LA fitness Reviews

Out of my personal experience they took their monthly payments for so many months and did not even answer my calls and messages to book an appointment for my sessions. I ended up frustrated and canceled everything I had with them. I would never trust or pay for any personal trainer again.

Yesterday after my workout I returned to the gym locker room to find my lock had been cut and my belongings (including wallet with cash, credit cards, ID, cell phone and keys) unsecured. I went to the front desk and spoke to Mike who said he was the gym manager. He told me that he cut the lock by mistake. I asked him why he just left my belongings unsecured. He said he was going to put a note on my locker, but didn’t explain why he just left my things. He was less than apologetic, and I asked to talk to his supervisor. He wrote a number down and handed it to me. I called the number which turned out to be a call center in California. I have made several phone call and sent emails to the LA Fitness and have gotten the runaround or no response at all. Very poor management and customer service.

The gym itself and the equipment is good but the problem with this LA Fitness location is the management. I set up an appointment with the fitness manager to see about getting glute/leg workouts and a few sessions to run me through the workouts. LA Fitness doesn’t offer anything other than a 6 month commitment and I don’t need that much personal training as I’ve been lifting for years. Since no options fit my needs the manager and I decided that we’d trade me doing her lashes (lash extensions) in exchange for a few PT sessions and workouts. (Which is usually grounds for instant termination if an employee does this especially a PT manager.) I then fulfilled my part of the agreement and gave her a full set of lash extensions and I got 2 PT sessions with her.

Very dissatisfied with televisions on Fox News. A neutral station such as CNN or NBC or ABC would be fine but I do not enjoy listening to propaganda as I work out and I will not renew membership. I asked them to turn station and they would not. I complained to corporate office and I kid called back having done no research and said they do not control television stations. The facility is not clean and this just pushed me out the door after 23 of fitness membership at Bally then LA Fitness I can do better.

Husband with the membership went in October to the front desk to show dates of his upcoming deployment. He was told billing would not happen November and his account would be on hold. November called when the first monthly payment went in... told it would be refunded. December same issue. January again... & this time asked if I should go in with his orders. February AGAIN!! Today, I get an alert they are doing it again. Right now!! 5 months and he is truly deployed!!

If I could give LA Fitness zero stars I would. First of all, WAY TOO PUSHY for signing contracts. I know they love that money but their approach doesn’t give people time to think. I’m sure that’s what they’re going for but they’ll keep ending up with people like me, who are pissed off and telling everyone how awful they are. Trainer canceled on me multiple times, which is whatever but he seemed to be one of the only trainers there, and always had a packed schedule (so it was hard to have any options). When I told him I was canceling due to financial reasons and school starting up, he said, “So you’re giving up your fitness goals for school?” Yeah, I am because I work 1.5 hours away from home full time and I’m in school full time. I don’t have time anymore for the training. I also can’t afford it as I’m financially independent. School is expensive.

I recently tried to purchase a gift card on the LA Fitness website. After inputting all of my information I clicked submit and it generated a response telling me it could not process my request at this time. I thought no big deal, when I leave work today I will just stop on my way home and grab one because it is so close to my home. Looked at my bank account and they took the $200. Called up to the specific location and I was told I had to call corporate. Called corporate, they aren't open until Monday. Fine. Waited until Monday, was then told by Jason that it was an internal affairs issue and I HAD TO EMAIL THEM. Now at this point I am beyond irate. This is a birthday present for my boyfriend and his birthday is 10 days away. I email "internal affairs" and waited 2 hours for no response.

I bought LA Fitness membership through an email special offer in December 2017 and once try to go over there but the guy would not let me in as I did not download their app on my phone. I was told that they are paperless company and don't even issue membership cards anymore. After a year without having used the club I tried to cancel it. The website tells you to print the form and mail it. I did that but kept on getting billed to my AMEX on record. Later I went to the club and was told that there is no manager in the club so I have to mail the printed form I had already mailed. So I mailed it again in December 2017.

I signed my husband up for LA Fitness Leesburg linked to my account. He decided to never use it. Never went there to add his signature or to take the picture. So instead of canceling him, I tried to switch his name for my mother's. You would think they would rather have a client instead of a cancellation, right? But no! They tried to charge me more $80.00 for it! I guess that's how they really make money... The year fees and the two month's prior pay! It's a business that don't really care about the customers. I ended up canceling everything, including my membership. Was advised by a previous client to cancel my credit card as well and request a new one. It seems they usually keep charging you after the cancellation. Be careful with them.

I cancelled my membership with LA fitness. They continue to charge my credit card. I put a stop on my credit card. Now I am getting calls 2-4 times a day, Saturday at 9am from people all over the country trying to get me to pay my membership. Do not ever give LA fitness your credit card. Or they will just keep charging it!!!

I have had a membership with LA Fitness in the metro, and greater Atlanta, GA. for twenty years and I have referred well over 50 plus people, here and around the country, that also became members to this fitness center chain. Understandably this Club Chain has made $$$ thousands of dollars off of me and my referrals, and in spite of the fact that most of the clubs are not kept clean and equipment occasionally is not in function we still supported the chain with our dollars and our attendance. However, within the past 10 years I along with some of my other workout partners have experienced harassment at the hands of the staff, trainers and managers of various chains and we've been flagged as training, or should we say assisting, coaching and helping each other thru our workouts...

Buyer beware of the fitness monthly membership charges. We were told a 6-month contract and they signed us up for a 12-month contract. My fiance is deaf. I talked to Mike and he assured me it would be no problem to cancel. 6 months later it's $500 to cancel. No exceptions by everywhere. They are a scam operation only wanting monthly payments. Don't care about the customer. Took me three weeks just to get a callback. Calling every day for 3 weeks. Very very unprofessional.

Be aware. Be very aware. I was offered a phony 2 month program because I told them I couldn't afford a year of training. I was told this isn't something we normally do. I was inadvertently tricked into signing for a year. I didn't realize it because I trusted them. In good faith, they refused to fix it because I signed the contract. The trainer who signed me up said he would never offer a 2 month program. I was shocked that he denied that they offered me a special 2 month, 10 session agreement because I trusted him. Be careful when you sign up for personal training. They get a commission for signing you up for personal training. Read the entire contract before confirming it. I finally got hold of a Corporate Officer in California. She re-negotiated the terms of the contract, but I don't think I want to go back to that gym. I'm sure Karma and God will take care of them.

Anyone who has an LA Fitness Membership be warned. They are running a personal training scam and will try to get you to pay month to month. But they actually are signing you up for a year. @LAFitness #LAFitnessLifestyle CORPORATE DIDN'T HELP AT ALL!!! WORST CUSTOMER SERVICE.

My boyfriend has been a loyal member of LA Fitness off and on for the past 10 years. He loved playing basketball, lifting weights, bringing friends to work out with him. He never had anything bad to say about the gym. So, being a former member of LA Fitness, I didn't hesitate to sign up again with him. They even offered me a reduced rate each month, ($5 less), if I added on to his membership. Signing the contract was a breeze, not much was explained, the representative shook our hands and walked away with the commission from the sale.

I had a horrible experience at LA Fitness recently being accused of constantly leaving weights on machines, which is a complete LIE! The district manager who was working out with these liars asked for my barcode and I refused because I knew these guys he deals with are jerks! Not too long ago one of their machines malfunctioned while I was squatting 500 lbs. and I had to get from underneath the machine quickly because I could have been seriously hurt. The manager response was everybody signs a liability waiver so it's not our fault. He was effectively saying it's not their job to ensure their machine are always working properly before members use them. This is what he is saying is the LA Fitness way!

Manager and front desk were quite unprofessional. To preface this. I had a guest from out of the country visiting and she was excited to see what a good well-kept gym experience was like. She has no state ID and only her passport. Her visit would last about 9 days since she was visiting for the week. She had been to the US before and I took her to an LA fitness once and paid the $15.00 day fee. She enjoyed her time and later the representative said if she was going to stay longer in order to not pay the $15.00 fee she can sign up for a 2 week trial.

LA Fitness Columbus, OH, Polaris - I signed up for personal training under the impression I pay 160 dollars total, including monthly membership. I found out later I still owe membership fees as well. As soon as I found out I went to management, told them I couldn't afford 210 a month for gym. I wanted to cancel the contract since I was misled thinking my fee was 160 dollars. I also wanted reimbursed for the 160 dollars plus the 100 dollars I paid for training I didn't receive. I was told it was cancelled, needed to wait for phone call, they would reimburse me. I never received a phone call. Kept calling LA Fitness daily, didn't get a phone call. Management kept telling me I had to wait for this particular person to call me. He kept avoiding my calls.

