LA fitness Reviews

If I could give this business zero stars I would. I don't think it even deserves one. This gym is an absolute scam. I am a young girl and my dad offered to sign me up for a gym membership. The membership was not very expensive, the gym appeared to be large and clean, and I was very excited to join. However, I do not know what the best workouts for my goals are and so when I got a call from LA Fitness saying that because I signed up for a membership, I would receive a free consultation for the training program. I took the offer just to see what it was all about.

Do not use their personal trainers. Their location in Woodbury Hts NJ has only one trainer. I am paid up for six months of personal training and have 30 training sessions in the bank which I haven't been able to use because they have no trainers. I called corporate and was told to go to another location which the closest is an hour during the times I go. So do not use their personal trainers. The salesperson lied about everything. And if you stop payment they will forward your contract to your bank or visa and they will take the money out without your permission.

I have been a member of this club since it was Holiday Spa back in the late '70s. I have always paid my dues on time, and over the past several years, I’ve paid online. I was surprised when I went to my LA fitness club in August of 2013, and was told that my membership was about to expire. I explained to them that I paid online and after bringing them proof from my bank, I was told that the payment had gone to Bally’s, and should have never been taken by them since the club was now owned by LA fitness.

My locker was broken into in the Culver City Location. The customer service was not able to do anything, they were apologetic and said there is nothing they can do. I asked if they would do an internal investigation to see if they can find the member who broke into the lockers (the person actually broke into many lockers), they will not take any action and I would have to wait until the police assigns a detective to my case and start an investigation.

I have been a member of LA Fitness for several years, and after recovering from heart surgery, I wanted to train to improve my balance (I am 87). I agreed to the price per session and said that since I did not have my calendar with me I would call, set up 10 appointments, and at the same time, give them my credit card number. After doing this I received an email of a contract that had MY SIGNATURE FORGED ON IT that committed me to over $3,000! In addition my initials were FORGED on a statement that said that I read, understood and agreed to all the provisions of the FORGED contract. I did not even know that there was a contract to begin with. I confronted the employee and demanded that the contract be canceled immediately. No apology or explanation from the employees for FORGING my signature several times.

I started personal training at LA Fitness. It was good but they gave me wrong information about expiring date and I couldn’t use my sessions. They call for each and everything which connected to money but they don’t inform about other things which totally bad. Now I lost my money and I lose at my sessions. Every lost is for me only. They need to train their employees to give the accurate information to the customers.

On Nov-03-18 I signed up for Monthly plan of $21.99 with a customer representative at LA Fitness location in Troy. The representative said, he can't apply the agreed upon offers now as it has to be done manually. Done using a coupon and took my credit card number and did not provide any papers stating that it would be sent via email. Next day I observed that they have charged 3 times more than what was agreed upon and I see that my initials were copied using editor and all figures are changed. I made repeated complaints at the desk and they seem to stating it will be done in next couple of days and I see that they have again charged for the next month (Dec-18) for $55 while my plan is $21.99. Customer Service is very bad as they are very unresponsive. Please be cautious to look into what is being charged on your card. Feels like a trap to me at this point. Good thing with LA is that their gym and other facilities like classes are good.

I sat down with their manager who promised me a book to fill out each time training was completed. He talked a great line of crap about his medical experience with all types of issues with diabetes, high blood pressure, and other types of sickness. He offered a written meal plan to myself and my wife. Nothing was written but I am sure he got his commission. He didn't live up to anything he stated upon sign up. I saw him in gym many times and he avoided my wife and me. All we wanted was what he promised us.

Very unscrupulous managers at this branch. In an effort to sell me 8 month training program, a manager and a trainer signed a note for me which essentially stipulated that I could cancel the contract anytime because it was for formality only from their perspective. I was wrong... When I asked LA to cancel my contract after 3 months with the note from manager on hand, they said the manager was transferred to another LA branch and they were not going to end the contract.

I started with LA fitness on my own account. I ended up canceling my membership and got the runaround when canceling. These idiots still automatically charged my account the following month when I already canceled my membership... I had to go to the bank and get a whole new account with my bank so I don't keep getting charged for a membership that I canceled the previous month.

I and my daughter started the personal training program from June 2018 at Torrance branch of LA Fitness. My daughter signed for 3 month and I signed for 6 months because Jose (Manager-now he is disappeared from this location) said we can cancel anytime even if we want to finish the program earlier. My daughter was visited from NY during summer vacation for 2 months only. We could not read properly when we signed it due to the lack of screen quality and did not have enough time. We did not receive any copy of the agreement from LA Fitness by e-mail. I spoke to LA Fitness several times about my daughter program cancellation but had to pay until this month.

The personal training sales manager currently at the Trumbull Connecticut location is initially encouraging and friendly. That is, until he signs you up for the personal training program. With a significant weight loss goal, I was excited to work with someone who was seemingly knowledgeable, professional, and truly invested in helping me reach my goals. However, shortly after my first session - when things did not go his way - I was treated with the silent treatment and in a despicable and unprofessional manner.

I have joined the gym since March, the sauna had been on and off broken since the sauna doesn't work properly, there are bugs, much like small black ants crawling on the bench. I have raised the issue to the front desk, this is over a month ago, not only they have not fixed the issue, there are still bugs in the sauna! I asked them to put an 'Out of service' outside the sauna, although they keeping saying they will fix the issue, it's taking way too long for all of us who pays for a gym membership.

This franchise is like Hotel California. You can come but you can never leave! I belonged to the gym located in Tacoma, Washington off of Pacific Hwy. First thing, no class whatsoever when it comes to the trainers and employees. They will walk around doing nothing but looking in the mirror, talking trash and swearing with each other.

Billed for personal training sessions for which the trainer called and canceled and yet I was billed. Despite repeated promises that the payment would be reversed, it never has been. To add insult to injury they cut a lock off my locker a few months earlier in error for which they (managers) also repeatedly promised to reimburse me for (receipt was supplied to them as per their request) which has turned into a complete joke as I remind them of this every week to no avail. Sick of looking at gum stuck to machines for months at a time too (also brought to the attention of the staff on countless occasions). I have been a member for three and half years but clearly they rather piss off a loyal customer and worry about giving freebies to attract new member than retaining the ones they have. I will be leaving asap.

I had a heart attack and the doctors have said that I can no longer do any strenuous exercise - only light walking. I have talked to LA Fitness about my trainer payments and how I cannot train for a while and would like to put them on hold until I get the go ahead from the doctor. They would not comply. My husband even spoke to several managers and they would not even give any consideration to the situation. I had every intention of returning to the gym once I was feeling better and had the go ahead. But at this point I am so disgusted with how they behaved with us that I am not going to be going back and I want people to know how the experience. My lesson is be careful what you sign up for, because they will keep taking $300 from my account regardless of the situation.

Have had an LA Fitness multi club membership now for 7, almost 8 years. I purchased personal training for 1 year starting last year (pre pregnancy) from the club on Greenfield rd. and the 60 in Mesa, AZ. I have a lot of unused sessions left (38 total) and have paid for all of them in full over $2000. Well now I'm pregnant (18 weeks along) and have had horrible morning sickness until about 1 week ago and I don't feel like using personal training sessions during pregnancy and want to use them after my baby is born. Have gone through an enormous amount of phone calls to this gym, phone calls to member services, emails to member services, and apparently the VP of personal training denies my request to extend my personal training sessions that I have paid for. They wanted me to have a doctor's note stating I am "completely unable to workout" to extend my sessions.

It is absurd that I can't cancel membership over the phone. They require me to either come into the facility to cancel, or I need to download and print and mail a cancel form. (I haven't used a stamp in years). This does not surprise me... It is this level of customer care why I am canceling and going to another, more expensive gym.

My daughter went off to college and so I went online to cancel her membership because she cannot use it anymore. The website does not allow me to cancel her account online. After calling a support number, I was told that I have to come in between the hours of 9 to 5 and talk with an associate to cancel my daughter's membership. In this day and age to not have this basic feature online is obviously done on purpose. Shame on you LA Fitness!!!

I signed up for the personal contract without noticed it was 12 months. And I told them I would love to try for a month to get me motivated as I am new to the gym too. The PT director told me I can cancel it anytime. The worst thing happened when I call to cancel for the second month. They said I have to buy out the cancelation which is $1300. When I signed the contract via electronic computer pad, nobody explain to me clearly the terms and conditions. All I heard that I can cancel my contract anytime. If they gave a clearly explanation just like when I called for cancel from the beginning, I would never signed up for any contract from them. Such a bad way to run a big business by making money from members and trapping people into a contract. Such a scam!

Conyers Georgia facility men's shower handicap bench support bar came loose from the wall. Instead of repairing they propped the support pole up on a slippery mat. I sat on the bench and crashed to the floor. As I screamed in pain and patrons rushed to my assistance two LA fitness employees ran from the area. I expected a return with help but no, they did not bother to even report to manager. I was taken to front desk where Ms. ** scanned my badge and took statements from me and witness. Two days later the statements were deleted from record. Their attorney responded with "Even if LA fitness is negligent they rely on the member agreement to not be liable". When asking a front desk clerk to get a manager she replied, "It's a waste of time. They ignore everyone injured, we have an iron clad contract and will do nothing".

I went to the gym one day and the person at the check-in desk shined the laser right into me for a long period of time. I had to go to the eye doctor and was told that I have the beginning stages of glaucoma. Basically eye damage. I have contacted LA fitness and the police about the matter hoping it would stop. What happen is they move the people out and brought in new people and they are shining the light in my eyes too with smiles on their face. I don't want to have to explain any further about how rude and inconsiderate these people can be. I feel if this goes any further my eye will never heal.

Rude, condescending manager "LA Fitness Fairwood, Renton, WA" - I've attempted to cancel my membership several times and was asked to come back a different day every time I asked as the manager was never there when I walked in and was given different working hours to come in. They finally let me sign a cancellation form and they put it on his desk with a promise that an email will be sent in 24 hours. I return 24 hours later. The manager was there. He tells me that "We don't do it that way. You'll have to mail it in. I don't have your forms". I then ask for my signed forms back as I can't just leave my personal information (PI) in limbo". He then says, "Oh I have it (lie #1) but you have a balance". I then ask what is the balance for? And he says "For the Gym membership". Which I thought was condescending as I wanted to know what time period was I being billed for.

Been a member for years. Every location I’ve been too (I travel the country for work) has been AWESOME. I just moved to Orlando and started working out the Goldenrod location. Today in the middle of my workout the assistant sales manager comes up, interrupts me and tells me I can have my gym bag on the floor. I tell him I’ll be with him after my set and he storms off like I did something to offend him.

