Zenni Optical Reviews

My Zenni glasses came apart and needed a special screw evidently as I have been to 4 optical places and they do not have the screws to fix them. I wrote an email to Zenni and they said they had no provisions for repair. Buyer beware -- if your glasses break or come apart, other opticals may be unable to repair them. For this reason, I will never buy Zenni glasses again.

I've purchased from them more than once. The website has even improved a little over the last year or so. The product takes quite a little while to get here but that's the main drawback to it. It takes about three weeks. Also, the quality is a little less than what some other brands might be. But they’re good for me as an adult. I have a son and I tend to stick with Zenni because we're changing out glasses so often. But they are durable enough to last through a period. I noticed the ones that I had purchased from an eye doctor that might be several hundred dollars a pair was heavier weighted. The plastic is heavier. The glasses from Zenni feel a little lighter weight and a little less solid but they certainly do the job.

My daughter wanted sunglasses and I ordered it from Zenni. It was fairly easy to order. The quality of the glasses was nice. I was pleased with them.

I saw a girl with some glasses that I liked. I told her I liked them and she told me to get it from Zenni. Their website was very easy to navigate. I received my glasses pretty quickly. The glasses look exactly the way I thought they were going to look. They seem pretty sturdy. They're flexible enough to wear. Zenni is wonderful and I would order many more glasses. They were so affordable and the sunglasses part works really, really well.

I purchased two pairs and they’re good for what I'm using them for. I was referred by a friend and ordering from Zenni Optical was easy. The only drawback was I couldn't speak to anybody. When I went looking, I contacted them and it's through customer support and we just emailed. Other than that, the glasses are stylish and they fit well.

I've been getting my glasses from Zenni for almost 10 years. I ordered my glasses online and the process was pretty easy.

The prices are cheaper. I got the full frame and the quality is great.

My glasses broke and I didn't have any more spares left. I called around to several places but was told if I needed to order contacts I could. But nobody would fit me for new glasses. A total stranger providing customer service by phone, told me about Zenni Optical. My regular doctor gave me the same info a couple weeks later. Both people spoke of the great prices Zenni has. So I went to Zenni's site with my optical prescription in have. It didn't take long and I had tried several pairs of frames on my picture with a 180 degree view. My wife is ordering a second pair too and they've each cost under 100.00 dollars, although you can spend more depending on your own fashion taste.

I found Zenni Optical online. I went with them based on the choices and the prices and I got some pink ones a month ago.

I was extremely surprised at the rapid response and to extremely satisfied with the outcome of the final verdict. They were fair and I am once again pleased with this company that I have personally used to purchase many glasses for family members with no insurance etc. I think they are reasonably fast this error although it wasn't mine nor theirs because the RX was written wrong by the medical professional (eye doctor). It was resolved and I am happy! THANK YOU.

Beware - Still waiting for my order. I was told max 2 weeks delivery from the time my order was received. I placed the order on the 4th of August. Today is the 20th. I asked for a tracking number on the 17th, which they supplied. It shows that the label has been printed but nothing has been received yet. So I wrote back and explained that this is just a bogus tracking number to appease me and nothing has been shipped, to which they replied: "Thank you for contacting Zenni. We are so sorry for any inconvenience caused to you. Due to recent Covid-19 pandemic, it will arrive later than usual." I am as sympathetic as the rest, but I called to make sure that there were no expected delays before I ordered. So if you need your glasses quickly - not recommending this co.

My daughter did hers and said that she had a good experience. I just got a new prescription, so I tried Zenni. It took a little while to get my glasses done, but it's been a good experience until the lens part busted. When I got up this morning and put my glasses on to go to work, the whole top part of my lens on the one side fell off. I keep this pair in the case and I don't use them other than at work wherein I'm just in the office. I have another pair that I use for when I'm outside doing stuff as well. I called in about my lenses and I'm waiting to see how things will go. Zenni was supposed to be doing something about it because my glasses are still in the warranty.

Ordering was easy because it let me do a picture and try the glasses on. The glasses are not the greatest but for the price, they're great. You get what you pay for.

I ordered some glasses from Zenni several years ago, but I haven't since then until just now. Ordering was pretty simple. The only thing is I've always had the glasses with flexible springs in the sides, and the pair that I just got don't. They're a little tight on my head. It's the same dimensions as my previous glasses, but the bows fit pretty tightly. Other than that, it got here pretty quickly. I'm satisfied.

A friend who was rather hard up for money tried Zenni Optical and said they were good. So, we tried it and they are. The glasses are perfectly aligned. The prescription is perfect. The frame is a little shaky, but a little fragile, but they have not broken yet. I got what I paid for and they’re perfectly adequate. My wife liked the website very much. They also have a decent, prompt response. But everything is so messed up and shipping to Maui is difficult, so our order took a little longer. But that was expected.

I ordered two pairs of glasses in May. I got headaches when I tried to wear them. Then COVID hit and I wasn't able to take them in to get the prescription checked. I finally did last week (August). The optometrist told me that one wasn't even my progressive prescription and the other was reading glasses. I now have two pairs of glasses that I can't even wear and no one will get back to me. Never again! I'm not just going to give up, I want a full refund.

My friend back in 2013 told me about Zenni. I've been using Zenni as an eyeglass ordering place since then. It's really easy ordering as long as I have the eyeglass measurements which is handy that they provide tools online. The fact that I can upload pictures of myself and try on that way is really helpful. But maybe they can have an iPhone app or something like that will be cool. Their turnaround time was really great. It took two weeks to get my glasses and the fact that they emailed me updates made it seemed like it was much faster. That way, I was in the loop of when my glasses order was processed, manufactured and sent out.

My cousin told me about Zenni Optical and it was a really cheap and affordable way for me to order glasses because usually when I go to a doctor, it's really super overpriced. So that was why I started to order from Zenni. The order process was super easy because all I had to do was go to the doctor and get an eye checkup to renew my prescription. Then all I had to do was upload it onto the website and then it processed everything for me. Sometimes, I do the try-on feature, especially when I'm not sure with a specific style because they have so many options and it's really helpful. The shipping's not too bad. It actually comes in on time, as it says. Zenni really saves me a lot of money. I keep breaking all my glasses and I have 10 pairs at home.