I was so happy before attending LA fitness and make membership with you all, but unfortunately I got treated badly, first of all the guy who sit with us to create our membership told us we can have our money back within a week including the enrollment fees if we change our mind, second they never mentioned that the private trainers has to be different enrollment fees (they should mention that) so we changed our mind after 5 days but we been told that it’s only 3 days from the enrollment day to get our money back and now we cannot, so I think it’s rip-off business when they lie to customers and after paid almost $300 I lose it in less than a week.

Today morning, I was at the gym and working out. I went to grab for a kettlebell to use for 5 minutes as I do commonly. The kettlebell was staying in the rack of the personal training area and nobody was using it. The trainer 'Kingsley **' has approached to me and the first thing he said was 'leave it, you cant use it', which can be okay even though it was definitely not a good way to approach a client at gym. Normal people usually starts with ‘hi’ or ‘excuse me’

I have been a member of LA Fitness for 3 years and very dissatisfied with how the management treated me and how my complaint was handled. Recently the staff there in East Brunswick cut my lock and without notice discarded all of my items. I understand the policy that items will be removed but discarded without allowing me to claim my items within a day?

Cancelling my membership after being a long time LA Fitness member and not looking back. LA Fitness does not give a crap about their customers!! Crazy Power Circuit instructor puts signs on the door saying not to go in during class but not supposed to if members just go get what they need quietly without bothering nobody. Then holds her stupid signs while going through the stairs screaming at me plus while I am stretching and members look at her how can she be so rude to a customer plus say they have seen her acting that way in the past.

LA Fitness' membership cancelation process is archaic to say the least. You have to log in to their site, print a cancelation form, fill the form, and finally mail it to their offices in CA. WTF? The first time I did this I managed to cancel my membership without a problem. I then re-registered at the end of March 2017 and canceled again towards the end of July 2017 because I was traveling and would be away for over a year, however, LA Fitness has been charging me $35.99 for the past 5 months that I have been away.

Deplorable conditions and total disrespect by the managing staff in LA Fitness El Camino Shopping Center Oceanside, CA. I made a couple of complaints about the cleanliness or lack thereof of the facility and the harassment began most of which I ignored; because I have a high tolerance for persecution. The last straw was when on January 2nd I noticed a man walk through the female dressing area just when I was about to disrobe. Well, I thought perhaps he had taken a wrong turn; but then the same man did the same thing on January 6th just as I was again about to disrobe.

I went to gym to cancel membership. They said I could only cancel when a certain person was there, so I went back to the gym during their work hours. They then told me he wasn't there, but that I could call and it was "literally a two minute process" over the phone. When I called, they told me that the only way I could cancel was to come to the gym. When I told them I had done so several times, they said they would email me. The email stated that the only way a membership could be cancelled was by physically mailing a form to the corporate office. There is a different answer each time I try to cancel, and it has been over a week. Can't imagine how long a physical form will take to get there, or how many times it will be lost.

Hi, My name is Raja. I have joined LA Fitness just 3 months back and trainer in LA Fitness, Frisco, TX pulled me in personal training sessions. I was impressed with his treatment and behavior and inclined to take personal training sessions. After two free sessions, he made me to sign electronically without sharing the physical copy of the contract. I clearly told him that I do commute between Maryland and Frisco and stay in Maryland for two weeks every month. I also told him that I will take personal training sessions only in Frisco center and my I opted for 2 sessions a week. So my stay in Frisco every month is for two weeks and sessions I have opted are 4 per month. But he put me on 8 sessions per month. When I have received my bill for 500USd, I immediately went to LA fitness center in Frisco and raised my concern. He said it was a mistake and he will get this rectified speaking to his operations manager.

LA Fitness Windermere, Orlando FL. In July 2017, face to face in the venue, I asked for the account for my wife and I to be frozen as we would be traveling. When I checked my bank statement, they had only frozen 50% of the account so were still charging full amount for my wife. When we returned I pointed this out and they said they would make a note on the account, and next time I was in during business hours it would be rectified. "Don't worry sir it will be no problem." My wife called them during working hours but got an ansaphone message and left a message with the same detail and could someone call her back - no-one ever did.

Let me start by saying the gym itself is awesome, yoga classes are amazing, the other classes are great, and the personal trainer I had was phenomenal. But, the personal training is extremely over-priced and the contracts are LENGTHY and there are certain locations that even if your regular trainer meets you there they charge additional fees to be trained?!? Furthermore, unfortunately I sustained a neck injury (Not at the gym) and was placed on strict physical restrictions and might need surgery. It was very challenging to cancel the training contract and it took multiple phone calls and emails to different people all the way up to the corporate office and in the meantime training sessions still accrued that I could never use.

LA Fitness Vega Blvd Location - I've been a member since 2014, almost 3 years. They always have their swimming pool/ hot tub under maintenance early Sunday so no one can use these facilities, and no cleaning / janitorial staff on Sundays, or they leave earlier, the washrooms and the other facilities are so dirty. They should have their operating days Monday to Saturday only, I canceled the membership, I had enough.

LA Fitness, Beverly Hills, California Wednesday, December 6, 2017. This particular club is one of their Signature Clubs which offers many amenities such as Towels, Soap, Shampoo, Conditioner, etc. Their clubs are often a lot larger as well and they have plenty of Free Weights, Bikes, Classes, etc. to suit Your Needs. If You live or work in the Beverly Hills area, then please be sure to join LA Fitness. You Can't Go Wrong With Your Health! Thank you.

I worked out a full year with LA Fitness, and I did have personal trainings. Actually all clubs are making lots of money from members who have personal trainings. I understand that and I had a nice times with my trainers in LA Fitness, even though both of them left and told me they would find a better place than LA Fitness to work. However, I gave 1 star and decided not to work with LA Fitness ever again, not because of the trainers, not because of the facilities, I gave 1 star because of the poor membership services and 2,000 dollars I lost here.

Please save yourself the time and money and DO NOT sign up for personal training. To save face I won't name names but they put on this persona that they are really in it to help you and further your goals but really when the time comes for renewals, cancellations, etc. they clearly don't care about you other than squeezing all they can out of you and getting in their numbers. It's a horrible game preying on the vulnerable. I was so excited and had high hopes for personal training at LA fitness but could not have been more disappointed with my experience. There are so many other superior options not to mention more affordable - please don't fall into this awful trap!

Worst experience ever. Tried to get a guest pass for my brother because we were thinking of getting him a membership and it was the hardest thing to do and didn’t even get a guest pass. Then when I tried talking to a manager they gave me the hardest time with that too. It’s like they didn’t wanna help me at all. Worst experience ever. Going to cancel my membership and switch gyms.

I signed up a 1 year personal trainer contract. My first training (after several years no sport) ended with me not able to walk for 2 weeks due to strain and heavy sore. No advice of stretching before and after... After 10 month I did let them know I don't want to extend my membership. From this moment I was not greeted anymore from the staff where they check the membership card when you enter (not from the trainers). The best part is - I don't have online access anymore to book my trainings even if I'm still a paying customer since my account has now the "cancel" status. It's just insane how people at this firm treat customer when they know they don't get any more money. Maybe they should hire capable IT people. We are living in the 21st century... and I know this is manageable. Since I read the reviews here I'm curious if they try to charge my card in the future... I would not wonder.

LA Fitness Hilltop, Kingstowne Alexandria, VA - Well here we go again. I reported this issue to the Fairfax County authorities because it is a public health concern. November 11 NO HOT WATER in the lavatory or showers. It has been that way for "several days" according to the staff. I reported this last year about the same time, when temperatures dropped below freezing. You think maybe the staff did NOTHING to prevent water pipes freezing? Or perhaps it is the utility room constantly alarming (continuous beeping) that I hear almost every time I visit this gym. Oh, and to add insult to injury, the constantly playing audio loop in the club tells us to "check out our juice bar for a refreshing smoothie"... Well, there is NO JUICE BAR. Are these clowns asleep at the wheel or what?

I have been a member since early '17. I have only kept the membership because of convenience sake. The equipment, including the air conditioner (this is in South Florida where it's a zillion degrees in the summer) are often broken. There was a smash and grab last week in the parking lot where multiple cars were broken into and had items stolen and they couldn't even be bothered to clean the glass up in the parking lot (days later it was still everywhere). It's a rarity if there are paper towels in any of the dispensers and often no sanitizer. Most of the staff have a nonchalant attitude and barely speak when you enter or leave the gym.