I love the facility and enjoy my workouts there. The sub-standard customer service, however, is why I am writing this review. Over a dozen times, when checking in, the attendant behind the counter shined the laser scanner directly into my eyes just before scanning my membership card. Every time, I have asked them to please not point the scanner at my face and expose my eyes to the laser (I worked with lasers and laser safety for over thirty years). One individual, a manager there, I have asked now seven times as she continues to shine the laser into my eyes when checking in. This gross negligence continues to demonstrate not only a lack of concern for safety, but also a lack of respect and courtesy to LA Fitness members. After speaking with the General Manager about this problem (who witnessed today one of the aforementioned events) I was left with a feeling that my wishes and safety were an inconvenience.

Canceled my membership. I been a customer for 2 years, but one day at this gym crossed everything. I was recording myself for a personal vlog, suddenly the “manager” Skye ** came to me and in aggressive manner started to yell at me for my video. I told her that I recorded myself but still she forced me to delete the video. I tried to cancel my membership with another representative, but she start shouting again and told that only she can do a cancellation here. Then she proudly stated that she been a manager there for last 20 years and started to ask me: for how long do I live in the country (I have record of this discrimination). Worst customer service I had ever see.

My family come after 8 pm. I have a kid of 6 years. What to do? At the time of admission they say if kids club is closed your kid can sit at reception but not to cross gym line but now when he some time sitting there they call us off. Also when I come half an hour before closing they don't allow me swimming pool. This is not fair. They have rules but they must show some courtesy in this regard.

This company will use any and all tactic to keep getting your money monthly. Your cancellation will be lost, no record of it, and then they try to manipulate you into coming in to speak to an ops manager. This is a gross, desperate company, and I urge everyone to take your business somewhere else. These gyms are subpar at best and think they deserve to take your money after you've cancelled until you catch on and make them stop. Disgusting. Today marks my third attempt at cancellation. I will send another form in and hope that someone receives it on the other end, and then check my bank statement and see they've pulled the money anyway.

Very bad cancellation policy. In the end, you definitely have to lose a few months payment. There are many salesperson to start a membership and there is only one operational person who can cancel your membership and he has his own timings.

Do NOT sign a personal trainer contract. The trainers are not very good or knowledgeable, especially if you are an older person. The cost is $299 upfront and then $200 per month for a half hour per week. This works out to be $100 per hour. Definitely way overpriced. The scheduling of the sessions was amateurish at best. Phone calls were not returned, messages left for the trainers were either not delivered or frequently not returned. At the end of the one year contract, LA FITNESS continues to charge the $200 per month unless you call and stop the thievery.

Finally I found some time to spend to talk about LA Fitness. If you know what to do at the gym, you know that LA Fitness offers a nice size pool, hot tube, free weights and work out machines zones for a reasonable price. I was a member for around 7 years with two different plans, first one was regular yearly contract and the last one was multiclub three years contract.

Beware of signing the contracts with the trainers. There is a $200 fee for just signing and it is a yearly contract with many hidden clauses, like when it expires it automatically renews monthly at a much higher rate. The manager admittedly said a customer should be notified by email when the contract is expired, as they notify every promotional sign up by email but this was a 'corporate decision.' Mine overlapped just before I went into a frozen membership for 3 months (out of state) and they still did not alert me when I went to freeze the membership. Very, very poor customer service with constant changing of management. Stick to the basics and double read anything you sign.

Someone has been stealing a ton of free weights, barbells, and benches out of here for the past few weeks and management doing anything to replace. They need to have someone to care about this place. (She did NOTHING).

Beware. Stay away. This place is a scam. They sign you up with a personal contract. Everybody has 30 days to cancel except these guys. 3 day window otherwise you're stuck for a year. I sent in a written cancellation just like the contract said but because it wasn't received within a 3 day time window they declined it. I switched their payment to a prepaid debit card. They went in to debit a payment every couple of days. I decided I will pay it & not complain but seeing them deducting a payment every few days was ridiculous. Thank god I used a prepaid card or else my bank would have slammed me with NSF fees.

How the management cheated me out of $1940 and I got nothing in return for it. They signed me up for personal training and didn’t even give me a single session. I was calling for a month and the trainers wouldn’t answer. I stopped the credit cards payment after 4 month of getting nothing. But when we went to court the judge sided with LA Fitness because I signed their bogus contracts. They promise you the world but delivers nothing, don’t sign their contract. It’s only to protect them and screw you.

I've been a member for years and satisfied. I decided to get help from a trainer. When I inquired by sitting down with a trainer, he went through the contract. It was good I came on the 15th of the month because I could get some free sessions! He went through the pages of the contract each with long paragraphs and no time to read them. When I attempted to ask questions, he said we have to speed along or the computer will "time out" and we will have to start over. I had to initial or sign at least 6 times - ?? just to get a trainer?? I decide the next day to cancel out. The system is set up to prevent an easy cancellation process; have to show up in person, fill out a website form (not easily found), write a letter to the California office, etc. It is a year contract, if you leave early, you have to pay 50% of the annual cost. Beware.

My husband joined LA Fitness in Casa Grande, Arizona several months ago under the Silver Sneakers program. He is disabled from a stroke, requires a wheelchair and constant attendance by either myself or his in home caregiver. The three of us went on the initial tour together and one of the most important questions that we asked was about bathroom access. My husband needs help to get on and off the toilet, change clothes, etc. We were assured that would not be a problem. We were instructed to use either the women's or men's locker room bathrooms by just announcing man coming through or woman coming through. And we're also shown the family bathroom in the children's area that was wheelchair accessible.

I wanted to cancel my membership. I enrolled online with so much ease. So, thought It's going to be easy to cancel it out as well. But, guess what turns out they never let their members out that easily. You have to go to the facility and cancel. And the worst part is if you go in person, they keep giving lame reason (and every person responsible for cancellation will fall sick) until you give up and let them keep charging you. Worst cancellation process ever. It's not only about having good facilities and friends staff. It's about making the process easy for the consumers. Never joining them again.

I just received a call from LA Fitness that they could not process my payment. It was 3 months past due + charging now late fee, HELLO my account was CANCELLED over a year ago and LA fitness said it was not. It was put on a freeze and has for 1 YEAR NOW being charging me a 10.00 freeze hold fee and will NOT refund my money because I didn't bring this to their attention! Really?! No your fine staff made the error of when I canceled putting it on Freeze instead. I didn't call/bring to their attention in the past year because as I said I CANCELLED this and do not watch my credit card that by the way is CANCELLED NOW TOO for a 10.00 fee that should of NEVER been taken out monthly.

I joined LA Fitness due to convenience closer to my house. I belong to another gym at the moment. LA Fitness charges more. They claim not to have contracts. Two weeks out I decided to cancel. Did your other gym was much better less expensive and an overall better experience there. I've told LA Fitness every two weeks over the phone not to charge me anymore that I have canceled several times. Only way they allow you to cancel is if you go in and fill forms out to cancel.

I had the most unpleasant experience swimming in LA Fitness Randolph pool. A manager named Andrew has still not responded to my complaint two days later. The pH in the pool was so acidic that my eyes, skin and throat began to burn during my swim. I thought the pool water was safe. Found out it had not been tested in 2 days! 30 minutes later they still continues to allow people to swim in it. It was only after I left that I heard they closed it. I could not breathe the rest of the day without coughing. How can they pass health inspection if they don't know how to monitor their pool?

Be careful about considering this membership. Yes they have contracts, but when to signup of just talk to their sales staff they will lie to you about benefits. When you complain, it becomes apparent that the sales reps don’t work there very long or maybe they just move them to a different LA fitness. Maybe they just go back to being telemarketers.

When I signed up for membership in 03/18, I thought we would be using facility close to my office. However, I was told that the facility next to my office will be going thru repairs and will be shut down for 2-3 weeks. LA Fitness advisors wanted me to go to facility which was inconvenient to where I lived and was not close to my office. When we signed up for membership, they added an extra month's fee to the charge that we were to pay. LA Fitness said that this fee would be used to pay for your last month. I thought that this extra payment would pay the non payment of dues.

I had personal training with LA fitness and I was diagnosed with cervical cancer and had to get a hysterectomy. I have them the doctors note like they requested and they said it wasn’t good enough. Now I had to get a note saying I was permanently disabled. Are you serious? Wow and to make matters worse I had to get another surgery for my ulnar nerve which intels my bone being partly removed and my nerves moved around and I got another note. They don’t care that the doctors said I won’t be able to do anything and will not cancel my personal training membership. There is only a few months left. These people are a joke.

IF YOU CARE ABOUT YOUR HEALTH GO TO ALL REVIEWS BEFORE SIGNING UP WITH THIS GYM! Pool and jacuzzi are dirty. You will actually see solids (fecal) in the water. The chloride level causes allergy for me and my friend who went to hospital and treated by medication. The employees (salesperson-manager) are rude, immature and have no respect or any type of professionalism. This gym just steal your money without any services, care and attention to customers. This place is disgusting. I have never had such a bad experience in my life.

DO NOT USE THIS GYM!!! This gym is constantly oversold, dirty, and the management could careless about its clients. I had a personal training there, more than half of the time while I was being trained my trainer and myself were looming for open equipment to train on due to them being oversold. My trainer left and after that I was left competent hanging out in the wind. I was given appointments to training and no trainer showed up, then I told them I wanted to cancel because of the horrible service and they refused to. Stay away from this gym, they will try to get you into a contract that they cannot fulfill and once you want to cancel due to the horrible service they will try to keep you in it.

So I signed up at LA Fitness. First little bit I was thrilled with my experience. Signed up for personal training again. A month or so goes well. But then my personal trainer went on vacation. When she was suppose to get back no answer. I later find out they FIRED my personal trainer but did not inform me for over a month yet they kept charging me. I called and cancelled. Again they charge me. They never gave me the options of cancelling. I called and said, "No. Look. I am cancelling." I was still charged. This is fraud behaviour. I have cancelled everything here and put a block on my account for them. Do not go here. They are compete scammers!

5. "FREE" fitness evaluation is scam, to sell you a CONTRACT for fitness services. 6. Staff target elderly members (like me) who have belonged to gyms (like YMCA) and can spot abuse, and manipulation of fat girls and boys.

The sauna has been untouched for a week. The same trash has been in the same location. No upkeep whatsoever. They also don't monitor the activity of their members. Several times I have walked into the sauna or showers where man are engaging in sexual activity. This HAS to stop.

JUNE 29 2018, This place is a GIANT SEPTIC TANK pool and spa. You will actually see solids (fecal) in the water. The employees (salesperson-manager) are rude, immature and have No respect or any type of professionalism. They make fun of members so loud and ignorant that they don't even care for the members to hear. My wife and I have shared our concerns with them and basically, they say, "No worries. We will work with that." You turn your back and again 0.00 respect.

