LA fitness Reviews

A lot of equipment. I have never seen that much. Everything is placed and easy to use. Spend as much as time as I want in there. Indoor pool and basketball court are awesome and are nice additions to this gym. But just to name a few, maybe the second floor to have more stuff besides stairs and treadmills. Also, wish that people would be more considerate of others waiting for a turn to use an equipment piece, and the locker rooms had more privacy and bigger. I dislike the colors too and not a huge fan of all the mirrors. But the gym has met my expectations. If they lowered the memberships down to a reasonable price they would bring more people in. I feel it is above other gyms and if it ever improves it would be guaranteed the best.

I really like the Membership price. I love that they have different and varieties of packages that you may choose from. It is very affordable and they work with you every time you reapply for membership. Lockers are pretty roomy and cool. They seem to hold up all of my belongings safely. I really love yoga but cannot participate at all the times. I wish they had more classes that I can attend and participate in, maybe at my location specifically. I would also like staff to be more involved in customer needs. Cleanliness on equipment can also be better as well as locker rooms and showers. I believe that I would not go with any other location because it is very convenient and staff is super friendly and usually all equipment is available and up in running.

LA fitness is a really well known gym. I love all the equipment they have and the attention to the customer is kind and great. Also, the services they provide are on point with great teachers. I personally enjoy going there everyday and love meeting new people too. I actually made this my option because of being more economic than other gyms and location too. They have great economic plans if you don't want to go everyday.

The variety and scope of gym and exercise facilitating equipment at my gym in my local city and state is top notch and I like the classes that are offered. In my own personal opinion, if I was the owner, I would offer plenty and lots of different various discounts for current members of my gym in my city and state, especially for referrals. But I liked the price and the number of offerings.

LA fitness is very close to my house and all the places I visit in my neighborhood and pretty much all of my friends and family go to the same gym as me! I really like everything about my gym. What I would say I like the most is the sauna rooms and I like swimming in the indoor pool and working out in the area where there are treadmills. I wish it was a little bit bigger than it already is.

Convenience location and provides the best results and offers other services that are helpful to stay healthy and gets advice and support regarding the workouts. A gym can offer a wide diversity of activities to improve flexibility, mobility, posture, strength and power as well as relaxation techniques. Gyms can provide an atmosphere conducive to a tough workout. However, the social ambiance of a particular gym is not suited to your personality (some gyms can be very cliquey). The gym is overcrowded at the times you can visit. A stifling environment as opposed to the open air spaces where you run. In some gyms there is a lack of supervision and it is difficult to obtain advice and support.

Do you like pushy "used car salesmen" staff surrounding you? Paying 2x, 3x, 4x the price of gyms in the same neighborhood? Being surrounded by roided dudes and fake women? If yes, LA Fitness is the place for you. I've frequented many gyms (small and commercial) across the nation and can honestly say that LA Fitness tends to do it wrong every time.

I love all of the amenities that LA Fitness provides. Things like basketball courts, racket ball areas, a pool, great machines are things look for in a gym. The only things I can think of that I don't necessarily like about LA Fitness are how crammed in you can feel due to the volume of machines, and how busy it gets at peak hours of the day. LA Fitness has met my expectations to their fullest extent. I am able to go at rough hours during the day, usually right around noon during my lunch break, and do nearly any workouts I would like.

LA Fitness has an extensive floor plan with all the different equipment that you could hope for. Free weights. Treadmills. Ellipticals. A swimming pool. All that and many classes that you can sign up for too. The amenities are top notch too which keep me coming back. Also, it's very convenient and I know 2 or 3 people who belong to the gym as well and can get in a workout with me. I would like it if they would make it a little more exclusive so that there aren't so many people there during what I would consider peak hours of the day. Many of them are using free passes or friend's passes.

My friends have recommended me this gym and I have heard a lot of good things about this gym, I went inside with a lot of expectations and another reason why I chose this gym is because I have one near where I live. They have a sauna and pool, they are very nice and relaxed. The staff are professional and very friendly towards people, they always have many activities and a wide variety of equipment. However, Sometimes I don't like the atmosphere in this gym, it is usually almost always crowded and the people that use this gym are snobby and often rude at times.

I'm very picky when it comes to gyms. I've gone and tried numerous gyms, Life Time Fitness is my absolute favorite, but it's unfortunately too expensive. I love that LA fitness has child care, a huge range of equipment, and all the classes you can take. I also like that they have women's workout rooms so that it’s nice if you are uncomfortable working out with others. But I dislike that LA fitness has a cafe with food in the gym. I don't want to work out and then smell and see food. Also, the employees are on their phones a lot instead of working and they are kind of smelly and dirty. I wish they kept up on cleaning a little better.

LA Fitness has many choices of equipment, variety of machines, flexible open hours and clean equipment maintained in good condition most of the time. It was also less expensive than others and was located at a convenient place. I had friends who joined the same gym. But it is crowded at peak times and staff unavailable for problem resolution. Parking is almost always an issue and each location differs from each other in equipment and cleanliness. It is also hard to use the proper equipment at peak hours.

LA Fitness is great as it is. If anything does come up, I will be sure to let Steph know if there could be anything done to improve. There's a lot of room, plenty of cardio machines, a basketball gym, a pretty spacious yoga room, great block or rooms with Greek showers, and also the staff is very nice, and the vending machine options are greedy as they are very health geared. LA fitness has been everything I expected and more. When my friends told me about the gym I expected it to be pretty good, but when I got there it was even better than what they described. The people were awesome, and I mean that with the most respect and generosity, they went above and beyond. They did a lot of things that I didn't feel like they had to do and that's just struck my heart a little bit.

La Fitness was highly recognized by other people to me. It has a lot of mirrors to watch your productivity and plenty of Good staff and really clean with lots of different machines and staff was always nearby to assist in any way that was. Sometimes it is just too crowded and for me it's a little too expensive. But the place was well taken care of all the time and fresh smelling. Also, the location was good until I moved. I was moving out of the immediate area and it was just going to be too far to travel there as much as I wanted to.

LA Fitness allows members to bring guests with them whenever they visit the gym. This makes it very convenient for me to bring friends to work out with. It also made it so I was able to check out the facility before committing to the monthly fees. This particular gym just opened up recently in my area so all of the facilities are very nice, new and affordable but I wish there was more room for me to lift my weights without being in anyone else's way. Sometimes it can get a bit crowded.

LA Fitness has a high number of machines which is really good for the busy hours, as the wait times for the standard, run of the MILL machines could get pretty long. This gym is what you would expect for the price. It's busy, but well run with working machinery and obviously well maintained facility. I prefer gyms that aren't so packed. However, peak hours were just way too packed, even though the gym had lots of machines and time limits per use. Best recommendation to avoid this would be to take in less members or expand the size of the gym.

When Gold's closed they sold their contracts to LA Fitness. Their equipment is kept clean and up to date, friendly staff available for questions and there were many locations in the area. There are many different classes available and other programs to keep you and the entire family occupied. But I would love to see a juice bar. In the weights, there is too much grunting and it made me feel like I was back at Gold's gym having to listen to a bunch of muscle men trying to lift weights.

I went to LA fitness as a guest. I was invited on a 10-day pass. The facility was clean and the reception was curious. They have a great variety of machines to use to workout on. The atmosphere did not smell like a locker room and has substantial privacy in locker/restroom. I really enjoyed the sauna. On the other hand, I went for the first time and found the jacuzzi was filthy. Yuck! Went back 5 days later, still the same. If it was not functioning properly, there should be a notice to inform clients not to use it... people were in it!!! The staff should be more attentive to equipment failure. If this was my very first time alone at a gym would like an escort to demonstrate the use of equipment. Equipment is not always easy for me to use. Would be nice to have a shorter check on you while going thru this experience for the first time at the facility.

I didn't like this gym very much. The people there were pretentious and lied about membership prices plus they were super pushy to clients so they can renew their contract. But it’s close to home.

