use the weights and there are also TVs in the rooms for the gym people to enjoy. After your training session you are also welcome to relax in the sauna, which personally is my favorite feature. What I dislike about the gym is that most people are often possessive and I have gotten robbed there before. And you are not allowed food in there but hey it is a gym. Their equipment could use a little replacing. I found some rusty weights yesterday.

LA fitness has met and exceeded my expectations. I think they are a great gym. I've been a member for a couple years. They have so many options between the different classes and all the machines. You can get the best workout and body and experience at this gym. They could update the machines a little more but all in all it's a great gym to be a part of. Whether you're a beginner or advanced this is a great place to be.

I chose this gym because it has all the latest gym equipment with all features. There are various classes which are free to attend with membership. They have personalized classes. They have classes early morning and late evening during weekdays so that my work is not impacted. I like step sculpting class. The instructors are very knowledgeable and guide me really well. They cater to my concerns in a very professional way. There is sauna, squash court, swimming. So it has everything from gym to sports and is very close to my home. They have all the latest features and I love it. There is nothing to dislike. It is a perfect gym.

I initially chose LA fitness for proximity to home and work. They were also running a special through my organization. Location is my number one consideration when choosing a gym. I liked the classes offered, spin and zumba specifically. I liked the cardio machines. They had a good amount as most gyms don't meet demand. I used cardio machines primarily while I was pregnant. I often had to get ready for work after my workout and would've appreciated nicer bathrooms with more counter space, better lighting and updated showers.

I choose LA Fitness because most locations are very convenient to my workplace and home, and they have so many classes in the morning and evening that works with my schedule, daycare for my kids and good pool, as well as they offer very competitive rate to other nearby gyms. LA Fitness has so many group training classes that well with my schedule as a full time working business woman and a mother. I love coming to their pilates, yoga, barre and zumba class and they have the best instructors for almost every class. The only thing discourage me is just sometimes it is off when I see the level of hygiene is below my standard and I am afraid of sharing equipments with others. But I love the gym and going there really does motivate me to keep a healthy lifestyle other than just exercising at home myself.

I chose LA fitness because it seems upscale and has a good clientele that care about their appearance. I enjoy working out there and this gym has met my expectations but it could lower its price and offer more classes. The premises also are a bit small and cramped. There aren't many locations so it can be difficult sometimes to find one when traveling. But I like LA fitness because it is chic and sophisticated. They have a great pool and clean equipment. Also, the locker room is well appointed and the price is reasonable.

La Fitness is a place where you train, you exercise, where you have to have a lot of perseverance and discipline. Apart from what is good for health you feel in energy, the gym is a good way to be with yourself, a free space where you relax and you are full of energy so you can know how to take your day to. Also, I chose this gym because it is clean and there are good coaches that work with you. However, they can improve on hygiene and attention. How wonderful it is not to leave the gym.

I choose LA fitness because I heard great things about them and they offered me a free pass for a couple weeks and I fell in love with the gym after only couple of days and I now am a permanent member and very loyal. I like how it's great operating hour access and that I can always bring a guest along, that they have clean bathrooms and clean showers and that they have a wide variety of workout equipment and more than enough room to move around. They also have competitive prices and great staff members who are always ready to help out and they also have personal trainers.

I enjoy the atmosphere. I like that it is big enough to house the traffic it obtains. The sales person was very helpful in picking my membership. Multiple amenities, easy access, and clean facilities. The staff is interested in helping you after you sign up for the membership. However, it's too busy and there's too much commotion around me while I exercise. But the gym has met my expectations. I have been able to exercise and get into shape. It was easy for me to drive too and if I travel for work, I am able to go into multiple locations.

Large two floor gym with a lot of variety of machines, both weight and cardio. They have a basketball court, and a few racquetball courts and an exercise studio. The changing rooms and showers are spacious and the pool water is better than at most pools. It's the best. The gym seemed to be very spacious at first and fun to go to. It was nicely maintained. However, ever since they took over Bally, the gym has been over crowded and uncomfortable. It makes it more unpleasant to exercise there because you have to constantly wait. Also, the exercise classes don't have enough variety for everyone, like older people and there is only one room, except for the spin class. The exercise classes are just not geared toward everyone and have terrible music.

We come here because it's convenient and easy to find but the pressure from sales staff to close on deal is annoying. I like the freedom of paying a monthly fee without being tied to the contract for an amount of time. Stop approaching me like car salesman. But it's a good gym. It's nice, open, and It's always clean. We like the babysitting area, and the smoothie shop. Also, I enjoy knowing I have a lot of flexibility when it comes to classes. Having a lot of choices is great. I like LA Fitness' hours, and it's never overly crowded. Their equipment is great, too. There is always a location somewhere and we can work out anywhere we go when we travel.

LA Fitness offers group fitness classes along with various machines like treadmills, elliptical, rowing as well as free weights and weight machines. They have beautiful and clean single sex showers. Child care is also available. The location that I used was the downtown Silver Spring and it was one of the selling points because it is close to work so I could use it before or after work. The hours are also convenient to my lifestyle. The membership fee, while not the cheapest around, is okay and the facility is aesthetically pleasing. I haven't been to the gym in a while but I would like more personal trainer sessions included in the membership fee. A swimming pool would be a nice addition along with pool exercise classes.

LA FITNESS is a wonderful amazing gym with a ton of energizing people there to keep you upbeat and focused on your goals. The trainers they employ are absolutely awesome and work and encourage you every step of the way! Also, the multiple TVs around the gym are awesome with a different show on every one. However, I would just encourage the clients that come in to work out on machines for longer periods of time to clean their machines very well when they are done. They may also want to hire some people during the busier hours to go around and disinfect the machines better than what the user did. But LA Fitness has definitely met my expectations and beyond! I would most definitely recommend it to anyone.

When I go to the gym my main concern is being able to get a good workout in inside a clean and safe facility. This gym has a great selection of workout equipment. I also like that some of the facilities have pools. I also enjoy the classes, specifically the yoga class as well as the cycling class. It's cool that some facilities have a kids' area for parents who may have to bring their children with them to the gym. Another great feature is the locker room. It is very spacious and I remember seeing a sauna.

This gym exceeds expectations. It is always clean, equipment is always available. Has every piece of equipment and lots of volume of peak use equipment and a ton of treadmills! But I wish they had more squat rack options. They do have one and one assisted rack but the weights are not organized like some other gyms I have been at. However it is close enough than another gym we go to. It also feels newer than most others, doesn't have that grimy feeling. Also, they have a store with the ability to make protein shakes. I also love that they have a pool.

My biggest pet peeve with regard to gyms is the atmosphere. Sometimes, having too much equipment and not enough trainers to balance it out, gyms can be intimidating for first timers. LA fitness is definitely not like that at all, and that makes it an exception to most of the other gyms that I have visited. I really liked the atmosphere of the LA fitness gym. It was not as imposing as most gyms seem, and the people there were very helpful when I would ask questions or needed help. But I did not like the lack of classes and planned events at this particular location. I was looking for a yoga class that met regularly, but the meeting times for the group housed within the gym were sporadic at best. They were very irregular, and the instructor was hypercritical.

This gym has met my expectations; although I didn't go in, with high ones to begin with. I'm good as long as it's clean and the people there are respectful. They have various equipment to chose, along with a variety of classes to chose from if I'm bored just walking on the treadmill. I like the pool and sauna also, just overall very accommodating. I do not believe there is really anything to improve. Maybe some vending machines that sold cold beverages. Also, if it was possible for the trainers to be free, that would be wonderful too, but I know people have to work to earn money for a living.

I loved the pool and hot tub at LA fitness. I like cost, the staff friendliness and ease of working in on sets. There was plenty of cardio and free weights, as well as weight machines. Other patrons were happy to share space, friendly and relaxed as well as willing to help or offer advice. The kid care was good and you can pay a bit more to bring a friend as much as you want. Even though the pool area was great it wasn't always functioning. The hot tub is a great feature but 60 percent of the time, it was closed for maintenance. They can have maintenance scheduled during hours they are not open. There were also "pool hogs" that would stay in a lane for hours, and the staff didn't seem to monitor it.

LA fitness has the newest and most modern machines. Everything is always clean and well maintained. Their installations are convenient as well. LA fitness met my expectations because you get what you pay for. It is very affordable. They have nice pool and bathrooms/changing rooms. The majority of the staff is very nice, especially the kids club people. However, their sales agents are kind of aggressive. They try to sell you extra stuff. It’s either getting a personal coach that is usually very expensive or buy items from their store like shakes or powders.

Well it had everything I'm looking for in a gym. Plus the offer we got was great also. The trainer was also awesome. He pushed me to workout with my knee that I was scared to use to workout. He encouraged me to work hard to achieve my goals. What I do is work out with the trainer, then I jump in the sauna. They have showers as well as lockers to put up your things. And The staff is friendly and very helpful. They make going to the gym easy and comfortable. I love that the gym has the pool but I do not like that it is not monitored. I see people hop in the pool dirty. I mean you are supposed to wash off before. I hate that no one follows the rules. Not everyone wipes down the equipment, too. So I find myself doing it before and after a workout. These are the only things that I dislike. I've been in other gyms and this makes me feel comfortable. I want to do everything that'll help me stay fit. I want to tone, I have a machine that works great for me there.

LA Fitness was the closest to my home, so I checked it out and received a very good discount or promotion at the time. Nice, clean environment, great equipment, and friendly staff that made me feel comfortable to work out there and willing to help show me the ropes. Because of my weight I was uncomfortable in front of some of the other people there working out, but the staff didn't make me feel that way! All in all it was a nice place to go for my workout.

I like that the gym was a large size with a lot of machines to use. They also provided all the information needed to use any machine in the gym. Also that the price was right and the hours that they were open. The staff was very friendly and helpful with all questions and showed you anything you needed to know about the machines in the gym. I wish there were more classes to take and also bigger men's room to chance and shower. This would be an excellent idea to improve the gym experience.

The pool and the equipment is decent. There are plenty of locations to choose from. I dislike the misleading information given by some of the gym salespeople. They should not intentionally mislead customers into thinking the contract can be easily cancelled. But I like the equipment is easy to cycle around and there is a pool to swim in after working out. The universal equipment was large and there was plenty of room to workout. This gym was average overall considering the hard selling the employees engage in.