I was in a city for one month so I needed a gym membership for just 1 month. The closest gym was a LA fitness, I went into the office and made my intention clear (one month membership). The sales associate let me know that he was signing me up for month-to-month and I'd need to call to cancel. Fast forward, my month is over. I call the location to cancel. I'm told I need to show up in person to cancel. I demand my original sales associate who denies ever saying that. Finally, I drive to another LA fitness location just to cancel. After some tinkering with the computer, I'm told I'd need to call headquarters and that for some reason he doesn't have permission to cancel my account.

I have been trying to use my United Health Care membership to enjoy a 50% discount on my membership. L.A. Fitness is the only gym nationwide to insist on using an online form to receive this discount. I have been misdirected to 3 different websites to complete my registration and each website more frightful than the previous. I get booted off each site; my passwords are not accepted; etc. I have gone to the club and the manager could not even fill out the online forms.

If you're joining a gym for classes this is the wrong one. But most of them have a pool and a sauna. The machines are good and in good working order too. But it would be great if it had more classes that are more throughout the day.

LA fitness is competitive to the other big fitness franchises. I go to this one because it's the closest to where I live. I also like the fact that I could go to any of their facilities when they are maintaining the pool where they have aquafit exercises and jacuzzi - the reasons I go to this gym. They did offer me a reasonable price for the membership.

Age and condition of machines is very inconsistent from Club to Club. Same goes with the variety and caliber of machines. Clubs would be great if they stayed open later, especially over the weekends.

I spent over 7 years working out here and have been to most of the gyms in the Mpls/St. Paul/metro area. The biggest glaring issue for me at these places was rampant theft. I had my locker broken into at least once a year. At the LA in Mpls uptown almost every locker had streaks from hammers scraping into them from people breaking the locks. The staff plays completely aloof to any problems and feigns concern. The last theft I witnessed had me consoling a 90 year old man whose wallet had been emptied out. I was so upset I angrily confront the manager at the Inver Grove Heights location for a good 15 minutes. They have no plan or commitments to stop the issue. They just shrug it off. The old man never came back.

Guys enter sauna directly from working out without showering wearing their workout clothes and socks and are permitted to do so. Very disgusting. And just recently put a sign up that said "No Shoes" because they were actually just walking in the sauna fully clothed in some instances, some still walk in fully dressed in street garbs that they work out in as all don't use workout uniforms.

The gym is new and well equipped but there is a lack of friendliness from the staff. During the winter the temp inside was kept around 67-68F, most people wear sweaters and long pants.

After being approached by a "personal trainer" I did a lot of homework and found out they are on commission and try and trick you into training for free because it's "part of your membership". That is a lie. The 1st 20 min is a free consultation. They make you sign a contract and it costs anywhere from $240 to 600 a month! To have someone that's barely in shape show me how to do things I could teach them. Buyer beware if you cancel because you figure it out too late. It's $800 to $1200 off of whatever card you left on file.

1st - they don’t enforce the rules for the saunas. People enter saunas with their shoes & clothing on. 2nd - the charge to use multiple locations they should allow you two selections. Much more...

The equipment is kept in great working order and the locker room is clean and also in great condition. The staff is friendly and helpful too. The facilities are large and include racketball, full court basketball, swimming pool, steam room and whirlpool, two exercises rooms for classes and a special fitness training area to be used with a trainer.

My gym meets my needs although at times it is a little crowded and the racket ballers sit on the machines instead of the benches provided. But like all gyms people that sit on a machine and read their e-mail are the most annoying thing but I don't see what can be done by any gym about that.

I never had a problem with the membership, but the personal training was a disaster! In total I paid $4,000 dollars. I had an accident and broke my tailbone, so I wasn't able to use my training sessions. When I contacted LA fitness to see what my options were I was rudely surprised my options were basically none. I was told if I canceled I would have 30 days to use the training sessions I ALREADY PAID FOR!!

I like working out and keeping a tone, attractive shape. I like knowing that it weight will come off and stay off, with whatever my shape is. I like to see results, within weeks, and or months, and being notified I have reach my goal, and see it in a mirror.

LA fitness has facilities all over the Atlanta area which is very convenient for me. And all of the facilities are very nice with lots of equipment.

The Staff is non-existent. Nobody to help with machines. Staff lets people bring backpacks on to the gym floor. Jacuzzi usually needs cleaning. Nobody monitors the dressing rooms or informs ladies how be behave in a public setting. Lot of ** and ** around showing off tattoos. I am looking for another gym to workout in - something more upper class.

Great equipment. But large crowds! Also, the sauna often needs more attention than it gets. But overall you can always get a quality workout if you know what you're doing.

My partner has been members of this club for several years and I joined almost two years ago. During one of her first visits at least three years ago, she was approached by a trainer who preceded to follow her throughout the gym while making unsolicited comments which made her very uncomfortable. She asked him several times to leave her alone as she was not interested in his training. After several attempts, she finally had to raise her voice and demand that he leave her alone. As she left that day, she reported the incident to a manager. Since then, she has had no contact with the trainer other than being on the receiving end of some dirty looks. Today (several years after the initial incident), as we were leaving the gym, the same trainer verbally attacked my partner and I because she "made eye contact" with him.

I signed up for Per Training. If you wish to cancel you only have a 3 day window, not the common 30 days. I therefore went to the website to temporarily defer payments, there is no such option. You can freeze your gym membership not the personal training. If you are experiencing financial hardship, medical issue or loss of employment they will continue to bill you. LA Fitness is a scam. I highly encourage stay away from this gym. The salespeople don't care about you. After I signed up the sales guy wouldn't return my calls or text re: questions I had on my account or gym. Wham Bam Thank you Maam!

They need to paint and replace the carpet badly. The place looks old and tired. The equipment is often not functioning properly and the maintenance staff appears to always be working. I think they might need to hire a few new people.

Lucky for me I know what I'm doing at the gym. The employees there are worse than useless, they are actively non-responsive. Cleanliness is okay on at certain hours, I'm sure they just don't have the staffing to do any better. I was grandfathered in from Vision Quest and only pay $16 a month. I would not go here if I had to pay full price.

It was great to go swimming there, convenient hours. Unfortunately, it is very filthy. The showers were always full of hair with mold on the tile. The hallway leading to the pool has a strong urine smell and the floors are black with filth since they are never scrub. The Jacuzzi needs a shock treatment and like the pool needs deep cleaning. The filters to the pool are full of mold. It is very common to see members in the pool with their regular clothes instead of a swimsuits.

Nasty manager but nice staff. Gym is nicest I’ve been to but no good extra classes & times. Gym threatens to charge $10/mo for towels to seniors who’s membership is covered by Medicare insurance.

I have been a member at the LA Fitness gym here in Houston Medical Center for about two years. Great facility, exceptionally clean, very helpful staff. The sales department - honest, upfront (especially Jeanne). I have a fantastic trainer, there are a number of great ones, Marcus exceeds most. I highly recommend this particular gym.

LA Fitness makes it very difficult to cancel a membership. If you search in their search box on their website everything comes up "Invalid". When I called they said I needed to come in and talk with the Operations Manager, I'm sure for a high pressure retention discussion. When I did finally find cancellation instructions on their website, the location of the link to download a cancellation form did not exist.

Upon joining LA Fitness with two other family members 2 months ago, we received the high pressure sales pitch for the services of a personal trainer. We discussed that it would probably be a good idea to have someone help us out during the first couple of months to make sure we knew how to properly use the equipment so we could make the best use of our time. The sales person was quick to agree and said they would get us signed up. I was then directed to sign a little small signature screen and was told that by signing the electronic pad I would be agreeing to the training we had just spoke about. In hindsight, I was stupid to trust them, but we were excited to get started, so I gave them my credit card information and signed the little screen. We have been very happy with our trainer, but we are ready now to go solo.

I recently attained a pass for LA Fitness and as it expired I decided to join. However, I had trouble with my debit card so I wasn't able to complete the process. The manager told me to go ahead with my workout then finish the transaction. I was in the sauna about 10-15 minutes and noticed my skin started to feel like needles were sticking in me. It was if I was being boiled. I left out and when I took my clothes off my arms were really hot and I had red spots everywhere. I felt nauseous and light headed. The sauna was above 192 degrees but the outside informational says 180 degrees. I informed the front desk and left. The doctor said I had heat exhaustion and could have had a heat stroke. Advised me not to go back until the temperature is correct. I contacted LA Fitness and to my surprise they said that their sauna is fine. This company cares nothing about its guest. Will not return.

LA fitness has to be the most unprofessional job I ever tried to apply for. I was told to be at the interview by 1 pm so I arrived at 12:45 and they had me waiting for 45 mins before anyone greeted me or asked what I was there for, so I got up and told management, "Please don't forget about me" and still had to wait 30 mins after that for the interview.

04/18/18 I just signed up at one of your LA fitness locations (do note even have a id number I am so new). To say this was an underwhelming experience would be an understatement. There was one person at the desk and she was doing very well with a customer that was unhappy. When she found out that I needed to sign up she called someone over who helped me sign up. The annoyed customer started talking with him. I was finally signed up and I had the feeling he was going to walk away. I asked, "Can I hire a trainer on a case to case basis."

Wanted to spread some awareness on LA Fitness Scam! My brother & I recently signed up for services with LA Fitness & was charged $208.98 for Signup (which seems reasonable I guess). We were then talked into getting a Personal Trainer service. As we were discussing numbers on a piece of paper we were told the package would include a full year of training, 2 times a week for 30 min each session and would be charged $419. I agreed for that price I would sign up for those services. Among signup, the contract was summarized to us & I was asked to sign on an electronic signature platform. May I point out, the sales rep never once mentioned “monthly prices” or a cancellation policy therefore we assumed it would be the same as the normal membership policy which we were told we could cancel at anytime.

LA Fitness, Miracle Mile, Los Angeles: I have been a proud, loyal and outstanding member of LA Fitness! They have gyms all over the United States and even in Canada, my home country and they just keep on expanding! I am featuring Carolyn who is one of their experienced Pilates Instructors. Her classes are excellent and she has an incredible background in music publishing as well! She is an amazing person with quite a bit of talent and if you like Pilates, then please be sure to participate in one of her upcoming classes at LA Fitness in Miracle Mile, Los Angeles, California. I want to personally Thank Carolyn for the time that she took out off her day to make my Youtube Video with ME back on Monday, April 9, 2018.

My locker was broken into. Went to front desk. Front desk contacted police. Police arrived and met with myself and front desk at the entrance. Management is also located at the entrance. No one... NO ONE from their management department came over to inquire why the police were on scene. A customer could have been dead or injured for all they knew. This was the Brooklyn Center Location. I met with the building manager the following day and to his defense, he was not there. Nevertheless, no one else from that department had the skills or knowledge or morals to inquire about customer safety. Manager told me his manager would contact me. I got the case number from police and have been waiting for one week. Once again, no one has called. Case # **.