If you're just looking for a gym to work out at (you have your own routine, know what you want to do, etc.), then this place isn't too bad - aside from the fact that they make the cancellation process unnecessarily difficult for working professionals and that they seem to take forever to replace broken equipment. Now the Personal Training (a.k.a. Pro Results) is a whole other story...

They charge my bank account every month. No matter how many times I call, Email, or mail cancellation letters, they continue to charge my card. Only after filing a complaint with the Better Business Bureau did they accept the fact they were at fault. They contacted me and offered to pay back one year of the fraudulent charges to my card. TOO LATE. I’m contacting a lawyer and suing this company. They will pay dearly in court costs and damages. Their bank account will feel the pain their customers feel each month when they rip them off.

I was told when we joined it was month-to-month and we could cancel anytime. I emailed them to cancel, and was told to go online and print out the cancellation form and hand deliver it. I did that, or at least I tried. I went into LA Fitness to cancel and was told I had to mail the form. I told them that in an email, I was told it would be quicker to go in person to cancel. Then they changed their story, and said I would have to come back between 9-5 because only one person was authorized to cancel the membership and they weren't there. I explained to them I work from 8-5 and couldn't come in between those hours. What a deceptive practice to make it SO hard to cancel a month-to-month membership. Shame on LA Fitness.

LA fitness is a gym that will do anything to get you to sign a long term contract with horrible penalties if you find you cannot go to the gym or simply cannot afford it. They will not offer month to month for personal training which so many other gyms do. Shop around, find a gym that gives you easy month to month sign up, no penalty cancellations, deferment of sessions if you have to take a break and will not charge you initiation fees or sign up fees which are ridiculous! 24 hour fitness is a much better option. BUYER BEWARE with an LA Fitness personal training contract.

I started going to the club because they had a pool. When you first sign up they give you a free lesson with a personal trainer. What they do not tell you is that if you move and want to cancel, they will drag it out and try to take as much money from you as possible. You hear one thing from the club and then another thing from billing. So after you talk to your former personal trainer, and think the matter is resolved you get charged again and again. Sure the club is alright, but whatever you do, do not sign for a personal trainer.

I'm sitting here in tears!!! They trick you into signing contract and won't cancel it for nothing. They somehow get all my new card numbers and I can't do it anymore. I need someone's help. I am drowning. They've taken over 2000 dollars from me and I've only went there for 3 weeks. Can someone please help me? This gym is the worst customer service I've ever seen.

I had to cancel my debit card to stop LA Fitness from charging my debit card. Well the saga continues. They call daily. Once they realize we have no interest in their gym, they say, "Well, you owe a late fee." When we introduce our attorney Mr. **, they are kind enough to refund late fee, but they call the next day. This company is a complete joke and I question anyone's sanity that chooses to do business with them. P. S. The funny thing is that we have gone to this gym for years. It use to be 24 hour Fitness. We would cancel, then a year so later, we would go back. An apocalypse couldn't make me take shelter there, now.

My 12-year-old son and I entered the basketball court and sat waiting for the current full court game to be played. While my son and I waited patiently for the game to end obeying etiquette rules, another player entered court after my son and I and he waited as well for game to be over. Once it ended he obviously had some friends on the court and the guy that went in after us grabbed four of the losers and they began running full court without my son and I given a chance to play. I let them know that I wasn't okay and that I'm on now these other four guys just played. They said I didn't call next and said I got next game. I stayed on court and shot without moving as they ran up and down court. The one player took stopped the game and took my ball and throwing it into gym workout area. I went to manager and was told multiple lies.

As a pregnant woman who is expecting in a few weeks, and someone who requires her membership frozen due to medical reasons for 2 months, I am extremely appalled by the policy of freezing a membership with a $10 monthly fee despite medical necessity to freeze my membership. Not only is this completely absurd, but this should not be legal for a company to require a member to pay a fee despite medical restrictions provided by a physician. The staff that works at the LA Fitness my husband and I attend has a very high turnover rate, which does not help when trying to refer to things that were told when you signed up several months ago. I would not recommend anyone have a membership at any LA fitness because of their horrible policies and their corporate workers who are extremely unsympathetic to their loyal customers' situations.

I'm LA Fitness member since 2003. I had issue with LA fitness in Pasadena California. My issue in September 2016 I enroll in training for one year and it was ten sessions a month for 300 dollars first issue was the manager over there name Joe told me that each session is 45 minute end up to be 25 minutes. I did ask the trainer. He said it's 30 minutes. I told him Joe said 45 minutes. He shakes his head and didn't say anything. First 2 months everything was ok besides the 25 minutes.

This review is for Frisco Dallas North Tollway location. I would call them cheat as they change their statements every day when it comes to enrollment. Pls be very careful in dealing with them especially when you enroll and make your first payment. I will be contesting on the basis of false advertising.

I received an email advising me my membership was up for renewal and I was required to give 60 day's notice to cancel my membership. I called to cancel but was advised that I had to come in M - F between 9 - 5. Funny, I was able to sign up any time of day, but had to come in during business hours to cancel. What if I was unable to during those times and hours, I was told I had to come in only during that time to cancel. I went in to cancel and was told I would receive an e-mail confirmation my cancellation. I had to go back in two more times to finally receive the e-mail that confirmed that I cancelled my membership. I was told that I would not have any other charges charged to my account as of August.

I signed up my 15 year old son with a personal trainer at LA Fitness. I needed for someone to coach him during workouts and get him to get the most out of his time at the gym. The staff was so friendly when we went for our free first session. So I signed up for twice a week at a whopping cost of $250 per month. Soon after my son joined the football team at school and got his ankle crushed during a play. I tried to explain to LA Fitness that he could not workout for a while and they could have cared less. They started quoting Attorney General of Georgia Law to me and said there was no way out of my contract because I had signed my life away. I called Corporate in LA and they were even bigger jerks. And the nice trainer that my son boned with and was looking forward to working with left after a month.

All they are looking is ripping off money from customers. They don't care about the customers' satisfaction. I joined LA fitness at Normal/Bloomington, IL facility. Just after 1.5 months of joining I had to move to Albany, NY all of a sudden. I went to inquire if they have a facility at Albany, NY, which they didn't. While signing up for membership, I paid for 2 months in advance and was told if some unforeseen circumstances comes (the employee specifically mentioned - such as moving to a city where there is no facility), we will refund you the last month money if the month's billing has not started. I agreed and paid for 2 months in advance.

I experienced a high level of unprofessional, antagonistic and boorish behavior from Loren ** - Manager Indianapolis-Shore Drive location. Loren ** was overly aggressive with her delivery with the intent of making my experience very uncomfortable among club members. Please note: LA Fitness Our best resource is the team of people who warmly greet you. The managers are dedicated to making the fitness experience an exception one. Loren ** provided just the opposite. Sincerely, Extremely Dissatisfied Member.

This locker room is never kept up. The showers have clumps of hair on the shower floors, broken tile, baby powder spilled all over the benches. The shower curtains have mold on them. For a gym that charges 30.00-40.00 per month to be a member should really look at fixing these things and have better up keep.

I know it used to be really common for gyms to have you sign a one year or two year contract and then not let you out of it when you wanted to cancel. The last couple of gyms I have been a member at, have not given me this issue, but LA Fitness did. I emailed them last month to cancel my membership and they sent me a confirmation email. Unfortunately, I didn't see that the final billing date they listed was July of next year, not this year, until I called to find out why it was still being taken out of my account. I asked them how much sense it makes for me to cancel the membership but still keep paying for it... I might as well have kept it, and they should have made it clear to me that I would still continue to be charged. They stated I could do a "buyout" for $105, which I will be doing since it's cheaper than paying for another full year, but I told them I was also going to make sure everyone knows to NEVER sign a contract with them!!!!

I went in to cancel my membership at the LA Fitness desk and was not informed about the cancellation procedure nor was I given any form of receipt. The employee at the desk simply told me that everything was fine and that the membership was canceled. I found out that LA Fitness failed to cancel my membership and has been charging my credit card for one year and refuse to give me a refund. Customer services reassured me that they would look into the problem and call me back with updates. They never called back and when I called they said that they still would not refund me. Do not recommend this gym for anyone, you will get ripped off big time.

I believe there is two sides to every story. So that being said let me start with the positive. Clifton LA Fitness there was 2 class instructors that were Awesome April and Shannon. Classes were challenging and fun and they taught them well. The negative. If you like basketball forget it. Courts always packed and no one there to organize playing time. Better off going to a park. Facilities at times disguising. Machine broke for months and some looked like they were never clean, same with locker rooms. And Never I repeat Never sign up for personal trainer it's a waste of money. They promise you things at initial interview and don't deliver or follow up.