I've probably been ordering through Zenni around 2009 and it's usually always good. The process is pretty straightforward if you know what you're looking for. It gives you the option like plastic frames. It gives you different styles to look through. I've had a couple that are probably not the same quality as far as the frames go as what you get at an optical supply especially when I've ordered for my kids who go through glasses like crazy and even myself. But that price point is much better for me than usually the higher-end frames especially if we've already exhausted our insurance benefit.

I have ordered three times from Zenni - I think they are the best eyeglass company on the internet. I love the "virtual try-on" feature, in which you use your computer camera to make a head-and-shoulders 3D image of yourself, which can then "try on" the different styles of eyeglasses. You can have the head turn from side to side, which makes it better than using a mirror.

My cousin ordered some glasses from Zenni Optical, and she told me to order some from them. Finding the styles that I was looking for was pretty simple. I like how the glasses fit my face very well. I got them to fit my face very well.

I had tried warbyparker.com, and they mail them to you once you try them on, but they were still a lot more expensive. Price was my motivating thing. I saw Zenni first and I wanted to try it and see how it would work. I was able to use the try-on feature. Once I got my measurements from my eye doctor, I used that as a reference because glasses are kinda funny on me. The only thing I didn't like about it was the fact that I was unsure of how they were gonna look until they came. But I like the glasses fine, so it worked out well. As far as the quality of the item, they've been wonderful glasses. I've only had them for a short time, but compared to the last pair I had, they are wonderful.

I came across them and used them four years ago, and then we liked the glasses and got them again. My wife always picks out the frames and I like the quality. Although, my son broke his pair last night, so I wasn't super happy about that. Usually, when you step on glasses, they don't do well. Other than that, the shipping speed's a little slow for us, but we're in Alaska, so we are used to that.

My son's girlfriend told me about Zenni. It took a couple of weeks for me to get my glasses. I didn't know what to expect or how long it was gonna take, and I don't know where they're shipping from, but with COVID going on, it was nothing that I wasn't expecting. The only thing is where the bows are at. I was expecting the bows to be flat and these are actually just one wire spring. It's kinda like stainless steel. It was a little bit difficult to look at the features online. Other than that, so far, so good. If my wife needs glasses in the future, I'd order them from Zenni.

As you should be, I was skeptical of ordering glasses online, especially for a prescription as crazy as my husbands is. Well, I am skeptical no more. I ordered them online, inexpensive frames, progressive bifocal lenses, Photochromic lenses, they arrived within two weeks and I paid only $83.00 in total. They are much better quality than the ones I got at my local optometrist, were less expensive and came three weeks sooner than the ones I ordered locally. I wanted to have an extra pair and will now use these as my main pair and my locally purchased ones as a spare, they are so much better. So if you're hesitating on purchasing your glasses because you can't trust everything you see on the internet, take my word for it, you won't be disappointed.

Zenni had good quality for a great brand. Ordering is super easy and I usually receive my order within two weeks. Their products have held up. In fact, my 11-year old said, "Mom, these hold up better than my $100 glasses that we get from the eye doctor." So, although they're not as high quality, they almost hold up better because they're a little more flexible and good for kids especially.

My little one has had to get glasses so I needed some that were cheap in case we happen to lose or break the others. I wanted to have some backup. Through Zenni, I got sunglasses and another item, and it was fine. The Virtual Try-On was nice. I was pleased with what we had bought so it was pretty true to the way that it looked online. If you don't truly love it, you can still wear them around the house with the styles if they didn’t look right. I figured that would be a win-win for us. The only thing that I had an issue with was his prescription was too high so I had to go order those from my eye doctor. But that has nothing to do with the online glasses. Other than that, I was very pleased. We got our order pretty quick. We’ll definitely be ordering again, especially for him.

I was referred to Zenni through a friend of mine. She had a really cute pair of glasses on and she said they were from Zenni. This is my first time ordering and it was really easy. I got the blue light glasses so I didn't need to find my prescription. There were plenty of styles that I liked. I ended getting two pairs because they have so many cute ones. It took a little over two weeks for me to receive them but I changed my address in the time between placing my order and receiving it. I was fine with the ship time because they were sent to my original address then had to get forwarded. I was very happy with the whole process and I'm really happy with the glasses. I will definitely order again.

It was the price and ease of being able to figure out which one would fit me that made me purchase from Zenni. I have about eight pairs from them and most of the ones that I've gotten are plastic rims. Recently, I got a pair of circular round metal rims as well. I use the Try-On tool. There's one of the models that kinda best fits my face structure. It was good. Zenni is the way others should go instead of going to a big local chain.

I have been using Zenni for more years than I can remember. My sons both got all their glasses from Zenni and now my grandkids are buying theirs from Zenni, also. I have a difficult prescription, with a prism addition (which none of the other online makers offer), and Zenni has consistently made my glasses accurately each time.

It took 2 weeks to complete the order. I requested the new customer discount and they denied this because I was military. Once I received the glasses, they were made of the lightest, cheapest material I could imagine. And when I put them on, I could not see a thing. The prescription they used was not the one I sent to them. I went to COSTCO and found some outstanding glasses, best I have ever had. They were $100, but YOU WILL GET WHAT YOU PAY FOR. I asked for a full refund and they said no. They only give 50% refunds and only after they get the glasses back. I tried to review at Yelp and Google but this is not allowed. They are using a commercial agency they can control. Let's see if this shows up as the only other one star review on this site after 700 reviews. Go figure.

It's my first time ordering from Zenni and the process was easy. The quality of the frames are very good and the delivery was on time.

I tell everyone to order their glasses from Zenni. Their prices are extremely affordable. Purchasing is extremely easy, especially with the Try-On at home feature where you could just take a photo of your face and you can try-on whichever glasses to see what they would actually look like on you. I get my order in two weeks at the max and I'm extremely satisfied with that. I ordered a pair of glasses from GlassesUSA as well as a pair from Zenni and I prefer the Zenni ones 2,000% over the ones from GlassesUSA. I got the full rim plastic because I don't like nose pieces. I put my glasses up on my head and my hair gets tangled in them.