I sign up for LA fitness and due to some reason I try to cancel after 3/4 months and called them. They pick up call and when I explain situations they put me hold for 10/15 min no response. Try to talk with front staff at store they said, "Manager is not here," like 3 time when I am at store. And finally trying 1 months I meet a manager; one of the rudest person seen. Try to talk about situations. He is like, “You have to pay more 100$ cause we can’t cancel before 6 months.” Paid 100$ plus for 4 months club and personal training of 25 min session of 4 times. A month’s terrible experience and worse assistant.

These people are scam artists interested in nothing more than your credit card. Once they have it, they do not want to help you with anything. ANYTHING. If you call them, you will be transferred without warning to their corporate office if they don't feel like helping you. Then they'll tell you to get help from the local club. It's a vicious cycle. The managers that are supposed to assist "fix" everything are never present.

Out of my personal experience they took their monthly payments for so many months and did not even answer my calls and messages to book an appointment for my sessions. I ended up frustrated and canceled everything I had with them. I would never trust or pay for any personal trainer again.

Yesterday after my workout I returned to the gym locker room to find my lock had been cut and my belongings (including wallet with cash, credit cards, ID, cell phone and keys) unsecured. I went to the front desk and spoke to Mike who said he was the gym manager. He told me that he cut the lock by mistake. I asked him why he just left my belongings unsecured. He said he was going to put a note on my locker, but didn’t explain why he just left my things. He was less than apologetic, and I asked to talk to his supervisor. He wrote a number down and handed it to me. I called the number which turned out to be a call center in California. I have made several phone call and sent emails to the LA Fitness and have gotten the runaround or no response at all. Very poor management and customer service.

The gym itself and the equipment is good but the problem with this LA Fitness location is the management. I set up an appointment with the fitness manager to see about getting glute/leg workouts and a few sessions to run me through the workouts. LA Fitness doesn’t offer anything other than a 6 month commitment and I don’t need that much personal training as I’ve been lifting for years. Since no options fit my needs the manager and I decided that we’d trade me doing her lashes (lash extensions) in exchange for a few PT sessions and workouts. (Which is usually grounds for instant termination if an employee does this especially a PT manager.) I then fulfilled my part of the agreement and gave her a full set of lash extensions and I got 2 PT sessions with her.

Very dissatisfied with televisions on Fox News. A neutral station such as CNN or NBC or ABC would be fine but I do not enjoy listening to propaganda as I work out and I will not renew membership. I asked them to turn station and they would not. I complained to corporate office and I kid called back having done no research and said they do not control television stations. The facility is not clean and this just pushed me out the door after 23 of fitness membership at Bally then LA Fitness I can do better.

Husband with the membership went in October to the front desk to show dates of his upcoming deployment. He was told billing would not happen November and his account would be on hold. November called when the first monthly payment went in... told it would be refunded. December same issue. January again... & this time asked if I should go in with his orders. February AGAIN!! Today, I get an alert they are doing it again. Right now!! 5 months and he is truly deployed!!

If I could give LA Fitness zero stars I would. First of all, WAY TOO PUSHY for signing contracts. I know they love that money but their approach doesn’t give people time to think. I’m sure that’s what they’re going for but they’ll keep ending up with people like me, who are pissed off and telling everyone how awful they are. Trainer canceled on me multiple times, which is whatever but he seemed to be one of the only trainers there, and always had a packed schedule (so it was hard to have any options). When I told him I was canceling due to financial reasons and school starting up, he said, “So you’re giving up your fitness goals for school?” Yeah, I am because I work 1.5 hours away from home full time and I’m in school full time. I don’t have time anymore for the training. I also can’t afford it as I’m financially independent. School is expensive.

I recently tried to purchase a gift card on the LA Fitness website. After inputting all of my information I clicked submit and it generated a response telling me it could not process my request at this time. I thought no big deal, when I leave work today I will just stop on my way home and grab one because it is so close to my home. Looked at my bank account and they took the $200. Called up to the specific location and I was told I had to call corporate. Called corporate, they aren't open until Monday. Fine. Waited until Monday, was then told by Jason that it was an internal affairs issue and I HAD TO EMAIL THEM. Now at this point I am beyond irate. This is a birthday present for my boyfriend and his birthday is 10 days away. I email "internal affairs" and waited 2 hours for no response.

I bought LA Fitness membership through an email special offer in December 2017 and once try to go over there but the guy would not let me in as I did not download their app on my phone. I was told that they are paperless company and don't even issue membership cards anymore. After a year without having used the club I tried to cancel it. The website tells you to print the form and mail it. I did that but kept on getting billed to my AMEX on record. Later I went to the club and was told that there is no manager in the club so I have to mail the printed form I had already mailed. So I mailed it again in December 2017.

I signed my husband up for LA Fitness Leesburg linked to my account. He decided to never use it. Never went there to add his signature or to take the picture. So instead of canceling him, I tried to switch his name for my mother's. You would think they would rather have a client instead of a cancellation, right? But no! They tried to charge me more $80.00 for it! I guess that's how they really make money... The year fees and the two month's prior pay! It's a business that don't really care about the customers. I ended up canceling everything, including my membership. Was advised by a previous client to cancel my credit card as well and request a new one. It seems they usually keep charging you after the cancellation. Be careful with them.

I cancelled my membership with LA fitness. They continue to charge my credit card. I put a stop on my credit card. Now I am getting calls 2-4 times a day, Saturday at 9am from people all over the country trying to get me to pay my membership. Do not ever give LA fitness your credit card. Or they will just keep charging it!!!

I have had a membership with LA Fitness in the metro, and greater Atlanta, GA. for twenty years and I have referred well over 50 plus people, here and around the country, that also became members to this fitness center chain. Understandably this Club Chain has made $$$ thousands of dollars off of me and my referrals, and in spite of the fact that most of the clubs are not kept clean and equipment occasionally is not in function we still supported the chain with our dollars and our attendance. However, within the past 10 years I along with some of my other workout partners have experienced harassment at the hands of the staff, trainers and managers of various chains and we've been flagged as training, or should we say assisting, coaching and helping each other thru our workouts...

Buyer beware of the fitness monthly membership charges. We were told a 6-month contract and they signed us up for a 12-month contract. My fiance is deaf. I talked to Mike and he assured me it would be no problem to cancel. 6 months later it's $500 to cancel. No exceptions by everywhere. They are a scam operation only wanting monthly payments. Don't care about the customer. Took me three weeks just to get a callback. Calling every day for 3 weeks. Very very unprofessional.

Be aware. Be very aware. I was offered a phony 2 month program because I told them I couldn't afford a year of training. I was told this isn't something we normally do. I was inadvertently tricked into signing for a year. I didn't realize it because I trusted them. In good faith, they refused to fix it because I signed the contract. The trainer who signed me up said he would never offer a 2 month program. I was shocked that he denied that they offered me a special 2 month, 10 session agreement because I trusted him. Be careful when you sign up for personal training. They get a commission for signing you up for personal training. Read the entire contract before confirming it. I finally got hold of a Corporate Officer in California. She re-negotiated the terms of the contract, but I don't think I want to go back to that gym. I'm sure Karma and God will take care of them.

Anyone who has an LA Fitness Membership be warned. They are running a personal training scam and will try to get you to pay month to month. But they actually are signing you up for a year. @LAFitness #LAFitnessLifestyle CORPORATE DIDN'T HELP AT ALL!!! WORST CUSTOMER SERVICE.

My boyfriend has been a loyal member of LA Fitness off and on for the past 10 years. He loved playing basketball, lifting weights, bringing friends to work out with him. He never had anything bad to say about the gym. So, being a former member of LA Fitness, I didn't hesitate to sign up again with him. They even offered me a reduced rate each month, ($5 less), if I added on to his membership. Signing the contract was a breeze, not much was explained, the representative shook our hands and walked away with the commission from the sale.

I had a horrible experience at LA Fitness recently being accused of constantly leaving weights on machines, which is a complete LIE! The district manager who was working out with these liars asked for my barcode and I refused because I knew these guys he deals with are jerks! Not too long ago one of their machines malfunctioned while I was squatting 500 lbs. and I had to get from underneath the machine quickly because I could have been seriously hurt. The manager response was everybody signs a liability waiver so it's not our fault. He was effectively saying it's not their job to ensure their machine are always working properly before members use them. This is what he is saying is the LA Fitness way!

Manager and front desk were quite unprofessional. To preface this. I had a guest from out of the country visiting and she was excited to see what a good well-kept gym experience was like. She has no state ID and only her passport. Her visit would last about 9 days since she was visiting for the week. She had been to the US before and I took her to an LA fitness once and paid the $15.00 day fee. She enjoyed her time and later the representative said if she was going to stay longer in order to not pay the $15.00 fee she can sign up for a 2 week trial.

LA Fitness Columbus, OH, Polaris - I signed up for personal training under the impression I pay 160 dollars total, including monthly membership. I found out later I still owe membership fees as well. As soon as I found out I went to management, told them I couldn't afford 210 a month for gym. I wanted to cancel the contract since I was misled thinking my fee was 160 dollars. I also wanted reimbursed for the 160 dollars plus the 100 dollars I paid for training I didn't receive. I was told it was cancelled, needed to wait for phone call, they would reimburse me. I never received a phone call. Kept calling LA Fitness daily, didn't get a phone call. Management kept telling me I had to wait for this particular person to call me. He kept avoiding my calls.

I was so happy before attending LA fitness and make membership with you all, but unfortunately I got treated badly, first of all the guy who sit with us to create our membership told us we can have our money back within a week including the enrollment fees if we change our mind, second they never mentioned that the private trainers has to be different enrollment fees (they should mention that) so we changed our mind after 5 days but we been told that it’s only 3 days from the enrollment day to get our money back and now we cannot, so I think it’s rip-off business when they lie to customers and after paid almost $300 I lose it in less than a week.

Today morning, I was at the gym and working out. I went to grab for a kettlebell to use for 5 minutes as I do commonly. The kettlebell was staying in the rack of the personal training area and nobody was using it. The trainer 'Kingsley **' has approached to me and the first thing he said was 'leave it, you cant use it', which can be okay even though it was definitely not a good way to approach a client at gym. Normal people usually starts with ‘hi’ or ‘excuse me’

I have been a member of LA Fitness for 3 years and very dissatisfied with how the management treated me and how my complaint was handled. Recently the staff there in East Brunswick cut my lock and without notice discarded all of my items. I understand the policy that items will be removed but discarded without allowing me to claim my items within a day?

Cancelling my membership after being a long time LA Fitness member and not looking back. LA Fitness does not give a crap about their customers!! Crazy Power Circuit instructor puts signs on the door saying not to go in during class but not supposed to if members just go get what they need quietly without bothering nobody. Then holds her stupid signs while going through the stairs screaming at me plus while I am stretching and members look at her how can she be so rude to a customer plus say they have seen her acting that way in the past.