Recently, I brought a friend to go swimming when Will informed me in a very authoritarian, paternalistic voice that I could not bring her in without her providing him with a passport. I also said I had been told I would be paying only $5 for her visit. Will then informed me that wasn't the case - that the charge was $15. I was willing to pay this but we didn't bring in any ID except for my membership card. You would think that I could have been told in a nice voice that this time he would make an exception and let us in but going forward my friend, visiting from Switzerland, would have to bring her ID in. Oh... No flexibility there. Additionally, in the past I have asked for help with how a particular machine was operated correctly and told that I would have to do a special program at $99. Just to see how to properly use the equipment? If you can... go somewhere else! Who needs that to relax...

Do NOT sign any type of agreements with LA fitness. I signed up for personal training and made it very clear that I only wanted a 6mo agreement. The document I signed had the exact number of sessions and a Total Cost so I thought I was fine. Nope. I noticed I had a charge on my card for two additional months and when I called LA fitness they said the agreement I signed has to be verbally cancelled or they continue to charge you. I was NEVER told this when I signed the agreement and their response is "tough." So I'm out almost $500 for nothing. I immediately cancelled my membership to the club and even that was not easy.

I have been a Bally/LA Fitness customer for over 30 years and I cannot recall when I have been so disappointed in overall maintenance of a gym facility. I can see from the number of complaints online that neither Louis Welch or William Horner take pride in ensuring their facilities provide a clean and healthy workout environment for their guests. I verbally complained to staff person behind the desk about my concerns which are not new but ongoing and his answer was it is an "older" facility which I find a totally unacceptable. This week there are 10 machines scheduled for maintenance. On an average week there are always 2 - 4 down for repair. The carpet in the workout room is filthy and I would think unhealthy for any member to lay down and touch the floor. Word was when LA Fitness took over from Ballys' they were going to make a number of improvements, replacing carpet for one, but that still has not happened.

LA Fitness makes it ridiculously easy to create and account/sign-up for membership online. However, when you want to close your account, they make so incredibly difficult (it's blatant harassment). My cc was used in fraud so cc company issued new card, and I seized the opportunity - instead of providing LA Fitness with a new cc number - to inform them I was closing my account. They took no action, rather in the span of a 2-3 days over Memorial weekend - proceeded to leave at least 6+ voicemails on my phone about how they've been unable to charge my monthly fee, and I need to call them and update payment records quickly to avoid a late fee. Upon return from holiday, I returned at least one of those call and reiterated my interest in closing my account, and advised I would sent them a check for the last month (although I believe they collect that up front when you sign-up).

This company shows ZERO appreciation/respect for clients, especially when you seek to terminate your gym membership. Don't waste your money! LA fitness will make you pay in advance even if you will not use the gym in the future! This company makes it outrageously hard to cancel, giving you only two options: mail a certified letter or go in person to one of their locations and have an operations manager cancel your membership, if you are lucky enough to find one at the location when you go. Suffice it to say, you can save yourself hundreds of dollars and your precious time by steering away from this consumer-abusive company.

I have been use this LA fitness facility at 3200 Grapevine Mills Pkwy, Grapevine, TX 76051. I normally swimming after work in that gym. One day, I saw this woman who wear a tennis shoes and walking in the pool. I told her that she shouldn't wear that shoes and walking in the pool. She told me that she bought that shoes just for pool using. I went to front desk and complained to the gym staff who was working in that facility. She told me that is pool shoes, she can use it in the swimming pool.

I was already a member of LA Fitness Club and moved to a different location. Hence visited the club near my new apartment to inquire about changing my membership. I was required to pay $15 more for this club than what I was paying at the old club, so I've decided to continue to go the old club although it is only 3 miles away from my new home. Then the new club manager called me on my cell and after a prolonged conversation, I've agreed to buy the annual membership with an exception of membership for me and my wife for $504 at two different clubs since my wife is about to move to a different state. He has processed my membership immediately over the phone and we were asked to take picture and collect the contract the next day.

I've been a member of LA Fitness for a year and a half since discontinuing my membership from another popular gym. Out of the many times I've come to this gym I've never ever had an experience like today's. I brought a guest for the first time and will never attempt to bring anyone here again! I was told that in order for her to work out she had to pay $15 for the day because my account doesn't have guest membership privileges and that was ok, I was gonna do it. The turnoff was how RUDE I was given this information by the young man at the front desk (who clearly should not have been there). He had very poor customer service skills! He acted like he was angry at something because he couldn't look me in the eye as he spoke.

My husband and son have been members of LA Fitness for many years. I joined on March 22, 2017. We asked them when I joined if the monthly fee of $32.46 would go up. They said no that all I had to do was pay an initial fee of $91.99. We asked again to check before we joined and they reassured us that the fee would stay the same. I was looking over our bank statement and noticed that LA Fitness was taking our $32.46 twice in the month. We called and were informed that that fee was for me. This is such poor representation and service. They mislead us and have had 4 months worth of charges taken out without our consent. My husband canceled my membership and my son's just now. I feel so taken by them and will make sure I let others know of their poor service and misrepresentation. My husband is still a member but we are looking into other options.

I had a really inconvenient experience in LA Fitness in Coconut Creek, FL. There is a guy working there, Ahmad **, he is a sales manager and I had two really inconvenient experiences with this guy. I decided to make some investment in my health, and I was looking for a gym, so when I was doing my registration in the LA Fitness unit mentioned, I was not so sure if my wife would participate with me in the gym. Trying to convince me, he said that I could assign my wife, paying a $150 registration fee for a family subscription, and if she decided not to come, that he would give me one week to change from family to personal subscription, giving me a refund of the balance.

I signed up for a 6 month personal training package and was not satisfied after one session. I did not receive a physical copy of the contract that says I only have a 3 day window to cancel. I cancelled within 7 days and they are trying to hold me to 6 months of services that were not rendered due to dissatisfaction. I sent them by certified mail my membership cancellation and my personal training package cancellation. They continued to charge my account during the dispute process so I cancelled my credit card. They are notorious for recurring charges even after cancelling. This is by far the worst experience I have ever had with a gym!! BUYER BEWARE!!

I called customer care as well as stop by at location. They were not willing to cancel my membership. They were just postponing my dates to charge me additional month. One of the answer I got that Manager suppose to have 3 hrs lunch. That was rude. I also used Planet Fitness before and they have very straightforward cancellation policy. That is I really like it.

I canceled my membership with LA Fitness, they took 151.62 out of my checking account without my permission. It was within the legal guidelines. They told me that I did not have to pay any dues until July and that would 25.00. Well today they took 151.62. Upon calling them, they told me it was not within the date of cancellation. So you tell me — If they tell you that you do not have to pay until July, but they still take out of the due plus more, what would you do? Never again!!! Being unemployed that money means the world to me now. The guy on the phone that I was talking was laughing!! Can you believe that? Told my bank to dispute it. If the membership is canceled they should not be allowed to take any money out of your checking without your permission. Don't care who you are, they should not be allowed!!! RIPOFF!!! Never again!!!

I purchased the LA Fitness's personal trainer sessions for 6 month. When I join, I said specifically that I only want to buy 28 sessions for 6 months. But when I sign the contract, they have auto renewal in the agreement, I didn't read it carefully which is really my bad. But in Month 4, I hurt my back and try to cancel the program. The employee there tell me I can't cancel. I can either buy out the last two months or I can stay and use my sessions after recovery because sessions never expire. And I can also let other people use my sessions. I figured why not and decided to stay, which is a terrible terrible mistake. In Month 7, I was charged again for the sessions and I go to the gym for refund. And they tell me there is auto renewal in my agreement, and all my sessions will expire within 30 days if I cancel. And the sessions are not transferable, I can't let other people use my sessions.

Many problems with Bonita Springs Gym. I only joined the gym for the classes, which I have to say I love the Zumba and Body works plus abs instructors and classes. There was another class added Cardio Jam that many of us enjoyed but it was removed. The problems are: Air Conditioning always broken, Roof leaks and leaks during class and stains on ceiling, classes cancel or many subs. My husband stated "men shave in the sauna" and he has recently obtains Athletes Feet and other fungus problems from gym. Please clean up this gym and fix these issues!