The first time I used Zenni Optical, it was the only one offering what I needed with the best prices. The eyeglasses through an eye doctor's office are very expensive, and I don't find the quality any better. I've continued to stay with Zenni because I liked the glasses. I like the frames and the quality of the work. I can afford a few pairs of glasses and change them around. I find ordering easy. I like the fact that I can upload a picture and see what the glasses look like on me.

Finding the frames and styles that I'm looking for is super easy at Zenni. I have a teenage son and he really loved the trial feature. It measures his face and everything. We've ordered three pairs and it usually takes two weeks to get them. We wish we got them a little bit faster, but we didn't have any problems. They came just like they said they would so we knew what to expect. We had a really good experience with them. I was concerned about it because of astigmatism and the prescription has to be in the right place but they worked perfect.

My husband lost insurance and I could not pay more than $100 to go and get my prescription. A friend of mine referred me to Zenni and finding frames that I liked was easy. It has a Try-On thing and it shows different shapes of faces. It made it really easy to figure out what would best fit me. Then, I got the glasses 10 days after I ordered them.

I've used Zenni Optical quite a few times for both my son and daughter's glasses. It started with my daughter. She was terrible with glasses. We would go to a place and get glasses, and then they would either get broken or whatever. I was like, “Oh, look, I can order your glasses on here. And some of them are only 10, 15 bucks. And I can order you three or four pairs.” And then if something happens, I'm not out a ton of money. You can change them up. It's so much better than glasses. I'm really happy with it. I've had better pairs of glasses from Zenni. I have went to a place and the insurance covers so much and whatever. I've been happy with all of them.

I started ordering from Zenni six months ago and I’ve ordered twice. It’s very simple. I enjoy it. But there's a little bug on the try on feature. They could probably use some revamping on the software they use to map the face. It's not an accurate representation of the glasses on the face and the technology could be better. Other than that, it's pretty good. Also, I like my frames and the lens.

The Zenni glasses I got seem kinda flimsy and weak but other than that, they're okay. I ordered them online and everything was fine.

Zenni is affordable and I also got to input my own prescription instead of going through a doctor. They have cute styles. I've ordered from them three or four times. When I first started ordering, I used the 3D glass Try-On tool thing and it was okay. I waited two to three weeks to get the glasses and I wish it was quicker but I didn't have any issues as far as receiving them. The glasses are great and I would order from them again.

My child’s eye doctor suggested Zenni. Ordering through them was easy and the glasses came in within a couple of days. My daughter liked them and they fit her face really well.

A friend told me that Zenni was very affordable so I ordered from them. I liked how I could try on the glasses online. The glasses I ordered are full rim with a plastic frame. It's a good deal. But I was excited about the fact that they were cheap glasses but then, I needed to pay extra for this and that. There were things that I didn't know were gonna be upgrades, like the anti-glare. The upgrades caught me off guard. Other than that, the glasses are comfortable.

I have purchased elsewhere. They are sturdy. The selection is great. They have glasses to fill the needs of anyone.

The selection of frames was great and the ability to virtually try on was easy. Everything was easy about the purchase process. Make sure to get your “pupil distance” (PD) from the optometrist. This can be done at home, but easier if they will tell you.

The price on glasses from Zenni are about 1/4 of the price at Walmart and other discount glasses stores. The quality is comparable to walk-in stores, too. I was pleasantly surprised when I got my glasses.

The customer service agents are helpful, but the return process is a nightmare. You can either have 50% refund or a store credit. However when you finally order products to use credit, it does not. My card was charged again. I called customer service a minimum of 4 times to straighten the nightmare out.

I have ordered at least 6 pair of glasses from Zenni Optical online and I’m extremely pleased with the quality of them and the fashion choices that they offer. The prices are great and the service is awesome also. I will definitely continue shopping with them for any future vision needs!!??

I have been very happy with all my purchases on Zenni! Their Try On facility allows me to see what the glasses will look like on my face. Very reasonable response time. Prices are about a tenth of what my optometrist charges.

Everything was great. Only thing is receiving them faster would make me happier! The glasses are lightweight, sturdy, perfect fit and correction. Like the fact they get darker outside in the sun. The clip on sunglasses fit perfectly and work great.

I ordered prescription sunglasses from Zenni and am completely satisfied. It's so wonderful to be able to wear sunglasses and drive! The prescription is spot on and it was very easy to adjust the fit myself.

Prescription correct at the right price with my style available. Quick turn around. Easy to order. Bought several pairs with no problems.

I've recently purchased 3 different pairs of prescription glasses from Zenni Optical. The cost is the best and least expensive especially considering the high quality of the glasses. I would highly recommend ordering prescription glasses online from Zenni!

I used Zenni Optical after being told about it by a co-worker, a fellow faculty member at my University. He was always misplacing, losing it just destroying his glasses. His solution was to buy multiple pairs of glasses from Zenni. I needed s pair of reading glasses to go with my bifocals that I get from the Veterans Administration. I was amazed with the price and selection of basic frames. I've had my Zenni Optical reading glasses for a year now and they're better than more expensive ones. The VA glasses have scratched, but the Zenni are like new. I'm convinced. I ordered a spare pair.

Zenni Optical was recommended to me by a friend after hearing what a local "low cost" retailer charged me and the hassle of mistakes. They were 1/10th the cost and that's with tint, polarization, anti-glare and light lenses. I recommend them to everyone I know, especially those with kids for the cost savings alone.

I've ordered many pairs of glasses from Zenni and other online glasses retailers in recent years. As a point of comparison Zenni's selection is somewhat less interesting than what other sellers offer, but I tend to prefer the more stylish and unique pairs. The quality of the frames and lenses is good as I have never had a pair break or scratch with normal use. Cost is very reasonable compared to what you would pay at any brick and mortar store, and the time it takes them to manufacture and ship the glasses probably only seems long because I'm always so excited to wear my new glasses!