LA Fitness' membership cancelation process is archaic to say the least. You have to log in to their site, print a cancelation form, fill the form, and finally mail it to their offices in CA. WTF? The first time I did this I managed to cancel my membership without a problem. I then re-registered at the end of March 2017 and canceled again towards the end of July 2017 because I was traveling and would be away for over a year, however, LA Fitness has been charging me $35.99 for the past 5 months that I have been away.

Deplorable conditions and total disrespect by the managing staff in LA Fitness El Camino Shopping Center Oceanside, CA. I made a couple of complaints about the cleanliness or lack thereof of the facility and the harassment began most of which I ignored; because I have a high tolerance for persecution. The last straw was when on January 2nd I noticed a man walk through the female dressing area just when I was about to disrobe. Well, I thought perhaps he had taken a wrong turn; but then the same man did the same thing on January 6th just as I was again about to disrobe.

I went to gym to cancel membership. They said I could only cancel when a certain person was there, so I went back to the gym during their work hours. They then told me he wasn't there, but that I could call and it was "literally a two minute process" over the phone. When I called, they told me that the only way I could cancel was to come to the gym. When I told them I had done so several times, they said they would email me. The email stated that the only way a membership could be cancelled was by physically mailing a form to the corporate office. There is a different answer each time I try to cancel, and it has been over a week. Can't imagine how long a physical form will take to get there, or how many times it will be lost.

Hi, My name is Raja. I have joined LA Fitness just 3 months back and trainer in LA Fitness, Frisco, TX pulled me in personal training sessions. I was impressed with his treatment and behavior and inclined to take personal training sessions. After two free sessions, he made me to sign electronically without sharing the physical copy of the contract. I clearly told him that I do commute between Maryland and Frisco and stay in Maryland for two weeks every month. I also told him that I will take personal training sessions only in Frisco center and my I opted for 2 sessions a week. So my stay in Frisco every month is for two weeks and sessions I have opted are 4 per month. But he put me on 8 sessions per month. When I have received my bill for 500USd, I immediately went to LA fitness center in Frisco and raised my concern. He said it was a mistake and he will get this rectified speaking to his operations manager.

LA Fitness Windermere, Orlando FL. In July 2017, face to face in the venue, I asked for the account for my wife and I to be frozen as we would be traveling. When I checked my bank statement, they had only frozen 50% of the account so were still charging full amount for my wife. When we returned I pointed this out and they said they would make a note on the account, and next time I was in during business hours it would be rectified. "Don't worry sir it will be no problem." My wife called them during working hours but got an ansaphone message and left a message with the same detail and could someone call her back - no-one ever did.

Let me start by saying the gym itself is awesome, yoga classes are amazing, the other classes are great, and the personal trainer I had was phenomenal. But, the personal training is extremely over-priced and the contracts are LENGTHY and there are certain locations that even if your regular trainer meets you there they charge additional fees to be trained?!? Furthermore, unfortunately I sustained a neck injury (Not at the gym) and was placed on strict physical restrictions and might need surgery. It was very challenging to cancel the training contract and it took multiple phone calls and emails to different people all the way up to the corporate office and in the meantime training sessions still accrued that I could never use.

LA Fitness Vega Blvd Location - I've been a member since 2014, almost 3 years. They always have their swimming pool/ hot tub under maintenance early Sunday so no one can use these facilities, and no cleaning / janitorial staff on Sundays, or they leave earlier, the washrooms and the other facilities are so dirty. They should have their operating days Monday to Saturday only, I canceled the membership, I had enough.

LA Fitness, Beverly Hills, California Wednesday, December 6, 2017. This particular club is one of their Signature Clubs which offers many amenities such as Towels, Soap, Shampoo, Conditioner, etc. Their clubs are often a lot larger as well and they have plenty of Free Weights, Bikes, Classes, etc. to suit Your Needs. If You live or work in the Beverly Hills area, then please be sure to join LA Fitness. You Can't Go Wrong With Your Health! Thank you.

I worked out a full year with LA Fitness, and I did have personal trainings. Actually all clubs are making lots of money from members who have personal trainings. I understand that and I had a nice times with my trainers in LA Fitness, even though both of them left and told me they would find a better place than LA Fitness to work. However, I gave 1 star and decided not to work with LA Fitness ever again, not because of the trainers, not because of the facilities, I gave 1 star because of the poor membership services and 2,000 dollars I lost here.

Please save yourself the time and money and DO NOT sign up for personal training. To save face I won't name names but they put on this persona that they are really in it to help you and further your goals but really when the time comes for renewals, cancellations, etc. they clearly don't care about you other than squeezing all they can out of you and getting in their numbers. It's a horrible game preying on the vulnerable. I was so excited and had high hopes for personal training at LA fitness but could not have been more disappointed with my experience. There are so many other superior options not to mention more affordable - please don't fall into this awful trap!

Worst experience ever. Tried to get a guest pass for my brother because we were thinking of getting him a membership and it was the hardest thing to do and didn’t even get a guest pass. Then when I tried talking to a manager they gave me the hardest time with that too. It’s like they didn’t wanna help me at all. Worst experience ever. Going to cancel my membership and switch gyms.

I signed up a 1 year personal trainer contract. My first training (after several years no sport) ended with me not able to walk for 2 weeks due to strain and heavy sore. No advice of stretching before and after... After 10 month I did let them know I don't want to extend my membership. From this moment I was not greeted anymore from the staff where they check the membership card when you enter (not from the trainers). The best part is - I don't have online access anymore to book my trainings even if I'm still a paying customer since my account has now the "cancel" status. It's just insane how people at this firm treat customer when they know they don't get any more money. Maybe they should hire capable IT people. We are living in the 21st century... and I know this is manageable. Since I read the reviews here I'm curious if they try to charge my card in the future... I would not wonder.

LA Fitness Hilltop, Kingstowne Alexandria, VA - Well here we go again. I reported this issue to the Fairfax County authorities because it is a public health concern. November 11 NO HOT WATER in the lavatory or showers. It has been that way for "several days" according to the staff. I reported this last year about the same time, when temperatures dropped below freezing. You think maybe the staff did NOTHING to prevent water pipes freezing? Or perhaps it is the utility room constantly alarming (continuous beeping) that I hear almost every time I visit this gym. Oh, and to add insult to injury, the constantly playing audio loop in the club tells us to "check out our juice bar for a refreshing smoothie"... Well, there is NO JUICE BAR. Are these clowns asleep at the wheel or what?

I have been a member since early '17. I have only kept the membership because of convenience sake. The equipment, including the air conditioner (this is in South Florida where it's a zillion degrees in the summer) are often broken. There was a smash and grab last week in the parking lot where multiple cars were broken into and had items stolen and they couldn't even be bothered to clean the glass up in the parking lot (days later it was still everywhere). It's a rarity if there are paper towels in any of the dispensers and often no sanitizer. Most of the staff have a nonchalant attitude and barely speak when you enter or leave the gym.

If you're just looking for a gym to work out at (you have your own routine, know what you want to do, etc.), then this place isn't too bad - aside from the fact that they make the cancellation process unnecessarily difficult for working professionals and that they seem to take forever to replace broken equipment. Now the Personal Training (a.k.a. Pro Results) is a whole other story...

They charge my bank account every month. No matter how many times I call, Email, or mail cancellation letters, they continue to charge my card. Only after filing a complaint with the Better Business Bureau did they accept the fact they were at fault. They contacted me and offered to pay back one year of the fraudulent charges to my card. TOO LATE. I’m contacting a lawyer and suing this company. They will pay dearly in court costs and damages. Their bank account will feel the pain their customers feel each month when they rip them off.

I was told when we joined it was month-to-month and we could cancel anytime. I emailed them to cancel, and was told to go online and print out the cancellation form and hand deliver it. I did that, or at least I tried. I went into LA Fitness to cancel and was told I had to mail the form. I told them that in an email, I was told it would be quicker to go in person to cancel. Then they changed their story, and said I would have to come back between 9-5 because only one person was authorized to cancel the membership and they weren't there. I explained to them I work from 8-5 and couldn't come in between those hours. What a deceptive practice to make it SO hard to cancel a month-to-month membership. Shame on LA Fitness.

LA fitness is a gym that will do anything to get you to sign a long term contract with horrible penalties if you find you cannot go to the gym or simply cannot afford it. They will not offer month to month for personal training which so many other gyms do. Shop around, find a gym that gives you easy month to month sign up, no penalty cancellations, deferment of sessions if you have to take a break and will not charge you initiation fees or sign up fees which are ridiculous! 24 hour fitness is a much better option. BUYER BEWARE with an LA Fitness personal training contract.

I started going to the club because they had a pool. When you first sign up they give you a free lesson with a personal trainer. What they do not tell you is that if you move and want to cancel, they will drag it out and try to take as much money from you as possible. You hear one thing from the club and then another thing from billing. So after you talk to your former personal trainer, and think the matter is resolved you get charged again and again. Sure the club is alright, but whatever you do, do not sign for a personal trainer.

I'm sitting here in tears!!! They trick you into signing contract and won't cancel it for nothing. They somehow get all my new card numbers and I can't do it anymore. I need someone's help. I am drowning. They've taken over 2000 dollars from me and I've only went there for 3 weeks. Can someone please help me? This gym is the worst customer service I've ever seen.

I had to cancel my debit card to stop LA Fitness from charging my debit card. Well the saga continues. They call daily. Once they realize we have no interest in their gym, they say, "Well, you owe a late fee." When we introduce our attorney Mr. **, they are kind enough to refund late fee, but they call the next day. This company is a complete joke and I question anyone's sanity that chooses to do business with them. P. S. The funny thing is that we have gone to this gym for years. It use to be 24 hour Fitness. We would cancel, then a year so later, we would go back. An apocalypse couldn't make me take shelter there, now.

My 12-year-old son and I entered the basketball court and sat waiting for the current full court game to be played. While my son and I waited patiently for the game to end obeying etiquette rules, another player entered court after my son and I and he waited as well for game to be over. Once it ended he obviously had some friends on the court and the guy that went in after us grabbed four of the losers and they began running full court without my son and I given a chance to play. I let them know that I wasn't okay and that I'm on now these other four guys just played. They said I didn't call next and said I got next game. I stayed on court and shot without moving as they ran up and down court. The one player took stopped the game and took my ball and throwing it into gym workout area. I went to manager and was told multiple lies.

As a pregnant woman who is expecting in a few weeks, and someone who requires her membership frozen due to medical reasons for 2 months, I am extremely appalled by the policy of freezing a membership with a $10 monthly fee despite medical necessity to freeze my membership. Not only is this completely absurd, but this should not be legal for a company to require a member to pay a fee despite medical restrictions provided by a physician. The staff that works at the LA Fitness my husband and I attend has a very high turnover rate, which does not help when trying to refer to things that were told when you signed up several months ago. I would not recommend anyone have a membership at any LA fitness because of their horrible policies and their corporate workers who are extremely unsympathetic to their loyal customers' situations.