My friend introduced LA Fitness and I go with her from time to time. I don't really go there as often because it's not convenient as it is too far from me and I can't go there as often before or after work. I wish it had a cheaper membership too. But, I like that it has good equipment. It's clean, it has friendly people working there, people aren't snobs and it has high-tech things. It's a nice place to go to and I don't feel judged there.

LA Fitness has awesome price, accessible fee and you can find the clubs in a lot of places, cities or states. The clubs are very clean and there are a lot of showers, free soap, etc. I also chose them because they have a Jacuzzi, pool, steamers and new equipment. However, nobody (teachers, employees, personal trainers) helps you if you was doing exercises wrong, for example, you can't find hip-hop classes in all units, etc.

LA fitness did meet and exceed my expectations. I got everything I really needed and felt it was worth the minimal monthly cost of being a member. I like that it has a pool and access to personal trainers. It was always clean with a friendly and helpful staff. It was well worth the investment. It would be nice if there were more options as far as machines go and a variety of classes. I would also like a nicer locker room with access to a sauna or steam room to unwind after a workout.

LA Fitness has convenient locations. They're spread evenly across Long Island and it's quite amazing. Whatever town I may be stuck in, there's always an LA Fitness. It's always very clean and I love all the different types of machines and workouts they have to offer. I hope they have cheaper prices but I would go there again definitely.

I chose LA fitness because it seems upscale and has a good clientele that care about their appearance. I enjoy working out there and this gym has met my expectations but it could lower its price and offer more classes. The premises also are a bit small and cramped. There aren't many locations so it can be difficult sometimes to find one when traveling. But I like LA fitness because it is chic and sophisticated. They have a great pool and clean equipment. Also, the locker room is well appointed and the price is reasonable.

I chose this gym because it has all the latest gym equipment with all features. There are various classes which are free to attend with membership. They have personalized classes. They have classes early morning and late evening during weekdays so that my work is not impacted. I like step sculpting class. The instructors are very knowledgeable and guide me really well. They cater to my concerns in a very professional way. There is sauna, squash court, swimming. So it has everything from gym to sports and is very close to my home. They have all the latest features and I love it. There is nothing to dislike. It is a perfect gym.

I initially chose LA fitness for proximity to home and work. They were also running a special through my organization. Location is my number one consideration when choosing a gym. I liked the classes offered, spin and zumba specifically. I liked the cardio machines. They had a good amount as most gyms don't meet demand. I used cardio machines primarily while I was pregnant. I often had to get ready for work after my workout and would've appreciated nicer bathrooms with more counter space, better lighting and updated showers.

I choose LA Fitness because most locations are very convenient to my workplace and home, and they have so many classes in the morning and evening that works with my schedule, daycare for my kids and good pool, as well as they offer very competitive rate to other nearby gyms. LA Fitness has so many group training classes that well with my schedule as a full time working business woman and a mother. I love coming to their pilates, yoga, barre and zumba class and they have the best instructors for almost every class. The only thing discourage me is just sometimes it is off when I see the level of hygiene is below my standard and I am afraid of sharing equipments with others. But I love the gym and going there really does motivate me to keep a healthy lifestyle other than just exercising at home myself.

LA fitness has met and exceeded my expectations. I think they are a great gym. I've been a member for a couple years. They have so many options between the different classes and all the machines. You can get the best workout and body and experience at this gym. They could update the machines a little more but all in all it's a great gym to be a part of. Whether you're a beginner or advanced this is a great place to be.

LA Fitness is close to my house. I have easy access. This gym is great and I am used to it. I have been a member for 2 years. They play music throughout the gym so you don't have to bring an iPod. All the options are open to any gym member. You are more inspired to become fitter than ever. With a gym card you have access to all parts of the gym. You are welcome to run on the treadmills, use the weights and there are also TVs in the rooms for the gym people to enjoy. After your training session you are also welcome to relax in the sauna, which personally is my favorite feature. What I dislike about the gym is that most people are often possessive and I have gotten robbed there before. And you are not allowed food in there but hey it is a gym. Their equipment could use a little replacing. I found some rusty weights yesterday.

We come here because it's convenient and easy to find but the pressure from sales staff to close on deal is annoying. I like the freedom of paying a monthly fee without being tied to the contract for an amount of time. Stop approaching me like car salesman. But it's a good gym. It's nice, open, and It's always clean. We like the babysitting area, and the smoothie shop. Also, I enjoy knowing I have a lot of flexibility when it comes to classes. Having a lot of choices is great. I like LA Fitness' hours, and it's never overly crowded. Their equipment is great, too. There is always a location somewhere and we can work out anywhere we go when we travel.

LA Fitness offers group fitness classes along with various machines like treadmills, elliptical, rowing as well as free weights and weight machines. They have beautiful and clean single sex showers. Child care is also available. The location that I used was the downtown Silver Spring and it was one of the selling points because it is close to work so I could use it before or after work. The hours are also convenient to my lifestyle. The membership fee, while not the cheapest around, is okay and the facility is aesthetically pleasing. I haven't been to the gym in a while but I would like more personal trainer sessions included in the membership fee. A swimming pool would be a nice addition along with pool exercise classes.

I enjoy the atmosphere. I like that it is big enough to house the traffic it obtains. The sales person was very helpful in picking my membership. Multiple amenities, easy access, and clean facilities. The staff is interested in helping you after you sign up for the membership. However, it's too busy and there's too much commotion around me while I exercise. But the gym has met my expectations. I have been able to exercise and get into shape. It was easy for me to drive too and if I travel for work, I am able to go into multiple locations.

I choose LA fitness because I heard great things about them and they offered me a free pass for a couple weeks and I fell in love with the gym after only couple of days and I now am a permanent member and very loyal. I like how it's great operating hour access and that I can always bring a guest along, that they have clean bathrooms and clean showers and that they have a wide variety of workout equipment and more than enough room to move around. They also have competitive prices and great staff members who are always ready to help out and they also have personal trainers.

Large two floor gym with a lot of variety of machines, both weight and cardio. They have a basketball court, and a few racquetball courts and an exercise studio. The changing rooms and showers are spacious and the pool water is better than at most pools. It's the best. The gym seemed to be very spacious at first and fun to go to. It was nicely maintained. However, ever since they took over Bally, the gym has been over crowded and uncomfortable. It makes it more unpleasant to exercise there because you have to constantly wait. Also, the exercise classes don't have enough variety for everyone, like older people and there is only one room, except for the spin class. The exercise classes are just not geared toward everyone and have terrible music.

La Fitness is a place where you train, you exercise, where you have to have a lot of perseverance and discipline. Apart from what is good for health you feel in energy, the gym is a good way to be with yourself, a free space where you relax and you are full of energy so you can know how to take your day to. Also, I chose this gym because it is clean and there are good coaches that work with you. However, they can improve on hygiene and attention. How wonderful it is not to leave the gym.

This gym has met my expectations; although I didn't go in, with high ones to begin with. I'm good as long as it's clean and the people there are respectful. They have various equipment to chose, along with a variety of classes to chose from if I'm bored just walking on the treadmill. I like the pool and sauna also, just overall very accommodating. I do not believe there is really anything to improve. Maybe some vending machines that sold cold beverages. Also, if it was possible for the trainers to be free, that would be wonderful too, but I know people have to work to earn money for a living.

When I go to the gym my main concern is being able to get a good workout in inside a clean and safe facility. This gym has a great selection of workout equipment. I also like that some of the facilities have pools. I also enjoy the classes, specifically the yoga class as well as the cycling class. It's cool that some facilities have a kids' area for parents who may have to bring their children with them to the gym. Another great feature is the locker room. It is very spacious and I remember seeing a sauna.

This gym exceeds expectations. It is always clean, equipment is always available. Has every piece of equipment and lots of volume of peak use equipment and a ton of treadmills! But I wish they had more squat rack options. They do have one and one assisted rack but the weights are not organized like some other gyms I have been at. However it is close enough than another gym we go to. It also feels newer than most others, doesn't have that grimy feeling. Also, they have a store with the ability to make protein shakes. I also love that they have a pool.

