How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

LA fitness Reviews

4,974,590reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About LA Fitness

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

LA Fitness operates a nationwide network of full-service fitness clubs. Its facilities provide cardio and strength training equipment, group fitness classes, swimming pools and sports courts. With locations across the country, LA Fitness delivers diverse fitness options and amenities designed to support a wide range of health and exercise goals.

Visit www.lafitness.com/Pages/Default.aspx
Pros
  • Variety of equipment and classes
  • Affordable membership options
Cons
  • Poor customer service experiences
  • Difficulties in cancellation process

LA Fitness Reviews

Filter by Rating

  • (171)
  • (115)
  • (89)
  • (125)
  • (1,225)

Popular Mentions

    How do I know I can trust these reviews about LA Fitness?
    • 4,974,590 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about LA Fitness?
    • 4,974,590 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 16 Reviews 2030 - 2180

    Reviewed Feb. 16, 2004


    To Everyone Thinking About Joining LA Fitness (Alhambra, California Branch)

    Just came back from this location after Jason Ayala, Weekend General Manager, refuses to let my guest in for a workout. I was told in numerous occasions that I can bring a guest AT ANYTIME by Victoria. Therefore, I was dumbfounded when Mr. Ayala insists on telling me that I did not read the fine print. Not only was he not apologetic, but he insists to make his point. Can someone remind him that he is working in a service oriented business? It is obvious that his title has gone to his head.

    As a corporate officer and an experienced negotiator, I found Mr. Ayala to be rude, confrontational and downright nasty. Who ever promoted Mr. Ayala shows very poor judgment. In fact, having someone so inexperienced for this position shows the lack of foresight which truly reflects the company.

    No one should accept this type of treatment. I am glad that my membership will end soon. You can bet I will take my business elsewhere.

    Thanks for your vote!
    Loading more reviews...

    LA Fitness Company Information

    Company Name:
    LA Fitness
    Website:
    www.lafitness.com