I'm LA Fitness member since 2003. I had issue with LA fitness in Pasadena California. My issue in September 2016 I enroll in training for one year and it was ten sessions a month for 300 dollars first issue was the manager over there name Joe told me that each session is 45 minute end up to be 25 minutes. I did ask the trainer. He said it's 30 minutes. I told him Joe said 45 minutes. He shakes his head and didn't say anything. First 2 months everything was ok besides the 25 minutes.

This review is for Frisco Dallas North Tollway location. I would call them cheat as they change their statements every day when it comes to enrollment. Pls be very careful in dealing with them especially when you enroll and make your first payment. I will be contesting on the basis of false advertising.

I received an email advising me my membership was up for renewal and I was required to give 60 day's notice to cancel my membership. I called to cancel but was advised that I had to come in M - F between 9 - 5. Funny, I was able to sign up any time of day, but had to come in during business hours to cancel. What if I was unable to during those times and hours, I was told I had to come in only during that time to cancel. I went in to cancel and was told I would receive an e-mail confirmation my cancellation. I had to go back in two more times to finally receive the e-mail that confirmed that I cancelled my membership. I was told that I would not have any other charges charged to my account as of August.

I signed up my 15 year old son with a personal trainer at LA Fitness. I needed for someone to coach him during workouts and get him to get the most out of his time at the gym. The staff was so friendly when we went for our free first session. So I signed up for twice a week at a whopping cost of $250 per month. Soon after my son joined the football team at school and got his ankle crushed during a play. I tried to explain to LA Fitness that he could not workout for a while and they could have cared less. They started quoting Attorney General of Georgia Law to me and said there was no way out of my contract because I had signed my life away. I called Corporate in LA and they were even bigger jerks. And the nice trainer that my son boned with and was looking forward to working with left after a month.

All they are looking is ripping off money from customers. They don't care about the customers' satisfaction. I joined LA fitness at Normal/Bloomington, IL facility. Just after 1.5 months of joining I had to move to Albany, NY all of a sudden. I went to inquire if they have a facility at Albany, NY, which they didn't. While signing up for membership, I paid for 2 months in advance and was told if some unforeseen circumstances comes (the employee specifically mentioned - such as moving to a city where there is no facility), we will refund you the last month money if the month's billing has not started. I agreed and paid for 2 months in advance.

I experienced a high level of unprofessional, antagonistic and boorish behavior from Loren ** - Manager Indianapolis-Shore Drive location. Loren ** was overly aggressive with her delivery with the intent of making my experience very uncomfortable among club members. Please note: LA Fitness Our best resource is the team of people who warmly greet you. The managers are dedicated to making the fitness experience an exception one. Loren ** provided just the opposite. Sincerely, Extremely Dissatisfied Member.

This locker room is never kept up. The showers have clumps of hair on the shower floors, broken tile, baby powder spilled all over the benches. The shower curtains have mold on them. For a gym that charges 30.00-40.00 per month to be a member should really look at fixing these things and have better up keep.

I know it used to be really common for gyms to have you sign a one year or two year contract and then not let you out of it when you wanted to cancel. The last couple of gyms I have been a member at, have not given me this issue, but LA Fitness did. I emailed them last month to cancel my membership and they sent me a confirmation email. Unfortunately, I didn't see that the final billing date they listed was July of next year, not this year, until I called to find out why it was still being taken out of my account. I asked them how much sense it makes for me to cancel the membership but still keep paying for it... I might as well have kept it, and they should have made it clear to me that I would still continue to be charged. They stated I could do a "buyout" for $105, which I will be doing since it's cheaper than paying for another full year, but I told them I was also going to make sure everyone knows to NEVER sign a contract with them!!!!

I went in to cancel my membership at the LA Fitness desk and was not informed about the cancellation procedure nor was I given any form of receipt. The employee at the desk simply told me that everything was fine and that the membership was canceled. I found out that LA Fitness failed to cancel my membership and has been charging my credit card for one year and refuse to give me a refund. Customer services reassured me that they would look into the problem and call me back with updates. They never called back and when I called they said that they still would not refund me. Do not recommend this gym for anyone, you will get ripped off big time.

I believe there is two sides to every story. So that being said let me start with the positive. Clifton LA Fitness there was 2 class instructors that were Awesome April and Shannon. Classes were challenging and fun and they taught them well. The negative. If you like basketball forget it. Courts always packed and no one there to organize playing time. Better off going to a park. Facilities at times disguising. Machine broke for months and some looked like they were never clean, same with locker rooms. And Never I repeat Never sign up for personal trainer it's a waste of money. They promise you things at initial interview and don't deliver or follow up.

Recently, I brought a friend to go swimming when Will informed me in a very authoritarian, paternalistic voice that I could not bring her in without her providing him with a passport. I also said I had been told I would be paying only $5 for her visit. Will then informed me that wasn't the case - that the charge was $15. I was willing to pay this but we didn't bring in any ID except for my membership card. You would think that I could have been told in a nice voice that this time he would make an exception and let us in but going forward my friend, visiting from Switzerland, would have to bring her ID in. Oh... No flexibility there. Additionally, in the past I have asked for help with how a particular machine was operated correctly and told that I would have to do a special program at $99. Just to see how to properly use the equipment? If you can... go somewhere else! Who needs that to relax...

Do NOT sign any type of agreements with LA fitness. I signed up for personal training and made it very clear that I only wanted a 6mo agreement. The document I signed had the exact number of sessions and a Total Cost so I thought I was fine. Nope. I noticed I had a charge on my card for two additional months and when I called LA fitness they said the agreement I signed has to be verbally cancelled or they continue to charge you. I was NEVER told this when I signed the agreement and their response is "tough." So I'm out almost $500 for nothing. I immediately cancelled my membership to the club and even that was not easy.

I have been a Bally/LA Fitness customer for over 30 years and I cannot recall when I have been so disappointed in overall maintenance of a gym facility. I can see from the number of complaints online that neither Louis Welch or William Horner take pride in ensuring their facilities provide a clean and healthy workout environment for their guests. I verbally complained to staff person behind the desk about my concerns which are not new but ongoing and his answer was it is an "older" facility which I find a totally unacceptable. This week there are 10 machines scheduled for maintenance. On an average week there are always 2 - 4 down for repair. The carpet in the workout room is filthy and I would think unhealthy for any member to lay down and touch the floor. Word was when LA Fitness took over from Ballys' they were going to make a number of improvements, replacing carpet for one, but that still has not happened.

LA Fitness makes it ridiculously easy to create and account/sign-up for membership online. However, when you want to close your account, they make so incredibly difficult (it's blatant harassment). My cc was used in fraud so cc company issued new card, and I seized the opportunity - instead of providing LA Fitness with a new cc number - to inform them I was closing my account. They took no action, rather in the span of a 2-3 days over Memorial weekend - proceeded to leave at least 6+ voicemails on my phone about how they've been unable to charge my monthly fee, and I need to call them and update payment records quickly to avoid a late fee. Upon return from holiday, I returned at least one of those call and reiterated my interest in closing my account, and advised I would sent them a check for the last month (although I believe they collect that up front when you sign-up).

This company shows ZERO appreciation/respect for clients, especially when you seek to terminate your gym membership. Don't waste your money! LA fitness will make you pay in advance even if you will not use the gym in the future! This company makes it outrageously hard to cancel, giving you only two options: mail a certified letter or go in person to one of their locations and have an operations manager cancel your membership, if you are lucky enough to find one at the location when you go. Suffice it to say, you can save yourself hundreds of dollars and your precious time by steering away from this consumer-abusive company.

I have been use this LA fitness facility at 3200 Grapevine Mills Pkwy, Grapevine, TX 76051. I normally swimming after work in that gym. One day, I saw this woman who wear a tennis shoes and walking in the pool. I told her that she shouldn't wear that shoes and walking in the pool. She told me that she bought that shoes just for pool using. I went to front desk and complained to the gym staff who was working in that facility. She told me that is pool shoes, she can use it in the swimming pool.

I was already a member of LA Fitness Club and moved to a different location. Hence visited the club near my new apartment to inquire about changing my membership. I was required to pay $15 more for this club than what I was paying at the old club, so I've decided to continue to go the old club although it is only 3 miles away from my new home. Then the new club manager called me on my cell and after a prolonged conversation, I've agreed to buy the annual membership with an exception of membership for me and my wife for $504 at two different clubs since my wife is about to move to a different state. He has processed my membership immediately over the phone and we were asked to take picture and collect the contract the next day.

I've been a member of LA Fitness for a year and a half since discontinuing my membership from another popular gym. Out of the many times I've come to this gym I've never ever had an experience like today's. I brought a guest for the first time and will never attempt to bring anyone here again! I was told that in order for her to work out she had to pay $15 for the day because my account doesn't have guest membership privileges and that was ok, I was gonna do it. The turnoff was how RUDE I was given this information by the young man at the front desk (who clearly should not have been there). He had very poor customer service skills! He acted like he was angry at something because he couldn't look me in the eye as he spoke.

My husband and son have been members of LA Fitness for many years. I joined on March 22, 2017. We asked them when I joined if the monthly fee of $32.46 would go up. They said no that all I had to do was pay an initial fee of $91.99. We asked again to check before we joined and they reassured us that the fee would stay the same. I was looking over our bank statement and noticed that LA Fitness was taking our $32.46 twice in the month. We called and were informed that that fee was for me. This is such poor representation and service. They mislead us and have had 4 months worth of charges taken out without our consent. My husband canceled my membership and my son's just now. I feel so taken by them and will make sure I let others know of their poor service and misrepresentation. My husband is still a member but we are looking into other options.

I had a really inconvenient experience in LA Fitness in Coconut Creek, FL. There is a guy working there, Ahmad **, he is a sales manager and I had two really inconvenient experiences with this guy. I decided to make some investment in my health, and I was looking for a gym, so when I was doing my registration in the LA Fitness unit mentioned, I was not so sure if my wife would participate with me in the gym. Trying to convince me, he said that I could assign my wife, paying a $150 registration fee for a family subscription, and if she decided not to come, that he would give me one week to change from family to personal subscription, giving me a refund of the balance.

I signed up for a 6 month personal training package and was not satisfied after one session. I did not receive a physical copy of the contract that says I only have a 3 day window to cancel. I cancelled within 7 days and they are trying to hold me to 6 months of services that were not rendered due to dissatisfaction. I sent them by certified mail my membership cancellation and my personal training package cancellation. They continued to charge my account during the dispute process so I cancelled my credit card. They are notorious for recurring charges even after cancelling. This is by far the worst experience I have ever had with a gym!! BUYER BEWARE!!