My biggest pet peeve with regard to gyms is the atmosphere. Sometimes, having too much equipment and not enough trainers to balance it out, gyms can be intimidating for first timers. LA fitness is definitely not like that at all, and that makes it an exception to most of the other gyms that I have visited. I really liked the atmosphere of the LA fitness gym. It was not as imposing as most gyms seem, and the people there were very helpful when I would ask questions or needed help. But I did not like the lack of classes and planned events at this particular location. I was looking for a yoga class that met regularly, but the meeting times for the group housed within the gym were sporadic at best. They were very irregular, and the instructor was hypercritical.

LA FITNESS is a wonderful amazing gym with a ton of energizing people there to keep you upbeat and focused on your goals. The trainers they employ are absolutely awesome and work and encourage you every step of the way! Also, the multiple TVs around the gym are awesome with a different show on every one. However, I would just encourage the clients that come in to work out on machines for longer periods of time to clean their machines very well when they are done. They may also want to hire some people during the busier hours to go around and disinfect the machines better than what the user did. But LA Fitness has definitely met my expectations and beyond! I would most definitely recommend it to anyone.

I like that the gym was a large size with a lot of machines to use. They also provided all the information needed to use any machine in the gym. Also that the price was right and the hours that they were open. The staff was very friendly and helpful with all questions and showed you anything you needed to know about the machines in the gym. I wish there were more classes to take and also bigger men's room to chance and shower. This would be an excellent idea to improve the gym experience.

The pool and the equipment is decent. There are plenty of locations to choose from. I dislike the misleading information given by some of the gym salespeople. They should not intentionally mislead customers into thinking the contract can be easily cancelled. But I like the equipment is easy to cycle around and there is a pool to swim in after working out. The universal equipment was large and there was plenty of room to workout. This gym was average overall considering the hard selling the employees engage in.

Well it had everything I'm looking for in a gym. Plus the offer we got was great also. The trainer was also awesome. He pushed me to workout with my knee that I was scared to use to workout. He encouraged me to work hard to achieve my goals. What I do is work out with the trainer, then I jump in the sauna. They have showers as well as lockers to put up your things. And The staff is friendly and very helpful. They make going to the gym easy and comfortable. I love that the gym has the pool but I do not like that it is not monitored. I see people hop in the pool dirty. I mean you are supposed to wash off before. I hate that no one follows the rules. Not everyone wipes down the equipment, too. So I find myself doing it before and after a workout. These are the only things that I dislike. I've been in other gyms and this makes me feel comfortable. I want to do everything that'll help me stay fit. I want to tone, I have a machine that works great for me there.

I loved the pool and hot tub at LA fitness. I like cost, the staff friendliness and ease of working in on sets. There was plenty of cardio and free weights, as well as weight machines. Other patrons were happy to share space, friendly and relaxed as well as willing to help or offer advice. The kid care was good and you can pay a bit more to bring a friend as much as you want. Even though the pool area was great it wasn't always functioning. The hot tub is a great feature but 60 percent of the time, it was closed for maintenance. They can have maintenance scheduled during hours they are not open. There were also "pool hogs" that would stay in a lane for hours, and the staff didn't seem to monitor it.

LA fitness has the newest and most modern machines. Everything is always clean and well maintained. Their installations are convenient as well. LA fitness met my expectations because you get what you pay for. It is very affordable. They have nice pool and bathrooms/changing rooms. The majority of the staff is very nice, especially the kids club people. However, their sales agents are kind of aggressive. They try to sell you extra stuff. It’s either getting a personal coach that is usually very expensive or buy items from their store like shakes or powders.

LA Fitness was the closest to my home, so I checked it out and received a very good discount or promotion at the time. Nice, clean environment, great equipment, and friendly staff that made me feel comfortable to work out there and willing to help show me the ropes. Because of my weight I was uncomfortable in front of some of the other people there working out, but the staff didn't make me feel that way! All in all it was a nice place to go for my workout.

I like the amenities, the locations, the prices. The women, and there are good looking men too for you gals out there. The machines are four star, never dirty. All in all what’s not to like about this place? Although they need more than one communal shower. It’s fine at 5 in the morning but in the afternoon it’s jammed pack and the shower is packed too. The girls and I go in the afternoon so I can’t shower there. Not a big deal but it’s always wondered me. But this gym has charisma over other gyms. No themes, no gimmicks, no hidden fees. Just makes you feel welcome. It’s got heart, spunk, soul. It’s just a great gym. What more can I say?

I chose LA fitness because I heard many great things about it online and it was a well taken care of place. Everything was very clean and in good shape. It has a very good place for your kids too if you have any while you work out. And the gym is very enormous and awesome and there are many people working there so there is a lot of supervision for the kids. However, there are always a lot of kids there and it gets very crowded and very noisy in that room and they can be heard from the gym rooms and the gym rooms get very crowded too.

My friend and I had always wanted to try out going to a gym instead of working out at home. We tried LA Fitness and loved it. I enjoyed them and it was my favorite gym for a long time. We got a good price and they were not as expensive as we thought they would be. They always had clean towels and water. I loved their equipment as well and the gym is very well maintained. The employees were very friendly and cared and spoke to you in a professional manner. But they would get a lot more business if they were open twenty-four hours a day. That way more people can enjoy their gym no matter what their schedules look like. It opens the opportunity for a lot more business and also satisfied customers. This is the only reason I left this gym. I worked odd hours and I am a student. Being busy you can’t go to a gym at normal hours or at the same time every day. Other than the business hours I have no complaints on LA Fitness.

My expectations have been met for this gym. I was looking for a state of the art gym like we had in college and LA fitness is comparable to some extent. It's close by, multiple locations, ability to go to any location without a fee, ability to bring guests. The pool, sauna, group fitness classes, trainers, reliable and amount of workout equipment are all great parts of the gym. There are a lot of machines to choose from. Cleanliness can be better and an upgrade to the bathrooms are needed. I've been to multiple locations where rust and mold were present. I rarely see employees cleaning equipment.

I like LA Fitness and choose this gym over others because the machines are always up to date and top notch, always work as they should work, are innovative, fun to use, always give a great workout. The place is clean, and fun and has a nice assortment of clientele. LA Fitness is very good as is, however there are a few small things they could improve upon including larger and more storage areas for your gear and personal belongings, and maybe add some more bathrooms, or bathroom space. But overall great gym to work out in. They have great customer service and it's a pleasure to belong to this gym.

I loved how big the group classroom is. There is plenty of room to participate in the class and move around without bumping into each other. I also love that they have pools and nice locker rooms there. However, the membership staff are very pushy. They also rush you through the tour of the gym. We almost felt obligated and pressured into the membership. I wish there was a separate weight area for women. The majority of the free weight section was crowded with men and made it difficult to get in and do lower weights at higher reps. I'd also offer more classes at off times for those of us who work in healthcare. Early morning and late night classes would be ideal. In hindsight, we chose this gym because of the proximity to our home, hours of operation, and variety of classes.

I went to LA Fitness because it was where my boyfriend went. We liked that there was a sauna and there was a location close to our jobs, close to our house and off a main road and we could go to either one. I liked that there was a pool and that group exercises classes were offered. I liked that there were different types of equipment too. The pool was also large. I did not like the floor plan because it was too open and that was intimidating. I was on display for the whole gym. I also wish they had a smoothie cafe and or a snack bar.

I like many features about LA Fitness and it has completely met my expectations. They offer a wide variety of equipment and the facility is always clean. The gym is always judgment-free and there is a spacious locker room, and friendly staff too. I have gotten a great workout experience. But sometimes it is hard to get the machine I desire or the gym is too crowded. The gym can also be too cold at times which I do not enjoy. I also wish there was a sauna and a better membership program for students.

All of the other gyms in my area were locally owned and few of them were doing well enough to have what I needed. I'd love to support local businesses, but I can't compromise my workout for it. LA fitness is very clean. I don't have to worry when I sit at a machine if anything gross could be on it. Everything is also well maintained and I've never seen any equipment out of service. It's really pricey just to look nice. Feature wise it's nothing special but they sure charge you for it. The price also seems to attract the most careless kind of people, I often feel the other patrons might hurt themselves trying to use the equipment.