My friend and I had always wanted to try out going to a gym instead of working out at home. We tried LA Fitness and loved it. I enjoyed them and it was my favorite gym for a long time. We got a good price and they were not as expensive as we thought they would be. They always had clean towels and water. I loved their equipment as well and the gym is very well maintained. The employees were very friendly and cared and spoke to you in a professional manner. But they would get a lot more business if they were open twenty-four hours a day. That way more people can enjoy their gym no matter what their schedules look like. It opens the opportunity for a lot more business and also satisfied customers. This is the only reason I left this gym. I worked odd hours and I am a student. Being busy you can’t go to a gym at normal hours or at the same time every day. Other than the business hours I have no complaints on LA Fitness.

I like the amenities, the locations, the prices. The women, and there are good looking men too for you gals out there. The machines are four star, never dirty. All in all what’s not to like about this place? Although they need more than one communal shower. It’s fine at 5 in the morning but in the afternoon it’s jammed pack and the shower is packed too. The girls and I go in the afternoon so I can’t shower there. Not a big deal but it’s always wondered me. But this gym has charisma over other gyms. No themes, no gimmicks, no hidden fees. Just makes you feel welcome. It’s got heart, spunk, soul. It’s just a great gym. What more can I say?

I chose LA fitness because I heard many great things about it online and it was a well taken care of place. Everything was very clean and in good shape. It has a very good place for your kids too if you have any while you work out. And the gym is very enormous and awesome and there are many people working there so there is a lot of supervision for the kids. However, there are always a lot of kids there and it gets very crowded and very noisy in that room and they can be heard from the gym rooms and the gym rooms get very crowded too.

My expectations have been met for this gym. I was looking for a state of the art gym like we had in college and LA fitness is comparable to some extent. It's close by, multiple locations, ability to go to any location without a fee, ability to bring guests. The pool, sauna, group fitness classes, trainers, reliable and amount of workout equipment are all great parts of the gym. There are a lot of machines to choose from. Cleanliness can be better and an upgrade to the bathrooms are needed. I've been to multiple locations where rust and mold were present. I rarely see employees cleaning equipment.

I like LA Fitness and choose this gym over others because the machines are always up to date and top notch, always work as they should work, are innovative, fun to use, always give a great workout. The place is clean, and fun and has a nice assortment of clientele. LA Fitness is very good as is, however there are a few small things they could improve upon including larger and more storage areas for your gear and personal belongings, and maybe add some more bathrooms, or bathroom space. But overall great gym to work out in. They have great customer service and it's a pleasure to belong to this gym.

LA fitness is always clean. The employees are nice, friendly & always greet you with a smile & are very helpful. If you are having any problems with any piece of equipment they will come over as quickly as possible to help you out so you can finish up. Best customer service by far. The equipment is up to date & not broken or not working. But I dislike guys that like to hang around just to watch the women work out. It's really creepy & happens all the time by the gym near my house. Some of other women can be catty sometimes about their stuff. Like they will cause a fuss just to get some attention.

I like many features about LA Fitness and it has completely met my expectations. They offer a wide variety of equipment and the facility is always clean. The gym is always judgment-free and there is a spacious locker room, and friendly staff too. I have gotten a great workout experience. But sometimes it is hard to get the machine I desire or the gym is too crowded. The gym can also be too cold at times which I do not enjoy. I also wish there was a sauna and a better membership program for students.

I loved how big the group classroom is. There is plenty of room to participate in the class and move around without bumping into each other. I also love that they have pools and nice locker rooms there. However, the membership staff are very pushy. They also rush you through the tour of the gym. We almost felt obligated and pressured into the membership. I wish there was a separate weight area for women. The majority of the free weight section was crowded with men and made it difficult to get in and do lower weights at higher reps. I'd also offer more classes at off times for those of us who work in healthcare. Early morning and late night classes would be ideal. In hindsight, we chose this gym because of the proximity to our home, hours of operation, and variety of classes.

I went to LA Fitness because it was where my boyfriend went. We liked that there was a sauna and there was a location close to our jobs, close to our house and off a main road and we could go to either one. I liked that there was a pool and that group exercises classes were offered. I liked that there were different types of equipment too. The pool was also large. I did not like the floor plan because it was too open and that was intimidating. I was on display for the whole gym. I also wish they had a smoothie cafe and or a snack bar.

All of the other gyms in my area were locally owned and few of them were doing well enough to have what I needed. I'd love to support local businesses, but I can't compromise my workout for it. LA fitness is very clean. I don't have to worry when I sit at a machine if anything gross could be on it. Everything is also well maintained and I've never seen any equipment out of service. It's really pricey just to look nice. Feature wise it's nothing special but they sure charge you for it. The price also seems to attract the most careless kind of people, I often feel the other patrons might hurt themselves trying to use the equipment.

Avoid this gym at all costs. They pressure you into signing a 12 month contract for personal trainer services which sounds good until you realize that you can rarely get a personal trainer at the time you want unless you want to book several months in advance or at 6am or 9pm. The gyms themselves are dirty and crowded and it's virtually impossible to get on some of the equipment. When you try to cancel your membership they make as difficult as they possibly can and continue to take money from your account even if you cancel your payments.

I signed up my husband, daughter and myself. I added my youngest daughter to my VIP list so she could try it out before I got her a membership. She finally decided to come with us about four days into our membership. We went to the front desk. The lady at the front took her full name and also had me sign a waiver. She advised me that we would receive an email with her official pass. We went in to enjoy our day. Today we went in to work out again. Taylor was at the front desk I told her that I still didn't get an email for my daughter. She said I needed to speak to one of the guys. Unfortunately they were all busy so we proceeded to use the gym facilities.

However, the gym was busy at certain times of the day but that's something that can't be helped. The smell of the pool was also extremely strong. Sometimes other gym goers didn't clean off the equipment but that also can't really be helped. But LA Fitness mostly met my expectations.

My mom and sister were both LA Fitness members. And when I was staying with my mom for a few months, I still want it to work out so I chose this gym. It definitely met my expectations and I was able to enjoy the free weights and especially the pool. It's a large gym with a huge variety of machines to use. There’s also different people who come to the gym so if you are not in the best shape you don't feel like an outsider. Being a large gym also have its disadvantages. While the workers are friendly and you have a lot of space it is hard to connect to others. It would be nice to have more social engagements where other people who work out at the gym were able to get together. There aren't many LA Fitness locations which is another downside because it would be nice to be able to work out when I'm in other places away from my home gym.

LA Fitness has incredible class room and had a wonderful selection of classes at all times of the day. Many levels of yoga, belly dancing, cardio, cross fit and more. They also had a pool, a hot tub, sauna and various courts. It was always clean, had a great atmosphere and in a good location. Also, the price was good, got a good deal. But, their freelance personal trainers cycled through faster than a drunk lawyer drinking margaritas at happy hour. Every single time you came in there were new trainers and they would always solicit you while you were trying to work out. But overall, liked it very much.

LA fitness has a phenomenal personal training program. I was unsure at first after LA fitness bought the local gym that I had been exercising at for a few years but they bring a level of professionalism that a small chain can't compare! This gym was a surprise. I wasn't expecting the quality. When they purchased the local gym they remodeled and filled it with brand new equipment! It's fantastic but costly. Nevertheless, I love the state of the art equipment and supplements available.

When I was a member of LA Fitness eight years ago, the location was convenient as it was right next to my office and it was always open. I enjoyed the cleanliness of the locker rooms. Plus, the showers and gym area was wonderful. However, the layout of some of the machines was awkward.

When I first joined the gym, they were quick to take my almost $3000 for the membership. When I joined I informed them about my back issues. They were like, "No problem. We will help you." Of course that's just to get people to sign up. I haven't been to the gym in a couple months and when I can I asked if someone could show me how to use the machines that won't injure my back well they were not helpful to say the least.

Good equipment. The equipment here is very up to date and clean. They are very good at quickly fixing broken machines. The decor of the gym is also very cute and well thought out. I guess to some that would not matter, but it keeps you distracted from the calories you are currently burning. But there was not always a very big variety when it comes to cardio machines. I like lifting weights, but I prefer to do more cardio targeted exercising. The gym is very close to where I currently reside. Overall it is a great gym. The convenience it provides before going to work is my primary reason for choosing this particular gym.

LA Fitness has better workout gear and equipment in comparison to other gyms. Their monthly fee is more affordable given all the club and swimming features. I can have my own personal trainer and I can play sports as an alternative. However, I would improve the spacing of the place and their regular membership access to some of the features and not just include special features to VIP guests.

First of all the location of this gym is very convenient for me because after doing an hour or so on the gym the last thing I want to do is to have a long drive when my body is already drain for doing exercises. Plus I always wanted a place that serves more than a gym but can also inspire you to be the best you can. They have a lot of equipment that I can use for exercising plus it's a great place. The people there are very friendly and accommodating to the customers' needs so you won't feel like being an outcast. But I hope they could get more new equipment because as years goes by new exercise equipment will be made which will help you what you want to achieve.

I am satisfied with this gym for the low cost. I get basic membership for a very low cost of 25 dollars a month because this gym chain is partnered with my health insurance. There is a good variety of equipment and classes. The LA fitness location I joined also has a nice large pool. There is a good aqua aerobics teacher that teaches a class on Friday mornings. However, I would prefer a smaller gym that is more personal. There could also be more showers for the size of the gym. There are many members and frequently there is a line to use the shower.

LA fitness definitely met my expectations. Variety of locations across the US and you can use any of them. The price was good when you signed up for a year at a time. It's a good looking gym. The equipment is easy to use and it was a big gym with a variety of equipment. I felt comfortable there. I liked the feeling and it felt good. A few things could be improved. It DID seem a little outdated as far as the design is concerned. Still okay though and nothing too crazy. But that's not too big of a deal.

I called to cancel. They told me I have to do it in person. I did not have time to come in that month and forgot about it. I got charged again. I called again to cancel and told them I don't have time to drive in just to cancel, so please cancel me. They refused to cancel me. They offered to send an email with the cancellation form. I said, "Ok."

I signed up for membership during winter time 2016. The shower was ice cold, they don't have hot water and also it is very dirty. I don't think they clean it at all.. The lockers are rested inside and not clean at all...

I have to say as a member which started in LA fitness was a gym I liked about the courts, the pool, the sauna and much more. However, the pool is not heated most of the time, The sauna is always closed. The basketball court the hoops have no nets. I was kinda shocked when I saw all of this. The gym overall is like Planet fitness without the pool and without the court. The fees is outright ridiculous. I find that they charge way overpriced. I've canceled because I felt it waste and not worth the money. I don't mind paying but for the money I rather go back to Planet fitness which I was much happier there than LA fitness. Their staff pressures you. They over charge you and mislead you and then the gym is really not worth the money. Plus planet fitness staff they're nicer people and they want to help and work with you. LA fitness all they want is your money. They really don't want to help you plus their trainers are all nasty as well.