I called customer care as well as stop by at location. They were not willing to cancel my membership. They were just postponing my dates to charge me additional month. One of the answer I got that Manager suppose to have 3 hrs lunch. That was rude. I also used Planet Fitness before and they have very straightforward cancellation policy. That is I really like it.

I canceled my membership with LA Fitness, they took 151.62 out of my checking account without my permission. It was within the legal guidelines. They told me that I did not have to pay any dues until July and that would 25.00. Well today they took 151.62. Upon calling them, they told me it was not within the date of cancellation. So you tell me — If they tell you that you do not have to pay until July, but they still take out of the due plus more, what would you do? Never again!!! Being unemployed that money means the world to me now. The guy on the phone that I was talking was laughing!! Can you believe that? Told my bank to dispute it. If the membership is canceled they should not be allowed to take any money out of your checking without your permission. Don't care who you are, they should not be allowed!!! RIPOFF!!! Never again!!!

I purchased the LA Fitness's personal trainer sessions for 6 month. When I join, I said specifically that I only want to buy 28 sessions for 6 months. But when I sign the contract, they have auto renewal in the agreement, I didn't read it carefully which is really my bad. But in Month 4, I hurt my back and try to cancel the program. The employee there tell me I can't cancel. I can either buy out the last two months or I can stay and use my sessions after recovery because sessions never expire. And I can also let other people use my sessions. I figured why not and decided to stay, which is a terrible terrible mistake. In Month 7, I was charged again for the sessions and I go to the gym for refund. And they tell me there is auto renewal in my agreement, and all my sessions will expire within 30 days if I cancel. And the sessions are not transferable, I can't let other people use my sessions.

Many problems with Bonita Springs Gym. I only joined the gym for the classes, which I have to say I love the Zumba and Body works plus abs instructors and classes. There was another class added Cardio Jam that many of us enjoyed but it was removed. The problems are: Air Conditioning always broken, Roof leaks and leaks during class and stains on ceiling, classes cancel or many subs. My husband stated "men shave in the sauna" and he has recently obtains Athletes Feet and other fungus problems from gym. Please clean up this gym and fix these issues!

Back in January 2017, I called in to the West Saint Paul LA Fitness to have my account put on hold. The guy said that they call it "Freezing". They freeze the account for $10 a month until I am ready to start up the membership again and that is so I don't get charged the full membership fee again. When it was all said and done, he said not to worry about a thing. I'm a busy guy and I have all my credit cards paid electronically so I don't have to worry about having any late fees. It's now 6 months later and I called to have my membership un-frozen. I spoke with the Taylor (manager) who informed me that my account was never frozen. He said that It was my fault for not requesting an email receipt and that it's too bad, so sad. Taylor's attitude is not very pleasant and makes it difficult to want to continue this membership at this club.

LA Fitness is private, comfortable and adorable. I can go by myself and it is close to where I live. If I want to join a group, it’s there if I want it. Also, I like the price and payment options. It’s not expensive and I like their privacy policies and their polite staff. It’s quiet but I wish they had a refreshment bar and their hours were better for me.

I had a choice of three different gyms. I had an LA fitness, ATC Fitness and a 24 Hour but I've never heard any complaints about LA fitness so that is the one I went with and I can honestly say I'm completely satisfied with this gym. What I like most is the variety of the equipment. You will be able to exercise any muscle in your body without having to really find alternate workouts for different types of body parts. It is very convenient. However, I didn't like the planning it took to find the time to go because it is an honest scheduled event because it's hard to find an hour in most of my days because I'm so busy.

It is my 'mommy time' so I love just about everything at LA fitness!! From the track to the machines, tanning, cardio and classes, it has everything I look for in a gym and not just free weights. It's a lot of fun! I appreciate that it's expensive so they don't allow just anyone in there and happily, I don't have to worry about the clientele and I feel safe walking to my truck. But it could be a little cleaner, spotless and germ free in my opinion! There could be antibacterial wipes at each station. I skeeve other people's sweat on a machine that I'm about to get on so I bring my own wipes.

I liked the cleanliness of the gym and the attentiveness of the training staff. Spacious workout area allowing for less chance of accidents. Even though it is spacious nothing is taken away from the availability of the trainer being available when you need help. But I would offer better discounts, better incentives for newcomers to be motivated to continue their workouts. Also to upgrade the referral plan for existing members. Give incentive to regulars to promote through word of mouth what has gotten them eye catching. But overall this gym had more personality. You get a feeling or sense of being a part of something greater the moment you step in the door. This feeling breaks down the walls of embarrassment and self-doubt, grasp onto the tools given to them, and rip out a new body only meant for the determined and privileged.

I chose LA fitness because I got a free month membership a while ago. I went to their gyms to test it out and I really liked working out there so from there on I continued to use LA Fitness. I really like most of the features that LA fitness provides to us members. Some of my favorite features is that you get a personal trainer that helps you achieve your fitness goals. You can give a VIP guest pass to a friend and or family member. They also have racquetball courts so that you can play with your friends and have fun. I have a great time working out at their fitness gyms but more can be added in their features for members that will make it more fun and motivating to work out there.

LA Fitness has great service and helpful staff. I enjoy their gym because it has many different machines and classes for me to take. I also like using their weights and equipment. Most of my friends also have memberships and we all workout together. Additionally, I prefer this gym because it's open twenty four hours a day so I can pick what times I could workout and they also allow me to plan my workout accordingly. This give me more freedom than other gyms. However, I dislike that some of their gyms don't have enough parking for me. At time their gym could be a little busy so I have to wait for my turn on different machines. I don't like how I have to rent a locker either. I think that they should include lockers with their membership.

I enjoy the fact that there are places where you can go and exercise, enjoy the usage of equipment, meet lots of neat people and all the while be doing a great thing for your life and your body. Lots of exercise equipment meaning you do not have to stand in long lines to wait on the usage of the machines. I also enjoyed the variety of the different types of equipment to work on certain areas of the body. I felt great that it was enough to do at the gym and it held my interest.

The gym is my favorite one and I go there about 4 times a week. I love how they treat the people who come into their gym. They have great employees helping out the gym members any way they can and they have trainers. They also have a lot and the biggest selection of workout equipment and are always putting in new equipment. Everything about the gym is awesome and it meets my expectations.

LA Fitness is a nationwide chain. They have good reputations and better online reviews. I had previous good experience and a friend also recommended it to me and we go together to keep each other company and keep each other from missing classes. It has a variety of exercise programs to choose from and they have trainers that are knowledgeable. It's inexpensive and conveniently located. However, I would like to see Barre or Zumba classes available as well because those activities are fun and on trend. I would also like to have an option of a professional trainer creating an exercise schedule from fitness classes available, like yoga, pilates and such to accommodate my needs.

I like how there are enough machines that there aren't really any waits to use the machines you want. There is a polite and great staff there and you can get help with whatever you need. It's an overall friendly environment to everyone. One thing I think every gym should include is complimentary protein powder, or have built in music to machines that you can plug in headphones to.

Initially I liked this gym and had high hopes that I would enjoy it. The gym is fairly large in size and their hours are good. There is a lot of equipment to use in the facility and there is always a machine available. The gym is always bright and clean. But the vibe of this gym is not what I expected and I was not pleased. The gym seems to mostly men and they can be creepy. I am not comfortable in this type of environment. It's not a very female friendly gym. LA fitness did not meet my expectations from when I joined. I cancel my membership after the initial contract period was over.

I chose this gym because it's close to home and I can walk or jog there. All of my friends goes there. We workout together and play basketball with each other. The basketball court, the pool and the people there is very nice. My workout partner is cool too. I always work hard at the gym no matter what. However, you have to pay every month and the 3 day pass is not enough days for me to experience the gym that's why I don't really like the membership. I wish for better.

My family agreed on a family plan at LA Fitness. It has a lot of different locations and it's fairly large and has decent hours. It was much cheaper and it was more convenient at the time. The class instructors are well trained and they usually give a great workout session. And then the gym classes usually aren't too crowded and the facility is clean. I can also get a great workout in the pool. However, the gym isn't near my current workplace that is why I chose another gym. It was also too crowded and I don't like to wait on cardiovascular machines in a gym. I like to get in, get a workout and leave.

When I was looking for a good gym to join, I narrowed my search to class availability and monthly rate and LA fitness was the best deal out of all of them. I've been in the best shape of my life and I thank them for giving me the opportunity. The gym has all of the modern day amenities that I need to get in great shape. They also have very personable trainers that help out whenever you need and the people that go there are very friendly. The experience is great and comforting as is but I wish they would find a way to reduce the lines on certain equipment in peak hours.

I chose to go to LA fitness centers for the opening hours, the amount of equipment available and the convenience. I appreciate the kids club and the indoor basketball court. The gym has met my expectations. LA Fitness is a great gym, for a franchise, it has many features I like. However, the clubs can become very crowded and uncomfortable oftentimes making it hard to get in a class.

I have a couple friends that go there and I went as a guest a few times. The membership cost was within my budget and I like that I'm not bothered by workers to extend membership like in a lot of places you go to workout. It's also a very clean facility and has relatively new equipment. However, it would be nice if the facility were larger and/or had more equipment. Or if less people would be there at the same time. I really don't like to have to wait to use the equipment.

I had a friend with a membership and they were able to get me in as guest. First and only gym I've been in. The staff was polite and the place was clean so my expectations were met. There was a smoothy stand, a pool and many equipment to use. The place was big so you didn't have to work out right next to someone. I didn't feel like people were judging me either. However, the locker rooms were not very private. You had to change in front of people and the showers were communal. It also felt like a chore.

I like LA Fitness' selection of equipment and machines. They have so many locations which is the main reason that I chose it over other gyms. They have a lot of classes and childcare that is reliable. I like that they have a pool and the sauna is nice. However, they lack cleanliness. The crowd is not my favorite and whenever I try to stop my membership for a while it is impossible to get them to stop billing me. I am a repeat customer of theirs but the last couple times they made it so difficult that I will not return. Overall they did a very good job. They have food or smoothies and they always have someone on staff there present. The music is not too bad or vulgar. It's a pretty good place altogether.

I would choose this gym because the swimming pool was a salt water pool so it was a little better on your skin. I also enjoyed the smoothie bar feature that was available and the gym is clean, open and organized. All of the weights were put up and in order. You can walk in and see everything in a glance. It also felt fresh instead of muggy and sweaty. This gym is nice and it has met my expectations. I would recommend this gym.

LA Fitness is a twenty-four-hour facility that works around your schedule. I could exercise in my spare time and it was also easy to get to as it was close by. The staff are very helpful and friendly. They have classes, the latest equipment and personal training options. However, they did not have a pool and I really love to swim for exercise, so I left for that reason to a gym that did. Also the only payment option was to have auto payments set up or pay the full amount upfront.