LA fitness is always clean. The employees are nice, friendly & always greet you with a smile & are very helpful. If you are having any problems with any piece of equipment they will come over as quickly as possible to help you out so you can finish up. Best customer service by far. The equipment is up to date & not broken or not working. But I dislike guys that like to hang around just to watch the women work out. It's really creepy & happens all the time by the gym near my house. Some of other women can be catty sometimes about their stuff. Like they will cause a fuss just to get some attention.

Avoid this gym at all costs. They pressure you into signing a 12 month contract for personal trainer services which sounds good until you realize that you can rarely get a personal trainer at the time you want unless you want to book several months in advance or at 6am or 9pm. The gyms themselves are dirty and crowded and it's virtually impossible to get on some of the equipment. When you try to cancel your membership they make as difficult as they possibly can and continue to take money from your account even if you cancel your payments.

I signed up my husband, daughter and myself. I added my youngest daughter to my VIP list so she could try it out before I got her a membership. She finally decided to come with us about four days into our membership. We went to the front desk. The lady at the front took her full name and also had me sign a waiver. She advised me that we would receive an email with her official pass. We went in to enjoy our day. Today we went in to work out again. Taylor was at the front desk I told her that I still didn't get an email for my daughter. She said I needed to speak to one of the guys. Unfortunately they were all busy so we proceeded to use the gym facilities.

When I was a member of LA Fitness eight years ago, the location was convenient as it was right next to my office and it was always open. I enjoyed the cleanliness of the locker rooms. Plus, the showers and gym area was wonderful. However, the layout of some of the machines was awkward.

LA fitness has a phenomenal personal training program. I was unsure at first after LA fitness bought the local gym that I had been exercising at for a few years but they bring a level of professionalism that a small chain can't compare! This gym was a surprise. I wasn't expecting the quality. When they purchased the local gym they remodeled and filled it with brand new equipment! It's fantastic but costly. Nevertheless, I love the state of the art equipment and supplements available.

LA Fitness has incredible class room and had a wonderful selection of classes at all times of the day. Many levels of yoga, belly dancing, cardio, cross fit and more. They also had a pool, a hot tub, sauna and various courts. It was always clean, had a great atmosphere and in a good location. Also, the price was good, got a good deal. But, their freelance personal trainers cycled through faster than a drunk lawyer drinking margaritas at happy hour. Every single time you came in there were new trainers and they would always solicit you while you were trying to work out. But overall, liked it very much.

My mom and sister were both LA Fitness members. And when I was staying with my mom for a few months, I still want it to work out so I chose this gym. It definitely met my expectations and I was able to enjoy the free weights and especially the pool. It's a large gym with a huge variety of machines to use. There’s also different people who come to the gym so if you are not in the best shape you don't feel like an outsider. Being a large gym also have its disadvantages. While the workers are friendly and you have a lot of space it is hard to connect to others. It would be nice to have more social engagements where other people who work out at the gym were able to get together. There aren't many LA Fitness locations which is another downside because it would be nice to be able to work out when I'm in other places away from my home gym.

However, the gym was busy at certain times of the day but that's something that can't be helped. The smell of the pool was also extremely strong. Sometimes other gym goers didn't clean off the equipment but that also can't really be helped. But LA Fitness mostly met my expectations.

When I first joined the gym, they were quick to take my almost $3000 for the membership. When I joined I informed them about my back issues. They were like, "No problem. We will help you." Of course that's just to get people to sign up. I haven't been to the gym in a couple months and when I can I asked if someone could show me how to use the machines that won't injure my back well they were not helpful to say the least.

Good equipment. The equipment here is very up to date and clean. They are very good at quickly fixing broken machines. The decor of the gym is also very cute and well thought out. I guess to some that would not matter, but it keeps you distracted from the calories you are currently burning. But there was not always a very big variety when it comes to cardio machines. I like lifting weights, but I prefer to do more cardio targeted exercising. The gym is very close to where I currently reside. Overall it is a great gym. The convenience it provides before going to work is my primary reason for choosing this particular gym.

I am satisfied with this gym for the low cost. I get basic membership for a very low cost of 25 dollars a month because this gym chain is partnered with my health insurance. There is a good variety of equipment and classes. The LA fitness location I joined also has a nice large pool. There is a good aqua aerobics teacher that teaches a class on Friday mornings. However, I would prefer a smaller gym that is more personal. There could also be more showers for the size of the gym. There are many members and frequently there is a line to use the shower.

LA Fitness has better workout gear and equipment in comparison to other gyms. Their monthly fee is more affordable given all the club and swimming features. I can have my own personal trainer and I can play sports as an alternative. However, I would improve the spacing of the place and their regular membership access to some of the features and not just include special features to VIP guests.

LA fitness definitely met my expectations. Variety of locations across the US and you can use any of them. The price was good when you signed up for a year at a time. It's a good looking gym. The equipment is easy to use and it was a big gym with a variety of equipment. I felt comfortable there. I liked the feeling and it felt good. A few things could be improved. It DID seem a little outdated as far as the design is concerned. Still okay though and nothing too crazy. But that's not too big of a deal.

First of all the location of this gym is very convenient for me because after doing an hour or so on the gym the last thing I want to do is to have a long drive when my body is already drain for doing exercises. Plus I always wanted a place that serves more than a gym but can also inspire you to be the best you can. They have a lot of equipment that I can use for exercising plus it's a great place. The people there are very friendly and accommodating to the customers' needs so you won't feel like being an outcast. But I hope they could get more new equipment because as years goes by new exercise equipment will be made which will help you what you want to achieve.

I called to cancel. They told me I have to do it in person. I did not have time to come in that month and forgot about it. I got charged again. I called again to cancel and told them I don't have time to drive in just to cancel, so please cancel me. They refused to cancel me. They offered to send an email with the cancellation form. I said, "Ok."

I signed up for membership during winter time 2016. The shower was ice cold, they don't have hot water and also it is very dirty. I don't think they clean it at all.. The lockers are rested inside and not clean at all...

I have to say as a member which started in LA fitness was a gym I liked about the courts, the pool, the sauna and much more. However, the pool is not heated most of the time, The sauna is always closed. The basketball court the hoops have no nets. I was kinda shocked when I saw all of this. The gym overall is like Planet fitness without the pool and without the court. The fees is outright ridiculous. I find that they charge way overpriced. I've canceled because I felt it waste and not worth the money. I don't mind paying but for the money I rather go back to Planet fitness which I was much happier there than LA fitness. Their staff pressures you. They over charge you and mislead you and then the gym is really not worth the money. Plus planet fitness staff they're nicer people and they want to help and work with you. LA fitness all they want is your money. They really don't want to help you plus their trainers are all nasty as well.

LA Fitness is the WORST. I un-recommend this gym to anyone reading this. I'm paying for an all-access membership, which I was told from the outset gets me access into any location in the country. Went on vacation and they are charging me $5 for every out-of-state visit. NICKEL AND DIMING. I wasn't even informed about the charges - discovered them online. Customer service sucks. Manager Erica ** was unhelpful, unfriendly and unsympathetic. Their best solution is to "upgrade." Hell no, they'll be lucky if I even keep my membership after this. Not to mention there was no hot water in the women's shower for MONTHS at my home location in freezing mid-winter... And a missing hair dryer around the same time period that did not get replaced for days.

I cancelled my membership with this company and after cancelling they still charged me. When I called to speak with customer service they said that I did not cancel the membership online and I could not do it over the phone. They referred me to the adhesion contract and said that according to the contract I could not get my money back because after 3 months of being charged and not cancelling made me unable to refuse the charges. I could not get my money back and I was charged 2 extra months.

Stay away! LA Fitness is a scam! They took payment for a full one-year membership, announced that they were closing the gym and then refused to refund the remainder of my membership because there is another gym 2 miles away! Sharp and dishonest business tactics!