LA Fitness is the WORST. I un-recommend this gym to anyone reading this. I'm paying for an all-access membership, which I was told from the outset gets me access into any location in the country. Went on vacation and they are charging me $5 for every out-of-state visit. NICKEL AND DIMING. I wasn't even informed about the charges - discovered them online. Customer service sucks. Manager Erica ** was unhelpful, unfriendly and unsympathetic. Their best solution is to "upgrade." Hell no, they'll be lucky if I even keep my membership after this. Not to mention there was no hot water in the women's shower for MONTHS at my home location in freezing mid-winter... And a missing hair dryer around the same time period that did not get replaced for days.

I cancelled my membership with this company and after cancelling they still charged me. When I called to speak with customer service they said that I did not cancel the membership online and I could not do it over the phone. They referred me to the adhesion contract and said that according to the contract I could not get my money back because after 3 months of being charged and not cancelling made me unable to refuse the charges. I could not get my money back and I was charged 2 extra months.

Stay away! LA Fitness is a scam! They took payment for a full one-year membership, announced that they were closing the gym and then refused to refund the remainder of my membership because there is another gym 2 miles away! Sharp and dishonest business tactics!

Barcode #s ** and ** have been members for a little over a year and a half, and been personally trained, quite well I might add, by Brian at the Hospitality Lane San Bernardino LA Fitness facility. We have always felt welcome and well cared for there and enjoyed both the original facility as well as the exemplary new facility. For that, we thank you most sincerely. Brian is an outstanding trainer that has given us so much knowledge and encouragement as well as improved our overall well-being. Someone we will not soon forget. Someone who we consider a friend. The staff was equally friendly and uplifting with their attitude as well. We will also miss them.

While I was working out a the Richfield, MN location Monday, March 20, an employee identifying himself as a VP told me to leave an area newly restricted for trainers and their clients. I refused, telling him I was promised from day one that I would have access to this area to do stability exercises, the only reason I joined the gym. I'm 66 and have poor balance, so I need this area to workout in, as it is out of the traffic flow and has the necessary equipment. He got up in my face and told me to get out.

I called to get a refund cause I cancelled my membership in January. They didn't attempt to take money for February, no. In March they nailed for 40 dollar. When I am attempted to get a refund they call the cops.

Workers are not informed of anything that's going on in the location. If you have or ask a question they will tell you: "I don't know!" They need better training in customer service and class instructors either are late or don't show up. Communication is not something that's important to them. Very dissatisfied!!!

I should've first read the horrible online reviews, I know. Cancellation was ridiculous -- they make it very hard, intentionally. Autopay on credit card goes on and on. Your first month was prepaid, which you'll probably also forget. Essentially, you have a two month delay at the end, at best. Call corporate if you have problems. Don't them blow you off. We moved to a town with no clubs within an hour away and were able to finally get the deposit and recent charge returned. They called it a "two month refund," but it's not -- it's your own money you get back that you paid upon signing.

In 2012, I visited and toured a gym in New Brighton, MN and was not sure if I wanted to sign up after the tour. The salesperson called me for weeks and I gave in, all he needed was my CC# since I had left me details. A contract was filled in and signed (faked and used my initials), an email address I have never seen (saw the contract for the first time 3/2017). I was a member for 4 yrs till I lost my job. On 3/9/2017 I visited the location in West St Paul, MN intending to resume membership, I was told I owe $98. I last visited the gym in 4/2016 when I stopped paying. I notified the billing dept when they called.

Several days ago the manager at the DADE COUNTY SOUTH LA FITNESS branch I attend switched three of the TV channels so they would always play Fox News. Several of us were very upset by this due to racist, hate speech made and/or tolerated by certain Fox News contributors. One lady asked the manager to change the station and he refused. She told us that she also wrote to corporate headquarters about it and they didn't ever bother to reply. Everyone is entitled to their own political opinions but a gym should be a neutral place. That is not the case at LA Fitness. I am canceling my membership.

I recently joined LA Fitness last November, when speaking to a consultant I let them know that I was a full-time student looking for the cheapest option of payment. They charged me $200 in initiation fees and let me know that I was paying $39.99 because I joined along a friend. I later found out that I was paying $70 a month. This is ridiculous! They didn't let me know till after I called to complain and paid the first 2 months.

I recently moved from Michigan to California and joined LA Fitness as an additional member on my daughter's account in Fountain Valley. She had $2000 worth of personal training that was not being used and the personal training manager graciously allowed me utilize some of her remaining sessions. The new LA Fitness was being constructed and the manager of the personal trainers was very involved with the interest of my training and encouraged me to transfer to the new Huntington Beach location and continue to train. The Huntington Beach location opened and the sessions were coming to an end. I purchased an additional $3000 in personal training. After a couple of months I was not getting the results I was I asking for. I had conversations with my personal trainer with regards to this and nothing came about a change in regime.

I have moved to another state and there are no LA Fitness in 50 miles radius (thank god!!!) Even based on their shady contract they must cancel the service. First of all during numerous calls, they never told me that I need to provide proof of relocation, until claim department of my bank got someone from LAF on the phone then they told me what and where I should send the documents. Even After they received the documents, still they are charging me on monthly basis. Location in Pittsburgh, PA. Worst experience ever!!

My 1st visit to LA Fitness, Main St. Bridgeport CT today w/ a friend. I notice the girl at front desk was chatting on cell phone for about 5 minutes before coming to help. She was unfriendly, no personality. Finally had to sit down to fill out a questionnaire -- no problem. I gave age, name, but the question of my marital status I thought was irrelevant & had nothing to do with me working out. The rep said I had to answer that or be charged $15.00. That is ridiculous!!! I refused and left. I would never join or use for free LA Fitness because of the unfriendliness of front desk personnel & the unnecessary personal questions.

I will highly recommend for you not to go here. If you deal with Cyrus or Scott they will be very nice to your face until you sign the dotted line. It is the worst gym by far, it's very corporate, equipment sucks. This gym was taking money out of my account for 11 months without me knowing. When I confronted them about it they said they can't help me. When I called head office they said they'll only give me 3 months out of the 11 months owing. How is that right. Then the manager Scott said he would give me my 8 months plus 3 for reimbursement, I agreed to this. After 3 months they said I had to leave because my membership was up. They lie to your face. I could not believe it. It was very disappointing.

When I first went to this gym in Long Beach, I thought the facility looked nice, had a variety of equipment, and some friendly staff. My friend had also recommend this particular gym to me based on her initial experience with the staff. I was hesitant to join since I had heard from others that gym's had poor customer service, outdated/poorly maintained equipment, poor sanity conditions, along with other issues. I was also warned that the sales reps are pushy and misleading as to the services offered & contract conditions. The employees/trainers are aloof and treat you indifferently with scripted responses to every problem. I came to find out that all of those things were true.

I have been charge for an account should be canceled few month ago and they said is my fault because I didn't fill up a paper that they never tell me I have to. So I don't have any solution except to pay for something I didn't use it? Beside customer service on the phone and the manager of Somerdale location in NJ have been so rude!!! Worst experience ever!!

I had the WORST EXPERIENCE EVER. PERSONNEL DOES NOT CARE ABOUT CUSTOMER SERVICE AND CLIENT SATISFACTION. I joined LA Fitness as a new years resolution on Sunday, January 1st. On the 2nd (considered this year as a federal holiday) I engaged in the personal trainer program. As part of the agreement, the person that assisted me said that I was paying for 2 to 3 sessions a week and also that as a courtesy the first session washing to be longer in order for me to meet the personal trainer and get used to the routine. I was also told that the sessions where going to last from 35 to 40 min. I went the first day, and everything was fine. The session lasted 50 min so I did have enough time to exercise. What I wasn't told was that they were going to use two of my sessions for the first day, neither I was told that I was paying for 25 mins session.

This place is disgusting. The locker room has more sand and dirt on the floor than the beach. There are dust balls everywhere. The garbage is always overflowing and the walls in the shower are growing mold. Some agency should do something about this. Each time a member complains they state the manager is not in but they will let he or she know. Terrible disease ridden place.

My story - I am from Long Island N.Y. and they did not properly close an account I signed for and every time I thought it was closed, they said it would be taken care of but failed to give me a receipt. 13 months later I'm trying to get my money returned. They insult me by saying why didn't I get a receipt. That's my fault. Since I didn't get one that I'm the stupid one. Without piece of paper no proof. They tell me I have no case against them again I am the Stupid one, I've been putting up with them for these months trying to get reimbursement for 13 months of auto billing. I was not aware I was being billed because I thought they closed the account 13 months earlier. And I am the stupid one.

So I bought the guest privileges for an extra 20$ every month. With the guest privileges, I can bring in any 2 people I want to work out with me. I usually arrive first to workout and my 2 friends will come after me and I'll just have to check them in. But recently they changed their rule and said that I have to COME IN with my friends in order to get them in. I told them, if they're just gonna have us do that, I'll come out of the gym to get my friends and come back in. Then they told me that I won't be allowed to come back in if I do that and also they told me that I can't workout 3 times a day. (I would probably never go to the gym 3 times a day, but I like to have my options! lol) I was confuse and angry. I mean I bought the guest privileges, shouldn't I have the right to bring any 2 guest I want as long as I'm in the gym?

When I joined the gym I had a goal for myself. I even signed up for training and I told them only for 6 months. I will add if I feel I want more training. Well I was still getting charged for training and it should have been done November. Well it was kind of funny how my 6 months ended up being 12. Now I will have to pay half of the remaining months left.

The Greece club is by far the worst club I have ever been in. Dirty towels on the floor, hair in the lockers and just dirty. But yet you come in and 2 or 3 employees just hanging out at the front desk talking and having a good old time. Not to mention that 4 machines are broke and no plan to fix until March. Pathetic management other clubs are not like Greece. I know 10 people who have or are canceling their memberships.

The monthly membership doesn't appear to be a problem but they will coerce you into signing up for a personal trainer. And with all contracts, watch out for the fine print. You ARE NOT allowed to cancel at any time so when you get sucked up in the $200 monthly fee in addition to your $29.95 monthly fee, know that you will be paying for no less than 12 months before you can cancel.

For more than a month it seems I'm being called by other LA Fitness locations to renew. Every time I've asked them to remove me from the call list. Isn't this kind of practice illegal esp on my cell #?