Back in January 2017, I called in to the West Saint Paul LA Fitness to have my account put on hold. The guy said that they call it "Freezing". They freeze the account for $10 a month until I am ready to start up the membership again and that is so I don't get charged the full membership fee again. When it was all said and done, he said not to worry about a thing. I'm a busy guy and I have all my credit cards paid electronically so I don't have to worry about having any late fees. It's now 6 months later and I called to have my membership un-frozen. I spoke with the Taylor (manager) who informed me that my account was never frozen. He said that It was my fault for not requesting an email receipt and that it's too bad, so sad. Taylor's attitude is not very pleasant and makes it difficult to want to continue this membership at this club.

LA Fitness is private, comfortable and adorable. I can go by myself and it is close to where I live. If I want to join a group, it’s there if I want it. Also, I like the price and payment options. It’s not expensive and I like their privacy policies and their polite staff. It’s quiet but I wish they had a refreshment bar and their hours were better for me.

The gym is my favorite one and I go there about 4 times a week. I love how they treat the people who come into their gym. They have great employees helping out the gym members any way they can and they have trainers. They also have a lot and the biggest selection of workout equipment and are always putting in new equipment. Everything about the gym is awesome and it meets my expectations.

I chose LA fitness because I got a free month membership a while ago. I went to their gyms to test it out and I really liked working out there so from there on I continued to use LA Fitness. I really like most of the features that LA fitness provides to us members. Some of my favorite features is that you get a personal trainer that helps you achieve your fitness goals. You can give a VIP guest pass to a friend and or family member. They also have racquetball courts so that you can play with your friends and have fun. I have a great time working out at their fitness gyms but more can be added in their features for members that will make it more fun and motivating to work out there.

I enjoy the fact that there are places where you can go and exercise, enjoy the usage of equipment, meet lots of neat people and all the while be doing a great thing for your life and your body. Lots of exercise equipment meaning you do not have to stand in long lines to wait on the usage of the machines. I also enjoyed the variety of the different types of equipment to work on certain areas of the body. I felt great that it was enough to do at the gym and it held my interest.

I liked the cleanliness of the gym and the attentiveness of the training staff. Spacious workout area allowing for less chance of accidents. Even though it is spacious nothing is taken away from the availability of the trainer being available when you need help. But I would offer better discounts, better incentives for newcomers to be motivated to continue their workouts. Also to upgrade the referral plan for existing members. Give incentive to regulars to promote through word of mouth what has gotten them eye catching. But overall this gym had more personality. You get a feeling or sense of being a part of something greater the moment you step in the door. This feeling breaks down the walls of embarrassment and self-doubt, grasp onto the tools given to them, and rip out a new body only meant for the determined and privileged.

LA Fitness has great service and helpful staff. I enjoy their gym because it has many different machines and classes for me to take. I also like using their weights and equipment. Most of my friends also have memberships and we all workout together. Additionally, I prefer this gym because it's open twenty four hours a day so I can pick what times I could workout and they also allow me to plan my workout accordingly. This give me more freedom than other gyms. However, I dislike that some of their gyms don't have enough parking for me. At time their gym could be a little busy so I have to wait for my turn on different machines. I don't like how I have to rent a locker either. I think that they should include lockers with their membership.

I had a choice of three different gyms. I had an LA fitness, ATC Fitness and a 24 Hour but I've never heard any complaints about LA fitness so that is the one I went with and I can honestly say I'm completely satisfied with this gym. What I like most is the variety of the equipment. You will be able to exercise any muscle in your body without having to really find alternate workouts for different types of body parts. It is very convenient. However, I didn't like the planning it took to find the time to go because it is an honest scheduled event because it's hard to find an hour in most of my days because I'm so busy.

It is my 'mommy time' so I love just about everything at LA fitness!! From the track to the machines, tanning, cardio and classes, it has everything I look for in a gym and not just free weights. It's a lot of fun! I appreciate that it's expensive so they don't allow just anyone in there and happily, I don't have to worry about the clientele and I feel safe walking to my truck. But it could be a little cleaner, spotless and germ free in my opinion! There could be antibacterial wipes at each station. I skeeve other people's sweat on a machine that I'm about to get on so I bring my own wipes.

When I was looking for a good gym to join, I narrowed my search to class availability and monthly rate and LA fitness was the best deal out of all of them. I've been in the best shape of my life and I thank them for giving me the opportunity. The gym has all of the modern day amenities that I need to get in great shape. They also have very personable trainers that help out whenever you need and the people that go there are very friendly. The experience is great and comforting as is but I wish they would find a way to reduce the lines on certain equipment in peak hours.

Initially I liked this gym and had high hopes that I would enjoy it. The gym is fairly large in size and their hours are good. There is a lot of equipment to use in the facility and there is always a machine available. The gym is always bright and clean. But the vibe of this gym is not what I expected and I was not pleased. The gym seems to mostly men and they can be creepy. I am not comfortable in this type of environment. It's not a very female friendly gym. LA fitness did not meet my expectations from when I joined. I cancel my membership after the initial contract period was over.

I chose this gym because it's close to home and I can walk or jog there. All of my friends goes there. We workout together and play basketball with each other. The basketball court, the pool and the people there is very nice. My workout partner is cool too. I always work hard at the gym no matter what. However, you have to pay every month and the 3 day pass is not enough days for me to experience the gym that's why I don't really like the membership. I wish for better.

LA Fitness is a nationwide chain. They have good reputations and better online reviews. I had previous good experience and a friend also recommended it to me and we go together to keep each other company and keep each other from missing classes. It has a variety of exercise programs to choose from and they have trainers that are knowledgeable. It's inexpensive and conveniently located. However, I would like to see Barre or Zumba classes available as well because those activities are fun and on trend. I would also like to have an option of a professional trainer creating an exercise schedule from fitness classes available, like yoga, pilates and such to accommodate my needs.

My family agreed on a family plan at LA Fitness. It has a lot of different locations and it's fairly large and has decent hours. It was much cheaper and it was more convenient at the time. The class instructors are well trained and they usually give a great workout session. And then the gym classes usually aren't too crowded and the facility is clean. I can also get a great workout in the pool. However, the gym isn't near my current workplace that is why I chose another gym. It was also too crowded and I don't like to wait on cardiovascular machines in a gym. I like to get in, get a workout and leave.

I like how there are enough machines that there aren't really any waits to use the machines you want. There is a polite and great staff there and you can get help with whatever you need. It's an overall friendly environment to everyone. One thing I think every gym should include is complimentary protein powder, or have built in music to machines that you can plug in headphones to.

LA Fitness has friendly and amazing staff who are easy to work with, a clean place and great prices with the package. I like that the payment options aren't that expensive. It's a great place for me and my family to go to membership. They go above and beyond to help and make me feel at home. My family likes the place also. I love the daycare and I can go whenever I want. They also offer tanning.

LA Fitness is a twenty-four-hour facility that works around your schedule. I could exercise in my spare time and it was also easy to get to as it was close by. The staff are very helpful and friendly. They have classes, the latest equipment and personal training options. However, they did not have a pool and I really love to swim for exercise, so I left for that reason to a gym that did. Also the only payment option was to have auto payments set up or pay the full amount upfront.

I had a friend with a membership and they were able to get me in as guest. First and only gym I've been in. The staff was polite and the place was clean so my expectations were met. There was a smoothy stand, a pool and many equipment to use. The place was big so you didn't have to work out right next to someone. I didn't feel like people were judging me either. However, the locker rooms were not very private. You had to change in front of people and the showers were communal. It also felt like a chore.

I like LA Fitness' selection of equipment and machines. They have so many locations which is the main reason that I chose it over other gyms. They have a lot of classes and childcare that is reliable. I like that they have a pool and the sauna is nice. However, they lack cleanliness. The crowd is not my favorite and whenever I try to stop my membership for a while it is impossible to get them to stop billing me. I am a repeat customer of theirs but the last couple times they made it so difficult that I will not return. Overall they did a very good job. They have food or smoothies and they always have someone on staff there present. The music is not too bad or vulgar. It's a pretty good place altogether.

I would choose this gym because the swimming pool was a salt water pool so it was a little better on your skin. I also enjoyed the smoothie bar feature that was available and the gym is clean, open and organized. All of the weights were put up and in order. You can walk in and see everything in a glance. It also felt fresh instead of muggy and sweaty. This gym is nice and it has met my expectations. I would recommend this gym.

I have a couple friends that go there and I went as a guest a few times. The membership cost was within my budget and I like that I'm not bothered by workers to extend membership like in a lot of places you go to workout. It's also a very clean facility and has relatively new equipment. However, it would be nice if the facility were larger and/or had more equipment. Or if less people would be there at the same time. I really don't like to have to wait to use the equipment.