Barcode #s ** and ** have been members for a little over a year and a half, and been personally trained, quite well I might add, by Brian at the Hospitality Lane San Bernardino LA Fitness facility. We have always felt welcome and well cared for there and enjoyed both the original facility as well as the exemplary new facility. For that, we thank you most sincerely. Brian is an outstanding trainer that has given us so much knowledge and encouragement as well as improved our overall well-being. Someone we will not soon forget. Someone who we consider a friend. The staff was equally friendly and uplifting with their attitude as well. We will also miss them.

While I was working out a the Richfield, MN location Monday, March 20, an employee identifying himself as a VP told me to leave an area newly restricted for trainers and their clients. I refused, telling him I was promised from day one that I would have access to this area to do stability exercises, the only reason I joined the gym. I'm 66 and have poor balance, so I need this area to workout in, as it is out of the traffic flow and has the necessary equipment. He got up in my face and told me to get out.

I called to get a refund cause I cancelled my membership in January. They didn't attempt to take money for February, no. In March they nailed for 40 dollar. When I am attempted to get a refund they call the cops.

Workers are not informed of anything that's going on in the location. If you have or ask a question they will tell you: "I don't know!" They need better training in customer service and class instructors either are late or don't show up. Communication is not something that's important to them. Very dissatisfied!!!

I should've first read the horrible online reviews, I know. Cancellation was ridiculous -- they make it very hard, intentionally. Autopay on credit card goes on and on. Your first month was prepaid, which you'll probably also forget. Essentially, you have a two month delay at the end, at best. Call corporate if you have problems. Don't them blow you off. We moved to a town with no clubs within an hour away and were able to finally get the deposit and recent charge returned. They called it a "two month refund," but it's not -- it's your own money you get back that you paid upon signing.

In 2012, I visited and toured a gym in New Brighton, MN and was not sure if I wanted to sign up after the tour. The salesperson called me for weeks and I gave in, all he needed was my CC# since I had left me details. A contract was filled in and signed (faked and used my initials), an email address I have never seen (saw the contract for the first time 3/2017). I was a member for 4 yrs till I lost my job. On 3/9/2017 I visited the location in West St Paul, MN intending to resume membership, I was told I owe $98. I last visited the gym in 4/2016 when I stopped paying. I notified the billing dept when they called.

Several days ago the manager at the DADE COUNTY SOUTH LA FITNESS branch I attend switched three of the TV channels so they would always play Fox News. Several of us were very upset by this due to racist, hate speech made and/or tolerated by certain Fox News contributors. One lady asked the manager to change the station and he refused. She told us that she also wrote to corporate headquarters about it and they didn't ever bother to reply. Everyone is entitled to their own political opinions but a gym should be a neutral place. That is not the case at LA Fitness. I am canceling my membership.

I recently joined LA Fitness last November, when speaking to a consultant I let them know that I was a full-time student looking for the cheapest option of payment. They charged me $200 in initiation fees and let me know that I was paying $39.99 because I joined along a friend. I later found out that I was paying $70 a month. This is ridiculous! They didn't let me know till after I called to complain and paid the first 2 months.

I recently moved from Michigan to California and joined LA Fitness as an additional member on my daughter's account in Fountain Valley. She had $2000 worth of personal training that was not being used and the personal training manager graciously allowed me utilize some of her remaining sessions. The new LA Fitness was being constructed and the manager of the personal trainers was very involved with the interest of my training and encouraged me to transfer to the new Huntington Beach location and continue to train. The Huntington Beach location opened and the sessions were coming to an end. I purchased an additional $3000 in personal training. After a couple of months I was not getting the results I was I asking for. I had conversations with my personal trainer with regards to this and nothing came about a change in regime.

I have moved to another state and there are no LA Fitness in 50 miles radius (thank god!!!) Even based on their shady contract they must cancel the service. First of all during numerous calls, they never told me that I need to provide proof of relocation, until claim department of my bank got someone from LAF on the phone then they told me what and where I should send the documents. Even After they received the documents, still they are charging me on monthly basis. Location in Pittsburgh, PA. Worst experience ever!!

My 1st visit to LA Fitness, Main St. Bridgeport CT today w/ a friend. I notice the girl at front desk was chatting on cell phone for about 5 minutes before coming to help. She was unfriendly, no personality. Finally had to sit down to fill out a questionnaire -- no problem. I gave age, name, but the question of my marital status I thought was irrelevant & had nothing to do with me working out. The rep said I had to answer that or be charged $15.00. That is ridiculous!!! I refused and left. I would never join or use for free LA Fitness because of the unfriendliness of front desk personnel & the unnecessary personal questions.

I will highly recommend for you not to go here. If you deal with Cyrus or Scott they will be very nice to your face until you sign the dotted line. It is the worst gym by far, it's very corporate, equipment sucks. This gym was taking money out of my account for 11 months without me knowing. When I confronted them about it they said they can't help me. When I called head office they said they'll only give me 3 months out of the 11 months owing. How is that right. Then the manager Scott said he would give me my 8 months plus 3 for reimbursement, I agreed to this. After 3 months they said I had to leave because my membership was up. They lie to your face. I could not believe it. It was very disappointing.

When I first went to this gym in Long Beach, I thought the facility looked nice, had a variety of equipment, and some friendly staff. My friend had also recommend this particular gym to me based on her initial experience with the staff. I was hesitant to join since I had heard from others that gym's had poor customer service, outdated/poorly maintained equipment, poor sanity conditions, along with other issues. I was also warned that the sales reps are pushy and misleading as to the services offered & contract conditions. The employees/trainers are aloof and treat you indifferently with scripted responses to every problem. I came to find out that all of those things were true.

I have been charge for an account should be canceled few month ago and they said is my fault because I didn't fill up a paper that they never tell me I have to. So I don't have any solution except to pay for something I didn't use it? Beside customer service on the phone and the manager of Somerdale location in NJ have been so rude!!! Worst experience ever!!

I had the WORST EXPERIENCE EVER. PERSONNEL DOES NOT CARE ABOUT CUSTOMER SERVICE AND CLIENT SATISFACTION. I joined LA Fitness as a new years resolution on Sunday, January 1st. On the 2nd (considered this year as a federal holiday) I engaged in the personal trainer program. As part of the agreement, the person that assisted me said that I was paying for 2 to 3 sessions a week and also that as a courtesy the first session washing to be longer in order for me to meet the personal trainer and get used to the routine. I was also told that the sessions where going to last from 35 to 40 min. I went the first day, and everything was fine. The session lasted 50 min so I did have enough time to exercise. What I wasn't told was that they were going to use two of my sessions for the first day, neither I was told that I was paying for 25 mins session.

This place is disgusting. The locker room has more sand and dirt on the floor than the beach. There are dust balls everywhere. The garbage is always overflowing and the walls in the shower are growing mold. Some agency should do something about this. Each time a member complains they state the manager is not in but they will let he or she know. Terrible disease ridden place.

My story - I am from Long Island N.Y. and they did not properly close an account I signed for and every time I thought it was closed, they said it would be taken care of but failed to give me a receipt. 13 months later I'm trying to get my money returned. They insult me by saying why didn't I get a receipt. That's my fault. Since I didn't get one that I'm the stupid one. Without piece of paper no proof. They tell me I have no case against them again I am the Stupid one, I've been putting up with them for these months trying to get reimbursement for 13 months of auto billing. I was not aware I was being billed because I thought they closed the account 13 months earlier. And I am the stupid one.

So I bought the guest privileges for an extra 20$ every month. With the guest privileges, I can bring in any 2 people I want to work out with me. I usually arrive first to workout and my 2 friends will come after me and I'll just have to check them in. But recently they changed their rule and said that I have to COME IN with my friends in order to get them in. I told them, if they're just gonna have us do that, I'll come out of the gym to get my friends and come back in. Then they told me that I won't be allowed to come back in if I do that and also they told me that I can't workout 3 times a day. (I would probably never go to the gym 3 times a day, but I like to have my options! lol) I was confuse and angry. I mean I bought the guest privileges, shouldn't I have the right to bring any 2 guest I want as long as I'm in the gym?

When I joined the gym I had a goal for myself. I even signed up for training and I told them only for 6 months. I will add if I feel I want more training. Well I was still getting charged for training and it should have been done November. Well it was kind of funny how my 6 months ended up being 12. Now I will have to pay half of the remaining months left.