I have 5 pairs. I love the “try on” feature. Website fairly easy to use. On the rare occasion that I needed to call for help, the experience was good and thorough. Would not hesitate to recommend this site. I have gone from $450+ per pair to about $120 per pair with all the “bells & whistles “. Love Zenni.

I found the frames a very good quality. However the prescription could have been better. I had to take the glasses to another store to have them replaced and the frames adjusted. The frames were a bit larger than I liked but they were the only online store that had the small wire frames I liked. I don't like the big cheap looking plastic frames everyone is wearing these. I choose to be different.

The process of ordering from Zenni was pretty easy and I got the glasses in the mail quicker compared to when they said it would be, so I was really happy about that. I got full-rim glasses and they are translucent. I needed some less expensive glasses that I don't have to worry about if it broke or not and for the price that they are, they're great quality.

I am a woman in her late 40's and have worn glasses since I was 7. Up until I found Zenni I would pay over $300.00 every time I would need new glasses and not a lot of choices. I have bought 4 pair of glasses in the past 6 months and have not even spent half of that. I see great out of these prescription glasses and what a choice I have every day as to what glasses to wear.

My glasses had a filament break in less than 4 months and customer service stated they would ship a replacement but after over a week no-one in customer service could provide a tracking number. I asked to purchase the filament and was told I had to buy new frames.

A co-worker of mine passed Zenni along to me and it was easy ordering from them. Ordering online, you just never know how the glasses are gonna fit or if you don’t like them. If I was gonna order something online, I need to stick to something that was closer to what I'm familiar with rather than ordering something that is not totally new but different than my style. So, other than the uncertainty of it, it was a lot of measuring my existing glasses and comparing them to what was online.

I have been ordering from Zenni for some time now. Having 6 people in the family wearing glasses it quite costly. I have ordered fun glasses and proper glasses. There is a choice of frame sturdiness with the cost. There are many tiers of lens levels depending on what you can afford. Depending on the dollar strength at the time of ordering (It’s all US prices) you can get several pairs for about $150 Canadian with shipping. It’s $10 US for shipping for the order. When my children were young I could get them nice eye wear for $15, Canadian, a pair. So you can afford the extra pair and prescription sunglasses for about $50 per child.

These people have great quality glasses at a reasonable price. Sometimes it takes a little longer than I would like. I have ordered several pairs of glasses from them and so have my friends. I have never heard anyone complain. The days of paying 3 to 4 hundred dollars are over.

My daughter is in college and she used Zenni once before. She told me she swore by them so, I tried them. Ordering went well and if I had remembered to put my payment right, I would have gotten it earlier than usual. But there was one step I seem to have missed. I kept waiting and finally, I called. They told me to go back in and check because they didn't see an order. When I did, it was a discrepancy with the address. It went smoothly after that.

ZenNi is a marvelous product for the price. I had a Dr office write the incorrect prescription on my paper copy. Zenni fixed it for free. I have ordered from Zenni over several years and keep ordering from them. I can’t get a sunglasses prescription filled from them because of my prescription and that is very disappointing.

My second pair from Zenni. They are amazingly inexpensive for super cute, fantastic frames, and progressive lenses with the works. I saved $400-$600! You can virtually try on the frames to see how they will look on you—and also see how they look on the model—which also helps. Easy to order—just punch in your prescription. Highly recommend.

I started ordering from Zenni since March of last year and it was simple. I chose the glasses that I wanted and put my prescription. I used the try-on feature and put a picture of myself. I also took the dimensions of other glasses that I had in the past and compared with the dimensions given by the website. I saw what I could fit better since I considered that I have a large face. I just picked all the largest ones that I found. I paid for it and received it within two weeks. I've returned glasses in the past and I have 60 days to do it. Other optical websites are terrible. It was always a problem for them to answer me and it was limited. The window to return it was 15 days after they got it but then, the shipment was delayed. So, my 15 days were not 15 days but one week. So, I like that Zenni gives a big window to return and the process is better than others.

I’ve used Zenni for years. I am Always completely satisfied with my glasses. I do wish there were more options for progressive lenses paired with a small pd. I like that I can order prescription sunglasses as well.

I first found Zenni about 6-8 years ago (right after considering taking out a 2nd mortgage for the price of glasses from the optometrist). Seriously, my wife got a pair of bifocals with nice flexible rims (not designer) with NO additional coatings and getting a bill for ~$800. I needed a new pair of glasses too, but it just wasn't in the budget so I started searching for other places. To my great surprise I stumbled on to Zenni. I ordered my trifocals with flexible titanium frames, photochromatic and (their version of) Crizal (sp) coatings along with sunglass add-on (for inside the car) for ~$100. I really liked the fact that I could upload a photo and "try on" various frames. Highly recommend!

My friend told me about Zenni and it took two weeks for my glasses to get here. The quality is good and cheaper than any other one, which was why I did it with them.

Great selection of both frames and lens types - can get high quality for about 1/5 of retail, with known lens types. Preview the look by uploading your photo. You need to know your prescription and measure distance between pupils (they tell you how). Good customer service. If it doesn't work out the first time, then 50% off if you return them again. It takes about two weeks from ordering to receiving the glasses. I've had more people say they love my glasses that I bought from Zenni than ever before - not even close!

I love the ease of virtually trying on the frames. I ordered a pair of progressive lens tinted lenses with matching clip on sunglasses about a year and a half ago, using the prescription from my ophthalmologist. The glasses are still perfect. They were so reasonable in price that about 6 months ago, I ordered another pair. I would not shop anywhere else for glasses.

Great experience. Easy ordering from great selection. I was able to navigate the website easily and order quickly. Turn around time was only delayed 2 weeks by the Covid 19 virus outbreak in China, which is understandable.

Zenni gave me what I wanted: inexpensive, approachable, everyday durable, non-emergency situation eyeglasses and frames. The glasses are plastic scratch resistant lenses. The frames are standard black aluminum. They fit comfortably. You put in your prescription and head measurements. The website is easy to navigate but it's a firehose of options. I just started shopping based on face shape. It is segregated by gender. I got my frames and glasses within a week. I have had them three weeks and am happy so far.