I chose to go to LA fitness centers for the opening hours, the amount of equipment available and the convenience. I appreciate the kids club and the indoor basketball court. The gym has met my expectations. LA Fitness is a great gym, for a franchise, it has many features I like. However, the clubs can become very crowded and uncomfortable oftentimes making it hard to get in a class.

I like the space and privacy, the amenities, the vibe, as well as the equipment and classes in general. I get excellent results here as well as accessories, clothing and workout wear, and healthy options for nutrition. But, I would only choose to increase hours of classes or times the gym is open in general and to consider opening more locations as to adhere to the convenience of the clientele of the gym. Other than that, the gym has met my expectations and then some. It's an excellent facility that has earned its renowned reputation. I have always been particular about gyms because I am someone who values privacy in a group workout setting. This gym absolutely adheres to that preference and the members there respect that.

LA fitness has met every expectation. As soon as I walked in, the vibe there was very welcoming and the people were very nice. It would be awesome if they had a pool, but overall, the facility is clean and I felt very comfortable there. I would definitely go back and I would recommend it to anyone who asked me where a awesome gym was.

I love the fact that LA fitness gym has a sauna!! It had me sold at the door. It's the best thing about it besides having all the equipment you can think of. I was really nervous the first time I came only because of some past experiences with rude people, who think the equipment is theirs, but because there was an abundance of space and equipment, I had no issues at all. I enjoyed the time I spent in this gym. I have heard that some individuals complained about the people at the front desk being rude when you first come in but that was something that I never experienced thankfully. I went in and was greeted by the employees at the front desk, then did a good two and a half hour workout and then hit the sauna and showered. After that I was good to go. The showers were very nice too and the bathrooms were kept clean. Overall my experience with this gym was great. It still is to this day my favorite. It went above my expectations and I will keep coming as long as I am able.

The gym has exceeded my expectations. The staff is always friendly and is very helpful and so are their personal trainers. They offer a lot of different classes that you can take. The spin classes and Zumba are some of my favorite things to do while I am there. There seems to be something for everyone and at every level of fitness. I like that they are nonjudgmental there and also have lot of different equipment so you can work on different problem areas. I also love that they have a pool that you can work out in as well. This is the best gym that I have ever attended. I am very happy with my membership here. Me and my family enjoy coming here and if anything changes we probably would not have the same feelings toward the gym that we have now. The staff, classes, pool everything is perfect just the way it is.

I chose this gym because it is very conveniently located, open at hours I love, and has features that others do not. It has TVs on the treadmills and this gym also includes wifi enabled equipment that I can just plug in my headphones. They also have certain classes that are different and are not offered elsewhere. It has highly met my expectations due to the features and the location. I actually love this gym so I think they are fine.

I chose LA fitness as it was the closest to my house. The atmosphere of the gym is very clean and the people are friendly. I am never treated poorly or inferior to others who are working out here. There are also many different exercise equipment to choose from. This gym has everything that I am looking for in a gym and has met all the expectations I have. However, I would like the experience to be more personal but other than that my gym experience has always been very well and I have fun.

LA fitness was closest to me and they had at least 6 racquetball courts to use. They also let me try it out for free for the day. But I didn't like that there wasn't space to put your belongings in while you were utilizing the courts. Our stuff just stayed on the floor and anyone could've stopped by and taken our stuff. Also, the gym was way too big!! For the amount of space they had, there weren't enough people there to justify as to why they needed that much space. I also didn't like that I had to pay a fee to utilize the courts. That didn't seem fair. Other than those the gym did meet my expectations and then some.

The gym was close to my home and more than one of my friends also went there. I usually had a workout buddy and was given recommendations on classes from other people I knew who went there. I liked some of the instructors and classes they had available and their hour of operation also fit well with my schedule at the time that I was going there. I would prefer smaller class sizes though, but other than that I basically had no problems with their services and I am planning on getting a new membership soon.

This gym had a great setup for cardio. It had many options and lots of equipment so that you could basically get on your pick of a machine at any time. Also the weight machines were setup so that you could just go from one to the next and get a full workout without having to think about what to do next. Childcare and location were my main reasons for choosing this gym. Childcare was available for up to 4 children and they had morning and afternoon hours available, which helped drastically with my knee. But a women's area in this giant gym would be really nice. I don't necessarily think that the cardio needs to be separated because with that you are in your own space, but trying to use free weights around a bunch of groaning men is a little uncomfortable for me personally. I think a spot women can go and lift without waiting forever or being stared at would encourage more free weight lifting.

I went to a couple gyms with friends and even went to a couple with my family but none of them seemed to be the right fit or have any of the classes I wanted to take during the day or night. But I love my gym. When I walk in LA fitness there are rows and rows and rows of exercise equipment. There are so many running bikes and machines that sometimes I don't know where to start. But I don't like how people are always staring at me because I seem to be the biggest person there. They should invent time frames for people that are uncomfortable around some people and do not like the way their body looks.

I chose this gym because of location in proximity to my house. It is a quick drive but not local enough where I see too many people. I love this gym. I like the large space, very clean and pool to exercise in as well. There is never a wait for machines or weights which is great to have a quick workout. Every time I have gone I have had such a great experience and refer my friends.

I love LA fitness. They have such a large variety of services and machinery. There's options for everyone. There's classes and trainers, tanning and so much more. I chose LA fitness that I have had because the level of service and attention you get is above and beyond most other local gyms. LA fitness trainers keep me motivated and focused. The only thing that I could try to improve is possibly extending some hours of operation in my current area. Most of the time the hours work for me but sometimes they don't.

LA Fitness has great equipment, awesome people and great staff. The equipment is always kept clean and the staff are polite. The meatheads aren't as crazy as Planet Bitchness makes them out to be. I hope they will have more cleaning equipment but other than that, the service and environment are top notch. I wouldn't trade it for anything. It would be 100% safe to assume that this gym has met my expectations and then some.

I received a coupon for a free membership and went to LA Fitness to claim it and stayed there for an additional 6 months. They have a good selection of free weights and machines that i was looking for but sometimes I had to wait to use the ones I wanted. They also offered different classes like yoga but I never took part. Plus, it had a basketball court that always had people ready to play. But a couple of times, there were fights on the basketball court that were not dealt with quickly by the employees. It could also get really crowded because the one I went to was not a very big place and could get hot in there when it was busy. But I know they had an ac because it would be cool during non-peak times.

LA fitness has better weights and dumbbells, unlike a gym I had went to before that had rust on the weights and made my hands turn orange. Also they had a variety of different weights that let me gain muscles in every area of my body. I also can get tone faster in this gym. And they have better curl bars so I can lift heavy weight without the weight tearing my hands up. But the gym could be a little cleaner. Sometimes people leave the flatbench seat full of sweat and I have to wipe it, but that isn't the gym's fault, it's the person's fault. Overall this gym is the best and it has met my expectations.

It's the most convenient to my location and they have lots of machines in very good condition. It's clean and makes me feel energized to work out there. I also prefer their trainers, environment and overall vibe. The staff is friendly and welcoming. But should have more merchandise to buy, more spacious locker room facilities, more discounts on the memberships fees and some special classes would be good.

LA fitness has basketball courts and I love it. I can go there and get into a pickup game very easy. The people in the gym are very nice and there are never issues with violence or people smack talking. However, it is not very tidy at the one I go to. There are towels everywhere and the workers do not seem to be very motivated to clean up. They do try and help the people though. Nevertheless, I picked this one because it is cheaper, it is closer to where I live and I can basically walk there if I wanted to. The price point is basically unbeatable, especially for someone with my lack of money to spend per month.

I loved everything at the gym, everything was amazing. The machines are well cleaned and not broken. The treadmills are great and I love the pool. The bathrooms are really good too. The showers are all nice and clean like they should be. But the thing I loved the most about LA fitness was the personal trainers. They really help you out and motivate you to keep going and to not give up. The people are nice and the drink service is really good. But one time I was there I got this front desk clerk that was just a little snippy and rude but she was probably just having a bad day. Other than that, the gym has a great atmosphere.

This gym was definitely one that you got what you paid for. It's my favorite and will continue to be my favorite as time goes on. This gym was of a higher standard. Everything was extremely clean and up to date and the pool and hot tub are amazing features. I also loved the fact that there are courts to play racketball. The main thing that I wish this gym would encompass is later hours. My schedule only allows me to use the gym late at night and I'm no longer able to use this gym because of that. But I loved using this gym and it is still the best gym I've ever used.