The Greece club is by far the worst club I have ever been in. Dirty towels on the floor, hair in the lockers and just dirty. But yet you come in and 2 or 3 employees just hanging out at the front desk talking and having a good old time. Not to mention that 4 machines are broke and no plan to fix until March. Pathetic management other clubs are not like Greece. I know 10 people who have or are canceling their memberships.

The monthly membership doesn't appear to be a problem but they will coerce you into signing up for a personal trainer. And with all contracts, watch out for the fine print. You ARE NOT allowed to cancel at any time so when you get sucked up in the $200 monthly fee in addition to your $29.95 monthly fee, know that you will be paying for no less than 12 months before you can cancel.

For more than a month it seems I'm being called by other LA Fitness locations to renew. Every time I've asked them to remove me from the call list. Isn't this kind of practice illegal esp on my cell #?

They apparently don't process cancellations, and then blame the consumers for it. My wife canceled her membership at a branch. They deactivated her account, and immediately started spamming her email with offers to return. But they never stopped charging her credit card. Three extra months they charged, at $66 a month. I had to file a dispute with my bank. Then I canceled my account at a branch location. The person said it was done, and I had no more payments. But I called the next month, and what do you know... they never canceled my membership. The manager at the branch even said there was no way to refund my money because he said that I "didn't cancel properly." ME! I DIDN'T CANCEL PROPERLY! What the actual **?! I had to put a good on my credit card. Apparently this scam is part of their business model. We need a class action against LA Fitness and they need to go out of business. ** scumbags. They make me sick.

Where to begin. It all started when I wanted to go gym out and work my physique back to my former glory days. All in the pretty mild days of October and November when the incident took place. I signed up blindly to a membership and PT contract. This is where the nightmare begins. I figured out that I did not need all these added fees on my membership nor my Personal Training due to my circumstances and proceeded to come in 3 days AFTER I signed those contracts. It is IN THEIR POLICY to allow you a full refund for everything if you come in to cancel within those 3 days and submit the paperwork. I came in with my family members to discuss this and thought I cancelled both membership and Personal Training while getting a cheaper membership deal (without those ridiculous fees that I won't be utilizing their benefits).

I joined the gym in October 2016 & used the gym for the 4:30 body works class only. In December the 4:30 class was permanently eliminated and I was unable to get my membership join fee back. I advised Lauren (a membership management personnel) I was willing to get a prorated amount back but was denied from management. BEWARE before joining that this happened to me. I am now out my initial money.

I don't know where to start. The gym went from a 10 when it was opened to a zero. I would say about 30% of the Cardio machines are broken all the time, and the rest have zero maintenance and falling apart if not a out of order sign on it. Water from ceiling leaks a few places, the rugs are all stained with sweat, the crowd has turned to very loud, yelling stuff out as they do the free weights. The locker room should be shut down until cleaned up or replaced. Section one of the showers out of 4 showers, one works, and works horrible. It should be condemned!!!

I wanted to sign up my son for 5 days beyond the visiting period he gets from my signing him on my guest list when I first joined. First, we were given a price of $75 for him and his wife for 2 weeks. But we were told that it could be less in a few days (after the New Year). Indeed, it was more for him alone in a few days. And they try to sell you a trainer right off, as well. I'll join another gym next year.

This is my experience with LA Fitness on Personal training program. PLEASE DON'T SIGN ANY CONTRACT WITH LA FITNESS. I went to LA Fitness center and gone through the gym premises. Front desk person was suggesting different program. It was fascinating, because I have set the goal to work on my fitness. In the end, he was giving me idea and about personal training and benefit. I don't remember if he mentioned about 12 months contract and breaking conditions. You will think about LA brand name. So In your back of mind you will never think, what is going to come as personal training, when you start this training program.

LA Fitness has the classic case of big box gym customer service being a bunch of **. I've been a member since 2013, but they are suddenly closing the two gyms near me (for no stated reason). I have 2 months left on a training package that they insist I use or buy back; they will not cancel or refund anything. In addition, the attitude of their employees in person and on the phone is incredibly rude. Corporate customer service refuses to let me speak to anyone in a higher position and lied and said that they can't refund my package for "legal reasons." I will be out of this gym as soon as humanly possible and will never return.

Even if you get it in print a price and special offer it will change or be revoked in nearly every instance. If you choose a certain club that club will not be included. If you want courts that is extra. If you want more than one club it is extra. If you want anything it is going to be extra. The gym is great. I love it but dealing with corporate stuff is a living hell. May take weeks if not months. All the while you are paying top dollar and lose first and last payments plus money down.

I didn't think anything like this could happen in the United States. I trusted that honesty would be enforced with employees & management, but it turns out even corporate makes excuses for the dishonesty at every level. Sick to my stomach that this company exists, especially the more I read reports of people being taken advantage of when they are sick or undergoing some other hardship. Don't sign up with them, not even just a basic gym membership. You think it won't happen to you, but they find a way to take advantage of everyone. This is NOT your normal company where a corporate complaint means something. Your experience means nothing to them... because they get paid regardless.:)

I tried to cancel my personal training before. I got a text from a representative at the gym telling me he "doesn't know what my issues are". I don't feel it's fair to charge people $600 a month for 6 hours of work. I'm stupid for signing this, but when you have people staring at you... on top of that they lie to you... They told me they would give me 2 months free sessions... which I didn't get. The manager told me 2 free sessions with him... which I didn't get. He said he would help me with a meal plan... which he didn't do. Now I'm stuck with a trainer who goes to the bathroom doing our sessions and doesn't write everything in my training book. Not even 6 hours since sessions are 25 minutes. I feel so disrespected. I work very hard at my job and I do a good job... and I just feel this is not giving me as much as I give. I am downright insulted by this company. $35/month for gym is fair... but their personal training is not worth it. I am now trying to cancel again.

LA Fitness is quick to enroll you and extremely difficult to get out of the contract. They keep charging you and pretend that you never been asking for a cancellation, keep bouncing you from one person to another and hide behind working schedule of one person or another. The gym itself is sub par, presenting filthy stinky facilities and chlorine-filled pools. Pretty depressing. No idea how they stay in business.

I opened family membership for me and my son with 200 down and 49 per mo in August 2016. My son used 4 times as 3 weeks later he got a job in Clanton Al and moved. I called up and told Manager to cancel his membership as there were no clubs in his area. She said I had to come down but I told her just had hip operation and offered to send her verification. She said I had to come in and I hung up. I have never been inside until today, 4 months later as my hip is healed. Brian the Manager confirmed they continued to take my son's membership fees out of my account for the last 90 days. I offered to just credit to my account and he refused. Called Corporate and they said they could only credit 1 month. What a joke. I said "now cancel my membership as well."

An evil corporation designed on the sole purpose of not servicing any of its customers and leading them through an endless loop of lies and deception just to take your money. Once you are a member they will never let you go. It is really ridiculous that it is almost impossible to cancel your subscription because they won't allow it by phone. They won't allow it in person. It takes ages for them to process mail applications to cancel and they keep delaying and charging month by month. Just completely ridiculous. I told my bank to stop processing any payments and that was the only way I was able to stop my membership. They charge random fees every now and then for no reason whatsoever. The staff has no idea of what’s going on and can charge you additional fees if they feel like it.

I supposedly signed on as a month to month customer with no contract. I tried to cancel my membership. There were two options, complete a form or go into a branch. Firstly there was no form online so I go into a branch. Well they only do that Monday through Friday YET they do new memberships on the weekend. After getting the runaround multiple times I cancel my payments. Then the harassment began... 20 calls daily, including Saturday and Sundays. No way to cancel and constant harassing calls. The place on Route 3 in Clifton is filthy and has a high level of thefts. STAY AWAY!!! New York Sports Club is way classier proving that you get what you pay for.

I contacted my local location in October to cancel my membership only to discover in November that was not done. I was charged for an additional month that I did not want nor did I ask for. I called the location to resolve the situation, they would not help. I then called their corporate department to review the situation and they would not help either. They would not provide a refund, even if they made the error, customer service was very poor.