They apparently don't process cancellations, and then blame the consumers for it. My wife canceled her membership at a branch. They deactivated her account, and immediately started spamming her email with offers to return. But they never stopped charging her credit card. Three extra months they charged, at $66 a month. I had to file a dispute with my bank. Then I canceled my account at a branch location. The person said it was done, and I had no more payments. But I called the next month, and what do you know... they never canceled my membership. The manager at the branch even said there was no way to refund my money because he said that I "didn't cancel properly." ME! I DIDN'T CANCEL PROPERLY! What the actual **?! I had to put a good on my credit card. Apparently this scam is part of their business model. We need a class action against LA Fitness and they need to go out of business. ** scumbags. They make me sick.

Where to begin. It all started when I wanted to go gym out and work my physique back to my former glory days. All in the pretty mild days of October and November when the incident took place. I signed up blindly to a membership and PT contract. This is where the nightmare begins. I figured out that I did not need all these added fees on my membership nor my Personal Training due to my circumstances and proceeded to come in 3 days AFTER I signed those contracts. It is IN THEIR POLICY to allow you a full refund for everything if you come in to cancel within those 3 days and submit the paperwork. I came in with my family members to discuss this and thought I cancelled both membership and Personal Training while getting a cheaper membership deal (without those ridiculous fees that I won't be utilizing their benefits).

I joined the gym in October 2016 & used the gym for the 4:30 body works class only. In December the 4:30 class was permanently eliminated and I was unable to get my membership join fee back. I advised Lauren (a membership management personnel) I was willing to get a prorated amount back but was denied from management. BEWARE before joining that this happened to me. I am now out my initial money.

I don't know where to start. The gym went from a 10 when it was opened to a zero. I would say about 30% of the Cardio machines are broken all the time, and the rest have zero maintenance and falling apart if not a out of order sign on it. Water from ceiling leaks a few places, the rugs are all stained with sweat, the crowd has turned to very loud, yelling stuff out as they do the free weights. The locker room should be shut down until cleaned up or replaced. Section one of the showers out of 4 showers, one works, and works horrible. It should be condemned!!!

I wanted to sign up my son for 5 days beyond the visiting period he gets from my signing him on my guest list when I first joined. First, we were given a price of $75 for him and his wife for 2 weeks. But we were told that it could be less in a few days (after the New Year). Indeed, it was more for him alone in a few days. And they try to sell you a trainer right off, as well. I'll join another gym next year.

This is my experience with LA Fitness on Personal training program. PLEASE DON'T SIGN ANY CONTRACT WITH LA FITNESS. I went to LA Fitness center and gone through the gym premises. Front desk person was suggesting different program. It was fascinating, because I have set the goal to work on my fitness. In the end, he was giving me idea and about personal training and benefit. I don't remember if he mentioned about 12 months contract and breaking conditions. You will think about LA brand name. So In your back of mind you will never think, what is going to come as personal training, when you start this training program.

LA Fitness has the classic case of big box gym customer service being a bunch of **. I've been a member since 2013, but they are suddenly closing the two gyms near me (for no stated reason). I have 2 months left on a training package that they insist I use or buy back; they will not cancel or refund anything. In addition, the attitude of their employees in person and on the phone is incredibly rude. Corporate customer service refuses to let me speak to anyone in a higher position and lied and said that they can't refund my package for "legal reasons." I will be out of this gym as soon as humanly possible and will never return.

Even if you get it in print a price and special offer it will change or be revoked in nearly every instance. If you choose a certain club that club will not be included. If you want courts that is extra. If you want more than one club it is extra. If you want anything it is going to be extra. The gym is great. I love it but dealing with corporate stuff is a living hell. May take weeks if not months. All the while you are paying top dollar and lose first and last payments plus money down.

I didn't think anything like this could happen in the United States. I trusted that honesty would be enforced with employees & management, but it turns out even corporate makes excuses for the dishonesty at every level. Sick to my stomach that this company exists, especially the more I read reports of people being taken advantage of when they are sick or undergoing some other hardship. Don't sign up with them, not even just a basic gym membership. You think it won't happen to you, but they find a way to take advantage of everyone. This is NOT your normal company where a corporate complaint means something. Your experience means nothing to them... because they get paid regardless.:)

I tried to cancel my personal training before. I got a text from a representative at the gym telling me he "doesn't know what my issues are". I don't feel it's fair to charge people $600 a month for 6 hours of work. I'm stupid for signing this, but when you have people staring at you... on top of that they lie to you... They told me they would give me 2 months free sessions... which I didn't get. The manager told me 2 free sessions with him... which I didn't get. He said he would help me with a meal plan... which he didn't do. Now I'm stuck with a trainer who goes to the bathroom doing our sessions and doesn't write everything in my training book. Not even 6 hours since sessions are 25 minutes. I feel so disrespected. I work very hard at my job and I do a good job... and I just feel this is not giving me as much as I give. I am downright insulted by this company. $35/month for gym is fair... but their personal training is not worth it. I am now trying to cancel again.

LA Fitness is quick to enroll you and extremely difficult to get out of the contract. They keep charging you and pretend that you never been asking for a cancellation, keep bouncing you from one person to another and hide behind working schedule of one person or another. The gym itself is sub par, presenting filthy stinky facilities and chlorine-filled pools. Pretty depressing. No idea how they stay in business.

I opened family membership for me and my son with 200 down and 49 per mo in August 2016. My son used 4 times as 3 weeks later he got a job in Clanton Al and moved. I called up and told Manager to cancel his membership as there were no clubs in his area. She said I had to come down but I told her just had hip operation and offered to send her verification. She said I had to come in and I hung up. I have never been inside until today, 4 months later as my hip is healed. Brian the Manager confirmed they continued to take my son's membership fees out of my account for the last 90 days. I offered to just credit to my account and he refused. Called Corporate and they said they could only credit 1 month. What a joke. I said "now cancel my membership as well."

An evil corporation designed on the sole purpose of not servicing any of its customers and leading them through an endless loop of lies and deception just to take your money. Once you are a member they will never let you go. It is really ridiculous that it is almost impossible to cancel your subscription because they won't allow it by phone. They won't allow it in person. It takes ages for them to process mail applications to cancel and they keep delaying and charging month by month. Just completely ridiculous. I told my bank to stop processing any payments and that was the only way I was able to stop my membership. They charge random fees every now and then for no reason whatsoever. The staff has no idea of what’s going on and can charge you additional fees if they feel like it.

I supposedly signed on as a month to month customer with no contract. I tried to cancel my membership. There were two options, complete a form or go into a branch. Firstly there was no form online so I go into a branch. Well they only do that Monday through Friday YET they do new memberships on the weekend. After getting the runaround multiple times I cancel my payments. Then the harassment began... 20 calls daily, including Saturday and Sundays. No way to cancel and constant harassing calls. The place on Route 3 in Clifton is filthy and has a high level of thefts. STAY AWAY!!! New York Sports Club is way classier proving that you get what you pay for.

I contacted my local location in October to cancel my membership only to discover in November that was not done. I was charged for an additional month that I did not want nor did I ask for. I called the location to resolve the situation, they would not help. I then called their corporate department to review the situation and they would not help either. They would not provide a refund, even if they made the error, customer service was very poor.

On July 23rd 2016, I Sat down with Jonathan assistant manager ID # ** at LA Fitness in Port St Lucie West Florida to talk about personal training. I told him I could only work in the mornings as I am a full time employee and full time student. I usually go to the gym at 5 am but have never seen any personal trainers working with anyone that is why I ask him three different times if he was sure that I could get the training in the mornings. He assured me that he was the one who would be working with me and we proceeded to do the contract. The first workout we had together he was late and he never showed up again. I went to the gym the Saturday after and he told me that he got promoted to another gym and his manager has my information and would call me to assign me to another trainer but that never happen.

Three clubs LOCATED in Phoenix AZ WILL not let me, all access club member entrance to my club instead requiring a new LA Fitness membership based on the fact I am from California. Regardless that I have my membership pdf document in tow and guest access absolutely not because unless I sign up I must be a Phoenix AZ resident to get even a guest pass however online there is a guest pass for five days free every six months that include a friend but the confirmation letter states it's, "for you only" and three times at one club I got so mad I called the desk clerk and two snotty girls ** and was chased out while they said they were calling police. I was offered a made up package by Breon - TWO weeks for 75 dollars each - which went down to 30 dollars each for me and mom which mom angrily declined and no, there was no free guest pass.

I signed up for a personal training contract for a year fully knowing that if I wanted to cancel early I would have to pay half of the remaining contract amount. I got lucky and ended up with an awesome trainer so I decided to increase my session by two a month. Now she has so many clients that in order to get a time that works in my schedule I have be on the computer at midnight on the day those session become available. I am not asking for just one time slot. However, if I do not sign up for a session immediately the only ones available are at 8:00pm at night which does not work very well when I get up at 5am for work. I have reached out to see if I can reduce those two session since I can never get them scheduled and received a phone from the manager but he is never there when I visit the gym. Hoping that they will work with me to resolve the issue but I doubt it. I already have over 10 unused sessions with more accumulating each month.

Sent numerous cancellation forms, called and spoke to 3 different managers, spoke to headquarters and still nothing resolved. Well I guess the biggest plus is they finally had a competent GM at this location to finally cancel our memberships. My husband is a 100% disabled vet and we could no longer come to the gym as his condition was worsening and we notified them of this on numerous occasions. He just recently underwent 2 spinal surgeries due to injuries sustained in Iraq and Afghanistan. And has been unemployed and bed ridden. We surely could not afford to continue to pay for a membership we could not use anyway.

My wife has been an athlete all her life, and has been going to our Pompano Beach LA Fitness several times a week since it opened this past New Year's. Both of us purchased 2 year memberships at that time. When we purchased the memberships we were told that it was easy to suspend your membership at any time if we knew we were not going to be able to use it for an extended period due to health issues or even business travel.

In August, I canceled my LA Fitness membership according to LA Fitness' policy. I printed the required document with the included barcode, and I mailed it via certified mail to ensure delivery. On August 22, I received an email confirmation from LA Fitness that my cancellation request had been confirmed. The email stated that my final billing date was July 28. Regardless, LA Fitness continued to bill me 34.99 per month on July 29.

I have been going to LA Fitness Smithtown for 2 years now. More than half of the times the hot tub is either being drained for cleaning, closed for repairs or only partially working. I have talked to the "manager" and he assures me it does not happen that often. I have not kept a log, but I do know that for it to not be available more than half of the times is excessive. Also, when it is open, it is not all that clean.