Great place to work out. I chose this gym because my spouse is a member. It offers a wide variety of exercise equipment and there is also an extensive cardio section which is nice to have. While there are a lot of machines to use so you're not necessarily having to wait in line, the gym always feels overcrowded. The gym met my expectations but I would rather ride a bike or play tennis or swim than work out in a gym.

They have the best locations of any gym in the city. I enjoy going to this chain far more than any other I have ever been a part of. The staff is always friendly and very well mannered. The gym is kept clean and machines always work. There are plenty of workout stations and machines to use. The stationary bikes are always wiped down and well kept up. Free weight area is also kept up and organized. There seems to be enough of everything to go around. But hope they more open spaces, better quality free weights, basketballs for basketball courts as there never seem to be enough of them and better racquetball facilities.

I chose this gym because the prices were right. It was not too expensive and had a perfect plan for what I was looking for. I know many people who go here so that is why I decided to try it out. I also like the fact that the staff encourages an atmosphere of non competition and I can go in and not feel judged. The equipment is also always in tip top shape. However, I do not like how there are so many weights, but not enough cardio machines. Also, sometimes, people do not wipe down the machines after they use them and I feel like there should be more signs or more cleaning materials and a greater encouragement to wipe down the machines. It makes me feel a little gross when that happens. But overall, I have been happy with the experience and it has met my expectations. I like the gym and I plan on going back very often.

They billed 14 more times on a offside account since the day we parted. I complained about it to LA Fitness. They allegedly did not know of the incident. My child said nonsense to him and they called and canceled my account and said we were supposedly used the membership card. I am officially after the promoter who has stolen money every month and paying double from what we agreed to pay. This illegal misconduct earns LA Fitness official reputation for on right theft. There is evidence for 14 months money have been drawn out of a foreign credit card and for months LA Fitness was stealing from me. The company should be in court for misleading advertising, billing violations, illegal promotions, and lying. There is enough evidence to order LA Fitness for criminal and financial suit against LA Fitness with evidence of bank transactions from LA Fitness and initial card that was supposedly used that they somehow billed a foreign card for months now.

LA Fitness has a good reputation and they have one of the better rates in my location. It's got a great location from my house and I got a good deal for the membership. They also have a great variety of equipment, great environment, and the atmosphere is never intimidating. They have friendly and helpful staff. But as with every gym it can get boring and repetitive. I would recommend for them to have classes in different varieties and add other amenities like a nice steam shower area.

LA fitness has a large amount of equipment to use and make sure everything is super clean. Cleanliness is super important for me in a gym. I also like the classes offered because they are so varied. However there are too many people to find dates instead of working out. They spend extra time on equipment, others are waiting for while not actually working out. Other than that, I absolutely love the hours and location. Both help me to be able to maintain my busy work and family schedule and still work out. This is an invaluable service.

My trainers are encouraging and attentive plus they are closer to my home. They do not judge and work with long time clients in regards to their memberships. They check to see if you are doing the proper exercise to benefit your set goals. They also provide health tips to encourage proper diet. They also encourage members to bring friends and family members. Plus, they have a daycare. I like their treadmills but they need a swimming pool and low impact machines. They can also benefit from their hours of operations. Whenever a goal is met trainers encourage members to set other goals.

I chose LA fitness because it is in my area and is easy to access when I need to at any time of the day. I like the range of equipment and that they're open 24 hours. It has what I need and is available to my schedule. They also have aids who will assist you on matters that you desire. Their pricing being a little cheaper would be great but it's reasonable when compared to expensive gyms like Golds Gym. I wish they had a few extra machines that I would use but have quantity over variety for some of their machines.

I chose this gym because it was only a couple miles from work which made it easy to attend the gym at a regular schedule. Also a co-worker of mine joined so I had a built-in partner to try to motivate me to attend the gym regularly. There was also a good incentive with no sign-up fee and a very reasonable monthly rate for sign up. There were even racquetball courts that were often open for use not requiring appointments. There were also fairly new machines and plenty of them for the amount of clientele that workout at the gym so that there are always open machines to use.

I like how LA Fitness has good hours and how they make it easy to get to. I like how they also make it into being something very fun, different and better because how have special trainers. I think it is great and they have all they can to make it better for what I want as well. However, I think they should expand things out so we can get more people in it and make more machines available as well.

I loved that gym. It was huge and had many amenities and options for personal training. I loved the style and all the equipment and showers plus it was very clean inside and out. It was definitely the gym of choice for my peers if you had the money to join and the pool was the best part. I definitely wish I was back in Florida so I could continue my membership there. The only thing I didn't like was it wasn't 24 hours and it was in the city so it was a densely populated area and sometimes it was hard to park plus it was very expensive to have a membership there but this was 6 years ago.

I chose this gym for location and convenience. But it does not align well with my fitness goals which are more strength based. The knowledge of the trainers is limited as I could not find anyone who was a CSCS. And I was unable to find a trainer to suit my needs, which was disappointing. I think the facility could stand to get more squat cages and lifting platforms. Being unable to do Olympic lifts impedes my strength programming. However, they have a wide variety of free weights and weight machines. Open layout, not intimidating. I like the sauna and childcare which is a huge issue and a barrier for many people. The pool is great as well. LA fitness is okay for average fitness enthusiast.

I like LA Fitness and I chose this gym because of the proximity to my home and the low monthly fee. The pool is usually available. The gym is clean and the staff is friendly. I like the classes. They are interesting. The class times are convenient too. The same people go to the classes so there's a sense of community. I like the clientele of the gym. But they should have maybe more equipment or newer equipment. The television channels are bad too. Also, I wish more people went to the classes. Sometimes it's awkward when no one shows.

I liked that LA fitness had a diverse clientele that wasn't just a bunch of hard bodies and it had helpful people working there. It was a large gym with many choices of equipment, and several of each type, which meant I didn't have to wait to use the machine I wanted to. It was also conveniently located to where I lived at the time. However, the parking lot could have been larger as it was hard to find a parking spot when they were busy. The carpet could also be updated as it seemed grungy and worn out and I would have preferred to have more privacy in the shower area.

Best gym ever. They make me feel like I am not fat and I like to feel that way. They have plenty of equipment for me and my family to workout at. I like this gym because it makes me feel special and they always have tons of towels, they have a pool and basketball court with free to rent balls. The net is always working and the court is always clean. I wish it was closer to my house. I have to drive forty five minutes to get to the gym. Also, I wish they had a cafe there and they have more people there so I could play basketball with when I go.

LA Fitness met my expectations and I really enjoyed it. The staff was very helpful in showing me the right exercises and equipment to use so that I didn't hurt myself and so I could get the maximum use of the entire facility. My favorite part is the exercise classes. They don't exhaust you and you really feel refreshed after a good workout. The only thing I might change is the location it sits in. It's very dark at night. Other than that, the staff and the other people exercising were all great. I would recommend it as well as choose it again.

LA fitness is spacious and has good atmosphere, pool, sauna and lots of weights. I got a free membership and turned it into a paid one. This gym was in the area and was very attune to customers. The trainers were friendly and individual tvs at machines were a great asset. I approve it and I also liked that there was a daycare. However, they do not have enough towels and they're expensive. There was a lot of gym bros. I liked it overall though. It was very nice.

It was the gym closest to my job. I had to pass by it on my way home from work, so it was very convenient. The price wasn't too bad either so that helped. I like the large building layout and the staff. Classes were easy to find and staff was helpful. The amenities were clean and well-maintained, even with the high volume of traffic. But, I didn't like the class schedule. Not enough variety. I like zumba and other aerobics but I also want strength training classes that are challenging and not some variation of high intensity interval training.

Sometimes I think it's a little pricey compared to other places and I don't like how crowded it can be some nights. I also don't like that sometimes it gets very hot in there. I chose it mainly because of how close it is to me and it has met my expectations from what other have told me in the past, it also has kind of exceeded certain expectations with how well run they seem to be there. I thought that because they seem crowded, they would be a mess but they are not. I think it's a very friendly environment, they keep their equipment in good shape, and I never feel self conscious there.

I enjoy the fact that I can exercise however I want at any time I want. I also like how there is plenty of ways to exercise and that it is clean and efficient. They have an extremely friendly staff who I can joke around with and exercise with, the staff has become like my second family and I'm glad they're around to motivate me when I don't feel like working out. They're always kind and don't judge your body. The people that exercise there have plenty of manners and I appreciate that. However, it would be nice if the gym had a smoothie bar to make shakes and protein drinks to drink while exercising. I wish the locker room was a bit bigger but it's somewhat fine the way it is. Moreover, I don't like the treadmills, they're rough against my feet but I think all treadmills are like that.