I have always had a difficult time purchasing glasses because my prescription is so strong: -6.50 to -7.00. I always had to have thick, humongous frames to hold my giant lenses, or I had to pay hundreds of dollars to slim down the lenses to fit the frames. Even then there was no guarantee that the lenses would fit inside the frames. I saw that I could have this process done through Zenni.com for 30.00 plus the cost of the frames. I had nothing to lose. Plus, they had so many frame styles and shapes to choose from. I ordered a pair. The frames were only 6.95. With shipping included, I paid just under 50.00. They arrived in two weeks and were perfect. They fit and looked amazing! I will buy all of my future glasses from Zenni.com, unless they get too big and raise prices like many companies do. I would recommend to everyone.

I have ordered 4 pairs of glasses through Zenni and all have been excellently done to my specifications. The last pair of reading glasses that I ordered, I made a typing mistake on the prescription which reversed the eyes. When I called Customer service on what could be done, they had me send the glasses back to them and gave me a full refund minus the shipping charges as a "store credit" even though it was my mistake. I had ordered some special coating on the lenses so they weren't the cheapest ones. When I reordered with the corrected prescription, the glasses I received were perfect and I am extremely pleased with them.

THIS COMPANY IS A CLASS ACT FROM START TO FINISH, beginning with ease of ordering; graphics; communications and delivery. I've used them more than once and will again. Not much more to say, just a great deal and easy.

We have purchased our glasses through Zenni for the past 5 years. You can’t beat the price. Our glasses have been every bit as sturdy as others we have ordered from the optometrist - and honestly at a fraction of the cost.

I have used this online optical site for several years. I was initially introduced to this site by my ophthalmologist. He suggested this site for its affordability and the selection of available merchandise. He also indicated that he was a customer. Not only did I give Zenni a try but I recommended them to my son and he loved them also. I especially like the "process" of virtually trying on different frames to see how they look on your face.

OK! Went for Zenni photogray darkening lenses. Fantastic! A little over $40 delivered! So much easier on an old man’s eyes. Nice and lightweight with high index lenses, and they have a design that works with my face. The only challenge is the short arm length, but I seem to have sorted that out OK.

I've so far ordered 3 pairs of glasses from Zenni Optical. Costs are very reasonable and they come shipped safely and within a reasonable time. Selection is good overall although I'd prefer to try on different pairs in real life first both for how a pair looks and to check the quality of the frame. Some of the least expensive plastic frames can be thinner plastic than I'd prefer yet at the price it's not a problem to replace it.

Great selection of frames and virtual fitting. Glasses are a fraction of the cost of retail and the Rx was correct with both pairs I bought, including the multi focal placement. I recommend Zenni every time I get a compliment on my glasses, which is often.

Zenni is easy to use and always on time. It’s cheap and manageable. I just go get my prescription and order my glasses. I’ve been using Zenni for almost six years. Every pair that I’ve gotten has worked out perfectly and has not broken on any part aside from me sitting on them or stepping on them but that’s my fault. The cheaper plastic ones have a tendency to bubble from the ear part. I’m assuming it’s from the oils on your skin that breaks it down. Then with the paint, I can scrape it off of my finger if it gets bad enough or old enough. I usually go with plastic frames. But this time, I tried something different and got metal frames. The experience was awesome and my mom already bought a pair from them.

I've purchased at least 3 pairs of glasses from Zenni and only 1 pair was lacking in quality (the color coating chipped off). The frame choices are stylish and ample, and I really like that you can upload a photo to 'try them on' before purchase. They do a good job with prescription accuracy and the add-on options (i.e. oleophobic coating, transitional). Won't break the bank. We pay enough for eye exams so it's great to find multiple affordable options at Zenni.

I purchased a pair of glasses and they were not exactly the frames that was shown online. Also I sent in the prescription that was needed and it was not the strength that I needed. Overall the glasses and choices were pretty good. But I had an issue with returning and getting the correct ones. But I would say I would shop with them again, I would be more careful with my choices and look at the reviews.

I bought 2 pairs of plastic framed glasses with 2 clip on sunglasses. Both pairs of glasses were adorable, inexpensive, easy to order, and great fit. The sunglasses were cute and fit well, but I broke both of them pretty quickly. I just need to order 2 more to have 1 back up pair for emergencies.

I ordered for the first time a couple of weeks ago. I ordered frames, progressive lenses, and a few accessories. They arrived in a little over a week, which I thought was really good. Then, I try on the glasses. They were too hard to see out of. At first, I thought it was just a matter of needing time to get used to the glasses. But I was getting headaches (I almost never have them) and I really couldn’t not see out of the glasses. To read, I had to take the glasses off and to see distance, I could only look out a narrow space at the top of the glasses. There was no way they could measure the progressions as would normally be done if I bought the glasses locally, so I assumed they had some way to do it.

Zenni is awesome. I used them when they had a big coupon code, like a New Year’s sale. And I’ve been using them ever since. My wife and I both have been using Zenni for a few years. We both have regular glasses and then we both have prescription sunglasses. Ordering them was really easy. You create an account and your prescriptions are saved. Before Zenni I’ve pretty much only buy Ray-Bans. But Zenni's house brands are really high quality and I haven't gone back to acquiring Ray-Bans. The lenses are great and with my work, I really abuse my glasses and their house brand really stands up to all of this.

My sister told me about Zenni Optical. This is my second time ordering with them. Both times I’ve ordered my glasses from them, they always get them to me quicker. They tell you it’s gonna take 7 to 21 days, especially with this virus going around and stuff, and both times, they got them to me way before the 14th day. I got their bifocals, and then I got regular sunglasses. The glasses are great quality. My last glasses I had from them, I had them for a little over a year, and I could still wear them if I needed to. The quality is great for the cost point. I will use Zenni from now on.