I swim at LA fitness in Greensburg PA. My triathlon team trains there 3Xweek. I was swimming 2 weeks ago and my skin start burning while in the pool. I swam for 30 minutes not knowing why I felt bad. I found out they closed the pool right after I got out due to massive amounts of chlorine in the water. My skin was irritated all day, my lips swelled and my black and pink swim suit is now white and gray. I did call customer service and explained what happened. They said they would call me that day. That was 2 weeks ago and I haven't heard a word from them. The women at the front desk have been rude when I swim now and ask if the chemicals are balanced because I don't want any more skin irritation. Any help?

They have a very sneaky way to charge from the customer after the customer have cancelled the membership. When you sign up for the membership you can do it from the gym but if you cancel it we can't do it from the guy. We have to send a printed cancellation form to California. I submitted my cancellation form on April but still was charged $42 'til October. When you call them they have the worst customer service. The people are rude, when you ask for the manager they say that they are the manager. Worst worst worst experience.

Customer service does not respond to e-mail. I was wondering why? Spent time to find their phone number. It is 949-255-7200. Talked to one of their managers named Kevin. Now I understand why they do not respond to e-mails. Because they do not care. Kevin was my worst ever experience talking to. Will cancel mine and all my friends membership with LA Fitness.

Horrible company. One star is too many. This company will do everything it can to steal your money. Once you've noticed they're stealing it and you try to contact them, you'll find that their telephone customer service is the rudest, least caring, absolute worst you'll ever encounter. I am currently pursuing a class action lawsuit, please feel free to join.

This location only has one trainer that works mornings. When I signed up I said I wanted Tuesday morning at 10:00 am and was told no problem. The trainer changed his schedule a few months later leaving very few morning appointments and none on Tuesday. He put those appointments back but now either doesn't show or shows up late. Training to cancel contract now and getting a lot of pushback from the company.

When I become a member they never said I had to pay extra 15 dollars a month if I wanted day care service. For weeks I have taken my daughter 2 or 3 times a week to wait in their child center for an hour until day when the manager on duty prompted me to pay 5 dollars today for the service of an hour or 15 per month. When I was telling her that I wasn't aware of those extra charges, that I thought it was included she insisted that I had to pay or leave. I gave her a 5 20 dollars bill and she went to her purse yes her personal purse but she had no change so she never offered to pay with a card or anything. She wanted me out of there asking me to wait aside while she was checking in other customers so they won't have to wait but it was ok for me to get her awful service.

Signed up with a friend and when I had to move and couldn't continue with the training membership head trainer promised that if my friend signed up for a separate membership he would assure I had to pay no buyout and didn't even check further into my moving address. Just had my friend pay for new membership; then later said he couldn't fulfill his promise to me. When I complained he said it was too bad, that his word meant nothing and that I shouldn't of thought about it better myself, was loud in front of people on the front of the gym, and said that I could call corporate and they would not do much either.

Do not take PERSONAL TRAINING at LA FITNESS, it SUCKS... save your money. Also the mobile app lets you cancel sessions 12 hours in advance and the contract says 24 hours. I canceled a session from my mobile app and the trainer still charged me for it - FIX YOUR ** APP and stop charging people for their money. Is it really that tough for you guys to hire a decent programmer for your IT department?

On August 1, I went into LA fitness in Warwick RI interested in hiring a personal trainer. I told the sales person that I was very concerned about finances. The young girl's name was Jesslyn. I believe she was a new hire, because she pulled her sales manager in to assist her. Chris ** began giving me this huge sales pitch and went on the computer locating great deals. I repeatedly told him that I was very concerned about finances and what I could swing financially. I stated "what can you do for me?" I asked repeatedly about the cancellation and was told that I can cancel at any time, preferably 10 days prior to the monthly draft being taken out. He gave me a quote of $200 a month, which was good for 1 year and could be canceled it anytime, so he claimed. I figured I could swing that for a few months.

I have tried to cancel my membership over and over again for over 4months after speaking to numerous reps, faxes, mailed cancelation requests, NOTHING!!! I finally have had to cancel my bank account to stop the payments. In the meantime they have taken over 5 payments of $75.00 each over a period of 5 months. Still never heard back from them. "DO NOT JOIN" unless you know it will be a lifetime commitment or are willing to pay eternally.

Men's changing room smelled and was dirty (hand towels on the ground); happened on multiple occasions. Asked for the manager on duty (Sat night) no manager on duty; was told that they do not have anyone to clean the men's room and wait for after the place closes to clean. If you enjoy a clean club; I wouldn't join.

I have asked multiple times to cancel my two month contractual window for the $25 guest fee and am always told that ONLY the managers can help me. The managers are unavailable and very rude when they are available and refuse to help me. Today in the Levittown, NY club, they refused to remove the charge saying that the computer was frozen and that corporate was unavailable to help me or call me and that it was my problem to remove the charge. When I stated my legal rights as a consumer, she still would not help me.

Worst cancellation experience I've ever had. I try canceling my membership a couple times. First time I walked in and they said they couldn't cancel it because the manager wasn't there. I called in the following day and they said the manager was there but he would not be able to cancel over the phone that I had to walk in. I was at work so during my lunch break I drove there and spoke to the staff that I had talk to over the phone and she said I was good to go that my membership had been cancelled that all they needed me was to walk in and that I was going to see another charge on my account but that it was going to be refunded. I received no email or receipt and surely a month after another charge. I gave them another call and they said I needed to come in and speak to the manager because they had no records of me canceling.

Horrible, disgusting company as a whole, from a man named Stacy to his "boss" Brian, all the way to multiple corporate representatives. Bait and switch, good cop bad cop, the whole nine yards. Don't waste your money supporting such a horribly run establishment which clearly has no business ethics knowledge whatsoever and even less integrity and character to back it up. Disgusting uncleaned locker rooms, spots that haven't been cleaned for weeks. Don't walk in there without sandals if you don't want an infection!

Quote you a low price then charge you more and I have been trying to cancel for 4 months now. And they keep charging my card. Only the gym manager can help with that except he is never there. Oh they say he works 9 to 5 Mon, Thu, Fri, when everyone else is at work, but take time from your job and go by "he just stepped out", "he is sick today". Write the corporate office they tell you the same ** story. When I threatened to take it to social media he laughed and said "I guess you should have looked there before you signed up". Now that I have I can see all the horrible reviews for this exact problem. Let's get an attorney and file a class action suit. STAY AWAY. THE ONLY THING THEY MAKE FIT IS YOUR MONEY IN THEIR WALLET!!!

After joining LA Fitness, I purchased 3 ONE TIME ONLY training sessions with a personal trainer. I had to fight off harassments from multiple employees trying to convince me to sign up for a year's worth of them. Finally, one employee helped me and told me I could sign up for more when I had the money. For months now I have been under financial stress and have had to borrow a lot of money to make rent and utilities.

May 26, 2016 between 3-4 pm I went to Broadview, IL LA fitness and asked to cancel my membership. Lady on the front desk was very friendly, she told me that she could do it for me and she said that she cancelled my membership by that time. So I still had month June deposit and I use it couple times until of June 21. In the end of August I checked my online account and I found that LA FITNESS been charging me for three months after I cancelled my membership, so called Broadview, IL LA FITNESS and I was told that my membership account still active..... SO, LA fitness people made me foolish. If anybody want to cancel membership do not trust LA fitness verbally cancellation coz your membership account will be active like mine and another thing you have to cancel your credit card. Thanks for reading.

There's an expression "the definition of insanity is doing the same thing and expecting different results." Well, I tried LA Fitness in 2012 for two months, "learned my lesson," and quit. Tried LA Fitness again in 2013 for two months, "learned my lesson," and quit again. Tried LA Fitness again in 2016, "learned my lesson," and quit again. And by "learned my lesson," I mean I am apparently insane. By good cop bad cop, I mean this: the LA Fitness sales guy on the phone gives you one sweet deal. You arrive to fulfill said deal only to learn the bad cop has arrived to invalidate the never existing deal so he upsell you. Then you walk out in frustration while they sip their energy drink.

I called in to cancel my membership, after I was billed for $29.00 without warning as they automatically drafted it out of my PayPal account without my permission. It happened before where I was billed for $29.00 and billed 2 weeks later for an additional $29.00. After the last auto pay was done, I called in to cancel my services but they do not allow cancellations online or through the phone so I had to physically stamp and mail in a form (even though you can get the form through the cancellation option online which isn't actually a cancellation option but you have to print it out and mail it in physically).

CHARGED ME 99 INITIAL FEE AND 70 MONTHLY FEE which should be 35 a month. Pushed me to get their personal trainer, using pushy words and judging on my appearance, made me feel very uncomfortable. I am currently working on cancelling the membership, or make the worst choice: cancel my linked credit card in case they still charge from it. ** LA fitness, they care nothing about the health but the money in your pocket.

New LA fitness opened in my neighborhood in Chandler (Arizona vs Ocotillo zipcode 85249). I did stopped by one time (around May 2016) to ask for price and took a look around the gym. They have indoor pool that I have interest in but didn't sign up because I had bad experience with them before regarding cancel membership. LA fitness model of business is sale!!! I felt pressure of sale by the way they make sure you sign up the same day. I walked out to think about it. I came back yesterday 08/26/2016 and wanted to use a guest pass to make sure I like the gym and give the LA fitness another chance to have me as member for a long long time but the Asian young man at first gave me the guest pass (he is still pressure me about sign up) and then 1/2 hour later approach me and then said "The pass is invalid because you have been here before and asked about membership."

I started at LA fitness with Regular multi-state access membership $200 initiation, $24.99 first month and $24.99 last month (pro-rated). But I had to move to Tampa, FL for onsite job for 5 months. There was only signature club where I live. I called corporate office and they upgrade me to signature and increased my monthly payments to $44.99 from $24.99. They charged me $67 out of which $44.99 is this month and $20 is last month (pro-rated) since I only paid $24.99 as last month (pro-rated).

Charged me more months after I canceled. Biggest rip-off ever. Cancelled 3 times. Couldn't get it in writing. It's been 3 months. Cannot get them to stop. Called corporate. When I asked for manager they hung up. Don't use these people. You will be sorry. Worst employees and worst company!

Very difficult to cancel and not helpful customer service. They are aware that you will never come back so they try to squeezed as much as they can in membership billing fees from you. Good luck to anyone that uses auto billing with this company.

I worked as a Personal Training Counselor at an Illinois location for less than a week (the reason as to why is coming). I took this position because I am interested in fitness and with a degree in Kinesiology, a gym would be a perfect fit. I get to talk to people about fitness and health all day and with some individuals I get to talk to about training and see if they're interested in purchasing a package to help them.

Tried to cancel our membership 3 months ago. They told In order for them to cancel our membership I should go to the gym and cancel which is what I did. I thought they won't gonna charge my card since then, pissed me off they keep charging my card without me knowing and they telling me I didn't cancel the membership. L.A. FITNESS Only wants your money seriously and add to that, their gym is so filthy.