LA fitness has exceeded my expectations. The main reason I chose this gym is because they offer a variety of classes in addition to the basic workout machines and weights. I also enjoy the fact that LA Fitness has mostly women as clients and their classes are fantastic. The people that work there are friendly and very helpful. The gym itself is clean and usually not very crowded leaving the workout machines such as the treadmill or the elliptical open when you want to use it. Most places have a long wait which can be annoying and discouraging.

It was a nice environment and very pleasant place to be. I like the building. Other people who go to the gym are kind and willing to help you if you don't know what you are doing. However, the water has issues and the workers are very forceful and intimidating to get you into a contract then letting you have a free day with your friend pass; which is very scummy business practice. The heavy weights were on the second floor which makes no sense and it doesn't have a good program set into place. And also 100% overpriced for being a student. Overall, it made me shy into opening to other places to go to the gym since my experience was so stressful. I feel like it would be better if I would just do 200 pushups, squats, crunches, leg lifts and 20 mins of yoga at home to feel more comfortable than there.

LA Fitness has the whole package according to my standards. This gym has everything I need to stay fit. They even have a variety of workout classes. I really enjoy the step class that they have and they have a excellent bicycling class that is amazing. I also like the fact that if you do not have a mp3 or some type of listening device then all you need is ear buds and you can hook it up to the machines. You have the option to watch TV or listen to the radio. It's nice because sometimes there may be something you wanted to watch but you had to go and workout. But if I really had to find something that I would change about LA Fitness, it would be that they stay open 24 hours. That would really take the cake.

I like the pool and the spa at LA Fitness. That is the main reason I chose to join that gym. However, I would improve the cleanliness of the pool and spa area. There is always a funky sewage smell on one side of the pool. While I know they try to fix the problem, they obviously have a major plumbing infrastructure issue. Also, the treadmill area is always crowded and it's hard to find a machine. Still, LA Fitness is close to the house. There are other gyms nearby but this is the closest pool and spa. Otherwise, I would change gyms due to the smelly pool area.

I like the variety of class options and times and the quantity and variety of workout machines, which were always kept clean and in good condition. My friend is a member there and I like to work out with a buddy. The gym was open, clean, and well lit. The staff was friendly and helpful whenever I had a question. On the other hand, their cancellation policy needs to include a clause for an individual that moves to a town more than 50 miles away from the nearest LA fitness. I moved in with my parents to help them around the house before my personal training contract was up. I was more than 50 miles from the nearest gym but they would not allow me to cancel.

I'm not an athletic person and I'm totally out of shape but LA fitness has treadmills and ellipticals inside of their very own movie theater! Didn't even feel like I was working out my body for 2 hours. The second story has a track that I walk on, and a gorgeous basketball court. The swimming pool is very nice too. However the monthly rates and memberships are way too expensive for me and I couldn't continue going there. Was a total bummer. Nevertheless I didn't think gyms like that were possible. I never once felt judged or creeped out. Everybody does their own thing and doesn't bother anybody else. Would recommend to anyone.

The staff are helpful and friendly, and helped me get the best workout with the least amount of pain or struggle. They are always sweet and nurturing towards my health. I felt great afterward and always want to go back for more!!! The gym tends to get humid. So they are going to install dehumidifier and better ventilation systems!!! Also, there is a lot of background noise but it was drowned out by music.

The location and ease of getting to the gym are convenient. Basketball and racquetball courts are nice and usually available. The pool is clean and well maintained. The gym and locker room was clean and neat as well. Also, the daycare for the kids while you workout is huge. Never have to wait for equipment, am able to do my workout and go home. They have hours for my needs and generally got my workout in without being disrupted. But I don't like the rock climbing wall or other activities that are separate of exercise. Also, the personal trainers seemed disinterested and were in their phones during my workout.

I love that they have everything. It feels like for the price that I pay for this gym it's actually worth my money. I love this gym and it's honestly the best. I can be here all day and I hope everyone starts coming to this gym. It has so much more equipment. It's way more spacious than any other gym I know of.

I have been a member of many gyms and LA Fitness is my favorite. They have a fair amount of locations where I live and have a good variety of equipment and a lot of space. The locker rooms /bathrooms are always clean in my area. The one I go to just got renovated and it looks great. It has a pool and a basketball court. If I'm in the mood for a smoothie, I can head right downstairs and get one. It is not 24/7 but that is ok and I can also use all of the locations. While I'm not too big on things like Zumba and kickboxing, the few classes I've tried were fun. I am overall satisfied with this gym.

A big factor why I chose LA fitness happens to be the fact that my old gym closed down. So I had very little options, and went because it was all that was near my house that was affordable. My dad was attending and paying for me so we could workout together. It has its pros and cons. I liked what they had to offer for classes. I also had lots of friends and family who were apart of the gym which made it much easier for me to go. Racketball court is also a plus. However, it's too open. The one in my area is a little on the small side, compared to my old gym (my old gym was also my favorite gym). The people are typically unfriendly. It's also incredibly busy all hours of the day.

It has large size, double floors, a rowing machine and large locker room and showers. Many machines so you don't have to wait so long, and the variety available. However, I dislike the Cleanliness and smell. It smells really dank. I don't like having to change gyms so I wish there was better maintenance or materials used so that it would seem cleaner. I would renovate the gym more often or install better flooring. Also maybe give people incentives to exercise not all at the same time, maybe a discount on the membership fee, or premium for peak hours. Also it would be great if a certain amount of visitors were allowed within a month.

I like the layout and it's close to home. It was BAC which I went to before and they switched to LA fitness. The same clientele and workers so I didn't see a change in my regular routine. I like the juice bar and classes. I also like how they offer personal trainers and a special women's only section for weights. I like that they have lots of equipment and the price is reasonable. I enjoy this gym very much. There is nothing that I dislike other than sometimes the music is annoying. I use my own headphones so it doesn't bother me.

I started going to LA fitness because I got a good price to sign up. I started there because I like the atmosphere and the staff are always nice, helpful, friendly and willing to work with you! I prefer larger gyms so I have options when I go there. However, too many people sometimes. Because it is such a big gym in my area, a lot of people go there to work out. I've had to leave a couple classes due to them being too crowded or didn't get a chance to use cardio machines because they are all taken up when I get there. Otherwise, there are many options for classes and workout machines. Sometimes I use the free weights, but overall cardio machines and the classes are my main routines. Also, LA is one of the only gyms with a basketball court!

There are a lot of features that I enjoy about LA Fitness. First I really like the juice, it's awesome. I also enjoy the sauna and personal training options available. The personal trainer and the facility are also really, really nice. I had nothing but good experiences each time I've gone to the facility. The only thing I really dislike the price. It's a little expensive to sign up and pay month to month. I understand all the many amenities that LA Fitness offers, you expect it to cost a little more that the competition but it a little too expensive. But overall, LA Fitness is a Great gym.

I enjoyed using LA Fitness' services for the strength of my own body. Their gym really helps to enhance your performance and physical body skills. I like everything there is to like about this gym and it does not disappoint me in any way. I love the coaches there too. They are very self motivating and help you unlock skills that you have never known about. I like this gym the best overall because it is very convenient and it has a nice inviting atmosphere. I would recommend LA Fitness to anyone in need of physical or mental exercise.

While it looks very clean and modern, it's too modern to the point of making our stay there while working out not comfortable. But it's nice and generally makes you think of a hospital which encourages you to work out because you're thinking, what happens if I don't work out? Will I go to the hospital? I like it but I would make it less cold. Also, it had competitive pricing. The one I went to had daycare which is perfect for people with children and need to work out. It made me more inclined to visit the gym since it is more accessible for a lot of people which makes the gym more equal and awesome.

I chose this gym because they have a lot more equipment, there is never a long wait for the machines I want to use and tanning included. Also they offer personal trainings and my membership is very reasonably priced. I like that there is plenty of room in the gym to move around without bumping into others. It's very clean and the staff is very friendly. They are always willing to help when they can. But I don't like that the gym is kind of far from my home. So I don't get to go on the weekends.

This gym is the only choice in area close to my home that made the commute doable. There were not really any other choices that were nice in the general area unless I added a commute. Plus I did know a few people that went there so it was nice to see a familiar face when I walked in. LA fitness had a lot of equipment. They had plenty of treadmills and the facility seemed clean. However, every time I walked in I felt awkward and unsure where to start. There were some serious people working out and I felt embarrassed walking up to a machine unsure how to properly use it.