LA Fitness has friendly and amazing staff who are easy to work with, a clean place and great prices with the package. I like that the payment options aren't that expensive. It's a great place for me and my family to go to membership. They go above and beyond to help and make me feel at home. My family likes the place also. I love the daycare and I can go whenever I want. They also offer tanning.

The gym was close to my home and more than one of my friends also went there. I usually had a workout buddy and was given recommendations on classes from other people I knew who went there. I liked some of the instructors and classes they had available and their hour of operation also fit well with my schedule at the time that I was going there. I would prefer smaller class sizes though, but other than that I basically had no problems with their services and I am planning on getting a new membership soon.

LA fitness was closest to me and they had at least 6 racquetball courts to use. They also let me try it out for free for the day. But I didn't like that there wasn't space to put your belongings in while you were utilizing the courts. Our stuff just stayed on the floor and anyone could've stopped by and taken our stuff. Also, the gym was way too big!! For the amount of space they had, there weren't enough people there to justify as to why they needed that much space. I also didn't like that I had to pay a fee to utilize the courts. That didn't seem fair. Other than those the gym did meet my expectations and then some.

The gym has exceeded my expectations. The staff is always friendly and is very helpful and so are their personal trainers. They offer a lot of different classes that you can take. The spin classes and Zumba are some of my favorite things to do while I am there. There seems to be something for everyone and at every level of fitness. I like that they are nonjudgmental there and also have lot of different equipment so you can work on different problem areas. I also love that they have a pool that you can work out in as well. This is the best gym that I have ever attended. I am very happy with my membership here. Me and my family enjoy coming here and if anything changes we probably would not have the same feelings toward the gym that we have now. The staff, classes, pool everything is perfect just the way it is.

I love the fact that LA fitness gym has a sauna!! It had me sold at the door. It's the best thing about it besides having all the equipment you can think of. I was really nervous the first time I came only because of some past experiences with rude people, who think the equipment is theirs, but because there was an abundance of space and equipment, I had no issues at all. I enjoyed the time I spent in this gym. I have heard that some individuals complained about the people at the front desk being rude when you first come in but that was something that I never experienced thankfully. I went in and was greeted by the employees at the front desk, then did a good two and a half hour workout and then hit the sauna and showered. After that I was good to go. The showers were very nice too and the bathrooms were kept clean. Overall my experience with this gym was great. It still is to this day my favorite. It went above my expectations and I will keep coming as long as I am able.

I chose LA fitness as it was the closest to my house. The atmosphere of the gym is very clean and the people are friendly. I am never treated poorly or inferior to others who are working out here. There are also many different exercise equipment to choose from. This gym has everything that I am looking for in a gym and has met all the expectations I have. However, I would like the experience to be more personal but other than that my gym experience has always been very well and I have fun.

I like the space and privacy, the amenities, the vibe, as well as the equipment and classes in general. I get excellent results here as well as accessories, clothing and workout wear, and healthy options for nutrition. But, I would only choose to increase hours of classes or times the gym is open in general and to consider opening more locations as to adhere to the convenience of the clientele of the gym. Other than that, the gym has met my expectations and then some. It's an excellent facility that has earned its renowned reputation. I have always been particular about gyms because I am someone who values privacy in a group workout setting. This gym absolutely adheres to that preference and the members there respect that.

LA fitness has met every expectation. As soon as I walked in, the vibe there was very welcoming and the people were very nice. It would be awesome if they had a pool, but overall, the facility is clean and I felt very comfortable there. I would definitely go back and I would recommend it to anyone who asked me where a awesome gym was.

I chose this gym because it is very conveniently located, open at hours I love, and has features that others do not. It has TVs on the treadmills and this gym also includes wifi enabled equipment that I can just plug in my headphones. They also have certain classes that are different and are not offered elsewhere. It has highly met my expectations due to the features and the location. I actually love this gym so I think they are fine.

LA fitness has better weights and dumbbells, unlike a gym I had went to before that had rust on the weights and made my hands turn orange. Also they had a variety of different weights that let me gain muscles in every area of my body. I also can get tone faster in this gym. And they have better curl bars so I can lift heavy weight without the weight tearing my hands up. But the gym could be a little cleaner. Sometimes people leave the flatbench seat full of sweat and I have to wipe it, but that isn't the gym's fault, it's the person's fault. Overall this gym is the best and it has met my expectations.

It's the most convenient to my location and they have lots of machines in very good condition. It's clean and makes me feel energized to work out there. I also prefer their trainers, environment and overall vibe. The staff is friendly and welcoming. But should have more merchandise to buy, more spacious locker room facilities, more discounts on the memberships fees and some special classes would be good.

I chose this gym because of location in proximity to my house. It is a quick drive but not local enough where I see too many people. I love this gym. I like the large space, very clean and pool to exercise in as well. There is never a wait for machines or weights which is great to have a quick workout. Every time I have gone I have had such a great experience and refer my friends.

LA Fitness has great equipment, awesome people and great staff. The equipment is always kept clean and the staff are polite. The meatheads aren't as crazy as Planet Bitchness makes them out to be. I hope they will have more cleaning equipment but other than that, the service and environment are top notch. I wouldn't trade it for anything. It would be 100% safe to assume that this gym has met my expectations and then some.

I received a coupon for a free membership and went to LA Fitness to claim it and stayed there for an additional 6 months. They have a good selection of free weights and machines that i was looking for but sometimes I had to wait to use the ones I wanted. They also offered different classes like yoga but I never took part. Plus, it had a basketball court that always had people ready to play. But a couple of times, there were fights on the basketball court that were not dealt with quickly by the employees. It could also get really crowded because the one I went to was not a very big place and could get hot in there when it was busy. But I know they had an ac because it would be cool during non-peak times.

I went to a couple gyms with friends and even went to a couple with my family but none of them seemed to be the right fit or have any of the classes I wanted to take during the day or night. But I love my gym. When I walk in LA fitness there are rows and rows and rows of exercise equipment. There are so many running bikes and machines that sometimes I don't know where to start. But I don't like how people are always staring at me because I seem to be the biggest person there. They should invent time frames for people that are uncomfortable around some people and do not like the way their body looks.

I love LA fitness. They have such a large variety of services and machinery. There's options for everyone. There's classes and trainers, tanning and so much more. I chose LA fitness that I have had because the level of service and attention you get is above and beyond most other local gyms. LA fitness trainers keep me motivated and focused. The only thing that I could try to improve is possibly extending some hours of operation in my current area. Most of the time the hours work for me but sometimes they don't.

This gym had a great setup for cardio. It had many options and lots of equipment so that you could basically get on your pick of a machine at any time. Also the weight machines were setup so that you could just go from one to the next and get a full workout without having to think about what to do next. Childcare and location were my main reasons for choosing this gym. Childcare was available for up to 4 children and they had morning and afternoon hours available, which helped drastically with my knee. But a women's area in this giant gym would be really nice. I don't necessarily think that the cardio needs to be separated because with that you are in your own space, but trying to use free weights around a bunch of groaning men is a little uncomfortable for me personally. I think a spot women can go and lift without waiting forever or being stared at would encourage more free weight lifting.

I chose this gym because the prices were right. It was not too expensive and had a perfect plan for what I was looking for. I know many people who go here so that is why I decided to try it out. I also like the fact that the staff encourages an atmosphere of non competition and I can go in and not feel judged. The equipment is also always in tip top shape. However, I do not like how there are so many weights, but not enough cardio machines. Also, sometimes, people do not wipe down the machines after they use them and I feel like there should be more signs or more cleaning materials and a greater encouragement to wipe down the machines. It makes me feel a little gross when that happens. But overall, I have been happy with the experience and it has met my expectations. I like the gym and I plan on going back very often.

They have the best locations of any gym in the city. I enjoy going to this chain far more than any other I have ever been a part of. The staff is always friendly and very well mannered. The gym is kept clean and machines always work. There are plenty of workout stations and machines to use. The stationary bikes are always wiped down and well kept up. Free weight area is also kept up and organized. There seems to be enough of everything to go around. But hope they more open spaces, better quality free weights, basketballs for basketball courts as there never seem to be enough of them and better racquetball facilities.

I loved everything at the gym, everything was amazing. The machines are well cleaned and not broken. The treadmills are great and I love the pool. The bathrooms are really good too. The showers are all nice and clean like they should be. But the thing I loved the most about LA fitness was the personal trainers. They really help you out and motivate you to keep going and to not give up. The people are nice and the drink service is really good. But one time I was there I got this front desk clerk that was just a little snippy and rude but she was probably just having a bad day. Other than that, the gym has a great atmosphere.

Great place to work out. I chose this gym because my spouse is a member. It offers a wide variety of exercise equipment and there is also an extensive cardio section which is nice to have. While there are a lot of machines to use so you're not necessarily having to wait in line, the gym always feels overcrowded. The gym met my expectations but I would rather ride a bike or play tennis or swim than work out in a gym.

LA fitness has basketball courts and I love it. I can go there and get into a pickup game very easy. The people in the gym are very nice and there are never issues with violence or people smack talking. However, it is not very tidy at the one I go to. There are towels everywhere and the workers do not seem to be very motivated to clean up. They do try and help the people though. Nevertheless, I picked this one because it is cheaper, it is closer to where I live and I can basically walk there if I wanted to. The price point is basically unbeatable, especially for someone with my lack of money to spend per month.

This gym was definitely one that you got what you paid for. It's my favorite and will continue to be my favorite as time goes on. This gym was of a higher standard. Everything was extremely clean and up to date and the pool and hot tub are amazing features. I also loved the fact that there are courts to play racketball. The main thing that I wish this gym would encompass is later hours. My schedule only allows me to use the gym late at night and I'm no longer able to use this gym because of that. But I loved using this gym and it is still the best gym I've ever used.

They billed 14 more times on a offside account since the day we parted. I complained about it to LA Fitness. They allegedly did not know of the incident. My child said nonsense to him and they called and canceled my account and said we were supposedly used the membership card. I am officially after the promoter who has stolen money every month and paying double from what we agreed to pay. This illegal misconduct earns LA Fitness official reputation for on right theft. There is evidence for 14 months money have been drawn out of a foreign credit card and for months LA Fitness was stealing from me. The company should be in court for misleading advertising, billing violations, illegal promotions, and lying. There is enough evidence to order LA Fitness for criminal and financial suit against LA Fitness with evidence of bank transactions from LA Fitness and initial card that was supposedly used that they somehow billed a foreign card for months now.

I chose LA fitness because it is in my area and is easy to access when I need to at any time of the day. I like the range of equipment and that they're open 24 hours. It has what I need and is available to my schedule. They also have aids who will assist you on matters that you desire. Their pricing being a little cheaper would be great but it's reasonable when compared to expensive gyms like Golds Gym. I wish they had a few extra machines that I would use but have quantity over variety for some of their machines.