If corporations run contest on who is the worst, LA Fitness will definitely win the first place. They are the worst. They have no mercy. They rip people off.

The personal training manager at the Flagler location in Miami was extremely rude to me when I came in to discuss hiring a personal trainer. She acted if she was not interested in selling me personal training hours at first and then when I told her I was a doctor her eyes lit up and she was then very interested once she knew she could make a good commission from me. She then began to make me offers for more training hours than I was asking for and saying that she could get me discounts that I verified were not available. I do not recommend visiting this location and I will be filing a complaint with the personal training manager's boss.

So after the complimentary personal training, I decided to sign it up to try it for a month. However, the sale representative never ever told or mentioned the term "year" or "twelve months" in the whole conversation. Also, he kept mentioning that I would be able to cancel the contract whenever I wanted it. Therefore, I fell for the trap, and signed the "1 YEAR" contract without noticing it. What's even shameful was that he never showed me the actual contract which he should've turned the PC screen, and showed it to his customers, so there's no way to get reminded in the entire signing process.

It was the worst experience I ever had!!! I let my son at their kids club while and he was injured twice. He fell on the wet floor and after that he fell from a tree from their playing area. He wasn't able to walk for 2 days and when they announced me the lady who was babysitting was smiling at me. I was pissed and I called to cancel my membership and I asked for my initiation fees back and of course I asked to be reimbursed for the month that I already paid.

When I signed up I was informed that "VIP Guest" members can be added by me at anytime for a 6-day trial membership. The requirement was simply first name, last name and phone number. I explained to the associate that I did not want sales staff calling any guests I referred and was assured that phone numbers were ONLY used for verification purposes.

Unless you want to have a gym membership with LA for the rest of your life, you probably shouldn't join. I went in in-person multiple times to try to cancel the membership. They told me I had to come in before 6 pm so that the manager would be there, but even when I did he would always have "already left". When I complained about this, the employee offered to I'M a manager at another location and have him cancel it for me. I confirmed with that employee that the membership was cancelled. Low and behold, I get a charge for the next billing cycle. This is in addition to the extra month they charge you for at the beginning of your membership.

They will not let you out off contract even if you have a valid reason like in my case a doctors and physical therapist note to avoid strenuous exercises after a motor accident!!!

Filthy, dirty, watered, staff does not order the weights at the end of the day, bathrooms dirty men, delays in arranging apparatus and broken things in the end is a disaster, that season members come and go, need to have another gym to move, it's horrible. It does not have star.

When you join this club, you are obligated to pay the initiation fee (typically around $100) as well as the first and the last month of your membership. Come cancellation, they make it very difficult, and still charge you even though the last month fee had already been paid upon joining. As far as cancellation process is concerned, online cancellation is not an option (you can join online, but not cancel). Instead, you are required to print out the form and MAIL it (!!!) to their PO Box, the content of which, I dare to predict, is barely checked. As an alternative, you may bring that form to any location and speak with the Operations Manager there. He or she is strictly a 9-5 person. Thus, if you go to the gym before or after work, the Ops Manager by design is not going to be there. And, at many locations, he is actually nowhere to be found past 2:30 pm either.

I have relocated so I decided to cancel my membership with LA Fitness. They are not making this easy for me this time as well. It had already happened twice before. I explained that there is no LA Fitness anywhere near me now (within 200 miles at least) and I currently don't have access to mail. They refused to cancel my membership because Pat (corporate helpline) over the phone said they can't help me if "this is something I choose not to do". I am going to stuck in the membership for another month or two just because they refuse to help me exploring other options and they don't see the meaning of customer service.

More than five days without A/C working and corporate has not done anything about this issue. I emailed corporate with over 15 pictures of damaged equipment and over 10 issues and all I was told by "Bryan" was "thank you we will look into it." What is there to look into? I've just done inventory on your gym, listed all of the issues and you have to "look into it"? Associate manager mentioned this club gets an average of 8 new memberships a day, but you can't fix damaged equipment. You don't have enough funds to staff your gym, so you overwork your employees?? What the hell is going on?

They don't clean the showers. Drains clogged with hair. Always have to request clean towels because they're usually not washed well. Front desk operator William "Bill" and so is Vince/Vincent is extremely rude. Front desk area is always empty. Barely anyone to check people in. You always have to scream to be checked in.

In order to cancel you have to mail a form you get from the gym and wait 2-4 weeks for it to be processed. The gym manager who told me that and handed me the form failed to tell me that he can cancel the membership from his end. When LA Fitness denied receiving my cancellation form, A friend told me that the gym manager can cancel it. The gym manager kept promising to do that month after month without actually doing it. I continued to pay for membership until I asked my bank to not approve any transactions by LA fitness. I asked them for a refund for the months I didn't attend after requesting membership cancellation but they refused saying they don't have a record of me canceling my membership.

I was a cycling instructor for LA FITNESS for over 2 years just as a hobby because I love fitness. I used to work out as a member at the ** location in the mornings with 2 friends with my 2 guest pass who later became members at that location. We began meeting at that location around December til about April 2016. When we began working out there we were being harassed and bullied by a trainer named Ozzie. He would come into our area and take our equipment and claim that equipment is for personal trainers even if he is not using it.

The place is so hot all the time that it does not make for a good workout. I have found that this is typical for LA, but yet they still keep it hot in the winter as well. It is a breeding ground for germs since people sweat so bad and they rarely clean in there. This is not Gold's. They charge high prices and should be able to afford cool temps. Also there is no changing room for woman. Someone can easily take video or pics of naked woman and post them somewhere. I find this dangerous!

DIRTY, HOT, a MESS! Look like this location doesn't belongs to the LA Fitness group. NO management AT ALL!!! The spinning room is ALWAYS stinky, dirty, we can see the sweat dried on the floor for weeks. I saw the same yellow piece of paper on the same spot on the floor for 2 weeks! Besides the AC at this packed small room doesn't work properly, there is a big fan that is also broken. I complained with the staff several times about the fan/heat, all they do is making jokes! The whole gym is dirty, broken equipments stay broken for way too long. (15/20 days!) Unbelievable how they just don't care about their members. I have to travel 9 miles to another location, despite living half mile from this Coconut Creek gym. My friends ALL left too!

I have a family of 6 and signed a family membership that allows only 4 members at a time. With 2 children not interested and the sales person assurance that the family plan was transferrable between family members we moved forward. With, 1 child leaving the area (school) and not able to utilize the membership I attempted to transfer only to discover, the sales person lied and corporate will not do anything to allow my other child to attend the facility. (except with another initiation fee and added costs.) while I like the facility, it is sad that corporate doesn't have flexibility towards their members.

I signed a contract for 1 year of 3 times a week of personal trainer. They told me that the trainer was a kinesiologist who was experienced in working with older clients. During my second training my knee got injured. I elevated and iced it and got a knee brace. I went back for two more sessions and asked that my training not include exercises that would stress my knee. However, that did not happen. I continued to have problems with my knee. X-rays showed bone fragments in my knee and my doctor gave me a note saying that I needed out of this contract. Now, I have to have surgery to remove the fragments.

Been a member to LA Fitness for almost two years. I never had an issue until today. I called LA Fitness on July 1st to cancel the services for my personal trainer and to use my remaining 8 since I already paid for it. I was told that the operations mgr was not in, then I went in on the same day to try and cancel the services and was told that only the operation manager was not in and the member service rep was not able to cancel. He asked if I could call back on July 5 and speak with the operation manager.

Recommended LA Fitness to family member who recently bought a house and is moving. Closest LA Fitness in now miles away for them. Recommended LA Fitness because they put flyers on our car that stated no joining fee and pay month to month basis with no termination fee. Turns out the contract was for 3 years. (Specifically asked about terms when signing up.) And there is 100 dollar termination fee. Spoke to local LA Fitness (Oakley, Cincinnati), where we belong, as well as corporate twice and they would not waive fee for our relative. We have dropped our membership.

Customer Been having trouble with my service at LA fitness - member Service was up VIP memberships. Oh several cases I try to explain. The VIP sign up was having problems with customer service worker, had a very bad attitude and very rude. Call customer service on several occasions to report incident was Lied on by customer service - was with two witnesses. I ask about the safety of the gyms and do they have a camera system in place so I could case. They agreed to refund my money and end my membership all because they would not add my VIP member to the Registry. They did not follow rules.

LA Fitness planned to open a facility near my locality (Kearny, NJ) starting from April. I applied for membership in Feb 2nd week with their Representative named Victor. Later in March 2nd week I requested a cancellation of my membership with same guy Victor. He said, since facility has not started yet, therefore my membership information is not in system yet, therefore he cancelled it on copy of contract paper by signing it. Business did not open until April 1st week.

I signed up for a membership at the Stamford CT location ONLY because I was told I got a free two-week trial, and that I could get a full refund after that if I wasn't satisfied with the gym. I only used the membership TWICE and decided to cancel since I really didn't like how dirty the location was. Prior to the two weeks expiring, I spoke to the operation manager and general manager who told me they couldn't process a refund.

They have the worst in person and on the phone customer service possible. I have been a member for 5 years and they are consistently rude and incompetent. I could document all my problems with them, but it would take too long.

My daughter signed up for LA Fitness in her senior year of college. After graduating I was still getting billed each month on my credit card. I called to cancel her membership and was told I couldn't do this over the phone. Since my daughter is active duty with the Marines, it wasn't practical for her to travel to LA to cancel. When I explained our situation, she said I needed to talk to their Operations Manager who only works M-F, 9-5. I pointed out it was Thursday 3:00 PM and I'd like to be connected. She then told me he had left early for the day and was unavailable. I'll protest these charges through my credit card company.

I am the only user on my account. To make the story short, my husband paid CASH!!! for 24 session of personal training as a gift. But for some reason the sale rep made my husband sign some papers, not realizing it was a 12 month contract for my account. He is not authorize to sign anything for me, those are not my signers. I contacted the sales rep, manager wanted to cause issue, call Corp. Everyone said the same thing, they can't give you anything better than "I will get back to you with 24hr." No one ever did. This has been on going for a week. I will take things into my own hands. This company and their staff is a bunch of low life Joke. Where is all the higher authority offices or there is none. What a shame for a great business but horrible unorganized management team.