On July 23rd 2016, I Sat down with Jonathan assistant manager ID # ** at LA Fitness in Port St Lucie West Florida to talk about personal training. I told him I could only work in the mornings as I am a full time employee and full time student. I usually go to the gym at 5 am but have never seen any personal trainers working with anyone that is why I ask him three different times if he was sure that I could get the training in the mornings. He assured me that he was the one who would be working with me and we proceeded to do the contract. The first workout we had together he was late and he never showed up again. I went to the gym the Saturday after and he told me that he got promoted to another gym and his manager has my information and would call me to assign me to another trainer but that never happen.

Three clubs LOCATED in Phoenix AZ WILL not let me, all access club member entrance to my club instead requiring a new LA Fitness membership based on the fact I am from California. Regardless that I have my membership pdf document in tow and guest access absolutely not because unless I sign up I must be a Phoenix AZ resident to get even a guest pass however online there is a guest pass for five days free every six months that include a friend but the confirmation letter states it's, "for you only" and three times at one club I got so mad I called the desk clerk and two snotty girls ** and was chased out while they said they were calling police. I was offered a made up package by Breon - TWO weeks for 75 dollars each - which went down to 30 dollars each for me and mom which mom angrily declined and no, there was no free guest pass.

I signed up for a personal training contract for a year fully knowing that if I wanted to cancel early I would have to pay half of the remaining contract amount. I got lucky and ended up with an awesome trainer so I decided to increase my session by two a month. Now she has so many clients that in order to get a time that works in my schedule I have be on the computer at midnight on the day those session become available. I am not asking for just one time slot. However, if I do not sign up for a session immediately the only ones available are at 8:00pm at night which does not work very well when I get up at 5am for work. I have reached out to see if I can reduce those two session since I can never get them scheduled and received a phone from the manager but he is never there when I visit the gym. Hoping that they will work with me to resolve the issue but I doubt it. I already have over 10 unused sessions with more accumulating each month.

Sent numerous cancellation forms, called and spoke to 3 different managers, spoke to headquarters and still nothing resolved. Well I guess the biggest plus is they finally had a competent GM at this location to finally cancel our memberships. My husband is a 100% disabled vet and we could no longer come to the gym as his condition was worsening and we notified them of this on numerous occasions. He just recently underwent 2 spinal surgeries due to injuries sustained in Iraq and Afghanistan. And has been unemployed and bed ridden. We surely could not afford to continue to pay for a membership we could not use anyway.

My wife has been an athlete all her life, and has been going to our Pompano Beach LA Fitness several times a week since it opened this past New Year's. Both of us purchased 2 year memberships at that time. When we purchased the memberships we were told that it was easy to suspend your membership at any time if we knew we were not going to be able to use it for an extended period due to health issues or even business travel.

In August, I canceled my LA Fitness membership according to LA Fitness' policy. I printed the required document with the included barcode, and I mailed it via certified mail to ensure delivery. On August 22, I received an email confirmation from LA Fitness that my cancellation request had been confirmed. The email stated that my final billing date was July 28. Regardless, LA Fitness continued to bill me 34.99 per month on July 29.

I have been going to LA Fitness Smithtown for 2 years now. More than half of the times the hot tub is either being drained for cleaning, closed for repairs or only partially working. I have talked to the "manager" and he assures me it does not happen that often. I have not kept a log, but I do know that for it to not be available more than half of the times is excessive. Also, when it is open, it is not all that clean.

I swim at LA fitness in Greensburg PA. My triathlon team trains there 3Xweek. I was swimming 2 weeks ago and my skin start burning while in the pool. I swam for 30 minutes not knowing why I felt bad. I found out they closed the pool right after I got out due to massive amounts of chlorine in the water. My skin was irritated all day, my lips swelled and my black and pink swim suit is now white and gray. I did call customer service and explained what happened. They said they would call me that day. That was 2 weeks ago and I haven't heard a word from them. The women at the front desk have been rude when I swim now and ask if the chemicals are balanced because I don't want any more skin irritation. Any help?

They have a very sneaky way to charge from the customer after the customer have cancelled the membership. When you sign up for the membership you can do it from the gym but if you cancel it we can't do it from the guy. We have to send a printed cancellation form to California. I submitted my cancellation form on April but still was charged $42 'til October. When you call them they have the worst customer service. The people are rude, when you ask for the manager they say that they are the manager. Worst worst worst experience.

Customer service does not respond to e-mail. I was wondering why? Spent time to find their phone number. It is 949-255-7200. Talked to one of their managers named Kevin. Now I understand why they do not respond to e-mails. Because they do not care. Kevin was my worst ever experience talking to. Will cancel mine and all my friends membership with LA Fitness.

Horrible company. One star is too many. This company will do everything it can to steal your money. Once you've noticed they're stealing it and you try to contact them, you'll find that their telephone customer service is the rudest, least caring, absolute worst you'll ever encounter. I am currently pursuing a class action lawsuit, please feel free to join.

This location only has one trainer that works mornings. When I signed up I said I wanted Tuesday morning at 10:00 am and was told no problem. The trainer changed his schedule a few months later leaving very few morning appointments and none on Tuesday. He put those appointments back but now either doesn't show or shows up late. Training to cancel contract now and getting a lot of pushback from the company.

When I become a member they never said I had to pay extra 15 dollars a month if I wanted day care service. For weeks I have taken my daughter 2 or 3 times a week to wait in their child center for an hour until day when the manager on duty prompted me to pay 5 dollars today for the service of an hour or 15 per month. When I was telling her that I wasn't aware of those extra charges, that I thought it was included she insisted that I had to pay or leave. I gave her a 5 20 dollars bill and she went to her purse yes her personal purse but she had no change so she never offered to pay with a card or anything. She wanted me out of there asking me to wait aside while she was checking in other customers so they won't have to wait but it was ok for me to get her awful service.

Signed up with a friend and when I had to move and couldn't continue with the training membership head trainer promised that if my friend signed up for a separate membership he would assure I had to pay no buyout and didn't even check further into my moving address. Just had my friend pay for new membership; then later said he couldn't fulfill his promise to me. When I complained he said it was too bad, that his word meant nothing and that I shouldn't of thought about it better myself, was loud in front of people on the front of the gym, and said that I could call corporate and they would not do much either.

Do not take PERSONAL TRAINING at LA FITNESS, it SUCKS... save your money. Also the mobile app lets you cancel sessions 12 hours in advance and the contract says 24 hours. I canceled a session from my mobile app and the trainer still charged me for it - FIX YOUR ** APP and stop charging people for their money. Is it really that tough for you guys to hire a decent programmer for your IT department?

On August 1, I went into LA fitness in Warwick RI interested in hiring a personal trainer. I told the sales person that I was very concerned about finances. The young girl's name was Jesslyn. I believe she was a new hire, because she pulled her sales manager in to assist her. Chris ** began giving me this huge sales pitch and went on the computer locating great deals. I repeatedly told him that I was very concerned about finances and what I could swing financially. I stated "what can you do for me?" I asked repeatedly about the cancellation and was told that I can cancel at any time, preferably 10 days prior to the monthly draft being taken out. He gave me a quote of $200 a month, which was good for 1 year and could be canceled it anytime, so he claimed. I figured I could swing that for a few months.

I have tried to cancel my membership over and over again for over 4months after speaking to numerous reps, faxes, mailed cancelation requests, NOTHING!!! I finally have had to cancel my bank account to stop the payments. In the meantime they have taken over 5 payments of $75.00 each over a period of 5 months. Still never heard back from them. "DO NOT JOIN" unless you know it will be a lifetime commitment or are willing to pay eternally.

Men's changing room smelled and was dirty (hand towels on the ground); happened on multiple occasions. Asked for the manager on duty (Sat night) no manager on duty; was told that they do not have anyone to clean the men's room and wait for after the place closes to clean. If you enjoy a clean club; I wouldn't join.