First off I understand things are slower due to COVID. But I ordered my glasses 6/09/2020 and they were manufactured on 6/16. That means they were shipped to the shipping destination. To then be shipped to me. But nobody in customer service can find a tracking # and Zenni keeps stating just wait longer. So the priority shipping I paid $8.40 for doesn't apply to them shipping my glasses to the California destination, and it's very unsettling that they can't tell me anything about where their own shipment is!!!! That's the kicker. So needless to say I'm not getting my glasses within the 14 day window I paid for and we're missing a huge Cargo ship from China....**. Hopefully, I will be able to get them one day but not holding my breath.

A friend of mine had ordered from Zenni and I wanted to give it a try. Finding frames is pretty easy. Once we got the hang of how to take a picture, it worked really well. It was pretty helpful in picking out the frames. We ordered 2 pairs that were kind of on the cheaper side to see how it works before we ordered another pair that's gonna be his glasses for this year. We had to take his pupil measurement because he didn't do that at the eye doctor. I got a little frustrated when I was trying to add in the information about his eye doctor and his prescription. The website acted like it wanted me to put it in again. It was probably my error, but it was a little bit not super intuitive. I figured it out but it was a little bit more confusing than it needed to be. Older customers would give up at some point.

Updated on 07/19/2021: Just want to update my original review. Had problems with my glasses but were eventually fully refunded. It was stressful to sort out out but at least I got my money back and I’m not out of pocket anymore. That’s appreciated and gives me confidence.

I placed and received my first order of glasses from Zenni. I actually ordered three pairs and I absolutely love all of them!! They matched my prescription exactly and I love the variety styles and especially the prices!! I already have some favorites lined up for the next order!!!

I ordered a pair of glasses from Zenni, like everybody else, I wanted to save a few bucks. I received a pair of glasses about 10 days later, to my disappointment I wasn't able to read with them. Thinking they made a mistake I spoke with customer service, verified my prescription and reordered a new pair. Waited another 10 days and received a new pair with the same defect. Save yourself the headache. You get what you pay for!!!

My dad ordered his glasses from Zenni Optical. I also order there whenever I need one or feel like it. This time I ordered because I thought I lost my last pair of glasses and it was pretty straightforward. I only wear my glasses at night just when I’m going to be out. I like the quality of the glasses and I feel like they are durable enough for that.

I normally wear bifocals but I wanted a pair of glasses just for distance with a wide round lens for watching television and for taking to the theater. This pair works perfectly. I am happy with them. I used the online virtual program to see what they would look like on my face and it gave me a fairly accurate representation. The reason I gave 4 stars instead of 5 is because it took a while to get them.

I like the glasses from Zenni Optical. I had no problem ordering from them. Everything is okay.

The issue has been resolved and Zenni has gone into great detail and effort to ensure that I was satisfied with the resolution.

It's pretty easy ordering from Zenni Optical. I got my third pair from them. It takes about two weeks to get my glasses. I'm pretty satisfied.

I like Zenni's affordability. We got several pairs from them. They're all full. I've always been pretty happy with the quality. The website is easy to use and the trying on feature helped. I'd recommend Zenni. I've recommended it to several friends.

A friend referred me to Zenni Optical and I went with them because of the cost. Their ordering process was easy and so far, I have bought about 12 pairs from them. They are good quality, comfortable to wear, and I like them all. But I gave a couple of them away to the eyeglass recycle thing. Other than that, the recent pair of glasses that I bought is working great and Zenni's customer service has been awesome. I also ordered through someone else but I like Zenni better.

I use progressive lenses and LOVE them. Because I had been having some eye issues, I have had my old glasses for 3 years. However, I can still see out of them very well. Finally got a new prescription from my ophthalmologist a couple months ago. Was trying to decide between Zenni and Zeelool but went with the former because there were more positive reviews about progressives with Zenni. The doctor actually advised against ordering from online companies because she said they normally can't get progressives right. I decided to give it a try anyway. Chose some popular frames, upgraded from the basic lens, put in all of the info and hit submit after quadruple checking. Total came to $98 which was far less than I've paid at retail stores in the past.

My sisters would order their glasses from Zenni Optical. They told me, "You should really try them." So, I gave them a try and I love it. The glasses are perfect. They're super cute and they're full. They're very comfortable, too. For the cost, they're really good. It was also very easy to navigate Zenni's website. You can even try the glasses on online. Delivery was fast. The whole process was easy and fast. Everything is going good.

I was a little worried about the price and the quality of the glasses I ordered from Zenni Optical, but when they came, they’re a great quality. Way cheaper than I could’ve gotten them anywhere else by far, and they came within a week. I had lost a lens in my other glasses. I was walking with one lens in, and that was a lifesaver. I would recommend Zenni to everybody else. It was absolutely a pleasure to do business with them. I'm thankful for the excellent service and the ability to see again. It’s fantastic.

Don’t fit my nose and very blurry maybe because they're progressives and they don’t fit in the proper place. Sent you so many messages. No one has responded. Is there anything we can do about this? Please get back to me asap.

Zenni's pricing is really good. They have a lot of options and it's easier to look at all the options online and use the virtual try on instead of going to a doctor's office trying all the glasses on. There was one time when I made a mistake on my prescription when I was typing it in. They were really nice about it and let me exchange my glasses for free and get a new pair with the right prescription. So, I really like that. I recommended them to other people. My mom and my best friend use them now.

Ordering from Zenni Optical is pretty easy and the website works well. It gave me an idea of what I would look like on their frames and the process is self-explanatory. I'm pleased with them and their products are cheaper than the optometrist's pricing. The last one I ordered from them was a pair of glasses for my wife. She browsed through the frames for women and we found the one we thought would fit her well. It took two weeks to get the glasses once we ordered them and they were backup glasses to the pair she paid $600 for at the optometrist, which I wasn't happy with.

then you're going to get an email every day from this person asking the same thing when you clearly sent an email per their instructions asking for RA #. You didn't say I had to tell you my order # or address. Why are you asking this now so that I waste time with your robots and my 30 days are gone! **. Yes you're cheaper than going to optometrist but you're not the only one.