There are too many gyms around to warrant signing up to this one! I was visiting and bought a month's pass. I also signed up for 13 x 25 minute personal training session at over $700! Unfortunately I could only use 5 of those sessions as I was injured during the 5th, so much so that I will have to be under medical care for the next year and am at risk of cancer. I got no help with my injury, I was treated with extreme rudeness by the personal trainer director and I certainly did not get any money back for the unused session. I called customer service, who just ignored me. Stay well away! They sign you up in the space of 5 minutes, you sign your life and money away! Read the small print - do not sign the injury waiver! There are plenty of other good gyms around.

The LA Fitness on Pleasant Hill Rd. Sauna stay out of order. The gym don't keep the paper towel stock therefore we can't wipe down the equipment. The corporate office make sure they get their money every month so it would be greatly appreciated if the members have everything they're paying for.

So, I had an unfortunate event that struck my family. I had to then stop attending LA fitness and my training. When I tell you they make it sooooo DAMN difficult to do such. You cannot do it over the phone? then they told me call member id to pay off my training contract, so I call then they tell no they can only do it by credit card. Like are serious talk about a runaround. One tells you this then the other tell you something different. It is TERRIBLE customer service. I may have considered joining back after things settled down. But after going through this hassle I will NEVER go to another LA fitness. Like my god I am trying to pay y'all and they make impossible. It is extremely poor service all around. Not to mention way over price now that I know what others pay at different gyms. I am truly disappointed.

I have been a gym rat for thirty years at various clubs in the West Hills of Pittsburgh. I have been a member at the LA Fitness at Settlers Ridge in Pgh. PA since March 2012. I am what you would call a regular. In fact one of the trainers commented about me being a "trouper" yesterday, since I am there every day. I assure it has NOTHING to do with the positive environment created by the staff. They reopened this week after a refit. I have yet to hear ONE positive comment. I have had people I don't know complain to me, but I regress. I started using wellness balls about 10 years ago. When I joined LA, one of the things I looked for were Wellness balls. They had several. Over time they disappeared. I asked the operations mgr if they could order more.

Being the fit person that I am I have experience with different gyms. I decided to sign up with LA fitness because of the location (5 mins from my house). To start off I got my membership around January 2016 because I heard friends and saw a few posters near streets around saying they have a promotion with no starting fee. Basically I would have to pay the first and last month only. I gave them a call to ask about that promotion and the sales guy told me that promotion ends that same day I called (it was too late for me to go and open an account). I asked if I could do it over the phone and he said I could. He went ahead and took all of my personal information through the phone. I knew it didn't sound right to open a membership through the phone but because of the promotion I disregarded that.

I joined LA Fitness a year ago... Diagnosed with diabetes I was in a bit of a panic and decided to diet and exercise. A friend of mine was at LA Fit and brought me in. Against her judgement (and she is a lawyer) I signed up not only for membership but for personal training. I sat with a salesperson who was excited and anxious to sign me up... That was ok I knew the score and I could afford the monthly fee. I then asked to speak with someone who could advise me if my scoliosis, sciatica and my weight might be a problem with the scheduled classes... We reviewed the classes and saw I could only benefit from 9am water aerobics and maybe yoga as I was so out of shape and heavy that I would do damage to my cartilage in the more high impact classes.

I'm there in LA Fitness because unfortunately I have no other option here where I live, but they are swindlers. A year ago I went to the gym and after three months cancel the account because I had to travel. So when I return this year, had to pay $10 for each month. I was out and I was sure I cancel the account. Do not freeze the account. Even I changed the card and went back to ask if everything was closed and canceled. So I had to pay $120 to enter again and that I've mention another scam like they did to my friend.

I want to share the health journey and experience of a retired couple (my parents) at the La Fitness in Camp Hill PA. The service experience is one that will provide heed to those that may are members or are considering joining. My parents are retired and general members of the La Fitness Camp Hill and are looking to continue to a lifestyle that is of health and well-being. My father became interested in getting personal training for my mother who is a stroke victim. He expressed to the membership consultant that he would be interested in 4 sessions of personal training for my mother. The membership consultant (Tyler) was joined in the sales consultation (Jesse) who tried to influence him as 8 personal sessions. At the end of the day, they ended up selling him a personal training membership for 4 sessions a month for 12 months equating to approximately $2,000. Remind you this is from a retired couple on a fixed income.

LOVE this gym but was disrespected so badly yesterday by one of the trainers, "Juan". I was in the corner on a mat. He wanted to use the bench (which there were 2 empty ones) picked up my mat & tossed it to the side out of his way. I laughed and got my weights and walked across the room. From the other side of the room he screamed "IS THERE A PROBLEM" with his hands out like he wanted to fight me. I didn't even respond just continued my work order. I explained the situation to the manager. He said he would speak to him. As I was walking out of the gym he approached me AGAIN to confront and ask me what my problem was. I refuse to be disrespected and intimidated by an egotistic trainer.

As many of the reviews says: DO NOT SIGN UP FOR PERSONAL TRAINING!!!! DO NOT!! They will tell you that you can buy out the agreement and will process it for you immediately. The truth is away far from this! I've been trying to cancel since two months! I went to the personal training manager and he told that he can't do nothing for me so he will call the corporate and return to me! And of course he never did. Until I got charged for monthly "TRAINING", I called the corp I explained everything to them. They responded, "We will take care of it and we will call you in the next two days." I waited, nothing happens, charged me again.

Every time you make any little small change to your account they charge you 1st and last month fees. It ends up being 100.00 or more. Doesn't seem right. I also ask if I Could add my husband on to my account one person said "No way." So I had to get him his own account. 1 year later my friend said that they had lied to me because LAF let her add her husband. I then went to them again to change it and they charge me 100 dollars to transfer him and 1st and last month all over again. A total of almost 200.00, not cool. They really suck.

My wife became pregnant in November of 2015, so we froze her membership and kept mine active. We both never really made it to the local club to workout. I was reviewing the charges on my credit card when I came across 2 charges 15 days apart from LA Fitness. I called them to find out what might have happened to cause, they claimed that my wife "who is 7 months pregnant with a high risk pregnancy" had gone in on a Sunday to work out. I called customer service to explain that there is no possible way that would have taken place, but the customer service representative "Brittney" said basically we were lying and that we went to the club to work out. We asked to speak to a manager and she refused claiming that is the manager and she can't do anything to help us.

DO NOT SIGN UP FOR THEIR TRAINING PROGRAM!!! I repeat, DO NOT SIGN UP FOR THEIR TRAINING PROGRAM!!! The person who got us into the program was dishonest. We ended up with a program that was way more than we needed. A few months after signing up, I asked the fitness manager if we could downgrade as we were amassing sessions way faster than we were using them. He said he had never heard of them doing that and told me to call corporate. I did. Twice. They never called back. Recently I asked the fitness manager at the club what we could do to stop the bleeding on amassing sessions, as we had amassed 60 unused sessions in 6 months.

The LA Fitness "Signature" club in Secaucus, NJ is a dirty place. The locker room area is disgusting with dirty towels left on the floor and counters, the showers need scrubbing and disinfecting, the whirlpool is always a hazard with what looks like fecal matter on the foam. The shower curtains are ripped. The Sauna has roaches crawling in it and the staff is disrespectful and unprofessional. They hoard towels and get very nasty if you request more than two. I complained and was told by Gonzalo (Manager) to bring my own towels or CANCEL membership if I don't like the policy. Can you imagine that? I'm paying for towel service but must bring my own towels? WTH is that about?

Don't ever get a personal training membership with them. They're not truthful, they don't tell you that the training sessions expire. I have 54 sessions never used and I called them and they will not extend the sessions for me. I paid over $1,000 for these personal training sessions. LA Fitness is a rip-off

I am an early riser. The "receptionist" at LA Fitness (Chandler Blvd and Ocotillo, Chandler, Az) is the first human I encounter each day. Given that, I must report a Ms Maryella ** absolutely starts my day off with a great presentation of her excellent Customer Service skills. Always greeting with a cheerful smile and a lot of great attitude. She presents herself in excellent fashion. She stands well above all others in that position. I thank the management of LA Fitness for hiring talent such as Ms Maryella (really makes my day!!).

I am a member of the LA Fitness in Florida on 184th West Pines Fla. On 4-28-2016 I arrived at the gym to take a Cycling class at 5-30 (Instructor **). Got to the class late, so I set up my bike, said hi to my friend whom was struggling to do workout. I started laughing. My friend left early, of course but I finished. After class instructor came up to me while I was still trying to get some extra min. in seeing I was late. I thought he was going to say the class was over so I should just finish up. But to my surprise, he verbally attacked me. He said to me, “You came to my class late and you & your Fat friend was giggling & you were late.” I said "I am not a child, do not come up in my face.” He went crazy. This man looked like some caged ANIMAL.

Received promotional emails. Referred friends and family and they wouldn't honor the promotional email. They told us to call corporate who then told us to call the local gym. Gave us the run around with no result. Asked for guest pass and they wouldn't honor that either. Tremendous lack of customer support. Cancelled membership.

I originally signed up for an all sport (club) membership for 34.** a month on a no-initiation fee promotion. I'm on social security retirement pension and needed to lower my expenses, so I changed my membership to just 1 club and signed a paper which confirmed the change. Well, 30 days later, they debited my bank account for the original 34 dollars plus 3 dollars and created an overdraft. I called them and spoke to someone in corporate who kept me on hold for quite some time. She tells me that the person who handled this change did it incorrectly and I will have to pay a 49.00 initiation fee to change my membership to just a single club instead of the all clubs membership I originally had. This is a rip-off and I'm cancelling the membership and closing my bank account, and informing my family and friends to do the same. All of this foolishness behind a difference of 4.00 a month.

To put it bluntly, THE GLENDALE HTS LA FITNESS IS BY FAR THE WORST RUN GYM I HAVE EVER HAD THE DISPLEASURE TO FREQUENT IN MY entire life. The fact that this gym is only a couple years old only makes it worse, that it can become such a cesspool of crap in that short of a period is mind boggling. I have been going to the GDH Bally's and now LA as my "home gym" since I moved to GDH in 1992 (almost 25 years). I recall fondly the clientele of that gym throughout the 90's when that location was the "place to be," when Heather Locklear actually appeared there for the opening and it was hailed as the Bally's prototype.

Went to L.A. Fitness of Wellington, FL. As soon as I open the doors, the smell to that place is nauseating. The person that was at the customer service desk at the moment has been the worst in my life, not helpful, and very rude... Terrible place.

I opened an account with these LA Fitness Located in Southland Mall, Address: 20505 S Dixie Hwy, Miami, FL 33189 with ** 5 month ago. I told him that I was in the city but going to move anytime. He explained that I could open the account and freeze it while I was out of town. I asked him if there was any charge for this and he said "NO". After one month I was charge for the day care that I had included in my membership. I called him and he promise that it will be taken care of. We are now in April and they still continue to charge my card $10.97 a month. I called again and now he tells me that these charges are from having the account frozen, (something he told me there was no charge).