I have asked multiple times to cancel my two month contractual window for the $25 guest fee and am always told that ONLY the managers can help me. The managers are unavailable and very rude when they are available and refuse to help me. Today in the Levittown, NY club, they refused to remove the charge saying that the computer was frozen and that corporate was unavailable to help me or call me and that it was my problem to remove the charge. When I stated my legal rights as a consumer, she still would not help me.

Worst cancellation experience I've ever had. I try canceling my membership a couple times. First time I walked in and they said they couldn't cancel it because the manager wasn't there. I called in the following day and they said the manager was there but he would not be able to cancel over the phone that I had to walk in. I was at work so during my lunch break I drove there and spoke to the staff that I had talk to over the phone and she said I was good to go that my membership had been cancelled that all they needed me was to walk in and that I was going to see another charge on my account but that it was going to be refunded. I received no email or receipt and surely a month after another charge. I gave them another call and they said I needed to come in and speak to the manager because they had no records of me canceling.

Horrible, disgusting company as a whole, from a man named Stacy to his "boss" Brian, all the way to multiple corporate representatives. Bait and switch, good cop bad cop, the whole nine yards. Don't waste your money supporting such a horribly run establishment which clearly has no business ethics knowledge whatsoever and even less integrity and character to back it up. Disgusting uncleaned locker rooms, spots that haven't been cleaned for weeks. Don't walk in there without sandals if you don't want an infection!

Quote you a low price then charge you more and I have been trying to cancel for 4 months now. And they keep charging my card. Only the gym manager can help with that except he is never there. Oh they say he works 9 to 5 Mon, Thu, Fri, when everyone else is at work, but take time from your job and go by "he just stepped out", "he is sick today". Write the corporate office they tell you the same ** story. When I threatened to take it to social media he laughed and said "I guess you should have looked there before you signed up". Now that I have I can see all the horrible reviews for this exact problem. Let's get an attorney and file a class action suit. STAY AWAY. THE ONLY THING THEY MAKE FIT IS YOUR MONEY IN THEIR WALLET!!!

After joining LA Fitness, I purchased 3 ONE TIME ONLY training sessions with a personal trainer. I had to fight off harassments from multiple employees trying to convince me to sign up for a year's worth of them. Finally, one employee helped me and told me I could sign up for more when I had the money. For months now I have been under financial stress and have had to borrow a lot of money to make rent and utilities.

May 26, 2016 between 3-4 pm I went to Broadview, IL LA fitness and asked to cancel my membership. Lady on the front desk was very friendly, she told me that she could do it for me and she said that she cancelled my membership by that time. So I still had month June deposit and I use it couple times until of June 21. In the end of August I checked my online account and I found that LA FITNESS been charging me for three months after I cancelled my membership, so called Broadview, IL LA FITNESS and I was told that my membership account still active..... SO, LA fitness people made me foolish. If anybody want to cancel membership do not trust LA fitness verbally cancellation coz your membership account will be active like mine and another thing you have to cancel your credit card. Thanks for reading.

There's an expression "the definition of insanity is doing the same thing and expecting different results." Well, I tried LA Fitness in 2012 for two months, "learned my lesson," and quit. Tried LA Fitness again in 2013 for two months, "learned my lesson," and quit again. Tried LA Fitness again in 2016, "learned my lesson," and quit again. And by "learned my lesson," I mean I am apparently insane. By good cop bad cop, I mean this: the LA Fitness sales guy on the phone gives you one sweet deal. You arrive to fulfill said deal only to learn the bad cop has arrived to invalidate the never existing deal so he upsell you. Then you walk out in frustration while they sip their energy drink.

I called in to cancel my membership, after I was billed for $29.00 without warning as they automatically drafted it out of my PayPal account without my permission. It happened before where I was billed for $29.00 and billed 2 weeks later for an additional $29.00. After the last auto pay was done, I called in to cancel my services but they do not allow cancellations online or through the phone so I had to physically stamp and mail in a form (even though you can get the form through the cancellation option online which isn't actually a cancellation option but you have to print it out and mail it in physically).

CHARGED ME 99 INITIAL FEE AND 70 MONTHLY FEE which should be 35 a month. Pushed me to get their personal trainer, using pushy words and judging on my appearance, made me feel very uncomfortable. I am currently working on cancelling the membership, or make the worst choice: cancel my linked credit card in case they still charge from it. ** LA fitness, they care nothing about the health but the money in your pocket.

New LA fitness opened in my neighborhood in Chandler (Arizona vs Ocotillo zipcode 85249). I did stopped by one time (around May 2016) to ask for price and took a look around the gym. They have indoor pool that I have interest in but didn't sign up because I had bad experience with them before regarding cancel membership. LA fitness model of business is sale!!! I felt pressure of sale by the way they make sure you sign up the same day. I walked out to think about it. I came back yesterday 08/26/2016 and wanted to use a guest pass to make sure I like the gym and give the LA fitness another chance to have me as member for a long long time but the Asian young man at first gave me the guest pass (he is still pressure me about sign up) and then 1/2 hour later approach me and then said "The pass is invalid because you have been here before and asked about membership."

I started at LA fitness with Regular multi-state access membership $200 initiation, $24.99 first month and $24.99 last month (pro-rated). But I had to move to Tampa, FL for onsite job for 5 months. There was only signature club where I live. I called corporate office and they upgrade me to signature and increased my monthly payments to $44.99 from $24.99. They charged me $67 out of which $44.99 is this month and $20 is last month (pro-rated) since I only paid $24.99 as last month (pro-rated).

Charged me more months after I canceled. Biggest rip-off ever. Cancelled 3 times. Couldn't get it in writing. It's been 3 months. Cannot get them to stop. Called corporate. When I asked for manager they hung up. Don't use these people. You will be sorry. Worst employees and worst company!

Very difficult to cancel and not helpful customer service. They are aware that you will never come back so they try to squeezed as much as they can in membership billing fees from you. Good luck to anyone that uses auto billing with this company.

I worked as a Personal Training Counselor at an Illinois location for less than a week (the reason as to why is coming). I took this position because I am interested in fitness and with a degree in Kinesiology, a gym would be a perfect fit. I get to talk to people about fitness and health all day and with some individuals I get to talk to about training and see if they're interested in purchasing a package to help them.

Tried to cancel our membership 3 months ago. They told In order for them to cancel our membership I should go to the gym and cancel which is what I did. I thought they won't gonna charge my card since then, pissed me off they keep charging my card without me knowing and they telling me I didn't cancel the membership. L.A. FITNESS Only wants your money seriously and add to that, their gym is so filthy.

If corporations run contest on who is the worst, LA Fitness will definitely win the first place. They are the worst. They have no mercy. They rip people off.

The personal training manager at the Flagler location in Miami was extremely rude to me when I came in to discuss hiring a personal trainer. She acted if she was not interested in selling me personal training hours at first and then when I told her I was a doctor her eyes lit up and she was then very interested once she knew she could make a good commission from me. She then began to make me offers for more training hours than I was asking for and saying that she could get me discounts that I verified were not available. I do not recommend visiting this location and I will be filing a complaint with the personal training manager's boss.

So after the complimentary personal training, I decided to sign it up to try it for a month. However, the sale representative never ever told or mentioned the term "year" or "twelve months" in the whole conversation. Also, he kept mentioning that I would be able to cancel the contract whenever I wanted it. Therefore, I fell for the trap, and signed the "1 YEAR" contract without noticing it. What's even shameful was that he never showed me the actual contract which he should've turned the PC screen, and showed it to his customers, so there's no way to get reminded in the entire signing process.

It was the worst experience I ever had!!! I let my son at their kids club while and he was injured twice. He fell on the wet floor and after that he fell from a tree from their playing area. He wasn't able to walk for 2 days and when they announced me the lady who was babysitting was smiling at me. I was pissed and I called to cancel my membership and I asked for my initiation fees back and of course I asked to be reimbursed for the month that I already paid.

When I signed up I was informed that "VIP Guest" members can be added by me at anytime for a 6-day trial membership. The requirement was simply first name, last name and phone number. I explained to the associate that I did not want sales staff calling any guests I referred and was assured that phone numbers were ONLY used for verification purposes.