I love my glasses. They are perfect and they arrived very quickly. I found the website really easy to navigate and I really appreciate that you can select glasses based on frame size. I usually wear a small and it's so nice to know there are so many options to choose from.

I’m a re-occurring customer of Zenni and I first heard about them through a friend. I decided to purchase from them because they have cheap prices and recently, I got full rim and half rim glasses from them. I ordered them online and their website was good. The quality of the rims I received is also very good and I would tell others to look up zennioptical.com.

I placed the order, paid the money, got a link to the shipment number, which when clicked takes me to some Chinese page with zero information. I waited for two months, did not receive any shipment. I asked for a refund or to complete the order, they offered me to wait a little longer for the shipment, after one week I asked for refund again, then they said me that they would ask the shipping company for information about the shipment, after one week waiting I asked them again, to what they wrote me that the investigation usually takes one month. ONE MONTH :D !!!! So, after almost three months, neither money nor glasses. ZENNI OPTICAL IS TOTAL SCAM!

Doing the virtual try on was fun. I love my new glasses and they are so affordable! I will enjoy shopping for a few more pairs. I tell everyone I know how great the process was and how great the prices are.

I needed not only a solution that was affordable for me at the time, but I also needed prescription lenses with blue light protection. At the time, there weren't many vendors, especially locally, offering that as all of the different optometry offices that I would contact and ask about and acted like they didn't have that option. I'm a writer, so I'm on the computer all day. Zenni had the option for affordability and kind of being able to add all the features to my lenses that I wanted to. I also found some frames that I was really happy with.

I recently got a pair of full rim glasses from Zenni Optical. The glasses are really large. They're too big for my face. It’s the smallest size they have, so it doesn’t really work for me. But I’m gonna keep them. It’s too big of a hassle to return it. Other than that, I like the price and styles of Zenni's glasses. It’s a smooth buying experience.

A friend of mine told me about Zenni and so far they have been a good deal for me. I have a two-and-a-half-year-old and he has messed with my glasses all the time. The glasses I got seem like they might be of a crappy quality yet he has yet to break them. The pair I'm wearing is six bucks. So far, I like the styles Zenni offers. I have five kids who all wear glasses except one. Plus, my 15-year-old daughter has to have so many different glasses for different things. This is the only way I could afford to get them all glasses. I wish though that they had more oversized sunglasses. We like the big sunglasses that they have but they're not big enough.

At first, I was very upset because my first order (**) got lost in the mail. I ordered on 4/13. it shipped on 4/21 and according to the USPS tracking on 4/28 it was still in transit. I emailed Zenni and Wendy was very thoughtful and helpful. After still not receiving on 5/11, she reordered and sent me my glasses. I was very pleased with her promptness and kindness.

My baby sister referred me to Zenni Optical. It was pretty easy to navigate the website. I love the glasses I got. It’s a metal frame with like a blue trimming. It’s full rim, and they’re comfortable. The quality is good. The doctor did my prescription wrong, but it’s better than the last pair I had. I’m gonna keep them. I was thinking about getting another pair in a different frame.

I was at Subway and a lot of people would come in and compliment Zenni's glasses. They would all say, "Got it from Zenni." I have ordered two glasses from them. The first one I got was a cat eye frame and it was a pink one and I loved them. The second one was kind of like an ombre and I liked those as well. I've had really good quality. The website and the shipping time were awesome. I loved it. I have no issues at all with it and it was a really smooth process and I definitely would order again.

I was very pleased with my order... This is the 3rd time I have placed an order with Zenni and I have been happy with my glasses and the service every time. They are a good fit and I like them. The try on option is accurate.

I was a bit skeptical at first. Order only took 10 working days to get to my door. Came in perfect condition with a case and cleaning cloth. Anti scratch and UV coatings at no extra cost. Can't beat the value!

I found the price excellent, however the prescription has only one 'sweet spot' that I can view through. The rest of the lens makes my view fuzzy. This means that I have to tilt my head to for my field of vision to be accurate, and move my head often to see clearly (rather than moving my eyes).

The glasses fit perfectly using the online help provided on the website. The first attempt to purchase a pair of glasses failed but after talking to someone in your company, I was advised to upload a picture of myself and after following the instructions provided on your website, everything turned out ok.

Very nice and fit well. Very slow shipping. Seemed like I waited forever. Bifocals are great. Sunglasses fit well also. This is the 4th time I've ordered and (other than this time) quickly received them. Have recommended your site to friends.

It is not the first time that we buy glasses from Zenni. Quite frankly it is a great service with unbeatable value. Any issues are resolved by real live people and with quick turnaround times. Yes you cannot try them on, but if they don't match up, just exchange them for others. Strongly recommend them!

Excellent lens' quality and really impressed by the quality of finish! Good frame's quality, not so happy about the variety of choices, sunglasses frames should be with curves for more protection from bright light, especially at the sides. Like the support service and protection of my money. Will recommend to other people.

I'd like a size comparison of the frames before I buy, the try it on picture isn't quite accurate and I was worried the lenses would be to big but they were perfect. ❤️ Website is great and easy to use.

I have ordered from Zenni previously and was happy with the goods and services I received, however my latest order has left me very disappointed. I ordered frame 206815 with an addition of the 1.67 Blokz High-Index. The order was said to come with a standard anti-reflective coating, anti-scratch coating, UV protection and a case with a cleaning cloth. The blue light protection feature of the lens is barely noticeable and does not seem to be working at all. The lenses, unlike previous lenses I've received are practically uncleanable. They are also very susceptible to scratching. My glasses are constantly blurry because no matter how hard I try to clean them, they simply smudge everything. I've worn glasses my entire life and have never been so annoyed with a pair, it just does not seem to be normal and definitely not the standard I've previously received.

I ordered sunglasses and I wanted blue mirror lenses but I got tinted blue clear lenses. I was unhappy with them. It was hard to figure out on the website how to get the correct lenses I wanted. I did receive a 100% credit on my account which made me happy.