I was told I had to call and cancel. When I called I was told I need to come in to cancel, and when I went in to cancel I was told I was cancelled and NOW they say: "Oh, no sir. You need to talk to the operations manager to cancel". This is a huge scam designed to scam three months more out of your pocket. I am seriously considering filing a suit at this point. It's not the 20 some dollars a month, it's the shady business practice.

Although no one wants to be The Bad Guy. Leaving weights on bars and dumb bells on the floor forces me to hunt down the person and ask... "Are you done with that?" Sometimes I've seen people put a personal item on a bench in an effort to reserve it while they go change! Very often it's a workout bag even though they aren't supposed to be in the gym floor. One location in McDonough Ga: two guys brought their own MP3 player. Turned it up all the way while they did their squats! All this wouldn't be so bad if someone policed at least a little. Often it seems to be the trainers who leave the weights! I have seen countless arguments. Why establish rules that are just ignored by the workers?

I joined when the club was fairly new. I paid an initiation fee and pay more per month now than anyone I talk to. When addressing this with management, they of course can do nothing to adjust the price. Of course I can PAY to have the price adjusted. Of the 3 people at the club I was talking to, only one of them was even nice. The other two talked to me as if I was insignificant & they could care less. They said "only corporate could do any price adjusting", so I asked for corporates phone number. JACOB made a point to put a note under my account so corporate was ready for my call. So not only did the man at corporate talk to me like I was a moron, like most of the men working there do, but he was rude and condescending as well.

The salesperson danced around with numbers and prices. I signed up for 1 yr of the regular $40.00 training sessions. He told me he would give me 8 free. I chose to use 2 of them to front load my 1st 2 weeks. For 2 weeks my trainer (who is amazing) patiently tried to add my number to the training schedule so he can get paid for my sessions. The number would not work and the trainer asked me to go talk to the salesperson. Then I'm told I have 2 different account numbers 1 for membership and one for training. We get the number and it still doesn't work.

I don't know where to start about this gym. It's filthy dirty. A mess with weights everywhere. The management is not professional and rude. I have heard cases from friends of fraud (forging signatures) on contracts, lying that other gyms were closing down so as to gain clients! They over pressure and undeliver on selling memberships. Most of personal trainers are completely oblivious to giving clients the best training. Don't give in to this gym hype... It's not!!!

I am pleading to the person reading this to please start an investigation against the policies and practices of LA Fitness. They really need to be stopped. There are several people interested in a class action lawsuit because of continual unethical business practices including, fraud, scams, altering membership documents, harassment, unauthorized charges, and manipulation of clients in a vulnerable state. If you do research you will see the continual negative comments made by thousands of disgruntles clients stating similar problems. Please be aware that information sent by LA Fitness has in many instances been altered or forged, including but not limited to membership cancellations. By far the most horrid organization I have encountered. LA Fitness is comprised of scam artists, liars and frauds who operate on a level lower than can be imagined; those who are vulnerable.

My wife Deborah went to LA Fitness in the second week of November 2015 to sign up with the gym and also to get some personal training. She wanted 8 sessions of personal training, one per week. The person she talked to offered her different options of 8 sessions or 12 sessions. She was never offered 6 months or 12 months of personal training. She and I agreed on before she went to LA Fitness that she will get about 10 personal training sessions.

I have been with La fitness for a month and I have realized they were lying to me from the very first. I want to sue their guts out for not telling a single truth. For one thing I should have seen this website. One thing for sure they locked my internet which is unusual for a company to do that and the employees there talk like businessmen pushing products that does not exist. I want everyone like me to sue La fitness and take the company down.

My family and I are been members of the La Fitness in Naples Florida (Vanderbilt Beach Road and Tamiami Trail). We chose this gym specifically for the sauna, hot tub and pool amenities. In the last year we have expressed our concerns and complaints directly to the staff and to the corporate office. We have repeatedly informed them that the sauna and hot tub did not work properly or did not work at all, and that the pool temperature is always cold. Despite our complaints it is an ongoing problem. Just today my husband went to the gym, worked out and went to use the hot tub. Upon entering the hot tub the water was cold. He communicated with the front desk staff and asked why the hot tub wasn't working. The staff member informed my husband that he wasn't aware it wasn't working.

I want to start off by saying I have been a member with LA Fitness for about 8 years. I was in the gym the other day, and was just doing my workout routine in the free weight section. I had been waiting on the crossover cables machine and was working on a machine right next to it so I could get on it when the person was finished. As I started to do the crossover cables I was then approached by a very aggressive guy that rudely said he still had more sets to do, basically get off of the machine. I replied, "I'm finishing my sets and then you can have it, it would have taken about 5 minutes." I was so taken back by his demeanor and tone on his approached to me it was really shocking. To be honest, if he had said "can I work my sets in with you" I would have had no problem doing that. Anyways, that is not the way it went down.

I had my membership with LA Fitness for 10yrs! I have been coming to this Johns Creek location for 1 1/2 yrs now. They hired all new staffs, new managers. New operations (customer service) manager "La Tasha"? "Le Tasha"? Try to avoid her. She is at the front desk will NOT greet you or greet back! Or will not help you without using her power!!! I ask for one day guest pass she make us wait for 26mins. She was very, very rude!!! She ask me about my ("10yrs") membership few times - how long, where did you sign up, how often do you bring guess, did you pay the membership this month, why did I see you here...

Signed a contract for personal training at LA fitness for a year. Two months prior to the contract expiring I asked management if I needed to do anything because I was not going to renew the contract. I was told no. That it was a one year contract and would automatically expire. Unfortunately the month after my contract expired LA fitness charged my bank account for another month. Calling to inquire I was told that I needed to put my request for canceling in writing contrary to what I was previously told. I called their corporate office to complain and was promised they would investigate. It has been three months now and have not heard back. Very disappointed that a company such as LA fitness would be so deceitful to a loyal customer.

I have been a member of LA fitness 14 years or more. I visit the gym(s) about 5 to 6 times a week. I said gym(s) because I visit many over the Atlanta area. I recommend the gyms to my friends because I think that if used properly they can give great overall health benefits. I have noticed a lot of complaints are about the trainers. I do not use the professional trainer programs so I do not have any comment on that part of the gyms.

I have been member of LA Fitness for last couple of months and I was paying for 250$ every month for personal training. I have to move to another location because of my job and there is no LA fitness over there. So I requested them to cancel my contract as per the agreement. They asked me to provide either a driver licence very recent or utility bill or USPS Change of Address Confirmation or Rental Agreement. As I don't have utility bill on my name I told I can submit change of address. So they provided me a letter asking me to send it to California by Mail. That too the original copy. In the meantime one of my billing cycle passed and I have to pay for that month without using the service. After I received the Change of address I mailed them as they suggested. But I didn't receive any confirmation on it.

February 2015 I decided to sign up for a gym in south FL and walked into LA fitness in Sunrise FL. Little did I know that by doing this I would be getting robbed. I decided to sign up for a 3 year contract because I had just had knee surgery and gained some weight and promised myself I would get back into the best shape of my life. Gyms are supposed to help people and motivate them not trick them and steal from them. At the time I had no intentions on leaving the state and I was assured by the staff, Clark, who was the manager at the time, that if I ever needed to cancel I would get a refund. I signed the contract trusting that the information I was given was accurate. The contract was emailed to me after a few days. This month, February 2016, I have relocated to Durham NC for a job opportunity and called to cancel my membership and get a refund.

I had been a member of Bally Total Fitness for years and when they were bought out by LA Fitness is when I became a member. I guess Bally made some sort of deal with LA Fitness and my membership is $119.00 per year. Well, I pay that annual fee even though I haven't been to LA Fitness as religiously as I was going to Bally and this is because their group fitness class schedules are simply awful.

So I went to try the gym and see how I like it because coworker told me about classes. So I give it a try. The guy say that he need it to show me the gym and I need it to check in with him. I say I just wanted to try it. I did. I like the class. Next day I come back and it was another person I have to do it again. I did. Well I went back and for the 3 time and they say I couldn't go in. That my trial was done that I have to be there 3 days in a row. I work. I have a busy life just when I was thinking on getting to become a member. But after that no way - I say I'll take my business somewhere else.

A complete ripoff, you are charged even if you can't use your session. I went away on business many times and came back to see old trainers gone and new ones in their place. Sometimes there would be no trainers available at all for weeks. They sell these training sessions without even having dedicated trainers. They don't review your information, they don't even read the book they fill out for you. I couldn't be more unhappy with my experience. I feel like I have just thrown my money away. They expect your money every month but they don't care if they can deliver a trainer or not. They just keep charging you and adding sessions to your queue. Terrible business ethics.

I am unemployed and need to eliminate certain expenses at this time. I was told by multiple employees (at multiple locations) to just stop paying my LA Fitness monthly bill. I was also told that they don't report the delinquencies to collections. I have fantastic credit and honor my debts. I wrote to headquarters about my current situation and was told I need to 'buy' out the remainder of my contract. They refuse to take my current situation into consideration. I will never, never, never do business with this corporation again.

So, I purchased a membership on a day where it was less than the standard membership fee for their open house day. Signed on the membership, signed the contract (online and no paper contract was seen), signed up for a trainer's program. On the day I signed up, I was informed they would install heavy punching bags for boxing and I was looking for a gym that had equipment for boxing. Months later, I was informed that heavy bags were not going to be placed in the new locations, but old locations would still have them. After confirming that, I cancelled my membership and the fee associated with it. Two months after, I noticed my account was being deducted $135 each month.

I've been a member with this club generally since 2008. Firstly, I'd like to say when I signed up I was 20 years old and was scammed out of $170 for a personal trainer in addition to $170 that I paid for my membership installment fee. I DID NOT -- I repeat -- DID NOT/ HAVE NOT received NOT ONE personal training session. When I tried to (years ago) claim my session I was told I owed another $75 in order to get a session in. After that -- I said screw the sessions & never went back for another & LA kept my $170 that I'd initially put down.

I have been LIED to! I was told I could get a multi state pass for $25, and $54.90 a month in membership dues. We also wanted a family plan where our children could visit the childcare while we exercised. The first day, my wife whom is in another state goes to use it and gets denied. Several phone calls and visits to the location and no results until the sales manager shows back up and says "Oh. Oops… We have to charge $75 more for the multi state." We pay the $75 and are promised guest passes to use that we never received until the change takes place.