My cousin gets glasses from Zenni all the time and she told me about it. I like the prices and I got two clear pairs and then a blue pair. Measuring your eye, the distance, was difficult, so I googled what exactly I was supposed to do. Other than that, the process wasn't hard at all. The glasses are very comfortable too. I liked them all. There was one pair that were too small, but that was my fault because I didn't try them on before the fact. I also recommended to my friend to get her glasses there. She has an eye appointment to get her prescription and then she will be ordering from there as well.

Ordered wrong prescription, and then they corrected it and sent me the right one free of charge. I would order again and recommend to anyone! Only “issue” I had was that it took a LONG time to receive my second order compared to the first one. It was over 2 weeks longer than my first order.

I looked through a lot, and even returned some, to find ones that I liked the color, were big enough for my face, and weren’t too heavy. These are perfect! They’re so fun, and comfortable! I love how easy the lenses are to clean too!

I recently had an optho visit where, even with insurance, a pair of glasses (with most of the bells and whistles; progressive lenses, with transitional darkening in sunlight, etc) cost upwards of $500. As my vision is very important for my job, and seems to be on the decline, I ponied up the $500+ for the office provided glasses which are great. I wanted something specific to working on the computer, which I do 4 days per week, and the new glasses with progressive lenses were giving me a headache, so I figured I'd try an online, inexpensive supplier.

I absolutely love Zenni, I own almost every style and color and I repurchase every year! My kids absolutely love them as well and look forward to new glasses and virtually drying them own. I recommend people to this site all the time.

I can almost see close up. They seem cock eyed no matter how I move them around. I can not watch TV which is my middle part. Long distance does not exist at all. Can I send them back to be adjusted?

I've ordered several times and it has been very easy. When I first looked, I put the glasses on, but I didn't put my picture in it. They had a picture of a guy and I used that. I've been buying the same frames since I got these and that's the only place I'd buy my glasses. When I first ordered from them, they were really good. I ended up putting in the prescription wrong and they had them sent back. They gave me my full credit on it, and then they gave me a new set of glasses. I've been very, very happy with them. They were fantastic.

Don't expect the glasses to last more than a few month. A magnet fell out after a few months and they offered nothing in support. Don't expect anything after your first 30 days. Essentially disposable glasses. They have problems quickly and you have to buy another pair after a few months.

Overall satisfied with service. Employees did a good job answering questions and arranging for my new glasses. One suggestion I would make is to broaden your ordering options. I had cataract surgery in one eye so was trying to utilize my old prescription for one eye while requesting a plan lens for the other. Was unable to utilize original prescription so had to substitute and use just the distance correction part of the prescription as they could not pair a progressive lens with a plain lens. So I ordered the same frames I utilized the first time and swapped the lens myself.

I've purchased several pairs of glasses and I have like every single one of them. I've even purchased some for my kids and they've always done an excellent job! I will always get my glasses from them from now on. I would recommend them to anyone who is looking for good quality glasses at an affordable price.

I never leave reviews, but this is one I MUST leave. I ordered a pair and told my husband that I was skeptical but Id rather lose $46 rather than $300 from the eye doctor. BUT ILL NEVER ORDER GLASSES FROM A DOCTORS OFFICE AGAIN. ZENNI IS AWESOME. I ordered in the middle of the Corona, and I still received the glasses before the scheduled date, they fit me PERFECT, and I can see out of them PERFECT!! LOVE LOVE LOVE ZENNI!!!!

I have used Zenni Optical a few times now and I am very impressed. I like how each pair has a description and measurements so we can compare to the glasses we have now. They have good quality glasses at very reasonable prices. I have recommended Zenni Optical to several friends and family members.

I am so happy with my purchase. Everything arrived way earlier as expected (a little more than 2 weeks) and they fit perfectly. I get a lot of compliments on my new glasses and the sunglasses. Highly recommend Zenni!

I called customer service with a question that I was unable to determine from the website. They were very friendly and answered my question. I then placed an order online. Ordering was easy, even for a senior citizen like me. In about a week my order arrived and it was exactly what I wanted. Good quality and a great price too.

I was hesitant to order glasses online, but am so glad I did. My frames and lenses are literally THE BEST I have owned. I have a progressive lens, and the transition is perfect. Thank you Zenni! I’m off to order another pair!

Loved the glasses I picked out! Definitely ordering more. Came fairly quick despite Covid. Big fan of the selection. So hard to choose! Have been telling everyone about my new sunglasses and where to get them! Have had many compliments and asked where I got them. Will be ordering some for my children as well.

I am new to Zenni and could not be happier about my purchase. My order came quickly and my glasses are very well made! On top of everything - they are an incredible value! I have already started a new list of favorites for my next purchase. Thank you, Zenni!

I was very happy with the help I got and the speed that they arrived. The quality is very good. I definitely would recommend you, and I already have. The price is very good and affordable. The only thing that got me is that you billing in American money which brought the price up, but still not too bad. Again the quality and speed that they arrived was very good.

Zenni is a great option for buying glasses if you don’t want to go to your local optician or optical center at one of the big box stores. It’s a great deal with low prices on frames and lenses - although the more “special” additions you tack on, the more expensive they get. I got a pair of bifocal, mirrored sunglasses for around $82.00 compared to over $300 at my eye doctor. I never could get the 3D preview feature to work, but you can also upload a photo and see how the glasses would look once you have them on. Not perfect, but it helps to visualize. I would also recommend looking at the frame size (listed in millimeters) and make sure they won’t be too small or too large for what you like.

I ordered two pair of glasses, both were fairly priced and both arrived sooner than the estimated arrival date. I especially liked the option to add customization on the legs of one pair! The "try on" feature was also incredibly helpful in aiding me on which pair of metal frames to get.

I love Zenni Optical! The glasses are spot on. The virtual try on is a cool feature. I’m on my second pair of glasses from them. I would definitely recommend them to friends. As a matter of fact I already have!

I needed to return my glasses due to getting bifocal and not wanting that, I just needed to have them redone. I must have clicked something wrong. Anyways, after phone calls and emails, I could not get help. I have a pair of glasses that I cannot use. A waste of my time and money.